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Square

Solutions & Tools to Grow Your Business
Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Headquarter Location:
San Francisco, California, USA

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Square is hiring a Remote Software Engineer, E-commerce Store Operations

Job Description

The ECOM Store Operations team is tasked with building powerful and cohesive e-commerce offerings that can be used and leveraged by other teams within Square. We are looking for a passionate software engineer to join us in making this vision a reality. On this team, you will:

  • Work closely with our partner teams across Square to ensure Square Online connects more seamlessly with Square’s platform.

  • Build powerful and intelligent fulfillment and catalog APIs to deliver seamless e-commerce offerings. 

  • Maintain the high levels of reliability and accuracy sellers and buyers have come to expect when they entrust Square with their financial and business information.

Qualifications

You have:

  • 3+ years of backend software development experience and an excellent command of engineering fundamentals

  • Motivation to build beautiful, refined, and intuitive products 

  • Innate curiosity, a desire to learn and teach, and a keen eye for detail

  • Empathy for your customers and colleagues

  • Eagerness to share your own ideas, and openness to those of others

  • A comprehensive understanding of the importance of performance monitoring, logging, and telemetry

  • Experience working with relational databases and their best practices

Technologies we use and teach:

  • PHP 7.4+, Laravel, Go

  • MySQL, Redis, Elasticsearch, PostgreSQL, Memcached, Kubernetes, Docker

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5d

Head of Mobile,

SquareOakland, CA, Remote
Designmobileiosandroid

Square is hiring a Remote Head of Mobile,

Job Description

As the Head of Mobile at Square you will lead our expansive mobile efforts, encompassing the development and refinement of iOS and Android applications as well as Square’s embedded operating system (based on Android Open Source) for our Square Terminal and Register devices. This role is pivotal in guiding the direction of Square’s flagship products and ensuring their robust performance and reliability. 

You will:

  • Lead a team of 400+ software engineers and engineering managers.
  • Lead the strategic planning and execution of mobile and Square’s in-house devices development projects. 
  • Drive the integration of advanced mobile technologies and custom hardware solutions into Square’s product lineup.
  • Collaborate with cross-functional teams to align mobile development with company objectives. 
  • Foster a culture of innovation, excellence, and accountability within the mobile org.

Qualifications

  • 15+ years relevant software development experience, with a deeper focus in mobile. 
  • 10+ years of experience leading scaled engineering teams.
  • Demonstrated experience building and driving execution for design-focused and business-critical mobile applications to a diverse and complex user base
  • Proven track record of leading large mobile development teams.
  • Exceptional leadership skills with a track record of mentoring future leaders and fostering a collaborative team environment. 
  • Experience building high performing teams with a culture of innovation, excellence, and accountability.
  • A passion for building great products and empowering businesses of all sizes. 
  • Excellent communication skills, capable of balancing strong opinions with openness to feedback and adaptiveness.

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5d

Head of Data,

SquareOakland, CA, Remote

Square is hiring a Remote Head of Data,

Job Description

As the Head of Data you will be responsible for leading centralized Data functions for Square including Data Science + Analytics, Machine Learning, and Data Engineering teams and will be the architect of Square’s Data strategy. This role will report to the Head of Engineering & Data.

You will:

  • Drive the strategic direction and technical roadmap for Square’s data platform, ensuring scalability, reliability, and precision in data handling. 
  • Oversee the GTM Data, Data Science & Analytics, Data Engineering, and Machine Learning functions, ensuring they align with Square’s strategic objectives. 
  • Establish core principles for data governance at Square, setting standards for data access, accuracy, and timeliness across all data-centric teams. 
  • Cultivate a culture of agility, transparency, and continuous enhancement, driving product innovation and operational excellence. 
  • Deliver impactful insights to cross-functional partners, informing decisions and driving business performance. 
  • Ensure customer-focused data practices within your teams, aligning data engineering and analytics efforts with customer needs and experiences. 
  • Attract, develop, and maintain a top-tier data team, scaling capabilities to meet Square’s evolving data demands.

Qualifications

  • 15+ years relevant experience in data related fields: Data Analytics, Data Engineering, and/or Machine Learning; 10+ years of experience managing scaled data teams.
  • Demonstrated experience in leading data-focused teams, with a proven track record of developing talent and building high-performing data organizations.
  • Extensive experience in leading data teams (data science, analytics, and data engineering) with a solid foundation in deploying advanced data strategies in corporate settings. 
  • Proven ability to build influential relationships and drive data-centric decision-making across product and functional teams. 
  • Adept at leading cross-disciplinary projects, showcasing an ability to foster collaboration and drive outcomes across various business units. 
  • Deep understanding of data architecture principles and best practices, with a strategic mindset towards building scalable data ecosystems. 
  • Proficiency in a range of data technologies and tools (such as SQL, Looker, and Python) with a focus on developing the technical acumen of the team in these areas. 
  • Experience in applying a spectrum of data science methodologies to address real-world business problems, from statistical analysis to machine learning, enhancing product value and customer experience. 
  • Ability to clearly and effectively communicate the value of data to leadership and all levels of the organization.
  • Excellent communication skills and can articulate a strategy in a concise manner to ensure stakeholders feel included, informed, and aligned on expectations.

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Square is hiring a Remote Senior Manager, Strategic Account Management - Food & Beverage

Job Description

The Strategic Account Management organization is looking for a customer-facing leader to manage our Strategic Account Managers within our US Food & Beverage team. This manager will lead a team focused on the retention and growth of Square’s largest sellers and will serve as a senior contact for local New York customers.  

You will support and continue to build a data-driven and motivated team whose efforts will continue Square's journey up-market within the food & beverage vertical. You willdirectly manage 7-8 Strategic Account Managers while directing the overall revenue and logo retention of your team’s portfolio. You will provide 1:1 coaching and performance management for Square’s senior Account Managers. You will help develop processes and insights to grow the team today and influence program design for the future. You will identify and help build ongoing training programs, as well as influence the tooling Account Managers need for success. You will also manage impactful cross-functional projects for the greater company.

In addition to lengthy experience as a high performing individual contributor solutioning within the mid-market or enterprise segment, you will have recent experience coaching and developing talent. You will also have experience leading projects, driving revenue growth, and advocating internally for customers. Stand-out candidates find their energy from coaching talent and generally feel comfortable operating in the unknown.

You will:

  • Lead a distributed team of up to 7-8 senior Account Managers focused on food & beverage sellers

  • Consistently achieve positive revenue outcomes while maintaining a high return on investment

  • Provide 1:1 coaching and performance management to your team members

  • Serve as an escalation point for customer challenges, including meeting with customers in-person in New York

  • Act as an upmarket food and beverage expert and engage with product teams to serve as the customer voice for upmarket sellers with past success working with executive internal stakeholders 

  • Create operational efficiencies through stream-lined repeatable processes

  • Foster cross-functional collaboration through beta programs, co-marketing, product insights and more

Qualifications

You have:

  • 10+ years total experience in Business Development, Sales or Account Management

  • 3+ years experience directly managing metrics-driven customer-facing teams within a high-growth technology company 

  • 2+ years experience working within food & beverage

  • Experience identifying opportunities and independently developing plans of action on behalf of your team

  • Excellent written communication for all audiences, including internal senior stakeholders

  • Experience working cross-functionally with product teams to serve as the voice of the customer

  • Experience serving as a direct senior escalation point for customers to diffuse challenges and identify mutual wins

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Square is hiring a Remote Director, Strategic Account Management - Food & Beverage

Job Description

The Strategic Account Management organization at Square is looking for a customer-facing Director to lead our Upmarket Food & Beverage Portfolio. The Director will manage a team of front-line managers and will be focused on the retention and growth of Square’s largest restaurant sellers. 

You will support and continue to build a data-driven and motivated team whose efforts will continue Square's journey up-market within food & beverage. You will directly manage 6-8 managers while directing the overall revenue retention of your vertical’s portfolio. This is a remote role that reports directly to our Head of US Strategic Account Management.

In addition to lengthy experience as a high performing leader solutioning within the mid-market or enterprise segment, you will have extensive experience coaching and developing talent. You will also have experience leading cross-functional projects, driving revenue growth, and advocating internally for customers. Stand-out candidates find their energy from coaching high performing teams, meeting with customers, and delivering solutions against ambiguous problems.

This person will need to be based on the East Coast in order to meet with sellers on a regular basis.

You will:

  • Lead a distributed team of up to 6-8 senior managers focused on food & beverage sellers

  • Consistently achieve positive revenue outcomes while maintaining a high return on investment

  • Provide 1:1 coaching and performance management to your team of managers

  • Serve as an escalation point for customer challenges and regularly meet in-person with top accounts

  • Act as the primary Upmarket food & beverage expert and engage with product teams to serve as the customer voice

  • Work closely with internal executive stakeholders to optimize the food & beverage seller experience

  • Create operational efficiencies through stream-lined repeatable processes

  • Foster cross-functional collaboration through beta programs, co-marketing, product insights and more

Qualifications

You have:

  • 10+ years total experience in Business Development, Sales or Account Management

  • 7+ years experience directly managing metrics-driven customer-facing teams within a high-growth technology company 

  • 2+ years experience working within food & beverage

  • Experience identifying opportunities and independently developing plans of action on behalf of your team

  • Excellent written communication for all audiences, including internal senior stakeholders

  • Experience working cross-functionally with product teams to serve as the voice of the customer

  • Experience serving as a direct senior escalation point for customers to diffuse challenges and identify mutual wins

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Square is hiring a Remote Sales Account Executive

Job Description

Square is looking for an Account Executive with a positive and winning attitude to join our Sales Team. Your entrepreneurial spirit and passion for problem-solving will help you find opportunities for Square to help merchants grow. In addition, your extraordinary communication skills help you connect with customers by email and phone - quickly establishing trust and relationships, and building value throughout the sales process.

You will:

  • Lead the charge in introducing Square to SMB merchants in all verticals, with a focus on the services industry

  • Oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding

  • Achieve and exceed monthly sales goals through high activity sales efforts.

  • Understand the struggle of a customer and approach each conversation with a consultative approach

  • Partner with Product and Marketing teams to ensure our solutions meet the needs of the market

  • Use your prior sales experience to inform a creative go-to-market strategy

Qualifications

You have:

  • 1+ years of experience in a qualifying or prospecting role

  • A BA/BS degree or relevant experience

  • Experience or an interest in helping SMB sellers 

  • Experience exceeding sales targets

  • A structured thought process with the ability to assess business opportunities and read prospective buyers

  • The ability to gather support from internal experts and external partners to position Square against our competitors

  • Genuine curiosity about people,  business, and can inspire passion in others

  • Interest in implementing feedback, and dedication to the improvement of your craft

  • Tenacity and an ability to adapt to new situations quickly and think on your feet

  • Excellent collaboration and communication skills that help you connect with customers by email and phone - quickly establishing trust and partnership deals

  • The ability to drive deals independently in a fast-paced, dynamic environment Business development experience (e.g. hunting and cold calling)

  • A collaborative and team player mentality

  • Prior Salesforce experience or equivalent

  • Familiarity with services operations preferred

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Square is hiring a Remote Senior iOS Software Engineer, Banking Mobile

Job Description

When our sellers make a sale, the Square Banking team helps them manage and understand their business finances with products that include Checking, Savings, Loans, Bill Pay, and Credit Cards to smooth out cash flow. With this suite of products, we ensure that our customers get access to the funds they need when they need them, and that they can always understand and control where their money is going. We partner with platform and infrastructure teams to move billions of dollars each year on behalf of our sellers.

As a Senior iOS Software Engineer on the Banking Mobile team, you will play a crucial role in building and refining the mobile applications that allow our sellers to manage their finances on the go. You will work closely with a team of talented iOS engineers, collaborating with product managers, designers, and other engineers to develop high-quality mobile solutions that meet the needs of our customers.
The engineering team is composed of iOS and Android engineers. Our projects leverage design-driven decisions to deliver features across Square’s mobile applications. We also talk directly to existing and prospective merchants about their needs and pain to identify opportunities to improve their experience. 
 

You Will: 

  • Design, build, and maintain advanced applications for the iOS platform, ensuring robust and reliable performance
  • Collaborate with cross-functional teams to define, design, and ship new features for our banking products
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency and product impact
  • Write clean, maintainable, and efficient code while adhering to best practices in iOS development
  • Participate in code reviews, mentor junior engineers, and share knowledge within the team

Qualifications

You Have: 

  • 5+ years of professional iOS development experience
  • A strong understanding of the Swift programming language and iOS SDK
  • A track record of delivering high-quality mobile applications with a focus on performance and user experience
  • Proficiency in native iOS development using standard tools and frameworks
  • Experience working in complex technical projects, e.g. cross-team programs
  • Familiarity with continuous integration and delivery (CI/CD) pipelines for mobile applications
  • A passion for clean code and an eye for simplicity and pragmatism
  • A desire to build products that our merchants will depend on every day to run their business
  • A Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience

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Square is hiring a Remote Manager, Line 2 Risk, Financial Services ANZ

Job Description

As our business grows, so does our Line 2 Risk and Compliance Team. We are looking for an experienced risk practitioner to help us move faster by better understanding, managing and consciously taking on risk. This is a fantastic opportunity for someone that is looking to innovate and help create and embed a modern, effective and efficient Regulatory Risk framework within a fast-moving and growing FinTech! 

Together with our Senior Managers in Risk & Compliance in the ANZ Compliance team, you will work across all areas of Risk in Line 2, and partner closely with our colleagues in Risk Ops, Business Resilience, Privacy, Security, Legal and Compliance to improve our risk and control capabilities, improve the design and operation of controls, and build data driven, modern and efficient underlying risk processes. 

Your responsibilities will include, but won’t be limited to:

  • Partner with teams to bring our products to market and provide advice on risk related activities (e.g. risk assessments, controls development and assurance, incident investigations, operational resilience, issue remediation, risk framework delivery)

  • Work closely with and support our colleagues in Business Continuity, Security and Privacy

  • Develop, socialise and embed risk-related frameworks that meet regulatory expectations for ASIC-licenced products, are efficient, fit for purpose and manage the key risks appropriately

  • Support the global implementation of the ERM software tool and using this and other tools perform data driven risk insights, controls testing, reporting and analysis for management

  • Conduct risk assessments on new products, services and initiatives.

  • Partnering with the Compliance team, manage risk and compliance reporting, maintain databases, registers and other records relating to operational risk management (e.g. maintaining project plans, logging incidents, completing risk assessment forms and action logs).

  • Drive a strong risk culture and awareness in day-to-day business decisions. 

Qualifications

About You: 

Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of the Afterpay business in ANZ.

  • 5+ years experience in a relevant or related role (first line of defence and second line of defence experience preferable), either in professional services, technology start-up or in a regulated financial services organisation with a focus on risk and controls 
  • Motivated and proactive, with proven ability to work both collaboratively and autonomously

  • Good understanding of risk practices and frameworks 

  • Great stakeholder management skills with ability to engage, influence and work cross-culturally 

  • Strong verbal and written communication capabilities

  • Ability to partner with others to come up with pragmatic solutions to solve problems

  • You thrive in a fast paced, ambiguous and ever changing environment

  • Flexible and resilient, ability to manage multiple competing priorities and think holistically

  • Good grasp on key technology and cloud architecture concepts

  • Excellent eye for detail and also able to see the bigger picture

  • You enjoy solving problems and are creative but also strategic, ensuring solutions are relevant and sustainable.

  • A willingness to learn, be challenged and be part of a team of like-minded people who want to make a difference 

  • Excellent eye for detail but also able to see the bigger picture

We encourage you to apply if you have a passion to innovate in risk management, even if you don’t  completely align with all of the above desired experiences and capabilities.

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5d

TBD Product Counsel

SquareSan Francisco, CA, Remote

Square is hiring a Remote TBD Product Counsel

Job Description

We are looking for an experienced product counsel to join TBD, Block’s newest business unit focused on DeFi and bitcoin. As Product Counsel, you'll have a broad range of responsibilities, working closely with the TBD team to provide legal guidance on product and feature development. You will partner with our product teams to develop new offerings while managing legal risk and ensuring regulatory compliance. As we expand our offerings, your ideas and contributions will make an immediate impact. You will work on legal issues for transformative financial products that require creative business solutions. You will report directly to the General Counsel of TBD.

This role is remote from the United States or Canada.

You Will:

Provide guidance to product, engineering, business, design and marketing teams on issues related to all TBD products and features throughout the entire product development lifecycle

  • Draft terms of use, product policies, and disclosures, and implement related processes

  • Provide business-oriented advice by balancing risks and business reward

  • Remain up-to-date on relevant global industry, crypto, financial regulations, consumer protection, regulatory, advertising, IP, and privacy laws and regulations to provide an ongoing ability to provide risk-tolerant, compliance-oriented guidance

  • Develop trusted relationships with business partners and stay informed on key product developments

  • Work with other cross-functional teams (IP, privacy, tax, compliance, finance, security, and outside counsel) to provide seamless support to business partners

  • Cultivate creative ideas and insights into how legal frameworks can support new product developments

Qualifications

You Have:

  • 10+ years of combined, relevant experience in law firms, in-house legal departments, or governmental agencies.

  • Sound business navigation skill, and creativity solving problems

  • Experience with analytics, project management, and strong collaboration with partners

  • Experience working with teams and contributing individually

  • Work in an evolving and growing environment that is prone to changes

  • A JD and active membership in at least one state bar 

Even Better:

  • Familiarity with launching products and advising on the legal and regulatory aspects of product development in the technology space

  • Experience with bitcoin, FinTech regulations, cross-border payments

  • An interest in bitcoin

#LI-Remote

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5d

Legal Lead, Europe

SquareDublin, Ireland, Remote

Square is hiring a Remote Legal Lead, Europe

Job Description

Block is looking for an experienced attorney to lead the Square Legal team for Europe. This team provides legal guidance on licensing, product development and data protection initiatives, managing legal risk and ensuring regulatory compliance of our non-U.S. entities, focusing on Europe. This is an exciting opportunity for a highly engaged candidate with a passion for empowering merchants to join a creative and growing company.  We are looking for a collaborative, creative legal mind who is interested in contributing to company-wide programs to support compliance with licensing and regulatory requirements in Europe. This is a full-time remote role in Ireland and will report to the Square General Counsel.

You Will:

  • Lead a Europe-based team of attorneys focused on financial services compliance for Ireland, UK, and the EU.
  • Advise on requirements with the Central Bank of Ireland (CBI) and the Financial Conduct Authority (FCA) (UK), and requirements in other EU jurisdictions (France, Spain)
  • Provide guidance to product and engineering teams, and XFN and other partners, on issues related to new and existing products and features throughout the entire product development lifecycle
  • Provide ideas and insights into how we can work within the law to create amazing product experiences for our customers and reduce legal risks
  • Provide sound compliance advice on laws and regulations relevant to consumer protection, advertising, IP, data protection, and the software and financial services industries
  • Manage the attorneys responsible for drafting and negotiating commercial and intellectual property agreements in Europe affecting our products and services
  • Draft terms of use, product policies, and disclosures, and implement related processes
  • Collaborate with other counsel to provide globally aligned legal advice
  • Identify risk areas and develop systems, policies, and procedures to manage and mitigate them
  • Represent Block with regulators and external partners, in collaboration with other teams, as needed

Qualifications

You have:

  • 10+ years (minimum) financial services regulatory experience working in an in-house organization or commercial law firm; experience in financial services, commercial and consumer lending, fintech and/or technology desirable
  • Experience managing a world class team of attorneys
  • Qualified solicitor in Ireland
  • Experience advising on requirements with the Central Bank or Ireland, the Financial Conduct Authority (UK) and other financial services regulators in Europe
  • Fluency in translating financial services regulatory requirements and legal advice into relevant guidance for business and product teams
  • Ability to advocate for a position while maintaining a collaborative approach
  • Background in providing legal advice on regulatory matters, partnering with regulators on licensing and enforcement matters, and assisting with market diligence in European jurisdictions 

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Square is hiring a Remote Tech Lead/Staff Engineer, TBD

Job Description

The legacy global payments system is slow, expensive, and exclusionary, with risk priced in as fees or exclusion from the system itself, hitting the most economically disadvantaged the hardest.  To address this, TBD is developing tbDEX, an open, interoperable protocol that provides a universal infrastructure and language for developers, enterprises, entrepreneurs, and governments to move value around the world in a more inclusive, efficient, and trusted way.  tbDEX unlocks frictionless payments, commerce, and liquidity; enables counterparties to establish mutual trust and compliance; and creates common standards and an open network that anyone can join, allowing financial institutions, consumer fintech apps, and identity verification providers to establish new services and benefit from an ever-growing network of participants.

 

TBD Engineering has a dual responsibility: developing open source standards and SDKs while also building and operating our own products.  These open source components are designed to facilitate the growth of the tbDEX ecosystem by simplifying integration for participants.  Additionally, TBD leverages these same components to develop our product offerings, such as liquidity nodes and compliance systems.

 

In 2024, TBD's focus is on the launch of our first products.  As a Technical Lead within TBD Engineering, you will play a pivotal role in shaping the systems design, software architecture, implementation, and operationalization of these products.  You will work closely with our business development, compliance, developer relations, and infrastructure teams to ensure the delivery of robust, secure, and compliant services that meet the needs of our customers and partners.

 

At TBD, we foster a low-ego, deliver-and-iterate philosophy where everyone's ideas are heard.  As a member of our engineering team, you will have the opportunity to make a significant impact on the future of global payments and financial inclusion.  If you are passionate about leveraging cutting-edge technologies to solve complex challenges and create a more accessible financial world, we encourage you to apply.

As a member of our engineering team you will collaborate with us to:

  • Lead the team in delivering a reliable and maintainable financial services system to production.

  • Collaborate closely with engineering leadership and cross-functional teams to define our roadmap and take ownership of delivery.

  • Foster the growth of our development capabilities by leading, mentoring, and supporting fellow engineers.

  • Establish best practices for production deployment, monitoring, and on-call support.

  • Work alongside staff security engineers to implement secure development practices and ensure system security.

  • Guide the selection, implementation, and integration of appropriate technologies, prioritizing efficiency, compatibility, and adaptability.

  • Thrive in a fast-paced, startup-like environment within a nascent business unit.

  • Effectively manage the integration and use of evolving open source projects.

  • Contribute to TBD's mission of promoting financial accessibility and serving the global south.

Qualifications

You Have:

  • 15+ years of experience developing production-grade systems and applications

  • 10+ years of experience in cloud deployment, specifically with Kubernetes and AWS

  • Proficient in Go programming language

  • Experience in shaping technical strategy across multiple teams or organizations, with a demonstrated ability to drive company-wide standards in software engineering practices

  • Proven ability to transition between individual contributor and technical leadership roles (preferably at both scaled and small companies)

  • Strong operations skills and background, with experience running services in production

  • Detail-oriented with a keen eye for quality software craftsmanship

  • Rapid ability to learn and adapt to new technologies and concepts

  • Skilled at handling a high degree of context switching and wearing multiple hats

Preferred Experience (all of the above, plus)

  • Financial technology projects, cryptography, or blockchain.

  • Programming languages such as JavaScript/TypeScript, Kotlin, or Rust

  • Prior experience leading teams who build scaled products as a hands on manager of people

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Square is hiring a Remote Senior Software Security Engineer - Product

Job Description

About Cash Security

At Cash, security is everyone’s responsibility, especially among engineering disciplines. Cash Security is a multidisciplinary team, closely aligned to the needs of the business. The team is composed of multiple engineering and governance teams, each specializing and collaboratively solving the security, privacy and governance needs alongside their partner organizations. 

About Product Security Engineering

The Product Security engineering team focuses on protecting Cash App’s customer data throughout the product engineering’s technology stacks. We are a hands-on, engineering-driven security team, which aligns security engineers toward product teams, across the entire Cash App organization. We continually raise the overall trust of Cash App’s products by building high leverage security abstractions into the technology stacks our partners utilize. We collaborate on building these security infrastructures, design patterns, and guidelines. We accomplish our goals by treating security engineering as a discipline, offering our expertise to technical and non-technical stakeholders. We secondarily abstract bespoke security solutions into reusable infrastructure, sharing our learnings, best practices, and solutions across the organization.

Our mission is to empower Cash engineers to protect our customers’ data in every aspect of the product and data life cycle; by providing reusable primitives and scalable platforms.
 

As a Product Security Engineer, you’ll work within the product engineering organization to:

  • Work with product teams to threat-model Cash App features and identify vulnerabilities.
  • Design, build, and own the security & privacy mechanisms and features which support product engineering teams and customer operations.
  • Drive the direction of the organization by productionizing common security patterns and working toward our security roadmap.
  • Design, apply, and develop security primitives to protect data.
  • Identify and remedy potential security risks to our customers' data.
  • Partner with product teams to  implement relevant regulatory data privacy considerations.
  • Help the engineers around you level-up on their own security reasoning and knowledge.

Examples of our previous work include: 

  • CashApp’s open source mobile client security SDK [GitHub]
  • General purpose multi-party authorization framework
  • Context aware audit logging functionality
  • Drive the adoption of policy as code 
  • Cash’s Field Level Encryption (FLE) framework [Blog]

Qualifications

You have:

  • Experience demonstrating technical initiative and leadership through the end-to-end delivery of products in the security space
  • You enjoy solving problems at scale, through hands-on problem solving 
  • Strong desire to perform and grow as a security engineer and educate other engineers
  • An interest in working on a product that impacts people/businesses directly
  • You have an aptitude for applied cryptography, security, and strong software engineering fundamentals

Tools we use and teach:

  • AWS KMS and Google’s Tink Cryptographic APIs
  • Android / iOS mobile development
  • Java 11 including JUnit, Hibernate, and Guice
  • Kotlin
  • HTTP, JSON, gRPC, and Protocol Buffers
  • MySQL, DynamoDB
  • Operating microservices, Kubernetes, Terraform

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Square is hiring a Remote Senior Product Marketing Manager, Hardware

Job Description

The Hardware Product Marketing team grows Square’s global hardware portfolio, from driving go-to-market and launch planning to implementing marketing and product strategies to drive awareness, conversion, and adoption of Square Hardware. As a Senior Hardware Product Marketing Manager, you will work across our existing hardware portfolio and future products, and will be responsible for identifying and executing on growth opportunities. You will define and execute hardware marketing strategy based on a comprehensive understanding of the customer, ensure that cross-functional partners share that understanding; optimize the conversion funnel for in-market products; and ensure that product and business decisions incorporate our customer insights.

The role will report to a Product Marketing Lead in the US, though the scope would not only support the US market but also support hardware growth opportunities in our international markets. In addition to the global Hardware Product Marketing team, you will work closely with a cross functional team of product management, marketing, creative, e-commerce, sales and account management, customer success, supply and demand planning, and logistics. The right candidate will be strategic, analytical, results-oriented, highly cross-functionally savvy, and an excellent written and verbal communicator. 

You Will:

  • Lead go-to-market strategy, cross-functional management, execution and post-launch analysis for new product and feature launches to improve adoption and growth

  • Conduct qualitative and quantitative research to  inform Square’s hardware product roadmap and highlight growth opportunities, as well as ensuring sellers purchase journeys, product usage, satisfaction drivers and pain points are well understood and synthesize insights

  • Keep a pulse on market trends and the competitive landscape to identify opportunities for greater differentiation

  • Shape product positioning, value propositions and foundational messaging to be used in product development and marketing campaigns.

  • Develop data-driven marketing strategies, including channel plans, funnel conversion improvements, campaign creative and testing roadmap, and work across stakeholder teams to execute.

  • Lead go-to-market activities across a cross functional team for new product and feature launches.

  • Partner with the data science team to establish reporting on sales, device usage and performance metrics, and incorporate insights into strategic planning.

Qualifications

You Have:

  • 6 to 8 years of professional experience with a Bachelor’s degree, or 5+ years of professional experience with a Masters degree. Relevant experience includes product marketing, strategy / management consulting, brand management, e-commerce or related fields.

  • Deep analytical competence and ability to use data to build and present business cases

  • Comfort managing cross functional partners

  • Excellent written and verbal communication skills

  • Genuine interest in and curiosity in helping small businesses succeed

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Square is hiring a Remote Senior Data Scientist, Food & Beverage

Job Description

Square’s mission is economic empowerment and our team supports this by using data to understand and empathize with our customers, thereby allowing us to build a remarkable experience. The Food & Beverage team within Square is charged with empowering businesses of all kinds to start, run, and grow their businesses through advanced workflows, specialized products, business insights, and inclusion in the greater Square ecosystem. We are working on some of the highest priority focus areas for the company. This team owns multiple products that serve Food & Beverage sellers, such as the Point-of-Sale, the Kitchen Display, as well as the overall Square product experience in the Food & Beverage space. 

As a Data Scientist, you will use data engineering, business intelligence, analytics, statistics, and machine learning to empower data-driven decision-making in the full lifecycle of product development and ensure a cohesive customer experience. You will lead efforts to define metrics that track progress against organizational goals, provide insights to our sellers about their business, and collaborate with a wide range of cross-functional partners to ensure we can drive strategic decisions for our Food & Beverage sellers with data.

You will:

  • Partner directly with the Food & Beverage product team to make data-driven decisions by applying descriptive and predictive analytics where it will have a material impact

  • Build foundational metrics and KPIs in business intelligence tools (e.g. Looker, Amplitude) to measure the health of our business

  • Work with the engineering team to implement high quality product event logs

  • Apply a diverse set of tactics such as statistics, quantitative reasoning, and machine learning to research and produce insights

  • Prioritize rigorously amidst different stakeholders, ensuring your contributions have the most impact on Square’s strategic decisions & bottom line

  • Communicate analysis and decisions to high-level partners and executives in verbal, visual, and written media

  • Develop resources to empower data access and self-service so your expertise can be leveraged where it is most impactful

Qualifications

You have:

  • 5+ years of analytics and data science experience or equivalent

  • Experience building relationships to influence product partners with data

  • Experience leading and participating in cross-functional projects that depend on the contributions of multiple disciplines

  • Experience applying both statistical and machine-learning techniques to solve practical product problems such as predicting churn and defining frameworks to measure success

  • Fluency with SQL and Python, and experience with 1+ visualization technologies (we use Looker and Amplitude)

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Square is hiring a Remote Sales Insights Associate, North America (Afterpay & Cash App)

Job Description

The North America Sales team at Cash App is responsible for driving revenue to Cash App’s core payments products (Afterpay & Cash App) through commerce, giving our Merchant partners access to the largest and most engaged network of next generation consumers. 

We are looking for a Sales Insights Associate to join the North America Sales Strategy team reporting to the Sales Insights Lead. The Sales Insights Associate will partner across the NA Sales organization to help win merchants and provide actionable insights through world class data & insights.

The key focus for the Sales Insights Associate role is to enable our front line sales team to position the value of our products and customers to our merchant partners leveraging data. In addition, they will analyze sales and business performance data to provide insights internally that can help drive performance, build strategies, and increase efficiency.

Responsibilities:

  • This role will support in driving forward and growing our merchant relationships in North America from a data and insights perspective

  • Work with Data Science team on scope, development and testing of visualizations and self-serve dashboards for sales and account management

  • Develop scalable content and resources to enable efficient, self-service opportunities that bolster Afterpay & Cash App’s position as a data led organization

  • Build trust with our merchants to view us as indispensable strategic partners that are open to collaborative testing opportunities

  • Deliver actionable insights to identify opportunities for growth and to enhance merchant relationships 

  • Ensure repeatable, scalable processes in place where relevant 

  • Create and manage a library for merchant insights so the business has easy access to our team’s deliverables

  • Effectively communicate your work with team leads and cross-functional stakeholders on a regular basis

Qualifications

  • Bachelor’s Degree with 2-4 years of related work experience 

  • Ability to think critically and problem solve through the lens of the business, then communicate complex ideas and translate insights into narrative

  • Strong interpersonal skills with the ability to build trust and lasting collaborative relationships 

  • Comfortable working at pace, sometimes with competing and changing priorities

  • Deep analytical mindset with great attention to detail - keen to deliver actionable insights, recommendations and measurable growth

  • Advanced excel skills and baseline SQL understanding, proficient in a BI tool

  • Ideally, experience working in a B2C organization e.g. Retail, Travel, Telco, Retail Banking

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Square is hiring a Remote Operations Technical Project Manager, Customer Success

Job Description

The Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve both qualities of output and cost efficiency of the global organization, while also ensuring the timely execution of essential strategic projects for the growing Customer Success team. As an Operations Technical Program Manager, you'll work cross-functionally — with other Customer Success teams, with systems and engineering teams, and beyond — to build toward the global vision of CS. You will report to a Technical Program Management Lead.

You Will: 

  • Become an expert on our business processes and technology platforms; propose and implement improvements through automation and redesign. You are the point of contact that defines and relays requirements between Customer Success and our technology teams.

  • Create technical product requirements, ensuring our systems and technology teams know exactly how to design their solutions to fit the needs of the growing global Customer Success team.

  • Use your understanding of software development processes to identify dependencies, "long poles," "blockers," and execution risks and develop mitigation strategies.

  • Communicate developments, updates, project health, and problems, and manage expectations of all stakeholders – both technical and non-technical.

  • Develop mutually-beneficial working relationships with different partners and stakeholders, including internal product & engineering teams.

  • Work with our technology teams and hold them accountable for the smooth running of our entire tools ecosystem.

  • Support seamless change management for each infrastructure/system change affecting the global team – ensuring no detail is left out and all impacts are accounted for.

Qualifications

You have:

  • 2+ years of experience in project/program management role(s) leading complex technical projects and/or system implementations.

  • Create clarity from ambiguity and break down complex projects into manageable, interdependent deliverables.

  • Experience documenting and translating cross-functional business to technical requirements (and vice versa) (i.e. writing Product Requirements Documents) in a consolidated matter – ready for multiple project execution.

  • Experience managing trade-offs while running multiple projects given specific constraints, often with competing resources.

  • The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty.

  • Experience with prioritization and continuous optimization. You can discern the urgency and importance of work. You find creative ways to use the full potential of our existing tools and advocate for novel solutions.

  • Excellent soft skills, catered towards a variety of stakeholder functions. You're able to clearly and concisely communicate an idea and its impact.

  • Experience with Salesforce, Amazon Web Services, JIRA, SQL, and Looker is not necessary, but huge pluses!

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Square is hiring a Remote Senior Product Designer, Commerce

Job Description

We are looking for a Product Designer to join our growing design team. Our focus is to create world-class experiences for our customers. We pride ourselves in rethinking established paradigms and bringing creative solutions into existence in the commerce space.

Our product designers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.

The Commerce team is committed to bringing financial freedom to all our customers. Our team is at the core of Cash App’s mission—redefining the world’s relationship with money. We’re making Cash App and Afterpay the most loved way to pay for buyers and sellers by designing commerce services that are more relatable, instantly available, and universally accessible.

Qualifications

Qualifications

  • We’re looking for someone who has:
  • 8+ years of experience as a Product Designer
  • A passion for turning complex problems into simple and engaging solutions
  • An innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences
  • Establish a design voice in critique settings to help support team members 
  • The ability to apply consumer insights and metrics to inform design decisions and influence the product roadmap
  • Comfort with an iterative design process that includes solisticing and acting on feedback
  • Strong systems thinker with the ability to connect the dots across the entire customer journey
  • Collaborate effectively with cross-functional stakeholders to influence outcomes 
  • Know how to interpret data and informed design decisions based on both qualitative and quantitative insights
  • Lead with the voice of the customer and have a deep understanding of human centered design principles

Even better:

  • Experience mentoring other designers, providing feedback and coaching work
  • Previous work experience in a consumer-focused tech organization
  • Experience in customer journey mapping and strategic design to complement design foundations
  • Familiarity in creating interactive prototypes to enhance the customer story 
  • An active influencer with strong business acumen to help demonstrate the value of design
  • Experience designing solutions for Merchant and Developer facing platforms

Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution. If your portfolio site requires a password, please provide us with it in your application or on your resume. Thank you!

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5d

Reg W Accountant, SFS

SquareSalt Lake City, Utah, Remote

Square is hiring a Remote Reg W Accountant, SFS

Job Description

The Reg W Accountant will be responsible for ensuring that Block's financial transactions and policies comply with Regulation W of the Federal Reserve Board of Governors. This role will involve close coordination with various teams within Block and SFS, including Legal, Compliance, and Finance, to monitor and report on affiliate transactions and ensure adherence to regulatory requirements.

Reg W Responsibilities:

  • Monitor collateral for all Reg W Covered Transactions and coordinate withTreasury to ensure sufficient collateral is available.

  • Perform monthly Reg W reporting, including affiliate transaction reporting and delayed settlement monitoring.

  • Submit inter-company invoices for settlement.

  • Support program examinations and reviews conducted by Compliance, Internal Audit, and Regulators.

  • Write risk assessments and draft and update procedures.

Accounting Responsibilities:

  • Book journal entries during month-end close

  • Perform monthly account reconciliations

  • Run monthly intercompany accounting reporting and engage with stakeholders at SFS and Block, Inc. to clear balances.

  • Assist with operational accounting and financial reporting tasks.

Qualifications

Required Qualifications:

  • A demonstrated work ethic and willingness to dive into the details to solve identified problems in a timely manner

  • 4+ years of related work experience in Banking or Financial Services

  • Strong quantitative analysis skills.

  • Efficient, improvement-focused, and detail-oriented

  • Bachelor's degree in Finance, Accounting, Economics, Business Administration or other related field preferred

Nice to have:

  • Specific accounting and regulatory experience in Financial Services

  • Experience with Regulation W

  • Experience with Banking Regulations

  • Experience working under a regulated financial institution or Fintech

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Square is hiring a Remote Senior Software Engineer, Help and Support

Job Description

Merchants hire the Help & Support Team to provide them the right solutions at the right time to ensure they continue to be successful with their business.

As a software engineer on this team, you'll be a part of evolving our support products for Square's millions of merchants. We leverage experimentation, personalization, recommendation relevancy, and more to ensure that we route sellers to the right help experiences at the right time according to their unique needs. We must do this with technical sustainability and scale in mind for our merchants and teams at Square to benefit from our work.

You will:

  • Be exposed to and impact real business challenges
  • Identify and explore ways to improve application architecture, testing, and build pipeline
  • Continually seek to optimize and improve the seller experience
  • Iterate rapidly on features, tooling, and processes

Qualifications

You have:

  • 5+ years of relevant experience 
  • Proficiency in building web apps and large-scale applications
  • Ability to build with modern front-end and server-side technologies and frameworks
  • Developed product infrastructure and web services
  • Worked in a collaborative environment and partner with other cross-disciplinary teams to achieve optimal results.

Technologies we use and teach:

  • Ruby on Rails, JavaScript, React, TypeScript
  • MySQL, Redis, Elasticsearch, PostgreSQL, Memcached

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Square is hiring a Remote Software Engineer (Front-End), Trust Web

Job Description

We are looking for a product-focused frontend software engineer to join our Trust Web team. Our work enables sellers to easily join Square's financial ecosystem and start taking payments, secure their accounts with features like 2FA, and manage their identity with Square over time. Sellers rely on our software to guide them through verifying their identity and business information. We also play an important part in ensuring more people can use Square's services by expanding our onboarding of sellers in new countries, business types, and payment methods.

Qualifications

You will:

  • Build frontend interfaces that support remarkable product experiences which are crucial to the Square onboarding process around the world 

  • Partner with other engineers across Square to lead Square's expansion into new markets while remaining in compliance with international money movement and privacy regulations

  • Hold yourself, and your teammates, accountable to the standards of engineering that enables Square to safely move billions of dollars in payments and allow our customers to trust us with their sensitive data

You have:

  • BS Degree in Computer Science or equivalent experience; candidates in this role typically have 5+ years of industry experience

  • Programming depth with JavaScript

  • Great communication skills and an ability to work cross-functionally

  • An openness to collaboration and willingness to grow as an engineer

  • A sense of customer empathy and desire to influence the product direction

  • Understanding and curiosity in creating well thought out, scalable, low-latency, global systems

Technologies we use and teach:

  • JavaScript, Typescript

  • React,  Ember, Storybook

  • MySQL, NoSQL, Redis, Kafka

  • AWS, GCP

  • Protocol Buffers, Bazel, Terraform, Kubernetes, Envoy

 

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