slack Remote Jobs

404 Results

+30d

Senior Engagement Analyst

350 OrgRemote in 1 of 26 countries 350.org works
Full Timesalesforceslackc++

350 Org is hiring a Remote Senior Engagement Analyst

350.org is looking for a detailed-oriented analyst that can distill fundraising and communications data into actionable insights.

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here. 

About the Senior Engagement Analyst

The ideal Senior Engagement Analyst will be someone who is data-driven, organized and has great analytical skills. These skills will be used to help the Public Engagement department measure progress towards and reflect on its main success indicators. The Senior Engagement Analyst supports the Public Engagement Department to coordinate the setting of KPIs and monitoring progress. This role plays an active role alongside communications, product and fundraising to turn team and department goals into quantifiable measurements, reports and dashboards that inform progress. 

Key outputs include: 

  • Public Engagement Planning, monitoring, evaluation and learning (PMEL) and narrative reports
  • Regular data analysis, trend spotting and sharing insights with the department to foster data-driven reflection and decision-making
  • Training and skills development of team members for better metrics tracking and evaluation
  • Coordinate the use of, and trainings on, team tools to achieve more streamlined monitoring and evaluation systems
  • Project management of the dashboard creation process for public engagement teams
  • Coordination of PMEL, annual report and fundraising information gathering processes

Required Qualifications 

  • At least four (4) years of relevant experience in data analysis 
  • Proficient in Google Suite, Meltwater, Salesforce, Falcon, Slack, and Zoom or similar systems
  • Experienced in data gathering, analysis, and reporting. Familiar with setting and evaluating Key Performance Indicators, goals, and related performance trends
  • Excellent teamwork, problem solving, program planning and management skills
  • Keen attention to detail 
  • Flexible and proactive mindset
  • Ability to manage self and others
  • Excellent command of the English language (written and conversational)
  • Strong interpersonal skills
  • Working knowledge of and keen interest in the current global debates on climate change, energy, and climate justice
  • Ability to integrate diversity, equity, and inclusion in day to day work
  • Professional experience in an international and/or multi-cultural environment and with remote teams
  • Competencies and skills related to racial justice and equity

Desired (but not required) skills and experiences 

  • Strong working knowledge of traditional and social media 
  • Experience working remotely, ideally in an international context
  • Experience working in nongovernmental organization or nonprofit sector
  • Experience with general data collection
  • Experience and competency working in multicultural groups
  • Experience working and living in multiple countries
  • Multilingual
  • Able to travel internationally on occasion

We are looking for someone who is comfortable working both independently and in teams, highly responsive, and able to lead initiatives as well as take direction from others.

Position Type:1 year temporary role, Full time, 100% FTE

Application Deadline:Although we hope to begin interviews during the week of June 3, this job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date:July 1

Compensation:Salary tier 2.1 Click here to view salary

Location:Remote

No preference in US: Remote: in the following states CA, CO,CT, GA, MD, MA, ME, MT,NJ, NY, NC, PA, UT, VT, VA, WI, WA, or Washington, DC

No preference Global:Remote within the countries 350.org currently operates. Current countries are: Argentina, Australia, Belgium, Benin, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Philippines, Poland, Senegal, Singapore, South Africa, Sweden, Taiwan, Trinidad and Tobago, United Kingdom 

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over sponsorship of an employment visa at this time.

 

Note for candidates based in the US:

This position will be part of the 350PWU bargaining unit and subject to the terms and conditions of the collective bargaining agreement.350.org is an equal opportunity employer committed to workforce diversity.(i) as a 501(c)(3) nonprofit, 350 employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.

350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

 

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If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

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+30d

Sr. Customer Success Manager, Manufacturer

KalderosChicago, IL, Remote
SalestableausqlsalesforceDesignmobileslackc++

Kalderos is hiring a Remote Sr. Customer Success Manager, Manufacturer

About Us

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! As a member of the Customer Operations team, the Senior Customer Success Manager works alongside our most valuable customers through the adoption and post-sale of our drug discount and rebate products and solutions. You play a vital role on the Kalderos team by leading customer success teams in achieving satisfaction and growth to ultimately drive retention and expansion. In this role, you will work side-by-side with our top account executives, cross-functional teams, and senior leadership to foster proactive partnerships and provide best-in-class services. Our ideal Senior Customer Success Manager is a leader and platform champion who is passionate about establishing best and leading practices in delivery with a high degree of consistency. The Senior Customer Success Manager embraces opportunities and challenges with the same level of enthusiasm and is all about building and maintaining strong customer relationships, and is driven to produce only the highest quality customer service. 

What You'll Do:

  • Lead customers through the onboarding process and provide ongoing support as they interact with our products and services that optimize and comply with the Medicaid Drug Rebate Program (MDRP) and the 340B Drug Pricing Program
  • Minimize customer escalations through proactive account monitoring and stakeholder engagement/management
  • Engage customers and work alongside our product, sales, and design teams as a subject matter expert (SME) to ensure full adoption and high utilization of Kalderos solutions to achieve optimal business value
  • Maintain a clear understanding of customer success criteria and goals achievement and align with Kalderos objectives and key results (OKRs)
  • Routinely review data and related reports to ensure quarterly objectives are met
  • Review validated dispute reports to state agencies for accuracy and completeness
  • Engage US states in dispute resolution on behalf of customers
  • Troubleshoot and solve issues that arise among various drug duplicate discount stakeholders
  • Schedule and host meetings with customers and internal stakeholders for status updates and business reviews
  • Report and monitor success through key metrics presented in business reviews and customer satisfaction survey results
  • Raise critical customer concerns and work with design, product, and data management teams to resolve key issues in a timely manner
  • Build and maintain intra-departmental workflows
  • Solicit customer feedback, identify process improvement opportunities, and recommend system enhancements
  • Identify opportunities to build greater efficiency and effectiveness into critical execution activities
  • Keep customers informed on new features, functions, and procedure changes with Kalderos’ software
  • Routinely reviews data and related reports to ensure quarterly objectives are met

What You'll Bring:

  • Bachelor’s degree in business, science, technology, or healthcare administration field
  • 7+ years of professional experience building and maintaining customer relationships
  • 5+ years of demonstrated experience in administering and/or implementing a medical claims, healthcare data management, or similar SaaS/cloud-based product
  • 5+ years of experience working with Salesforce or equivalent CRM system
  • Strong project management skills with ability to effectively handle multiple escalations and priorities at once
  • High level of proficiency with an office suite (such as Google for Business Applications or Microsoft Office)
  • Experience with data manipulation / data analysis using Tableau, Power BI, or SQL, and exceptional Excel skills
  • Proven track record of establishing oneself as a strategic trusted advisor to industry-leading customers
  • Ability to articulate complex concepts to varying audiences with excellent communication skills
  • Ability to effectively communicate via virtual meeting and collaboration software
  • Strong analytical skills with the ability to process and interpret product utilization data and customer requirements, to help drive adoption and ROI
  • Excellent organization skills with ability to work independently, prioritize and multi-task with minimal direction
  • A sense of timeliness and urgency to address issues and resolve them expeditiously
  • High standards for excellence and strict adherence to policies, controls, procedures, and timelines

Set Yourself Apart:

  • Advanced degree in pharmacy, life science, healthcare administration, or accounting 
  • 3+ years experience with the 340B program and/or the Medicaid Drug Rebate program (pharmacies, hospitals, clinics, PBMs, state/federal agencies)
  • Working knowledge of retail pharmacy and/or hospital pharmacy billing systems

Expected Salary Range: $120,000 - $135,000 base + commission

____________________________________________________________________________________________

Highlighted Company Perks and Benefits

  • Medical, Dental, and Vision benefits
  • 401k with company match
  • Flexible PTO with a 10 day minimum
  • Opportunity for growth
  • Mobile & Wifi Reimbursement
  • Commuter Reimbursement
  • Donation matching for charitable contributions
  • Travel reimbursement for healthcare services not available near your home
  • New employee home office setup reimbursement

What It’s Like Working Here

  • We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
  • We empower each other and believe in ensuring all voices are heard.
  • We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
  • We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Kalderos participates in E-Verify.

 

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Healthy Back Institute is hiring a Remote Senior Media Buyer

Senior Media Buyer - Healthy Back Institute - Career Page /* Basic CMS Settings */ .jobs-navbar, .jobboard .modal-custom .modal-header {background-color: #346DC2;} .page-header .brand-text, .page-header .brand-text a {color: #346DC2;} .page-title {color: #346DC2 !important;} #resumator-view-more-opportunities a, .job-board-list .jobs-list .list-group-item .list-group-item-heading a, .job-details .job-description a {color: #346DC2} @media (max-width: 850px) {.job-header .job-attributes li .fa {color: #346DC2}} @media (max-width: 850px) {.job-header .job-attributes-container .fa {color: #346DC2}} #resumator-submit-resume, #resumator-btn-send-forward, #resumator-mobile-apply-button, #resumator-back-to-job-list-button {background-color: #346DC2} .job-details .job-application-form .form-group .form-control:focus {border-color: #346DC2} /* Advanced CMS Declarations */ /* HBI New */ body { font-family:"Average Sans",Arial,Helvetica,sans-serif!important; } /* Logo & Header */ .page-header .brand-logo img { max-height: 100px; } /* Career Page Messaging */ .welcome-message { background: transparent; display: block; margin-bottom: 30px; padding-bottom: 30px; visibility: visible; } div.col.col-xs-5.welcome-message { margin: auto; text-align: center; width: 100%; } div.col.col-xs-7.jobs-list { margin: auto; width: 100%; text-align: center; padding-top: 50px; padding-right: 20px; padding-bottom: 20px; padding-left: 20px; } h2.mission { font-size: 60px; font-weight: bold; } p.mission-p { font-size: 24px; } /* Values */ h2.values { f

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+30d

Driver Operations (Vespertino)

UrbvanCiudad de México, Mexico, Remote
slack

Urbvan is hiring a Remote Driver Operations (Vespertino)

Descripción del empleo

  • Realizar el monitoreo de la operación de las unidades de Urbvan en tiempo real, trabajando son sistemas de telemetría vehicular.
  • Gestionar y accionar los protocolos de continuidad del servicio con los Supervisores y conductores de las unidades de Urbvan.
  • Tener una estrecha comunicación con el equipo de Soporte a clientes para garantizar una buena experiencia para los usuarios.
  • Organizar y coordinar las unidades de respaldo en la operación de Urbvan. 

Requisitos

  • Experiencia en monitoreo, logística y gestión de rutas e itinerarios
  • Experiencia de 1 año en posición similar
  • Manejo de Excel intermedio
  • Es un plus si conoces el uso de Slack
  • Manejo intermedio de G-suite
  • Disponibilidad de trabajo en sistema híbrido (Mayormente Home Office) 
  • Jornada laboral 6 días a la semana, en un horario de 14:00 - 22:00 hrs 

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+30d

Senior Developer Advocate - AM & ML

snowflakecomputingRemote Bay Area, CA, USA
MLDevOPS7 years of experiencepostgresslackrubyjavac++kubernetespythonjavascript

snowflakecomputing is hiring a Remote Senior Developer Advocate - AM & ML

Build the future of data. Join the Snowflake team.

Snowflake is a developer platform for building data-intensive applications. As a Senior Developer Advocate, you’ll help create and grow the developer community. You will engage with developers and create authentic and compelling resources such as open source demos, code samples, documentation, how-to guides, and blog posts around topics such as data engineering, app development, LLMs, AI/ML, DevOps, and more. 

RESPONSIBILITIES:

  • Build awareness and motivate developers to build applications, data pipelines, and data science workflows on Snowflake
  • Be hands-on. Develop and maintain resources for developers, such as open source demos and software tools, code samples, documentation, how-to guides, and tutorials
  • Engage external communities like Stack Overflow, GitHub, Slack, Reddit, and Discord to identify new resources that should be created and own the delivery of those pieces 
  • Participate in the developer data ecosystem and community, building strong relationships with engineers, architects, product managers, and founders
  • Define and own metrics to measure the success of our developer content and outreach efforts and initiatives
  • Speak at conferences, contribute to events, and engage in communities like Stack Overflow and GitHub.
  • Communicate developer requirements and provide input to product management on feature enhancements and future product direction

WHAT YOU’LL HAVE:  

  • 7 years of experience in developer education, developer relations, and technical writing 
  • Working knowledge of platforms and tools such as: Huggingface, Llama2, mistral, Pinecone, Weaviate, LlamaIndex, and Langchain.
  • You have a working knowledge of data platforms like Kubernetes, PyTorch, Kafka, Postgres; developer tools like SDKs, APIs, LLMs, and have experience of writing code sample projects, demos, or tutorials for two of these languages: JavaScript, Python, Java, C#, Go, or Ruby
  • Experience of working within cross-functional teams (product management, marketing, product engineering, support, customer success, etc).
  • Scrappy & has a mindset that done is better than perfect. 

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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+30d

Technical Product Owner & Consultant

BitoviRemote
Full TimeagileDesignswiftslackscrum

Bitovi is hiring a Remote Technical Product Owner & Consultant

Technical Product Owner & Consultant - Bitovi - Career PageExcellent oral and written communication, along with strong interpersonal skills, negotiation experience, decision-mak

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+30d

Sr. Fullstack Software Engineer

LatticeRemote
remote-firstsqlDesignslackgraphqlc++typescriptAWS

Lattice is hiring a Remote Sr. Fullstack Software Engineer

This is Engineering at Lattice

Lattice’s Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. 

The Workflows team is focused on building a HRIS automation product. The team is responsible for building a cohesive automation solution that tracks the entire lifecycle of an employee.

What You Will Do

  • You’ll be responsible for building software to help companies build cultures in which their employees thrive.
  • You’ll partner with other engineers to build and own products across a modern tech stack. (Our current stack includes: React, Relay Modern, GraphQL, Node, and PostgreSQL. We rely on AWS to host our infrastructure. We use Temporal for complex event flow management along with AWS EventBus).
  • You’ll craft contributions to our engineering practices, identifying and evangelizing improvements to improve team output.
  • You’ll provide substantial mentorship to less experienced colleagues, helping to refine their technical craft and expand their knowledge.
  • You’ll independently lead the execution of complex projects, including those that require cross-functional collaboration with product managers and designers.
  • You will create high-quality Technical Design Documents and address review comments from relevant stakeholders

What You Will Bring to the Table

  • You are passionate about Software Development and have 5+ years of professional experience writing and maintaining production-level applications.
  • You are proficient  in TypeScript, React and GraphQL and passionate about learning and using any new technologies that are required at the job.
  • Prior experience with software Integrations is a plus, not a requirement.
  • You are efficient in SQL and know how to model data and write performant queries in a relational database like PostgreSQL.
  • You love to work on challenging projects.
  • You are able to seek  out the root cause when debugging software defects, and champion improvements that prevent future issues.
  • You’re always striving towards understanding the codebase inside and out.
  • You have the ability to understand the nuances of product requirements and translate them into code.
  • You’re clear and concise in explaining your thought process in both written and verbal format.

The estimated annual cash salary for this role is $135,500 - $199,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. 

#LI-remote



About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning ????– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line ????. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. 


Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance withLattice's Job Applicant Privacy Policy.

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+30d

Senior Fullstack Software Engineer, HRIS Workflows

LatticeRemote, San Francisco, New York
remote-firstsqlDesignslackgraphqlc++typescriptAWS

Lattice is hiring a Remote Senior Fullstack Software Engineer, HRIS Workflows

This is Engineering at Lattice

Lattice’s Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. 

The Workflows team is focused on building a HRIS automation product. The team is responsible for building a cohesive automation solution that tracks the entire lifecycle of an employee.

What You Will Do

  • You’ll be responsible for building software to help companies build cultures in which their employees thrive.
  • You’ll partner with other engineers to build and own products across a modern tech stack. (Our current stack includes: React, Relay Modern, GraphQL, Node, and PostgreSQL. We rely on AWS to host our infrastructure. We use Temporal for complex event flow management along with AWS EventBus).
  • You’ll craft contributions to our engineering practices, identifying and evangelizing improvements to improve team output.
  • You’ll provide substantial mentorship to less experienced colleagues, helping to refine their technical craft and expand their knowledge.
  • You’ll independently lead the execution of complex projects, including those that require cross-functional collaboration with product managers and designers.
  • You will create high-quality Technical Design Documents and address review comments from relevant stakeholders

What You Will Bring to the Table

  • You are passionate about Software Development and have 5+ years of professional experience writing and maintaining production-level applications.
  • You are proficient  in TypeScript, React and GraphQL and passionate about learning and using any new technologies that are required at the job.
  • You are efficient in SQL and know how to model data and write performant queries in a relational database like PostgreSQL.
  • You love to work on challenging projects.

 

  • You are able to seek  out the root cause when debugging software defects, and champion improvements that prevent future issues.
  • You’re always striving towards understanding the codebase inside and out.
  • You have the ability to understand the nuances of product requirements and translate them into code.
  • You’re clear and concise in explaining your thought process in both written and verbal format.

 

The estimated annual cash salary for this role is $135,500 - $199,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning ????– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line ????. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. 


Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance withLattice's Job Applicant Privacy Policy.

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+30d

Portfolio Support Specialist

Kasa LivingRemote
slack

Kasa Living is hiring a Remote Portfolio Support Specialist

Location:This role is fully remote; based within the Philippines

Anticipated Schedule:Schedules can vary and will include both weekday and weekends. This role is based in the Philippines and is overnight.

 

The Support Specialist role is focused on executing recurring tasks and maintaining a standardized workflow within the organization. Excellent communication skills and the ability to assess problems effectively are essential for this role. As a Support Specialist, your primary responsibility is to ensure the smooth operation of day-to-day activities and carry out specific project-related tasks as directed by the Portfolio team. Additionally, you can expect to create bulk communications for guests, respond to teams and partners via Slack, and triage housekeeping and maintenance requests while tracking their progress. Furthermore, the specialist follows recurring processes such as managing room blocks, handling lost and found items, and conducting quality assurance inspections.

A typical schedule for this role is based on business needs in your portfolio, sometimes including weekends and holidays, as we are in the hospitality industry. 

 

Unleash your career potential at Kasa

We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.

 

Required Qualifications

  • Tech Savvy:Comfortable and competent using software applications, operating systems, online communication platforms and web-based search tools effectively. 

  • Hall of Fame Host Communicator:Provides clear and concise responses and directions both verbally and in writing to facilitate inter-departmental communications with various teams and assist with ongoing portfolio projects and tasks.

  • Quality Control Leader:Facilitates quality checks across building functions and identifies areas for improvement.  Documents findings in a report for team use to ensure that Kasa products and services meet or exceed established quality standards and customer expectations.

  • Reliable:Consistently arrives to work on time and willingly works the hours required, including on nights, weekends, and holidays and has the flexibility to be on-call to address time-sensitive guest needs.

  • Collaborative:Works effectively through joint effort, cooperation and shared responsibility with portfolio partners to achieve desired operational outcomes. Contributes ideas for areas of improvement and participates in making collective decisions

  • Smooth Operator:Maintains operational effectiveness using SOPs and approaches problem resolution with confidence, empathy, and creativity

  • Process Minded:Executes established processes and workflows with precision. Surfaces breakdowns or deficiencies that negatively impact operational performance.

  • Change Agent:Adapts to change with some support, maintaining a positive, can-do attitude. Participates in the implementation of changes with internal team and external service providers.

 

Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

 

Expected Results

  • Role Objective 1:Drive quality outcomes through increased guest satisfaction and company metrics. 

    • Key Initiative:Identify and communicate guest issues to the onsite team.

    • Key Initiative:Track building-related maintenance items, and escalate issues to meet our standard SLAs.

    • Key Initiative:Coordinate the preventative maintenance program.

  • Role Objective 2:Complete tasks that driveproductivity within the operation.

    • Key Initiative:Optimize the prioritization of Housekeeping and Maintenance tasks 

    • Key Initiative:Provide routine feedback to vendors, to negate common issue trends reported by guests.

 

Curious about the Kasa experience? Save 15% when you book on kasa.com

 

???? The Pay

The starting base pay range for this role is between$6 and $8 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.

 

Benefits

  • ???? Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!

  • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

  • ???? Competitive Salary: We offer a total compensation at or above market rates plus additional earning opportunities based on the position.
  • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!

 

Who We Are

Kasa is a Real Estate Technology company that is building a global accommodations brand unlike any other.We partner with owners of multifamily, single-family, and boutique hospitality properties, transforming underutilized real estate into stylishly furnished, professionally managed units that cater to business and leisure travelers alike. We tookthe best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, trustworthy, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays. Our guests enjoy seamless check-ins, spacious apartments, and attractive amenities, helping them feel right at home. If anything comes up, our remote guest experience team is available 24/7, ensuring our hospitality is always felt, though rarely seen.

Kasa is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need.

Kasa Living is an E-Verify participant.We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this articlefrom consumer.ftc.gov for more details.

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CST Connections is hiring a Remote Virtual Assistant Opportunities

Job Description

We are seeking a dedicated and experienced Virtual Assistant to join our team. The ideal candidate will have a strong background in data entry, project management, communications, interviewing, and scheduling. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

  • Data Entry:

    • Accurately input, update, and maintain data in various databases and systems.
    • Ensure data integrity and perform regular data quality checks.
    • Generate reports and summaries as required.
  • Project Management:

    • Assist in planning, executing, and monitoring projects to ensure they are completed on time and within budget.
    • Track project milestones and deliverables.
    • Coordinate with team members and stakeholders to ensure project goals are met.
  • Communications:

    • Handle incoming and outgoing communications, including emails, phone calls, and messages.
    • Prepare and edit correspondence, presentations, and reports.
    • Maintain effective communication channels with clients, team members, and stakeholders.
  • Interviewing:

    • Schedule and conduct preliminary interviews with potential candidates.
    • Assist in the recruitment process by screening resumes and coordinating interview schedules.
    • Provide feedback and recommendations on candidate suitability.
  • Scheduling:

    • Manage calendars for small business owners, including scheduling appointments, meetings, and events.
    • Coordinate and confirm meeting logistics and details.
    • Ensure all scheduling conflicts are resolved promptly and efficiently.

Qualifications

  • Proven experience as a Virtual Assistant or in a relevant administrative role.
  • Proficiency in data entry and management.
  • Strong project management skills, with the ability to handle multiple projects simultaneously.
  • Excellent communication skills, both written and verbal.
  • Experience in interviewing and recruitment processes.
  • Exceptional organizational and time-management abilities.
  • Proficient in using various software and tools, such as Microsoft Office Suite, Google Workspace, project management software (e.g., Trello, Asana), and communication platforms (e.g., Slack, Zoom).
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Experience working with small business owners across different industries.
  • Familiarity with CRM systems and other business software.
  • Basic knowledge of bookkeeping and financial management.

Technical Requirements:

  • A reliable computer with up-to-date software.
  • High-speed internet connection.
  • A functional phone for communication.
  • A quiet workspace free from distractions.

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+30d

Principal Data Scientist

sqlDesignslackc++

Superhuman is hiring a Remote Principal Data Scientist

SUPERHUMAN ????

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, team collaboration, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Looking ahead, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Principal Data Scientist, you’ll accelerate our journey to achieving our vision by leading product analytics for our core product experience, partnering closely with Product Managers and our executive team to uncover deep insights about our users and using that information to craft the next evolution of the Superhuman product.

THE ROLE ????????‍????????‍????

Mission: use data to improve outcomes for Superhuman’s users and business

  • Partner with our Product, Design, Engineering, and Executive teams to discover insights about our users and craft an even better product experience for them
  • Design, execute, and learn from A/B tests; up-level our company-wide A/B testing program
  • Democratize a culture of data-informed decision-making in product development
  • Coach and mentor other Data Scientists to up-level the Product Analytics craft across the Analytics team

SOUND LIKE YOU? ????

Strong candidates typically have 6+ years of experience in data science and analytics. The most impactful skills to succeed in this role are:

  • Empathy: You strive to approach projects from stakeholders’ and users’ point of view in order to produce the best outcome for all parties
  • Communication: You recognize that communication and narrative are as or more impactful than analysis itself. You are a concise and direct verbal and written communicator, and are effective at async communication (esp. in Slack, Notion, and of course email)
  • Embracing Ambiguity: You thrive with a large scope of ownership, and expertly prioritize which problems to solve, push your work forward even in the face of incomplete information, and offer proactive recommendations to help our product business improve
  • Ownership: You autonomously define, roadmap, and deliver large-scale projects, anticipating and resolving roadblocks and cross-functional dependencies
  • Growth Mindset: You add value by offering critical feedback to your manager, your team, and stakeholders to help them improve, and you expect and welcome the same from them
  • Technical Skills:
    • Expert SQL skills
    • Strong command of the fundamentals of statistics
    • Experience with modern data tools like dbt, Metabase, Looker, etc.

Note on qualifications: if you feel you fit most but not all qualifications listed above, we encourage you to apply anyway! It’s not necessary to check every box perfectly, to be a strong candidate.

COMPENSATION ????

The Principal Data Scientist role spans several internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our salaries for this role range from $229,000 to $269,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS ????

Taking Care of Your Future ????

  • Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
  • Voluntary insurance: short-term disability, long-term disability, and life insurance.
  • 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
  • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

  • Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
  • 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
  • Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

  • $3000 per year towards your professional development.
  • Free access to Calm and Taskhuman.
  • Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

  • Custom MacBook Pro.
  • $1,000 budget for workstation setup.
  • $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
  • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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+30d

IT Systems Engineer

Torc RoboticsBlacksburg, VA; Remote - US
agileBachelor's degreeansibleslackazurec++linux

Torc Robotics is hiring a Remote IT Systems Engineer

About the Company

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business.

A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight.

Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer.

Meet the Team

Help maintain, upgrade, and manage the IT infrastructure (software, hardware, and networks) centered at our locations. Diagnose and resolve problems quickly to ensure Torc systems run smoothly and efficiently to keep self-driving vehicles securely on the road! As a key member of the IT support team, this role must possess the patience to communicate with a variety of interdisciplinary users in an agile, fast-paced setting.

What you'll be doing:

  • Provide technical support for incoming queries or issues related to computer systems, software, and hardware, with the ability to respond to after-hours requests
  • Manage users and systems within MDM tools (Intune, Landscape, JAMF), onsite and remote deployments of systems including Autopilot and continuing development of Golden Images
  • Monitor systems and respond appropriately to security or usability issues
  • You will help manage and maintain windows servers and our On-Prem/Azure Active directory service 
  • Manage physical and virtual servers and technology tools; conference room testing, deployment, and administration; hardware and software procurement and tracking; engineer, upgrade, and test systems with new releases and models
  • Maintain internal knowledgebase with up-to-date technical documentation and IT policies; and develop expertise in new systems to train staff on new or existing technologies
  • Maintain security and protect systems from unauthorized use, acts of nature and user abuse. Maintain equipment, materials, and supplies and maintain an inventory for chain of custody and loss control. Ensure all equipment is marked and catalog per the asset management protocol

What you'll need to be successful:

  • Bachelor’s Degree in a technical field plus 5+ years of experience; OR an Associate’s Degree in technical field plus 7+ years of experience; OR 10+ years equivalent work experience
  • U.S. Citizenship is required 
  • Demonstrated excellence in documentation of work (ticket hygiene, project planning, requirements gathering, POC engineering, creation & maintenance of knowledgebase articles)
  • Proven experience maintaining operating systems, business applications, security tools, web servers, email, workstations, and networking across multiple platforms on a variety of hardware
  • Microsoft enterprise technologies (AD, Azure AD, Office365 and other various Microsoft Server tools) and end-user workstation administration, enterprise application administration (Slack, Zoom, etc.)
  • Virtualization and VDI experience (VMware, Proxmox, Horizon VDI)
  • Familiarity and Understanding of User Lifecycle administration, Identity and Access Management (M365/Okta), and Software license management
  • Enterprise storage & backup solutions (Veeam, Isilon, Powerstore, Synology, general SAN/NAS) 
  • ISO 9001 and/or ISO 27001/27002, NIST 800.53, ITIL, COBIT, TOGAF experience
  • Familiarity with software development environments, CI/CD, and AGILE workflows
  • MDM and deployment solutions (Mosyle, Jamf, Intune, Landscape)

Network and information security fundamentals

  • Strong Windows Server including WSUS, Windows  

Bonus Points

  • Linux administration and deployment experience (Ansible, AWX, Canonical Landscape); 
  • Relevant certifications – M365 Enterprise Administrator/Expert (Exchange/Messaging, Endpoint Administration, SharePoint), or similar certifications

Perks of Being a Full-time Torc’r  

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:     

  • A competitive compensation package that includes a bonus component and stock options  
  • 100% paid medical, dental, and vision premiums for full-time employees    
  • 401K plan with a 6% employer match  
  • Flexibility in schedule and generous paid vacation (available immediately after start date) 
  • Company-wide holiday office closures  
  • AD+D and Life Insurance

 

 

Hiring Range for Job Opening 
US Pay Range
$108,900$130,700 USD

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities.

Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply. We’re always looking for those that are hungry, humble, and people smart and your unique experience may be a great fit for this role or others.

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+30d

Growth Specialist

Loop & TieUnited States - %LABEL_POSITION_TYPE_REMOTE_ANY%
Salessalesforceslack

Loop & Tie is hiring a Remote Growth Specialist

Growth Specialist

About Loop & Tie:

Corporate gifting is timeless. It’s also wasteful, dated and inefficient. At Loop & Tie we built a platform to connect the $125B spent each year on one-size-fits-none, mass-produced, corporate gifts with small businesses and charitable causes. We’ve redesigned the corporate gift exchange with a choice-based engagement platform that helps companies more effectively do what they intend to do when they gift—build connections—while empowering them with the integrations and data they need to deliver time-saving, ROI-supportive gifting campaigns.

Loop & Tie is the gifting platform of choice, used by a wide range of Fortune 500 companies, startups and pro sports teams to connect with their communities through scalable, individualized gifting. Social impact is woven into our technology, strategy and culture. At Loop & Tie the WAY we build our platform is just as important as the platform itself. We’re looking for a leader to develop our brand and scale our market presence, while staying true to our ethos of using business as an engine for progressing social and environmental initiatives.

The High-Level About this Position:

Our Account Growth Team is looking for a Growth Specialist to nurture and develop our customer support channels. Your passion for non-transactional relationship building will be an integral part of creating a remarkable experience in this next phase of our company's growth.

In this customer-facing support role, you’ll drive impact by furthering the efficiency and effectiveness of our support inquiry channels. As a people-person, you’ll be using your excellent written communication skills to connect with our prospects and customers to offer your expertise in the Loop & Tie experience. Your keen attention to detail & process will ensure our prospects and customers will be guided to resolution in a timely & efficient manner.

How You’ll Make Loop & Tie Amazing:

  • Your passion for creating and fostering a remarkable customer-first culture will promote an exceptional live chat experience for our prospects, customers, and gift recipients
  • Your thoughtful approach to internal communication will ensure your stakeholders in Sales, Marketing, Account Management, and Product are informed and prepared to continue delivering a remarkable experience
  • Your ability to manage multiple priorities at the same time will ensure our customer inquiries are handled and resolved swiftly and effectively
  • Your skills in process management and organization will help us execute & refine a seamless customer experience
  • Your data centric approach to customer support will help build strong relationships with clients

How You'll Up-level Loop & Tie:

  • You have 2+ years in Business Development, Sales Development, or Account Development
  • A demonstrated track record of organization & cross-functional alignment
  • Proven experience in delivering top notch customer experiences
  • A knowledge of internal business systems such as Google Suite, Salesforce, HubSpot, & Slack
  • Impeccable communication skills particularly with people who have varying areas of expertise than yours
  • The ability to adjust rapidly to the changing demands & priorities of our team
  • A passion for building a culture that all of us can be proud of
  • You have a natural curiosity, a creative mindset, and willingness to experiment and iterate
  • Detail-oriented with excellent organizational skills to drive multiple initiatives at once

We firmly believe our differences make us collectively better. Loop & Tie is committed to building a team that is diverse in background and experience. Diversity is recognized by our team as the presence of differences that may include race, gender, religion, sexual orientation, ethnicity, nationality, socioeconomic status, language, (dis)ability, age, religious commitment, or political perspective. Diversity also includes differences in principles, values, thoughts, and beliefs. Diversity of thought and experience are vital to building a sustainable and equitable environment at Loop & Tie.

Please do not let doubt get in the way of you applying for this position. If you can demonstrate the abilities listed above, we want to hear from you.

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+30d

Senior Product Manager - Data Security and Governance

EgnyteRemote, United States
MLSalesFull TimeagilesalesforceDesignslackAWS

Egnyte is hiring a Remote Senior Product Manager - Data Security and Governance

Description

Senior Product Manager - Security and Governance

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters whoaredoers, thinkers, and collaborators are who embrace and live by our values:
  •             Invested Relationships
  •             Fiscal Prudence
  •             Candid Conversations
 
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent, and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com
THE OPPORTUNITY
 
Egnyte’s platform provides comprehensive security and governance of customers’ unstructured and structured data across many clouds including Egnyte, Microsoft O365, Google, AWS, Salesforce and Slack, etc. Taking advantage of advanced ML and AI, and with a focus on ease of use, minimal required configuration, and simplified deployment, Egnyte’s platform delivers unprecedented value to customers very quickly and with minimal effort.
 
WHAT YOU’LL DO
 
  • Define, validate, and refine the vision and strategy for Egnyte’s data governance and security technology in collaboration with other product leaders and executives
  • Define and deliver on product roadmap in the areas of Data Security, Compliance, Governance and competitive positioning
  • Ideate, develop, and deliver cloud data security capabilities working alongside a team of governance and security product managers in the US, Europe and India.
  • Evangelize Egnyte externally to drive customer, partner, MSP, MSSP, and Analyst engagements
  • Identify new growth opportunities, prioritize, and execute in collaboration with Marketing, Sales, Pre-Sales and Engineering
 
YOUR QUALIFICATIONS
 
  • 5+ years of product management with agile development methodologies
  • Strong domain expertise in cloud data security, data governance, compliance, data loss prevention (DLP) and Information Rights Management. (IRM)
  • Experience with Identity and Access Management (IAM) security in SaaS cloud environments such as Microsoft and Google.
  • Experience with one or more industry verticals (Finance, Healthcare, Construction) is highly desired.
  • Ability to be an active participant in architecture and design reviews
  • Experience building enterprise SaaS software for technical users & buyers
  • Strategic thinking with the ability to translate strategy into execution plans with a bias toward action
  • Experience working and guiding product and engineering teams distributed globally
  • Bachelor (MBA a plus) degree in a technical discipline (Computer Science, Electrical or Computer Engineering
 
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
 
At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

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+30d

Technical Account Manager, Egypt

SecurityScorecardRemote (Egypt)
SalesBachelor's degreesalesforceslackc++

SecurityScorecard is hiring a Remote Technical Account Manager, Egypt

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Evolution Equity Partners, Sequoia Capital, GV and Riverwood Capital. 

About the Role

As a Technical Account Manager at SecurityScorecard, you will serve as a trusted advisor to our clients, ensuring they derive maximum value from our platform and services. You will be responsible for managing the technical aspects of client relationships, understanding their unique business requirements, and providing tailored solutions to address their cybersecurity challenges.

This is a role based in Egypt but will support customers throughout EMEA.  Fluency in English is a requirement. 

The Ideal candidate 

Key Responsibilities

  • Serve as the primary point of contact for assigned clients, building strong relationships and understanding their technical and business objectives.
  • Conduct onboarding sessions to ensure smooth integration of SecurityScorecard's platform with clients' existing systems and workflows.
  • Collaborate with clients to develop customized solutions and strategies that align with their cybersecurity goals and regulatory compliance requirements.
  • Provide technical guidance and support to clients, troubleshooting issues, and resolving inquiries in a timely and efficient manner.
  • Proactively monitor clients' security ratings and performance metrics, identifying potential risks or areas for improvement.
  • Act as a liaison between clients and internal teams, advocating for client needs and ensuring timely delivery of services and support.
  • Deliver regular reports and updates to clients, highlighting key insights, trends, and recommendations to enhance their security posture.
  • Stay informed about industry trends, emerging threats, and best practices in cybersecurity to provide proactive guidance and recommendations to clients.
  • Collaborate with Sales and Product teams to identify opportunities for upselling or cross-selling additional products and services to existing clients.
  • Continuously strive to improve customer satisfaction and loyalty through proactive communication, responsiveness, and delivering value-added services.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in a technical account management or customer success role within the cybersecurity industry.
  • Strong understanding of cybersecurity concepts, technologies, and best practices.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
  • Demonstrated ability to manage multiple client accounts simultaneously, prioritize tasks, and meet deadlines.
  • Experience with CRM systems (e.g., Salesforce) and proficiency in using collaboration tools (e.g., Slack, Zoom).
  • Highly organized, detail-oriented, and customer-focused mindset.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Certifications such as CISSP, CISM, or CISA are a plus.
  • Must be fluent in English

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies. #LI-DNI

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+30d

IT Service Desk Technician

Elation HealthRemote - New Zealand
3 years of experiencejiraDesignslackapipython

Elation Health is hiring a Remote IT Service Desk Technician

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a delightful world-class technology solution that creates an experience of delight and ease for physicians, and that our users love.

 

You will be joining a highly motivated IT team. We are responsible for design, implementation, and support of the corporate infrastructure. We identify scalable solutions and create a user-friendly experience. Our endpoints are 95% MacOS and 5% Windows. We are a SaaS first organization (e.g. Google Workspace, Okta, Slack, Zoom, Jira, etc.). This role supports all our team members and performs a variety of technical duties with a focus on internal IT services.

 

 

Responsibilities

  • Triage, troubleshoot, resolve, and escalate inbound service desk requests
  • Accounts and access lifecycle management including on-boarding, off-boarding, and team changes
  • Asset and license management including procurement, deployment, and configuration
  • Maintenance and enhancement of internal knowledge base and playbooks
  • Effective usage and monitoring of automation workflows and tooling

 

Requirements

  • 1-3 years of experience in IT support and service delivery
  • 1+ years of experience with asset management, procurement, and SaaS administration
  • Mac OS based experience including Apple business solutions and Apple device management
  • Experience with MDM (Kandji, Microsoft Intune, Jamf, etc.)
  • Experience managing SaaS apps (Google Workspace, Okta, Slack, Zoom, etc.)
  • Awareness of no-code automation platforms (Okta Workflows, Atlassian Automation, BetterCloud, etc.)
  • Strong problem solving and communication skills
  • Curiosity to research, learn, and implement new technologies
  • Bachelor’s degree in Computer Science, Information Technology, or related field

 

Bonus Points

  • Scripting experience (Python, Bash, AppleScript, Google Apps Script, etc.)
  • API experience (Postman, etc.)
  • Relevant Industry Certifications (e.g. SaaS, MDM, ITIL, etc.)

 

Salary range: 55,000-65,000 NZD


Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.


As a healthcare technology company whose mission is to support IPCPs and frontline healthcare workers, and as a tight-knit company where we have the utmost concern and care for our team members, Elation Health has adopted a Mandatory COVID-19 Vaccination Policy. 

This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities.

We will not require any candidates to be vaccinated in order to interview for our open positions, but all new hires at Elation will be required to share a copy of their vaccination certification or present documentation to request an exemption. 

In compliance with the EEOC, any team member in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must provide People Ops (hr@elationhealth.com) with appropriate documentation. For a medical exemption, we require a doctor’s note, and for a religious exemption, we require a note from the team member outlining the request.

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+30d

Sr. Software Engineer

LatticeRemote
remote-firstDesignslackgraphqluic++typescriptAWSjavascript

Lattice is hiring a Remote Sr. Software Engineer

This is Engineering at Lattice

Lattice’s Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack aimed at developer productivity and delight. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience.

What You Will Do

  • Work within an existing product suite to both build new features, and iterate on existing ones, and multiply the impact of your teammates.
  • You’ll work with other engineers to build and own products across a modern tech stack. Our current stack includes React, Relay Modern, TypeScript, GraphQL, Node, and PostgreSQL. We rely on AWS to host our infrastructure.
  • Influence and drive alignment in large-scale customer-facing projects, directly impacting business outcomes.
  • Drive impact - through communication, mentorship, planning, execution, implementation, and outcomes.
  • You’ll make contributions to our engineering practices, identifying and evangelizing improvements to improve our team output.
  • You’ll build software to help companies operate efficiently and achieve their goals.

What You Will Bring to the Table

You have 5+ years of professional experience writing and maintaining production-level applications.

  • You’ve worked with a modern programming language like JavaScript and Typescript, and are well versed in frameworks such as React, Relay and Next.js.
  • You know how to make complex components with multiple use-cases, easy to compose and use across a scaling organization
  • You understand and promote the benefits of pragmatic testing from the component level to entire pages
  • You have worked on design systems or UI framework integration/maintenance, and understand how to build and maintain them, along with the necessary communication to ensure proper and healthy usage
  • You seek out the root cause when debugging software defects, and champion improvements that prevent future issues.
  • You understand and champion accessibility requirements for modern web development and are passionate about helping every potential user.

You’re a great communicator and collaborator.

  • You understand what it takes to communicate to a large and diverse audience that will use the systems and patterns you and your team owns
  • You take care to write code that your colleagues can also own, understand, and maintain.
  • You’re clear and concise in explaining your thought process and in enumerating the tradeoffs made in your work.
  • You work well with designers and product managers to come up with optimal solutions.

You enjoy taking an active role in the development process.

  • You will take care in the details of the implementation, as the design system is relatively new.
  • You will be a strong advocate across the business for other teams to adopt changes from the design system, UI frameworks, and shared experiences
  • You love mentoring and supporting other software engineers who are newer to the industry.
  • You have experience taking the lead in planning and executing the development roadmap for software projects.

The estimated annual cash salary for this role is $135,500 - $199,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. 

#LI-LinkedIn

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning ????– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line ????. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. 


Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance withLattice's Job Applicant Privacy Policy.

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+30d

Backend Engineer - Redwood City, CA

SplitUS Remote
golangredisDesignswiftmongodbslackjavabackend

Split is hiring a Remote Backend Engineer - Redwood City, CA

Split Software is an industry-leading Feature Delivery Platform which enables companies to embrace Impact-Driven Development across their engineering teams. We pair the speed and reliability of feature flags with data to measure the impact of every feature. By reducing development time, mitigating release risk, and quantifying impact, we free engineering teams to solve customer and business problems.

Split is dedicated to empowering the world's product decisions, facilitating engineering and product teams to release features rapidly and securely. As a Backend Software Engineer, you will play a crucial role in building our CORE platform. This includes leading feature development for Split’s backend stack, designing and implementing APIs, and optimizing code for scalability, speed, and stability. Key technologies in our stack include Java, GoLang, MongoDB, Kafka, Redis, among others. This position will be a hybrid role with 2 days per week in the Redwood City, CA office. 

We believe in learning and development. We encourage you to apply even if you are uncertain about a few requirements.

We Value the Journey: Your Days at Split

We make the most of every day acting with urgency and determination. 

  • Collaborate with a geographically distributed team of software engineers, product managers, and designers to develop services enabling swift and secure feature releases for customers.
  • Actively contribute to evolving our product by suggesting ideas and solutions to enhance functionality and user experience, and implementing them effectively.
  • Evaluate new technologies and methodologies to enhance our codebase and conventions.
  • Innovate ways to optimize service performance.
  • Take ownership of service operations in production, including participating in on-call rotations.
  • Conduct regular code reviews, pair programming sessions, and collaborative design workshops.
  • Contribute to product reviews and team meetings, offering technical expertise to scope, estimate, and prioritize work.

We Believe in Bold: About You

Experimentation is core to our culture – let’s iterate til’ we win. 

  • Over 5 years of professional software engineering experience.
  • Proficient in written and verbal communication.
  • Strong problem-solving skills.
  • Team player mindset.
  • Deep understanding of data structures and computer science fundamentals.
  • Possess a growth mindset with a keen interest in career development.
  • Prioritize clean and modular code and demonstrate a commitment to adopting software development best practices for efficient teamwork and continuous delivery.
US Pay Range
$140,000$190,000 USD

We Row Together: Our Culture and Belonging

We’re all in the same boat with mutual trust and respect. 

We believe an inclusive workplace is critical to the success of our team and our customers. We constantly strive to make Split a safe and welcoming place for people from systematically marginalized communities. We’re looking for teammates that are as passionate as we are and want to join us in doing this extremely important work.  

We believe face-to-face in-person communication is invaluable. We don’t believe that it is the default for everyone. We have been fully remote before, and our teams continue to grow and span across time zones and countries. The heart of our shared culture is virtual - in our lively Slack channels, our Zoom company meetings, in every photo and#highfiveshared. Our offices act as important vessels for our culture, but we are so much more

Taking care of our employees is essential to the health of our business. We strive to provide a thoughtful and comprehensive total rewards package to support our teammates' wellbeing through benefits, perks, growth opportunities and a strong company culture.

Why Should You Become a Splitter: 

  • Competitive salary + equity ????
  • Educational reimbursements so you can continue growing personally and professionally. 
  • Split’s remote-inclusive philosophy - giving Splitters the flexibility to work from home or one of our offices locatedinRedwood City, CA, Boston, MA, and Tandil, Argentina.
    • Our offices are fully stocked with snacks
    • We’ve pilotedLocalized Hubs Stipendfor remote teams to foster cross-collaboration and team bonding within their local hubs.
    • We offer temporary remote work options to give employees flexibility to work from anywhere
  • We invest in your wellness ????: 
    • Company-wide wellness closures so you can take time off to recharge and be your best self.
    • End-of-Year company closure 
    • Flexible PTO ????
    • Monthly Wellness Stipend
  • Volunteer Time Off in addition to company-wide volunteer events
  • Great health benefits and parental leave!*
  • Commuter Benefits
  • Additional Perks
    • Patent Incentive Program
    • Employee Referral Bonus 
    • Spot Bonus Program
    • In-person and virtual team events
  • The values that guide our culture:
    • We Put Customers at the Center
    • We Row Together
    • We Believe in Bold
    • We Value the Journey 

*Country Specific Details: 

  • United States
    • Anthem Blue Cross and Kaiser
    • Full Medical, dental, vision with HSA and FSA options
    • Life Insurance, STD and LTD coverage options
    • Reproductive Care Access Travel Benefits
    • Additional Sequoia Wellness programs with OneMedical, Carrot and Headspace
    • 10 weeks paid parental leave
    • Fidelity 401k (Employee contribution only)
  • Argentina
    • You can choose one the following health insurance providers and plans: OSDE 310 or Swiss Medical SMG30
    • Employees and dependants covered at 100%
    • 90 days paid maternity leave 
    • 10 weeks paid paternity leave
    • English Classes with a Native English Teacher 
  • United Kingdom
    • Split pays 100% of the premium for employees and 75% for dependents 
    • Private Medical Insurance through BUPA 
    • Life Insurance through UNUM
      • Benefit Level: x3 annual basic salary
      • Employee Assistance Programme
      • Bereavement Support Service
    • Full In-Patient treatment with comprehensive cancer cover and full out-patient
    • Therapies
    • Mental Health Cover
    • Bupa Dental Level 1
    • Up to 52 weeks of maternity leave (26 OML and 26 AML) - refer to the UK Split Handbook for details
    • 10 weeks of paid paternity leave
    • Split 5% pension match 
  • Canada
    • Split will comply with all leave requirements per each provincial government's guidance. Please visit your specific provincial government website for details.
    • Split will ensure parents receive up to 10 weeks of parental leave

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+30d

Marketplaces Operations Specialist

FenderRemote, Mexico
Salesslackc++

Fender is hiring a Remote Marketplaces Operations Specialist

Fender Musical Instruments Corporationis a world-famous brand with offices across the globe.Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.


We are looking for a talented Marketplaces Operations Specialist to join our México team. This individual will support the General Manager of Mexico and will be responsible for operations and support for active Marketplaces such as Amazon and Mercado Libre. The role requires extensive daily interaction with a cross-functional sales and distribution team and prior expert level experience using Mercado Libre and Amazon Vendor systems.

Essential Functions:

  • Lead day-to-day operation for Amazon and Mercado Libre systems, orders and processes, including ownership of the channel itself.
  • Act as primary day-to-day eCommerce operations contact for Customer Service, Logistics, IT and Inside Sales teams to ensure excellent consumer experience
  • Partner with marketplace team (and other internal teams) regularly to define, build, and test revenue-driving promotions.
  • Liaise with logistics staffing as needed to optimize order fulfillment processes and ensure timely and efficient order delivery.  
  • Provide weekly revenue estimates for the month and yearly outlook.
  • Synchronize catalogues across marketplaces, seek opportunities to gain market share from competitor brands and aim to position our brands as “best seller” in each category.
  • Provide critical operations support during peak eCommerce promotional periods (including Prime Day, Hot Sale, Buen Fin, Cyber Monday, Xmas)
  • Produce and deliver regular operations activity and project status reporting - both written and verbal as needed.
  • Assist as needed with end-to-end testing and quality assurance of product listings (new features, functionalities, videos) to optimize conversion rates.
  • Learn, understand and assist in documenting eCommerce systems and processes.
  • Monitor and act on understanding measurements of KPI’s for lead times, shipping time, backorders, shipping exceptions to track progress towards operational goals for direct eCommerce business and work on initiatives to improve KPI’s.  Working closely with sales operations.
  • Experience with post-purchase scenario handling, including order issue resolution and return management – w/ demonstrated knowledge of best practices and automation tools.
  • Support the family brands: Fender, Jackson, Charvel, EVH, Gretsch and Pre Sonus
  • Additional duties as assigned

Qualifications:

  • Preferred Bachelor Studies in Marketing, Ecommerce, Business Administration
  • Experienced Marketplace Manager: Amazon AND/OR Mercado Libre environment (2+ years) from a major global brand.
  • Expert in Amazon Vendor Central and knowledgeable of Seller Central.
  • Knowledge e-Commerce platforms (2+ years)
  • English language high proficiency
  • Order Fulfillment through third parties experience preferred.
  • Strong analytical skills and ability to learn and understand sales trends.
  • Proficiency in Microsoft Office and online collaboration tools (Slack, Docs, etc.)

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

 

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Remote is hiring a Remote Senior Customer Implementation Specialist - (Greece/Cyprus/Bulgaria)

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Senior Implementation Specialist, joining our Global Payroll team. In your role, you will be implementing multiple new customers onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.

You will be reporting to the Director of Global Payroll Implementation & Experience.

What you bring

  • Proven experience with Global Payroll.
  • Experience with Global Payroll Customer Implementation/On-Boarding experience with a payroll software.
  • Excellent & Proficient understanding of end-to-end payroll processes and compliance.
  • Work experience in South Eastern Europe regional payroll operations and statutory requirements for Greece, Cyprus and/or Bulgaria.
  • Excellent data management skills with high accuracy and attention to detail.
  • Experienced with on-boarding multiple large and complex customers with multiple stakeholders.
  • An analytical mindset with excellent problem-solving abilities.
  • Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Team player with the ability to work independently and take own responsibility.
  • Customer-Care oriented mind set.
  • Is a productivity geek and will constantly think of ways to improve and speed up their work.
  • Proficient in using Google Sheet or Excel.
  • Ability to work within a MacBook Pro environment
  • You understand the need and idea to work largely asynchronously.
  • You write and speak fluent English.
  • It's not required to have experience working remotely, but is considered a plus.
  • Not required but is considered a plus if you have a working knowledge of Zendesk, Notion, Slack, Monday.com and Salesforce.
  • Not required but is considered a plus if you have working knowledge of Epsilon Net, Omegasoft and/or Paycon’s Soft1 payroll software.

Key Responsibilities 

  • Serve as a primary point of contact for large customers to set up and provide an accurate and seamless transition of their payroll to Remote products and services.
  • Analyze customers’ payroll needs and provide appropriate recommendations.
  • Lead and manage the implementation of new customers from the start of the relationship, including:
    • Obtaining all required customer and employee’s payroll data information for new customer payroll set-ups per legal entity for large size customers with complex payroll requirements.
    • Configuration of Remote Global Payroll system on a customer by customer basis.
    • Coordination of parallel payroll runs and reconciliation.
    • Proficient in payroll tax reconciliation and adjustments with Year-To-Date historical records.
    • Verify payroll and tax set up is compliant with country specific government regulations.
    • Coordination and communication of payroll Go-Live.
    • Handing over an accurate payroll to our Remote Global Payroll Operations team.
  • Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner.
  • Establish and maintain positive customer working relationships, successfully contributing to high customer retention rates.
  • Provide support and training to new customers and new team members regarding Greece, Cyprus & Bulgaria payroll process and payroll compliance needs.
  • Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.
  • Maintain confidentiality of all customer and employee information.
  • Mitigate risk through auditing of customer implementations by other team members.
  • Identify gaps and implement scalable solutions for maximum growth.
  • Help in the creation and maintenance of the process documentation.

Practicals

  • You'll report to: Director of Global Payroll Implementation & Experience
  • Team: Global Payroll Experience - Global Payroll Implementations
  • Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; South Eastern European Countries
  • Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $30,250 USD to $102,050 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

  1. Interview with recruiter
  2. Interview with team members (no managers present)
  3. Interview with future manager
  4. Prior employment verification check 

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

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