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2h

Developer Relations Manager (North America)

marketowordpressjavascript

Tiny Technologies Inc. is hiring a Remote Developer Relations Manager (North America)

Developer Relations Manager (North America) - Tiny Technologies Inc. - Career Page

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1d

Email Marketing and Automation Manager

marketoB2BsalesforceDesignmobileqa

1-800 ACCOUNTANT is hiring a Remote Email Marketing and Automation Manager

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7d

Marketing Operations Manager

VPLS IncRemote
marketoB2BsalesforceDesign

VPLS Inc is hiring a Remote Marketing Operations Manager

VPLS is seeking a Marketing Operations Manager to join our growing team! This individual will join a tight-knit and nimble Marketing.Key areas of responsibility include marketing automation system & integration, contact databases, lead management processes, and analysis of marketing activities. This position requires a curious, collaborative attitude and a passion for data, metrics, and reporting. The Marketing Operations Manager is a Los Angeles, Orange County, or remote position and reports to the VP of Global Marketing.

Responsibilities:

  • Marketing technology
    • Maintain and optimize marketing automation performance, processes, and integrations; manage user access, contract status, and contract negotiations.
    • Oversee training in marketing and sales marketing automation tools and create documentation that empowers marketing and inside/outside sales training paths
    • Audit VPLS’s use of marketing software tools with an eye toward continually improving how they are configured and integrated
    • Proactively research opportunities for optimizing VPLS’s MarTech stack for demand generation and brand-building efforts.
  • Marketing data stewardship and flow
    • Investigate data quality and continuously improve on data quality, including but not limited to quarterly clean-up, researching and resolving bugs, and teaching team members to maintain quality data.
    • Work closely with VPLS’s sales team to optimize lead handoff, conversion, and rejection, acting as liaison for team alignment.
    • Work closely with VPLS’s internal operations team to optimize data flow between marketing automation and CRM platforms.
    • Ensure compliance with key security standards for contact data privacy (e.g., GDPR)
  • Marketing analysis
    • Be the resident team expert for creating, using, and maximizing KPI dashboard and reporting tools.
    • Manage and report SEO and web statistics
    • Assist the Marketing team and key business stakeholders in measuring the effectiveness of overall marketing performance
    • Proactively identify new ways to analyze and report on VPLS’s marketing impact and performance

Education and Experience Requirements:

  • Bachelor’s degree in business administration, marketing, or communications—or equivalent job experience
  • 5+ years of experience in marketing, preferably in B2B
  • 2+ years of experience working with and managing a marketing automation platform (Hubspot, Marketo, etc.) and CRM (Salesforce, Netsuite, etc.)
  • 2+ years of experience managing a website/CMS and SEO
  • Excellent leadership, communication, and collaboration skills, with the ability to manage multiple concurrent projects, are an integral part of the position.
  • Strong attention to detail, time management, and organizational abilities
  • Proven ability to influence cross-functional teams without formal authority
  • Exceptional analytical and problem-solving skills
  • Proficiency in design tools (Adobe Creative Suite) is a plus

Location:

We are seeking remote resources who will report to a manager based in Southern California. 

 

 

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8d

Head of Marketing Operations

OnitRemote
marketotableausalesforce

Onit is hiring a Remote Head of Marketing Operations

The Head of Marketing Operationswill lead the marketing operational function and have ownership of the marketing planning process, lead to pipeline goals development, campaign operations, marketing’s financial process and reporting and analytics. The Head of Marketing Operations will develop actionable market, strategic and pipeline insights that will accelerate business growth and ensure the marketing team functions seamlessly and efficiently as we continue to scale.  

The Head of Marketing Operationswill also ensure Onit is fully compliant with global rules and regulations for marketing and communicating to prospects and customers. 

The ideal candidate is a specialist at building and leading organizations, cross-functional communication, being a trusted internal advisor by utilizing data, being both strategic and tactical and managing projects to completion while navigating multiple demands and priorities.

Responsibilities

  • Marketing operations team leadership:  Build and mentor team while delivering operational excellence and scale
  • Drive annual and quarterly marketing planning
  • Manage Marketing’s finances: Tools, planning, tracking spend, gathering updates, and ongoing optimization
  • Establishment and tracking of KPIs and metrics for all marketing investments to provide visibility into the effectiveness, efficiency and attribution associated with marketing efforts, and enabling greater return on investment
  • Develop and operate reporting dashboards to provide real-time, actionable insights to influence campaign strategy and process improvements
  • Deliver quarterly, monthly and weekly reports to various levels of internal audiences
  • Drive and optimize the lead process, lead scoring automation and accounts-based workflow
  • Manage the marketing tech stack, ensuring team use and efficiency, and scale
  • Create processes to improve marketing operational workflows to drive efficiency, productivity and seamless team collaboration
  • Own the marketing database: Drive tracking and ensure health and growth
  • Improve Marketing Operations effectiveness by collecting stakeholder and partner feedback, prioritizing recommendations, and supporting optimization efforts
  • Ensure all marketing communications are coordinated and full compliant globally

Requirements

  • Minimum 10 years of leadership experience in marketing operations at a global B to B enterprise software company with a track record of accelerating pipeline and revenue
  • Background that includes team management, particularly with building and developing a new team in a fast-growing organization
  • Experience driving the marketing planning and financial processes
  • Experience defining and implementing systems, process and governance to support the smooth operation of the Marketing function with efficient and repeatable processes
  • Proven expertise in building marketing reporting dashboards and delivering actionable analytics
  • Savvy in data analysis and experienced in diagnosing and solving funnel performance issues
  • Ability to cross-functionally manage projects to completion while navigating multiple demands and priorities
  • Strong experience managing marketing technology, examples include Marketo, Salesforce, Tableau, Drift, SalesLoft or Outreach, LinkedIn, Google Analytics, LeanData, Word Press, intent platforms, attribution/insights tools, and data enrichment technology such as Zoominfo.
  • Certified with marketing and sales tools (and process)
  • Highly organized, and skilled at prioritization
  • Excellent cross-function communicator: Verbal, written, and presentations

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8d

Senior Marketing Business Operations and Analytics Manager

OnitRemote
marketotableausalesforce

Onit is hiring a Remote Senior Marketing Business Operations and Analytics Manager

The Senior Marketing Business Operations and Analytics Manager is responsible for demand generation goal development, the lead lifecycle reporting process and financial operations.  The person that fills this role will be responsible for building and evolving dashboards that provide real-time insights into how Marketing influences pipeline and growth for Onit.  Additionally, this role will also manage Marketing’s business operations and finances including tools, planning, tracking spend, gathering updates, and ongoing optimization.

The Senior Marketing Operations and Analytics Manager will work cross functionally with demand generation, events, sales development sales, product marketing, and revenue/sales operations.  The role will also own weekly, monthly and quarterly reports to executives and key stakeholders on lead lifecycle and pipeline performance, and marketing’s spend.  The Senior Marketing Operations and Analytics Manageralso provides ongoing proactive insights into optimizing and improving our campaign performance, driving pipeline and managing our finances and spend more effectively.

  • Leads and orchestrates the annual and quarterly marketing lead lifecycle goal development
  • Track and report on the entire marketing funnel including volume, velocity, conversion, stage-to-stage, and average values
  • Develop detailed campaign performance dashboards that track source, touches across the buyer’s journey, interests, and territory
  • Create and deliver data-driven financial and lead to pipeline performance presentations for review by executives, managers, and other stakeholders.
  • Develop and communicate insights based on collected data to assist key decision makers on strategy decisions
  • Administer the marketing budget and ensure marketing costs are tracked correctly
  • Identify opportunities for business process improvements and make recommendations
  • Own the technology that supportsdemand generation goal development, financial operations and lead lifecycle reporting processes

Skills/Requirements:

  • 5+ years of experience in marketing operations and analytics at a global B to B enterprise software company
  • Bachelors degree preferred
  • Background in building lead lifecycle goals and KPIs globally
  • In-depth experience with building dashboards that provide real-time insights into how Marketing influences pipeline and growth
  • Experienced with tracking of KPIs and metrics for all marketing investments to provide visibility into the effectiveness, efficiency and multi-touch attribution associated with marketing efforts, and enabling greater return on investment
  • Experience using reporting and visualization tools (Salesforce, Tableau, and Marketo preferred)
  • Experience with managing and tracking Marketing finances
  • Proactive, organized, detail oriented, and quality driven
  • Excellent verbal and written communication skills, with the ability to lead structured meetings and deliver a message to executive management

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8d

Data Science Fellow

Learning AllyPrinceton, NJ Remote
Master’s DegreemarketotableausqlDesignpython

Learning Ally is hiring a Remote Data Science Fellow

Data Science Fellow

Learning Ally is a leading nonprofit education solutions organization that transforms the lives of struggling learners by delivering proven literacy solutions that help students reach their potential. Our mission is to radically change education, transforming the lives of children by providing reading interventions and solutions to help them succeed academically, build self-confidence, and thrive in school and beyond. In the US, 65% of fourth graders read below proficiency and are 400% more likely to drop-out of high school. For most “at risk” students (students of color, low income, English Language Learners and students with learning disabilities) the problem is even more acute.

Learning Ally seeks to break this cycle. With early student assessment, intervention and accommodation and professional development for educators, Learning Ally can identify and prevent learning issues by working with schools and educators to support new and struggling readers. Our solutions build a strong foundation for independent, engaged learners who are empowered to achieve socially, emotionally, and academically, regardless of background or learning difference.

Founded in 1948 as Recording for the Blind, to help soldiers who lost their sight in combat continue their education with audiobook products, Learning Ally has evolved to help individuals understand the unique ways they learn and match them to the solutions that enable personal achievement. Today, Learning Ally reaches over 1,500,000 students, 200,000 educators and 18,550 schools across the country and continues to expand its reach. With a continued commitment to supporting students who learn differently, Learning Ally has joined researchers and neuroscientists from renowned institutions including UCSF and MIT, to better understand and address learning issues. You will find that our culture is one that is very committed to our mission, innovation, professional growth, and diversity, equity, and inclusion.

About the Data Science Fellow

The Data Science Fellow is a program designed for exceptional candidates who’ve demonstrated interest and passion for data science but may not yet fully possess technical training in data extraction and machine learning techniques typical of a data scientist. This program enables these candidates to develop skills in data extraction, data analysis, and business acumen while assisting in the resolution of data problems related to Learning Ally’s mission of ending the literacy gap in the United States by 2040.

Ultimately, outputs created by the Data Science Fellow enhance our ability to:

  • Grow reach and revenue - develop high quality predictive models that better identify well-qualified prospective K-12 school customers. In conjunction with sales leadership, continually refine and update predictive models that drive greater growth among Learning Ally K-12 sales
  • Surface insights that deepen engagement among users of Learning Ally solutions and services - create predictive models that examine the behaviors and selections of well-engaged Learning Ally users and use these to create algorithms that drive positive behaviors among other members and which ultimately lead to greater engagement with Learning Ally services
  • Inform the development of new data-driven solutions and value proposition - develop statistical models that mine insights among Learning Ally’s community and which can be developed into value-add solutions that enable new solutions and services
  • Address strategic business problems - help improve Learning Ally’s ability to solve
    complex business problems by bringing together disparate data streams and statistical analysis in order to drive improved decision makers

As a Data Science Fellow, you’re expected to be able to:

  • Commit to taking the developmental steps needed in order to enhance your prowess around data extraction, data science analysis, and business acumen
  • Work in multi-disciplinary and cross-functional teams to decode business requirements into machine learning based goals and modeling approaches; rapidly iterate model structure and design through parameter tuning, data transformation, and accuracy measurement selection to refine and validate approach
  • Operate in a fast-paced and dynamic environment with both virtual and face-to-face interactions; communicating results and insights, and educating others through insightful visualizations, reports, and presentations adapted for both technical and non-technical audiences
  • Empower others to be self-sufficient in data by building self-service tools and reports to drive awareness and understanding of key metrics
  • Analyze large-scale structured and unstructured data; develop deep-dive analysis and machine learning models to drive member value and customer success.
  • Support the design of experiments to test new product ideas or go to market strategies. Convert the results into actionable recommendations.
  • Applies analytical rigor and statistical methods to analyze large amounts of data, using advanced statistical techniques such as predictive statistical models, customer profiling, segmentation analysis, survey design and analysis and data mining.


About the Data Science Fellow Curriculum

As a Data Science Fellow, you’ll develop key skills around areas of data extraction, data analysis, communication, and business acumen. Further detail is provided below.

  1. Skill in data extraction

    1. Proficiency with SQL: SQL is the primary and foremost necessary concept at Learning Ally. Our data is stored in Relational SQL tables. We expect data scientists to know RDBMS in-depth to access, retrieve, and manipulate the data through SQL. We expect Data scientists to build and write complex queries involving joins, sub-queries and extract data to use it for further analysis.
    2. Proficiency with organizing data structures - Data scientists should be proficient with all the data produced in different systems across the business and understand how other systems are integrated, able to join data from disparate systems, and able to stitch together different data streams and make meaning. For example: Understand Building Data and connecting features available internally in NS, DMART, MDR, Marketo, and Excite.
    3. Proficiency with our business systems:

      1. Data Mart (DMART) and PowerBI: We have Microsoft SQL Server Analysis Services (SSAS) Cubes developed using Data Mart, which gathers data from different business systems. These existing cubes have defined business rules and can be accessed using PowerBI. Data related to ABS involving utilization of schools and users can be accessed via cubes in PowerBI. In addition, Cubes primarily use DAX Query language, and the data scientist should possess knowledge of the same. In addition, data scientists should be able to understand needs from other business units and translate those needs into data measures and work alongside Data Architect to have them produced in DMART.
      2. NetSuite (NS): Netsuite acts as our Customer Relationship Management (CRM) tool and has all the information of our relationships with customers and is primarily used by the Sales, Ed Success, Customer Success, and Finance departments. Data scientists should be able to understand different components of our CRM, possess knowledge of data available in NS, understand different integrations that exist in NS, build basic queries in NS, work with the NS team, and articulate needs for complex data requirements.
      3. Marketo: Marketing uses Marketo for prospecting and nurturing leads. Data scientists should be able to query the entire database of Leads in Marketo and be successfully able to retrieve leads based on specific criteria. In addition, work with Marketing to understand the different campaigns in flight that may affect leads.
      4. Launchpad (Excite): Excite has been developed on a new platform, “Launchpad,” that integrates with Clever. The Data Scientist needs to understand the overall Excite Database Schema, the hierarchy of Districts and Schools, User Information to extract insights on their usage behavior. All of the data is stored in SQL. Given that it is in the early stage of development, the data scientist would be expected to run queries and gather data for analysis continuously.
      5. Glide: The data scientist must understand glide and build applications as the Data Science team internally uses it to stitch different data streams together and share insights and data with other groups.
  2. Skill in Analysis :

    1. Spreadsheets (Google Sheets/ Excel): Data scientists should be proficient when operating with Excel and are expected to analyze data, write formulas to summarize, and present the information. Here are some of the functions to be proficient in - conditional formatting, Ranges, Tables, Text functions, Date & Time functions, Subtotals, lookups, etc.
    2. Programming in Python - Data scientists should be proficient with Python, especially in Jupyter Notebooks, and should be experienced with two packages, namely: Pandas and Numpy. Once we have extracted data, the Data Scientist would use Python to transform data and visualize and examine other insights.
    3. Basic Statistics for Data Analysis: Data scientists are required to have a good understanding of certain critical statistical concepts for data analysis which include: Probability distribution functions (PDFs), Mean, Variance, Standard Deviation, Percentiles, Covariance, Correlation.
    4. Applied Machine Learning:

      1. Visualization: Data scientists should be familiar with using Matplotlib in Python as it is extensively used for data visualization and offers a lot of graphs and plots. In addition, the data scientist should also be comfortable plotting charts in spreadsheets.
      2. Machine Learning Algorithms: The data scientists should be comfortable using scikit learn, a machine learning library that provides almost all the machine learning algorithms. Further, the data scientist should be comfortable applying clustering, classification, regression, and dimensionality reduction algorithms and articulate what techniques to use based on the problem set.
  3. Skill in Communication :

    1. Synthesize insights into crisp narratives and present to senior leadership and also able to effectively communicate findings and evangelize data-driven business decisions
  4. Business Acumen/ Background knowledge of our Business:

    1. Understanding of our revenue model including various revenue streams, the nature of our subscription based business and segmentation within our K-12 Customers
    2. Understanding the different stages involved in a customer journey: Acquisition, Activation, Adoption and Advocacy
    3. Understanding different Solutions that we offer, our target audiences and the eligibility criteria for using our products.


Skills and Qualifications

  • Bachelor’s degree or higher with evidence of applied statistics and analysis, Master’s Degree preferred
  • Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.
  • Experience with common data science toolkits, such as R, Python, NumPy, MatLab, etc.
  • Experience with data visualisation tools, such as Microsoft PowerBI, Tableau, D3.js, GGplot, etc.
  • Proficiency in using query languages such as SQL
  • Good applied statistics skills, such as distributions, statistical testing, regression, etc.
  • Data-oriented personality with ability to communicate findings across diverse field of business stakeholders
  • Strong written and oral communication skills
  • Ability to work successfully as part of a team



Learning Ally is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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9d

Senior Product Owner (APAC)

agile5 years of experiencemarketowordpressscrumjavascript

Tiny Technologies Inc. is hiring a Remote Senior Product Owner (APAC)

Why Join Tiny

With software used by millions of developers and thousands of products worldwide, Tiny creates some of the world's most popular open-source software. 

Tiny builds the software that helps support some of the world’s most innovative start-ups and established enterprises; we create developer tools for the modern world. Most developers would be familiar with TinyMCE, the flexible open source rich text editor used by companies such as Atlassian, Accelo, Drift, and many more.

Scaling up our remote team, Tiny is evolving and growing our team globally as we continue to expand our product offerings and create even better developer experiences.  

Big problems are solved with Tiny solutions. 

Job Description

We're looking for a Senior Product Owner for the TinyMCE Editor Platform who is excited to organize and balance one of the core Scrum teams, stakeholder input, and a user-centric mindset.

As a Senior Product Owner, together with a cross-functional team of engineers, designers, and technical writers, you will be responsible for driving the development of the TinyMCE core functionality, including an open-source editor and premium features.

Key Responsibilities

  • Work closely with the engineering team to implement and ship the product initiatives, overseeing development stages and being a key player throughout each event.
  • Manage and groom backlog – make sure we're working on the essential things, decide which tickets make it into the backlog and how to break down different feature iterations.
  • Run sprint planning sessions with the team and continuously make decisions on prioritization based on all available inputs, ranging from analytics over qualitative user feedback to best-in-class practices.
  • Support the product management team in defining the product vision and maintaining the product roadmap.
  • Collaborate closely with other teams and stakeholders to ideate a great platform product with a strong focus on developer experience.
  • Enable and inspire the team to create an innovative solution.

Key Experience and Qualifications

As a Senior Product Owner for the TinyMCE Editor Platform, you hold a lateral leadership position in the team. We're looking for someone who shines when it comes to listening, asking questions, and gathering insights to come to data-based decisions on priorities and next steps.

  • University degree in computer science, business, information technology, or other technical disciplines.
  • Have between 3-5 years of experience as a Product Owner, Product Manager, or similar position.
  • You have experience with agile development methods and enjoy working with SCRUM (SCRUM qualifications highly regarded).
  • You have the technical knowledge needed to work effectively with software engineers, platform engineers, and infrastructure engineers.
  • Be able to manage a platform of connected products, understanding and accounting for dependencies and relationships between core and other components.
  • Excel at prioritizing — based on qualitative and quantitative data.
  • Excellent communication skills to engage with both senior business and IT executives as well as designers and software engineers.
  • Be a resourceful self-starter – don't wait for someone to take ownership; ask questions, or approach problems.
  • Be able to structure projects, summarize insights, and kick off new feature development processes.

This is a fully remote, work from home position that can be worked from anywhere across APAC. 

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9d

Senior Product Manager (EMEA)

agile5 years of experiencemarketowordpressDesignscrumjavascript

Tiny Technologies Inc. is hiring a Remote Senior Product Manager (EMEA)

Why Join Tiny

With software used by millions of developers and thousands of products worldwide, Tiny creates some of the world's most popular open-source software. 

Tiny builds the software that helps support some of the world’s most innovative start-ups and established enterprises; we create developer tools for the modern world. Most developers would be familiar with TinyMCE, the flexible open source rich text editor used by companies such as Atlassian, Accelo, Drift, etc. 

Scaling up our remote team, Tiny is evolving and growing our team globally as we continue to expand our product offerings and create even better developer experiences.  

Big problems are solved with Tiny solutions. 

Job Description

As a Senior Product Manager, you will lead the delivery of  topnotch experiences for knowledge workers and developers, building the best cloud experience. In this role, you will be responsible for driving the strategy and development of the subscription and billing systems along with user management and account application.

We are looking for a highly entrepreneurial Product Manager  who values moving quickly. In this role, you will be focused on product strategy and user experience while working closely with Engineering, Design, Marketing, and Operations teams.

Key Responsibilities

  • Understand the company’s strategic and competitive position and deliver products aligned with our mission and recognized best in the industry.
  • Lead and drive products within broader product goals, strategy, and roadmap.
  • Independently identify significant opportunities in an ambiguous area and build consensus around roadmaps and how to evaluate success.
  • Lead and motivate a team of engineers and other cross-functional representatives, and maintain team health.
  • Manage and groom backlog – make sure we're working on the essential things, decide which tickets make it into the backlog and how to break down different feature iterations.
  • Run sprint planning sessions with the team and continuously make decisions on prioritization based on all available inputs, ranging from analytics over qualitative user feedback to best-in-class practices.

Key Experience and Qualifications

As a Senior Product Manager of Tiny Cloud Platform, you hold a lateral leadership position in the team. We're looking for someone who shines when it comes to listening, asking questions, and gathering insights to come to data-based decisions on priorities and next steps.

  • University degree in computer science, business, information technology, or other technical disciplines.
  • Have between 3-5 years of experience as a Product Manager.
  • Experience with e-commerce.
  • You have experience with agile development methods and enjoy working with SCRUM (SCRUM qualifications highly regarded).
  • You have the technical knowledge needed to work effectively with software engineers, platform engineers, and infrastructure engineers.
  • Be able to manage a platform of connected products, understanding and accounting for dependencies and relationships between core and other components.
  • Excel at prioritizing — based on qualitative and quantitative data.
  • Excellent communication skills to engage with both senior business and IT executives as well as designers and software engineers.
  • Be a resourceful self-starter – don't wait for someone to take ownership; ask questions, or approach problems.
  • Be able to structure projects, summarize insights, and kick off new feature development processes.

This is a fully remote, work from home position and can be worked from anywhere in EMEA.

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15d

Senior Product Owner

agile5 years of experiencemarketowordpressscrumjavascript

Tiny Technologies Inc. is hiring a Remote Senior Product Owner

Why Join Tiny

With software used by millions of developers and thousands of products worldwide, Tiny creates some of the world's most popular open-source software. 

Tiny builds the software that helps support some of the world’s most innovative start-ups and established enterprises; we create developer tools for the modern world. Most developers would be familiar with TinyMCE, the flexible open source rich text editor used by companies such as Atlassian, Accelo, Drift, and many more.

Scaling up our remote team, Tiny is evolving and growing our team globally as we continue to expand our product offerings and create even better developer experiences.  

Big problems are solved with Tiny solutions. 

Job Description

We're looking for a Senior Product Owner for the TinyMCE Editor Platform who is excited to organize and balance one of the core Scrum teams, stakeholder input, and a user-centric mindset.

As a Senior Product Owner, together with a cross-functional team of engineers, designers, and technical writers, you will be responsible for driving the development of the TinyMCE core functionality, including an open-source editor and premium features.

Key Responsibilities

  • Work closely with the engineering team to implement and ship the product initiatives, overseeing development stages and being a key player throughout each event.
  • Manage and groom backlog – make sure we're working on the essential things, decide which tickets make it into the backlog and how to break down different feature iterations.
  • Run sprint planning sessions with the team and continuously make decisions on prioritization based on all available inputs, ranging from analytics over qualitative user feedback to best-in-class practices.
  • Support the product management team in defining the product vision and maintaining the product roadmap.
  • Collaborate closely with other teams and stakeholders to ideate a great platform product with a strong focus on developer experience.
  • Enable and inspire the team to create an innovative solution.

Key Experience and Qualifications

As a Senior Product Owner for the TinyMCE Editor Platform, you hold a lateral leadership position in the team. We're looking for someone who shines when it comes to listening, asking questions, and gathering insights to come to data-based decisions on priorities and next steps.

  • University degree in computer science, business, information technology, or other technical disciplines.
  • Have between 3-5 years of experience as a Product Owner, Product Manager, or similar position.
  • You have experience with agile development methods and enjoy working with SCRUM (SCRUM qualifications highly regarded).
  • You have the technical knowledge needed to work effectively with software engineers, platform engineers, and infrastructure engineers.
  • Be able to manage a platform of connected products, understanding and accounting for dependencies and relationships between core and other components.
  • Excel at prioritizing — based on qualitative and quantitative data.
  • Excellent communication skills to engage with both senior business and IT executives as well as designers and software engineers.
  • Be a resourceful self-starter – don't wait for someone to take ownership; ask questions, or approach problems.
  • Be able to structure projects, summarize insights, and kick off new feature development processes.

This is a fully remote, work from home position that can be worked from anywhere across APAC. 

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15d

Director, Solution Marketing AR Automation

BlackLineRemote, United States
Bachelor's degreemarketotableau

BlackLine is hiring a Remote Director, Solution Marketing AR Automation

Description

Job Summary

The Director Solutions Marketing for AR Automation leads the collaboration and execution across GTM teams to ensure BlackLine’s unique value for AR processes drives business success. This is an important global leadership role for BlackLine’s AR Automation business in North America and other primary global markets, an area that is critical to BlackLine’s future growth and market expansion. This person is skilled at building relationships across an entire organization including with sales, marketing, product management, solutions management, implementations, customer success, and BlackLine’s executive management team. From managing influencing product roadmap and driving product launches, to defining differentiated value-based messaging and enabling sales, this is an exciting role for the right person: one who excels at creating strategy and executing on all its details.

Roles and Responsibility (list in order of importance)  

Marketing Leadership & Execution

  • Provide mission-critical positioning, messaging and storytelling information to improve the impact of campaigns – email, PPC, social, PR, etc. – to drive 20%+ growth in the AR business
  • Arm/Equip Marketing programs team with key market, persona and segmentation data so they can deliver highly targeted campaigns that convert, and enabling their optimization of the marketing funnel to provide high quality leads
  • Create content (case studies, brochures, fact sheets, white papers, presentations, website text etc.) to be used for a variety of audiences and target segments highlighting BlackLine strengths, features, and benefits
  • Develop and present AR content at events, tradeshows; and on webinars.
  • Interview customers (and occasionally supply them) for case study development
  • Provide customer-driven feedback on how marketing activity can be improved
  • Lead analyst relations discussions on AR Automation solutions with Analyst Relations teams

 

Strategic Sales Guidance & Support

  • Equip the Sales team with collateral (like battlecards, product sheets and sales scripts) for effective delivery of stronger pitches with shorter sales cycles
  • Collaborate with GTM Readiness & Enablement teams on delivering solutions training – Including the solutions’s specifications, positioning, pricing, benefits, etc.
  • Provide key learnings and feedback to Sales Leadership and Enablement teams to help make all sales reps top performers
  • Help the sales team personalize pitches to various personas, segments and markets, so every sales conversation is relevant
  • Conduct market research and competitive analysis and recommend positioning and programs to reach new customers

 

Core Expertise & Responsibilities

  • Define and master positioning & messaging for BlackLine’s AR Automation solutions including crafting the product’s story
  • Drive collaboration and alignment through cross-functional leadership among product and technology teams, sales, marketing, solutions consultants, customer success, and partners.
  • Author strategic messaging for sales, marketing, strategic alliances, value architecture, and business development.
  • Manage cross-functional product launches driving alignment across the organization for existing and new solutions
  • Serve as lead product evangelist and public speaker and own content for live events globally for both internal and external activities
  • Conduct customer and market research to guide creation and delivery of sales and marketing collateral
  • Analyze and optimize campaigns and products to ensure continued success and growth
  • Lead and create AR Automation content marketing initiatives such as white papers, ebooks, blog posts, landing pages, email copy, etc.
  • Manage the web presence for AR Automation ensuring our message is clear and differentiated, and drives measurable web traffic/activity
  • Influence the future of AR Automation solutions and helping guide product roadmap initiatives

Product/Solution Management Influence & Collaboration

  • Guide the Product team with prospect and customer insights for inclusion into product roadmap and release schedule to drive customer utilization and satisfaction
  • Fuel Product teams with prospect and customer insights so they know what customers do and don’t like, what there’s demand for, how users are using the product, and more
  • Tie releases to organizational goals
  • Refine existing products based on customer feedback to ensure ongoing usage and revenue
  • Help to build out product roadmaps and bringing fresh ideas to the table

 

Customer Success Guidance & Support

  • Provide in-depth data on things like a customer’s goals, pain-points, drivers, traitsetc, so they can provide tailored conversations
  • Equip customer-facing employees with collateral and training to identify and facilitate cross-sell and up-sell opportunities
  • Provide customer-driven feedback on processes improvement

 

Required Qualifications

Years of Experience in Related Field:10+ years in accounts receivable, credit/collections management or a similar role in the F&A team; 2+ years in a product marketing role

Education: Bachelor's degree in Accounting, Business, Marketing or a related field

Technical/Specialized Knowledge, Skills, and Abilities:

  • Knowledge of accounting and finance industry related to
    • Order-to-Cash
    • Accounts Receivable
    • Credit Management
    • Deductions and Disputes
    • Payment Processing
  • Familiarity with robust marketing tech stack including systems such as Wrike, Tableau, Sendoso, Outreach, Gaggle, Marketo, etc
  • Strong systems savvy thinking

Other:

  • Knowledge of marketing programs and product marketing industry best practices
  • Ability to lead cross-functional teams through influence without reporting directly.
  • Ability to communicate effectively at all levels of the organization, tailoring communication to audience, in both written and verbal forms
  • Ability to be adaptable/flexible in a fast-paced, high growth company with shifting and changing priorities
  • Skilled in building effective partnerships and business relationships
  • Effective time management, prioritization, and organization skills
  • Team player who collaborates effectively
  • Self-starter with high initiative
  • Effective problem solving and decision making skills
  • Strong sense of business acumen
  • Proven experience building and documenting product marketing strategy for a product line/business line/service line

 

 

Preferred Qualifications

SaaS industry marketing experience

FinTech marketing experience

Equal Employment Opportunity

BlackLine believes that our diversity is one of our greatest strengths, and we do not tolerate discrimination. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, natural hair, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, including HIV and AIDS, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation.

We’re proud to continue to stand by this policy and will grow our company with attention to this instrumental belief in our hiring and promotion practices.

We encourage applications from all qualified candidates and will reasonably accommodate applicants’ needs in accordance with applicable law throughout all stages of the recruitment and selection process. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]

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16d

Technical Business Analyst

marketofigmawordpresssalesforcedrupalDesignapiUXqacssPHP

829 Studios is hiring a Remote Technical Business Analyst

Company Overview

829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. We’re a certified Great Place to Work® and have been recognized by Outside Magazine as a Best Place to Work.  Our projects and team members have received awards from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards, and other marketing industry publications.  Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations, and more.  We're proud to be working with STANLEY Black & Decker, OARS, Hilton Hotels, Stanford University, and hundreds of other companies that share our passion for performance marketing.

Position Summary

The Technical Business Analyst is a detail-driven contributor on 829’s Website Production Team and reports to the Director of Website Production. This person plays a role in business problem-solving and has the ability to take ambiguous, complex problems and turn them into well-defined, documented requirements  that support the successful creation of a website build. The team is looking for a unique individual with strong business analysis skills to drive technology solutions aligned with 829 Studios’ strategies.

This position serves as a primary facilitator for cross-team communication and collaboration. The Technical Business Analyst must familiarize themself with scope, objectives and architecture of each website build project to gain a cohesive, detailed and accurate understanding of the client’s goal and will help the internal team by providing user interface best practices, specifically documented development guides, and quality analysis. This person owns/organizes all project-related documentation and is responsible for answering project scope and functionality related questions; as well as  providing oversight to the successful completion of the web build project.

Responsibilities and Duties 

  • Documentation
    • Follow a repeatable methodology to successfully develop applications on time and on budget using the latest web technologies and build applications according to best practice standards.
    • Work alongside team leads to develop necessary Technical Architecture and make key technology decisions to make individual projects successful. This includes being  involved in the UX and information architecture process. Technical Business Analysts verify the sitemap structure and URLs prior to client presentations. This person would also review 3rd party integrations and how they may inform IA. 
    • Stay apprised of the latest technologies and innovations in web application technologies.
    • Actively participate in the project planning process and bring that background knowledge back to the development team. This includes crafting a development guide/document. This person needs to actively think about how to approach design from a technical production perspective and will provide insight on how/where improvements can be made. 
    • Enhance development standards and introduce new technologies to maximize efficiency and turnaround within the Production department.
    • Work very closely with team leads to maintain the highest possible level of communication surrounding the project development process.
  • Communication/Collaboration
    • Facilitating cross-department communication is key to this role.
    • The Technical Business Analyst works with members of the Production, Development, Project Management, Account Management, Strategy, and Creative teams. This person will be responsible for capturing & following up on any action/blocking items.
    • The Technical Business Analyst will be the main information resource for project functionality and scope specific questions in addition to the Account Manager and Project Manager assigned to the project.
    • Must be able to effectively communicate and document complex user interaction scenarios.
    • The Technical Business Analyst works internally with other teams  and is a  client-facing role. Frequent communication with the internal team is necessary for gathering requirements and making recommendations. They will also be responsible for explaining gaps and technical concepts for an often nontechnical audience.
    • Ability to attend virtual meetings on camera and speak frequently with teammates throughout the web development process is required.
    • Ability to screen share and white board with clients and teammates is desirable.
  • Production & QA
    • The Technical Business Analyst will help in the handoff from development to production as well as assist with QA during the production process prior to website launch.

Must Haves

  • 3-6 years of equivalent work experience in IT/software industry - Advertising agency experience is ideal
  • Experience with Content Management Systems and integrations is highly desirable - Wordpress and/or Drupal experience
  • Understands Wordpress’ classic editor versus the Gutenberg block editor (understanding of custom block creation and integration preferred)
  • Understands API endpoints and how a custom API integration might interact with a website
  • Basic working knowledge of HTML and CSS is a plus
  • Understands common Wordpress plugins and how they are implemented (e.g. ACF, Gravity Forms, Tablepress, Yoast SEO, CRM add-ons like MailChimp and Salesforce); as well as how they might impact the complexity of development and the performance of a website
  • Understands Wordpress' classic editor versus the Gutenberg block editor (understanding of custom block creation and integration preferred)
  • Ability to use and understand Chrome's Inspect tool for troubleshooting purposes
  • Exceptional organizational and communication skills, with the ability to cultivate relationships with internal team members
  • Excellent attention to detail 
  • Accountable, proactive, and collaborative mindset 
  • Ability to gather, analyze and document technical (website/software) information clearly and efficiently
  • Proactive nature to actively seek gaps, raise potential risks, and make recommendations to functionality
  • Must be an innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company

Nice-to-Haves

  • Experience with BugHerd, Slickplan, Figma, and Google products would be a plus.
  • Experience with Salesforce, HubSpot, and Marketo integrations is a plus.
  • Experience with Wordpress multisite installations.
  • Familiarity with PHP and JavaScript.
  • PMI Professional in Business Analysis (PBA)
  • IIBA certifications

Not Required

  • Writing code
  • Ecommerce experience
  • Squarespace experience

Benefits & Perks

  • Paid Time Off. Receive generous paid vacation benefits that increase as you advance. Summer Fridays Memorial Day through Labor Day.
  • 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment.
  • Life Insurance Benefit. Coverage to ensure peace of mind for your family. 
  • Short Term Disability Benefit. Injured and unable to come to work? We've got you covered!
  • Healthcare. Choose from several competitive healthcare plans for both you and your family.
  • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
  • Continuing Education. Receive a personal budget to attend events and conferences.
  • Hybrid or Remote Workplace. We're able to hire remote employees residing in the following states: AZ, CA, CT, FL, IL, MA, ME, MO, NC, NH, NJ, NY, RI, TN, TX

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17d

Events and Campaigns Executive

QSUnited Kingdom Remote
marketoB2B

QS is hiring a Remote Events and Campaigns Executive

QS is a global leader in higher education services. We are the data analytics, performance insight provider and intelligence partner supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals that are seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions.

We publish highly visible and influential rankings of international universities, including the QS World University Rankings® which reaches a global audience of hundreds of millions of people. QS keeps growing organically, through acquisition and by recruiting top talent across key regions.

The Role

We are seeking to recruit an outstanding Events and Campaign Executive to help deliver on our institutional facing (B2B) marketing strategy and to support the acquisition of leads for our sales teams.

This role will be responsible for the timely and effective execution of our contact management activities in our lead automation platform, as well as coordinating and managing our attendance and success at third-party conferences and events, and pitch opportunities.

The ideal candidate will have knowledge and experience of best practice in a B2B marketing setting and experiencing in building and executing complex campaigns through a marketing automation tool. As a highly organised individual, the ideal candidate will have excellent communications skills and be deadline driven. We’re looking for someone with an exceptionally strong compass for brand to ensure that our marketing and sales opportunities are galvanised at third-party events, presentations, conferences with best-in-class material and coordination.

Key Responsibilities

  • Content management:supporting the business by executing new content and associated campaigns on QS.com (including uploading all new reports, blogs, case studies, webinars)
  • Campaign management:executing lead automation campaigns from TOFU landing pages and data capture through to email nurture and reporting within our marketing automation platform
  • Third-party events:manage QS participation at third-party events (virtual, hybrid, and in-person) where we may be sponsoring, speaking, or exhibiting including negotiating sponsorship contracts, budget management, staff attendance and ROI reporting.
  • Brand impact:ensuring that we put our best foot forward at opportunities to present the QS value proposition including ensuring prepared pitch decks, brand collateral and event space optimisation to maximise the amplification of our brand and thought leadership across all channels.
  • Rankings launch:working collaboratively with the rankings team to support these key launches by executing on multi-channel campaign briefs including webinars and reports, to ensure on-time delivery.
  • Data reporting:providing regular insights, reports and analytics to key internal stakeholders including product owners, product marketers, and the wider institutional marketing team.

Essential Requirements

  • Undergraduate degree or equivalent
  • Experience in B2B marketing in the services sector
  • Strong project management and organisational skills
  • Be a forward thinker - be able to pre-empt challenges and have a problem-solving approach
  • Have excellent peer-to-peer communication skills, doing so with an authenticity that builds trust and confidence
  • Knowledge and/or experience of marketing automation

Desirable Requirements

  • Knowledge and/or experience of the higher education marketing space
  • Deep knowledge and/or experience of Hubspot or Marketo functions, features, and reporting capabilities

A few things that make QS a great place to work include:

  • Competitive package.
  • Flexible working.
  • Vibrant social environment and multicultural, multinational culture, strong team spirit.
  • Focus on welfare – ride to work scheme, global wellness team, Calm app, EAP and health plan, mental health first aiders, diversity and inclusion initiatives.
  • Strong recognition and reward programs – peer recognition platform, quarterly and annual awards, annual bonus scheme.
  • Support for volunteering and study leave.

QS Quacquarelli Symonds is proud to be a fair and equal organization where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

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19d

Marketing Director, Demand Generation

Master’s Degree10 years of experiencemarketoB2B

ReSource Pro is hiring a Remote Marketing Director, Demand Generation

Are you passionate about digital marketing and marketing analytics? Do you have experience developing fresh marketing campaigns to drive demand?

ReSource Pro is looking for a high-energy Demand Generation Director to lead the development of innovative B2B multi-channel Marketing campaigns. This role will oversee our Demand Generation team to drive successful execution of demand generation programs and strategies. Our Demand Generation Director will use their expertise in digital marketing strategy, marketing analytics, marketing automation, and team leadership to grow demand for ReSource Pro’s products and services, which include Business Process Management, Data Analytics, Operations Consulting, and Talent Performance.

This is a remote position that can be based anywhere in the UnitedStates but will work Eastern time zone business hours.

Responsibilities:

  • Define the overall demand generation strategy to align with ReSource Pro’s strategic goals.
  • Leverage various demand strategies to generate and influence leads to become opportunities and convert to revenue.
  • Drive the strategy, execution, and optimization of multi-channel digital marketing programs.
  • Oversee the full lifecycle of marketing activities across the funnel.
  • Oversee and coach a high performing Demand Generation Team through effective team leadership.
  • Foster a collaborative team environment to execute demand generation strategies.
  • Drive pipeline and revenue growth for a variety of market segments and personas.
  • Utilize marketing automation and lead management tools to streamline, automate and measure all marketing activities.
  • Collaborate with our sales team to identify targeted audience and ideal customer profile for different segments, using data-driven insights.
  • Develop the execution of an Account Based Marketing (ABM) program plan to deeper penetrate strategic accounts.

Qualifications:

  • 10-15 years B2B Marketing experience required
  • 7-10 years of experience in demand generation with B2B organizations required
  • 3-5 years team leadership experience required
  • Bachelor’s degree in Marketing or related field required, Master’s degree preferred
  • Experience managing and scaling multi-channel campaigns required
  • Familiarity with popular marketing and sales automation systems (e.g. Marketo, Saleforce.com)
  • Master at developing, executing, and measuring demand programs and campaigns
  • Superb analytical, communication, and project management skills

Benefits & Perks:

  • 100% paid employee health insurance on Day 1
  • Eligible for all medical, dental, and vision benefits on Day 1
  • 401k with employer match, vested on Day 1
  • Generous PTO plan with paid holidays + floating holidays
  • Ability to engage with clients and internal partners to make an impact
  • Opportunity to contribute to the future of a growing, global organization
  • Comprehensive wellness program and prioritization of employee health
  • Friendly and fun work environment that promotes collaboration

About ReSource Pro:

ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations and sales. Over 6,000 ReSource Pro employees provide dedicated support to hundreds of insurance organizations, consistently achieving a 97% client retention rate for over a decade.

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22d

Senior Marketing Specialist

RTS LabsGlen Allen, VA Remote
marketoB2BDesign

RTS Labs is hiring a Remote Senior Marketing Specialist

We’ll cut to the chase - do you have:

  • 5+ years B2B marketing experience, at least 2 years of SaaS experience
  • A strong background in creating compelling marketing campaigns and impactful visual brands
  • Experience developing a marketing strategy and managing content creators (vendors & contractors) to execute against goals
  • Impeccable communication skills (writing, speaking, and presenting) to clients, high level executives, sales reps, and developers
  • Strong collaboration, teamwork, and relationship-building skills across all functions in the organization
  • Advanced competency in researching market trends and consumer behavior
  • The ability to manage multiple projects in a fast-moving, high-growth environment
  • Experience leveraging marketing technologies, social media and content creation platforms such as LinkedIn, Google Ads, Hubspot or Marketo

If this sounds like you, we’d love you to read on…

Here’s What the Responsibilities of the Senior Marketing Specialist Look Like:

  • Lead all elements of the demand generation lifecycle, including planning, segmentation, creative development, media planning, campaign management, budget management, measurement, and optimization
  • Develop, manage, and execute comprehensive go-to-market strategies for new and existing product initiatives including audience definition, communications architecture, and launch strategies
  • Create sales enablement content & programs that deliver effective messaging to prospects and customers throughout the business development process
  • Drive thought leadership strategy and content development (e.g. blogs, white papers, webinars, videos, etc.) to attract and retain senior-level enterprise clients
  • Lead the company’s overall creative vision including design, video, digital, etc.
  • Conduct market and competitor research and analysis to evaluate challenges and opportunities for future growth
  • Build a methodology for testing and experimentation to derive insights and refine methodologies and messaging

Who are We?

RTS’s mission is to leverage our world-class creative and technical talent to develop exceptional software products that delight our customers and help grow their businesses. Known in the marketplace for our integrity and authenticity, we pride ourselves on building trusting relationships with our clients as we partner with them to find solutions to their most pressing technology needs.

RTS strives to be a place exceptionally talented people love to work. We offer a fun, casual workplace with few meetings, no closed doors, and no rigid office hours. Our team offers sincere camaraderie and we leave plenty of room for magic, enthusiasm, and personal growth. Your ideas will be encouraged, you will be surrounded by brilliant people to help stretch your thinking, and you will truly have the power to shape the direction of RTS Labs.

Not only is RTS a great place to work, but we also empower our employees with the resources and support they need to find a long term career fit. Here are some of the benefits that come with joining our team:

  • Competitive salary based on experience
  • Benefits include 401(k) with 4% match, health, vision, life, and short term disability insurance
  • Really love to work on a Mac? Or are you more of a PC kind of person? We let you choose
  • 40 hours a year for professional development
  • Flexible PTO
  • Company values that we actually embody (https://rtslabs.com/culture/)




RTS Labs is committed to providing a safe and inclusive environment for all employees, contractors, vendors, and clients; where all people are honored and respected, and differences are celebrated. Proud to be an Equal Opportunity Employer, RTS Labs does not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, or status as an individual with a disability.

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24d

Mid/Senior Software Engineer (EMEA)

agilemarketowordpressDesignapitypescriptjavascriptbackendfrontendNode.js

Tiny Technologies Inc. is hiring a Remote Mid/Senior Software Engineer (EMEA)

Why Join Tiny

With software used by millions of developers, and thousands of products worldwide, Tiny creates some of the world's most popular open source software. 

Tiny builds the software that helps support some of the world’s most innovative start-ups and established enterprises; we create developer tools for the modern world. Most developers would be familiar with TinyMCE, the flexible open source rich text editor used by companies such as Atlassian, Accelo, Drift and more. 

Scaling up our remote team, Tiny is evolving and growing our team globally as we continue to expand our product offerings, and create even better developer experiences.  

Big problems are solved with Tiny solutions. 

Your New Role

Tiny is seeking a talented JavaScript software engineer to join our team. In this role, you will have the opportunity to influence the way hundreds of millions of people create content on the web. You will be a key member of the team responsible for developing and maintaining our online presence, spanning across websites.

The Mid/Senior Engineer we are looking for will join a team that brings new ideas to the market via our web assets. The role will require flexibility, creativity, and a willingness to experiment and test out ideas. You will work closely with product development, design and marketing, and have a strong focus on creating maintainable and scalable digital properties.

Key Responsibilities

  • Use Typescript and Frameworks (React, Express) to build and maintain new websites and landing pages
  • Create and maintain multiple Rest API services in TypeScript (Node.js) to support our frontend web applications
  • Write high-performance, scalable code and unit tests
  • Collaborate with product, marketing, and support stakeholders to optimise and improve our customer’s digital experience 
  • Work with the wider engineering team to support backend services and APIs (REST API, CMS, Payment Gateways, CRM)
  • Drive team success through contributions to sprint planning, code reviews, project post-mortems and a commitment to continuous learning

Key Skills and Experience

  • A degree in Engineering, Computer Science or a related field or equivalent experience
  • Significant experience in modern web technologies, including Typescript, Node.js, Express, and React
  • Solid HTML/CSS development experience
  • Familiarity with UX/UI concepts and a passion for good user experience
  • Solid understanding of how web applications work including security, session management, and best development practices
  • Experience working in a fast-paced agile environment. Prior exposure to working in a remote, global team is highly regarded.

What you can expect from this role

We move fast and are always cooking up new things, so no two days are alike, however, you can generally expect to:

  • Work with people who are committed to helping you develop skills as a programmer
  • Work with senior management who will help you to develop your presentation, communication, teamwork and collaboration skills
  • Work with fun, hard-working and competent people who value ideas and creativity
  • Create wireframes, and develop these into fully deployed web assets
  • Write code to keep our 300,000 monthly web visitors happy, and coming back for more

This is a fully remote role and can be worked from anywhere in EMEA. 

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30d

Solution Architect - Enterprise (Dallas/Ft Worth)

FivetranRemote, Any, United States, AMER
marketosqlB2BsalesforceDesignazureapijavapostgresqlpythonAWSbackend

Fivetran is hiring a Remote Solution Architect - Enterprise (Dallas/Ft Worth)

Solution Architect - Enterprise (Dallas/Ft Worth) at Fivetran (W13)
The global leader in modern data integration
Remote, Any, United States, AMER
Full-time
About Fivetran

Our mission is to save engineers from building in-house data pipelines, by building one automated data pipeline that everyone can use. Every single company that uses SaaS tools to run their business will eventually need to analyze the data that sits in those tools. Fivetran unlocks this data with automated connectors that converts messy, chaotic APIs into normalized, standard schemas.

About the role

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

The Solution Architect Team at Fivetran

It’s an exciting time here at Fivetran.  We have grown our revenue, customer base and team very substantially over the past several years. We continue to grow fast and are rapidly growing our Customer Success teams; Customer Support, Account Management, Sales Engineering and starting up a brand new department - Solution Architect Team

At Fivetran, we want to enable our customers to make data backed decisions company wide by delivering ready to query data quickly and reliably into their cloud data warehouses. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture.

To support our growth, we’re in the process of building out our Customer Success function with a mission to retain, activate, upsell and delight our customers. This is one of the most exciting, strategic and quickly evolving teams at Fivetran.

We’re looking for a Senior Solution Architect recruit to join our Customer Success team and own a portfolio of high-profile customer relationships from day one. This role could be a great fit if you have experience in Technical Account Management, Solutions Engineering or Technical Customer Success for a software product and experience in the modern data stack. We are still interested to hear from you if you have a different background that you think would make you a great fit.

The ideal candidate lives in the Pacific or Mountain time zone.

The Opportunity

At Fivetran we see Customer Success as a key growth function of the business, with Solution Architects helping drive a technical perspective helping us be more holistic with our customers. We don’t see Customer Success merely as a retention function but as a key to exceeding our ambitious Net Revenue Retention targets, driving adoption across our customers’ organizations.

On a day to day basis, you will completely own a portfolio of strategic accounts and provide ad hoc assistance to smaller accounts.  These accounts will be across multiple verticals and located across North, Central and South America. You will own the customer relationship from a technical perspective, from onboarding through to continued adoption and usage. From initial activation, you will help our customers translate complex business needs into data driven solution designs on top of, working alongside our Sales Engineers and Account Managers as new opportunities arise.. You will work collaboratively with stakeholders at your accounts to map and realize the value they want to derive from our platform, driving wider institutional adoption of Fivetran as you go. You will serve as the internal voice of your customers and become a go to technical resource internally and externally.

In addition to working directly with and on behalf of customers, Senior Solution Architects will be looked to for raising the technical knowledge level of many different internal roles.  As a highly proficient practitioner in the data engineering and analysis domain, Senior Solution Architect’s become the top practitioners and authority on use of Fivetran within a complex modern data stack and be a voice of the customer cross departmentally to our product and marketing teams.

As a Lead Solution Architectat Fivetran, you will:

  • Actively serving as a technical advisor to a portfolio of assigned accounts including major consumer, prosumer and B2B brands.
  • Working on new customer onboarding to map their business needs and design solutions tailored to their use cases and needs.
  • Collaborate with customers in a highly strategic manner to develop their success roadmap for the first 12 months of Fivetran adoption and beyond.
  • Develop collaboratively with our Sales Engineers, Support Engineers and Account Managers the technical artifacts that support organisational success of usage of Fivetran
  • Proactively identifying opportunities for upsell and account expansion and ensuring where this requires wider implementation of our product that this is technically and commercially sound.
  • Share your domain experience and create playbooks, knowledge assets and semi-formal training for various internal technical roles.
  • Identify product feedback from customers, spotting trends and surfacing to help shape product roadmap
  • Act as a coach and mentor to junior team members

What you'll bring to the table: 

  • Experience helping grow a team of technologists, including coaching and mentoring junior team members, creating thought leading content, and collaborating to drive toward goals you help define.
  • You are a highly experienced technologist with unique views and perspectives on the value of technology in general and data more specifically, you educate those around you
  • You work well with other organizations within your company, driving successful delivery of cross-departmental initiatives
  • Data is your thing. A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies
  • You understand people. Deeply emotionally intelligent, you can quickly read a room of stakeholders and adopt your delivery style and content quickly
  • Confidence is key. Previous experience with a complex software product, ideally designing solutions and gathering requirements, you are comfortable communicating with technical and business subject matter experts
  • Business challenge? Let me help. A passion for working at the intersection of technology and business problems - this role is always about delivering business impact for our customers through data
  • You CAN see the needle in the haystack. As a trusted advisor to our clients you will be pivotal in spotting new opportunities where Fivetran could add even more value to our customers.
  • Experience and acumen in multiple areas of modern technology and the modern data stack.  This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc…).

Perks and Benefits:

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team building activities
  • Commuter benefits to help with transit and parking costs
  • Employee Assistance Program (EAP)
  • Referral Bonuses
  • Stock equity -- every employee is granted stock options when they walk in the door   
  • Annual Camp Fivetran trip that brings together every employee from around the world

 

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

Technology

We've built a huge product with a small team by dividing our platform into simple, independent pieces and building our software in a disciplined, pragmatic way. We use Java, Google Cloud Platform, PostgreSQL, and React.

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30d

Solution Architect - Enterprise (Baltimore)

FivetranRemote, Any, United States, AMER
marketosqlB2BsalesforceDesignazureapijavapostgresqlpythonAWSbackend

Fivetran is hiring a Remote Solution Architect - Enterprise (Baltimore)

Solution Architect - Enterprise (Baltimore) at Fivetran (W13)
The global leader in modern data integration
Remote, Any, United States, AMER
Full-time
About Fivetran

Our mission is to save engineers from building in-house data pipelines, by building one automated data pipeline that everyone can use. Every single company that uses SaaS tools to run their business will eventually need to analyze the data that sits in those tools. Fivetran unlocks this data with automated connectors that converts messy, chaotic APIs into normalized, standard schemas.

About the role

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

The Solution Architect Team at Fivetran

It’s an exciting time here at Fivetran.  We have grown our revenue, customer base and team very substantially over the past several years. We continue to grow fast and are rapidly growing our Customer Success teams; Customer Support, Account Management, Sales Engineering and starting up a brand new department - Solution Architect Team

At Fivetran, we want to enable our customers to make data backed decisions company wide by delivering ready to query data quickly and reliably into their cloud data warehouses. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture.

To support our growth, we’re in the process of building out our Customer Success function with a mission to retain, activate, upsell and delight our customers. This is one of the most exciting, strategic and quickly evolving teams at Fivetran.

We’re looking for a Senior Solution Architect recruit to join our Customer Success team and own a portfolio of high-profile customer relationships from day one. This role could be a great fit if you have experience in Technical Account Management, Solutions Engineering or Technical Customer Success for a software product and experience in the modern data stack. We are still interested to hear from you if you have a different background that you think would make you a great fit.

The ideal candidate lives in the Pacific or Mountain time zone.

The Opportunity

At Fivetran we see Customer Success as a key growth function of the business, with Solution Architects helping drive a technical perspective helping us be more holistic with our customers. We don’t see Customer Success merely as a retention function but as a key to exceeding our ambitious Net Revenue Retention targets, driving adoption across our customers’ organizations.

On a day to day basis, you will completely own a portfolio of strategic accounts and provide ad hoc assistance to smaller accounts.  These accounts will be across multiple verticals and located across North, Central and South America. You will own the customer relationship from a technical perspective, from onboarding through to continued adoption and usage. From initial activation, you will help our customers translate complex business needs into data driven solution designs on top of, working alongside our Sales Engineers and Account Managers as new opportunities arise.. You will work collaboratively with stakeholders at your accounts to map and realize the value they want to derive from our platform, driving wider institutional adoption of Fivetran as you go. You will serve as the internal voice of your customers and become a go to technical resource internally and externally.

In addition to working directly with and on behalf of customers, Senior Solution Architects will be looked to for raising the technical knowledge level of many different internal roles.  As a highly proficient practitioner in the data engineering and analysis domain, Senior Solution Architect’s become the top practitioners and authority on use of Fivetran within a complex modern data stack and be a voice of the customer cross departmentally to our product and marketing teams.

As a Lead Solution Architectat Fivetran, you will:

  • Actively serving as a technical advisor to a portfolio of assigned accounts including major consumer, prosumer and B2B brands.
  • Working on new customer onboarding to map their business needs and design solutions tailored to their use cases and needs.
  • Collaborate with customers in a highly strategic manner to develop their success roadmap for the first 12 months of Fivetran adoption and beyond.
  • Develop collaboratively with our Sales Engineers, Support Engineers and Account Managers the technical artifacts that support organisational success of usage of Fivetran
  • Proactively identifying opportunities for upsell and account expansion and ensuring where this requires wider implementation of our product that this is technically and commercially sound.
  • Share your domain experience and create playbooks, knowledge assets and semi-formal training for various internal technical roles.
  • Identify product feedback from customers, spotting trends and surfacing to help shape product roadmap
  • Act as a coach and mentor to junior team members

What you'll bring to the table: 

  • Experience helping grow a team of technologists, including coaching and mentoring junior team members, creating thought leading content, and collaborating to drive toward goals you help define.
  • You are a highly experienced technologist with unique views and perspectives on the value of technology in general and data more specifically, you educate those around you
  • You work well with other organizations within your company, driving successful delivery of cross-departmental initiatives
  • Data is your thing. A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies
  • You understand people. Deeply emotionally intelligent, you can quickly read a room of stakeholders and adopt your delivery style and content quickly
  • Confidence is key. Previous experience with a complex software product, ideally designing solutions and gathering requirements, you are comfortable communicating with technical and business subject matter experts
  • Business challenge? Let me help. A passion for working at the intersection of technology and business problems - this role is always about delivering business impact for our customers through data
  • You CAN see the needle in the haystack. As a trusted advisor to our clients you will be pivotal in spotting new opportunities where Fivetran could add even more value to our customers.
  • Experience and acumen in multiple areas of modern technology and the modern data stack.  This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc…).

Perks and Benefits:

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team building activities
  • Commuter benefits to help with transit and parking costs
  • Employee Assistance Program (EAP)
  • Referral Bonuses
  • Stock equity -- every employee is granted stock options when they walk in the door   
  • Annual Camp Fivetran trip that brings together every employee from around the world

 

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

Technology

We've built a huge product with a small team by dividing our platform into simple, independent pieces and building our software in a disciplined, pragmatic way. We use Java, Google Cloud Platform, PostgreSQL, and React.

See more jobs at Fivetran

Apply for this job

30d

Solution Architect - Enterprise (Boston)

FivetranRemote, Any, United States, AMER
marketosqlB2BsalesforceDesignazureapijavapostgresqlpythonAWSbackend

Fivetran is hiring a Remote Solution Architect - Enterprise (Boston)

Solution Architect - Enterprise (Boston) at Fivetran (W13)
The global leader in modern data integration
Remote, Any, United States, AMER
Full-time
About Fivetran

Our mission is to save engineers from building in-house data pipelines, by building one automated data pipeline that everyone can use. Every single company that uses SaaS tools to run their business will eventually need to analyze the data that sits in those tools. Fivetran unlocks this data with automated connectors that converts messy, chaotic APIs into normalized, standard schemas.

About the role

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

The Solution Architect Team at Fivetran

It’s an exciting time here at Fivetran.  We have grown our revenue, customer base and team very substantially over the past several years. We continue to grow fast and are rapidly growing our Customer Success teams; Customer Support, Account Management, Sales Engineering and starting up a brand new department - Solution Architect Team

At Fivetran, we want to enable our customers to make data backed decisions company wide by delivering ready to query data quickly and reliably into their cloud data warehouses. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture.

To support our growth, we’re in the process of building out our Customer Success function with a mission to retain, activate, upsell and delight our customers. This is one of the most exciting, strategic and quickly evolving teams at Fivetran.

We’re looking for a Senior Solution Architect recruit to join our Customer Success team and own a portfolio of high-profile customer relationships from day one. This role could be a great fit if you have experience in Technical Account Management, Solutions Engineering or Technical Customer Success for a software product and experience in the modern data stack. We are still interested to hear from you if you have a different background that you think would make you a great fit.

The ideal candidate lives in the Pacific or Mountain time zone.

The Opportunity

At Fivetran we see Customer Success as a key growth function of the business, with Solution Architects helping drive a technical perspective helping us be more holistic with our customers. We don’t see Customer Success merely as a retention function but as a key to exceeding our ambitious Net Revenue Retention targets, driving adoption across our customers’ organizations.

On a day to day basis, you will completely own a portfolio of strategic accounts and provide ad hoc assistance to smaller accounts.  These accounts will be across multiple verticals and located across North, Central and South America. You will own the customer relationship from a technical perspective, from onboarding through to continued adoption and usage. From initial activation, you will help our customers translate complex business needs into data driven solution designs on top of, working alongside our Sales Engineers and Account Managers as new opportunities arise.. You will work collaboratively with stakeholders at your accounts to map and realize the value they want to derive from our platform, driving wider institutional adoption of Fivetran as you go. You will serve as the internal voice of your customers and become a go to technical resource internally and externally.

In addition to working directly with and on behalf of customers, Senior Solution Architects will be looked to for raising the technical knowledge level of many different internal roles.  As a highly proficient practitioner in the data engineering and analysis domain, Senior Solution Architect’s become the top practitioners and authority on use of Fivetran within a complex modern data stack and be a voice of the customer cross departmentally to our product and marketing teams.

As a Lead Solution Architectat Fivetran, you will:

  • Actively serving as a technical advisor to a portfolio of assigned accounts including major consumer, prosumer and B2B brands.
  • Working on new customer onboarding to map their business needs and design solutions tailored to their use cases and needs.
  • Collaborate with customers in a highly strategic manner to develop their success roadmap for the first 12 months of Fivetran adoption and beyond.
  • Develop collaboratively with our Sales Engineers, Support Engineers and Account Managers the technical artifacts that support organisational success of usage of Fivetran
  • Proactively identifying opportunities for upsell and account expansion and ensuring where this requires wider implementation of our product that this is technically and commercially sound.
  • Share your domain experience and create playbooks, knowledge assets and semi-formal training for various internal technical roles.
  • Identify product feedback from customers, spotting trends and surfacing to help shape product roadmap
  • Act as a coach and mentor to junior team members

What you'll bring to the table: 

  • Experience helping grow a team of technologists, including coaching and mentoring junior team members, creating thought leading content, and collaborating to drive toward goals you help define.
  • You are a highly experienced technologist with unique views and perspectives on the value of technology in general and data more specifically, you educate those around you
  • You work well with other organizations within your company, driving successful delivery of cross-departmental initiatives
  • Data is your thing. A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies
  • You understand people. Deeply emotionally intelligent, you can quickly read a room of stakeholders and adopt your delivery style and content quickly
  • Confidence is key. Previous experience with a complex software product, ideally designing solutions and gathering requirements, you are comfortable communicating with technical and business subject matter experts
  • Business challenge? Let me help. A passion for working at the intersection of technology and business problems - this role is always about delivering business impact for our customers through data
  • You CAN see the needle in the haystack. As a trusted advisor to our clients you will be pivotal in spotting new opportunities where Fivetran could add even more value to our customers.
  • Experience and acumen in multiple areas of modern technology and the modern data stack.  This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc…).

Perks and Benefits:

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team building activities
  • Commuter benefits to help with transit and parking costs
  • Employee Assistance Program (EAP)
  • Referral Bonuses
  • Stock equity -- every employee is granted stock options when they walk in the door   
  • Annual Camp Fivetran trip that brings together every employee from around the world

 

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

Technology

We've built a huge product with a small team by dividing our platform into simple, independent pieces and building our software in a disciplined, pragmatic way. We use Java, Google Cloud Platform, PostgreSQL, and React.

See more jobs at Fivetran

Apply for this job

30d

Solution Architect - Enterprise (Chicago)

FivetranRemote, Any, United States, AMER
marketosqlB2BsalesforceDesignazureapijavapostgresqlpythonAWSbackend

Fivetran is hiring a Remote Solution Architect - Enterprise (Chicago)

Solution Architect - Enterprise (Chicago) at Fivetran (W13)
The global leader in modern data integration
Remote, Any, United States, AMER
Full-time
About Fivetran

Our mission is to save engineers from building in-house data pipelines, by building one automated data pipeline that everyone can use. Every single company that uses SaaS tools to run their business will eventually need to analyze the data that sits in those tools. Fivetran unlocks this data with automated connectors that converts messy, chaotic APIs into normalized, standard schemas.

About the role

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

The Solution Architect Team at Fivetran

It’s an exciting time here at Fivetran.  We have grown our revenue, customer base and team very substantially over the past several years. We continue to grow fast and are rapidly growing our Customer Success teams; Customer Support, Account Management, Sales Engineering and starting up a brand new department - Solution Architect Team

At Fivetran, we want to enable our customers to make data backed decisions company wide by delivering ready to query data quickly and reliably into their cloud data warehouses. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture.

To support our growth, we’re in the process of building out our Customer Success function with a mission to retain, activate, upsell and delight our customers. This is one of the most exciting, strategic and quickly evolving teams at Fivetran.

We’re looking for a Senior Solution Architect recruit to join our Customer Success team and own a portfolio of high-profile customer relationships from day one. This role could be a great fit if you have experience in Technical Account Management, Solutions Engineering or Technical Customer Success for a software product and experience in the modern data stack. We are still interested to hear from you if you have a different background that you think would make you a great fit.

The ideal candidate lives in the Pacific or Mountain time zone.

The Opportunity

At Fivetran we see Customer Success as a key growth function of the business, with Solution Architects helping drive a technical perspective helping us be more holistic with our customers. We don’t see Customer Success merely as a retention function but as a key to exceeding our ambitious Net Revenue Retention targets, driving adoption across our customers’ organizations.

On a day to day basis, you will completely own a portfolio of strategic accounts and provide ad hoc assistance to smaller accounts.  These accounts will be across multiple verticals and located across North, Central and South America. You will own the customer relationship from a technical perspective, from onboarding through to continued adoption and usage. From initial activation, you will help our customers translate complex business needs into data driven solution designs on top of, working alongside our Sales Engineers and Account Managers as new opportunities arise.. You will work collaboratively with stakeholders at your accounts to map and realize the value they want to derive from our platform, driving wider institutional adoption of Fivetran as you go. You will serve as the internal voice of your customers and become a go to technical resource internally and externally.

In addition to working directly with and on behalf of customers, Senior Solution Architects will be looked to for raising the technical knowledge level of many different internal roles.  As a highly proficient practitioner in the data engineering and analysis domain, Senior Solution Architect’s become the top practitioners and authority on use of Fivetran within a complex modern data stack and be a voice of the customer cross departmentally to our product and marketing teams.

As a Lead Solution Architectat Fivetran, you will:

  • Actively serving as a technical advisor to a portfolio of assigned accounts including major consumer, prosumer and B2B brands.
  • Working on new customer onboarding to map their business needs and design solutions tailored to their use cases and needs.
  • Collaborate with customers in a highly strategic manner to develop their success roadmap for the first 12 months of Fivetran adoption and beyond.
  • Develop collaboratively with our Sales Engineers, Support Engineers and Account Managers the technical artifacts that support organisational success of usage of Fivetran
  • Proactively identifying opportunities for upsell and account expansion and ensuring where this requires wider implementation of our product that this is technically and commercially sound.
  • Share your domain experience and create playbooks, knowledge assets and semi-formal training for various internal technical roles.
  • Identify product feedback from customers, spotting trends and surfacing to help shape product roadmap
  • Act as a coach and mentor to junior team members

What you'll bring to the table: 

  • Experience helping grow a team of technologists, including coaching and mentoring junior team members, creating thought leading content, and collaborating to drive toward goals you help define.
  • You are a highly experienced technologist with unique views and perspectives on the value of technology in general and data more specifically, you educate those around you
  • You work well with other organizations within your company, driving successful delivery of cross-departmental initiatives
  • Data is your thing. A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies
  • You understand people. Deeply emotionally intelligent, you can quickly read a room of stakeholders and adopt your delivery style and content quickly
  • Confidence is key. Previous experience with a complex software product, ideally designing solutions and gathering requirements, you are comfortable communicating with technical and business subject matter experts
  • Business challenge? Let me help. A passion for working at the intersection of technology and business problems - this role is always about delivering business impact for our customers through data
  • You CAN see the needle in the haystack. As a trusted advisor to our clients you will be pivotal in spotting new opportunities where Fivetran could add even more value to our customers.
  • Experience and acumen in multiple areas of modern technology and the modern data stack.  This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc…).

Perks and Benefits:

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team building activities
  • Commuter benefits to help with transit and parking costs
  • Employee Assistance Program (EAP)
  • Referral Bonuses
  • Stock equity -- every employee is granted stock options when they walk in the door   
  • Annual Camp Fivetran trip that brings together every employee from around the world

 

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

Technology

We've built a huge product with a small team by dividing our platform into simple, independent pieces and building our software in a disciplined, pragmatic way. We use Java, Google Cloud Platform, PostgreSQL, and React.

See more jobs at Fivetran

Apply for this job

30d

Solution Architect - Enterprise (Atlanta)

FivetranRemote, Any, United States, AMER
marketosqlB2BsalesforceDesignazureapijavapostgresqlpythonAWSbackend

Fivetran is hiring a Remote Solution Architect - Enterprise (Atlanta)

Solution Architect - Enterprise (Atlanta) at Fivetran (W13)
The global leader in modern data integration
Remote, Any, United States, AMER
Full-time
About Fivetran

Our mission is to save engineers from building in-house data pipelines, by building one automated data pipeline that everyone can use. Every single company that uses SaaS tools to run their business will eventually need to analyze the data that sits in those tools. Fivetran unlocks this data with automated connectors that converts messy, chaotic APIs into normalized, standard schemas.

About the role

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

The Solution Architect Team at Fivetran

It’s an exciting time here at Fivetran.  We have grown our revenue, customer base and team very substantially over the past several years. We continue to grow fast and are rapidly growing our Customer Success teams; Customer Support, Account Management, Sales Engineering and starting up a brand new department - Solution Architect Team

At Fivetran, we want to enable our customers to make data backed decisions company wide by delivering ready to query data quickly and reliably into their cloud data warehouses. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture.

To support our growth, we’re in the process of building out our Customer Success function with a mission to retain, activate, upsell and delight our customers. This is one of the most exciting, strategic and quickly evolving teams at Fivetran.

We’re looking for a Senior Solution Architect recruit to join our Customer Success team and own a portfolio of high-profile customer relationships from day one. This role could be a great fit if you have experience in Technical Account Management, Solutions Engineering or Technical Customer Success for a software product and experience in the modern data stack. We are still interested to hear from you if you have a different background that you think would make you a great fit.

The ideal candidate lives in the Pacific or Mountain time zone.

The Opportunity

At Fivetran we see Customer Success as a key growth function of the business, with Solution Architects helping drive a technical perspective helping us be more holistic with our customers. We don’t see Customer Success merely as a retention function but as a key to exceeding our ambitious Net Revenue Retention targets, driving adoption across our customers’ organizations.

On a day to day basis, you will completely own a portfolio of strategic accounts and provide ad hoc assistance to smaller accounts.  These accounts will be across multiple verticals and located across North, Central and South America. You will own the customer relationship from a technical perspective, from onboarding through to continued adoption and usage. From initial activation, you will help our customers translate complex business needs into data driven solution designs on top of, working alongside our Sales Engineers and Account Managers as new opportunities arise.. You will work collaboratively with stakeholders at your accounts to map and realize the value they want to derive from our platform, driving wider institutional adoption of Fivetran as you go. You will serve as the internal voice of your customers and become a go to technical resource internally and externally.

In addition to working directly with and on behalf of customers, Senior Solution Architects will be looked to for raising the technical knowledge level of many different internal roles.  As a highly proficient practitioner in the data engineering and analysis domain, Senior Solution Architect’s become the top practitioners and authority on use of Fivetran within a complex modern data stack and be a voice of the customer cross departmentally to our product and marketing teams.

As a Lead Solution Architectat Fivetran, you will:

  • Actively serving as a technical advisor to a portfolio of assigned accounts including major consumer, prosumer and B2B brands.
  • Working on new customer onboarding to map their business needs and design solutions tailored to their use cases and needs.
  • Collaborate with customers in a highly strategic manner to develop their success roadmap for the first 12 months of Fivetran adoption and beyond.
  • Develop collaboratively with our Sales Engineers, Support Engineers and Account Managers the technical artifacts that support organisational success of usage of Fivetran
  • Proactively identifying opportunities for upsell and account expansion and ensuring where this requires wider implementation of our product that this is technically and commercially sound.
  • Share your domain experience and create playbooks, knowledge assets and semi-formal training for various internal technical roles.
  • Identify product feedback from customers, spotting trends and surfacing to help shape product roadmap
  • Act as a coach and mentor to junior team members

What you'll bring to the table: 

  • Experience helping grow a team of technologists, including coaching and mentoring junior team members, creating thought leading content, and collaborating to drive toward goals you help define.
  • You are a highly experienced technologist with unique views and perspectives on the value of technology in general and data more specifically, you educate those around you
  • You work well with other organizations within your company, driving successful delivery of cross-departmental initiatives
  • Data is your thing. A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies
  • You understand people. Deeply emotionally intelligent, you can quickly read a room of stakeholders and adopt your delivery style and content quickly
  • Confidence is key. Previous experience with a complex software product, ideally designing solutions and gathering requirements, you are comfortable communicating with technical and business subject matter experts
  • Business challenge? Let me help. A passion for working at the intersection of technology and business problems - this role is always about delivering business impact for our customers through data
  • You CAN see the needle in the haystack. As a trusted advisor to our clients you will be pivotal in spotting new opportunities where Fivetran could add even more value to our customers.
  • Experience and acumen in multiple areas of modern technology and the modern data stack.  This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc…).

Perks and Benefits:

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team building activities
  • Commuter benefits to help with transit and parking costs
  • Employee Assistance Program (EAP)
  • Referral Bonuses
  • Stock equity -- every employee is granted stock options when they walk in the door   
  • Annual Camp Fivetran trip that brings together every employee from around the world

 

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

Technology

We've built a huge product with a small team by dividing our platform into simple, independent pieces and building our software in a disciplined, pragmatic way. We use Java, Google Cloud Platform, PostgreSQL, and React.

See more jobs at Fivetran

Apply for this job