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Truebill


Truebill develops a mobile app that helps consumers take control of their financial lives. Truebill leverages AI to analyze users’ spending habits, identify inefficiencies, and take action to ultimately improve their financial health. The app allows people to optimize their spending, manage subscriptions, lower their bills, even set aside money to reach their savings goals. We're founded by successful veteran entrepreneurs and are backed by YCombinator, Social Capital, and other great investors.

Headquarter Location:
San Francisco, California, USA

Truebill is hiring a Remote Growth Marketing Associate, Influencer

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

Today Rocket Money has acquired more than 5 million members and is changing the way users understand their finances using a suite of valuable services that save both time and money! We’ve hit the #1 app spot under the App Store’s finance category while continuing to raise the bar in performance. 

Reporting to our Senior Growth Marketing Manager, you will be a key player expanding our offline footprint and maximizing Rocket Money’s growth. You will play a role in the execution, analysis, and optimization of all things Influencer and partnerships. This is an exciting opportunity to make an immediate impact on Rocket Money’s growth. We are in the hyper-growth phase and as a member of our offline team, you will help us maximize our potential to efficiently and effectively grow.

ABOUT THE ROLE ????‍♀️

  • Responsible for influencer sourcing, outreach, contract and rate negotiation, campaign execution, and campaign analysis.
  • Support and own day to day optimizations and operations of user acquisition through the Influencer channel with meticulous attention to detail.
  • Contribute to the strategy and execution of the Influencer channel to rapidly expand our reach while exceeding ROAS targets.
  • Act as the key point of contact for influencers, talent managers, and agency partners to create strong relationships that maintain Rocket Money’s position as a world-class growth team.
  • Utilize deep channel learnings to suggest optimization opportunities that are backed by data and are aligned with the growth team’s goals.
  • Brainstorm with our creative team to ensure our creative briefs are best-in-class.
  • Work cross functionally with Digital and Creative teams to strategize repurposing influencer content for digital ads, including making recommendations, negotiating usage rights, collecting assets, and tracking usage fees.
  • Take part in a strong culture of rapid experimentation, measurement and iteration on the marketing team. The best ideas come from anyone, and are inspired by data.

ABOUT YOU ????

  • 1 to 2 years of professional experience in a performance oriented media buying role
  • Experience in digital marketing, offline marketing, media buying/planning, or other influencer-based marketing channels. 
  • Experience in influencer marketing is a plus, but not required. 
  • Excellent communication skills (Slack / email / phone / within team / with partners).
  • Advanced Excel skills.
  • Excited to voice opinion, give and receive feedback.
  • Comfortable prioritizing multiple time sensitive tasks and executing under pressure.
  • Love for taking initiatives and being a self starter.
  • Insatiable curiosity and eager to make an impact .

BONUS POINTS 

  • Experience with BI tools such as Looker

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily (In-office only)
  • Snacks & Coffee (In-office only)
  • Commuter benefits (In-office only)

Additional information: Salary range of $60,000 - $80,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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7d

Brand Designer, Illustration

TruebillRemote, San Francisco, California, United States, Washington, District of Columbia, United States

Truebill is hiring a Remote Brand Designer, Illustration

ABOUT ROCKET MONEY????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey. Rocket Money is searching for a talented Brand Designer to join our Design Team. We value creativity, precision, and a passion for brand storytelling through visual elements. Your role will be pivotal in expanding and evolving Rocket Money's design language across various platforms and mediums.

ABOUT THE TEAM ????

  • Innovative Environment: Be part of a team that values creativity, collaboration, and continuous learning.
  • Impactful Work: Contribute to projects that help millions of people improve their financial lives.
  • Supportive Culture: Enjoy a work environment that supports personal and professional growth.

Join Rocket Money and help us create imaginative designs that promote our vision and enhance the user experience. Apply today and be a part of our mission to make financial management accessible and engaging for everyone.

As a Brand Designer at Rocket Money, you will:

  • Interpret and Enhance Design Language: Develop and expand Rocket Money’s visual language with a focus on product marketing, in-app messaging, and product illustrations.
  • Creative Development: Start from rough concepts and progress to clearly defined designs, contributing illustrations, email designs, icons, conceptual UI/UX, and other graphic elements.
  • Collaboration and Communication: Work closely with product managers, senior designers, and other team members to ensure designs align with the company's vision and project requirements in a timely fashion.
  • Design and Illustration: Research, conceptualize, visualize, and refine icon and illustration systems that embody the Rocket Money brand.
  • Brand Asset Management: Maintain and manage brand assets and illustration systems, ensuring consistency and adherence to brand guidelines.
  • Project Participation: Engage in all stages of project development, from pitching creative concepts to interpreting feedback and collaborating with the team to launch projects.
  • Regular Feedback: Embrace early and frequent feedback loops, collaborating with stakeholders to refine and improve design solutions.

RESPONSIBILITES ????

  • Research and develop icon and illustration systems.
  • Create and manage brand assets for various digital channels.
  • Work within brand guidelines to produce emails, digital assets, and marketing materials.
  • Collaborate with product designers, product managers, and other teams.
  • Translate project requirements into compelling visual designs.
  • Present and pitch creative concepts effectively.
  • Iterate on multiple design concepts simultaneously.
  • Prepare files for handoff to product stakeholders with precision and clarity.

ABOUT YOU ????

  • Experience: 3+ years in brand design, illustration, and/or product design.
  • Skills: Proficient in Adobe Suite (Photoshop, Illustrator) and Figma.
  • UI/UX Familiarity: Understanding of UI/UX principles and their application in design.
  • Time Management: Excellent project management skills, with the ability to juggle multiple projects and meet deadlines.
  • Personality: A warm, collaborative approach with a passion for illustration and design systems.
  • Versatility: Ability to work both collaboratively and independently.
  • Technical Skills: Bonus points for proficiency in HTML, CSS, and CRM software
  • Research and develop icon and illustration systems.
  • Create and manage brand assets for various digital channels.
  • Work within brand guidelines to produce emails, digital assets, and marketing materials.
  • Collaborate with product designers, product managers, and other teams.
  • Translate project requirements into compelling visual designs.
  • Present and pitch creative concepts effectively.
  • Iterate on multiple design concepts simultaneously.
  • Prepare files for handoff to product stakeholders with precision and clarity.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • 401k Matching
  • Unlimited PTO
  • Lunch daily (in-office only)
  • Snacks & Coffee (in-office only)
  • Commuter benefits (in-office only)

Additional information: Salary range of $80,000 - $110,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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9d

Senior Data Scientist, Full Stack

TruebillWashington, D.C., Remote (USA)
MLDesignc++backend

Truebill is hiring a Remote Senior Data Scientist, Full Stack

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

Data Scientists at Rocket Money further our mission by building data products that deepen customer relationships with our many financial products. Our team builds machine learning driven product experiences that identify and engage customers who would benefit from mortgage and personal loan products. We integrate with product and engineering teams to understand, explain, predict, and intervene to improve product retention. Data Scientists also support growth operations by designing ML driven personalization experiences in onboarding. We have a strong preference for team players that are comfortable collaborating across teams, know how to shape strategy with data, and can deliver solutions within engineering teams.

ABOUT THE ROLE ????‍♀️

In this role, you will focus on the following types of problems:

  • Build new, machine learning powered user-facing features and experiences in deep collaboration with engineering, product, and design teams. Use your expertise in ML system and model design to delight our customers with new user experiences. Work with engineering teams to build software to deliver new experiences to Rocket Money’s customers.
  • Optimize to continuous product feedback loops - you understand that data science is the practice of a continuous lifecycle of measurement, analysis, modeling, and hypothesis testing. You understand how to build, test, and deliver user-facing data science products in an incremental way.
  • Help develop the next version of Autopilot and Budgets. Ensure members have money in the right place at the right time for their near and long term goals. Warn them when they do not.
  • Uncover and exploit relationships between customers’ subscriptions, purchase, and transaction data as you build personalized product experiences and power ever more accurate customer segmentation, propensity, and affiliate targeting models.
  • Design and conduct experiments to estimate the impact of new products, customer messaging, and marketing. You know how to use experimentation to build the strategic case for more tailored ML product experiences.

Regardless of the challenges you dive into, you will:

  • Become a subject matter expert in your area of specialty and be responsible for leading projects from start to finish - making key decisions on both implementation and scope while balancing technical and business goals.
  • Work collaboratively in cross-functional teams to build new products and services.
  • Become an expert on our members. Understand their needs and financial goals. Work with product to define strategy and engineering teams to create software and build features that help our members build better financial lives.
  • Use your expertise in ML system and model design to aid product delivery, both internal and external.
  • Be a steward of good instrumentation and experimental design - designing analyses, models, and products in a way that is measurable, testable, repeatable, and robust. You will advocate for experimental approaches in everything that we do.
  • Build internal tooling that improves the data science and ML product implementation - help accelerate the work of others on engineering and data teams.
  • Maintain a high technical bar - participate in code reviews, contribute to product and technical design, maintain a high degree of quality in our production data, and mentor junior team members.

ABOUT YOU ????

  • You are a team player - collaboration and communication are a first instinct and key tool for getting stuff done. You continually seek feedback on your work.
  • You know how to work at a strategic level - you can collaborate with stakeholders to define new projects and initiatives for yourself and others.
  • You know how to deliver products incrementally - doing the simple thing first, finding and measuring signal, and iterating to build better user experiences.
  • Excellent writing, presentation, and communication skills. Documenting, soliciting feedback, and securing alignment among stakeholders is second nature.
  • Excellent software engineering skills. You can contribute up and down the application stack to deliver data products to users. Evidenced experience working with engineering teams to build software is an absolute must.
  • You have 6+ years of professional experience working in a data science capacity. You know your way around databases, data warehouses, and how to engineer backend machine learning and data science systems. Bonus points if you have experience integrating data products into application front ends. You are equally adept at hacking together proof of concepts and working within engineering teams to build scalable, durable systems.
  • You embrace the player/coach mindset. You take care to mentor and develop others when leading projects. You’ve helped junior data scientists grow in their careers and you always level up the technical skills of those around you.
  • You care just as much about why you're solving a problem as the solution. You always want a deep understanding of context and business impact. You are a data scientist first but an expert analyst when necessary.
  • Deep experience in several of the following in a professional capacity: customer segmentation and personalization, time series modeling, natural language processing, traditional classification/regression problems, design and implementation of experiments, recommendation systems, building generative AI applications in consumer software.
  • You find yourself building tools to help others solve their problems and follow a philosophy of continuous improvement and automation.
  • You want to continue to grow and learn. You are excited by hard problems and big challenges.
  • Experience in fintech, banking, or finance is a plus

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • 401k Matching
  • Unlimited PTO
  • Lunch daily (in-office only)
  • Snacks & Coffee (in-office only)
  • Commuter benefits (in-office only)

Additional information: Salary range of $160,000 - $200,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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10d

Senior Full Stack Engineer, Cancellations

TruebillSan Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

Truebill is hiring a Remote Senior Full Stack Engineer, Cancellations

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

Subscription Cancellation is one of our flagship features. This feature puts money back into users’ pockets via a handful of systems that include a great end-user experience, combined with novel automation and powerful operations management tools.

This team sits at the intersection of Software Engineering, Operations, and Artificial Intelligence/Machine Learning – all of these disciplines are represented in Cancellations.

IN THIS ROLE, YOU'LL:

  • Make key decisions for the future of our Cancellation systems that balance technical concerns with business concerns.
  • Work closely with the Cancellation Operations team to optimize their workflows and build tools that improve our operational efficiency while maintaining an excellent user experience.
  • Develop with TypeScript across the stack, building user interfaces using React and building back-ends in Node & GraphQL.
  • Leverage AI to make our Cancellation systems faster, smarter, more reliable, and more straightforward for our users.
  • Use Browser Automation (e.g. Puppeteer and Playwright) to cancel Subscriptions in seconds, not minutes or hours.

ABOUT  YOU????

  • You have 5+ years of professional experience working with some combination of Node/TypeScript, React, GraphQL, and Postgres (or similar relational database).
  • You're not just interested in what you're building, but also why you're building it. You want to see the bigger picture of how the software you're building is benefitting our users.
  • You understand observability and enjoy digging into the details to solve performance and user experience issues.
  • When you solve problems, you strive to model the data in a way that allows other teams to easily understand how the business is performing.
  • You’re motivated to understand non-technical workflows, in order to fulfill the needs of the teams you support, regardless of whether team members can articulate those needs.
  • You're both a student and a teacher, continually seeking to grow as an engineer and help those around you grow as well.
  • You thrive in a growing organization, and are not afraid of a challenging problem. In fact, you confront problems head on and take the lead on the solution.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • 401k Matching
  • Unlimited PTO
  • Lunch daily (in-office only)
  • Snacks & Coffee (in-office only)
  • Commuter benefits (in-office only)

Additional information: Salary range of $150,000 - $185,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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10d

Business Operations Manager, Card

TruebillWashington, D.C., New York City, NY, Remote (USA)

Truebill is hiring a Remote Business Operations Manager, Card

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We’re looking for a figure-it-out operational swiss army knife to join our Card team as Business Operations Manager, Card to help us sustainably scale our program.

ABOUT THE ROLE ????‍♀️

  • Go-to expert and Trouble-shooter
    • Dive into an operational area and develop deep understanding of current setup, procedures and data available. Surface knowledge and procedure gaps, then propose prioritized next steps. Become go-to troubleshooter for this area. Operational areas are likely to include Fraud, Collections, Bank Account setup / procedures, Inventory, etc.
  • Partner & Project Manager
    • Take over main partner, running meetings and shepherding projects
    • Confidently handle sensitive, complex issues in a timely and effective manner – communicating and collaborating with the leadership team as needed
  • Communicator
    • Create and socialize content using variety of internal systems – Share Point, email, Slack, Notion, etc. – to inform and align teams and jumpstart forward progress

In your first quarter, you will learn the business model, industry, partners and major upcoming milestones for our growth. You’ll dive deep on fraud, collections and bank account setup. By the end of the first quarter you’ll know more than most about our bank accounts, and you’ll add to the leadership conversation by surfacing fraud patterns, recommending next steps and running with implementation.

In your first year, you will step in to lead, or help lead, projects with unclear owners and/or significant cross-functional dependencies, supporting the scalable growth of the Card program.

ABOUT YOU ????

  • Proactive figure-it-out mindset and top tier prioritization skills
  • Excellent written and verbal communication skills; able to present complex information in an easy-to-understand manner
  • Superior project management and time management skills
  • Proven ability to build cross functional relationships across the organization, balancing diplomacy and assertiveness
  • Willing to take the initiative to jump in and help wherever help is needed. You love to learn and are constantly looking to improve
  • You have 4+ years experience with growing responsibilities in Strategy, Operations, Business Operations, or Fraud/Risk

PREFERRED QUALIFICATIONS

  • You can fluently translate between technical and business stakeholders
  • Experience in regulated financial services, or a fast-growing consumer startup in a cross-functional environment
  • Experience turning large data sets into learnings, e.g. pivot tables, Looker/Tableau, SQL

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • 401k Matching
  • Unlimited PTO
  • Lunch daily (in-office only)
  • Snacks & Coffee (in-office only)
  • Commuter benefits (in-office only)

Additional information: Salary range of $120,000 - $150,000 + bonus + benefits, based on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

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12d

Senior Data Scientist

TruebillWashington, D.C., Remote (USA)
MLDesignc++

Truebill is hiring a Remote Senior Data Scientist

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

Data Scientists at Rocket Money further our mission by working to understand and deepen customer relationships with our many financial products. Our team builds models that identify and engage customers who would benefit from mortgage and personal loan products. We work with our product and engineering teams to understand, explain, and predict retention. Data Scientists also support growth operations by designing marketing tests, building growth efficiency estimation models, and modeling user lifetime value. We have a strong preference for team players that are comfortable collaborating across teams, know how to shape strategy with data, and can deliver solutions in conjunction with product and engineering teams.

ABOUT THE ROLE ????‍♀️

In this role, you will focus on the following types of problems:

  • Optimize to continuous product feedback loops - you understand that data science is the practice of a continuous lifecycle of measurement, analysis, modeling, and hypothesis testing.
  • Create customer segmentation and conversion propensity models that will help us understand the best ways to serve different types of users and convert them into affiliate products and services.
  • Help develop the next version of Autopilot and Budgets. Ensure members have money in the right place at the right time for their near and long term goals. Warn them when they do not.
  • Uncover and exploit relationships between customers’ subscriptions, purchase, and transaction data to better deliver personalized product experiences and power ever more accurate customer segmentation, propensity, and ad targeting models.
  • Design and conduct experiments to estimate the impact of new products, customer messaging, and marketing.
  • Work alongside our product and marketing teams to understand our members’ product usage, predict our customers’ lifetime value, and estimate user retention.
  • In collaboration with engineering, product, and design teams, work to implement new user-facing features and experiences. Use your expertise in ML system and model design to delight our customers with new user experiences.

Regardless of the challenges you dive into, you will:

  • Become a subject matter expert in your area of specialty and be responsible for leading projects from start to finish - making key decisions on both implementation and scope while balancing technical and business goals.
  • Work collaboratively in cross-functional teams to deliver new products and services.
  • Become an expert on our members. Understand their needs and financial goals. Work with product and engineering teams to build features that help our members build better financial lives.
  • Use your expertise in ML system and model design to aid product delivery, both internal and external.
  • Be a steward of good instrumentation and experimental design - designing analyses, models, and products in a way that is measurable, testable, repeatable, and robust. You will advocate for experimental approaches in everything that we do.
  • Build internal tooling that improves the data science and ML implementation - help accelerate the work of others.
  • Maintain a high technical bar - participate in code reviews, contribute to product and technical design, maintain a high degree of quality in our production data, and mentor junior team members.

ABOUT YOU ????

  • You are a team player - collaboration and communication are a first instinct and key tool for getting stuff done. You continually seek feedback on your work.
  • You know how to work at a strategic level - you can collaborate with stakeholders to define new projects and initiatives for yourself and others.
  • Excellent writing, presentation, and communication skills. Documenting, recruiting for feedback, and securing alignment among stakeholders is second nature.
  • You have 6+ years of professional experience working in a data science capacity. You know your way around databases, data warehouses, and at least one programming language. You are equally adept at hacking together proof of concepts and working with engineering teams to build scalable, durable systems.
  • You embrace the player/coach mindset. You take care to mentor and develop others when leading projects. You’ve helped junior data scientists grow in their careers.
  • You care just as much about why you're solving a problem as the solution. You always want a deep understanding of context and business impact. You are a data scientist first but an expert business analyst when necessary.
  • Deep experience in one or more of the following in a professional capacity: customer modeling/segmentation, time series modeling, natural language processing and classification, design of experiments, machine learning applied to consumer products, building generative AI applications in consumer software.
  • You find yourself building tools to help others solve their problems and follow a philosophy of continuous improvement and automation.
  • You want to continue to grow and learn. You are excited by hard problems and big challenges.
  • Experience in fintech, banking, or finance is a plus.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • 401k Matching
  • Unlimited PTO
  • Lunch daily (in-office only)
  • Snacks & Coffee (in-office only)
  • Commuter benefits (in-office only)

Additional information: Salary range of $160,000 - $200,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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17d

Product Manager - Card

TruebillMiami, New York, Remote (US), San Francisco, Washington, DC

Truebill is hiring a Remote Product Manager - Card

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We're on the lookout for a standout Product Manager to join our product team. As a Product Manager at Rocket Money, you will play a pivotal role in defining and scaling the next generation of our products, with a specific focus on helping us expand our credit card program. This card program is designed with homeownership in mind, so you'll need to think strategically about both traditional and creative credit card features and align them with the unique needs of our user base. You'll collaborate closely with our design, engineering, data, product marketing, operations, and customer experience teams to gain a deep understanding of our customers' needs and create solutions that address their challenges. Join us and be part of a dynamic team committed to transforming the financial landscape! 

If you are looking to learn more about our credit card program, check out the landing page at rocketcard.com. 

ABOUT THE ROLE ????‍♀️

As a member of our small, agile team your responsibilities will include:

  • Defining the product strategy & roadmap for the card experience
  • Becoming the undisputed product expert for various aspects of the card experience.
  • Identifying strategic opportunities and creating innovative solutions that drive customer impact.
  • Owning one or multiple product-related partnerships with Rocket counterparts or third-party organizations.
  • Leading and motivating a team of highly skilled, full-stack engineers to deliver products that provide an exceptional customer experience.
  • Continuously measuring customer impact and product performance through various channels of customer feedback to facilitate rapid product iteration.
  • Utilizing both qualitative and quantitative data to identify product opportunities and prioritize your roadmap.

ABOUT YOU ????

The ideal candidate is someone who:

  • Possesses deep empathy and can effectively prioritize tasks even with limited resources.
  • Sets a high bar for themselves and aims to make a meaningful difference within the organization.
  • Has insatiable curiosity which leads you to question the status quo and seek to find better solutions to existing problems
  • Approaches challenges with urgency and enthusiasm, recognizing the incredible opportunities that lie ahead.
  • Has 3-5 years of experience as a Product Manager.
  • Embraces an ownership mindset and is unafraid to tackle complex challenges.
  • Has experience working in a fast-growing consumer startup within a cross-functional environment.
  • Possesses knowledge of and the ability to develop complex financial products.
  • Demonstrates a genuine passion for our mission: empower people to live their best financial lives.
  • Enjoys spending time exploring data to tell stories, discover facts, innovate, and unlock new ways of approaching existing problems. 

Additionally, previous experience in fintech (in particular, payments) will be highly regarded.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks and Coffee
  • Commuter benefits

Additional information: Salary range of $120,000 - $150,000/year + bonus + benefits

Base pay offered will vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

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+30d

Product Designer - Design Systems

TruebillWashington, D.C., San Francisco, CA, New York, NY, Remote (USA)

Truebill is hiring a Remote Product Designer - Design Systems

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

As a Design System Designer at Rocket Money, you will work closely with our Design Systems Lead to improve our Design System. This position focuses on craftsmanship and execution, including creating new components, updating existing ones and maintaining comprehensive design documentation with both designers and developers in mind. You will collaborate closely with Product Design, Design Systems Engineering, Design Ops, and Product Management to ensure a cohesive, human-centric and visually appealing user experience across our products.

SPECIFICALLY, YOU WILL:

  • Collaborate closely with design and engineering to contribute to and improve our web and native mobile component libraries in Figma.
  • Craft responsive components and ensure consistency and usability across Rocket Money products.
  • Utilize branching, identify risks and avoid breaking changes when iterating on existing components.
  • Build and maintain comprehensive design documentation to support design and engineering usage of the Design System.
  • Use research and metrics to inform and validate design decisions.
  • Ensure that all system decisions meet accessibility standards while advocating for inclusive, human-centered design practices.
  • Make scalable, long-term choices to support future Design Systems growth.
  • Foster meaningful engagement within our design community by participating in our operational initiatives such as Office Hours, taking part in educational workshops and promoting Design System adoption.
  • Work collaboratively with our sister companies at Rocket to ensure design consistency across different products.

ABOUT YOU ????

  • 3+ years of experience as a user experience designer or a similar design role.
  • Experience contributing to a Design System used by other designers and engineers.
  • Proficient in Figma.
  • Knowledge of accessibility requirements and guidelines, ensuring designs are inclusive and accessible to all users.
  • A problem solver who loves a challenge and understands technical constraints.
  • A forever-student mindset, engaging in continuous learning and development opportunities.
  • Work well in a collaborative environment and are willing to show your work early and often.
  • Enthusiastic about improving how design and engineering collaborate to build scalable experiences.
  • Practice empathy and understand how your work will impact our end users as well as designers using the Design System.
  • Bonus points if you understand how your work will translate into code and how your design decisions affect engineering.

✨ At Rocket Money, we recognize that each Design System Designer brings a unique set of skills and perspectives to the table. Whether your expertise lies in interaction design, you have an engineering background, or you’ve championed accessibility in previous projects, we value the diversity and specialized knowledge each team member contributes. We’re excited to hear about the unique strengths and superpowers you can bring to our interdisciplinary team!

WE OFFER  ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily (in-office only)
  • Snacks & Coffee (in-office only)
  • Commuter benefits (in-office only)

Additional information: Salary range of $90,000 -$130,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Truebill is hiring a Remote ASO & Marketing Funnel Optimization Manager

ABOUT ROCKET MONEY????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

ASO:

  • Develop and implement a growth strategy focused on incremental ASO improvement while maintaining a consistent testing cadence to maximize app visibility and conversion.
  • Partner with growth team on creative briefs in line with creative best practices and compliance standards.
  • Work independently to create dashboards to analyze data and utilize insights to execute actionable next steps.
  • Collaborate cross-functionally with Product and Engineering teams to devise and execute impactful tests that significantly advance the overall strategy.

Marketing Landing Page/Funnel Optimization:

  • Conduct landing page experiments to improve paid advertising campaigns, focusing on performance analysis and channel optimization.
  • Collaborate on top-of-funnel testing strategies with cross-functional teams to enhance incremental performance and achieve strategic goals.
  • Analyze website conversion data and implement innovative testing methods for improvement.

ABOUT YOU ????

  • 3-5 years of digital mobile marketing experience with extensive knowledge of media buying and scaling an app store presence, preferably in Fintech space but not required.
  • Working knowledge and hands on experience with A/B testing on both platforms and tools like Storemaven, Google Experiments, and Custom Product Pages.
  • Advanced knowledge of business intelligence and keyword research tools like SensorTower, AppAnnie, and AppTweak.
  • Ability to write strong creative briefs for internal and external creative teams with best practices guidance.
  • Self-starter with strong analytical skills in analyzing data, derive insights and make recommendations.
  • Background and hands on execution with Mobile Measurement Partners and data visualization tools e.g Singular and Looker will contribute to the success of this role.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $120,000 - $150,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Senior Data Analyst, PFM Product

TruebillWashington, D.C., Remote (USA)
tableausqlB2CDesignc++python

Truebill is hiring a Remote Senior Data Analyst, PFM Product

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We’re looking for a Senior Data Analyst with experience working in product analytics to join our growing Data Analytics team. As a senior individual contributor, you’ll autonomously and proactively collaborate with the teams across our PFM (personal financial management) product group. You’ll analyze the performance of the new user experience and understand the drivers of engagement and retention to help drive strategies for growth.

To help you do this, you’ll partner with colleagues across, Product, Engineering, Research, CRM, and Data, to build a mature set of reporting and analytics. This requires being forward-looking and thinking through the team and company’s initiatives to better understand user journey behavior, while building tooling and frameworks that not only measure performance, but also ladder up to key company KPIs.

ABOUT THE ROLE ????

In this role, you will:

  • Lead and deepen the relationship between the Data team and specific PMs within our PFM (personal financial management) product group. This means building a deep understanding of the goals of the product organization, creating a plan to use data to help achieve those goals, aligning our teams on that plan, and ultimately executing on the work.
  • Be the expert on the new user journey and our engagement and retention data. You’ll leverage your expertise to identify trends, patterns, and anomalies in our data. Ultimately you will help provide actionable insights to inform and recommend strategies to optimize product offerings and customer experiences.
  • Partner on projects with Analytics Engineering to ensure accurate and timely availability of data and with Data Science when work requires making predictions.
  • Float from thinking about big strategic data questions to getting your hands dirty building out the processes, systems, and ultimately analyses to answer those questions. Be the person responsible for ongoing maintenance of what you have built.
  • Translate complex analytical findings into clear and concise reports, dashboards, and presentations for stakeholders at all levels of the organization.
  • Continue to improve our culture of experimentation. You’ll be the go-to person for certain PMs in the product organization to guide the design of experiments and jump in to analyze particularly complex or important experiments yourself. Within the data team, you’ll help us think of new ways to improve our experimentation systems and processes across the company.
  • Make feedback a constant theme in your day to day - both seeking it from others and providing it to others to make sure we’re always improving as a team.

ABOUT YOU ????

  • 6+ years of experience in the analytics space, taking on progressively more complex work and senior roles.
  • Experience building a roadmap in a cross-functional setting and leading a relationship with non-data counterparts.
  • Experience at B2C technology companies and particularly around user engagement, user journey flows, and/or retention analytics.
  • A solid understanding of experimental design and statistics and can leverage that for analysis and assessment of A/B tests.
  • Experience working with data that’s captured as an events or in a table.
  • A strong SQL background. You are comfortable spinning up a quick analysis or proof of concept data model.
  • Expertise in data visualization tools (e.g., Looker, Tableau, Power BI).
  • Excellent communication skills, with the ability to explain complex analytical findings to non-technical stakeholders and comfortable speaking with senior/executive level leadership.

Bonus points if:

  • Experience with our stack (BigQuery/GCP, Fivetran, Looker, Amplitude)
  • Proficient in using python or R for statistical analysis

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks, Kombucha & Coffee on tap
  • Commuter benefits

Additional information: Salary range of $125,000 - $150,000 + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

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+30d

Senior IT Operations System Administrator

TruebillSan Francisco, CA, Washington, D.C., Hybrid
Designslackc++

Truebill is hiring a Remote Senior IT Operations System Administrator

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

*Please note: this role is a hybrid office role*

IN THIS ROLE, YOU'LL: 

  • Develop and maintain automated onboarding and offboarding processes to provision/deprovision team members’ access to internal and external apps using available technologies such as Okta and custom APIs.
  • Design and implement any auditing workflows that are necessary for access groups.
  • Develop automation workflows and integrations for repetitive or manual tasks.
  • Triage all IT related questions as they arise. Automate away as much as possible.
  • Have ownership over Rocket Money’s IT operations while also interfacing with relevant teams at Rocket Central who manage areas such as Information Security and IT (Active Directory, Exchange, Device Management, etc.).
  • Build close relationships with adjacent teams in order to solve problems together, efficiently.
  • Help to define and improve our internal standards and best practices.
  • Advocate for improvements to systems administration.
  • Exert influence on the overall objectives and long-range goals of our IT systems.
  • Assist with on-the-ground in-office IT needs as they arise

ABOUT YOU ????

  • 3+ years experience in IT or SysAdmin roles
  • Experience administering Okta (Okta Certified), including configuring SAML and SCIM integrations
  • Experience with Slack Integrations. Bonus for experience creating custom Slack Workflows
  • Experience working with Active Directory (e.g. You are familiar with the acronyms DN, OU, and DC)
  • You know enough about other systems (including those that you have not used) that you can opine intelligently in a room of experts.
  • Your hatred for repetitive tasks drives you to automate as much as possible. You get this comic: https://xkcd.com/1205/
  • You relate with others well, such that people come to you as a trusted expert whether they have a need or an idea.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee 
  • Commuter benefits

Additional information: Salary range of $90,000 - $120,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Product Manager - Platform

TruebillMiami, New York, Remote (US), San Francisco, Washington, DC

Truebill is hiring a Remote Product Manager - Platform

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to improve the financial lives of millions of people. Today, Rocket Money has 5M+ total members and 3.5M Premium Members. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

  • Help define the roadmap for a set of core capabilities that power Rocket Money
  • Optimize the products and systems under your preview to create seamless, robust, efficient, and engaging experiences
  • Build deep expertise in a number of core technical systems which leverage APIs and other 3rd party integrations
  • Perform quantitative, qualitative, and experimental research independently and with the help of partners to inform decision making
  • Engage closely with cross functional partners including Engineering, Design, Data, CRM, and Member Support to help determine how best to build and implement solutions to achieve our customer and business objectives

ABOUT YOU ????

You are comfortable with ambiguous questions and use data, experimentation, and research to understand and solves those questions. You have a desire to become an expert in your product area and want to be the person people come to when they have questions. You are intrinsically motivated to make your product area better and seek out opportunities above and beyond stated goals. You have a bias towards action and will bring a sense of urgency that matches the incredible opportunity we have ahead of us.

  • 2+ years of experience as a product manager or other relevant experience
  • You have a passion for our mission: helping to improve the financial lives of millions of people
  • You have an owner’s mindset - you don’t shy away from the hard stuff
  • You have insatiable curiosity which leads you to question the status quo and seek to find better solutions to existing problems
  • You have strong analytical skills and experience with tools for data analysis/ visualization (i.e., Looker, Mode, Python, R, Amplitude)
  • You possess a unique combination of technical prowess, empathy, and strategy, and are energized by the opportunities that come with operating at the center of multiple products, specifically highly technical products
  • You’re a master cross functional collaborator comfortable working with other product managers, engineers, external partners, and operational teams to get things done
  • Experience at a fast-growing startup in a cross-functional environment is a plus
  • Experience with running experiments and specifically multi-variant experiments is a plus
  • Experience in fintech is a plus

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $120,000 - $150,000/year + bonus + benefits

Base pay offered will vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Team Leader, Customer Support

TruebillWashington, D.C., Remote(USA)

Truebill is hiring a Remote Team Leader, Customer Support

ABOUT ROCKET MONEY????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

The Customer Support team is a crucial part of our commitment to empower people to live their best financial lives. This team is responsible for providing resources and guidance to customers by answering questions, providing step by step directions, and troubleshooting issues that they might be experiencing. Their goal is to provide exceptional service that aligns with our mission and values.

ABOUT THE ROLE ????

The Team Leader, Customer Support works to lead business initiatives to improve customer experience. They utilize their experience in the role to provide insights on support for specific areas of the customer experience. This team leader provides coaching and mentoring to team members while contributing to the growth of the support team.

Disclaimer:

Below is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

  • Provide resources and guidance for customers on how to get the most out of products
  • Utilize online chat platform to support incoming customer questions regarding the app, their account, and other general issues
  • Escalate technical issues to the Engineering team and communicate solutions to members
  • Contribute to process improvements and development to enhance the customer experience through firsthand use of product and providing feedback to needed teams
  • Troubleshoot connectivity issues with the company’s linking provider
  • Draft support articles and assist with creating member tutorials
  • Provide feedback to the product teams
  • Works with leadership to efficiently allocate resources to meet Service Level Agreements (SLAs)
  • Leads/mentors team members on their specialization within customer support and career development

ABOUT YOU ????

Minimum Requirements:

  • You have at least 3 years of experience in a customer service, or relevant role

Preferred Requirements:

  • You have experience in a B2C technology company
  • You have experience in a leadership role
  • You have experience with design processes and implementation for technology products

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $50,000 - $65,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Product Manager

TruebillMiami, New York, Remote (US), San Francisco, Washington, DC

Truebill is hiring a Remote Product Manager

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

  • Help define the product strategy and roadmap for the set of core capabilities that power Rocket Money
  • Understand customer needs and identify market opportunities and help define our platform’s vision and strategy
  • Engage closely with the Engineering team to help determine the best technical implementation methods to achieve our customer and business objectives
  • Drive and motivate a team of engineers to ship minimum-loveable-products that deliver a quality customer experience
  • Rapidly iterate using multiple channels of customer feedback
  • Determine KPIs and deliver measurable impact every month
  • Perform quantitative and qualitative research to identify product opportunities and prioritize your roadmap
  • Partner with Engineering, Design, Data, Lifecycle, and Member Support teams to build software collaboratively and inclusively

 

ABOUT YOU ????

You have a growth mindset and want to be challenged. You have a high bar and want to be a difference-maker in the organization. You’ll bring a sense of urgency that matches the incredible opportunity we have ahead of us.

  • 4+ years of experience as a product manager or product owner 
  • You possess a unique combination of technical prowess, empathy, and strategy, and are energized by the opportunities that come with operating at the center of multiple products
  • You’re a master cross functional collaborator comfortable working with other product managers, engineers, external partners, and operational teams to get things done
  • You can use data and customer feedback to generate insights, identify opportunities, and tell a story that motivates those around you
  • You have an owner’s mindset - you don’t shy away from the hard stuff
  • You have a passion for our mission: helping to improve the financial lives of millions of people
  • Experience at a fast-growing startup in a cross-functional environment is a plus
  • Strong analytical skills, competence in SQL ideal, and experience with tools for data analysis (i.e. Looker and Amplitude)
  • Prior fintech experience a plus

 

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $130,000 - $150,000/year + bonus + benefits

Base pay offered will vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Truebill is hiring a Remote Senior Producer

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

Reporting to the Director of Video Creative on the Growth team you will join a team of enthusiastic,creative individuals, charged with making Rocket Money stand-out amidst a competitive, crowded fintechspace. Focusing primarily on direct response digital advertising, you will take everything from roughconcepts to clearly defined ideas and transform them into highly creative and tightly edited packages thatentertain, educate, and convert users across multiple digital platforms. Your work will become part of aweekly cadence that uses data to understand performance, iterating on previous work whilesimultaneously producing and testing new content. Your work will not be limited to simply cutting andarranging pre-existing video clips, but include producing and shooting original footage, composing motiongraphic explainers, and sourcing new content to scale creative output. You will be responsible for buildingon and maintaining Rocket Money’s quality and aesthetic as well as being encouraged to express yourcreative voice and push the limits of what drives performance and acquires users.

Specifically, you will:

  • Work hand-in-hand with our in-house team to build effective, direct-response ads catered to various user personas across multiple social media channels as well as broadcast
  • Increase weekly creative output by releasing multiple variations of various concepts in a wide range of sizes
  • Support the production team in managing integrated production projects from conception to delivery
  • Liaise with internal teams, production teams, external vendors, actors and talent
  • Participate in the creative ideation process, bringing new ideas to the table while offering a fresh perspective to pre-existing themes and concepts
  • Contribute to story-boarding with a keen eye for detail and a clear vision for final results
  • Follow creative briefs and planned storyboards to convert raw digital assets into cohesive stories that drive engagement
  • Iterate on existing ideas and projects to finely tune creative output for optimal results, pertaining to specific channels and platforms
  • Format new and existing assets to properly fit all media platform best practices
  • Build streamlined workflows for production and delivery, while maintaining and contributing to asset library structure and organization
  • Assist in overall production by tracking projects, interfacing with vendors, identifying efficiencies, and sharing your creative voice
  • Juggle multiple projects simultaneously while constantly tracking to target completion date
  • Demonstrate swift turnaround times

ABOUT YOU ????

  • You love producing for direct response and predicting how users comprehend the ad with special consideration as to how your editing decisions can impact that
  • You believe that data can inform creativity, not limit it
  • Able to envision and edit many different visual scenarios using only one set of raw video assets
  • Wizard with Premiere Pro and AfterEffects
  • Strong design sensibilities and experience with Figma and Adobe Photoshop a plus
  • Comfortable on a production set, understanding the needs of all steps of production from pre to post
  • Skilled at presenting complex technical information in a clear and engaging format
  • Comfortable with creating budgets and timelines, identifying and hiring third party vendors, and managing costs associated with production
  • Excellent time management skills with the ability to understand project scope and accurately assess time availability

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $70,000 - $100,000/year + bonus + benefitsBase pay offered will vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Customer Support Associate

TruebillWashington, D.C., Remote(USA)
B2Cc++

Truebill is hiring a Remote Customer Support Associate

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We’re currently looking for a full-time Customer Experience Associate who shares this mission and wants to contribute to our support team as we continue to grow.

ABOUT THE ROLE ????‍♀️

  • Use an online chat platform to talk with Rocket Money's members.
  • You’ll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues.
  • Provide resources and guide members on how to maximize their Premium Memberships.
  • Escalate technical issues to the engineering team and communicate solutions to members.
  • Draft support articles and assist with creating member tutorials.
  • Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features.
  • Other duties as assigned by supervisor.

Only short-listed candidates will be contacted for an interview.


ABOUT YOU ????

  • You have an interest in personal finance and a desire to see others succeed in managing their money.
  • Great Communication -- Your writing is impressive and you love talking with people!
  • Empathetic -- You're able to relate to and validate our member's experiences and find meaningful solutions to make the situation better.
  • Proactive Problem Solving -- you’re able to identify possible issues and potential resolutions.
  • Workflow Management -- You know how to efficiently balance multiple competing priorities.
  • Taking Initiative -- You’re willing to jump in and help wherever help is needed. You love to learn and are constantly looking to improve.
  • Self-Motivation -- You're committed to improving professionally and personally. You love to push yourself to the limits of your ability.
  • Customer service experience in a B2C tech company is a plus!

 

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $20 - $24/hour + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Senior Full Stack Engineer, Save

TruebillSan Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

Truebill is hiring a Remote Senior Full Stack Engineer, Save

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

Team Save is dedicated to empowering our users to save money by offering features like Smart Savings, Bill Negotiations, and Cancellations. These features attract significant traffic due to the impact they have on our users' ability to save, and it’s rewarding to see the positive influence we have on real people.

IN THIS ROLE, YOU'LL:

  • Work alongside a team to implement, iterate, and debug product features that drive forward both the company and the user.
  • Own projects from end to end, making key decisions in the implementation of new features that balance technical concerns with business concerns.
  • Develop with TypeScript across the stack, building user interfaces using React Native and the backend support required to power them with Node & GraphQL.
  • Be a steward of good user experience, ensuring that the interfaces we present our users are performant, understandable, and delightful.
  • Help to maintain our high technical bar, participating in code reviews and design discussions to ensure that we're applying appropriate rigor to our software development process.
  • Develop an understanding of our users to build and measure features which help them better understand and improve their finances.

ABOUT YOU ????

  • You have 5+ years of professional experience working with some combination of Node/TypeScript, React, GraphQL, and Postgres (or similar relational database).
  • You're both a student and a teacher, continually seeking to grow as an engineer and help those around you grow as well.
  • You're not just interested in what you're building, but also why you're building it. You want to see the bigger picture of how the software you're building is benefitting our users.
  • Experience with our stack (TypeScript, React Native, PostgreSQL) is a plus.
  • You understand observability and enjoy digging into the details to solve performance and user experience issues.
  • You thrive in a growing organization, and are not afraid of a challenging problem. In fact, you confront problems head on and take the lead on the solution.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee 
  • Commuter benefits

Additional Information: Salary range of $150,000 - $185,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Truebill is hiring a Remote Financial Analyst

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

We’re seeking a Financial Analyst to join our team to support our Financial Planning & Analysis (FP&A) and decision support functions.

In this role, you’ll:

  • Assist in maintaining, building, and managing forecasts and models, ensuring accuracy and repeatability
  • Work cross-functionally with key business partners on revenue forecasting, expense/headcount management, and ad hoc analysis.
  • Prepare and communicate weekly, monthly, and quarterly financial variants, metrics, and Key Performance Indicators (KPIs)
  • You will use various BI tools, ERP, and other systems to perform ad hoc analytics

ABOUT YOU ????

  • You have a Bachelor's Degree in Accounting, Finance, or a quantitative field
  • You have 1-3 years of experience in Financial Analysis or a similar field
  • You have experience manipulating and analyzing data sets
  • You have an understanding of GAAP and accounting principles
  • You have experience with an ERP or ERM
  • You have strong Excel skills
  • You’re organized, super self-driven, can deliver and have a “get stuff done” attitude
  • You enjoy being part of a team and believe in standing together: We’re a small, fast-growing team, and everyone needs to pull for each other, share best practices to make the entire organization better
  • Finally, you can have a bit of fun with us along with way. You love helping to build great company cultures and are integral part to the culture!

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $65,000 - $85,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Senior Full Stack Engineer

TruebillSan Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

Truebill is hiring a Remote Senior Full Stack Engineer

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

Team Insight's mission is to support the personal finance features that make Rocket Money an integral part of our members’ everyday financial journey. Whether it’s tracking their spending, analyzing their recurring bills and subscriptions, or managing their transactions, Team Insight’s goal is to build incredible interfaces (and the backend services that power them) that make it easy for our members to understand their financial habits.

Team Insight owns the core personal finance features that all of our members use. If you’re excited about building highly scalable features that work on the scale of millions of monthly active users, this is the team for you.

IN THIS ROLE, YOU'LL:

  • Work alongside a team to implement, iterate, and debug product features that drive forward both the company and the user.
  • Own projects from end to end, making key decisions in the implementation of new features that balance technical concerns with business concerns.
  • Develop with TypeScript across the stack, building user interfaces using React Native and the backend support required to power them with Node & GraphQL.
  • Be a steward of good user experience, ensuring that the interfaces we present our users are performant, understandable, and delightful.
  • Help to maintain our high technical bar, participating in code reviews and design discussions to ensure that we're applying appropriate rigor to our software development process.
  • Develop an understanding of our users to build and measure features which help them better understand and improve their finances.

ABOUT YOU ????

  • You have 5+ years of professional experience working with some combination of Node/TypeScript, React, GraphQL, and Postgres (or similar relational database).
  • You're both a student and a teacher, continually seeking to grow as an engineer and help those around you grow as well.
  • You're not just interested in what you're building, but also why you're building it. You want to see the bigger picture of how the software you're building is benefitting our users.
  • Experience with our stack (TypeScript, React Native, PostgreSQL) is a plus.
  • You understand observability and enjoy digging into the details to solve performance and user experience issues.
  • You thrive in a growing organization, and are not afraid of a challenging problem. In fact, you confront problems head on and take the lead on the solution.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee 
  • Commuter benefits

Additional Information: Salary range of $150,000 - $185,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

People Engagement Coordinator

TruebillSan Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

Truebill is hiring a Remote People Engagement Coordinator

ABOUT ROCKET MONEY????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

The People Operations team supports the end-to-end experience of our team members, helping our remote team feel tied to the mission and work of Rocket Money and that of the broader Rocket Companies so they can do the best work of their lives.

IN THIS ROLE, YOU'LL:

  • Welcome new members of the Rocket Money team by executing on and evolving an effective onboarding process, ensuring each new hire is fully equipped with the necessary tools and resources for success.
  • Be an ambassador for team engagement! You’ll assist in creating monthly engagement plans, creative team events, team member lifecycle recognition programs, team-building activities, etc. to support our remote team
  • Enhance internal communication strategies to highlight the achievements and updates across all Rocket Money business areas, ensuring alignment with the broader communication ethos of the Rocket Companies.
  • Drive initiatives that bolster diversity, equity, and inclusion within the workplace, creating a more welcoming and respectful environment for all employees.
  • Highlight and promote access to professional development opportunities, empowering team members to pursue growth and learning.
  • Collaborate with the Rocket Companies to champion their wellness resources within Rocket Money to foster a culture supportive of the wellbeing of our team members
  • Engage in ad hoc engagement projects as needed, working alongside the Senior People and Culture Operations Generalist to address unique organizational needs.
  • Promote a positive workplace culture by embodying the company’s values, welcoming feedback, and encouraging others to do the same, thereby enhancing the overall employee experience.

ABOUT YOU ????

  • You have 3+ years of experience in a People Operations role
  • You’re known to be a people person. You thrive in a role that allows you to serve others, and you enjoy interacting with people across all levels of the organization.
  • You thrive in a fast-paced high growth environment.
  • You are detail oriented–you double check your work and nothing gets past you.
  • You take ownership, are eager to learn and grow, and have the drive to do so.
  • You truly believe that there is no job too small–we are a team and we all jump in to help wherever help is needed! 

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $60,000 - $80,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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