Job Description

The Linux Foundation is looking for a new Marketing Operations Manager to the Communications team. In this role, you will support the activities of the Senior Marketing Operations Manager in Marketing Automation platform management and the strategic development and day-to-day execution of marketing campaign activities for numerous open source project communities. Our perfect candidate is a hands-on, collaborative HubSpot expert who can effectively manage numerous business units and stakeholders, help us build and grow our brand, products, and membership, drive sales-qualified leads through nurture campaigns, and build our marketing database. Reporting to the Senior Marketing Operations Manager this candidate is an enthusiastic marketer with a strong personal drive who implements best practices in every effort that is made, and loves a challenge!

Key Responsibilities:

• Serve as internal HubSpot point of contact for the Linux Foundation, acting as platform administrator, providing day-to-day production support for HubSpot and other integrated platforms
• Work cross-functionally with Linux Foundation and associated projects to onboard and train project marketers to organization’s HubSpot portal, helping with onboarding of new team members requesting HubSpot access, and providing ongoing support 
• Plan, support and execute email campaigns at various intervals with project marketers from unique project communities
• Execute on marketing and HubSpot requests via Asana Demand Generation ticketing system, including but not limited to: list imports, list segment creation, email staging, email template creation, HubSpot access requests, etc.
• Create and manage landing pages, forms, workflows, email campaigns, including the template designs (emails & landing pages), calls-to-action etc within the HubSpot platform
• Oversee list segments across the various projects utilizing HubSpot based on behavior metrics and demographics (content downloads, site page visits, industry, job role, event attendance).
• Develop  and actively optimize lead nurturing workflows for these segments to convert leads into customers
• Implement, track, and measure lead scoring and respective lead stages specific to project pipelines
• Manage operational workflows to achieve desired business outcomes such as lead routing and data hygiene 
• Work to minimize list decay and unsubscribes while increasing the productivity of email sends.
• Develop and measure A/B tests, provide reporting cadences, and make recommendations around optimizing ongoing results
• Establish and maintain scalable processes that ensure best practices in campaign and lead management, ensuring standards are applied to marketing automation processes with a focus on quality output, GDPR compliance, CCPA compliance, and CAN-SPAM act.
• Establish and manage campaign and event ROI analysis and reporting for leadership.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• 5 to 7 years of HubSpot specific marketing automation management.
• HubSpot Certifications are a must: HubSpot Marketing Software, Inbound Marketing, Email Marketing, Content Marketing, Digital Marketing, HubSpot Reporting, Inbound.
• Google Analytics experience is a plus.
• Proficient in designing, building, managing, and optimizing HubSpot Marketing. 
• In-depth understanding of the martech landscape / SaaS /  lead generation
• Top-notch analytical skills, mental curiosity, and translating data to action to drive results.
• A deep knowledge of email tools, marketing automation strategies, a passion for lead attribution, scoring strategies and execution, and proven success in customer lifecycle marketing strategy and execution.
• Excellent project management skills.
• Collaborative team player.  
• Should know how to use data as fuel to drive results.
• Fundamental knowledge of HTML/CSS to build email templates and landing pages. 

See more jobs at Linux Foundation

Apply for this job

Job Description

The Privacy Engineer/Architect is a project contributor and liaison with expertise in technical dimensions of data privacy and protection. They will work closely with the Data Protection Office, data producers and analysts, product managers, and software engineers to implement privacy enhancing technologies tools, and incorporate privacy by design/default principles into various solutions.

Essential Skills:

• Excellent analytical and problem-solving skills.

• Excellent communication skills (verbal and written), and ability to convince stakeholders.

• Ability to balance risks in ambiguous and complex situations.

• Demonstrated teamwork and collaboration skills in leading or contributing to global and multi-functional teams.

• Highly motivated to contribute and grow within a complex area of emerging importance.

• Experience in supporting the alignment of governance materials, policies, and procedures.

• Strong written, analytical, and oral communication skills with a keen attention to detail.

Tasks and Responsibilities:

• Develop and implement solutions to ensure privacy policies are correctly implemented. The implementations should advance compliance with legal forms of data use as well as support business use of data.
• Work to align advanced technologies and Privacy by Design principles from the first stages of development and ensure that the data used meets established regulatory compliance needs. 
• Collaborate with data product development teams, creating new data uses that employ privacy features.
• Interacting with internal privacy program managers, product development teams, and legal, compliance, governance, and data protection teams. 
• Analyze, design and program software enhancements for new data streams to develop technical solutions and systems to help mitigate privacy vulnerabilities and prevent potential future privacy risks.
• Responsible for assisting with the management of the data privacy, data protection, data usability, performance, and the integrity of the privacy solution.
• Using current programming language and technologies, creates a solid design, writes code, completes programming, and performs testing and debugging of applications, as well as completes documentation and procedures for installation and maintenance.
  • Using current programming language and technologies such as Java, JavaScript, Python, and HTML, creates solid design, writes code, completes programming, and performs testing and debugging of applications as well as completes documentation and procedures for installation and maintenance
• Prepares and maintains (or ensures maintenance of) data protection program documentation, including personal data records of processing, Data Protection Impact Assessments (DPIAs), and data incident record,s and conducts periodic compliance assessments of these.
• Interact with users to define system requirements and/or necessary modifications to new or existing software. 
• Assists in the development and maintenance of policies, standards, playbooks and standard operating procedures that support global privacy and data protection program objectives.
• Interface with other developers and architects in implementing big data solutions that enable the business to be data driven while protecting the data assets. 
• Interface with the usability team to ensure user-facing privacy controls are usable.
• Use data anonymization, pseudonymization and encryption to develop systems that preserve and improve privacy protections.
• Guide the development of new privacy products and features.
• Identify areas of improvement in local practices relative to managing data privacy.
• Performs regular privacy assessments of operational processes, identifying and mitigating risks across the company through effective tools, training, and guidance
• Communicate program progress, escalations, and issue analysis to key stakeholders
• Acts as key interface to data science and analytics communities both within and outside of the organization

Knowledge and Skills:

• Excellent analytical and problem solving skills.
• Excellent communication skills (verbal and written), ability to influence without authority.
• Ability to balance risks in ambiguous and complex situations.
• Demonstrated teamwork and collaboration skills, particularly in leading or contributing to global and multi-functional teams.
• Highly motivated to contribute and grow within a complex area of emerging importance.
• Experience or understanding of software applications, design tools and languages
• Understanding of design for software applications running on multiple platforms.
• Understanding of testing, coding and debugging procedures.
• Demonstrated working knowledge of software engineering fundamentals.
• Competent in the interpretation of numeric data, an understanding of statistical principles.
• Data literacy: finding and managing data, cleansing data, manipulating data.
• Ability to perform operations on large datasets

Qualifications

• Bachelor’s degree in either computer science, computer engineering, information systems, privacy engineering or equivalent experience; an advanced degree or CISSP, CISM or CIPT certification is a plus.

• Minimum 5 years of hands-on experience working with multiple facets of a global corporate privacy program, at least 2 years of which with a high degree of independence.

• Working knowledge of key global privacy legislation, including but not limited to GDPR and CCPA/CPRA.

• CIPT certification

• Strong software development skills. 

• Experience and comfort in preparing and leading presentations and discussions in a business setting.

• Experience with report/technical writing and management, capable of conducting data privacy compliance reviews and audits.

Perks

• Competitive salary
• Outstanding health benefits
• Unlimited PTO
• 100% 401k match (up to the IRS-defined limit per year).
• Travel around the world
• Work with a respected, high-performing team that works collaboratively and supports each other.
• Work from home, forever!
• ‘Flex Fridays’
• And more!

See more jobs at Linux Foundation

Apply for this job

Job Description

Job Description:

The Linux Foundation is actively seeking a creative and motivated Content Marketing Manager to support the Linux Foundation Event Team. 

In this role you will be responsible for developing and writing content to promote our events, engage our audience, and drive attendance across a number of different channels including email, social, blogs, press releases, ads, and more. Reporting to the Sr. Director, Event Marketing, Web and Digital Programs, you will collaborate closely with the Events Team and the Marketing Operations Team, as well as with internal and external stakeholders, to conceptualize and create high quality content, ensuring consistency and accuracy in messaging and brand voice. 

The ideal candidate is creative, blending strategic vision with creative flair to craft compelling content that captivates attendees, builds excitement and drives event participation. We are looking for someone who has excellent communication, interpersonal, and multitasking skills, and is at ease with tight schedules, adapting seamlessly to changing priorities. Prior experience creating content to promote and drive event attendance is a plus. Prior experience creating content in the open source industry is a plus. 

This position requires overnight and weekend travel to events both domestically and internationally (~25%)

Responsibilities include:

• Content Creation: Produce high quality, accurate, engaging content across emails, social media posts, blogs, press releases, ad copy and more, across a multitude of different types of events.

• Ownership of Campaigns: Ability to conceptualize content and creative ideas, and implement from start to finish including: owning a setback schedule, creating the content, proofing, routing for approvals, incorporating edits, building/scheduling in Hubspot and other platforms, and tracking metrics - with flawless execution.

• Collaboration with Team Members: Work closely and collaboratively with the Events Team, the Marketing Operations team and internal/external stakeholders, to ensure all logistical details are accurate and sponsorship deliverables are being met.

• Project and Time Management: Maintain marketing and project timelines to track all activities and deliverables to ensure deadlines are met.

• Managing 3rd Party Partner Organizations: Research and build marketing partnerships - communicating partnership action items and implementing deliverables.

Qualifications

Qualifications:

• 5-7 years of work experience in marketing content creation across email, social, press release and blogs. Experience in driving event participation is a plus; experience creating content in the open source industry is a plus. 

• Bachelor's Degree in Marketing or a related field

• Strong project management skills and ability to multi-task. Natural ability to drive projects from start to finish flawlessly, and with little direction. 

• Excellent interpersonal, organizational, and communication (both written & verbal) skills.

• Attention to detail is a must have. Copywriting, editing and/or proofreading background is a plus.

• Hands-on team player, able to handle shifting priorities and deadlines with ease.

• Ability and desire to learn new digital marketing tools, including AI, to assist in the content creation cycle.

• Prior experience with HubSpot is a must have. Prior experience with Google Docs a plus.

• Willingness to travel.

See more jobs at Linux Foundation

Apply for this job

Job Description

Role overview

The Linux Foundation’s Standards and Specifications team is looking for a Director of Program Management to guide and support the growth and success of its projects. Cultivating and nurturing relationships with community members and colleagues, you’ll bring best-in-class project management practices, outcome-oriented focus, and high-value leadership support to some of the most critical areas of technology and innovation. 

This role bridges strategic thinking with operational execution. Working with your peers and cross-functionally, you’ll bring:

Strategic Input:

• Help develop key projects, roadmaps, and other deliverables based on their goals as a strategic partner to Executive Directors, Chairpersons, and project Leadership.
• Synthesize common themes from the Projects’ governing bodies and Membership, translating them into operational, results-driven plans that drive forward momentum as well as continuous improvement.   
• Advise and drive adoption of best practices for open source and open standards development, particularly as it pertains to leveraging modern tools and policies.
• Consult with peers and executive leadership on policy matters ranging from internal procedures to public policy, such as the EU’s CRA legislation.
• Help build and re-enforce a healthy, supportive, collaborative culture among program managers, project coordinators, Members and community leaders of LF’s Standards and Specifications projects.
• Anticipate, understand, and execute on strategic opportunities critical for the LF’s Standards and Specifications team. 
• Review and interpret project health, membership and contribution data, and convert it into actionable insights and opportunities for projects.

Operational Excellence: 

• Be the Glue — serve the team as a center of activity and communication, ensuring forward, timely progress on strategic goals through increased communication and cross-functional collaboration.
• Fill the Gaps — step in to plug holes on the team or in a key project area and help find sustainable long-term solutions, such as during a new project launch or growth period, and help projects leverage all the tools and resources at their disposal.
• Be the Partner – be a mentor and educator where needed; for example providing contextual background information for new hires, serving as subject matter expert on standardization, and escalating issues that require executive resolution.
• Be the Product Owner — work closely with your teammates at the LF to ensure that we are building and delivering the best tools and experiences for our project communities, members, and partners.

Qualifications

• 7 or more years proven experience in a similar role  
• Experience working with standards developing organizations, industry/trade consortia or associations, and/or other multi-party technology development projects
• Experience working cross functionally with multiple stakeholders, inside and outside the organization, to bring people into shared alignment
• Excellent written and verbal communication skills
• Experience with technical projects, either as an engineer, software developer, project manager, in the community or otherwise a plus    
• Ability to address complex and sensitive community topics with humility, judgment, tact and humor when necessary.
• Familiarity with leading open technology ecosystem players and technologies, and/or areas on the Critical and Emerging Technologies List
• Knowledge of key policy and other issues currently facing open standards and/or open source projects
• The ability to work globally, including the ability to take occasional pre-scheduled teleconference calls outside of local business hours.

Preferred

• Experience working with a distributed workforce and community, with an emphasis on async communication and collaboration
• Proficiency with developer tools such as DevSecOps platforms and intimate knowledge of the software development lifecycle.
• Ability to support projects working in EU timezones
• Experience working in a consultative environment, professional services, and/or Business background a plus

See more jobs at Linux Foundation

Apply for this job

Job Description

The Linux Foundation is adding a Sales Pre-Qualifier/ SDR based in the Philippines to our sales team. Applicants outside of the Philippines will not be considered for this role. This valuable team member will support our sales department and be the first point of contact in welcoming potential new clients to our membership, training and certification, and events sponsorship solutions, evaluating their total partner potential based on company and title, demographic data and providing a warm hand off to the appropriate salesperson. 

• Inbound and outbound calls to warm and cold leads to generate and qualify leads
• Evaluate all MQLs that hit the Engagement Hub service desk, either from direct inquiries or automated MQL,  fill out missing information, update related lead fields, evaluate for total partner potential, and provide a warm hand off to the appropriate sales representative within 1 hour of MQL designation    
• Maintain Hubspot and Salesforce records of contact and clients and lead disposition fields
• Co-create and maintain Hubspot templates for warm hand offs 
• Qualify incoming sales calls
• Handle incoming misdirect inquiries and re-reroute to the appropriate support queue
• Redirect inbound calls after pre-qualifying questions are answered
• Alert when existing members’ key contacts (voting, technical, marketing) bounce and engage in efforts to find the right replacement contact 
• Process incoming PO’s from training clients into our CRM and generate sales orders back to accounting dept
• Process incoming leads from Hubspot forms via the training website, both initial inquiry and entry of subsequent low dollar orders into CRM
• Process incoming memberships into our CRM to general sales orders to accounting department
• Assist the team with administrative tasks
• Prepare sales reports to present to the team
• Assist sales management with auditing sales reps’ lead pipelines and ensure lead status is accurate, with proper lead attribution (first, multi, last), and ensure all leads are responded to by reps. 
• Partner with CRO and sales leaders in the development of the evaluation process and hand-off templates.
• Assist with internal corporate partners (project Executive Directors, Training & Cert, and Events leaders)
• Assist and support the sales team's efforts to meet and exceed revenue goals
• Provide excellent customer service and follow up on requests on behalf of the LF sales solution representatives
• Answer live chat messages

Qualifications

Proven Track Record Required:

• Experience with ticket desk handling 
• Experience with CRM contact management (Hubspot and Salesforce experience is a plus)
• Consistent success in environments where minimal support is required to achieve success 
• Building relationships internally and externally to ensure win/win customer relationships. 
• Team player

Position Qualifications: 

• 1 year of successful sales or sales ops experience
• Bachelor’s degree preferred
• Strong attention to detail and passion for keeping data accurate and up to date.
• Excellent time management and organization skills
• Excellent communication skills both oral and written
• Ability to understand and communicate technology solutions
• Experience selling to complex organizations 
• High work ethic
• Unquestionable integrity
• Willingness to work outside of regular business hours

See more jobs at Linux Foundation

Apply for this job