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A selection of jobs from the previous newsleterrs.

Virtual Staff is hiring a Remote Customer Service Specialist

Our client is Australia’s largest provider of aesthetic and medical-grade technology. They deliver cutting-edge treatment technology, skincare, accessories, and business support to over 4,500 stockists across Australia, New Zealand, and beyond.

They are now looking to hire a Customer Service Specialistto provide 5-star support to customers.

Job Responsibilities:

  • Handle client inquiries via phone, email, and social media with professionalism.
  • Maintain accurate client interaction records using CRM systems like HighRise.
  • Support the sales team by managing leads and completing sales-related tasks.
  • Provide clear communication and follow-up to ensure client satisfaction.
  • Attend weekly team meetings and training sessions to enhance service quality.
  • Acknowledge client enquiries via email promptly if they can’t be actioned immediately.
  • Provide basic information on services, equipment, and policies, and refer enquiries to the relevant department.
  • Escalate urgent client support tasks via WhatsApp, ensuring responses within 10 minutes.
  • Resolve client conflicts, ensuring effective solutions and continuous follow-up.
  • Monitor enquiry trends and collaborate with departments to develop solutions.
  • Process and manage leads, including assigning new deals in the CRM.
  • Manage invoices, consumable orders, and client information updates.
  • Assist in maintaining a high standard of client support and satisfaction.
  • Ensure client information is up-to-date and manage email subscriptions.
  • Have a thorough understanding of departmental practices to effectively filter and forward enquiries.
  • Experience in customer support or sales aftercare (essential).
  • Experience using CRM systems (preferably HighRise).
  • Knowledge of customer service principles, with strong communication and organisational skills.
  • Previous experience in the beauty therapy industry (preferred).
  • Proficiency in Microsoft Office and various communication tools (WhatsApp, Monday, Easy Insights).
  • Ability to build rapport with clients, and work independently, and within a team.
  • Must be self-motivated, task-focused, and able to meet deadlines.
  • Willingness to work weekends (every Sunday, 3 hours).
  • A commitment to delivering exceptional customer service, aligned with the company's mission to "Make People Feel Wonderful."
  • Permanent work-from-home set-up
  • Dayshift (Australian business hours)
  • Full-time job
  • HMO
  • Paid leave
  • Christmas Bonus

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Cloudflare is hiring a Remote Customer Success Manager - SLED

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Job Locations: Austin, TX OR Washington, DC

We are seeking a dynamic and experienced Customer Success Manager to join our growing US Public Sector team. The Customer Success Manager will be responsible for developing and nurturing relationships with customers in our US Public Sector team’s State, Local, and Education (SLED) segment to drive mutual growth and success. This role is critical in ensuring our customers are empowered to succeed with Cloudflare's solutions and maximizing the value we deliver to them.

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success Managers, Channel Account Managers, and Sales Operations Strategists all work together to help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

What you'll do

You will work alongside our Sales team and Customer Solutions Engineers to ensure the success of Cloudflare’s SLED customers. You will bring strong relationship-building experience, product knowledge, project management, organizational and problem-solving skills, as well as a high degree of empathy to maintain a best-in-class customer experience. 

You will maintain a deep understanding of our customers’ goals and be an internal champion of the features/functionality most critical to their specific organizational needs. You are ultimately responsible for the retention and expansion of your book of business; which is driven through consistent communication and collaboration with our customers’ teams and demonstrating the value the products and services provide to their organization via quarterly reviews. 

The role will sit on the Customer Success Team in order to maintain familiarity with best practices and processes to ensure the success of our Enterprise customers.

Additional responsibilities will include:

  • Manage the customer life cycle, which includes initial launch and technical integrations or enablement, maintaining a healthy steady state, quarterly goals assessment, product roadmaps and executive alignment, and renewal of the partnership.  
  • Enable customers on processes, engagement models and share all relevant resources. Work continuously to manage expectations with key stakeholders.
  • Work with your customer account teams to plan and execute long-term account plans to facilitate retention and expansion via product and consumption growth. 
  • Develop and maintain long-term relationships with stakeholders in your account portfolio.
  • Work cross-functionally with Sales, Product, Engineering, Support, Marketing, and other teams to resolve customer challenges and work towards their stated goals.
  • Manage customer feedback and product needs by providing feature requests to internal teams and advocating for prioritization within the product roadmap. 
  • < 25% travel

Desirable skills, knowledge and experience

  • Bachelor's degree required. Masters is a plus
  • 5+ years of experience in a Customer Success/Account Management role servicing enterprise accounts
  • Experience working in the US Public Sector space, preferably SLED
  • A good understanding of the layers of a multi-cloud environment
  • Experience with project management and account portfolio planning and prioritization
  • Ability to prioritize, multi-task, and problem-solve effectively under pressure
  • Strong phone and interpersonal communication skills (verbal and written) as well as executive presence
  • Track record of successful planning and execution of Executive Business Reviews
  • Basic understanding of computer networking and “how the internet works”
  • Curiosity to learn about the cloud security and performance industry
  • Understanding of application, server, and network security is a plus
  • Proficiency with CRM software (e.g., Salesforce and Gainsight) is a plus

Compensation
Compensation may be adjusted depending on work location.

  • For Colorado, Austin and New York based hires: Estimated annual salary of $113,000 - $139,000
  • For Washington, New York City, and California (excluding Bay Area) based hires: Estimated annual salary of $120,000 - $146,000
  • For Bay Area based hires: Estimated annual salary of $126,000 - $154,000

Equity
This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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10d

Senior Consultant

DynatraceMexico City, Mexico, Remote
SalesDevOPSDesignazurejava.netdockerkuberneteslinuxAWSNode.jsPHP

Dynatrace is hiring a Remote Senior Consultant

Job Description

In this role, you’ll work directly with our customers to implement, configure, provide training, and deliver use-case consulting. You’ll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of web applications.

Ideally you have a background in technology with an application focus and are a natural problem solver who likes a variety of challenges. The Dynatrace Platform touches multiple groups, making this a visible position within our customers. It helps to be personable and outgoing because you’ll be right in the middle of things, having regular interactions with developers, architects, business analysts, and line-of-business executives. You’ll be the direct cause of “wow!” experiences at our customers.

  • Define and deliver education sessions focused on Dynatrace solutions in our customers’ environments
  • Consult with customers to understand, and then meet, their business and technical goals
  • Install, configure, and troubleshoot Dynatrace products
  • Serve as subject matter expert on Dynatrace techniques and best practices, combining product expertise with your skills and knowledge
  • Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.
  • Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices
  • Use Dynatrace products to find and point out obvious application performance problems and other low-hanging fruit for those great “aha!” moments
  • Participate in project scoping
  • Build relationships that support the successful adoption and integration of Dynatrace products throughout the application lifecycle
  • Partner with the sales team as needed in presales technical sessions
  • Recommend complementary products or product features to meet customer goals

Qualifications

Required Skills:

  • Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
  • 2-3+ years hands-on design and programming in some object-oriented language, preferably in a Java or .NET environment, preferably on medium-to-large online systems. This is not a programming position, but our team routinely works with customer developers and architects and must have these skills to be credible. Appropriate university-level programming coursework may be acceptable
  • 2-3+ years consulting, presales, or support experience with application-focused software requiring interactions outside of the data center (other APM tools; large, packaged apps; not simply infrastructure)
  • Architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platform and “new stack” technologies such as PHP, node.js, Docker, etc.
  • Experience with data presentation via charts and dashboards
  • Understanding of code- and container-level performance tuning, troubleshooting, and architecture best practices in large multi-tier and SOA-based applications
  • Proven problem-solving nature, with an engaged, self-motivated, can-do attitude
  • Comfortable doing common Windows and Linux administration, and with Linux/UNIX command line
  • Comfortable creating and maintaining personal virtual machines (Windows and Linux guest OSes) with products such VMWare Workstation, Parallels, or VirtualBox
  • Excellent verbal and written English or regional communication skills and attention to detail

 Desired Experience:          

  • 3+ years consulting experience with Dynatrace technology consulting
  • Dynatrace Professional certifications
  • Prior classroom or formal training experience
  • Prior senior-level development experience in Java, .NET, or PHP environments
  • Experience in DevOps, CI, and CD
  • Experience in a major vertical such as Finance, eCommerce/Retail, Insurance
  • Performance tuning in other application tiers (Database, Network, Storage, etc)

Current knowledge of and certifications in “new stack”, cloud, big data, and other key technologies (AWS, GCP, Azure, PCF, OpenShift, Docker, Kubernetes, SNOW, Splunk)

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10d

Customer Experience Representative

carwowPorto,Porto District,Portugal, Remote Hybrid

carwow is hiring a Remote Customer Experience Representative

THE CARWOW GROUP

Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer.

What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. 

In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.


WHY JOIN US?

Shortlisted in the prestigious Culture 100 list of the top Growth companies to work for by Hyer; we also recently raised $52m in funding led by global venture capital firm an early backer of LinkedIn and Shopify, Bessemer Venture Partners, to accelerate our growth plans! 

As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers.

Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!).

Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in!



THE ROLE

Joining our Customer Experience department you will be the first point of contact for our customers coming into the business. Ensuring we offer the best car buying and selling experience, you will measure your success in quickly ascertaining our customers needs and handing across to the appropriate departments. You will be a self-starter who is organised and able to manage your own workload.

WHAT YOU'LL NEED

  • You will have experience of working in a contact centre environment, dealing with a high volume of inbound calls, emails and chats
  • You will be an effective communicator - one of our company values is Clear which states we strive for clarity and simplicity in all our communication. You are a natural communicator, understanding how to interact with people in different environments
  • You are curious, we have an insatiable hunger to stay ahead and achieve our mission, constantly improving our business, our work and ourselves. You are a problem solver, quick thinker and striving to find the best solution
  • We aim to Wow users, industry partners, ourselves and each other. You go above and beyond in your work, doing whatever it takes to offer the best experience and service possible. We hold high standards for every interaction someone has with us, connecting emotionally and creating delight
  • You have excellent spoken and written English capabilities
  • Hybrid working
  • Competitive salary to fund that dream holiday to Bali
  • Share options - when we thrive, so do you!
  • Private Healthcare, for peace of mind
  • Meal allowance card (8,32€ per working day)
  • Monthly coaching sessions with Spill - our mental wellbeing partner
  • Enhanced holiday package, plus bank holidays 
    • 28 days annual leave
    • 1 day for your wedding
    • 1 day off when you move house - because moving’s hard enough without work!
    • On your third year anniversary, you get 30 days of annual leave per year
    • On your tenth year anniversary, you get 35 days of annual leave per year 
    • Option to buy 3 extra days of holiday per year  
  • Work from abroad for a month (due to popular demand, this offer excludes the moon). 
  • Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
  • The latest tech (Macbook or Surface) to power your gif-sending talents
  • Up to £500/€550 home office allowance for that massage chair you’ve been talking about
  • A generous learning and development budget to help you master your craft
  • Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
  • Refer a friend, get paid. Repeat for infinite money
  • Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

#LI-RV1

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Quest National Services is hiring a Remote Provider Enrollment Specialist

Job Description

The Provider Enrollment Specialist facilitates the application from a new provider through all stages in order to enroll the provider with commercial and/or government payers as well as facilities. The Specialist is also responsible for updating practitioner information in both the internal software and with external payers. In addition to data entry, the specialist also maintains copies of licensure, certificates, and other documents necessary for the enrollment process, maintains provider CAQH profiles, and conducts verification of all data, ensuring accuracy and timely entry of information. The specialist shares essential updates with providers and the internal team as necessary in weekly summary reports.

  • Conducts the enrollment process and maintains provider information in enrollment platform
  • Adheres to deadlines and enrollment schedules by tracking files through all stages
  • Communicates with providers, payers, MSOs, CVOs via email, phone, and mail.
  • Helps the department move to paperless by centralizing all provider data gathered in software
  • Maintains confidentiality and responsibility for all enrollment files through the process

Qualifications

  • High School Diploma or GED
  • At least 2 years provider enrollment experience including remote / work-from-home experience.
  • Payer contract negotiation experience preferred.
  • Intermediate to advanced skills in MS Office Suite, including Excel 
  • Proficiency in the use of e-mail and skilled in maneuvering through the internet using multiple search engines.
  • Excellent professional, oral, and written communication
  • Strong organizational skills with attention to detail
  • Strong work ethic and ability to follow established timelines to complete tasks
  • Willingness to establish and maintain effective work relationships with providers, payers, MSOs, CVOs, co-workers, supervisors, and managers
  • Represent Contracting Providers in a competent and professional manner

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Cloudflare is hiring a Remote Technical Support Manager

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Location: Kuala Lumpur, Malaysia

About the department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

What you'll do

Do you like solving complex problems? Are you great at helping a team grow to surpass their potential together? Do you enjoy interacting with people at all levels and roles?

As a Technical Support Manager at Cloudflare you will:

Provide World-Class Support to our Millions of Customers - You will help the team triage and answer high priority tickets from both top partners and free customers, understand our customers needs and problems, in depth, in order to provide insights on them to the company and solve them, and are confident in addressing customer escalations with team members.

Manage Technical Support Engineers - You will coach the team to excel at their jobs, manage individual and team projects to on-time completion, have regular one-on-ones with everyone on your technical support engineering team, encourage professional development, help with training and QA, manage the support hiring process, and keep team morale high.

Help Manage and Improve Tools and Processes -You will manage and continuously improve our processes for helping customers, managing the team, and working with the rest of the company. They will also help to manage all of our support tools and software.

Work Cross-Functionally With Other Teams - You will work with other teams to guide projects that help the support team, customers and the company. You will act as the Voice of the Customer to communicate clearly the requests and problems our customers are reporting to the rest of the company through to resolution.

Examples of desirable skills, knowledge and experience

  • Minimum of 3 years of team lead or management experience, with teams of 4 or more people
  • Experience managing Support Engineers' performance and development
  • Strong experience at hiring, coaching, and training Support Engineers
  • Experience managing a team to meet and exceed their individual, team, and company goals
  • Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
  • Fundamental understanding how the Internet works (OSI Model) 
  • Knowledge of DNS, SSL/TLS, HTTP, and network related concepts
  • Familiarity with command line and command line tools including curl, dig, traceroute
  • Experience providing global support that follows the sun 24x7x365
  • You have strong communication skills, both verbal and written
  • Past experience or interest in working at a fast-paced and high-growth company
  • Ability and willingness to work occasional weekends, holidays, and after hours

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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11d

Customer Service Specialist

AlpineVista, CA, Remote

Alpine is hiring a Remote Customer Service Specialist

Job Description

The Customer Service Specialist performs a variety of job functions integral to RxSafe, including trade show coordination, vendor management, receptionist for the Customer Support 800 line, and PakMyMeds program. The successful candidate will be highly organized, possess excellent communication and listening skills.

  • Answer incoming calls on 1st or 2nd ring, demonstrating great listening skills and creating an excellent first impression of RxSafe.
  • De-escalate and proactively manage support calls and customers. Provide updates when waiting for 30 minutes or more for a call back from the technical team.
  • Enter Support tickets into ticketing system (Zendesk).
  • Maintain constant communication with technical support team to reduce queue call time lag. (Slack is one of many tools for this.)
  • Escalate to Manager &/or Director when call queue wait time exceeds 1 hour or there is a “hard-down” needing rapid response from team.
  • Coordinate virtual and in-person tradeshows and events (i.e., webinars), including managing all logistics, people, and equipment, to enable sales of pharmacy automation systems.
  • Facilitate customer surveys, reporting, and organizing survey results, and follow-up.
  • Manage and maintain open RMA orders.
  • Proactively work with Accounting and customers to invoice those who have not returned our requested parts.
  • Occasional travel requested / required.

Qualifications

  • A results-driven marketer with high attention to detail, creativity, communication, and analytical skills
  • Excellent reporting skills, familiar with organizing data and marketing/research insights
  • Outstanding ability to think creatively, critically, and identify and resolve problems
  • Excellent verbal, written and listening communication skills
  • Knowledge of HubSpot, Slack, Zendesk, SurveyMonkey and Zoom preferred
  • Ability to work within a team and independently
  • Experience with CRM workflows, analysis, and reporting tools, esp. HubSpot
  • Strong organizational, time management, and multi-tasking skills
  • Proficiency with MS Office Suite (Excel, PowerPoint, Word) and Google Suite equivalents

Salary Range $21.00 - $26.00/hour

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Signpost is hiring a Remote Call Center Agent - Remote

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Our platform enables businesses to instantly respond to inquiries, organize conversations, and improve customer satisfaction.\u0026nbsp;\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003eWe’re looking for passionate service professionals to help us represent our clients’ brands.\u0026nbsp;\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cbr\u003eWe are hiring multiple:\u003c/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cstrong\u003eCall Center Agents\u003c/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\u003cstrong\u003eRemote\u003c/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\u003cstrong\u003eMultiple Shift Options\u003c/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\u003cstrong\u003eStarting Hourly Pay Rate: $17.00+ based on experience\u003c/strong\u003e\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\u003c/h2\u003e\n\u003ch2\u003e\u003cstrong\u003eWho are you?\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003eYour energy comes from interacting with customers and your positivity is contagious.\u0026nbsp; Since you are a creative problem solver, you welcome the occasional complex call and love supporting a wide variety of inbound inquiries each day.\u0026nbsp; And, as a master multi-tasker, you thrive in a high-volume call environment and can leverage technology and scripts so you never miss the chance to make a customer happy.\u0026nbsp;\u0026nbsp;\u003c/p\u003e\n\u003ch2\u003e\u003cstrong\u003eWhat’s the role about?\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003eAs a member of our Live Receptionist team, you’ll be the first point of contact for our clients' customers, ensuring every call is handled with professionalism and care. Your role will involve answering calls, managing appointments, and providing exceptional customer service that reflects positively on our clients' brands.\u003c/p\u003e\n\u003ch2\u003e\u003cstrong\u003eWhat are the day-to-day responsibilities?\u0026nbsp;\u003c/strong\u003e\u003c/h2\u003e\n\u003cul\u003e\n\u003cli\u003eBe the first point of contact for our client’s customers.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eHandle a high volume of incoming calls (180+) with a positive and professional demeanor, ensuring each caller receives a timely response.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eAccurately record and document caller information.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eManage time effectively to balance high call volumes with the need to provide thorough and satisfactory resolutions to each caller.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eWork closely with team members and supervisors to ensure a cohesive and supportive work environment, sharing insights and feedback for process improvements.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eFollow established scripts and company guidelines to ensure consistent and accurate communication while maintaining a personalized approach.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eMeet weekly KPIs.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2\u003e\u003cstrong\u003eWhat are the qualifications?\u003c/strong\u003e\u003c/h2\u003e\n\u003cul\u003e\n\u003cli\u003eClear and effective communication with customers; call or contact center experience is a plus.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eEnthusiasm to be a part of a dynamic and growing company full of opportunity and constant change.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eAbility to demonstrate good judgment and be the advocate for our customers.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eA dedicated and reliable professional who loves to contribute to a team.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eGeneral comfort level with technology, preferably Google Suite (Docs/Sheets/Gmail).\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eAbility to type 40 WPM.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003eA reliable, dedicated internet source and distraction free work environment is a must.\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003eUS applicants only with an employment residence in any one of the following states:\u0026nbsp;Arizona, California, Colorado, Kentucky, Louisiana, North Carolina, Oregon, Pennsylvania, Texas, Washington\u003c/strong\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2\u003e\u003cstrong\u003eWhat are the Schedule Requirements?\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003eBefore you apply, please review the below to make sure that your availability allows for the following:\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eInitial training will be held over the course of the first 2 weeks of employment, M-F from 7:00 a.m. – 2:30 p.m. PST with a start date of Monday, December 9th, 2024.\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\n\u003cli\u003eSeeking applicants who can then transition from the training schedule to any of the following or similar shifts:\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003e3:00am - 11:30am PST, Fri - Tues\u003c/strong\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003e6:00am - 2:30pm PST, Sat - Weds\u003c/strong\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003e6:00am - 2:30pm PST, Tues - Sat\u003c/strong\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003e7:00am - 3:30pm PST, Thurs - Mon\u003c/strong\u003e\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003e8:00am - 4:30pm PST, Tues - Sat\u003c/strong\u003e\u003c/li\u003e\

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BlueVoyant is hiring a Remote Client Executive, Northeast

Client Executive, Northeast - BlueVoyant - Career PageSee more jobs at BlueVoyant

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12d

Customer Care Specialist

BeviBoston,Massachusetts,United States, Remote Hybrid

Bevi is hiring a Remote Customer Care Specialist

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a full time Customer Care Specialist to join our best-in-class Customer Support Team. In this role, you will use your independent judgment as an expert troubleshooter, coach, and diagnostician with regard to Bevi machines. You will serve both our Direct and Partner customers via phone and email helping to ensure our machines are running at peak performance. You have a passion for providing customers with an exceptional experience, and you enjoy working with internal stakeholders to provide feedback to help drive process improvements.

This role is based out of our Charlestown office, at least 2 days per week in person (more if desired!).

Must be willing to work 12pm - 8pm EST 2 days per week.

What you will do:

  • Work on projects that require independent judgment, decision-making, and critical thinking, such as the creation and implementation of service of processes, guidelines, and other documentation
  • Assess existing troubleshooting processes, particularly those impacting the customer experience, and provide improvement recommendations on a continuous basis.
  • Routinely troubleshoot processes related to Bevi machines, including the support of non-routine failures without documented guidance.
  • Provide guidance on installations and preventative maintenance to improve the customer experience
  • Lead troubleshooting efforts for machines via phone and email (training will be provided)
  • Support upsell and inbound inquiries that turn into Sales leads by answering questions, providing information, and routing these to the appropriate internal team
  • Close the loop by communicating opportunity areas back to the company via process improvements and ticket trends for our engineering teams.
  • Help partners with contract questions and overall system usage analysis
  • Initiate RMAs for parts that will be processed by our Quality Engineers
  • Be the voice of the customer to deliver upon our brand promise on customer service
  • Answer warranty questions and provide guidance on next steps
  • Schedule proactive and reactive service calls around the country
  • Identify areas of opportunity for our customers. Some examples may include:
  • Flavor changes
  • Proper maintenance tips to prevent future issues
  • Better service processes
  • New product additions
  • Competitive presence
  • Proficiency in utilizing independent judgment and decision making to provide improvement recommendations to stakeholders, and to provide troubleshooting steps for Bevi’s customers.
  • Ability to multitask - answering calls, working on incoming emails, completing tickets, helping your team answer questions, and escalating feedback for internal stakeholders, , and working with internal stakeholders to drive process improvements
  • Ensure Bevi's customers receive industry defining technical support
  • Great attitude and willingness to go above and beyond for an exceptional customer experience
  • Exceptional verbal support skills on the phone, strong writing skills, and a focus on thorough ticket management and throughput
  • Move with urgency to solve problems for our customers
  • Knowledge of CRM/ticketing systems like Zendesk, Salesforce and Netsuite a plus
  • College degree preferred
  • Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
  • 401(k) with company match, and environmentally responsible investment options
  • Flexible PTO plus 9 company holidays, and additional paid days for sick leave, etc (including sustainability or social justice volunteer events)
  • Generous fully paid parental leave for both birth parents and non-birth parents
  • Fully employer paid disability and life insurances
  • Wellness and fitness reimbursements
  • Monthly stipends for cell phone use and commuting costs
  • Onsite snacks and (of course) unlimited Bevi ... plus composting and terracycling, too
  • Happy hours, pancake breakfasts, Hero awards - and more!
  • Join a team that shares our Bevi Core Values:
  • Put Customers First
  • Be Great to Work with
  • Raise the Bar Together
  • Act Like You Own the Business
  • Be Curious and Ask Why
  • Champion Sustainability

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12d

Customer Care Specialist - Dallas, TX

BeviDallas,Texas,United States, Remote Hybrid

Bevi is hiring a Remote Customer Care Specialist - Dallas, TX

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a full time Customer Care Specialist to join our best-in-class Customer Support Team. In this role, you will use your independent judgment as an expert troubleshooter, coach, and diagnostician with regard to Bevi machines. You will serve both our Direct and Partner customers via phone and email helping to ensure our machines are running at peak performance. You have a passion for providing customers with an exceptional experience, and you enjoy working with internal stakeholders to provide feedback to help drive process improvements.

Must be willing to work 12pm - 8pm CST 2 days per week.

What you will do:

  • Work on projects that require independent judgment, decision-making, and critical thinking, such as the creation and implementation of service of processes, guidelines, and other documentation
  • Assess existing troubleshooting processes, particularly those impacting the customer experience, and provide improvement recommendations on a continuous basis.
  • Routinely troubleshoot processes related to Bevi machines, including the support of non-routine failures without documented guidance.
  • Provide guidance on installations and preventative maintenance to improve the customer experience
  • Lead troubleshooting efforts for machines via phone and email (training will be provided)
  • Support upsell and inbound inquiries that turn into Sales leads by answering questions, providing information, and routing these to the appropriate internal team
  • Close the loop by communicating opportunity areas back to the company via process improvements and ticket trends for our engineering teams.
  • Help partners with contract questions and overall system usage analysis
  • Initiate RMAs for parts that will be processed by our Quality Engineers
  • Be the voice of the customer to deliver upon our brand promise on customer service
  • Answer warranty questions and provide guidance on next steps
  • Schedule proactive and reactive service calls around the country
  • Identify areas of opportunity for our customers. Some examples may include:
  • Flavor changes
  • Proper maintenance tips to prevent future issues
  • Better service processes
  • New product additions
  • Competitive presence
  • Proficiency in utilizing independent judgment and decision making to provide improvement recommendations to stakeholders, and to provide troubleshooting steps for Bevi’s customers.
  • Ability to multitask - answering calls, working on incoming emails, completing tickets, helping your team answer questions, and escalating feedback for internal stakeholders, , and working with internal stakeholders to drive process improvements
  • Ensure Bevi's customers receive industry defining technical support
  • Great attitude and willingness to go above and beyond for an exceptional customer experience
  • Exceptional verbal support skills on the phone, strong writing skills, and a focus on thorough ticket management and throughput
  • Move with urgency to solve problems for our customers
  • Knowledge of CRM/ticketing systems like Zendesk, Salesforce and Netsuite a plus
  • College degree preferred
  • Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
  • 401(k) with company match, and environmentally responsible investment options
  • Flexible PTO plus 9 company holidays, and additional paid days for sick leave, etc (including sustainability or social justice volunteer events)
  • Generous fully paid parental leave for both birth parents and non-birth parents
  • Fully employer paid disability and life insurances
  • Wellness and fitness reimbursements
  • Monthly stipends for cell phone use and commuting costs
  • Onsite snacks and (of course) unlimited Bevi ... plus composting and terracycling, too
  • Happy hours, pancake breakfasts, Hero awards - and more!
  • Join a team that shares our Bevi Core Values:
  • Put Customers First
  • Be Great to Work with
  • Raise the Bar Together
  • Act Like You Own the Business
  • Be Curious and Ask Why
  • Champion Sustainability

See more jobs at Bevi

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13d

Software Asset Management Specialist

Zone ITPerth,Western Australia,Australia, Remote Hybrid

Zone IT is hiring a Remote Software Asset Management Specialist

We are looking for a Software Asset Management Specialist to oversee and manage the software inventory, compliance, and optimization. Your role will include tracking software licenses, ensuring compliance with licensing agreements, and implementing best practices in software management.

  • 3+ years of experience in Software Asset Management, IT Asset Management, or a related field.
  • Demonstrable experience in designing and implementing SAM Governance, Policy and lifecycle processes aligned to industry accepted standards.
  • Expertise in software licensing for major publishers (minimum 3) like IBM, Oracle, SAP, Microsoft and VMware.
  • Identifies and delivers on various cost optimization opportunities throughout the asset lifecycle.
  • Provide consulting advice on license implications for deployments in Datacenter, EUC estate and Cloud.
  • Expertise in functional implementation of Flexera or ServiceNow SAM Pro or Snow License Manager.
  • Strong knowledge of software licensing agreements and compliance requirements.
  • Experience with Software Asset Management tools (e.g., ServiceNow, FlexNet, SCCM).
  • Ability to analyze software usage data and provide insights for optimization.
  • Detail-oriented with strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Strategic advice on software sourcing and involve in negotiations for large and small deals.

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

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Urbint is hiring a Remote Customer Success Manager

Job Application for Customer Success Manager at Urbint

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Handshake is hiring a Remote Support Specialist, Contract

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

Location:Remote (U.S. Only - AZ, DC, CA, CO, FL, GA, ID, IL, IN, MA, MD, ME, MI, MN, NC, NM, NV, NJ, NY, OR, PA, SD, TN, TX, VA, WA, WI) 

Hours:Monday through Friday, 8am - 5pm in your time zone (unless otherwise noted in hiring process).

Your impact:

Handshake is looking to bring on a Support Specialist, Contractor to provide support to our employer, student, and career services users. This role is a 6 month contract with the possibility of contract extension or conversion to our permanent Support Specialist role upon evaluation of fit for the role and company needs. If you are resourceful and attuned to detail, love digging into a complex and technical product, building strong relationships with customers and team members, and solving a wide variety of questions, bugs, and workflow needs - this is the role for you! 

You will work closely with our Support Team to provide efficient and effective support and contribute to an overall seamless experience for users. You will help unblock our users, share trends and learnings with the Support Team, and continue to improve the customer experience and our team operations.As an advocate for our career centers, students, and employer users, you’ll improve the Handshake user experience and make an impact on our mission to democratize opportunity.

Your role:

  • Contribute 40 hours per week during our business hours, Monday through Friday. Provide amazing email and phone support to Handshake customers via internal ticketing systems. Your day-to-day will consist of:

    • 90%: resolving questions, bugs, feedback, and general inquiries. See daily averages below:

      • Ticket Volume: ~20 - 30 email tickets per day

      • Phone Volume: ~10 calls over a 4 hour daily phone shift

    • 5%: attending team meetings (1-3 per week)

    • 5%: completing administrative tasks (emails, checking daily announcements, training, etc.)

  • Note: email and phone tickets will involve highly technical troubleshooting and workflows, building and troubleshooting custom reports, and making sure to provide tailored, personal responses while building relationships

  • Use app demo environments, troubleshooting tools, help center, team communication channels, and internal documentation systems to find the quality answer for a wide range of users

  • Maintain a standard level of excellence in regards to response times, resolution times, equal share of queue, and the quality of the customer support experience

  • Be both a support specialist and an experienced consultant for users of the Handshake platform

Utilize internal tools to manage issues between Customer Support, Customer Success, Product, and Engineering

Your experience:

  • Location:if working from home, you must be located in AZ, DC, CA, CO, FL, GA, ID, IL, IN, MA, MD, ME, MI, MN, NC, NM, NV, NJ, NY, OR, PA, SD, TN, TX, VA, WA, or WI.

  • Technical Aptitude:Ability to learn technical tools and concepts quickly

  • Resilience: Comfort with change and ambiguity.We’re a growing startup and always refining processes, tools, etc!

  • Teamwork:Connects with teammates and actively builds a sense of community on Support and with other teams. Collaborates with manager and team on daily or weekly guidance on ticket workflows and prioritization.

  • Communication:Excellent verbal and written communication skills with a clear ability to communicate complex topics with simple language. 

  • Results oriented and ownership:Ability to maintain or exceed ticket and quality goals. High level of self accountability and integrity for processes and metrics. 

  • Passion for the problem:Desire to help give people the chance to build the career they want, no matter where they're from or what school they attend

  • EQ:A strong sense of empathy with users of our products and cross functional partners 

  • Critical Thinking:High attention to detail and ability to troubleshoot with limited information and a clear plan of action. 

  • Expertise and Curiosity:Retains knowledge, shows ability to partially solve issues independently, and asks questions to increase personal knowledge. Isn’t afraid to do independent research on third party tools and systems to find answers.

  • Growth Mindset:Positive, eager to learn, utilizes resources, takes and gives feedback, connects with support team and key cross team stakeholders.

  • Diversity and Inclusion:Eagerness to contribute to and help build a diverse and inclusive team and exhibit these values internally and externally with customers or users.

  • Coverage:Can provide a regular schedule to provide consistent assistance to users. Based in the U.S. and is not a current student. 

Bonus areas of expertise:

  • ZenDesk experience

  • Programming, IT, data analysis or computer science courses, major or certifications

  • EdTech or Higher Edu, customer service, leadership background, majors, courses, certifications

  • Previous experience working in an Enterprise SaaS Customer Support team at a fast-paced startup or hypergrowth tech company, or customer focused position involving technical knowledge of a company's products and services

  • Relevant experience in cross - functional communicationor close partnerships with various teams (Success, Sales, Product etc)

Compensation range: 

Remote: $25 per hour

Hiring process:

Here’s an overview of our hiring process. You can read more about it below:

  • Take home test:You’ll be asked a series of interactive questions that may require answers in several formats and you should expect to spend up to 1.5 hours creating your responses.  Be sure to be as detailed as possible and answer all parts of the prompt.  This enables us to learn more about you and see how you approach certain scenarios. It’s also a great way for you to see what it’ll be like working with us as the questions are related to day-to-day tasks you’ll be doing on the job.

  • Virtual onsite interview:You’ll be meeting with 2 team members, including the hiring manager, for a 45-minute interview. The first part of the interview will consist of a live exercise where we will assess your troubleshooting skills as you share your computer screen and navigate a prompt.  During the second half, we’ll ask you a series of questions, and this is a great time to ask any questions you may have.

  • Decision: We’ll let you know if we are going to extend an offer or move forward with other candidates.

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About us

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.

What we offer

At Handshake, we'll give you the tools to feel healthy, happy and secure.

Benefits below apply to employees in full-time positions.

  • ???? Equity and ownership in a fast-growing company.
  • ???? 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • ???? Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • ???? Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • ???? Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
  • ???? Financial coaching through Origin to help you through your financial journey.
  • ???? Monthly internet stipend and a brand new MacBook to allow you to do your best work.
  • ???? Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
  • ???? Free lunch provided twice a week across all offices.
  • ???? Referral bonus to reward you when you bring great talent to Handshake.

(US-specific benefits, in addition to the first section)

  • ???? 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • ???? All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
  • ???? Family support: We partner with Milk Stork to provide comprehensive 100% employer-sponsored lactation support to traveling parents and guardians. Parental leave coaching and support provided by Parentaly.

(UK-specific benefits, in addition to the first section) 

  • ???? Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • ???? Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
  • ???? Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
  • ????️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.

(Germany-specific benefits, in addition to the first section)

  • ???? 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
  • ???? Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
  • ???? Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
  • ????️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.

Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.

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Handshake is hiring a Remote Enterprise Customer Success Manager

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

Your impact

Reporting to the Director of Customer Success and Operations, you'll partner with our Enterprise employer partners to ensure they achieve their hiring goals, drive adoption across recruiting teams and ensure they are seeing value in the Handshake product. 

As an Enterprise Customer Success Manager, you will be a strategic partner and long term point of contact for our employer partners. Your primary goal will be to establish and nurture relationships with senior stakeholders, align on employers’ business objectives and set-up key workflows and processes based on the unique needs of the employer. 

The ideal candidate has a proven track record of quickly building relationships and trust, effortlessly pivoting from strategic to tactical, and being a project management powerhouse.

Your role

  • Own the core relationship with Handshake’s most strategic customers (Fortune 50, 100, 500) across seniority levels and European markets.
  • Own the core relationship with Handshake’s most strategic customers (Fortune 50, 100, 500) across seniority levels and European markets.
  • Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners
  • Identifying opportunities and initiatives that will improve our Customer Success activities and processes resulting in better customer health, higher retention and expansion rates
  • Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer
  • Evolve the customer journey, helping scale internal process to support hundreds of premium employers.
  • Synthesize voice of customer from qualitative and quantitative feedback, share with leadership and cross-functional partners
  • Provide expert consultation and training to employer partners on early talent, Handshake best practices and workflows
  • Work closely with cross-functional partners like Sales, Success, Account Management, Support, Education/University partnerships team, Marketing, Insights, Product, User Research, Enablement, RevOps, etc

Your experience

  • Fluent in English and French / German 
  • 4+ years of experience in Customer Success or Account Management - managing complex Enterprise and/or Strategic accounts. 
  • Experience owning a book of business, managing renewal and upsell processes
  • You have a track record of excellent executive-level communication skills with customers and internal stakeholders
  • You are a flexible and creative problem solver: You are scrappy, curious, and can wear different hats to make things happen
  • You bring a data-informed approach to their work; able to communicate outcomes in a compelling and tangible way to employers
  • You’ve demonstrated strong project management and time management skills - ability to stay organized and manage multiple projects simultaneously
  • You’re eager to roll up your sleeves and make things happen with a bias for action 
  • Experience with SaaS.
  • Able to translate business goals into outcomes and build a process that aligns with customer needs

 

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About us

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.

What we offer

At Handshake, we'll give you the tools to feel healthy, happy and secure.

Benefits below apply to employees in full-time positions.

  • ???? Equity and ownership in a fast-growing company.
  • ???? 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • ???? Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • ???? Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • ???? Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
  • ???? Financial coaching through Origin to help you through your financial journey.
  • ???? Monthly internet stipend and a brand new MacBook to allow you to do your best work.
  • ???? Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
  • ???? Free lunch provided twice a week across all offices.
  • ???? Referral bonus to reward you when you bring great talent to Handshake.

(US-specific benefits, in addition to the first section)

  • ???? 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • ???? All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
  • ???? Family support: We partner with Milk Stork to provide comprehensive 100% employer-sponsored lactation support to traveling parents and guardians. Parental leave coaching and support provided by Parentaly.

(UK-specific benefits, in addition to the first section) 

  • ???? Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • ???? Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
  • ???? Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
  • ????️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.

(Germany-specific benefits, in addition to the first section)

  • ???? 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
  • ???? Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
  • ???? Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
  • ????️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.

Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.

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14d

Customer Success Manager

AssentOttawa, Canada, Remote

Assent is hiring a Remote Customer Success Manager

Job Description

Customer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. This position involves a broad spectrum of responsibilities aimed at guaranteeing program success and delivering exceptional service to customers. The ideal CSM, is highly organized with impeccable attention to detail and excellent interpersonal skills. Overall the CSM responsible for customer health metrics and retention.

  • Develop and nurture lasting relationships with customers, serving as a trusted advisor throughout the entirety of the customer lifecycle journey. Defining compliance programs from start to finish, working with the Program Support teams to execute on tasks required to achieve client milestones; 

  • Actively manage the client relationship and the lifetime value of each assigned account, helping clients realize the economic value of their subscriptions to preserve and grow revenue.

  • Manage an assigned book of business, overseeing the overall Customer Health and associated performance metrics. 

  • Lead high-level strategic planning sessions with Assent's customers, including Executive Business Reviews: 

    • Aligns solutions to address customers’ specific challenges, optimizing business value and increasing product adoption;

    • Conduct program reviews to have a deep understanding of the needs, status, gaps and next steps to ensure all client tasks are proactively anticipated and supported. 

    • Analyze program results and supply chain responsiveness to identify additional program strategies and opportunities for improvement with the Program Support teams. 

  • Identify client goals and success metrics, ensuring quality product configuration during implementation and conducting regular progress check-ins.

  • Support the Sales team in ongoing renewal management of owned accounts to meet renewal targets.

  • Take on special projects to enhance customer success management processes.

  • Serve as a peer partner to new team members as required.

  • Coordinate user permissions in the Assent platform with Platform Operations.

  • Advocate and collaborate with all internal groups to ensure client success, growth, and the creation of strong customer references and referrals.

  • Possess intermediate regulatory knowledge in order to consult with clients in program direction;

  • Work with Product Management to identify and drive improvements in product offerings, processes, systems, and tools.

  • Input and maintain up-to-date communications, conversations, and correspondence with Assent clients in the CRM.

  • Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

Qualifications

  • Excellent oral and written communication skills in English - you communicate clearly, concisely and with tact, additional languages are considered an asset;
  • A University, College and/or Post Graduate Certificate in a related area of study or equal working experience;

  • Minimum of 3 years related work experience in customer success, project management, and/or consulting roles, or an equivalent/transferrable field;

  • Working knowledge of consultative customer management and/or project management roles; 

  • Experience working in a technology/SaaS and/or a Professional Services organization would be considered an asset;

  • Solid interpersonal skills - you are able to build stable relationships in a collaborative environment with a diverse group of stakeholders - internally and externally;

  • Solid Microsoft Excel skills - you know how to harness the power of pivot tables and lookup functions for data management and analysis;

  • Excellent time management and organizational skills - ability to effectively prioritize and execute on several asks for many different client accounts and internal stakeholders;

  • You have an insatiable thirst for knowledge - you are motivated to learn and keep yourself up-to-date with regards to changing regulations;

  • You possess maturity, poise and professionalism;

  • You are emotionally intelligent - you are self-aware, can see things from various points of view, and self-regulate;

  • You are intellectually curious with excellent problem-solving skills;

  • You anticipate, understand, and respond to the needs of others and are proactive about communicating;

  • You are a strong team player, are always willing to lend a helping hand, and are motivated to contribute your expertise to a diverse pool of resources to support business goals;

  • You are a critical thinker and can suggest, implement, and support efficient and effective operations;

  • You are open to feedback, coachable and always striving to self-improve;

  • You are proficient in the use of MS Office Suite and Google Applications and other Office Productivity tools.

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Whitecollars is hiring a Remote Customer Experience Manager

Job Description

As a Customer Experience/Retention Manager, youll play a crucial role in delivering exceptional service through multiple touchpoints including in-person interactions, phone calls, WhatsApp messages, personalized video messages, and Zoom meetings. You'll ensure that clients feel fully supported throughout their fitness journey, focusing on increasing lifetime value (LTV), reducing churn, and providing an extraordinary client experience.

Your Key Responsibilities:

  • Client Onboarding: Welcome new clients and guide them through a seamless onboarding process, ensuring they feel excited and confident about their fitness journey with PTD Fitness.
  • Customer Journey Management: Design and manage personalized six-month journeys for clients, incorporating regular check-ins, goal-setting, and tailored fitness advice.
  • Multiple Touchpoints for Engagement: Engage with clients using a variety of methods, ensuring they feel valued and supported at all stages of their journey.
  • Build Strong Relationships: Develop meaningful, long-lasting relationships by understanding each clients fitness and lifestyle goals, offering tailored advice on fitness, nutrition, and biohacking.
  • Retention & Referrals: Implement strategies to keep clients engaged, reduce churn, and encourage referrals by building trust and delivering exceptional client experiences.
  • Health Metrics & Progress: Monitor client progress through health metrics and regular feedback, ensuring they stay on track toward their goals.
  • Trainer Collaboration: Work closely with trainers to adjust client programs based on progress and client needs.
  • Client Feedback & Satisfaction: Measure and improve client satisfaction using score-based feedback tools and actionable insights. Use client journey insights to enhance retention and client experience.
  • Proactive Churn Management & Data Analysis: Analyze client data to identify churn risks, ensuring ongoing engagement and satisfaction to extend client lifetime value (LTV).

Qualifications

  • More than 5 years of experience in delivering exceptional customer experiences, driving satisfaction, and fostering strong client relationships.
  • English fluency is required.
  • You are passionate about fitness, wellness, and helping clients achieve their health and fitness goals.
  • You thrive in a client-focused, fast-paced environment, where every day brings a new challenge and an opportunity to make a difference.
  • You have strong interpersonal skills and know how to build trust and rapport with clients both in-person and through digital touchpoints (WhatsApp, phone, video, Zoom).
  • You're a proactive problem-solver who can identify issues before they become problems and handle them with empathy and efficiency.
  • You have experience managing a customer journey, with measurable success in increasing client LTV and reducing churn.
  • You are organized, responsive, and always strive to over-deliver on client expectations.
  • You thrive both working independently and as part of a team, taking direction when needed but also stepping up to lead when necessary.
  • You're tech-savvy and eager to learn more about biohacking, optimizing health, and using CRM systems to improve client experiences.

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16d

Relationship Manager

NuveiSydney,New South Wales,Australia, Remote Hybrid

Nuvei is hiring a Remote Relationship Manager

So, who is Till Payments?

Till Payments is a division of Nuvei (Nasdaq, TSX:NVEI). Focused on creating next-generation payment solutions designed to accelerate business. The payments game is always evolving and Till is staying one step ahead, building world-class technology paired with local service to support customers.

 As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

 

Let’s talk about the role you’ll play towards our success

  •  No two days in a high growth scale up are the same, but these will be your key responsibilities:
  •  Build and sustain strong relationships with clients to maximize the value derived from these partnerships.
  • Proactively identify and establish connections with key decision-makers at potential client companies to foster long-term relationships.
  • Participate in one-on-one meetings with clients to present and explain services, guiding them to make informed choices.
  • Understand the challenges and needs of clients, and develop strategies to better address these through tailored solutions.
  • Identify and pursue new sales and business development opportunities to grow the business.
  • Seek and capitalize on opportunities to cross-sell or upsell additional services to existing clients.
  • Regularly monitor and assess competitor activities to stay competitive and proactively retain clients.
  • Provide outstanding service to maintain and enhance the business's reputation.
  • Address and resolve any customer complaints promptly and professionally, ensuring client satisfaction.
  • Develop and implement strategies to meet or exceed Client Portfolio Revenue Targets.

Who are you, and what experience will you bring?

  • You’re customer obsessed, commercially minded, and naturally curious! You’ve found your calling in Account Management, and thrive in a fast paced environment going through high growth.
  • We’re open to different skills and backgrounds who can help us deliver on this role, though it’s important that you’ll have:
  • Proven, consistent achievement of revenue budgets - setting, achieving and exceeding revenue and other quantitative goals
  • Strong network and personal brand in the Australian market
  • Effective and influential stakeholder management, along with strong negotiating skills to achieve outcomes
  • A passion for the payments industry!

   

 

And here’s why we think you’ll love working at Till:

  • A dynamic, inclusive, and supportive work environment that fosters collaboration, innovation, and creativity.
  • Opportunities for career advancement and growth, with a strong focus on internal promotions and employee development and the option to move within Nuvei’s global network
  • Employee recognition and reward programs, acknowledging outstanding performance and contributions to the company.
  • By joining our organisation, you will be part of a forward-thinking team that values your expertise and is committed to your personal and professional growth.

 

Till Payments is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.   

 

 LI-SR1

#LI-HYBRID

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Nuvei is hiring a Remote Relationship Manager - Gaming

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. 

WE ARE NUVEI.  Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. 

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey! 

Your Mission 

The Relationship Manager is responsible for managing a portfolio of ecommerce businesses with the objective of maintaining and developing strong customer relationships in the Gaming vertical.  In this crucial role the Relationship Manager represents Nuvei to a number of our most important customers. The primary responsibility is to act as a payment consultant on existing, new and evolving methods of payment; while also ensuring consistent and reliable revenue growth.    

 

You will: 

  • Be an expert in ecommerce and payments with direct, relevant experience ideally in card acquiring, APMs, gateway and treasury related services. 
  • Have responsibility for continually raising the standard across the Relationship Management team as well as internal Nuvei teams to become commercial, product, and payment experts of the gaming space.   
  • Commercially orientated; adept at selling complex, technology-based solutions. 
  • Able to quickly form new and meaningful relationships externally and internally.  
  • Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations. 
  • Comfortable operating in a fast paced and demanding environment where solutions are not always immediately obvious. 
  • Act as a centre point to a wide range of internal functions.  
  • Adept at engaging with and presenting to senior stakeholders.  
  • Be able to travel with some regularity within Europe for quarterly business reviews, customer meetings and industry events.  

 

  • Have worked in with a strong appreciation of the challenges and opportunities in Gaming and Payments. 
  • Have a minimum of 3+ years experience in the Gaming payment industry. 
  • Have a sense of humour and be able to take our work very seriously while having fun at the same time. 
  • Ability to forge new successful ways of working. 
  • Be genuinely curious to continually learn – about our industry, our customers and our company 
  • Opportunity to work at the cutting edge of a rapidly growing company in the exciting world of ecommerce. 
  • The opportunity to have a real impact while working for a high growth company that is doing great things in payments and will continue do more. 
  • Competitive renumeration and benefits package. 
  • 24 days of annual leave + national bank holidays
  • Pension (statutory)
  • Statutory Public Health Insurance
  • The chance to learn, grow and progress.  

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

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16d

Senior Relationship Manager

NuveiSydney,New South Wales,Australia, Remote Hybrid

Nuvei is hiring a Remote Senior Relationship Manager

So, who is Till Payments?

Till Payments is on a mission to create seamless customer payment experiences globally. Powered by technology, Till’s belief is that payments and merchant acquiring should be technology-led, agile and flexible.

Till simplifies the way businesses accept payments across online, in-store, mobile, unattended and point of sale systems. The payments game is evolving and Till are staying one step ahead, building world class technology paired with local service to support customers.

Till shared an exciting development in its journey and we’re delighted to confirm that we have been acquired by Canadian fintech powerhouse, Nuvei (Nasdaq, TSX: NVEI).

Both Till and Nuvei are united by a shared vision: to lead the way in payment technology with customer-first solutions that demystify the complexity around payments.

As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

Let’s talk about the role you’ll play towards our success

You’ll be focusing on B2B & Enterprise verticals, leading with solution based engagements within the FinTech environments. These opportunities will be a mix of both warm leads provided to you, to develop and close, as well as direct sales where you will be required to target and generate demand within specific categories.

No two days in a high growth scale up are the same, but these will be your key responsibilities:

• Establish an extensive pipeline of sales opportunities, manage the development of the pipeline, and accurately forecast sales to senior management.

• Develop new sales strategies and identify high-value prospects – focus on selling Till’s products.

• Develop a strong understanding of the merchant’s business objectives and decision-making processes and position the Till solution as a genuine value creator for our potential clients.

• Conduct product demonstrations and coordinate the preparation of sales proposals, tenders/bids, etc.

• Develop and strengthen multi-level relationships within merchants to form long-term business partnerships.

• Stay across payment solution offerings from our competitors and understand their market strategy and value proposition to differentiate the Till experience.

• Engage with our Product, Brand and Operations teams to share intelligence, feedback and insights to help amplify our growth trajectory.

Who are you, and what experience will you bring?

We’re open to different skills and backgrounds who can help us deliver on this role, though it’s important that you’ll have:

• A minimum of 5 years of experience in proven B2B payments sales experience, with a Merchant Acquiring or Card Issuing background

• A strong knowledge of cross border and cross method payments, prior experience in BPSP based solutions will be favourable

• Significant track record of achievements and successes in the targeted field of expertise.

• Proven ability to lead complex negotiations involving bespoke commercial agreements including revenue share arrangements.

• Strategic problem-solving skills to deliver innovative solutions, increase merchant growth, and achieve strategic commercial value.

• Ability to build internal and external alliances to gain and share information including industry trends.

And here’s why we think you’ll love working at Till:

• Flexible working arrangements, with the possibility of remote work and flexible hours to maintain work-life balance.

• A dynamic, inclusive, and supportive work environment that fosters collaboration, innovation, and creativity.

• Opportunities for career advancement and growth, with a strong focus on internal promotions and employee development.

• Employee recognition and reward programs, acknowledging outstanding performance and contributions to the company.

• By joining our organisation, you will be part of a forward-thinking team that values your expertise and is committed to your personal and professional growth.

Till Payments is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.

#LI-SR1

#LI-HYBRID

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