SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Primary Responsibilities

• Conducts the review, verification, audit, and report of the assigned product certification process.
• Conducts the product audit in support of the product certification process.
• Fulfills the technical support services as agreed with the client and following the SGS policies and procedures

Specific Responsibilities

• Organizes the assigned product certification audit activities or technical support services and ensures that controls are well implemented as identified in the SGS policies and procedures.
• Performs various technical and administrative duties. These include but are not limited to:
  • recommending changes in the business policies, procedures, and practices for continuous improvement,
  • defining resource requirements of the assigned audit or technical service,
• Ensures implementation of the assigned unit’s quality management systems including addressing corrective action requests as raised from audits, internal detection system, and from concerns or complaints from customers.
• Performs technical support services such as product review/ product audit, technical training, technical advisory services and other technical improvement projects as may be assigned by the Superior.
• Reviews reports generated by the assigned team and ensures compliance to agreed client requirements and SGS policies and procedures.
• Recommendatory authority on matters related to product development, pricing, promotion and place to improve market position of the business.
• Requests for cash advance / payment of team’s expenses subject to review of immediate superior and approval of the Director.
• Promotes compliance to the SGS Code of Integrity and Professional Conduct and the SGS Rules for Life.
• Recommendatory authority on matters related to junior staff that will enable him/her to execute any of the above- mentioned functions.
• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  • Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • Fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Profile

• College graduate (Science and Engineering courses)
• 3 years related technical experience and 2- year supervisory experience in related field
• Have taken and completed the Internal Audit Training on ISO 9000.

RequiredSkills

Experience/TechnicalKnowledge

• Organizing, human relations, communication and computer skills
• Attention to details
• Leadership skills

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company. 

·         COMPANY DESCRIPTION

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company. 

Main Purpose of the role:

·         Manage key customers at a UK level in coordination with GKAM’s within the team, technical staff and executing affiliates. Whilst primarily responsible for accounts focused on Softlines activities, the role is to ensure all SGS softline services are promoted to their clients to maximise opportunities for SGS

Job Title: Uk Softlines BD Manager

Job Type:Permanent

Hours: 37.5 per week

Job Location:National

Salary: Competative + Company Car Allowance

Key Accountabilities;

Build relationships with UK accounts and keep close contact with key decision makers; develop business and maximise revenues, ensuring the overall achievement of both SGS growth objectives and individual targets

• Seek opportunities for new services, development of existing scope with both existing and new clients
• Hold regular business review meetings with assigned key accounts to ensure customer satisfaction
• Maintain accessible, transparent, complete, and detailed client information files.
• Facilitate effective co-ordination between UK affiliate and execution affiliates outside of the UK if required
• Work closely with the UK facility to ensure effective delivery
• Gather, analyze and share market intelligence and competitor information to ensure C&P sales teams are kept up to date with industry issues
• Contribute to the development of UK and international sales strategies
• Executing UK marketing and sales plans
• Deliver timely monthly reports to the UK Softlines Manager
• Work closely with other UK and International colleagues to foster a co-operative internal environment and to share and promote best practices within the group
•  Apply C&P Corporate Quality System requirements to the management of all assigned key accounts, ensuring compliance at all times
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues, and clients, in line with the Company’s policies and procedures.
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with SGS UK’s Equality & Diversity policy.

Skills & Knowledge

• Knowledge of the textile/clothing of supply chain issues, particularly international testing, inspection and audit programmes
• High-level understanding of the account management process
• Effective interpersonal skills, able to develop good working relationships with people at all levels
• IT literate, competent in the use of MS Office applications, plus capable of learning bespoke SGS systems
• Knowledge of current UK consumer market issues, standards and regulations
• Proven, successful sales track record 

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company. 

This role is responsible for our global web presence, including our global corporate site (sgs.com) and local corporate sites. The role reports to the Global Head of Web & Email Marketing. The holder makes decisions regarding evolving our web presence and project manages their implementation. The role holder helps our publishing community to work efficiently and effectively on our marketing website. The role supports the global production backbone for all content and campaigns across all geographies and languages, ensuring an efficient and smooth operation, as well as implementing best practice for independent marketers to follow and providing support and training. They supervise the back-office production team in a sponsor relationship capacity.

Key Accountabilities

• Support the evolution our web presence, gather requirements from global and local stakeholders at all levels of seniority; work with team members, internal and external partners to create and implement new features, content types and applications to enhance our web presence and ensure their timely delivery
• Responsible for the production backbone and service delivery for global and local web content and campaigns, evolving it and making sure it remains fit for purpose
• Supervise digital publishing team in the Philippines. Establish processes and delegate work to the team as required.
• Maintain awareness of all new digital marketing trends and leverage opportunities to adopt and scale new technologies

Essential

• Significant experience in a relevant position, preferably with experienced in complex and/or global organisations
• Experience with managing digital marketing platforms or programs, including directing internal and external resources
• Experience with managing content in complex CMS systems
• Experience of working with and briefing development teams on CMS development
• Sound knowledge of digital marketing technology and the broader marketing landscape
• Good communication skills – both verbal and written – and stakeholder management.
• Strong organisational and prioritisation skills of self and others, while able to be flexibility when needs of the business change
• Comfortable in a fast paced, Agile environment managing multiple tasks simultaneously
• Highly commercially minded

Desirable

• Project Management/Agile/SCRUM or similar qualifications
• Experience with Sitecore CMS
• Degree educated

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.

SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 31,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

• Work with BRCGS Global Product Manager in the on prioritisation of Technical Reviews to meet BRCGS KPI’s
• To undertake technical reviews and certification decisions in accordance with current SGS procedures and interpretations to ensure that clients receive Certificates within the required timescales and to ensure report quality does not impact the BRCGS KPI.
• To support with auditor approvals when required
• Assist with Proposal Approval when required
• Undertake personal professional development and ensure appropriate training To provide technical support and staff training to all parts of the business when required to enhance the service capability of the business.

Essential Qualifications:

• First degree, or tertiary equivalent in a Food related or Bioscience discipline
• Recognised HACCP qualification of a minimum of 2 days in duration with an examination.
• BRC Global Standard for Food Safety Understanding Requirements Qualification

Desirable

Registered lead auditor, or equivalent registration under other recognised body/ Lead Auditor Course

Experience:

Essential

• Minimum 3 years work experience in certification
• Experience of working under own initiative and in planning and prioritising workloads

Desirable

• Experience auditing against recognised standards
• Work experience in several product types in food manufacturing
• Technical review of certification audits

Skills & Knowledge:

Essential

• Must be able to demonstrate an excellent working knowledge of food processing, HACCP and certification requirements
• Attention to detail
• Effective interpersonal skills; able to develop good working relationships with people at all levels
• Must be IT literate i.e. competent in the use of MS Office applications and preferable experience of using large and complex databases
• Willingness to learn and adapt to change – committed to continuous personal and professional development
• Must have a detailed understanding of the standards for which audits/technical reviews are being undertaken

Desirable

Ideally able to demonstrate ability to identify and capitalise on any potential to maximise sales/revenue generated by the business.

We offer:

• development opportunities
• work in an international environment
• work in home office mode with only 1 day work from the office in Katowice per month
• employment under a contract of employment during business hours
• package of additional benefits: private medical care, group insurance, access to the My Benefit platform, co-financing of the MultiSport card, co-financing of foreign language courses
• Employee Referral Program
• Employee Initiative Program

Link to the Polish version: https://smrtr.io/7K2KB

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

PRIMARY RESPONSIBILITIES

• Job Order/Records/Sample management
• Inspection/Test report generation
• Invoice sending and dispatching
• PR/PO processing and monitoring for office/operational supplies, travel, utilities, third parties, accommodation, etc.

Specific Responsibility:

Receiving

• Handles receiving of incoming samples and ensures samples are inspected, sorted, and stored in a suitable storage condition.
• Records, checks, and assess the quantity and sufficiency of samples against testing requirement
• Records and checks the quality and integrity of samples and coordinates client and sales for any discrepancy and defects
• Ensures samples received are checked against relevant documents such as but not limited to Proposal, P.O., Request for Analysis form etc.
• Registers samples in the system and must ensure all relevant information such as client special instructions are captured accordingly
• Sends generated claim stub to client after registration.
• Endorses samples and documents like Job Instruction, Work Sheets and other relevant documents to laboratory.
• Scans and uploads documents to dedicated Sharepoint site.

Reporting:

• Generates and sends complete final tests and inspection reports to client.
• Ensures details are correct and client special instructions are captured accordingly before sending of final reports to client.
• Maintain documents and files/keeps them on corresponding job folders and/or prepare documentation for archiving.
• Ensures records and monitoring are up to date.

Dispatching:

• Prepares and dispatches document package (Certificate/LTR, Invoice, Proposal, Letter, etc.) with approved results or reports through appropriate means (by fax, mail, courier, or delivery).
• Ensures correctness of recipients’ details and parcel’s content to avoid erroneous dispatching.
• Monitors and tracks the parcel’s location and update the monitoring in a timely manner.
• Ensures delivery receipts are scanned, compiled, and uploaded in the designated Sharepoint.
• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in       meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  • Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • Fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Profile

• Graduate of any 4-year course
• At least 1-year work experience related to admin and customer service support

Skills:

Experience/Technical Knowledge

• Must be computer literate on basic computer applications, MS Office (Word, Excel, Powerpoint)
• Must have typing/encoding skills
• Accuracy and attention to details
• Proficient in data analytics

Language

• Proficient in English & Filipino (both written and verbal).

Will be working in the lab

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

The Assistant General Counsel, Labor & Employment NAM will manage Labor & Employment function for the region. Provides legal advice regarding labor and employment law to SGS US and Canadian operations on matters of legal issues and implications concerned with discrimination, sexual harassment, health, and safety, hiring and firing, as well as all other aspects of employee rights and responsibilities. Manages employment claims and litigation. 

• Provides labor and employment counseling in all areas of both US federal and state law related to employment issues, such as FLSA, FMLA, ADA, ADEA, EPA, Title VII, OFCCP, and EEOC compliance
• Provides employment counseling under Canadian federal and provincial laws, such as ESA, HRA, and AODA
• Manages employment claims and litigation and internally handles US EEOC, DOL and state equivalent complaints, and HRA complaints in Canada
• Analyzes proposed and established legislation, prepares legal documents, and reviews company policies as they related to labor and employment
• Advises management on legal matters and ensures compliance to protect the company against legal liability
• Works closely with Human Resources, internal business clients, and outside law firms to effectively manage litigation outcomes and implement budgeting and cost controls
• Responsible for internal reporting, tracking, and budgeting of litigated matters
• Directs Paralegals during the provision of employment/labor-related support/subpoena responses
• Participates in special projects where the experience, ability, or expertise of the attorney merits involvement
• Adheres to internal standards, policies and procedures
• Performs other duties as assigned

• J.D. degree from accredited law school and admission to NJ bar or eligibility for NJ In-house counsel license
• 5 to 10 years as a practicing attorney, preferably with both private practice and in-house experience specializing in the areas of US and Canadian labor and employment law
• Licensed to practice law in New Jersey or at least one state within the United States and an attorney in good standing in such jurisdiction

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Information will be kept confidential according to EEO guidelines.

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Make an impact with SGS! Our Sales team makes a difference in the lives of our customers, colleagues and community. SGS works to ensure the health and safety of our environment and community as a key partner in the cleanup of contaminated sites, ensuring we all have safe drinking water and helping clients minimize their impact on the environment.

Our team’s goal is to provide above and beyond client service along with industry leading technical expertise and our Sales & Business Development team is an important part of that objective. If you’re looking for an exciting opportunity in an incredible work environment with a team who is constantly looking for ways to exceed the needs of our clients, then this could be the role for you.

We’re looking for a motivated and energetic individual with expertise in business development or client service and a passion for solution-based selling.

This position is responsible for the sale of environmental analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. 

Applying the sales process, the successful candidate will generate revenue for SGS environmental laboratories.

A day in the life of an SGS Sales and Business Development Executive

• Identify business leads with existing and potential customers through continuous interaction across the Environmental community.
• Proactively seeks out, intelligently targets and initiates contact with prospective customers to assess potential leads.
• Develops a network of industry contacts and continually qualifies market conditions.
• Through active probing and listening, conduct discovery sessions with qualified leads to identify client needs and determine potential opportunities for the full scope of offerings.
• Assess client needs against capabilities of SGS.
• Work closely with prospects to develop a value proposition and determine how SGS services will help them achieve their goals. 
• Influence and promote the expansion or establishment of business opportunities through partnering relationships with potential customers and coordinated efforts with other SGS business lines. 
• Secure closure on all proposals to new and existing clients and effectively hand over the contract to the Client Services Team.
• Communicate sales process activities reports to update businesses internally. Use of CRM with agreed upon KPI (Key Performance Indicators).
• Provide market intelligence to the Business Development Manager and Operations Manager to assist in developing sales materials, plans, budgets and forecasts.
• Present and represent SGS at tradeshows and technical seminars to build SGS brand awareness and broaden the market and client base.
• Acts as the customer's advocate in interactions with the SGS organization to ensure the customer obtains the best value from the SGS offerings.
• Sets appropriate customer expectations on SGS product and service offerings.
• Represents SGS professionally and ethically in the marketplace.
• Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them.
• Reports to the Business Development Manager, NAM Conventional Labs, Environment, Health and Safety.

• 3 years’ experience in the Environmental Industry, preferred
• Degree or diploma in a relevant field is preferred; Chemistry, Biology, Environmental science
• Technical sales, project management, or customer service experience is essential for success in this role
• Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally
• Excellent time management skills are an asset
• Solid critical thinking skills to anticipate and solve problems in a systematic manner.

In the course of employment, you will be required to travel to and/or work at a client site.  The company requires employees to be vaccinated against COVID-19 in order to travel commercially and many clients require visitors performing work at their locations to be vaccinated.  Therefore, this role requires a candidate who is fully vaccinated or will be prior to an anticipated start date.  The successful candidate will be required to provide proof of having received a COVID-19 vaccination.

The company will provide a reasonable accommodation upon request after an offer is extended.

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Our East Syracuse, NY laboratory is looking for a Customer Service Representative I to join their team!  The Customer Service Representative I is a valuable member of our client services team and plays an essential role in our laboratory operations process.  This is a remote opportunity.  Candidates with an industrial hygiene background or interest are strongly urged to apply.

The Customer Service Representative I:

• Provides exceptional customer service/ client support
• Meets and greets walk-in guests
• Responsible for sample receipt and login using LIMS
• Answers phones and directs clients as needed
• Communicates with department supervisors and management regarding issues with sample workflow
• Resolves customer requests and escalates issues as needed
• Processes media requests
• Possesses thorough knowledge of laboratory services and applicable procedures, so as to thoroughly communicate to customers with confidence
• Assists in planning/ developing improved operational procedures.
• Requisitions or purchases supplies.
• Other duties as assigned.

• High school diploma or GED 
• Customer service experience; environmental industry and/ or industrial hygiene experience is a plus 
• 0-2 years of customer service experience 
• Outstanding organizational skills with the ability to multitask 
• Excellent verbal and written communication skills 
• High degree of accuracy and attention to detail 
• Strong problem solving skills 
• Team oriented 
• Proficient computer skills with Microsoft Office Suite, strongly preferred
• Ability to lift/carry/push and/or pull upwards of 20 lbs on an occasional basis

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

As the Junior Key Account Manager, within SGS’s Battery and Hazardous Locations Divisions, you will identify and generate business development opportunities, cultivate and expand client relationships; close leads and support account sales strategies and goals developed with the Sales Business Development Manager. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for building effective and professional relationships to grow account share according to strategic account management plan in close cooperation with key internal customer support teams including Client Services, Global, Technical and Operational teams.           
• Develop, communicate, and maintain all program documentation: Work Instructions, SOP’s, Protocols, Program Manuals, Submission Request Forms, and Client vendor list by product category and country on a timely basis. 
• Prepare, maintain and analyze customer testing, inspection, audit reports and newsletters on a monthly basis to look for trends and provide recommendations to the Sales Manager. 
• Coordinate department workshops, seminars, team training, etc. which are provided by SGS, with Client teams and suppliers.
• Must stay informed with industry news and SGS goals and initiatives, in order to effectively communicate with clients and offer strategic solutions for their business needs.  
• Monitor Data quality on the CRM database and provide support to the Client team.
• Address customer complaints or issues in coordination with respective required disciplines.
• Adheres to internal standards, policies and procedures.
• Performs other duties as assigned.

•  Associate’s degree or equivalent educational background in Analytical Sciences, Engineering, Business, or related field
• 2+ years experience in multinational organization in the professional services industry.
• Highly motivated, dedicated, professional, dependable, detail-oriented, self-managed, results-oriented, and a strong sense of urgency
• Strong communication, time management, and organizational and follow-up skills
• Creative thinking to develop innovative solutions to solve customer requirements and expectations with proven problem-solving abilities
• Customer-focused, solid integrity practices, excellent work ethic and ability to adapt quickly to a dynamic environment
• Willing and able to interact with Client on a regular basis including face-to-face, video and phone conversations in a global network operating in various time zones
• Must be a Goal Oriented Team player
• Expected to meet or exceed a yearly individual and sales performance quota
• Computer literacy (creating, filing, saving/uploading, searching, backup, etc.)
• Proficient Microsoft Office skills (Word, Excel, PowerPoint, and Outlook)
• Proficient in English (written and oral); other language skills are a plus
• Experience in Electrical and Electrical industries are a plus
• Travel as needed and required to support the business

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback.  Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Primary Responsibilities     

• Assists the Management System Executive in the securing of government licenses and permits of the various Minerals operations, coordinating the Division’s training programs and updating of learning and development records of Minerals members and in the maintenance of the QHSE management systems of the Division.

Specific Responsibilities

• Monitors the training program and coordinate with operations and training providers on the conduct of the planned trainings
• Prepares training materials and examinations, as necessary
• Reserves training resources such as conference room, projector, trainer, etc.
• Facilitates the corporate trainings of newly hired Minerals employees on the following topics, at a minimum:  ISO 17020, ISO 17025, Basic Safety, Crystal, Rules for Life, etc.
• Updates Training trackers and other training-related records
• Assists the Management System Executive in ensuring the compliance of Minerals laboratories to regulations thru the following:
  • Apply / renew necessary licenses and/or permits to government bodies such as DENR-EMB, PDEA, PNP-FEO, etc.
  • Coordinate with site-lab heads and/or pollution control officers in securing the requirements for application/renewal of license/permit as well as preparation of reports
  • Monitor license/permit validity and ensure renewal within the lead-time period
  • Monitor reports and ensure submission before deadline

• Facilitates the timely calibration and/or verification of the Division’s equipment and update of records in the Equipment Database
• Facilitates health and safety related initiatives of the Division, which include, but not limited to:
  • Organize the blood testing for Didipio laboratory
  • Respiratory fit testing
  • Bulk ordering of common PPEs such as reflectorized jackets, work trousers, etc.

• Conducts audits or inspections as assigned by Management System Executive
• Assists the Management System Executive in the creation and/or closure of Non-conformity Reports
• Performs other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  • Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • Fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Profile

• Degree holder of any 4-year Science course or Chemical Engineering degree.

Required Skills

Experience/Technical Knowledge

• Has experience and skill in training related activities from planning up to evaluation of training
• Knowledgeable in Philippine laws governing local purchase and/or importation of chemicals as well as reporting to government agencies mandated to implement these laws
• Proficient in MS Office programs such as MS PowerPoint, MS Word, MS Excel, etc.

Language

• Fluent in English and Filipino languages (both written and verbal).

• Has background in calibration, QHSE and ISO Certifications

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Make an impact with SGS! Our Sales team makes a difference in the lives of our customers, colleagues and community. SGS Galson Laboratories provides a full range of top quality industrial hygiene and environmental laboratory services which help industrial, commercial, and public sector clients assess, understand, and monitor potential environmental and health hazards.

Our team’s goal is to provide above and beyond client service along with industry leading technical expertise and our Sales & Business Development team is an important part of that objective. If you’re looking for an exciting opportunity in an incredible work environment with a team who is constantly looking for ways to exceed the needs of our clients, then this could be the role for you.

We’re looking for a motivated and energetic individual with expertise in business development or client service and a passion for solution-based selling.

This position is responsible for the sale of analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. Applying the sales process, the successful candidate will generate revenue for SGS services.

Job Functions:

• Generate leads and sales through client and prospect relationship development.
• Close sales on prospective clients and maintain functional relationship with major accounts.
• Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals.
• Obtain master service agreements with perspective clients.
• Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas.
• Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising and the Company’s website.
• Generate proposals for existing clients and prospects.
• Assist in the development of materials and implementation of marketing plan.
• Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization.
• Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales.
• Follow through on campaigns developed by the business development team and maintain sufficient detail on how new accounts and new leads were added.
• Work proficiently with contact database to input leads and perform utilities to maintain proper contact with existing and potential clients
• Participate actively in all appropriate industry organizations when requested to promote the Company and its services.
• Perform other duties as assigned.

• Bachelor’s degree or equivalent years of work experience 
• 2+ years experience in the Environmental Industry, strongly preferred
• Self-starter 
• Technical and industry knowledge, strongly preferred
• Client-focused mentality 
• Positive attitude 
• Excellent follow-up and follow-through 
• Excellent oral and written communication skills 
• Attend data integrity training and sign off acknowledging understanding. 
• Complete all required training in a timely manner 
• Ensure proper maintenance and organization of marketing and sales resources. 
• Responsible for the timely response of all e-mail, voicemail, verbal and written requests. 
• Operate within the guiding principles of the company.
• Ensure safety is paramount 
• Maintain a good understanding of the Company, its services, its competitors and the industry. 
• Proficient computer skills
• Proficient in Microsoft Office Suite, strongly preferred
• Ability to lift/carry/push and/or pull upwards of 20 lbs on an occasional basis

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. SGS operates a network of over 2,000 offices and laboratories around the world.

• Ensures correct and timely Certificate of Conformity (CoC) issuance in relation to the productivity and quality targets of the Certification Center.
• Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules on conformity assessment, classification, import eligibility and process flows, Conformity Assessment Instructions (CAIs), and other related references.
• Provides quality and technically-based opinion on product standards and product classification and certification.
• Assists in the resolution of standards, classification and certification cases and other requests and or inquiries by utilization of technical expertise on specific goods or commodity.

SPECIFIC RESPONSIBILITIES

• Provides applicable product standards and classification opinion on the Report based on the Business Rules, using the SGS proprietary processing software-TradeWorks®  and other similar or related references
•  Issues CoC’s based on Business Rules and conformity assessment instructions.
•  Formulates Conformity Assessment Instructions based on product safety and performance standards
• Attends to all other operational concerns regarding Report issuance which needs technical and experienced opinion.
•  Audits the quality of the information and completeness of the documents and ensures that it is correctly indexed in the system.
•  Audits the file administration, standards and classification of the Reports to be issued
•  Provides timely and effective responses to the network in relation to inquiries concerning essential product requirements, standards, and classification and also service request inquiries.
• Conducts comprehensive investigation and evaluation of files with standards and classification disputes.
• Sends inquiries to the affiliates or Contract Management Offices (CMO) for additional information.
• Elevates cases of non-response status or high risk disputes to Supervisor or Management
•  Prepares technical Position Paper in defending Standard selection and/or Classification cases based on his/her findings.
•  Assist in the maintenance of the Company Quality Management System and the Certification Center’s compliance to the IFIA-CBCA Code of Practice and relevant standards (e.g. ISO 17020, ISO 17065)

• University degree or equivalent professional qualification (*)
• Background with Chemical Products (industrial, medical and domestic), Phramaceutical Products, Pesticides and agrochemicals
• With knowledge related to his/her field of expertise (Product design, manufacturing, testing, product research and specification ).
• Preferably with background on the following fields:
  •    Conformity assessment (accreditation systems, product certification, product testing, inspection protocols and industrial metrology)
  •  Industrial standardization concepts including international standards development and implementation, i.e. ISO, IEC, EN, ANSI, ASTM etc.
  • Quality management system, e.g.: ISO 9001, ISO 22000, ISO/TS 16949 or similar systems.

(*) Definition of “equivalent professional qualification: minimum 5 years experience related to the product of his field of expertise.

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Primary Responsibilities     

As a member of the team, conducts various data entry, management and reporting activities as trained and assigned in a Laboratory Information Management System (LIMS) or other database system to ensure accurate information in reports.

Specific Responsibilities     

• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Enters various data, registers jobs and validates accuracy of certain operational data in the lab’s LIMS as trained and assigned.  Key focus areas may include sample login data, field data, subcontract lab data, verification of report data accuracy, invoice data, maintenance of a customer database, and others.
• Performs other data quality verification functions as assigned in the future.
• Provides reports documenting reviews and changes where required.
• Ensures lab deadlines are met and the GBS Team Coordinator (or section Lab Manager in their absence) is notified immediately if the turnaround time specified cannot be met.
• Adopts and supports specific operational improvement activities as communicated by the GBS EHS Supervisor. These projects will focus on the improvement of quality and efficiency.
• Looks for efficiency gains in your section by being aware of new technologies and reviewing existing procedure.
• Able to respond to technical queries.
• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Ensures work area in GBS is kept clean and presentable at all times.
• Remains familiar with SGS quality assurance procedures.
• Complies to all SGS QHSE and HR policies and procedures.

Profile

• Minimum four-year university degree from an internationally accredited institution.
• A minimum of one-year data entry, management and verification experience is a plus. 
• Demonstrated commitment to data quality and operational excellence

Required Skills

• Excellent written and verbal communication skills in English language (B2 or C1 level)
• Strong MS Excel skills
• Detail oriented
• High level of integrity
• Ability to learn new computer programs
• Teamwork and co-operation
• Organisation and efficiency
• Taking responsibility

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

As part of the Corporate Sustainability team, reporting into the Global Employee Engagement Manager, you will work with Human Resources and communications teams to

• Administer and ensure the successful roll-out of SGS's global Engagement survey (including questionnaire design and results delivery) across the SGS network.
• Actively support local teams to identify, catalog and promote improvement action practices that could be replicated in the network.

More specifically you will: 

• Help create and deliver internal trainings to the SGS Country engagement Champions community (including communication assets and materials)
• Ensure accuracy of employee data and organizational hierarchies as well as alignment with reporting granularity needs.
• Ensure all translations and other administrative aspects are ready before the launch
• Help prepare segmented and meaningful reporting of results to the relevant global, regional and local HR teams.
• Assist local HR teams understand how to document and follow up on specific action plans in line with the global HR strategy.
• Collaborate with the communications teams to ensure appropriate levels of communication regarding employee engagement across the group.
• Work with communications teams and HR to prepare local communication plans in line with the global strategy
• Help prepare presentations to the HR community, C-suite and others, as required.

To be successful, you should rely on your listening skills to be able to understand the needs of multiple stakeholders with occasionally conflicting interests. Your precision and ability to understand data and correlations will also be key to enable your success in this role.

In an ideal world we would expect you to have: 

• A University degree in Management, Business, Human Resources or Marketing
• At least 5 years of experience in managing projects across multiple countries.
• Proven experience of administering employee engagement in large companies
• An interest in keeping things simple
• Fluent written and spoken English essential. Other languages a plus
• Analytical skills and good knowledge of Excel and data interpreting.·         Advanced knowledge of: PowerPoint, SharePoint

To help you be successful we will ensure you can always rely on well established team members, who are passionate about employee experience and engagement, to lift barriers and help you navigate through SGS.

• SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

As a Graduate recruitment and sourcing specialist, you will work closely with SGS's Head of TA and with SGS's European Recruitment teams to build graduate and young Talent communities to help SGS meet critical business of our largest European affiliates.

Working as part of the Global HR team, you will combine your ability to build communities with high level sourcing techniques using various media channels to engage with and attract talent. We are forward thinking, client-centric and turn demanding business requirements into reality.

You Will:

• Partner with local Business, TA and HR teams to identify local business needs and translate these into attraction strategies to attract and mobilize young and graduate Talent.  
• Build networks with European universities and Alumni groups and engage with them to ensure SGS is seen as an employer of choice.
• Leverage social media and market data to target the appropriate locations to build talent pipelines and communities to ensure business continuity.
• Think out of the box and identify how technology can ensure graduate recruitment becomes a recognized source of Talent across SGS in Europe.
• You do not believe in the post and pray approach to resourcing candidates. You are proactive in finding talent;
• Help us to develop our direct sourcing strategy and reduce business unit dependence on external suppliers;

What Can We Offer You?

• The opportunity to contribute to a dynamic, global company.
• We will guide you on your journey to becoming a best-in-class graduate recruiter and sourcer that knows how to sniff out outstanding talent in challenging locations to recruit in;
• We want to develop graduate recruitment into a critical part of our global Centre of Excellence. You can grow with us and help us turn this into reality;
• We will put you on e-learning courses but the best training we can provide is exposing you to some tough but fun recruitment projects;

You will thrive in this role if you are not afraid to collaborate with colleagues who may have conflicting agendas and resistance to change, with a view of solving some of the most predominant resourcing challenges that our industry is facing.

To be successful, you should rely on your curiosity as well as on your ability to influence and build networks and communities.

• Having a degree is beneficial but not a must-have. You must be keen to learn, develop and a have a thirst for delivering while you grow;
• Approx, 5 years graduate recruitment experience, preferably gained in a delivery-focused RPO, inhouse or agency role. ; 
• A good understanding of LinkedIn and how it functions. You should be comfortable using the Recruiter search function;
• Proven background of directly sourcing candidates using methods such as networking, Boolean and x-ray searches;
• Knowledge of social media sites such as Facebook, Snapchat, Github, Xing, or WeChat and Research Gate desirable; 
• Good technological skills and an interest in how data can help you work better; 
• Proven interest in people and what makes them tick; Ability to speak other languages desirable;
• Team player – we all stick together when times get tough. We will do our best to shield you but that will only work if we function as a team.

SGS is the world's leading inspection, verification, testing and certification company andrecognizedas the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Working as a core member of our Cloud Engineering team, you will help to define and develop our Cloud offering across the group, with a particular focus on Cloud networking technologies. With a good technical background, you will be the Cloud network referent for SGS multi-region Global Cloud and drive network architecture evolutions.

You Will:

• Define network reference architectures and lead their implementation;
• Act as a subject matter expert on Azure networking topics, working with a wide range of technologies, from SDWAN network entry point in the Cloud to the backends;
• Participate in design and deployment of highly available, scalable, secure and cost-effective cloud solutions to improve efficiency and customer experience;
• Interface with security team to design and deliver security enhancements. Audit and enforce security baseline, ensure compliance to corporate standards;
• Document network architecture and configurations, technical operating procedures and policies;
• Troubleshoot application and Azure network performance, connectivity issues;
• Develop methods to mitigate and remediate network incidents and minimize operational complexity;
• Train and transfer knowledge to Cloud Operations Team.

Technical knowledge

• Microsoft Azure technologies: Express Route, Vnet/subnet/route tables, NSGs, peering, load balancing, NVA clustering;
• Reverse proxy technologies, firewalls, web application firewalls, Single-Sign-On mechanisms, proxies, HTTP(S) and TLS certificates;
• Infrastructure as Code : ARM templates, Powershell, Az Cli, Ansible, Terraform;
• Other Azure Cloud technologies a plus (containers and microservices, App Service Environments etc.;;

Experience

• B.S. (or equivalent in training and/or experience) required;
• Relevant experience in a network and/or network security administrator role with minimum 3 years’ experience in Cloud environments;
• Proven ability to design and deploy scalable, available, fault-tolerant, and reliable applications on the Cloud.
• Experience designing and implementing enterprise networks and large-scale projects.
• Proven ability to translate architectural requirements into fit for purpose solutions, as well as select appropriate cloud services when and where required.
• Must be able to think critically, problem-solving skills essential. 
• Advanced programming/scripting language knowledge required. 
• Solid organizational skills required; must be able to prioritize and coordinate multiple tasks. 
• IT operation skills
• Cloud certifications appreciated

Interpersonal Skills

• Autonomous and self-motivated, yet team player capable of identifying and engaging with relevant stakeholders both within and outside the organization.
• Organized and rigorous, willing to learn
• Think with automation mindset
• Works well under pressure
• Strong personal interest in ICT, especially Cloud related. Must be able to identify new technologies and evaluate its pros and cons.
• Excellent language and communication skills required. Must be able to convey complex ideas in easily understandable terms to both internal teams and customers. 
• Good listening skills essential. Must be able to elicit precise information from persons with varying professional expertise. 
• Must be capable of working with persons from diverse backgrounds. 

Languages

• English (Fluent both oral and written)
• Other languages would be a plus

This position will be based at our office in Madrid. 

SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 90,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Working as part of our corporate IT team, you will play an integral part in the deployment and integration of Salesforce across our IT ecosystem. Partnering with our business units, you will act as a bridge between IT and our stakeholders and help them to optimize their Sales and Marketing operations. This is an opportunity to be involved with the evolution of a global brand's IT systems. 

More specifically, you will:

• Lead business requirement discussions and coordinate with the Business Product Owner to determine priority and business value;
• Understand impact of requirements to business processes and technical landscape;
• Execute the solution administration and lead functional discussion with developers;
• Facilitate functional testing and support User Acceptance Testing (UAT) activities;
• Develop the business user stories with Business Process Owner.
• Be responsible for business, data, reporting and testing requirements gathering; workflow analysis, user stories, and acceptance criteria;
• Gather, create and document current and future business process flows;
• Develop test scenarios, performs functional testing and oversees User Acceptance;
• Maintain collaborative relationships with external vendors to achieve project goals;
• Support the business in preparing training material and sessions;
• Provide Tier 3 User Support to: Oversees defects, answers how-to questions and resolve issues;
• Perform new release evaluations and assess impact. Communicate new release key updates such as new functionalities;
• Execute solution administration: User Record Management + New Fields, Page Layouts & Objects + Report & Dashboard + Workflow, Assignment & Validation Rules + Process Builder / Visual Flow + Email Templates + etc.

• High Level Degree or equivalent in Computer Science or related subject;
• Minimum 5 years experience in Business Analysis in a high technology or Internet-based software development environment;
• Minimum 5 years experience in Salesforce System Administration;
• Good knowledge in Agile development methodology (Agile, SCRUM, Kanban) and understanding of Application Lifecycle Management;
• Fluent in English (verbal and written).

This position will be based at our IT hub in Madrid. 

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

PRIMARY RESPONSIBILITIES:

• Ensure correct and timely report issuance which will be the basis used by the importer in releasing its goods in the Customs to facilitate trade transaction.
• Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules on Import Verification Program (IVP), Harmonized System (HS) classification, import eligibility, country instructions and other related references.
• Provide technically appropriate product classification following the HS code system by using all available references submitted by the parties involved.
• Evaluate transactions and provides valuation opinion based on valuation methodologies to confirm the correctness of prices being declared by the trade parties.
• Assist in providing reports that shall be used by importers in government clients.
• Liaise with Trade, Valuation, and Inspection Centres to get additional information required during processing of files.

SPECIFIC RESPONSIBILITIES

• Evaluates the details of the goods inspected / presented using product technical expertise and industry experience and verifies whether these goods are eligible for importation under specific contract requirements imposed by Government clients (Country Instructions for each contract).
• Provides HS code classification and valuation opinion on the Report based on the Business Rules, SGS database, Valuation Methodologies and other similar or related references.
• Identifies files which requires coordination with the responsible Valuation Center based on the country of seller for valuation opinion and price research.
• Issues Reports based on Import Verification Program (IVP) Business Rules, Country Instructions, Quality Assurance procedures, performance standards and other similar or related references.
• Attends to all other operational concerns regarding Report issuance which needs an extensive product technical background and experienced opinion.
• Audits the quality of the information and completeness of the documents and ensures that it is correctly registered in the system.
• Audits the file administration, HS code classification and valuation opinion of the Reports to be issued
• Provides timely and effective responses to the SGS network in relation to inquiries concerning HS code classification, valuation cases and service request inquiries.
• Conducts technical and comprehensive investigation on Reports with HS code classification and valuation
• Sends inquiries to the Regional Offices (RO) or Contract Management Offices (CMO) for additional information necessary for the correct issuance of the Report.
• Monitors status and follows up pending issues and research cases to ensure faster resolution.
• Elevates and discusses cases of non-response status or high risk disputes to Supervisor or Management.
• Records all information received through email within the user application system, based on the agreed code and attach the printout to the Report folder for future reference.
• Prepares Technical Position Paper in defending HS code classification and/or Valuation Cases based on his/her findings of the case involved and the process involved.
• Attends and actively participates in team and company meetings/assemblies
• Interacts with other colleagues with similar tasks and skills as his/ hers, in the attainment of the Team objectives
• Informs the Management of any violation of the Code of Ethics and commitment to integrity that occurs in the company’s premises
• Performs duties or other responsibilities which may be assigned by the Management which is outside the specified job scope

• University degree or equivalent professional qualification (BS. Chemical Engineering)
• Preferred to have a minimum of 2 years on experience on technical / import / export businesses

SGS is the world's leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.  We deliver global service with local expertise, to market leading clients across 10 different industries worldwide.

SGS Ireland are looking to hire a Senior Oracle and SQL Database Administrator to join its IT team in Naas, Co. Kildare, Ireland. This is a permanent full-time position.

A Senior Oracle and SQL Database Administrator is required for a challenging role working for SGS Ireland Limited. This is a rare opportunity for a talented and highly competent Database Administrator that can work to high standards independently and that will be trusted and highly valued by our customers. To be successful in this role, you will be an experienced Database Administrator, with previous exposure to large enterprise database environments, and an accompanying set of strong Oracle and SQL skills.

In this role, you’ll manage and maintain a range of Oracle and SQL database environments both on premise and in AZURE cloud infrastructure from a DBA perspective, ensuring that they are fully supported and fit for purpose. You’ll ensure development and testing database environments are kept up to date and are fit for purpose.

The successful applicant will understand the business operations, and how the data supports these.  They may be required to troubleshoot data and application issues.

Admin of SQL Server databases.

• Configure and maintain SQL Server 2012/2016/2019 in Development, Test and Production environments, including monitoring of system health and performance to ensure high levels of performance, availability and security
• Manage Always-On High Availability clusters
• Detailed system monitoring and alerting
• Working to strict SLAs and providing support to numerous databases with internal and external support functions
• Design, implement and support backup and recovery models
• Ensuring Production 24x7 database availability
• Occasional out of hours support for upgrades, deployment work and environment refreshes.
• Assist a Software Release Manager responsible for QA and rollout of packages/ procedures and DDL/DML scripts
• Performance Tuning and Optimisation using native monitoring and troubleshooting tools
• Working with Service Broker
• Ability to refine and automate processes, track issues and document changes
• Knowledge of capacity planning and being able to highlight issues/problems well in advance
• Replicating Production databases to non-Production environment as required by business
• Perform scheduled maintenance and support
• Providing training/workshops for Application Teams on SQL and T/SQL best practice tuning technique
• Continuous pro-active review/optimization of top SQL activity for business-critical applications.
• Execution of data migration jobs and scripts as required
• Supporting Application teams with their Projects, queries and issues
• Providing schema design advice for developers and data analysts
• Reviewing Application deployment code to ensure it is optimized for performance
• Project managing application optimization and space management initiative

Report Writing / BI Dashboarding.

• Working knowledge of SQL Server Reporting Services (SSRS) and administration
• Working knowledge of SQL Server Analysis Services (SSAS)
• Troubleshoot data issues within SSRS reports

Data Warehousing.

• Experience with SQL Server Integration Services (SSIS) packages to facilitate loading of data into Data Warehouse (DWH) databases
• Good ability to mirror change from core database systems into Data Warehouse both at the schema and SSIS package level

 Admin of Oracle Server databases.

• Install, Migrate, Patch and maintain all Oracle software / environments
• Tuning, storage management, back-up and recovery, managing schemas
• Performing tasks using Oracle management tools (RMAN, Data pump, ASM)
• Ensuring Production 24x7 database availability in a 11g/12c/19c environment
•  Maintain Oracle DataGuard environments and perform periodic switchovers from Primary to Standby
• Execution of data migration jobs and scripts as required
• Ensure database backups are appropriately executed and periodic restorations are exercised to ensure backup quality
• Replicating Production databases to non-Production environment as required by business
•  Ensure SLA's & operational KPI’s are met, working as necessary with internal and external support functions
• Occasional out of hours support for upgrades, deployment work and environment refreshes.
• Assist a Software release manager to rollout packages / procedures and DDL/DML scripts
• Supporting Application teams with their Projects, queries and issues
•  Providing schema design advice for developers and data analysts
•  Reviewing Application deployment code to ensure it is optimized for performance
• Analysing and providing solutions for Application performance issues and ad-hoc Application tuning requests
• Project managing application optimization and space management initiatives
• Data migrations experience in both SQL & Oracle

The candidate must have the following skills at a minimum:

• 5 years’ experience as a SQL and Oracle Database Administrator
• Excellent Oral and Written English
• Prepared to work out of hours to facilitate business (occasionally weekend or late-night)
• Bachelor’s degree in Computer Science or equivalent degree with knowledge of database concepts
• Demonstrated SQL, T/SQL and PL/SQL skills
• Knowledge of Windowsand Linux architecture, OS commands and tools
• Familiarity with Client/Server architecture and distributed processing
• Knowledge of AWR, ADDM, SQL Tuning and SQL Access Advisors, V$ performance views and end-to-end Application Tracing
• Self-motivated, well-organised with a positive attitude and attention to detail.
• People and team oriented
• Strong Customer Service
• Excellent communication skills both oral and written

Experience of the following would be a significant benefit:

• Experience on Oracle 19c, SQL Server 2016/2019 and AZURE SQL
• Experience with Microsoft Biztalk, CRM and Dynamics 365
• Good problem solver with ability to work on your own as well as part of the team
• Solid Ability to write/maintain SQL/PLSQL code
• Excellent communication skills with the ability to communicate well with all levels of business
• Assist the infrastructure team in sizing hardware used for databases
• Experience of working in a Helpdesk environment and working to strict SLAs
• Linux scripting experience
• Familiarity with Microsoft Azure and moving datasets from non-SQL server databases via DataMart

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

The Global Social Audits Manager acts as the expert and leader in the development and management of the key Food and Farm Social auditing programs. These include contributing to the development of the strategy and drive implementation with key stakeholders, driving the development of new farm social audit programs, overseeing the existing Food and Farm social programs to ensure they meet company and client expectations, acting as the point of reference and technical support to the global commercial teams and affiliates.

• Take an active role in the development of a Social Audit strategy targeted to the food, farm, and related industries aligned to the overall RBS and Food Assurance strategies.
• Drive the implementation of the agreed strategy by supporting the SGS network of executing affiliates(EA) to build capability.
• Lead the training, development, and procedure roll-out to ensure services can be executed by EA in conformity with the relevant Audit specifications including capacity management.
• Work closely with the Global Food Assurance CSR team to discuss new opportunities, existing activities, issues, and the development of new solutions.
• Review outputs to ensure the Food Social products meet Schemes or Client’s (both internal and external) expectations and is competitive in the market.
• Take a lead technical role in support of large international food/farm social audit contracts liaising regularly with the appointed Global Key Account Manager (GKAM) and client where needed.
• Act as point of reference (expert) for all Food and Farm Social Auditing related inquiries (Third-party schemes, SGS owned or 2nd party) and work collaboratively with RBS, Food Assurance, and Sales/GKAM colleagues to address any issues.
• Set up ad hoc working groups to engineer and develop the new products (define a roadmap and agree on how the service/product should be set up).
• Ensure all relevant documentation including procedures, pricing, proposals, etc are efficiently organized and managed.
• Provide active support to International Sales Managers (ISM) and GKAMs in preparation of Food/Farm social audit RFPs and attend key client meetings as a subject matter expert when required.
• Provide Marketing with specialist support relating to social media, PR, website, webinars, collateral, etc to ensure maximum market visibility.
• Represent SGS in key external organizations, relevant technical committees, and industry events to increase the profile of the Company in the Food/Farm social audit area.
• Liaise with all relevant parties in accordance with the RBS Global procedures for the management of any claim or complaint related to the product.
• Actively participate in any corporate integrity calls, actions, or investigations in relation to the Food and Farm Social Auditing.
• Manage any expectations in relation to conflict of interest and impartiality in relation to the Food and Agriculture Social Auditing.
• Provide Marketing with specialist support relating to social media, PR, website, webinars, collateral, etc to ensure maximum market visibility.
• At all times, comply with the SGS Code of Integrity and Professional Conduct and follow SGS Health & Safety procedures.

• Bachelor's degree (Required)
• More than 5 years of experience as an expert, consultant, or manager in Food and/or Farm Social auditing. (Required)
• Experience/knowledge of the Food and Farm landscape (Required)
• Experience/knowledge of major stakeholder’s codes of conduct (Required)

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability

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