ABOUT THE TEAM

The IT Service Specialist is a member of the Information Technology (IT) team within Mural’s Centralized Operations team which includes IT, PMO, Data & Analytics, and Business Strategy Ops. The IT Team is positioned to deliver enterprise class service and support to all Muralistas, following best practices in support, application management, and proactive service management. We value accountability, efficiency, resourcefulness, and going the extra mile as we strive for excellent customer satisfaction. A person in this role will represent and promote our team’s vision to be the go-to team for accelerating Mural’s northstar initiatives.

YOUR MISSION

Your primary responsibility will be servicing a global remote workforce across a variety of hardware and software applications. While managing IT support responsibilities, you will also contribute to the team’s improvement efforts that seek to more quickly resolve issues and minimize problems before they occur. Your efforts will help boost our service levels and customer satisfaction scores.

WHAT YOU'LL DO

• Provide proactive and ad-hoc support to resolve issues with computer hardware (mac and pc), applications, and integrations
• Onboard new Muralistas, ensuring all assets and accounts are set up as needed
• Manage user access and role settings across the many services we use and ensure all changes are within compliance
• Enforce compliance policies by actively monitoring statuses and settings
• Collaborate with peers and stakeholders on improvement efforts that seek to provide exemplary service to our users
• Contribute to knowledge base articles, empowering users to quickly address questions or problems
• Take ownership of tasks on projects with technology-related needs, such as integration configurations

WHAT YOU'LL BRING

• 3+ years technical support and/or customer service experience
• Working knowledge of PC technical support, systems administration, networking, and Windows and Mac operating systems (Linux a plus)
• Proven ability to troubleshoot complex technology issues
• Ability to identify and proactively address improvement opportunities
• Ability to provide remote technical support over chat, phone, and video
• Kindness, empathy, flexibility, patience, and commitment

Purpose of the Job 

At 6sense, we are looking for a highly skilled Staff Visual Designer who can shape the look and feel of our product portfolio through pragmatic but visually compelling components and pattern design. Suppose you have experience as the in-house leader of visual design for an enterprise design system. In that case, this is an exciting opportunity to make your mark on an existing but still-developing design system.  

Our product designers are excited to design and document the functionality of base components, but we need an expert to help us turn those patterns into a beautiful system that aligns with our company branding. 

Job Description :

Responsibilities & Accountabilities 

• Lead designing a system of UI components and patterns that are aesthetically pleasing, reusable, scalable, and accessible. 
• Continuously refine the design system over time, considering evolving design trends and business needs. 
• Work to understand the problems that product designers are solving and ensure the design system can accommodate those needs. 
• Help determine when new patterns are needed or redirect product teams if an existing pattern is preferred. 
• Establish a system of design tokens and drive their use to maintain consistency across platforms. 
• Ensure that design system components adhere to accessibility standards, optimizing inclusivity for all users. 
• Conduct user research when necessary to validate design choices and iterate based on feedback. 
• Create component documentation to support team-wide adoption. 
• Work collaboratively with designers and engineers to develop components through a structured process. 
• Partner with content writers to ensure consistency in tone, style, and clarity across all design system patterns. 
• Work with product teams to ensure correct use of design system components, as needed. 
• Collaborate with engineers to build and test components, ensuring accurate and high-quality implementation. 

Educational and Experience Requirements 

Must have: 

• Passion for creating beautiful, user-centric designs. 
• Experience working as an in-house visual designer on one or more enterprise design systems. 
• Deep understanding of how to continuously refine a design system over time, as needed.  
• Proficiency in HTML, CSS, Adobe Creative Suite, and Figma. 

Also, must have a portfolio (can be in the format of the design system itself) that shows: 

• Proven ability to design UI components and patterns that are reusable and scalable 
• Use of design tokens to maintain consistency across products 
• Approach to accessibility.

Competenciesand Behaviors 

• A clear understanding of front-end engineering. 
• Passionate commitment to usability principles.  
• Excellent communication skills with a proven ability to drive coordination across cross-functional teams.  
• Strong English writing skills to facilitate clear, concise component documentation. #LI-remote

This is a 100% remote position. 

About the role

As a member of the Growth team, you'll play a key role in driving business outcomes by helping users find increased value and efficiency with GitLab. Results for customers is at the top of our values hierarchy because we know that our customers’ success directly drives ours. Ensuring a frictionless experience for users who want to get started, trial, purchase, and explore new features is essential to delivering results for our customers. As a designer in this space, you’ll be instrumental in making that happen.

Currently, the Growth team is working to increase the adoption of GitLab Duo, our AI solution that supports developers across the entire software development lifecycle. You’ll work with the team to make it easier for customers to start a free trial and purchase a subscription, set up GitLab Duo, assign seats, and discover new features.

Looking ahead, your focus will be on onboarding and adoption across GitLab's core platform. Your user-centered approach will be crucial in key areas such as user registration flows, onboarding for free and paid customers, feature discovery, trials, and purchasing. The Growth team works across the product, offering a variety of interesting and challenging opportunities to explore new product areas and contribute to their success.

Here are some links with extra information:

• Product Design team page
• Pajamas design system
• Duo Adoption roadmap

What you’ll do:

• You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product.
• You’ll collaborate with teams across the product to help improve the discoverability and adoption of features in their product areas.
• You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs.
• You’ll help develop hypotheses and establish clear success metrics to test new features or product changes and determine their impact on user experience and business outcomes.
• You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
• You’ll undertake usability testing to validate your thinking. (We’ve got an excellent team of UX Researchers who can offer guidance, as needed.)
• You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole.

What you'll bring:

• Must have demonstrated experience working as a Growth designer, or working in a growth-relevant area such as onboarding, user acquisition, free-to-paid conversion, feature adoption, etc.
• Familiarity with product experimentation.
• Domain knowledge or background in DevSecOps.
• Experience fostering collaboration across multiple product teams and stakeholders.
• Experience conducting your own research with a variety of methods, and strong decision making skills for when to do research.
• Strong visual design skills with the ability to balance leveraging the design system and recognising when a unique component is needed.

About the team

Product Design supports the teams at GitLab by becoming experts in our stage group, educating ourselves about the entire product, and staying engaged with user and business goals. We partner closely with our stable counterparts in Product Management and Development. As Product Designers, we are the owners of design judgment. We start with a problem to solve and always first consider what the best experience for the user would be.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

#LI-JM1

An overview of this role

The Security Identity Engineering team  partners closely with every corner of the business to help build, manage, optimize and secure Gitlab’s identity and access management framework and program at Gitlab.

We are responsible for services that the majority of our team members use daily, including Okta and Google, and providing last mile automation through custom services, where sensible.

As our new Security Engineer, you will join a high performing team of Engineers helping to lead us into a future of delightful-but-secure experiences. You will draw from your years of experience participating in toil-some efforts such as onboarding/offboarding, access ticket fulfillment, audit q&a and technical troubleshooting to muster up the incentive to do things the “right” way.  Take a peek at what we’re brainstorming here.

What you’ll do  

• Design, implement and maintain cloud-based corporate IAM systems
• Administration of SaaS apps such as Okta, Google Workspace, Slack and 1Password
• Build automations using a mix of code, low-code, and infrastructure-as-code
• Monitor and audit access periodically for compliance purposes
• Troubleshoot technical issues as an escalation point
• Stay updated on emerging trends, threats, and technologies in the IAM space

What you’ll bring 

• Experience with user lifecycle management
• Experience with Okta administration
• Experience integrating services with Slack
• Experience with using iPaaS technologies (Okta Workflows, Workato, Tines)
• Interest in working with REST APIs to develop event-driven automation 
• Excellent communication skills, capable of working collaboratively in a fully remote, globally distributed team

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a Senior Python Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives. 

What you'll be doing:

Working hand in hand with other engineers, day to day work will involve writing code, developing tests, and debugging. Our engineers are expected to give input on high level architecture and coding decisions.

What you’ll bring:

• 3+ years experience working with Python
• Minimum of 5 years working in an Agile software development environment
• Experience with system testing methodologies and software development life cycles
• The ability to write code that is a pleasure for other engineers to read and understand
• The ability to speak and write in terms that non-developers can understand clearly, whether it be in a conference call, blog post or support email
• Flexible to meet deadlines and changing priorities 
• A solid understanding of API design and how backend systems work 
• Experience with all phases of the software development lifecycle - from gathering and analyzing user/business system requirements to creating application system models
• Must be self-motivated, detail-oriented, and take initiative in performing tasks
• Must be a team player and able to work professionally and collaboratively with the government customer and other contract members of the project team

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to attain low-level security clearance 

Education:

• Bachelor’s degree

Benefits:

• Fully remote
• Annual stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@oddball.io 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $150,000

ABOUT ROCKET MONEY ????
At Rocket Money, our mission is to empower people to live their best financial lives. We provide our members with an insightful understanding of their finances and offer valuable services designed to save them time and money—helping them get ahead on their financial journey.

ABOUT THE ROLE ????‍♀️
The Short Version:
You'll be responsible for concepting, writing, positioning, and shaping the creative strategy for Rocket Card.

The Long Version:
The Card team is in the early stages of growth, you'll play a pivotal role in shaping the team's creative strategy as we learn more about our target customers. You will need to be able to translate user research and data into innovative copy that converts. Your primary focus will be copywriting for ads, landing pages, and other marketing collateral. Experience in design and video production is a plus.

With the freedom to prioritize your own projects, we're looking for someone who can make an impact without needing extensive structure or direction. As the first full-time creative hire there will be opportunities to build and manage a team.

WHO YOU’LL BE WORKING WITH ????
You’ll collaborate with Rocket Money’s world-class creative team but will be the sole copywriter dedicated to the Card product. You will work closely with the Card Director of Growth and regularly collaborate with our research and product teams.

ABOUT YOU ????
What You'll Need to Wow Us:

• 5+ years of experience in an advertising/marketing agency or in-house marketing role, with a strong portfolio of creative work that demonstrates clear, concise, and engaging copy across a variety of digital media.
• Proven experience working with user-acquisition and growth teams, showcasing both short and long-form copy that communicates value propositions and drives purchases.
• You have an owner’s mindset - you don’t shy away from the hard stuff, and you’re not afraid to get your hands dirty, even if it’s “not your job”
• A deep understanding of all major social media platforms (Facebook, Instagram, TikTok, YouTube…) and the ability to tailor messaging based on placement and audience. 
• You love research. You enjoy deep diving into consumer research and have experience doing competitor research. 

Bottom Line:
We’re looking for someone with low ego and high hustle to help build a company and team. We want someone who is data driven, results oriented and an innovative problem solver.

WE OFFER ????

• Health, Dental & Vision Plans
• Competitive Pay
• 401k Matching
• Unlimited PTO
• Lunch daily (in-office only)
• Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $130,000 - $150,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We’re hiring seasoned engineers to join our teams that work on customer-facing products, developing features and iterating across our platform. As a Gusto Software Engineer at this level, you’ll oversee projects end-to-end by influencing initial feature specs, building backend APIs, writing frontend code, and overseeing ongoing improvements for deployed features. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!

Here’s what you’ll do day to day:

• Architect, build, and test Gusto’s product suite the spans across Payroll, Benefits, HR, Time, Tax Credits, and more
• Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale
• Help scale one of the largest Ruby/Rails and Javascript/React applications in the world
• Collaborate with our Product Management and Design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily
• Build a product that our customers genuinely love

Here’s what we’re looking for:

• • Successful applicants typically have 8+ years of software development experience
  • Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale
  • Experience building scalable solutions that eliminate customer pain
  • Ability to effectively communicate across engineering teams and with business stakeholders
  • Experience in, or interest working in, Ruby on Rails 
  • Ability to mentor engineers to maximize their performance and impact
  • Experience with large scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area
  • Passion for creating memorable experiences for customers
  • Appreciation for a collaborative, test-driven environment
  • Able to build well-structured, maintainable, well-documented code
  Nice to haves:
  • Experience with React, GraphQL or Typescript
  • Experience in payment technologies

Our cash compensation amount for this role is targeted at $164,000/yr to $204,000/yr in Denver & most remote locations, and $199,000/yr to $247,000/yr for San Francisco, New York & Seattle. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.