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lastminute.com




lastminute.com is hiring a Remote Senior Software Engineer - Full remote working

Job Description

 We are a digital travel company, with tech at its core, currently looking for motivated problem-solvers who will embrace the end-to-end responsibility of building, delivering and evolving relevant products.

 As a senior software engineer in lastminute.com, you will work in our Product Engineering team and directly impact the lives of a global population of travellers. You will be involved in building and developing our own scalable and resilient platforms to support an ever-growing number of customers. From the first day with us, you’ll experience working in a company with a “growing-sharing culture” with a lot of opportunities to improve existing products, bring new ideas to life.

Key Responsibilities

  • Design, write and test high-quality software by using a range of practices like TDD, DDD, Clean Code or SOLID Principles
  • Create resilient, secure, and performant applications able to serve millions of requests per day
  • Define the best technical solution and infrastructure for new features together with architects, always focusing on CI/CD
  • Be responsible for the quality of the delivery 
  • Be responsible for the performance, reliability and scalability
  • Use tech expertise to proactively find solutions to solve complex issues, understanding and considering the business needs
  •  Contribute positively to the team´s technical growth, sharing your technical knowledge by interacting with your peers in the day by day activities 
  • Make real impact Influencing and guiding engineers working in the whole product engineering department
  • Collaborate effectively with engineers, architects, and stakeholders from multiple teams to solve complex problems to deliver end-to-end solutions

Qualifications

Essential

  • Strong experience as a Software Engineer programming in OO/FP languages but preferably in JVM: Java or Kotlin
  • Previous experience working with Clean code, SOLID principles and Agile mindset, 
  • Strong analytical skills and ability to make decisions based on data
  • Ability to understand the business requirements
  • Positive and collaborative attitude
  • Growth mindset
  • Fluency in English both written and spoken

Desirable

  • Previous working experience in startup or product company
  • Previous experience with XP practices

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lastminute.com is hiring a Remote Senior Java Developer - remote working model

Job Description

Successful Senior Java Developer will help with maintenance of existing software platforms, design and build web applications, tooling and backend services to meet business needs both for internal and global audiences. They will also cooperate with developers in solving product problems and ensuring high quality of delivered solutions.

Key Responsibilities

  • Developing new features and functionality in non-legacy web application platforms
  • Supporting the team and product owners during product and feature discovery phase 
  • Preparing software design documents
  • Support and maintain dynamic legacy web application platforms
  • Performance monitoring and maintenance of backend platform infrastructure
  • Strengthen the team in following software quality standards and development best practices 

Qualifications

  • 5+ years experience with Java and web applications
  • Strong experience with:
    • Java EE
    • Kotlin
    • the Spring ecosystem, specifically Spring Boot
    • Java templating engines (e.g. FreeMarker)
    • Data persistence frameworks in Java (e.g. JPA)
    • REST
    • SQL queries for adding, changing and searching data in databases
  • Experience with:
    • Kafka
    • RabbitMQ
    • Multithreading
    • Asynchronous programming
    • Application monitoring
    • Automated build tooling (e.g. Maven)
    • Git
  • Understanding of:
    • GC process in JVM
    • CQRS and Event Sourcing patterns
    • SQL database design 
  • Ability to apply in practice:
    • SOLID and clean code principles
    • TDD
    • design patterns, algorithms, data structures
  • Strong bug fixing skills
  • Good communication skills
  • Team player

Desirable 

  • Experience with OAuth 2.0 and JWT 
    • integrating Auht0 by Okta is a huge plus
  • Understanding of GDPR and user consent management processes
  • Experience using modern JavaScript/HTML/CSS and Webpack
  • Experience in handling large amounts of data
  • Working efficiently with bash and bash scripting

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lastminute.com is hiring a Remote Senior Software Engineer - remote working model

Job Description

We are a digital travel company, with tech at its core, currently looking for motivated problem-solvers who will embrace the end-to-end responsibility of building, delivering and evolving relevant products.

 As a senior software engineer in lastminute.com, you will work in our Product Engineering team and directly impact the lives of a global population of travellers. You will be involved in building and developing our own scalable and resilient platforms to support an ever-growing number of customers. From the first day with us, you’ll experience working in a company with a “growing-sharing culture” with a lot of opportunities to improve existing products, bring new ideas to life.

Key Responsibilities

  • Design, write and test high-quality software by using a range of practices like TDD, DDD, Clean Code or SOLID Principles
  • Create resilient, secure, and performant applications able to serve millions of requests per day
  • Define the best technical solution and infrastructure for new features together with architects, always focusing on CI/CD
  • Be responsible for the quality of the delivery 
  • Be responsible for the performance, reliability and scalability
  • Use tech expertise to proactively find solutions to solve complex issues, understanding and considering the business needs
  •  Contribute positively to the team´s technical growth, sharing your technical knowledge by interacting with your peers in the day by day activities 
  • Make real impact Influencing and guiding engineers working in the whole product engineering department
  • Collaborate effectively with engineers, architects, and stakeholders from multiple teams to solve complex problems to deliver end-to-end solutions

Qualifications

Essential

  • Strong experience as a Software Engineer programming in OO/FP languages but preferably in JVM: Java or Kotlin
  • Previous experience working with Clean code, SOLID principles and Agile mindset, 
  • Strong analytical skills and ability to make decisions based on data
  • Ability to understand the business requirements
  • Positive and collaborative attitude
  • Growth mindset
  • Fluency in English both written and spoken

Desirable

  • Previous working experience in startup or product company
  • Previous experience with XP practices

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lastminute.com is hiring a Remote Senior Mobile Engineer - React Native (Full Remote working)

Job Description

This vacancy is also eligible for the External Referral Programme:Do you have a friend that you think can be interested in this position? Don’t keep it for yourself, click here and suggest us his/her profile! Check out how our External referral policy workshere

* Please note that this is also a full remote working position

Do you want to create an impact on a product used by millions of users across multiple devices daily?

We have a daily challenge to reach more than 60 million unique users (in 17 languages ​​and 40 countries) who want to book and personalise their next travel experience. We're looking for software engineers passionate about challenges, such as creating a modern, scalable and resistant platform.
 
As a Senior Mobile Engineer, you'll work on our next-generation mobile applications, a specific project critical to our customers' needs. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new challenges across the full-stack as we continue to push technology forward.
 
Our products need to handle information at scale and extend beyond selling flights and hotels. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, UI design and mobile; the list goes on and is growing every day. 
 
We're a Product-oriented Mobile team with a growth mindset. We're curious problem solvers bold in our decisions. We like to collaborate, communicate, and share knowledge and technical ideas to grow together.
We give you autonomy over the software you build and offer you the freedom to choose the right tool for the job. 

Key Responsibilities

  • Take part in the entire product lifecycle and strategy (concept, design, test, release and support)
  • Collaborate with product managers and other engineers in cross-functional teams to create the best experience for our customers within our next-generation mobile applications
  • Create, maintain and implement the source code to develop mobile apps and mobile platform programs that meet the needs of our products and customers
  • Produce fully functional mobile applications by writing clean code and reviewing code of other team members providing constructive feedback
  • Research and suggest new mobile products and applications 
  • Understand how our business works and how products add value to our customers
  • Understand how technology impacts our business and could be an enabler for our success 
  • Learn and share experiences on new technologies and trends and how you can leverage them in current and future products
  • Collaborate and share knowledge with others across the group by cultivating deep technical understanding. Grow supporting peers through code reviews, mentorship and engineering initiatives

Qualifications

The Expertise You Have

  • Passion and enthusiasm, you love what you do with a pragmatic approach and attention to detail
  • 3+ years of professional experience developing publicly available Mobile Apps
  • Proven Android or iOS development experience 
  • Expert knowledge of React Native (Typescript) framework 
  • Knowledge of and experience with Mobile UI/UX design guidelines and development (custom views, interaction, animations, etc.)
  • Experience contributing to architecture decisions solving challenging problem at scale
  • Experience working in a mobile team using agile and extreme programming methodologies
  • Demonstrable experience sharing feedback with teammates in a collaborative and team-based organisation, through mentorship and leading team members fostering a culture of trust
  • Fluent in English 

Skills You Bring

  • Passion for creating amazing experiences on mobile apps
  • Comprehension of business needs
  • You do not see challenges but opportunities to simplify the product and technical design
  • Self-starter: you take the initiative, bring new ideas and go the extra mile
  • Humble and open-minded

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23d

Senior SEM Manager

lastminute.comBarcelona, Spain, Remote

lastminute.com is hiring a Remote Senior SEM Manager

Job Description

lastminute.com group is looking for an ambitious and highly motivated Senior SEM Manager to join the team.

The Senior SEM Manager will work closely with the Head of SEM. He/she will be responsible for planning, implementing, and analyzing different business strategies across brands and products with a strong focus on the SEM channel. She/he will work in line with marketing and business objectives using Google Ads, Bing Ads, and other Performance Marketing products and tools.

The Senior SEM Manager will be responsible for overseeing the day-to-day SEM processes and performance metrics for a group of markets and account managers. She/he will liaise with the different teams within the company and will take over full ownership of strategy and coordination for one of our key products as well as leading a variety of SEM projects. 

Key Responsibilities 

  • Development of customer acquisition strategy across different products for the SEM channel.

  • Daily looking and monitoring of sales, profitability, and target tracking.

  • Deliver performance reports and insights to the team and internal stakeholders promoting new ideas and methods

  • Lead interaction with product owners and coordinate internally to draw an effective strategy for the SEM channel.

  • Identification of growth opportunities, testing hypotheses and scaling winning tests to increase performance marketing traffic at a given target.

  • Monitor competitive metrics (market share, competition) proactively.

  • Build, lead, and deploy an effective APP and mobile strategy for the business.

  • Development of solutions and automation processes for operational consistency and efficiency.

  • Deliver annual forecasts and estimation of targets.

Qualifications

Skills and Experience

Essential

  • Proven Performance Marketing experience, +5 years with a preferred focus on SEM

  • Advanced Excel skills in order to interpret and analyse big chunks of data from multiple sources 

  • Very data-oriented, strong analytical and numeracy skills

  • Dynamic person with a data-driven approach; ability to leverage data to influence marketing decisions

  • Experience in managing large budgets for Paid Search campaigns

  • Web analytics experience, e.g. Google Analytics, etc

  • Good understanding of automated bidding (GoogleAds, SearchAds360, etc) 

  • Desire to collaborate with other departments outside of SEM team in order to enhance paid search campaigns

Desirable

  • Minimum knowledge of Mysql, BigQuery

  • Understanding of A/B test tools

  • Experience with DSP and DMP / CDP  solutions is a plus

  • A good understanding of App Campaigns channel is a plus

  • German, French or Italian as secondary language is a plus.

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lastminute.com is hiring a Remote Head of Media Sales DE

Job Description

We are seeking a results-driven Head of Media Sales with extensive knowledge of the German market. This role requires a highly organized, dynamic, analytical, creative, and client-focused individual dedicated to maximizing media revenue and profits for our group. This role requires a strong background in sales and business development.

Key Responsibilities:

  • Drive Media Sales Revenue:Focus on Digital Display, Branded Content, Sponsorship, Creative Solutions, and Programmatic/Data within the German market.

  • Business Development:Identify new business opportunities in the German market, develop tailored sales solutions, and present them to potential clients.

  • Relationship Management: Build, maintain, and manage relationships with Agencies, Trading Desks, independent trading desks, and other demand sources within Germany.

  • Product Sales: Sell multiple products to clients by identifying the right stakeholders for each product while maintaining a coherent product message and overall strategy.

  • Portfolio Management & Expansion:Independently build and manage a robust pipeline, accurately forecasting new business closure rates and revenue.

  • Collaborative Goal Achievement: Work closely with the Media Director to consistently achieve and exceed revenue goals.

  • Team Management: Collaborate with the Account Management team & our Global coordinator to achieve and exceed revenue goals.

  • Contract Negotiation: Manage presentations, build relationships, and negotiate contracts.

Qualifications

Skills and Experience:

Essential:

  • Proven experience in driving media sales revenue and negotiating at a senior level within the German market.

  • Strong background in sales and business development.

  • Demonstrated success in meeting and exceeding sales targets.

  • Exceptional presentation and communication skills.

  • Experience in structuring and negotiating deals within the media sales space.

Desirable:

  • Background in an agency or publisher environment.

  • Strong analytical skills with the ability to identify trends, troubleshoot issues, and make strategic business recommendations.

  • Previous experience in travel, technology, and/or consumer internet sectors.

Abilities and Qualities:

  • Thorough and meticulous with extreme attention to detail.

  • Proactive team player with a collaborative spirit.

  • Self-motivated, tenacious, and an effective problem solver.

  • Ability to work under tight deadlines with a positive, can-do attitude.

  • Strong communication skills, both internal and external.

  • Capable of working autonomously and independently.

  • Fluent in German and English, with a deep understanding of the German market dynamics.

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lastminute.com is hiring a Remote Telesales Agent - French

Descripción del empleo

La agencia de viajes líder en el sector en paquetes vacacionales te está buscando!!!!

¿Tienes dotes comerciales, te apasiona el mundo de las ventas y el trato con el cliente?

Lastminute.com está buscando un agente de televentas para el mercado francés.

Responsabilidades clave:
- Atender clientes tanto entrantes como salientes con francés
- Vender paquetes de vacaciones

Requisitos

  • Requisitos mínimos

    -Muy buen nivel de francés y español
    - Minucioso y meticuloso con extrema atención al detalle
    - Persona proactiva
    - Automotivado, tenaz, con iniciativa y capacidad de resolución de problemas
    - Buen comunicador interno y externo
    - Trabajar con objetivos comerciales

  • Requisitos deseados

    - Orientación a resultados empresariales
    - Versatilidad
    - Experiencia previa en Agencias de Viajes

 

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+30d

Database Administrator

lastminute.comLisbon, Portugal, Remote

lastminute.com is hiring a Remote Database Administrator

Job Description

lastminute.com is looking for Database Administrator with certified experience for our Technology department.

On top of the responsibilities below Datastore Engineer will collaborate directly with software engineers, SREs and DevOps  in order to pursue our vision to let engineers use the right technology for the right use case, self-use the platform delegating also part of Data management in a safe way.

Key Responsibilities

  • As Database Administrator we are responsible for the availability, performances, monitoring, and incident response of company databases running on multiple environments mainly based on MySQL, including also other datastore technologies like Redis, MongoDB, Elasticsearch, Kafka.
  • We are responsible to Develop, implement and maintain automation tools and manage and monitor diverse database technologies 

  • Contribute to Self Service capabilities 

  • Installation, configuration, monitoring, upgrading and maintaining complex databases in production and non-production environments

  • Collaborate with developers in defining optimal datastore needs and support them to optimize the usage.

  • Root cause analysis of database related issues

  • Create, support, and maintain business continuity and disaster recovery practices such as backup and recovery processes and implementation of high availability features ensuring DB are recoverable from backups/snapshot.

  • Manage tracking, alerting, and reporting of database servers

  • Be on-call for production databases on a rotation basis

Qualifications

Essential

  • Strong experience and knowledge of AWS and related Datastore services 

  • Minimum 4 years of experience as  DBA/DRE working with MySQL

  • Familiar with Linux OS (specifically, CentOS) and able to use the OS tools to investigate performance issues

  • NoSQL MongoDB/DocumentDB, DynamoDB, RDS, Elasticsearch, Elasticache/Redis knowledge

  • Strong understanding of configuration management tools like Ansible and IaC tools (Terraform) and their best practices.

Desirable

  • Knowledge of Mysql HA solutions (ex. Galera Cluster) and related traffic balancing methods.

  • Working experience in an Agile Environment would be a plus. 

  • Experience working with product owners or product managers

  • Certifications in one of above described fields

  • Good understanding of hybrid cloud architecture

  • Experience in the programming language Java

Abilities/qualities 

  • Proactive attitude, strong team working, communication and collaboration skills

  • Leadership attitude and mental flexibility

  • Excellent communication skills written and verbal skill is a must

  • Good spoken and written english

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lastminute.com is hiring a Remote Software Engineering Manager

Job Description

To support the growth of our business we are looking for a Software Engineering Manager. He/she will be responsible for growth and high performance of the software teams in a dedicated area of the product:

  • Ensure the teams’ efficiency and high quality work: enforce tech excellence, tech debt management and regular adjustment of processes and timelines in line with continuous improvement philosophy
  • Has clear understanding of the business and the reference domain, and fosters the knowledge’s growth among the team members, peers and stakeholders
  • Manage the budget and external vendors
  • Prioritise the issues and support the tech organisation in tackling them
  • Foster alignment among people in the teams, with stakeholders or between teams and locations
  • Communicate regularly about the plans, policies and procedures
  • Promote the healthy growth of a common code base and common infrastructure
  • Drive design and interactions at software architecture level
  • Collect requirements with impacts on software architecture and infrastructure
  • Work closely with Product Managers to manage project scope and ensure the technical deliverables are met
  • Hire & retain talents according to company goals
  • Set, follow up and measure teams’ and individual performance. Advise on growth and training needs and monitor progress
  • Promote self-mastery: coach team members to take responsibility for their own growth for example by looking for and providing meaningful feedback
  • Build an inclusive and judgement-free workplace with respect, teamwork, trust as core values

Qualifications

  • 2-3 years of previous experience in people management, in complex contexts and environments
  • Expert-level knowledge in technology sector and processes;
  • Data driven approach
  • Strategic thinking with pragmatic approach to development, balancing between output quality and time
  • Flexibility in trying new solutions and adapting to new scenarios;
  • Strong focus on people growth and teamwork, ability to mentor, coach and provide actionable feedback
  • Great communication and interpersonal skills, ability to explain complex information to non-technical management personnel and other stakeholders
  • Ability to negotiate and solve conflicts
  • Good organisational and planning skills
  • Italian language is an asset
  • Exposure to finance process is an asset
  • Travel industry background is an asset

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lastminute.com is hiring a Remote Senior Machine Learning Scientist

Job Description

We are looking for a motivated Senior Machine Learning Scientist to work with challenging real-world problems on big data. The selected candidate will be part of a team of ten machine learning/data scientists and three machine learning engineers. 

Key responsibilities will include:

  • Develop pseudo-realtime machine learning solutions to deal with challenging real-world problems on big data 
  • Develop ranking and recommendation algorithms to improve our customers’ experience
  • Collaborate in a cross-functional team, including machine learning scientists, software engineers, machine learning engineers, and project managers

Qualifications

 Essential

  • A Ph.D. in Computer Science, Mathematics, or Physics.

  • At least 5 years of experience in the field

  • Excellent knowledge of Supervised methods (Classification, Regression) and Unsupervised methods (Clustering, Feature Selection, Dimensionality Reduction) 

  • Experience in Reinforcement Learning (Multi-Armed Bandit, Markov Decision Process, and Q-learning)

  • Excellent knowledge of Python and SQL

  • Knowledge of the most important Python libraries for Machine Learning and Data Analysis (scikit-learn, Pandas, matplotlib, Numpy, Scipy, MLflow)

  • Experience with distributed version control systems: mostly Git (Github and/or Bitbucket).

  • Experience with Deep Learning (Recurrent Neural Networks, Convolutional Neural Networks, Transformer, and Autoencoders)

  • Experience with Keras (and TensorFlow) or PyTorch

Desirable

  • Able to find creative solutions to interesting problems
  • Curious with a constant desire to learn and collaborate
  • Knowledge of Spark is a plus

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+30d

Cloud DevOps Engineer

lastminute.comBarcelona, Spain, Remote
DevOPSterraformansiblejavadockerkubernetespythonAWS

lastminute.com is hiring a Remote Cloud DevOps Engineer

Job Description

lastminute.com is looking for Cloud DevOps Engineers with certified experience for our Technology department based in Chiasso, Poland and Spain. DevOps will collaborate directly with software engineers and SRE in order to bring a new culture empowering functional teams to self-use the platform.

Key Responsibilities

Will be part of engineering teams working side by side with engineers and product owners to improve release management infrastructure and processes

  • Improve and evolve the current Self-Service Capabilities to developers
  • Actively contribute to define common processes  like Cloud governance, new technologies adoption, cost management and optimisation
  • Collaborate with SRE teams to increase awareness of day-to-day issues for developers and inform a reliability roadmap
  • Understanding product engineering problems and where new processes and automations can improve workflows
  • create a DevOps culture of communication and support between product engineering and SREs
  • Collaborates with others on the project to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem
  • Administer and provision part of infrastructure through IAC (Terraform) 
  • Support teams on legacy stack migrations to AWS
  • Support teams on SLI/SLO/SLA definition and related implementation
  • Collaborate closely with architects, developers, database administrators in order to handle the reliability and scalability of the infrastructure

Qualifications

Essential

  • + 4 years experience as DevOps
  • Strong experience and knowledge of AWS 
  • Strong knowledge of Docker and Orchestration frameworks (Kubernetes, EKS)
  • Experience working in microservices based architectures
  • Strong understanding of configuration management tools like Ansible and IAC tools (Terraform) and their best practices.
  • Good knowledge and hands-on experience using Continuous delivery and deployment tools like GitlabCI, Spinnaker or similar (CircleCI / GoCD / Github Actions …)
  • Knowledge of tooling such as Helm, Gitlab CI, Terraform, Gitlab, Vault etc.
  • Good Knowledge of languages like Go, Python 
  • Familiarity  understanding of change management and incident management processes

Desirable

  • Experience working with product owners or product managers
  • Certifications in one of above described fields
  • Good understanding of hybrid cloud architecture
  • Experience in the programming language Java

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lastminute.com is hiring a Remote IT Service Management Engineer

Job Description

An exciting new opportunity in our IT Service Management Team dedicated to provide governance on incidents and changes.

ITSM team is a cross-functional and key figure, embedded in the Tech Department, but working closely with almost all Company Departments, such as Product and Development, Customer Operation, Legal and DPO, Finance, and others.

ITSM contributes to the operations of IT systems by managing incidents and keeping track of system changes in line with ITIL best practices. It aims to prevent business disruptions or downtimes, and facilitates issues fix management .

The new Manager will challenge the status quo and make the ITSM team even more effective in providing value for the Company by producing consistent metrics and inputs to learn from failures and vehicle the improvement of efficiency and resilience of lm IT systems, through the collaboration of all stakeholders. 

Being technically focused is not an essential requirement for this role. If you have a natural disposition for driving improvements and providing value across the organisation, then this role will provide the opportunity and support for you to do so.

The IT Service Management Engineer area of responsibility:

  • Deliver and apply ITSM policies, processes and procedures
  • Work together with teams across all levels of the organization to embrace the ITSM Governance standards (changes, incidents and problems management)
  • Ensure all stakeholders are aware and informed of planned changes and ongoing incidents
  • Initiate the procedure for handling detected incidents, including record basic details of the incident (symptoms, basic diagnostic data, etc.) and escalation to competent teams (Incident Commander)
  • Assist in the investigation of problems and other requests for support, maintaining and updating incidents records throughout the incident life cycle
  • Make initial diagnosis of any problems and advice on known solutions, where applicable, provide information on updates, known errors, changes in availability, new facilities, etc. 
  • Communicate across organisational boundaries - from engineers through to senior managers - and collaborate with senior management on achieving delivery targets of services availability
  • Work with software engineers, SREs and engineering management heads to identify process improvement opportunities and incident reduction
  • Generate and understand and share statistical service reports on logged issues and changes.
  • Contribute to the creation of the roadmap of initiatives of the ITSM team

Qualifications

Skills and Experience - Essential

  • Minimum 5 years relevant work experience Technical background ideally in ITSM
  • Services and IT Knowledge of Systems management platforms, Service Management solution, ITIL
  • Understanding of software development lifecycle and IT infrastructures
  • Ability to understand services which are provided on a 24x7x365 basis
  • Excellent communication skills (both written and verbal) around facilitation skills, issues and opportunities
  • Analyzing, designing, and presenting Data in a way that assists individuals, Businesses, and organizations (teams) making better decisions
  • Solution-oriented
  • Excellent documentation skills and attention to details
  • Ability to deliver technical presentations competently and blamelessly
  • Create or upgrade performance indicators to locate correct problems
  • Fast understanding of the Business and needs
  • Identifying process improvement opportunities with Business (efficiency and effectiveness) and recommending solutions that detail pros, cons and risks

Skills and Experience - Desirable

  • Jira / EazyBI tools / Slack expertise / Google Suite
  • Good understanding of Agile methodologies
  • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • Understanding the complexity of tech reality and tech OKRs and contribute to continuous improvement of metrics and delivery
  • Available for occasional travel required in Europe.
  • Analytical skills to assess the quality and meaning of Data
  • Using technical expertise to ensure Data is accurate and high-quality (removing corrupted Data, fixing wrong information, ..) 
  • Analyzing and exploring Data
  • Expertise in statistics
  • Visualising Data, reports and dashboards

Abilities/qualities 

  • Able to work in a fast paced production environment
  • Attention to details and verify correctness of information
  • Able to handle multiple tasks and projects with various and changing levels of priority
  • Highly proactive, uses initiative, problem solver
  • Good relationship builder and able to position the role as a key ally, support and help to delivery teams
  • Able to influence and show leadership at all levels of an organization
  • Able to work to tight deadlines whilst maintaining a can-do attitude
  • Willingness to make things happen
  • Committed to, and actively works towards, continuous self-improvement and growth of others around him/her
  • Negotiation skills
  • Providing training and mentoring to other members of the ITSM team

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