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6h

Senior Paid Search Manager

GustoDenver, CO;San Francisco, CA;New York, NY;United States - Remote

Gusto is hiring a Remote Senior Paid Search Manager

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

As a Senior Paid Search Manager, you will be the go-to expert on paid search (e.g. Google, Bing) and CPM-purchased digital media (focusing on display, retargeting, and video). You will also build fast-growing marketing programs, focusing on B2B and SaaS. You’ll be a member of the Paid Acquisition team and partner closely with our marketing analytics, product marketing, and creative teams to plan, buy, and optimize targeted media campaigns, delivering on direct response goals. You’ll scale our programs with multi-million dollar budgets amongst an ambitious and growing team, owning both the strategy and execution. You’ll help us devise cross-channel campaigns and help drive advancement in our analytic capabilities. If you have experience with revenue driven campaign management and want to dramatically scale a disruptive company, we would love to hear from you! 

Here’s what you’ll do day-to-day:

  • Bring your successful experience growing businesses through advertising and innovative thinking together to create break-out successes
  • Scale and optimize best-in-class paid search campaigns to drive high-value customer acquisition across brand and non-brand keywords
  • Devise, deploy, and optimize other paid media programs, such as YouTube and Google alpha/beta products, to drive consideration and conversion
  • Drive reporting and analysis on campaign effectiveness to provide actionable insights and make informed decisions for continuous optimizations across operations, targeting, creative, and landing pages
  • Drive experimentation roadmap across bidding strategies, keywords, search ad copy, creative, and landing page optimization
  • Execute and analyze various media campaign studies to measure incremental impact, causal impact, and A/B testing
  • Develop forecasts and budgets for paid search and other media channels, driving and executing spend optimization decisions rapidly
  • Collaborate with other growth teams to formulate hypotheses, automate processes, and execute on experiments in the marketing funnel that will drive exponential revenue for Gusto.

Here’s what we're looking for:

  • 7+ years of hands-on-keyboard experience managing $10m+ budgets in paid search (e.g. Google ads & Bing ads platforms), including non-search campaigns (e.g. YouTube, Demand Gen, Performance Max, and MSAN), ideally with a focus on B2B SaaS.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and present to leadership.
  • Strong working knowledge of Excel, including advanced functions.
  • Proven track record of building and executing experimentation plans, including creative testing.
  • Strong analytical skills and experience using data to drive decision-making.
  • Proven track record of accelerating revenue growth via standing up new marketing strategies across multiple markets and channels.
  • The ability to think strategically and develop comprehensive, data-driven marketing plans.
  • Thrive in a fast-paced environment and have a demonstrated capacity to balance speed and quality.
  • Strong knowledge of the media industry and landscape.
  • Passionate about Gusto’s mission and the impact we can have on the world.
  • Experience with tag management platforms (Google Tag Manager, Tealium) to implement client-side pixel tracking, server-sider connectors, and audience segmentation.

Extra credit:

  • Fluency with modern business intelligence tools (Amplitude, Tableau, etc.)
  • Experience with understanding campaign impact through various measurement and attribution methodologies (first-touch attribution, multi-touch attribution, media mix modeling, incrementality measurement or similar).
  • Strong working knowledge of digital campaign management platforms (e.g. DV 360, The Trade Desk, or other DSPs).

Our cash compensation amount for this role is targeted at $140,000 - $180,000 in San Francisco and New York, and $130,000 - $170,000 in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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7d

Principal Product Manager, Growth Leads

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Principal Product Manager, Growth Leads

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

We are looking for a dynamic and strategic Principal Product Manager to join our Growth team. In this role, you'll be at the helm of defining our strategic roadmap, aligning long-term visions with actionable plans. Your decisions will shape the direction of our growth trajectory, positioning us for success in the ever-evolving market landscape.

About the Team:

You’ll be working with an established team and seasoned Growth leaders across Marketing, Design, and Engineering teams to maximize visitors to Gusto and convert those visitors into sign ups across multiple acquisition channels. You will drive the strategy and execution of initiatives that grow our user base and enhance our market presence.

Here’s what you’ll do day-to-day:

  • Develop a deep understanding of the customer’s lifecycle and develop and implement a comprehensive acquisition strategy to drive traffic and sign-ups across various channels, including SEO, SEM, social media, email marketing, and partnerships.
  • Partner with Engineering, Design, Data Science (EPDD) and Marketing to solve complex cross-functional opportunities related to growing product adoption.
    • Set goals and strategy for your domain then translate it into a roadmap, milestones, and requirements. Collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders.
    • Analyze data and user feedback to identify trends, insights, and opportunities for growth.
    • Conduct A/B testing and other experiments to continuously improve acquisition efforts.
    • Monitor and report on key performance metrics, making data-driven decisions to optimize performance.
  • Own Gusto.com and underlying technology platforms required for continuous updates and experimentation.
  • Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact. 
  • Stay current with industry trends, competitive landscape, and best practices in acquisition and growth marketing.

Here’s what we're looking for:

  • 8+ years of product management experience driving product adoption and business growth.
  • Strategic Leadership: Define clear roadmap, align long-term strategies, thinking broadly beyond signups, consider top-of-funnel strategies and downstream impact.
  • Cross-functional Collaboration: Lead across departments, including EPD, Revenue, Marketing and Sales while valuing team input, cultivate an environment where opinions matter.
  • Data and Hypothesis-Driven: You know how to expertly leverage qualitative and quantitative data to develop and execute experiments and A/B tests that are optimized for learning. You can measure the business impact of your work and tie it back to company goals.
  • Systems and Infrastructure Thinking: You enjoy complex challenges and navigate them deftly. You have a wealth of frameworks and mental models that you rely on to unpack problems and arrive at elegant solutions.
  • Objective Learning: You get more excited when you’re wrong than when you’re right. You optimize for learning, and love peeling back the layers. Your favorite questions are “why” and “why not”.
  • Passion: You love the problems Gusto’s solving for business owners and their employees, and you’re excited to continuously solve them better and better.
  • Marketing: Deep familiarity of demand generation marketing practices. Experience leading demand generation in a marketing role is a plus but not a requirement.

Our cash compensation amount for this role is targeted at $181,000 to $223,000 in Denver & most major metro locations, and $212,000 to $262,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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7d

App Lead, HR Apps

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote App Lead, HR Apps

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

Gusto seeks an experienced Product leader to oversee our HR Product suite and team within the People Platform. As a key member of Gusto's Product leadership team, you will assume end-to-end responsibility for all HR-related products and services. This is a critical area for Gusto, our current customers, and our future vision. 300,000+ customers rely on our HR suite today to attract, hire, develop, and retain successful teams, and we are just getting started. You will directly lead the product team and indirectly oversee various cross-functional departments, collaborating to deliver a seamless experience. Your role will encompass building a dynamic team, a thriving business, and a suite of tools that will be adored by our customers and ultimately help them succeed. 

If you are a customer-centric builder who thrives on making a substantial impact within a high-growth organization, we would be thrilled to hear from you!

About the Team:

Our HR Product team enables small and medium-sized businesses (SMBs) to attract, hire, develop, and retain successful teams. We aim to create user-friendly team management products that seamlessly integrate with Gusto's larger People Platform, with a mix of digital and human supported solutions. We help customers at numerous stages, from new employers who might be hiring their first team members and lack expertise and confidence all the way to growing enterprises. By using Gusto’s HR Product suite, customers can avoid the need for complex and costly HRIS systems, avoid hiring expensive HR staff and ultimately realize peace of mind to confidently lead their teams within the platform they already use for Payroll and Benefits.

Our numerous products and services, some of which are not yet public, are designed to work together within the HR product team include:  

  • Applicant Tracking Systems
  • Learning Management
  • Performance Management
  • Hiring Tools (Background Checks, Employee Handbook creation, Offer letters, etc.)
  • Access to human support when needed

Here’s what you’ll do day-to-day:

  • Take ownership of the business and our HR product suite from end to end.
  • Create a long-term vision and strategy that defines the big HR problems we can solve well with durable competitive advantage.
  • Lead and develop a cross-functional team of Engineers, Product Managers, Designers, and Data Scientists (EPDD). Additionally, you will work closely with a team of HR specialists who work directly with customers.
  • Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches.

Here’s what we're looking for:

  • Possess 10+ years of hands-on product development leadership or General Manager (GM) experience within an R&D team in a modern technology business.
  • Direct prior product leadership over solutions focused on human capital management (HCM). 
  • A proven track record of driving impact with both 0 to 1 and at-scale products within a multi-product company.
  • Successfully built and led operationally intensive products with a meaningful offline/operational component to deliver the value proposition.
  • Builder at heart with strong product sense and POV on how to lead highly effective product development teams. Not afraid to get deep into the details and hands-on coach and lead our EPDD teams. 
  • Display strong strategic thinking skills, capable of evaluating multiple paths, making effective tradeoffs, and articulating a clear and compelling forward plan.
  • The ability to tell a compelling story that drives alignment and inspires action.
  • Strong collaboration skills; ability to quickly build trust.
  • A passion for helping small businesses.

Our cash compensation amount for this role is targeted at $214,000 to $246,000 in Denver & most major metro locations, and $251,000 to $289,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

 


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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12d

Senior Software Engineer, Product

GustoMexico City, MEX - Remote; Aguascalientes, MEX - Remote; Jalisco, MEX - Remote; Sonora, MEX - Remote; Morelos, MEX - Remote
DesignapirubypostgresqlAWSbackendfrontend

Gusto is hiring a Remote Senior Software Engineer, Product

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

We’re hiring engineers to join these teams and work on customer-facing products, developing features and iterating across our platform to help define the customer financial journey at Gusto.  Our main goal in the teams is to strengthen our customers' financial wellness and to deliver a consistently great experience across all of our products.

We’re looking for talented and motivated engineers to lead and grow projects from end-to-end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!

Here’s what you’ll do day-to-day:

  • Build products that mitigate financial risk, prevent fraud and globalize faster payments transactions in a safe and secure way.
  • Own what you build end to end as you architect, implement, review, test, and iterate Gusto’s Fintech product suite.
  • Design highly scalable systems that drive the business growth to safely move billions of dollars.
  • Build the platform to enable fraud signal collection and anomaly detection for fraudulent activities on Gusto.
  • Drive the processor agnostic 3rd party API integration to provide new payment features and enrich payments methods, including but not limited to ACH, credit card, vendor payments, real time payments with redundancy backup.
  • Partner with product, data, finance, compliance and operations to audit financial reconciliation and debt recovery to provide the complete financial bookkeeping.

Here’s what we're looking for:

  • Required 7+ years of professional software development experience
  • Passionate about scaling the Fintech system that processes billions of dollars.
  • Independent, dedicated, and able to deliver production ready code with high autonomy and minimal guidance.
  • Enjoy working on SaaS technologies such as Ruby on Rails, Sidekiq, PostgreSQL, CI/CD and AWS etc on the cloud.
  • Well-structured, easily maintainable, well-documented code that balances beauty and pragmatism.
  • Experience developing best practices to build out and maintain scalable systems, service oriented applications, and more.
  • Payments and/or risk experience are a plus, but not required.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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12d

Software Engineering Lead

GustoIstanbul, Turkiye - Remote

Gusto is hiring a Remote Software Engineering Lead

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

As a Software Engineering Lead on the International Products Team, your role will involve collaborating with your team to develop software solutions that facilitate accurate and timely payments for international contractors and employees. Your primary focus will be on streamlining payment processes and enhancing the overall efficiency of our international payroll services. You’ll write backend (Ruby) and frontend (TypeScript) code while growing technically and being supported by your peers. Lastly, you’ll directly empower a few team members, conducting 1:1s and ensuring their growth is on track. At the end of the day, you’ll close your laptop knowing your work is making a difference for millions of employees, and hundreds of thousands of business owners.

Here’s what you’ll do day-to-day:

  • Participate in daily “team times” during which we plan, pair program, and laugh together.
  • Conduct 1:1s with your team members, and support their continued growth and learning.
  • Write backend (Ruby) and frontend (TypeScript) code.
  • Collaborate with your peers and People Empowerer to make difficult technical tradeoffs.
  • Build software that touches the lives of millions of people and moves billions of dollars.
  • Grow technically, and as a teammate, while both learning and teaching.

Here’s what we're looking for:

  • At least 6 years of professional software engineering experience, including at least a year of team lead responsibilities.
  • A desire to learn and grow on the job.
  • Building with quality and rigor in mind, and a constant focus on the impact our code has on our customers’ financial well-being.
  • Must be physically located and eligible to work in Turkiye.
  • Strong written and verbal communication skills.
  • Comfort navigating a domain that is frequently ambiguous, and asking for help and clarification when needed.
  • Willingness to timeshift for some overlap with US-based teammates.
  • Existing familiarity with Ruby and TypeScript is a plus!

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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14d

Salesforce Technical Architect

GustoDenver, CO;San Francisco, CA;New York, NY;United States - Remote

Gusto is hiring a Remote Salesforce Technical Architect

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

Gusto is seeking a seasoned Salesforce Technical Architect to join our BizTech Salesforce Team. This senior-level role is pivotal in optimizing our Salesforce implementation, ensuring scalability, and leading the team in building robust solutions.

Key Responsibilities

  • Architectural Leadership: Lead the design, development, and deployment of scalable Salesforce solutions. Provide technical guidance and architectural oversight for the Salesforce platform.
  • DevOps Optimization: Streamline the DevOps process, enhancing continuous integration and delivery pipelines.
  • Code Optimization: Review and optimize existing code for performance, maintainability, and scalability. Implement best practices for coding standards and development processes.
  • Solution Scalability: Ensure all solutions are built with scalability and future growth in mind.
  • Code Reviews: Conduct comprehensive code reviews to maintain high code quality and ensure adherence to best practices.
  • Technical Documentation: Develop and maintain detailed technical documentation for all solutions.
  • Stakeholder Collaboration: Work closely with business stakeholders to understand requirements and translate them into technical solutions.
  • Mentorship: Mentor and guide junior developers, fostering a culture of continuous learning and improvement.
  • Security: Implement robust security practices to safeguard data and ensure compliance with industry standards.
  • Integration: Manage and optimize integrations with other business systems and third-party applications.

Qualifications

  • Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

  • Experience:
    • Minimum of 8+ years of hands-on Salesforce experience.
    • 4+ years of experience as a Salesforce Architect.
    • Extensive experience with Salesforce development using Apex, Visualforce, Lightning Components (LWC), and SOQL.
    • Proven experience with Salesforce DevOps practices, including CI/CD.
    • Strong understanding of when to use code vs. declarative (flows) solutions.

  • Technical Skills:
    • Apex, Visualforce, Lightning (LWC)
    • Salesforce integration tools (MuleSoft, Workato, Heroku)
    • Data modeling and management
    • Salesforce security and governance (profiles, permission sets, sharing rules)
    • DevOps and Release Management
    • Advanced knowledge of Salesforce API and integration patterns

  • Preferred Certifications:
    • Salesforce Certified Technical Architect (CTA).
    • Salesforce Certified Application Architect or System Architect (Preferred).
    • Salesforce Platform Developer II certification.

  • Soft Skills:
    • Excellent problem-solving and analytical skills.
    • Strong leadership and team collaboration skills.
    • Outstanding communication and interpersonal skills.

Preferred Qualifications

  • Experience in the HR and payroll domain.
  • Familiarity with agile development methodologies.
  • Knowledge of modern web technologies such as HTML, CSS, JavaScript, and Web Components.
  • Certified Scrum Master or Certified Product Owner.

Benefits

  • Competitive salary and equity packages
  • Comprehensive health, dental, and vision insurance
  • Flexible vacation policy
  • Professional development opportunities
  • Inclusive and collaborative work environment

Our cash compensation amount for this role is targeted at $164,000-$204,000 in Denver & most remote locations, and $199,000-$247,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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19d

Principal Product Manager, Start

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Principal Product Manager, Start

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

As the Principal Product Manager (PM) for Gusto Start, you will spearhead the creation of a product & business aimed at an entirely new customer base. If successful, this product could become a critical new path for growing new employer market share, Gusto’s #1 business priority. You will be responsible for defining and executing the entire product strategy, and partner closely with the GM to grow the business and optimize its unit economics. This is a very unique opportunity for those that enjoy building 0 to 1 products while driving impact at scale.

About the Team:

You will be the founding PM of this “mini startup” within Gusto. You’ll be working with an incredibly talented group of people that have a mix of deep customer empathy, domain expertise, and a strong desire to innovate. Our mission is to grow and add value to a new customer base, and continually test and refine tools designed to help these customers hire their first employee. If you enjoy uncovering & solving big problems, driving lean experimentation, building 0 to 1 product experiences, and making a big impact on the lives of small business owners, we’d love to hear from you.

Here’s what you’ll do day-to-day:

  • Lead product discovery to uncover/deeply understand customer problems and test risky assumptions
  • Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage
  • Run lean experiments and A/B tests to quickly prove out hypotheses and test new concepts, always looking for ways to get stronger signal on new ideas
  • Partner closely with Engineering, Design, and Data Science on all stages of the product development process
  • Collaborate closely with Revenue teams to bring a new product to market successfully
  • Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs
  • Partner with the GM to grow the business and optimize its unit economics

Here’s what we're looking for:

  • 8+ years of hands-on Product Management experience
  • Proven track record of building 0 to 1 products 
    • Bonus: building 0 to 1 products in highly regulated categories
  • Strong product discovery skills with the ability to navigate a high degree of ambiguity
  • The intangibles: natural curiosity, grit, customer obsession, and attention to detail
  • The ability to tell a compelling story that drives alignment and inspires action
  • Strong collaboration skills; ability to build trust quickly
  • A passion for helping small businesses

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $181,000/yr to $223,000/yr in Denver & most remote locations, and $212,000/yr to $262,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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23d

Principal Product Manager, International Products

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Principal Product Manager, International Products

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

We are looking for a Principal Product Manager to join our International Product team. In this role, you’ll have meaningful ownership and impact on Gusto’s International product and business. The workplace has changed, and remote/international workers are now part of how small & medium businesses (SMBs) succeed. Gusto International is on a mission to enable SMBs to hire, pay, and take care of their entire team in one system, regardless of their location in the world.

About the Team:

Our team is responsible for the full stack of Gusto’s International product. This includes the front-end app experiences, and platform systems around hiring, paying and money movement, managing employee data, offboarding, and more. As a Principal Product Manager, you will be provided an opportunity to play a meaningful role in fulfilling Gusto’s mission and growing this business.

Here’s what you’ll do day-to-day:

  • Lead product discovery to identify and deeply understand customer problems and then translate into jobs-to-be-done 
  • Build long-term vision for how Gusto invests in International Contractors & Employees for the long-term and business cases for expanding our International offerings and new teams 
  • Set goals and actionable strategy for your domain then translate it into a roadmap, milestones, and requirements collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders, Engineering, Product, Design, and Data Science 
  • Assess existing and new payment solutions for Gusto to pay international contractors  
  • Oversee 0 to 1 product development for new International contractor products, run early pilots and define and implement the post-pilot software and service strategy to enable efficient and effective scaling
  • Identify and leverage the latest technology innovations (e.g. generative AI) to address customer needs and elevate their experience
  • Be an end to end owner of products and businesses responsible for adoption, customer experience, and cost to serve

Here’s what we're looking for:

  • 8+ years of hands-on Product Management experience
    • Experience working in fintech and payments is a plus
  • Proven track record of leading initiatives and building 0 to 1 products 
  • Strong product discovery and analytical skills
  • Exceptional cross functional collaborator and leader. You’re a great listener, and naturally bring the team and stakeholders along, yet you don’t hesitate to make hard decisions when needed. You push the pace, and people feel like they do their best work with you
  • Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
  • Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
  • A proven track record of building products that customers love

Our cash compensation amount for this role is targeted at $144,000 to $178,000 in Denver & most major metro locations, and $186,000 to $230,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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23d

Senior Product Design Manager, Payroll Services

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
DesignUXc++

Gusto is hiring a Remote Senior Product Design Manager, Payroll Services

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the team

Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the opportunity

Payroll is the beating heart of Gusto’s business. The Payroll Services team is responsible for the customer experiences and internal services that process payrolls, calculate taxes and deductions, pay and file with tax agencies, and maintain compliance on behalf of our customers.

As the Senior Product Design Manager on Payroll Services, you’ll empower a team of designers to wrangle technical and regulatory complexity into guided experiences for new and experienced employers. You'll collaborate with internal teams to enhance their processes through a service design approach and improve the internal tools they use to help customers set up and maintain their tax accounts. As a member of this product area’s cross-functional leadership team, you’ll be a key partner in leading the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones.

Here’s what you’ll do day-to-day

  • Empower a small team of product designers, creating the conditions for them to do work they’re proud of and that serves the needs of our customers and internal teams. 
  • Work with the other members of your leadership team to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision.
  • Co-lead the definition of product strategy, roadmap, team OKRs, and project direction.
  • Work with cross-functional partners in UX Research, Data Science, Legal, Compliance, Payroll Ops, and Customer Support to understand customer problems and identify key opportunities for the customer and our business. 
  • Build our collective understanding of our customers’ payroll and tax compliance needs through research and data.
  • Design and ship both net-new and iterative projects that deliver consistent value to our customers.
  • Contribute to Gusto’s product design leadership community by sharing your skills and experience.
  • Champion our design system and platform standards, and help evolve them through your team’s work.

Here’s what we're looking for:

  • 8+ years' Product Design experience, ideally with two of those in management.
  • Breadth of impact: This role will be one of Gusto’s most senior design leaders. You should have demonstrated experience leading design direction across multiple teams, and influencing design/product across multiple product areas.
  • Comfortable with complexity: You’ve led the design of approachable, guided customer experiences in complex domains. Ideally you’ve led a platform/services or enablement team.
  • Product acumen: This role will contribute directly to business and product strategy. You should be comfortable working with executive stakeholders, and be able to demonstrate how you’ve shaped business decisions.
  • Technical acumen: This role will require a deep understanding of our technical systems and how those translate into customer and business outcomes. You’ll work directly with your engineering partners to improve the systems that power our customer experiences. You should be able to demonstrate how you’ve built your own technical understanding, and influenced system decisions that affect customer experience.
  • Builder mindset: This role will lead a team to ship customer-facing products and services, not just plans and documents. You should be able to demonstrate how you’ve stayed involved with customer-facing work as a leader, and how you’ve supported your direct reports through complex projects.
  • High quality bar: This role will be a tireless advocate for our customers’ experience with Gusto. You should be able to demonstrate how you’ve maintained design quality and accessibility across screen sizes, while shipping iteratively to deliver customer value early and often.

Our cash compensation range for this role is $174,000/yr to $235,000/yr in Denver & most remote locations, and $204,000/yr to $254,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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28d

Staff Android Mobile Engineer, Mobile Core

GustoDenver, CO; San Francisco, CA; New York, NY; Atlanta, GA; Chicago, IL; Los Angeles, CA; Miami, FL; Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Staff Android Mobile Engineer, Mobile Core

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

We’re looking for talented and motivated Mobile Android engineers with 8+ years of experience. As a mobile engineer, you’ll be responsible for developing features and functionality, owning and scaling shared services, staying up to date with all things Android while advocating for the best practices, tooling, etc, and working closely with other partner teams such as Payroll, Benefits, HR, identity, security, system design, and infrastructure. If you’re interested in building elegant scalable solutions and a strong mobile team, join us!

About the Team:

Gusto is at a meaningful inflection point in our scale. We are launching a native mobile app experience for one of our most important users, the small business owner, and scaling a platform that other teams will use to solve small business problems.  

Here’s what you’ll do day-to-day:

  • Architect, build, test, and refine Gusto’s native Android app and supporting mobile web-views
  • Build, iterate, and refine product feature offerings that allow employers to perform core business functions such as running payroll, managing expenses, and more.
  • Collaborate with our product management, design, and other partner teams to understand technical and customer pain points, come up with solutions, and then prototype, iterate, and launch
  • Work cross functionally with various product apps, identity, security, design systems and infrastructure to bring world-class experiences to our customers hands
  • Build and scale core services such as push-notification system, localization, etc
  • Improve and maintain Android and Mobile infrastructure such as build-pipelines, testing automation, release process, etc.
  • Build a product that our customers genuinely love. Don't just take our word for it - check out what some customers have to say.

Here’s what we're looking for:

  • At least 5 years of Kotlin-Android software engineering experience and at least 8 years of Mobile software engineering experience
  • Strong communication and cross-functional partnership skills
  • Self-driven mindset, and the ability to work on green field projects
  • Working knowledge of MVVM
  • Experience with Android testing frameworks and best practices
  • Experience in constructing platform and common components to enhance scalability, consistency, and maintainability throughout the product development lifecycle
  • Strong critical thinking skills, and a keen attention to detail
  • Willingness to learn, and mentor others

Our cash compensation amount for this role is targeted at $225,000-$245,000 for San Francisco, Seattle & New York and $185,000-$205,000 for Denver. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Senior Product Manager, Embedded Payroll

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
agileDesignapi

Gusto is hiring a Remote Senior Product Manager, Embedded Payroll

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

We are seeking a Senior Product Manager to work with our Embedded Core API team. In this role, you will work to build and improve the Embedded API to enable Embedded partners to quickly build high quality experiences. You will collaborate closely with cross-functional teams, including engineering, design, and business development, to deliver high-quality APIs and components that enable our partners to build their own Gusto-powered applications.

About the Team:

Gusto Embedded Payroll is our newest business unit, driving the next arc of innovation and growth for Gusto. Our mission is to enable any third party SMB platform to build, sell, and serve payroll, however, they wish. Our API offering allows other companies to offer payroll services to their customers inside their app or service. By creating a more seamless payroll experience for SMBs, we will bring Gusto’s platform to hundreds of thousands more businesses than those we serve directly. Learn more about our partnerships with Chase and Freshbooks, and what we have learned since we started.

This is an opportunity to join a team from the ground up and take our business growth to the next level by unlocking product differentiators beyond payroll into HR, benefits, and other people platform features.

Here’s what you’ll do day-to-day:

  • Drive product development of critical projects from concept to launch, ensuring timely delivery of high-quality products that improve the products of our Embedded partners.
  • Work with developer teams at our partners to develop a deep understanding of their needs and how to enable them to bring payroll to their customers as quickly as possible
  • Partner with Engineering, Design, Data Science, CX, Solution Architects, and other counterparts across Gusto to solve complex cross functional problems
  • Identify emerging technologies and industry trends, especially related to developer products (APIs, SDKs, etc.) to push our product experience to the next level

Here’s what we're looking for:

  • 5+ years experience in product management with experience building API-first technical products for developers
  • Excellent communication and stakeholder management skills.
  • Proven track record of successfully delivering complex technical products, from concept to launch, in a fast-paced, agile environment.
  • Expertise and passion for working cross-functionally and influencing platform teams within larger orgs
  • Analytical mindset and proficiency in data-driven decision-making, with experience using metrics and analytics tools to drive product insights and improvements.
  • Experience in Fintech or HR is a plus

Our cash compensation amount for this role is targeted at $126,000 to $156,000 in Denver & most major metro locations, and $163,000 to $201,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Head of Product Design, New Revenue Streams

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
SalesDesignUXc++

Gusto is hiring a Remote Head of Product Design, New Revenue Streams

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the team

Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the opportunity

As the Head of Design for New Revenue Streams, you’ll oversee four emerging business teams across Gusto: Members, Tax Credits, Gusto Embedded, and Gusto Money. This is an exciting opportunity to drive the vision, strategy, and execution for these high-potential strategic investments, and be a part of the core senior leadership group for product design. You’ll empower a team of 8-10 designers, including managers, and collaborate closely with senior leadership counterparts across teams such as Data, Engineering, Product Management, Sales, and Customer Support. You’ll be responsible for driving long-term strategy and vision, and ensuring high quality experiences for our customers. 

Here’s what you’ll do day-to-day:

  • Work with cross-functional partners in Product Management, Engineering, and Data Science to drive strategy and sequencing based on a deep understanding of customer problems and key opportunities for the customer and our business. 
  • Empower designers and design managers across four teams, creating the conditions to deliver quality output and services the needs of our customers.
  • Drive the multi-year vision and develop frameworks and principles that can be used to help align our teams on the right experiences.
  • Be the catalyst to drive visibility and alignment for your teams’ work to the broader Gusto, EPD and design leadership.
  • Drive improvements to the ways of working across our overall product design team and EPD teams.
  • Collaborate with other key teams, leaders, and stakeholders at Gusto such as Legal, Compliance, Risk Operations, Customer Support, and other various product owners. 
  • Ensure that proposed solutions are customer-informed through research, data, and insights from our Customer Support team.
  • Ensure the balance of an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to long-term vision and meet a high bar for the customer experience.
  • Hold high standards for the customer experience, including partnering with engineering leaders to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
  • Ensure cohesive experiences. through the use of Workbench, our Design System, and other platform capabilities.
  • Collaborate with design leaders on other teams to develop and drive cohesive solutions for shared problems across Gusto.

Here’s what we're looking for:

  • 10+ years’ Product Design experience, with at least 6 of those years being in a management role, and at least 2-3 years in a senior management capacity. 
  • Experience in complex SaaS domains like payroll, finance or banking.
  • Management experience should include overseeing a team of 6+ designers and experience managing managers.
  • Previous scope responsibilities should include overseeing several, distinct areas of the business each with its own roadmap and stakeholders. 
  • Experience leading 0-to-1 or emerging business teams.
  • A track record of strong performance management; up-leveling direct reports through leadership frameworks and raising the bar for design quality across the organization. 
  • Evidence of driving transformative change to the product strategy and customer experience; showing up as a “business-minded design leader” who leads their teams to deliver substantial impact through a stellar customer experience.
  • Ability to thrive in ambiguity and leverage ambiguous situations as opportunities to drive clarity and change. 
  • Excellent communication and storytelling skills with a track record of utilizing these skills to drive alignment and influence product direction. 
  • Ability to inform and deliver against multiple time horizons, from multi-year strategic vision to current roadmap priorities. 
  • A proven track record of leading great UX design for complex workflows and end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
  • A master at personal time management and knowing how and when to operate at various altitudes. 
  • Strong craft — you know good UX and product design, content strategy, UXR and systems design. You can break down complex experiences and design with consideration for all touch points through a Platform-first approach. 
  • Shows up with strong opinions loosely held, and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work. 
  • You’ve built great relationships with cross functional collaborators and know how to model this for your team.
  • Strong understanding of the common patterns, foundations, and the ability to discern when to innovate versus adopt existing patterns. 
  • Passion for Gusto’s mission and the impact we can have on the world.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $207,000/yr to $259,000/yr in Denver & most remote locations, and $243,000/yr to $279,000/yr in San Francisco,Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

 


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Product Lead, Help Platform

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Product Lead, Help Platform

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

We are looking for a user-focused Product Lead on the Help Platform Team to build the next generation of tooling used by everyone at Gusto and our Embedded Partners like JPMorgan Chase to create a seamless experience between product and service.

Here’s what you’ll do day-to-day:

  • Develop a deep understanding of the different users and customers and how their varying needs translate into product requirements.
  • Partner with engineering, design, and data science and across cross-functional teams such as Customer Experience and Ops to create solutions that ultimately delight customers.
  • Identify emerging technologies and industry trends (such as AI), build business cases, and define product vision and strategy.
  • Use data and experiments to make decisions that improve the customer experience and business metrics .
  • Create intuitive internal tooling that is tightly coupled with the product to enable Support and Ops to quickly and accurately help users

Here’s what we're looking for:

  • 7+ years of product management experience with 2+ years of managing a team
  • Software development or operational experience is a plus.
  • Track record of delivering enterprise and/or platform solutions in regulated environments like HR, finance, or healthcare
  • Deep understanding of product experiences that enable process improvement and better workflows and operations.
  • Ability to set a strategy and translate it to a roadmap and metrics with end-to-end execution
  • Creating and growing diverse and passionate product teams
  • Zest for learning and first principles thinking

Our cash compensation range for this role is $186,000 to $222,000 in Denver & most remote locations, and $219,000 to $261,000 in San Francisco & New York. Plus equity. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Principal Technical Product Manager, Data

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Principal Technical Product Manager, Data

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the team:

The mission of our Data Team is to create a trusted data ecosystem that fuels innovation. We have projects underway and on our roadmap that touch upon each part of this mission: improving trust in our data through proactive data governance and a significant overhaul of our data warehouse; improving our data ecosystem through enhancing and potentially migrating to more effective data tools; and fueling innovation by building net-new data capabilities that unlock performance and customer experiences such as near real-time data procssing. We are seeking a Principal Product Manager to own the creation of data products that serve our business and our customers and transform the ability of our team to deliver information and insights across the company.

Our Data Team comprises ~60+ data practitioners with skills in data platform engineering, analytics engineering, data analysis and reporting, decision science, machine learning, ML Ops, and GenAI. This Technical Product Manager role would add a critical skill set in data product development, enabling our team to build more proactive data solutions to drive our business and create great customer experiences. 

About the Role:

We are seeking a versatile and inquisitive Technical Product Manager with experience in near real-time platform development, data governance, data warehouse design, or data platform migration to bring a data product development mindset to some of our more transformative data initiatives. The specific focus area for this individual will be tailored to the skillset of the person chosen to fill this role. 

The ideal candidate will have strong product management skills and deep knowledge of data tooling, data engineering, and critical aspects of data product specifications. Additionally, they will have experience applying best practices in project management and technical considerations, ensuring successful project delivery while navigating complex data challenges.

Here’s what you’ll do day-to-day:

  • Own the development of a key data product or transformation of a data resource that fundamentally changes our capabilities as a Data Team, for example:
    • Transform our data warehouse into a consistent, efficient, documented, and trusted resource that is self-maintaining and can support self-serve and GenAI-powered tools with minimal custom knowledge
    • Make it possible to perform complex data processing on a platform outside of our main app with millisecond latency
    • Help design and create a customer intelligence platform that can be used by human and digital processes to communicate key information to our customers consistently on all surfaces.
  • Identify critical issues and risks in our data organization, establish a vision of our future state, communicate a strategy to achieve this vision, and collaborate with the Data Team and cross-functional partners to incorporate these into roadmaps.
  • Transform ambiguous problems by working with key stakeholders and leadership to create programs with clear objectives, scope, and timelines.
  • Translate program objectives and scope into detailed project plans with defined workstreams, milestones, desired outcomes, and success metrics.
  • Collaborate effectively with other groups, including data analytics, data science, engineering, and product.
  • Create processes for collecting user feedback and prioritizing requests across multiple teams and stakeholders at Gusto.
  • Manage product deliverables on key initiatives and provide transparency to stakeholders.
  • Understand stakeholder needs, including internal teams, external customers, and partners, to align with business objectives and define program goals, desired outcomes, and success metrics.

Here’s what we're looking for:

  • 7+ years of product management with 4+ years related to data governance, data products, data warehouses, data ecosystems, and/or data infrastructure
  • Strong collaboration skills and ability to communicate effectively with highly technical engineers, data practitioners, and non-technical stakeholders.
  • Ability to engage at high-level vision and strategy, but also down to user stories that deliver value incrementally
  • Deep knowledge and prior experience in at least one of our key project areas:
    • Data Governanceconcepts include different approaches to data warehouse organization, naming conventions, automated data documentation, and differences between data warehouses and related system vendors (e.g., Redshift, Snowflake, Data Bricks, BigQuery, etc.).
    • Real-time or near real-time data platform development includes the pros and cons of potential tech stack choices, connecting use cases to specifications, and pragmatic tradeoffs of scale, speed to build, latency, concurrency, durability, cost, and functionality.  
  • Familiarity with Data Management concepts such as Data Ownership and Stewardship, Data Lifecycle, and practical application to business problems
  • You use data to inform your decisions and are comfortable with performing quick analyses and building out longer-term initiatives through dashboards.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings, please view our Total Rewards Approach page.

Our cash compensation range for this role is $181,000/yr to $223,000yr in Denver & most remote locations and $212,000/yr to $262,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Strategic Enterprise Account Executive

GustoDenver, CO;San Francisco, CA;New York, NY;United States - Remote

Gusto is hiring a Remote Strategic Enterprise Account Executive

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role

As a Strategic Enterprise Account Executive for Gusto Embedded Payroll, your work will be foundational to Gusto’s transition from an application company to a platform provider. Your work will connect people, both Gusties with our partners and partner executives with each other, in ways that ensure partners can successfully understand, build, and own a payroll product. You will help drive innovation within Gusto and across a $10b+ industry that has seen very little change for years.

Your primary responsibility will be to engage with executive teams within leading technology companies to pitch Gusto’s embedded payroll offering. The ideal candidate will have experience in enterprise sales, a passion for consulting leadership teams in making complex product/business decisions. Gusto Embedded Payroll is the newest major offering from Gusto and we operate like a startup—candidates who prefer a rapid pace of change and a nascent, fast moving market landscape will feel at home.

Here’s what you’ll do day-to-day:

  • Manage and nurture a category of accounts from prospect to close
  • Evaluate and assess the strategic and economic impact of potential opportunities with prospective partners
  • Lead all aspects of deal execution from: identifying and developing accounts, meeting with partners, business case development, to deal structuring, negotiating contracts, and closing
  • Communicate and report to leadership the forecast of future deals, business impact, communicate strategy and resolve prospect questions and issues during the deal process
  • Educate partners on the Gusto value proposition for their clients through presentations and demos
  • Collaborate with internal teams to assist in explaining the vision of embedded payroll to prospects 
  • Travel 20-30% to meet with prospective partners

Here’s what we’re looking for:

  • 5+ years of experience in enterprise sales and/or partnerships in a high growth environment
  • Proven track record of hitting and exceeding targets
  • Analytical ability to drive strong commercial outcomes for both Gusto and our partners
  • Expertise developing business cases, financial analysis and modeling, and familiarity of partnerships legal agreements
  • Strong internal and external communication abilities, and interpersonal skills
  • Comfort with a fast-paced environment and changing requirements
  • Experience with 4+ month long sales cycles, identifying decision makers and in-person selling

Our on-target earnings (OTE) compensation for this role is $154,000/yr to $230,000/yrinDenver & most remote locations, and $187,000/yr to $270,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Staff Product Designer, Pro - Efficient Workflows

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Miami, FL;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Staff Product Designer, Pro - Efficient Workflows

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

As a Staff Product Designer for the Gusto Pro team, you’ll be responsible for defining the experience direction of a new initiative forming in Gusto Pro. You’ll be involved in the entire product development process from research to creating a vision to iterating on experiences for launch. As an early member of this team, you’ll have a lot of opportunity to influence the strategic direction of the initiative. Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

About the Team:

Our Gusto Pro team is dedicated to serving our accountant customers who rely on Gusto to support their small business clients with payroll, taxes, hiring, and more. Our mission is to help accountants be incredible partners to their clients through the support and strategic guidance they provide. By creating a platform that empowers accountants, we enable the success and growth of their firms. 

Here’s what you’ll do day-to-day:

  • Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value
  • Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
  • Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area
  • Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive
  • Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System, and other platform capabilities
  • Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
  • Provide and seek feedback from other designers to always push the bar for quality
  • Collaborate with designers on other teams to develop cohesive solutions for shared problems
  • You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration 

Here’s what we're looking for:

  • 8+ years' Product Design experience
  • A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers
  • Experience designing end-to-end customer journeys from software to service
  • Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards
  • Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work
  • Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints 
  • Ability to embrace ambiguous situations as opportunities to create
  • Passion for Gusto’s mission and the impact we can have on the world

Our cash compensation range for this role is $174,000/yr to $235,000/yr in Denver & most remote locations, and $204,000/yr to $254,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Head of Product, CX Platform

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Head of Product, CX Platform

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

Here’s what you’ll do day-to-day:

Gusto is looking for a senior product leader to drive and execute on the cross-functional strategy for our CX Platform team, a team of more than 60 people across Engineering, Product Management, Design, and Data Science. CX refers to Gusto’s Customer Experience team and supports our customers and operations teams. This role will be critical in how we design, build, and drive the internal adoption of our foundational experience platform at Gusto.

Gusto has a wide variety of offerings for small businesses: Payroll, Benefits, Time Tracking, Financial Products, and more. Each one of these could be a company all to itself due to how complex the domain is. Behind all of our offerings is our CX (Customer Experience) team, helping customers troubleshoot issues and find the most value. We call the platform & tools used by the CX team the CX Platform, and this platform is key to how Gusto scales to serve hundreds of thousands of customers with high satisfaction. As we work to scale even further and harden our AI leverage, we are looking for a senior leader to be responsible for this entire platform. The role would work closely with our executive team, CX team, and broader EPD team on:

  • Overall strategy for CX and the CX platform
  • Tracking and moving the right metrics, balancing customer satisfaction and efficiency
  • Executing multi-quarter and multi-year programs
  • How we bring new products to market that are enabled by our incredible CX team.

About the team:

You’ll be responsible for a cross-functional team looking to improve the lives of our Customer Support and Operations employees, as well as our customers. The team contains our approach to internally-facing AI, our entire internal tools platform, our customer support technology stack, and how we leverage Service Design.

Must Haves

  • Demonstrate a proven track record of driving impact with an at-scale product within a multi-product company—experience working in a matrixed engineering environment with multiple platform teams and the ability to GSD in those environments. 
  • Track record of taking a highly collaborative approach with a demonstrated ability to drive impact and influence across multiple EPDD (Engineering, Product, Design, and Data) organizations and non-EPD centralized teams such as Customer Experience (CX), Sales, and Operations.
  • Familiarity and comfort with leading platform teams and where the customer is both internal and external.
  • Proven leader of product management with > 5 direct reports.
  • Builder at heart with strong product sense and POV on how to lead highly effective product development teams. Not afraid to get deep into the details and hands-on coach and lead our EPDD teams. 
  • Display strategic solid thinking skills, capable of evaluating multiple paths, making effective tradeoffs, and articulating a clear and compelling forward plan.
  • Excel as a team leader who inspires others to follow with excellence in mentorship, people leadership, and recruiting capabilities.

Our cash compensation amount for this role is $214,000 -$246,000 in Denver & most major metro locations, and $251,000-$289,000 for San Francisco, Seattle, & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Head of Engineering, CX Platform

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Head of Engineering, CX Platform

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

Gusto is looking for a senior engineering leader to drive and execute the cross-functional strategy for our CX Platform team, a team of more than 60 people across Engineering, Product Management, Design, and Data Science. CX refers to Gusto’s Customer Experience team and supports our customers and operations teams. Our Head of Engineering, CX Platform will play a critical role in how we design, build, and drive internal adoption of our foundational experience platform at Gusto, including: 

Here’s what you’ll do day-to-day:

  • Driving the cross-functional strategy, execution, and impact for CX Platform teams in partnership with your counterparts in Product, Design, and Data leadership 
  • Working across the company to increase understanding and adoption of platform capabilities and patterns in a systematic, measurable way across Gusto
  • Building a culture of enthusiasm for our platform work that leads to greater productivity and higher quality and cohesion of the experiences we ship to customers
  • Empowering a team of senior engineers, operating in an architect capacity as well as  engineering people empowerers (managers that create alignment, clarity, and high morale, driving quick but informed decision making and helping them get unblocked)
  • As a key stakeholder, contributes to the broader Gusto communication of vision, strategy, expectations, and stakeholder alignment via monthly and quarterly reviews with executives
  • Holding a high standard for our User Experience by thinking across our stack (data models and architectural decisions to the way those influence and impact what we show in the UI) and are a voice for front-end excellence
  • Getting in the weeds with senior IC leaders across engineering, design, data, and product to discuss trade-offs, define the green path, and help advance great decisions

Here’s what we're looking for:

  • 10+ years working on high-growth digital experiences, with at least four years focused on platform features
  • Demonstrated experience scaling platform products end-to-end (architecture to UI) at a company with a modern tech stack
    • Ideal candidates will have seen a platform through growth, transition, or change and will have proven methodologies and tangible examples of how they’ve driven adoption
  • Technical leaders who can bridge technology and business and can speak to the impact they’ve had in specific, tangible, and non-jargon-y terms
  • Has likely held senior leadership titles focusing on platform products, though strong product-minded leaders in other crafts who fit the profile and are also welcome to apply
  • Excellent technical acumen with the ability to architect, design, and discuss tradeoffs in approach with senior engineers
  • Strong opinions and high standards around the user experience. Particularly adept at thinking about systems, cohesiveness, and how to approach governance. 
  • Has managed senior people in the past and knows how to align them, when to give space, and when and how to coach and motivate
  • Is undaunted by organizational complexity and relishes in change management and unsticking sticky situations
  • Energized by customer empathy and understanding while being able to speak to how customer impact is driving the business forward
  • Thinks of themselves as a cross-functional business leader first — is not tied to a particular craft swim lane
  • Able to move from high-altitude brainstorming and architecture down into problem-solving and unblocking teams in the weeds when it’s required
  • Executive presence and strong storytelling skills — can craft a simple vision for a complex system, inspire people to rally around it, and drive iterative but meaningful results

Our cash compensation amount for this role is $222,000 -$256,000 in Denver & most major metro locations, and $261,000-$299,000 for San Francisco, Seattle, & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

 


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Software Engineer

GustoIstanbul, Turkiye - Remote
DesignapirubyjavapostgresqlpythonAWSbackendfrontendPHP

Gusto is hiring a Remote Software Engineer

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

We’re hiring engineers to join these teams and work on customer-facing products, developing features and iterating across our platform to help define the customer financial journey at Gusto.  Our main goal in the teams is to strengthen our customers' financial wellness and to deliver a consistently great experience across all of our products.

We’re looking for talented and motivated engineers to lead and grow projects from end-to-end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features.At the end of the day, you’ll close your laptop knowing your work is making a difference for millions of employees, and hundreds of thousands of business owners.If you’re interested in building elegant software with far-reaching effects in our modern economy and working remotely, join us!

Here’s what you’ll do day-to-day:

  • Build products that mitigate financial risk, prevent fraud and globalize faster payments transactions in a safe and secure way.
  • Own what you build end to end as you architect, implement, review, test, and iterate Gusto’s Fintech product suite.
  • Design highly scalable systems that drive the business growth to safely move billions of dollars.
  • Build the platform to enable fraud signal collection and anomaly detection for fraudulent activities on Gusto.
  • Drive the processor agnostic 3rd party API integration to provide new payment features and enrich payments methods, including but not limited to ACH, credit card, vendor payments, real time payments with redundancy backup.
  • Partner with product, data, finance, compliance and operations to audit financial reconciliation and debt recovery to provide the complete financial bookkeeping.
  • Participate in daily “team times” during which we plan, pair program, and laugh together.

Here’s what we're looking for:

  • At least 3 years of professional Software Engineering experience in dynamic languages such as Ruby on Rails, Java, Python, and PHP as well as SaaS integrated technologies like Sidekiq, PostgreSQL, CI/CD and AWS etc on the cloud.
  • Independent, dedicated, and able to deliver production ready code with high autonomy and minimal guidance.
  • A desire to learn and grow on the job.
  • Building with quality and rigor in mind, and a constant focus on the impact our code has on our customers’ financial well-being.
  • Must be physically located and eligible to work in Turkiye
  • Strong English written and verbal communication skills.
  • Comfort navigating a domain that is frequently ambiguous, and asking for help and clarification when needed.
  • Willingness to timeshift for some overlap with US-based teammates.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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Gusto is hiring a Remote Software Engineer - Payroll Experience

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

We’re hiring engineers to join these teams and work on customer-facing products, developing features and iterating across our platform to help define the customer financial journey at Gusto.  Our main goal in the teams is to strengthen our customers' financial wellness and to deliver a consistently great experience across all of our products.

We’re looking for talented and motivated engineers to lead and grow projects from end-to-end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features. At the end of the day, you’ll close your laptop knowing your work is making a difference for millions of employees, and hundreds of thousands of business owners. If you’re interested in building elegant software with far-reaching effects in our modern economy and working remotely, join us!

Here’s what you’ll do day-to-day:

  • Architect, build, and test Gusto’s product suite the spans across Payroll, Benefits, HR, Time, Tax Credits, and much more
  • Solve some of the hardest technical problems out there in very complex domains and at a large scale
  • Work and help scale one of the largest Ruby/Rails and Typescript/React applications in the world
  • Collaborate with our product management and design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily
  • Build a product that our customers genuinely love. Don't just take our word for it - check out what some customers have to say.

Here’s what we're looking for:

  • 3+ years of technical experience
  • Strong data modelling skillset
  • Passion about creating memorable experiences for customers
  • Interest in complex product development problems -- we use Rails & React, but you don’t have to know them
  • Appreciation for a collaborative, test-driven environment
  • Well-structured, easily maintainable, well-documented code that balances beauty and pragmatism

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

Apply for this job