Master’s Degree Remote Jobs

429 Results

1h

Director of Operations for Big Data and Monitoring

ServiceNowSanta Clara, California, Remote
SalesDevOPSMaster’s DegreeDesignazureAWS

ServiceNow is hiring a Remote Director of Operations for Big Data and Monitoring

Job Description

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. 

The Director of Operations for Big Data and Monitoring will oversee the strategy, implementation, and continuous optimization of the organization's big data platforms and monitoring systems. This role is critical in ensuring the scalability, efficiency, and reliability of data infrastructure and monitoring processes, enabling data-driven decision-making across our cloud and sales operations. The ideal candidate will be a highly motivated leader with a deep understanding of big data architectures, monitoring systems, and operational excellence in a fast-paced, tech-driven environment.

Scope:

  • Leadership & Strategy:
    • Develop and execute the overall strategy for big data operations and monitoring systems in alignment with organizational goals.
    • Lead a cross-functional team of engineers, analysts, and operational staff to ensure seamless data operations and high system availability.
    • Provide strategic insights and recommendations to improve data flow, storage, and processing, while maintaining security and compliance standards.
  • Operational Excellence:
    • Oversee the design, deployment, and management of big data systems, including data lakes, data warehouses, and analytics platforms.
    • Ensure the integrity, performance, and uptime of critical monitoring systems for infrastructure, application, and service-level performance.
    • Implement automation and process improvements to streamline operations and enhance the scalability of data infrastructure.
  • Monitoring & Incident Management:
    • Lead the operations of monitoring frameworks to proactively detect and address anomalies, performance issues, and system failures.
    • Ensure the timely response to incidents, outages, and performance bottlenecks by implementing robust alerting, root-cause analysis, and mitigation strategies.
    • Collaborate with cloud support organizations, DevOps, and engineering teams to ensure availability and accuracy of monitors and alerts.
  • Data Governance & Compliance:
    • Implement best practices for data governance, ensuring that data is accessible, secure, and compliant with industry regulations.
    • Maintain strong controls over data access, retention, and compliance with applicable data privacy standards.
  • Team Leadership & Development:
    • Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
    • Create a clear career development path for team members, supporting their professional growth and skill advancement.
  • Stakeholder Engagement:
    • Collaborate with senior leadership, business units, and key stakeholders to identify data-driven opportunities and optimize monitoring processes.
    • Ensure alignment between operations and business objectives, leveraging data insights to drive innovation and operational improvements.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s degree preferred).
  • 10+ years of experience in data operations, big data infrastructure, and monitoring, with at least 5 years in a leadership role.
  • Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data platforms (e.g., AWS, Azure, Google Cloud).
  • Strong knowledge of monitoring and alerting tools such as Prometheus, Grafana, Datadog, Splunk, or similar.
  • Proven ability to manage large-scale data operations, optimize performance, and ensure reliability in a high-growth environment.
  • Strong leadership and communication skills, with the ability to engage and influence stakeholders at all levels.
  • Demonstrated experience in incident management, root-cause analysis, and implementing proactive monitoring strategies.
  • Must be willing to go through adjudication process". Ideally US citizen/resident is required

Preferred Skills:

  • Experience in large-scale cloud infrastructure and data pipeline management.
  • Familiarity with machine learning and AI-driven data analysis tools.
  • Strong understanding of security and compliance frameworks (GDPR, HIPAA, SOC2, etc.).

 

 

For positions in the Bay Area, we offer a base pay of $233,500 - $408,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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7h

Area Sales Manager - Recycling, Italy*

TomraAlberi, Italy, Remote
SalesMaster’s Degree

Tomra is hiring a Remote Area Sales Manager - Recycling, Italy*

Job Description

We are seeking a proactive and highly organised Area Sales Manager to join our team in Italy. In this role, you will work closely with the Country Manager to implement a structured, systematic sales approach, while having the autonomy to manage sales activities independently. You will also have opportunities to support sales initiatives outside Italy as needed.

Key responsibilities include:

  • Leading sales efforts in the Waste Recycling and Sorting sector, managing large capital equipment sales (investment levels typically ranging from EUR 200,000 to 1.5 million per order).
  • Taking ownership of sales processes, ensuring internal organisation, and overseeing the area's sales budget.
  • Managing your workload and priorities independently to meet sales targets, while also collaborating with the global sales team.
  • Contributing to the company’s overall strategy and supporting the Business Development Manager in exploring new business fields when required.
  • Participating in local and international conferences and exhibitions to represent our innovative recycling technologies.
  • Collaborating with internal stakeholders, including the European sales team, global service, project management, and international colleagues, ensuring smooth coordination and alignment across the business.

Qualifications

  • 5+ years of experience in the waste recycling, waste processing, or related technical industries.
  • Proven ability to work independently with strong organisational skills to manage sales activities and key account relationships.
  • Experience in selling large capital equipment or managing long project sales cycles, ideally within the recycling or technical equipment sectors.
  • Expertise in key account management, with a focus on building and nurturing long-term relationships with clients.
  • Experience in international sales environments is highly valued.
  • Strong commercial acumen, with a customer-centric, results-driven, and entrepreneurial approach.
  • Excellent communication and negotiation skills, with a demonstrated ability to close complex deals and contracts.
  • A bachelor’s or master’s degree in mechanical engineering, process engineering, or a similar technical field.
  • Fluent in Italian and English; additional languages are a plus.
  • Willingness to travel extensively, with the position primarily based in Italy.

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11h

Data Driven | ETL Developer

DevoteamLisboa, Portugal, Remote
Master’s Degree3 years of experienceairflowsqlazurepythonAWS

Devoteam is hiring a Remote Data Driven | ETL Developer

Job Description

We are currently looking for a Data Engineer to work with us.

Qualifications

  • Bachelor’s or Master’s degree in IT or equivalent;
  • At least 3 years of experience as a Data Engineer;
  • High level of experience with the following programing languages: Python and SQL;
  • Working experience with AWS or Azure;
  • Proficient Level of English (spoken and written);
  • Good communication skills;
  • Knowledge in Airflow will be a plus.

 

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11h

Java Developer

MobicaRemote, Poland
TDDagileMaster’s DegreeDesigngitjavalinux

Mobica is hiring a Remote Java Developer

Job Description

Our customer is an Electric Vehicle (EV) Infrastructure company, developing their next generation of AC and DC vehicle charging solutions. Together we’re on a mission to create a more reliable and emission-free mobility infrastructure. The AC wallbox and DC fast-charging product portfolio you will be supporting include legacy and next generation solutions covering multiple market segments, including residential, public, and industrial. 

As a result, we are looking for Java Developer to join our team. 

Your responsibilities may include but will not be limited to:

  • Develop, implement, Test and debug application software primarily using Java technologies
  • Participate and contribute in software and architectural development activities

While being on the project you may be asked to patriciate in team planning meetings in Warsaw or Zabierzów office that take place every couple of months.

Qualifications

Must Have:

  • You have a bachelor’s or master’s degree in Computer Engineering or equivalent skill level
  • You have at least 2 years of professional experience with Java projects
  • You are skilled in working with Linux and Git
  • You follow a high standard for software quality e.g. SOLID principles and design patterns
  • You are equipped and familiar with TDD and BDD skills
  • Having knowledge of Java features and best practices for concurrent programming
  • Having experience with working with resource-constrained- or embedded systems is preferred
  • You can work in multi-disciplinary, Agile teams
  • You have good analytical and engineering skills
  • Good communication skills (written & verbal) in English

Nice to have:

  • Having knowledge of Cybersecurity in an embedded setting is a plus
  • Robot framework experience as a plus (e.g. for the creation of Component tests)
  • Experience in working with gradle

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1d

Slate Account Manager

enrollmentFUELChapel Hill, NC - Remote
SalesFull TimeMaster’s DegreeAbility to travel5 years of experience

enrollmentFUEL is hiring a Remote Slate Account Manager

SLATE ACCOUNT MANAGER

Reports to:Senior Director of Slate Partnerships

Classification:Full Time, Salaried Exempt

Location:Remote

CompanyOverview

enrollmentFUEL is a comprehensive Strategic Enrollment Management (SEM) solutions provider with over 300 years of enrollment management experience. Our holistic, tailored, and institution-specific approach uses detailed analysis, emerging and proven technologies, actionable reporting, and targeted tactics to help client-partners meet enrollment goals. Our services bring together all the elements of admissions and financial aid, including Student Search, digital marketing, effective communication plans, recruitment strategies, scholarship metrics, financial aid policy and process enhancements, CRM solutions, temporary staffing, coaching, and training. enrollmentFUEL is on a mission to delight, champion, and stretch college and university leaders with our winning culture, distinctive core values, and demonstrated expertise.

Position Overview

The Slate Account Manager will work closely with enrollmentFUEL client-partners to implement or improve their work with Slate. This individual is responsible for the development and execution of their assigned projects. This individual must work with enrollmentFUEL staff, contractors, and vendors to create and execute meaningful solutions to ensure client-partners are utilizing Slate effectively and efficiently. This individual must be able to connect and develop relationships with client-partners to build satisfaction, loyalty, and trust as part of an overall retention strategy. This individual should understand the higher education landscape and be able to identify and articulate how enrollmentFUEL’s solutions can address client-partner needs.

Essential Duties and Responsibilities

  • Serve as Account Manager on assigned client contracts; oversee assigned Slate projects alongside a Project Manager
  • Hold Project Manager accountable for campaign promises; ensure campaign promises are being met while delighting the client-partner
  • Effectively build meaningful and personal relationships with client-partners to retain their loyalty; in coordination with the assigned Project Manager, troubleshoot any issues that arise and work to execute a successful retention strategy
  • Coordinate educational training sessions and strategic reviews with client-partners to embody enrollmentFUEL’s “teaching and learning” and “unrivaled guidance” philosophies; provide insight and trending industry patterns to client-partners
  • Demonstrate a thorough understanding of enrollmentFUEL's products and articulate how they address client-partner needs and pain points at a strategic level; identify opportunities for converting current Slate relationships to other enrollmentFUEL services; assist in recommending, identifying, and preparing Addendums for upsell and cross-sell opportunities in an effort to meet the company’s upsell goals each year
  • Monitor cost of goods sold and gross margin on assigned Slate projects to ensure good stewardship of project budgets
  • Manage Slate client-partner relationships and client satisfaction as part of an overall retention strategy; assist in the company’s efforts to retain Slate relationships to meet the company’s retained revenue goal each year
  • Assist with creating policies and user manuals for enrollmentFUEL’s instance of Slate
  • Expand the functionality of enrollmentFUEL’s Slate instance for test environments and suitcasing activities
  • Collaborate with the Slate team to set up and maintain the enrollmentFUEL Admission, Advancement, and Student Success instances for implementation
  • Work with the internal team to expand utilization of Slate functionality in other areas of enrollmentFUEL
  • Monitor competition by gathering current market information on pricing, products, new product development, delivery, etc.
  • Monitor Facebook/Slack pages and community forums, answer questions, and look for potential sales opportunities
  • Attend the Slate Talk weekly collaboration meeting with the Slate team
  • Attend the annual Slate Summit event
  • Promote enrollmentFUEL as a thought leader in the industry by presenting at conferences/workshops, contributing as an author for internal publications, serving as a host on internal podcast series, and participating in external opportunities approved by VP of Research and Learning
  • Attend Technolutions webinars, trainings, and community conversations to remain a vibrant user and learner of the Slate platform
  • Assist in discovery calls and writing quotes/proposals for prospective partners
  • Help the VP of Strategic Enterprise Solutions position to travel effectively and efficiently by alerting them of new opportunities and/or potential client retention issues; support the VP of Strategic Enterprise Solutions’ travel schedule and help assist them while they are traveling
  • Attend relevant staff meetings and retreats
  • Represent enrollmentFUEL in a professional manner
  • Uphold the mission and core values of enrollmentFUEL
  • Other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Supervisory Responsibilities

None

Qualifications

  • At least 5 years of experience in a CRM Slate instance; implementation experience preferred
  • Experience in account management and/or managing projects within a team
  • Strong oral, listening, and written communication skills
  • Ability to build relationships and trust with partner institutions; ability to engage with cabinet-level college constituents and project team members
  • Ability to lead a team, communicate objectives, and demonstrate critical-thinking and problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to communicate technical concepts to a non-technical audience
  • Willingness to learn to use new technologies and tools
  • Demonstrated experience, formally or informally, teaching, coaching, or leading professional training sessions
  • Ability to teach new Slate users the specific skills required to carry out their job duties
  • Ability to work remotely in a fast-paced, changing environment; adaptability regarding new and changing processes and products; able to juggle multiple priorities at the same time 
  • Professional, friendly, and customer-service oriented; interpersonal skills including tact, patience, and courtesy 
  • Expertise in Microsoft Office Suite, particularly Outlook, Excel, Word, and PowerPoint
  • Bachelor’s degree required, Master’s degree preferred

Work Distribution

50% - Client-focused account management, project oversight, development of strategies, retention, etc.

20% - Virtual meetings with client-partners

10% - Preparing presentations, quotes, and proposals

5% - Traveling for consultant work at institutions

5% - Attending industry meetings and conferences, hosting training and education sessions

5% - Attending internal staff meetings and retreats

5% - Administrative tasks, expense reports, etc.

Physical Demands

  • Visual and auditory acuity with speaking and hearing ability sufficient for headset/phone usage and conversations
  • Manual dexterity sufficient for work on a computer
  • Ability to stand or sit, in alternating fashion, for long periods of time
  • Ability to lift and carry up to 25 pounds, on occasion
  • Ability to travel to work functions out-of-state, when needed

Travel

Periodic travel required, up to 10%.


enrollmentFUEL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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2d

Director of Engineering

SalesFull TimeDevOPSagileMaster’s DegreeDesignc++MySQLjavascriptPHP

Idera, Inc. is hiring a Remote Director of Engineering

Director of Engineering - Idera, Inc. - Career Page•             Translate business objectives into technical requirements and ensure the engi

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2d

International Operations Assistant Director

CIS AbroadEasthampton, MA - Remote
Master’s Degreesalesforce

CIS Abroad is hiring a Remote International Operations Assistant Director

Position:International Operations Assistant Director - UK, Ireland, Greece

Organization:CIS Abroad

Location:Anywhere in the US (except California), UK, Ireland or Greece, working an Eastern Time Zone schedule

Number of Weekly Hours:Full-Time (exempt), 40 hours/week

Start Date: November 25, 2024 or as soon as the right person is found

ABOUT US: Who is CIS Abroad, and why do you want to work with us?

At CIS Abroad, we believe that education abroad offers students the best chance to realize their potential and change their world. We’re a nationally recognized organization that offers transformative study, intern, short-term, and custom programs across the globe. Our shared values--Passion, Fun, Cultural Competence, Trust, Change & Growth--form the foundation for all we do, and we look for employees who embody these values in their personal and professional lives. We are innovative and fast-moving, and have a fantastic home office (complete with friendly office dogs!) located in a renovated mill building in Easthampton MA. We are proud members of The Forum on Education Abroad, NAFSA, Diversity Abroad, and advocate member of The Global Leadership League.

JOB DESCRIPTION

The International Operations Assistant Director will be responsible for managing a portfolio of CIS Abroad study programs. They will supervise on-site staff, and ensure high quality program delivery in their region. The successful candidate will be able to work effectively as a member of a team, provide direction, delegate, and will possess strong organizational skills. This position reports to the Vice President of Program Operations.

SPECIFIC DUTIES

Pre-departure

  • Participant information
    • Create and maintain online student guides for programs in region
    • Create and maintain financial aid & extra expense budgets for each program
    • Organize and conduct pre-program ‘live’ advising sessions for each program
    • Ensure that participant flight, health, and emergency contact info is stored appropriately for the Emergency Response Team
    • Ensure that visa instructions for countries in the region are accurate
  • Participant communication
    • Work with participants and parents on elevated issues of concern related to health & safety, programming, courses, on their program
    • Collaborate with Enrollment Management team to ensure that participants make connections with each other and with on-site staff prior to arrival
  • Overseas Partner (OSP) / Vendor communication
    • Manage enrollment in the housing preferred by CIS Abroad
    • Manage housing vendor contracts and agreements on programs where CIS Abroad partners directly with housing vendors
    • Assist the Program Enrollment Coordinators with course registration or course availability on programs requiring elevated levels of customer service
    • Ensure that participants have been enrolled in health insurance
    • Arrange airport pickup for all participants on programs and work with students who will be arriving outside of the set arrival window to ensure that they have instructions on how to check into housing

Program Management & Development

  • Program Costs:
    • Compile preterm program cost information for budgeting and program price setting, submit program updates when program details change, and determine dates for each program by the internal deadline
    • Ensure that each program in region stays within the pre-set budget
    • Ensure that the best interests of CIS Abroad, its partners, and the participants involved are being looked after when refunds are requested
    • Ensure that OSP payments are in line with contractual agreements
    • Plan in advance for future program changes and improvements so that program delivery stays within budget
  • OSP Relations
    • Communicate changes in OSP offerings to marketing team / review CIS Abroad materials as needed for accuracy
    • Keep contracts with OSPs in region up to date, keep their policy information on file, make sure that CIS Abroad’s policies are complementary
    • Maintain credit transfer information for all OSP credit systems within region
  • Program Development
    • Liaise with the Executive Team on program development in region; ensure new program launch SOPs are followed when programs are developed
    • Collaborate with the Custom Programs Team as needed

Program Quality and Improvement

  • Collaborate with OSPs and CIS Abroad Site Directors (SDs) to plan/improve on site delivery of programs
  • Continuously work on program quality improvement initiatives for all programs in region
  • At end of term, oversee the wrap-up of each program by collecting information from participants, staff, and partners to thoroughly evaluate program and create action plans designed to increase program quality and NPS scores
  • Ensure we receive evaluations - goal is 70%+
  • Ensure that pre-determined marketing goals are met while the students are on-site
  • Continuously seek to aid in the growth of numbers on programs by working collaboratively with all teams at CIS Abroad to promote, sell, and to increase knowledge of programs in region.

Customer Service & Incident Response

  • Work with on-site staff and OSPs to resolve participant issues as quickly as possible
  • Serve as primary CIS Abroad staff member responsible for communication with parents and US universities when on-site participant issues are being worked through
  • Carefully oversee the on-site response to emergencies and ensure that protocol is being followed, including documentation and communication procedures
  • Participate in our phone rotation to receive and handle on-site emergencies

Management of Site Directors (SDs) in the Region

  • Money and contracts
    • Keep SD contracts up to date
    • Track SD payments and compensation
    • Request SD payments when necessary
    • Set a budget for cultural activities, events, excursions, and meals in collaboration with SDs
    • Ensure that SDs deliver the program within the pre-set budget
  • On-site Oversight
    • Make sure that the on-site events delivery calendar is available 6-9 months before the program start date, and that the SD is delivering as planned
    • Ensure that the ‘On-Site Delivery Checklist’ for each program is planned for and executed
    • Ensure our brand is represented on-site through updated brand materials, presentations, etc.
    • Ensure The Local Life Cultural Curriculum or other high impact practices are 100% implemented
    • Review the on-site delivery plan of SDs and ensure best practices are followed
  • Training and Supervision
    • Conduct periodic training for SDs in region
    • Conduct check-ins with all SDs in region every other week and as needs arise
    • Steward a cohesive, high-performing, kind team where continuous development, collaboration, and inclusivity are key attributes

SUCCESS TARGETS

  • Consistently high, or steadily improving, NPS score on programs in region
  • Attendance and active participation at all team huddles and meetings
  • Timely response to all questions from internal staff about programs in region
  • 100% accurate information about all programs in the region on the CIS Abroad website
  • Programs fall within 2.5% of the projected budget
  • At least one testimonial collected from each program each term

REQUIRED QUALIFICATIONS & SKILLS

  • Bachelor’s degree and minimum of three years of professional experience
  • Previous international experience and demonstrated passion for international education
  • Excellent leadership drive, skills and experience
  • Proven customer service skills
  • Ability to work both independently and as part of a team
  • Exceptional verbal and written communication skills
  • Demonstrated success in a fast-paced environment
  • Excellent organizational skills
  • Team player with a rockin’ sense of humor
  • Functional knowledge of Google Suite, Microsoft Suite, CRM. Salesforce, a plus
  • Moderate to extensive experience in regions - UK, Ireland, Greece
  • Experience creating and maintaining mid-level budgets

PREFERRED QUALIFICATIONS

  • Master’s degree
  • Desire to grow within the organization
  • Experience on an emergency phone rotation
  • De-escalation skills and an understanding of providing mental health first aid
  • Previous experience leading projects
  • A strong understanding of diversity, equity, inclusion, and social justice

COMPENSATION AND BENEFITS

  • Annual salary of $65,000-$70,000, W-2 US employee
  • Participation in our company-sponsored health insurance plan; 70% coverage for individuals and 63% coverage for families
  • Medical and dependent care flex-spending account offered
  • Up to $1,000 of out-of-pocket expenses if you need to go out of state to obtain essential healthcare including travel expenses and necessary childcare to receive reproductive and gender-affirming care, and abortion
  • Parental leave - 8 paid weeks of time off for bonding after birth or adoption for all parents
  • Company-matched 401(k) retirement plan after 1 year of service
  • Travel Agent Certification through IATAN: Provides discounts for travel, including accommodations and excursions, for company and personal use
  • Going aka Scott's Cheap Flights Premium membership
  • Global Leadership League membership
  • Annual work-from-home expense stipend
  • Wellness bonus - $200 per year to spend on massage, gym membership, skiing, etc.
  • Paid vacation time: 3 weeks per year, increasing with longevity
  • Paid sick time: 1 hour earned per 30 hours worked
  • Paid holiday time: 13+ CIS Abroad US holidays which include a week between Christmas and New Year’s Day
  • Paid sabbatical time: 4 weeks after 10 years
  • Paid bereavement time: for loved ones, including pets
  • Employee Assistance Program
  • DiSC personality assessment and training
  • Company-provided laptop, and corporate credit card
  • Flexible work culture
  • Extensive training and professional development, including overseas opportunities
  • Attendance at our 25th anniversary celebration in Barcelona, Spain: CelebrateInSpain2025 (all expenses included)

COMPANY & TEAM CULTURE: Who are we looking for?

First of all, we are looking for someone who shares our passion for learning about different cultures through study abroad. We balance a hard working nature with a healthy dose of fun. The organization moves fast, and we are looking for someone who is adaptable, eager to learn, and brave enough to dive right in. Because our students and partners are located across the US and the world, we need someone willing to roll with the challenge of working with people in multiple time zones. Our team structure favors people interested in teamwork and a people-centered approach to advising, but also demands someone who will be able to work independently on projects. Sound like you?

CIS Abroad provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. By submitting your application materials to us you are also providing explicit consent for our People & Culture department to process that data within reasonable limitations under the scope of consideration for your employment. For details on how we handle sensitive data please view our Privacy Policy: https://www.cisabroad.com/privacy-policy/

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2d

Technical Implementation Specialist

BrightspeedCharlotte, NC, Remote
Master’s DegreejiraDesign

Brightspeed is hiring a Remote Technical Implementation Specialist

Job Description

Brightspeed has an exciting opportunity for a Technical Implementation Specialist – Service Delivery to join our rapidly growing team! We are building the first cloud-enabled telecommunication that provides a simple and seamless customer experience.

As the Technical Implementation Specialist – Service Delivery, you will be critical to help us innovate the service delivery functions of our Field Operations clients in the Mass Markets, Enterprise, and Wholesale domains. You will work closely with IT and Business Operations leads to ensure alignment of long-term goals and visions for a unified platform experience.  The principal purpose of this role is to drive automation, process efficiency and customer service support for all underlying network and operational process for front line field technicians, and technical support agents.  This position will report to the Sr. Manager Service Delivery & Dispatch.

As the Technical Implementation Specialist – Service Delivery your responsibilities include:

  • Help develop a scalable and robust cross-domain system stack that caters to Mass Markets (MM), Enterprise, and Wholesale (E&W) customers’ needs and business outcomes
  • Help create cohesive cross domain MM and E&W operational system support (OSS) and business system support (BSS) stacks that allow a seamless experience and internal cost efficiencies while maximizing system platform, network capabilities        and customer experiences
  • Drive a cohesive client-based service for the Field Ops Service Delivery organization with IT partners to deliver and maintain an accurate and efficient technical domain
  • Drives the execution of service delivery capabilities through workflow enhancements, self-service, and automation
  • Support existing TSA’d, cloned and hybrid Field Operations platforms for Legacy, Legacy GPON & QF including but not limited to:
    • ServicenowSuite BOSS OM, BOSS AX, BOSS SA
    • IQ Geo, AMS
    • Ensemble
    • eShop
    • Martens
    • IMPROV
    • Automate
    • Optius/Odin
    • LoopQual
    • Open Switchgate
    • OmniVue
  • Drive requirements and develop a feedback loop to inform prioritization of Service Delivery Workflows, Knowledge Support capabilities, and rethinking the customer experience
  • JIRA and INC life cycle management including requirements, ticket tracking, reporting, communication, and escalations
  • Participate in outage management/ skills availability for resolution and RCA, driving resolution and communication to clients
  • Key Workforce Management functionality:
    • New platform Order orchestration
    • Legacy technical tech assist contact rate
    • Case Management
  • Lead operational readiness for new Service Delivery product launches through ORT, Alpha, and Beta to deliver innovative solutions
  • Help develop, design, and drive the technology roadmap for the most effective Service Delivery platforms relative to supporting Brightspeed Fiber along with legacy products relative to Agent and Field Tech experience - ultimately drive a highly automated and cohesive ecosystem vs. add on solutions
  • Drive new hardware and software integration into SOM while not negatively impacting Field Tech and Center Agent KPIs
  • Drive a heavily automated Service Order Management orchestration service delivery platform enabling scalability through 98% flow through/ no touch
  • Lead Field Tech Assist reduction efforts to drive positive KPI improvement
  • Enable Tier I and provide Tier 2 & 3 support for Service Delivery functions
  • Ensure high availability, security, and performance of the system stack
  • Lead cross functional engagements with Digital, Product Lead, IT, Operations, and Technical Service Center leaders to identify areas of opportunity and prioritize workflows, content, features, and functionalities
  • Build relationships with third-party vendors, while driving strategic sessions to maximize our return on investment and expose service capabilities
  • Provide readouts on enhancements for service delivery, aligning, and presenting to leadership teams, highlighting risks, aligning on risk mitigation strategies

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor’s degree or equivalent work experience in Service Support, System Support, IVR experience and or Service Assurance
  • Experience working in cross-functional and/or cross team projects
  • Excitement about Chatbot experience and workflows
  • Enjoys developing Chat experience, introducing automation and self-service capabilities in Chat by exposing Support Content, KB, Articles, and Automated Workflows within the Chat context
  • Experience with Natural Language Processing (NLP) Chatbot Conversational Design, Design Thinking to reimagine customer support experience in Chat
  • Enjoys conducting user research, creating a feedback loop, and helping business and IT to prioritize Chabot features and functionalities
  • Enjoys simplifying and reinventing systems and experiences, have a solid strategic vision, and can identify friction points and implement innovative solutions
  • Strong strategic vision, and the ability to identify friction points and implement innovative solutions

BONUS POINTS FOR:

  • Deep familiarity with fiber technology and / or customer experience
  • Master’s Degree and / or technical certifications
  • Strong technical experience, preferably in telecommunications or software development

#LI-RM1

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2d

Customer Lifecycle Manager

BrightspeedCharlotte, NC, Remote
Master’s DegreesalesforceDesign

Brightspeed is hiring a Remote Customer Lifecycle Manager

Job Description

Brightspeed is looking for a Customer Lifecycle Manager to join our team! As a Customer Lifecycle Manager, you’ll design CRM strategies that match Brightspeed business needs with customer needs – everything from welcome & onboarding journeys, to key customer marketing initiatives, to recurring and ad-hoc critical communications.

As A Customer Lifecycle Manager, Your Responsibilities Will Include: 

  • Design, manage and optimize customer lifecycle campaigns thru key CRM channels
  • Own creative development and contact strategy for recurring and ad-hoc customer communications
  • Support the creation of a customer-centric lifecycle strategy that deepens product and service awareness, and optimizes customer lifetime value
  • Identify customer segments for targeted marketing programs and plan customer offers and incentive programs to deliver ROI-positive results
  • Support the design of churn-reduction journeys for key customer segments
  • Design reporting requirements to ensure ongoing testing, learning and analysis of key campaigns

Qualifications

What It Takes To Catch Our Eye: 

  • Bachelor’s Degree in Business Administration, Marketing or related field
  • 5+ years of Marketing, CRM, Customer Lifecycle, Direct Marketing, Digital Marketing or relevant experience
  • Strong business acumen and excellent written and oral communication skills
  • Self-starter with the ability to manage competing priorities, driving both strategic and tactical activities in parallel
  • Experience leading and influencing both internal and external teams in an ambiguous environment while maintaining a customer centric philosophy is paramount
  • Knowledge in fundamental business principles of customer journey or customer lifecycle mapping
  • A “get stuff done” attitude and work ethic to match

Bonus Points For:

  • Master’s Degree
  • Experience in developing customer journey frameworks
  • Knowledge of Marketing Technology systems such as Adobe and Salesforce
  • Telecommunications industry experience

 

#LI-AK1

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2d

VP of Data Science

SecurityScorecardUnited States (Remote)
MLMaster’s DegreeBachelor's degreesqlB2Bc++pythonAWS

SecurityScorecard is hiring a Remote VP of Data Science

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

The Head of Data Science is a leadership role responsible for developing and the ongoing operation of the company's tools, technologies, and technical solutions leveraging data science, advanced analytics, machine learning, generative AI, and other algorithms. In addition, the VP of Data Science is responsible for the ongoing strategic advancement of the company's data science capabilities.

As the VP of Data Science, you will be responsible for defining the roadmap for your team and partnering with Product and Engineering to materialize those initiatives.

Responsibilities: 

  • Partner with senior business, product, and engineering leaders to develop strategic goals and direction needed to continuously enhance the company's technology platforms
  • Be a technical leader for the data science team, helping institute best engineering practices (coding standards, automated testing, scalability) and grow the technical capabilities of the team
  • Ensure data best practices and play a critical role in building a data-driven culture throughout the entire organization
  • Partner with senior business, product, and engineering leaders to develop strategic goals
  • Partner with the technology leadership team to create a long-term vision and develop a roadmap of data science projects
  • Conceive, develop, implement, and continually improve machine learning projects
  • Leverage skills, experience, and creativity to apply data science to tackle interesting and challenging problems
  • Develop new capabilities to deliver business solutions by applying data science algorithms
  • Build and lead a high-performing team of data scientists, helping to enhance their skills while creating a fun and engaging culture that helps them prosper
  • Foster career growth and provide thoughtful mentorship to develop employees at varying levels of experience. Establish a clear vision and mission for the data science department
  • Work with cross-functional partners and executives in product, engineering, operations, finance, and marketing to define and achieve business goals and to build data-informed business strategies and roadmaps
  • Determine leveraging data science, machine learning, and other analytical techniques to improve product features and capabilities. Provide leadership on how to leverage data and data expertise to improve the customer experience
  • Develop analytical frameworks, models, roadmaps, and metrics for the team and broader organization
  • Serve as a champion for data science and informed decision-making at all levels of the company. Make analytical techniques approachable and understandable to non-data scientists
  • Lead the end-to-end planning and execution of all data analytics and sciences initiatives

Qualifications:

  • 10+ years of advanced analytics or data science experience
  • Master’s degree in Computer Science, Statistics, Machine Learning, Mathematics, or any other related quantitative field
  • 5+ years of management experience in leading data science teams with a successful track record in building teams, defining goals and overseeing execution
  • 5+ years of experience within cybersecurity or a directly correlated industry
  • Proven track record of solving ambiguous and complex data problems at scale, strong quantitative modeling skills inclusive of machine learning
  • Strong interpersonal and communication skills. You are equally comfortable presenting to executives and peers as you are writing complex SQL queries
  • Business Acumen – Proven ability to apply data science capabilities to solve practical business problems
  • Product Sense - Understanding of a product planning process, ability to influence product strategies and roadmaps, strong collaboration skills
  • Expert level knowledge in predictive analytics, machine learning, and data mining
  • Proficiency in Python, Spark, Notebooks, AWS, Generative AI models, etc.
  • Data & ML Architecture – Experienced integrating data science applications into software products. Understands ML Ops (deployment/scalable infrastructure)
  • Has worked with data at scale and velocity
  • Mentor+Coach – A player-coach who can roll up sleeves, solve problems as a team, and facilitate the team’s success
  • Proven ability to attract, hire, develop, and retain exceptional talent
  • A dynamic, forward-thinking leader who will bring intensity and commitment to the business. A bias toward action, experimentation, and velocity

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is $200,000 - 300,000. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

 

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2d

Business Technology Specialist

DevOPSMaster’s DegreeDesignAWS

Momentum Financial Services Group is hiring a Remote Business Technology Specialist

Job Description

You will be responsible for the cross-collaboration with IT delivery teams to deliver technical solutions for our business needs. You will also be involved in shaping up our COE for software development team and applying effective solutions to business problems. You’ll be working with 3rd party vendors in the review and implementations of secure and robust solutions. You and your team will recommend strategic roadmap for technical enhancements for software products. 

*This role is open to candidates residing in Canada / US (remote opportunity). Must be eligible to work in Canada / US.                      

DUTIES/RESPONSIBILITIES                                                                                                     

  • Work with our application development teams, architects and engineers within the group to understand the functional and non-functional requirements of a given project/application or infrastructure to develop a forward-looking technology solution and strategy that aligns to our overall target state architecture.
  • Contribute to a long-term product/platform vision, roadmap and goals.
  • Balance the priorities of short-term deliverables with long-term vision.
  • Owns and drives engineering best practices, architecture, design and interface decisions to support enablement of the enterprise software product strategy.
  • Coordinate the deliverables of several development teams to meet goals.
  • Collaborates and communicates with different teams and leads technical groups in triaging issues across groups.
  • Collaborate with project managers as well as business to define product features, architectural deliverables and project estimates.
  • Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
  • Coordinate meetings and initiate working sessions to resolve project issues and roadblocks.

Qualifications

EDUCATION

  • Bachelor’s or Master’s degree in Computer Science or related field

EXPERIENCE

  • Experience of customer facing systems with complex back office system integrations
  • Proven experience leading high performing teams
  • Building and managing key relationships with internal and external stakeholders
  • Excellent understanding of contemporary IT methodologies and practices
  • Knowledge of financial services
  • Experience implementing Commercial off-the-shelf Softwares
  • Experience designing and implementing technology solutions with 3rd party Data providers like Credit Bureaus and Alternate data providers for fraud and Identity verification.
  • Ability to demonstrate resilience and pragmatism in the face of a challenging and continually changing environment
  • Experience with Cloud migration specifically with AWS is a plus

SKILLS

  • 10+ years of experience in software delivery
  • Excellent verbal and written communication skills
  • Self-starter with high levels of initiative, commitment and energy who can galvanize the team to follow
  • Knowledge of software development lifecycles and best practice methodologies.
  • Experience leveraging geographically diverse and offshore development teams.
  • Understanding of DevOps process, CI/CD and Cloud hosting.
  • Understanding in middleware tools including Enterprise Service Bus.

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2d

Computer and Information System Manager (Journeyman) - 100% Remote (REF1642T)

CitizantChantilly, VA, Remote
Master’s Degree5 years of experience

Citizant is hiring a Remote Computer and Information System Manager (Journeyman) - 100% Remote (REF1642T)

Job Description

Salary Range:

The expected pay range for this position is $110,000 to $125,000 yearly.  The pay rate will vary based on skills, experience, and location.

Overview:

We are seeking an experienced and dynamic Computer and Information Systems Manager to join our team. The ideal candidate will have a strong background in planning, directing, and coordinating activities in electronic data processing, information systems, systems analysis, and computer programming. You will play a crucial role in ensuring the efficiency and effectiveness of our IT operations and systems.

Key Responsibilities:

  • Project Management: Plan, direct, and coordinate IT-related projects, ensuring they are completed on time, within scope, and within budget.
  • System Oversight: Manage the day-to-day operations of information systems.
  • Team Leadership: Lead and supervise a team of IT professionals, providing guidance, support, and performance management.
  • Systems Analysis: Conduct systems analysis to evaluate the efficiency and effectiveness of current IT systems and recommend improvements.
  • Strategic Planning: Develop and implement IT strategies and policies aligned with the organization’s goals and objectives.

Qualifications

  • A minimum of 3-5 years of experience in IT management, systems analysis, and computer programming.
  • Proficiency in IT infrastructure, network management, database management, and software development. Familiarity with cloud computing, cybersecurity, and data analytics is a plus.
  • Strong leadership and team management abilities with excellent communication and interpersonal skills.
  •  Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
  • Proven experience in managing IT projects from inception to completion, with a track record of delivering successful outcomes.
  • Ability to adapt to rapidly changing technology and business environments.

Preferred Qualifications:

  • Experience with enterprise-level applications and systems.

Education:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Master’s degree in a relevant field. (Preferred)
  • Professional certifications such as PMP, CISSP, or ITIL. (Preferred)

Clearance Requirement:

  • Must be a US Citizen
  • Must have an active Public Trust or have the ability to obtain one.

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3d

Product Marketing Lead

GameloftKharkiv, Ukraine, Remote
Master’s Degree

Gameloft is hiring a Remote Product Marketing Lead

Job Description

As a Product Marketing Lead, you will oversee the Marketing Specialists across multiple Gameloft studios. Your primary focus will be to drive ambitious marketing activation roadmaps for key game titles, ensuring that each campaign is impact-driven and aligned with revenue and profitability goals. You will mentor your team, foster innovation and business development, and lead the development of innovative marketing programs that enhance player engagement and brand awareness.

Key Responsibilities:

1. Team Management and Leadership:

  • Lead and manage the Marketing Specialists across several Gameloft studios.
  • Define ambitious and strategic marketing activation roadmaps for key game titles as March of Empires, War Planet Online, Despicable Me2, Disney Magic Kingdom and Dragon Mania Legends.
  • Mentor and develop your team’s sense of innovation, focusing on business development and impact-driven results with a strong ROI focus.

2.Marketing Strategy and Execution:

  • Develop and implement innovative marketing programs that include unique activations, viral content, and meaningful partnerships.
  • Coordinate the implementation of marketing strategies by working closely with other teams, including Production, Live Ops, User Acquisition (UA), Social & Digital, Influencers, and Public Relations (PR).

3. Performance Analysis and Reporting:

  • Analyze the performance of marketing campaigns and initiatives.
  • Provide regular reports to game managers, studio managers, and headquarters, detailing campaign performance, insights, and recommendations.

4. Collaboration and Knowledge Sharing:

  • Foster collaboration and facilitate the sharing of best practices among team members.
  • Promote a culture of learning and continuous improvement within the marketing activations team.

5. Asset Creation and Management:

  • Oversee the creation of promotional assets required for marketing campaigns.
  • Ensure assets align with the marketing roadmap and game branding.

6. Game Development Support:

  • Actively participate in game development discussions, providing marketing insights to enhance user experience, engagement and retention.
  • Suggest ways to integrate in-game promotional events and marketing mechanisms seamlessly.

7. Central Process Implementation:

  • Play a key role in implementing central marketing processes as a central member of the marketing activations vertical.
  • Support the marketing team by facilitating the adoption of best practices and centralized processes.

8. Ad Hoc Projects and Continuous Improvement:

  • Participate in cross-studio projects to support the development and improvement of the marketing activations vertical.
  • Adapt to the evolving needs of the marketing department and the gaming industry.

Qualifications

  • Bachelor’s degree in Marketing, Business, Communications, or a related field. A Master’s degree is a plus.
  • Proven experience in a senior marketing role, ideally within the gaming industry.
  • Strong leadership and team management skills, with a track record of mentoring and developing marketing teams.
  • Deep understanding of marketing activations, brand strategy, and revenue-driven marketing campaigns.
  • Experience working with cross-functional teams and coordinating large-scale marketing initiatives.
  • Excellent analytical skills and ability to report on campaign performance.
  • Strong communication and presentation skills.
  • Passion for gaming and a deep understanding of gamer behavior and trends.
  • Fluent written and spoken English.

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3d

Enterprise Solution Architect - Finance (Remote)

MattelEl Segundo, CALIFORNIA, Remote
agileMaster’s DegreeBachelor's degreeoracleDesign

Mattel is hiring a Remote Enterprise Solution Architect - Finance (Remote)

Job Description

The Opportunity: 

Open to remote but must travel up to 20% 

Mattel is currently seeking an Enterprise/Solution Architect to support our Finance domain. Reporting to the Enterprise Architecture Group in the CTO Organization, the Principal Enterprise Architect will help in defining the next generation technology platform and product platform architectures. The role will collaborate across many domain areas including digital, supply chain, HR/Financials and Data Warehousing. The role is the critical change agent required to drive the architectural strategy to execution, enabling IT to react faster to future business requests and reduce overall costs for IT projects. The role will be a key contributor to technology roadmaps, blueprints and technology product governance affecting key business metrics including new revenue, NPS etc. As an Enterprise/Solution architect you will regularly participate in program leadership meetings, and occasionally in program steering committee meetings with Director/Sr. Director/VP/C-Suite level stakeholders to lead discussions and resolve critical issues. The ideal candidate should have strong technical skills across multiple technology disciplines (data pipelines, modern integration patterns, databases etc.), including a solid understanding of Modernization of legacy applications to Cloud technologies. In addition to technical skills, the ideal candidate should possess functional and demonstrated technical expertise architecting solutions in one or more of the following domains:Financial Planning, Enterprise Planning, Allocation Management, Project Accounting and Asset Management. Clear, effective, and concise communication skills are crucial for the overall success of the role. The role will report to the Director of Enterprise Architecture – Finance Domain, Global Technology (GTO).

What Your Impact Will Be: 

  • Design and implement enterprise-level solutions that align with business objectives.
  • Create and maintain architecture blueprints primarily in the area of Application Modernization and Cloud based implementation.
  • Participate in strategic planning and blueprinting exercises by providing current state knowledge as well as insights into the future direction.
  • Make key technology/design decisions affecting large strategic projects with limited information. Must be adept in dealing with systems in all CPG business domains.
  • Develops solution designs and leads implementation efforts from an architecture perspective for all Technology Platform projects.
  • Ability to strike a balance between practical solutions and alignment with the architectural vision.
  • Ability to work closely with multiple development teams to define, select and architect products and services that require significant cross component coordination and ensure alignment with architecture standards.
  • Work closely with stakeholders to understand business requirements and translate them into effective technical solutions.
  • Provide technical leadership and guidance to development teams.
  • Lead integration efforts between different systems and platforms.
  • Drive migration strategies to transition from legacy systems to modern technologies.
  • Identify and address performance bottlenecks in existing systems.
  • Implement best practices for optimizing the performance of applications and infrastructure

Qualifications

What We’re Looking For:

  • Bachelor's degree, preferably in a computer science/engineering, information technology or other related field plus 8+ years of related experience as an enterprise/solution architect; and/or equivalent combination of education and experience. Master’s degree preferred.
  • Hands-on experience in enterprise data modeling and object-oriented analysis and design (OOAD) resulting in reusable artifacts; including Use Case driven analysis & design and UML diagrams depicting process flows.
  • Strong and demonstrable expertise in one or more of the following domains: Demand and Supply Planning, Inventory Management, Manufacturing and Shop Floor Planning and EDI Processes.
  • Excellent communication and collaboration skills. Ability to develop strong relationships with GTO and Business Stakeholders.
  • Strong understanding of cloud computing, microservices architecture, and containerization.
  • In-depth knowledge of Google Cloud, Iot, Industry 4.0, Kafka, ETL, Data architectures
  • Experience developing business process frameworks (Process Decomposition, Process Flows) based on an eTOM model; including an enterprise framework (structure, classification) to manage linkage of business processes and enable re-use.
  • Strong and demonstrable expertise in UML and BPMN standards and use of various UML artifacts in documenting design choices.
  • Industry experience in Consumer Product Goods and Retail/Manufacturing industry is a plus.
  • 10-25% Travel required to meet with vendors and internal partners, attend Mattel workshops and conferences.

Additional Qualifications (Preferred):

  • SAFE Agile Architect Certification – Proven experience architecting projects in the SAFe methodology is preferred.
  • Oracle Cloud EPM Knowledge and Experience is preferred.
  • Experience in any of the following platforms: Oracle Cloud EPM, Anaplan, OIC, High Radius, Ascend.io, Collibra, Thoughtspot.
  • Understanding Invoice to Pay Process with demonstrated hands-on experience.
  • Understanding of Business Process Frameworks with proven experience in developing business process frameworks, process decomposition and process flows.
  • Understanding of data pipelines, data governance and data quality
  • Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
  • TOGAF Certification – Possession of TOGAF (The Open Group Architecture Framework) certification is highly desirable.
  • Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

The annual base salary range for this position is between $144,000 and $190,000
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience

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3d

Principal Enterprise Architect - Supply Chain (Remote)

MattelEl Segundo, CALIFORNIA, Remote
agileMaster’s DegreeBachelor's degreetableauB2BoracleDesignAWS

Mattel is hiring a Remote Principal Enterprise Architect - Supply Chain (Remote)

Job Description

The Opportunity: 

Open to remote but travel up to 20% 

Mattel is currently seeking an Enterprise/Solution Architect to support our Global Supply Chain (GSC) domain. Reporting to the Enterprise Architecture Group in the CTO Organization, the Principal Enterprise Architect will help in defining the next generation technology platform and product platform architectures. The role will collaborate across many domain areas including digital, supply chain, HR/Financials and Data Warehousing. The role is the critical change agent required to drive the architectural strategy to execution, enabling IT to react faster to future business requests and reduce overall costs for IT projects. The role will be a key contributor to technology roadmaps, blueprints and technology product governance affecting key business metrics including new revenue, NPS etc. As an Enterprise/Solution architect you will regularly participate in program leadership meetings, and occasionally in program steering committee meetings with Director/Sr. Director/VP/C-Suite level stakeholders to lead discussions and resolve critical issues. The ideal candidate should have strong technical skills across multiple technology disciplines (data pipelines, modern integration patterns, databases etc.), including a solid understanding of Cloud technologies. In addition to technical skills, the ideal candidate should possess functional and demonstrated technical expertise architecting solutions in one or more of the following domains: Product Development, Enterprise Quality Management, Sustainability/Environmental social, and corporate governance (ESG), Demand and Supply Planning, B2B Order Management/Order 2 Cash, Inventory Management, Manufacturing and Logistics in both B2B and D2C business models. Clear, effective, and concise communication skills are crucial for the overall success of the role. The role will report to the Director of Enterprise Architecture – Supply Chain Domain, Global Technology (GTO).

What Your Impact Will Be: 

  • Design and implement enterprise-level solutions that align with business objectives.
  • Create and maintain architecture blueprints.
  • Participate in strategic planning and blueprinting exercises by providing current state knowledge as well as insights into the future direction.
  • Make key technology/design decisions affecting large strategic projects with limited information. Must be adept in dealing with systems in all CPG business domains.
  • Develops solution designs and leads implementation efforts from an architecture perspective for all Technology Platform projects.
  • Ability to strike a balance between practical solutions and alignment with the architectural vision.
  • Ability to work closely with multiple development teams to define, select and architect products and services that require significant cross component coordination and ensure alignment with architecture standards.
  • Work closely with stakeholders to understand business requirements and translate them into effective technical solutions.
  • Provide technical leadership and guidance to development teams.
  • Lead integration efforts between different systems and platforms.
  • Drive migration strategies to transition from legacy systems to modern technologies.
  • Identify and address performance bottlenecks in existing systems.
  • Implement best practices for optimizing the performance of applications and infrastructure.

Qualifications

What We’re Looking For: 

  • Bachelor's degree, preferably in a computer science/engineering, information technology or other related field plus 8+ years of related experience as an enterprise/solution architect; and/or equivalent combination of education and experience. Master’s degree preferred
  • Strong understanding of cloud computing, microservices architecture, and containerization.
  • Excellent communication and collaboration skills. Ability to develop strong relationships with GTO and Business Stakeholders.
  • In-depth knowledge of Google Cloud, Kafka, ETL, Data architectures
  • Experience developing business process frameworks (Process Decomposition, Process Flows) based on an eTOM model; including an enterprise framework (structure, classification) to manage linkage of business processes and enable re-use.
  • Hands-on experience in enterprise data modeling and object-oriented analysis and design (OOAD) resulting in reusable artifacts; including Use Case driven analysis & design and UML diagrams depicting process flows. Strong and demonstrable expertise in UML and BPMN standards and use of various UML artifacts in documenting design choices.
  • Industry experience in Consumer Product Goods and Retail/Manufacturing industry is a plus.
  • Strong and demonstrable expertise in one or more of the following domains: : Product Development, Enterprise Quality Management, Sustainability/Environmental social, and corporate governance (ESG), Demand and Supply Planning, B2B Order Management/Order 2 Cash, Inventory Management, Manufacturing and Logistics in both B2B and D2C business models.
  • 10-25% travel required to meet with vendors and internal partners, attend Mattel workshops and conferences.

Additional Qualifications (Preferred):

  • TOGAF Certification – Possession of TOGAF (The Open Group Architecture Framework) certification is highly desirable.
  • SAFE Agile Architect Certification – Proven experience architecting projects in the SAFe methodology is preferred.
  • Oracle ERP Knowledge and Experience
  • Understanding Order to Cash Process with demonstrated hands-on experience.
  • Understanding Procure to Pay Process with demonstrated hands-on experience.
  • Understanding of Business Process Frameworks with proven experience in developing business process frameworks, process decomposition and process flows.
  • Understanding of data pipelines, data governance and data quality
  • Experience in any of the following platforms: Anaplan, IBM iSeries, Veeva, Oracle Agile PLM, IBM InfoSphere, PTC Windchill, BY WMS, Veeva Vault Quality, Google Cloud Platform, AWS Cloud Computing, Ascend.io, Collibra, Thoughtspot, Cognos, Tableau, Confluent Kafka.

The annual base salary range for this position is between $165,000 and $200,000 **This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience.

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3d

eLearning Specialist Intern (Unpaid)

Passion for Life, Inc.Atlanta, GA, Remote
Master’s DegreeBachelor's degreeDesign

Passion for Life, Inc. is hiring a Remote eLearning Specialist Intern (Unpaid)

Job Description

We invite applications for the position of eLearning Specialist. You will work closely with our Learning and Development team to assist in the creation, implementation, and maintenance of eLearning courses. This internship provides a unique opportunity to learn about instructional design, multimedia development, and learning technologies in a professional setting.

Responsibilities

  • Assist in the design and development of eLearning modules using authoring tools such as Articulate Storyline or Adobe Captivate

  • Help create engaging multimedia content, including graphics, animations, and interactive elements

  • Support the maintenance and updates of existing eLearning courses

  • Assist in the testing and quality assurance of eLearning modules

  • Help with the integration of eLearning content into the Learning Management System (LMS)

  • Contribute to the research of new eLearning trends, tools, and technologies

  • Assist in the creation of storyboards and scripts for eLearning courses

  • Participate in team meetings and brainstorming sessions for new eLearning initiatives

  • Help gather and analyze learner feedback to improve course effectiveness

 

Qualifications

Qualifications

  • Currently pursuing a Bachelor's degree or Master’s degree in Instructional Design, Educational Technology, Multimedia Design, or a related field

  • Strong interest in eLearning, instructional design, and educational technology

  • Proficiency in Google Workspace

  • Basic understanding of graphic design principles

  • Excellent written and verbal communication skills

  • Ability to work collaboratively in a team environment

  • Strong organizational skills and attention to detail

  • Creativity and willingness to learn new software and technologies

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3d

Machine Learning Engineer - Search ML

InstacartCanada-Remote
MLMaster’s Degreesqlpython

Instacart is hiring a Remote Machine Learning Engineer - Search ML

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Join Instacart’s mission to revolutionize the grocery industry through cutting-edge technologies. As a Machine Learning Engineer focused on search, you will help create seamless shopping experiences by leveraging advanced machine learning techniques to improve search relevance and discovery on Instacart's platform. This is an exciting opportunity to work on meaningful challenges at the intersection of AI and e-commerce, directly impacting how millions of users interact with the platform daily.

 

About the Role

We are seeking a highly motivated Machine Learning Engineer to join our Search ML team. In this role, you’ll work alongside world-class engineers, data scientists, and product managers to shape the future of search technology at Instacart. You will collaborate on building models that enhance search relevance, ranking, and personalization, delivering highly relevant results to users across the Instacart ecosystem. This is a role where your contributions will not only drive immediate impact but also present exciting opportunities to showcase your work through publications and conferences (recent publications 1, 2, 3).

 

About the Team

The Machine Learning team at Instacart is a dynamic and collaborative group dedicated to advancing the role of AI across the platform. As part of the Search ML team, you'll work on one of the most critical aspects of the business, helping customers connect with the right products. We are passionate about solving large-scale search challenges and creating innovative solutions that elevate the customer experience. Our team thrives in a fast-paced environment where we constantly experiment, iterate, and improve.

 

About the Job

  • Develop and optimize machine learning models to enhance search relevance, ranking, and personalization for millions of users
  • Collaborate with cross-functional teams, including data scientists and engineers, to build scalable and efficient search solutions
  • Work on real-time search systems, improving the discoverability of products across multiple retailers
  • Contribute to research and thought leadership, with opportunities to publish papers in leading AI and ML conferences
  • Take ownership of your projects, from research and prototyping to production deployment, in a fast-paced environment

About You

 

MINIMUM QUALIFICATIONS

  • Bachelor’s or Master’s degree in Computer Science, Machine Learning, or related fields
  • Strong programming skills in Python and fluency in data manipulation (SQL, Spark, Pandas) and machine learning (Pytorch, Tensorflow) tools
  • Strong analytical skills and problem-solving ability
  • Strong communicator who can collaborate with diverse stakeholders across all levels

PREFERRED QUALIFICATIONS

  • 3+ years of experience building and deploying machine learning models in production environments
  • PhD in Machine Learning, Artificial Intelligence, or related fields
  • Previous experience working on search or recommendation systems at scale
  • Strong publication track record in top-tier AI/ML conferences
  • Familiarity with A/B testing and experimentation methodologies for search relevance improvement

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN
$131,000$145,000 CAD

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Oscar Health is hiring a Remote Associate Director, Strategic Initiatives

Hi, we're Oscar. We're hiring an Associate Director, Strategic Initiatives to join our Corporate Strategy team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Associate Director, Strategic Initiatives will be responsible for driving the strategy and implementation of special project initiatives within the Corporate Strategy team. The primary responsibility for this role will be to manage the internal implementation of Oscar’s entrance into new products and market segments including ICHRA, along with other initiatives that support our efforts to expand and develop the individual marketplace and our products.

You will report to the Director, Strategy & Business Development.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

This is a hybrid role in our New York City office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $158,400 - $207,900 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

  • Support, drive, and execute on the department strategy to enter new markets and products, including determining and uncovering new opportunities that enhance program’s overall value
  • Program management of key company and department strategy initiatives  
  • Continuously evaluate financial and performance metrics dashboards to drive performance improvement and create materials for Senior Leadership 
  • Build business cases and support budgeting process and the fiscal performance for program in association with the leadership team
  • Identify and drive execution of opportunities to implement and optimize new processes by collaborating with key business units 
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Qualifications

  • 7+ years experience in healthcare or insurance strategy and operations, and or related field
  • 4+ years of experience managing individual contributors 
  • 4+ years experience leading strategic initiatives and programs

Bonus points

  • Master’s degree 
  • Management Consulting or corporate strategy experience with a focus on healthcare 
  • Experience in leading large-scale enterprise transformation initiatives 
  • Experience with Excel and financial modeling experience

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

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4d

Staff Software Engineer

Western DigitalMexico City, Mexico, Remote
agileMaster’s DegreeDesignflutterjavapython

Western Digital is hiring a Remote Staff Software Engineer

Job Description

As a Staff Software Engineer in the Flash Business Unit, you will play a pivotal role in designing, developing, and optimizing software solutions for our advanced hardware devices. You will join a team of skilled engineers and collaborate closely with cross-functional teams to deliver high-quality software that enhances the performance and functionality of our storage products.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Coding and Development: Develop software components, modules, and applications. Write clean, efficient, and maintainable code while adhering to coding standards and best practices.
  • Collaboration: Work with cross-functional teams, including hardware engineers, firmware developers, and quality assurance, to ensure seamless integration of software and hardware components.
  • Adapting to Change: Participate in a lean, Agile team focused on delivering working software in increments.
  • Innovation: Stay updated on industry trends, emerging technologies, and best practices. Introduce innovative solutions and technologies to enhance our storage products.
  • Problem Solving: Identify and address technical challenges, bottlenecks, and issues. Collaborate to find effective solutions and drive continuous improvement.
  • Code Review: Conduct and participate in code reviews to maintain code quality, consistency, and adherence to coding standards.
  • Documentation: Create and maintain comprehensive technical documentation for software architecture, design, and implementation.

Qualifications

REQUIRED:

Bachelor’s or Master’s degree in Computer Science, Computer/Software Engineering, or a related field.

  • 6+ years of experience in software development.
  • Strong understanding of client/server applications and modern web development within dynamic environments.
  • Excellent problem-solving and debugging skills.
  • Effective communication and collaboration skills.
  • Familiarity with Agile development methodologies.
  • Strong adherence to best engineering practices such as Test-Driven Development, Domain Driven Design, SOLID Principles, and Twelve Factors.
  • Proficiency in conversational and written English.

PREFERRED:

  • Experience developing microservices in AWS.
  • Proficiency in Python and/or Java programming languages.
  • Experience with Dart, Flutter, or related programming languages.

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4d

Senior Manager, Curriculum Development

Procore TechnologiesUS - Remote CA, CA, Remote
Master’s Degree5 years of experienceDesign

Procore Technologies is hiring a Remote Senior Manager, Curriculum Development

Job Description

We’re looking for a Senior Manager, Curriculum Development to lead the development, design, and delivery of effective education programs, curricula, methods, and materials that support Procore’s product implementation, onboarding, and adoption. In this role, you’ll work closely with stakeholders across the company to build a curriculum and certification strategy that aligns with Procore’s Global Professional Services and internal product enablement needs.

As a successful Senior Manager, Curriculum Development, you’ll leverage your leadership and curriculum production expertise to develop strategic learning programs for various audiences, including employees, partners, customers, and public learners. You will work in close partnership with stakeholders and leadership across the company to develop a curriculum plan and strategic learning programs that deliver measurable outcomes and benefits. This role requires a strong leader who excels in execution, is proficient in data-driven decision-making, and is an expert in curriculum production planning, stakeholder management, and content optimization best practices.

This role can be based remotely from a U.S. location. We’re looking for candidates to join our team immediately!

What you’ll do:

  • Develop, own and deliver an annual curriculum plan aligned with stakeholder requirements, which includes programs for internal enablement, public free and for-free offerings, monetized certification, and billable custom content projects.

  • Proactively manage curriculum capacity, production schedules, project statuses, risks, issues, escalations and revisions to the schedule of deliverables

  • Present regular updates to leadership, maintaining alignment across teams and keeping the curriculum plan current.

  • Develop learning solutions that include the latest approaches to adult education, blended learning and micro content development including: instructor-led classes, self-paced elearning courses, certification exams and in-app onboarding and  adoption content.

  • Ensure on-time and on-budget delivery of all curriculum projects, leveraging data analysis and best practices to drive continuous improvement.

  • Lead the implementation of new curriculum delivery models to enhance learning outcomes for Procore users.

  • Optimize education tools and vendor relationships, ensuring the best fit for Procore’s evolving needs.

  • Build and maintain strong relationships with internal and external stakeholders, fostering collaboration and promoting best practices across the organization.

  • Regularly review and update all delivery models, resources, and technologies, ensuring the curriculum stays relevant, high-quality, and aligned with learning standards. 

What we’re looking for:

  • 5 years of experience managing a curriculum function within a SaaS enterprise software company.

  • Proficiency with ADDIE, SAM, Prototyping, Action Mapping, and/or MPI methodologies.

  • Experience developing monetized education content, including badges and certifications, as well as content for internal or channel partner enablement.

  • A Master’s degree in Education, Instructional Design, or a related field is preferred.

  • Strong coaching, mentoring, and stakeholder management skills, with the ability to engage and communicate effectively with executives.

  • Expertise in content technology (CMS, LMS, LCMS, Development and multimedia Tools) 

  • Expertise in content program/project management.

  • Business travel of approximately 10% is expected for this position.

Qualifications

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