Job Description

The Accounting Analyst role is responsible for ensuring accurate and complete accounting records, ensuring the monthly financial statement close is completed timely and assisting in other monthly activities, such as billing review, collections, supplier payments, and local tax requirements. This role will coordinate the reconciliation of Cielo records with our third-party accounting firm and working with Cielo tax to ensure accurate and timely tax payments.

Work Location:The position is remote for candidates based in Çolombia only
Work Arrangement:Remote
Language requirements:Spanish and English.

Duties and Responsibilities:

• Assist with month-end close, including preparation of journal entries.
• Reconcile bank account activity monthly.
• Post monthly prepaid asset journals and accruals as needed.
• Perform monthly reconciliations for all balance sheet accounts.
• Prepare and record intercompany debit and credit notes.
• Perform reconciliation of trial balance to local books.
• Reconcile monthly tax reports to the ledger for submission to government entities.
• Maintain the fixed assets register.
• Assist with recording AR payments received and collections.
• Assist with financial statement audits as needed.
• Other duties as assigned.

Qualifications

Position Requirements

Education:

• College degree in Finance, Accounting, Business Administration, or related field is strongly preferred.
• Fluent in Spanish and English (Portuguese is a plus)

Experience:

• Minimum of one year experience in Finance or Accounting is required.
• Previous experience in an analyst type role is preferred.
• Previous experience with multi-country support.
• Experience with Oracle NetSuite (Oracle PBCS is a plus).
• Experience in a service company, preferably employment staffing or recruiting.

Exposure:

• Knowledgeable of local GAAP for each country entity assigned.
• Proficient with Microsoft Excel, Word, and PowerPoint.
• Ability to handle and maintain information that is sensitive and confidential.
• Detail orientated with good organization skills as well as strong interpersonal and communication skills.
• Ability to communicate with employees and vendors from varying cultures and geographies.
• Provide strong analytical, verbal, and written communication skills to effectively present to peers and management.
• Demonstrate the ability to work in a fast-paced environment, meet time-sensitive deadlines, and work well through ambiguity and complexity.
• Be able to work effectively in a team as well as independently.

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Job Description

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.  

• Location: Canada
• Language Requirements: English & French
• Position Setup: Fully remote

Responsibilities:   

Finding Candidates:

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

Qualifications

Education:

• High school diploma required. Bachelor’s degree in business, management, human resources or related field is strongly preferred. 

Experience:

• Minimum of two or more years’ recruiting experience with demonstrated successes in a corporate, RPO or agency setting.
• Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools.
• Manufacturing recruiting experience is highly preferred.

Functional/Technical Knowledge, Skills and Abilities Required:

• Proficient in Boolean search techniques for sourcing.
• Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Knowledge of common Human Resources principles, practices and metrics related to talent acquisition.    

*Position is available only for candidates based in Canada. 

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Job Description

The Manager – Digital Activation will lead the delivery of the digital product set to support the activation and management of the employer brand for a client.  The manager will be a SME on digital candidate experience design to proactively manage a client’s employer brand across careers website and CRM platforms.   The senior manager will lead programs delivering digital activation solutions that enable direct clients and our client teams to create a frictionless career site experience for the candidate thereby maximizing the value of the client’s employer brand. The key result areas for this position are successfully delivering global career site managed programs leading to long term revenue contracts across the employer brand portfolio.

The ContentStrategist will partner closely with our Creative Team on design and messaging strategy and Digital Team on content solutions across a client’s website. Additionally, the role will handle a portfolio of accounts and oversee performance to optimize both content and channel plan. The key result areas for this position are: delighting internal and external customers leading to new revenue opportunities, progressive solutions delivered to exceptional standards, and service expansion from existing clients and P&L target achievement. This is a key role to drive brand engagement solutions across global clients.

Duties and Responsibilities

Solutions: Knowledge

• Strong knowledge of employer brand, digital saas platforms and user experience on website.
• Expert at measuring and maximize ROI on digital channels
• Able to conduct user experience audits and strategize in collaboration with creative teams and technology partners on CTA placements, design and functionality of the website
• SME partner for scoping, converting and delivering all aspects of digital projects.  Supporting senior director with digital product delivery.
• Facilitate and integrate new digital products into overarching consulting product set into Cielo.

Customer: Growth and Optimization

• Serve as a subject matter expert and collaborative partner with brand strategy, social media and creative teams to discover digital opportunities with clients
• High visibility and reputation with Cielo peer group.  Partner closely with social media and creative strategy teams to design ongoing client opportunities
• Proactively share new product case studies with client engagement to support employer brand growth

Operations: Performance

• Lead delivery of website and CRM related projects, ensuring a sustainable operating model for digital solutions in collaboration with brand strategy, social media and creative teams.
• Lead strategic recommendations for existing clients on activating their employer brand via digital platforms.
• Deliver insights from digital audits and lead future state workshops to identify best in class careers website experiences. Use data to be an advocate for the candidate experience on digital technology
• Partner closely with employer brand, social media and creative teams to strategically influence the content strategy on digital channels

Qualifications

Education:

• Bachelor’s degree, required
• Master’s degree, preferred

Experience:

• Extensive experience in delivering careers website and CRM solutions in an agency environment
• Marketing agency, outsourcing or consulting experience preferred.
• Expertise in working with data to generate impressive insight and strategy.
• Knowledge and experience of brand strategy and user experience design preferred. Extensive experience of client management and service delivery, preferably including resourcing and/or talent management.

Exposure:

• Digitally curious and savvy.
• Excellent people skills

This vacancy can be worked remotely anywhere in the UK, however client site visits are occasionally required. 

Fluent English required.  

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Job Description

The Social Media Consultant holds a pivotal position within the social media team, responsible for managing a portfolio of client accounts, executing advanced social media strategies, producing editorial content, running paid campaigns, and delivering reports. This role requires exceptional communication and writing skills to effectively carry out day-to-day client deliverables and act as a reliable partner to both internal and external stakeholders. The Social Media Consultant is expected to ensure all client deliveries meet or exceed the expectations established by department leaders, making certain that all aspects of client engagement are executed to the highest standards.

Responsibilities

• Function as social media point of contact and subject matter expert to a portfolio of assigned accounts.
• Grow audiences, generate traffic and increase engagements through organic and paid content to support our clients' goals.
• Be at the forefront of our organic and paid social media strategy, looking to adopt new ideas and enhance service offerings to support clients' needs and use competitor analysis and 3rd party data to benchmark our performance and influence our future strategy.
• Balance creative/content with performance, ensuring that organic social not only drives performance for our clients but also enhances the candidate/employer experience and enables engaging storytelling.
• Create and deliver clear, regular reports showcasing performance insights and identifying how these insights inform future content.
• Produce high standards for quality output and ensure that processes deliver quality for our brands and efficiency from a team perspective.
• Demonstrate good verbal and visual presentation skills. Be able to lead meetings and present plans/strategies to multiple stakeholders – both internal and external.
• Manage the paid social budget to execute top and bottom of funnel campaigns for assigned clients to fuel the wider strategy and support other marketing efforts.
• Develop proposals for paid media campaigns for potential clients and generate innovative concepts and strategies that align with their specific objectives.
• Work closely with creative teams to ensure social content is taking full advantage of features and functions in use by the major platforms and adhere to brand standards.
• Keep teams apprised of relevant trends and digital opportunities that can add value to our clients and to our teams.
• Generate, edit, publish and share daily content to expand brand reach, experience, and reputation.
• Partner with other teams on client activations, campaigns, projects, and toolkits, collaborating to manage reputation, identify key players, and coordinate action.
• Monitor and respond to comments and reviews across social media and reputation sites. (glassdoor and indeed)
• Act as a mentor to Social Media Specialists on best practices and share key insights to help educate
• Continuously improve by capturing and analyzing the appropriate data, insights and best practices.

Qualifications

Education:
- Bachelor’s degree (Business, Communications, Journalism, or relevant field, preferred)

Experience:

• 3+ years in social media experience, in-house or at an agency
• Paid social media advertising, audience creation, budget allocation, execution, reporting and optimization experience.
• Strong organizational, project management and collaborations skills
• Experienced at using analytics tools and social listening to evaluate social media activity.
• Understanding and experience of Employee Advocacy and Candidate engagement
• Experience working alongside brand/marketing teams and executing plans through the creation of social-first content and campaigns.
• Able to stay up to date with the latest social media trends, channels and tools.
• Able to produce high standard client materials, content calendar, strategies and reports.
• Proven experience driving growth through different owned social channels.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency with social networking sites such as META, LinkedIn, TikTok, YouTube, X and emerging platforms
• Excellent consulting, writing, editing, presentation and communication skills.
• Eye for design and experience using Canva, or video editing tools
• Hands-on experience with social tools such as Sprout, Hootsuite, Sprinklr and Brandwatch
• Ability to demonstrate thought leadership and lead clients and stakeholders to effective engagement with social media best practices.

Position specifics: remote role, available for hire to candidates based across the UK. 

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Job Description

The Senior Sales Research Consultant plays a critical role in supporting Cielo’s growth and client retention strategies by researching and summarizing market, industry and specific organizational insights.. This position involves analyzing the global talent landscape and sector-specific insights, delivering research outputs, and providing actionable recommendations to inform strategic business initiatives. The consultant ensures that all research reports are consistent with Cielo’s brand and contribute to the company’s leadership in talent acquisition solutions.

Duties and Responsibilities:

• Research, define, analyze, and communicate global talent landscape and key talent acquisition trends, along with industry-specific insights for Cielo’s core industries and regions.
• Deliver and maintain tailored research reports to inform strategic growth initiatives, such as new product development or competitive intelligence.
• Develop research briefs for organizations based on growth targets.
• Support the distribution and communication strategy for research outputs through various internal channels.
• Create final outputs summarizing research findings in the form of PowerPoint presentations, Word documents, and other mediums, ensuring alignment with Cielo’s brand guidelines.
• Proactively facilitate discussions with key stakeholders to understand evolving needs and requests that support growth and client retention strategies.
• Perform other duties as assigned.

Qualifications

Position Requirements

Education:

• Associates degree in Business Administration, Economics, Management, or relevant focus required; Bachelor’s strongly preferred.

Experience:

• 3-5 years of experience in a business environment.
• A minimum of one year experience in a researcher, analyst, market intelligence consultant or other insights-related role is required.
• HR, talent acquisition or recruitment industry experience preferred.

Exposure:

• Strong analytical skills with the ability to assess and present key data.
• Curious mindset - driven by a desire to explore, ask questions, and seek deeper understanding.
• Comfortable with and desire around continuous improvement and learning.
• Fluent in spoken and written English.
• Excellent written and verbal communication skills, comfortable engaging with senior leadership and stakeholders.
• Proficient with the Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
• Ability to work within a global environment,

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Job Description

The Global Benefits Manager is responsible for developing, implementing, and managing comprehensive benefits programs across multiple regions, ensuring alignment with organizational goals and local regulations. This role oversees the evaluation, design, and delivery of health, retirement, and wellness programs to meet the needs of a diverse, global workforce. The Global Benefits Manager collaborates with other functions within People and Culture, Finance, and external vendors to ensure cost-effective and competitive benefits offerings that support employee well-being and retention. Responsiblitiles include: 

• Design and implement a global benefits strategy that includes a variety of programs, such as health, wellness, retirement, and additional support services.
• Tailor benefits to the specific needs of each region while maintaining a cohesive global approach that aligns with overall organizational goals.
• Analyze market trends, industry best practices, and regional regulatory changes to ensure that benefits programs remain competitive and compliant.
• Monitor developments in benefits offerings and implementing updates to keep the company’s packages attractive to current and prospective employees.
• Manage relationships with a range of external vendors, including brokers, insurers, and other service providers, ensuring high-quality service and cost-efficiency, including negotiating favorable terms, renewing contracts, and addressing any service issues to maintain smooth delivery of benefits.
• Develop and execute communication strategies for benefits programs, ensuring that employees across all regions clearly understand their options and how to access their benefits.
• Create educational materials, conducting informational sessions, and managing benefits-related content on internal platforms.
• Oversee and manage the global benefits budget, working closely with Finance to ensure that programs are cost-effective without compromising on the quality of offerings.
• Regularly review and analyze spending on benefits to identify areas for potential savings while still maintaining a competitive benefits package.
• Conduct benchmarking studies and surveys to evaluate the competitiveness of the organization’s benefits offerings against industry standards
• Recommend changes or enhancements that keep the company’s benefits package attractive and aligned with the expectations of the global workforce.
• Collaborate with People & Culture, Finance, Legal, and regional SMEs to ensure that benefits programs are integrated smoothly into the overall compensation and benefits strategy.

Qualifications

Education and Experience:

• Bachelor’s degree or equivalent education in Human Resources, Business Administration, or a related field required.
• 5+ years of experience in benefits administration and management.
• At least 2 years in a global or regional role strongly preferred.
• Proven track record of designing and managing complex benefits programs.
• Experience supporting large scale organization benefits administration and management, 1000+ employees.
• Experience with HCM platforms, such as Dayforce strongly preferred.
• Experience in communicating benefits information to a diverse, global workforce.

Exposure:

• Ability to work in a multinational environment, with familiarity in benefits regulations across different regions.
• Strong understanding of regional benefits regulations and compliance requirements.
• Proven ability to manage vendor relationships and negotiate favorable contracts.
• Excellent verbal and written communication skills.
• Ability to present information to employees and leadership in a detailed and professional manner.
• Ability to prioritize in a fast-paced environment.

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Job Description

The Global Compensation Manager is responsible for the design, implementation, and management of global compensation programs to ensure internal equity and external competitiveness. This role plays a part in developing salary structures, job leveling, and incentive programs that attract, retain, and motivate top talent across various regions. The Global Compensation Manager collaborates with People & Culture, Finance, and business leaders to align compensation strategies with business objectives and market trends. Responsiblities include: 

• Develop and implement global compensation programs that include base salaries, incentive structures, and variable pay plans to attract and retain top talent.
• Design programs that balance internal equity with market competitiveness, aligning them with the company’s strategic goals.
• Lead comprehensive job evaluation processes and market analyses to ensure that the company’s pay practices are competitive across all regions.
• Utilize compensation data from various surveys and databases to set accurate salary ranges and pay structures that reflect industry standards.
• Create and maintain salary structures and job grading frameworks to ensure consistency and fairness in compensation across different levels and regions.
• Provide training and support to Talent Management and managers on how to apply these frameworks in practice, ensuring a uniform approach to job leveling.
• Advise senior leaders and Talent Management Partners on compensation strategies, offering insights into market trends, pay equity, and incentive design.
• Use data and reports to support recommendations, helping business leaders make informed decisions about pay practices.
• Ensure compliance with local, regional, and international labor laws and regulations, adjusting compensation practices as needed to maintain adherence to legal standards, including staying informed about new legislation and working with legal teams to mitigate risks.
• Oversee the entire annual compensation review process, coordinating salary adjustments, merit increases, and bonus payouts.
• Develop timelines and communication plans to ensure managers understand the process and employees are kept informed about their compensation changes.
• Partner with other departments to ensure data accuracy in compensation systems, facilitating smooth reporting and analysis.
• Leverage compensation management software such as MarketPay or PayScale to optimize processes and maintain up-to-date compensation data.

Qualifications

Education and Experience:

• Bachelor’s degree in Human Resources, BusinessAdministration, Finance, or a related field.
• 7+ years of experience in compensation management.
• A minimum of 3 years in a global or regional role strongly preferred.
• Experience in designing and managing complex compensation programs.
• Proven track record of working with senior leadership to align compensation strategies with business goals.
• Experience developing salary structures and job leveling frameworks for diverse regions.
• Experience with compensation software such as MarketPay or PayScale strongly preferred.

Exposure:

• Strong understanding of global compensation practices and compliance requirements.
• Ability to conduct market analysis and benchmarking using various compensation surveys.
• Ability to manage compensation processes and systems.
• Strong analytical skills with the ability to interpret and analyze data.
• Excellent verbal and written communication skills.
• Ability to present information to employees and leadership in a detailed and professional manner.
• Ability to prioritize in a fast-paced environment.

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Job Description

Role Purpose:

A Partner is fully responsible for the development and introduction of new business to Cielo and the delivery of the business through a team of researchers.

Work Location:Buenos Aires, Argentina
Work Arrangement:Remote
Work Schedule:Full-time

Qualifications

Key Experience/Skills:

• Demonstrable Track Record in winning and delivering retained search assignments.

• Sophisticated networking/sales skills.

• Deep subject matter expertise in one or more industry sectors.

• 10+ years’ experience of delivering to revenue targets.

• Considerable experience of senior stakeholder and client relationship management, including directing project teams.

• Experience in research driven executive search environment.

• Writing insightful profiles and reports.

• Working within tight timescales and high demand clients or environments.

• Strong external networks and understanding of best practice.

• Able to quickly robust relationships based on trust and confidence – with a proven track record in delivering results that benefit the customer’s business objectives.

• Effective project management skills.

• Proactively increases own knowledge and commercial awareness whilst keeping abreast of new innovations in attraction methodologies.

• Ability to produce and analyze data, identify opportunities and using data to drive decisions.

• Excellent problem-solving skills with the ability to analyze complex situations conceptually and provide workable solutions to a variety of stakeholders.

• Customer focused. High candidate & client focus, lateral thinker, problem solver, able to work independently with chance to use own initiative.

• Degree educated or equivalent.

• Fluency in written and spoken English is essential.

• Fluency in one other language is ideal but not essential.

• Good working knowledge of Microsoft Office.

•International experience is highly desirable.

Key Attributes:

• Strong influencer & negotiator.

• Strong Stakeholder management.

• Strong Communication skills.

• Commercial.

• Resilience.

• Prolific Networker.

• Creativity.

• Attention to Detail.

• Inclusive/Open Minded.

• Positive Attitude.

• Learning agility.

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Job Description

The Art Director develops branded graphic communications to advance organizational objectives. The Art Director is responsible for taking projects through the design cycle – including consultation with business partners, concept ideation, developing timelines, adhering to project schedules, and completing project executions for print and digital ads, websites, printed collateral, presentation graphics, etc. 

The Art Director routinely conceptualizes creative solutions that effectively communicate the strategic intent for each tactic within the assigned project, as well as brings new execution ideas to the table. We are looking to hire a person with strong background in Copywriting or design.

Responsibilities

-Art Direction and Graphic Design

- Present ideas to evolve client’s employer brand identity to match global design trends

- Collaborate with colleagues, vendors and business partners on materials design and execution

- Oversee final deliverable quality

- Own and execute on the graphic development of a creative project

- Interact with Copywriters and Creative Directors to develop creative executions of assigned projects

- Possess solid understanding of the market dynamics of assigned projects

- Work closely with Brand team to schedule and monitor all projects

- Independently manage time to meet deadlines

- Projects may include conceptual branding designs, print ads, digital ads, execution and completion of website pages, social media campaign executions, trade show displays and other collateral  

-Client Relationship Management: advise account service on all technical visual recommendations and  assist in making presentations to client

- Demonstrated ability to: communicate thorough knowledge of assigned projects  and  effectively handle multiple assignments at one time 

Qualifications

-Education: - Bachelor’s degree required.

-Experience: - Minimum of five to seven years of professional graphic design experience.

-Functional/Technical Knowledge, Skills and Abilities Required: 

-Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

-Excellent written and verbal communication skills 

-Exceptional expertise with Adobe Suite (InDesign, Photoshop, Illustrator, Acrobat), experience with Canva/Figma preferred(for designers) AI(for copywriters)

-Mastered composition techniques (multiple elements and interactive pieces) in producing polished final pieces (i.e., attention to detail)

-Understanding and working knowledge of animations and development of animations for social and websites 

-Demonstrated complete understanding of: Color theory and color relationships, Typography - Perspective and space relationships, page composition and grid structures, print production process, knowledge of production techniques, web design and production of digital elements    

This is a remote position, open for fluent english speakers based in the UK.

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Job Description

As a Creative Director on the Brand Team, you will be part of a growing creative department looking to create unique, ownable and strategic employer brand campaigns to help our clients stand out in a competitive talent market. You will have the opportunity to conceptualize creative solutions that can elevate our client’s communication and mentor junior staff to help deliver high quality creative work. We are looking to hire a person with strong background in Copywriting or Design.

Duties and Responsibilities

• Develop and reinforce vision of values of the organization as it applies to creative development, output and goals.
• Responsible for mentorship and staff development.
• Oversees and is able to execute creative projects from concept through execution.
• Prepare creative proposals and able to deliver a project on budget and on time.
• Present ideas to evolve client’s employer brand identity to match global design trends.
• Understanding of digital and social media best practice across multiple channels.
• Collaborate with colleagues, vendors and business partners on materials design and execution.
• Interact with Copywriters and other Creative Directors to develop creative executions of assigned projects.
• Possess solid understanding of the market dynamics of assigned projects.
• Work closely with Brand team to schedule and monitor all projects.
• Independently manage time to meet deadlines.
• People manager with 2 immediate direct reports
• Responsible for creative thought leadership to the organization.
• Partners with account service regularly to understand and strategize on client’s objectives.
• Advise account service on creative recommendations.
• Demonstrated ability to manage complex timelines and deliverables and articulate and adapt client creative needs.
• Other duties as assigned.

Qualifications

Position Requirements

Education:

-Bachelor’s degree required or related experience.

Experience:

-Minimum of eight to ten years of professional graphic design experience.

Exposure:

-Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).

-Excellent written and verbal communication skills.

-Exceptional expertise with Adobe Suite (InDesign, Photoshop, Illustrator, Acrobat, knowing After Effects is a plus).

-Mastered composition techniques (multiple elements and interactive pieces) in producing polished final pieces (i.e., attention to detail).

-Understanding and working knowledge of animations and development of animations for social and websites.

-Demonstrated complete understanding of: color theory and color relationships, typography, perspective and space relationships, page composition and grid structures.

-Print production process, knowledge of production techniques

-Web design and production of digital elements.

-Dynamic presentation skills.

This is a remote position based out of the UK for a fluent English speaker, it requires local traveling (20% of the time), the working hours are slightly adjusted to accommodate interaction with senior leaders based who are based in the US. 

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Job Description

The innovative and dynamic Senior Manager of People Experience Communications will work with Client’s People Communication’s team on the development of internal communication strategies. This is a pivotal role, connecting corporate communications and employer branding skills to shape the employee experience with our clients’ internal teams.  To do this, we need a strategic thinker to provide clear, engaging, and impactful content that resonate across all levels of an organization. If you’re passionate about crafting messages and finding innovative ways to communicate that inspire, inform, and unite teams, this could be the perfect opportunity for you!

Duties and Responsibilities:

Key Responsibilities:

• Strategic Communication Leadership:Develop and execute a comprehensive communication strategy which aligns with culture, values, and business objectives.
• Employee Engagement:Design and implement initiatives that foster employee engagement, ensuring consistent messaging across various platforms, including intranets, newsletters, town halls, and social media.
• Content Creation:Craft compelling and creative content that effectively communicates key messages related to employee experience, change management, mission, vision and values.
• Collaboration:Partner closely with our client stakeholders, which includes leadership, and other cross-functional teams to ensure alignment and consistency in messaging and strategy.
• People management:this is a people leader role with 1 immediate direct report.

Qualifications

Experience: 7+ years in internal communications, employee engagement, or a related field, with at least 3 years in a managerial or leadership role.

Education: Bachelor’s degree in communications, Public Relations, Human Resources, or a related field. A Master’s degree is a plus.

Skills:

• Exceptional writing, editing, and verbal communication skills.
• Proven ability to create strategic communication plans and execute them successfully.
• Experience in vision, culture and values communications.
• Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Creative mindset with a strong understanding of how to partner with multiple stakeholders.
• Proficiency in digital communication tools and platforms.
• Ability to work collaboratively and influence across various levels of the organization.

Exposure:

• Digitally curious and savvy.
• Excellent relationship and people management skills.

Fluency in English required. 

This position is open to remote work in the UK -  Some travel may be required.

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Job Description

The Content Strategist will develop and lead content strategy to be delivered through a multi-channel communication approach, drive content strategy through ideation, execution and optimization. Content strategy will support the overarching employer brand and talent marketing solutions which enables client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand.

The ContentStrategist will partner closely with our Creative Team on design and messaging strategy and Digital Team on content solutions across a client’s website. Additionally, the role will handle a portfolio of accounts and oversee performance to optimize both content and channel plan. The key result areas for this position are: delighting internal and external customers leading to new revenue opportunities, progressive solutions delivered to exceptional standards, and service expansion from existing clients and P&L target achievement. This is a key role to drive brand engagement solutions across global clients.

Duties and Responsibilities

Solutions: Knowledge

• Deep knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
• Self-sufficient in scoping, converting and delivering all aspects of content across social media, websites and other types of content projects. Full accountability for commercial, service and reputational excellence.
• Lead and integrate new IP, services and products into Cielo.
• Create and lead on the development and delivery of multi channel content strategies based on the clients’ needs.
• Create, design, and launch a content marketing strategy and solutions as an extension of existing client offerings.

Customer: Growth and Optimization

• Partner with Brand Strategy Directors to identify, development and deliver a sophisticated multi channel content strategy. This will include the development of a content strategy presentation deck, with a multi-tiered solution across numerous digital channels.
• Own a client portfolio. Serve as a consultant to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
• High visibility and reputation with Cielo peer groups (CSM and CSD-level), leading to ongoing Client Development opportunities; sharing new products/services/case studies with account teams at QBRs or running a ‘stimulus session’
• Leader of Content proposition; write thought-leading blogs, speak at summits / events, leverage profile and network for new business opportunities.
• Work closely with the sales team to identify, train, and sell solutions and draw new internal client leads with current business.

Operations: Performance

• Support regional Capability team member in ensuring a sustainable operating model for content solutions in collaboration with regional business leaders.
• Ownership of content strategy delivery standards, management and governance within their portfolio.
• Operational excellence: Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
• Providing insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
• Provide strategic leadership, development, mentoring and coaching of designated staff; train them in your areas of subject matter expertise, ensure they understand core skills such as proposal writing, and also they that build skills of future brand practice leaders, such as owning the invoicing process, or updating our revenue trackers.

Qualifications

Education:

• Bachelor’s degree, required
• Master’s degree, preferred

Experience:

• 3-7+ years agency, employer brand, or relevant experience.
• Relevant marketing and digital vocational training, required
• Extensive experience in delivering content strategy for employer brand, marketing and communications programsrequired.
• Marketing agency, outsourcing or consulting experience preferred.
• Expertise in working with data to generate impressive insight and strategy.
• Extensive experience of client management and service delivery, preferably including resourcing and/or talent management.
• Previous P&L management experience preferred; forecasting, budgeting, invoicing management streams.

Exposure:

• Digitally curious and savvy.
• Excellent people skills

This vacancy can be worked remotely anywhere in the UK, however client site visits are occasionally required. 

Fluent English required.  

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Job Description

The Content Manager will develop and lead content strategy to be delivered through a multi-channel communication approach, drive content strategy through ideation, execution and optimization. Content strategy will support the overarching employer brand and talent marketing solutions which enables client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand.

The Content Manager will partner closely with our Creative Team on design and messaging strategy and Digital Team on content solutions across a client’s website. Additionally, the role will handle a portfolio of accounts and oversee performance to optimize both content and channel plan. The key result areas for this position are: delighting internal and external customers leading to new revenue opportunities, progressive solutions delivered to exceptional standards, and service expansion from existing clients and P&L target achievement. This is a key role to drive brand engagement solutions across global clients.

Duties and Responsibilities

Solutions: Knowledge

• Deep knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
• Self-sufficient in scoping, converting and delivering all aspects of content across social media, websites and other types of content projects. Full accountability for commercial, service and reputational excellence.
• Lead and integrate new IP, services and products into Cielo.
• Create and lead on the development and delivery of multi channel content strategies based on the clients’ needs.
• Create, design, and launch a content marketing strategy and solutions as an extension of existing client offerings.

Customer: Growth and Optimization

• Partner with Brand Strategy Directors to identify, development and deliver a sophisticated multi channel content strategy. This will include the development of a content strategy presentation deck, with a multi-tiered solution across numerous digital channels.
• Own a client portfolio. Serve as a consultant to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
• High visibility and reputation with Cielo peer groups (CSM and CSD-level), leading to ongoing Client Development opportunities; sharing new products/services/case studies with account teams at QBRs or running a ‘stimulus session’
• Leader of Content proposition; write thought-leading blogs, speak at summits / events, leverage profile and network for new business opportunities.
• Work closely with the sales team to identify, train, and sell solutions and draw new internal client leads with current business.

Operations: Performance

• Support regional Capability team member in ensuring a sustainable operating model for content solutions in collaboration with regional business leaders.
• Ownership of content strategy delivery standards, management and governance within their portfolio.
• Operational excellence: Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
• Providing insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
• Provide strategic leadership, development, mentoring and coaching of designated staff; train them in your areas of subject matter expertise, ensure they understand core skills such as proposal writing, and also they that build skills of future brand practice leaders, such as owning the invoicing process, or updating our revenue trackers.

Qualifications

Education:

• Bachelor’s degree, required
• Master’s degree, preferred

Experience:

• 3-7+ years agency, employer brand, or relevant experience.
• Relevant marketing and digital vocational training, required
• Extensive experience in delivering content strategy for employer brand, marketing and communications programsrequired.
• Marketing agency, outsourcing or consulting experience preferred.
• Expertise in working with data to generate impressive insight and strategy.
• Extensive experience of client management and service delivery, preferably including resourcing and/or talent management.
• Previous P&L management experience preferred; forecasting, budgeting, invoicing management streams.

Exposure:

• Digitally curious and savvy.
• Excellent people skills

This vacancy can be worked remotely anywhere in the UK, however client site visits are occasionally required. 

Fluent English required.  

See more jobs at Cielo

Apply for this job