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Truebill


Truebill develops a mobile app that helps consumers take control of their financial lives. Truebill leverages AI to analyze users’ spending habits, identify inefficiencies, and take action to ultimately improve their financial health. The app allows people to optimize their spending, manage subscriptions, lower their bills, even set aside money to reach their savings goals. We're founded by successful veteran entrepreneurs and are backed by YCombinator, Social Capital, and other great investors.

Headquarter Location:
San Francisco, California, USA
1d

Senior Data Analyst, Platform Product

TruebillWashington, D.C., Remote (USA)
tableausqlDesignc++python

Truebill is hiring a Remote Senior Data Analyst, Platform Product

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We’re looking for a Senior Data Analyst with expertise in monetization and/or user onboarding analytics to join our growing team. As a member of the Rocket Money Data team, you’ll collaborate closely with product and engineering teams to foster a culture of data-driven decision-making across the organizations. As a senior individual contributor, you’ll proactively work with the product teams to recommend how we analyze the performance of the onboarding and monetization funnel and drive strategies for growth.

You’ll partner with colleagues across, Product, Engineering, Research, CRM, and Data, to build a mature set of reporting and analytics. This requires being forward-looking and thinking through the team and company’s initiatives to better understand user journey behavior, while building tooling and frameworks that not only measure performance, but also ladder up to key company KPIs.

ABOUT THE ROLE ????

In this role, you will:

  • Independently lead the analysis for our Platform product group; focusing on user onboarding and monetization performance metrics such as onboarding completion rates, ASP, and payments.
  • Leverage your expertise in user onboarding and/or monetization to identify trends, patterns, and anomalies in our data, and ultimately help provide actionable insights to inform and recommend strategies to optimize product offerings and customer experiences.
  • Be the expert on new user journey and monetization data, understanding the nitty gritty details of the program, and partnering with Analytics Engineering to ensure accurate and timely availability of data for analysis.
  • Form strong relationships between Data Analytics and the Product teams by proactively identifying and driving analytics projects that help inform the strategic direction and becoming an integral part of the product planning process.
  • Float from thinking about big strategic data questions to getting your hands dirty building out the processes, systems, and ultimately analyses to answer those questions. Be the person responsible for ongoing maintenance of what you have built.
  • Translate complex analytical findings into clear and concise reports, dashboards, and presentations for stakeholders at all levels of the organization.
  • Continue to improve our culture of experimentation. You’ll be the go-to person for the product platform team to guide the design of experiments and jump in to analyze particularly complex or important experiments yourself. Within the data team, you’ll help us think of new ways to improve our experimentation systems and processes across the company.

ABOUT YOU ????

  • 5+ years of experience in the analytics space, taking on progressively more complex work and senior roles.
  • Experience in SAAS companies and particularly around user onboarding, user journey flows, and/or monetization analytics.
  • Have a good understanding of experimental design and statistics and can leverage that for analysis and assessment of A/B tests.
  • Intuitively understand how to measure a monetization and users journeys and how various KPIs are interrelated.
  • Have a strong SQL background. You are comfortable spinning up a quick analysis or proof of concept data model.
  • Expertise in data visualization tools (e.g., Looker, Tableau, Power BI).
  • Excellent communication skills, with the ability to explain complex analytical findings to non-technical stakeholders and comfortable speaking with senior/executive level leadership.

Bonus points if:

  • Experience with our stack (BigQuery/GCP, Fivetran, Looker, Amplitude)
  • Proficient in using python and R for statistical analysis

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks, Kombucha & Coffee on tap
  • Commuter benefits

Additional information: Salary range of $125,000 - $150,000 + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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6d

Counsel - Payments and Credit Cards

TruebillWashington, D.C., New York, NY, San Francisco, CA, Remote (USA)

Truebill is hiring a Remote Counsel - Payments and Credit Cards

ABOUT ROCKET MONEY ???? 

Rocket Money’s mission is to empower people to improve their financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey. Rocket Money’s team is a mission driven group of talented collaborative folks, working in a remote first company, with offices in several cities if you happen to prefer office or in-person time. 

We are looking for aCounsel – Payments & Credit Cardsto join remote-first team and take a lead role supporting our fast-moving credit card business. As a member of our awesome and lean legal team, you will work with our General Counsel and Assistant Head of Legal and be expected to accelerate our velocity by engaging with the business to efficiently and proactively identify ways to increase opportunity, mitigate risk, and eliminate legal blockers. This role will focus on payments, credit and credit card specific work, but also have opportunities to work cross-functionally to drive growth in our core products and business while enhancing our strategic goals and vision working collaboratively across teams. You can expect interesting and innovative problem-solving opportunities. You will also find a welcoming and well-rounded team who are interested in working in a supportive and forthright atmosphere. 

ABOUT THE ROLE ????‍♀️ 

Working with our team, you will: 

  • Act as a partner to internal business teams on a variety of practice areas including, among other things, agreements, compliance, privacy, security, marketing, and financial regulations 
  • Provide strong technical and commercial excellence to identify legal risk and find innovative solutions to any issues as they arise 
  • Become a subject matter expert on the credit card program and relevant statutes and regulations,e.g.Reg. Z and FCRA 
  • Lead work designing and delivering cutting edge compliance Collaborate to manage external counsel 
  • Build trust and collaborate directly and regularly with business stakeholders 
  • Stay apprised of relevant regulatory development and work with our government affairs team. 
  • Note,Thisthisis a role with room to grow with the business. 

ABOUT YOU ???? 

  • JD degree & current admission 
  • 6+ years of relevant legal experience at a law firm or in-house (with at least 2 years consecutively within one of your recent roles preferred) 
  • Regulatory counseling experience, ideally with credit card or payments focus 
  • Experience with a fast-growing startup environment preferred 
  • Ability to proactively, efficiently, and accurately assess and communicate legal business risks in a fast-paced environment 
  • Experience with any of the following is worth noting when you apply: Financial regulation, payments/credit cards, ADR, marketing compliance, IP, or data privacy/security. 
  • Track record of creative problem-solving and creation of strong and trusted cross-functional relationships 
  • Proactive personality and eagerness to dig in and learn about the business, the industry, and new areas of the law and applicable regulations 
  • Interested in becoming a subject matter expert 
  • Willing to lean in cross-functionally to drive business growth 
  • Our team brings a product focused mindset with an eye towards collaborative, integrated problem solving. Experience working with product, marketing, data, and engineering teams to provide actionable counsel or with any form of technology team either as a lawyer or in other career phases is likely to be helpful. 

WE OFFER ???? 

  • Health, Dental & Vision Plans 
  • Competitive Pay 
  • Matching 401k 
  • Unlimited PTO 
  • Lunch daily 
  • Snacks & Coffee  
  • Commuter benefits 

Base pay offered may vary depending on job-related knowledge, skill, and experience. 

Salary range of $145,000.00-$165,000.00/year + bonus + benefits is anticipated. 

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.* 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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8d

Lead Product Designer, Platform

TruebillWashington, D.C., San Francisco, CA, New York, NY, Remote (USA)

Truebill is hiring a Remote Lead Product Designer, Platform

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

As a Lead Product Designer on the Platform team at Rocket Money, you will be a key player in defining the design and user experience of our app. This role combines hands-on design work with leadership responsibilities, allowing you to guide and mentor designers while maintaining ownership of critical platform features such as our onboarding flows, Rocket Money Premium integration, bank linking, and account management functionality. Collaborating closely with product and engineering teams, you will ensure seamless, intuitive user experiences that align with our customers' needs and our company goals. As a senior member of the design team, you will not only shape the aesthetic and functional aspects of various product features but also contribute significantly to the overall user experience strategy.

Specifically, you will:

  • Lead and collaborate with designers, product managers, and engineers to refine and implement Rocket Money's platform features.
  • Mentor designers, providing guidance and feedback to help them grow professionally.
  • Own, manage, and innovate within major feature areas of the Rocket Money application, ensuring high-quality user experiences.
  • Foster partnerships with sister companies within Rocket to drive product cohesion and innovation.
  • Design, create, and test prototypes alongside the Research team to validate user needs and refine design solutions.
  • Drive continuous innovation, proposing new ways for users to engage with Rocket Money's services and improving the overall design process.

ABOUT YOU ????

  • You have at least 8 years of experience in user experience design or a similar role, with a demonstrated track record of impactful design solutions and effective team leadership.
  • You are proficient in Figma (our tool of choice at Rocket Money), though experience with similar tools like Sketch is also highly valued.
  • You are not only an effective executor but also a skilled mentor, capable of leading initiatives from concept to completion while guiding other team members.
  • You embody empathy and leadership, considering the impact of your designs on users while fostering a collaborative and supportive environment.
  • You are a strategic thinker and problem-solver, thriving on tackling challenges and finding innovative solutions while mentoring others to do the same.
  • You maintain an open mind and are willing to mentor and lead by example, compromising when necessary for the project's success and team growth.
  • You excel in a collaborative environment, not only sharing your work but also encouraging and critiquing the work of others to refine and enhance outcomes.
  • Bonus: You have a strong understanding of how design translates into code and are adept at communicating with engineering teams, appreciating how your decisions impact engineering processes.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $140,000 - $170,000/year + bonus + benefits. Base pay offered may very depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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16d

CRM Manager

TruebillWashington, D.C., San Francisco, CA, New York, NY, Remote (USA)

Truebill is hiring a Remote CRM Manager

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We are seeking a CRM Manager to join the CRM team.

ABOUT THE ROLE ????‍♀️

Within Rocket Money, we see our CRM program as an extension of our product. With over 200 triggered campaigns geared towards activating, engaging, and retaining members, our small albeit mighty CRM team is looking for a CRM associate/manager to help us further accelerate. With a focus on activation, engagement, and retention, you will be responsible for both setting up campaigns, measuring results, and socializing learnings to both senior leaders and cross department.

Our CRM program comprises of push, email, content card (native cards in our mobile app that we can personalize) and in-app pop-ups (full screen takeovers in our mobile app that we can personalize). We also use our CRM program to vapor test concepts (validate demand by assessing interest). You will work with multiple members of the larger product team to set-up experiments so we can together learn where to focus our energies.

This is a great opportunity for the right candidate to learn from industry veterans that have continually demonstrated their ability of moving metrics (in the right direction!).

Specifically, you will:

  • Support CRM leadership increase throughput by executing campaigns (in Braze) and measuring results (in Amplitude).
  • Within Braze, you will manage audience segments, set triggered campaigns that are cross platform, and set up customer journies.
  • Ingest learnings from campaigns to provide recommendations on iterative tests, by providing hypothesis and how we plan to measure / validate success.
  • Partner with design team to share direction for campaigns and work through iterations to create assets.
  • Stay up-to-date with industry trends and best practices in email marketing and CRM.

ABOUT YOU ????

  • You have 3+ years of experience in email marketing, CRM, or a related field, and experience with Braze or Iterable is a plus.
  • You are skilled in running A/B tests and analyzing performance metrics.
  • You possess strong analytical skills and exceptional attention to detail. In fact, you noticed the typo in this job spec and it stood out to you.
  • You are an excellent communicator with exceptional project management skills. You have the ability to synthesize data into shareable nuggets and are a natural storyteller.
  • You thrive in a collaborative environment and have the ability to work effectively with cross-functional teams.
  • You are passionate and driven, with a hunger to learn. Our promise to you is that the more you put into the role, the more you will get out of it. We care about your personal development and intend on challenging you in a fun way.
  • You are a doer. You take initiative and are always ready to both get the job done and find additional areas of providing value.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee 
  • Commuter benefits

Additional information: Salary range of $90,000 - $130,000. Base pay offered may vary depending on job-related knowledge, skill, and experience.


Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

 

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16d

Senior Product Designer, Platform

TruebillWashington, D.C., San Francisco, CA, New York, NY, Remote (USA)

Truebill is hiring a Remote Senior Product Designer, Platform

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

As a Senior Product Designer on the Platform team at Rocket Money, you will play a pivotal role in crafting the design and user experience of our app. This position emphasizes hands-on design work and execution. You will have ownership of key platform features, including our onboarding flows, Rocket Money Premium integration, bank linking, and account management functionality. Working closely with members of the product and engineering teams, you will ensure seamless, intuitive experiences that align with our users' needs and company goals. As a core member of the design team, you will be instrumental in shaping the aesthetic and functional aspects of various product features and contributing to the overall user experience strategy.
Specifically, you will:
  • Collaborate with designers, product managers, and engineers to refine and implement Rocket Money's platform features.
  • Own and manage major feature areas within the Rocket Money application, ensuring high-quality user experiences.
  • Partner with sister companies within Rocket to enhance product cohesion and innovation.
  • Create and test prototypes with the Research team to validate user needs and improve design solutions.
  • Innovate continuously, proposing new ways for users to engage with Rocket Money's services.

ABOUT YOU ????

  • You have at least 6 years of experience in user experience design or a similar role, showcasing a track record of impactful design solutions.
  • You are proficient in Figma (our tool of choice at Rocket Money), though experience with similar tools like Sketch is also valued.
  • You are an effective executor, capable of taking initiatives from concept to completion with precision and efficiency.
  • You embody empathy, always considering the impact of your designs on users to ensure meaningful experiences.
  • You are a problem-solver at heart, thriving on tackling challenges and finding innovative solutions.
  • You maintain an open mind, willing to let go of biases and compromise when necessary for the project's success.
  • You excel in a collaborative environment, regularly sharing your work and welcoming feedback to refine and enhance outcomes.
  • Bonus: You have a strong understanding of how design translates into code, appreciating how your decisions impact engineering processes.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $110,000 - $150,000/year + bonus + benefits

Base pay offered will vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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28d

Team Leader, Engineering - Performance & Developer Experience

TruebillSan Francisco, CA, Washington, D.C., New York City, NY, Remote (USA)
mobilegraphqlqac++postgresql

Truebill is hiring a Remote Team Leader, Engineering - Performance & Developer Experience

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

The Rocket Money Engineering team is comprised of full-stack problem solvers, infrastructure builders, accessibility advocates, quality champions, systems thinkers, musicians, woodworkers, writers, actors, and more.

We’re building a rapidly-growing financial platform that helps millions of people to live their best financial lives. Our engineering team has met numerous technical challenges, from accommodating rapid growth, securely ingesting billions of financial transactions, to building a best-in-class mobile application that has been the #1 finance app in the App Store. Our work is impactful – in just a few years, we’ve helped millions of people to collectively save more than $1 billion.

We’re growing our team, and are looking for an Engineering Team Leader who can help us take our platform to the next level, building tools that will empower our other teams to do the same.

IN THIS ROLE, YOU'LL:

  • Lead a small team focused on making our applications fast and reliable, and building internal tools to help other engineering teams write and ship code efficiently.
  • Build a team that is not only dedicated to building quality software, but is enthusiastic about empowering others to do the same. The team will act as stewards for our platform by improving processes, reducing technical debt, and advocating for scalable architecture.
  • Identify and implement strategies and metrics for assessing user-facing performance, work with your team to implement those strategies, and implement solutions for performance bottlenecks that you discover.
  • Lead the team in using profiling tools and techniques to pinpoint areas of the codebase that are causing slowdowns or inefficiencies.
  • Work with other engineering teams to identify pain points in their day-to-day activities, and work with your team to develop solutions to streamline processes that allow our developers to write, test, and ship code more efficiently.
  • Foster strong working relationships with cross-functional counterparts (in areas such as Cloud Architecture, Information Security, and QA) where problems are addressed directly, and decisions are made based on what’s best for our users, team members, and the business.
  • Work with a high level of autonomy and know when to escalate concerns or collect feedback. You’ll own day-to-day decisions and have space to iterate on team norms and processes.
  • Be accountable for making, measuring, and delivering on team commitments, as well as pivoting when necessary in order to keep the team focused on the most impactful work.
  • Invest in your team by building and supporting growth plans with engineers and identifying opportunities to grow the team thoughtfully.

ABOUT YOU ????

  • You are an engineer by trade, with a history of shipping production code and designing distributed systems to work at scale.
  • You have 6+ years of engineering experience, working with some combination of Node.js/TypeScript, React (or similar framework), GraphQL, and PostgreSQL (or similar relational database).
  • You’re comfortable identifying, owning, and solving problems from end to end, across domains, encompassing the full technical stack.
  • You have experience with profiling and Application Performance Monitoring (APM) tools, and understand how to measure and assess user-facing performance.
  • You lead by example. You take pride in writing quality software, and provide tools and mentoring to help others do the same.
  • You’re pragmatic and empathetic. You seek to understand how performance issues impact users, and how process-changes impact developers. You seek to align your team’s efforts towards business outcomes, and strive to make that alignment engaging, exciting, and achievable.
  • You can tailor your management style to suit your team members, identifying where some people might succeed with a more hands-off approach than others.
  • Experience with FinTech or consumer apps is a plus.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits


Additional information: Salary range of $150,000 - $175,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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30d

Team Leader, Engineering - New User Experience

TruebillSan Francisco, CA, Washington, D.C., New York City, NY, Remote (USA)

Truebill is hiring a Remote Team Leader, Engineering - New User Experience

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

The New User Experience team is responsible for surfacing the features that our users need most, as early as possible in their experience using Rocket Money.

We believe first impressions matter. This team aims to raise the bar for first impressions!

IN THIS ROLE, YOU’LL:

  • Create experiences that connect users to the most impactful features of our personal finance management platform.
  • Maintain our Dashboard – the highest-traffic, highest-visibility section of our app.
  • Support and grow a small team of highly-skilled full-stack engineers who love shipping quality software, via regular 1:1s and performance reviews.
  • Own the delivery of your team’s work – they are responsible to deliver, but as a leader, ownership of that delivery is yours.
  • Design and extend systems that scale to millions of users and are straightforward to reason about.
  • Collaborate with the product team on a roadmap that evolves this system into the finance management platform of the future.

ABOUT YOU:

  • You have 6+ years of experience in product engineering, working with some combination of Node.js/TypeScript, React (or similar framework), GraphQL, and Postgres (or similar relational database).
  • You’ve led a team of engineers and feel accountable for the output and quality of your team’s work. You empower your team to take the lead and own the work that they do.
  • You love to build and observe healthy distributed systems.
  • You understand that organizations are at their best when engineering effort is aligned to business outcomes. You strive to make that alignment engaging, exciting, and eminently achievable.
  • You’re pragmatic and have a bias for action, even when solutions are less than perfect. You are comfortable galvanizing others toward the right action in healthy and positive ways.
  • You want to help engineers at all levels grow into their best selves.

 


Additional information: Salary range of $150,000 - $175,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Product Manager - General

TruebillMiami, New York, Remote (US), San Francisco, Washington, DC

Truebill is hiring a Remote Product Manager - General

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

  • Help define the product strategy and roadmap for the set of core capabilities that power Rocket Money
  • Understand customer needs and identify market opportunities and help define our platform’s vision and strategy
  • Engage closely with the Engineering team to help determine the best technical implementation methods to achieve our customer and business objectives
  • Drive and motivate a team of engineers to ship minimum-loveable-products that deliver a quality customer experience
  • Rapidly iterate using multiple channels of customer feedback
  • Determine KPIs and deliver measurable impact every month
  • Perform quantitative and qualitative research to identify product opportunities and prioritize your roadmap
  • Partner with Engineering, Design, Data, Lifecycle, and Member Support teams to build software collaboratively and inclusively

 

ABOUT YOU ????

You have a growth mindset and want to be challenged. You have a high bar and want to be a difference-maker in the organization. You’ll bring a sense of urgency that matches the incredible opportunity we have ahead of us.

  • 4+ years of experience as a product manager or product owner 
  • You possess a unique combination of technical prowess, empathy, and strategy, and are energized by the opportunities that come with operating at the center of multiple products
  • You’re a master cross functional collaborator comfortable working with other product managers, engineers, external partners, and operational teams to get things done
  • You can use data and customer feedback to generate insights, identify opportunities, and tell a story that motivates those around you
  • You have an owner’s mindset - you don’t shy away from the hard stuff
  • You have a passion for our mission: helping to improve the financial lives of millions of people
  • Experience at a fast-growing startup in a cross-functional environment is a plus
  • Strong analytical skills, competence in SQL ideal, and experience with tools for data analysis (i.e. Looker and Amplitude)
  • Prior fintech experience a plus

 

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $130,000 - $150,000/year + bonus + benefits

Base pay offered will vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Senior Full Stack Engineer, User Onboarding

TruebillSan Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

Truebill is hiring a Remote Senior Full Stack Engineer, User Onboarding

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

As Rocket Money's user onboarding team, we're responsible for creating a seamless experience for new users. From the moment someone first hears about Rocket Money, through their first few days of using the platform, our code makes sure that a user's first interactions are seamless, valuable, and delightful.

We work closely with product, marketing, and data teams on tools and integrations that help us understand our users and drive favorable business outcomes like increased retention, engagement, and ROAS (return on ad spend).

Some of the things we regularly tackle include:

  • Simultaneously improving our user experience and our business outcomes by building new mobile and web onboarding UIs through a data-driven development process.
  • Maintaining and improving our internal A/B testing systems.
  • Helping other dev teams understand and leverage the data within our marketing and analytics stacks.
  • Integrating a wide range of products to surface insights about user analytics, attribution, engagement, retention, and satisfaction.
  • Leading investments into the the tooling and developer experience of Rocket Money’s technical platform.

ABOUT  YOU????

  • You have an entrepreneurial spirit, and are excited to use your technical skills to positively impact business outcomes.
  • You have experience working with some combination of Node/TypeScript, React (or similar framework), GraphQL, and Postgres (or similar relational database).
  • You enjoy working within cross-functional groups spanning marketing, data, and finance.
  • You're both a student and a teacher, continually seeking to grow as an engineer and help those around you grow as well.
  • You're not just interested in what you're building, but also why you're building it. You want to see the bigger picture of how the software you're building is benefiting our users.
  • You have experience with growth engineering, including analytics & eventing, A/B testing, MMPs (e.g. Singular, AppsFlyer), CRM (e.g. Braze, Marketo), and/or attribution frameworks (e.g. SKAN, ATT).
  • You write clean, reliable code across a variety of platforms.

 

Additional information: Salary range of $150,000 - $185,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Senior Team Leader, Engineering

TruebillWashington, D.C., San Francisco, CA, Remote

Truebill is hiring a Remote Senior Team Leader, Engineering

ABOUT ROCKET MONEY????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

The AI team at Rocket Money is a bit different than the other engineering teams. Due to the ever-changing nature of the space, we need to be even more agile and responsive to changes from outside our walls. We focus on our unique value proposition, rather than things that may be commoditized by AI in the near future. We are rethinking what a personal financial companion is in an AI-first world. The engineers on this team are exploring and driving these efforts forward. There is no product manager on the team, so we (and you) are expected to fill that role.

IN THIS ROLE, YOU'LL:

  • Work with a high level of autonomy, making and evaluating decisions that typically require critical thinking and understanding trade-offs, as well as knowing when to escalate concerns or gather feedback.
  • Manage one or more small teams of Full-Stack Engineers and ensure a healthy & productive working environment.
  • Maintain tight feedback loops with your direct reports, holding regular check-ins and ensuring that they are able to make progress and that their needs are met.
  • Create ambitious yet achievable quarterly roadmaps that drive our business forward, deliver great user experiences, and improve the long-term health of our systems.
  • Be accountable for making, measuring, and delivering on team commitments, as well as pivoting when necessary in order to keep the team focused on the most impactful work.
  • Challenge assumptions and embrace transformation to remove friction and solve organizational problems in partnership with other engineering leaders.
  • Ensure that teams are staffed appropriately to deliver high quality work with accuracy, speed, and efficiency, working with our People & Recruiting team to create hiring plans.
  • Invest in your team by building and supporting growth plans with engineers and identifying opportunities to grow the team thoughtfully in partnership with engineering leadership and our People Team.

ABOUT YOU ????

  • You are an engineer by trade, with a history of shipping production code and working with product teams to design & build user-friendly features.
  • You have 2+ years of experience managing one or more engineering teams.
  • You're excited to discuss high-level architecture and technical direction but comfortable deferring to the engineers and technical leads on the implementation.
  • You can tailor your management style to suit your employees, identifying where some people might succeed with a more hands-off approach than others.
  • You love working with generative AI and see its applications everywhere you look. Prompt engineering is just another form of hacking to you.
  • Experience with data infrastructure / machine learning topics is a plus.
  • Experience with FinTech or consumer apps is a plus.

 

Additional information: Salary range of $170,000 - $200,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Customer Experience Associate

TruebillWashington, D.C., Remote(USA)
B2Cc++

Truebill is hiring a Remote Customer Experience Associate

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

We’re currently looking for a full-time Customer Experience Associate who shares this mission and wants to contribute to our support team as we continue to grow.

ABOUT THE ROLE ????‍♀️

  • Use an online chat platform to talk with Rocket Money's members.
  • You’ll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues.
  • Provide resources and guide members on how to maximize their Premium Memberships.
  • Escalate technical issues to the engineering team and communicate solutions to members.
  • Draft support articles and assist with creating member tutorials.
  • Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features.
  • Other duties as assigned by supervisor.

Only short-listed candidates will be contacted for an interview.


ABOUT YOU ????

  • You have an interest in personal finance and a desire to see others succeed in managing their money.
  • Great Communication -- Your writing is impressive and you love talking with people!
  • Empathetic -- You're able to relate to and validate our member's experiences and find meaningful solutions to make the situation better.
  • Proactive Problem Solving -- you’re able to identify possible issues and potential resolutions.
  • Workflow Management -- You know how to efficiently balance multiple competing priorities.
  • Taking Initiative -- You’re willing to jump in and help wherever help is needed. You love to learn and are constantly looking to improve.
  • Self-Motivation -- You're committed to improving professionally and personally. You love to push yourself to the limits of your ability.
  • Customer service experience in a B2C tech company is a plus!

 

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $20 - $24/hour + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Recruiting Coordinator

TruebillSan Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

Truebill is hiring a Remote Recruiting Coordinator

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

As part of the broader People Team, the Recruiting team is tasked with scaling all business areas at Rocket Money. We’re laser focused on providing a top-notch candidate experience for every candidate.

IN THIS ROLE, YOU'LL:

  • Support the recruiting team and hiring managers by coordinating interviews while ensuring an exceptional candidate experience
  • Own recruiting metrics and data reporting in Greenhouse ATS
  • Be a key player in our employer brand strategy through content creation and online engagement
  • Oversee candidate engagement and find ways to constantly improve our onboarding process for incoming new hires
  • Partner with the broader people team to coordinate team meetings, community events, team member engagement and special projects

ABOUT YOU ????

  • You have 1+ year experience coordinating for a full-cycle recruiting team
  • You have a high attention to detail
  • You have a strong sense of urgency that enables you to prioritize tasks effectively while supporting multiple recruiters
  • You have excellent written and verbal communication and interpersonal skills which allow you to establish solid relationships with hiring leaders and cross functional teams
  • You understand the importance the importance of delivering an exceptional candidate experience for each and every candidate
  • You’re open to trying new and unique recruiting approaches

Bonus Points:

  • Experience with our tech stack: Greenhouse, LinkedIn Recruiter, Workday, Fetcher, etc.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee 
  • Commuter benefits

Additional information: Salary range of $45,000 - $65,000 year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records



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+30d

Senior Full Stack Engineer, Card

TruebillSan Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

Truebill is hiring a Remote Senior Full Stack Engineer, Card

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

The Card Enablement team is focused on building out the shared software platform underpinning our credit card product, optimizing operational efficiency through internal tooling, and improving the developer experience for our product engineering teams. Whether it’s building credit, staying out of debt, or paying down your mortgage sooner, we’re developing a suite of products to help people reach their financial goals. Card Enablement is pivotal to accomplishing this mission by:

  • Shipping features that allow us to leverage the Rocket ecosystem and external vendors to deliver as much value as possible to our cardholders.
  • Creating the operational tooling that helps us maintain NPS scores far above the industry average.
  • Engineering solutions that deliver business-critical data, allow us to uphold our commitment to user privacy, and protect our cardholders from fraud and security vulnerabilities.
  • Paying down technical debt and solving other technical problems that would otherwise slow down high-performing engineering teams.
  • Ensuring that our automated testing enables us to confidently ship early and often.

IN THIS ROLE, YOU'LL:

  • Work with a cross-functional team of engineers, product managers, designers, analysts, and more to deliver a high-impact product to our customers in the form of a credit card with which to make their daily purchases.
  • Own complex features end-to-end, from initial product & technical design stages through to production, ensuring the appropriate engineering rigor has been applied as we put these financial products in front of our customers.
  • Develop with TypeScript across the stack, building user interfaces using React[-Native] and the backend support required to power them with Node.js, GraphQL, and PostgreSQL.
  • Be a steward of good user experience, ensuring that the interfaces we present our users are performant, understandable, and delightful.
  • Help to maintain our high technical bar, participating in code reviews and design discussions to ensure that we're applying appropriate rigor to our software development process.

ABOUT YOU ????

  • You have 7+ years of professional experience working with some combination of Node.js/TypeScript, React (or similar framework), GraphQL, and Postgres (or similar relational database).
  • You're not just interested in what you're building, but also why you're building it. You want to see the bigger picture of how the software you‘re building is benefitting our users.
  • You dig deep to understand nuanced and multi-faceted problems and tenaciously break them down into tractable pieces.
  • You are someone who holds themself accountable and follows up on the changes you've shipped to ensure they are working as expected.
  • You not only collaborate effectively with others across different teams but actively think about how your work can increase their impact.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee 
  • Commuter benefits

Additional Information: Salary range of $150,000 - $185,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Truebill is hiring a Remote Technical Recruiter

ABOUT ROCKET MONEY????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

As part of the broader People Team, the Technical Recruiting team is tasked with scaling the Engineering and Data teams at Rocket Money. In addition to sourcing and hiring high-caliber technical talent, we’re laser focused on providing a top-notch candidate experience for every candidate.

IN THIS ROLE, YOU'LL:

  • Manage the full life-cycle recruitment process for Engineering and Data teams, from intaking new roles to ultimately filling positions
  • Create and maintain strong relationships with hiring leaders across Engineering and Data departments to understand business needs, advise on hiring strategies, and align recruiting efforts towards organizational goals
  • Advise and guide hiring leaders on industry best practices
  • Utilize data and metrics to evaluate the effectiveness of our recruiting strategies and work to continuously improving our hiring efficiency
  • Partner with the broader People team to create employer brand strategies, execute on employee engagement efforts, and ensure a seamless onboarding experiences for all Rocket Money new hires

ABOUT YOU ????

  • You have 3+ years of full-cycle technical recruiting experience (in-house preferred!)
  • You have a history of identifying, engaging, interviewing, and closing technical talent for a high-growth company
  • You have excellent communication and interpersonal skills which allow you to establish solid relationships with candidates and hiring leaders
  • You understand the importance the importance of delivering an exceptional candidate experience for each and every candidate
  • You’re open to trying new and unique recruiting approaches

Bonus Points:

  • Experience with our tech stack: Greenhouse, LinkedIn Recruiter, Workday, Fetcher, etc.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $85,000 - $120,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Senior Full Stack Engineer, Platform

TruebillSan Francisco, CA, Washington, D.C., New York City, NY, Remote (USA)

Truebill is hiring a Remote Senior Full Stack Engineer, Platform

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM ????

As we embark on the next step in our journey, we’re looking for Senior Full Stack Engineers to join our Platform team. You’ll help define the next generation of Rocket Money's products within a larger Rocket ecosystem and ensure we’ve got a best-in-class platform to help our members.

The Rocket Money Platform group is organized around core capabilities that run the business and power user experiences. Our teams are responsible for transaction data ingestion, payment processing, authentication, user onboarding, and our design system. You’ll have a significant impact across product lines and help us build a cohesive vision across Rocket Money and future products.

IN THIS ROLE, YOU'LL:

  • Work alongside a team to implement, iterate, and debug product features that drive forward both the company and the user.
  • Own projects from end to end, making key decisions in the implementation of new features that balance technical concerns with business concerns.
  • Develop with TypeScript across the stack, building user interfaces using React Native and the backend support required to power them with Node & GraphQL.
  • Partner with teams across the Rocket ecosystem to build a cohesive platform, allowing us to support our members with their most important financial decisions.
  • Help to maintain our high technical bar, participating in code reviews and design discussions to ensure that we're applying appropriate rigor to our software development process.
  • Develop an understanding of our users to build and measure features which help them better understand and improve their finances.

ABOUT YOU ????

  • You have 5+ years of professional experience working with some combination of Node/TypeScript, React (or similar framework), GraphQL, and Postgres (or similar relational database).
  • You're both a student and a teacher, continually seeking to grow as an engineer and help those around you grow as well.
  • You're not just interested in what you're building, but also why you're building it. You want to see the bigger picture of how the software you're building is benefitting our users.
  • Experience with our stack (TypeScript, React Native, PostgreSQL) is a plus.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

     

    Additional information: Salary range of $150,000 - $185,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

     

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Senior Analytics Engineer

TruebillWashington, D.C., Remote (USA)

Truebill is hiring a Remote Senior Analytics Engineer

ABOUT ROCKET MONEY????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????

In this role, you will:

  • Be the owner of our in-house accounting data product, quote to cash (Q2C). Q2C is a series of data models that allows for individual level accounting, mapping user events to business logic, that powers our financial reporting.
  • Work intimately with our accounting and finance teams to make sure that Q2C is kept up to date with changes in accounting policies.
  • Partner with the product and engineering teams across the company that build revenue generating products (e.g. premium, our credit card, bill negotiations, etc.) to understand how data is generated and make sure that the changes we make in our product are properly handled in our data models.
  • Be the expert on our financial data. Be the trusted person that members of the data team and leadership at large can turn to when they want to better understand the details of our financial data.
  • Work with your analytics engineering teammates to continuously iterate and improve upon how we use dbt.
  • Build data models with the end consumer in mind, whether it be an analyst or an accountant. Own the creation of data models from source data to working with Data Analysts to properly expose the finished data models in our semantic layer (Looker).

ABOUT YOU ????

  • You have 5+ years of working in the analytics stack within a fast paced environment and are familiar with the growing set of analytics tooling solutions. You are very comfortable working in SQL.
  • You have 3+ years of production experience with dbt (particularly CI/CD) and some of the other portions of our analytics stack (BigQuery/GCP, Fivetran, Looker, Mode).
  • You are obsessively detail oriented and organized.
  • You have an irresistible urge to understand the complexities of the data you’re working with. You love the puzzle of jumping into a messy data problem and peeling back the layers until you’ve figured out how everything works.
  • It’s second nature for you to break down a complex problem into specific tasks and create a plan for how to tackle those tasks. You feel comfortable taking the initiative to get started on a project and are not afraid of asking for help if you hit a road block.
  • You have extensive experience with automated testing. You see automated testing and documentation as one of the keys to scaling.
  • You are a strong written communicator. You are used to working in tickets and sprints.
  • You have experience partnering with analytics teams, business stakeholders, and engineers to deliver analytics solutions to business problems. You are confident in your ability to speak with both technical and non-technical teams.
  • You find it enjoyable knowing a bit about adjacent technical areas and dipping your toes in when necessary.

Bonus points if:

  • You have experience working with accounting or financial data.
  • You have worked with (e.g. built, maintained, integrated, etc.) enterprise accounting systems.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $130,000 - $170,000 + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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