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Red Deer Global Inc is hiring a Remote Amadeus Travel Ticketing / Reservation Agent

Job Description

We're looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.

To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers

    Qualifications

    For you to be successful as a Ticketing agent with us, you would need to have the following experience:

    • Tourism knowledge including Hotelsand Flights
    • GDS knowledge is a must have - Amadeusas a priority and Sabreas basic (for at least 2 years experience)
    • Ability to create booking, ticketing, reissue, Q updates
    • MS Excel and Word competency
    • Multitasking - working with variant channels: mail, slack, Monday, hospitality systems
    • Monitoring systems for irregular ticket booking behavior
    • Excellent organizational skills and strong team player qualities
    • The ability to work variable shifts
    • Act as a resource/support for agents with ticketing/fares questions including branch offices as determined
    • Quality control all international tickets issued overnight for correct commissions, lowest fare.

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    4d

    Product Engineer

    Full TimeagileDesignslackmetal

    Mockingbird is hiring a Remote Product Engineer

    Product Engineer - Mockingbird - Career Pagebody { min-width: 1140

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    4d

    Senior Web Product Manager

    Full TimeDesignmobileslackui

    Mockingbird is hiring a Remote Senior Web Product Manager

    Senior Web Product Manager - Mockingbird - Career Page

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    4d

    IT Manager

    Razorhorse CapitalArgentina - Remote
    agileBachelor's degreesalesforceDesignslackuiUX

    Razorhorse Capital is hiring a Remote IT Manager

    Position Overview

    In this role at Razorhorse, a leading advisory business in the private equity sector, you'll play a pivotal role in continuously refining and maintaining our best-in-class technology environment. You'll leverage your expertise in G Suite, Salesforce and other leading SaaS platforms to identify areas for incremental improvement and ensure seamless integration. You'll be instrumental in building and rolling out new technological capabilities, developing and executing a holistic, scalable strategy for IT, Business Systems, and Information Security. This means aligning all technology initiatives with Razorhorse's organizational goals and priorities, ensuring technology remains a powerful driver of our ongoing success.

    You’ll Love Us If…

    You will love working at Razorhorse if you crave a challenge and a chance to constantly expand your skillset, and you are a self-motivated go-getter who thrives in a fast-paced environment where you can refine and supercharge Razorhorse’s industry-leading tech stack, and gain valuable insights into the fascinating world of private equity, venture capital, and M&A. This is your chance to build your career as a pro in both tech and finance!

    We’ll Love You…

    We will love working with you if you are humble, hungry and smart, and a hard working problem solver who is passionate about building, maintaining, and delivering valuable systems for fast-paced business users.

    Key Responsibilities

    1. Systems Administration - Provide expert guidance to optimize and integrate G-Suite, SaaS platforms (Salesforce, Slack, Airtable), Google Cloud Platform (GCP), and other tech solutions. Own and manage Razorhorse's business systems, including 3rd party SaaS, company databases, and custom solutions.
    2. Access Management - Design, configure, and manage user access (employee & client) permissions for optimal security and compliance.
    3. Agile PM - Lead the delivery of new tech capabilities using Agile methodologies. Manage project lifecycles for system enhancements and initiatives, from concept to launch.
    4. Vendor Management for Systems - Manage vendor relationships for existing software contracts and manage the RFP/SOW process for evaluating new 3rd party systems and solutions.
    5. Disaster Recovery / Business Continuity Planning - Ensure preparedness by maintaining and updating the company's disaster recovery and business continuity plans.
    6. Website Maintenance - Perform basic website maintenance, implement minor enhancements/updates, and manage content.
    7. Managing Systems Documentation - Create and maintain comprehensive systems documentation, including systems inventory and architecture diagrams.

    Qualifications

    If you are an avid learner and problem solver with a curious mind, we encourage you to apply even if you don't meet every requirement. We're more interested in your potential and hunger to learn than ticking every box on a checklist. We will invest in your growth, providing opportunities to earn certifications and develop expertise in cutting-edge technology.

    1. Experience - We are looking for someone with experience in IT Management, Business Systems Management, System Administration, and/or Systems Analysis for small to midsize companies.
    2. Systems - 5+ years of experience working with SaaS platforms such as Salesforce, Skuid (UI / UX), Google Big Query, Google Suite, Slack and Airtable.
    3. Project Management - 5+ years managing software and/or IT transformation projects
    4. Cybersecurity Knowledge - Strong knowledge of cybersecurity principles, practices, and technologies, including but not limited to network security, endpoint security, encryption, identity and access management, and security incident response.
    5. Communication - English fluency and strong interpersonal skills with the ability to translate between business users and developers.
    6. Education - Bachelor's degree
    7. Salesforce Administrator Certification - is preferred but not required
    8. Project Management Certifications - such as PMI, SAFe is preferred but not required

    Additional Details

    Location: Americas, remote
    Start: Immediate
    Position Type: Full-time Contractor, Salaried
    Compensation: USD $60-80k annually

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    4d

    Infrastructure Engineer II

    KalderosRemote, United States
    DevOPS3 years of experienceterraformDesignmobileslackazuregitrubyc++dockerpython

    Kalderos is hiring a Remote Infrastructure Engineer II

    About Us

    At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

    That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

    That’s where you come in! We are looking for a collaborative Infrastructure Engineer II. The ideal candidate should have a strong inclination to work in rapidly developing and expanding organizations and possess the necessary background to do so. You are well-acquainted with the fast-paced, high-volume, and uncertain nature of operations in the organization, and perceive it as a chance to deliver significant outcomes

    What You'll Do:

    • Deploy, automate, manage, and maintain the system.
    • Ensure the system's availability, performance, security, and scalability.
    • Manage the creation, release, and configuration of the system.
    • Evaluate new technology alternatives and vendor products.
    • Troubleshoot and resolve issues across various application domains and platforms.
    • Ensure critical system security by leveraging best practices and robust cloud security solutions.
    • Provide recommendations for architecture and process improvements.
    • Define and deploy systems for metrics, logging, and monitoring on a cloud platform.
    • Design, maintain, and manage tools for automating different operational processes.

    What You'll Bring:

    • Bachelor’s degree in computer science or similar field or equivalent experience
    • 3+ years of work experience as an Infrastructure / DevOps engineer in a professional full-time role
    • Over 3 years of experience in provisioning, operations, and management of cloud-native environments
    • Proficiency with Git and GitHub workflows
    • Strong knowledge of Ruby, Python, or other scripting languages
    • Experience with cloud native infrastructure (Azure preferred)
    • Experience with Container Applications (Docker)
    • Experience with infrastructure as code tools like Terraform or Azure Resource Manager (ARM) templates
    • Ability to work independently
    • Strong problem-solving and critical thinking skills
    • Excellent communication and collaboration skills to work effectively with cross-functional teams

    Set Yourself Apart:

    • Professional experience in application programming with an object-oriented language
    • Experience with multi-tier architectures: load balancers, caching, web servers, application servers, databases, and networking
    • Comprehensive knowledge regarding contemporary processes and methodologies for development and operations
    • Previous experience working in the healthcare industry preferred

    Expected Salary Range: $115,000 - $140,000 base + bonus

    This position can be remote in the United States or hybrid in Chicago, IL or Boston, MA. Expected hours will be Eastern or Central time.

    ____________________________________________________________________________________________

    Highlighted Company Perks and Benefits

    • Medical, Dental, and Vision benefits
    • 401k with company match
    • Flexible PTO with a 10 day minimum
    • Opportunity for growth
    • Mobile & Wifi Reimbursement
    • Commuter Reimbursement
    • Continuing education reimbursement
    • Donation matching for charitable contributions
    • Travel reimbursement for healthcare services not available near your home
    • New employee home office setup reimbursement

    What It’s Like Working Here

    • We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
    • We empower each other and believe in ensuring all voices are heard.
    • We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
    • We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

    To learn more:https://www.kalderos.com/company/culture

    We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

    Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

    Kalderos participates in E-Verify.

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    5d

    Director of Platform Engineering

    Lumos IdentityRemote
    SalesfigmaDesignslack

    Lumos Identity is hiring a Remote Director of Platform Engineering

    In 2011, Marc Andreessen famously said, “Software is eating the world.” 10+ years later, software hasn’t just nibbled, it has indulged in a lavish ten-course feast at a Michelin star restaurant. From Slack to Zoom to Figma, software is embedded in every company’s DNA. And while most just get to enjoy the benefits, there is one unsung hero behind it all: ????‍♀️ IT ????‍♀️

    While being flooded with never ending IT tickets, they are also making sure Guy Fieri in Sales doesn’t buy yet another tool “promising” a 103% lead conversion rate. And burying themselves in spreadsheets to prepare the SOC2 report for when Gordon Ramsey from the Big 4 comes knocking. And can’t forget about Julia Child, the newest on-call engineer, who needs access to prod DB to investigate an incident. All of these workstreams are among spreadsheets, emails, Slack messages, and Zoom calls. But those days are numbered.

    ✨ Let there be Lumos

    Lumos is building the first AppHQ for companies. In essence, we are creating the meta app, the source-of-truth for companies to manage all their apps.

    Why Lumos?

    • ???? Rocketship Growth: In less than two years, our team has grown from 20 to ~80 brilliant minds across Canada, the United States and South America. Our customer base has more than 10x’d with some pretty incredible names like SiriusXM, GitHub, and Intercom.
    • ???? Backed by Industry Leaders: Andreessen Horowitz (a16z) has backed us since the beginning. We have a team of trusted advisors including Joel De La Garza (partner at a16z and previous Chief Security Officer at Box) and Leland Maschmeyer (the design thinker behind Spotify and Microsoft)
    • ⭐ Grow with us: You have the chance to be one of the first 100 people at Lumos. At Lumos, you will build your function from the ground up, get exposure to different aspects of the business developing a diverse skill set, and most importantly, you’ll have the opportunity to pave your own path.

    We are rewriting the IT playbook, one that better reflects our software eaten world. 

    ???? Overall description

    As the Director of Platform Engineering at Lumos, you have broad responsibility to lead and grow our platform engineering teams for both our core infrastructure and services. As a platform product, the platform is critical to the success of the product teams. You’ll lead teams in the areas of core services, data platform, integrations and developer ecosystem. You’ll work closely with both technical cofounders and scale not just the team but the entire engineering organization and company!

    ✨ Your Responsibilities

    • Join us as our Director of Platform Engineering, and become a cornerstone of engineering leadership at Lumos. ????
    • Own and run our Core Services, Data Platform, Integrations Platform and Developer Ecosystem engineering teams. Create and execute on a vision to build world-class systems to support the rest of our engineering organization and our customers. ⭐
    • Lead our team of Platform engineers while also hiring and evolving the team as we prepare to scale through our next phase of growth. ????
    • Grow our entire organization, implementing scalable and reliable engineering best practices and accelerating all other engineering teams. Improve upon the principles of engineering and management at Lumos. ????

    ????Pay Range

    • $245,000 - $300,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

    ???? What We Value

    We purposefully did not create a standard list of minimum qualifications because we care much more about your motivation, excitement, and potential to grow into the role than about your CV.

    Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

    *We encourage you to apply even if you think you might not be perfect fit! ????

    Thank you for considering Lumos! ????

    ???? Benefits and Perks:

    • ???? Remote work culture (+/-4 hours Pacific Time)
    • ⛑ Medical, Vision, & Dental coverage covered by Lumos
    • ???? Company and team bonding trips throughout the year fully covered by Lumos
    • ???? Optimal WFH setup to set you up for success
    • ???? Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
    • ???????? Up to (4) months off for both the Birthing & Non-birthing parent
    • ???? Wellness stipend to keep you awesome and healthy
    • ???? 401k contribution plan

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    5d

    EHP/Permitting Training Specialist

    Full TimeBachelor's degreesalesforceDesignslackc++

    Corner Alliance is hiring a Remote EHP/Permitting Training Specialist

    EHP/Permitting Training Specialist - Corner Alliance - Career Page { "@context":

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    Vesta Healthcare is hiring a Remote REMOTE Full Time New York (NY) Licensed Nurse Practitioner (NP)

    Nice to meet you, we’re Vesta Healthcare.
    Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

    Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

    We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

    We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

    The ideal teammate would be able to:

    • Conduct video visits for chronic care management and remote patient monitoring to create an appropriate care plan for the member 
    • Conduct care coordination and recommend/identify cost effective research based treatment and intervention
    • Utilize strong clinical skills in physical assessment and chronic disease management for at risk adults and apply member specific Care Management and individualized care planning
    • Be comfortable with advanced care planning discussions with caregivers and members
    • Serve as a consulting resource on care management practice as needed
    • Attend meetings, training sessions and participates on committees as needed
    • Possess a strong knowledge of clinical procedures, standards and quality control checks
    • Possess a strong knowledge of medical conditions, interventions and treatment
    • Provide members, caregivers and facility education
    • Monitor the quality of member’s care and updates plan of care

    Would you describe yourself as someone who has:

    • Certified and licensed as a Nurse Practitioner in good standing in the state of New York (required)
    • Master’s or doctoral degree from an accredited institution for nurse practitioners (required)
    • Medicare participation and ability to have the company bill for services on your behalf (required)
    • Certification from ANCC (or equivalent) as an Adult, Family, Geriatric, and/or Acute Nurse practitioner (required)
    • 1+ years of Nurse Practitioner Experience (required), qualified for independent practice in your licensed jurisdiction (preferred
    • 1+ years of telephonic triage or equivalent experience (required)
    • 2+ years of clinical experience working with complex adult populations (required)
    • Ability to practice independently with little clinical support (required)
    • Comfort using technology like Google Suite, multiple EMRs, Slack (required)
    • The ability to work remotely and has a private area with a computer in their home/workspace (required)
    • Experience working in home care and/or family medicine, geriatrics (preferred)
    • Experience working within a clinical team environment
    • Strong organizational skills, including the ability to prioritize 
    • Passionate about our mission to improve people’s lives
    • Comfortable in a dynamic and always evolving startup environment

     

    In addition to amazing teammates, we also offer:

    • Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
    • Paid vacation
    • Paid Sick/personal days
    • ~12 paid holidays
    • One time reimbursement to set up your home office
    • Monthly reimbursement for internet or other home office expenses
    • Monthly gym reimbursement to be used for gyms membership and classes
    • Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
    • Accident insurance, hospital insurance, and critical insurance
    • Pre-tax Flex Spending/Dependent Care/Transit accounts
    • 401k with up to 4% match

     

    Pay range is $125K - $130K annually. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

    If yes, then we look forward to speaking to you!

    Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

    At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation. 

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    6d

    End User Computing Engineer

    RVUCardiff,Wales,United Kingdom, Remote Hybrid
    agilejiraDesignslack

    RVU is hiring a Remote End User Computing Engineer

    Location: Cardiff

    Hybrid: 2 times a week in the office

    At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.

    Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, Money.co.uk, and Tempcover, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.

    You will be exposed to a fantastic range of technologies as you support our in-house staff face-to-face and remote teams across our group of companies - for this role the main focus will be our Confused.com team. To be successful in this role, you will have experience supporting Google Workspace and Office365 (yes..We use both) Windows and MacOS operating systems.

    You will be working with users of all seniority levels (including VIP IT Support), keeping them well-informed through the support process, so clear communication is a key aspect of this role.

    You will work in a centralised IT team that provides support to the broader business, giving you direct access to highly experienced engineers and subject matter experts, so you can be confident in the knowledge that you will always have the help and advice you need to grow and deliver the best experience for end users.

    This is a specific IT role in a very rewarding fast-moving environment; you will need to build strong relationships across the businesses and be willing to use your initiative whilst working with the team to deliver to deadlines. 

    There will be training to ensure we are all at the same level of understanding and speak the same techy language. 

    What you'll be doing:

    • Troubleshoot and resolve support tickets via the ITSM ticket system according to the established SLAs.
    • Serve as an escalation point for support issues across the Group
    • Assist with design and implementation projects to improve our systems and processes, such as:
    •  Maintained the company's IT hardware asset register, monitoring and ordering stock
    • New Joiners, Movers, and Leavers (Hardware and Software)
    • Training initiatives for employees as part of onboarding and continued technology education
    • Support Company-wide software applications: Google Workspace, O365, Slack, Zoom, Jira, and Notion, to name a few. Work and collaborate in a global team distributed across multiple locations
    • Provide face-to-face Leadership support

    What we look for in you:

    • An interest in supporting both Windows and Mac devices.
    • A good understanding of Windows 10/11 and OS operating systems 
    • Good experience supporting Google Workspace 
    • Some experience creating users and managing groups in AzureAD
    • Some experience in managing Windows and Mac computers with Intune
    • Good knowledge of Apple and PC hardware break-fix
    • The ability to juggle multiple requests at one time

    We want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time at RVU even more enjoyable. Some of these benefits include:

    • A competitive salary and bonus package
    • Employer matching pension up to 7.5%
    • Hybrid approach of in-office and remote working, and a “Work from Home” budget to help contribute towards a great work environment at home
    • Excellent maternity, paternity and adoption leave policy, for those key moments in your life
    • 25 days holiday (increasing to 30 days) + 2 days “My Time” per year
    • Up to 30 days per year “working from anywhere”
    • A healthy learning and training budget
    • Electric vehicles scheme
    • In office gym
    • Free breakfast in the office daily
    • Health insurance
    • Free access to the Calm and Peppy app for physical and mental health
    • Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

    **As a tech company that strives to get better every day, we use Metaview during the interview processes to record and transcribe interviews so we can continuously improve the quality of our interviews and your experience. This has no bearing on the assessment of you as a candidate and you can opt out at any time.

    #LI-hybrid

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    6d

    Customer Success Specialist - Part Time

    On The StageNew York, NY, Remote
    SalesB2Bslack

    On The Stage is hiring a Remote Customer Success Specialist - Part Time

    Job Description

    Opportunity for 15 - 20+ hours per week - Requires Evening & Weekend Hours

    • General Client Support - Day-to-day client support, resolving trouble tickets, troubleshooting, account provisioning, performance/event support coverage, 

    • Departmental Collaboration - working closely with the Sales Team and Account Management Team on a daily basis, prioritizing the needs of new and existing clients, ensuring those needs are met in a timely, productive, and scalable way. 

    • Internal Expert - deep product knowledge, knowing the ins/outs of the platform, and staying abreast of features and platform changes and communicating those to internal staff as required

    • Knowledge Base - Under direction of Client Support Manager, creating/updating knowledge bases for client/patrons and internal staff including one sheets for CS Big Book, instructional videos for YouTube channel, contributions to company newsletter/blog.

    • Client Training - Developing Training, Hosting Informational Webinars, Q/A Sessions, & Group Training Sessions

    • Other Projects as assigned

    Qualifications

    • Minimum of 3+ years experience in Customer Service, Tech Support, or Sales experience in the B2B SaaS space, with demonstrated success in providing excellent service

    • Minimum 2+ years experience working in a box office, ticketing or a related live event space

    • Experience with G-Suite, Slack, Asana, and LiveAgent or ZenDesk is a plus 

    • Self-motivated, with a “get it done” attitude and affinity for working in a fast-paced environment

    • Tech Savvy- can pick up on new technologies quickly and easily 

    • Strong attention to detail, well-organized, as well as great oral and written communication skills 

    • Works well with a team, and enjoys working with others on projects! 

    • Bonus if you have a background in or a strong interest in the Performing Arts Industry

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    7d

    Lead Mental Health Policy Analyst

    Mid LevelFull TimeDesignslackc++

    Real HR Hero - Thompson HR Consulting is hiring a Remote Lead Mental Health Policy Analyst

    Lead Mental Health Policy Analyst - Real HR Hero - Thompson HR Consulting - Career Page { "@type": "Organization", "name": "Real HR Hero - Thompson HR Consulting", "url": "http:\/\/www

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    7d

    Customer Support Specialist (Billing and Security)

    Float.comNew York,United States, Remote
    Salesslack

    Float.com is hiring a Remote Customer Support Specialist (Billing and Security)

    Who We Are

    Float is the world’s leading software for teams to plan their time. Launched in 2012, we’ve grown every year since, and remain proudly independent, self-funded and profitable. As a certified B Corporation, we’re committed to making a positive contribution to our team, customers, the environment, and the remote community. We’re a team of 50 working 100% remotely who believe in living our Best Work Life. You’ll partner with team members globally, including Australia, Mexico, Italy, Nigeria, Canada, and the USA. Hear what our team has to say by browsing our blog, or reading our Glassdoor reviews. Check out what our customers think of Float from our G2 reviews.

    We’re on a scale up journey, and we’re seeking people who thrive in this stage, given the autonomy, and the opportunity, to do the best work of their career.

    Why We’re Hiring For This Role

    Our customer support team plays a crucial role in ensuring our customers have a seamless experience across all touch points. The quality in which we deliver support is a competitive advantage and accelerates our opportunity to be a leading product in Resource Management.

    As we grow our customer-base and specialize across our team, we’re looking to hire someone keen to support customers not only with our product but also across billing and account security. Both of these areas are sensitive and can be complex, which is where your expertise and ability to empathize with customers will be crucial to navigating nuanced situations. Your conversations with customers will build trust and rapport, making customers feel valued and understood.

    While we leverage AI answers to help customers get faster answers to their questions about Float, our Support team focuses on more complex queries where 1:1 human support is most valuable, and our empathy, understanding, and troubleshooting skills have the most impact for our customers. Customers always have the option to chat directly with our team, and when they do, you’ll be the first point of contact.

    We provide support via chat and email to ensure quick resolution times, and we love using Loom videos to personalize support for customers. You’ll be based between Central and Pacific time to support customers during regular business hours in your time zone.

    Our Customer Support Manager, Century Richards, explains the important role you will play within our Support team. Watch this video!

    You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on taking complex problems and creating solutions that feel simple and intuitive for our customers.

    What You’ll Be Responsible For

    Our support team works hands-on with our customers to answer questions, troubleshoot bugs, and curate an exceptional customer experience. During your working hours, you’ll be the first point of contact for inbound customer queries. You’ll communicate efficiently and effectively with customers to solve problems. You’ll understand their needs and challenges and how we can best solve them.

    You’ll also spend time out of the queue working on initiatives and projects to enhance the customer support experience.

    In the first few months your main priorities will be:

    Product support

    • Becoming an expert in our product
    • Responding to customers in Intercom to help address questions, feature requests, or bugs. You’ll own conversations from first contact through to resolution.
    • Contributing to enhancing our existing support materials (internal support manual, help center articles, macros) to improve the quality and efficiency of our support
    • Sharing feature requests from customers and advocating for customers when communicating with the broader organization
    • Troubleshooting common customer issues and identifying escalations for Tier 2

    Billing support

    • Efficiently manage and respond to incoming billing support requests by identifying and addressing customer issues
    • Proactively follow up on renewal-related inquiries, including management of purchase orders and completion of vendor forms
    • Liaising with our Operations team to carry out daily billing tasks related to account changes, refunds, and issuing invoices

    Account security support

    • Handle security-related inquiries and complete security questionnaires with accuracy and confidentiality
    • Develop and implement innovative solutions for managing security-related questions to improve the efficiency and effectiveness of the support security process
    • Collaborate with the security team to enhance customer-facing and internal security documentation and processes

    As you become more comfortable in the role you’ll:

    • Identify opportunities to improve our internal and customer-facing processes related to support
    • Collaborate with cross-functional teams like Sales, Customer Success, Marketing, and Product to prepare for new releases
    • Create new content to improve the self-service support options
    • Create proposals for new projects and areas of focus for future support initiatives
    • Identify new efficiencies and opportunities to exceed customer expectations

    What You’ll Need To Be Successful

    We want you to love your work and believe that these skills will allow you to succeed in the role.

    Applying these skills requires:

    • Proven experience in customer-facing roles, preferably in a SaaS environment
    • Working knowledge of billing and security concepts and best practices in a SaaS context
    • Passionate about educating and empowering customers with knowledge, rather than just fixing things for them
    • Experience working autonomously, building out processes, and embracing the challenge of problem-solving for customers
    • Clear, empathetic, and efficient communication skills
    • Experience with help-desk tools like Intercom (our current tool),Zendesk, or Help Scout, along with automation and efficiency workflows
    • A moderate understanding of technical concepts (APIs, browser Dev Tools etc.), or a propensity to pick up technical concepts with ease.

    As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

    Why Join Us

    Pay for this role is US $84,224.00 (Level 2.5). Here’s a blog post with more information on how we determine our salaries.

    We’re a global async remote company with a diverse team of people from all over the world who share a common belief in living our best work life. We believe deeply in the idea of transparency and share our Float Handbook publicly so potential new team members can see first hand our perks & benefits as well as our ways of working. If you feel like you can thrive at Float to do your best work, we would love to hear from you.

    Hiring Process For This Role

    You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:

    • Initial First Meet (20 min): You'll meet with Julia Fulton, Talent Manager, to discuss your interest in the role and review your questions about working at Float.
    • Manager Interview (45 min): You’ll meet with Century, Support Manager, to discuss your experience in customer support.
    • Co-Worker Interview (30 min): You’ll meet with Johnathon and Justyna, to dive deeper into your skills and experience.
    • Founder Interview (30 min): You’ll meet with Glenn, Float’s CEO, to get to know you and see if you have potential to be a great addition to the team.

    Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

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    7d

    Customer Experience Senior Workforce Scheduling Analyst

    InstacartUnited States - Remote
    sqlsalesforceslack

    Instacart is hiring a Remote Customer Experience Senior Workforce Scheduling Analyst

    We're transforming the grocery industry

    At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

    Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

    Instacart is a Flex First team

    There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

     

    Overview

     

    About the Role

    At Instacart, we are on the lookout for a detail-oriented and strategically minded Customer Experience Senior Workforce Scheduling Analyst to drive the operational efficiency and cost-effectiveness of our services. You will take on the essential tasks of analyzing workforce metrics, forecasting labor demands, developing effective staffing schedules, and managing payroll processes. Your analytical and strategic contributions will significantly impact the quality of service we provide to our customers.

     

    About the Team

    As a key member of our Workforce Operations Team, you will help shape processes and directly contribute to the strategic success within our Customer Experience Organization. This vibrant and dedicated team of workforce professionals plays a crucial role in optimizing operational efficiencies across our global network, ensuring our ability to serve generously and grow collaboratively.

     

    About the Job 

    In this pivotal role, your responsibilities will include:

    • Contact Center Scheduling - Utilize workforce management software to create flexible and efficient staffing models and align workforce schedules with operational demands to maximize efficiency and meet service level agreements.
    • Collaborating Cross-functionally - Work closely with HR, Learning & Development, and other Customer Experience teams to synchronize staffing strategies with broader organizational goals.
    • Application Maintenance and Troubleshooting - Manage and optimize the functionality of workforce management and ACD systems.
    • Payroll Processing - Manage full cycle payroll processing for non-exempt employees including attendance and occurrence tracking, time off requests, and timecard approvals.This role requires the ability to work on-call and weekend shifts as needed.
    • Serving as a Point of Contact - Address employee scheduling inquiries and issues quickly, fostering an inclusive and supportive workplace.
    • Other - Duties, responsibilities, and daily activities may change over time as the needs of the organization evolve.

     

    About You

    Minimum Qualifications

    • Educational Background: Bachelor’s degree in Business Administration, Human Resources, Finance, Statistics, or equivalent work experience.
    • Relevant Experience: Solid track record as a Workforce Management Analyst or similar role, including payroll processing.
    • Technical Proficiency: Expertise in workforce management software (e.g., Verint, NICE, Genesys) and proficiency in Google Office Suite, Slack, Atlassian, etc.
    • Analytical and Problem-Solving Skills: Exceptional ability to analyze data, solve problems, and adapt to changing priorities.
    • Communication Skills: Strong capability to communicate effectively across various levels of the organization.

     

    Preferred Qualifications

    • Advanced Data Analysis: Experience with data analysis tools and forecasting methods.
    • SQL Knowledge: Proficiency in SQL for sophisticated database management and data analysis.
    • CRM Integration: Experience with CRM solutions such as Salesforce or Zendesk to incorporate customer service data into workforce planning.

     

    Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policyhere.

    Offers may vary based on many factors, such as candidate experience and skills required for the role.Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offeringshere.

    For US based candidates, the base pay ranges for a successful candidate are listed below.

    CA, NY, CT, NJ
    $93,000$103,000 USD
    WA
    $89,000$99,000 USD
    OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
    $86,000$95,000 USD
    All other states
    $77,000$85,000 USD

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    7d

    Business Systems Manager

    Razorhorse CapitalArgentina - Remote
    agileBachelor's degreesalesforceDesignslackuiUX

    Razorhorse Capital is hiring a Remote Business Systems Manager

    Position Overview

    In this role at Razorhorse, a leading advisory business in the private equity sector, you'll play a pivotal role in continuously refining and maintaining our best-in-class technology environment. You'll leverage your expertise in G Suite, Salesforce and other leading SaaS platforms to identify areas for incremental improvement and ensure seamless integration. You'll be instrumental in building and rolling out new technological capabilities, developing and executing a holistic, scalable strategy for IT, Business Systems, and Information Security. This means aligning all technology initiatives with Razorhorse's organizational goals and priorities, ensuring technology remains a powerful driver of our ongoing success.

    You’ll Love Us If…

    You will love working at Razorhorse if you crave a challenge and a chance to constantly expand your skillset, and you are a self-motivated go-getter who thrives in a fast-paced environment where you can refine and supercharge Razorhorse’s industry-leading tech stack, and gain valuable insights into the fascinating world of private equity, venture capital, and M&A. This is your chance to build your career as a pro in both tech and finance!

    We’ll Love You…

    We will love working with you if you are humble, hungry and smart, and a hard working problem solver who is passionate about building, maintaining, and delivering valuable systems for fast-paced business users.

    Key Responsibilities

    1. Systems Administration - Provide expert guidance to optimize and integrate G-Suite, SaaS platforms (Salesforce, Slack, Airtable), Google Cloud Platform (GCP), and other tech solutions. Own and manage Razorhorse's business systems, including 3rd party SaaS, company databases, and custom solutions.
    2. Access Management - Design, configure, and manage user access (employee & client) permissions for optimal security and compliance.
    3. Agile PM - Lead the delivery of new tech capabilities using Agile methodologies. Manage project lifecycles for system enhancements and initiatives, from concept to launch.
    4. Vendor Management for Systems - Manage vendor relationships for existing software contracts and manage the RFP/SOW process for evaluating new 3rd party systems and solutions.
    5. Disaster Recovery / Business Continuity Planning - Ensure preparedness by maintaining and updating the company's disaster recovery and business continuity plans.
    6. Website Maintenance - Perform basic website maintenance, implement minor enhancements/updates, and manage content.
    7. Managing Systems Documentation - Create and maintain comprehensive systems documentation, including systems inventory and architecture diagrams.

    Qualifications

    If you are an avid learner and problem solver with a curious mind, we encourage you to apply even if you don't meet every requirement. We're more interested in your potential and hunger to learn than ticking every box on a checklist. We will invest in your growth, providing opportunities to earn certifications and develop expertise in cutting-edge technology.

    1. Experience - We are looking for someone with experience in IT Management, Business Systems Management, System Administration, and/or Systems Analysis for small to midsize companies.
    2. Systems - 5+ years of experience working with SaaS platforms such as Salesforce, Skuid (UI / UX), Google Big Query, Google Suite, Slack and Airtable.
    3. Project Management - 5+ years managing software and/or IT transformation projects
    4. Cybersecurity Knowledge - Strong knowledge of cybersecurity principles, practices, and technologies, including but not limited to network security, endpoint security, encryption, identity and access management, and security incident response.
    5. Communication - English fluency and strong interpersonal skills with the ability to translate between business users and developers.
    6. Education - Bachelor's degree
    7. Salesforce Administrator Certification - is preferred but not required
    8. Project Management Certifications - such as PMI, SAFe is preferred but not required

    Additional Details

    Location: Americas, remote
    Start: Immediate
    Position Type: Full-time Contractor, Salaried
    Compensation: USD $60-80k annually

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    8d

    Junior Speaker and Partnership Officer

    Dare to changeBudapest, Hungary, Remote
    slackc++

    Dare to change is hiring a Remote Junior Speaker and Partnership Officer

    Az állás leírása

    Te vagy a megfelelő jelölt, ha 


    - Vettél már részt offline vagy online szakmai programok, találkozók, események szervezésében
    - Szívesen részt vennél 600+ fős online és offline szakmai konferenciáink szervezésében
    - Pontos, precíz és munkádra igényes vagy, hiszel benne, hogy a kezeid közül kiadott anyag tükrözi a személyiséged
    - Magas a technológiai érzékenységed, nem jelent problémát több online eszköz egyidejű használata. Sőt, kimondottan szeretsz felfedezni új szoftver vagy automatizációs megoldásokat. Amire biztos, hogy számíthatsz a napi munkád során: Google Drive, Slack,
    Zoom, HubSpot... 
    - Lételemed a feladatok követése és megvalósítása, nem okoz számodra gondot egyszerre több szálon futó folyamatok követése és managelése, illetve ismersz olyan szoftvereket, amik ezt megkönnyítik számodra (Trello, Asana, Monday…)
    - Szeretsz és tudsz is önállóan dolgozni, miközben élvezed, hogy a munkád egy csapatmunka része
    - Kedves, udvarias és segítőkész attitűddel támogatod emailben, telefonon és személyesen előadóinkat és partnereinket, ezzel is képviselve cégünket
    -  Jó kommunikációs készségekkel rendelkezel írásban és szóban is, tudod menedzselni a kapcsolattartást 60+ előadóval 20 különböző szálon
    - Nem félsz telefont ragadni és felhívni egy vadidegent, hogy megoldj egy problémát
    -  Jól szervezed magad és strukturálod a munkád, annak heti rutinját, kezelve a határidők által okozott stresszt. Getting things done attitűd jellemez ????

    Képzettség

    Elvárások:
    min. 1. év adminisztratív munkakörben szerzett tapasztalat

    Kimagasló szervezési képesség
    Kiváló kommunikációs és problémamegoldó képesség
    Magas szintű digitális érzékenység
    Legalább középfokú angol nyelvtudás

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    8d

    Regional Marketing Manager, France

    JLIConsultingopen, France, Remote
    Salesslack

    JLIConsulting is hiring a Remote Regional Marketing Manager, France

    Job Description

    The Role:

    Looking for a France-based Regional Marketing Manager to join our Sales and Marketing team! The team works in close collaboration with our retail partners to deliver a best-in-class consumer experience of the brand through POS, partner advertising, promotions, and in-region ATL and BTL marketing, among other marketing related responsibilities.

    Reporting to the Director of Sales & Marketing, the Regional Marketing Manager plays a vital role in leading and executing quarterly partner marketing plans, contributing to account management responsibilities, representing retail partner marketing interests internally, and being the day to day ‘face’ to the partners.  Overall, you will be responsible for: driving the products, accessory and gift card sales as well as digital products and subscription sales, with a focus on bringing new customers into the ecosystem. France, Spain and Portugal are the (initial) territories of responsibility for this role.

    The Perks:

    We recognize that it can be challenging to be a remote worker and make significant efforts to ensure that all of our remote employees are kept engaged and enjoy all of the same perks of being part of the family - we offer reimbursement for benefits plans and a personal health and fitness allowance. We host regular training sessions (which can be attended remotely) and our CEO regularly provides updates on all things via Slack and encourages employees across the world to engage with him.

    We offer employees a free device upon joining.  We encourage reading time as well as hosting frequent Lunch and Learn Author Series.

    Qualifications

    The Person:

    The role requires a team player focused on delivering profitable results with a hands-on approach to delivering with speed, attention to detail and a passion for competing in the exciting but highly competitive sector. A candidate with a good combination of strategic, leadership and executional skills will thrive.  This role will require some traveling within the region.

     The Skillset:

    Required:

    -          Minimum 5 years marketing experience, with proven channel and online marketing experience. Ideally, hands-on experience of (trade) customer engagement

    -          Strong team player, with proven ability to influence at all levels

    -          Product marketing experience

    -          Digital marketing experience

    -          Strong analytical skills

    -          Creative thinker

    -          Effective presentation skills

    -          Fluency in French and English

    Nice to Haves:

    -          Fluency in Spanish and/or Portuguese

    -          Sales and/or Business Development experience

    -          Industry experience with technology, digital content and/or consumer electronics

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    9d

    Agile Coach

    EkipaJakarta, Indonesia, Remote
    agile5 years of experiencejiraslackscrum

    Ekipa is hiring a Remote Agile Coach

    Job Description

    • Enable organizational agility by creating the conditions and alignment for change
    • Collaborates negotiates and positively influences leadership and team members across all levels of the organization
    • Become a consultant for individuals or organizations to remove organization/process blockers
    • Creates and conducts coaching and training (Related to Agile, Scrum, Product Owner, etc)
    • Implementation of Agile Framework in Organizations
    • Able to showcase examples of implementing agile techniques in different cultures and environments
    • Experience in Scrum, Kanban, and Agile Cadence

    Qualifications

    • Having 3-5 years of experience in scrum, kanban, and agile cadence
    • All background, preferred has to background IT
    • Tech Savvy
    • Have a growth mindset and have a strong strategic and creative mind
    • Having Agile certification is an advantage
    • Familiar with tools such as JIRA, TRELLO, MIRO, CLOCKIFY, Google
      Workspace and Slack is an advantage
    • Excellent verbal and communication skills
    • Comfortable with Hybrid working environment
    • Live in Jabodetabek is preferable

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    ProfHire, Inc. is hiring a Remote Commission based Sales (No Experience Needed)

    Job Description

    We launched this product last year, so you can also learn the ins and outs of entrepreneurship. You will learn sales skills, techniques, and mindset. You'll be able to come up with and implement your own sales style.

    Finally, we are a remote worksite employer. You will work closely with the CEO, but you can work from home, while earning recurring commission on every sale you make.

    12-MONTH EXPECTED JOB PATH & COMPENSATION:

    0 to 90 days:Complete sales training. Work closely with the CEO. Learn to close sales. Learn cold call process. Learn the product. Schedule and attend product demos. Ramp-up incentive pay: 10% commission on qualified leads that lead to sales within six months, 12% on cultivated leads that lead to sales within six month, 15% when you close the sale

    3 to 6 months:Conduct sales process from beginning to end. Bring in CEO for expertise and possible close. Begin to take over the close. Goal for 3 month period 20 sales. 12% -15% commission (depending on level of support required).

    6 mo to 1 yr:Become a sales magnet. Bring in sales and decide if you want to create your own sales team. 15% commission + 5% commission on team member sales.

    Qualifications

    Drive, determination, and character are more important than experience or education.

    These are the characteristics we are looking for:

    • Eager to learn.
    • Ready to stretch yourself.
    • Unstoppable determination.
    • Collaborative and kind.
    • Responsible, smart, professional, responsive, trustworthy.
    • Comfortable using cloud-based software like Google Apps, Dropbox, Slack, Microsoft Office, Uberconference, Zoom, etc.
    • Organized, with exceptional follow-through.
    • Strong attention to detail.

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    9d

    Sales Development Coordinator

    Sseko DesignsPortland, OR, Remote
    SalesDesignfreelanceslack

    Sseko Designs is hiring a Remote Sales Development Coordinator

    Job Description

    Sales Development Coordinator plays a critical role in serving Sseko’s mission to use business to create educational and economic opportunities for women across the globe.  This role will support our sales and field development team across all sales and development functions and activities. 

    This role requires an action-oriented, detail focused, team player who can create clear and accurate reporting, manage details across departments and support the sales team in driving community engagement.  

    Key Responsibilities: 

    • Manage, own and distribute all reporting needed to support sales team 
    • Support Events, Team Calls and other recognition events with deck building, notes, scripts, facilitating, follow-ups and needed reporting.
    • Manage and own production of Fellows virtual experiences. Run point on production for virtual events, monthly calls or virtual training experiences
    • Support and participate in semi-annual field conferences and events. 
    • Manage inbound Fellow leads.
    • Manage logistics and calendars for all trainings and events for internal team and the field.
    • Create and manage Fellows feedback loops (ie Launches, Fresh Fellows, Retired Fellows etc)
    • Check for details, accuracy and consistency across all sales field communication channels.
    • Manage video content and needed edits for video training (working with freelance video editors or in-house resources)

    Qualifications

    • Direct sales experience preferred
    • Ability to work in a fast paced, in-the-moment environment
    • Excellent communication skills with obsessive attention to detail 
    • Highly organized with the skill to track projects from inception to final delivery 
    • Capacity to manage multiple priorities and deadlines and work quickly and efficiently in a fast-paced environment 
    • Proficient in Excel, Google Sheets and other reporting and analytics tools 
    • Proficient with Facebook groups, events, pages, and other FB tools
    • Proficient writer: clear, concise, fun! 
    • Adaptable!  It’s a fast moving, fluid environment, and you must be able to wear multiple hats when needed
    • Comfortable in Canva with basic design tools
    • Proficient with Google Suite, Asana and Slack
    • Self-starter, fast learner with action and results-orientation
    •  Resourceful, ability to problem-solve and react quickly with a positive can-do attitude

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    Vesta Healthcare is hiring a Remote REMOTE Spanish Bilingual Psychiatric Mental Health Nurse Practitioner (NP)

    Nice to meet you, we’re Vesta Healthcare.

    Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

    Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

    We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

    We’re looking to add to our team of experts who care deeply about our mission. 
    Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

    The ideal teammate would be able to:

    • Conduct behavioral health initiating visits for members with behavioral or psychiatric conditions that warrant Behavioral Health Integration (BHI) services
    • Review care plans conducted by our clinical staff, focusing on behavioral health counseling and education 
    • Provide routine psychiatric services to a panel of patients, reviewing their clinical status and providing recommendations for their care
    • Responsible for conducting cognitive assessments for suspected cognitively impaired populations, ensuring comprehensive care for all patients
    • Conduct care coordination and recommend/identify cost effective research based treatment and intervention
    • Utilize strong clinical skills in physical assessment and chronic disease management for at risk adults and apply member specific Care Management and individualized care planning
    • Be comfortable with advanced care planning discussions with caregivers and members
    • Attend meetings, training sessions and participates on committees as needed
    • Possess a strong knowledge of clinical procedures, standards and quality control checks
    • Possess a strong knowledge of medical conditions, interventions and treatment
    • Provide members, caregivers and facility education
    • Monitor the quality of member’s care and updates plan of care

    Would you describe yourself as someone who has:

    • Certified and licensed as a Nurse Practitioner in good standing (required) in the state of New York (preferred)
    • Bilingual Fluency in Spanish and English (required)
    • Certification from ANCC (or equivalent) as a Psychiatric Mental Health Nurse Practitioner AND Primary Care, Family, Adult/Geriatric or Acute Care Nurse Practitioner (required)
    • Experience in performing cognitive assessments, as well as administering tools such as PHQ2s, PHQ9s, and GAD-2 assessments (required)
    • Master’s or doctoral degree from an accredited institution for nurse practitioners (required)
    • Medicare participation and ability to have the company bill for services on your behalf (required)
    • 1+ years of Nurse Practitioner Experience (required), qualified  for independent practice in your licensed jurisdiction (preferred
    • 2+ years of clinical experience working with complex adult populations (required)
    • Ability to practice independently with little clinical support (required)
    • The ability to work remotely and has a private area with a computer in their home/workspace (required)
    • Comfort using technology like Google Suite, multiple EMRs, Slack (required)
    • Experience working in home care and/or family medicine, geriatrics (preferred)
    • Experience in prescribing and medication reconciliation for psychiatric and behavioral health patient populations. 
    • Experience working within a clinical team environment
    • Strong organizational skills, including the ability to prioritize 
    • Passionate about our mission to improve people’s lives
    • Comfortable in a dynamic and always evolving startup environment

    In addition to amazing teammates, we also offer:

    • Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
    • Paid vacation
    • Paid Sick/personal days
    • ~12 paid holidays
    • One time reimbursement to set up your home office
    • Monthly reimbursement for internet or other home office expenses
    • Monthly gym reimbursement to be used for gyms membership and classes
    • Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
    • Accident insurance, hospital insurance, and critical insurance
    • Pre-tax Flex Spending/Dependent Care/Transit accounts
    • 401k with up to 4% match

    Pay range is $140,000 annually. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

    If yes, then we look forward to speaking to you!

    Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

    At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

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