Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together. 

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Our mobile developers keep Square simple and make our users faster and smarter by giving them a designed payments experience and rich data surrounding each transaction. We're looking for engineers of all shapes and sizes, who are excited about contributing to outstanding software and solving hard problems. Our challenges span many technologies, including iOS and Android mobile applications. As a mobile developer at Square, you will work on a small team with people across engineering, product, and creative. Mobile opportunities are available in Toronto, Canada and Atlanta, Georgia. 

What you will impact and do:

• Collaborate with fellow mobile developers to develop, build, test, and release high quality apps to our merchants.  

• Ensure Square works right, every time, by using testing, continuous integration, and in-depth code reviews

• Create interactions and APIs that promote trust, increase security, and make it harder to do the wrong thing

• Contribute to the success of your team's projects and development

• Envision entire new products, features, and flows that are inspired, considered, and magical

Roles will be located in either Toronto, Canada or San Francisco, California

You have/are:

• A recent or upcoming graduation date between December 2021 and August 2022 and are completing a degree in Computer Science, Electrical Engineering, Math or related technical field. Bootcamp graduates and engineering training participants are also encouraged to apply after completion of program requirements.

• 0-1 year of full-time mobile dev experience (excluding internships)

• Internship or project experience building apps for Android or iOS

• Programming experience in one or more object-oriented languages, including: Kotlin, Swift, Java, Python, Go, C++ 

Technologies we use and teach:

• Kotlin, Swift, Java, Python, Ruby, Go, C++

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Square Point of Sale (SPOS) is our flagship product comprising an ecosystem of services that empower small and medium-sized businesses and the people behind them. SPOS's New Segments mobile team launches our flagship product into new global markets and meeting each market's needs, upgrading the POS experience to allow new types of merchants in our existing countries, and optimizing our product for our sellers through experimentation. You will report to the engineering lead who oversees New Segments. You will have high ownership over the surface areas in the SPOS applications to make these experiences magical, while working with other teams across Square.

You Will:

• Lead the engineering implementation of seller facing projects, from idea stage to rolling out to our sellers.
• Mentor other iOS engineers on the team.
• Build high availability and resilient systems which can accept and report payments no matter the network or device conditions.
• Partner with iOS, Android, and Server engineers to ship features.
• Work with product managers and designers to improve and establish product strategy and design.
• Respond to customer feedback to improve our products.

You Have:

• 4+ years experience developing and shipping iOS applications using Swift and/or Objective-C.
• Enjoy working on mobile apps at all levels – from networking up to user interfaces and whatever's in between.
• Excellent debugging experience using diagnostic tools such as Xcode Instruments to build a performant and remarkable mobile app.
• A commitment to customer experience and product quality
• A record of side projects, research, or open source contributions

Technologies we use:

• Swift, Objective-C
• Reactive Swift, UIKit, CoreAnimation, and CoreData
• Unit tests, snapshot tests, integration and KIF tests
• Service APIs and Protocol Buffers
• Metrics and monitoring with a variety of internal and external tools

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

The Square Point of Sale (SPOS) team owns Square's flagship product for sellers. The hardware that the SPOS app runs on is designed to match sellers of all sizes and business types – our features work on everything from an iPhone up to our own Square Register hardware, and everything in between.

We're looking for an experienced and passionate Software QA Analyst to improve and find major problems in the features developed by our growing engineering teams. You will review product requirement documents, design specifications, and lead development of the test plans. You will come up with the manual and automated test suites for the Point of Sale system. You will report to the QA lead and work with product management, design, and engineering teams to ensure the quality test criteria are met before shipping the final product.

https://squareup.com/us/en/software/point-of-sale

You Will:

• Work side-by-side with developers and peers to create test plans for new features on Android, iOS & Squid devices
• Establish and track important quality metrics to guide quality improvements
• Coordinate testing efforts for major new features
• Escalate essential bugs and working with developers to prioritize fixes
• Provide feedback on new features before integrating them into future releases
• Come up, implement and refine automation strategy, add framework enhancements, increase automation coverage and other testing practices to improve the current QA process to help increase the productivity and efficiency of the Engineering teams

You Have:

• 5+ years of relevant QA technical experience
• 3+ years of experience in mobile device testing on iOS and Android including phones and tablets
• Experience in Native App automation testing frameworks such as Espresso, XCUITest, KIF
• Experience in code/scripting language such as Swift or Java or Python or Ruby or Kotlin
• Experience working with CI systems (Jenkins, Buildkite)
• Experience working in an Agile / Scrum development environment
• Experience creating clear test suites
• Liaison with Product teams, Engineering teams, and QA teams
• Experience working through technical issues to both engineers and product managers

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Become a part of an innovative Publishing Services team helping to revolutionize the way publishers make books available in an on-demand world and the way that publisher content reaches readers around the world!  

Ingram Content Group is one of the world's largest and most trusted distributors of physical and digital content. Thousands of publishers, retailers, and libraries worldwide use our products and services to realize the full business potential of books, regardless of format. Ingram Content Group has earned its lead position and reputation by offering excellent service and creating innovative, integrated solutions. Our customers have access to best-of-class digital, audio, print, print-on-demand, inventory management, wholesale and full-service distribution programs.

Sales & Client Publisher Services Coordinator - Ingram Publisher Services (IPS) at Ingram Content Group in London.

JOB DESCRIPTION

Publisher Services Coordinator - Client Accounts - Ingram Publisher Services (IPS)

Job Summary

To take responsibility for being the initial and key point of contact for client publishers sold and distributed by IPS UK.  The number of clients you are responsible for will depend upon a number of factors including size & requirements of individual clients and your own experience

To deliver services to clients and customers working with your team, department colleagues and other IPS colleagues.

Requirements of Role & Personal Attributes

Be a proactive and supportive key account coordinator to your publisher base

Liaise with other departments to help problem solve for publishers

Organise seasonal sales meetings

Coordinate sales material needs with publisher on behalf of sales team

Work with publishers on their critical path and metadata

Gather and provide feedback from sales team to publisher clients regarding initial print runs

Coordinate successful delivery of special event orders for client publishers

Main Duties

To take ownership of and have responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients (and customers where appropriate) accelerating these to team leaders and managers where appropriate.

To ensure accurate and timely input of data and responses to communications

To maintain company databases such as the intranet and procedures / information spreadsheets etc

Participate with other departments in the process of setting up new clients into our systems and familiarising them with our services

To proactively engage in dialogue with clients (and customers where appropriate) about their businesses and their requirements of IPS

To act as an advocate within IPS for the service needs and expectations of clients and customers.

Communicate clearly and positively with other departments of and colleagues within IPS about customer and client needs and expectations.

To ensure service level agreements with clients are adhered to and where possible improved upon.

To participate in Quality Control feedback to other departments in the Company

To maintain clear records of meetings & communications with clients in appropriate locations

To undertake and deliver projects as specified by your team leader and Managers

To undergo continuous personal and professional development in order to ensure you are equipped with the knowledge and skills necessary to provide services to our clients

To undergo ongoing training in the use of IPS systems, and to train to use new features of our systems as they are developed

Ensure compliance with Health & Safety regulations in accordance with company policy.

QUALIFICATIONS

•  GCSE's with English language and Mathematics required.

•  Minimum 1 years’ experience in publishing or related fields

SKILLS

Have good, clear written communication skills including professional management of email

Have a professional telephone manner and skills

Be available to attend meetings with clients and customers face to face and by teleconference.

Be prepared to travel to business premises offsite (for example, customer premises, client offices, book fairs etc) if requested (which may involve overnight stays away from home).

Display positive, cheerful and proactive behaviours at work and when representing the company.

Display good problem solving skills

Be calm under pressure

Actively participate in, contribute to and record internal and external meetings as required

Ensure actions arising from meetings are promptly followed up

Display a flexible attitude to your workload and team colleagues

Ability to prioritize workload and work on own initiative.

Ability to work constructively with others.

Ability to communicate appropriately with all levels of the organization.

Customer-focused approach.

Undertake all other reasonable tasks and responsibilities as requested by your manager

Ability to work in a fast-paced environment as a key member of a small team

Essential Physical Demands

•             Standard office environment and mainly sedentary role.

•             Ability to travel if required.

Perks/Benefits:

• 23 days holiday plus 8 days bank holiday
• Life Assurance
• Company Pension Scheme
• Company Sick Pay Scheme
• Continuous Professional Development and Training Opportunities
• Free Hot drinks
• Service Awards
• Bonus 

Become a part of an innovative Publishing Services team helping to revolutionize the way publishers make books available in an on-demand world and the way that publisher content reaches readers around the world!  

Ingram Content Group is one of the world's largest and most trusted distributors of physical and digital content. Thousands of publishers, retailers, and libraries worldwide use our products and services to realize the full business potential of books, regardless of format. Ingram Content Group has earned its lead position and reputation by offering excellent service and creating innovative, integrated solutions. Our customers have access to best-of-class digital, audio, print, print-on-demand, inventory management, wholesale and full-service distribution programs.

Sales & Publisher Services Coordinator - Ingram Publisher Services (IPS) at Ingram Content Group in London.

JOB DESCRIPTION

Publisher Services Coordinator - Client Accounts - Ingram Publisher Services (IPS)

Job Summary

To take responsibility for being the initial and key point of contact for client publishers sold and distributed by IPS UK.  The number of clients you are responsible for will depend upon a number of factors including size & requirements of individual clients and your own experience

To deliver services to clients and customers working with your team, department colleagues and other IPS colleagues.

Requirements of Role & Personal Attributes

Be a proactive and supportive key account coordinator to your publisher base

Liaise with other departments to help problem solve for publishers

Organise seasonal sales meetings

Coordinate sales material needs with publisher on behalf of sales team

Work with publishers on their critical path and metadata

Gather and provide feedback from sales team to publisher clients regarding initial print runs

Coordinate successful delivery of special event orders for client publishers

Main Duties

To take ownership of and have responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients (and customers where appropriate) accelerating these to team leaders and managers where appropriate.

To ensure accurate and timely input of data and responses to communications

To maintain company databases such as the intranet and procedures / information spreadsheets etc

Participate with other departments in the process of setting up new clients into our systems and familiarising them with our services

To proactively engage in dialogue with clients (and customers where appropriate) about their businesses and their requirements of IPS

To act as an advocate within IPS for the service needs and expectations of clients and customers.

Communicate clearly and positively with other departments of and colleagues within IPS about customer and client needs and expectations.

To ensure service level agreements with clients are adhered to and where possible improved upon.

To participate in Quality Control feedback to other departments in the Company

To maintain clear records of meetings & communications with clients in appropriate locations

To undertake and deliver projects as specified by your team leader and Managers

To undergo continuous personal and professional development in order to ensure you are equipped with the knowledge and skills necessary to provide services to our clients

To undergo ongoing training in the use of IPS systems, and to train to use new features of our systems as they are developed

Ensure compliance with Health & Safety regulations in accordance with company policy.

QUALIFICATIONS

•  GCSE's with English language and Mathematics required.

•  Minimum 1 years’ experience in publishing or related fields

SKILLS

Have good, clear written communication skills including professional management of email

Have a professional telephone manner and skills

Be available to attend meetings with clients and customers face to face and by teleconference.

Be prepared to travel to business premises offsite (for example, customer premises, client offices, book fairs etc) if requested (which may involve overnight stays away from home).

Display positive, cheerful and proactive behaviours at work and when representing the company.

Display good problem solving skills

Be calm under pressure

Actively participate in, contribute to and record internal and external meetings as required

Ensure actions arising from meetings are promptly followed up

Display a flexible attitude to your workload and team colleagues

Ability to prioritize workload and work on own initiative.

Ability to work constructively with others.

Ability to communicate appropriately with all levels of the organization.

Customer-focused approach.

Undertake all other reasonable tasks and responsibilities as requested by your manager

Ability to work in a fast-paced environment as a key member of a small team

Essential Physical Demands

•             Standard office environment and mainly sedentary role.

•             Ability to travel if required.

Perks/Benefits:

• Life Assurance
• Company Pension Scheme
• Company Sick Pay Scheme
• Continuous Professional Development and Training Opportunities
• Free Hot drinks
• Service Awards
• Bonus 

Savant Systems, Inc., is a true powerhouse delivering unmatched intelligent lighting and smart home solutions. Together, Savant and GE Lighting, a Savant company, offer a deep and diverse portfolio of bold and easy-to-use innovations across the retail and professional channels that are engineered for every home.

Savant, a recognized leader in home control and automation, is one of the fastest-growing smart home companies in the luxury and mid-markets. Its powerful Pro technology brings climate, lighting, entertainment, security and energy together in a single, award winning application interface for homeowners.

GE Lighting, a Savant company, has been at the forefront of every major lighting innovation, from the first light bulb to industry-first LED and smart solutions along with the world’s first voice-embedded lighting product. Today it leads the North American retail lighting market as the most trusted, recommended and likely to purchase brand.

Savant is a recognized leader in home control and automation, and one of the fastest-growing smart home companies in the luxury market. Savant’s powerful technology brings together the four pillars of automation – climate, lighting, entertainment and energy – together in a single application interface for the homeowner. This comprehensive whole-home control system delivers the premiere experience in all of home automation.

We’re looking for a Software Engineering intern to join our team in Hyannis, on beautiful and fun Cape Cod, as we tackle exciting new ground with cutting edge technologies that will influence homes of today and the future.  We are willing to discuss working remote options.

TOP REASONS TO WORK WITH US

•  You enjoy working with other top notch engineers to tackle fun and challenging problems every day • You want to be a valued member of a team that has a high regard for your thinking and creativity • You have a penchant for tech gadgets, IOT, and great UX

WHAT YOU WILL BE DOING

• Working either in end-user application or on integrator tools.  This includes the runtime system controlled via mobile apps or web based react and javascript applications.

WHAT YOU NEED FOR THIS POSITION

• Basic knowledge of Swift, Objective-C, Javascript, React, React Native
• Motivation to learn

Applicants must be authorized to work in the U.S.

GE Lighting, a Savant Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy), gender (including gender identity, gender nonconformity and status as a transgender or transsexual individual), age, sexual orientation, physical or mental disability, citizenship, genetic information, domestic violence victim status, past, current or prospective service in the uniformed services or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. All your information will be kept confidential according to EEO guidelines.

GE Lighting, a Savant Company does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Savant and the recruitment agency or party requesting payment of a fee.

Shopify’s mission is to make commerce better for everyone. From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.

Having a unified vision, a north star, is vitally important to ensure that we are all headed in the same direction. No matter the size or experience, we want to power every merchant’s experience. This is why we’re all here.

Shopify is bringing Augmented Reality functionality to it's merchants via the Shop app! Our AR/3D Software Engineers are building core features that Shop will use to power Augmented Reality experiences. They understand the intricacies of 3D space and have the know-how to create realistic experiences for customers. You’ll build native components along with the bridges that allow React Native to interact with them. 

As an AR/3D Software Engineer, you’ll work closely with our team of designers to create the first iterations of UI elements to make shopping in AR as easy as pressing "Add to Cart!" Our development team is building the foundation of Shop’s AR offering, so you’ll be there from the ground up. You’ll need to have a love of all things AR, as well as an interest in computer vision and machine learning.

What you’ll do as a AR/3D Software Engineer at Shopify:

• Collaborate with other engineers and designers to create the correct pipelines for our Augmented Reality experiences.

• Create the foundations of our AR infrastructure for the Shop app, empowering other developers to create AR experiences with ease.

• Work in a greenfield area within Shopify, providing swift solutions to novel challenges as we build out our roadmap (This is a new space for the Shop app, let’s run wild!)

• Comfortable in Swift and/or Kotlin - We’ll be working in both the Android and iOS native code primarily so an understanding of one of these two languages will be necessary.

• Experience with 3D APIs like OpenGL, Vulkan, and/or Metal - This role will require understanding APIs such as these at an introductory level at least.

• Experience writing PBR (physically based rendering) renderers or a deep understanding of how they work. We’ll be doing a lot of rendering improvements and fine tuning. We are displaying 3D objects on a mobile device, so being smart with memory constraints is important.

• Ability to distill 3D complexity into a React Native API that's powerful yet easy to use, reason about tradeoffs, and build for the long term. - Shop is built on React Native by the best devs in the business. It’s our job to give them the best components and tools to make adding AR as easy as adding a button.

Shopify is now permanently remote and working towards a future that is digital by design. Learn more about what this can mean for you.

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Sam is an actual real live person (????????) and is looking forward to learning more about you through your application. And remember, we want to know what you're really interested in building and why you want to build it at Shopify, so please give us as much detail on this as you'd like in the answers on the next page. ???? ????

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across North America where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

With more than 160 sales and logistics facilities in over 70 countries, highly efficient in-house production and more than 6,000 employees, the Doka Group is one of the world’s leading companies for developing, manufacturing and distributing modern system formwork technology. Our strong and effective sales organisation gives construction firms all over the world swift access to pathbreaking formwork solutions and services for all areas of cast-in-place building construction.

To continue building our high level of service for our customers, the Doka Group not only invests in its employees’ professional and personal career development but also sets great store by foresighted personnel planning. 

As Manager - Operations Doka India you are managing the company operations as well as coordinating and supervising country logistics. You will be reporting directly to the Head of Finance & Controlling. In your role as Manager Operations, you will ensure a smooth operation and continuous productivity improvement within your area of responsibility. Your self-reflective personality & intercultural awareness will contribute to effective development of your employees in all areas. 

Your responsibilities include but are not limited to: 

Contract Management

• To prepare all contractual documents (letters, endorsements etc.) for select major projects
• To provide commercial and pragmatic approach to interlocutors (General Management, Project Management, Finance, and Legal) to draft contracts that best defend the interests of Doka.
• To review and give feedback on the Contract / Purchase Order terms and condition received from customer, so that it reflects the best interest of Doka.
• Review and give feedback on Rental and Buyback agreement to Sales Team so that it is in line with DOKA terms and conditions.
• To ensure that contractual requirements (such as supply limit, time extensions, work variation order) are being complied by Customer as per Contractual agreement.
• To anticipate events and conduct analysis of contractual risk.
• To train sales and operations on the contractual agreement especially for complex and large projects.

Project Coordination

• To ensure that obligations towards the customers / partners are respected and complied.
• To organize documentation of each infrastructure project to ensure traceability of all correspondences.
• Coordinate with Cross Functional Team to fulfill the requirement as per contractual agreement.

CMO

• To ensure a timely supply of material to customers as per the requirements and contractual obligations.
• To be responsible for smooth order delivery to the customer by leading the commercial team and ensuring all contractual obligations relating to material supply are adhered.
• Ensure Material Planning File, Contractual documents are prepared and saved for each Project.
• Comply with requirement of DOKA standard Processes of CMO.
• Timely and accurate billing of all Rental and Sales business are happening as per contractual terms and condition.
• Ensure advance communication to Yard Team for material preparation is done on time.
• Monitor the actual projected revenue per month based on order in hand and material availability.
• Ensure that necessary approval are taken for Credit Note, Free of Cost material supply.

Customer Complaint & Claim Management

• To handle any claims, of an adverse nature or otherwise, that might arise from the customer.
• Assess and determine the validity of Customer Claims for processing internally or denial communication to Customer.
• Record and address Customer Complaint / Claim with corrective action to resolve the same.
• Timely feedback to customer and internal stakeholder on each complaint / Claim.
• Coordinate with responsible Internal Stake holders to resolve customer complaints or Customer Claims.
• Conduct the Root Cause Analysis of each Complaint / Claim for Necessary Permanent Corrective Action.

Demand Planning

• Ensure availability of materials on time & in full as per the customer orders.
• Conduct S&OP meetings with Sales to understand the future requirements and forecast from the sales team.
• Support Demand Planner for Material Planning as per Project Forecast.
• Coordinate with Regional Planner, DC's and Other Country to expedite the shipment or Logistical issues
• Monitor and optimize stock levels for all Doka items to ensure availability at lowest possible costs and inventory level as per Budget.
• Ensure Orders are released and approved on timely manner as per authority levels.
• Release Non Moving material within Region after analysis and discussion with internal stakeholder.
• Coordinate with Engineering for alternate material in case of Shortage / Long Lead Time / Material available in Stock.

Procurement

• Development of supply management plans that effectively address all aspects of supply management (including staffing, systems, sourcing strategy, and cost savings strategies).
• Development of applicable inquiry and award documents for projects, based on the scope of work and requirements.
• Process optimization.
• Fulfillment of supply requirements during project performance.
• Assure adequate protection of the company against potential supplier claims.
• Problem identification, status reporting and corrective action.

Quality Assurance

• Be responsible for quality assurance processes of incoming goods into the yard and supervise staff members responsible for material inspection from a functional perspective.
• You are responsible for all checking and follow-up on the materials production timelines.
• You ensure the local parts adhere to the global Doka quality & commercial guidelines including QHSE procedures.
• You are responsible for the workflow management on daily basis while meeting tight deadlines.
• You manage customer complaints on the quality of materials and communicate it back to the supplier for improvement.
• Audit of existing suppliers and make decisions about their quality capability.
• You provide recommendation of the quality and pricing of suppliers.

Yard Operations:

• To ensure that yard operations KPIs and processes are being executed as per Doka standards. 

People

• To coach, mentor, develop, and manage India operations team
• To plan and optimize cost related to staff, material, and service 

Team

The role will have the following team Members reporting into it

• Commercial Team: The complete commercial team will be the responsibility of this role with the team directly reporting into the role.
• Demand Planner
• Procurement & Quality Assurance
• Yard team: The entire yard team will report to Yard-Incarge who inturn reports into this role.

The role reports to Head of Finance & Controlling, Doka India.

• Proven management experience in Supply Chain, Logistics and Yard Operations, preferably within MNC
• Construction Industry background would be major benefit
• Degree in Logistics, Operations Management, MBA preferred 
• Outstanding leadership skills, intercultural awareness, self-reflective personality
• Proven track record in leading and developing teams
• Strong analytical skills, technical proficiency and effective problem solving skills
• Hands-on mentality and engaging personality