slack Remote Jobs

998 Results

1d

Customer Support Advisor

WonderlicRemote
jirasalesforceslackc++

Wonderlic is hiring a Remote Customer Support Advisor

Customer Support Advisor - Wonderlic - Career Page
1d

Senior React Native Developer

KriptomatRemote job, Remote
jiramobileslackuiapiiosqaandroid

Kriptomat is hiring a Remote Senior React Native Developer


Kriptomat, the most user-friendly government-regulated European cryptocurrency exchange is looking for a new colleague to join us in the role of



Senior React Native Developer

(remote role based in Europe)



Would you like to become a part of an innovative, bold and growing team? Are you passionate about cryptocurrency and blockchain industries?Would you like to be a part of the team developing web applications from scratch for up to 1 million users & more?


Then, please read on!



Who are we?

Kriptomat is a fintech company headquartered in Tallinn, Estonia. Ever since we got founded in February 2018, we have been growing and providing an unparalleled service to our clients. We are working tirelessly to ensure everyday people can purchase, store, send, and receive cryptocurrencies effortlessly. This movement has just begun, and we look forward to providing our crypto community with outstanding solutions for many years to come.


Find out more about us from our CEO:


What is this role about?

You will be on a mission to develop and maintain our functional and stable mobile application to meet our company’s needs, making sure our app is well coded and that it cuts edge.

You will work closely with our engineers to ensure system consistency and improve our user experience by being responsible for the server side of our web applications.

You will change people's look and experiences when it comes to personal finances by enabling them to access the wonderful word of blockchain through cryptocurrencies.


In this role you will :

  • Develop and maintain excellent React Native iOS / Android applications with clean code
  • Make sure they are always cutting edge
  • Implement pixel perfect UI's that match designs
  • Implement clean, modern, smooth animations and transitions that provide an excellent user experience
  • Integrate third-party API's
  • Write unit and integration tests
  • Release applications to the Apple and Google Play stores
  • Work with native modules when required
  • Work as a part of small team, which will include other React Native developers, a project manager, QA professional, and a designer
  • Complete two-week sprints, and participate in sprint retrospectives and weekly standups
  • Assist with building estimates
  • Interact with team via Slack, Google meet, and email
  • Track your time throughout the day using Jira
  • Be a part of a community of React Native developers who share knowledge and help each other as problems arise
  • Follow FullStack's detailed development process


What do we offer?

  • Work with a highly collaborative, innovative, diverse, and bold team, passionate about crypto and committed to continuous learning and personal/professional development
  • Enjoy remote work with all the necessary equipment for maximum comfort and performance
  • Access anything you need for your continuous professional development – from training courses and reference books to a personally organized growth plan
  • Have fun at team building activities and workshops


Interested?

We review applications continuously, so please apply as soon as possible!


Instruction Partners is hiring a Remote Operations Coordinator, Program (Executive Support)

Operations Coordinator, Program (Executive Support) - Instruction Partners - Career Page

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3d

Director of Customer and Partner Marketing

AllboundRemote
B2BsalesforceDesignslack

Allbound is hiring a Remote Director of Customer and Partner Marketing

Allbound is looking for a Director of Customer and Partner Marketing

In this role, you will collaborate closely with sales, customer success, and marketing counterparts to design and deploy programs and campaigns that engage, retain, and delight our customers, building strong relationships at all levels including executives, while driving bottom-line growth. This is truly a unique role as this person will have channel management experience in order to interact with our customers who specialize in the channel.

You are responsible for creating a deep connection with customers, driving customer engagement, faster time-to-value, increased loyalty, adoption and advocacy to support net retention goals. You’ll partner across marketing, sales, customer success, and product teams to define and operationalize the customer journey in alignment with customer and business outcomes. This role is part of our Marketing team and will report directly to the VP of Marketing and will also work hand-in-hand with our VP of Customer Experience and the rest of the Customer Experience team.

 

Who You Are

  • Have had experience managing a channel and/or partnership program
  • An expert-level knowledge of B2B marketing, B2B SaaS sales cycles, and Customer Marketing best practices
  • Buyer and customer focused: an ability to understand buyer needs and develop appropriate messaging and tactics to support account and buyer objectives and translate the value of Allbound
  • Data-driven approach to impact customer upsells, retention, and growth
  • Execution of customer programs across many different teams
  • Excellent interpersonal skills, with the ability to communicate efficiently with customers
  • Able to interpret data and insights in order to develop and share customer insights to guide messaging and strategy
  • Ability to deliver results under pressure, work independently, and take ownership of assigned tasks

Projects You’ll Work On

  • Building relationships with our customers, putting them at the center of our marketing strategy to highlight transformative stories that drive loyalty, community, inspiration and impact
  • You’ll find ways to create and manage customer events, communicate the importance of partner programs, and influence the importance of the channel
  • Open a two-way line of communication between current clients, industry experts, and the business to create real connections, develop customer loyalty, learn about customer problems, and better serve consumers with tailored products and services
  • Create and measure effectiveness of campaigns to build customer advocacy and generate upsells & renewals
  • Build and maintain Allbound’s community -- both online and offline -- and public perception. Engage audiences on a variety of outlets including online forums, social media platforms, Slack, in-person groups, and more to reach all audiences where they are
  • Communicate with department executives with valuable customer input. Bring other members of the organization the direct feedback, experience and testimonials of happy customers
  • You’ll find creative ways to partner with customers through reference activities, customer stories, sales collateral, press events, and importantly, advocacy
  • Gather information regarding product release announcements for monthly newsletter, inspiration series
  • Create and deploy strategic customer programs and campaigns to achieve pipeline and renewal goals and measuring the effectiveness of those campaigns
  • Drive customer retention with insightful educational content that engages customers throughout the advocate journey
  • Demonstrate appreciation for customers with the development and execution of the customer gifting programs
  • Assist in the case study process by identifying accounts/ customers that are having success with Allbound while working collaboratively with marketing to help gather and assimilate the content and results from the customer
  • Help celebrate the accomplishments of our customers and partners through an award program showcasing through case studies and blogs
  • Manage customer references list that align to sales, product growth, and key marketing initiatives
  • Create and manage Customer Advisory Board for the Product and Marketing teams
  • Assist with programs to grow reviews on review sites to promote awards in leadership categories

Experience

  • 5+ years of Channel/Partnership and Marketing experience in a SaaS Environment
  • Must have partnership/channel experience
  • Must have worked for a SaaS company, ideally in a start-up environment
  • Experience executing in the development of programs
  • Strong attention to detail with the ability to move fast and be responsive to changing business needs
  • Confident in presenting metrics to key stakeholders
  • Strong writing, presentation creation, and public speaking skills
  • Organized self-starter with ability to work independently and in a team environment
  • Familiar in Salesforce and HubSpot Marketing Automation
  • Bachelors’ degree from an accredited university

 

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3d

Customer Success Manager

WonderlicRemote
tableausalesforceslackc++

Wonderlic is hiring a Remote Customer Success Manager

About Wonderlic 

Work a four-day week from anywhere for a company where people truly believe in what they’re doing! Wonderlic is focused on leading the way in fair, predictive science to create a world where everyone has their best job, and that starts with you! We leverage science to deliver evidence-based insights to empower smarter employment decisions, using simple, intuitive assessment tools, and to make sure our own team is engaged and equipped to do their best work. Wonderlic has always championed progressive, sustainable approaches to building a culture that allows people to do their best work while living their best lives. Here are some of the ways we do that: 

  • Work from anywhere in the United States 

  • Four-day (32-hour) work week 

  • 21 days of PTO plus a paid company shutdown from 12/26 to 12/31 

  • True work/life balance and flexible work arrangements – we work with you to meet your needs, and we continue to evolve our company-wide approaches to flexible work 

  • Internet stipend 

  • Competitive compensation and benefits 

  • Paid parental and primary caregiver leave 

  • Medical, dental, vision, FSA, and HRA 

  • Short- and long-term disability, life, and AD&D insurance 

  • Pet insurance 

  • 401k 

 
At Wonderlic, we combine our science-based assessment background with the best talent to innovate the way modern pre-employment screening is leveraged by the recruiting industry. We expertly combine I-O psychology, machine learning, and artificial intelligence to ensure applicants find their best jobs. Wonderlic provides the most trusted, scientifically validated assessments for sophisticated HR teams looking to identify top applicants and accurately predict on-the-job performance potential. 

Summary 

To partner with and provide strategic guidance to customers with the goal of aligning the customer's objectives to Wonderlic products and services. The Customer Success Manager will be responsible for regular and proactive engagement with their portfolio of customers to guide their customers to value realization while also uncovering and mitigating any risk within the portfolio. 

Competencies 

  • Customer Experience Management 

  • Customer Relationship Management 

  • Client Focus 

  • Product and Technical Knowledge 

  • Attention to Detail 

  • Business Acumen 

  • Change Management 

  • Collaborating with Others 

  • Impact and Influence 

  • Thinking Strategically 

  • Ensuring Accountability 

  • Continuous Learning 

  • Entrepreneurial Mindset 

  • Embracing Diversity 

Key Responsibilities 

  • Actively monitor and manage relationships by fully understanding client goals, objectives and status of clients business 

  • Build customer relationships through strategic conversations to understand organizational business objectives and goals 

  • Conduct client-facing meetings and presentations on service delivery and opportunities for adding value to our customer's business  

  • Coach customers to be product experts 

  • Identify blockers and barriers to customer adoption, creating feedback loops between the customer and product teams 

  • Act as a customer advocate within the company and streamline the customer experience to prevent turnover 

  • Manage numerous customers and contacts at different stages of the customer lifecycle 

  • Work closely with the account management team to win customer renewals 

  • Leverage customer health monitoring tools to identify potential issues, and work with your customers to implement strategies for product success 

  • Manage the customer database and ensure that all records are up to date 

  • Travel occasionally to customer sites to educate the on-site team on best practices to further drive results and customer success 

Qualifications and Experience 

  • Tableau 

  • Slack 

  • Toolkit 

  • Intercom 

  • Stripe 

  • Gong 

  • GoToWebinar 

  • Confluence (Basic) 

  • Calendar Software (Intermediate) 

  • Customer Relationship Management (CRM) Software (Advanced) 

  • Software as a Service (SaaS) Operating Model (Basic) 

  • Microsoft Office Suite (Intermediate) 

  • Software as a Service (SaaS) (Intermediate) 

  • Salesforce (Intermediate) 

Policies 

Wonderlic is proud to be an equal employment opportunity/affirmative action employer. Here, diversity is valued and celebrated, and is what makes us such a successful team. Wonderlic does not discriminate in employment on the basis of race, color, religion, gender, gender identity, pregnancy status, national origin, sexual orientation, marital status, disability, genetic information, age, parental status, military/veteran status, or any other factor protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#bi-remote

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3d

Customer Onboarding Manager

WonderlicRemote
tableausalesforceslackc++

Wonderlic is hiring a Remote Customer Onboarding Manager

About Wonderlic 

Work a four-day week from anywhere for a company where people truly believe in what they’re doing! Wonderlic is focused on leading the way in fair, predictive science to create a world where everyone has their best job, and that starts with you! We leverage science to deliver evidence-based insights to empower smarter employment decisions, using simple, intuitive assessment tools, and to make sure our own team is engaged and equipped to do their best work. Wonderlic has always championed progressive, sustainable approaches to building a culture that allows people to do their best work while living their best lives. Here are some of the ways we do that: 

  • Work from anywhere in the United States 

  • Four-day (32-hour) work week 

  • 21 days of PTO plus a paid company shutdown from 12/26 to 12/31 

  • True work/life balance and flexible work arrangements – we work with you to meet your needs, and we continue to evolve our company-wide approaches to flexible work 

  • Internet stipend 

  • Competitive compensation and benefits 

  • Paid parental and primary caregiver leave 

  • Medical, dental, vision, FSA, and HRA 

  • Short- and long-term disability, life, and AD&D insurance 

  • Pet insurance 

  • 401k 

 
At Wonderlic, we combine our science-based assessment background with the best talent to innovate the way modern pre-employment screening is leveraged by the recruiting industry. We expertly combine I-O psychology, machine learning, and artificial intelligence to ensure applicants find their best jobs. Wonderlic provides the most trusted, scientifically validated assessments for sophisticated HR teams looking to identify top applicants and accurately predict on-the-job performance potential. 

Summary 

The Customer Onboarding Manager works to equip and enable customers to achieve their business outcomes through their application of Wonderlic products. 

Competencies 

  • Embracing Diversity 

  • Entrepreneurial Mindset 

  • Customer Experience Management 

  • Product and Technical Knowledge 

  • Achievement Orientation 

  • Training Others 

  • Customer Value Management 

  • Market, Industry, and Competitive Knowledge 

  • Attention to Detail 

  • Business Acumen 

  • Change Management 

  • Collaborating with Others 

  • Impact and Influence 

  • Thinking Strategically 

  • Project Management 

  • Continuous Learning 

Key Responsibilities 

  • Demonstrate effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts, and business leaders 

  • Educate new customers on technical product information and provide hands-on support to assist these customers during the introduction phase 

  • Demonstrate a commitment to quality and customer service with enthusiasm and flexibility 

  • Leverage customer health monitoring tools to identify potential issues, and work with your customers to implement strategies for product success 

  • Identify blockers and barriers to customer adoption, creating feedback loops between the customer and product teams 

  • Facilitate engaging training delivery of classroom and webinar programs 

  • Coordinate the day-to-day administration and logistics of training initiatives 

  • Conduct needs assessments and engage with clients to ensure that the training solution meets their business goals and training requirements 

  • Assess and benchmark the effectiveness of instructional programs to direct program development 

  • Address client feedback and training questions received through training sessions or through other communication channels 

  • Provide status updates on timing, implementation, and success of all training activity on a regular basis 

  • Develop new programs, including training materials, to align with business objectives, needs and strategies 

  • Create training participant guides, facilitator guides, job aids, and performance support deliverables as requested or required to support learning solutions 

  • Seek out the latest research and best practices, and identify key trends that will inform current and future learning programs 

Qualifications and Experience 

  • Customer Relationship Management (CRM) Software (Intermediate) 

  • Microsoft Office Suite (Intermediate) 

  • Software as a Service (SaaS) (Intermediate) 

  • Salesforce (Intermediate) 

  • Tableau 

  • Slack 

  • Toolkit 

  • Intercom 

  • Gong 

  • GoToWebinar 

  • Software as a Service (SaaS) Operating Model 

  • Confluence 

  • Calendar Software 

Policies 

Wonderlic is proud to be an equal employment opportunity/affirmative action employer. Here, diversity is valued and celebrated, and is what makes us such a successful team. Wonderlic does not discriminate in employment on the basis of race, color, religion, gender, gender identity, pregnancy status, national origin, sexual orientation, marital status, disability, genetic information, age, parental status, military/veteran status, or any other factor protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

 
#BI-Remote 

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3d

HR Recruitment Manager (Volunteer)

Bachelor's degreeslackc++

WhoWhatWhy is hiring a Remote HR Recruitment Manager (Volunteer)

HR Recruitment Manager (Volunteer)

 

Check out WhoWhatWhy.org. You’ll quickly see that, besides being a nonprofit news organization, we’re a credible solution to the raging debate over whether the news is “fake” or not,” with agenda-free research and publishing bracingly fresh analysis. Not left-wing, not right-wing, not consensus-seeking. We just want the truth — whatever it is. 

And because we’re straight to the point, we make clear that we’re looking for volunteers — skilled volunteers. Yes, we’re a nonprofit that wasn’t funded by a zillionaire. Yes, we decline to accept corporate ads. Because of that, we look for volunteers —  with the possibility, down the road, of compensation based on proven results.

As a startup, we are looking for people who would bring structure and scale to complex growth challenges of a non-profit organization and at the same time willing to roll up their sleeves to get stuff done!

This is an opportunity for you to be part of an organization where you can influence the thinking around our people processes and systems, which results in a direct impact on our employee experience and growth of WhoWhatWhy.

We are looking for a passionate, high energy individual who is excited about creating and implementing HR programs, structures, and processes. 

The Talent Acquisition Manager is responsible for full life cycle recruitment.

This individual will develop, facilitate and implement all phases of the recruitment process ensuring attraction and hiring of professional talent. 

The TA Manager will partner with internal stakeholders to define strategic objectives around hiring needs and determine best recruiting methods. 



 

Expectations 

You will work remotely and on your own schedule as we believe remote work is essential to cultivate a productive and happy culture. We also require a minimum commitment of 6 months for at least 10-15  hours a week (Though doing more is not discouraged!). Because our staff is spread throughout the world, we communicate mostly through Slack and email, and team members are requested to be highly responsive in a timely manner. All staff are required to respond to emails on a daily basis. 

Please note that this is an unpaid and work-from-home position. 

 

Responsibilities

  • Partner with departments and help them identify the skills and capabilities that are required
  • Hire and lead a team of recruiters to support the department recruitment requirements 
  • Set up processes, data tracking and reporting to provide regular updates to the department leads and managers on recruitment progress. 
  • Assist with end to end recruitment of senior management roles including job ad creation, resume screening, interviews and placement. 
  • Function as a partner to key leaders, engage in strategic planning meetings to translate business needs into HR recruitment plans 
  • Coordinate, develop and execute weekly communication plans aligned to recruitment risks, updates and progress. 


 

Qualifications 

  • Bachelor's degree and 5+ years of HR experience, specifically focused in recruitment and talent sourcing. 
  • Recruitment experience with an emphasis on identifying and hiring a diverse group of talented individuals. 
  • Ability to grasp and project the WhoWhatWhy brand, its values, and its distinct vision in the HR policies and processes.
  • Ability to take initiative and build strong relationships. 
  • Ability to establish trust and confidence by demonstrating a high level of credibility and integrity.
  • Exceptional communication skills, time management, and attention to detail are key attributes in this role

 

Perks

  • Channel your passion in a stimulating environment
  • Learn the nuts and bolts of nonprofit operations
  • Interact with people at all levels and collaborate with smart, accomplished coworkers 
  • Develop new skills and gain valuable experience that can enhance your professional trajectory
  • Do amazing work on a flexible, part-time basis
  • Have fun while you make a difference

 

To Apply 

Please send us a resume and carefully reasoned, customized cover letter that outlines your experience, skillset and explains why you're a good fit for this position.Our mission must resonate deeply with you. If there is no option to attach a cover letter, please send a cover letter to hr@whowhatwhy.org.

* Please confirm your understanding that this is a volunteer position. We will not review applications that appear to be mass submissions.

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7d

Inside Sales Representative

agileDesignslack

Ease Learning is hiring a Remote Inside Sales Representative

Inside Sales Representative - Help Desk

 

The ISR has full ownership and responsibility for managing the sales cycle and ensuring the achievement of significant new revenue generation targets for our Help Desk business. You will hunt for new opportunities and are able to close new accounts. You have a passion for building and maintaining broad relationships, developing and managing opportunities in a fast-paced, complex selling environment.

You are a creative, out of the box thinker, able to articulate the company’s platform vision. You can sell at the most strategic level and form a broad strategy for winning customer buy-in.

 

Essential Responsibilities and Duties

  • Prospect for qualified opportunities, create value and grow the busines
  • Attend conferences and networking events 
  • Develop and manage new business opportunities from initial contact through contract signature
  • Manage sales metrics and key performance indicators and present to leadership team monthly
  • Utilize Hubspot CRM to track prospect lists, log calls, demos and proposals submitted
  • Utilize Hubspot CRM to manage sales pipeline and update for weekly pipeline report 
  • Communicate weekly updates to sales team on new prospects and next steps
  • Collaborate with marketing team on proposals and marketing materials to improve product positioning

 

Communication and Collaboration

  • Project positive attitude while establishing effective professional relationships with clients.
  • Conduct client meetings.
  • Collaborate with other Ease Learning team members as necessary to ensure client satisfaction.
  • Make effective decisions and communicate to all team members.
  • Cultivate a close, collaborative and professional working relationships with members of the project team (Lead Learning Designers, Learning Designers, Media Developers, Visual Designers, Web Developers, Learning Experience Designers, etc.). 
  • Act as a conduit of information between all key stakeholders to move projects forward.

 

Competencies 

To perform the job successfully, an individual should demonstrate the following competencies:

  • Leadership - Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others.
  • Client Management - Manages difficult or emotional client situations; able to negotiate positive outcomes; responds promptly to clients’ needs; solicits client feedback to improve services; responds to requests for service and assistance; meets commitments.
  • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes oneself available to staff; provides regular feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.
  • Financial Project Health -  Reduces costs when possible.  Consolidates and analyzes profitability, revenue, margins and utilization of team members.  Helps create pipeline forecasts and broad-based financial pictures of projects across the organization.
  • Teamwork - Balances team and individual responsibilities; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
  • Communication Skills - Focuses on solving conflict, not blaming; keeps emotions under control; remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; demonstrates group presentation skills; participates in meetings.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Delegation - Delegates work assignments; matches the responsibility to the person; sets expectations and monitors delegated activities; provides recognition for results.
  • Quality Management - Looks for ways to improve and promote quality.
  • Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
  • Tools - Project Management tools such as Smartsheet and other tools such as Google suite but not limited to these tools.

 

Additional Duties

The ISR role requires strong oral and written communication skills, and the ability to balance and manage multiple projects and tasks simultaneously in a constantly changing environment, and the ability to work virtually and independently.

  • Act in a professional manner in all communications.
  • Post work hours (full-time) to Google calendar. 
  • During your posted work hours be available on Slack or other group chat systems (meetings should be listed in the calendar and set Slack to Do Not Disturb during those times).
  • Have a set and quiet workspace available during work hours; minimize interruptions and noise level.
  • Use Ease Learning’s project management system to record project status, monitor schedules, and track time daily.
  • Manage assigned workload and adhere to all deadlines.
  • Support professional development initiatives.

 

Supervisory Responsibilities

None

Reports To

You report to the CEO.

Education/Experience

  • 1 - 2+ years of experience in quota carrying sales position

 

Working Conditions & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a predominantly sedentary light office position with high frequency of keyboarding/computer work (90% of the workday). While performing the duties of this Job, the employee is regularly required to:

 

  • The employee is required to regularly use hands and fingers, talk and hear
  • The employee is occasionally required to walk
  • Specific vision abilities required by this job include close vision and the ability to focus.
  • The employee usually works in a quiet environment

 

Disclaimer

The above Job Description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Ease Learning expects a “can do” attitude and agile approach to tasks as needed to support company growth.

 

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Per Scholas Inc. is hiring a Remote Events & Communications Consultant

Title:Events & Communications Consultant

Location:Remote

Duration:6 months Full-Time (Temp to Perm)

Pay range:$80,000-$90,000k

 

OVERVIEW

The Events & Communications Consultant is responsible for strategic bodies of work at the organization including Events, Thought Leadership, and External Positioning, and Earned Media/Public and Relations. The Consultant will partner with the Senior Manager of Events and operate as a subset of the Marketing team. Additionally, they will be a collaborative leader and partner with teams and colleagues across the organization. 

The ideal candidate will have demonstrated experience in event strategy & events background.  Leading the efforts in the tactical work within the Marketing team, focused on Event execution (e.g., town hall with a detailed run of show, Diverse by Design events, and major launch initiatives related to our expansion sites for 2022). 

 

WHAT YOU’LL DO

Thought Leadership & External Positioning

  • Lead efforts to create and co-create thought leadership opportunities, moments, and collateral that elevate Per Scholas’s position as a national leader in training, technology, DEIB, and economic equity, and opportunity. 
  • Counsel and prepare Per Scholas leaders for external thought leadership opportunities.
  • Provide counsel and expertise related to Diverse by Design, from positioning and growth to communications strategies and implementation.
  • Participate in key communities of practices/alliances/networks and serve as Per Scholas’s communications representative. 

 

Earned Media/Public Relations

  • Responsible for earned media and public relations efforts to elevate Per Scholas’s position as an organization advancing opportunity and increasing economic equity. 
  • Manage and direct agency partner(s) with the mandate to increase earned media coverage in key markets and outlets. 
  • Serve as the organization’s media trainer, building the capacity of Per Scholas colleagues to interact with members of the press and empower leaders to foster and grow relationships with the media to maximize the benefit for the organization.

 

Events

  • In partnership with the Senior Events Manager, continue to grow Per Scholas’s events offerings to ensure consistency and best-in-class status.
  • Plan and execute in-person, hybrid, and virtual events, with a focus on follow-up and engagement strategies with speakers and attendees, further strengthening relationships with Per Scholas and Diverse by Design in particular. 

 

Internal Communications 

  • Partner with Internal Communications lead at Per Scholas to develop and execute integrated internal communications strategies to increase connectivity and understanding across 450+ Per Scholas colleagues coast to coast.
  • Provide counsel to Per Scholas leaders as it relates to internal communications initiatives. 

 

Special Projects As Assigned

 

WHAT YOU’LL BRING TO US

Professional Requirements

  • Bachelor’s Degree (or equivalent experience) in Marketing, Communications, or Business required.
  • 10+ years of experience leading communications initiatives for a corporation, nonprofit, government agency, or educational institution, or in an agency setting. 
  • Exceptional and proven thought leadership, earned media, event architecting, and executive positioning expertise.
  • Experience working in a collaborative environment with creative, marketing, and financial teams.
  • Experience managing cross-functional teams, with budgetary responsibility.
  • Proficiency at Zoom Meetings and Zoom Webinars, Slack, Google Suite, and Microsoft Suite.
  • Demonstrated ability to work with senior leadership teams.
  • Demonstrated experience in managing direct reports.
  • Occasional travel to Per Scholas campuses and team convenings.

 

PERSONAL CHARACTERISTICS

  • You thrive in a creative, intensive, fast-paced environment with people who are passionate about their work and our mission.
  • You are a strategic thinker, with exceptional organizational and time management skills.
  • You are a collaborative team player, but also able to work independently.
  • You are an effective communicator with strong oral and written skills.
  • You are a creative, critical thinker who can problem solve and advocate to shape effective communications strategies and plans.
  • You are a champion of inclusive communications, and fiercely committed to diversity, equity, inclusion, and belonging. 

 

WHY WORK HERE?

We believe our staff is the heart and soul of the organization. Our workplace culture is challenging, supportive, collaborative and mission-driven. We take a genuine interest in career paths and work-life balance, and welcome contributing ideas from staff at all levels. Working at Per Scholas means working somewhere full of engaging, savvy, diverse people who care deeply about pushing our work forward.

You’ll enjoy a welcoming and casual professional environment, self-development opportunities, innovative technology, and benefits like health care and a 401K match. If you want to work in a progressive organization, where you can build something meaningful and have fun while doing it, we would love to hear from you.

Per Scholas strives to deliver an equitable compensation and benefits package to support the financial, mental and physical wellness of our staff. We offer 37 paid days off during your first year of employment, Summer Fridays (early close each Friday of the Summer), medical benefits with premiums starting below $20 per paycheck, $1 for $1 matching on 401k contributions up to 6% of pay.

ABOUT PER SCHOLAS:

Per Scholas is a national organization that has been advancing economic mobility for more than 25 years. Through rigorous training, professional development, and robust employer connections, we prepare individuals traditionally underrepresented in technology for high-growth careers in the industry. We partner with leading employers to build more diverse talent pools, directly connecting our graduates to new career opportunities at businesses ranging from Fortune 500 companies to innovative startups. With campuses in 17 cities, Per Scholas has trained more than 16,000 individuals in tech skills, building bridges to careers in technology. To learn more, visit PerScholas.org and follow us on LinkedIn, Twitter, Facebook, and Instagram.

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. See our full EEO statement here.

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Instruction Partners is hiring a Remote Operations Coordinator, Program

  

  This is a full-time, remote position with a flexible location.

Position Description:

 At Instruction Partners, we are dedicated to achieving our vision that all students experience an excellent education that prepares them to contribute to their community, achieve economic security, and pursue their dreams. Reporting to both the Managing Director of Early Literacy and the Managing Director of Emerging Services, the Operations Coordinator will play a critical role in supporting the weekly and monthly coordination and execution of all our pilot partner school systems and custom project deliverables for the assigned teams. From creating and managing project plans to communicating with external partners and participants, they will ensure all pilot and custom partnerships and professional development work runs smoothly.Candidates should be passionate about creating new and improving existing operational processes within these teams and across the Program team as a whole, regularly utilizing the ability to zoom in and out from daily tasks to drive forth the operational efficiency of the teams.  

Responsibilities

  • Support the Managing Director, Early Literacy and the Managing Director, Emerging Services and their teams on all team operations, including:
    • Coordinate event logistics, such as 
      • Scheduling and coordinating large in-person or virtual training sessions and events
      • Providing in-person event support (site setup, registration, materials printing, notes and summaries)  and online logistics support (i.e. tech support, break out rooms, etc.)
      • Building online access for resources and materials 
      • Support materials development (copy editing, formatting, printing)
    • Support all logistics for our instructional observations in schools, both in-person and virtual, including organizing schedules, preparing school and partner-specific materials, recording data, and supporting the development of summary reports and presentations
      • Prepare logistical briefings, written and/or verbal, containing site-specific and general training information 
      • Coordinate with relevant parties to design surveys for participating partner educators, and support internal learning through curation of meeting survey data and other partner progress data as needed
      • Communicate with participating schools and systems, coaches, principals, and stakeholders
      • Support with scheduling district meetings as requested
    • Support all logistics and project management for custom projects, both in-person and virtual, including developing project plan templates, prepping project launches, copy editing external presentations, and scheduling internal and external meetings  
  • Serve as the project coordinator across workstreams and support planning and execution of each team’s project plans
  • Sit on the organization's operations team and work on organization-wide operations projects
  • Provide additional support as needed, specifically providing scheduling and logistics support, including support with copy editing, materials access, Google Drive management, providing data analysis, material formatting, and scheduling support to the Early Literacy and Emerging Services team as well as the Program team as a whole. 

Candidate Qualifications and Traits:

  • A strong grounding in antiracism learnings and inclusive practices
  • Education experience is a plus!
  • Experience managing complex (and sometimes, ambiguous) projects. 
  • Experiencing managing and moving with flexibility and efficiency across multiple workstreams
  • Strong verbal and written communication skills with the ability to capture diverse opinions, thoughts, and voices in writing
  • A self-starter with strong reasoning skills who is comfortable navigating ambiguity and establishing clarity
  • Proficient to expert level skills with Microsoft Office, Google Suite, and Slack (or, an evidenced ability to learn new systems quickly)

Our Commitment to Diversity, Equity, and Inclusion in Hiring

At Instruction Partners, we know that difference enhances, transforms and strengthens our ability to serve students and schools. We invite and celebrate diversity of all perspectives, and we are deeply committed to ensuring equitable access and voice throughout our organization. Instruction Partners is proudly an equal opportunity workplace, and we value the inclusion of persons who have experienced poverty and/or for whom English is not their first language, and every race, gender identity, sexual orientation, disability, culture, ancestry, religion, national orientation, age, marital status or Veteran status. Join us, and let's work together to support great teaching and accelerate learning for every student.

Research shows that while men apply to jobs when they meet about 60% of job criteria, women and other marginalized groups tend to apply only when they check every box. So if you think you have what it takes, but you’re not sure that you check every box, we still want to hear from you. 

Compensation:

The salary for this position is $60,000. Detailed information about the organizational compensation philosophy is available upon application.Instruction Partners offers flexible work hours and location.Competitive benefits and private retirement investment options are available, as well as a generous vacation policy.

Timeline:

We are looking for candidates to join our team summer of 2022, with an ideal start date in July.

Our Vision

All students experience an excellent education that prepares them to contribute to their community, achieve economic security, and pursue their dreams.

Our Mission

We work shoulder to shoulder with educators to support great teaching and accelerate student learning. We focus on small systems, both districts and charters, and we work to ensure equitable access to great instruction for students in poverty, students of color, students learning English, and students with disabilities.

Our Core Values

Live Big-Hearted

We care deeply about ourselves, each other, our work, our partners, and the students we serve. We value the differences each other brings to the table because we know diversity of voice, thought, and experience makes us better. We operate joyfully and without ego, collectively focused on the broader good.

 

Choose Optimism

We believe that, with the right support, every student can succeed. We have the courage to lean into challenges and believe in the possibility of overcoming obstacles while holding a high bar for ourselves, partners, educators, and students. As we advance antiracist actions, our path may not be smooth, but we will walk it anyway because we have faith that the journey will make our team and our education system better.


Advance Antiracism

We create and uphold space for all team members, partners, and students so they are seen, valued, and heard. We lift the voices and experiences of Black, Latinx, Native, and Asian American and Pacific Islander people. We actively look for and confront patterns and systems that cause inequitable harm in order to create more equitable outcomes within our organization and with partners. We embrace diverse expressions of excellence that make our team more inclusive and effective.
 

Be Honest

We are open, authentic, and truthful with ourselves, teammates, and partners. Our trust in each other and our work gives us the courage to lean into difficult conversations, put forth new ideas, and give and receive feedback through the lens of equity of voice and experience. We understand the intense and gripping nature of our work, so we name our needs to ensure we are practicing self-care and love within our beloved community.

 

Get Practical

We believe support should be thoughtful by meeting people, schools, and systems where they are. We leverage the voices, strengths and stories of families, educators, partners and teammates to find answers, because we know there isn’t a “one size fits all” solution to the challenges of our education system. We always look for ways to work smart, focus on the most relevant impact, and reduce friction to make it easier to take action while grounding our progress in equity.

 

Keep Learning

We know and love that we don’t yet have all the answers because we are nerds for learning, even when it’s hard or ambiguous. We actively pursue new knowledge, research, and evidence so that we can leverage the latest insights and best practices in our work, then we put that knowledge to work in partnership with our team, our partners, and the students and communities we serve. We respect the learning that springs from our own antiracist journeys, and vow to activate our knowledge in pursuit of equity and excellence.

How We Work

Instruction Partners is a nonprofit organization dedicated to excellent instruction for all students, with a focus on students in poverty, students with disabilities, students learning English, and students of color. We keep one foot in practicality and the other in evidence-based best practices because we believe that leveraging high-quality, grade-level content and providing just-in-time supports will accelerate learning for all students.

Instruction Partners spends time getting to know the needs of the educators, leaders, and systems it serves, allowing the team to custom-build service plans to support partner goals. Partnerships include on-the-ground support, and partnership team members serve as thought partners to the school systems they serve, a team educators can reach out to and feel supported by.

Instruction Partners provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Instruction Partners complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 


 

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11d

AI/ML Seasonal Instructor

AI4ALLRemote
3 years of experienceslackpython

AI4ALL is hiring a Remote AI/ML Seasonal Instructor

About AI4ALL

AI4ALL is a national nonprofit that opens doors to the artificial intelligence industry for historically excluded talent through education and mentorship. We nurture a diverse global community of students and emerging leaders who learn AI fundamentals and who then apply those principles to influence AI in a positive direction. AI4ALL has empowered over 15,000 people in all 50 states and globally with AI education through their Open Learning, Summer Programs, College Pathways, and Changemakers in AI programs. Seventy-nine percent of alumni are interested in a career in AI after completing an initial AI4ALL program, and many are already making significant impacts in the field, from educating their peers to winning “best paper” at top AI conferences. As of fall 2021, AI4ALL programs run in partnership with 23 universities and colleges around North America and reach over 700 high schools around the US.

By telling a new story about who can be a leader in AI, we’re creating tomorrow’s AI leaders and changing technology’s future. AI4ALL has received funding from Melinda Gates/Pivotal Ventures, Google.org, Prudential Financial, General Motors, Microsoft, EY, and SoftBank, among others and has been featured in the New York Times, TIME, CNN, The Washington Post, USA Today, and The Atlantic.

About College Pathways

In August 2020, AI4ALL launched College Pathways, an initiative designed to spark interest and increase persistence in AI-related careers for college students. TheCollege Pathways initiative fosters the development ofhistorically excludedvoices at the college levelthat will lead and shape the future of AI, including Indigenous Peoples, Black, Hispanic or Latinx, Pacific Islander, and Southeast Asian; trans and non-binary; two-spirit; cis women and girls; lesbian, gay, bisexual, asexual, and queer; students with a demonstrated financial need (for example, highschool students who qualify for free/reduced lunch or college students who receive financial aid) and first-generation college student.

One of the programs offered by College Pathways isDiscover AI, a student-centered learning experience that exposes college students of varying academic and technical backgrounds to fundamental AI concepts as well as societal impact, bias, and ethical challenges around AI through interactive discussions, conversations with AI experts, hands-on assignments, and a group project. Discover AI is currently offered during the Fall and Spring semesters and runs for 10 weeks each semester. Discover AI will be offered at 16 universities, including multiple Historically Black Colleges and Universities (HBCU), Hispanic-Serving Institutions (HSI) and women's colleges in the 2022 - 2023 academic year.

About the Opportunity

The Instructor, College Pathways will be responsible for executing the Discover AI program at one to two universities during the Fall (September - November) and the Spring (mid-January - April/May) semesters during the 2022-2023 academic year. Instructors will be provided with all the necessary course resources including assignments, rubrics, readings and lecture slides. This is a part-time position that requires a time commitment of about 12 hours per week (teaching one cohort) or 16 hours per week (teaching two cohorts) for 10 weeks during the Fall and Spring semesters. (The preference will be given to those candidates who are available to teach two cohorts.) This role is virtual and therefore will require the instructor to respond to electronic communication from various stakeholders (students, colleagues, manager, etc) in a timely manner within reason including weekends. The Instructor will report to the Training and Instruction Manager, College Pathways.

What You’ll Do:

  • Implementation includes weekly live instruction sessions (discussions and labs), providing feedback on student work, tracking student progress, and providing timely interventions to increase students’ likelihood of success.
  • Participating in professional development (PD) activities including instructor orientation/onboarding sessions and 3-4 training workshops throughout the semester. Dates and times will be communicated to the instructor in advance.
  • Participating in biweekly debriefing sessions with the Lead Instructors.
  • Working closely with a teaching assistant (TA) and meeting (virtually) on a weekly basis to coordinate office hours, lab sessions, grading, communication with students and tracking student progress.
  • Participating in monthly check-in team-wide instructor meetings.
  • Fostering a sense of community among the Discover AI students.
  • All new instructors are required to attend an on-boarding and orientation session.

Who You Are:

The College Pathways Instructor has both instructional and technical expertise. Specifically, this hire will bring:

  • At least 2-3 years of experience in Computer Science, AI, ML, programming (Python), Computer Engineering, or a related discipline
  • At least 2-3 years experience teaching for high school and / or college age students, with a particular emphasis on hands-on and inclusive pedagogy
  • A strong commitment to increase diversity, equity and inclusion in technology
  • An understanding of university culture and the opportunities and challenges associated with implementing programs for college students.
  • A propensity for reliable and timely communication via email and messaging platforms like Slack and Discord.

We’d prefer candidates who:

  • Thrive in a fast-paced, startup environment
  • Work both independently and collaboratively
  • Have experience teaching students within the AI4ALL target student audience
  • Have experience applying active learning methodologies in an online environment/classroom

Compensation

  • The pay rate is $40/hour for 12 hours/week (if teaching one cohort) or 16 hours/week (if teaching 2 cohorts) during the 10 weeks of the program in the Fall and Spring semesters. 
  • Instructors who attend the monthly check-ins and PD activity offered to seasonal instructors by AI4ALL will be compensated accordingly for their time.
  • Payments will be made according to the AI4ALL pay calendar (bi-weekly basis).

To Apply

To apply, click on this link. We require a resume and a cover letter as part of the application. Please limit each of these documents to 1-2 pages in length. Alternatively, you can submit a video or audio recording, detailing your experience and qualifications.

Hiring Process

The hiring process includes the following steps:

  • Online application review
  • Round 1: phone screening (15-30 min)
  • Round 2: video interview on Zoom including the presentation of an interview task by the candidate (1 hour)
  • Checking references
  • Round 3: Final Q&A from candidates and feedback from the hiring manager (15-30 min)
  • Offering the job

Important note: Being authorized to work in the U.S. is a precondition of employment. AI4ALL does not sponsor employment visas.

AI4ALL IS AN EQUAL OPPORTUNITY EMPLOYER.

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Blavity Inc. is hiring a Remote Senior Manager, Experiential

Blavity, Inc. is a venture-funded technology and news media company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, and unique experiences. The company has grown into a market leader for Black media, reaching over 80 million users per month through our growing brand portfolio, including Blavity News, Blavity Politics, 21Ninety, AfroTech, Travel Noire, and Shadow & Act. Assembled of passionate, high-energy, and focused rock-stars, our Blavity, Inc. Team executes our values at the forefront of mind: Love of Community, Transparency and Communication, Collective Responsibility, and Fail Fast. Blavity, Inc. is continuously looking for new team members to help us continue to scale, cultivate our community, and advance our strategic direction.

Job Summary:Blavity Inc. is seeking aSenior Manager, Experientialto manage talent and programming for Blavity owned and operated experiences including a portfolio of original shows, 8 to 10 US-based events, and one city-wide annual conference. This is a people manager and content programming role and not an event operations role. The ideal candidate will lead cross-functional communication, cultivate talent relationships, and will create and manage programming schedules for conferences and events. You will lead a team including a talent booker, programming manager, and coordinators to achieve undeniable engagement across our Blavity brands and our audience. 

This role will report directly to the Senior Director, Experiential.

Responsibilities 

  • Cultivate and manage the owned & operated experiential talent and programming team.
  • Lead the strategic sourcing and booking of hosts, speakers, musical artists and influencers for owned & operated in-person and digital events, conferences, and originals.  
  • Manage cross-functional collaboration to ensure talent communication and booking standards are consistently met.
  • Lead program development by creating and managing conference and event agendas, exploring interactive session formats and staying abreast of current trends and competitive developments in the conference and events environment.
  • Manage department’s contracting and invoicing in collaboration with AP/Finance to ensure proper financial reporting.
  • Utilize Asana, Slack and other project management tools to keep the team organized and efficient.
  • Identify and implement process improvements as needed to streamline team operations.

Qualifications 

  • Required Experience:
    • 5+ years experience in conference and event planning
    • Experience sourcing and booking talent for conferences and events
    • 3+ years directly managing people
  • Preferred Experience: 
    • startup and/or tech operations and communications
    • On-site programming and talent management for city-wide conferences 
  • Technologies: Fluent in Microsoft Office, Google Suite, Asana, and/or comparable project management suite, social media
  • Competencies: Strategic planning, event strategy, event operations, digital events, program management, budget management, communications, talent management, vendor management
  • Independent, entrepreneurial self-starter who is comfortable taking full  responsibility for assigned projects
  • Comfort with ambiguity and a proven love for transforming unorganized/complex data into rigorously structured, insight-oriented solutions
  • High-energy, company-first, positive attitude: must be motivated to work hard in a fast-paced environment
  • Excellent communication and analytical skills; outgoing and sociable; willing to wear multiple hats 
  • Naturally detail oriented, with an obsessive need to document and communicate findings
  • A healthy appreciation of GIFs and Black culture

Details:This is aFull-Time, Remoteposition and travel is required.Candidates must be flexible to work in alignment with the Pacific Time Zone at least 50% of the time.

To apply, please submit your resume and cover letter online atBlavityInc.com/Careers.

Blavity is committed to creating a diverse environment free of discrimination and harassment, and building a team that represents a variety of backgrounds, perspectives, and skills.  Blavity is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, HIV Status, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

 

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15d

Staff DevOps Engineer - Secret Clearance

PVMWashington, DC Remote
jiraairflowslackapigitjenkinsAWS

PVM is hiring a Remote Staff DevOps Engineer - Secret Clearance

Challenge, Accepted. 

 We’re a small company of dedicated problem-solvers out to make a big difference. At PVM, you’ll be working on tough challenges such as tracking real-time disease outbreaks, helping local law enforcement solve crimes, creating enterprise architecture to help with tactical decision-making, and others. Your talents will be utilized to make a real impact on people’s lives. 

Here, we value authenticity and integrity above all else. As an employee-managed company, we empower our teams to bring fresh ideas, make decisions, and seek the best solutions for our clients. Simply put, we’re a company of professional software engineers who love what we do.  

The Role

PVM, Inc is actively seeking an AWS Solutions DevOps Engineer with experience in software development, deployment, and operations using AWS best practices. In this position, you will be ensuring the reliability of mission-critical systems for customers that have a meaningful impact in U.S. maritime operations and you will be using your engineering skills to provide creative solutions.

Responsibilities

  • Architect solutions and provide subject matter expertise in cloud solutions including containerization, infrastructure as code, and cloud-native DevOps to provide full life cycle management for secure cloud-based workloads.
  • Advise and work with an engineering team to provide cloud migration solutions using proven methodologies and tools, with expertise in Amazon Web Services (AWS).
  • Demonstrate to our customers a deep understanding of governance, compliance, and cyber security (ATO, System Security, Risk Management, Incident Management).

Technologies You May Be Using:

  • Web-based Project/Task Management tools like Asana, Jira, etc.
  • Microsoft Office, BambooHR, Harvest Time & Expense, ZenDesk
  • Web-based Wiki/document sharing tools like Confluence, etc.
  • Video-teleconference collaboration tools like MS Teams, Zoom, etc.
  • Online Instant Messaging/collaboration communication tools like Slack, etc.
  • SDLC tools like git, gradle, JIRA, Circle CI, Jenkins, Artifactory, etc.
  • Palantir Gotham and Foundry

You Have:

  • BA/BS and 10+ years of experience
  • 5+ years of supporting and administering enterprise systems either on-premise or in cloud environments
  • 3+ years of demonstrated experience providing DevOps support using AWS services
  • 2+ years of software development experience
  • Diverse knowledge of AWS services
  • Extensive experience in AWS Well Architected Frameworks
  • Extensive knowledge and experience with infrastructure as code including AWS CloudFormation
  • Data/ML Pipelines using S3, Athena, Glue, Airflow, Kinesis or Kafka, and Sagemaker
  • Serverless Apps using S3, Lambda, Step Functions, API Gateway, AppSync, and Cognito

You Might Have:

  • Experience with AWS GovCloud
  • Experience with FedRamp certification in AWS environments
  • Experience with DoD Risk Management Framework (RMF)
  • U.S. Government Secret clearance or above

Our Core Values:  

  • Enjoy continuously learning (we realize making mistakes means progress) 
  • Strong problem-solving skills and ability to break down complex concepts 
  • Excellent verbal, interpersonal, and written communication skills for both technical and non-technical personnel 
  • Detail-oriented and a team-player 
  • A creative thinker and enjoy a collaborative environment 
  • Work independently and make decisions under minimal supervision 

What We Offer

  • Comprehensive benefits package to include health benefits, flexible paid time off, 401K matching, tuition reimbursement, and internal employee micro-bonus program.
  • PVM is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. PVM is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

Think you have what it takes? Apply today!

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Context Travel is hiring a Remote Travel Client Experience Associates - US West Coast Based

Context Client Experience Associate (Travel)

 

About Context

Context is a mission-driven organization at the intersection of travel and education. For 18 years, Context exclusively ran scholar-led tours in over 60 destinations around the globe, led by MA- and Ph.D.-level experts that could go beneath the surface, diving deep into art, history, and culture.  In March 2020, in response to the pandemic, we pivoted with resounding success; we empowered our network of scholars to bring their curated content online to customers in lockdown around the globe. Thus was born Context Learning, our digital product line. 

Led by an all-star leadership team with venture-capital backing, Context is now rebuilding its traditional on-the-ground tours business while simultaneously scaling its virtual learning business. We believe we are positioned to offer a product that is unlike any other in the market — real-life experiences complemented by online education, blended into one comprehensive learning experience.

Outline of Position

The Client Experience Associate (CXA) for Context for our travel business focuses on ensuring a high quality experience for all of our clients when in communication and contact with the company. As a CXA, you are there to deliver a positive interaction for the client and the Context team, be it with a single interaction or a multi-step interaction while planning a large, multi-day travel itinerary. As the primary point of contact and the representative of the company to the clients, the role requires a high level of customer service skills, communication skills, and the ability to work well with a variety of individuals.

General Job Outline and Responsibilities

Assist Client Experience Manager and team with client management aspects in both the digital and tour business, including but not limited to: 

  • CX support to all clients via email and online chat feature, client email maintenance, travel order maintenance, itinerary planning support, client facing collateral creation and share out, occassional support to the fulfillment team when handling ticketing and reservations.
  • Administrative tasks, such as: Workflow processes and documentation maintenance and support for CX SOPs, general file and documentation maintenance, moderator scheduling assistance, moderator invoicing assistance, training assistance when new staff is onboarded. 

Support and cover workflow of team members when they are out of office.

Live Tour Business Support

  • Manage client and advisor relationships to Context standards
  • Assist with all incoming client/advisor inquiries through email and chat
  • Reach out to clients/advisor with website bookings when necessary 
  • Direct clients and advisors towards website booking when applicable
  • Assist clients and advisors with direct bookings when needed
  • Handle all associated service tasks in the booking platform for tour orders
  • Ensure order notes, guide notes, and tasks are all up to date with client requests/info
  • Work with the content and fulfillment teams to finalize itineraries 
  • Handle client/advisor payments, invoices, refunding/crediting and process proper documentation to client/advisor

Day-to-day, you'll need to be able to:

Work in a fast-paced environment and contribute creatively to our growing team

Work on projects and initiatives involving colleagues across time zones, functions, and levels

Understand our end-to-end process and its impact on the customer experience, expert experience, and internal process scalability 

Care about what motivates PEOPLE: we are a people-centric business connecting customers with our amazing experts across the globe

Required Qualifications:

A passion for traveling and learning about world culture, history, and art

Work experience in the cultural sector or travel industry preferred

Digital native or strong digital proficiency - preference for applicants with experience in ZenDesk, Slack, and Google for Business suite (Google Sheets, Docs, Forms, Drive, Gmail)

Ability to work efficiently in a fast-paced, international, tech-reliant environment, independently and as part of a distributed team.

Schedule:

Full Time, Tuesday - Saturday, 12:00-8:00 PM ET preferred.

Competitive salary with benefits including health and dental insurance, 401(k) with competitive matching, unlimited vacation time / PTO. Remote position (east coast preferred but not required). Join a worldwide, collaborative team and work for a growing company in the travel and learning industry.

Context Travel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let us know. 

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17d

Client Support Specialist (West Coast)

HustleRemote
B2Cmobileslackc++

Hustle is hiring a Remote Client Support Specialist (West Coast)

:briefcase:Job Title:Client Support Specialist 

:office:Company Name:Hustle

:round_pushpin:Location: Remote:CA, DC, MA, MD, NY, NH, CT, FL, NC, VA 

:hourglass:Time:Full-Time / Hourly - West Coast hours

:computer:Tech Stack:Zendesk, Periscope, Datadog, Shortcut, Github

Hustle is a peer-to-peer texting platform designed to empower organizations to humanize communication. Texting with Hustle complements other communication strategies and brings real human connection back in the digital era when people ignore bots and prefer to talk to real people. Founded in 2014 as a community engagement tool for campaigns and advocacy, Hustle has evolved to become the leader in transforming how individuals and institutions build meaningful, long-lasting relationships.

 

At Hustle, we work in a progressive mission-driven environment. You’ll go home proud knowing you made an impact on major efforts by political and non-profit organizations of all sizes. This year you’ll have the opportunity to provide support to political campaigns in the leadup to an important national election.This is a temporary role to support campaigns using Hustle leading up to the midterm elections, and will run from July - December 31, 2022.  

 

If you’re looking to start your career in an emerging tech space, Hustle’s it. Here, you get to learn-on-the-fly, feel your input is acknowledged and valued, and work collaboratively with your fellow support team members on a daily basis to deliver above-industry standards in response quality and turnaround time. 

 

What You Get To Do Everyday:

  • Respond to customers in a timely manner via helpdesk software (100% email-based)
  • Learn Hustle’s software platform (web and mobile applications)
  • Document, troubleshoot & problem solve, defining repeatable solutions using Support CRM to track & identify trends
  • Work with our engineering team to escalate bug reports for validation and participate in the delivery of fixes
  • Offer suggestions to improve documentation, processes, knowledge base and culture
  • Provide internal feedback to resolve ongoing pain points experienced by you and clients

Who You Are:

  • Career interest working in SaaS or technology space
  • Previously employed with a non-profit, political or advocacy organization
  • Experience with direct B2C customer support or comparable experience
  • Advanced tech troubleshooting ability
  • Excellent written English
  • Strong communication and problem-solving skills
  • 9AM-5PM PT M-F schedule, with rotational on-call responsibilities on weekends for the final 5 weeks of the election cycle (October - November)
  • Sense of humor, wit, and empathy for users
  • Comfortable and willing to work remotely, and use tools for remote teamwork (Slack for example) 
  • Helpdesk software experience preferred (Zendesk in particular)

Hustle's Benefits / Perks

  • Working with a mission-driven team that celebrates the diversity of its members
  • Flexible Time Off policy 
  • Generous parental leave policy
  • Full medical, dental, and vision insurance coverage for employees
  • Yearly “Gift of Hustle” benefit to share a free Hustle service subscription with the organization of your choice

 

Hustle is an excellent team due to the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, political beliefs, and hobbies. We sincerely encourage women, minorities, and people from underrepresented backgrounds to apply.

 

We offer competitive compensation and provide a range of benefits such as covering 100% of employees’ health insurance premium, 401k, and flexible time-off.

 

Hustle will consider for employment qualified applicants with arrest and conviction records, pursuant to laws applicable in California, Massachusetts, Maryland, New York, New Hampshire, Connecticut, Florida, North Carolina, Virginia and Washington D.C.

 

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17d

E-Clinical Project Manager - Customer Success (US)

@ Castor EDCRemote job, Remote
agilesalesforceslack

@ Castor EDC is hiring a Remote E-Clinical Project Manager - Customer Success (US)


At Castor, you can put your expertise to use for the greater good. We are a leading cloud-based clinical data platform, working with some of the world’s largest medical device companies, biopharma, and renowned academic institutes. Our products are used by over 85.000 researchers and millions of patients worldwide.


We simplify the clinical trial process, from recruitment to analysis, with user-friendly, patient-centric technology. Our mission is to bring medical research into the digital age. With our products, we help extend human healthspan: the faster, better and more inclusive medical research is, the longer and healthier lives can be lived around the globe.


Next to being very purpose-driven, we are proud of our caring company culture. Although we are a fast-growing scale-up, we follow our values diligently and take the well-being of each Castorian seriously.

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WhoWhatWhy is hiring a Remote Research Coordinator (Volunteer)

Research Coordinator (Volunteer)

*Note: The following is an opportunity for flexible, part-time, volunteer work. Please DO NOT APPLY if you are only looking for paid employment. All positions are remote/ work-from-home.

Are you an experienced coordinator who is passionate about making a difference? Would you find it exciting to work with smart and talented individuals committed to producing great journalism in the public interest?Does being part of a growing team of passionate individuals who provide world-class research sound exciting to you?Can you commit a minimum of 10 hours a week to our mission, working remotely on your own schedule with our far-flung, diverse team? 

WhoWhatWhyis looking for a Research Coordinator who can effectively assist the team’s functions in delivering research support to the organization as a whole, as well as build the team’s internal workflows, capacity and capabilities. The Research Coordinator would support research requests, the research intake process, and communication to internal stakeholders while monitoring workloads and project progress, maintaining project databases, assisting with quality assurance tasks, and updating project-related paperwork.

WhoWhatWhyis a non-profit news organization and community providing the public with high-quality investigative and analytical forensic journalism on the great issues facing humankind. A nonprofit that accepts no advertising, we are staffed largely with skilled volunteers dedicated to elevating public awareness and fostering a more vigorous democracy. 

We are a nonprofit. We are not funded by a zillionaire. We do not accept corporate ads. As such, we seek skilled volunteers to fill out our growing organizational infrastructure. Age does not matter. We have among us young students, vibrant retirees, and everything in between, from all walks of life.

Join us! 

Perks

  • Gain valuable evidence-based research experience 
  • Channel your passion in a stimulating environment
  • Work in an exciting, up-and-coming organization in a crucial and societally relevant field
  • Interact with people at all levels
  • Collaborate with smart, accomplished coworkers
  • Learn the nuts and bolts of nonprofit operations
  • Be pivotal in the growth and success of an instrumental department
  • Develop new skills and gain valuable experience that can enhance your professional trajectory
  • Do amazing work on a flexible, part-time basis
  • Have fun while you make a difference 

Responsibilities

  • Collect and compile research requests in a standardized and organized manner
  • Be able to work within the Research Department to provide administrative support through collaborative connections and research initiatives
  • Coordinate with  different teams that perform a broad range of research analysis assignments such as analysis of studies; prepare and present study findings related to different departments (Editorial, Development, Operations)
  • Assist in different types of research projects such as (media research, investigative and fact checking, grant, or donor research, etc)
  • Attend Research Department team meetings and take notes/minutes
  • Assist in preparation of materials for meetings and presentations, summarize the discussions and action plans, conduct research for special and on-going projects, and prepare recommendations
  • Be able to perform administrative maintenance, compliance review, and/or program oversight vital to recordkeeping and shared document files
  • Manage accessibility of platforms and documents for all team members 
  • Ability to coordinate team efforts and communication, including managing the bestresolution of scheduling conflicts, for the successful completion of assigned projects
  • Be involved in recruitment, interviewing, and onboarding of new team members by reviewing and updating team lists to align to open/active roles and identify applications eligible for further review and consideration

Qualifications 

  • Excellent written and oral communication skills
  • Maturity, accuracy, confidence, focus, high level of organizational capability, and strong self-motivation
  • Possess strong administrative, operational skill set in a fast-paced environment, preferably in a research-driven (or related) setting
  • Strong computer skills, including Google suite
  • Strong interpersonal skills and the ability to work collaboratively with staff at all levels to execute projects
  • Self-motivated and highly attentive to detail and deadlines
  • Must be able to effectively prioritize and work on multiple tasks with concurrent deadlines and demonstrate excellent time management skills and efficiency
  • Ability to quickly build relationships with hiring managers, colleagues, and candidates
  • Exceptional communication skills, time management, and attention to detail are key attributes in this role
  • Demonstrated ability to ensure coordination of multiple tasks and team members across projects, participate and help organize regular meetings, and maintain all department files

Expectations 

You will workremotelyand on your own schedule. We also ask for a minimum commitment of 10-15 quality hours a week (Though doing more is not discouraged!) on a regular basis to help achieve team goals. Because our staff is spread throughout the world, we communicate mostly through Slack and email, and team members are requested to be highly responsive in a timely manner. You will be expected to attend your department’s recurring meetings and correspond with the team on a regular basis.

To Apply 

We will not review applications that appear to be mass submissions. To apply, send your resume and acustomized cover letter, making clear you are familiar with our mission and work.You should confirm your understanding that this is a volunteer position.If there is no option to attach a cover letter, please send a cover letter to hr@whowhatwhy.org. 

Please note that response emails from us sometimes end up in spam folders; don’t forget to check them. Thank you!

 

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18d

Shopify eCommerce Tech Lead

TrellisRemote
remote-firstjiraDesignslackgraphqlgitc++cssjavascriptfrontend

Trellis is hiring a Remote Shopify eCommerce Tech Lead

Overview

Trellisis a full-service eCommerce agency with a single mission: make commerce simple. We help growth-focused companies succeed through strategy, design, development, and performance-based marketing services. As an award-winning, remote-first organization with headquarters in Boston, we’ve had the pleasure of helping some amazing brands succeed in the world of eCommerce and across industries such as apparel, beauty, manufacturing, sports, and many more.

Our clients turn to us for our technological expertise and depend on our ability to deliver comprehensive solutions to their complex problems. Our remoteTech Leadsare in charge of scoping, estimating, and providing those solutions and fill a vital role in helping in architecting technical requirements, estimating tickets, performing code reviews, handling escalations, and serving as experts in all things Shopify.

Core Responsibilities:

  • Ready to lead a team of developers by adding technical details to tickets, architecting solutions, and estimating new or future work.
  • Managing a daily flow of work and delegating work to other team members appropriately.
  • Mentoring and teaching junior team members on topics related to Shopify development.
  • Handling escalations of senior to mid-level of difficulty regarding any aspect of Shopify issues and frontend issues with HTML, CSS.
  • Reviewing junior developers and promoting good development practices.

We’re looking for individuals who thrive in dynamic environments, embrace process and organization, are detail-oriented, and enjoy using data to inform their decision-making. A greatTech Leadcandidate will bring a blend of the following technical experience and professional skills to this opportunity:

Relevant Experience: 

  • Mastery of all things Shopify, including app installation and configuration, adding custom functionality, server configuration, and custom app integration construction -Shopify 1.0 & 2.0 (ThemeKit & Shopify CLI)
  • A wide breadth of knowledge regarding standards-compliant HTML | CSS & Javascript - Including responsive design techniques, performance implications of CSS / CSS Animations & JavaScript.
  • Experience leading a development team of 4 or more people, demonstrating strong communication skills.
  • Knowledge of React.js is highly preferred.
  • Knowledge of BigCommerce is highly preferred.
  • Application of modern CSS concepts such as Grid CSS and Flexbox.
  • Background in software engineering, object-oriented programming, database management, preferably on a LAMP stack.
  • Ability to develop for a myriad of devices with differing screen sizes and resolutions.
  • Understanding of web standards and accessibility, and experience building stateful web applications with client-side technologies.
  • Experience using Git for version control.
  • Experience integrating with external web services, like SOAP, REST, or Graph QL APIs, is recommended.
  • Comfort using software development management tools like the Atlassian suite (JIRA, Confluence, etc.) or a similar set of applications.

Credentials:

Success as aTech Leadat Trellis requires a mastery of JIRA and Shopify. As such, we’re looking for candidates who either already possesses or could obtain both their “JIRA Essentials” certification and “Shopify Theme Developer” certification within the first three months of their time at Trellis. Given the importance we place on this, we cover all costs related to training and the certification as well as offer a bonus upon obtaining the certification. While not required, a Bachelor’s Degree in Computer Science or a related field of study is preferred.

Professional Skills:

  • Social perceptiveness - Being aware of others’ preferences, strengths, and weaknesses to manage expectations and distribute responsibilities.
  • Instruction - Developing skills and knowledge in others.
  • Coordination - Able to assess a situation and react quickly and appropriately with available resources.
  • Complex problem solving - Translating business requirements into technical requirements with efficient and creative solutions.
  • Persuasion - Translating expert advice on the best approach to solve a problem to clients and the development squad so everyone is in agreement and moves forward together.

Our Toolbox

Below are some of the tools that ourTech Leadsuse regularly:

  • Development
    • BitBucket/Git
    • Shopify Admin
    • GraphQL
  • Communications & Productivity
    • JIRA/Confluence
    • Slack
    • G-Suite
    • Zoom

Working at Trellis

Trellis is a fast-growing, self-funded eCommerce agency with headquarters just outside of Boston. We’re a remote-first organization with over 2/3 of our team distributed across the US and internationally. Work/life balance is priority with a range of benefits to our employees, including:

  • Medical, Vision, and Dental Insurance
  • Company-Paid Laptop and Home Office Equipment
  • 12 Days Paid Holiday
  • 20 Days Flexible PTO + Earned Seniority
  • 25 Days Additional PTO for Parental Leave
  • 401K with Employer Matching
  • Donation Matching Program
  • Education and Professional Development Bonuses
  • Performance-Based Bonuses

We structure our teams into ‘Squads,’ providing an opportunity to build deep connections with colleagues and longer-term relationships with clients. We aim to provide an inclusive environment that encourages a diverse group of voices to contribute to our company. This inclusion is often in the form of employee-led “Lunch & Learns,” employee-driven special interest groups, paired mentorship, and transparent career advancement policies. All of these initiatives stem from Trellis Core Principles:

  • Be a Source of Honesty: Communicate transparently and act honestly with our clients, teammates, and community.
  • Engage with Problem Solvers: Recruit and retain high-quality creative and technical employees that love solving problems and are empowered to do fantastic work.
  • Support Growth: Encourage and support the growth of our clients and teammates, even when we’ve made mistakes.
  • Demonstrate through Results: Use results as the ultimate way to sell our ideas and capabilities.

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19d

Data Analyst

GraphiteHQRemote job, Remote
sqlDesignmobileslackUX

GraphiteHQ is hiring a Remote Data Analyst


Graphite is a boutique digital marketing firm that builds scalable growth engines for consumer technology companies such as Ticketmaster, MasterClass, BetterUp, and Honey. We specialize in search engine optimization (SEO), content strategy, mobile app growth, and conversion optimization. We are a fully distributed team that is dedicated to creating an environment where you do the best work of your career. With headquarters in San Francisco and team members across North America, Latin America, Europe, and Asia, we are ready to welcome our next team member!

The Data Analystwill join our Analytics team to help build solutions and products to better visualize the impact of the work from our SEO, content writing, and UX design teams. The end goal is to create a beautiful attribution dashboard to quantify the impact our team has made.


The ideal candidate will have experience installing Google Analytics and building dashboards in Google Data Studio. You must have a passion for analytics and a strong foundation of creatively thinking about analytics and data solutions. Exceptional written and verbal English communication skills are a must as you will be regularly collaborating with others at Graphite, both asynchronously over Slack and in video meetings.

The job is fully remote, but you must be located in LatAm, Canada, or the US. This is a mid-level role with high growth potential.


What you’ll do

  • Set up, build, and customize analytics reports and dashboards

  • Collaborate with other members of the analytics team to improve and iterate on our existing "analytics as a service" product

  • Investigate trends and become a thought leader in digital marketing analytics




19d

Manual QA Engineer

Five Jars CorpRemote, , Ukraine
jiradrupalDesignslackqa

Five Jars Corp is hiring a Remote Manual QA Engineer

Five Jars is looking for an experienced manual QA Engineer to join our growing team of professionals. 


This role requires a solid professional background in testing projects within a software delivery environment. It presupposes the performance of highly diverse tasks and involves aspects of planning, monitoring, and controlling the project from the beginning up to the project completion.

You are going to work with a team of talented, creative experts who love their projects and do their best to contribute to their development. If you are an ambitious person who knows how web development works, we have an excellent opportunity for you to reach your full potential and live out your dream!


Goals
Company goals for the candidate that should be solved:


  • Create and maintain test infrastructure (test management software, test plans, test cases, test scenarios, etc.)
  • Create detailed, comprehensive, and well-structured test plans and test cases
  • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
  • Perform thorough smoke/regression testing when bugs resolved
  • Be responsible for successful quality control of the project
  • Interact with Project Managers, Development Team, and others as needed to fix blockers and move a project towards a successful finish
  • Write project documentation and user guides
  • Participate in continuous processes improvements
  • Help with writing QA documentation on the company level
  • Help team meet deadlines and milestones


Expected Results
Measured results based on company goals. They define how the candidate’s success will be measured.


  • All active projects are being tested before and after any deployment
  • All active projects have a test plan and test cases
  • Project documentation is fully covered in Jira Confluence
  • The team follows a project’s workflow and decreases the time for testing using automated tests
  • You’re a person who is responsible for project quality
  • You’re a person who can answer any scope related questions
  • You’re a person who can help identify steps to reproduce any bug/issue
  • You’re a person who focuses on quality, not on testing


Professional skills and Requirements
Required professional skills for being successful with goals and expected results.


  • Experience:
    • 2+ Manual QA testing on web
    • Testing projects based on Drupal CMS
    • Writing project documentation
    • With a digital agency model
    • With 3-5 ongoing projects at the same time
    • Working remotely, at least for one year
    • With time logging
    • Non-functional tests such as Performance, Security, and Accessibility
    • Atlassian Suite (Jira, Confluence)
    • Balancing strong working relationships with colleagues, clients, and customers
  • Strong knowledge:
    • Software testing methodologies, tools, and processes
    • English language (mostly technical English)
    • Ukrainian/Russian (both written and spoken)


    Day-to-day Responsibilities
    Responsibilities that the candidate will have on adaily basis.


    • Interacting with Project Manager and Development Team
    • Manual testing for all assigned projects
    • Regression testing
    • Writing and maintaining projects documentation, QA Documentation about processes and workflows
    • Creating and maintaining test plans and test cases
    • Reviewing requirements, specifications, and technical design documents to create a roadmap for project testing, including manual and automated tests before the project kick-off
    • Preparing questions and conducting live Demo with the client
    • Communicating with the team via Slack, Basecamp, Email, GoToMeeting
    • Setting up the priority for features, tasks, bugs, and defects that may
      appear daily together with PM
    • Staying curious and eager to learn


    We Propose


    • 100% remote work
    • Fair compensation;
    • Benefits such as vacation, sick leave, a day off during official national holidays;
    • Flexible schedule (7 hrs per day / 1 hr for learning new things);
    • Regular Friday Open Microphones about different tech things from other team members;
    • Help with learning new things (courses, books, etc.);
    • Support in participating in conferences;
    • Warm and friendly working environment;
    • Team buildings and other sorts of online/offline team activities.

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