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Zinier

A field service management software.
Zinier is the leader in intelligent field service automation, helping organizations work smarter—from the back office to the field—to install, fix, and maintain the services that we rely on every day. Our AI-driven platform, ISAC, uses artificial intelligence, proactive insights, and an intuitive, all-in-one mobile experience to supercharge every aspect of an organization’s field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund, Nokia-backed NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

Headquarter Location:
San Mateo, California, USA

Zinier is hiring a Remote Sales Development Manager (EMEA)

If you love interacting with people, love finding solutions to their business pain points, love selling, and want to grow a sales development team in a venture-funded Silicon Valley tech company - you have come to the right place. We would like to meet you.

At Zinier, we are targeting the 2.7 Billion Deskless Workers in the world. We enable these Deskless Workers to achiever greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field and keep the world up and running.

We are a global team headquartered in Silicon Valley with locations in London, Lisbon, Capetown, Mexico City, Singapore and Bangalore, and leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we're looking for

We are looking for hungry sales professionals looking to take their game to the next level in the exciting World of AI. The expectations of this position are that candidates will be dedicated to the craft of sales, be intellectually curious, and be hard working self-starters. This is an extremely fast paced company and in this critical role, one is responsible for their own results. Ideal for candidates who are looking to progress and have the ambition to become an Enterprise AE in a period of 12-24 months.

The Sales Development Manager will be a player-coach working closely with our Enterprise sales team, working on strategic named accounts to discover and cultivate six- and seven-figure opportunities. S/he will also get an opportunity to build a team.

Role Responsibilities:

  • Qualify prospects (both inbound and outbound) by identifying the right profile of customer, digging into pain points that we help solve, and generating interest to take next steps
  • Prospect into target accounts (ABM) by gaining deep understanding of targeted companies, industries and use cases, finding the key players in the decision making process, and partnering with the marketing and sales teams on ways to build engagement within these accounts
  • Understand our company pitch, communicate it effectively to senior-level executives, all the while shaping the message to fit the needs of the buyer on the fly
  • Leverage best practice sequences of outreach to prospects utilising a variety of channels including email, phone, and social media
  • Be the right-hand-person to our Sales team, setting up meetings and introductions to qualified prospects looking to buy
  • Be the left-hand-person to our Marketing team, driving attendance and meetings at events, ensuring timely follow-up to marketing campaigns
  • Relentlessly strive to overachieve
  • Achieving (actually, overachieving) on monthly and quarterly quotas
  • Diligently track all activities, conversations, and insights in our CRM and prospecting tools, for easy hand-off of prospects

Role Requirements:

  • 1-3 years of sales development experience, in enterprise SaaS
  • Working knowledge of the different ways to research and uncover account and personal insights that allow you to cut through the noise
  • Penchant for organisation — "time is precious", so you'll have to prioritise and manage tasks effectively
  • Great communication skills and professionalism
  • Successful cold emailing and calling experience, plus creative ways you've engaged accounts
  • Knowledge of or experience in using CRM (Salesforce), LinkedIn Sales Navigator, sales engagement tools (Salesloft), and other technologies
  • Hunger, Hustle, Honesty, Humility

See more jobs at Zinier

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Zinier is hiring a Remote Sales Development Manager (EU/UK)

Who we are

Zinier's intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we're looking for

We are looking for hungry sales professionals looking to take their game to the next level in the exciting World of AI. The expectations of this position are that candidates will be dedicated to the craft of sales, be intellectually curious, and be hard working self-starters. This is an extremely fast paced company and in this critical role, one is responsible for their own results. Ideal for candidates who are looking to progress and have the ambition to become an Enterprise AE in a period of 12-24 months.

The Business Development Representative will be working closely with our Enterprise sales team, working on strategic named accounts to discover and cultivate six- and seven-figure opportunities.

Role Responsibilities:

  • Qualify prospects (both inbound and outbound) by identifying the right profile of customer, digging into pain points that we help solve, and generating interest to take next steps
  • Prospect into target accounts (ABM) by gaining deep understanding of targeted companies, industries and use cases, finding the key players in the decision making process, and partnering with the marketing and sales teams on ways to build engagement within these accounts
  • Understand our company pitch, communicate it effectively to senior-level executives, all the while shaping the message to fit the needs of the buyer on the fly
  • Leverage best practice sequences of outreach to prospects utilising a variety of channels including email, phone, and social media
  • Be the right-hand-person to our Sales team, setting up meetings and introductions to qualified prospects looking to buy
  • Be the left-hand-person to our Marketing team, driving attendance and meetings at events, ensuring timely follow-up to marketing campaigns
  • Relentlessly strive to overachieve
  • Achieving (actually, overachieving) on monthly and quarterly quotas
  • Diligently track all activities, conversations, and insights in our CRM and prospecting tools, for easy hand-off of prospects

Role Requirements:

  • 1-3 years of sales development experience, in enterprise SaaS
  • Working knowledge of the different ways to research and uncover account and personal insights that allow you to cut through the noise
  • Penchant for organisation — "time is precious", so you'll have to prioritise and manage tasks effectively
  • Great communication skills and professionalism
  • Successful cold emailing and calling experience, plus creative ways you've engaged accounts
  • Knowledge of or experience in using CRM (Salesforce), LinkedIn Sales Navigator, sales engagement tools (Salesloft), and other technologies

See more jobs at Zinier

Apply for this job

Zinier is hiring a Remote Account Executives (Multiple, UK, EU)

Who we are

Zinier’s intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.


The Position

The Zinier EMEA Revenue team is responsible for creating and managing mutually beneficial customer relationships in the European region. Using industry best practices and a solution-oriented approach, the Revenue team leverages existing relationships and creates new ones to drive meaningful business engagements with customers. We work closely with Marketing, Sales Engineering, and Customer Experience to deliver amazing results.

The Account Executive is responsible for achieving sales quotas for allocated accounts and territory on a quarterly and annual basis by: expanding business by delivering new bookings and revenue in target accounts in your region, managing complex sales cycles at accounts and building a solid pipeline multiple to ensure successful achievement of quarterly bookings and revenue targets.


Job Responsibilities:

  • Execute on a proven territory plan to ensure prioritisation and proper resource allocation.
  • Manage all opportunities by navigating the critical success factors, competitive challenges, partner landscape, objections and other complex issues to ensure successful outcomes in the territory.
  • Being the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Zinier solution within the marketplace.
  • Create quarterly forecasts including committed deals as well as pipeline for the current quarter and beyond.
  • Articulate the path to closure and key tactical steps for each account in forecasted and pipeline deals.
  • Participate in weekly, monthly, quarterly and annual reporting and sales cadence.
  • Plan and facilitate meetings between Zinier’s executive team, the client’s business executives, technology and procurement teams to align all parties around the engagement.
  • Interface with Zinier marketing, product management, and customer success teams to review programs and timelines on an ongoing basis to ensure successful implementation, expansion and renewal.
  • Use a consultative selling and value selling approach to showcase Time to Value and Business Impact to key stakeholders
  • Being proactive with understanding product, roadmap, and corresponding messaging.

Job Requirements:

  • Minimum 3 years of Enterprise Software Sales experience / Solution and service-based sales experience within a Platform as a Service (PaaS) or Application Platform as a Service (PaaS) solution provider (ServiceMax, Salesforce, Mendix, Outsystems, Appian, BMC Helix, etc.)
  • New business sales focus and previous sales experience gained within software or solution sales organisation
  • Demonstrable track record of achieving sales targets
  • Ability to understand the "bigger picture" and the business drivers around IT
  • Able to thrive in a fast-paced, deadline-driven environment
  • Experience working in start-up or entrepreneurial environments
  • Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers
  • Demonstrated ability to handle complex sales situations and closing multi-million dollar transactions
  • With strong exposure covering EMEA market, particularly in any of these territories: UK&I, Nordic, and Benelux

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Zinier is hiring a Remote Business Development Representative (EU/UK)

Who we are

Zinier's intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we're looking for

We are looking for hungry sales professionals looking to take their game to the next level in the exciting World of AI. The expectations of this position are that candidates will be dedicated to the craft of sales, be intellectually curious, and be hard working self-starters. This is an extremely fast paced company and in this critical role, one is responsible for their own results. Ideal for candidates who are looking to progress and have the ambition to become an Enterprise AE in a period of 12-24 months.

The Business Development Representative will be working closely with our Enterprise sales team, working on strategic named accounts to discover and cultivate six- and seven-figure opportunities.

Role Responsibilities:

  • Qualify prospects (both inbound and outbound) by identifying the right profile of customer, digging into pain points that we help solve, and generating interest to take next steps
  • Prospect into target accounts (ABM) by gaining deep understanding of targeted companies, industries and use cases, finding the key players in the decision making process, and partnering with the marketing and sales teams on ways to build engagement within these accounts
  • Understand our company pitch, communicate it effectively to senior-level executives, all the while shaping the message to fit the needs of the buyer on the fly
  • Leverage best practice sequences of outreach to prospects utilising a variety of channels including email, phone, and social media
  • Be the right-hand-person to our Sales team, setting up meetings and introductions to qualified prospects looking to buy
  • Be the left-hand-person to our Marketing team, driving attendance and meetings at events, ensuring timely follow-up to marketing campaigns
  • Relentlessly strive to overachieve
  • Achieving (actually, overachieving) on monthly and quarterly quotas
  • Diligently track all activities, conversations, and insights in our CRM and prospecting tools, for easy hand-off of prospects

Role Requirements:

  • 1-3 years of sales development experience, in enterprise SaaS
  • Working knowledge of the different ways to research and uncover account and personal insights that allow you to cut through the noise
  • Penchant for organisation — "time is precious", so you'll have to prioritise and manage tasks effectively
  • Great communication skills and professionalism
  • Successful cold emailing and calling experience, plus creative ways you've engaged accounts
  • Knowledge of or experience in using CRM (Salesforce), LinkedIn Sales Navigator, sales engagement tools (Salesloft), and other technologies

See more jobs at Zinier

Apply for this job

Zinier is hiring a Remote Business Development Representative

Who we are

Zinier's intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we're looking for

We are looking for hungry sales professionals looking to take their game to the next level in the exciting World of AI. The expectations of this position are that candidates will be dedicated to the craft of sales, be intellectually curious, and be hard working self-starters. This is an extremely fast paced company and in this critical role, one is responsible for their own results. Ideal for candidates who are looking to progress and have the ambition to become an Enterprise AE in a period of 12-24 months.

The Business Development Representative will be working closely with our Enterprise sales team, working on strategic named accounts to discover and cultivate six- and seven-figure opportunities.

Role Responsibilities:

  • Qualify prospects (both inbound and outbound) by identifying the right profile of customer, digging into pain points that we help solve, and generating interest to take next steps
  • Prospect into target accounts (ABM) by gaining deep understanding of targeted companies, industries and use cases, finding the key players in the decision making process, and partnering with the marketing and sales teams on ways to build engagement within these accounts
  • Understand our company pitch, communicate it effectively to senior-level executives, all the while shaping the message to fit the needs of the buyer on the fly
  • Leverage best practice sequences of outreach to prospects utilising a variety of channels including email, phone, and social media
  • Be the right-hand-person to our Sales team, setting up meetings and introductions to qualified prospects looking to buy
  • Be the left-hand-person to our Marketing team, driving attendance and meetings at events, ensuring timely follow-up to marketing campaigns
  • Relentlessly strive to overachieve
  • Achieving (actually, overachieving) on monthly and quarterly quotas
  • Diligently track all activities, conversations, and insights in our CRM and prospecting tools, for easy hand-off of prospects

Role Requirements:

  • 1-3 years of sales development experience, in enterprise SaaS
  • Working knowledge of the different ways to research and uncover account and personal insights that allow you to cut through the noise
  • Penchant for organisation — "time is precious", so you'll have to prioritise and manage tasks effectively
  • Great communication skills and professionalism
  • Successful cold emailing and calling experience, plus creative ways you've engaged accounts
  • Knowledge of or experience in using CRM (Salesforce), LinkedIn Sales Navigator, sales engagement tools (Salesloft), and other technologies

See more jobs at Zinier

Apply for this job

Zinier is hiring a Remote Data Operations Associate

Who We Are

Zinier’s intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

The Position

As a part of the Revenue Operations team, you will be a key player in supporting the revenue growth and tactical focus of Zinier’s go-to-market engine. This includes leveraging your expertise in all things tools and data to ensure maximum efficiency across our revenue operations processes, as well as being a key driver of the market and competitor research we’ll be doing as we continue to grow. You’ll be an impactful contributor as we continue to build the sales and marketing machine, and you’ll be working with a great team of fun, friendly, and driven people.

Job Responsibilities

  • Research existing and new customers for information to help accelerate the sales and marketing pipeline
  • Market research for targeted campaigns and market expansion
  • Establish and continually evaluate target markets (TAM/SAM/SOM)
  • Data hygiene to support sales and marketing, and enable accurate business insight
  • Identify areas of data enrichment and strengthen data through research and tools such as Zoominfo
  • Data cleansing (duplications, merging of records, adhoc sales requests for data related queries, data sync between Salesloft-Salesforce)
  • Grow our library of competitor intelligence through research, capturing information in Salesforce
  • Data hygiene to ensure continued cleanliness of the system data
  • Updating and maintaining account information & allocation
  • Adhoc reports, dashboards, and other tasks as required.
  • Perform day-to-day management of account-related information, working closely with the sales and marketing team

Job Requirements

  • Certification or Diploma in Data Analysis or related field
  • Excellent proficiency with Zoominfo and Google Suite
  • Understanding of the architecture and basic setup of tools such as Salesforce and Salesloft in building out efficient data structures
  • 3 yrs experience with SaaS start-up companies, advantageous if experienced in building out ABM strategy and TAM
  • Analytical in nature, with great attention to detail
  • Strong believer in process and continual improvement
  • Ability to prioritize competing deliverables
  • Thrives in simplifying the complex
  • Highly driven to continuously learn, adapt, and improve

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Zinier is hiring a Remote Presales Solution Consultant (EMEA)

Who We Are

Zinier’s intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

The Position

As a part of the Solution Consulting team based out of the US, you will be a key player in driving the revenue growth for the company. You will be the chief advisor to our target clients and a key partner of the Revenue team. You will liaise with the Product, Marketing, Customer Success and Operations to gather insights from the industry and business through analyzing data, identifying trends, and looking around the corner to develop innovative solutions that solve clients needs and drive Zinier growth.

Your efforts will help on four fronts: (i) Reducing the Sales cycle; (ii) Reducing Customer Acquisition Cost payback; (iii) Increasing Customer Lifetime Value, and (iv) Quarterly Bookings Growth.

Job Responsibilities:

  • Be the business partner to Sales leadership in your region. Drive revenue growth efforts by tracking every deal and opportunity. Owns the customer experience and enablement from initial sales meetings to transition to the implementation team post deal signing.
  • Use in-depth product knowledge to develop and run product workshops and demonstrations. Be comfortable holding conversations with IT personnel.
  • Gather insights from the business through analyzing data, identifying trends, and looking around the corner to develop innovative solutions for sales
  • Be an advocate of consultative selling. Host workshops and discovery sessions to help customers define their business case and ideal engagement approach with Zinier.
  • Establish a proactive communication plan with the clients and partners.
  • Collaborate with Marketing to define our internal and external content generation approach to help sell more effectively.
  • Collaborate with Product and Marketing to conceptualize new solutions that will help penetrate markets/ regions; drive go-to-market launch for these solutions.
  • Liaise with Revenue Enablement to define the training requirements for your region and implement them in the field.
  • Liaise with Revenue Ops to develop key metrics and define performance indicators to measure the overall impact and drive continuous improvement of the business.
  • Acquire a deep understanding of the field services domain; be an expert on Zinier’s Products and Technology.
  • Be a data junkie who can interpret, manipulate, and explain data.
  • Develop key metrics and define performance indicators to measure the overall impact and drive continuous improvement for the client
  • Builds on Sales’ business case and Identifies key KPIs for the client's business and overall project
  • Showcase the Zinier product in client meetings with demos, product walkthroughs, etc.
  • Provide detailed feedback to our Product and Engineering teams on client requirements for roadmap planning and prioritization.

Job Requirements:

  • Bachelor degree; technical field of study preferred
  • 7+ years of professional experience
  • Management consulting experience from top tier firms strongly preferred; SaaS growth experience nice to have
  • Analytical and able to interpret, manipulate and explain data trends
  • Strategic, big picture, out-of-the-box thinking
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience gathering data and delivering client-focused solutions to customer needs
  • Proven ability to multitask, while maintaining sharp attention to detail
  • Experience with client services, project management, and solution delivery in an Agile environment
  • Good technical knowledge of different enterprise applications, integration, workflows, databases, user experiences
  • Strong self-organization, time management and prioritization skills
  • A high level of attention to detail, excellent follow through, and high reliability
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • Bright, relentless, good, and bold; loves to work with people; can travel.

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Zinier is hiring a Remote Technical Support Engineer (EU)

Who we are

Zinier is a global company headquartered in San Mateo, California, with offices in Latin America, Singapore, Bengaluru, Australia, and Portugal and backed by leading investors including Accel Partners and Founders Fund.

Why we exist

Services shape how we live. Electricity lights up our homes. The Internet opens up our worlds. Cellular phones keep us connected no matter where we are. We take for granted the things we can turn on with the flip of a switch. But when even one of the services we depend on isn’t available, the day can quickly start to go sideways.

For organizations that provide these services, some of the most important work happens in the field — in neighborhoods, across open spaces, and along millions of last miles that criss-cross the country. Every moment of downtime matters, which is why Zinier exists. Zinier empowers organizations to work smarter — from the main office to the field — to solve problems quickly, fix things before they break, and keep people in the rhythm of their days.

To do this, Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter, better, faster, and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. We work with customers in telecom and energy.

Technical Support Engineer

The Technical Support Engineer’s primary duties are to assist customers via Zendesk tickets. You will investigate issues and help provide a solution in a timely manner. Technical Support Engineers will have a deep understanding of the Zinier product and they work directly with internal teams to solve the most complex of technical issues. The Technical Support Engineer will need to be able to quickly assess and resolve complex problems across a broad range of Zinier offerings (e.g. web, mobile) and identify issues where complex enterprise-level integrations are concerned.

A Technical Support Engineer should be able to communicate clearly in both written and verbal communication. The Technical Support Engineer will be a strong listener who can drill deeper into a situation by asking the discerning questions of the team and customer to identify the root cause of issues and bring about a resolution. The Technical Support Engineer does require a strong competency with reading / editing code and/or have some programming/scripting experience, which is needed at this level of product investigation and expediting a fix or code change, should one be needed.

Responsibilities:

  • Guide resolution of technical issues, including identification of root cause and issue resolution.
  • Ensure customer issues are resolved as expediently as possible while exceeding customer expectations.
  • Escalate the most impactful, important issues to the Technical Support Manager and appropriate internal teams.
  • Author and review knowledge base content to promote support scalability and improve self-service capabilities.
  • Provide feedback within the organization about issues that can be addressed before they impact our customers and product.

Required Skills and Attributes:

  • 4-5 years in a technical role with customer technical support, system administration or a related customer-facing role supporting SaaS/PaaS applications.
  • Knowledgeable in JSON, JAVA and familiarity with Postman.
  • Experience developing and debugging client-side code using browser tools.
  • Knowledge of troubleshooting techniques for mobile device platforms such as Android, Windows phone and iOS
  • Comfortable using application logs, browser dev tools, and other tools to investigate issues.
  • Strong verbal and written communication skills around technology.
  • Tackle problems in technical systems with skill and accuracy.
  • Troubleshoot quickly.
  • Be self-directed and responsible in working on one’s own.
  • Passionate about customer service.

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+30d

Controller

ZinierSan Francisco, CA Remote

Zinier is hiring a Remote Controller

What we are looking for

We are looking to bring a Controller on to develop and execute our accounting policies and process so that we can meet our financial growth goals. This individual will be working closely with our executive team and business unit leaders to ensure that our books are kept up to date and accurate for quick decision making and reporting. The Controller must be extremely detail oriented yet efficient, and have a deep understanding of GAAP. This leader will need input from a variety of employees and must be an effective collaborator. The ability to lead and build teams, troubleshoot, manage relationships, and create foundational systems in chaotic and often disorganized environments is critical to this role. This role will be ever changing and will require the candidate to be flexible and open-minded.

What the role offers

  • Developing, managing, and enforcing GAAP-compliant procedures
  • Performing and managing the monthly and quarterly close processes
  • Managing accounts receivables and accounts payables invoice processing
  • Creating and maintaining budgeting tools including budget-to actual/variance reporting, financial planning and analysis, cash flow analysis, and cost savings analysis
  • Managing payroll budgeting and auditing payroll for accuracy
  • Ensuring a smooth audit process by creating and maintaining internal controls, establishing and maintaining immaculate record keeping and managing the audit process
  • Anticipating and evaluating business needs to make sure that financial organization and systems appropriately support the company’s growth
  • Managing internal and external teams and vendors by setting expectations, training internal staff accountants and developing training modules and templates
  • Managing outside vendors


What you bring to the table

  • 3+ years of related experience
  • Bachelor’s degree required; concentration in accounting or finance preferred
  • SaaS and startup experience huge plus
  • Strong knowledge of corporate finance, accounting principles and tax processes
  • Ability to prepare statistical reports and analyze financial reports
  • Proficient in three statement financial modeling
  • Knowledge of research techniques to analyze data and make recommendations
  • Ability to describe accounting systems and processes in written correspondence and in procedure manual format
  • Ability to perform mathematical computations accurately and quickly, including computation of ratios and percentages
  • Mastery knowledge of Microsoft Office; accounting software including QuickBooks, Xero, NetSuite, Expensify and Bill.com; and budgeting software such as Grow, Domo, and Spotlight
  • Comfort in the startup environment (i.e., sometimes chaotic and lacking structure) and able to create structure and foundational accounting processes
  • Strong priority management skills
  • Strong oral and written communication skills
  • Hungry, Hustler, Honest, Humble


Who we are

Zinier’s low-code field service automation platform empowers field service organizations with the combined power of humans and technology to keep our world up and running. Powered by AI, Zinier transforms how teams coordinate and execute work, so they can solve problems faster, fix things before they break, and maintain an agile infrastructure that evolves with their needs. Enterprises around the world use Zinier to reach their full potential, delivering always-on service, while future-proofing for the unexpected.

We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.


To learn more, check out www.zinier.com.

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Zinier is hiring a Remote Account Executives (Multiple, UK, Europe)

Who we are

Zinier’s intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.


The Position

The Zinier EMEA Revenue team is responsible for creating and managing mutually beneficial customer relationships in the European region. Using industry best practices and a solution-oriented approach, the Revenue team leverages existing relationships and creates new ones to drive meaningful business engagements with customers. We work closely with Marketing, Sales Engineering, and Customer Experience to deliver amazing results.

The Account Executive is responsible for achieving sales quotas for allocated accounts and territory on a quarterly and annual basis by: expanding business by delivering new bookings and revenue in target accounts in your region, managing complex sales cycles at accounts and building a solid pipeline multiple to ensure successful achievement of quarterly bookings and revenue targets.


Job Responsibilities:

  • Execute on a proven territory plan to ensure prioritisation and proper resource allocation.
  • Manage all opportunities by navigating the critical success factors, competitive challenges, partner landscape, objections and other complex issues to ensure successful outcomes in the territory.
  • Being the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Zinier solution within the marketplace.
  • Create quarterly forecasts including committed deals as well as pipeline for the current quarter and beyond.
  • Articulate the path to closure and key tactical steps for each account in forecasted and pipeline deals.
  • Participate in weekly, monthly, quarterly and annual reporting and sales cadence.
  • Plan and facilitate meetings between Zinier’s executive team, the client’s business executives, technology and procurement teams to align all parties around the engagement.
  • Interface with Zinier marketing, product management, and customer success teams to review programs and timelines on an ongoing basis to ensure successful implementation, expansion and renewal.
  • Use a consultative selling and value selling approach to showcase Time to Value and Business Impact to key stakeholders
  • Being proactive with understanding product, roadmap, and corresponding messaging.

Job Requirements:

  • Minimum 3 years of Enterprise Software Sales experience / Solution and service-based sales experience within a Platform as a Service (PaaS) or Application Platform as a Service (PaaS) solution provider (ServiceMax, Salesforce, Mendix, Outsystems, Appian, BMC Helix, etc.)
  • New business sales focus and previous sales experience gained within software or solution sales organisation
  • Demonstrable track record of achieving sales targets
  • Ability to understand the "bigger picture" and the business drivers around IT
  • Able to thrive in a fast-paced, deadline-driven environment
  • Experience working in start-up or entrepreneurial environments
  • Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers
  • Demonstrated ability to handle complex sales situations and closing multi-million dollar transactions
  • With strong exposure covering EMEA market, particularly in any of these territories: UK&I, Nordic, and Benelux

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+30d

Systems Operations Manager

ZinierSan Francisco, CA Remote

Zinier is hiring a Remote Systems Operations Manager

Who we are

Zinier’s intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we are looking for

The System operations Manager will be directly responsible for the successful implementation, operation, administration, and support of all servers, IT assets, network infrastructure, services, VPN and applications working with partners where necessary. The role should have expertise and prior experience in working in the AWS environment and should be able to liaise with external partners and providers to manage a secure and stable network environment at Zinier. The role, at times, will also require presentations to Zinier’s end customers on Zinier’s approach to data and application security.

What we expect from you

Production and Network Operations

  • Own production environments from availability, security standpoint, manage the network and services on AWS as a cloud platform.
  • Define and implement network models, policies, software and automation that ensures UpTime. Develop strategies for Application UpTime including redundancies, traffic routing,
  • Configure and administer cloud backup and disaster recovery infrastructure. Configure and administer backup technologies, snapshots and data recovery
  • Monitor, troubleshoot and support VPN, LAN/WAN and wireless infrastructure to ensure reliable, secure and efficient day-to-day network operations
  • Ability to Implement, configure and manage switches, firewall, routers, wireless devices and similar systems.

IT Operations

  • Implement, monitor usage and make decisions on all software assets deployed at Zinier including security, desktop, production, and monitor software.
  • Implement and manage corporate wireless networks
  • including access points, authentication and security, SSL remote access VPN solutions
  • Responsible for desktop support, configuration and asset management.
  • Maintain hardware, software and licensing inventory

Interfacing Responsibilities

  • Guardian for the Company IT policies and procedures, change control, building and evolving them.
  • Own the compliance process for GDPR, SOC2, ISO27001, Privacy Shield and similar certifications including coordination with the audit firms as needed.
  • Use extensive technical expertise to build the business case for changes in the infrastructure architecture strategy
  • Ability to work with outsourced vendors, coordinate responses while maintaining SLA and Uptime KPI.
  • Collaborate with business owners to determine requirements for new systems and deliver solutions that best meet the business needs
  • Strong troubleshooting and problem solving skills, including robust analytical skill with a focus on preventive actions that enables high utilization of vendor skill sets
  • Keen communicator who can own the space with network and edge operations in customer facing conversations
  • Understand security, availability, reliability, privacy characteristics and drive initiatives that enable continuous improvement.
  • Perform other duties and assignments as required in special projects

What you bring to the table

  • 3-5 years of software IT management experience
  • Ability to clearly communicate and understand a technical idea/concept
  • Ability to present technical architecture / Zinier security overview to end customers
  • Ability to work in a professional environment while interacting with peers and stakeholders
  • Motivated, goal driven, influential, innovative, curious and open minded, fun to work with, team player
  • Excellent written and verbal communications skills
  • Capability to work with people in different time zone
  • Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.
  • Collaborate with cloud architecture, infrastructure team, project management team, and technology services management team
  • Create and maintain detailed documentation
  • A “CAN DO ATTITUDE”

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Senior Product Managers

ZinierSan Francisco, CA Remote

Zinier is hiring a Remote Senior Product Managers

Who we are

Zinier’s low-code field service automation platform empowers field service organizations with the combined power of humans and technology to keep our world up and running. Powered by AI, Zinier transforms how teams coordinate and execute work, so they can solve problems faster, fix things before they break, and maintain an agile infrastructure that evolves with their needs. Enterprises around the world use Zinier to reach their full potential, delivering always-on service, while future-proofing for the unexpected.

We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

To learn more, check out www.zinier.com.

Position

We are currently expanding our rockstar Product Team -- the team responsible for creating the out-of-the-box set of field service products (i.e. Asset Management, Work Order Management, Scheduling & Dispatch) built on top of our industry-leading field service automation platform. As a member of the Product Team, you represent the voice of the customer, own the roadmap and decide how best to deliver outcome-based solutions that solve your customer's needs and pain-points.

It sounds a bit cliche, but our product team is on a mission to create truly beautiful and easy-to-use solutions. The design and usability of Enterprise products tends to be WAY behind consumer products. Our aim is to close that gap.

Job Responsibilities:

  • Lead one or more product squads in the product team composed of product designers, UX researchers, engineers and quality analysts.
  • Own the roadmap and set feature priorities that take into account business needs, customer pain points and development effort.
  • Drive cross-team collaboration and bridge the gap between business, design and engineering.
  • Write detailed product specs/requirements that communicate designed solutions to engineering in a clear and concise manner.
  • Inspire our design team to deliver excellent solutions that drive business/customer value while keeping technical constraints in mind.
  • Work closely with engineering and design to ensure projects are delivered on-time as per specifications.
  • Working closely with UX researchers and product designers, conduct user research (discovery sessions), collect feedback and test prototypes with customers and prospects in an effort to truly understand their needs and pain points.
  • Identify and instrument the success metrics associated with each feature to track how well we are delivering value to our customers.
  • Conduct extensive competitor analysis to understand the product landscape and identify product gaps/opportunities.

Job Requirements:

  • Minimum 5 years of experience in Product Management in the Enterprise Software / SaaS / PaaS industry
  • While you do not need to be a developer, a strong technical background is required to be able to understand platform and database configurations so that you are able to convey requirements to engineering.
  • Experience leading via agile and scrum methodologies.
  • Experience managing your team’s schedule to meet aggressive deadlines.
  • Strong communication skills used to build consensus, alignment, and relationships with diplomacy across teams with different goals, functions, and initiatives.
  • Highly independent and self-motivated, with a knack for strategic, technical and creative problem-solving.
  • Experience with B2B / Enterprise Platforms.
  • Experience with Platforms as a Service a plus.
  • Good to have: experience in AI and Machine Learning.
  • Great to have: experience building products in the field service space (Asset Management, Work Order Management, Scheduling & Dispatch, Inventory Management etc.)

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SDE-2 (iOS)

ZinierBangalore, IN Remote
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Zinier is hiring a Remote SDE-2 (iOS)

Who we are

Zinier’s intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter, better, faster, and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. Zinier is a global company headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management.

The Position

Zinier is hiring for the position of Senior Development Engineer Level 2. This engineer should have strong iOS mobile application and SDK development concepts and is able to apply the principles and techniques of computer engineering, information analysis and computer science to design, build and develop iOS applications and SDK’s.

Job Responsibilities:

  • Developing mobile SDK, new features, and user interfaces from wireframe models
  • Ensuring the best performance and user experience of the application
  • Fixing bugs and performance problems
  • Writing clean, readable, and testable code
  • Documenting SDK and all code
  • Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions

Job Requirements:

  • ​ Expert knowledge of Swift, Objective-C, XCode and iOS SDK
  • Experience writing multithreaded and networked apps
  • Understanding of SQLite, CoreData and ORM concepts.
  • Experience in using Version Control such as GIT
  • Strong problem solving and coding skills.
  • Familiarity with Cocopods, Network Programming, Firebase Messaging
  • Experience developing mobile SDK is a plus
  • Familiarity with RESTful APIs and mobile libraries for networking
  • Familiarity with the JSON format
  • Experience with profiling and debugging mobile applications
  • Strong knowledge of architectural patterns - MVC, Singleton, and Clean Architecture-and the ability to choose the best solution for the app
  • Experience with modules like GPS and real time location tracking

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Zinier is hiring a Remote Technical Support Lead

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