Job Description

In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation.

Responsibilities:

• Monitor client’s critical application performance and availability
• Summarize and review performance trends in operations status meetings
• Assist client staff in the troubleshooting and root-cause diagnosis of performance issues
• Maintain and enhance dashboards and reports to meet requirements of IT and business users
• On-board additional applications for monitoring
• Mentor and train customers on the Dynatrace Platform and Best Practices
• Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments
• Provide regular status updates and project documentation to support efforts at customer engagements
• Assist sales team in identifying new opportunities for product and services at customer sites
• Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs
• Maintain accurate deployment documentation

Travel Requirements

• Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, in those cases, relocation or working remotely may be required.

Qualifications

• 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development
• 1+ years of experience in software engineering and Object-Oriented Programming (OOP)
• 1+ years of solid enterprise level .NET or Java development/support/operations
• 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks
• Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline
• Experience with application technologies (J2EE, .NET, Citrix, Microservices)
• Experience with database technologies (Oracle, DB2, MS SQL)
• Good understanding of distributed applications
• Good understanding of web and enterprise applications
• Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements
• Excellent organizational/time management skills
• Must have strong interpersonal communication skills and a passion to learn new technology
• Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables
• Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results
• Must have excellent written, oral, and presentation communications skills.
• Must possess excellent problem-solving and analytical skills
• Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment.

Desired Experience:            

• Previous consulting experience and / or Project Management experience is a plus
• Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc.
• Ideal candidates will have 2+ years of Dynatrace Technology experience
• Dynatrace Product Certification

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job

Job Description

As a  Senior Partner Marketing Manager at Dynatrace, you will work with our largest global systems integrator (GSI) partners, including DXC, Deloitte and Eviden, to name a few. This is a global role, and you will be instrumental in creating and executing marketing plans at the global level, while working with Field and Regional Partner Marketers to support local execution.  

Marketing activities will focus on marketing to our GSI Partners, as well as marketing with them, creating demand and awareness of our joint offerings in the market. Identifying scalable and repeatable initiatives will be key to success. This is a demand focused role, and metrics for success will focus on key persona engagement, and pipeline contribution. 

As we focus on building and maturing relationships with GSI partners, this role presents an opportunity to shape the future of strategic alliance marketing at Dynatrace. 

Responsibilities:  

• You’re responsible for building plans and executing marketing activities that directly support our strategy and the appropriate business plans.  

• Serve as a primary point of contact for internal and external Strategic Alliance marketing requests while collaborating with key stakeholders to develop and own the marketing plan. 

• Drive development of joint value propositions, along with a standard bill-of-materials (BOM) for Strategic Alliances, including foundational assets such  sales cheat sheets, solutions briefs and sales decks.  

• Identify and develop joint communications, demand generation and thought leadership opportunities and integrated programs to be activated by regional teams.

• Build and maintain relationships with external stakeholders, including key Strategic Alliance partners, and internal stakeholders, including the Dynatrace Strategic Alliance team.  Work closely with the global and regional marketing teams to amplify Strategic Alliance Partner presence in campaigns, programs and events where appropriate. 

• Manage the partner marketing budget to align with strategic priorities and drive results. 

Qualifications

Minimum Requirements: 

• 5 years of progressive experience in Partner Marketing, preferably within the Tech industry 
• Bachelors Degree.

Preferred Requirements: 

• Proven track record developing and executing successful partner marketing programs to-, with- and through- GSIs

• Strong understanding of go-to-market strategies  

• Experience in building and managing relationships with key partners  

• Proficiency in collaborating with cross-functional teams to advance the Strategic Alliances plans 

• Travel may be required in this role (up to 10%) 

Candidates are required to work EST hours for this position, and can be remote or hybrid depending on location. 

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Job Description

• Works with account teams to articulate the portfolio of post-sales offerings based on a prescriptive solution selling approach.   

• Matures the services sale through the opportunity pipeline to completion, including scoping, pricing, contracts, and procurement. 

• Delivers a well-orchestrated hand-off to post-sales teams ensuring knowledge captured during the pre-sales process is thoroughly communicated.  Ensures important information such as Customer business and technical objectives, known pain points, key customer milestones and contacts, scope of services, schedule and all presentations and artifacts shared with the customer are known to the teams engaging to deliver on the post-sales offerings.  

• Delivers post-sales offering and positioning enablement to the product sales organization 

• Participates in RFP responses to customers addressing post-sales topics 

• Tracks and owns service sales forecast, pipeline, and opportunity hygiene.  Reporting on a frequent basis to track both productivity and performance. 

• Identifies opportunities and collaborates with the global team to optimize and automate as much manual process as possible when selling service solutions 

• Works collaboratively with Dynatrace Services Portfolio GTM, Post Sales Marketing and Enablement teams.  Provides input based on customer feedback and market trends which validates and consistently looks to improve post-sales offering positioning 

• Provides unique skills and perspectives to cross-train team member peers 

• Drives action to support regional post-sales revenue target achievements

Qualifications

6 to 8+ years professional services experience in the areas of Application Performance Management, application monitoring, performance engineering / testing, DevSecOps or SDLC operations 

Prior experience driving $5M+ in annual service bookings. 

4+ years experience in positioning and selling consulting and professional services based on business need and a professional services portfolio 

Degree in Computer Science, Computer Engineering, Information Technology, or Business Administration with a focus on IT 

Ability to demonstrate solid understanding of Dynatrace technology, Services offerings, and Enterprise Software deployments in discussion with clients and prospects 

Demonstrated ability to work with customers and diverse teams of post-sales resources to deliver successful outcomes in challenging conditions 

Strong coordination capabilities with excellent organizational/time management skills 

Strong communication skills with a passion to learn new technology and deliver successful customer outcomes 

Solid presentation and writing skills as well as experience with creating professional proposals and deliverables 

Good understanding of application lifecycles in cloud platforms (AWS, Azure, GCP) 

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Job Description

Job Description

We are looking for a candidate to fill a newly created position as an Enterprise Expansion Account Executive. In this role, you will drive sales growth through targeted acquisition and expansion efforts across various industry segments.

It’s all about a “land and expand” approach amongst enterprise-grade organizations. As part of your responsibilities, you’ll oversee 7 to 10 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships. Additionally, you’ll engage with 5 to 8 potential customers, introducing them to our offerings. After successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Additionally, you’ll benefit from mentorship provided by our award-winning leadership team. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you’ll be on the path toward achieving ultimate success.

What you will be focusing on as an Enterprise Expansion Account Executive

• Execute on territory plans to deliver maximum revenue potential within a pool of regionally focused Enterprise accounts.
• Collaborative pre-defined SE support based on region.
• 7-10 customers, 5-8 prospects, with 18 total accounts.
• Drive new logo customers whilst also focusing on expanding Dynatrace usage within existing accounts.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of 3+ years of experience in closing enterprise software sales.

Preferred Requirements:

• A successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• Ability to manage sales cycles within complex organizations, while compressing decision cycles.
• Experience selling across the c-suite, cultivating executive relationships and closing six-figure deals.
• Outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• Confidence in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• Proven experience in acquiring new business.
• Thrive in high-velocity situations and can think/act with a sense of urgency. 
• Motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• Know how to build and execute business plans and sales plays.
• Know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (MEDDPIC).
• Familiar with the observability and modern application market.

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Job Description

As a  Senior Partner Marketing Manager at Dynatrace, you will work with our largest global systems integrator (GSI) partners, including DXC, Deloitte and Eviden, to name a few. This is a global role, and you will be instrumental in creating and executing marketing plans at the global level, while working with Field and Regional Partner Marketers to support local execution.  

Marketing activities will focus on marketing to our GSI Partners, as well as marketing with them, creating demand and awareness of our joint offerings in the market. Identifying scalable and repeatable initiatives will be key to success. This is a demand focused role, and metrics for success will focus on key persona engagement, and pipeline contribution. 

As we focus on building and maturing relationships with GSI partners, this role presents an opportunity to shape the future of strategic alliance marketing at Dynatrace. 

Responsibilities:  

• You’re responsible for building plans and executing marketing activities that directly support our strategy and the appropriate business plans.  

• Serve as a primary point of contact for internal and external Strategic Alliance marketing requests while collaborating with key stakeholders to develop and own the marketing plan. 

• Drive development of joint value propositions, along with a standard bill-of-materials (BOM) for Strategic Alliances, including foundational assets such  sales cheat sheets, solutions briefs and sales decks.  

• Identify and develop joint communications, demand generation and thought leadership opportunities and integrated programs to be activated by regional teams.

• Build and maintain relationships with external stakeholders, including key Strategic Alliance partners, and internal stakeholders, including the Dynatrace Strategic Alliance team.  Work closely with the global and regional marketing teams to amplify Strategic Alliance Partner presence in campaigns, programs and events where appropriate. 

• Manage the partner marketing budget to align with strategic priorities and drive results. 

Qualifications

Minimum Requirements: 

• 5 years of progressive experience in Partner Marketing, preferably within the Tech industry 
• Bachelors Degree.

Preferred Requirements: 

• Proven track record developing and executing successful partner marketing programs to-, with- and through- GSIs

• Strong understanding of go-to-market strategies  

• Experience in building and managing relationships with key partners  

• Proficiency in collaborating with cross-functional teams to advance the Strategic Alliances plans 

• Travel may be required in this role (up to 10%) 

Candidates are required to work EST hours for this position, and can be remote or hybrid depending on location. 

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Job Description

We’re looking for an experienced Corporate Legal Analyst (with responsibilities similar to an Assistant Company Secretary or In-house Paralegal) who is fluent in English and German to join the Dynatrace Legal Team. This position is a non-lawyer role that will provide corporate support for Dynatrace subsidiaries around the world, with a focus on the EMEA and APAC regions. The role will work closely with colleagues in Legal, Finance (Tax, Accounting, Treasury), People & Culture (HR), and other functions.

Key responsibilities will include:

• Overseeing and managing aspects of global subsidiary compliance and document management, including co-administrating Dynatrace’s entity management system and other corporate records and coordinating periodic filings, reports and registrations.
• Drafting, reviewing and coordinating documents related to subsidiaries, including formation documents, board and shareholder meeting minutes, resolutions and consents, Powers of Attorney (POA), and other corporate governance documents.
• Assisting with requests from customers, suppliers, employees, and others for legal entity-related information and documentation.
• Coordinating approvals, signatures, notarizations, and legalizations of documents.
• Liaising with and managing outside local advisors and agents for subsidiary governance matters.
• Monitoring and tracking legal and regulatory changes affecting the company’s subsidiaries.
• Coordinating across the company to drive efficiencies and implement more standardization and automation for repeatable processes and requests.
• Supporting other corporate and compliance initiatives, as requested.
• Supporting Legal Operations projects and initiatives, as requested.

Qualifications

Minimum requirements

• Bachelors’ degree or a paralegal certificate (or equivalent experience)
• Previous corporate experience, ideally with subsidiary/entity management at a law firm or publicly traded company

Preferred skills

• Strong project management, organizational, and communications skills and attention to detail
• Collaborative, able to strategically plan, work cross-functionally, consensus build, multi-task, and be a team player
• Familiarity with DocuSign, Adobe Acrobat Pro, Sharepoint, Visio, and subsidiary management and other legal department tools

Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is €60,000  gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.

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Job Description

Dynatrace is looking for a Lead Product Marketing Manager to drive the continued acceleration and adoption of cloud-native solutions among the development audience. Reporting to the Director of Product Marketing, Cloud Native Development, this role will drive alignment and results consistently, working closely with a highly cross-functional team across marketing, product, sales, and services.

The role will coordinate, orchestrate, and deliver required assets across the entire product lifecycle, from solution validation to launch and post-launch enablement and growth. This individual will also play a key role in expanding Dynatrace’s developer marketing program. Dynatrace is looking for an experienced B2B product marketer with strong technical fluency and knowledge of the development audience.

Responsibilities: 

• Go-to-market planning: Create and consistently deliver go-to-market plans for individual products within the cloud-native solutions for the developer audience solution area.
• Messaging, positioning, and persona development: Ensure high-quality and current assets are shared across key stakeholders in marketing, product, and the field. (This includes, but is not limited to, messaging, positioning, personas, etc.)
• Go-to-market orchestration: Coordinate go-to-market activities across product management, marketing, and field-facing teams, acting as the connective tissue to ensure relevant information is consistently shared with relevant stakeholders.
• Content: Create product-related content to support each stage of the funnel, demand generation, and customer marketing campaigns and efforts.
• Sales enablement: Set schedules and deliver regular enablement and training for sales on product updates, pricing and packaging, competitive campaigns, thought leadership, etc.
• Competitive: Collaborate with the competitive intelligence team to stay on top of the competition among the cloud-native audience.
• Conference: Attend conferences, deliver speaking events and webinars, serving as the SME as needed.
• Developer Marketing: Support the expansion of the developer marketing program, helping coordinate and collaborate across a variety of departments, from marketing and events, content, developer relations, etc.
• Reporting: Collaborate and provide input on KPIs and goals for product lines, and report regularly on progress.

Qualifications

Minimum Requirement

• Bachelor’s degree in marketing, business, software engineering or related field
• 5+ years in product marketing or product management in B2B enterprise market

Preferred Requirement

• Excellent written and verbal communication and interpersonal skills
• Technical product marketing experience
• 8+ years in product marketing or product management in B2B enterprise market
• Opensource software community experience a plus
• MBA a plus
• Ability to learn quickly and deliver results
• Willing to work across global offices and travel as needed
  
  Employees Can Work Remotely Within the United States with residence 45 miles distance outside of local office. This role can be filled remotely for the right candidate.

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Job Description

Dynatrace Enterprise Program Managers (EPM) are responsible for ensuring the successful adoption and value delivery of large Dynatrace customer projects. Their primary role is to accelerate the deployment of Dynatrace software, while helping to maintain an organized and smooth services engagement by providing planning, adoption, and operational guidance. Enterprise Program Managers work directly with client stakeholders, technical team and Project Managers as well as Dynatrace Services Consultants and Architects, Account Executives, Customer Success Managers, Support, Product Management and Dynatrace leadership teams.

This role focuses on the digital transformation of Clients via shifting culture, people, process, and tooling. This means driving cultural change and consolidating Dynatrace’s position within the Client organization by integrating with their wider IT landscape.

Successful Enterprise Program Managers will have a solid technical background as a certified Dynatrace professional as well as project management experience with large enterprise deployments and initiatives. The ability to bridge discussions between business and IT team members is critical to this role’s success.

Responsibilities:

EPM responsibilities include:

• Define, manage, and track customer goals for every engagement based on business needs
• Plan, manage and accelerate effective deployments and onboarding utilizing all aspects of service offerings
• Identify, guide, and lead the implementation of best practices to enable culture, people, tooling, and processes changes
• Provide leadership throughout the customer digital transformation journey with performance driven results
• Focus on the strategic adoption of Dynatrace within our customers ensuring maximum value and ROI 
• Leverage and promote our customer-facing solutions for collaboration and automation
• Ensure a world-class quality for our deliverables

Qualifications

Minimum Qualifications:

• Degree in Computer Science, Computer Engineering, Information Technology or Business Administration with a focus on IT
• Candidates have 3+ years Dynatrace Technology Consulting or equivalent Technical Consulting experience
• Candidates are Dynatrace-certified implementers (f.k.a Professional)
• Candidates are certified in project management, preferably PRINCE2 or Professional Scrum Master (PSM2+)
• Candidates are certified in at least one cloud-native technology (Kubernetes CKAD, Azure/AWS/GCP Architect…)

Desired Experience:              

• Direct Technical Consultancy for large organizations for 3+ years
• Experience with large enterprise deployments and leading organizational initiatives for 3+ years
• Cloud, Application Development, ITSM and DevOps related experience and certifications
• Solid technical background and knowledge of enterprise IT ecosystems & processes (ITIL)
• Candidates have Project management training and experience

Abilities & Skills:

• Ability to bridge discussions between business and IT at every level of an organization, internally and externally
• Ability to demonstrate solid understanding of Dynatrace technology, Services offerings, and Enterprise Software deployments in discussion with clients
• Ability to provide customers with clear detailed guidance on implementation and adoption strategies
• Strong, presentation, documentation, and project management capabilities
• Demonstrated ability to lead a diverse team of technical resources to successful engagements in challenging conditions
• Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results

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Job Description

Strategic Enterprise Account Executive generates velocity and focus on enterprise sales across multiple segments in multiple industries.

As a Strategic Enterprise Account Executive at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace’s Go To Market in the Fortune 100. You will manage 2-3 named accounts of existing customers along with 2-3 prospective accounts to identify an entry point to introduce Dynatrace. We are looking for you to bring knowledge and proven success operating in the technology space and selling at the executive level with an APM centric approach. This is an opportunity to leverage hyperscalers in a platform sale in the end-to-end observability and security space.

What you will be focusing on as a Strategic Enterprise Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of 2-3 Enterprise named accounts, with 2-3 prospects.
• Proactively manage and grow a portfolio of assigned Strategic Enterprise level clients.
• Designated SE support at a 1:1.5 ratio within region.
• 2-3 customers, 2-3 prospects, with 5 total accounts.
• Understand how our solutions address executive level challenges.
• Maintain accurate forecasts and report to the sales leader on the status of new and expansion opportunities, leveraging the MEDDPIC framework.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of 3+ years of experience in closing enterprise software sales.

Preferred Requirements:

• Experience selling logging, cloud and observability 
• A successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• Ability to manage sales cycles within complex organizations, while compressing decision cycles.
• Experience selling across the c-suite, cultivating executive relationships and closing six-figure deals.
• Outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• Confidence in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• Proven experience in acquiring new business.
• Thrive in high-velocity situations and can think/act with a sense of urgency. 
• Motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• Know how to build and execute business plans and sales plays.
• Know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (MEDDPIC).
• Familiar with the observability and modern application market.

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Job Description

Dynatrace is seeking a passionate Field Marketing Manager – Public Sector to join our North America field marketing organization.  This person will need to have a deep understanding of metrics and data to inform the building and execution of public sector campaigns, programs, and events. He/she will work hand in hand with the Federal, State, and Local sales teams on regional campaign ideation, strategizing, planning and execution.  
The ideal candidate will have a results-driven mindset with a proven ability to maintain successful relationships with sales and translate campaign messages to Public Sector vertical messaging that aligns to the sales pipeline goals.  

Responsibilities 

• Champion the activation of global demand generation programs within the local region to uncover new pockets of interest within target accounts.
• Balance out-of-the box thinking with proven best practices to plan and execute a set of account-based marketing programs that move identified opportunities forward to close.
• Own development and successful execution of targeted marketing programs that include but are not limited to events, webinars, demand campaigns/nurture programs, digital advertising, social media, etc.
• Deep knowledge of measurement and analytics understanding how activity and performance are measured and reported, and how to generate plans based on the metrics

Qualifications

Minimum Requirements  

• Bachelors Degree or relevant experience  

 
Preferred Requirements  

• Experience in Public Sector marketing 
• 5-7+ years experience in executing integrated campaigns across multiple marketing tactics and platforms across new logo account base.  
• Bachelor’s degree in marketing, business, communication, computer science, or relevant field of study preferred. 
• Familiarity with systems such as Asana, Zip, Netsuite, Salesforce and Power BI a plus 
• Experience with analytical tools and ability to dive deep into metrics and reporting  
• Strong execution capability with highest standards in driving results
• Understanding of integrated marketing and the entire marketing mix  
• Highly strategic, consultative player who can plan (think) and execute (do)
• Ability to think outside of the box and innovate the art of marketing  
• Proven track record managing multiple priorities with cross-functional teams
• Ability to articulate and present plans and confidence in communicating with senior level sales  

Employees Can Work Remotely Within the United Sates with residence 45 miles distance outside of local office. This role can be filled remotely for the right candidate.

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Job Description

What’s the role?

As a Dynatrace Digital Experience Monitoring - Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 5+  years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle.
• Bilingual: must be fluent in English and Portuguese

Preferred Requirements:

• Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps
• Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data
• Advanced Experience with web technologies such as JavaScript, Angular, React, HTML, and CSS
• Experience with session-replay tools
• Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui
• Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

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Job Description

What’s the role?

As a Dynatrace Digital Experience Monitoring – Senior Solutions Engineering Director, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics. You will be leading a highly skilled solutions engineering team focusing on our Enterprise Customers to grow our Digital Experience Monitoring and Business Analytics footprint within these accounts. In this role you will act as a first line manager, managing a team of Solution Engineers globally as well as work directly with our sales team to understand the needs of our customers, strategize on how to navigate sales cycles, lead a team of sales engineers who provide value-based evaluation scenarios including demonstrations, labs, POCs, and pilots to close business, and align cross-functionally with internal and external stakeholders.

Reporting to the VP, Sales Engineering, you will play a hands-on role in building a team of specialist sales engineers and owning the revenue growth responsibilities for the group.

About you:

To ensure your success as a Solutions Engineering Director at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE & leadership experience & or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Extensive knowledge and experience working with Enterprise companies
• Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different salespeople and support other SEs
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time

Responsibilities:

• Build and lead a team of Solution Engineers who serve as our core product introduction, evaluation and education experts
• Coordinate cross functional dotted line resources to achieve your team goals
• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)
• Collaborate and maintain a close working relationship with product, engineering, sales, marketing, partners and service
• Play an active role in sourcing and screening potential candidates and managing the entire interview process
• Act as a player/coach working with your team on and delivering compelling presentations to customers and prospect

Position might be filled at a higher level based on candidate experience.

Preferably candidates in EST although open to candidates in CST, MST, PST if they are able to flex hours as needed.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+ years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle
• 3+ years of leadership experience in similar capacity

Preferred Requirements:

• Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps
• Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data
• Advanced Experience with web technologies such as JavaScript, Angular, React, HTML, and CSS
• Experience with session-replay tools
• Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui
• Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

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Job Description

What’s the role?

As a Dynatrace Digital Experience Monitoring - Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

What will help you succeed

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 5+  years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle.
•  

Preferred Requirements:

• Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps
• Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data
• Advanced Experience with web technologies such as JavaScript, Angular, React, HTML, and CSS
• Experience with session-replay tools
• Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui
• Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

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Job Description

Job Description

Our growing Enterprise Solutions Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale, many of the Senior Solutions Engineers design and develop valuable solutions either during our engagements or innovating significant ways to support the delivery of our engagements.

The solutions we build are many times shared and used by many of our growing list of enterprise accounts. As we continue to grow, solutions such as our regularly expanding online Elevate portal or custom solutions that help maximize the use of the Dynatrace platform for our clients often need continued development support and assistance as our user base and engagement offerings expand. The team consists of extremely strong technical talent, yet we are always exposed to new challenges for technical growth, daily communication with peers as well as customers.      

This Job is a full-time role within the ESA team to first assist customers in solutioning complex integrations, second, assisting the Enterprise Solutions Architect team with key delivery tasks, presentations, diagrams, data analytics or hands on integrations, and third to contribute to the adoption of the new Elevate portal that not only serves up the ESA content to our engagements but will also serve up and manage content for the rest of the Dynatrace Services Organization.

As a team member it is expected to be exposed to a vast number of technologies, teams and techniques throughout some of the top organizations in the world. Our team members find this job incredibly engaging, very demanding at times but extremely rewarding. Given the commitment to the role and your personal growth, there are career paths to becoming a Solution Architect and potential of Senior Solution Architect.

While the Senior Solutions Engineers on the team are expected to refine and grow their skills and responsibilities in development, DevOps, Business Intelligence, cloud, security and infrastructure, log analytics, and various other aspects of the Dynatrace Platform.

Qualifications

Minimum Requirements

• Bachelor’s Degree required or equivalent experience accepted in lieu of degree
• 3+ years of experience using Dynatrace or managing Observability solutions.

Preferred Requirements:

• Prior experience with log analytics with products such as Splunk, ElasticSearch, Dynatrace, etc.
• Ability to Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications
• Experience in frontend and / or backend programing languages
• 1+ industry certification (AWS / Azure / GCP / Kubernetes / Ansible etc..)
• An Active Dynatrace Certification
• Understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings
• Strong skills in diagraming and articulating designs and solutions
• Strong analytic, organization, presentation, customer service and facilitation skills.
• Ability to gather customer requirements and translate those requirements into short- and long-term deliverables while working with Project Managers and Directors
• Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment
• A general understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud
• Solid understanding of Network and Software Security Models, protocols, certificates, etc.
• A general understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• A general understanding of a Containers and Container orchestration products i.e. Kubernetes, OpenShift, docker
• Outstanding communicator and writing skills with the ability to consult and lead multi-day meetings to assess technologies and processes
• An understanding of deploying Application and/or Infrastructure Monitoring & Observability
• Experience in both Linux and Windows OS
• A general understanding of solutions using Chef, Puppet, Ansible, Terraform, Jenkins, and similar products

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 50% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required
• 3+  years of experience within the observability space

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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