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217 Results

DaySmart Software, LLC is hiring a Remote Sr. Customer Support Specialist

Sr. Customer Support Specialist - DaySmart Software, LLC - Career Page<

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DaySmart Software, LLC is hiring a Remote Customer Support Specialist

Customer Support Specialist - DaySmart Software, LLC - Career PageSee more jobs at DaySmart Software, LLC

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3d

Senior Developer Advocate

SuperconductiveRemote job, Remote
sqlDesignslackpython

Superconductive is hiring a Remote Senior Developer Advocate


Great Expectations’ mission is to revolutionize the speed and integrity of data collaboration. Our software platform, Great Expectations is the leading open source tool for data testing, documentation, and profiling. Data teams all over the world use Great Expectations to instrument and understand their data and machine learning pipelines.


This is an exciting time at Great Expectations. Our open source community continues to grow rapidly while we’ll soon launch our first cloud offering. As a member of the Developer Relations team, you will have the opportunity to shape the developer experience and build a community for data practitioners from around the world that include startups, leaders in tech, and fortune 500 companies.


Please note: GX Labs is also known as Superconductive, and you may see references to the Superconductive name during the application process and on our website.


Your primary responsibilities include:

  • Create and uphold a high standard of developer experience for our products

  • Represent us in the community and help strengthen a welcoming, inclusive, and supportive environment

  • Be the internal champion for the interest of our developers and open source contributors


Specifically, you will:

  • Create documentation, code samples, and tutorials to help our users understand and use our products

  • Build meaningful relationships with our users through regular check-ins, community events, and answering questions across Slack, Github, and social media

  • Write blog posts, create videos, and anything else you believe might be helpful in fostering and growing our community

  • Improve the developer experience by providing user feedback to Engineering and influence product decisions

  • Collaborate with engineering to structure roadmap and support community contributions

  • Work with ecosystem partners to design and launch integrations

  • Work with the community and marketing to produce community-driven content


Why join Great Expectations?


Glad you asked! We offer…


  • A world class team, with deep roots in open source, cutting-edge software and data development backed by some of the best open source and data infrastructure investors in the industry: Index, CRV, and Root Ventures. We are actively cultivating a new cultural blend of excellent data engineering and AI-enabled technical workflows.

  • A fast-growing company with lots of opportunity for learning and personal growth.

  • A front-row seat to the rapid evolution of data science and engineering. Data work is going through a renaissance, and—as the leading provider of a key piece in the new technology ecosystem—Great Expectations is right in the middle of it.

  • A kind, curious, and open-minded company culture. We are always seeking ways to improve ourselves and our processes; we keep these conversations open to the whole team. We prioritize empowering our team members rather than a command and control hierarchy.

  • A distributed team with lots of flexibility around timing and individual work preferences. We currently have teammates in California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Texas, Utah, Vermont, Virginia, Wisconsin, and Washington. We’d love to add your state.

  • And of course, competitive compensation (base salary + equity package) with available Medical, Dental, Vision & 401K with 5% employer match.

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4d

Senior Project Manager

rtCampRemote job, Remote
agilejirawordpressDesignslackscrum

rtCamp is hiring a Remote Senior Project Manager

As a Technical Project Manager, you will be responsible to deliver client projects with satisfactory results keeping internal and external Key Performance Indicators (KPIs) and stakeholder's interest in mind.

Please be aware, we work with some of the largest multinational corporations, government agencies, and public listed companies. So to avoid a lot of back and forth, it's critical for our project managers to have some technical understanding of WordPress.

Responsibilities

  1. Project initiation: Run information through a checklist to flag anything missing early on, conduct project initiation meetings, design work breakdown, timelines, demo schedules, meeting frequency, and most important KPIs.
  2. Project Execution: There are many processes common across all our projects but some are set by the client. You need to ensure that project execution remains smooth, accounting for differences, without compromising on KPIs.
  3. Proactively communicate with the client, their other vendors, and our internal team to resolve any blockers for the project. Help the team to get the required resources.

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5d

Internship - Finance (Dutch speaker)

ZivverAmsterdam, Netherlands, Remote
Bachelor's degreesalesforceslack

Zivver is hiring a Remote Internship - Finance (Dutch speaker)

Please note, we are not at liberty to relocate for this position. We cannot process your application if you are not Dutch-speaking and NL based.


While you’re snoozing under your sheets, are you dreaming about spreadsheets? Is gaining hands-on experience with a scale-up in the red-hot cybersecurity space a dream for you? Yes? Then this could be a match made in heaven. We’re looking for an intern to join our finance department. Read on to find out more.


Our new eager intern will support us on our Accounts Payable & Receivable. For this, you’ll need to have a sharp eye, a structured mindset, and a desire to get down to the nitty-gritty. You take care of the input of all our financial systems and monitor the follow-up. Big responsibility? Absolutely. But if you like numbers and spreadsheets as much as our finance and business controllers, Teije and Hugo, then this could be an awesome career move.


We’ll help you to get quickly up to speed with your day-to-day tasks from accounts receivable and accounts payable to managing customer requests, creating new subscriptions in our systems, and, basically, everything that comes with it!


Our company grows fast, and alongside your day-to-day tasks, you’ll have the opportunity to work on projects to expand your skill set and gain experience with our financial systems and processes. Just like our company, we want you to grow as well: our ambition is that you develop into a full-fledged finance professional with increasing responsibility over the record-to-report chain.


Your future colleague, Teije, has been through this same accelerated career path at Zivver and knows what to expect from our finance internship: “Working at Zivver, you have good support from your colleagues and the freedom to voice ideas for improvements. The nature of a scale-up means you’ll have many opportunities to improve workflows and pick up more responsibilities. I have now grown in a role where I was able to pick up much of the L2C process, revenue recognition, and ownership of multiple (new) finance management systems.”



Hot takes

  • You can start your day an hour later because you’re so accurate that you don’t have to correct your mistakes

  • This is a challenging role - but an exciting one, in which your brain is both a calculator and a sponge ready to pick up and run with our finance solutions and processes

  • Benefit from the opportunity to learn from and work closely with some of the brightest minds in finance

  • Learn how to communicate with clients, both internal and external



What makes you suitable for this role?

  • You’re currently doing or just finished your bachelor's degree in business administration, business economics, or finance and control in The Netherlands

  • You have an interest in technology and want to experience what working at a fast-growing company (scale-up) is like

  • You’re straightforward, direct, and respectful with a can-do attitude

  • You’re proficient in Dutch and English (both spoken and written)

  • You are eager to learn, open-minded, and not afraid to ask questions to colleagues or clients you enjoy achieving perfection with numbers

  • When things get tough, you don’t panic - you take a moment, breathe, and act.


Responsibilities

  • Accounts Payable: route invoices through the approval system and ensure payment - leave no supplier behind

  • Accounts Receivable: bill customers if not done automatically and check if clients have questions - leave no cash behind

  • Internal expenses: ensure reimbursements are paid timely - leave no colleague behind

  • Bankbook: leave no booking behind

  • Employee questions: follow up on questions and updates - leave no update behind

  • Projects: work on Finance-related projects - leave no opportunity behind

  • Assist with the financial reporting: leave no CFO behind!

  • Depending on your school assignment we will look at different projects to participate in.


Benefits

  • Working in an exciting, fast-growing, energetic environment

  • International diverse team with over 27 nationalities (and yes! we offer awesome Dutch classes too)

  • HQ in Amsterdam where you’re able to work a few days a week & full home office support to make sure you’re all set

  • We offer an internship allowance

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6d

Job Advisor

DesignslackUXc++

Laboratoria is hiring a Remote Job Advisor

Job Advisor - Laboratoria - Career PageNuestro objetivo es asegurarnos que Laboratoria sea un ambiente laboral diverso e inclusivo, donde todas las personas se sientan igualmente respetadas y valoradas, ya sea que aplican a una nueva posición o ya sean Laboratorians. Recibimo

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6d

Technical Support Specialist

HostawayRemote job, Remote
jiraslack

Hostaway is hiring a Remote Technical Support Specialist

Hostaway is the fastest-growing global SaaS start-up in the vacation rental industry. Our products provide the best and most cost-effective solutions for property managers and vacation rental owners. Our major partners include Airbnb, Booking.com, Expedia, and several other leaders in the industry.


Since launching in 2015, Hostaway has been rapidly expanding our teams in Toronto, Barcelona and many other remote locations.

Work with us. Grow with us. Win with us.


Our Customer Support Team is looking for a Customer SaaS Support. You will be responsible to educate and assist our customers. We are looking for a new team member that is comfortable with tech, is an excellent written and verbal communicator and is customer-focused.

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6d

Product Operations Manager

Lighthouse LabsRemote, Ontario, Canada
slack

Lighthouse Labs is hiring a Remote Product Operations Manager

Lighthouse Labs is looking to welcome a new Product Operations Manager to a new team dedicated to helping employer partners maximize their ROI on entry-level tech hires (including LHL graduates). We are developing a new product suite that will help employers attract, onboard, develop, and retain these employees. Many components of this product suite involve deploying our in-house pool of mentors.  


In this role, you will collaborate with the post-program support product lead to build an efficient system for delivering on the product strategy. You will work with our learning experience team, mentoring team, employer partners, and students to deliver holistic solutions that make employers and employees ecstatic about working with Lighthouse. Overall, as our Product Operations Manager, you are accountable for the successful delivery of the product experiments we wish to run (not the success of the experiments themselves, of course!).


What you’ll be doing:

  • Helping to build and deliver products that are designed to help our recent grads (and other entry-level employees) shine at their new employers (and making those employers overjoyed that they hired them).   
  • Working with the product team to move initiatives from concept to reality through planning and managing projects, along with engaging cross-functional teams like marketing, learning experience, education delivery, technology, career services, and more. 
  • Creating robust infrastructure around research, experimentation, and analysis. 
  • Optimizing processes, tools, and reporting.
  • Building, monitoring, and analyzing feedback loops from employers, mentors, and students, to generate insights for the product and executive teams. 
  • Developing detailed documentation around policies and processes.  
  • Guiding product management efforts, like user research and interviews.


What we need from you:

  • A proven track record of managing a variety of operational initiatives and translating strategic plans into reality. 
  • A geeky enthusiasm around building and iterating product management systems and stacks, including tools, analytics, and documentation. 
  • Experience collecting, organizing, and disseminating information to others to empower data-driven decision making
  • Amazing - AMAZING - communication skills with both internal and external stakeholders.
  • Unparalleled attention to detail and deeply caring about “getting things right.” 
  • Comfort with ambiguity and a desire to define and support the right balance between process and flexibility (and a desire to move the needle in the right direction).
  • Ability to balance day-to-day execution with strategy and systems thinking.
  • A general “can-do” attitude that relishes the flexibility you’ll have as the needs of the team and this role evolve
  • Tech savviness - experience with the G Suite (Gmail, Google Docs, Google Calendar etc.), Slack, and Discord highly preferred. Experience with project management software is also preferred. 
  • Experience in the recruiting industry/function is a plus. Experience in the education industry is also a plus. 
  • An interest in building the future of Canada’s ICT industry, including improving the opportunities of equity-deserving groups. 


Why you’ll like the job: 

  • A fast-paced culture focused on continuous learning and growth
  • Fully remote work environment
  • 4 WEEKS PTO! (15 vacation days, 5 personal days)
  • Unlimited sick days (up to 10 consecutive days)
  • Hybrid work options
  • A remote working budget to get your home office up and running
  • A learning fund to support professional development
  • Flexible working hours
  • Employer-paid health benefits


About us: 

Lighthouse Labs was founded in 2013 with the mission to effectively and efficiently prepare the workforce with the analytical and technical skills necessary to succeed in a world of automation. With an initial focus on our open-enrolment developer Bootcamp, we have grown into a leading provider of professional education services, delivering outstanding educational outcomes for our students. Our secret? Innovative curriculum, proprietary ed-tech, unique mentorship and career services and partnerships with government and industry-leading organizations. We’re a bunch of quirky, inclusive and smart people who are changing lives by reimagining education - join us!


Lighthouse Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All positions at this time are remote, and we welcome all applicants. Talk to us to find out about our learning fund and other perks!

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Lighthouse Labs is hiring a Remote Customer Care Specialist - 12 month Contract

Lighthouse Labs is excited to be launchinga new product offering (Post-Program Support, or PPS) and a new team dedicated to making junior employees and their employers successful.We are looking for a Customer Care Specialist who is proud of their ability to connect with a wide range of people and personalities, and is excited to work with a variety of employers and employees. Reporting to the Mentorship Program Lead, this role will work closely with our customers, onboarding them to our learning platforms, providing support and initial troubleshooting, and escalating any technical issues to our software team. 


The Customer Care Specialist will also work with the Mentor Operations teams to onboard and maintain an engaged mentor pool to support our wide variety of programs. Our mentors are a diverse group of tech professionals who provide mentorship to our students and grads on a flexible schedule. If you enjoy working with a variety of different personalities and providing support, please apply today!


Who are you?

You’re likely someone who is passionate about creating inclusive, diverse, and engaged communities that are built on providing optimal student support. You thrive in a fast-paced environment and are comfortable providing excellent customer service and interacting with over 350+ mentors. You are creative and enthusiastic, and not afraid to experiment with new and exciting ways to keep people engaged and motivated. 


What you’ll be doing:

  • Supporting the logistics and direct customer care responsibilities of the Post Program Support initiative 
  • Onboarding new customers to internal software systems, which involves setting up customer accounts and walking the customers through the various features and uses of the system.
  • Responding to customer queries in a timely and accurate manner, via phone, email, or chat.
  • Conducting initial troubleshooting of customer issues (for example, by testing different scenarios or impersonating users).
  • Identifying customer needs and helping customers discover and use specific features.
  • Informing customers about new features and functionalities with the software. 
  • Following up with customers to ensure their issues are resolved.
  • Gathering customer feedback and share with our Product, Sales and Marketing teams for process improvement and iteration. 
  • Assigning & supporting mastermind groups. (Mastermind groups are small peer-led learning pods)
  • Managing asynchronous resources for PPS mentors and customers 
  • Monitoring and contributing to PPS mentor Discord and Slack channels 
  • Coordinating, scheduling, and managing training shifts
  • Solving mentor scheduling issues 
  • Supporting PPS mentor onboarding tasks:  contracts, shadow shifts, offer emails/inquiry emails, mock lectures, calendars & scheduling


What we need from you:

  • A minimum of 2 years experience delivering customer support, ideally for SaaS software. 
  • Experience troubleshooting customer issues by trying various resolution methods.
  • Superior communication skills with a proven ability to translate technical problems to fit the understanding of different audiences.
  • Experience onboarding, training, and scheduling teams. 
  • Strong and confident communication that leads with empathy and urgency
  • A passionate belief that customer onboarding and customer success are key drivers of revenue retention and growth


What we offer:

  • Fast paced culture focused on continuous learning and growth
  • Flexible working hours
  • 4 WEEKS PTO! (15 vacation days, 5 personal days)
  • Unlimited sick days
  • A remote working budget to get your home office up and running
  • A learning fund to support professional development
  • 100% employer paid health benefits


About us: 

Lighthouse Labs was founded in 2013 with the mission to effectively and efficiently prepare the workforce with the analytical and technical skills necessary to succeed in a world of automation. With an initial focus on our open-enrolment developer bootcamp, we have grown into a leading provider of professional education services, delivering outstanding educational outcomes for our students. Our secret? Innovative curriculum, proprietary ed-tech, unique mentorship and career services and partnerships with government and industry leading organizations. We’re a bunch of quirky, inclusive and smart people who are changing lives by reimagining education - join us!


Lighthouse Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All positions at this time are remote, and we welcome all applicants. Feel free to ask us about other perks of working at Lighthouse Labs!

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6d

Product Owner

jiramagentoslackscrum

Healthy Back Institute is hiring a Remote Product Owner

Product Owner - Healthy Back Institute - Career PageSee more jobs at Healthy Back Institute

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11d

Senior Program Manager (Cleared)

Bachelor's degreeslackc++

Corner Alliance is hiring a Remote Senior Program Manager (Cleared)

Senior Program Manager (Cleared) - Corner Alliance - Career PageSee more jobs at Corner Alliance

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11d

Developer Relations

vueslackapidockerjavascriptbackendfrontend

Azion Technologies is hiring a Remote Developer Relations

Developer Relations - Azion Technologies - Career Page

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11d

Product Owner

B2BDesignslackscrumUX

ActiveProspect, Inc. is hiring a Remote Product Owner

Product Owner - ActiveProspect, Inc. - Career Page
12d

Operations Assistant

CadastaWashington, DC Remote
2 years of experienceslack

Cadasta is hiring a Remote Operations Assistant

  • Primarily Remote, but based in Washington, DC
  • Full-time position
  • Must be eligible to work in the U.S.
  • Applications will be considered on a rolling basis until filled
  • Salary Range: $40,000 - $45,000 Annually

Introduction

The Cadasta Foundation is a global non-for-profit organization that provides technology, training and technical support to help governments and marginalized communities document their land, property, and resource rights. We are seeking an Operations Assistant to assist the organization in day-to-day operations and financial functions.

This position will be a crucial addition to the organization, reporting to the Sr. Director of Operations, and provide support in various corporate functions to the Operations, Communications, and Finance Teams. This position will also interact with other staff members, including the Chief Executive Officer, Director of Business Development, and Board members.

A strong candidate will have the ability to work under tight deadlines, good communication skills to assist member outreach, and a team player who is willing to learn and step up for new assignments.

Responsibilities

Administration

  • Work with the CEO and other management team members to lead the coordination of organizational participation in external events and scheduling meetings with key stakeholders
  • Lead coordination of staff travel, including:
    • Overseeing travel requests, travel advances, and informed consent waivers;
    • Coordinating all staff event logistics; and
    • Compiling and verifying expense reports and travel-related receipts
  • Work with the CEO to lead coordination of activities related to board meetings
  • Manage organizational contacts in CRM and email marketing platforms
  • Assist with scheduling and planning agendas for Operations Team, Senior Management, and All Staff meetings
  • Internal communication support, including weekly internal newsletter compilation and dissemination
  • Perform regular compliance and recordkeeping for employees and consultants, including:
    • Quarterly compliance checks on active partners as well as compliance check on new partners;
    • Collecting annual goal setting and performance review forms for all staff;
    • Initiating and ensuring staff completion of annual contracts, Conflict of Interest forms, Code of Conduct on Anti-Harassment; and preventing sexual exploitation, abuse, and harassment training.
  • Provide support to the human resources function as needed, including:
    • Posting open positions and monitoring/screening applicants;
    • Coordinating interview processes with candidates and staff members; and
    • Keeping employee onboarding materials updated.

Finance

  • Assist with monthly credit card reconciliation, including receipts collection, expense review, and bookkeeping entries
  • Support organizational and project-specific procurement/purchasing
  • Support the year-end audit process by compiling receipts and other documentation including but not limited to policy updates, HR updates, Board meeting minutes, and other organizational information
  • Prepare quarterly CEO credit card expense report to be shared with Board
  • Prepare consolidated bank statements to be shared with controller and senior management team
  • Assist with preparation of project budgets and monthly project spending reports

Required Skills, Qualifications and Experience

  • Bachelor’s degree in relevant field, or similar experience;
  • 1-2 years of experience in related positions or activities, such as human resources administration, executive/management support, administrative/office management;
  • Basic knowledge and understanding of professional accounting principles, theories, practices, and terminology;
  • Knowledgeable of and familiarity with U.S. accounting standards and regulations;
  • Exceptional time management skills and ability to multitask and prioritize work to meet deadlines;
  • Detail-oriented team player with strong interpersonal, communication, and presentation skills;
  • High proficiency in using accounting software, Slack, Zoom, G-suite, Adobe, and Microsoft Office

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Security Roots is hiring a Remote [22-11] Help and Support Specialist (EU timezone)

Make a difference to the lives of 100s of hackers by being a friendly face they can reach out to for help.

What we offer & what we are looking for:

We're looking to bring a new person onboard our Help & Support team. You'll become an expert in all areas of our flagship product Dradis Professional. If you know where the name Dradis comes from, this *may* just be the perfect job for you!

The bread and butter of the position involves:

  • Troubleshooting technical issues in Dradis and helping our developers diagnose bugs.
  • Acting as the bridge between our users and the product team. As someone on the front line, your understanding of the product and our users is incredibly valuable. You'll regularly chat with the both to make sure we're getting things right.
  • Enhancing and growing our online documentation tools.


Customer success is a big part of the role. You'll work one-on-one with customers, helping them to get the most out of Dradis. You won't be shy to jump on a live screen-sharing session, or to schedule meetings to talk about unique use cases.


Other areas you'll be dealing with:

  • Techie stuff: when people report bugs or are having trouble using Dradis, you'll help them troubleshoot and re-create bugs for our development team.
  • Taking care of people stuff: when people just want to chat or have a social media question, you'll respond.
  • Screen-share stuff: youwe don't like to keep our users waiting. If regular support channels like email or Slack don't cut it, you may jump on a quick screenshare to help.

This is a full-time position with an immediate start date to work 100% remotely. You'll be taking care of our customers and community for about 40 hours per week – Monday through Friday having a flexible schedule with reasonable overlap with normal EU business hours


About you:

You speak technology as a first language and are great at teaching yourself new software and web applications. You are not afraid of the source code, and have some rudimentary knowledge of Ruby (or some other programming language) and are not afraid to use it!

Ideally you've held a remote position before, or you've held a similar technical support role in a traditional organisation but now are looking to improve your work-life balance.

You're comfortable communicating with others verbally and in writing. You will be regularly contacting clients via email and dealing with the rest of the team to squash bugs and solve user problems. You can de-escalate a tense situation with ease and you can slip the word "cylon" somewhere in your application.

You're passionate about support. You're in it for the long haul, and you've been doing it for a while. This isn't your first rodeo, nor is it a stepping stone. We're looking for someone with experience and a serious knack for helping others.


Benefits of working with us

  • Work anywhere – Work from anywhere, provided you have reasonable overlap with the team (roughly within European business hours).
  • Flexible vacation – Take time off when you need it, we trust you. Minimum 4 weeks per year.
  • No external pressures - Our users are king and we do what's best for them. We're self-funded, and don't have any investors, so we can make the right decision for our users without worrying about artificial deadlines or financial targets.
  • Autonomy – You will be given a lot of freedom to do what you think is right, without needing to explain every decision.
  • Meaningful work – You will take initiative and ownership to see things through to completion. We won't micro-manage you and your work will be measured by your results.

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13d

HR Coordinator

Lighthouse LabsRemote, Ontario, Canada
1 year of experienceslack

Lighthouse Labs is hiring a Remote HR Coordinator

Lighthouse Labs is looking for a HR Coordinator to help scale our next stage of growth as we expand into new markets, increase our offerings and diversify our education programs! As the HR Coordinator you will support the HR department in coordinating all HR functions and activities. The HR Coordinator will own all coordination and administrative aspects of HR such as maintaining personnel records, managing select HR documents, and updating internal databases to ensure information is up to date and relevant. The ideal candidate will have experience working in an HR environment, is detail oriented, and can execute a wide variety of administrative functions. 


What you’ll be doing:

  • Organizing and maintaining personnel records to ensure all data is up-to-date, including benefits and benefits enrolment; 
  • Updating internal HR databases with any required information;
  • Preparing HR documents for employe verifications, employment changes, and policy updates where required; 
  • Liaising with internal stakeholders, such as senior leadership to ensure accuracy of HR data; 
  • Assisting with the creation of regular reports and presentations on HR metrics (e.g.turnover rates), and HR topics;
  • Answering employees queries about HR-related issues;
  • Participating in key HR projects when required; 
  • Providing general support and administrative function to the Director, HR and the HR department. 


What we need from you:

  • 4 months -1 year of experience as an HR Admin., HR assistant, or in an coordinator function;
  • Experience handling confidential and sensitive information with tact and discretion;
  • Experience with HR software, like HRIS or HRMS is considered an asset;
  • Tech and Software Savvy - experience with the G Suite, (Gmail, Google Docs, Google Calendar etc.) Slack, Discord highly preferred
  • Excellent organizational skills, with an ability to prioritize important projects;
  • Strong phone, email and in-person communication skills;


Why you’ll love it here:

  • Fast-paced culture focused on continuous learning and growth
  • 4 WEEKS PTO! (15 vacation days, 5 personal days)
  • Unlimited sick days
  • Hybrid workspace options
  • A remote working budget to get your home office up and running
  • A learning fund to support professional development
  • Flexible working hours
  • Employer-paid health benefits


About us: 

Lighthouse Labs was founded in 2013 with the mission to effectively and efficiently prepare the workforce with the analytical and technical skills necessary to succeed in a world of automation. With an initial focus on our open-enrolment developer bootcamp, we have grown into a leading provider of professional education services, delivering outstanding educational outcomes for our students. Our secret? Innovative curriculum, proprietary ed-tech, unique mentorship and career services and partnerships with government and industry leading organizations. We’re a bunch of quirky, inclusive and smart people who are changing lives by reimagining education - join us!


Lighthouse Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All positions at this time are remote, and we welcome all applicants. Feel free to ask us about other perks of working at Lighthouse Labs!

See more jobs at Lighthouse Labs

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15d

Administrative Associate

NCRPRemote or Washington, District of Columbia, United States
salesforceslack

NCRP is hiring a Remote Administrative Associate

Administrative Associate, Strategic Programs Division
National Committee for Responsive Philanthropy (NCRP)
Remote (headquarters in Washington, DC)
Salary Range: $50,000-65,000
Reports to:NCRP’s Field Director; NCRP’s Vice President and Chief Strategy Officer


Do you want towork in operations and events management in a growing, progressive nonprofit that is small enough to be nimble and innovate, but influential enough to punch way above its weight?

Do you have impeccable attention to detail, enjoy the people side of organizations, and love creative problem solving?

Do you live for streamlining and innovating internal systems, structures, and processes to help organizations do their best work?

TheNational Committee for Responsive Philanthropy (NCRP)seeks an Administrative Associate to help support movement groups pushing foundations and donors to be better partners and allies in social change.
 
About NCRP:Founded in 1976, NCRP works with movement groups to advocate for philanthropy that serves the public interest, functions with the highest standards of integrity and openness, and is held accountable to communities with the least wealth and opportunity. We seek to move more and better resources to frontline organizations fighting for immigrant justice, Black lives and liberation, climate justice, reproductive access, gender justice and more. Learn more at:https://www.ncrp.org/


About the Position:TheAdministrative Associate for Strategic Program will support our Field, Membership and Research Departments, serving as the program team’s liaison to the Operations Division and taking the lead on internal and external scheduling, database support, file and information management, budget updates and more.


Responsibilities: 

 

Event Logistics Support

  • Support set-up for virtual and in-person events.
  • Maintain our yearly conference calendar, monitoring proposal and registration deadlines.
  • Write event summaries for our website.
  • Book travel, registration and lodging for Field, Membership, and Research staff travel.
  • Ensure timely submission of post-travel debriefs, presentation attendance lists, and expenses.
  • Support coordination with Communications/Marketing staff on event logistics and promotion.

 

Scheduling Support

  • Support the scheduling of internal projects, departmental, and divisional team meetings.
  • Support the scheduling of meetings with external actors, including both close allies and campaign targets, using tools such as Doodle, Outlook, Slack and Basecamp.
  • Support Membership Department’s scheduling with nonprofit member working groups.


Salesforce Database Support

  • Support staff in adding interactions and indicators from calls and emails to Salesforce
  • Update key contact and account information
  • Upload attendance lists in collaboration with our IT (Information Technology) team
  • Generate Salesforce reports as directed

 

Miscellaneous Administrative Support for Programs

  • Assist with organizing virtual files in our SharePoint system for greater ease of use.
  • Liase with Operations staff on project budgets and other administrative systems.
  • Support information gathering for evaluative purposes.

 

Qualifications:

  • At least 1-2 administrative/operations experience you can apply to a nimble nonprofit environment, including strong scheduling and calendar management chops.
  • Demonstrated experience managing online and in-person events, for small groups and large audiences alike.
  • Highly organized, with excellent attention to detail, often finding and fixing mistakes, or issues before anyone else notices them.
  • Adept at prioritization and multi-tasking, able to juggle competing demands without sacrificing quality and adapting to shifts in deadlines or plans.
  • Excellent written and verbal communication skills and a reputation as a collaborative team player.
  • Able to work well autonomously and with others to achieve organizational goals, including proactively managing up and across to get things done.
  • Proficient in Microsoft Office, especially Word, Excel and PowerPoint and at least a basic working knowledge of Salesforce and Zoom.
  • Committed to NCRP’s mission with an affinity for social justice movements. Experience with community-based organizing is a strong plus, experience with foundations or philanthropy useful, but not required.

 
Why you’ll want to come to work each day: 

  • You’re working on a diverse staff of value-driven, smart, creative, and kind people.
  • Your skills will strengthen our efforts to help influence how billions of dollars of charitable dollars are given away.
  • Your administrative chops will help create a world where philanthropy’s behavior matches movement priorities, rather than the other way around.
  • NCRP doesn’t shy away from a fight.

 

Compensation

The position offers an annual base salary of $50,000–65,000 depending on experience. NCRP also offers an exceptionally generous benefits package, including acontribution of 8% by employer to retirement account (no match required) and 100% paid medical and dental insurance premiums. This is a remote position.

 

Application Instructions

To apply, please upload a cover letter and resume.The position will be filled as soon as the right candidate has been identified. Expected start date of January 2023.

NCRP is an equal opportunity employer and strongly encourages people of color, people with disabilities, women, and LGBTQ-identified candidates to apply. NCRP will provide, excepting any undue hardship, reasonable accommodation, on request, for candidates taking part in all aspects of the selection process.

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