Job Description

We're seeking an energetic, ambitious, and motivated Technical Business Analyst to partner with our consulting team to design and implement systems that meet the business objectives of our well known clients in media and digital marketing. The Technical Business Analyst will work with clients throughout the project lifecycle. During the Design Phase of the project they will assist the team in researching best practices, making recommendations to the client about functionality and user flow and documenting requirements and acceptance criteria. In later phases of the project, this person will also provide client training workshops, demonstrating to business users how they can use the various features of their new platform.

If you are smart, highly motivated, and detail oriented with a polished communication style, this role at Brightcove presents a challenging and exciting next step in your career.

Responsibilities

• Serve as a liaison between business stakeholders and technical team. Facilitating cross-department communication is key to this role.
• The Technical Business Analyst will be the main information resource for project functionality and scope specific questions.
• Must be able to effectively communicate and document complex user interaction scenarios.
• The Technical Business Analyst is a client facing role. Frequent communication with the client is necessary for gathering requirements and making recommendations. They will also be responsible for explaining gaps and technical concepts for an often non-technical audience.
• Ability to attend and speak on daily meetings with teammates and clients
• Understand scope of our client engagements and analyze and identify business problems/project constraints
• Gather business requirements
• Own/organize all project-related documentation of workflow changes and technical/functional designs needed to support the business requirements for common and more complex problems.
• Write user stories, functional specifications, and acceptance criteria
• Provide training on various platforms to clients
• Gain a strong feature-level understanding of the Brightcove platform
• Stay apprised of the latest technologies and innovations in web/mobile application technologies (in general) and online video (in particular)
• Responsible for answering scope and functionality related questions, as well as to provide oversight to the successful completion of the project.
• Consistently meet agreed upon deadlines or escalate issues, concerns and barriers to key project leaders.
• Assist in the prioritization of tasks / assignments

Role Requirements

• 5+ years of experience in a Technical Business Analyst, or similar role, documenting and analyzing technical solutions to complex business problems (less experience considered for exceptional performers)
• Experience in analyzing business goals and metrics
• Experience in video implementation or service is a plus
• Experience leading requirements gathering sessions and documenting business requirements
• Familiarity with both agile and waterfall development methodologies
• Experience with project life-cycle management tools such as Confluence and JIRA
• Previous experience in consulting or professional services is a significant plus
• Exceptional organizational and communication skills, with the ability to cultivate relationships with internal and external stakeholders
• Excellent communication skills (written, verbal, presentation, facilitation)
• Must be an innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company. 
• Bachelor’s degree or equivalent experience required.

Working Environment

This role is a hybrid role and thus you must live in a commutable distance to the London office. Interaction and cross team interaction is valuable to us so we would like you to meet with the team regularly, in the London office. We hold quarterly BSocial events so that you can connect with the team. The office is located in the heart of Central London and has a fully stocked kitchen with amenities that include a bike shed, fully stocked showers with towels, shower gel etc. 

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues andcelebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

About the Team

Our professional services team, Brightcove Global Services (BGS), provides consulting and delivery services to guide some of the best known companies in the world through their OTT journeys and we're expanding. If you have a strong consulting and professional services background, a passion for working on high-functioning teams, a keen sense of creativity and a willingness to help our clients achieve their business goals through video technology, we'd love to talk.

Brightcove’s Global Services team is not a typical professional services organization, but is Brightcove’s full-service agency for our clients. The team augments our platform and product by building custom video-centric web, mobile, and OTT solutions for a variety of customers across the globe. Our mission is to offer services that maximize customer KPIs in the video space leveraging their content. Our solutions often involve multiple products and services including Brightcove Beacon (OTT Platform), cloud-based services, Content Management System (CMS), Digital Right Management (DRM), Analytics services, Advertising services, subscription and monetization services. We have a team of smart individuals who are passionate about solving complex and interesting problems for our clients and who are driven to ensure those clients are successful.

Position Overview

Have you led technical teams, mentored and learned from them? Impressed clients with your ability to simplify and solve complex technical problems? Built systems that scale to millions of users? If so, and if you’re looking for a chance to grow and work with some of the most well-known media brands in the world, we’d love to talk.

A perfect candidate for a Technical Lead in Brightcove’s Global Services team will have strong hands-on coding skills; have organized and led distributed teams while building best practices (unit testing, code reviews, security and performance audits); and, most importantly, will have delighted clients with their teams’ work.  The Technical Lead partners with the Project Manager on each project to ensure a quality and timely deliverable that will delight the customer. 

Job Responsibilities

• Consulting: Technical Leads are part of the senior team that manage the client and are called upon to facilitate user requirements sessions, design technical specifications, and manage development of documentation to meet client expectations.  In conjunction with a Project Manager, Technical Leads are expected to provide both technical and solution expertise for clients and client engagements.
• Solution Development: Technical Leads work with Solution Architects and Business Analysts to create solutions for various client needs.  Technical Leads support the analysis of client processes and recommend new business models, workflows, or solutions to best meet client needs.
• Leadership: Technical Leads manage all technical aspects of the project and also contribute directly by writing code, managing builds and performing other hands-on tasks.  Technical Leads are responsible for the enforcement and guidance of project technical best practices and standards.  Technical Leads have the ability to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Team Management:Technical Leads manage varying sized project teams to successfully deliver agreed-upon solutions of the highest quality, exceeding customer expectations.  They mentor and guide less experienced consultants.  They are expected to be role models for best practices and to provide technical knowledge sharing.  

Skills/Qualifications/Experience

• 8+ years experience as a technical developer or related work experience; 2+ years in technical leadership roles; experience in a project-based consulting environment
• Expertise implementing solutions from a defined architecture for various problem types
• Extensive knowledge in the areas of custom software development: OO Design Patterns; microservices, middleware, etc.
• Strong proficiency with at least one server-side language (Node.js and/or Python preferred) required
• Strong proficiency with vanilla JavaScript
• Strong Object Oriented Programming skills
• Deep understanding of the React JavaScript framework
• Understanding data security compliance and security best practices
• Experience in profiling, debugging and troubleshooting systems
• Solid understanding of SQL and NoSQL databases; data modeling/design techniques; data interface protocols; database deployment and scalability; database tuning
• Strong understanding of designing and implementing proper REST APIs
• Extensive experience with designing systems for scale and reuse, source code management strategies, and release management
• Strong and effective verbal and written communications skills; as well as strong and effective presentation and facilitation skills
• Willingness to travel to client locations and collaborate with distributed delivery teams as needed
• Solid knowledge of system administration and software and hardware configuration and production system deployments; ability to make informed recommendations to customer IT staff; ability to troubleshoot pre- and post-production implementations; security; load balancing and performance
• AWS experience strongly preferred
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Knowledge of web accessibility and SEO a plus
• JIRA and Confluence experience a plus

Working Environment

This role is a hybrid role and thus you must live in a commutable distance to the London office. Interaction and cross team interaction is valuable to us so we would like you to meet with the team regularly, in the London office. We hold quarterly BSocial events so that you can connect with the team. The office is located in the heart of Central London and has a fully stocked kitchen with amenities that include a bike shed, fully stocked showers with towels, shower gel etc. 

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues andcelebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

Position Overview 

Brightcove is looking for an experienced Senior Director, HR Business Partner to join our collaborative Human Resources team. This senior role reports to the Chief People Officer and supports our Product, Engineering, Office of the COO, Finance, Legal, IT and Facilities teams globally. Our HRBP’s are strategic and inclusive business partners supporting leaders at all levels as well as driving  employee engagement and belonging globally. This person will use their strong HR knowledge, communication skills and business acumen to advise and guide their internal customers with business impact.. They will be a recognized leader at effectively driving change in a fast paced and high growth environment. 

Job Responsibilities 

• Partner with all levels of leadership, providing strategic partnership, advice, and coaching to drive employee engagement, organizational health, and business growth
• Provide thought leadership and consultancy to leaders to help resolve business challenges, enhance team dynamics and behaviors, reach organizational effectiveness, and achieve business objectives
• Provide guidance and input to the business on organizational design and workforce planning
• Continuously develop and build a team of Generalists and HRBPs following a regional HRBP model that aligns to COE ways of working
• Partner with Talent Development to advise and execute initiatives including onboarding, performance management, succession planning, career development, and employee engagement frameworks and programs
• Partner with Total Rewards in continuously reviewing global market comp trends, relaying real-time insights, as well as working closely and executing on compensation planning and pay for performance and benefits programs
• Lead day to day HR activities: employee relations, corporate policies/programs/procedures, change management, performance management, etc.
• Enable leaders to build and scale teams comprised of diverse talent with a focus on equity, inclusiveness and belonging
• Use people analytics data to interpret and inform critical decisions, projects and programs 
• Manage a team of two HRBP’s in our Mexico region and partner with other HRBP’s in APAC, Japan, EMEA and the US

Qualifications/Experience 

• 7+ years of HR Business Partner or related HR experience, preferably in a high-growth Saas or internet focused company. 
• Experience working in a video streaming business is a plus.
• Must be able to thrive in a fast-paced, high-performance environment
• Understands global HR legal compliance requirements and an understanding of HR programs relative to support of global business objectives required
• Experience in implementing enterprise-wide HR programs reflecting an inclusive approach to company, business, and department needs and priorities
• Experience managing others and creating a high performing, collaborative and inclusive team 
• Leads by example and is accountable for delivering and executing 
• Proven ability and strong skill set in influencing, negotiating, decision making, and resilience
• Strong interpersonal, writing, communication, organizational, project management and presentation skill
• High personal standards of excellence, commitment, and integrity while respecting confidentiality
• Work in a “One Team” environment across the HR organization 

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues andcelebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

Position Overview 

Our Global Services team, BGS, builds highly scalable and complex solutions on our platform for some of the best known companies in the world, and we're expanding. If you have strong experience in designing and building digital products, a passion for online video, a consultative mindset, a team mentality, and excellent customer communication skills, we'd love to talk.

We're seeking an energetic, ambitious, and motivated Manager, Product Owner. This person will serve as the product lead for BGS and its customers, lead a team of business analysts across multiple engagements and partner with the larger Brightcove Product organization to drive innovation across the Brightcove portfolio of core products. The Manager, Product Owner will be responsible for the overall product design and definition of our custom solutions based on our customer’s needs and business objectives. 

If you are smart, highly motivated, and detail oriented with a polished communication style, this role at Brightcove presents a challenging and exciting next step in your career.

Job Responsibilities

• Oversee and ensure the quality and consistency of BA deliverables across the portfolio to enable the successful delivery of complex solutions for media and enterprise customers (requirement documentation, user story creation, BA best practices)
• Demonstrate a commitment to customer needs and satisfaction by exhibiting a thorough understanding of all solution requirements and key business objectives
• Partner directly with Global Services Technical Leads on custom solutions and liaise directly with prospective customers to understand their business objectives and how our technology solutions can fit their needs
• Manage a team of 2 Business Analysts across multiple customer engagements, while also serving as lead product solutions owner and BA on large, strategic solution implementations 
• Participate in pre-sales by working closely with technical and sales counterparts to ensure accurate documentation and scope, ultimately assisting in SOW creation 
• Consult with customers and participate in workshops to provide strategic guidance on roadmaps, identify opportunities for solution enhancements and gather intelligence on customer needs
• Work closely with Technical Leads to understand technical capabilities of Brightcove’s platforms and services
• Apply product management best practices and identify areas for process improvement
• Work collaboratively with BGS Client Solutions, Engineering, and Product Management teams to ensure all client needs are met. 
• Stay apprised of BA best practices as well as trends in the video streaming industry

Qualifications/Experience

• 6+ years of experience as a Product Manager and / or Sr. Technical Business Analyst 
• 2+ years of Product and/or Business Analyst people management experience
• Experience in a professional services environment
• Proven ability to lead, coach, inspire and motivate a geographically dispersed team
• Strong experience managing or developing large-scale B2C and B2B and/or B2B2C products
• Technical fluency on front end and back end software development, including video streaming technologies
• Experience documenting requirements for all platform types, including Mobile and Smart TVs
• Deep familiarity with agile project management best practices and PSA tools (JIRA, Confluence, SLACK, Kantata)   
• A skilled multi-tasker that can juggle multiple priorities and a combination of independent project work and team management 
• Knowledge of common monetization frameworks (AVOD, TVOD, SVOD, etc) is a plus
• Ability to analyze and understand technical issues but also talk about technology in a simple, easy to understand way
• Can set priorities and implement tasks in any environment
• Excellent communication skills (written, verbal, presentation, facilitation) with experience managing both internal and external customers
• An innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company. 
• Can act as product lead on large programs with minimal direction
• Works effectively with Technical and Non-technical Team members and customers 
• Bachelor’s degree or equivalent experience required

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues andcelebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

BC21056

Position Overview

Our professional services team, Brightcove Global Services (BGS), provides consulting and delivery services to guide some of the best known companies in the world through their OTT journeys and we're expanding. If you have a strong consulting and professional services background, a passion for working on high-functioning teams, a keen sense of creativity and a willingness to help our clients achieve their business goals through video technology, we'd love to talk.

Brightcove’s Global Services team is not a typical professional services organization, but is Brightcove’s full-service agency for our clients. The team augments our platform and product by building custom video-centric web, mobile, and OTT solutions for a variety of customers across the globe. Our mission is to offer services that maximize customer KPIs in the video space leveraging their content. Our solutions often involve multiple products and services including Brightcove Beacon (OTT Platform), cloud-based services, Content Management System (CMS), Digital Right Management (DRM), Analytics services, Advertising services, subscription and monetization services. We have a team of smart individuals who are passionate about solving complex and interesting problems for our clients and who are driven to ensure those clients are successful.

A Manager, QA Automation in Brightcove’s Global Services team is adept at designing, building, running, documenting, and maintaining a robust set of test automation presenting technical solutions to address customer and prospect business requirements. The role will consist of engaging development and QA resources to ensure proper test coverage for a wide range of applications.

We are looking for someone who is passionate about media and video who can take leadership in building and expanding the QA automation discipline within the group. The candidate must be highly motivated, technical, detail-oriented, team-oriented, creative, and possess outstanding communication skills.

Job Responsibilities

• Work in an agile environment with a team of engineers to create new products and services and enhance existing solutions and workflows
• Develop and maintain automated test cases for OTT media streaming platforms while prioritizing testing activities.
• Execute automated test cases and report results both locally and through remote automation pipelines
• Create new automation frameworks from scratch to handle new upcoming technologies
• Record and manage defects throughout their lifecycle in JIRA
• Contribute to a common library of cross-project automation utilities and provide regular feedback for continuous improvement
• Create and follow test plans and verify acceptance criteria for new projects and features
• Work collaboratively with the development and the functional testing teams to plan delivery, manage risks, improve quality, and streamline our software deployments
• Triage and maintain a CI/CD pipeline in charge of the platform executions
• Inspire, support, manage and grow a distributed team of three QA Engineers and contractors at different stages of development to encourage a culture of excellence and continuous improvement that meets business goals through a healthy culture of feedback and collaboration
• Foster a culture of diversity, equity, and inclusion in everything you do: from hiring to career development, to team culture, and the products and services we deliver to customers

Qualifications/Experience

• 8+ years of front-end software test automation experience working with Javascript
• 2+ years of people management experience
• Proven ability to lead, coach, inspire and motivate a team of QA Engineers across multiple geographies
• Proficient with modern web technologies; NodeJS a plus, but not required.
• Knowledge of docker containers
• Experience with continuous integration and deployment infrastructure for web applications and services
• Collaborate with other software engineers, QA engineers, product owners, and UX designers for continuous improvement of automation quality
• Experience with bug tracking / workflow management tools
• Experience collecting debugging information using browser tools required
• Deep expertise in writing test plans, test cases and parsing
• Ability to identify dependencies/risks during sprint planning
• Experience with backend automation testing tools
• Experience using Postman for API testing
• Experience designing and running load tests for API systems
• Expertise working with GitLab or GitHub
• Experience with OTT, video or media is preferred
• Good knowledge working with mobile and smart TV devices 
• Comfortable working in an agile/scrum setting
• Experience in the basics of developing and deploying scalable web-based applications
• Excellent communication, collaboration, reporting, analytical and problem solving skills
• Ability to collaborate effectively with other software engineers, user experience designers, functional testers and product/program managers
• Experience evaluating, designing, and implementing automation frameworks from beginning to end

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues andcelebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

BC21060

Our professional services team, Brightcove Global Services, builds highly scalable and complex solutions on our platform for some of the best known companies in the world and we're expanding. If you have a strong professional services background, a passion for working on high-functioning teams, a keen sense of creativity and a willingness to work with our clients to build awesome experiences, we'd love to talk.

Brightcove’s global services team is not a typical professional services organization, but is Brightcove’s full-service agency for our clients. The team designs and develops custom video-centric web, mobile, and OTT solutions for a variety of customers across the globe. Our mission is to offer designs that enhance the video experience and to utilize the latest technologies to build purposeful products that push boundaries. Our solutions often involve multiple products and services including Brightcove cloud-based services, Content Management System (CMS), Digital Right Management (DRM), Analytics, Advertising, subscription and monetization engines. We have a team of smart individuals who are passionate about solving complex and interesting problems for our clients and who are driven to ensure those clients are successful.

Job Responsibilities

Collaborate with project managers, user experience leads, QA leads and technical leads to analyze user needs and business requirements

• Design and implement features using Android, Brightcove and other SDKs
• Integrate with RESTful and GraphQL APIs using well known SDKs/libraries
• Collaborate with other team members, participating in Scrum meetings, design discussions and team code reviews

Qualifications/Experience

• 5+ years of hands-on experience developing and supporting Android applications.
• 2+ years working with Kotlin and Android Studio.
• Familiarity with code written in Java.
• A solid understanding of the Google monetization ecosystem including Google Play Store.
• Strong experience with debugging tools.
• Intimate experience with several Android SDKs such as Androidx, Android Support, Android Databinding, ConstraintLayout, & Exoplayer.
• Experience using non-Android libraries, e.g Retrofit, Glide, Picasso, RxKotlin or other open source libraries.
• Experience writing multi-threaded/asynchronous code; solid understanding of threading in Android applications.
• Familiarity with cloud development environments, including API design and integration.
• Understanding of continuous integration process and unit testing.
• Strong knowledge of Android UI design principles, patterns, and best practices.
• Comfortable using git as source control.
• Experience working in an Agile/Scrum environment.
• Sharp analytical abilities, proven design skills, excellent communication skills.
• Familiarity with MVVM architecture.
• Comfortable mentoring junior developers.
• Experience implementing robust testing frameworks.
• Experience building applications on AndroidTV and FireTV is a plus.
• Experience working with React Native is a plus.

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

BC21062

Position Overview 

Reporting directly to the Chief Marketing Officer, the Vice President of Product Marketing will spearhead the leadership and development of a high-performing team dedicated to all facets of Product Marketing globally for Brightcove. This includes defining product positioning, crafting compelling messaging, orchestrating successful product launches, and providing robust sales enablement support for our comprehensive portfolio of offerings.

Your role will be pivotal in the execution of our business and product strategy, with a primary emphasis on driving revenue growth and fostering market development. Leveraging our rich 20-year history of innovation, you will be instrumental in positioning our brand for success in a competitive and rapidly evolving video streaming marketplace. Your strategic insights and actionable plans will serve as the cornerstone for establishing clear differentiation and sustained market leadership.

Job Responsibilities 

• Develop Product Marketing Strategy: Lead the development of a comprehensive product marketing strategy aligned with business objectives, target markets, and customer needs. Create a positioning and messaging framework for our products and solutions that clearly promotes our differentiated value.
• Go-to-Market Planning and Execution: Develop go-to-market plans for new product launches, feature releases, and enhancements from inception to execution. Coordinate cross-functional efforts to ensure successful product launches, including product positioning, pricing, packaging, and promotion strategies. 
• Market Research and Customer Insights: Support and inform market research, competitive analysis, and customer segmentation to identify market trends, customer needs, and competitive differentiation opportunities. Translate customer insights into actionable marketing strategies and campaigns.
• Content Development and Collateral Creation: Oversee the development of marketing collateral, sales tools, and content assets to support product marketing initiatives. This includes website content, sales presentations, product demos, case studies, whitepapers, and other materials.
• Demand Generation and Lead Nurturing: Collaborate with the demand generation and global campaign teams to develop and execute integrated marketing campaigns to drive awareness, generate leads, and accelerate pipeline growth for both new business, cross-sell and upsell opportunities. Develop messaging and content tailored to target audience segments and buyer personas.
• Sales Enablement and Training: Partner with sales leadership to develop sales enablement materials, training programs, and tools to equip sales teams with the knowledge and resources needed to effectively sell our products. Provide ongoing support and training to ensure alignment with product messaging and positioning.
• Customer Success and Advocacy: Work closely with the customer success team to drive customer cross-sell, “upsell” as well as adoption, satisfaction, and advocacy. Work with customer marketing teams to develop programs to capture customer success stories, testimonials, and references to use in marketing and sales efforts.
• Performance Measurement and Optimization: Establish key performance indicators (KPIs) and metrics to measure the effectiveness of product marketing initiatives sharing accountability for quarterly business goals through constant support of the marketing and sales teams. Analyze campaign performance, market trends, and customer feedback to identify opportunities for optimization and continuous improvement.
• Cross-Functional Collaboration: Collaborate closely with product strategy, product management, engineering, sales, and other cross-functional teams to ensure alignment on product strategy, roadmap priorities, and go-to-market execution. Serve as a liaison between product development and sales/marketing teams.
• Thought Leadership and Industry Engagement: Represent the company as a spokesperson and thought leader in the industry by participating in industry events, conferences, webinars, trade shows, on social media and with analysts covering the company. Stay abreast of industry trends, partners and competitors, emerging technologies, and competitive developments to inform product and marketing strategies in anticipation of their actions and to inform our strategy. 

Qualifications/Experience 

• Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred. Experience at a media or media-tech company a plus, but not required.
• 10+ years of experience in product marketing in enterprise software, with 5+ years in leadership roles.
• Proven track record of success in developing and executing product marketing strategies for SaaS technology companies; demonstrated knowledge of sales, marketing and development processes.
• Strong understanding of SaaS business models, subscription-based pricing strategies, and customer lifecycle management.
• Excellent communication skills, including the ability to craft compelling messaging and articulate complex concepts in a clear and concise manner to reach and engage audiences, a flair for storytelling a plus.
• Strategic thinker with a data-driven approach to decision-making and a focus on results and ROI.
• Highly collaborative mindset with the ability to build strong relationships and influence stakeholders at all levels of the organization.
• Experience working in fast-paced, agile environments with the ability to adapt quickly to changing priorities and market dynamics.
• Intellectual curiosity; ability to question how things are done and provide innovative ways of thinking and getting work done.
• Demonstrated leadership, sales support, project management and training skills with the ability to inspire and motivate cross-functional teams to achieve shared goals.
• Strong analytical, written, and verbal communication skills.
• Positive attitude with excellent collaboration skills a must.

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com.

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

The Data Engineering team designs, develops and operates big data services and tools to provide reporting and analytics for our customers and for the business from concept to delivery. We do this on a massive scale, capturing billions of events a day from our video players across the globe. Our team is responsible for deploying to production while delivering differentiated value to our customers. We are seeking a seasoned leader and data practitioner with strong technical depth to drive engineering platforms, initiatives and partnerships across the company. In this role reporting to the SVP, Head of Data, you will be responsible for leading an organizational effort to build and scale state-of-the-art data platforms to solve various data-driven business use cases and needs. These data platforms will be powering data products and data initiatives across the company, including Video, Billing, Financials, Ad Monetization, Audience Insights, Product Analytics, Marketing, Customer Success and Personalization.

Job Responsibilities 

• Hire, develop, motivate, inspire and lead a team of data engineers and architects
• Develop, architect, propose, integrate and implement core data engineering, business intelligence, and data warehouse frameworks, systems, tools, roadmaps, goals, and best practices in support of key company data initiatives
• Provide technical thought leadership to cross-functional stakeholders and leaders to ensure team priorities and output directly impacts company strategy, direction and growth
• Provide technical and architectural oversight for systems and projects that are required to be reliable, massively scalable, highly available (99.999% uptime) and maintainable.
• Champion security and governance and ensure data engineering team adheres to all company guidelines
• Manage data infrastructure/cloud cost and responsible for improving efficiency and performance
• Introduce best practices and principles to enable consistent delivery and enable alignment with long term direction.
• Communicate effectively and present to all levels of the organization and to technical and non-technical audiences.
• Develop deep partnership with cross-functional teams with varying backgrounds, from the highly technical to the highly creatives

Qualifications/Experience 

• Bachelor’s degree in Engineering, Computer Science or similar discipline. Advanced degree is a plus.
• 10+ years of experience in Data Engineering or Engineering fields with increasing responsibility and strong track record of technical competencies and business strategy, both as an individual contributor and managing teams.
• 5+ years of experience in building, managing, and leading a high-performing data engineering team
• Ability to develop and execute roadmaps and state-of-the-art data platforms to drive and support decisions and initiative across the organization
• Track record of implementing and scaling secure data platform for startups, enterprise or large/public companies
• Strengths in at least a few programming languages - Python, Java, Scala 
• Expertise in building and managing large volume data processing (both streaming and batch) platforms
• Expertise in scaling data environments with distributed/RT systems, e.g. Apache Spark, Flink, and self-serve visualization environments
• Expertise in cloud based and SaaS data warehouse (e.g. AWS/GCP, Snowflake, NoSQL) and developing ETL/ELT pipelines
• Experience integrating and building data platform in support of BI (Tableau/Looker), Analytics, Data Science, and real-time applications
• Thrive on empowering team members and view the team's success as own
• Expertise in stream processing systems such as Kafka, Kinesis, Pulsar or Similar is a plus
• Experience in building micro services and managing containerized deployments, preferably using Kubernetes
• Experience with agile methodologies
• Video streaming experience across OTT, Live and Video on Demand platforms is highly desired
• Experience with video streaming monetization platforms and data driven decision making for AVOD, SVOD, TVOD, FAST and Ad optimization is highly desired

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our Boston office, located in beautiful Fort Point harbor. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia, ping pong tournaments, and events and celebrations of all kinds. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please emailrecruiting@brightcove.com. 

The BrightcovePrivacy Policyexplains the processing and purposes of any personal information.

#LI-Remote

BC21065

Join our Product team’s Enterprise Product Management Office (PMO)! We are focused on efficient and impactful software development management from ideation to launch. We’re looking for an innately curious business analyst, with an interest in reporting and evaluating trends on team performance, alignment with strategic initiatives, and success of launches.  You will be able to work with all facets of our enterprise, from engineers to marketers, while exposing areas to work smarter with high quality.  Your influence will impact some of the biggest brands in the world and their millions of viewers.This is a great opportunity to dive into the world of Project Management within a SaaS tech environment and gain exposure to both engineering and product management best practices, ways of working and prioritizing critical projects for the business.

Technologies We’re Using

• Smartsheet Enterprise
• Atlassian Suite (JIRA, Confluence)
• Gainsight PX
• Aha!
• Jellyfish

Job Responsibilities 

• Support in financial tracking and reporting work for the program/project.
• Manage work plan, tracking, and analytics for the program/project execution.
• Responsible for the creation and maintenance of management dashboards and executive summaries.
• Support in resource management support including roll-on/roll-off, resource tracking, and reporting.
• Ensure completion of tasks such as project operations support, deliverable management, communication support, and project/service management tooling support.
• Communicate project/program management status to different stakeholders as required.
• Be the main point of contact for all PMO support and internal subject matter experts for various technologies that Brightcove’s Product and Engineering teams use to project manage tasks and projects; Aha! and Jellyfish SaaS instances, supporting Product and Engineering teams with functions and frequent reporting.
• Manage the cycle time and flow through the SDLC process via cycle and trend reporting
• Be the source of truth for analysis at our fingertips: create indices, report analytics, identify insights.
• Build up a repository of project templates both technical and management to support the Project Managers – use examples from current and past projects to identify best practice.  
• Continue to evolve the processes and templates throughout the project lifecycle.
• Enforce data hygiene within JIRA and train others around the organization on best practices and improved processes.

Qualifications/Experience 

• 3+ years in data or business analysis function for a software development firm or agency.
• High attention to detail, innately curious about behavior patterns and impact.
• Creative and strong problem solver while bringing new ideas and solutions to drive operational excellence.
• Positive attitude with a team player mentality; Ability to effectively communicate and collaborate within and across teams.
• Ability to work in a fast paced environment with multiple priorities and competing deadlines.
• Ability to extrapolate trends from data and present findings.
• Demonstrated ability to specify KPI and reporting requirements.
• Attlassian, Jellyfish and Aha! experience are musts.
• Smartsheet and Gainsight Experience nice to have.

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

BC21053

We are searching for a driven, passionate and determined individual to take on a position as a Regional Channel Partner Director, APAC on our growing Channel Sales team

In this key, individual contributor position  you will have responsibility to drive accelerated revenue growth for Brightcove through the recruitment and management of  VAR (Value Added Reseller) and channel partnerships that operate in APAC -  especially in India, SEA, and ANZ. You will be recruiting, onboarding, building and nurturing VAR and OEM partnerships focused on Streaming Media and Enterprise marketing segments to provide Brightcove with new routes to market. 

Job Responsibilities

• Win new high-value partnerships via strong relationship-building and successful commercial negotiations. Identify, recruit, and onboard VAR and OEM partners with specific expertise and market coverage that will grow Brightcove revenue and market share in APAC
• Develop and own the Annual Channel Partner Plan that will orchestrate and steer all partner engagement, GTM motions and revenue plans for each partner. This plan will be reviewed and updated on a rolling, quarterly basis and socialized and vetted with executives of both companies.
• Develop and maintain strong relationships with partners, and work closely with them to achieve mutual goals. Provide support and guidance to partners on product and solution offerings. 
• Develop and implement channel partner programs, such as training, marketing and incentives to ensure the partner’s success.
• Build and maintain partner competence by working with Brightcove’s Partner Enablement resources to ensure partner’s staff is well trained and certified on Brightcove’s solutions.
• Manage and ensure each partner executes marketing, and sales activities that incorporate Brightcove solutions in order to build pipeline and achieve their revenue targets for Brightcove solutions. 
• Manage the performance of partners, and develop strategies to ensure they achieve their sales and revenue goals. Ensure partner’s projections are accurate, leads are followed up, promotions and incentives are executed, and customers are happy with Brightcove solutions.
• Enable support of partner’s sellers to ensure success including; opportunity qualification, opportunity registration, pricing, contract negotiations,, tracking, and closing orders. 
• Create and manage partner forecasts: pipeline and revenue.
• Work with Brightcove direct sales teams as appropriate to ensure channel sales alignment, deal progression, partner engagement, and overall sales alignment model.
• Be the single point of ownership for all key relationships at the partner at all levels. Navigate the partner’s sales, marketing and executive ranks and cultivate ongoing, meaningful business relationships.
• Support the development and implementation of business strategies by building and maintaining an awareness of potential partners, their key technologies, product portfolio, target markets and capabilities.
• Identify gaps to support business needs and provide recommended solutions.
• Deliver against growth targets for each partner. 
• Delivers credible forecasts to predict business impacts upon request.
• Identifies and escalates issues related to partner contracts 
• Manages possible channel conflict to a positive outcome
• Secures and executes partner plans for each key partner to deliver revenue growth 

Qualifications/Experience 

• Bachelor's/Masters's degree in Business, Marketing, Technology or related fields
• Minimum of 8 years of experience working with VARs and/or OEMs, with at least 3 years working in a rapid-growth software/SaaS company.
• Proven experience with partners in India, SEA and ANZ.
• Sales experience with proven quota attainment and successfully achieving annual revenue results with a track record of growth.
• Deep knowledge of GTM models, including sell with, sell to, sell through, co-branding, and OEM.
• Ability to prioritize workload of a full landscape of partners across several countries and time zones.
• Proven track record of developing Enterprise partners for software and Saas sales within a designated geographic region.
• Solid presentation skills. Highly collaborative communicator and team member. 
• Ability to disarm conflict situations both internally and externally.
• Prioritizes tactical efforts aligned to corporate goals.
• Analytical and data-driven. You can demonstrate past success in meeting demanding schedules and making trade off decisions when needed.
• Adept at addressing cultural and geographic differences in strategy implementation.
• Comfortable in matrixed and highly distributed organizations.
• Clear and genuine communicator with executive presence and excellent relationship building skills who inspires trust and credibility with all levels of individuals, both inside and outside the company. Highly skilled at developing executive-level relationships.
• Video industry experience is highly desired.

Special Conditions

• 20-30% travel 
• Quota-carrying role
• Occasional off hours meetings

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. 

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements: whether you work in our Chennai, India office or remotely, we have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please emailrecruiting@brightcove.com. 

The BrightcovePrivacy Policyexplains the processing and purposes of any personal information.

#LI-Remote

BC21047

Have you led technical teams, mentored and learned from them? Impressed clients with your ability to simplify and solve complex technical problems? Built systems that scale to millions of users? If so, and if you’re looking for a chance to grow and work with some of the most well-known media brands in the world, we’d love to talk.

A perfect candidate for a Technical Lead in Brightcove’s Global Services team will have strong hands-on coding skills; have organized and led distributed teams while building best practices (unit testing, code reviews, security and performance audits); and, most importantly, will have delighted clients with their teams’ work.  The Technical Lead partners with the Project Manager on each project to ensure a quality and timely deliverable that will delight the customer.

About the Team

Our professional services team, Brightcove Global Services (BGS), provides consulting and delivery services to guide some of the best known companies in the world through their OTT journeys and we're expanding. If you have a strong consulting and professional services background, a passion for working on high-functioning teams, a keen sense of creativity and a willingness to help our clients achieve their business goals through video technology, we'd love to talk.

Brightcove’s Global Services team is not a typical professional services organization, but is Brightcove’s full-service agency for our clients. The team augments our platform and product by building custom video-centric web, mobile, and OTT solutions for a variety of customers across the globe. Our mission is to offer services that maximize customer KPIs in the video space leveraging their content. Our solutions often involve multiple products and services including Brightcove Beacon (OTT Platform), cloud-based services, Content Management System (CMS), Digital Right Management (DRM), Analytics services, Advertising services, subscription and monetization services. We have a team of smart individuals who are passionate about solving complex and interesting problems for our clients and who are driven to ensure those clients are successful.

Job Responsibilities 

• Consulting: Technical Leads are part of the senior team that manage the client and are called upon to facilitate user requirements sessions, design technical specifications, and manage development of documentation to meet client expectations.  In conjunction with a Project Manager, Technical Leads are expected to provide both technical and solution expertise for clients and client engagements.
• Solution Development: Technical Leads work with Solution Architects and Business Analysts to create solutions for various client needs.  Technical Leads support the analysis of client processes and recommend new business models, workflows, or solutions to best meet client needs.
• Leadership: Technical Leads manage all technical aspects of the project and also contribute directly by writing code, managing builds and performing other hands-on tasks.  Technical Leads are responsible for the enforcement and guidance of project technical best practices and standards.  Technical Leads have the ability to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Team Management:Technical Leads manage varying sized project teams to successfully deliver agreed-upon solutions of the highest quality, exceeding customer expectations.  They mentor and guide less experienced consultants.  They are expected to be role models for best practices and to provide technical knowledge sharing.

Qualifications/Experience 

• 8+ years experience as a technical developer or related work experience; 2+ years in technical leadership roles; experience in a project-based consulting environment.
• Expertise implementing solutions from a defined architecture for various problem types.
• Extensive knowledge in the areas of custom software development: OO Design Patterns; microservices, middleware, etc.
• Strong proficiency with at least one server-side language (Node.js and/or Python preferred) required.
• Strong proficiency with vanilla JavaScript.
• Strong Object Oriented Programming skills.
• Deep understanding of the React JavaScript framework.
• Understanding data security compliance and security best practices.
• Experience in profiling, debugging and troubleshooting systems.
• Solid understanding of SQL and NoSQL databases; data modeling/design techniques; data interface protocols; database deployment and scalability; database tuning.
• Strong understanding of designing and implementing proper REST APIs.
• Extensive experience with designing systems for scale and reuse, source code management strategies, and release management.
• Strong and effective verbal and written communications skills; as well as strong and effective presentation and facilitation skills.
• Willingness to travel to client locations and collaborate with distributed delivery teams as needed.
• Solid knowledge of system administration and software and hardware configuration and production system deployments; ability to make informed recommendations to customer IT staff; ability to troubleshoot pre- and post-production implementations; security; load balancing and performance.
• AWS experience strongly preferred.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Knowledge of web accessibility and SEO a plus.
• JIRA and Confluence experience a plus.

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

BC21046

The Data Engineering team designs, develops and operates big data services and tools to provide reporting and analytics for our customers and for the business from concept to delivery. We do this on a massive scale, capturing billions of events a day from our video players across the globe. Our team is responsible for deploying to production while delivering differentiated value to our customers. We embrace a variety of current technologies and tools for developing, testing, deploying and monitoring our cloud-based offerings. We are looking for an exceptional Data Architect to lead and work hands-on cross-functionally with both Engineering, Data Engineering and DevOps in leading our data platform tools and technology integrations in order to scale the business and enable our Analytics and Data organization in solving challenges.

Job Responsibilities 

• Design and Architect scalable and responsive data platform to support real time and batch data processing solutions in a cloud environment.
• Establish best practices as part of the ETL (Extract Transform Load) process including data quality, observability, monitoring and alerting.
• Proactively drive innovation in big data and the execution of our data engineering and data warehouse frameworks and services
• Collaborate cross-functionally and within Data team functions with strong communication and openness to new ideas
• Work with vendors while deploying the new technologies
• Build world class data infrastructure, APIs, and datasets to support delivery and continuous improvement of Brightcove’s video, ad, and recommendation solutions.
• Conduct PoC work, buy vs build recommendations, tools and technologies integration.
• Responsible for Data Governance and Data Ownership and Security.
• Organize databases to support end users including internal and external.
• Research and establish data storage solutions that include columnar and RDBMS databases.
• Create logical and physical data models using best practices to ensure high data quality and reduced redundancy.
• Drive data quality across the organization; develop best practices for standard naming conventions and coding practices to ensure consistency of data models and tracking
• Define and manage SLA’s for data sets and processes running in production.
• Continuously improve our data infrastructure and stay ahead of technology.
• Design a system for data backup in case of system failure.
• Build strong cross-functional partnerships with Data Scientists, Analysts, Product Managers, Software Engineers, Customer Support, Finance, Marketers, Account Management to understand data needs and deliver on those needs.
• Provide technical thought leadership to the team and organization.
• Help mentor and cross-train Data Engineers.

Qualifications/Experience 

• 10+ years of Data Solutions Architecture experience in Data Lakes, Data Warehousing, Advanced Analytics, Data Science and AI/ML.
• Experience with Real-time data ingestion process, Kappa and Lambda architecture.
• Skilled in MPP and distributed systems. 
• Bachelor's degree in a quantitative field, e.g. Computer Science, Math, Physics.
• Experience scaling data environments with distributed/RT systems and self-serve visualization environments.
• Proficiency with SQL, Python, Java, Perl, Postgres and REST/GraphQL.
• Experience designing and implementing cloud based and SaaS Data Lake and Data Warehouse (e.g. AWS, Snowflake, GCP, NoSQL) and developing ETL/ELT pipelines.
• Experience integrating and building data platform in support of BI, Analytics, Data Science, and real-time applications
• Strong communication skills, with the ability to initiate and drive projects proactively and accurately
• Experience with containers and container-based deployment, preferably Kubernetes.
• Experience working with version control, continuous deployment and performance monitoring tools, such as Git, TeamCity, Jenkins, SumoLogic, DataDog, and CloudHealth
• Experience with agile methodologies
• Experience with ad sell-side providers and video/media processing across OTT, Live, and Video on Demand platforms is highly desired

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our Boston office, located in beautiful Fort Point harbor. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia, ping pong tournaments, and events and celebrations of all kinds. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please emailrecruiting@brightcove.com. 

The BrightcovePrivacy Policyexplains the processing and purposes of any personal information.

#LI-Remote

BC21043

Data, and how they are used, play a central role at Brightcove and are at the heart of how we make business, product, marketing, and operational decisions. Our centralized Data organization (Analytics, Data Science, and Data Engineering) is a specialized, cross-functional group that collaborates with a variety of departments to drive decisions and provide direction for future growth at Brightcove. The Data Engineering team designs, develops and operates big data services and tools to provide reporting and analytics for our customers and for the business from concept to delivery. We do this on a massive scale, capturing billions of events a day from our video players across the globe. Our team is responsible for deploying to production while delivering differentiated value to our customers. We embrace a variety of current technologies and tools for developing, testing, deploying and monitoring our cloud-based offerings. We are looking for an exceptional Sr. Data Engineer to help build our data platform to scale the business and enable our Analytics and Data organization in solving those challenges.

Job Responsibilities 

• Proactively drive innovation in big data and the execution of our data engineering and data warehouse frameworks and services
• Build world class data infrastructure, APIs, and datasets to support delivery and continuous improvement of Brightcove’s video, ad, and recommendation solutions.
• Understand and translate business needs into data models to support long-term, scalable, and reliable solutions
• Create logical and physical data models using best practices to ensure high data quality and reduced redundancy
• Drive data quality across the organization; develop best practices for standard naming conventions and coding practices to ensure consistency of data models and tracking
• Define and manage SLA’s for data sets and processes running in production
• Continuously improve our data infrastructure and stay ahead of technology
• Design a system for data backup in case of system failure
• Build strong cross-functional partnerships with Data, Sales, Marketing, Finance, Product to understand data needs and deliver on those needs
• Provide technical thought leadership to the team and organization
• Help mentor and manage junior engineers

Qualifications/Experience 

• 5+ years of development experience in Data Engineering and Data Warehousing
• Bachelor's degree in a quantitative field, e.g. Computer Science, Math, Physics
• Experience scaling data environments with distributed/RT systems and self-serve visualization environments
• Proficiency with SQL, Python, Java, Perl, Postgres, REST/GraphQL
• Experience designing and implementing cloud based and SaaS data warehouse (e.g. AWS, Snowflake, GCP, NoSQL) and developing ETL/ELT pipelines
• Experience integrating and building data platform in support of BI, Analytics, Data Science, and real-time applications
• Strong communication skills, with the ability to initiate and drive projects proactively and accurately
• Experience with containers and container-based deployment, preferably Kubernetes
• Experience working with version control, continuous deployment and performance monitoring tools, such as Git, TeamCity, Jenkins, SumoLogic, DataDog, and CloudHealth
• Experience with agile methodologies
• Working knowledge of ad sell-side providers and video/media processing across OTT, Live, and Video on Demand platforms is highly desired

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our Boston office, located in beautiful Fort Point harbor. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia, ping pong tournaments, and events and celebrations of all kinds. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

BC21036

#LI-Remote

Are you passionate about working directly with customers and immediately impacting their success? We are looking for an exceptional person to join our Customer Support team in providing efficient and accurate technical assistance to ensure complete customer satisfaction for our growing customer base of online video publishers. The ideal candidate is a dedicated problem solver, passionate about rich media technologies, and a proven customer advocate. We are looking for someone who is highly motivated with strong technical experience, excellent written and verbal communication skills and high enthusiasm for customer success. 

Job Responsibilities

• Working directly with customers via phone and email to respond to technical issues, providing escalated technical and triage support for other team members, and actively contribute to our online community and knowledge database for up-to-date customer information and solutions. 
• Partnering with our Engineering, Product Management and QA teams to increase customer satisfaction by providing critical feedback and assistance for product enhancements. 
• Work across a global Customer Supper team in the US, Europe, Australia, Korea, and Japan, as well as with customers around the world.

Qualifications/Experience 

• College degree (Computer Science degree preferred)
• Excellent communication skills and strong customer focus
• Proven analytical / problem solving ability
• Ability to communicate technical concepts clearly and effectively, both written and oral
• Demonstrated ability to lead and manage initiatives to completion.
• Proven ability to work with the team to quickly and calmly resolve technical issues.
• Solid understanding of internet technologies including browsers, networking, firewalls & proxy servers
• Demonstrated ability to learn new skills quickly.
• Ability to work independently and as a part of a team.
• Required to be flexible, detail oriented and organized with the ability to multitask.
• On-call availability 

Technical Skills

• Strong technology background with a comprehensive knowledge of Internet, Mobile and Digital Online Media technologies such as networking, servers, etc
• Strong familiarity and working knowledge in JavaScript, HTML, and CSS is essential
• Familiarity and working knowledge of Java; experience in Android development is a plus
• Familiarity and working knowledge with rich media applications and mobile SDK development or testing
• Familiarity and working knowledge of RESTful API use, data collection tools, developer support experience
• Meaningful experience with online video and of video encoding applications
• Exposure and working knowledge in at least one other programming language including Objective C/Swift, PHP, BASH, etc
• Ability to test, troubleshoot and diagnose ad integrations issues highly desired
• Working knowledge of video ad serving technologies (VAST, VPAID, VMAP, etc) highly desired
• Working knowledge of ad/video analytics platforms (Omniture, MOAT, etc) highly desired

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

BC21018

Data, and how they are used, play a central role at Brightcove and are at the heart of how we make business, product, marketing, sales and operational decisions. Our centralized Data organization (Data Analytics, Data Science, and Data Engineering) is a specialized, cross-functional group that collaborates with a variety of departments to drive decisions and provide direction for future growth at Brightcove. The newly created Analytics team within Brightcove tackles challenging problems across many technical disciplines, including time series forecasting, causal inference, and optimization. In this data heavy role, we are seeking an exceptional data practitioner and hands-on Sr. Director of Analytics with a proven track record to build and lead a high-performing and growing Analytics team. In this role reporting to the SVP, Head of Data, you will be responsible for leading an organizational effort to better understand our customer needs, enhancing our product experiences, increasing our marketing and sales efforts and growth ecosystems, and growing our customer base.

Job Responsibilities 

• Hire, develop, motivate, inspire and lead a high performance, proactive team of analysts that are able to gather, analyze, synthesize and deliver data and recommendations accurately and timely
• Act as an analytics thought partner for product, marketing, sales, customer success and other key functional teams; proactively identify and explain trends; measure impact and effectiveness of features, experiences, creative campaigns across platforms and channels; drive customer, engagement, and revenue growth
• Develop, propose and execute on analytics initiatives and roadmaps to ensure data best practices and play a critical role in expanding the data-informed culture at all levels of the organization
• Apply sophisticated computational, statistical, and modeling techniques in support of decision-making and drive KPI improvement; techniques include A/B and multivariate testing, predictive analysis, classification, attribution, media mix modeling, data mining, clustering and segmentation
• Effectively distill complex results down to concise summary and present actionable insights to non-technical audiences
• Collaborate with cross-functional partners in product, marketing, sales, engineering, operations, finance etc to define and influence data-informed business strategy and roadmaps
• Manage development of data resources, gather requirements, organize sources, and support product and campaign launches
• Partner with data engineering and technology teams to continuously seek innovative ways to improve the quality and accessibility of our analytical framework and data reporting infrastructure

Qualifications/Experience 

• Minimum Bachelor’s degree in a quantitative field; Master’s or PhD a strong plus
• 7+ years of experience in building, managing, and leading a high-performing data analytics team
• 12+ years of relevant working experience with increasing responsibility and strong track record of technical competencies and business strategy
• Track record of developing and executing data roadmaps to drive decision making across product, marketing, sales and customer success organizations
• Advanced proficiency in SQL and programming/scripting languages (e.g. Python, R) 
• Expert knowledge with business intelligence tools (e.g. Looker, Tableau)
• Expertise with statistical analyses, application, and concepts (e.g. regressions, experiment design, classification etc.)
• Ability to operate independently and prioritize/manage multiple projects simultaneously
• Strategically-minded yet strong detail-orientation with a penchant for data accuracy and intellectual honesty
• Highly skilled in communicating and presenting results to executives as well as speaking deeply about data/statistics
• Thrive on empowering team members and view the team's success as own

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues andcelebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

#LI-Remote

BC21030

Engineering & Product - General Application 

We're always looking for talented, passionate, and inspired people to #joinbrightcove. Don't see the career for you? Apply through our General Application and join our Talent Community. Our Talent Acquisition Team will review your background and keep you informed on future opportunities. 

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

Our Core Values

ONE TEAM

Brightcove people are inquisitive, inventive, and driven by our customers’ success. When we put our heads together, we’re unstoppable.

INNOVATION

We’ve spent more than 15 years as the pioneers of video technology. With 32 industry-defining patents and two Technology and Engineering Emmy Awards, we’ve proven that continuous innovation is in our DNA.

EXECUTION

We believe that everything we do deserves our utmost effort. Because when video is done right, it has a limitless capacity to move people – so we make sure we always get it right.

Working at Brightcove 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our Boston office, located in beautiful Fort Point harbor. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia, ping pong tournaments, and events and celebrations of all kinds. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The BrightcovePrivacy Policyexplains the processing and purposes of any personal information.

Sales - General Application 

We're always looking for talented, passionate, and inspired people to #joinbrightcove. Don't see the career for you? Apply through our General Application and join our Talent Community. Our Talent Acquisition Team will review your background and keep you informed on future opportunities. 

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

Our Core Values

ONE TEAM

Brightcove people are inquisitive, inventive, and driven by our customers’ success. When we put our heads together, we’re unstoppable.

INNOVATION

We’ve spent more than 15 years as the pioneers of video technology. With 32 industry-defining patents and two Technology and Engineering Emmy Awards, we’ve proven that continuous innovation is in our DNA.

EXECUTION

We believe that everything we do deserves our utmost effort. Because when video is done right, it has a limitless capacity to move people – so we make sure we always get it right.

Working at Brightcove 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our Boston office, located in beautiful Fort Point harbor. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia, ping pong tournaments, and events and celebrations of all kinds. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The BrightcovePrivacy Policyexplains the processing and purposes of any personal information.