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Zinier

A field service management software.
Zinier is the leader in intelligent field service automation, helping organizations work smarter—from the back office to the field—to install, fix, and maintain the services that we rely on every day. Our AI-driven platform, ISAC, uses artificial intelligence, proactive insights, and an intuitive, all-in-one mobile experience to supercharge every aspect of an organization’s field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund, Nokia-backed NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

Headquarter Location:
San Mateo, California, USA

Zinier is hiring a Remote Chief of Staff, Office of the CEO

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.

We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we are looking for

If you are someone who has a passion for technology and startups, has a natural knack of taking ownership and solving diverse problems, believes in making a difference for the world’s 2.7 B Deskless Workers engaged in field operations, and wants to grow your career in a venture-funded Silicon Valley tech company - you have come to the right place. We would like to meet you.

We are looking for a top-notch MBA to join our growing and global organization. We have a BOLD vision. We are on an exciting growth path. We need help! We are looking for leaders who can drive this phase of growth. You will be mentored by our CEO and work on a variety of projects as a part of the CEO Office to help advance your career in Zinier.

Initiatives may include:

  • Define product strategy to get us to $1B in annual revenues
  • Refine our GTM approach based on the success in the revenue team
  • Help us expand to newer verticals/ geographies
  • Own and drive key customer engagement initiatives
  • Own and implement a metrics-based approach to growth and operations across the company
  • Position the company as a thought leader and disruptor in the selected domain; etc.

The environment is dynamic and fast paced, and will provide the opportunity to work with multiple teams and leaders across the company. We are looking for driven, passionate people who LOVE juggling multiple priorities and can switch seamlessly from outlining strategy to getting into the weeds of execution.

We will support your growth in the direction you want to take it so that within 18-24 months of joining, you’ll be empowered to lead a function/ team in Zinier.

What you’ll bring

  • BS/ BA + MBA required
  • Passion for Field Operations and appreciation for the lives of the Deskless Workers is a must
  • Previous experience in management consulting and/or growth marketing in SaaS context preferred
  • Strong sense of personal accountability, including self-initiation in down times and completion of projects on time
  • Strong problem solving skills
  • Detail-oriented and comfortable planning and tracking projects
  • Analytical and able to gather and present data driven success metrics
  • Comfortable multitasking on several simultaneous projects
  • Strong interpersonal and communication skills
  • Hunger, Hustle, Honesty, Humility
  • Regrettably, we are unable to offer sponsorship for work visas in the UK and Europe at this time.


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+30d

VP of Sales, APAC

ZinierManila, PH - Remote

Zinier is hiring a Remote VP of Sales, APAC

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we are looking for

Has your growth plateaued selling enterprise software in a big company environment? Are you crushing your quota, but want to take a step up with more responsibilities and opportunity to grow a team? Are you looking to experience the crazy chaotic rewarding world of a fast growing, well funded, tech startup solving real world problems?

We are looking for a process-driven sales professional with a strong track record of exceeding sales goals selling enterprise SaaS solutions in APAC markets (including but not limited to Australia, Singapore, South Korea, Japan, Thailand etc). You must have a proven record of landing enterprise level accounts and dealing with complex sales situations with multiple stakeholders, articulate the value proposition, and negotiate agreements. If you want your work to make a difference in the lives of the deskless workers, and if you’re passionate about new technology, we’d love you to join our world class team.

Reporting to the CEO, you will be the primary owner of all sales and business development activities in your assigned region. You will play a key role in developing new business and managing key accounts to rapidly grow the company. You will be responsible for implementing a structured sales plan aimed at generating new business, and to build strong, trust-based relationships with customer decision makers at the “CXO” level.

What the role entails

  • Create quarterly forecasts including committed deals as well as pipeline and deliver in your assigned region and vertical
  • Hire, onboard and train great sales people
  • Use data to track progress towards goals, identify areas for improvement and for the training and development of your sales team
  • Participate in weekly, monthly, quarterly and annual reporting and sales cadence
  • Work cross functionally to support the success of Zinier customers and Zinier in your focus markets
  • Navigate the critical success factors, competitive challenges, partner landscape, objections and other complex issues to ensure successful outcomes in the territory
  • Being the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Zinier solution within the market

What you’ll bring to the role

  • Minimum 10 years of Enterprise Software Sales experience; you’ve got to love to sell and hit those goals!
  • Experience building and leading an enterprise sales team; when submitting your resume, please state performance against quota for the past two years
  • Ability to develop, negotiate and close customized deals effectively
  • Top-notch communication - in person, written and presentations
  • Technology minded, with the ability to explain high-tech info to a variety of audiences
  • Able to thrive in a fast-paced, deadline-driven environment
  • Experience working in start-up or entrepreneurial environments
  • Time management, prioritization, and the ability to self-motivate
  • A passion for networking, establishing rapport with potential clients and sharing the Zinier mission
  • Dedicated to giving and receiving feedback in all directions for the good of each teammate and the organization
  • Intellectual curiosity and problem solving skills
  • Honesty, Humility, Hunger, Hustle

What you can expect from Zinier

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (extra quarterly paid time off), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Zinier to support you.

Zinier’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.


#LI-AR1

#LI-Remote

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+30d

Engagement Manager, Customer Success

ZinierUnited Kingdom, GB - Remote

Zinier is hiring a Remote Engagement Manager, Customer Success

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across Houston, London, Madrid, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we are looking for

If you get excited about selling, solutioning, onboarding, nurturing and growing enterprise clients; if you excel at converting code talk into business value discussions; if you want to grow your career in a venture-funded Silicon Valley tech company - you have come to the right place. We would like to meet you.

We are looking for a top-notch Customer Success & Engagement Manager (CSEM) who will be responsible for pitching, solutioning and rolling out Zinier’s innovative Field Service Platforms to our enterprise customers (prospects and current) worldwide. As a key member of the team, you will be utilizing your outstanding project management, technical and client engagement skills to present the value of Zinier to potential customers, to deliver the solution on time and on budget to the customer. You'll leverage your deep experience scoping software implementations, as well as your knowledge in SaaS to inspire customer confidence in the value of our Customer Success and Solutions Delivery team.

Role Responsibilities

  • Get exposed to the latest technology constructs such as low code, platform solutions and AI in field service.
  • Becoming a business owner balancing customer goals, revenue and margin in both presales, implementation and post launch projects.
  • Work with business and IT stakeholders to accelerate time to value on implementation projects.
  • Work with diverse stakeholders such as Solution Architects, India development teams to ensure on time launch of projects.
  • Understanding Zinier products in order to influence product development plans and schedules.
  • Support and Collaborating with the Zinier Sales and Business Development team to present our solution in a comprehensive and compelling way to win business.
  • Presenting regularly to the customer and Zinier stakeholders on the status of the deal pursuits, implementation projects and active account health
  • Uncover potential business opportunities with customer prospects through client discovery, researching and understanding prospects' go-to-market strategies, and identifying potential solution hypotheses and value drivers of our Customer Success and Solutions Delivery team.
  • Continually search for ways to improve solution offerings and the methods by which customers are supported by Zinier through our services.
  • Requires identifying and assessing complex problems for areas of responsibility.
  • Creates solutions in situations in which understanding requires an in-depth evaluation of variable factors.
  • Understand and translate customer needs into implementable business solutions to enable long-term success and business integration.
  • Design new business processes based on customer requirements and conduct user review sessions and run stakeholder agreement meetings.
  • Implement process, change and program interventions that prepare the organization for implementation of new business processes.
  • Execute a program, plan or deliverable using planning, communication and training skills.
  • Participate in diagnosing the problem and planning and driving the transformation.

Role Requirements

  • 3 to 5 years of software integration project experience in technology or Software as a Service (SaaS) industries.
  • Track record of success delivering complex, x-functional projects with mid market to enterprise customers.
  • Drive customer discussions in key areas such as customer journey mapping, requirements management, acceptance testing to launch leveraging other team members such as solution architects, engineers as needed.
  • Regular solution demos and be comfortable responding to high level technical and functional questions.
  • Strong desire to be a business owner of your customers to balance revenue, costs and margin across a book of business.
  • Experience with Agile software development methodologies.
  • Detail oriented and comfortable planning and tracking projects via Smartsheets, Jira or other modern project management tools
  • Communication and comprehension of technical issues when working with the customer and our engineering teams
  • Ability to apply strategic thinking and demonstrate an understanding of requirements to execute and make decisions guided by policies, procedures, and business plans with limited guidance.
  • Comfortable multitasking on several simultaneous projects.
  • Experience working in a start-up or entrepreneurial environment is highly desirable; Hunger, Hustle, Honesty, Humility
  • Good to have Advanced Degree, Certification and/or Experience:
    • MBA or MS in Computer Science, Engineering, or any related degrees
    • Project Management and Agile Certifications
    • Previous Management / Technical Consulting work experience
    • Fluent in Spanish is a plus but not required

What you can expect from Zinier

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (extra quarterly paid time off), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Zinier to support you.

Zinier’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

#LI-Remote

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Zinier is hiring a Remote Sales Development Representative

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

We are a global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we're looking for

The new generation of workforce operated at a different level, with a different array of exciting opportunities. We are looking for professionals who are hungry and want to take their sales careers into the next level quickly, one of the key reasons why entrepreneurial individuals join a start-up, high growth company.

Our ideal candidate aims to dedicate him or herself to the craft of sales, is intellectually curious, and is a hard working self-starter. Has a goal to become an Account Executive, owning strategic enterprise accounts in a period of 12-24 months.

The Sales Development Representative will work closely with our Sales and Marketing leadership, working on key named accounts to discover and help cultivate six to seven figure opportunities.

Role Responsibilities:

  • Qualify prospects (100% outbound) by identifying the right profile of customer, digging into pain points that we help solve, and generating interest to take next steps
  • Prospect into target accounts (ABM) by gaining deep understanding of targeted companies, industries and use cases, finding the key players in the decision making process, and partnering with the marketing and sales teams on ways to build engagement within these accounts
  • Understand our company pitch, communicate it effectively to senior-level executives, all the while shaping the message to fit the needs of the buyer on the fly
  • Leverage best practice sequences of outreach to prospects utilizing a variety of channels including email, phone, and social media
  • Be the right-hand-person to our Sales team, setting up meetings and introductions to qualified prospects looking to buy
  • Be the left-hand-person to our Marketing team, driving attendance and meetings at events, ensuring timely follow-up to marketing campaigns
  • Relentlessly strive to overachieve
  • Achieving (actually, overachieving) on monthly and quarterly quotas
  • Diligently track all activities, conversations, and insights in our CRM and prospecting tools, for easy hand-off of prospects

Role Requirements:

  • 1-2 years of previous B2B/ Enterprise SaaS experience, selling to clients in the North America market
  • Bachelor related to IT and/ or experience
  • Working knowledge of the different ways to research and uncover account and personal insights that allow you to cut through the noise
  • Penchant for organization — 'time is precious', so you'll have to prioritize and manage tasks effectively
  • Demonstrable track record of achieving sales targets
  • Excellent oral and written communication in English and professionalism
  • Successful cold emailing and calling experience, plus creative ways you've engaged accounts
  • Knowledge of or experience in using CRM (Salesforce), LinkedIn Sales Navigator, sales engagement tools (Salesloft), and other technologies
  • A passion for networking and establishing rapport with potential clients
  • Hungry, Hustler, Honest, Humble

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Zinier is hiring a Remote Regional Sales Director, North America

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we are looking for

Has your growth plateaued selling enterprise software in a big company environment? Are you crushing your quota, but want to take a step up with more responsibilities and opportunity to grow a team? Are you looking to experience the crazy chaotic rewarding world of a fast growing, well funded, tech startup solving real world problems?

If you are a process-driven sales professional with a strong track record of exceeding sales goals and selling enterprise SaaS solutions; if you have a proven record of landing enterprise level accounts and dealing with complex sales situations with multiple stakeholders; if you have demonstrated experience in articulating the value proposition, and negotiating agreements in the software industry; if you want your work to make a difference in the lives of the deskless workers, and if you’re passionate about new technology, we’d love you to join our world class team.

Reporting to the VP of Sales North America, you will be the primary owner of all sales and business development activities in your assigned region. You will play a key role in developing new business and managing key accounts to rapidly grow the company. You will be responsible for implementing a structured sales plan aimed at generating new business, and to build strong, trust-based relationships with customer decision makers at the “CXO” level.

What the role offers

  • Deliver against quota in your assigned region and vertical
  • Report all sales activities through Zinier’s CRM system. Use data to track progress towards goals, identify areas for improvement and for the training and development of your sales team
  • Create quarterly forecasts including committed deals as well as pipeline for the current quarter and beyond
  • Participate in weekly, monthly, quarterly and annual reporting and sales cadence
  • Work cross functionally to support the success of Zinier customers and ZInier in your focus markets
  • Manage all opportunities by navigating the critical success factors, competitive challenges, partner landscape, objections and other complex issues to ensure successful outcomes in the territory
  • Being the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Zinier solution within the market
  • Continuously make us a better company and help us grow

What you’ll bring to the role

  • Minimum 5 years of enterprise software sales with Field Service / Workforce Management / Asset Management experience in core industries;
  • Love to sell with a track record of crushing targets
  • Top-notch communication skill - in person, written and presentations
  • Technology minded, with the ability to explain high-tech information to a variety of audiences
  • Able to thrive in a fast-paced, deadline-driven environment
  • Experienced working in start-up or entrepreneurial environments
  • Time management, prioritization, and the ability to self-motivate
  • Dedicated to giving and receiving feedback in all directions for the good of each teammate and the organization
  • Intellectual curiosity and problem solving skills
  • Honesty, Humility, Hunger, Hustle


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