Job Description

Strategy Development:

• Define the strategic direction for the data architecture that will enable scalable, efficient, and secure data access for business teams to use for self-service reporting and executive dashboards. 
• Establish a data warehouse strategy, designing how teams may find, access and query tables to build downstream reports. 

Data Architecture and Modeling Expertise: 

• Provide technical leadership in data modeling best practices, standards, and methodologies to ensure the development of scalable, maintainable, and high-performance data models. 
• Lead the migration of data assets to Snowflake, ensuring a seamless transition and minimal disruption to operations.
• Act as the data modeling SME (Subject Matter Expert) for cross-functional strategic projects, consulting with project teams to propose and deliver effective solutions. 
• Implement data governance policies and procedures to ensure data quality, integrity, and security. 

Stakeholder Engagement & Collaboration: 

• Engage with business function stakeholders to understand their data needs and recommend solutions that will enhance their reporting and decision-making.
• Communicate complex data modeling concepts effectively to both technical and non-technical stakeholders. 
• Closely partner with data integration, reporting and governance teams to ensure clear communication, alignment on handoffs and consistent practices. 

Team Leadership: 

• Lead, mentor, and develop a team of data modelers, fostering a collaborative and high-performance work environment. 
• Establish and communicate clear team priorities aligned with organizational goals. 
• Identify training and development needs, facilitating professional growth opportunities. 

Project Management: 

• Oversee the planning, execution, and delivery of data modeling projects, ensuring alignment with business objectives and timelines. 
• Monitor and communicate project progress to leadership and stakeholders, adjusting as necessary to ensure successful outcomes. 
• Lead team’s triage, prioritization and sprint planning processes, establishing priorities, gathering business requirements, and assigning out work.
• Optimize internal processes and tools to enable timely and successful project execution. 

Qualifications

Minimum Requirements: 

• 10+ years of experience in data architecture, data modeling, data warehousing, or a related field. 
• 5 years of experience and a deep understanding of Snowflake required. 
• Bachelor’s degree.

Preferred Requirements: 

• Proven leadership experience, with at least 3 years’ experience managing and developing high-performing teams, with an emphasis on empowering, coaching, and developing direct reports. 
• Strong stakeholder engagement skills, with the ability to build and maintain effective relationships with key stakeholders across various business functions and at varying levels. 
• Advanced understanding of data architecture, data modeling, data warehousing, and reporting concepts. 
• Strong proficiency in SQL programming and database management systems. 
• Excellent project management skills with a successful track record in delivering data projects. 
• Exceptional communication skills (verbal and written), with the ability to explain technical concepts to non-technical stakeholders. 
• Strategic thinking with the ability to align data modeling efforts with business goals. 
• Ability to manage multiple projects and prioritize tasks effectively. 
• Strong emphasis on collaboration across teams to achieve shared goals. 
• Advanced Snowflake certification preferred.
• Experience with DBT required.
• Experience with GitHub, Python, Fivetran, Power BI preferred. 
• Experience with a Snowflake migration is a plus.
• Experience with enabling self service reporting is a plus.
• Knowledgeable of NetSuite, Salesforce, and Dell Boomi. 

See more jobs at Dynatrace

Apply for this job

Job Description

Dynatrace People and Culture Team are embarking on a large scale transform initiative to enhance our people processes and technology. We are searching for a new Lead HRIS Analyst to join our team in Michigan, you will focus on requirements definition, analysis, testing, deployment, and documentation of business functions and processes, as well as consult on strategic plans and work to optimize the use of digital HR platforms.

This is a great opportunity to positively influence future Digital experiences through our People and Culture systems for employees, managers and our Leadership teams. 

• Provides HCM and digital process support for multiple lines of business / regions / product sets. 
• Engaging with internal stakeholders to understand their business needs regarding P&C digital solutions
• Maintains currency with emerging technologies, P&C /business data management requirements and evolving regulatory considerations.  
• As a SME, works closely with P&C process owners and Centers of Excellence to define, analyze, and document people processes, systems and data to provide effective solutions, data governance, and efficient work processes.
• Partners with users and Business Systems for needs assessment, process improvements, recommended solutions and implementation of applications.
• Maintains and communicates HCM design standards, including visual interface specifications, standards and practices.
• Participates in the development and implementation of programs to improve documentation between HCM and the overall P&C function.
• Supports ensuring data quality issues such as uniqueness, integrity, accuracy, consistency, and completeness in a cost-effective and timely fashion 
• Collaborates with P&C Centers of Excellence, Business Systems, and other stakeholders on development of data integrity testing, measurement and issue resolution strategy.
• Discovers impactful insights that are both critical and relevant from a business analytics / intelligence standpoint. 
• Consults with business leaders to identify new reports or data needed to support business decision making. 
• Simplifies and standardizes P&C processes across the organization. 
• Interpreting data and consulting with stakeholders in P&C and the business.
• Based on metrics and analysis, makes recommendations for activities to improve the digital employee experience & moments that matter in the organization including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.
• Supports data-driven implementation of new training, development, recruiting, and other related initiatives.

This is a stand alone position that must be willing to work EST hours. 

Qualifications

Minimum Requirements:

• 3+ years experience with an HR background to ensure policies and procedures in the HRIS meet organizational needs and goals
• Bachelors Degree

Preferred Requirements:

• Previous experience working in a international company in HRIS Technology, ideally SuccessFactors
• Experience on projects during design, configure/build, implement and stabilization phases is a plus
• Excellent communication skills and able to effectively partner with stakeholders at various levels
• Data driven and able to use data to support decision making
• Excellent attention to detail
• Strong analytical and problem-solving skills
• Creative and collaborative mindset

See more jobs at Dynatrace

Apply for this job

Job Description

Change Management: 

• Lead the development of comprehensive change activation / communication plans for large scale, complex and/or high-profile projects, engaging stakeholders at all levels. 
• Applies change methodologies and tailors them to specific projects and initiatives. Draws on research, best practices and experiences and incorporates them into current and future solutions. 
• Assess and validate the scope and impact of changes associated with various initiatives. 
• Act as a change liaison, supporting stakeholders and coaching them through required changes. 
• Work cross functionally to coordinate change efforts with Key stakeholders (e.g., leaders, global process owners, project managers 

Communications & Enablement: 

• Write, edit, and review internal communication documents, ensuring clarity and consistency. 
• Collaborate with cross-functional teams to align internal communication efforts with external messaging. 
• Stay informed about company developments and trends, translating them into relevant communications. 
• Assist in developing and implementing communication strategies and vehicles. 
• Collaborate with L&D to develop enablement (learning) programs for leaders, employees and general awareness for change management. 

Project Management: 

• Assist in project management activities, including planning, tracking, and reporting. 
• Coordinate project-related communications, ensuring alignment with overall messaging. 
• Collaborate with project teams to integrate change management activities into project plans. 

This is a stand alone position that will require the candidate to work EST hours. 

Qualifications

Minimum Qualifications:

• 7+ years of relevant experience 
• Bachelor’s degree in Organizational Development, Communications, Education, Business Administration, Human Relations, or equivalent education or experience required. 

Preferred Qualifications: 

• Experience delivering change management or project management strategy in a matrix organization or via consulting 
• High-level of proficiency with Microsoft Office (especially PowerPoint), and ability to quickly adapt to new technologies 
• Open-minded, creative individual with a high level of energy and enthusiasm, particularly in global technology trends and developments 
• Change Management Knowledge: high degree of experience with change management principles and methodologies. 
• Exemplary planning and time management skills 
• Experience working in highly complex global environments; with rapidly changing priorities, confronting challenges directly and influencing stakeholders 
• Strong attention to detail 
• Ability to think outside the box and be a problem-solver 
• High degree of personal and professional integrity and the ability to work with confidential information 
• Excellent communication skills, both verbal and written 
• Adapt and absorb information, context, style, attitude, cadence, and subtext 
• Global experience preferred as well as experienced working with virtual teams 
• Excellent interpersonal skills, and a strong customer service orientation 
• Flexible and adaptable; able to work in ambiguous situations 
• Resilient and tenacious with a propensity to persevere 

See more jobs at Dynatrace

Apply for this job

Job Description

The Director, Global Learning will be part of the Global Talent Development Team and will have both the practical experience and depth of strategic expertise in learning solutions, specifically focused on a digital-first and scalable approaches to leadership and professional development. You will design, develop, scale and program manage critical areas of our talent development function including our global learning strategy, career pathways, mentoring, leadership development experiences, DEIB learning, and implementation of a new global LMS. Your role will be pivotal in building the foundation for a strong learning and the right candidate has a passion for building a strong global culture with a keen focus on developing talent.  

Key Responsibilities: 

• Autonomously lead & drive the evolution and management of global, strategically focused, and integrated learning solutions, career development, leadership & professional development learning experiences.   

• Serve as our internal learning subject matter expert bringing best-in-class philosophies, tools, and vendor partners to content development and global offerings.  

• Partner cross-functionally with leaders and key stakeholders across the organization to help define needs and implement project plans that ensure high-quality execution and meaningful outcomes.   

• Develop and maintain effective internal communication strategies (marketing / communications plans for all stakeholders, etc.) to drive awareness and execution of programs globally.   

• Partner with the business on implementation of new global LMS.  

• Team Leadership:  

• Coach and lead the team by providing direction, key objectives and measurable performance goals.  

• Able to clearly and proactively communicate team performance against goals & objectives.  

• Prepares and manages team budget.  

• Effectively communicates project status to P&C and business leaders.  

Qualifications

Minimum Requirements: 

• 10+ years experience developing, deploying, and driving talent and engagement processes that scale in global organizations 

• 3+ years in progressive leadership roles  

Preferred Requirements: 

• Proven ability to analyze the business needs of a global organization and work autonomously to create talent strategies to effectively address those needs.   

• Experience in blended learning approaches with emphasis on digital-first learning.  

• Able to co-create and implement impactful solutions with the business, practicing core activities in design thinking – prototyping, experimenting, gathering feedback, iterating, etc.  

• Able to quickly diagnose organizational issues and design impactful, scalable solutions.   

• Seasoned subject matter expert in learning and human behavior change and deploying global projects.  

• Superior presentation, communication, and story-telling skills; able to develop program collateral that conveys transformational concepts.  

• Consistently leverages data to prioritize, influence and make decisions.  

• Experience working with senior business leaders, HRBP team, peers and organization stakeholders to identify gaps in current programming and implement innovative solutions.   

• Provide coaching and feedback to learners at various levels of leadership that is actionable and results in improved performance.  

• Strong ability to coach other team members to develop their project management and facilitation skills.   

See more jobs at Dynatrace

Apply for this job

Job Description

As a Technical Specialist manager you will be responsible for a team made up of the deepest Digital Experience Monitoring (DEM) product experts within Dynatrace, focused on helping the broader Business Insights team drive value to our customers by solving the most complex customer challenges and use cases, providing product feedback and enablement support, tooling to assist with the day to day, and collaborating with other teams as advocates and ambassadors for DEM. As a manager in this role, your responsibilities include:

• Developing a deep understanding of your team members, their skills, and areas of expertise and leveraging those skills effectively across varied projects
• Mentoring and fostering ongoing growth and development of the team
• Conducting 1:1 meetings each month for all members of your team
• Working with the Business Insights leadership to ensure ongoing alignment of delivery team needs related to support, enablement, documentation, product changes, and special projects
• Working with the Dynatrace Product team to keep up to date with and provide feedback on product ideation and changes
• Working with the Enablement Team to develop training content for use by the Business Insights team
• Collaborating with other internal teams on various projects including internal tooling, processes, and training
• Assisting in onboarding new hires to your team
• Ongoing reporting on the status of the team and projects, key success metrics, and capacity planning

Qualifications

Minimum Requirements:

• Bachelor’s Degree in statistics, mathematics, economics or other quantitative, technology, or business disciplines is required.
• Minimum of 2 years of direct experience leading teams and driving cross functional collaboration

Preferred Requirements:

• Must possess excellent organizational, problem-solving, and analytical skills with a keen attention to detail
• Have strong conceptualization and communication skills with demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions
• Proven ability to work under pressure and handle multiple conflicting priorities
• Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns, is invested in the success of the team and effectively influences, persuades, and collaborates
• Strong verbal and written communication skills and confident communicating at different levels with subordinates, peers, and leaders
• Able to identify opportunities for improvement and take action towards creating solutions
• Resilient and able to bounce back from challenges

Expectation: All Insights team members are expected to travel at least 1 time per year for annual team meetings. 

See more jobs at Dynatrace

Apply for this job

Job Description

In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation.

Responsibilities:

• Monitor client’s critical application performance and availability
• Summarize and review performance trends in operations status meetings
• Assist client staff in the troubleshooting and root-cause diagnosis of performance issues
• Maintain and enhance dashboards and reports to meet requirements of IT and business users
• On-board additional applications for monitoring
• Mentor and train customers on the Dynatrace Platform and Best Practices
• Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments
• Provide regular status updates and project documentation to support efforts at customer engagements
• Assist sales team in identifying new opportunities for product and services at customer sites
• Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs
• Maintain accurate deployment documentation

Travel Requirements

• Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, in those cases, relocation or working remotely may be required.

Qualifications

• 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development
• 1+ years of experience in software engineering and Object-Oriented Programming (OOP)
• 1+ years of solid enterprise level .NET or Java development/support/operations
• 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks
• Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline
• Experience with application technologies (J2EE, .NET, Citrix, Microservices)
• Experience with database technologies (Oracle, DB2, MS SQL)
• Good understanding of distributed applications
• Good understanding of web and enterprise applications
• Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements
• Excellent organizational/time management skills
• Must have strong interpersonal communication skills and a passion to learn new technology
• Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables
• Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results
• Must have excellent written, oral, and presentation communications skills.
• Must possess excellent problem-solving and analytical skills
• Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment.

Desired Experience:            

• Previous consulting experience and / or Project Management experience is a plus
• Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc.
• Ideal candidates will have 2+ years of Dynatrace Technology experience
• Dynatrace Product Certification

See more jobs at Dynatrace

Apply for this job

Job Description

As a Technical Specialist manager you will be responsible for a team made up of the deepest Digital Experience Monitoring (DEM) product experts within Dynatrace, focused on helping the broader Business Insights team drive value to our customers by solving the most complex customer challenges and use cases, providing product feedback and enablement support, tooling to assist with the day to day, and collaborating with other teams as advocates and ambassadors for DEM. As a manager in this role, your responsibilities include:

• Developing a deep understanding of your team members, their skills, and areas of expertise and leveraging those skills effectively across varied projects
• Mentoring and fostering ongoing growth and development of the team
• Conducting 1:1 meetings each month for all members of your team
• Working with the Business Insights leadership to ensure ongoing alignment of delivery team needs related to support, enablement, documentation, product changes, and special projects
• Working with the Dynatrace Product team to keep up to date with and provide feedback on product ideation and changes
• Working with the Enablement Team to develop training content for use by the Business Insights team
• Collaborating with other internal teams on various projects including internal tooling, processes, and training
• Assisting in onboarding new hires to your team
• Ongoing reporting on the status of the team and projects, key success metrics, and capacity planning

Qualifications

Minimum Requirements:

• Bachelor’s Degree in statistics, mathematics, economics or other quantitative, technology, or business disciplines is required.
• Minimum of 2 years of direct experience leading teams and driving cross functional collaboration

Preferred Requirements:

• Must possess excellent organizational, problem-solving, and analytical skills with a keen attention to detail
• Have strong conceptualization and communication skills with demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions
• Proven ability to work under pressure and handle multiple conflicting priorities
• Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns, is invested in the success of the team and effectively influences, persuades, and collaborates
• Strong verbal and written communication skills and confident communicating at different levels with subordinates, peers, and leaders
• Able to identify opportunities for improvement and take action towards creating solutions
• Resilient and able to bounce back from challenges

See more jobs at Dynatrace

Apply for this job

Job Description

• Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts  
• Focus is on product land and growth, followed by retention.  Smaller group of net new logos to go after.
• Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition 
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events and account-specific initiatives 
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively 
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance, and other lines of business to develop and execute a solution strategy to meet customer business needs 
• Ensure your customers’ implementations are wildly successful

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND at least 3 years of experience in closing enterprise software sales.

Preferred Requirements:

• You are able to manage sales cycles within complex organizations; while compressing decision cycles 
• You have outstanding communication (written and oral), negotiation and presentations skills 
• You know how to collaborate internally across all supporting resources within sales to maximize your effectiveness and advance the sales process    
• You show a successful track record in Enterprise software sales 
• You thrive in high-velocity situations and can think/act with a sense of urgency  
• Your organizational, communication, negotiation and presentation skills are top-notch  
• You have experience with account mapping and planning 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota driven by VP- and C-level relationships 
• You possess MEDDIC experience 
• You possess APM experience (just a plus -- not necessary) 
• Up to 30% of travel required within the region

See more jobs at Dynatrace

Apply for this job

Job Description

• Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts  
• Focus is on product land and growth, followed by retention.  Smaller group of net new logos to go after.
• Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition 
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events and account-specific initiatives 
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively 
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance, and other lines of business to develop and execute a solution strategy to meet customer business needs 
• Ensure your customers’ implementations are wildly successful

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND at least 3 years of experience in closing enterprise software sales.

Preferred Requirements:

• You are able to manage sales cycles within complex organizations; while compressing decision cycles 
• You have outstanding communication (written and oral), negotiation and presentations skills 
• You know how to collaborate internally across all supporting resources within sales to maximize your effectiveness and advance the sales process    
• You show a successful track record in Enterprise software sales 
• You thrive in high-velocity situations and can think/act with a sense of urgency  
• Your organizational, communication, negotiation and presentation skills are top-notch  
• You have experience with account mapping and planning 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota driven by VP- and C-level relationships 
• You possess MEDDIC experience 
• You possess APM experience (just a plus -- not necessary) 
• Up to 30% of travel required within the region

See more jobs at Dynatrace

Apply for this job

Job Description

• Execute on territory plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts  
• Drive new logo acquisition’ focusing on landing and expanding Dynatrace usage
• Collaborative pre-defined SE support based on region
• Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition 
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives 
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively 
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs 
• Ensure your customers’ implementations are wildly successful

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of one year of experience in closing enterprise software sales.

Preferred Requirements:

• You show a successful track record in Enterprise software sales 
• You are able to manage sales cycles within complex organizations, while compressing decision cycles 
• You have outstanding communication (written and oral), negotiation and presentations skills 
• You are confident in building a diverse territory plan and have familiarity in leveraging a sales ecosystem  
• You have proven experience in acquiring new business 
• You thrive in high-velocity situations and can think/act with a sense of urgency  
• Your organizational and communication skills are top-notch  
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships 
• You know how to build and execute business plans 
• You know how to collaborate and co-sell internally across all supporting resources within sales to maximize your effectiveness and advance the sales process    
• You possess MEDDIC experience 
• You possess APM experience (just a plus!) 

See more jobs at Dynatrace

Apply for this job

Job Description

• Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts  
• Focus is on product land and growth, followed by retention.  Smaller group of net new logos to go after.
• Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition 
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events and account-specific initiatives 
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively 
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance, and other lines of business to develop and execute a solution strategy to meet customer business needs 
• Ensure your customers’ implementations are wildly successful

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND at least 3 years of experience in closing enterprise software sales.

Preferred Requirements:

• You are able to manage sales cycles within complex organizations; while compressing decision cycles 
• You have outstanding communication (written and oral), negotiation and presentations skills 
• You know how to collaborate internally across all supporting resources within sales to maximize your effectiveness and advance the sales process    
• You show a successful track record in Enterprise software sales 
• You thrive in high-velocity situations and can think/act with a sense of urgency  
• Your organizational, communication, negotiation and presentation skills are top-notch  
• You have experience with account mapping and planning 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota driven by VP- and C-level relationships 
• You possess MEDDIC experience 
• You possess APM experience (just a plus -- not necessary) 
• Up to 30% of travel required within the region

See more jobs at Dynatrace

Apply for this job

Job Description

• Serve as a bridge between the Dynatrace business units and the Security Risk Management organization to promote and facilitate the adaptation and involvement with the Dynatrace Risk Management Framework
• Create, conduct, and report on security assessments for all systems applications.
• Train and coordinate with systems application owners, data custodians, technical leads, and business impact analysts on security standards, guidelines, and vendor risk management of the systems within the organization and sub organizations
• Provide guidance and support over the teams and ensure they can meet risk management requirements and industry control frameworks for their systems/applications.
• Contribute to the development and implementation of security policies, procedures, and controls.

Candidates will be required to work EST hours for this role. 

Qualifications

Minimum Requirements:

• 2+ years experience with Governance, Risk and Compliance (GRC) tools (preferred: OneTrust)
• HS Diploma or GED required

Preferred Requirements: 

• AGILE, preferably Atlassian/Jira
• Understanding of Application Security (OWASP Top 10)
• Knowledge of programming languages and technologies used in web development.
• Proficiency in using security assessment tools and techniques.
• Understanding of legal and regulatory obligations related to information security.
• Applying risk management frameworks and methodologies
• Performing data classification
• Conducting security risk reviews
• Risk analysis and mitigation of potential vulnerabilities
• Identifying potential security vulnerabilities, risks and their potential impact to the organization
• Control framework implementation, such as NIST 800-53, ISO 27001, Fed Ramp and NIST CSF
• Knowledge in penetration tests on web applications and tools.
• Maintaining systems/applications records status for reporting and alerts
• Providing advice and guidance in implementing IT security policies and procedures to reduce risk.
• Stay current with emerging threats, vulnerabilities, and security technologies.

See more jobs at Dynatrace

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3 years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job

Job Description

Are you passionate about customer stories and driving impactful narratives? At Dynatrace we believe our value shines brightest through our customers’ voices -- from global integrated campaigns to product launches and strategic events. In this role, you’ll help identify, nurture, and amplify the voices and experiences of our most passionate customers.

The Lead Global Advocacy Manager at Dynatrace is responsible for recruiting and enabling customers to share their stories in mutually beneficial ways.  Success in this role requires a collaborative and strategic partner with experience interacting and building relationships with customers, executives, marketing and sales.

Responsibilities:

• Work closely with sales, customer success, and product teams to identify, build, and maintain strong customer advocate relationships.
• Lead our creative agencies in building and designing compelling and value based stories in creative, engaging formats including case studies, blogs, paid articles, videos, etc.
• Engage routinely with sales, executives, and our customers to keep a pulse on the market and generate the most impactful stories.
• Act as internal evangelist, driving awareness and adoption of customer story assets and increasing customer advocate nominations
• Manage set of technology platforms to automate, scale and distribute content
• Co-lead speaker management for strategic Dynatrace events – from identification, to on-site management and post-event communications
• Compile monthly & quarterly results to track effectiveness of program

Qualifications

Minimum Requirements:

• Bachelor's degree in marketing, business, or communications or similar 
• 7+ years of customer advocacy experience; Strong preference for SaaS and B2B experience.

Preferred Requirements:

• Demonstrated success delivering compelling customer stories and related content—ability to share published examples a plus
• Excellent written and verbal communication skills
• Experience with Salesforce, Highspot, SlapFive and/or other advocacy, reference and marketing systems a plus
• Strong editorial skills preferred

See more jobs at Dynatrace

Apply for this job

Job Description

Do you love to create hyper-personalized experiences that captivate and engage high-value accounts? Are you a strategic marketer with a passion for building meaningful relationships? If so this 1:1 Account Based Marketing role is for you!

In this role you’ll work hand-in-hand with our Global Account Sales leaders to identify, build, and execute programs that increase our footprint with our most strategic accounts. Through personalized campaigns and compelling content, you’ll deepen relationships, drive pipeline growth, and propel these accounts to become loyal brand advocates.

What You’ll Do:

• Deeply understand the unique needs, challenges, and buying journey of target accounts in the 1:1 ABM program
• Develop personalized content experiences and programs that resonate with decision makers at the account
• Track and analyze campaign performance, utilize data to optimize strategies and demonstrate the ROI of your efforts
• Collaborate closely with the sales team to ensure alignment on account goals and programs and provide them with insights and marketing muscle needed to reach account goals and close deals
• Build working relationships with regional field marketing and product marketing teams to ensure strategic alignment and seamless execution of ABM
• Be a continual learner, staying current on the latest ABM trends and technologies to continuously refine our approach and ensure maximum program impact

Qualifications

Minimum Requirements:

• Bachelor's degree in Marketing, Business Administration, or a related field. 
• 3+ years of experience in SaaS enterprise technology marketing, preferably with a focus on ABM.

Preferred Requirements:

• Proven track record of successfully executing 1:1 ABM campaigns for global accounts.
• Strong understanding of how to use marketing technology tools like Marketo, 6Sense, Salesforce, AEM, and data analytics tools.
• Ability to work collaboratively in a cross-functional team environment, especially with sales, marketing, and customer success.
• A solid understanding of customer personas and the ability to tailor messaging accordingly.
• Strong analytical skills with the ability to interpret data and insights to drive informed marketing decisions.
• Excellent communication, collaboration, and project management skills with a can-do attitude and ability to drive initiatives across teams and regions.

See more jobs at Dynatrace

Apply for this job

Job Description

Are you a customer marketing leader with a passion for building enduring customer relationships? At Dynatrace we’re focused on our customers’ success, and we are on a mission to grow strategic customer programs. In this newly created role, you will lead the effort to create world-class customer marketing programs that increase customer engagement, and foster loyalty and advocacy. You will lead the development, launch, and optimization of key customer programs including Executive Briefing Centers, Advisory Boards, Strategic Executive Programs, and Key Expansion Programs. This role requires a results-driven leader with experience, driving programs with measurable results.

What You’ll Do:

• Ignite Customer Engagement: Design and launch executive engagement strategy and programs tailored to Dynatrace's top-tier customers, delivering high-value engagements, uncovering new opportunities, and deepening executive relationships.
• Build and Scale Briefing Center Programs:  Launch global Executive Briefing Center experiences designed to host leadership of our most valued prospects, customers, and partners to understand their strategic priorities and build actionable plans for success.
• Deepen Executive Relationships: Lead development and execution of Executive Advisory Boards for our most strategic customers and partners, fostering meaningful relationships with customers to gather feedback, enhance collaboration, address challenges, and amplify the customer voice.
• Collaborate and Enable: Work closely with sales, marketing, and product teams to ensure executive engagement strategies are aligned with business priorities and to ensure support from extended teams to drive awareness. Develop the process and operational rigor for the field and partner teams to request EBCs, Advisory Board participation. Prioritize requests for our leaders based on measured impact.
• Drive Footprint Expansion: Lead solution expansion programs aimed to enable current customers, and increase adoption, usage, and cross-sell.
• Measure and Share Impact: Utilize data-driven insights and metrics to measure the effectiveness of customer marketing programs and optimize strategies for continuous improvement.

Qualifications

Minimum Requirements:

• Experienced leader with 13+ years in technology marketing, including 4+ years leading a team, with a track record of in customer marketing roles.
• Bachelor's degree in Marketing, Business Administration, or a related field. Master's degree preferred.

Preferred Requirements:

• Proficient in developing and delivering compelling executive customer engagement programs with ability to articulate program impact.
• Excellent project management skills with an ability to prioritize independently and delegate tasks to team members when appropriate.
• Proven success working effectively with customers and internal executives, sales, product management, and marketing to build strong relationships and achieve outcomes.
• Past successes working with large brand customers to engage in customer briefings, advisory board participation.  
• Clear understanding of marketing, sales and communications priorities and track record successfully partnering to deliver high impact executive programs.
• High energy, “own it” personality, and ability to drive process improvement and thrive in a in a fast-paced, high-growth environment under tight timelines.
• Driven self-starter that creates a sense of urgency within her/his team.
• Exceptional communication cross-functionally and at all levels including senior management

See more jobs at Dynatrace

Apply for this job

Job Description

Are you passionate about delivering exceptional customer experiences? At Dynatrace we are on a mission to elevate engagements with our top customers and prospects. This role is your opportunity to build out our Executive Briefing Center (EBC) programs and tactics. We are looking for an experienced EBC Program Manager, a leader-doer to design and deliver “best-in-SaaS” executive experiences that drive business outcomes and deepen relationships between Dynatrace and our customers.

What You’ll Do:

• EBC Strategist: Develop a framework for identifying and prioritizing EBC experiences that resonate with our Enterprise customers.
• Customer Journey Champion: Design a seamless customer journey for EBCs, encompassing pre-event, during-event, and post-event touchpoints.
• Executive Liaison: Forge strong relationships with our executive team, sales leaders, product leaders, and strategic partners, ensuring their ideas are woven into the EBC experience.
• Content & Communications Master: Create engaging agendas, content, email templates, and account briefs for impactful EBCs and customer communications. Manage internal communications with stakeholders including sales, marketing, product, and customer success.

• Brand Champion: Elevate the Dynatrace brand experience by collaborating with our creative team to execute memorable EBC events that stand out in the SaaS landscape.
• EBC Operations Orchestrator: Oversee EBC logistics, including venue selection, swag management, and budget tracking. You'll own the EBC request process and scheduling for top accounts.
• Data-Driven Decision Making: Establish goals and metrics to ensure EBC’s deliver a strong ROI. Partner with Ops to build out capability to track results in Salesforce.
• Process Innovator: Identify opportunities for process optimization, technology integration, and best practices to make our EBC programs even more impactful.

Qualifications

Minimum Requirements:

• 5+ years of experience in marketing, sales, or customer-facing roles within a high-growth company.
• 3+ years of experience designing and delivering impactful events for targeted audiences.

Preferred Requirements:

• Deep understanding of the SaaS sales process and the role of EBCs in customer acquisition, retention, and growth.
• Proven ability to build trust and relationships with executives and cross-functional teams.
• Excellent communication, collaboration, and influencing skills.
• A passion for inspiring and motivating teams to achieve success.

Willingness to travel occasionally (20%) to support event execution

See more jobs at Dynatrace

Apply for this job

Job Description

• Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts  
• Focus is on product land and growth, followed by retention.  Smaller group of net new logos to go after.
• Consult with VP- and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition 
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events and account-specific initiatives 
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively 
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance, and other lines of business to develop and execute a solution strategy to meet customer business needs 
• Ensure your customers’ implementations are wildly successful

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND at least 3 years of experience in closing enterprise software sales.

Preferred Requirements:

• You are able to manage sales cycles within complex organizations; while compressing decision cycles 
• You have outstanding communication (written and oral), negotiation and presentations skills 
• You know how to collaborate internally across all supporting resources within sales to maximize your effectiveness and advance the sales process    
• You show a successful track record in Enterprise software sales 
• You thrive in high-velocity situations and can think/act with a sense of urgency  
• Your organizational, communication, negotiation and presentation skills are top-notch  
• You have experience with account mapping and planning 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota driven by VP- and C-level relationships 
• You possess MEDDIC experience 
• You possess APM experience (just a plus -- not necessary) 
• Up to 30% of travel required within the region

See more jobs at Dynatrace

Apply for this job

Job Description

• Working closely with the Chief Legal Officer and her Legal Leadership Team, along with others on the global Legal Team, to create and drive strategic processes and deliverables, including: 
  • Coordinating the Legal Team’s development of annual and long-term goals and objectives and subsequently ensuring that projects and initiatives are moving forward
  • Coordinating Legal Leadership Team agendas and meetings as well as Legal Team communications, events, training programs, and professional development initiatives
  • Coordinating Legal Team budgeting and financial management, including forecasting, billing, accruals, outside counsel guidelines, and partnering with Procurement
  • Developing key metrics for the Legal Team to enable data-driven analysis and decision-making
  • Overseeing technology and systems-related initiatives for the Legal Team to help drive efficiency, effectiveness, consistency, and self-service
  • Supporting litigation and legal holds tracking and monitoring for the Legal Team
  • Overseeing and developing the Legal Team’s intranet site, which includes forms, policies, training materials, and other resources used by the Legal Team and various functions across the company
  • Coordinating and overseeing Legal Team integration matters related to acquisitions
  • Supporting various special projects and initiatives within the Legal Team
• Helping deliver a best-in-class experience for the Dynatrace Board of Directors and its committees, including by: 
  • Assisting with the preparation, compilation, and distribution of Board and committee materials
  • Managing the company’s Board portal and maintaining Board/committee-related records and files
  • Assisting with calendars and agendas for the Board and its committees, including scheduling and coordinating logistics and details for regular and special meetings
  • Supporting corporate governance-related projects and initiatives related to the Board and its committees

Qualifications

Minimum Requirements:

• 5+ years of relevant work experience
• Associate’s degree

Preferred Requirements:

• Experience in legal or board operations, other relevant work within a corporate legal department, and/or supporting senior-level executives or a board of directors at a public company.  
• Collaborative, able to strategically plan, work cross-functionally, consensus build, multi-task, and be a team player.  
• Strong project management, organizational, and communications skills and attention to detail. 
• Able to create, edit, proofread, and format materials for the Legal Team and Board of Directors, including slides/presentations, memos, spreadsheets, and reports.  
• Familiarity and experience with Board portals and enterprise technology/tools used across the company.  
• Able to maintain a high level of confidentiality and comfortable interacting with senior executives, members of their teams, and the Board of Directors. 
• Proactive and able to identify and anticipate needs.  

See more jobs at Dynatrace

Apply for this job