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Lanshore




Lanshore is hiring a Remote IT Commissions Specialist 100%WFH

Job Description

The CommissionsSpecialist is responsible for configuration and development in multiple Commissions and Incentive systems such as Varicent, SAP Commissions (Callidus) or CaptivatelQ, including calculation streams, data, reporting, ETLs and support our client’s incentive compensation plans.

 

Will work with other experienced developers with SOL and relational database knowledge. Requires experience in SSRS. Assist in training users on reporting tools and analysis of data.

 

Responsibilities

·        Build and modify incentive plans and components in the multiple platforms used for commissions and SOL Server.

·        Ensures change controls, compliance, risk management, business continuity activities for Incentive systems.

·        Directs the evaluation existing systems and procedures to identify deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage. Reviews the analysis, development and revisions to existing system logic difficulties and documentation as necessary.

·        Primary liaison to business partners (internal and/or external) through coding and implementation to ensure incentive plans are implemented correctly in the commissions tool.

·        Works with internal and external customers, including cross functional teams, to gather specifications for data and report requirements.

·        Creates and executes a data integrity/consistency plan for monitoring data across multiple platforms on a regular basis.

·        Develops SOL queries to extract, manipulate and/or calculate information to fulfill data and reporting requirements.

Qualifications

Requirements Knowledge & Experience

 

·        2 years of experience with database experience and/or direct report writing with SOL Server.

·        Comprehensive knowledge and experience with SQL queries.

·        Strong understanding and experience using Microsoft Excel.

·        Ability to handle and manipulate large volumes of data.

·        Ability to communicate verbally and in writing.

·        Ability to build collaborative relationships.

·        Ability to give presentations to clients.

 

 

 

·        English: Advanced 80% - 90%

 

Desirable experience in some or all of the following:

·        Experience with the Varicent ICM product.

·        Experience SAP Commissions (Callidus).

·        Experience with JIRA.

·        Experience with Bitbucket.

·        Experience in one or more of the following: Hana, Crystal Reports, Tableau, Power BI and Excel

·        Experience with unit testing frameworks.

·        Excellent analytical, mathematical, and creative problem-solving skills.

·        Excellent written and oral communication skills.

·        Excellent listening and interpersonal skills.

·        Teamwork oriented.

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+30d

Product Support Engineer 100%WFH

LanshoreSan José, Costa Rica, Remote

Lanshore is hiring a Remote Product Support Engineer 100%WFH

Job Description

The Product Support Engineer is someone who enjoys the technical side of things but likes talking to people every once in a while. You will need the ability both to investigate technical problems and communicate them to others. When someone has a challenge on their automations, they come to us.

You will have access to a wide array of resources. With these tools, we expect you to be bold and immersed in all manners related to the supportability of our RPA products.

If you like complex challenges, cutting edge technologies this would be the role for you.

 

Responsibilities

·        Engage with customers, investigate technical issues they may have, and either solve the issue or escalate them to the product team. (Expect to be challenged on a technical level!)

·       Your primary technical focus will be on the infrastructure and deployment of our products.

·        Typical customer engagements can include investigating bugs, troubleshooting deployments, handling outages, etc.

·        Set up environments for debugging, explore products, and cultivating supportability knowledge.

·       You will mentor and knowledge share with the support team.

Qualifications

  • Experience with troubleshooting and administrating networks (HTTPS, network diagnostics, etc). All our technologies have web server-based components and rely heavily on HTTPS.
  • Demonstrated knowledge and experience with Web Server technologies (experience with IIS is a plus).
  • Unix-like administration experience (We expect you to be able to troubleshoot and configure software running on a Unix-like operating system).
  • Experience working in a cloud hosted environment (Azure, AWS, etc). This includes setting up testing environments, and advising customer on their setups.
  • Experience with containerization technologies (Kubernetes is preferred, but Docker is okay).
  • Experience in writing scripts.
  • Demonstrated experience working with customers and organizations
  • Fluent written and spoken English is mandatory, fluency in any other language is a plus
  • English: Advanced 80% 90%

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+30d

Back-End Developer 100%WFH

LanshoreSan José, Costa Rica, Remote

Lanshore is hiring a Remote Back-End Developer 100%WFH

Job Description

The Back-End Developer will manage the interchange of data between the server and the users. The primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Make sure the website is scalable and that it can still function when hit by large loads—be that traffic or demanding scripts. They are also tasked with maintaining and testing existing back end elements to ensure they’re as fast and efficient as possible. Data storage also comes under their remit, which requires them to have a good knowledge of data security and compliance.

The developer will be working with a broad team of cross-functional resources across various organizations and will partner with client business and IT teams, owning technical aspects of an engagement. This role comes with significant visibility to management and requires excellent communication and presentation skillsets.

 

Qualifications

Formal studies

 

  • Bachelor’s degree in computer science engineering or similar.

  • 1+ year demonstrated information technology experience in application development, DevOps, and information technology capacity.

  • 2+ years of experience as a Back-end Developer.

  • Basic understanding of front-end technologies and platforms, such as JavaScript, HTMLS, and CSS3

  • English: Advanced 80% - 90%

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+30d

Technical Project Manager

LanshoreSan José, Costa Rica, Remote

Lanshore is hiring a Remote Technical Project Manager

Job Description

The Technical Project Manager is responsible for the provision of technical project planning and management of all the projects and/or initiatives assigned to him/her from inception to execution, by making sure that the projects are in line with company plans, priorities and expectations.

Is also responsible for maintaining budgets, enforcing deadlines, supervising team members, manage all levels or forms of service delivery which includes the design, analysis, training, testing, and setting-up of solutions.

He/she will also be responsible for all kinds of project management functions, scheduling, risk management, resource management, setting standards, sequential status reports, and both internal and external communication linkages in the company ensuring customer satisfaction.

Qualifications

Requirements Knowledge & Experience

  • +4 years of applicable experience in Project Management in the software development area.
  • Experience with Agile methodology (Scrum).
  • Experience in DevOps.
  • Demonstrated understanding of Project Management processes, strategies and methods.
  • Experience mentoring, coaching and developing rising talent in the technology department.
  • Excellent time management and organizational skills and experience establishing guidelines in these areas for others.
  • Strong sense of personal accountability regarding decision-making and supervising department teams.
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality.
  • Ability to predict challenges and seek to proactively head-off obstacles.
  • Excellent and effective communication and leadership skills.
  • Good interpersonal skills so as to be able to relate with people or personnel from different units of the company.
  • Demonstrated ability in people management, strategic planning, risk management, change management, project management.
  • Experience in business process mapping or operational redesign / improvement.
  • Full understanding of software development lifecycle best practices.
  • Knowledge of both theoretical and practical aspects of project management.
  • Availability to travel 20%
  • English: Advanced 80% - 90%

Desirable experience in some or all of the following:

  • Professional Project Management Certification from accredited intuition preferred
  • Experience with JIRA.
  • Excellent understanding of the organization’s goals and objectives.
  • Excellent analytical, mathematical, and creative problem-solving skills.
  • Excellent written and oral communication skills.
  • Excellent listening and interpersonal skills.
  • Keen attention to detail.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Highly self-motivated and directed.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Formal Education

· Bachelor’s degree in computer science engineering or similar

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Lanshore is hiring a Remote Technical Account ManagerJob title is “Technical Account Manager”

Job Description

Job Description

 

  • The Technical Account Manager will be an extended part of client’s technical team ensuring automation solutions are running effectively
  • Assist customers in resolving their technical challenges including provision of infrastructure installation, upgrade planning and oversight
  • Act as a technical advisor to customers while performing code reviews, infrastructure scaling guidance and holding preventive care sessions
  • Assist in technical support for customers to support pre-sales and post-sales processes
  • Address all product-related queries on time
  • Hold educational and informational training sessions to enable our clients to use UiPath products effectively
  • Provide developers with customers’ feedback and contribute to identification and creation of new features or products
  • Perform initial or secondary investigations and respond to online and phone support requests
  • Deliver periodic reviews with customers (e.g. Health checks)
  • Proactively analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Collaborate cross departmentally within UiPath to establish and communicate best practices

 

Requirements

  • A degree in Computer Science or relevant degree
  • A minimum 3-5 years experience in programming .NET (C#, C++, VB, Java or Powershell)
  • Fluency in written and spoken English is mandatory
  • 3-5 years relevant work experience in a customer-facing, technical account management
  • Previous experience working with Automation Anywhere, Blue Prism, Pega or Nice is preferred
  • SaaS and Cloud experience a benefit
  • Solid technical background with hands on experience in digital technologies
  • Experience in technical support, project management, technical sales and consultancy. Previous experience in application or implementation support domain is a plus
  • Experience in one or more of the following is desirable: Windows and Linux server infrastructure, IT, network troubleshooting, and security
  • Familiarity with software and front-end development
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
  • Diplomacy, tact, and poise under pressure when working through customer issues.
  • Willingness to travel approximately 50%
  • Preferred UiPath Certifications – RPA Advanced, Infrastructure fundamentals
  • Solid technical background with hands on experience in digital technologies
  • Experience in one or more of the following is desirable: Windows and Linux server infrastructure, IT, network troubleshooting, and security
  • Previous experience with UiPath or other relevant vendor products is highly desired
  • Seniority Level

    Mid-Senior level

  • Industry

    • Information Technology and Services
  • Employment Type

    Full-time

  • Job Functions

    • Sales
    • Business Developme

Qualifications

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+30d

Front-End Developer 100%WFH

LanshoreSan José, Costa Rica, Remote
agileDesignUI/UX designPhotoshopmobileapigitcssangularjavascript

Lanshore is hiring a Remote Front-End Developer 100%WFH

Job Description

Job Description

The Front-End Developer will ensure the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency, and maintaining brand consistency across all web pages, among other duties.

Responsibilities will include translation of the UI/UX design wireframes to actual code and customer needs into functional and appealing interactive applications that will produce visual elements of the application. This in order to bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

The developer will be working with a broad team of cross-functional resources across various organizations and will partner with client business and IT teams, owning technical aspects of an engagement. This role comes with significant visibility to management and requires excellent communication and presentation skillsets.

 

Responsibilities

 

· Develop functional and appealing web- and mobile-based applications based on usability

· Provide website maintenance and enhancements

· Use a combination of markup languages to write web pages

· Write functional requirement documents and specifications

· Create quality mockups and prototypes on tight timelines

· Assist back-end developers with coding and troubleshooting

· Create cascading style sheets (CSS) that are consistent across all browsers and platforms

· Maintain graphic standards and branding throughout the product’s interface

· Stay up-to-date on emerging technologies

· Promote usability best practices

· Ensure the technical feasibility of UI/UX designs

 

 

Position Requirements Knowledge & Experience

 

· Bachelor’s Degree or direct and applicable work experience

· 1+ year demonstrated information technology experience in application development, DevOps, and information technology capacity.

· 2+ years of experience as a Front-end Developer.

· Proficient understanding of web markup, including HTMLS, CSS3

· Proficient understanding of client-side scripting and JavaScript frameworks such as Angular, React, jouery, etc.

· Good understanding of asynchronous request handling and partial page updates.

· Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image.

· Proficient understanding of cross-browser compatibility issues and ways to work around them.

· Proficient understanding of code versioning tools, such as Git

· Experience with API connections like REST web services.

· Experience with Azure.

· Good understanding of SEO principles and ensuring that application will adhere to them.

· Familiarity with browser testing and debugging

· Sense of ownership and pride in your performance and its impact on company’s success

· Critical thinker and problem-solving skills

· Team player

· Good time-management skills

· Great interpersonal and communication skills

 

· English: Advanced 80% - 90%

 

Desirable experience in some or all of the following:

 

· Experience with Agile methodology.

· Knowledge of graphics software such as Adobe Suite, Photoshop etc.

· Experience implementing solution on cloud / hosted environments.

· Energized by collaborating with stakeholders, not only in IT, but throughout the enterprise.

· Excellent analytical, mathematical, and creative problem-solving skills.

· Excellent written and oral communication skills.

· Excellent listening and interpersonal skills.

 

Formal studies

 

· Bachelor’s degree in computer science engineering or similar

Qualifications

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+30d

Quality Assurance Analyst 100%WFH

LanshoreSan José, Costa Rica, Remote

Lanshore is hiring a Remote Quality Assurance Analyst 100%WFH

Job Description

Company Description

 

We’re a forward thinking digital process consultancy, implementor and outsourcer, with domain expertise in sales planning, forecasting, incentive compensation, total pay and back office administration.

 

Job Description

 

The QA Analyst will be responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects. The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines. You will be responsible for ensuring that the end product meets the minimum quality standards, is fully functional and user-friendly.

 

To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities. The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.

 

Quality assurance analysts document the entire quality testing process. Describe the program, evaluation, testing methods, and any improvements made to the software. Including training materials and instruct users how to use the software properly.

 

Responsibilities

  • Design and implement testing plans for products to ensure that all objectives are met.
  • Identify procedures and scenarios for the quality control of products and services
  • Process product reviews and inform the development team of defects and errors
  • Communicate quantitative and qualitative findings from test results to the development team
  • Monitor efforts to resolve product issues and track progress
  • Ensure that the final product satisfies the product requirements and meet end-user expectations
  • Spot areas for improvement to enhance the product's efficiency
  • Research the current market for similar products and compare results
  • Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
  • Recommend , imp lement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
  • Draft quality assurance policies and procedures.
  • Investigate customer complaints and product issues.
  • Work as part of a team to develop new testing tools to make the troubleshooting process more efficient

Qualifications

  • 2+ years of experience in writing clear, concise and comprehensive test plans and test cases
  • Keen attention to detail
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Creative and innovative thinker
  • Diligent and meticulous
  • Experience in quality inspection, auditing, and testing.
  • Experience documenting bugs, issues, evidence or any other important item to ensure that the requirements are being met.
  • Strong analytical and problem-solving skills.
  • Meticulous attention to detail.
  • Strong knowledge of software QA methodologies, tools and processes
  • Hands-on experience with both white box and black box testing
  • Hands-on experience with automated testing tools
  • Solid knowledge of SOL and scripting
  • Experience working in an Agile/Scrum development process
  • Experience with performance and/or security testing is a plus
  • Availability to travel 20%
  • English: Advanced 80% - 90%

Qualifications

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