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12d

Senior Product Manager, Embedded Payroll

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
agileDesignapi

Gusto is hiring a Remote Senior Product Manager, Embedded Payroll

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

We are seeking a Senior Product Manager to work with our Embedded Core API team. In this role, you will work to build and improve the Embedded API to enable Embedded partners to quickly build high quality experiences. You will collaborate closely with cross-functional teams, including engineering, design, and business development, to deliver high-quality APIs and components that enable our partners to build their own Gusto-powered applications.

About the Team:

Gusto Embedded Payroll is our newest business unit, driving the next arc of innovation and growth for Gusto. Our mission is to enable any third party SMB platform to build, sell, and serve payroll, however, they wish. Our API offering allows other companies to offer payroll services to their customers inside their app or service. By creating a more seamless payroll experience for SMBs, we will bring Gusto’s platform to hundreds of thousands more businesses than those we serve directly. Learn more about our partnerships with Chase and Freshbooks, and what we have learned since we started.

This is an opportunity to join a team from the ground up and take our business growth to the next level by unlocking product differentiators beyond payroll into HR, benefits, and other people platform features.

Here’s what you’ll do day-to-day:

  • Drive product development of critical projects from concept to launch, ensuring timely delivery of high-quality products that improve the products of our Embedded partners.
  • Work with developer teams at our partners to develop a deep understanding of their needs and how to enable them to bring payroll to their customers as quickly as possible
  • Partner with Engineering, Design, Data Science, CX, Solution Architects, and other counterparts across Gusto to solve complex cross functional problems
  • Identify emerging technologies and industry trends, especially related to developer products (APIs, SDKs, etc.) to push our product experience to the next level

Here’s what we're looking for:

  • 5+ years experience in product management with experience building API-first technical products for developers
  • Excellent communication and stakeholder management skills.
  • Proven track record of successfully delivering complex technical products, from concept to launch, in a fast-paced, agile environment.
  • Expertise and passion for working cross-functionally and influencing platform teams within larger orgs
  • Analytical mindset and proficiency in data-driven decision-making, with experience using metrics and analytics tools to drive product insights and improvements.
  • Experience in Fintech or HR is a plus

Our cash compensation amount for this role is targeted at $126,000 to $156,000 in Denver & most major metro locations, and $163,000 to $201,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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17d

Head of Product Design, New Revenue Streams

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
SalesDesignUXc++

Gusto is hiring a Remote Head of Product Design, New Revenue Streams

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the team

Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the opportunity

As the Head of Design for New Revenue Streams, you’ll oversee four emerging business teams across Gusto: Members, Tax Credits, Gusto Embedded, and Gusto Money. This is an exciting opportunity to drive the vision, strategy, and execution for these high-potential strategic investments, and be a part of the core senior leadership group for product design. You’ll empower a team of 8-10 designers, including managers, and collaborate closely with senior leadership counterparts across teams such as Data, Engineering, Product Management, Sales, and Customer Support. You’ll be responsible for driving long-term strategy and vision, and ensuring high quality experiences for our customers. 

Here’s what you’ll do day-to-day:

  • Work with cross-functional partners in Product Management, Engineering, and Data Science to drive strategy and sequencing based on a deep understanding of customer problems and key opportunities for the customer and our business. 
  • Empower designers and design managers across four teams, creating the conditions to deliver quality output and services the needs of our customers.
  • Drive the multi-year vision and develop frameworks and principles that can be used to help align our teams on the right experiences.
  • Be the catalyst to drive visibility and alignment for your teams’ work to the broader Gusto, EPD and design leadership.
  • Drive improvements to the ways of working across our overall product design team and EPD teams.
  • Collaborate with other key teams, leaders, and stakeholders at Gusto such as Legal, Compliance, Risk Operations, Customer Support, and other various product owners. 
  • Ensure that proposed solutions are customer-informed through research, data, and insights from our Customer Support team.
  • Ensure the balance of an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to long-term vision and meet a high bar for the customer experience.
  • Hold high standards for the customer experience, including partnering with engineering leaders to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
  • Ensure cohesive experiences. through the use of Workbench, our Design System, and other platform capabilities.
  • Collaborate with design leaders on other teams to develop and drive cohesive solutions for shared problems across Gusto.

Here’s what we're looking for:

  • 10+ years’ Product Design experience, with at least 6 of those years being in a management role, and at least 2-3 years in a senior management capacity. 
  • Experience in complex SaaS domains like payroll, finance or banking.
  • Management experience should include overseeing a team of 6+ designers and experience managing managers.
  • Previous scope responsibilities should include overseeing several, distinct areas of the business each with its own roadmap and stakeholders. 
  • Experience leading 0-to-1 or emerging business teams.
  • A track record of strong performance management; up-leveling direct reports through leadership frameworks and raising the bar for design quality across the organization. 
  • Evidence of driving transformative change to the product strategy and customer experience; showing up as a “business-minded design leader” who leads their teams to deliver substantial impact through a stellar customer experience.
  • Ability to thrive in ambiguity and leverage ambiguous situations as opportunities to drive clarity and change. 
  • Excellent communication and storytelling skills with a track record of utilizing these skills to drive alignment and influence product direction. 
  • Ability to inform and deliver against multiple time horizons, from multi-year strategic vision to current roadmap priorities. 
  • A proven track record of leading great UX design for complex workflows and end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
  • A master at personal time management and knowing how and when to operate at various altitudes. 
  • Strong craft — you know good UX and product design, content strategy, UXR and systems design. You can break down complex experiences and design with consideration for all touch points through a Platform-first approach. 
  • Shows up with strong opinions loosely held, and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work. 
  • You’ve built great relationships with cross functional collaborators and know how to model this for your team.
  • Strong understanding of the common patterns, foundations, and the ability to discern when to innovate versus adopt existing patterns. 
  • Passion for Gusto’s mission and the impact we can have on the world.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $207,000/yr to $259,000/yr in Denver & most remote locations, and $243,000/yr to $279,000/yr in San Francisco,Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

 


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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19d

Product Lead, Help Platform

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Product Lead, Help Platform

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

We are looking for a user-focused Product Lead on the Help Platform Team to build the next generation of tooling used by everyone at Gusto and our Embedded Partners like JPMorgan Chase to create a seamless experience between product and service.

Here’s what you’ll do day-to-day:

  • Develop a deep understanding of the different users and customers and how their varying needs translate into product requirements.
  • Partner with engineering, design, and data science and across cross-functional teams such as Customer Experience and Ops to create solutions that ultimately delight customers.
  • Identify emerging technologies and industry trends (such as AI), build business cases, and define product vision and strategy.
  • Use data and experiments to make decisions that improve the customer experience and business metrics .
  • Create intuitive internal tooling that is tightly coupled with the product to enable Support and Ops to quickly and accurately help users

Here’s what we're looking for:

  • 7+ years of product management experience with 2+ years of managing a team
  • Software development or operational experience is a plus.
  • Track record of delivering enterprise and/or platform solutions in regulated environments like HR, finance, or healthcare
  • Deep understanding of product experiences that enable process improvement and better workflows and operations.
  • Ability to set a strategy and translate it to a roadmap and metrics with end-to-end execution
  • Creating and growing diverse and passionate product teams
  • Zest for learning and first principles thinking

Our cash compensation range for this role is $186,000 to $222,000 in Denver & most remote locations, and $219,000 to $261,000 in San Francisco & New York. Plus equity. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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19d

Principal Technical Product Manager, Data

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Principal Technical Product Manager, Data

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the team:

The mission of our Data Team is to create a trusted data ecosystem that fuels innovation. We have projects underway and on our roadmap that touch upon each part of this mission: improving trust in our data through proactive data governance and a significant overhaul of our data warehouse; improving our data ecosystem through enhancing and potentially migrating to more effective data tools; and fueling innovation by building net-new data capabilities that unlock performance and customer experiences such as near real-time data procssing. We are seeking a Principal Product Manager to own the creation of data products that serve our business and our customers and transform the ability of our team to deliver information and insights across the company.

Our Data Team comprises ~60+ data practitioners with skills in data platform engineering, analytics engineering, data analysis and reporting, decision science, machine learning, ML Ops, and GenAI. This Technical Product Manager role would add a critical skill set in data product development, enabling our team to build more proactive data solutions to drive our business and create great customer experiences. 

About the Role:

We are seeking a versatile and inquisitive Technical Product Manager with experience in near real-time platform development, data governance, data warehouse design, or data platform migration to bring a data product development mindset to some of our more transformative data initiatives. The specific focus area for this individual will be tailored to the skillset of the person chosen to fill this role. 

The ideal candidate will have strong product management skills and deep knowledge of data tooling, data engineering, and critical aspects of data product specifications. Additionally, they will have experience applying best practices in project management and technical considerations, ensuring successful project delivery while navigating complex data challenges.

Here’s what you’ll do day-to-day:

  • Own the development of a key data product or transformation of a data resource that fundamentally changes our capabilities as a Data Team, for example:
    • Transform our data warehouse into a consistent, efficient, documented, and trusted resource that is self-maintaining and can support self-serve and GenAI-powered tools with minimal custom knowledge
    • Make it possible to perform complex data processing on a platform outside of our main app with millisecond latency
    • Help design and create a customer intelligence platform that can be used by human and digital processes to communicate key information to our customers consistently on all surfaces.
  • Identify critical issues and risks in our data organization, establish a vision of our future state, communicate a strategy to achieve this vision, and collaborate with the Data Team and cross-functional partners to incorporate these into roadmaps.
  • Transform ambiguous problems by working with key stakeholders and leadership to create programs with clear objectives, scope, and timelines.
  • Translate program objectives and scope into detailed project plans with defined workstreams, milestones, desired outcomes, and success metrics.
  • Collaborate effectively with other groups, including data analytics, data science, engineering, and product.
  • Create processes for collecting user feedback and prioritizing requests across multiple teams and stakeholders at Gusto.
  • Manage product deliverables on key initiatives and provide transparency to stakeholders.
  • Understand stakeholder needs, including internal teams, external customers, and partners, to align with business objectives and define program goals, desired outcomes, and success metrics.

Here’s what we're looking for:

  • 7+ years of product management with 4+ years related to data governance, data products, data warehouses, data ecosystems, and/or data infrastructure
  • Strong collaboration skills and ability to communicate effectively with highly technical engineers, data practitioners, and non-technical stakeholders.
  • Ability to engage at high-level vision and strategy, but also down to user stories that deliver value incrementally
  • Deep knowledge and prior experience in at least one of our key project areas:
    • Data Governanceconcepts include different approaches to data warehouse organization, naming conventions, automated data documentation, and differences between data warehouses and related system vendors (e.g., Redshift, Snowflake, Data Bricks, BigQuery, etc.).
    • Real-time or near real-time data platform development includes the pros and cons of potential tech stack choices, connecting use cases to specifications, and pragmatic tradeoffs of scale, speed to build, latency, concurrency, durability, cost, and functionality.  
  • Familiarity with Data Management concepts such as Data Ownership and Stewardship, Data Lifecycle, and practical application to business problems
  • You use data to inform your decisions and are comfortable with performing quick analyses and building out longer-term initiatives through dashboards.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings, please view our Total Rewards Approach page.

Our cash compensation range for this role is $181,000/yr to $223,000yr in Denver & most remote locations and $212,000/yr to $262,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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20d

Strategic Enterprise Account Executive

GustoDenver, CO;San Francisco, CA;New York, NY;United States - Remote

Gusto is hiring a Remote Strategic Enterprise Account Executive

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role

As a Strategic Enterprise Account Executive for Gusto Embedded Payroll, your work will be foundational to Gusto’s transition from an application company to a platform provider. Your work will connect people, both Gusties with our partners and partner executives with each other, in ways that ensure partners can successfully understand, build, and own a payroll product. You will help drive innovation within Gusto and across a $10b+ industry that has seen very little change for years.

Your primary responsibility will be to engage with executive teams within leading technology companies to pitch Gusto’s embedded payroll offering. The ideal candidate will have experience in enterprise sales, a passion for consulting leadership teams in making complex product/business decisions. Gusto Embedded Payroll is the newest major offering from Gusto and we operate like a startup—candidates who prefer a rapid pace of change and a nascent, fast moving market landscape will feel at home.

Here’s what you’ll do day-to-day:

  • Manage and nurture a category of accounts from prospect to close
  • Evaluate and assess the strategic and economic impact of potential opportunities with prospective partners
  • Lead all aspects of deal execution from: identifying and developing accounts, meeting with partners, business case development, to deal structuring, negotiating contracts, and closing
  • Communicate and report to leadership the forecast of future deals, business impact, communicate strategy and resolve prospect questions and issues during the deal process
  • Educate partners on the Gusto value proposition for their clients through presentations and demos
  • Collaborate with internal teams to assist in explaining the vision of embedded payroll to prospects 
  • Travel 20-30% to meet with prospective partners

Here’s what we’re looking for:

  • 5+ years of experience in enterprise sales and/or partnerships in a high growth environment
  • Proven track record of hitting and exceeding targets
  • Analytical ability to drive strong commercial outcomes for both Gusto and our partners
  • Expertise developing business cases, financial analysis and modeling, and familiarity of partnerships legal agreements
  • Strong internal and external communication abilities, and interpersonal skills
  • Comfort with a fast-paced environment and changing requirements
  • Experience with 4+ month long sales cycles, identifying decision makers and in-person selling

Our on-target earnings (OTE) compensation for this role is $154,000/yr to $230,000/yrinDenver & most remote locations, and $187,000/yr to $270,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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24d

Staff Product Designer, Pro - Efficient Workflows

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Miami, FL;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Staff Product Designer, Pro - Efficient Workflows

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

As a Staff Product Designer for the Gusto Pro team, you’ll be responsible for defining the experience direction of a new initiative forming in Gusto Pro. You’ll be involved in the entire product development process from research to creating a vision to iterating on experiences for launch. As an early member of this team, you’ll have a lot of opportunity to influence the strategic direction of the initiative. Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and crafting high quality experiences, we’d love to hear from you!

About the Team:

Our Gusto Pro team is dedicated to serving our accountant customers who rely on Gusto to support their small business clients with payroll, taxes, hiring, and more. Our mission is to help accountants be incredible partners to their clients through the support and strategic guidance they provide. By creating a platform that empowers accountants, we enable the success and growth of their firms. 

Here’s what you’ll do day-to-day:

  • Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value
  • Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
  • Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area
  • Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive
  • Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System, and other platform capabilities
  • Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
  • Provide and seek feedback from other designers to always push the bar for quality
  • Collaborate with designers on other teams to develop cohesive solutions for shared problems
  • You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration 

Here’s what we're looking for:

  • 8+ years' Product Design experience
  • A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers
  • Experience designing end-to-end customer journeys from software to service
  • Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards
  • Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work
  • Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints 
  • Ability to embrace ambiguous situations as opportunities to create
  • Passion for Gusto’s mission and the impact we can have on the world

Our cash compensation range for this role is $174,000/yr to $235,000/yr in Denver & most remote locations, and $204,000/yr to $254,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Head of Product, CX Platform

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Head of Product, CX Platform

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

Here’s what you’ll do day-to-day:

Gusto is looking for a senior product leader to drive and execute on the cross-functional strategy for our CX Platform team, a team of more than 60 people across Engineering, Product Management, Design, and Data Science. CX refers to Gusto’s Customer Experience team and supports our customers and operations teams. This role will be critical in how we design, build, and drive the internal adoption of our foundational experience platform at Gusto.

Gusto has a wide variety of offerings for small businesses: Payroll, Benefits, Time Tracking, Financial Products, and more. Each one of these could be a company all to itself due to how complex the domain is. Behind all of our offerings is our CX (Customer Experience) team, helping customers troubleshoot issues and find the most value. We call the platform & tools used by the CX team the CX Platform, and this platform is key to how Gusto scales to serve hundreds of thousands of customers with high satisfaction. As we work to scale even further and harden our AI leverage, we are looking for a senior leader to be responsible for this entire platform. The role would work closely with our executive team, CX team, and broader EPD team on:

  • Overall strategy for CX and the CX platform
  • Tracking and moving the right metrics, balancing customer satisfaction and efficiency
  • Executing multi-quarter and multi-year programs
  • How we bring new products to market that are enabled by our incredible CX team.

About the team:

You’ll be responsible for a cross-functional team looking to improve the lives of our Customer Support and Operations employees, as well as our customers. The team contains our approach to internally-facing AI, our entire internal tools platform, our customer support technology stack, and how we leverage Service Design.

Must Haves

  • Demonstrate a proven track record of driving impact with an at-scale product within a multi-product company—experience working in a matrixed engineering environment with multiple platform teams and the ability to GSD in those environments. 
  • Track record of taking a highly collaborative approach with a demonstrated ability to drive impact and influence across multiple EPDD (Engineering, Product, Design, and Data) organizations and non-EPD centralized teams such as Customer Experience (CX), Sales, and Operations.
  • Familiarity and comfort with leading platform teams and where the customer is both internal and external.
  • Proven leader of product management with > 5 direct reports.
  • Builder at heart with strong product sense and POV on how to lead highly effective product development teams. Not afraid to get deep into the details and hands-on coach and lead our EPDD teams. 
  • Display strategic solid thinking skills, capable of evaluating multiple paths, making effective tradeoffs, and articulating a clear and compelling forward plan.
  • Excel as a team leader who inspires others to follow with excellence in mentorship, people leadership, and recruiting capabilities.

Our cash compensation amount for this role is $214,000 -$246,000 in Denver & most major metro locations, and $251,000-$289,000 for San Francisco, Seattle, & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Head of Engineering, CX Platform

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Head of Engineering, CX Platform

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

  • Demonstrated experience scaling platform products, including proven strategies to drive internal adoption of new methods, patterns, and capabilities through motivating and inspiring.
  • Strong technical acumen with the ability to understand and debate tradeoffs and approaches to building scalable architecture and data models A high standard, systems-first approach, and strong point of view for the user experience informed by customer empathy, research, data, and customer support insights.
  • Led highly distributed engineering teams and managers for at least 5 years with a minimum of 10 years of development experience.
  • Strong product opinions, including the ability to tell a clear and inspiring story about where we’re going, and work with teams to map dependencies, risks, and tradeoffs to increase velocity and make the vision real.
  • The ability to inspire and motivate a cross-functional team, including PMs, designers, engineers, data scientists, and other partners.
  • Tenacity, directness, and the ability to build relationships across the organization, including with app leads and execs, are designed to increase understanding of what we’re doing and why and drive the velocity of adoption of our platform capabilities.
  • A long view and strong opinion on where we’re going and what it will take to get there as one Gusto.
  • Sharp skills as a builder — even as you’ve become a strategic leader, you are fundamentally a builder who can jump into problem-solving with team members when they need support.

 

About the Team:

Gusto is looking for a senior engineering leader to drive and execute the cross-functional strategy for our CX Platform team, a team of more than 60 people across Engineering, Product Management, Design, and Data Science. CX refers to Gusto’s Customer Experience team and supports our customers and operations teams. Our Head of Engineering will empower this role and will play a critical role in how we design, build, and drive internal adoption of our foundational experience platform at Gusto, including: 

Here’s what you’ll do day-to-day:

  • Driving the cross-functional strategy, execution, and impact for CX Platform teams in partnership with your counterparts in Product, Design, and Data leadership 
  • Working across the company to increase understanding and adoption of platform capabilities and patterns in a systematic, measurable way across Gusto
  • Building a culture of enthusiasm for our platform work that leads to greater productivity and higher quality and cohesion of the experiences we ship to customers
  • Empowering a team of senior engineers, operating in an architect capacity as well as  engineering people empowerers (managers, creating alignment, clarity, high morale, driving quick but informed decision making, and helping them get unblocked
  • As a key stakeholder, contributes to the broader Gusto communication of vision, strategy, expectations, and stakeholder alignment via monthly and quarterly reviews with executives
  • Holding a high standard for our User Experience by thinking across our stack (data models and architectural decisions to the way those influence and impact what we show in the UI) and are a voice for front-end excellence
  • Getting in the weeds with senior IC leaders across engineering, design, data, and product to discuss trade-offs, define the green path, and help advance great decisions

Here’s what we're looking for:

  • 10+ years working on high-growth digital experiences, with at least four years focused on platform features
  • Demonstrated experience scaling platform products end-to-end (architecture to UI) at a company with a modern tech stack.
    • Ideal candidates will have seen a platform through growth, transition, or change and will have proven methodologies and tangible examples of how they’ve driven adoption.
  • Technical leaders who can bridge technology and business and can speak to the impact they’ve had in specific, tangible, and non-jargon-y terms
  • Has likely held senior leadership titles focusing on platform products through strong product-minded leaders in other crafts who fit the profile and are also welcome to apply.
  • Excellent technical acumen with the ability to architect, design, and discuss tradeoffs in approach with senior engineers
  • Strong opinions and high standards around the user experience. Particularly adept at thinking about systems, cohesiveness, and how to approach governance. 
  • Has managed senior people in the past and knows how to align them, when to give space, and when and how to coach and motivate.
  • Is undaunted by organizational complexity and relishes in change management and unsticking sticky situations
  • Energized by customer empathy and understanding while being able to speak to how customer impact is driving the business forward
  • Thinks of themselves as a cross-functional business leader first — is not tied to a particular craft swim lane
  • Able to move from high-altitude brainstorming and architecture down into problem-solving and unblocking teams in the weeds when it’s required
  • Executive presence and strong storytelling skills — can craft a simple vision for a complex system, inspire people to rally around it, and drive iterative but meaningful results.

Our cash compensation amount for this role is $222,000 -$256,000 in Denver & most major metro locations, and $261,000-$299,000 for San Francisco, Seattle, & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

 


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Software Engineer

GustoIstanbul, Turkiye - Remote
DesignapirubyjavapostgresqlpythonAWSbackendfrontendPHP

Gusto is hiring a Remote Software Engineer

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

We’re hiring engineers to join these teams and work on customer-facing products, developing features and iterating across our platform to help define the customer financial journey at Gusto.  Our main goal in the teams is to strengthen our customers' financial wellness and to deliver a consistently great experience across all of our products.

We’re looking for talented and motivated engineers to lead and grow projects from end-to-end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features.At the end of the day, you’ll close your laptop knowing your work is making a difference for millions of employees, and hundreds of thousands of business owners.If you’re interested in building elegant software with far-reaching effects in our modern economy and working remotely, join us!

Here’s what you’ll do day-to-day:

  • Build products that mitigate financial risk, prevent fraud and globalize faster payments transactions in a safe and secure way.
  • Own what you build end to end as you architect, implement, review, test, and iterate Gusto’s Fintech product suite.
  • Design highly scalable systems that drive the business growth to safely move billions of dollars.
  • Build the platform to enable fraud signal collection and anomaly detection for fraudulent activities on Gusto.
  • Drive the processor agnostic 3rd party API integration to provide new payment features and enrich payments methods, including but not limited to ACH, credit card, vendor payments, real time payments with redundancy backup.
  • Partner with product, data, finance, compliance and operations to audit financial reconciliation and debt recovery to provide the complete financial bookkeeping.
  • Participate in daily “team times” during which we plan, pair program, and laugh together.

Here’s what we're looking for:

  • At least 3 years of professional Software Engineering experience in dynamic languages such as Ruby on Rails, Java, Python, and PHP as well as SaaS integrated technologies like Sidekiq, PostgreSQL, CI/CD and AWS etc on the cloud.
  • Independent, dedicated, and able to deliver production ready code with high autonomy and minimal guidance.
  • A desire to learn and grow on the job.
  • Building with quality and rigor in mind, and a constant focus on the impact our code has on our customers’ financial well-being.
  • Must be physically located and eligible to work in Turkiye
  • Strong English written and verbal communication skills.
  • Comfort navigating a domain that is frequently ambiguous, and asking for help and clarification when needed.
  • Willingness to timeshift for some overlap with US-based teammates.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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Gusto is hiring a Remote Software Engineer - Payroll Experience

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

We’re hiring engineers to join these teams and work on customer-facing products, developing features and iterating across our platform to help define the customer financial journey at Gusto.  Our main goal in the teams is to strengthen our customers' financial wellness and to deliver a consistently great experience across all of our products.

We’re looking for talented and motivated engineers to lead and grow projects from end-to-end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features. At the end of the day, you’ll close your laptop knowing your work is making a difference for millions of employees, and hundreds of thousands of business owners. If you’re interested in building elegant software with far-reaching effects in our modern economy and working remotely, join us!

Here’s what you’ll do day-to-day:

  • Architect, build, and test Gusto’s product suite the spans across Payroll, Benefits, HR, Time, Tax Credits, and much more
  • Solve some of the hardest technical problems out there in very complex domains and at a large scale
  • Work and help scale one of the largest Ruby/Rails and Typescript/React applications in the world
  • Collaborate with our product management and design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily
  • Build a product that our customers genuinely love. Don't just take our word for it - check out what some customers have to say.

Here’s what we're looking for:

  • 3+ years of technical experience
  • Strong data modelling skillset
  • Passion about creating memorable experiences for customers
  • Interest in complex product development problems -- we use Rails & React, but you don’t have to know them
  • Appreciation for a collaborative, test-driven environment
  • Well-structured, easily maintainable, well-documented code that balances beauty and pragmatism

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Senior Engineering Manager, Access and Workflow

GustoSan Francisco, CA; Denver, CO; New York, NY; Remote; Ontario, CAN - Remote

Gusto is hiring a Remote Senior Engineering Manager, Access and Workflow

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

Gusto is looking for a Senior Engineering leader to drive and execute on the cross-functional strategy for our Access and Workflow team. In this role you will be responsible for managing user access, permissions, and scope across the platform that plays a critical role in ensuring the security and efficiency of access controls across all systems and applications. Their primary focus is on designing, implementing, and maintaining robust authorization mechanisms 

About the Team:

As a key member of Gusto's engineering leadership team, your role will encompass building a dynamic team and contributing to build a thriving business. You will also be responsible for working collaboratively with other cross-functional teams and leaders to build a suite of products that will be adored by our customers while setting industry benchmarks.

If you are a customer-centric builder who thrives on making a substantial impact within a high-growth organization, we would be thrilled to hear from you!

Here’s what you’ll do day-to-day:

  • Lead Gusto’s Access and Workflow engineering team, including the recruitment, hiring, and empowerment of a world-class team.
  • Work cross functionally with design leadership and product management leadership to build and drive Gusto’s access and workflow product vision and strategy
  • Responsible for driving the development of product and core platform in a fast paced, start-up environment
  • Providing technical leadership in defining the product and platform solutions
  • Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches.
  • Empowering a team of senior engineers, operating in architects capacity and also engineering people empowerers (managers, creating alignment, clarity, high morale, driving quick but informed decision making, and helping them get unblocked

Here’s what we're looking for:

  • 10+ years software engineering experience
  • Managed highly distributed engineering teams for a minimum of 5 years and a minimum of 2 years leading other engineering managers
  • Experience in scaling engineering organizations with a focus on individual and team development
  • Ability to balance business needs, development for multiple product lines, and shipping high quality solutions
  • Experience in highly cross-functional environments for highly complex products preferred.
  • Strong technical acumen with the ability to understand and debate tradeoffs and approaches to building scalable architecture and data models A high standard, systems-first approach, and strong point of view for the user experience informed by customer empathy, research, data, and customer support insights
  • Strong product opinions, including the ability to tell a story about where we’re going that is clear and inspiring, and work with teams to map dependencies, risks, and tradeoffs to increase velocity and make the vision real
  • Sharp skills as a builder — even as you’ve become a strategic leader, you are fundamentally a builder who can jump into problem solving with team members when they need the support

Our cash compensation amount for this role is targeted at $193,000-$231,000 in Denver, $211,000-$251,000 in most remote locations, and $228,000-$272,000 for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

Apply for this job

+30d

Senior Product Manager, Growth Expansion

GustoCanada - Toronto, Ontario - Remote, United States - Atlanta, GA - Remote, United States - Austin, TX - Remote, United States - Chicago, IL - Remote, Denver, CO, United States, United States - Los Angeles, CA - Remote, United States - Miami, FL - Remote, N
MLSalesDesign

Gusto is hiring a Remote Senior Product Manager, Growth Expansion

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role

Gusto is looking for a Senior Product Manager who can build and execute a platform strategy that uses machine learning (ML) and personalization to build a world class understanding of our customers and make timely and relevant product recommendations. This role reports into the Growth Team and plays a key role in helping our customers get more value from our product offerings.

In this role you will build a recommendation platform to predict what products our customers might need and the best way to increase their awareness of these products. You will build experiences that are delightful, but non-intrusive, and connect with customers using the right channels based on customer’s consent and preferences. You will also focus on improving the long-term value that a customer gets from Gusto by ensuring that they adopt the products that are relevant to them.

About the Team

You’ll be working with an established team and seasoned Growth leaders in Engineering, Product, Design, Data Science, Revenue, Marketing, and Sales. In this role, you’ll work cross functionally to build platforms that span the entire breadth of the Growth Stack using ML and personalization to build world class content for our customers and provide timely and relevant product recommendations.

Here’s what you’ll do day-to-day:

  • Develop a deep understanding of the customer’s lifecycle and provide timely and delightful product recommendations.
  • Partner with Engineering, Design, Data Science as well as Revenue counterparts in Sales, Marketing, and Customer Success to solve complex cross functional problems related to growing product adoption.
  • Set goals and strategy for your domain then translate it into a roadmap, milestones, and requirements collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders.
  • Set, track and improve key product and business metrics. 
  • Distill insights and data from key stakeholders, industry trends, competitive analysis, business and product metrics, and other sources to guide strategy. 
  • Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact. 
  • Iterate on mature features using data and customer feedback to identify areas for improvement and optimization, and ensure experiences delight our customers and surpass our business goals.

Here’s what we're looking for:

  • 8-10 years of product management experience driving product adoption and business growth. Experience at a SaaS company is a plus.
  • Systems and infrastructure thinking. You enjoy complex challenges and navigate them deftly. You have a wealth of frameworks and mental models that you rely on to unpack problems and arrive at elegant solutions.
  • Experience building recommendation systems and ad serving platforms.
  • Data and hypothesis driven, business-minded. You know how to expertly leverage qualitative and quantitative data to develop and execute experiments and A/B tests that are optimized for learning. You can measure the business impact of your work and tie it back to company goals.
  • Customer obsessed. You’re passionate about not only hitting business goals, but intimately knowing our customers and creating the best experiences to meet their needs. You know that the key to business growth is through happy customers.
  • Collaborative execution. You’re a great listener, and naturally bring the team and stakeholders along, yet you don’t hesitate to make hard decisions when needed. You push the pace, and people feel like they do their best work with you.
  • Objective learning. You get more excited when you’re wrong than when you’re right. You optimize for learning, and love peeling back the layers. Your favorite questions are “why” and “why not”.
  • Passion. You love the problems Gusto’s solving for business owners and their employees, and you’re excited to continuously solve them better and better.

Our cash compensation amount for this role is targeted at $144,000 to $178,000 in Denver & most major metro locations, and $186,000 to $230,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Corporate Finance Manager

GustoDenver, CO;San Francisco, CA;New York, NY;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Corporate Finance Manager

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

Do you want to help guide financial planning, business operations, and strategic decision making at a Forbes Cloud 100 company? Come join the Finance, BizOps & Strategy (FBOS) team at Gusto.

The FBOS team provides financial, operational, and strategic support at the corporate, departmental, and product level. The team’s mission is to define and defend the business model while accelerating Gusto’s growth.

As part of the Corporate Finance sub team, you will drive company-wide financial planning, resource allocation, operations, and provide key reporting insights to enable company level decision making. You'll gain experience partnering cross-functionally, improving capital allocation efficiency through the financial planning and headcount management lifecycle, and leverage the newest tools to automate and scale internal reporting.

Here’s what you’ll do day-to-day:

  • Corporate Planning & Forecasting:Partner on managing Gusto’s business model and support strategic planning, forecasting and resource allocation
  • Management Reporting:Support key corporate reporting requirements to Board of Directors and Executive Team, e.g. company level KPI tracking, performance to plan, etc
  • Business Support:Support key foundation leaders as a business partner & other finance team members
  • Drive Efficiency and Scale:Help continuously standardize and improve reporting frameworks, systems, processes and data governance to create leverage for the FBOS team and help Gusto scale
  • Headcount Planning & Management:Partner with Gusto’s recruiting team, finance teammates, and cross-functional partners to plan for & operationalize hiring

Here’s what we're looking for:

  • 4+ years of relevant work experience in Corporate Finance / FP&A / Finance & Strategy / Financial Operations
  • Advanced Excel user who can develop insightful financial models and quantitative analysis, paired with strong critical thinking and sound business judgment.
  • Comfortable building new processes & reports in an enterprise financial planning system (Pigment). 
  • Familiar with human capital management, financial planning, and other data visualization & analytics tools (e.g. Workday, Tableau, Redash)
  • Sharp attention to detail with a natural feel for numbers and data, and have a high degree of accuracy in a fast-paced, results-oriented environment.
  • Impressive time management skills and ability to juggle multiple projects/tasks with multiple stakeholders while hitting deadlines on time sensitive projects.
  • Prepared to troubleshoot and diagnose issues to their root cause & recommend solutions

Our cash compensation amount for this role is between $105,000 & $124,000inDenver & most major metro locations, and between $127,000 & $150,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Principal Product Manager, Payroll Engine

GustoDenver, CO; San Francisco, CA; New York, NY; Atlanta, GA; Austin, TX; Chicago, IL; Los Angeles, CA; Miami, FL; Seattle, WA; Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Principal Product Manager, Payroll Engine

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

We are looking for a customer and data driven Principal Product Manager to join our Payroll Engine team to help re-imagine and build the Payroll of the future. This team is responsible for our flagship product, Payroll, and owns all customer experiences and systems around compliance, taxes, payments, filings and more. As part of this team, you will closely collaborate with Engineers, Designers, Data Scientists, Compliance, Legal, and Operations partners to drive strategy, build products, and impact Gusto’s P&L.

About the Team:

The ideal candidate would have strong technical, analytical, and storytelling skills, as well as experience working in a highly regulated industry while building complex products at scale. Additionally, they would have experience leading large engineering and cross-functional teams, and balancing business, product, and technical goals in their team’s strategy & roadmap.

Here’s what you’ll do day-to-day:

  • Tackle complex and ambiguous problems in a highly regulated domain while partnering with Engineering, Design, Data Science, Compliance, Legal, Operations, and other cross-functional teams 
  • Set goals and strategy then translate it into a roadmap, milestones, and requirements to drive alignment and excitement with your cross-functional partners and stakeholders 
  • Understand, track and improve key product and business metrics 
  • Work with key stakeholders across the company 
  • Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact 

Here’s what we're looking for:

  • 7+ years of hands-on product management experience with a proven track record of building customer centric products 
    • Strong analytical and problem-solving skills: ability to articulate and build business models and prioritization 
    • Ability to set a strategy and translate it into a roadmap requirements and actionable plan
    • Ability to define and track metrics to successfully launch and land high impact features 
    • Experienced driving at-scale features/improvements to mature products. 
    • High attention to detail, strong bias for action and highly organized.  
  • Experience working on products with high technical complexity and balancing technical goals with product goals 
  • Ability to drive end-to-end execution with cross functional partners while building strong partnership and collaboration to garner buy-in across all levels 
  • Experience in distilling complex and ambiguous problems into actionable solutions 
  • Previous experience in a highly regulated domain and/or in Payroll is a plus
    • Experience at rapidly scaling companies preferred

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Principal Product Manager, Time & Attendance

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Principal Product Manager, Time & Attendance

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Team:

Gusto is at an meaningful inflection point in our scale. We are solving an ever increasing and more complex set of jobs to be done for our customers and we care deeply about doing it in a way that feels integrated and cohesive. We are investing in Time & Attendance in 2024 with the goal of helping our SMB customers and their teams streamline their daily operations and costs via native time tracking, project tracking, scheduling, and more.

About the Role:

As a Principal Product Manager, Time & Attendance, you will be part of the leadership team defining and driving the strategy and evolution of this growing product suite and business for Gusto. You’ll bring strong product management and business leadership to the team, as well as a consistent track record of success in fast-growing organizations. If you’re looking to improve the way small businesses operate and drive impact at a high-growth company, you will find this role compelling, challenging, and rewarding.

Here’s what you’ll do day-to-day:

  • Develop innovative and industry-leading products across desktop, mobile, and native platforms that serve Gusto’s SMB customers.
  • Work alongside a skilled and diverse team of Product Managers, Product Designers, Engineers, Product Marketers, and Data Scientists to set the vision for Gusto’s Time products.
  • Lead your team in defining and executing on a set of product strategies to make progress towards the Time product vision and business goals.
  • Help shape our product development processes, org structure, and best practices as we continue to grow.
  • Foster an environment that enables the team to execute quickly while maintaining a high standard for quality.
  • Operate cross-functionally and build strong partnerships with product and business teams across the company in delivering excellent products and services.
  • Influence key stakeholders throughout Gusto in order to align intent, resources, and prioritization.

Here’s what we're looking for:

  • 8+ years of product management experience.
  • A collaborative approach: You have a track record of building consensus and delivering results with cross-functional partners.
    • You have experience working through problems with high ambiguity and without a definitive answer.
  • Vision: You’ve formed, gained buy-in, and driven key strategies shaping the multi-year direction of your product and business.
  • Results: You have a proven track record of shipping simple, elegant products at scale.
    • You’ve developed industry-leading products that have gained a strong followership and product loyalty.
  • Efficiency: You have excellent organization and prioritization skills.
  • Analytical skills: You have a great ability to absorb and apply data to your decision making.
  • Execution: You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our customers.
  • Communication: You’re regarded as an effective communicator, both written and verbal.
  • Customer empathy: You have experience shaping product direction and execution based on customer needs.

Our cash compensation amount for this role is $181,000 to $223,000 in Denver & most major metro locations, and $212,000 to $262,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Senior Product Manager, Embedded Dev Experience

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
agileDesignapi

Gusto is hiring a Remote Senior Product Manager, Embedded Dev Experience

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

We are seeking a Senior Product Manager to work with our API Infrastructure team. In this role, you will play a pivotal role in shaping the future of our API platform, driving the strategy and execution of our technical infrastructure, documentation, and partner-developer tooling that powers integrations with Gusto. You will collaborate closely with cross-functional teams, including engineering, design, and business development, to deliver high-quality APIs that enable seamless interactions and drive business growth.

About the Team:

Gusto Embedded Payroll is our newest business unit, driving the next arc of innovation and growth for Gusto. Our mission is to enable any third party SMB platform to build, sell, and serve payroll, however, they wish. Our API offering allows other companies to offer payroll services to their customers inside their app or service. By creating a more seamless payroll experience for SMBs, we will bring Gusto’s platform to hundreds of thousands more businesses than those we serve directly. Learn more about our partnerships with Chase and Freshbooks, and what we have learned since we started.

Here’s what you’ll do day-to-day:

  • Drive product development of critical projects from concept to launch, ensuring timely delivery of high-quality products that improve the products of our Embedded partners
  • Work with developer teams at our partners to develop a deep understanding of their needs and how to enable them to bring payroll to their customers as quickly as possible
  • Partner with Engineering, Design, Data Science, CX, Solution Architects, and other counterparts across Gusto to solve complex cross functional problems
  • Identify emerging technologies and industry trends, especially related to developer products (APIs, SDKs, etc.) to push our product experience to the next level

Here’s what we're looking for:

  • 5+ years experience in product management with a focus on API platforms, infrastructure, or developer tools
  • Strong technical background, with a deep understanding of API design principles, RESTful architecture, and web services development
  • Excellent communication and stakeholder management skills
  • Proven track record of successfully delivering complex technical products, from concept to launch, in a fast-paced, agile environment
  • Analytical mindset and proficiency in data-driven decision-making, with experience using metrics and analytics tools to drive product insights and improvements

Our cash compensation amount for this role is targeted at $126,000 to $156,000 in Denver & most major metro locations, and $163,000 to $201,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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+30d

Senior Product Design Manager, Design Systems

GustoDenver, CO; San Francisco, CA; New York, NY; Atlanta, GA; Austin, TX; Miami, FL; Toronto, Ontario, Chicago, IL; Los Angeles, CA; CAN - Remote
Designmobilec++

Gusto is hiring a Remote Senior Product Design Manager, Design Systems

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

Gusto is looking for an experienced design leader to join our Design Systems team. We’re looking for someone who’s equally interested in building a thriving team and thoughtfully designed products for our customers.

This role will lead the design for Workbench, our design system. Workbench is the integral backbone to our product design practice and this leader will play a key role in leveling up the quality of our craft.

This is a player-coach role where your responsibilities will include both people management and product design. You’ll be involved in the entire product development process from setting the long term vision to initial strategic planning; all the way to launching and iterating on components that solve for real customer experiences.

Here’s what you’ll do day-to-day:

  • Contribute to high-level strategic decisions around product design and development
  • Establish and articulate design systems standards, usage guidelines and best practices to ensure a consistent and high quality user experience
  • Provide design feedback to internal stakeholders that advocates for users and pushes the quality bar
  • Ship with speed and consistency; you’ll need to have the ability to work on immediate needs while setting the future vision
  • Coach, manage, and develop your team of designers
  • Partner with PM and Engineering Leads to create a holistic system that works well for both our customers and our internal teams and establish approaches to measure the effectiveness of the system
  • Collaborate with senior design leadership to set the overall design direction of the product and ensure the design systems aligns with the overall vision and direction of the product
  • Inspire and educate the greater product design organization at Gusto to continue raising the bar on our experiences

Here’s what we're looking for:

  • 8+ years' experience with at least 3 years focused on design systems
  • Interest in and ability to work in a combination role: people management and contributing as an IC designer
  • Strong, inclusive design background (accessibility in particular is important to us), with a track record of shipping high quality products and the systems that power them
  • Someone with the technical proficiency to understand how to build and scale systems — we’re not looking for an engineer, but we do need someone who can understand technical concepts that are critical to shaping strategy and approach
  • Ability to be pragmatic and solutions-oriented to ship iterative improvements to the system while balancing long term system integrity
  • Strategic thinker who has experience working at different altitudes, across the entire customer journey
  • Excellent communication and storytelling skills with the ability to rationalize the “why” behind design decisions
  • Expertise collaborating with – and speaking the language of – product design, accessibility, engineering, brand design, and product management within the context of a design system

Bonus

  • Experience leading a visual design refresh and setting up scalable foundational approaches 
  • Experience building a native mobile design system alongside a web design system
  • Experience designing products for small business owners and their unique needs

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). Our cash compensation amount for this role is targeted at $174,000 - $235,000/ year in Denver & most remote locations, and $204,000 - $254,000/ year for New York, Seattle and San Francisco. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Staff Content Designer

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Chicago, IL;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote
DesignuiUX

Gusto is hiring a Remote Staff Content Designer

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the team:

At Gusto, we're dedicated to simplifying the complex world of business operations. As a powerful People Platform, we offer a comprehensive suite of essential products including payroll, benefits, time tracking and more, all designed to streamline processes and empower businesses to thrive. Our commitment to world-class customer experience sets us apart. 

About theopportunity:

We’re looking for an IC content design leader to join our core application teams as the most senior content design practitioner at Gusto. You’ll partner with product teams on our highest priority features, and regularly ship customer-facing products. You’ll drive customer-facing UI copy, content hierarchies, user flows, and information architecture across the Gusto platform.

You’ll be the content design partner for Gusto’s core offerings including payroll, benefits, and HR products. You’ll work with senior design leadership to identify and prioritize the highest impact opportunities for content design expertise. You’ll collaborate with cross-functional feature teams to make sure our products are easy to understand and use. You’ll be a key leader in Gusto’s content design discipline, driving content standards and resources that empower others to build their content skills. Depending on your career goals, there’s an opportunity to shape the future of the content design practice and engagement model at Gusto.

Here’s what you’ll do day-to-day:

  • Proactively gather context on product roadmaps across your scope, and prioritize the initiatives where you’ll have the most impact.
  • Ship customer-facing UI content, content hierarchies, user flows, and information architectures. You’ll do this independently in some cases, but mostly by pairing with cross-functional partners across product design, product management, and engineering.
  • Collaborate with design leaders to set UX direction at the feature and product level.
  • Work with growth teams to make sure Gusto’s voice and key messages are cohesive across marketing and in-app touchpoints.
  • Support cross-functional teams in refining their own UI content and learning basic content design skills.
  • Define and document platform-wide content standards and naming conventions.
  • Champion the content design practice across Gusto.

Here’s what we're looking for:

  • Breadth of impact:You should have demonstrated experience prioritizing your focus across a number of opportunities, and be able to articulate how you made prioritization and tradeoff decisions.
  • Builder mindset: The person in this role will ship customer-facing products, not just documentation and frameworks. You should have examples of features you played a key role in designing and shipping. Ideally you can demonstrate how you iterated on the content quality of these features over time.
  • High quality bar: This role will be a tireless advocate for our customers’ experience with Gusto. You should be able to demonstrate how you’ve championed content quality across an organization, and improved teams’ content skills and ways of working.
  • Comprehensive content toolkit: The person in this role will do more than UI writing. You should have a well-rounded content design practice, ideally including aspects of information architecture, UX design (especially information hierarchies and user flows), and evaluative research. You should be able to demonstrate how you’ve had structural and strategic impact on your past projects.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $174,000/yr to $235,000/yr in Denver & most remote locations, and $204,000/yr to $254,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Security Partners Manager

GustoDenver, CO; Chicago, IL, Atlanta, GA; Remote

Gusto is hiring a Remote Security Partners Manager

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the role:

The Security Partner Manager role works with product and engineering leads to design products and features with the safety and privacy of our customers in mind. This role will be focused on building long-term relationships between the Security team and internal stakeholders across the company, providing guidance on security risks and mitigation, and leading our team of security partners. More about Security Partners on the Gusto blog.

The Product Security group helps Gusto move faster, securely. We’re a team of engineers who work to enable other teams to build products as quickly as possible while continuing to protect our customers. We support developers in shipping secure code by building security tools and services, providing security training and expertise, and advocating for best practices in authentication, authorization, and safe data handling across the company.

Here’s what you’ll do day-to-day:

  • Empower and grow a great team of security partners.
  • Work alongside product, engineering, infrastructure, legal, and privacy teams to design safe features to protect our customers.
  • Design processes for security reviews, threat modeling, and partnering with product engineering teams.
  • Provide detailed security advice and risk assessments.
  • Develop guidelines and recommendations for secure coding practices.
  • Lead and manage secure code training.
  • Coordinate bug bounty and external security testing engagements, as well as drive remediation of findings.
  • Implement and deploy application security tools.
  • Develop long-term relationships with product development and engineering teams.

Here’s what we're looking for:

  • 6+ years of experience in information security, especially application / product security / security partnerships / privacy.
  • 2+ years of experience leading a team.
  • Ability to work with engineers to balance security risks, customer privacy, and business requirements.
  • Experience building software. Gusto primarily uses Ruby on Rails and React.

Our cash compensation amount for this role is targeted at $214,000/yr to $240,000/yr in Denver & most remote locations. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

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+30d

Principal Product Manager, Member Experience

GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote

Gusto is hiring a Remote Principal Product Manager, Member Experience

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

About the Role:

We are looking for a creative entrepreneurial Principal Product Manager to define product vision, strategy, and roadmap for Gusto Wallet’s suite of financial & wellness benefits geared towards employees of small businesses (aka Members). This role requires a unique combination of high-level strategic thinking, customer obsession, growth mindset and focused execution.

Here’s what you’ll do day-to-day:

  • Partner with engineering, design, data science and other cross-functional partners across the Gusto ecosystem to build end-to-end delightful experiences for Members
  • Identify emerging technology and industry trends, build business cases, and define vision, strategy, and product roadmap for Members
  • Encourage a culture of experimentation, learning, and a growth mindset, never settling for the status quo and constantly innovating
  • Work through user, customer segment and competitive research to identify Members needs and product experiences for web and mobile
  • Define, understand, and improve key product and business metrics. Strong excitement about the business impact of your work, and can ruthlessly prioritize across the roadmap to deliver big outcomes
  • Drive the product development process from concept to launch, ensuring timely delivery of high-quality products that delight customers and result in significant and measurable business impact

Here’s what we're looking for:

  • 8+ years of hands-on product management experience
    • High attention to detail, strong bias for action and highly organized
  • Track record of delivering consumer and/or platform solutions in regulated environments like HR, finance, or healthcare (ideal candidate has fintech experience)
  • Strong working knowledge of feature sets employees and contractors expect from a Payroll or personal financial services provider
  • Applied knowledge of unit economics and monetization drivers in payroll and fintech spaces
  • Demonstrated use of data and experiments to make decisions that improve product funnels, and ultimately customer experiences and business metrics
  • Experience launching a net new product within an established company, and managing that delicate balance between running fast to get to market, and bringing others along for the journey to ensure scalability
    • Experience building and scaling partner integrations is a plus
  • Experience driving growth of product from launch phase to scaled adoption including
    • Strong product discovery and research skills
    • Ability to set a strategy and translate to a roadmap with end-to-end execution
    • Proven track record of building products customers love and taking them from launch to scale
  • Strong written and verbal communication skills including ability to
    • Paint a compelling vision to inspire your teams and senior leaders by articulating and building business models and supporting roadmap
    • Articulate customer pain points
  • An owner’s mindset - entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers

Our cash compensation amount for this role is targeted at $144,000 to $178,000 in Denver & most major metro locations, and $186,000 to $230,000 for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

See more jobs at Gusto

Apply for this job