Job Description

We're now looking for a Financial Crime Analyst with a strong background in CDD and completing complex investigations to join a growing team. One of the key responsibilities of the role is to support the ongoing plan of improvement in respect of financial crime.

Key accountabilities and responsibilities: 

• Support the Financial Crime Manager/MLRO with the development and implementation of the Financial Crime programme focusing on implementing improvements around AML, CTF and Fraud.
• Conduct CDD/EDD and prepare risk assessments in line with regulatory requirements and internal policies. This includes unwrapping company ownership to identity beneficial owners.
• Identify cases where EDD is necessary to mitigate risk/ fully understand customers. Make recommendations on additional actions to be undertaken and whether to exit/decline business.
• Carry out investigations in relation to financial crime concerns which include AML/CTF and where required report to the relevant external body such as the NCA
• Draft and update Financial Crime policies and procedures for review by the Financial Crime Manager/MLRO
• Produce financial crime related MI
• Support the Financial Crime Manager with the ongoing training and development of the wider team.
• Support with the development and delivery of financial crime training for the wider business

About you:

• Experience of working within a financial crime prevention role and knowledge of AML/ CTF and Tax evasion in financial services
• A background in CDD, understanding of complex corporate structures and identifying UBO’s and the regulations that governs this is essential for the role.
• Good knowledge of financial crime regulation, including the Financial Crime Handbook and JMLSG
• Experience of identifying and supporting the implementation of improvements around AML/CTF
• Strong analytical and investigative skills
• Strong prioritisation skills and ability to work under pressure to meet strict deadlines
• Communication skills are imperative to the role, both written and verbal, and the ability to build & maintain internal/external relationships with key stakeholders
• Ability to take ownership of specific technical queries/issues through to resolution
• Ability to work autonomously
• A team player
• Self-motivated with a strong work ethic and the ability to multi-task across both team orientated and individual tasks.

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience.We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits

• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

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Job Description

We are now recruiting a new Project Manager to take responsibility for the timely and effective selection and implementation of a new Governance, Risk and Compliance ‘GRC’ system, in support of AJ Bell’s strategic objectives.

We are looking for someone with a proven track record of successful system implementation to partner with our Finance, Internal Control, Risk and Internal Audit teams to support us as we select and implement a new GRC system. The new system will support our enterprise risk management, internal audit and internal controls monitoring activities.

Reporting to the Head of Financial Control, you will play a key role in managing the project and ensuring its successful delivery.

This project is predominantly technology led with an emphasis on risk, control, audit processes and automation, therefore a proven track record of successful system implementations is essential.

Key responsibilities

• Leading the planning, execution, and implementation of a new GRC system across the Finance, Internal Control, Risk and Internal Audit functions.
• Developing detailed project plans that consider all stages of the selection and implementation process, from initial analysis and design through to development, testing, and deployment.
• Establish and maintain effective and trusted relationships with project stakeholders and external 3rd party suppliers.
• Managing project timelines, resources, and budgets effectively, ensuring projects are delivered on time, within scope, and budget.
• Regular reporting on project status to sponsors, stakeholders and executive management.
• Identification and management of project risks, issues and dependencies.

About you

• Proven experience in a Project Management role and successful track record of end-to-end system implementation.
• Analytically minded with close attention to detail, and have the drive and ambition to challenge convention, and to make a difference in a fast-paced and dynamic team environment.
• Excellent verbal, written and presentation skills. Demonstrated ability to communicate effectively and persuasively with a variety of stakeholders of all levels.

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits

• Starting holiday entitlement of 27 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 8%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We are now recruiting an experienced Senior CRM Automation Manager to become part of our dynamic marketing team in London, initially on a 6-month fixed-term contract. There's a strong potential for this position to transition into a permanent role down the line. With that prospect, we're seeking a knowledgeable individual eager to advance their career within an expanding company, known for offering excellent opportunities for professional growth. It is a great opportunity to be part of a sociable and welcoming team, working with some great leaders within the financial industry.

The ideal candidate will have a proven track record of leading on the development and deployment of CRM strategy. You will engage and influence at all levels of the business, positively challenging the status quo with a proactive/solution orientated mindset. You’ll turn insight into action and help to create a clear link between Marketing inputs and team outputs that deliver both customer and commercial benefit. 

You will play a pivotal role in maximising the potential of our new CRM platform, Bloomreach. Taking the Marketing and CRM roadmap, you will be responsible for overseeing the execution of our strategy: managing complex, trigger-based, automated lifecycle journeys.

We are looking for someone who has advanced knowledge of using Email Marketing tools and/or Marketing Automation technology. The ideal candidate will have a deep understanding how they work, how they can be configured to build segments and workflows, as well as how they can integrate with other systems, creating opportunities for efficiencies, data management, reporting and automation across the platform.

You should have both marketing and technical experience, along with an analytical approach to presenting key findings. You will need to be comfortable with engaging with stakeholders at all levels and across functions. 

You will have line management responsibility, managing a Senior CRM Data Executive and a Senior CRM Executive.

Key Responsibilities

• Work with the marketing team to gain a comprehensive understanding of the broader marketing strategy, while ensuring an in-depth understanding of the key objectives and deliverables of the seasonal campaign plan.
• Be a CRM platform ‘super user’, who can comfortably manage complex automation journeys as well as troubleshoot when problems arise from data feeds.
• Build close working relationships with our marketing platform vendor (Bloomreach), ensuring platform capabilities are fully utilised and optimised across all channels.
• Work in partnership with the Head of Strategic Planning on strategy to improve Bloomreach capability, including omni-channel marketing campaigns e.g. email, in-app and SMS, embedding personalization.
• Collaborate with the UX and design team to develop a range of reusable templates and toolkits to reduce creative production overhead and ensure creative consistency on the end-to-end journeys.
• Aim to ultimately achieve a balance of 80% programme/automation based and 20% campaign-based CRM activity, using workflow and automation functions within the tools. Reduce manual production wherever possible.
• Effectively manage, execute, and track the performance of marketing activity.
• Analyse campaign performance to identify tactical and strategic areas for improvement.
• Champion continuous improvement by ensuring that all activity includes a test – measure – learn component.
• Embed ways of working that support high quality comms and that build strong relationships across D2C, manage and guard clear expectations regarding SLAs.
• Train and educate all team members on CRM best practices, ensuring effective utilisation of the CRM system throughout the organisation.

About you:

• 5 years+ experience of working in a CRM / Data role
• Experience of building automated customer journeys in a CRM platform – ideally Bloomreach (our internal platform) or similar
• Previous experience working with Digital Analytics Platforms such as: Google Analytics Explore, Adobe Analytics, Acoustic / IBM Digital Analytics
• Ideally would be proficient in HTML and / or other coding languages e.g., SQL/JavaScript
• Basic knowledge of personalization languages - Jinja or similar
• Ability to understand data collection methods from websites and build relevant reporting inside the platform
• Ability to track and evaluate the performance of emails and other marketing campaigns
• Knowledge of digital marketing and CRM methodologies (LTV, Retention, Loyalty, upsell & cross-sale)
• Ability to present and interpret data to the senior management team
• Ability to troubleshoot and investigate issues based on data points
• Understanding of data evaluation concepts such as A/B testing and statistical significance
• Knowledge of customer journey mapping and experience in executing multi-channel campaigns
• Experience in the end-to-end delivery of email marketing campaigns
• Experience in working with customer data, including permissions, data protection, GDPR, segmentation
• Self-motivator and good communicator
• Ability to manage, prioritise and delegate work to junior team members,
• Ability to manage and coordinate multiple projects and multiple 3rd party stakeholders to achieve desired outcomes at the highest level, within the given timescales 
• Supporting and enabling the business to achieve its regulatory requirements, including consumer duty

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits

• Starting holiday entitlement of 27 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 8%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We are looking for an ambitious, self-starter to join our high performing team as a Prudential Regulation Reporting Manager.

Reporting to the Head of Financial Control, you will be responsible for managing the Group’s annual ICARA process, including the preparation of the Group’s ICARA, wind down and recovery plans, and technical papers for Executive and Board Committees.

This is a great opportunity for someone who is technically strong, with excellent verbal and written communication.

Key responsibilities:

• Manage the Group’s annual ICARA process, including the preparation of the Group’s ICARA, wind down and recovery plan, co-ordinating with Risk, Finance and Operations.
• Prepare technical papers for Executive and Board Committees.
• Maintain knowledge of legislative and regulatory developments and external reporting requirements.
• Lead the research and implementation of revised prudential regulatory reporting requirements and industry best practices.
• Provide support, advice and education to the business on the implementation of regulatory requirements.
• Prepare the Group’s annual ICARA regulatory submissions to the FCA.
• Manage the relationship with the Group’s regulatory reporting external advisers.
• Review and develop policies and procedures to enhance the control and review framework.

Competence

• Qualified accountant (ACCA/ACA with at least 2 years PQE)
• Experience of drafting technical papers, policies and procedures

Knowledge & Skills

• Excellent verbal and written communication
• Planning, organisation and time management skill with ability to prioritise
• Ability to work to tight reporting deadlines
• Strong technical skills
• Logical mindset; able to solve problems
• Disciplined, methodical and rigorous combining ‘eye for detail’ with ability to understand wider context
• Comfortable working in a fast-paced environment
• Flexible and highly motivated
• Ability to work unsupervised
• Strong IT skills including Microsoft Excel
• Financial Services experience (desirable but not essential)

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits

• Starting salary of up to £60,000 DOE
• Starting holiday entitlement of 27 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 8%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We now have an exciting opportunity for a Software Engineer to join a forward thinking company offering a collaborative team working environment, training and excellent career progression.

Our strategy is to have a cross functional development team, with team members working on all areas of our technology stack and propositions.

What we're looking for

We’re looking for an intelligent, energetic and driven software engineer to help us deliver our brand, products and services to our clients and their advisers. People who are excited by technology, love pushing the boundaries of what's possible while at the same time keeping an eye on the bigger picture and ensuring the best outcomes for our customers by providing straightforward solutions.

This is a challenging role involving a high level of attention to detail but also allows a great deal of flexibility on achieving the right result using the best technology for a given situation. This is a great opportunity for someone who is looking for a fast paced environment which is varied and rewarding.

You will be part of a cross-functional Agile team, delivering our enterprise backlog development items. You will have solid experience in delivery of development projects to agreed timescales and quality objectives, working in accordance with defined Agile framework and processes.

What you'll have

• Strong experience in developing services and APIs using C# 
• Strong knowledge of relational and NoSQL databases
• Secure development practices.
• Using a git-based source control system.
• Knowledge of CI automation systems such as Jenkins
• Some experience of React or Angular frameworks
• Experience working in an Agile and DevOps environment.
• Excellent communication and documentation skills.
• Planning, organisation, and time management skills.
• Strong analytical and problem-solving skills.

The nice to haves

• Messaging (e.g. SQS)
• Working knowledge of domain-driven design.
• Docker/Kubernetes and container orchestration tools.
• Knowledge of design patterns.
• Test-driven development (TDD).
• AWS cloud infrastructure/Relevant AWS certifications. 
• Previous experience working in e-commerce and/or financial services.

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits

• Starting salary of £35,000 - £50,000 DOE
• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Dedicated time for proof-of-concepts and assessing new tech
• Support to attend conferences, events, and meet-ups
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We're looking for a range of developers at different stages in their career and offer Go training for experienced engineers who haven’t used Go before. 

The Touch team is developing a next generation investment platform. We want to use technology to improve the way consumers access financial advice and manage their investments. 

The majority of existing platforms are still reliant on software and processes that aren’t capable of supporting today’s technology, so we started from scratch, developing a modern platform that is as efficient as possible.

We're building a mobile first investment app that lets advisers manage their clients' investments entirely through their Smartphone. 

What you'll do:

• Engage in the full software development lifecycle: requirements gathering with stakeholders, working as a team to build and test features, managing deployment and supporting the service in production. 
• Work as part of a distributed team made up of self-motivated and collaborative individuals. Much of our communication is remote and async so good communication skills are key. 
• Iteratively make improvements to a new product while aligning to our mutually agreed design and architectural principles. 
• Always looking for ways we can improve our product, processes and practices. We don’t like friction and waste. 
• Automated testing, continuous integration and continuous deployment. We are huge proponents of automation. 
• Working outside of your specialism when needed. While all our team members have a specialism, we don’t let that restrain us. Our engineers jump in to help get things done even in technologies out of their core competency. 

What you'll have:

• Excellent programming and problem solving skills 
• Understanding of relevant software design patterns and paradigms, such as OOAD, DDD, MVC, microservices, containers/orchestration or event-driven architecture 
• Experience in creating performant, scalable, secure and well tested code. 
• You take ownership of tasks and problems, clearing roadblocks and pulling in other people to help when needed. 

Our tools and technologies: 

The below are all things that we are either currently using or have found to be a useful foundation when joining our team. Prior knowledge of them is not essential but would be beneficial to the role: 

• Go (we can offer training for experienced engineers who haven’t used Go before) 
• gRPC/proto 
• PostgreSQL 
• The HashiCorp stack, such as Nomad, Terraform and Vault 
• Docker 

Other technologies we use include:  

• TypeScript and Vue 
• Dart and Flutter 

About Touch by AJ Bell:

Touch are developing a next generation investment platform. We want to use technology to improve the way consumers access financial advice and manage their investments. The majority of existing platforms are still reliant on software and processes that aren’t capable of supporting today’s technology, so we started from scratch, developing a modern platform that is as efficient as possible.

We're building a mobile first investment app that lets advisers manage their clients' investments entirely through their smartphone.

We originally founded the company (then Adalpha Ltd) in 2018, before being acquired in 2021 by AJ Bell, one of the UK's largest investment platforms and part of the FTSE 250 Index, to support the development of their digital services.

About AJ Bell:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits:

• Starting salary of £40,000 - £80,000 (Depending on experience)
• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Loans for travel season tickets
• Death in service scheme
• Dedicated time for proof-of-concepts and assessing new tech
• Support to attend conferences, events, and meet-ups
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We are now recruiting for an Identity and Access Management Analyst to support the Chief Information Security Officer in managing and reporting on Identity and Access Management (IAM) within Technology Services and Business teams.

The Identity and Access Management Analyst will perform access controls such as user access reviews, provisioning and de-provisioning user accounts, and managing role-based access controls (RBAC). 

What you'll do

• Provision of access for joiners, movers, and leavers, collaborating with multiple teams within the enterprise to ensure that users have access to the resources necessary to perform their respective roles.
• Periodic access recertification and follow up activities to ensure the access and privileges are adjusted accordingly to confirmation of line managers.
• Drives campaigns and plays a critical role in supporting users to acquire the required skills for identity self-management. 
• Preparing for and supporting internal and external audits related to access controls and IAM processes.
• Generating and analysing reports on access control activities, incidents, and compliance status.
• Identifying and mitigating risks associated with identity and access management.
• Developing, implementing, and maintaining IAM policies, standards, and procedures and ensuring AJ Bell’s processes align
• Developing and delivering training sessions and materials for end-users and IT staff.
• Continuously improving IAM processes and technologies to enhance security and efficiency.

What you'll have

• Proficiency with IAM-related tools and platforms such as Active Directory, SailPoint, CyberArk, Microsoft Azure AD and basic PowerShell scripting.
• Knowledge of role-based access control (RBAC), attribute-based access control (ABAC), and discretionary access control (DAC).
• Strong grasp of information security principles and practices.
• Knowledge of regulations and standards such as GDPR, NIST and ISO 27001.
• Ability to analyse access control data to identify patterns and anomalies.
• Skills in conducting root cause analysis of security incidents related to IAM.
• Experience in quickly resolving IAM-related incidents and issues.
• Ability to clearly communicate technical information to both technical and non-technical stakeholders.
• Ability to stay updated with the latest IAM technologies and trends and apply them to improve security and efficiency.

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits

• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 8%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We are now looking for an Identity and Access Management Lead to support the Chief Information Security Office. The IAM function collaborates with the business and the broader information security team to ensure that appropriate IAM controls, policies, and procedures are in place, aligning with industry best practices and regulatory requirements.

What you'll do

• Develop, implement and monitor strategic, comprehensive enterprise IAM frameworks, guidelines and best practices with focus on ensuring that the integrity, confidentiality and availability of information is managed and controlled.
• Lead the IAM projects and design activities to respond to complex requirements focused on cybersecurity including delivering user access recertification campaigns.
• Develop a reporting mechanism based on metrics to monitor progress, to measure efficiency and effectiveness of systems/framework, and to facilitate resource allocation.
• Perform access controls such as user access reviews, supporting provisioning and de-provisioning of user accounts, and managing role-based access controls (RBAC).
• Provide operational leadership and serves as a key liaison between the IAM team and AJ Bell’s senior executive leadership, including providing KPI and KRIs reports to various governance forums.
• Keep up to date with security issues and best practices related to risk management. Monitor emerging threats, trends, and advise relevant stakeholders on the appropriate courses of action.
• Work closely with IT infrastructure, application development, and security teams to ensure integrated IAM solutions.
• Provide supervision on new application’s onboarding as per the AJ Bell’s IAM framework and processes.
• Support CISO in developing a IAM technology strategy aligned to the broader IT strategy and roadmap.
• Perform other related duties and fulfil responsibilities as required.

What you'll have:

• Experience in Privileged Access Management and Identity Governance and Access Management
• Technical security knowledge with exposure to relevant technical architecture, environments, platforms, and software industry procedures
• Understand a variety of IAM-related product suites and tools in order to make critical operational and strategic decisions. Example products include Active Directory, SailPoint, ADFS, Azure AD, CyberArk, PowerShell Scripts
• In depth knowledge of role-based access control (RBAC), attribute-based access control (ABAC), and discretionary access control (DAC).
• Familiarity with information security principles, tools, processes, procedures, and frameworks such as NIST and CIS
• Ability to coach others to improve security knowledge and skills.
• Ability to deal with ambiguity in a very dynamic and high speed and complex business environment.
• Strong analytical thinking, written, and oral communication skills.
• Effective communication skills, both written and verbal
• Ability to plan, take ownership, organise, and follow through on assigned tasks and complete with little or no prompting from management.
• Ability to challenge approach, strategy, and implementation to ensure Information Security is consistently considered and improved.

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits

• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 8%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We are seeking an experienced software engineering team lead with a strong interest in Generative AI and large language models (LLMs) to help us deliver cutting-edge GenAI solutions across our business. This is a unique opportunity to not only work with advanced AI technologies but also build and lead a new team of engineers from the ground up.

If you are passionate about GenAI, have a strong background in software development, are a talented leader, and are eager to push the boundaries of what's possible with this transformative technology, we want to hear from you.

What you’ll do

• Lead the design and implementation of innovative GenAI solutions that tackle complex business challenges.
• Architect and develop our internal GenAI-as-a-Service platform.
• Build and nurture a high-performing team of software engineers from the ground up.
• Drive the integration of GenAI capabilities into our existing systems, collaborating closely with product-aligned engineering teams.
• Partner with senior leadership to define and execute on strategic roadmaps.
• Champion safe and responsible AI adoption in collaboration with InfoSec and Risk teams
• Stay at the forefront of GenAI and LLM advancements, identifying new opportunities for our business.
• Cultivate a team culture that thrives on innovation, continuous learning, and technical excellence.

What you'll have

• Demonstrable passion for Generative AI, evidenced by hands-on experience with GenAI frameworks, successful enterprise implementations, personal projects, or active participation in AI communities.
• Proven track record of leading engineering teams in fast-paced, innovative environments.
• Strong full-stack software development experience in enterprise settings.
• Expertise in creating performant, scalable, and secure code with robust testing practices.
• Proficiency in cloud-based solutions, with a preference for AWS experience.
• Solid understanding of containerisation technologies (e.g., Docker, Kubernetes).
• Hands-on experience with Agile methodologies.
• A pragmatic approach to problem-solving, with the ability to prioritise and drive results.

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totaling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits

• Competitive starting salary
• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

An exciting opportunity has arisen to join the Risk Team at AJ Bell. This is a fantastic opportunity for an experienced risk professional to take a step up in their career, with the support of AJ Bell who will help you grow and develop, through the training and study support scheme which is part of our benefits package.

You will be responsible for supporting the delivery of an effective enterprise-wide risk management framework across AJ Bell, also partnering with a variety of departments across the business. You will help to ensure that AJ Bell’s risk management framework is robust in identifying, assessing and managing risks.

What does the job involve?

• Supporting development of the Group Risk Management Framework across AJ Bell
• Promoting a strong risk culture, educating and advising on the GRMF
• Attending and facilitating risk forums with departments across AJ Bell
• Providing support and challenge to risk owners on risk and controls assessments
• Preparing and delivering training to enhance business understanding of risk management
• Oversight of AJ Bell’s risk and control self-assessment (RCSA) process
• Controls testing as part of the annual control effectiveness review (CER), which is a 2nd line review of the effectiveness of the Group’s controls  
• Maintenance of AJ Bell’s risk register (4risk), facilitating first line updates to risk and control data to ensure up-to-date
• Embed the risk incident process, providing independent assessment of incidents
• Supporting the production of risk reporting where required for forums, committees and external reporting
• Carrying thematic risk reviews for areas of risk within AJ Bell which are deemed to require additional assurance, due to factors such as, risk events, breaches, or market conditions
• Providing risk input into the Internal Capital Adequacy and Risk Assessment (ICARA) process. Assisting with the Group’s ICARA scenario workshops
• Helping to develop AJ Bell's Environmental, Social and Governance (ESG) risk management framework and assisting with the production of the Group’s Taskforce for Climate-related Financial Disclosures (TCFD)

What we're looking for:

• At least 5 years’ experience in UK-regulated Financial Services environment
• At least 3 years’ experience in a risk focussed role
• Degree and / or appropriate professional qualifications
• Comprehensive understanding of a risk framework, with experience in embedding
• Ability to communicate effectively with a variety of stakeholders
• Commercial awareness and pragmatism leading to appropriate risk taking
• Good report writing and presentational skills
• Good knowledge of MS Office
• High levels of attention to detail
• Exposure to regulatory frameworks
• Effective planning, organisation and time management skills
• ICAAP/ICARA experience desirable 
• Control assurance experience desirable

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits:

• Stating salary of up to £70,000 DOE
• Starting holiday entitlement of 27 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 8%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

To further our expansion, we are now recruiting for a Senior UX Designer to play a prominent role in our UX Team, producing designs for our award-winning platforms. Reporting directly to the UX Lead you will provide senior-level design expertise, taking UX responsibility for a specific business area.

We are looking for someone with a minimum of 5 years experience in UX and who wants to join a passionate team of creatives working with the financial services industry.

What you'll be doing

• Design leadership: Help lead the strategic planning of design initiatives, aligning design efforts with broader business goals. Play a key role in shaping our overall design strategy, influencing decision-making at senior levels.
• Creativity: You can effectively demonstrate your expertise in creating seamless user experiences across various devices (mobile & web) and platforms.
• Design Systems: You have extensive knowledge in creating and maintaining components in a Figma library, bringing creative ideas to help iteration, contributing extensively to the development of our new design guidelines and component libraries. 
• Collaboration: You are able to collaborate with executive and cross-functional teams and will play a key role in building and nurturing team collaboration.
• Decision making: You can make informed and strategic decisions in the design process, balancing user needs, business considerations and creative goals.
• Research: You can illustrate skills in designing and overseeing comprehensive usability testing processes, utilising both quantitive and qualitative methodologies.
• You can effectively communicate design ideas, rationales and strategies clearly and persuasively to various audiences.
• You will be an advocate for UX in the wider business looking for opportunities to showcase UX, via blog posts, chances to talk and proactive workshops that are not on the product roadmap.
• You will be able to inspire and motivate team members providing mentorship and guidance.
• Contribute to weekly UX Critique sessions.

What you'll already have

• Naturally creative
• Confident communicator
• Strong collaboration skills
• Passionate
• Troubleshooting and problem-solving skills
• Minimum 5 years’ experience in a UX role
• Expert in prototyping software (Figma, XD etc)
• Deep understanding of user psychology
• Accessibility expertise
• Experience in guiding junior members of the team
• Expertise in juggling multiple projects
• Naturally inquisitive
• Self-motivated and ambitious

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits:

• Stating salary of up to £55,000
• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 7%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Dedicated time for proof-of-concepts and assessing new tech
• Support to attend conferences, events, and meet-ups
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We're now looking to recruit a CASS Audit Lead! Reporting to the CASS Manager, the CASS Audit Lead will be responsible for leading and coordinating external CASS audits. This includes ensuring audits are delivered in accordance with the audit plan, coordinating audit activities, providing appropriate management information and tracking audit actions through to closure.  

What does the job involve?

• Understanding in detail how CASS applies to AJ Bell group entities, including CASS governance and the controls in place to ensure client money and assets are segregated and protected.
• Understanding the firm’s systems and IT controls that supports the firm’s adherence to CASS.
• Responsible for managing external audits from planning through to fieldwork, testing, reporting and closure.
• Managing inter-dependencies between CASS and Statutory audits.
• Working closely with external audit teams and internal business areas to ensure audit work is managed efficiently and effectively from start to finish.
• Planning and facilitating audit walkthroughs with external auditors and internal business areas. Providing CASS technical support as required.
• Taking ownership of and managing sample requests from auditors, liaising with business areas to provide relevant evidence.
• Performing a final quality review of audit evidence before submission to the auditor.
• Monitoring overall progress of the audit and resources, highlighting inefficiencies, risks and issues.
• Preparing and maintaining appropriate management information, including status reports and end-stage assessments.
• Action tracking and reporting.
• Production of a quarterly aggregated breach schedule report, including rule mapping.
• Identifying areas for improvement and proactively making recommendations for change.

In addition, support the firm’s wider CASS function by:

• Providing regular audit status updates to CASS Forum and other forums and committees
• Undertaking root cause and trend analysis to enable the production of MI
• Providing support and assisting in the delivery of training to operational teams
• Supporting change initiatives, assessing the impact on CASS processes
• Representing the CASS team in relevant discussions and meetings

Competence, Knowledge and Skills:

• Strong CASS understanding and knowledge, particularly of chapters 6, 7, 8 & 10 of the CASS handbook.
• Previous audit/CASS audit experience
• Strong planning and organisation skills
• The ability to effectively manage cross-functional teams and co-ordinate work to be undertaken by different teams and departments
• Experience working with Microsoft Office, including Excel, Word and PowerPoint
• Excellent problem solving and decision-making skills with the ability to compile and evaluate data for decision making
• Excellent communication skills both verbal and written
• Good understanding of financial services
• The ability to work well under pressure

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits:

• Stating salary of £45,000 - £52,000 DOE
• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 7%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

Do you have a passion for building brands and a keen eye for detail? Are you excited by the prospect of working for a leading investment platform?

We're looking for a creative and organised Brand Executive to join our team and play a vital role in driving brand awareness and engagement for AJ Bell. In this fast-paced role, you'll work with the Brand Team to support the execution of our brand strategy.

What does the job involve?

• Support the delivery of all our through-the-line brand communications activity.
• Help craft and communicate our brand message through internal communications channels.
• Develop campaign briefs to enhance AJ Bell's employer brand awareness.
• Manage day-to-day relationships with internal and external stakeholders.
• Maintain group website content, ensuring it aligns with regulatory requirements and business objectives.
• Build and maintain a library of approved brand visuals for use across offline and online marketing channels.
• Play an active role in managing our visual and tone-of-voice guidelines and using them to consult all areas of the business.
• Oversee the ongoing campaign development process.

What you'll already have:

• Marketing experience, particularly with offline and online campaign development and execution.
• Confidence and experience in building relationships with internal and external stakeholders.
• A proven track record of updating website content (basic HTML knowledge a plus).
• A creative and enthusiastic mind that thrives on generating new ideas.
• A practical approach to problem-solving and the ability to work independently and collaboratively.
• Excellent organisational skills, self-motivation, and the ability to meet deadlines.
• The flexibility to handle multiple projects simultaneously while maintaining a high degree of attention to detail.
• Strong interpersonal and communication skills.
• A strong understanding of above-the-line and below-the-line media.

What AJ Bell offers:

• The opportunity to work for an award-winning investment platform in a dynamic and growing industry.
• A collaborative and supportive work environment.
• A chance to develop your skills and knowledge in brand management and marketing.
• Competitive salary and benefits package.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits:

• Stating salary of up to £30,000 DOE
• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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Job Description

We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team. You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.

What you'll do:

• Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
• Identify areas for improvement within Service Delivery via automation and standardisation.
• Assist in planning, executing, and seeing Technology Service projects through to completion.
• Produce clear and precise documentation, including training materials, for multiple systems.
• Take ownership of technical problems and see through to resolution even when passed to third parties.
• Liaise with other members of the team for support and escalation, providing adequate and accurate information to discuss and review escalated calls.
• Install, maintain, and support new applications.
• Review services, application delivery, and patching processes.
• Administer backup and restore operations.
• Collaborate with various business and technical teams to enhance overall service delivery.

What you'll already have:

• Excellent customer service and communication skills, with the ability to explain technical issues to non-technical customers.
• Extended administration and troubleshooting experience of the following systems: Azure/Active Directory, Group Policy, MS Exchange, SharePoint, Office 365, VMWare vSphere, and Horizon View Client.
• Automation through use of PowerShell, coding and APIs, including read, write, and debug skills.
• Knowledge and interest in automation software i.e., Jenkins, AdTempus etc.
• Excellent problem-solving and analytical skills, evident via work experience or technical qualifications.
• An active knowledge of information technology, and a passion for keeping up to date with the latest technologies.
• Desire to learn new skills and progress professionally.
• Ability to work under own initiative as well as part of a team.
• Ability to quickly learn and adapt to new systems and technologies, ensuring minimal disruption to service delivery and maintaining high levels of productivity.
• Experience in troubleshooting desktop and system problems, diagnosing, and resolving hardware/software issues. Proficiency in Windows Server and Windows 10/11.
• Incident and problem management experience, provide effective solutions and workarounds to incidents and problems.
• Capability to prioritize and manage multiple open cases and small projects simultaneously.
• Solid understanding of network infrastructure and protocols. Experience with network troubleshooting tools.
• Experience with backup and recovery solutions and strategies.
• Basic knowledge of database management systems (SQL, MySQL).
• Strong experience with cloud services, including cloud migration projects.
• Knowledge of ITIL best practices and experience in an ITIL-based environment.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits:

• Stating salary of £29,000 - £32,000 DOE
• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Dedicated time for proof-of-concepts and assessing new tech
• Support to attend conferences, events, and meet-ups
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

See more jobs at AJ Bell

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Job Description

Looking to develop a career with an award-winning business in the financial services industry? AJ Bell could have just the opportunity for you.

An opportunity has arisen for a Financial Management and Reporting Accountant to join our high performing finance team to support the continued growth of the business. Reporting to the Financial Management and Reporting Manager, you will play an integral role in delivering key management information and analysis, ensuring accurate reporting within deadlines. The successful candidate will have strong interpersonal skills and experience in contributing to high quality management information to a range of stakeholders within the business.

We are looking for a technically strong individual, who can demonstrate the ability to build strong relationships and communicate well across the team and the wider business.

Key focus areas of your role will be:

• Responsible for the preparation of key internal reporting requirements, including supporting the Business review and Cost centre reporting process, Cashflow forecasting and Treasury reporting.
• Calculation and preparation of key accounting adjustments, including accruals, prepayments, revenue, and tax adjustments
• Maintenance of fixed assets register
• Maintenance of complex financial modelling, with opportunities to develop and create new models
• Preparation of monthly balance sheet reconciliations
• Develop strong working relationships with the business
• Assist in continued development of the financial controls & reporting
• Assist with ad hoc project work as required by the business

This role is a great opportunity for someone who is proactive, embraces challenges and is looking for a fast-paced environment in which to thrive.   

Qualifications, skills and experience

• ACA/ACCA/CIMA qualified with at least 2 years PQE (could suit a first-time mover from practice)
• Experience of reporting within a large company or plc environment desirable
• Good understanding of IFRS frameworks
• Strong analytical skills
• Logical mindset; able to solve problems with an ‘eye for detail’
• Excellent communication skills and ability to summarise information effectively
• Organisation and time management skills with ability to prioritise
• Ability to work to tight reporting deadlines
• Proficiency in using accounting software and MS Office applications, particularly Excel

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits:

• Stating salary of up to £40,000 DOE
• Starting holiday entitlement of 25, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

See more jobs at AJ Bell

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Job Description

We have a new exciting opportunity to join our Marketing department. As a Senior Content Marketing Executive at AJ Bell, you’ll play a crucial role in supporting and executing content strategies that enhance our online presence, engage our audience, and support our product initiatives. You’ll be responsible for keeping our website up to date with fresh, relevant content, optimising it for search engines, and working closely with the rest of the content marketing team to support on product campaigns.

Key responsibilities:

1. Content strategy and management:
   • Work alongside the Content Manager to ensure timely delivery of content across various websites, including AJ Bell, Dodl, and Money Matters.
   • Join quarterly meetings with internal stakeholders to prepare our content calendar.
   • Work closely with the wider Product team to create relevant content that supports new launches and campaigns.
   • Manage and update the content management system (CMS) to maintain a well-organised and user-friendly website.
   • Support our Web Content Executive with all BAU tasks on the CMS.
   • Ensure all content aligns with brand guidelines and regulatory requirements.
   • Brief, review, and publish high-quality content for the website, including articles, product pages, blog posts, banners, videos, podcasts and landing pages.
   • Collaborate with internal stakeholders and subject matter experts to produce informative and engaging content that meets the needs of our target audience.
2. Search engine optimisation:
   • Conduct keyword research and apply SEO best practices to improve the website's rankings.
   • Monitor and analyse website performance using SEO tools and analytics platforms to identify opportunities for optimisation.
   • Participate in regular calls with our SEO agency and brief in new requirements or initiatives to support our three main SEO strategy pillars.
   • Keep the website content updated and ensure it adheres to SEO guidelines to maximise visibility and traffic.
3. Tracking and reporting:
   • Regularly review newly published content on the website using content performance metrics.
   • Take action for any feedback reported by customer services teams or platforms on the website.
   • Assist with quarterly reporting to the wider D2C team.
   • Provide insights and recommendations for improving our strategies based on data analysis.
   • Stay informed about industry trends and emerging content marketing practices that we can implement.

Competence, Knowledge and Skills:

• Bachelor’s degree in marketing, communications, literature, or a related field.
• Minimum of three years of experience in content marketing.
• Strong writing, editing and proofreading skills, with a keen eye for detail.
• Proven ability to develop engaging and informative content for various audiences.
• Good knowledge of SEO and the ability to carry out keyword research and in-page audits.
• Ability to use SEO tools (e.g. Google Analytics, SEMrush, Ahrefs) and content management systems (e.g. WordPress, Drupal).
• Excellent project management and organizational skills, with the ability to manage multiple tasks and deadlines.
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Collaborative team player with strong interpersonal skills and the ability to work effectively with cross-functional teams.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits:

• Stating salary of up to £40,000 DOE
• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 7%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

See more jobs at AJ Bell

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Job Description

We are now looking for an enthusiastic, self-motivated and proactive individual to join our team as an IT Asset Specialist. This role will be perfect for an individual who excels both independently and within a team, and who can contribute to the evolution of our IT asset management practices.

The successful candidate will work alongside the existing team member to ensure the efficient completion of all day-to-day activities related to hardware and software asset management. This includes tracking and auditing hardware and software assets, disposing of hardware assets in accordance with relevant regulations, identifying opportunities to reduce costs and mitigate risks associated with software licensing, and maintaining an effective license position for all software contracts.

As an IT Asset Specialist, you will be instrumental in advancing the ITAM function's maturity. Collaborating closely with the IT Service Manager, you will evaluate current processes and procedures to identify areas for improvement and help implement effective asset management practices.

What does the job involve?

• Keeping track of all IT assets owned by the organisation, including hardware, software, and licenses.
• Managing the entire lifecycle of IT assets, from procurement to retirement or disposal.
• Monitoring software licenses to ensure compliance with vendor agreements and optimising license usage to minimise costs.
• Conducting regular audits to verify the accuracy of asset inventories and ensure compliance with organisational and regulatory requirements.
• Analysing asset usage patterns and identifying opportunities to optimise resources and reduce costs without compromising performance.
• Ongoing review of existing Asset Management processes and procedures to identify areas of improvement, ensuring improvement activities and planed and implemented.
• Helping drive better practices and culture across the organisation by embedding ITAM into all existing processes, including new starters, leavers, procurement, and projects.
• Working with cost centre owners to forecast budget requirements, based on expenditure and potential future cost
• Supporting the IT Service Manager with supplier management activities, such as attending suppler service meetings, preparing supplier score cards and monthly supplier MI.

Competence, Knowledge and Skills

• Strong communication and interpersonal skills, with the ability to interact effectively at all levels of the business.
• Excellent organisational and time management skills with the ability to effectively manage and prioritise workload.
• Ability foster collaboration and teamwork with other departments to effectively achieve shared goals and objectives.

• Ability to adapt to changing business needs and priorities.
• Capable of challenging appropriately and proposing solutions to problems.
• Collaborative team player with personable
• Previous experience in an IT Asset management co-ordinator, specialist, or similar role.
• Knowledge of Hardware Asset life cycle from request to disposal.
• Experience interpreting licensing terms and conditions, purchase orders, and service agreements.
• Knowledge of software management practices, ensuring optimal use and compliance with licensing agreements.
• Experience of using hardware and software asset management tools or systems.
• Experience with Microsoft Office desktop tools (Word, Excel, Outlook)
• Experience of Atlassian tools (JIRA, Confluence) - desirable
• ITIL V3/4 certification - desirable

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits:

• Stating salary of £40,000 - £55,000 DOE
• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 7%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Dedicated time for proof-of-concepts and assessing new tech
• Support to attend conferences, events, and meet-ups
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

See more jobs at AJ Bell

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Job Description

We're now looking to recruit a Business Analyst to join our Operational Change department and support AJ Bell in our growth and cost targets. The purpose of the role is to work with stakeholders to ensure the successful delivery of continuous improvements, new products & functionality. 

Responsibilities include:

• To implement change across the department in support of strategic goals and ways of working
• Working closely with project managers and the internal teams to understand business requirements.
• Performing in-depth analysis that helps us identify and validate the requirements for both the business and technical aspect of the platform
• Maintaining detailed documentation that clearly outlines any business or technical requirements for the project and how we can fulfill them
• Identifying opportunities for business growth and expansion via market research and analysis as well as any possible threats or barriers to them

What we're looking for:

• Experience working as a Business Analyst
• Experience working in the financial services (desirable)
• Must have experience with business process mapping 
• Good communication skills both verbal and written
• Proven experience using project tracking tools e.g. Atlassian Jira
• Ability to efficiently switch focus between various tasks, applications, or projects
• Strong analytical skills e.g. Data analysis, process evaluation, and solution assessment
• Ability to adapt to different/complex environments
• Must have experience with business process mapping 

About Us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

What we offer:

• Starting salary up to £50,000 (dependent on experience)
• Generous holiday allowance increasing up to 31 days with service, plus bank holidays
• Holiday buy/sell scheme
• Hybrid working policy
• Casual dress code
• Discretionary bonus
• Contributory pension scheme
• Buy as you earn share scheme
• Free shares scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme from day one
• Bike loan
• Discounted PMI and Dental
• Paid volunteering opportunities
• Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

Qualifications

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Job Description

Based in our London office we're now looking to recruit a Senior Experimentation Executive who will support the team in driving the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates.

This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies.

The day to day responsibilities:

• Conversion Planning: Develop and execute testing roadmap alongside the Experimentation Manager, which aligns with and supports business objectives and initiatives. 
• Conversion delivery:Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Oversea all test development and QA processes as necessary.
• Conversion Insight:Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business.
• Experimentation platform expert:Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Keep up to date on platform releases and how they will enhance the testing programme.
• Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog.
• User Experience Enhancement:Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Contribute to refining website elements to streamline user journeys.
• Cross-functional Collaboration:with marketing, product, technology and UX teams to execute testing roadmap.
• Third-party relationship management: to support the experimentation agenda, delivering on agreed tests and analyses.  
• Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation.

Competencies, Knowledge & Skills:

• Previous experience of designing and executing conversion optimisation tests
• Strong practical understanding of web technologies and HTML
• Familiar with optimisation tools and platforms, preferably Webtrends Optimize
• Experience using data analytics tools, preferably GA4 and Crazy Egg
• Awareness and understanding of UX & CX design principles
• Experience working with web developers
• Competent in JavaScript and Google Tag Manager
• Advanced Excel skills
• Previous experience in Financial services industry desirable
• Hard working, adaptable, attention to detail, result oriented etc. 
• Effective communication: ability to interpret and translate concepts into clear written briefs and designs
• Collaboration: capacity to work effectively with cross-functional teams

About Us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

What we offer:

• Starting salary up to £38,000 (dependent on experience)
• Generous holiday allowance increasing up to 31 days with service, plus bank holidays
• Holiday buy/sell scheme
• Hybrid working policy
• Casual dress code
• Discretionary bonus
• Contributory pension scheme
• Buy as you earn share scheme
• Free shares scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme from day one
• Bike loan
• Discounted PMI and Dental
• Paid volunteering opportunities
• Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

Qualifications

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Job Description

Based in our London office we're now looking to recruit a Senior Experimentation Executive who will support the team in driving the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates.

This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies.

The day to day responsibilities:

• Conversion Planning: Develop and execute testing roadmap alongside the Experimentation Manager, which aligns with and supports business objectives and initiatives. 
• Conversion delivery:Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Oversea all test development and QA processes as necessary.
• Conversion Insight:Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business.
• Experimentation platform expert:Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Keep up to date on platform releases and how they will enhance the testing programme.
• Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog.
• User Experience Enhancement:Work with UX/UI designers and developers to implement user-friendly design principles and improve the overall digital experience. Contribute to refining website elements to streamline user journeys.
• Cross-functional Collaboration:with marketing, product, technology and UX teams to execute testing roadmap.
• Third-party relationship management: to support the experimentation agenda, delivering on agreed tests and analyses.  
• Industry Research and Best Practices: Stay up-to-date with industry trends, emerging technologies, and best practices. Evaluate competitor websites and benchmark performance to identify opportunities for differentiation and innovation.

Competencies, Knowledge & Skills:

• Previous experience of designing and executing conversion optimisation tests
• Strong practical understanding of web technologies and HTML
• Familiar with optimisation tools and platforms, preferably Webtrends Optimize
• Experience using data analytics tools, preferably GA4 and Crazy Egg
• Awareness and understanding of UX & CX design principles
• Experience working with web developers
• Competent in JavaScript and Google Tag Manager
• Advanced Excel skills
• Previous experience in Financial services industry desirable
• Hard working, adaptable, attention to detail, result oriented etc. 
• Effective communication: ability to interpret and translate concepts into clear written briefs and designs
• Collaboration: capacity to work effectively with cross-functional teams

About Us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

What we offer:

• Starting salary up to £38,000 (dependent on experience)
• Generous holiday allowance increasing up to 31 days with service, plus bank holidays
• Holiday buy/sell scheme
• Hybrid working policy
• Casual dress code
• Discretionary bonus
• Contributory pension scheme
• Buy as you earn share scheme
• Free shares scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme from day one
• Bike loan
• Discounted PMI and Dental
• Paid volunteering opportunities
• Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

Qualifications

See more jobs at AJ Bell

Apply for this job