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Linux Foundation is hiring a Remote Project Manager, Training & Certification

Job Description

The Project Manager, Training & Certification is a full-time position responsible for facilitating effective, efficient cross-departmental project implementations for the Training & Certification group at the Linux Foundation. This group develops and delivers training courses and certification exams requiring extensive collaboration between its different subteams, external departments, and third-party vendors. This role reports to the Sr. Project Manager, Training & Certification and drives accountability and execution by implementing project management best practices on communication, scoping, delivery tracking, etc.

The successful candidate must be willing to work within the following hours:
03:00pm-11:00pm (GMT) / 08:00am-4:00pm (PST). 

The successful candidate must be willing to shift schedules as needed, to deal with the practical challenges presented by working with colleagues across global time zones.

Qualifications

The Project Manager’s primary responsibilities are as follows:

  • Helps clarify project goals early on and facilitates the creation of a robust project plan
  • Ensure adherence to the best practices and use of standardized tooling (JIRA, Confluence, etc.)
  • Defines scope, resources, and schedule based on high-level objectives and milestones 
  • Facilitates ongoing communication between team members to ensure alignment and understanding of who should be doing what, by when, and why
  • Identifies resource gaps and surfaces for decision 
  • Implements Agile practices across the team (defining epics, stories) 
  • Drives project success: managing the backlog and ensuring quality and productive meetings 
  • Conduct post-mortems to identify opportunities to improve
  • Regularly communicates status to stakeholders

Competencies

  • Passionate about delivering results 
  • Collaborative: works effectively with others and keeps an eye on the overall goals of the Foundation
  • Positive:happy to face a challenge and marshall resources toward a goal
  • Responsiveness: values being responsive to others’ requests, especially members
  • Efficiency: able to move projects from start to complete
  • Communication: proactive communicator who understands where she/he needs to facilitate communication
  • Conscientious: keeps meticulous records and always follows up to ensure tasks don’t get dropped
  • Trustworthy:Ability to work closely with a team and earn and keep his/her trust
  • Astute:Uses sound judgment to make decisions that improve revenue or reduce costs
  • Quality: Focuses on creating quality in everything he/she does: plans, written communication
  • Strategic:always on the lookout for new opportunities to make the LF better

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Linux Foundation is hiring a Remote Content Marketing Manager

Job Description

Job Description:

The Linux Foundation is actively seeking a creative and motivated Content Marketing Manager to support the Linux Foundation Event Team. 

In this role you will be responsible for developing and writing content to promote our events, engage our audience, and drive attendance across a number of different channels including email, social, blogs, press releases, ads, and more. Reporting to the Sr. Director, Event Marketing, Web and Digital Programs, you will collaborate closely with the Events Team and the Marketing Operations Team, as well as with internal and external stakeholders, to conceptualize and create high quality content, ensuring consistency and accuracy in messaging and brand voice. 

The ideal candidate is creative, blending strategic vision with creative flair to craft compelling content that captivates attendees, builds excitement and drives event participation. We are looking for someone who has excellent communication, interpersonal, and multitasking skills, and is at ease with tight schedules, adapting seamlessly to changing priorities. Prior experience creating content to promote and drive event attendance is a plus. Prior experience creating content in the open source industry is a plus. 

This position requires overnight and weekend travel to events both domestically and internationally (~25%)

Responsibilities include:

  • Content Creation: Produce high quality, accurate, engaging content across emails, social media posts, blogs, press releases, ad copy and more, across a multitude of different types of events.

  • Ownership of Campaigns: Ability to conceptualize content and creative ideas, and implement from start to finish including: owning a setback schedule, creating the content, proofing, routing for approvals, incorporating edits, building/scheduling in Hubspot and other platforms, and tracking metrics - with flawless execution.

  • Collaboration with Team Members: Work closely and collaboratively with the Events Team, the Marketing Operations team and internal/external stakeholders, to ensure all logistical details are accurate and sponsorship deliverables are being met.

  • Project and Time Management: Maintain marketing and project timelines to track all activities and deliverables to ensure deadlines are met.

  • Managing 3rd Party Partner Organizations: Research and build marketing partnerships - communicating partnership action items and implementing deliverables.

Qualifications

Qualifications:

  • 5-7 years of work experience in marketing content creation across email, social, press release and blogs. Experience in driving event participation is a plus; experience creating content in the open source industry is a plus. 

  • Bachelor's Degree in Marketing or a related field

  • Strong project management skills and ability to multi-task. Natural ability to drive projects from start to finish flawlessly, and with little direction. 

  • Excellent interpersonal, organizational, and communication (both written & verbal) skills.

  • Attention to detail is a must have. Copywriting, editing and/or proofreading background is a plus.

  • Hands-on team player, able to handle shifting priorities and deadlines with ease.

  • Ability and desire to learn new digital marketing tools, including AI, to assist in the content creation cycle.

  • Prior experience with HubSpot is a must have. Prior experience with Google Docs a plus.

  • Willingness to travel.

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Linux Foundation is hiring a Remote Vice President of Technology, RISC-V International

Job Description

Responsibilities 

  • Develop and support an open and collaborative member driven technical community
  • Recommend technical priorities and roadmap with inputs from community 
  • Recommend, build, and lead technical organization that supports RISC-V priority programs, including
    • Specification standardization groups; 
    • Sector-specific Working Groups or programs
    • Compliance testing and certification; 
    • Software enablement; 
    • Other activities as identified by the Board
  • Develop and support ecosystem offerings to support developers and grow markets
  • Encourage diverse and representative member feedback to RISC-V projects to ensure all stakeholder voices are heard.  
  • Ensure standards development process is unbiased, nonpartisan, and sufficiently transparent. 
  • Streamline groups, operations, and navigation of technical programs across infrastructure, tools, policies, and processes to enable members to easily make progress on their respective priorities.
  • Develop and own technical relationships with RISC-V members. Field questions from RISC-V community in navigating technical engagement, anticipate and resolve emergent member issues, navigate for mutual satisfaction and success
  • Drive continuous visibility of RISC-V technical progress through internal and external channels including reports, Board meetings, social media, blogs, papers, etc.
  • Represent RISC-V  as technical spokesperson at events; and with press, analysts, and industry peers 
  • Attract, grow, and retain technical team to enable organization to scale and accelerate community engagement
  • Support CEO in budgeted financial and staff resources. Own technical Board updates, annual budgeting, related forecasts, and special projects as needed.

Qualifications

  • Strong CPU knowledge and experience with substantial familiarity with the technical and business landscape around the RISC-V architecture including both technical and business strategic directions
  • Understanding of ISAs, silicon technology, development processes and tools, performance, systems software, and related business aspects and marketplace.
  • Graduate level degree (MS or PhD) in Computer Science, Electrical Engineering, or related area
  • Minimum of 7 years management experience in microelectronics industry including external collaboration
  • Experience with managing a network of relationships with senior executives, managers, and engineers on technology projects
  • Deep understanding of the interdependencies and opportunities of silicon, systems and software
  • Familiarity with open collaboration development practices, standards organizations, and related business models
  • Technical standards development background strongly desired including previous engagement in the semiconductor industry, including industry and geo specific experience
  • Strong verbal and written communication skills, including public speaking, analyst/press engagements and presentation

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Linux Foundation is hiring a Remote Senior Performance Marketing Manager

Job Description

About The Role

The Linux Foundation is actively seeking a Sr Performance Marketing Manager with cross-channel paid marketing experience to join our growth marketing operations team and collaborate closely with our marketing, and technology teams in developing and executing a volume-based demand engine to drive sustainable, ROI driven approach. You will be working directly with Campaign managers to implement campaign strategy to maximize reach and scale with high conversion. This position will report directly to the VP of Growth Marketing.

This role requires deep expertise in Paid marketing across various social and digital channels for B2B marketing. Leveraging data-driven insights, our objective is to construct automated, compelling, and performance-driven customer journeys, delivering timely and personalized marketing experiences that accelerates their buying journey. A key success factor is ability to run efficient media tracking end to end with clear attribution to business outcomes.

We are looking for a seasoned marketing manager who is self-driven, data-led and goal-focused who understands paid media technology and marketing stack for integrated campaigns 

Responsibilities

  • Develop the strategy and execute on our paid search campaigns to support brand awareness event tickets, Training & Certification sales and membership lead goals.
  • Regularly analyze performance campaign results and make ongoing recommendations for decisions across spend, targeting, bidding, creative, and landing pages.
  • Manage a media budget and deliver consistent end to end reporting covering budget pacing and campaign performance to internal stakeholders and contribute to budget recommendations in quarterly planning.
  • Develop and document campaign experiments to help drive continuous improvement in paid campaigns.
  • Regularly review and update our Persona targeting keyword lists. Provide recommendations on audience segmentations to partners across lifecycle marketing to help inform personalization strategies.
  • Work with business leaders and campaign teams to ensure that we are consistently testing messaging and promoting up to date assets in paid campaigns.
  • Provide general support to the integrated campaign planning process, acting as a subject matter expert for paid campaign performance and requirements.

Qualifications

Must have

  • Paid media marketing and technology experience leading global demand generation and growth marketing campaigns working in sales-led and/or product-led organizations previously.
  • 8+ years of work experience in demand-based marketing (B2B or B2C)
  • Experienced cross-channel performance marketer: You have experience working across multiple channels from SEM, Paid Social, Display, Review Sites and more.
  • Analytical and data-driven: You are comfortable navigating across a swath of metrics and extracting the key insights while also understanding the nuances with marketing attribution.
  • Customer-oriented: You have a knack for thoughtfully connecting digital marketing approaches to customer journeys
  • Hypothesis-driven: Curious and driven to scientifically test and learn from new approaches
  • One-team mindset: Communicates effectively and builds strong relationships with immediate team and cross-functional partners
     

Differentiator Qualifications

  • You are someone who genuinely enjoys building the foundations for new programs and processes and has a strong bias for action.
  • Growth mindset: You thrive in performance-focused teams and feel energized by scaling business impact
  • Data Driven: You just go get the data you need and can whip it into an informative story; End to End attribution and using the data to make decisions and drive growth. 
  • History of Success: A demonstrated history of quickly, yet strategically, making an impact via tailored marketing approaches. Experience successfully executing demand gen campaigns with compelling and strategic media buy.

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Linux Foundation is hiring a Remote Program Director, Standards

Job Description

Role overview

The Linux Foundation’s Standards and Specifications team is looking for a Director of Program Management to guide and support the growth and success of its projects. Cultivating and nurturing relationships with community members and colleagues, you’ll bring best-in-class project management practices, outcome-oriented focus, and high-value leadership support to some of the most critical areas of technology and innovation. 

This role bridges strategic thinking with operational execution. Working with your peers and cross-functionally, you’ll bring:


Strategic Input:

  • Help develop key projects, roadmaps, and other deliverables based on their goals as a strategic partner to Executive Directors, Chairpersons, and project Leadership.
  • Synthesize common themes from the Projects’ governing bodies and Membership, translating them into operational, results-driven plans that drive forward momentum as well as continuous improvement.   
  • Advise and drive adoption of best practices for open source and open standards development, particularly as it pertains to leveraging modern tools and policies.
  • Consult with peers and executive leadership on policy matters ranging from internal procedures to public policy, such as the EU’s CRA legislation.
  • Help build and re-enforce a healthy, supportive, collaborative culture among program managers, project coordinators, Members and community leaders of LF’s Standards and Specifications projects.
  • Anticipate, understand, and execute on strategic opportunities critical for the LF’s Standards and Specifications team. 
  • Review and interpret project health, membership and contribution data, and convert it into actionable insights and opportunities for projects.

Operational Excellence: 

  • Be the Glue — serve the team as a center of activity and communication, ensuring forward, timely progress on strategic goals through increased communication and cross-functional collaboration.
  • Fill the Gaps — step in to plug holes on the team or in a key project area and help find sustainable long-term solutions, such as during a new project launch or growth period, and help projects leverage all the tools and resources at their disposal.
  • Be the Partner – be a mentor and educator where needed; for example providing contextual background information for new hires, serving as subject matter expert on standardization, and escalating issues that require executive resolution.
  • Be the Product Owner — work closely with your teammates at the LF to ensure that we are building and delivering the best tools and experiences for our project communities, members, and partners.

Qualifications

  • 7 or more years proven experience in a similar role  
  • Experience working with standards developing organizations, industry/trade consortia or associations, and/or other multi-party technology development projects
  • Experience working cross functionally with multiple stakeholders, inside and outside the organization, to bring people into shared alignment
  • Excellent written and verbal communication skills
  • Experience with technical projects, either as an engineer, software developer, project manager, in the community or otherwise a plus    
  • Ability to address complex and sensitive community topics with humility, judgment, tact and humor when necessary.
  • Familiarity with leading open technology ecosystem players and technologies, and/or areas on the Critical and Emerging Technologies List
  • Knowledge of key policy and other issues currently facing open standards and/or open source projects
  • The ability to work globally, including the ability to take occasional pre-scheduled teleconference calls outside of local business hours.

Preferred

  • Experience working with a distributed workforce and community, with an emphasis on async communication and collaboration
  • Proficiency with developer tools such as DevSecOps platforms and intimate knowledge of the software development lifecycle.
  • Ability to support projects working in EU timezones
  • Experience working in a consultative environment, professional services, and/or Business background a plus

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Linux Foundation is hiring a Remote Senior Data Engineer

Job Description

 We are seeking a Senior Data Engineer with expertise in Snowflake, dbt, and Fivetran. This role requires a deep understanding of data lineage creation and the ability to translate complex business challenges into technical solutions.

Key Responsibilities:

  • Develop and maintain scalable data pipelines, ensuring data integrity and reliability.
  • Utilize Snowflake, dbt, and Fivetran for data transformation and movement.
  • Create data lineages and models to support business intelligence and data warehousing.
  • Translate complex business issues into technical tasks for team members.
  • Implement best practices in data modeling and ETL processes.
  • Collaborate with cross-functional teams for high-quality data solutions.
  • Define technical deliverables, conduct risk analysis, and estimate efforts for projects.
  • Review work delivered by other technical team members.

 

Qualifications

  • Proven experience in data engineering with Snowflake, dbt, and Fivetran.
  • Strong background in data modeling and pipeline construction.
  • Effective communication of technical concepts to non-technical stakeholders.
  • Project management and team leadership experience.
  • Bachelor’s degree in Computer Science Engineering or related field.

Additional Skills:

  • Reviewing PRs and providing constructive feedback.
  • Familiarity with product development lifecycle and Agile methodologies.
  • Excellent time management and prioritization skills.
  • Advanced skills in analytics engineering and model design.
  • Comprehensive understanding of various data architecture approaches.
  • Ability to communicate technical issues and value to non-technical stakeholders.

 

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Linux Foundation is hiring a Remote Sponsorship Sales Operations Coordinator

Job Description

The Linux Foundation is seeking a highly organized and detail-oriented Sponsorship Sales Operations Coordinator to play a pivotal role in supporting our Event Sales Managers across a dynamic portfolio of events. This specialist role is essential for enhancing sales efficiencies, managing sponsorship contracts, and ensuring seamless coordination between sales, legal, finance, and event operation teams. With a strong emphasis on precision and expertise in Salesforce, the Sponsorship Sales Operations Coordinator will be instrumental in driving the success of our sponsorship sales process from inception to completion.

Key Responsibilities:

  • Design and maintain product catalogs in Salesforce, detailing sponsorship benefits and pricing to support sales initiatives.
  • Lead the entire sponsorship contract process: Generate, edit, and finalize contracts, collaborating closely with customers, legal, finance, and internal stakeholders to address redline, secure agreements, and process invoice requests and POs.
  • Engage in proactive communication with sponsors, returning signed contracts and introducing them to the operations team for the next stages of their sponsorship journey.
  • Respond promptly to sponsorship inquiries, providing detailed information and answering questions to aid in the decision-making process.
  • Develop and present reports and spreadsheets that track sales progress, sponsorship contract status, sales deadlines, sales goals, and other key metrics to inform strategic decisions and improve sales outcomes.
  • Assist the event sales managers throughout the sales process: keeping documents updated with all progress, assuring all sales targets are being contacted, finding new contacts/leads, creating and updating opportunities and reports in Salesforce/HubSpot, and more.
  • Curate event target list for each event and help organize messaging to use for sponsorship promotions.
  • Research competitive events for each of our events and organize a list of potential sponsors and contacts for outreach.

Qualifications

Who We Are Looking For:

  • Strong attention to detail
  • Highly organized timeline management
  • Excellent interpersonal, organizational, and communication (both written & verbal) skills - required and an absolute must
  • 2+ years experience in a sales assistant/coordinator environment required. Experience within events and/or tech is a plus.
  • 2+ years of customer service/customer facing experience required
  • Self-starter, who can operate both independently and within a dynamic team environment
  • Able to handle shifting priorities and deadlines
  • Excellent team and customer service orientation
  • Prior experience with Salesforce is required, including building reports and updating records and opportunities.
  • Prior experience with HubSpot strongly preferred, including creation of contracts
  • Prior experience with Google Workspace is a plus
  • Bachelor's Degree in Business Administration or a related field

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Program Manager

Linux FoundationSan Francisco, CA, Remote

Linux Foundation is hiring a Remote Program Manager

Job Description

The Linux Foundation is looking for a Program Manager to guide and support the growth and success of Open Source projects through best-in-class developer relations, community building and project management practices.

Your role as an individual contributor will serve as the operations expert for building thriving, sustainable and inclusive contributor communities.

The Program Manager responsibilities will spread across strategic, operational, and tactical areas:

Strategic

  • Synthesize common themes from the Projects’ governing bodies and Membership, translating to an operational, results-driven plan ensuring forward momentum

  • Act as a strategic partner to the Projects' Executive Director and other Project Leadership
  • Prioritize/escalate operational and team needs (or concerns) to Exec/Governing Board level, or Linux Foundation as necessary

  • Advise and drive adoption of Open Source, Developer Relations, modern enterprise DevSecOps, and Linux Foundation best practices

  • Directly facilitate forward momentum of Governing Board towards overall Project vision, including managing discussions and expectations with individual Governing Board Members

Operational

  • Be the Glue: center of activity, ensuring forward, timely momentum towards a strategic plan, increasing cross-functional collaboration, and monitoring/optimizing staffing/services mix

  • Be the Generalist: ability to pinch hit on launching new initiatives during scale-out (or performing a wide range of functions due to temporary or permanent gaps), do what it takes to move the project forward

  • Be the Operational interface between the Project, the broader Linux Foundation, and Membership

Tactical

  • Back-end ops: work closely with the teams to support Membership operations (CRM, legal documentation approvals, account assistance, etc.)

  • Drive annual financial planning process, perform ongoing monitoring, and complete monthly audit in tandem with Finance

Qualifications

  • 3-5 years proven experience in running similar Open Source developer relations or community advocacy programs

  • Strong program management skills

  • Experience with bringing external and internal organizations and stakeholders into alignment.

  • Ability to address complex and sensitive community topics with humility, judgment, tact and humor when necessary.

  • Familiarity with leading Open Source ecosystem players and technologies: Kubernetes, Cloud Native, Continuous integration, AI & Data, etc.

  • The ability to work collaboratively across functions such as Marketing, Public Relations, Legal, Finance, etc.

  • Outstanding written, verbal, and presentation communication skills

  • The ability to work globally

Preferred

  • Experience working with a distributed workforce and community

  • Experience contributing to technical projects, either as an engineer, a project manager, in the community or otherwise a plus

  • Direct experience with Open Source Software and communities
  • Affinity to continuous improvement, to iteratively refine and streamline the team’s processes for efficiency.

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Sdr

Linux FoundationManila, Philippines, Remote

Linux Foundation is hiring a Remote Sdr

Job Description

The Linux Foundation is adding a Sales Pre-Qualifier/ SDR based in the Philippines to our sales team. Applicants outside of the Philippines will not be considered for this role. This valuable team member will support our sales department and be the first point of contact in welcoming potential new clients to our membership, training and certification, and events sponsorship solutions, evaluating their total partner potential based on company and title, demographic data and providing a warm hand off to the appropriate salesperson. 

  • Inbound and outbound calls to warm and cold leads to generate and qualify leads
  • Evaluate all MQLs that hit the Engagement Hub service desk, either from direct inquiries or automated MQL,  fill out missing information, update related lead fields, evaluate for total partner potential, and provide a warm hand off to the appropriate sales representative within 1 hour of MQL designation    
  • Maintain Hubspot and Salesforce records of contact and clients and lead disposition fields
  • Co-create and maintain Hubspot templates for warm hand offs 
  • Qualify incoming sales calls
  • Handle incoming misdirect inquiries and re-reroute to the appropriate support queue
  • Redirect inbound calls after pre-qualifying questions are answered
  • Alert when existing members’ key contacts (voting, technical, marketing) bounce and engage in efforts to find the right replacement contact 
  • Process incoming PO’s from training clients into our CRM and generate sales orders back to accounting dept
  • Process incoming leads from Hubspot forms via the training website, both initial inquiry and entry of subsequent low dollar orders into CRM
  • Process incoming memberships into our CRM to general sales orders to accounting department
  • Assist the team with administrative tasks
  • Prepare sales reports to present to the team
  • Assist sales management with auditing sales reps’ lead pipelines and ensure lead status is accurate, with proper lead attribution (first, multi, last), and ensure all leads are responded to by reps. 
  • Partner with CRO and sales leaders in the development of the evaluation process and hand-off templates.
  • Assist with internal corporate partners (project Executive Directors, Training & Cert, and Events leaders)
  • Assist and support the sales team's efforts to meet and exceed revenue goals
  • Provide excellent customer service and follow up on requests on behalf of the LF sales solution representatives
  • Answer live chat messages

Qualifications

Proven Track Record Required:

  • Experience with ticket desk handling 
  • Experience with CRM contact management (Hubspot and Salesforce experience is a plus)
  • Consistent success in environments where minimal support is required to achieve success 
  • Building relationships internally and externally to ensure win/win customer relationships. 
  • Team player

Position Qualifications: 

  • 1 year of successful sales or sales ops experience
  • Bachelor’s degree preferred
  • Strong attention to detail and passion for keeping data accurate and up to date.
  • Excellent time management and organization skills
  • Excellent communication skills both oral and written
  • Ability to understand and communicate technology solutions
  • Experience selling to complex organizations 
  • High work ethic
  • Unquestionable integrity
  • Willingness to work outside of regular business hours

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Linux Foundation is hiring a Remote Product Support Engineer II - Full Time Contractor

Job Description

The Linux Foundation Support team is looking for an experienced Service Desk Support Engineer II to improve and expand the support we provide to our growing number of projects.  They will be focused on supporting customer escalations via Jira Service Desk, troubleshooting and solving more complex issues, and triaging and escalating to the appropriate internal software engineering team. This role is customer facing and will include support requests from the open source project community along with internal employee customers, with a focus on process management, and helping us streamline request management.

 

  • Support open source community members, along with internal Linux Foundation clients, in various support queues as an escalation point for complex issues.

  • Work with Product Engineering and IT Teams to understand how to diagnose common issues and determine the difference between user errors and application issues which require developer evaluation and response.

  • Provide excellent support by taking ownership of requests to give quick resolutions in a warm, friendly manner

  • Create, maintain, and update documentation for various support issues and runbooks.

  • Analyze support queues to determine if there are any gaps in knowledge bases or request types and update as needed.

  • Regularly report on outstanding and in progress issues to support, product, and infrastructure teams.

  • US Pacific timezone preferred.

Qualifications

  • Excellent English communication skills, written and spoken

  • Bachelor’s degree in Computer Science related field or equivalent work experience

  • 3+ years of relevant technical experience, preferably in highly secure, high availability environments

  • Exceptional collaboration in a remote team environment

  • Experience with Service Desks, Jira Service Management a plus

  • Experience with Confluence or other Wikis

  • Strong troubleshooting skills

  • Experience with troubleshooting Access Control Systems and login systems

  • Experience with AWS EC2, RDS, ELB, VPC, Lambda, API Gateway, DynamoDB, CloudWatch, and Container technologies

  • Experience with Serverless applications a bonus

  • Experience with Git on Github or GitLab

  • Basic Shell scripting experience (Bash, Python)

  • Understanding of DNS technologies and different record types

  • Experience working in a highly visible support role and with widely distributed teams

  • Experience with Infrastructure as Code, particularly Terraform or Puppet

  • Experience working with open source projects a plus

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Linux Foundation is hiring a Remote Senior Privacy Engineer/Architect

Job Description

The Privacy Engineer/Architect is a project contributor and liaison with expertise in technical dimensions of data privacy and protection. They will work closely with the Data Protection Office, data producers and analysts, product managers, and software engineers to implement privacy enhancing technologies tools, and incorporate privacy by design/default principles into various solutions.

Essential Skills:

  • Excellent analytical and problem-solving skills.

  • Excellent communication skills (verbal and written), and ability to convince stakeholders.

  • Ability to balance risks in ambiguous and complex situations.

  • Demonstrated teamwork and collaboration skills in leading or contributing to global and multi-functional teams.

  • Highly motivated to contribute and grow within a complex area of emerging importance.

  • Experience in supporting the alignment of governance materials, policies, and procedures.

  • Strong written, analytical, and oral communication skills with a keen attention to detail.

Tasks and Responsibilities:

  • Develop and implement solutions to ensure privacy policies are correctly implemented. The implementations should advance compliance with legal forms of data use as well as support business use of data.
  • Work to align advanced technologies and Privacy by Design principles from the first stages of development and ensure that the data used meets established regulatory compliance needs. 
  • Collaborate with data product development teams, creating new data uses that employ privacy features.
  • Interacting with internal privacy program managers, product development teams, and legal, compliance, governance, and data protection teams. 
  • Analyze, design and program software enhancements for new data streams to develop technical solutions and systems to help mitigate privacy vulnerabilities and prevent potential future privacy risks.
  • Responsible for assisting with the management of the data privacy, data protection, data usability, performance, and the integrity of the privacy solution.
  • Using current programming language and technologies, creates a solid design, writes code, completes programming, and performs testing and debugging of applications, as well as completes documentation and procedures for installation and maintenance.
    • Using current programming language and technologies such as Java, JavaScript, Python, and HTML, creates solid design, writes code, completes programming, and performs testing and debugging of applications as well as completes documentation and procedures for installation and maintenance
  • Prepares and maintains (or ensures maintenance of) data protection program documentation, including personal data records of processing, Data Protection Impact Assessments (DPIAs), and data incident record,s and conducts periodic compliance assessments of these.
  • Interact with users to define system requirements and/or necessary modifications to new or existing software. 
  • Assists in the development and maintenance of policies, standards, playbooks and standard operating procedures that support global privacy and data protection program objectives.
  • Interface with other developers and architects in implementing big data solutions that enable the business to be data driven while protecting the data assets. 
  • Interface with the usability team to ensure user-facing privacy controls are usable.
  • Use data anonymization, pseudonymization and encryption to develop systems that preserve and improve privacy protections.
  • Guide the development of new privacy products and features.
  • Identify areas of improvement in local practices relative to managing data privacy.
  • Performs regular privacy assessments of operational processes, identifying and mitigating risks across the company through effective tools, training, and guidance
  • Communicate program progress, escalations, and issue analysis to key stakeholders
  • Acts as key interface to data science and analytics communities both within and outside of the organization

Knowledge and Skills:

  • Excellent analytical and problem solving skills.
  • Excellent communication skills (verbal and written), ability to influence without authority.
  • Ability to balance risks in ambiguous and complex situations.
  • Demonstrated teamwork and collaboration skills, particularly in leading or contributing to global and multi-functional teams.
  • Highly motivated to contribute and grow within a complex area of emerging importance.
  • Experience or understanding of software applications, design tools and languages
  • Understanding of design for software applications running on multiple platforms.
  • Understanding of testing, coding and debugging procedures.
  • Demonstrated working knowledge of software engineering fundamentals.
  • Competent in the interpretation of numeric data, an understanding of statistical principles.
  • Data literacy: finding and managing data, cleansing data, manipulating data.
  • Ability to perform operations on large datasets

Qualifications

 

  • Bachelor’s degree in either computer science, computer engineering, information systems, privacy engineering or equivalent experience; an advanced degree or CISSP, CISM or CIPT certification is a plus.

  • Minimum 5 years of hands-on experience working with multiple facets of a global corporate privacy program, at least 2 years of which with a high degree of independence.

  • Working knowledge of key global privacy legislation, including but not limited to GDPR and CCPA/CPRA.

  • CIPT certification

  • Strong software development skills. 

  • Experience and comfort in preparing and leading presentations and discussions in a business setting.

  • Experience with report/technical writing and management, capable of conducting data privacy compliance reviews and audits.

Perks

  • Competitive salary
  • Outstanding health benefits
  • Unlimited PTO
  • 100% 401k match (up to the IRS-defined limit per year).
  • Travel around the world
  • Work with a respected, high-performing team that works collaboratively and supports each other.
  • Work from home, forever!
  • ‘Flex Fridays’
  • And more!

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