slack Remote Jobs

839 Results

12d

Lead Project Manager

64 RobotsWorldwide
PHPlaravelremote-firstslackagileAWS

64 Robots is hiring a Remote Lead Project Manager

Please send a resume, a short intro of who you are and why you’re a good fit. Please also include details on what your development experience or what level of technical understanding you have in regards to development as that is key for this role.

Please submit this to jobs@64robots.com

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5h

Customer Success Manager - East Coast US

jirasalesforcemobileslackjavascript

Pixalate, Inc. is hiring a Remote Customer Success Manager - East Coast US

About the Company

Pixalate is a cross-platform digital advertising fraud intelligence company, offering the only system of coordinated invalid traffic (“IVT”) detection solutions across desktop, mobile web, mobile in-app, and OTT/CTV for better detection, diagnosis, and elimination of ad fraud.

Position Overview

We are looking for dynamic, data-driven, and charismatic candidates to fill our open Customer Success Manager role on the East Coast, US. Successful candidates will be able to establish and maintain active relationships with client accounts through regular and consistent engagement, demonstrating deep market knowledge and programmatic expertise. This role is temporarily remote and might continue to remain so in the future.

What will you do?

  • Present Pixalate solutions to key clients within the programmatic ecosystem, including major sell-side platforms (“SSPs”), demand-side platforms (“DSPs”), ad exchanges, and publishers
  • Maintain awareness of client needs and opportunities for expansion
  • Understand the competitive landscape, new industry developments, and standards
  • Drive positive customer success outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value
  • Ensure Pixalate product adoption, client satisfaction, and account health

What do you need to know?

  • Programmatic digital advertising sufficiently well to communicate client requests to Pixalate’s technical teams
  • Ad servers/exchanges/DSPs/SSPs and the role of each in the digital advertising ecosystem
  • Differences and similarities among digital advertising channels (e.g., display, mobile web, in-app mobile, and OTT/CTV)
  • Invalid traffic (IVT) and viewability in the context of digital advertising

What skills, education, and experience should you possess?

  • BA/BS degree in technical, business, or other related field (or equivalent experience)
  • 4+ years experience in client-facing customer success, technical account management and/or technical sales roles at SSPs, DSPs, exchanges, advertisers, agencies, publishers, ad networks or other digital advertising technology vendors
  • Excellent time management and organizational skills
  • Ability to maintain poise under stress, especially when resolving time-sensitive issues
  • Understanding of digital media ecosystem terminology and ad operations tools and practices (e.g., campaign optimization, javascript, tagging, cookie, macros, and platforms)
  • Highly skilled in MSFT Excel (e.g., pivot tables and graphs) and Salesforce (e.g., reporting and dashboards); and familiar with Google Drive (i.e., Docs, Sheets and Slides) and Jira (or comparable issue tracking systems)
  • Ability to manage/influence professionally and effectively through persuasion, negotiation, and consensus-building
  • Data-driven, analytical and process-oriented
  • Excellent written and verbal communication/presentation skills
  • Self-starter capable of thriving in a startup environment
  • Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment
  • Proficiency with spoken and written English, second language a plus

What will you oversee?

  • Client onboarding
  • Product and platform training
  • Customer Support
  • Business Reviews and Reporting
  • Subscription Renewals / Cross-sells / Up-sells
  • Account health assessments

Would you like working at Pixalate?

  • Everyone’s a data addict and an analytical thinker
  • Titles don’t mean much; you attain respect by producing results
  • We appreciate small, highly-productive teams
  • Slack is a way of life; short emails are encouraged
  • We hold a fearless attitude in high esteem
  • We worship bold ideas
  • Chess players do well
  • We revere collaboration, collaboration, collaboration!

What perks do we have to offer?

We focus on doing things differently and challenge each other to be the best we can be.

  • Joining an experienced leadership team and joining the founding team of the company
  • Casual work environment
  • Flexible hours (yes, we mean it - you will never have to sit in traffic anymore!)
  • Fun annual team events
  • Being part of a high performing team that wants to win and have fun doing it
  • Extremely competitive compensation
  • Opportunity for advancement (Pixalate will be what you make it)

What does the media say about us?

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5h

Sr. / Director of Customer Success - NYC

jirasalesforcemobileslackjavascript

Pixalate, Inc. is hiring a Remote Sr. / Director of Customer Success - NYC

About the Company

Pixalate is a cross-platform digital advertising fraud intelligence company, offering the only system of coordinated invalid traffic (“IVT”) detection solutions across desktop, mobile web, mobile in-app, and OTT/CTV for better detection, diagnosis, and elimination of ad fraud.

Position Overview

We are looking for dynamic, data-driven and charismatic candidates to fill this Customer Success role NYC Successful candidates will be able to establish and maintain active relationships with client accounts through regular and consistent engagement, demonstrating deep market knowledge and programmatic expertise.

What will you do?

  • Present Pixalate solutions to key clients within the programmatic ecosystem, including major sell-side platforms (“SSPs”), demand-side platforms (“DSPs”), ad exchanges, and publishers
  • Maintain awareness of client needs and opportunities for expansion
  • Understand competitive landscape, new industry developments and standards
  • Drive positive customer success outcomes: retention, expansion, churn reduction, client advocacy and account lifetime value
  • Ensure Pixalate product adoption, client satisfaction and account health

What do you need to know?

  • Programmatic digital advertising sufficiently well to communicate client requests to Pixalate’s technical teams
  • Ad servers/exchanges/DSPs/SSPs and the role of each in the digital advertising ecosystem
  • Differences and similarities among digital advertising channels (e.g., display, mobile web, in-app mobile and OTT/CTV)
  • Invalid traffic (IVT) and viewability in the context of digital advertising

What skills, education and experience should you possess?

  • BA/BS degree in technical, business or other related field (or equivalent experience)
  • 4+ years experience in client-facing customer success, technical account management and/or technical sales roles at SSPs, DSPs, exchanges, advertisers, agencies, publishers, ad networks or other digital advertising technology vendors
  • Excellent time management and organizational skills
  • Ability to maintain poise under stress, especially when resolving time-sensitive issues
  • Understanding of digital media ecosystem terminology and ad operations tools and practices (e.g., campaign optimization, javascript, tagging, cookie, macros and platforms)
  • Highly skilled in MSFT Excel (e.g., pivot tables and graphs) and Salesforce (e.g., reporting and dashboards); and familiar with Google Drive (i.e., Docs, Sheets and Slides) and Jira (or comparable issue tracking systems)
  • Ability to manage/influence professionally and effectively through persuasion, negotiation, and consensus building
  • Data-driven, analytical and process-oriented
  • Excellent written and verbal communication / presentation skills
  • Self-starter capable of thriving in a startup environment
  • Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment

What will you oversee?

  • Onboarding
  • Training
  • Customer Support
  • Business Reviews and Reporting
  • Subscription Renewals / Cross-sells / Up-sells
  • Account health assessments
  • Advocacy

Would you like working at Pixalate?

  • Everyone’s a data addict and an analytical thinker
  • Titles don’t mean much; you attain respect by producing results
  • We appreciate small, highly-productive teams
  • Slack is a way of life; short emails are encouraged
  • We hold a fearless attitude in high esteem
  • We worship bold ideas
  • Chess players do well
  • We revere collaboration, collaboration, collaboration!

What perks do we have to offer?

  • We focus on doing things differently and challenge each other to be the best we can be, offering our employees:
  • Experienced leadership and founding team
  • Casual environment
  • Flexible hours (yes, we mean it - you will never have to sit in traffic anymore!)
  • Subsidized lunches (via a GrubHub allowance)
  • Fun team events
  • High performing team that wants to win and have fun doing it
  • Extremely competitive compensation
  • Opportunity for advancement (Pixalate will be what you make it)

What does the media say about us?

See more jobs at Pixalate, Inc.

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5h

Associate Data Engineer

Privia HealthArlington, VA, USA, Remote
agilesqlslackpythonAWS

Privia Health is hiring a Remote Associate Data Engineer

Company Description

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

Job Description

The Associate Data Engineer works on a team of Data Engineers and supports a data platform with a diverse set of tools including Google Cloud, SQL Server, and other solutions. This platform holds clinical, financial, and population health data for our 6M+ patients, and serves business critical needs for our product and analytics teams. Our warehouse is an integral part of Privia’s results oriented culture, having leveraged our platform to achieve industry-best revenue cycle awards and earned ongoing benefits from 1-sided and 2-sided risk performance.

Primary Job Duties: 

  • Contributes to the development of high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance

  • Follows best practices established by the team and contributes new ideas

  • Collaborates with  team members, supports the maintenance of existing data processes, solutions, and supports other engineers

  • Contribute in all phases of the development lifecycle

  • Deliver timely, well written, documented, well designed, testable, and efficient code

  • Write code in compliance with specifications 

  • Develops and designs with a dev-ops mindset

  • Support continuous improvement 

  • Perform other duties as assigned

Minimum Qualifications:

  • Some knowledge of data warehouse architectures and a basic understanding of data modeling

  • Some experience in Python or another similar scripting language 

  • Experience working with APIs

  • Experience with cloud technologies (AWS, Google Cloud, Kafka, Spark, etc. ) preferred 

  • Some experience with with ETL jobs and SQL, including stored procedures

  • Experience completing development projects with high quality results

  • A strong desire to learn new technologies

  • A strong belief in automated testing, and experience with version control

  • Experience with Agile SDLC

  • Must comply with HIPAA rules and regulations 

  • Must be willing and able to communicate with the team via webcam, webconf, and phone.

  • Must have access to private, quiet work space with high-speed internet to effectively work remotely

Interpersonal Skills & Attributes:

  • Ability to work collaboratively in a multi-location, cross-functional team with a wide range of experience levels

  • Excellent communication skills (verbal and written) necessary to effectively interact with data engineering staff, product owners, and stakeholders

  • Able to support and contribute to multiple competing projects 

  • Excellent analytical and problem solving skills

  • Strong attention to detail and problem-solving skills

  • Adaptable and flexible

Communication Methods Used:

  • Slack

  • Video calls

  • Emails

 

Physical Demands:

Works constantly at a computer or other workstation

  • Ability to constantly remain in a stationary position

  • Ability to constantly operate a computer and other office productivity machinery, such as computer and printer

  • Ability to read and use close vision, including the ability to do so on a computer screen

  • Ability to frequently communicate and exchange information

  • Ability to frequently adjust focus

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

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5h

Virtual Health Coordinator (PTE)

Privia HealthArlington, VA, USA, Remote
slack

Privia Health is hiring a Remote Virtual Health Coordinator (PTE)

Company Description

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

Job Description

The Virtual Clinic Care Coordinator will work closely with PVH providers to provide real-time support for both the providers and patients leveraging the virtual clinic service. The Coordinator will also work closely and in support of telephonic Care Advice Line registered nurses, Population Health support staff, primary care providers (PCP’s), and networked partners to provide real-time call queue support for Care Advice Line functions not requiring RN licensure, i.e., independent clinical assessment.  

Schedule:

MWF 4 to 8 pm (EST)

Every other Sat/Sun 2 to 9 pm (EST)

Primary Job Duties: 

  • Support communication between the patients entering the virtual clinic queue and the providers that are extending their services 

  • Monitor internal systems (athena, 8x8, slack, etc.) and follow required protocols for provider and patient outreach

  • Manage expectations around wait time for patients and troubleshoot issues with providers/patients on our virtual health platform

  • Answer and address incoming calls promptly and in according with SOP and training guidelines

  • Effectively manage communications, both written and verbal to all patients, caregivers, peers and healthcare providers 

  • Collaborate effectively with integrated care team to support care coordination for patients

  • Answer and resolve business office inbound calls related to population health, care coordination, or other clinical activities

  • Assist in managing the virtual clinic’s administrative inbox and completing the tasks as needed 

  • Assist in scheduling PCP or specialist appointments as necessary 

  • Assist with patient reporting and tracking as necessary 

  • Make appropriate referrals to internal care team, payer programs, community resources, home care, and disease management programs

  • Support the Care Advice Line by accurately identifies patients, caregivers, and their primary purpose and need for calling the nurse line

  • Triages and transfers call and cases appropriately to RNs, providers, team members and 911

  • Participate in quality assurance process  

  • Assist with appropriate and miscellaneous projects as assigned  

Minimum Qualifications:

  • Preferred experience with professional telephonic or remote communication

  • Prior experience working in a healthcare setting 

  • Prior experience with Athena EMR preferred 

  • Ability to work evenings, weekends, and holidays

  • Must comply with all HIPAA rules and regulations

Physical Demands:

  • Ability to constantly remain in a stationary position

  • Ability to constantly operate a computer and other office productivity machinery, such as computer and printer

  • Ability to read and use close vision, including the ability to do so on a computer screen

  • Ability to frequently communicate and exchange information

  • Ability to frequently adjust focus

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

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6h

Talent Management Admin

NetcentricVigo, Pontevedra, Spain, Remote
4 years of experienceagilejiraslack

Netcentric is hiring a Remote Talent Management Admin

Company Description

What makes Netcentric a great fit for you? 

At Netcentric, you’re part of a multinational & multicultural organization that inspires and empowers our clients and their digital visions. We’re an award-winning Adobe Global Alliance Partner that delivers the best digital solutions for the world’s greatest brands by unlocking the potential of this cutting-edge technology. 

Here, everyone has a voice because we work on the principle of Holacracy. If you’re ready to work with an innovative, collaborative, and ambitious team, check our job opening details below: Netcentric is the place for you! Our employees enjoy an agile, dynamic, on-site, or remote-working environment, with continuous access to training and development, and stunning studio locations.

Job Description

We are looking for a colleague who is experienced in Talent Management administration used to work in fast paced and international environments.

You are a good fit if you are well-organized, customer oriented, trustworthy and reliable. You are a good communicator, results driven, detail oriented and you know how to handle employees' requests with the ability to prioritize tasks!

If you're not afraid of rolling up your sleeves and you don't rest on your laurels, then you may find this challenging work environment the perfect spot for you.

Your accountabilities:

  • Management of external HR administration providers such as payroll, health & safety and compensation & benefits
  • Preparation and storage of all labour related documentation (contracts, appendices, employment confirmation etc) whilst communicating with payroll provider accordingly 
  • Maintenance of HR records by recording new hires, terminations, transfers, contract conditions changes, absence leaves, etc 
  • Ownership of onboarding and offboarding processes from an administration point of view (payroll related information, documentation etc) 
  • Preparation of monthly payroll information following payroll cycle  
  • Response to first line HR administrative queries through our various channels (Jira tickets, Slack, email etc) 
  • Support Talent Manager to ensure compliance with employment and health & safety legislations
  • Employees' benefit administration and maintenance 
  • Vacation allowances tracking
  • Collaboration in local/global HR projects or activities
  • Relocation support for foreign employees  

Qualifications

What we need:

  • HR, Labour Relations, Business Administration or similar University Degree
  • 2 to 4 years of experience in a similar position having experience in an HR administrative role within an international/multicultural and fast paced environment
  • Proficiency level in English and Spanish. Any other language skills is a plus
  • Knowledge of Spanish legislation
  • Good interpersonal and communication skills 
  • Ability to deal with confidential and sensitive information
  • Accuracy, attention to detail and strong time management skills 
  • Hands-on, methodical and organized approach
  • Ability to work autonomously
  • Experience with HR management tools e.g. SAP, Workday, PeopleSoft or equivalent

Additional Information

At Netcentric you get:

  • Permanent contract
  • 30 working days of vacation
  • Flexible working hours
  • Recognition bonus system
  • Private health insurance
  • Apple work equipment
  • WFH equipment + welcome package
  • WFH monthly expenses compensation
  • Access to Udemy courses
  • Adobe certification
  • Sponsored gym membership 
  • Yoga Classes
  • Tax-free benefits (ticket restaurant, kindergarten and transport)
  • A dynamic and international team
  • Everyone has a voice; we are a Holacracy organization

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10h

Operations Associate

salesforceslack

Merit America is hiring a Remote Operations Associate

In the past few months, more than 40 million Americans have filed for unemployment benefits. Today’s challenge is about more than getting Americans back to work: it is about creating pathways to higher-paying, more resilient careers in order to build a more equitable future as the economy recovers.

Now, more than ever, we must rally behind the tens of millions of American adults who are unemployed or stuck in low-wage jobs in pursuit of family-sustaining, recession-resilient careers.

To that end, Merit America is looking for a talented Communications & Operations Associate to help deliver and ensure the success of our Dallas and virtual sites, with the goal of helping hundreds of adults advance their careers.With your help, Merit America will close the skills gap at scale.

Merit America Overview

Merit America is a non-profit that has been named by the New York Times as “a glimpse of the hybrid future of training programs for the disadvantaged.” Our fast and flexible programs are designed to work for underemployed and unemployed adults - who can learn while they balance work, family, and in current times, social distancing. We combine on-demand online learning with coaching and peer support (delivered in-person or virtually) to create the most effective, scalable model in the field. Our goal is to build the most effective, large-scale education-to-employment program in the country, and​ we have the ambitious goal of reaching ​10,000 learners annually and driving $1B in aggregate wage gains by 2024.

Key Responsibilities

This role presents a significant growth opportunity to help build our program and local team, taking on increasing responsibility as the site grows from hundreds of learners to thousands.This position will support an exceptionallearner experience from program acceptance through completion, and drive operational excellence by utilizing and/or creating the tools and processes necessary for the programs to more than double in the next 12 months.

Communications & Outreach (45%):

  • Deliver virtual information sessions and group interviews to aid in the selection process of new learners 
  • Ensure that Merit America learners experience top-notch communication and service as they move through our intensive training programs.
  • Serve as the primary point of contact for learner inquiries not related to coaching and training 
  • Own responses and maintenance of program inquiries in site email account, looping in other relevant parties as needed 

Program Operations (45%):

  • Drive program operations effectiveness by managing the following processes across learning tracks managed by site/pod, with anticipation of serving hundreds of learners annually: 
    • Assist with learner orientation processes including pre-program survey administration and scheduling
    • Assist with learner setup and ongoing maintenance on Merit portals and systems (e.g., Learner portal, Slack, Coursera, etc.)
    • Lead Failed Participation “FP” communications and appeals processes, including Salesforce documentation across program tracks 
    • Support maintenance accurate and up-to-date data in Salesforce in partnership with site staff, including up-to-date preferred learner contact information 
    • Manage the site program track calendars and meeting invitations including weekly labeling, squads, and events schedule
  • Work with coaches and Program Director to increase program operational efficiency
  • Assist site team in sourcing additional support for learners (job postings, low-cost computers, etc.)
  • Facilitate and document team meetings and decisions; assist Program Director to ensure that overall planning remains on schedule

Project and Event Management (10%):

  • In partnership with the Program Director and the central Program Operations team, schedule, plan, and execute engaging and meaningful events intended to support learners’ skill development and community building. Events may include the support of program webinars, kickoffs, mock interview events, alumni panels, recruiter Q&A, guest speakers, networking, and graduation events. 

Preferred Qualifications

At Merit America, we believe that if you can excel in the job, you should get the job - so we hire for skills, instead of specific experience or education requirements. That said, experience and education related to the skills outlined below is preferred:

  • Operational Excellence:Exceptional operational and organizational skills, and ability to manage your own schedule and balance multiple demands, with demonstrated success working in fast-paced environments and solving problems creatively
  • Relationship-Building:Strong interpersonal skills and ability to form trust-based relationships with learners and other stakeholders. 
  • Professionalism & Communication: Highest standard of professional conduct and communication;articulate with strong self-confidence and initiative; strong verbal and written communication skills, including public speaking, are a must.
  • Content Expertise:Experience with event planning, utilizing databases, social media preferred. Background in higher education or nonprofits in the workforce development space a plus but not required
  • Deep Empathy:Outstanding ability to understand and empathize with others, including people with diverse backgrounds and interests, and a commitment to improving the lives of underserved Americans
  • Lifelong Learning:Commitment to lifelong learning and ongoing personal and professional development
  • Social-Impact Mindset: Desire to work directly with underserved populations and meaningfully improve their lives, and experience driving a “double bottom line” in terms of producing business and mission impact
  • Entrepreneurial Drive:Resourcefulness, agility, and comfort working in ambiguous, quickly changing environments, including eagerness to wear multiple hats as needed and to help shape our start-up’s future

Details/Logistics

  • Timing: Full-time position, with an anticipated start date in [ ].  
  • Compensation: Competitive salary with a comprehensive benefits package
  • Applications without a resume attached will not be considered

Diversity is integral to our success and we are proud to be an equal opportunity employer. We believe in workplaces that are fully inclusive and include underrepresented individuals in terms of race, gender and/or socioeconomic status, and any other characteristics protected by applicable law. We strongly encourage individuals from underrepresented groups to apply

 

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1d

REMOTE Senior Application Support Specialist - PowerShell, O365, Slack

Technology Navigators100% REMOTE, Remote, Remote, United States, Remote
slackjavascript

Technology Navigators is hiring a Remote REMOTE Senior Application Support Specialist - PowerShell, O365, Slack

Company Description

Founded in 1999, Technology Navigators is an Austin born and based high-tech recruiting and staffing firm that has experienced and professional recruiters who know the people you need to know to grow! We place high value on our relationships so candidates can feel confident that our staff of professionals will keep in close contact with you throughout your search and beyond. Technology Navigators values our candidates’ unique talents, skills and experiences and strive to showcase their best qualities to our clients.

Job Description

No sponsorship available. No third-party candidates.

This position is 100% REMOTE. Qualified applicants must reside within the United States.

Powering more than a TRILLION transactions on a weekly basis, this SaaS powerhouse company consistently generates data-driven results to help their global clientele communicate more effectively with buyers.

We’re searching for a skilled Senior Application Support Specialist with a solid technical background to join our client’s growing team.

What you get to do:

  • Deliver high quality user support as you expertly troubleshoot and resolve end-user issues
  • Play a key role in supporting enterprise-grade users as well as critical corporate business processes
  • Employ an application management framework to reduce services from experiencing downtime
  • Identify opportunities to automate routine/repetitive administrative and user management tasks
  • Collaborate with engineering team to define, build, deploy, and support new platform features and configurations

Qualifications

What you need to succeed:

  • 3+ years of experience in an application support role
  • Recent experience providing end-user support for enterprise productivity platforms
  • Hands-on experience with Microsoft 365 (Exchange, SharePoint, etc.), Slack, and PowerShell and/or JavaScript
  • Strong communication and collaboration skills with excellent attention to detail
  • ITIL certification is highly desired but not required for success in this role

Additional Information

What’s in it for you:

As a valuable new member of the team, you will have access to our company’s extensive client list, the support of a tenured team, and the opportunity to enroll in a variety of health benefit plans. We also have a highly trained team of support professionals ready to help ensure your success in this exciting new role.

Don’t miss out on this new opportunity – apply online today!

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1d

Customer Engineer (UK)

MariaDB Corporation AbLondon, Glasgow, Belfast, Manchester, GB Remote
Ability to travelnosqlmariadbsqloraclemongodbslackazuredockermysqlkuberneteslinuxpythonAWS

MariaDB Corporation Ab is hiring a Remote Customer Engineer (UK)

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

Do you love the challenge of helping customers with new and interesting problems? Do you have a knack for automating anything you have to do more than twice? Do you have a passion for distributed systems, Kubernetes or cloud database services? If you answered yes, then you’ll love working on our SkyServices Customer Engineering team at MariaDB as we grow our exciting SkySQL cloud platform solution.

As a Customer Engineer you are responsible for helping lighthouse customers and prospects succeed with SkySQL and Xpand. Our customer engineers act as subject matter experts and customer advocates for key MariaDB products and services. As the primary escalation point for SkySQL and Xpand, you will utilize advanced troubleshooting skills and creative problem-solving capabilities. You must be self-motivated and capable of working autonomously.

We are a “virtual” team, distributed globally, telecommuting via the internet. We make heavy use of email, Slack, the web, SSH, and similar “remote” technologies. Prior experience in this form of working environment is ideal.

Because we must provide coverage to our customers 24x7x365, this position does occasionally involve work on nights, weekends and holidays, however, we leverage our global team to minimize the impact as much as possible with a focus on work/life balance. Work location is very flexible. MariaDB does not sponsor relocation or work visas.

Responsibilities

  • Help customers:
    • Architect SkySQL and Xpand deployments
    • Proactively plan for growth in data and transaction volumes
    • Migrate effectively from legacy (commercial) database systems to SkySQL or Xpand
  • Enable SkySQL customers for self-service
  • Participate in presales activities such as:
    • Joining sales calls and on-site visits (post COVID-19) with prospects to make technical presentations
    • Leading highly technical PoCs for Xpand/SkySQL, working closely with the Account Sales Engineer
  • Work closely with SRE and Product Management teams to help steer the products based on customer and prospect needs
  • Train/enable SkyDBAs on SOPs
  • Key member in SkySQL and Xpand escalation calls
  • Help provide oversight and onboarding pf lighthouse SkySQL/Xpand accounts
  • Perform DBA activities remotely with SkySQL customers around the world
  • Automate various SkySQL tasks
  • Perform periodic health checks and reports on SkySQL services
  • Participate in the community by blogging and other social media activities
  • Help the MariaDB team build tools and enhancements around SkySQL, especially those that may take time to implement via engineering
  • Ability to be on call as needed to guarantee customer SLAs
  • Manage SkySQL customers across cloud environments
  • Ability to travel internationally (post COVID-19) for company-related meetings
  • Act as a customer advocate
  • Investigate incidents and prepare RCAs
  • Help improve practices and common methodologies for all SkySQL- related teams

Qualifications

  • Knowledge and experience with MySQL, MariaDB, Clustrix or Xpand
  • Passion for serving customers and solving technical problems
  • Proficient with virtualization and containerization software (Docker, Kubernetes, Xen, VirtualBox, VMware, etc.)
  • Knowledge of one or more of the following database technologies:
    • SQL – Oracle, Exadata, Sybase, DB2, SQL Server
    • NoSQL – MongoDB, Redis, Apache Cassandra
  • Sysadmin experience (Linux, Windows, etc.)
  • Very strong troubleshooting and problem-solving skills
  • Strong knowledge of SQL query writing and optimization
  • AWS, GCP, Azure or other cloud knowledge
  • In-depth knowledge of various high availability environments and technologies
  • Proficient in one or more scripting languages (Bash, Python, Go, etc.)
  • Comfortable working remotely (equipment provided)
  • Excellent written and spoken English communication skills

Bonus Experience and Skills

  • Expert knowledge of MariaDB and MySQL, certifications recommended; some working experience with an enterprise relational and/or analytical database is required
  • Previous experience working remotely
  • Proficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)
  • Contributions to open source software in the MariaDB/MySQL ecosystem
  • Experience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Xpand, Clustrix, etc.
  • Operational knowledge (e.g., data loading, querying, performance tuning, architecture) of analytical databases: Greenplum, Netezza, Redshift, Vertica, Teradata, ClickHouse, Spark, HBase, Cassandra, MariaDB ColumnStore
  • Experience in a 24x7 support environment

Location

London, Glasgow, Belfast, Manchester - Remote

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), stock options, a massive degree of flexibility and freedom, and more.

How to Apply

If you are interested in this position, please apply here.

MariaDB does not sponsor work visas or relocation.

MariaDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.

MariaDB is an equal opportunities employer.

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1d

Systems Administrator Expert

Experian475 Anton Blvd, Costa Mesa, CA 92626, USA, Remote
agilejiraterraformsqloracleansibleslackdockermysqlkubernetesjenkinspythonAWS

Experian is hiring a Remote Systems Administrator Expert

Job Description

Experian is looking for an Expert Systems Administrator to join our Consumer Information Services Data Technology team. You’ll be responsible for providing system and application support both on-prem and in an AWS environment.

 

About us, but we’ll be brief

 

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

 

What you’ll be doing

 

·       Provide Expert level System Admin & DevSecOps support across Test, Staging, Production on-prem and in cloud environments

·       Key SME support on migration projects of on-prem to AWS

·       Operations support across multiple products on-prem and in cloud

·       AWS resource provisioning, management, architecture with a focus on cost and optimization

·       Build Splunk and Dynatrace Dashboards and alerts, integrated with X-Matters oncall, ServiceNow and Slack

·       Support migration projects of on-prem to AWS

·       OS Support in Windows, SUSE, RedHat.

·       Build and maintain automation pipelines supporting Continuous Delivery using Ansible, Jenkins and Docker

·       Highly motivated self-starter, detail oriented able to work independently

·       Lead projects & initiatives to completion to improve and streamline operational processes and maximize resources

·       Interface with other teams to resolve complex issues that have implications beyond your own area

·       Mentor and lead other System Admins and DevSecOps Engineers

·       Assess infrastructure and application vulnerabilities and take remediation actions as appropriate.

 

What your background looks like

 

·       BS required in Computer Science or relevant area

·       6+ years System Expert across Windows, SUSE, RedHat supporting DevSecOps 24/7 environments

·       Experience in AWS including EMR, EC2, Terraform, Lambda, S3, VPC

·       High scalability projects involving on-prem and cloud-based

·       Experience in setup of Openshift Containerization Platform and Kubernetes cluster across the cloud platforms.

·       Expert level in DevSecOps tools such as Ansible, Splunk, Dynatrace, Kubernetes, Confluence, Jenkins

·       Database knowledge such as MySQL, Oracle, Vertica, DB2, MS SQL, Aurora

·       Experience with scripting languages Perl, Python, Powershell, Bash

·       Knowledge and experience in Agile framework

·       Experience with LDAP and Active Directory

·       Change management and Incident management experience using JIRA and ServiceNow.

·       Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc.

·       Strong communication skills when responding to internal and external partners

·       Network and storage knowledge a plus

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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1d

Tier-1 Customer Support Specialist (APAC Region)

Linux FoundationManila, Metro Manila, Philippines, Remote
Bachelor's degreejirasalesforceslackcsslinux

Linux Foundation is hiring a Remote Tier-1 Customer Support Specialist (APAC Region)

Company Description

The Linux Foundation is the organization of choice for the world’s top developers and companies to build ecosystems that accelerate open technology development and commercial adoption. Together with the worldwide open source community, it is solving the hardest technology problems by creating the largest shared technology investment in history.

Today, the Linux Foundation has over 2,000 corporate members from over 41 countries, including every single one the Fortune 100. The Linux Foundation has proudly created over $54B in shared technology value since inception. We’re growing at a phenomenal rate and we’re looking for top marketer’s to join our growing team.

Job Description

The Customer Support Specialist (CSS) will respond to customer inquiries submitted primarily through an online ticketing system, and other channels such as email, phone or social media. 
This position will be responsible for resolving  customer support tickets and escalating more complex ones as needed. 

By possessing an excellent technical familiarity with the ins and outs of software and our specific product workflow,the CSS will diagnose and troubleshoot customer issues directly or act as a liaison to the technical support teams. 

This position will participate in a weekend on-call roster, shared on a rotating basis with other team members. This CSS will also complete miscellaneous work requests to support the Training & Certification operations.

Customer Support Specialist responsibilities include:

  • Providing information on Training and Certification products offered by The Linux Foundation

  • Assisting with purchases, refunds or payment issues

  • Answering questions about Linux Foundation Training & Certification Terms, Conditions and Policies 

  • Answering questions about Exam rules and policies

  • Providing information on the Exam registration, scheduling and taking process.

  • Assisting candidates who report issues accessing their training or certification products in the LMS.

  • Providing post-exam support to candidates who encounter technical issues while taking their  exam.

  • Providing support for candidates who request information on or challenge their final score

  • Assisting with requests to change Digital Badge and Certification information

The ideal candidate will:

  • Understand the customer’s requirements and respond with a solution in a timely manner.

  • Be able to quickly learn new technologies in a self-directed manner as needed for the job

  • Develop an understanding of our systems integration and workflow, and be able to work quickly between multiple systems (e.g Thought Industries LMS, Stripe, Salesforce).

  • Be self motivated and productive in a virtual workplace.

  • Have excellent problem-solving skills, creativity, and attention to detail

  • Take ownership of work, sweat the details and take pride in producing   high-quality work

  • Be able to juggle constantly changing tasks and details without dropping the ball

  • Be able to interface professionally with a variety of internal colleagues, teams and external customers. 

  • Be effective in oral and written communication

  • Be comfortable with email and Slack as primary forms of communication

  • Be able to work independently as well as in a team

  • Be proficient on computers and be a quick learner on web-based programs

  • Be positive, proactive, and readily embrace change

  • Live in, or be willing to work on, a timezone within the APAC Region

  • Be willing to shift schedules as needed, to deal with the practical challenges presented by working with colleagues across global time zones. This would be a requirement for the first 3-6 months of the hiring date, to accommodate on-the-job training.

Qualifications

  • Bachelor's degree; or equivalent combination of education and experience. 

  • 2+ years of customer support, and operations experience. 

  • Proficiency in business technologies including Google Apps and Atlassian Tools,  such as JIRA Service Desk and Confluence

Additional Information

The Linux Foundation is an all-remote-work organization that hires world-class talent. We are as passionate about providing a flexible and supportive work culture as we are about open-source software. Collaboration is in our DNA, and we pride ourselves on being able to work closely together while not being tied to an office. We offer exceptional benefits - e.g., top-of-the-line healthcare, unlimited PTO, Flex Fridays, and a 100% 401k match (up to the IRS-defined limit per year).

The Linux Foundation is an Equal Opportunity Employer. We value diversity and encourage anyone interested to apply! All your information will be kept confidential according to EEO guidelines.

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1d

US Sales Lead

KaranaSan Mateo, Redlands, CA 92373, USA, Remote
5 years of experienceslack

Karana is hiring a Remote US Sales Lead

Company Description

At KARANA, we believe in the power of plants. We believe that it's possible to create insanely delicious, healthier foods that also respect the welfare of the planet at the same time. We're a fast-growing, venture-backed food tech company that creates meat from whole plants. Currently KARANA is serving the most delicious, indulgent plant based foods in Singapore and Hong Kong, and is gearing up to launch in the Bay Area and Southern California this quarter. As the US Sales Lead for the company, you will build and lead our multi-channel strategy to increase KARANA's customer base in North America, overseeing both retail and foodservice channels as we launch in the region. Additionally, you will be responsible for managing the most efficient channels for KARANA's monthly and annual growth goals. 

KARANAis based in San Mateo and Singapore and has been featured in CNN, CNBC, Tatler, TechCrunch, and Green Queen, amongst others

Job Description

  • Full Ownership of sales strategy and execution for US launch.

  • Lead our Retail go-to-market and grow from there starting in the natural and specialty channel in the California market

  • Develop relationships with, and manage, retail buyers, distributors, and brokers

  • Grow our food-service business by actively identifying and pursue top regional and national chain operators, marquee independents, and culinary influencers

  • Source and secure new customers and cultivate existing relationshipsthrough a profitable strategy. 

  • Bringing the brand to life in trade with best in class execution and creative activation

  • Execute sales programs and new product introductions with strategic operators

  • Execute monthly/quarterly business reviews and planning sessions with key partners, ensuring quarterly and annual priorities and sales goals are achieved

  • Planning and Forecasting- analyze sales data, manage budgets, and forecasts

  • Provide coaching and product training to distributor and broker reps and ensure they are provided with access to sales tools and POS

  • Represent KARANA at industry events and trade shows

  • Utilize CRM tool to create a customer call plan, strong opportunity pipeline, lead follow-up, and track sales activities

  • Effective utilization of sales tracking and business planning tools to input contracts, trade programs and determine opportunities for improved sales and profit growth

  • Be the voice of the market gathering data and insights to improve performance and assist marketing and product development teams 

  • Work with the rest of the team to ensure we are set up for success 

  • Other duties as assigned to drive growth in the US market.

Qualifications

  • You are aligned with our mission and hungry to make a positive impact on the world

  • Located in Bay Area or LA  (PST timezone mandatory)

  • At least 5 years of multi-channel sales experience

  • 3-5 years of experience in natural/specialty retail channel preferred

  • Comfort adopting and thriving in a tech-first company and integrating into our tech stack (Slack, Asana, CRM, Google Drive).

  • Exceptional communication, negotiation, and selling skills

  • A strong track record of growing sales and experience launching new products

  • A robust network of retailer, food-service, and distribution contacts

  • Know how to navigate the distribution and retail space to ensure sustainable results

  • Innovative thinker with proven track record for bringing new products to market

  • Patient, persistent, and goal-oriented

  • A growth mindset; you thrive in a fast paced, goal oriented, and ever changing environment

  • Highly organised, proactive, and enjoy rolling your sleeves up to be a team player.

  • Excellent ability to build and cultivate relationships

  • Start-up/emerging high growth brand experience preferred 

  • Willingness to travel 

 

Additional Information

  • A competitive salary and stock options

  • We take care of our employees and offer a benefits package

  • Unlimited annual leave 

  • Laidback and fun work environment

  • Opportunity to grow professionally with fast growing start-up

  • First tastes of some of the most cutting-edge meats made from whole plants

  • A chance to make the world a better place

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1d

React Developer Consultant

BitoviRemote
Designslack

Bitovi is hiring a Remote React Developer Consultant

PLEASE NOTE: At this time we are not reviewing or accepting any candidates located outside the United States and Canada. 

WHO YOU ARE 

React Developer Consultant

You’re an experienced React developer with a strong JS foundation, and you’re looking for more engaging, enjoyable work. You’d love to level up your skills working in different environments and with different technologies, and you get excited about seeing your projects out there in the real world. You like problem solving and having a team with whom you can brainstorm simple solutions to complex problems. You want the freedom to work where you want, when you want, and with the kinds of projects you enjoy most. 

In your career so far, you’ve built: 

  • 4+ years professional experience developing enterprise applications
  • 3+ years React experience with a strong JS foundation 
  • A solid background in Modern Front End Development, including JS frameworks 
  • State management patterns, functional components with hooks, and functional testing 
  • Strong communication and interpersonal skills 
  • A good understanding of Computer Science (CS degree or equivalent knowledge)

If that sounds like you, read on. We’ve got a place for you at Bitovi.

 

WHO WE ARE 

Bitovi helps companies create better software and applications. We’re driven by the desire to provide value - to our clients, to the technology community, and to our incredible team. 

Every day, we design and build a wide variety of high-profile applications. We discuss and design architectures, review code, and research new front-end technologies. We talk to our clients directly, guiding them through the process, identifying potential problems and unknowns, and tackling challenges.  

We help one another freely. We keep a Slack channel called ask-help and it’s used constantly. We develop new skills, build better developer tools, and work on new types of projects regularly - and take the time to present at conferences, give trainings, and run meetups. We’re huge devotees of open source, and our community of developers is second to none. 

Our fully remote team consists of about 80 developers and designers located around the US and Canada. We welcome diversity and non-traditional paths into the developer profession - we want the right person, not the right collection of tech keywords. 

You can learn more about us with this short read: Hello Potential Bitovian

 

WHAT YOU’LL DO AT BITOVI 

Develop.You’ll get to work on interesting projects in a culture that values quality over quantity and collaboration over cowboy coding. You’ll have time each month for a one-on-one with your team lead, each week with the whole React team for discussions and trainings, daily/weekly status meetings, and protected time to work on presentations, articles, or other passion projects. The bulk of your day will be spent on development, and projects you might work on include:

  • Build new apps using the latest React technologies
  • Refactor existing apps to use best practices
  • Work with a variety of state management options
  • Give and attend trainings across a variety of topics
  • Opportunities for growth in dev and team lead roles

Consult. You’ll meet with clients regularly to learn about their needs and update them on the progress of their projects. 

Travel. Pre-Covid, our development team traveled to meet with our clients in person, and we’ll be doing so again once it’s safe to travel. Travel averages 3-5 days every 10-12 weeks, and we’ll always be working with your schedule.  

Teach.You’ll have protected time each week to present at conferences, give trainings, plan and run meetups, create and maintain open source projects, and create various kinds of content in your area of expertise, with Bitovi’s full support. 

You’ll fit in well at Bitovi if you are: 

  • Interested in development best practices 
  • Experienced in contributing to or using open source projects 
  • Flexible enough to work well autonomously or as part of a larger team 
  • Always developing new skills, trying out new technology, and testing new ideas 
  • Comfortable working with clients directly 
  • Equally at ease in a leadership or team role 

 

WHAT WE OFFER 

First and foremost: you’ll get to be part of a supportive, talented, amazing team who supports and challenges one another to do their most exceptional work. You’ll get to contribute to and lead a diverse array of projects, expand your skills and stature in the tech community, and build a portfolio of work you’re passionate about and proud of. 

You’ll also enjoy excellent benefits, including: 

  • Competitive salary and annual bonus opportunity 
  • Completely remote work with flexible hours 
  • 401(k) matching 
  • 4 weeks of paid vacation in addition to 7 paid holidays 
  • Health, dental, vision, and life insurance 
  • Paid maternity and paternity leave 
  • Biannual company retreats to places like Las Vegas, New Orleans, and Amelia Island (on hold during Covid, but definitely to return!) 
  • Mini virtual retreats held quarterly during Covid 

 

HOW TO APPLY  

Please complete all sections in the application, including the questions.  Our developers manually review all our candidates; we do not use software or artificial intelligence to process the applications. We take time away from clients to review your applications, including these questions, and we ask that you take the time to answer them thoughtfully.

All job offers are contingent on successfully passing a background check.

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2d

Research Assistant (Home-based)

outsourcedEastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines, Remote
jiraslack

outsourced is hiring a Remote Research Assistant (Home-based)

Company Description

We are an AG-tech startup that believes you can have your chicken and eat it too!
Using advanced AI, we’re on a mission to transform the poultry industry by improving the lives
of the 1.8 trillion chickens reared over the next few decades.

Job Description

We are currently seeking a Virtual Assistant to join after our team. You will work very closely
with the CTO and his EA to assist the tech department with various research and ad hoc
administrative tasks.

Qualifications

  • Strong research skills
  • Highly organised
  • Strong time management skills
  • Strong written and verbal communication skills

Good to have

  • Administration and research experience in the tech industry
  • Experience with Jira and Confluence
  • Experience with Slack and Zoom

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2d

Director, IT Systems and Infrastructure

Procore TechnologiesRemote, OR 97458, USA, Remote
agileslackscrumAWS

Procore Technologies is hiring a Remote Director, IT Systems and Infrastructure

Job Description

What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries, not to mention one of the most dangerous. That’s why we’re looking for a talented Senior Manager,IT Systems and Infrastructureto join Procore’s journey to revolutionize a historically underserved industry.

As a Senior Manager,IT Systems and Infrastructureyou will manage a team of System Administrators and Systems Engineers responsible for maintaining and operating our corporate applications and infrastructure. This position will also play a leadership role in ideation and selection of systems, services, and methodologies used to support the enterprise and our employees. We are looking for someone who is passionate about growing talent, is technically strong, and is able to execute in a dynamic fast paced environment. Key areas of interest include access management, integrations and automation, configuration management and security.

This position will report to our Senior Director, IT Operations and can be based at any of our US offices or remotely in the US. We’re looking for someone to join our team immediately. 

What you’ll do:

  • Lead a high-performing team of System Administrators and Engineers through coaching, mentorship, and professional development
  • Implement and manage technical operating standards across a variety of systems and platforms
  • Drive business success through automation of common and critical IT services, including access management, provisioning, and compliance audits
  • Partner with other teams to create and maintain documentation, knowledge articles, and procedures required for proper operation of systems
  • Provide escalated support to other team members and teams
  • Maintain relationships and partner with vendors to escalate issues, resolve problems, and track work to completion.
  • Refine practices for intake prioritization, leveraging scrum and agile methodologies for continuous delivery and improvement
  • Define work schedules and ensure adequate coverage at all times.

What we’re looking for:

  • BA/BS degree or equivalent experience in Information Technology or Computer Sciences.
  • 10 + years experience working with an internal cloud-based IT organization with 3+ years managing, mentoring, motivating and growing a mature and goal-driven technology team
  • Experience with cloud-based infrastructure, platforms, and applications (IaaS, PaaS, SaaS) including AWS, GCP, Google Workspace, Okta, AAD, Zoom, Slack, etc.
  • Administration background or experience implementing and maintaining systems
  • Solid, functional knowledge of software integrations and automation tools
  • Ability to successfully communicate and coordinate with departments across the organization

 

Additional Information

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.

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2d

Workforce Management Real Time Analyst, Cash App

SquarePortland, OR, Remote
tableausqlslack

Square is hiring a Remote Workforce Management Real Time Analyst, Cash App

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, available and accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at cash.app/careers.

Job Description

The Cash Workforce Management team is a critical operations support team charged with supporting the rapidly growing Cash Customer Operations organization. Combining accurate staffing and demand forecasts with staffing optimization best practices, the Workforce Management team enables our operations counterparts to deliver and meet our turnaround and response time goals. As the WFM team is a key strategic partner, we seek to guide and influence how our Advocate team’s production hours are utilized and the needs of both our external and internal customers are being met. 

You Will: 

  • Monitor Cash App operations and performance indicators in real-time at an interval level: inbound contact volumes, average handle times, queue staffing, and contact center agent availability and adherence.

  • Monitor intraday forecast vs. actuals, adjust queuing, staffing, and schedules throughout the day, as required.

  • Provide post-day summary and analysis on prior days to determine key drivers and impacts, as well as actions to mitigate future risk.

  • Provide incident and outage response support, and immediately escalate any potential issues leading to variance from forecast.

  • Provide communication to and from Operations and other support departments for escalation of service-impacting issues.

  • Identify areas of opportunity and concern to the broader operations and leadership team, implementing process improvement and targeted programs to address problem areas immediately.

  • Actively engage with stakeholders and surface queue related issues to operational leadership. Host operations meetings and aggregate presentations. 

  • Generate insights for business units supported. Seek to implement scalable solutions for our customers. Utilize automation and efficiency practices where applicable. 

  • Have the opportunity to participate in project based work, OKRs, key initiatives, and implementation of new Real Time Management functions. Additionally, opportunities to work in partnership on cross functional projects. 

Working Schedule: 

Sunday - Thursday 12pm - 9pm PST or Tuesday - Saturday 12pm - 9pm PST

Qualifications

You Have:

  • Two+ years experience utilizing Workforce Management products (Nice, Aspect,Teleopti, Avaya, etc) and working in a Workforce Analyst role.

  • Experience managing real-time operations and making adjustments in real time.

  • Experience in a contact center environment with knowledge of common contact center statistics and technology.  

  • Experience and interest in using GSuite products (Docs, Sheets, Calendar, Gmail), Slack, MS Office (specifically Excel).

  • Growth mindset. Strong intellectual curiosity and willingness to continue learning and developing skill sets with Cash App. 

  • Outstanding work ethic and excellent written & verbal communication skills are an asset in this role.

  • Basic knowledge of SQL, Tableau, Hyperion, Looker or other BI and modeling tools.

  • Business acumen and strong understanding of Workforce Management fundamental concepts and metrics. 

This role is open to all CCO sites (Portland OR, Atlanta GA, Philadelphia PA, Saint Louis MO) & US-Remote.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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2d

Digital Project Manager

SquareSan Francisco, CA, Remote
jiraDesignslackqa

Square is hiring a Remote Digital Project Manager

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

The Block Brand and Purpose team mixes creative, communications, and data to build the Block brand and communicate our purpose of economic empowerment. We're designers, writers, strategists, technologists, analysts, and economists who work on everything from big brand campaigns to deep data analysis.

We're looking for an experienced digital project manager to help bring Block's web presence to life. You'll manage all phases of the creative and technical processes for design and front-end development of Block's website, block.xyz, and other digital-forward brand campaigns and projects. You'll work with both our teams, including Creative, Brand, Web Development, Social, Localization, and Engineering, and others across the company to improve the production of all our web needs. This is an exciting opportunity to build a corporate site from the ground up, and we are looking for someone with the expertise to establish new processes and documentation for adding and adjusting content on the site.

You will report to Project Management Lead.

You will:

  • Guide creative projects from ideation to execution including design and copywriting, localization, review, content entry, production, engineering, QA, and delivery
  • Scope and phase projects and set expectations to team members
  • Create project briefs, build schedules and timelines, and run meetings to keep teams on task, following each meeting with clear notes and action items
  • Manage workflows to ensure teams are delivering on time and adjust timelines while communicating to all parties along the way
  • Assess for potential risks and problem solve by providing solutions
  • Partner with technical project managers to establish new processes and documentation for all website related projects
  • Manage work tasks and communication across time zones using Asana, JIRA, Slack, Google Docs, and tools we don't even know we need
  • Juggle a mix of large and small projects, often with overlapping importance and urgency
  • Align projects and initiatives to Block's goals and ensure prioritization and resources are allocated across web projects
  • Conduct project retros to collect process-related feedback

Qualifications

You have:

  • 5+ years of project management experience, ideally web project management
  • An understanding of the design and creative web and digital development process
  • Experience developing new processes and documentation for new workflows
  • Experience with content management system workflows (like Contentful)
  • Experience with project management tools (like Asana), or in building and managing spreadsheets for team resourcing and project management

Even better:

  • Experience managing translation or content localization
  • Experience with Google Analytics or other web analytic tracking systems
  • Knowledge of and experience with A/B testing practices

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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2d

Cybersecurity Director (Volunteer)

2 years of experienceagileMaster’s Degree3 years of experiencejiraDesignslackqac++

WhoWhatWhy is hiring a Remote Cybersecurity Director (Volunteer)

Cybersecurity Director (Volunteer)

*Note: the following is an opportunity for volunteer, part time, flexible work. Please DO NOT APPLY if you are only looking for paid employment. * Minimum 6 months commitment required.

Are you an experiencedCyber Security Director with knowledge of Security Informationwho is passionate about making a difference? Are you excited about the opportunity to work with smart and talented individuals committed to producing great content in the public interest? Can you commit a minimum of 10-15 hours a week, working remotely on your own schedule with our far-flung, diverse team? 

The nonprofit news organization WhoWhatWhy is looking for aCYBER SECURITY DIRECTOR (Volunteer)to join the team. Do you want to be part of a dynamic multicultural team of IT security experts? Then joinWhoWhatWhy  and contribute to addressing security challenges.

You may need to work on a flexible schedule and on a short deadline. Someone who has a regular part of their schedule that allows them to act at a moment's notice.

We have a very accommodating work culture. As long as you can devote enough time in a given week to seriously tackle this challenge, you’ll be able to do so working remotely with our far-flung, diverse team on your own schedule.This is a work at home position and unpaid job.


Key Responsibilities:

You’ll work alongside respected industry professionals, learning about and using the latest tools and techniques to identify and overcome some of the most relevant and pressing security issues in the news world. 

  •  Provide technical leadership with respect to the development and execution of our key web application security, including conducting assessments of applications (web, cloud tools , internal apps) using range of manual and automated source code review techniques; performing security architecture reviews of applications in design and production phases; identifying potential threats and attacks to applications systems through threat modeling; identifying security recommendations and aligning them to appropriate risk ranking systems; integrating application security tools and process in pipeline; agile penetration testing; evaluating, developing, enhancing and/or running application security programs for our clients; conducting the above with a specific focus on DevSecOps.
  • Use knowledge of current application security best practices and industry trends to lead the implementation of application security solutions for our clients and support the clients in their desire to protect their business.
  • Participate in market facing activities and developing thought leadership materials. Use current technology and tools to enhance the effectiveness of deliverables and services. Play an active role in counseling and mentoring junior Cybersecurity team members.
  • Provide leadership to employees and manage and motivate teams with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in depth technical capabilities and professional knowledge. Maintain long term client relationships and networks. Cultivate business development opportunities.
  • Conducting application security vulnerability assessment using either manual penetration testing and source code techniques;
  •  Performing security architecture/threat modeling reviews on a wide range of applications and determining the appropriate security controls. Must be able to demonstrate experience by describing the types of applications that have been reviewed; the methodology followed as part of the review; the security controls evaluated as part of the review; sample findings that have been discovered; and sample remediation guidance that has been provided.
  • Evaluating application security programs for clients and developing key elements of the program as part of the enhancement process, and developing internal vulnerability assessment and management processes;
  • Evaluating Ops programs to determine how to embed security activities and working with employees to evolve their development programs to embed application security tooling and processes. 
  •  Integration of Security testing tools into pipeline


Qualifications 

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field and 5 years of related work experience, or a Master’s degree in Computer Science, Information Systems, Engineering, or a related field and 4 years of related work experience.
  • Must have 4 years of work experience performing of at least one of the following services in an independent manner:
  • Must have 3 years of experience working in Agile development, application security, or DevOps role, with experience in the following technologies: 
  •  Experience in Employee tools (Sales force, Slack, Jira, Bugzilla, ServiceNow etc.)
  •  Experience in Source code management (GitLab, GitHub, BitBucket, etc.)
  • Knowledge of QA Testing tools (nUnit, jUnit, Selenium, Cucumber, etc.)
  •  Application security testing tools (SAST, DAST, IAST, OSA, etc.) 
  •  Must have 2 years of experience in all of the following:
  1.  Developing enterprise applications or scripts for security testing (security as code) 
  2.  Performing manual application penetration testing
  3. Performing manual security code reviews

Perks:

  • Channel your passion in a stimulating environment
  • Learn the nuts and bolts of nonprofit operations in an up-and-coming organization
  • Develop new skills and gain valuable experience that can enhance your professional trajectory
  • Do amazing work on a flexible, part-time basis
  • Have fun while you make a difference 

To Apply:

Please send us a resume and carefully reasoned, customized cover letter that outlines your experience and skill set and explains why you’re a good fit for this position. Please provide a cover letter in the space given or send it to hr@whowhatwhy.org. Our mission must resonate deeply with you. We will not review applications that appear to be mass submissions. You must confirm your understanding that this is a volunteer position. Thanks!

 

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2d

Mobile Device Coordinator - Remote

MedableBoston, MA, USA, Remote
jirasalesforceoraclemobileslackiosandroid

Medable is hiring a Remote Mobile Device Coordinator - Remote

Company Description

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.

Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

Job Description

  • Provide hands-on support, installation, and configuration for Medable’s mobile device fleet including all software components, applications, databases, firewall configurations, and more

  • Assist with the provisioning, setup, and deployment of devices on behalf of Medable’s customers

  • Maintain all device and mobile device management platform technical and support documentation

  • Assist with managing global cellular data plans: monitor device usage and billing

  • Effectively uses Medable's software and other systems and solutions required to support customers and projects

  • Has understanding and knowledge of Medable's product

  • Able to identify and address issues or risks

  • Have an absolute passion for the support and well being of every single patient and site staff in every trial Medable supports

Qualifications

  • Knowledge of Mobile Device Management systems

  • Knowledge of Salesforce, ZenDesk, Jira or other similar helpdesk software

  • Excellent communicator both orally and in writing

  • General working knowledge of Android OS and Apple iOS

  • Knowledge of mobile technology - troubleshooting, operating systems, connectivity

  • Knowledge of Excel

  • 1+ years in mobile device management / telecommunications (preferred)

  • 1+ years experience working in the clinical trial industry (preferred)

Education

  • High School diploma or equivalency

Additional Information

  • Candidates located near our Woburn, MA office will be preferred. However, we are open to fully remote candidates given the proper qualifications.

Preferred Education:

  • Must possess excellent customer service skills both written and verbal

  • VMware Workspace ONE technical certifications (i.e., VSP, VTSP)

Software Skills:

  • VMware Workspace ONE, Oracle ERP, Microsoft Office Suite, Google Suite, Smartsheets, Slack

#LI-WD1

#LI-REMOTE

Additional Information

U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, and other legally recognized exemptions regarding vaccination status will be considered.

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2d

Director of Sales, Enterprises

B2Bsalesforceslackc++

1health.io is hiring a Remote Director of Sales, Enterprises

Job Summary 

The Director of Sales, Enterprises is responsible for generating sales leads and securing topenterprise accountsin the United States. The position is responsible for leveraging a strong foundation of traditional sales and operations best practices, and an openness for innovation to continually improve workflows and promote efficiencies. This position is currently an individual contributor role with opportunities to build a team as the business grows. The incumbent must have experience selling into enterprises with B2B salesexperience,and a high drive to support a growing company. 

Job Duties 

 

  • Hunter -This is a hunter role, we are looking for someone with an entrepreneurial mindset who is comfortable with picking up the phone, sending emails, or heading to a customer when required. We need someone who is extremely driven to close on competitive sales goals. Someone who will keep a pulse on trends, measure progress, and present to internal and external stakeholders 
  • Ideation and Experimentation -Maintains the pipeline, metrics and insight analytics, lead generation and market research activities, and constantly is looking for techniques to improve. 
  •  Documentation -Creates and maintains documenting systems to track any procedural changes, updates and/or newly developed systems. Prepare and present reports in relation to sales data.
  • Finance -Develops, manages, and reports on key revenue and margin metrics. Actively partners with Sales and Finance using forecasting software tools.
  • Subject Matter Expert -Uses deep network and expert knowledge of enterprises and B2B sales.

 

 

Job Specifications

 

Education and Experience

 

  • Bachelor’s degree in management, accounting or related field preferred. Relevant work experience can act as a substitute in lieu of a degree required.
  • Minimum of 10 years of sales experience with 5 years working directly with B2B required.
  • Business to business sales experience required. 
  • Prior experience in Human Resources and/or Healthcare Technology is highly desired. 
  • Experience working within a start-up and/or ambiguous environment, with proven experience to be adaptable preferred. 
  • Experience working within a software as a service (SaaS) company preferred.

 

Knowledge and Skills

 

  • Efficient and confident self-starter.
  • Excellent written and verbal communication skills.
  • Ability to prioritize and meet deadlines.
  • Knowledge of Microsoft Office, with a strong background in Excel.
  • Knowledge of Clari, Slack, LinkedIn Sales Navigator, ZoomInfo, and Salesforce.
  • Ability to work with mathematical equations and statistics.
  • Ability to work individually with minimal supervision and as a team.

 

Physical Demands

 

This job operated in a professional remote office environment. This job uses standard office equipment, such as computers and phones. This job is largely a sedentary role; however, the employee has the flexibility to move as needed. Constantly operates a computer, phone, keyboard, mouse, and other office productivity machinery. The employee frequently communicates with internal and/or external customers and co-workers. Must be able to accurately and effectively exchange information, recognize objects from short and long distances, and quickly work around them. 

 

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