Job Description

• Identify potential clients in the target market and complete appropriate research on the prospective client’s business and technical needs.
• Partner with pre-sales and production teams to create contract-winning proposals for current and prospective clients
• Identify, qualify and quantify opportunities.
• Drive opportunities from lead generation to closure
• Ensure customer success and satisfaction
• Understand the current client’s business and technical requirements
• Become a subject matter expert on the AI business products, processes, and operations, and remain up to date on industry news.
• Keep track of current business opportunities.
• Interface with production and technology teams across different time zones and cultures
• Generate and manage high-value, profitable business deals
• Identify, track and manage KPIs and provide internally and client-facing status reports; providing executive updates, including account progress, health, risk, and opportunities
• Attend tradeshows and support marketing efforts by contributing to case studies and social media
• Assist in building overall plans/budget and subsequent adherence; own the overall financial health of assigned client engagements; drive efficiencies across process, people, and technology
• Manage stakeholder communication around owned business and accounts
• Assist in training and adoption of technologies and services for client teams
• Propose and implement new innovative offerings

Qualifications

You have:

• Understanding of AI products such as ours

• Passion for selling software, especially in the HR and Mental Health landscape

• Proven experience defining project logistics, resources, and production processes

• Excellent planning, organizational, and communication skills

• Excellent written and verbal communication skills in English

• Independent, self-motivated, results-oriented and dynamic

• Ability to work under tight deadlines and with geographically dispersed teams

• Excellent interpersonal and negotiation skills

• Advanced knowledge of project management and reporting tools

Your experience includes:

• Minimum Bachelor’s degree in Business Administration, Computer Science, Artificial Intelligence or related fields

• Minimum two years of experience in a B2B role with AI-based implementations

• Prior experience in managing similar style projects

• Prior experience in client consulting, solutions design, and sales methodologies

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, as well as Google Sheets, Docs and slides, and industry-specific analysis software

• Basic understanding of the industry, with the ability to become a subject matter expert on the job.

• Innovation and problem-solving skills that include the ability to develop and propose expert data solutions for our clients

• Strong analytical and problem-solving skills, with a proven ability to work under pressure and delivery against deadlines

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Job Description

As Business Operations/Sales Manager, your role is critical and highly visible across the organization. 

Full Job Description

• Minimum 6 years of leading a divisional operations function or similar responsibilities supporting and performing technical sales functions
• History of sales success and ability to qualify and quantify results
• Experience in project management and business systems implementation projects with the ability to convey operational status and issues to multiple levels of the organization
• Experience in organizational programs such as goals setting, training and enablement, curriculum development, organizational development, and metrics development 
• Strong financial, analytical, and communication skills with the ability to think strategically about business challenges. We are seeking a Business Operations Manager to partner with Leadership to define, land and execute against the strategic priorities. This position will be responsible for implementing KPIs and measuring performance of the organization, supplying the management team with relevant and timely data.
• This individual will need to collaborate effectively with internal and cross-functional teams to solve problems, implement new solutions, and deliver successfully against high standards. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves”. 
• Drive the implementation of business strategies and action plans across all channels – in close collaboration with executive team 
• Lead competitive intelligence and deep dive analysis into market and competitive developments or consumer behaviors as well as knowledge and analysis of significant current industry events as they happen in real-time;
• Support key activities and deliverables within the multi-year strategic planning;
• Lead the preparation of Business Reviews and Leadership Team presentations.
• Directs the development and implementation of strategies for maximizing selling and customer add opportunities. Ensures plans highlight solutions to solving additional business and technology issues. 
• Provides guidance on storytelling strategies to lead account conversations, evaluating account performance, developing short- and long-term strategies, and acting upon optimization opportunities. Shares best practices and leverages expertise cross-functionally to identify and act on opportunities to drive growth, revenue, and adoption. Encourages and coaches the team on how to exhaust all opportunities to develop relationships with customers.
• Ensures the development and execution of business planning by one or more sales teams, managing accounts within the portfolio, and holds their team(s) accountable for ensuring engagements yield sales and consumption targets in alignment with plans, budgets, and forecasts. Shares industry insights and best practices for leading diverse cross-functional teams. Directs team members to identify new business opportunities, drive growth, and facilitate actions to win, while leveraging internal and/or external partners to scale business by emphasizing mutual business growth, and coaches the team through reporting account details back to business stakeholders.
• Oversees and directs actions across multiple complex accounts and business areas, and manages planning and prioritization efforts across accounts to ensure individuals and teams follow-through with appropriate responses to account needs. Defines expectations and goals to guide the development strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Shares best practices across teams for assessing and adjusting priorities, and reducing complexity for customers in concert with sales teams, all while maintaining a high level of commitment and accountability. Defines priorities for projects across the line of business to drive business outcomes.
• Directs and holds virtual teams accountable to lead execution and customer escalations at the portfolio level, providing guidance and sharing best practices for executing prompt and swift corrective actions, understanding trends, and working with partners to mitigate recurrences. Ensures team(s) provide support for account management and internal partners to facilitate efforts to proactively address customer escalations and revenue, delivery and consumption blockers, and/or sellers blockers. Holds customers/partners accountable as part of the escalation cycle. Understands and develops contract elements (e.g., terms and conditions), contract negotiation, and risk management strategies.
• Proactively expands a strategic network of key internal and external partners and other business decision makers for their team and customers to ensure execution of core tasks, grow sales and partner impact, and to ensure seamless account management experiences within the portfolio. Drives engagements with key internal partners, business, and technical decision makers to develop long-range, comprehensive, tailored business strategies. 

Qualifications

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Job Description

Job Description for Full-Stack Developer / Tech Lead

We're looking for a full-stack developer, preferably 5+ years of experience in building products for start-ups. As you would be joining a start-up, you will have to be comfortable with having multiple responsibilities but will be offered equity, wfh, flexible time, and other benefits in return.

What You’ll Be Doing:

• You will help build products for HR and Digital Health use cases using the company's core technology.
• You will work on either frontend or backend or ML or multiple depending on your experience and personal preference.
• You will help keep the company's tech infrastructure scalable.

Qualifications

Requirements:

• Cloud-based services like GCP or AWS
• AI/ML experience with TensorFlow preferred, specifically NLP
• CI/CD experience
• Frontend development experience with Vue.js or React
• JavaScript, TypeScript and NodeJS
• Must be able to make themselves available to talk with clients and investors on calls as needed.
• Non-relational database skills, preferably MongoDB
• Microservice experience preferred

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