By the Numbers:

• Named #1 best software for small businessof 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing 
• Over $500M in annual revenue 
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs 
• There are 6.2M employers in the US, 98% have fewer than 100 employees ⁽¹⁾ 
• 550,000 new businesses are created each year in the US ⁽¹⁾ 

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end, and shaping the product from strategy setting through the nitty gritty execution details.
• Our Product team is lean, which means you’ll have a high degree of impact and ownership. 
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners. 

About the Team: 

We are looking for Senior Product Managers to join our Product Management organization under the following teams: 

• Time Tools: Gusto’s Time & Attendance product helps SMB customers streamline their teams’ daily operations via time off, time tracking, scheduling, and project tracking, with the goals of saving time, saving money, and ensuring compliance with local labor regulations.
• Payroll Experiences: Oversees all customer facing experiences in Gusto’s flagship Payroll product, inclusive of setup, payroll preparation, payroll submission, and historical reporting.
• Contractor Products: Leads Gusto’s efforts to simplify the contractor management for small businesses. Independent contractors make up a rapidly growing segment of the U.S. workforce, with over 10.1 million classified as 1099 contractors as of 2024. This workforce drives nearly $1 trillion in economic activity annually, and small businesses rely heavily on this flexible labor model to stay competitive. However, managing contractors introduces complexity, from tax compliance to payment workflows, creating a massive opportunity for innovation.

Here’s what you’ll do day-to-day:

• Ownership: You will have ‘full stack’ ownership of your product area, from setting the strategic vision to building and executing the roadmap across all platforms (desktop, mobile web, native mobile).
• North Star:You will define top line business goals for your area and establish leading indicators to measure incremental progress. 
• Collaborate: You will drive your roadmap forward by working closely with your engineering, design, data counterparts, as well as stakeholders in marketing, sales, legal, compliance, partnerships, CX, and operations.

Here’s what we're looking for: 

• 5+ years of hands-on Product Management experience.
• Track record of leading high growth initiatives and building 0 to 1 products.
• Strong product discovery and analytical skills.
• Exceptional cross functional collaboration and leadership skills. You’re a great listener, and naturally bring the team and stakeholders along, yet you don’t hesitate to make hard decisions when needed. You push the pace, and people feel like they do their best work with you.
• Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision.
• Entrepreneurial spirit. You’re driven and passionate about our mission, and have deep empathy for our customers.
• A proven track record of building simple, elegant products at scale.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is targeted at $144,000 to $178,000/yr in Denver & most major metro locations, and $186,000 to $230,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. 

⁽¹⁾ Business Applications with Planned Wages (www.census.gov)

About Design at Gusto:

Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the role:

We’re seeking a design leader to join our Time Tools team, a key area of growth for Gusto. As the senior design representative in this product area, you’ll partner closely with PM, Engineering, and Data peers to identify and prioritize new opportunities, define problem spaces, and set roadmaps. You'll be a key contributor to the entire product development process—from initial research and concept development to refining UI and launching new features. Additionally, you’ll collaborate with two other designers on your team to design and ship meaningful improvements to our product experience.

About the team:

Gusto is expanding into new product areas, and Time and Attendance is our flagship in a suite of add-ons designed to complement Gusto Payroll. The add-on helps small business owners track time, create and share schedules, manage attendance, and seamlessly sync hours to payroll—all within the Gusto platform. Some of the features this team owns:

• Time tracking: Allow employees to log hours via web, app, or kiosk, supporting flexible work arrangements like remote and flextime.
• Scheduling: Create and manage employee schedules, accommodating shifts, availability, and shift swaps.
• Time off policies and requests: Automate time off management, support complex PTO policies, and ensure compliance with labor laws.
• PTO balances: Keep track of employee time off with automatic updates that sync vacation and sick days with payroll and calendars.
• Project tracking: Manage projects with tools for tracking time spent on tasks, analyzing progress, and adjusting workloads.

Here’s what you’ll do day-to-day:

• Work with your cross-functional partners to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision.
• Co-lead the definition of product strategy, roadmap, team OKRs, and project direction.
• Build our collective understanding of customers’ needs through research and data.
• Design and ship both net-new and iterative projects that deliver consistent value to our customers.
• Contribute to Gusto’s product design leadership community by sharing your skills and experience.
• Champion our design system and platform standards, and help evolve them through your product work.
• Mentor and coach other designers on the team to deliver high-quality experiences.

Here’s what we're looking for:

• Breadth of impact: This role will be one of Gusto’s most senior design leaders. You should have demonstrated experience leading design direction across multiple teams, and influencing design/product across multiple product areas.
• Product acumen: This role will contribute directly to business and product strategy. You should be comfortable working with executive stakeholders, and be able to demonstrate how you’ve shaped business decisions.
• Builder mindset:The person in this role will design and ship customer-facing products, not just plans and documents. You should be able to demonstrate how you’ve used design as a tool for communication and persuasion.
• High quality bar: This role will be a tireless advocate for our customers’ experience with Gusto. You should be able to demonstrate how you’ve maintained design quality and accessibility across screen sizes, while shipping iteratively to deliver customer value early and often.

Ideally you have:

• Prior management experience: This role has the potential to grow into a player/coach people management role over time, depending on the goals of the successful candidate.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $174,000/yr - $235,000/yr in Denver & most remote locations, and $204,000/yr - $254,000/yr San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role:

This role is a unique opportunity to make a huge impact in helping scale Gusto’s CX capabilities through our third-party partners. The right candidate understands vendor operations and is an expert in breaking down the details of support workflows and helping create the business case to engineering to invest in tools that our partners will rely upon every day. The work you will do will be the foundation that our partner network will rely upon for years to come. 

About the Team:

The Vendor Operations team extends the capabilities of our world-class CX organization. By working with partners that share our values, culture, and vision, we ensure our customers have the experience they expect when they connect with us.

Here’s what you’ll do day-to-day:

• Be the expert in end-to-end CX-related customer workflows 
• Provide timely support to partner escalations
• Use your fluency in CX tools to create requirements that will bridge the gap between what our partners can do today and what they will be able to do tomorrow. Identifying these opportunities will be key to our ability to scale.
• Perform data analysis and execute data-informed initiatives to enhance operational performance by partnering with internal business partners (BizTech, IT, engineering, etc)
• Work with our vendor partners to test new functionality and scale the business
• Identify process and product-related roadblocks and work efficiently to remove them
• Be a central point of contact for all communications affecting vendor groups
• Create, implement, and maintain standard operating procedures (SOPs) that allow our vendor partners to excel at performing their workflows
• Drive daily and weekly syncs with vendors and internal stakeholders

Here’s what we're looking for:

• 3+ years of work experience in a customer experience role (ideally experience with contact center, program management, project management, and/or supporting a 3rd party vendor)
• Ability to travel internationally once per quarter to conduct in-person site visits
• Proven track record of delivering high-quality results in current role while also taking pride in driving operational efficiencies and process improvement
• Experience in root cause analysis, tools roadmaps, QA, and improving the customer experience
• Ability to influence others, oftentimes remotely
• Ability to manage multiple priorities and deadlines simultaneously
• Transmit and foster our values, serving as an example of Gusto RISE principles
• Bachelor's degree or equivalent real-world experience

Our cash compensation amount for this role is $85,000/yr to $111,000/yrinDenver & most major metro locations, and $103,000/yr to $133,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

Gusto’s Data Science team leverages Gusto’s rich dataset to guide product direction and decision-making. We operate full-stack, conducting analyses, prototyping and deploying predictive models and statistical tools both for internal use and for our customers. 

For this role, we are looking for a technical leader (an individual contributor) to drive machine learning and AI in the payment and risk domains.  You will build a model-driven risk platform to provide a trusted environment for Gusto Ecosystem. 

You’ll be working with an established team and seasoned payments and risk leaders in Engineering, Product, Design, Operation, Identity and Compliance. In this role, you’ll work cross functionally to build Platforms that span the entire breadth of the Payments and Risk Stacks, and use ML and AI to build a world- class, high secure platform that safeguards our users’ activities and money, and ensures unparalleled reliability. 

Here’s what you’ll do day-to-day:

• Build and deploy machine learning models to identify, assess and mitigate risks 
• Responsible for driving research in the problem space, working with stakeholders to understand model requirements, developing the model from scratch, deploying the model alongside your engineering counterparts, and monitoring and maintaining the model’s performance over time
• Partner with Engineering, Design, and Product counterparts in Payment and Risk to solve complex cross functional problems
• Develop scalable frameworks and libraries that enhance and contribute to the team’s core analysis and modeling capabilities
• Identify new opportunities to leverage data to improve Gusto’s products and help risk management team to understand business requirements  and develop tailored solutions 
• Present and communicate results to stakeholders across the company

Here’s what we're looking for:

• 8+ years experience conducting statistical analyses on large datasets and deep domain knowledge in machine learning. 
  • This could mean either a MS or PhD in a quantitative field with at least 5 years experience in a business environment, or BS or Data Science Bootcamp graduate with at least 8 years of experience working as a data scientist or a machine learning engineer in a business setting.
• Experience applying a variety of statistical and modeling techniques using Python, R or another statistical modeling language, as indicated by familiarity with many of the following techniques - predictive modeling, anomaly detection, ensemble methods, natural language processing (NLP, optional).
• Strong programming skills - comfortable with all phases of the data science development process, from initial analysis and model development all the way through to deployment
• Excellent communication skills - able to effectively deliver findings and recommendations to non-technical stakeholders in a clear and compelling fashion
• PhD or Masters plus equivalent experience in a quantitative field is a plus
• Experience in the Fintech industry or risk management domain is a plus

Our cash compensation amount for this role is targeted at $195,000-$241,000/year in New York and $177,00- $219,000/year CAD in Toronto. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Role:

The Security Operations team at Gusto is on the front lines of protecting Gusto and our customers from a wide range of threats—phishing attacks, insider risks, data loss, and the latest sophisticated attack techniques. Every day, our distributed team across Eastern and Pacific time zones works in sync to strengthen our monitoring and response capabilities, ensuring swift and effective threat detection and mitigation.

We’re looking for an ambitious Security Analyst with 2+ years of experience to join us in advancing our security operations and vulnerability management initiatives. In this role, you’ll split your time between driving our Vulnerability Management Program and supporting essential security operations. If you have hands-on experience in cloud environments (AWS etc), a proactive approach to incident response, and familiarity with scripting languages (Python, Bash, Ruby), and collaborate with multiple areas of the company. This is an exceptional chance to grow your expertise in a dynamic setting.

Here’s what you’ll do day-to-day:

• Security Monitoring & Incident Response: Perform real-time monitoring, respond to security incidents, and assist with post-incident analysis. This could include the following:
• Administer, tune, and enhance security tools such as SIEM, endpoint detection & response, data loss prevention, etc.
• Develop and maintain automation scripts and tools to enhance security operations efficiency and effectiveness.
• Maintain documentation on security incidents, vulnerabilities, and procedures to support continuous improvement and compliance.
• Support internal users with security concerns and questions, helping to strengthen and promote Gusto’s security culture.
• Triage and analyze vulnerability results to identify and prioritize security weaknesses, escalating as necessary for immediate response.
• Collaborate with cross-functional teams to drive the remediation of vulnerabilities.
• Regularly audit and refine vulnerability management processes, tools, and reports to maintain accuracy, and ensure compliance with security policies.

Here’s what we're looking for:

Minimum Requirements:

• 2+ years of experience in security operations or a related field. Examples of required experience may include:
• Monitoring security tools for alerts and investigating suspicious activity.
• Conducting regular vulnerability assessments, triaging risks, and tracking remediation efforts.
• Identifying, analyzing, and responding to security incidents, which includes root cause analysis and remediation.
• Gathering and applying threat intelligence to proactively address potential security threats.
• Documenting procedures and creating incident reports to improve response processes and compliance.
• Basic understanding of networking, firewalls, and security protocols.
• Operational familiarity with Linux and containers.
• Understanding of K8s manifest files and package versioning.
• A passion for continuous learning and a proactive approach to security challenges.
• Exposure to cloud environments (AWS, Azure, or Google Cloud).
• Knowledge of managing IAM permissions with Terraform.
• Understanding of the principles of least privilege.
• Scripting language proficiency.
• Familiarity with security tools such as SIEM, endpoint protection, and vulnerability scanners.
• Analyze and document findings effectively, providing clear insights into key issues.

Preferred Qualifications:

• Experience with log analysis and digital forensics.
• Experience leading an incident response investigation.
• Understand vulnerabilities and how to patch them.
• Experience with GitHub Dependabot.
• Understanding of industry standard security frameworks and benchmarking. 
• Coding experience in one or more general purpose programming languages.
• Security certifications (e.g., CISSP, CompTIA Security+, AWS Certified Cloud Practitioner) are a plus.
• Interest in the landscape of security and its impact across multiple industries and tactics, techniques, procedures of threat actors.

Our cash compensation amount for this role is targeted at $112,000-125,000 in Denver & most remote locations, and $140,000-157,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

We’re hiring experienced engineers to join our teams that work on customer-facing products, developing features and iterating across our platform. As a Gusto Software Engineer, you’ll ship products and important functionality by leading initial feature specs, building backend APIs, writing frontend code, and contributing to ongoing improvements for deployed features. If you’re interested in creating elegant software with far-reaching effects in our modern economy, join us!

Here’s what you’ll do day to day:

• Build, test, and deliver Gusto’s product suite the spans across Payroll, Benefits, HR, Time, Tax Credits, and more
• Collaborate with engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale
• Work and help scale one of the largest Ruby/Rails and Javascript/React applications in the world
• Collaborate with our Product Management and Design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily
• Build a product that our customers genuinely love

Here’s what we’re looking for:

• Successful applicants typically have 5+ years of software development experience
• Experience in or interest working in Ruby on Rails 
• Experience as an established engineer shipping products to end users and leading projects end-to-end
• Experience writing, testing and debugging code for highly reliable production systems at scale
• Demonstrated data modeling skills
• Passion for creating memorable experiences for customers
• Interest in complex product development problems 
• Appreciation for a collaborative, test-driven environment
• Able to build well-structured, easily maintainable, well-documented code
• Nice to haves:
  Experience with React, GraphQL or Typescript
  Experience in payment technologies

Our cash compensation amount for this role is targeted at $140,000/yr to $174,000/yr in Denver & most remote locations, and $170,000/yr to $210,000/yr for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Role:

We’re looking for a Sales Operations professional to partner with Gusto Health insurance (HI) sales leaders. As a key contributor to our sales team, you will play a critical role in developing the go-to-market capabilities for our high-growth sales team. This role provides a unique opportunity in that you will support and help shape a rapidly growing and strategically important segment of our business. Candidates should align with our company values, be highly self-motivated to drive results, and have an insatiable desire to learn to solve the business problems they face.

Here’s what you’ll do day-to-day:

• Day-to-day support of sales program: Provide day-to-day support to our Sales leadership, including ad hoc decision-making support, reporting and analysis, cross-functional collaboration, and one-off projects while navigating a nuanced channel sales motion. Process design and improvement: Identify, draft, and implement process and tool improvements that lead to business objectives: higher conversion rates, sales efficiency, better Gustie user experience, and better customer experience.
• Sales Productivity & Enablement: Develop pipeline management best practices, and metrics/analytics to enable sales productivity. Translate pain points into comprehensive business requirements and projects.
• Revenue Analytics: Partner with our other RevOps team members, Finance team, and Marketing team to develop sales metrics, operational reporting, and forecasts.
• Cross-Functional Partnerships: Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams.

Here’s what we're looking for:

• 3-5+ years of strategy, ops, or analytical experience; ideally 2 years sales facing experience at a fast-paced technology company is preferred.
• Strong yet empathetic business partner; experience collaborating with and advising sales leaders.
• First principles thinker who analyzes and presents data effectively to drive insights and decision-making.
• True passion for sales: you creatively find ways to make sales teams more productive.
• Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, Tableau, or similar).
• You are a self-starter and fast learner; no one tells you where to find the answers.
• Hyper-organized with strong attention to detail; effective stakeholder and project management is the bare minimum and is part of your secret sauce.
• Executive written and verbal communication.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. Our cash compensation amount for this role is targeted at $107,000 - $120,000 in San Francisco and New York, and $83,000 - $100,000  in Denver & most remote locations.  Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About Symmetry

Symmetry Software is now part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process. 

About the Role: 

We are looking for an Enterprise Demand Generation Marketer reporting directly to the Chief Marketing Officer. This role is responsible for developing efficient and impactful marketing approaches executing lead-generation campaigns that drive new opportunities for our  sales team. You’ll closely partner with our sales team (SDR & AE’s) and own a collective responsibility to build our sales pipeline, with an eye on contracting the sales cycle and boosting ACV within our ICP. 

The ideal candidate for this role has at least 5-7 years of marketing experience in enterprise demand generation from a B2B SaaS, preferably a FinTech, HRTech, or API-first startup, with a proven record of building a sales pipeline. You should be able to lead with a growth mindset, adapt to a fast-paced environment, and exhibit deep collaboration with a sales team. 

About the Team:

The Marketing team at Symmetry is responsible for building brand awareness for Symmetry and generating enterprise b2b demand for our payroll tax compliance solutions. Our team mission is to drive 10x growth and establish Symmetry as a category leading “infrastructure as a service (IAAS)” for people software and payroll platforms. We are building a full-stack enterprise marketing team, including demand generation, product marketing, digital marketing and online presence, sales enablement, analytics and reporting, and lifecycle marketing.

Here’s what you’ll do day-to-day:

• Develop, execute, and report end-to-end demand generation marketing campaigns across multiple channels, including account-based marketing, email, paid ads, partners, webinars, and events.
• Develop ICP-relevant messaging for marketing campaigns in collaboration with Sales, Product, Tax Research, and Client Success teams.
• Utilize existing content and agency to support demand generation goals, including gated content, blog posts, case studies, whitepapers, ebooks & more.
• Build campaigns and improve the marketing funnel and KPIs i.e. Contacts to MQL and Demos to Opportunities Created. 
• Improve our MQL to opportunity conversion by refining messaging and creative for inbound marketing.
• Work closely with the SDR team to break through with our ICP and execute lead-generation campaigns for inbound marketing.
• Work closely with the AE team on sales cycle engagement and/or prospect re-engagement tactics. 
• Develop and execute account-based marketing (with SDR and AE’s) for target  accounts and key partners to drive referrals.
• Evaluate and implement tools aligned with our marketing strategy that increase our efficiency and performance.
• Build and manage relationships with third-party vendors and/or SEO/advertising agencies, HR/payroll industry associations, and content syndication vendors. 
• Manage allocated marketing budget and identify resources to maximize lead gen performance.

Here’s what we're looking for:

• Minimum 5 years of experience developing and executing enterprise demand generation marketing campaigns in B2B SaaS, preferably in API-first companies, FinTech, HRTech or late-stage startups.
• Experience with martech tools such as HubSpot, Salesforce, Google Suite, Outreach, and Slack, and ability to source data for prospecting. 
• An OBSESSION with proving ROI, and an expert in data & analytics 
• Hands-on experience working across different digital marketing disciplines, including account-based marketing, email marketing, event and partnership marketing, CRO, SEO, paid ads, lead generation, and more.
• Excellent project management skills, with the ability to manage multiple projects simultaneously and deliver results on time and on budget.
• Proven to be a succinct writer and clear communicator. 
• Builder mindset who can work individually or enjoys collaboration with others.
• Be proactive in crafting creative campaigns and communicate often with transparency. 
• Strong attention to detail. You can dive into the weeds with your team and pick up on the seemingly small, yet important, details.
• Display grit. We’re an established industry brand but function like a high-growth startup, and will expect you to roll up your sleeves and work hard to provide feedback and get the job done.
• Bias for speed. Activate your growth mindset. We move very quickly, and will expect you to set a similar pace. 

Our cash compensation range for this role is $96,000/yr to $128,000/yr in Scottsdale. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role:

Gusto is looking for a Partner Marketing Associate to support the execution and coordination of partnership marketing campaigns. This is a hands-on role where you will assist with event coordination, campaign logistics, and the creation of marketing materials, reports, and briefs. We're seeking someone who is eager to learn, organized, and detail-oriented, with the ability to juggle multiple campaigns simultaneously.

About the Team:

In this role, you’ll collaborate closely with the Partnerships, Product, Marketing, and Sales teams, actively participating in campaign execution, event coordination, content creation, and performance reporting. You’ll manage logistics for partner events like webinars, workshops, and trade shows, oversee the development of on-brand marketing materials, coordinate campaign timelines and deliverables, and track metrics to optimize outcomes. If you're passionate about learning and excited about growing within the marketing function, this position offers hands-on experience in partner marketing, where you'll play a key role in Gusto's partnership efforts. It’s an ideal opportunity for someone who thrives on detailed coordination, cross-functional teamwork, and the challenge of driving multiple projects forward to make a meaningful impact.

Here’s what you’ll do day-to-day:

• Campaign and Event Coordination:Support co-marketing campaigns by managing timelines, assets, and deliverables. Oversee event logistics for webinars, workshops, and trade shows.
• Marketing Materials Creation: Work with design and content teams to coordinate the development of on-brand collateral, such as blog posts, whitepapers, case studies, and social media content.
• Project andCampaign Briefs:Draft clear, structured briefs to communicate goals, timelines, and tasks to internal teams and external partners. 
• Reporting and Performance Tracking: Track campaign metrics and generate reports, providing insights for team optimization.
• Stakeholder Communication: Regularly communicate with internal teams (Marketing, Product, Partnerships) and external partners to align on campaign deliverables, timelines, and updates. Help ensure all parties are on the same page.
• Managing Multiple Projects: Coordinate and manage several campaigns simultaneously, ensuring that each project is executed on time and meets all set objectives.
• Technology Tools:Utilize platforms such as Salesforce, Asana, and CMS/WordPress to manage projects, track progress, and ensure proper documentation and communication across teams.

Here’s what we're looking for:

• Marketing Experience: 4+ years of experience and track record of managing successful marketing campaigns  with internal cross-functional teams, external partners, vendors, or third-party agencies.
• Eager to Learn: Enthusiastic self-starter ready to grow marketing knowledge and gain hands-on experience.
• Organizational Skills: Detail-oriented with the ability to juggle multiple projects and deadlines.
• Collaboration and Communication: Strong written and verbal communication skills; effective in cross-functional teamwork.
• Analytical Mindset: Comfortable tracking KPIs and reporting insights for data-informed decision-making.
• Adaptability and Initiative:Comfortable handling shifting priorities and taking the initiative to address tasks that need attention without waiting for instructions.
• Technical Proficiency: Familiarity with tools like Salesforce, CMS/WordPress, Asana, and other project management or marketing automation platforms is a plus.

Our cash compensation amount for this role is $79,000/yr to $94,000/yrinDenver & most major metro locations, and $100,000/yr to $118,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

Gusto is looking for a Senior Partner Marketing Manager who can execute and optimize partnership marketing strategies to help us reach and support more small businesses. You’re skilled in marketing techniques, analytical and strategic, tech-savvy, and creative, thinking outside the box to engage small businesses effectively. You balance tactical execution with broader strategic objectives and have a track record of measurable results.

About the Team:

In this role, you will be responsible for creating and executing marketing strategies, content, and programs that showcase the value of our partnerships and align with our broader marketing, business, and sales goals. You’ll work closely with our Partnerships, Product, Marketing, and Sales teams to drive joint marketing efforts that support partner-led customer acquisition, deepen customer and partner engagement, and accelerate revenue growth through effective, targeted channels.

This hands-on role offers the opportunity to shape our partner marketing function at Gusto. As an individual contributor, you will have the chance to develop new motions and work collaboratively with ecosystem and channel partners to help small businesses thrive. We look forward to welcoming you to our team!

Here’s what you’ll do day-to-day:

• Partner Marketing Planning and Execution: Lead the execution of joint marketing plans with product, channel, and alliance partners, ensuring alignment with established objectives. Identify specific opportunities for cross-promotion and co-marketing initiatives, facilitating regular check-ins and updates with partners.
• Campaign Execution: Develop and implement targeted marketing campaigns to increase awareness of our partnership ecosystem. Utilize various channels, including email marketing, social media, webinars, and content marketing, to reach small businesses effectively.
• Messaging and Positioning: Collaborate with partners to craft joint narratives that highlight the unique value of Gusto’s partnerships. Develop messaging that aligns co-marketing objectives, resonates with target audiences, and maintains brand consistency across all materials.
• Content Development: Produce and manage high-quality marketing content, including blog posts, customer stories, sales materials, and event collateral, to support partnership initiatives. Collaborate with internal teams to ensure alignment with Gusto's brand and voice.
• Performance Monitoring: Track and analyze the performance of partnership marketing campaigns using relevant metrics, providing actionable insights for continuous improvement. Report regularly on campaign performance to stakeholders and make recommendations for optimization.
• Event Coordination: Organize and execute events, such as webinars, workshops, and trade shows, to promote partnerships and facilitate engagement with partners and customers. Handle logistics, outreach, and follow-up activities to maximize impact.
• Relationship Management: Build and maintain strong relationships with product partners, channel partners, alliance partners, and key internal stakeholders. Facilitate clear communication and collaboration on marketing initiatives and ensure all parties are aligned.
• Competitive Monitoring: Stay informed about industry trends and competitor activities, identifying actionable insights and potential adjustments for our partnership ecosystem.

Here’s what we're looking for:

• 7+ years of experience and track record of managing successful marketing campaigns, with internal cross-functional teams, external partners, vendors, or third-party agencies to execute marketing initiatives. 3+ years in partnerships marketing.
• Excellent communication skills, both written and verbal, with the ability to craft compelling messaging for different audiences.
• Strategic thinking, problem-solving, and project management abilities, with a focus on driving results and achieving business objectives through partnership marketing.
• An analytical mindset, with the ability to interpret data, track key performance indicators (KPIs), and make data-driven decisions to optimize marketing efforts.
• Adaptability and flexibility, with the ability to thrive in a fast-paced and dynamic environment, especially as partner landscapes and market conditions evolve.
• Experience building and balancing bespoke marketing campaigns with scalable initiatives.
• Solid understanding of partner ecosystems, channel dynamics, and partnership models, with hands-on experience leveraging channels, events, sponsorships, and other effective marketing strategies to drive engagement and results.
• Familiarity with partner relationship management (PRM) platforms, marketing automation tools, and CRM systems.
• Creative thinking and innovation, with a passion for exploring new ideas and approaches to partner marketing and growth.
• Experience with co-marketing programs, joint acquisition campaigns, and partner enablement initiatives.
• Proven experience with event planning, execution, and ROI analysis, specifically with partner events, trade shows, and conferences.

Our cash compensation amount for this role is $123,000/yr to $151,000/yrinDenver & most major metro locations, and $148,000/yr to $181,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the team
Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the opportunity

As a Senior Staff Designer and design lead for our Compliance team, you will play a critical leadership role in the strategy and execution of compliance experiences across the product.  As a platform design leader, you will collaborate closely with your cross-functional partners and internal feature teams to design and build a seamless and holistic experience for Gusto admins and employees. As a member of the Core Experiences design team, you will contribute to craft quality and leadership across the team, and help set the direction for how platform designers should collaborate with feature teams.

Here’s what you’ll do day-to-day:

• Drive company-wide impact by strengthening our teams’ collective understanding and execution of compliance experiences.
• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and short-term milestones that unlock customer value.
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions.
• Collaborate with internal teams to understand common customer and business needs, and craft patterns and systems that meet those needs.
• Work with engineering partners to assess downstream impact to the customer experience through data modeling and architecture decisions.
• Advocate for, and contribute to, the use of Workbench, our Design System.
• Mentor designers across the Core Experiences team, fostering growth and collaboration.
• Provide the “why” behind design decisions that can be easily adopted by partnering disciplines.
• Provide and seek feedback from other designers to always push the bar for quality.

Here’s what we’re looking for:

• 10+ years' aligned Product Design experience, ideally with a few years of platform experience.
• A bonus: experience in the compliance domain.
• A builder who can develop a long-term vision, as well as execute it.
• Experience developing a cohesive product strategy in partnership with cross-functional collaborators, and getting alignment across a complex organization.
• Experience using prototyping to quickly share ideas and get buy-in on design decisions. 
• Experience designing and shipping products in complex domains informed by research, data, and insights from support teams demonstrated through a portfolio of work you’ve directly contributed to.
• Strong background in systems thinking, including using and contributing to a Design System and designing with a Platform-first approach.
• Ability to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale. 
• Ability to think long term towards a broader vision or step change, while being able to speak to scoping and sequencing to deliver iterative value.
• Experience designing end-to-end customer journeys from software to service.
• Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints. 
• Ability to embrace ambiguous situations as opportunities to create.
• Passion for Gusto’s mission and the impact we can have on the world.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $174,000/yr - $235,000/yr in Denver & most remote locations, and $204,000/yr - $254,000/yr San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the team

At Gusto, we're dedicated to simplifying the complex world of business operations. As a powerful People Platform, we offer a comprehensive suite of essential products including payroll, benefits, time tracking and more, all designed to streamline processes and empower businesses to thrive. Our commitment to world-class customer experience sets us apart. 

Our Tax Credits team at Gusto is bringing to life an 'emerging market' product for our customers. We aim to help guide them through intricate tax credit regulations, unlock financial opportunities and extend the runway for their businesses. The Tax Credits team has ambitious goals to drastically simplify and demystify the complex world of tax credits in order to drive significant customer value and revenue for our business. 

About the opportunity

As a Staff Product Designer for Tax Credits, you’ll be responsible for helping to shape and execute on this newly reformed 0-to-1 team to drive product market fit and business and customer value. You’ll be expected to craft high quality and intuitive end-to-end experiences for our customers. The work on Tax Credits is high visibility, high impact experiences that balance complex technical, compliance, and service requirements. You will play a pivotal role in simplifying the intricate journey of discovering and securing tax credits, ensuring it's approachable, user-friendly, and stress-free. Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

Here’s what you’ll do day-to-day:

• Develop a deep understanding of the different customers we serve, and how their varying needs translate into product requirements
• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems and identify key opportunities for the customer and our business. 
• Craft the end-to-end journeys and develop frameworks and principles that can be used to help align our teams on the right experiences.
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions.
• Collaborate with other key teams and stakeholders at Gusto such as Legal, Compliance, Risk Operations, and other various product owners. 
• Ensure that proposed solutions are customer-informed through research, data, and insights from our Customer Support team.
• Balance an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to long-term vision and meet a high bar for the customer experience.
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
• Drive solutions that establish Gusto as a trusted tax expert advisor, empowering our customers to make confident and informed tax credit decisions.

Here’s what we're looking for:

• 8+ years’ Product Design experience, majority in-house. 
• Ideally you’ve worked on enabling simple, easy to use experiences in complex domains like payroll, benefits, finance or banking, etc. Bonus if you have direct experience working on tax and/or accounting products.
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• Service design mindset when designing end-to-end, recognizing that the customer experience doesn’t stop with the product, but extends to the human touchpoints with our service teams.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• Communication and collaboration skills that enable you to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale, and generate alignment and enthusiasm across the company.
• Ability to embrace ambiguous situations as opportunities to add clarity
• A builder who loves being hands on crafting high quality, high impact solutions directly and through pairing with team members.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role

Our Software Engineering internship is a 12 or 16-week hybrid summer experience focused on making a significant impact on our customers by being embedded directly into our engineering teams. Each intern is paired with a dedicated mentor and a team manager, providing guidance and support as they make immediate contributions to the team’s roadmap, directly advancing Gusto’s mission.

You will be given opportunities to participate in different aspects of the software development life cycle such as influencing technical specs, discussing architecture, working with cross-functional partners, and designing tests while also exploring multiple areas of our tech stack.

About the Team

Our engineers work on both customer-facing and internal employee products, developing features and iterating across our platform to bring delightful experiences to our customers, aiding them in driving their business to be successful. You’ll close your laptop at the end of every day knowing your work is making a difference for hundreds of thousands of small businesses and their employees.. If you’re ready to hone your Software Engineering skills while creating software with far-reaching effects on our modern economy, we’d love for you to join Gusto this summer!

Here’s what you’ll do (and we’ll support you so you’re great at it):

• Contribute to project success through technical designing, writing, testing, and shipping code within expected timeframes.
• Learn coding and testing best practices while applying both to the work you do.
• Collaborate and pair with others on the team and cross-functionally including working with Product and Design teams to understand customer pain points, ideate on solutions, and execute plans.
• Understand the world of Gusto, our customers, and why we do what we do.

Here’s what we’re looking for:

• Students pursuing a BS and/or MS degree in Computer Science, Software Engineering, or a related technical field with an expected graduation date between December 2025 and June 2028.
• Passion for creating memorable customer experiences, regardless of which part of the tech stack you work in.
• Interest in technologies such as Ruby/Rails, Typescript/React, GraphQL, Python, Golang, Java, Javascript, Kotlin and/or Swift.
• Appreciation for an iterative, test-driven, pair-programming, and code-review culture.
• Drive to create a well-structured and maintainable code that balances beauty and pragmatism.
• U.S. work authorization is required. This role is not available for sponsorship.
• This is a hybrid role and will require you to be in the office at least twice a week in our San Francisco, New York or Denver office. Relocation assistance will be provided during your internship. 

Learn more about the Gusto Engineering organization:

• Our Engineering Culture and Values
• How We Built a Service-Driven Team
• Our Diversity Goals and Efforts

Pay and benefits

Our cash compensation range for this role is $58.65/hr for undergraduate students and $64.42/hr for graduate students in San Francisco and New York City. In Denver, our compensation range is $46.63/hr for undergraduate students and $51.44/hr for graduate students. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the Role:

We’re hiring seasoned engineers to join our teams that work on core platform capabilities, improving our existing systems for extensibility and scalability, and building the future of Gusto's Payroll system. As a Gusto Software Engineer at this level, you’ll be guiding projects end-to-end by influencing initial feature specs, understanding how to take existing systems closer to desired end states, executing on projects, and maintaining code that powers core experiences. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!

About the Team:

Payroll is the beating heart of Gusto’s business. Payroll Services teams are responsible for the product, ops, and service components Gusto uses to onboard customers, process payrolls, calculate taxes & deductions, pay and file with tax agencies, and maintain compliance on behalf of the customers. The domain is highly complex and offers the opportunity to engage in system design that simplifies this for customers, both internal and external.

Teams within Payroll Services 

• Tax Accuracy:The Tax Accuracy group is responsible for gathering and maintaining the necessary information for us to pay and file taxes accurately and on time for our customers, and consists of multiple teams that cover various parts of the process.
• Ledger: This team is building a payroll ledger to track accrual accounting for payroll-related money movement. This team is starting to support the payroll domain, risk, payments, and accounting. 
• Engine: This team works closely with the payroll compliance team to ensure enablement of compliant pay, such as minimum wage adjustments, regular rate of pay, etc. We enable end-to-end success of payroll processing and working with various domain teams such as tax calculations, tax setup, payments, and more.
• Platform: This team is developing a new platform to be the common interface for interacting with payroll and tax data. The payroll and tax domain is highly complex; our team exists to make it easier for other application teams to interact with the payroll and tax system. 

Here’s what you’ll do day-to-day:

• Design, build, and test the foundation that supports compliant payroll for millions of people
• Help scale one of the largest Ruby/Rails and TypeScript/React applications in the world
• Collaborate on complex and ambiguous problems with partnerships from Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams
• Build the software platform that powers multiple 1st and 3rd party products and serves millions of businesses.
• Mentor and grow fellow engineersworking to create holistic and scalable solutions
• Drive the product development process from concept to launch, delivering delightful products that make payroll, taxes, and compliance simple and easy
• Improve the productivity and happiness of our teams with the services, tools, and APIs you build.
• Engage in a highly supportive environment working with others to drive productivity and innovation

Here’s what we're looking for:

• Successful applicants have at least 12+ years of experience
• Experience in designing and developing robust, distributed systems using multiple general-purpose programming languages
• Experience influencing and guiding the work of multiple teams on scaling, refactoring, and optimizing legacy products 
• Experience architecting, building, and testing large-scale production level code
• An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems
• Ability to communicate technical complexity and help facilitate informed tradeoffs
• Enthusiasm for a collaborative, test-driven environment
• Able to build maintainable, structured, well-documented code 
• Experience building fault-tolerant, mission-critical software
• Experience building products in highly regulated domains is desired, but not required
• Experience in one of these domains is preferred: Payroll, Taxes, or Compliance 
• Bonus: Experience with Ruby on Rails, Typescript, and React

Our cash compensation amount for this role is targeted at $191,000/yr to $225,000/yr in Denver & most remote locations, and $225,000/yr to $265,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Senior Staff Software Engineer 

About the Role:

We are looking for a talented Engineering Lead with experience in building and managing secure authentication and authorization systems. In this role, you will be responsible for designing, developing, and maintaining scalable identity management systems, ensuring the security of user data, and enabling seamless user experiences. You will collaborate closely with product, security, and engineering teams to integrate robust authentication mechanisms into our platform

Here’s what you’ll do day to day:

• Collaboratively design and implement authorization solutions, including role-based access controls and workflows for managing user permissions, roles, and scopes across Gusto’s product suite.
• Engage in hands-on coding, contributing directly to the codebase and driving quality through active participation.
• Provide clear and constructive feedback during code reviews to foster team growth and maintain high standards of code quality.
• Collaborate with cross-functional teams, including Product Management, Design, and Business, to identify customer pain points and develop innovative solutions.
• Stay up-to-date with industry trends and best practices related to authorization and security.
• Lead and mentor fellow engineers in tackling complex technical challenges at scale.
• Prototype, iterate, and launch new features quickly and efficiently.
• Foster a collaborative environment that encourages creativity and innovation, building products our customers love.

Here’s what we’re looking for:

• Experience: 12+ years of software development experience, with a strong focus on authentication and authorization systems.
• Technical Expertise: Solid understanding of secure coding principles, Ruby, cryptography in authentication and authorization systems, and IAM best practices.
• API Security: Experience with API security and integrating authentication systems into applications.
• Tools Proficiency: Familiarity with technologies like Okta, Azure AD, OAuth, OpenID Connect (OIDC), SAML, header-based authentication, LDAP, and SCIM.
• Leadership Skills: Proven experience leading the innovation of customer-facing products and managing large projects end-to-end.
• Data Modeling: Advanced data modeling skills with hands-on experience building well-structured, easily maintainable, and well-documented code.
• Problem-Solving: Expertise in addressing complex product development challenges, particularly with Rails and React.
• Passion for Customers: A genuine passion for creating memorable experiences for customers and a commitment to understanding their needs.
• Effective Communicator: Strong verbal and written communication skills to articulate ideas clearly and collaborate with diverse teams.

Our cash compensation amount for this role is targeted at $191,000-$214,000 in Denver & most remote locations, and  $225,000-$252,000 San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the team:

Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the opportunity:

Gusto is at a meaningful inflection point in our scale. We are launching a native mobile app experience for small business owners, and scaling a platform that other teams will use to solve small business problems.  

As a staff designer and design lead for our Member Lifecycle, Core Experiences team, you will play a critical leadership role in the strategy and execution of our vision for team member onboarding, offboarding, and all “people-related information” exposed throughout Gusto’s experience. As a platform design leader, you will collaborate closely with your cross-functional partners and internal feature teams to design and build a seamless and holistic experience for Gusto admins and employees. As a member of the Core Experiences design team, you will contribute to craft quality and leadership across the team, and help set the direction for how platform designers should collaborate with feature teams.

Here’s what you’ll do day-to-day:

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value.
• Collaborate with internal teams to understand common customer and business needs, and crafting patterns and systems that meet those needs
• Work with engineering partners to assess downstream impact to the customer experience through data modeling and architecture decisions
• Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area.
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
• Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System
• Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
• Provide and seek feedback from other designers to always push the bar for quality.
• Collaborate with designers on other teams to develop cohesive solutions for shared problems.
• You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration. 

Here’s what we’re looking for:

• 8+ years' aligned Product Design experience, ideally with a few years of platform experience
• Bonus for Gusto if you’ve worked in domains connected to Platform design, Notifications/Communications, Permissions, or Compliance
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers.
• Experience designing and shipping products in complex domains informed by research, data, and insights from support teams demonstrated through a portfolio of work you’ve directly contributed to.
• Systems thinking, including using and contributing to a Design System and designing with a Platform-first approach.
• Ability to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale. 
• The ability to think long term towards a broader vision or step change, while being able to speak to scoping and sequencing to deliver iterative value.
• Experience balancing long-term design goals with an Agile-based iterative approach. 
• Strong communication skills and enthusiasm for collaborating across the entire company.
• Experience designing end-to-end customer journeys from software to service
• Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints. 
• Ability to embrace ambiguous situations as opportunities to create.
• Passion for Gusto’s mission and the impact we can have on the world.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About Design at Gusto:

Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the Role: 

Gusto is seeking a Growth Staff Product Designer to help elevate user experiences that contribute to our business's continued growth. This designer will play a crucial role in shaping how Gusto engages and acquires new customers, serving varied audiences such as employers, employees, accountants, and Gusto's wider ecosystem. As a designer for the Growth team, you'll leverage data, partner closely with cross-functional teams, and create designs that align with our commitment to long-term, trust-centered growth.

About the Team:

The Growth Team at Gusto is dedicated to helping customers find, adopt, and engage with our products meaningfully. Our approach prioritizes a user-centric design ethos, ensuring that growth initiatives are backed by value and trust. As a key contributor, you’ll join a collaborative environment with Engineers, Product Managers, Data Scientists, and strategic Marketing and Business partners, focusing on critical touchpoints in the customer journey, including on Gusto.com.

Here’s what you’ll do day-to-day:

• Lead design strategy and execution for growth initiatives, owning key acquisition touchpoints across Gusto.com and campaign-driven experiences.
• Collaborate with cross-functional teams (e.g., Engineering, Product, Marketing) to craft and test data-driven hypotheses.
• Drive personalized user journey design tailored to diverse personas and customer needs.
• Develop and execute experimentation programs to optimize user flow and inform decisions.
• Translate quantitative and qualitative data into actionable design insights.
• Utilize Gusto’s design system to ensure consistency across all growth-focused projects.
• Advocate for customer-first, empathetic design thinking to maintain trust and engagement.

Here’s what we're looking for:

• 5-7+ years of experience in full-stack design, with a strong focus on growth and funnel optimization.
• Proven experience designing complex, interconnected systems and products.
• Strong communication and collaboration skills, especially within cross-functional teams.
• Demonstrated proficiency in translating research findings into design solutions.
• Familiarity with service design principles and user-centered research.
• Experience defining and prioritizing high-value projects that impact product roadmaps.
• Ability to mentor and coach other designers is a plus.
• HR, Payroll, Healthcare, or Fintech industry experience is a plus, particularly in payments or risk management.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role:

We’re looking for a Senior Design System’s designer with direct experience working on PRODUCT focused Design Systems. If you have experience working on an in-house design system that supports multiple products where complex Figma component building, token creation, accessibility guidance, documentation writing, and engineer pairing are part of your day-to-day skillset, we’d love to hear from you! 

About the Team:

Our design systems team is made up of designers and engineers who focus on creating and maintaining a rich set of Figma and React components for our product teams across platform and applications. The team is in an exciting space of reinvention as we evolve an existing design system into the next level of maturity. We are embedded within the design organization at Gusto, led by our CDO, Amy Thibodeau. 

Here’s what you’ll do day-to-day:

• Define and maintain semantic and functional tokens for the design system
• Create simple and complex components, patterns, and templates in Figma
• Host and advise in our Design System’s slack channels and office hours
• Work with our engineering team to make sure our components are represented one to one in Figma and in React
• Document and publish design decisions and guidance
• Represent a service mindset with collaborative communication skills

Here’s what we're looking for:

• Design Systems Experience:Have 3+ years of experience working on a design systems team supporting product design teams through the full life cycle of design system creation, implementation, and maintenance.
• Product Design Experience: 5+ years experience working on a product design team
• Technical Acumen:The ability to pair effectively with our engineering team designing component APIs. 
• Accessibility Minded:A deep understanding of Accessibility guidelines and the ability to implement WCAG AA compliant components and styles.
• Technical Skill: Expert knowledge of Figma, including creating complex components with variants, properties, and interaction demos.
• Design integrity: High degree of design craft and polish.
• Communication: Documentation expertise and the ability to educate peers on all things design system. Demonstrated ability to effectively storytell in a variety of methods (visual, spoken language, etc.)
• Specific strengths: Strong skills in animation, prototyping, data visualization, and/or iconography preferred.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About the Role:

As a Staff Product Designer for the Gusto Pro team, you’ll lead the experience direction for a product area within Gusto Pro. You’ll be involved in the entire product development process from research to creating a vision to iterating on experiences for launch. As a leader on the cross-functional team, you’ll have a lot of opportunity to influence strategy at the team and project level.

Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

About the Team:

Our Gusto Pro team is dedicated to serving our accountant customers who rely on Gusto to support their small business clients with payroll, taxes, hiring, and more. Our mission is to help accountants be incredible partners to their clients through the support and strategic guidance they provide. By creating a platform that empowers accountants, we enable the success and growth of their firms. 

Here’s what you’ll do day-to-day:

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
• Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive
• Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System, and other platform capabilities
• Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
• Provide and seek feedback from other designers to always push the bar for quality
• Collaborate with designers on other teams to develop cohesive solutions for shared problems
• You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration 

Here’s what we're looking for:

• 8+ years' Product Design experience
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers
• Experience designing end-to-end customer journeys from software to service
• Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints 
• Ability to embrace ambiguous situations as opportunities to create
• Passion for Gusto’s mission and the impact we can have on the world

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.