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Sittercity Incorported is hiring a Remote Customer Success Advocate

Customer Success Advocate - Sittercity - Career Page

See more jobs at <a href="/company/sittercity-incorported/">Sittercity Incorported</a></p><p class="applyjob"><a href="/r/20/GEWWggM3GIw11BGzrNEINhxc/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-support-representative-nye4r/'><div class="l"></div><div class="j"><div class="age">17d</div><p class="job"><a rel="nofollow" href="/jobs/customer-support-representative-nye4r/" class="jobtitle  preventLink"> Customer Support Representative</a></p><div><span class="cmp"><a href="/company/payjunction/">PayJunction</a></span><span class="loc">Remote</span></div><div class="t"><a class="tag" href="/f/3-years-of-experience/remote/">3 years of experience</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>PayJunction is hiring a Remote Customer Support Representative</b></h1><div class="__r_job_content"><!DOCTYPE html><html><head><title>Customer Support Representative - PayJunction - Career Page</title><span style="font-size:11pt;font-varian <p class="morejobs">See more jobs at <a href="/company/payjunction/">PayJunction</a></p><p class="applyjob"><a href="/r/20/nye4RKqfctzA6LPVFNx9Kcq4/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-success-manager-mid-market-ww5ee/'><div class="l"></div><div class="j"><div class="age">18d</div><p class="job"><a rel="nofollow" href="/jobs/customer-success-manager-mid-market-ww5ee/" class="jobtitle  preventLink"> Customer Success Manager, Mid-Market</a></p><div><span class="cmp"><a href="/company/benefitfocus/">Benefitfocus</a></span><span class="loc">Remote,
 United States</span></div><div class="t"><a class="tag" href="/f/design/remote/">Design</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Benefitfocus is hiring a Remote Customer Success Manager, Mid-Market</b></h1><div class="__r_job_content"><div class="jv-job-detail-description" ng-non-bindable><h3>Description</h3><p ng-non-bindable></p><p><span><strong>About Benefitfocus:</strong><br><br>Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs.</span></p><p><span><strong>Job Description:<br></strong><br>Benefitfocus is searching for a Customer Success Manager to join our Customer Success Organization.  This is a remote role.  The Mid-market Customer Success Manager (CSM) is responsible for developing high-trust relationships with Benefitfocus customers, measured through customer satisfaction, relationship health and customer retention. The CSM provides continuity and ensures a seamless experience spanning all stages of the customer lifecycle. This role requires a strong understanding of benefits administration, technology (particularly SaaS), business process outsourcing and strategic planning. The Customer Success Manager is an extension of his/her customer’s team, helping them to drive their desired outcomes while maximizing the value of their Benefitfocus solution.</span></p><p><strong><span>Responsibilities:</span></strong></p><ul><li><span>Demonstrates extensive knowledge of the platform and file processes.</span></li><li><span>Demonstrates fundamental communication and soft skills needed to facilitate client calls and interactions without involvement from leadership.</span></li><li><span>CSM should be well-versed in tactfully delivering unfavorable messages, including providing alternative solutions.</span></li><li><span>CSM should possess the ability to receive technical messages and convert them into easily understandable, client-facing messages with minimal involvement from outside parties.</span></li><li><span>Demonstrates extensive knowledge of Medical Carrier and BenefitPlace Partner Standards, including how to construct and execute non-standard solutions within current business processes.</span></li><li><span>OP365 case submission process and workflow.</span></li><li><span>Health Process.</span></li><li><span>Change Request Process.</span></li><li><span>Escalation Process.</span></li><li><span>Open Enrollment Readiness and Program Management.</span></li><li><span>Governance Execution.</span></li><li><span>Demonstrates the ability to solution through non-standard client requests, without involvement from leadership.</span></li><li><span>Demonstrates the ability to identify and pursue non-standard client requests and carry the requests through the contracting process without involvement from leadership.</span></li><li><span>Other duties as assigned.</span></li></ul><p><strong><span>Requirements:  </span></strong></p><ul><li><span>Bachelor’s Degree strongly preferred.</span></li><li><span>3-5 years of benefits industry experience in a client-facing role.</span></li><li><span>GBA (preferred).</span></li><li><span>Previous SaaS experience.</span></li></ul><em><strong>**For internal candidates, this position is the equivalent of a CSM II, (IC6), position.**</strong></em><p ng-non-bindable>Benefitfocus is committed to providing a diverse and inclusive workplace in which equality, representation and respect create a culture of belonging.  It is Benefitfocus’ policy to encourage diversity in hiring, recognizing that this enriches the work environment for all Benefitfocus Associates and that a broad variety of perspectives enhances decision-making and creativity.  Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.  Benefitfocus is an Equal Opportunity Employer Minority/Female/Disability/Veteran.</p></div><p class="morejobs">See more jobs at <a href="/company/benefitfocus/">Benefitfocus</a></p><p class="applyjob"><a href="/r/20/ww5eECVsumWjJOPwQsknOdRz/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-success-representative-pcouj/'><div class="l"></div><div class="j"><div class="age">18d</div><p class="job"><a rel="nofollow" href="/jobs/customer-success-representative-pcouj/" class="jobtitle  preventLink"> Customer Success Representative</a></p><div><span class="cmp"><a href="/company/socialtech/">SocialTech</a></span><span class="loc">Ukraine Remote</span></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>SocialTech is hiring a Remote Customer Success Representative</b></h1><div class="__r_job_content"><div class="description"><p><strong>SocialTech</strong> is a product IT company where we recreated the venture capital world. As a venture builder, we kick off and run startups with a focus on analytics, data and machine learning.</p><p><strong>We are loud about our business:</strong> Eight projects, millions of users around the world and a strong team of more than 400 professionals with deep expertise and ambitious goals. Our people are the most valuable asset, so we strive to build businesses together with top talents on the market.<br></p><p>But behind the scenes is the company's enormous support of our state, especially as the war began. As the IT leader, we use our expertise to fight the enemy. SocialTech also created the team responsible for providing The Armed Forces of Ukraine and volunteers with necessary ammunition and humanitarian aid.<br></p><p>If you have a desire to create breakthrough projects and share our values, we will be happy to see you in the <strong>SocialTech team.</strong><br><br><strong><strong>Product:</strong></strong>We are looking for a Customer Success Representative that will join and strengthen our team.<br>We are a fast growing startup building a Premium transactional marketplace in the social discovery niche that helps Users around the World to get to know each other.<br>Recently we have closed a Round A investment.  Currently, our efforts are aimed at product stabilisation and scaling x2 at the beginning of 2023.<br>Our platform already found its well-deserved place in the niche with leading pairing algorithms, a personal approach to Users and meticulously moderated User profiles.</p><p><strong>Our main achievements:<br></strong>— <strong>Top 3 startups</strong> in Ukraine by investment volume;<br>— <strong>Top 10 companies</strong> by revenue in niche;<br>— Active User database has<strong>grown by 80%</strong> from the beginning of the year.<br><br>Get ready for new challenges ????????????</p><p><strong>You are right fit to us, if you want:<br></strong>— Proactively help Customers;<br>— Passionate about high level Customer service;<br>— Take ownership of Customer tickets;<br>— Troubleshoot problems and see them through to resolution;<br>— Collect prompt and accurate feedback from Customers;<br>— Master the use of a support software;<br>— Never stop learning!<br><br><strong>What does it take to join us?<br></strong>— At least 6 months of experience as a Support / CSR;<br>— You currently live in Europe or Western regions of Ukraine;<br>— Experience working with Zendesk, Freshdesk or other helpdesk-systems;<br>— Advanced/Upper-Intermediate English, both oral and written;<br>— Desire to work in startup and value teamwork.</p><p><strong>What do we offer?<br></strong>— Ability to grow professionally along with a company grows;<br>— Feedback-driven and open-minded culture and fair recognition of strong contributors to the company’s success;<br>— Ability to use corporate library and develop deep knowledge in professional domain;<br>— Minimum bureaucracy and maximum independence;<br>— Training budget with opportunities to visit paid conferences, training sessions, workshops &  etc.;<br>— Comprehensive medical insurance;<br>— Hi-end work equipment.<br><br><strong>We look forward to you joining us! So do not hesitate to apply ????</strong></p><p></p></div><p class="morejobs">See more jobs at <a href="/company/socialtech/">SocialTech</a></p><p class="applyjob"><a href="/r/20/pCoUJAL2tEatWUDRfCCJSv1r/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-support-specialist-ab1yn/'><div class="l"></div><div class="j"><div class="age">19d</div><p class="job"><a rel="nofollow" href="/jobs/customer-support-specialist-ab1yn/" class="jobtitle  preventLink"> Customer Support Specialist</a></p><div><span class="cmp"><a href="/company/greenlight-guru/">Greenlight Guru</a></span><span class="loc">Remote, Indiana, United States</span></div><div class="t"><a class="tag" href="/f/design/remote/">Design</a> ● <a class="tag" href="/f/slack/remote/">slack</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Greenlight Guru is hiring a Remote Customer Support Specialist</b></h1><div class="__r_job_content"><div class="col-xs-12 BambooRichText"><p>Greenlight Guru is a software company that helps some of the world’s most innovative medical device companies design, develop and advance the success of devices that improve and extend the lives of millions of people across the globe. Having raised over $120M from top-tier investors, we’re rapidly scaling with a driven and relentless commitment to helping our customers succeed. Consistently recognized as a Best Place to Work by Inc. Magazine, the Indy Star, and more, our culture is centered around improving the quality of life for everyone we come in contact with while fostering a fun, inclusive, high-performance environment.</p><p><br></p><p>We are looking for a<span> Customer Support Specialist </span>to join our Customer Success team and help us fulfill that mission of improving the quality of life for all people.<span>  </span>This position will report to the Manager, Customer Support and will have the following responsibilities:<span> </span><span> </span></p><p><br></p><ul><li><span></span><span>Respond promptly to all inbound support tickets and emails</span></li><li><span></span><span>Troubleshoot technical issues and thoroughly communicate them to the Engineering team. Identify, test, and verify uncovered bugs, providing the development team with clear documentation. </span></li><li><span></span><span>Create and maintain articles, videos, and other documentation in our Help Center</span></li><li><span></span><span>Provide email, chat, phone, and video support to customers</span></li><li><span></span><span>Build strong relationships with colleagues and clients, communicating in a timely, professional, and respectful manner.  </span></li><li><span></span><span>Serve as a liaison between the Customer Success, Product, and Engineering teams.  </span></li><li><span></span><span>Work closely with the Product management team to record and measure customer feedback and feature requests.</span></li><li><span></span><span>Suggest recommendations for product enhancements utilizing data in addition to customer feedback.</span></li><li><span></span><span>Provide an uncomplicated and seamless customer experience by collaborating cross-functionally on customer-focused initiatives.</span></li><li><span></span><span>Participate in testing new features and releases.</span></li></ul><p><br></p><p><em><span>How we will measure the success in this role:</span></em></p><ul><li><span></span><span>Ticket time to close</span></li><li><span></span><span>Ticket time to resolution </span></li><li><span></span><span>NPS</span></li></ul><p><span></span><br></p><p><em><span>You’ll be successful if you are:</span></em></p><ul><li><span></span><span>Experienced working in a software support role</span></li><li><span></span><span>A highly organized and tenacious record-keeper who logs and maintains customer notes and processes in relevant systems</span></li><li><span></span><span>A great team player who can work well within the team and collaborate cross-functionally, especially in a remote environment </span></li><li><span></span><span>An excellent writer and speaker who can communicate efficiently and effectively with customers and colleagues over Zoom video conference, by phone, in email, and through ticketing systems</span></li><li><span></span><span>Able to gracefully juggle multiple customer needs and responsibilities</span></li><li><span></span><span>Tech-savvy and comfortable toggling between various SaaS tools </span></li><li><span></span><span>Proficient user of Zoom, Google suite, Salesforce.com, Slack, and/or Zendesk a plus</span></li><li><span></span><span>A thought leader that is motivated to learn about and stay informed of a complex and ever-changing industry</span></li></ul><p><em>Studies show that people from marginalized groups are more likely to apply to jobs when they meet 100% of the requirements.  If you have experience with most of these qualifications we encourage you to apply.</em></p><p><br></p><p><span><em>Benefits</em>:</span></p><ul><li><span></span><span>Co-workers who care deeply about our mission to spur medical device innovation</span></li><li><span></span><span>Flexible hours</span></li><li><span></span><span>Work from home options</span></li><li><span></span><span>Unlimited PTO</span></li><li><span></span><span>Health insurance (vision, medical, dental)</span></li><li><span></span><span>3 months paid maternity leave</span></li><li><span></span><span>Disability insurance</span></li><li><span></span><span>401k (with company match)</span></li></ul><p><br></p><p><em>This is a full-time, permanent position and may be remote or based out of our downtown Indianapolis HQ.</em></p><p><br></p><p><em>Greenlight Guru is an Equal Opportunity Employer. Individuals seeking employment at Greenlight Guru are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.</em></p></div><p class="morejobs">See more jobs at <a href="/company/greenlight-guru/">Greenlight Guru</a></p><p class="applyjob"><a href="/r/20/Ab1yN8nb9pdOzOcIT6gqWkNS/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-support-specialist-odvss/'><div class="l"></div><div class="j"><div class="age">19d</div><p class="job"><a rel="nofollow" href="/jobs/customer-support-specialist-odvss/" class="jobtitle  preventLink"> Customer Support Specialist</a></p><div><span class="cmp"><a href="/company/trupanion/">Trupanion</a></span><span class="loc">Remote,

United States</span></div><div class="t"><a class="tag" href="/f/c/remote/">c++</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Trupanion is hiring a Remote Customer Support Specialist</b></h1><div class="__r_job_content"><div class="jv-job-detail-description" ng-non-bindable><h3>Description</h3><p ng-non-bindable></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where</span><span style="font-family:'Century Gothic';font-size:12.0pt;">everyone is encouraged to be themselves.</span></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">Join Our Member Experience Team: Meaningful work impacting pets' lives!</span></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">As a Customer Support Specialist, your role is at the heart of Trupanion. When members need us, our Specialists do whatever is necessary to pro</span><span style="font-family:'Century Gothic';font-size:12.0pt;">vide the best experience possible. We're looking for those that thrive in engaging with customers, are comfortable navigating complex situations, investigating, problem-solving, and taking action in the moment. In this role, you will build real-life connec</span><span style="font-family:'Century Gothic';font-size:12.0pt;">tions, and help educate members on the unparalleled lifetime value and importance of having a pet protected by us.</span></p><h2 style="font-size:13.0pt;font-weight:normal;line-height:115.0%;margin:2.0pt .0pt 6.0pt;"><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">What you will do (The Role):</span></h2><ul style="margin:.0pt;padding-left:.0pt;"><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Provide an exceptional experience for</span><span style="font-family:'Century Gothic';font-size:12.0pt;">current</span><span style="font-family:'Century Gothic';font-size:12.0pt;">Trupanion</span><span style="font-family:'Century Gothic';font-size:12.0pt;"></span><span style="font-family:'Century Gothic';font-size:12.0pt;">members through inbound phone calls, chat and email i</span><span style="font-family:'Century Gothic';font-size:12.0pt;">n a remote or hybrid call center environment</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Genuinely l</span><span style="font-family:'Century Gothic';font-size:12.0pt;">isten, investigate and find the path to action to resolve customer concerns</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Handle sensitive, emotionally charged situations with empathy and care, exemplifying Trupanion values</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Utilize multiple systems simulta</span><span style="font-family:'Century Gothic';font-size:12.0pt;">neously</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Quickly adapt to changes in procedure in a high-growth environment</span></li></ul><h2 style="font-size:13.0pt;font-weight:normal;line-height:115.0%;margin:2.0pt .0pt 6.0pt;"><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">What you'll need (</span><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">Qualifications</span><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">):</span></h2><ul style="margin:.0pt;padding-left:.0pt;"><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">2+ years’ experience</span><span style="font-family:'Century Gothic';font-size:12.0pt;">in high-volume, high-level customer service</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Call center experience is a plus!</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Experience using and learning complex computer</span><span style="font-family:'Century Gothic';font-size:12.0pt;">systems</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Fluency in French or Spanish is a plus.</span></li></ul><h2 style="font-size:13.0pt;font-weight:normal;line-height:115.0%;margin:2.0pt .0pt 6.0pt;"><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">Work Environment</span></h2><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">At Trupanion, we foster a flexible workplace! This is a</span><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">remote</span><span style="font-family:'Century Gothic';font-size:12.0pt;">position open to candidates anywhere in the US. If you enjoy a mix of on-site and remote work, you may choose to have a</span><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">hybri</span><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">d</span><span style="font-family:'Century Gothic';font-size:12.0pt;">schedule in our Seattle office. You must be able to connect to the internet through hard-wire Ethernet.</span></p><h2 style="font-size:13.0pt;font-weight:normal;line-height:115.0%;margin:2.0pt .0pt 6.0pt;"><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">Schedule</span></h2><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">During four weeks of training, employees work Monday- Friday between 8:00 AM - 5:00 PM PST.</span></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">After training, employees move into a permanent</span><span style="font-family:'Century Gothic';font-size:12.0pt;">, non-rotating schedule. This position will include</span><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">both</span><span style="font-family:'Century Gothic';font-size:12.0pt;">weekend days with shifts between the hours of 3:00 AM - 11:00 PM PST.</span></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;"> </span></p><h2 style="font-size:13.0pt;font-weight:normal;line-height:115.0%;margin:2.0pt .0pt 6.0pt;"><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">Benefits and Perks:</span></h2><ul style="margin:.0pt;padding-left:.0pt;"><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Bonus opportunities</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Full medical, dental, and vision benefits at no cost to the employee</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Four weeks paid tim</span><span style="font-family:'Century Gothic';font-size:12.0pt;">e off and 9 paid float holidays (you can decide which days are most important to you!)</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Five-week sabbatical after five years of employment</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Restricted Stock Units</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Open, casual, pet-friendly, and fun office environment</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Free medical health insurance for your</span><span style="font-family:'Century Gothic';font-size:12.0pt;">pet (1 dog or cat)</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Paid time off to volunteer at nonprofit organizations</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.</span></li></ul><h2 style="font-size:13.0pt;font-weight:normal;line-height:115.0%;margin:2.0pt .0pt 6.0pt;"><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">About Trupanion:</span></h2><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">We’re all about</span><span style="font-family:'Century Gothic';font-size:12.0pt;">helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professio</span><span style="font-family:'Century Gothic';font-size:12.0pt;">nally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.</span></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">We’re more than insurance – we’re a tech</span><span style="font-family:'Century Gothic';font-size:12.0pt;">company too! Learn more about how you can use Trupanion to pay your vet directly here:</span><a href="https://www.youtube.com/watch?v=vdWZ4KHiPTQ" rel="nofollow"><span style="color:rgb(0,0,255);font-family:'Century Gothic';font-size:12.0pt;text-decoration:underline;">https://www.youtube.com/watch?v=vdWZ4KHiPTQ</span></a><span style="font-family:'Century Gothic';font-size:12.0pt;"></span><span style="font-family:'Century Gothic';font-size:12.0pt;"> </span></p><h2 style="font-size:13.0pt;font-weight:normal;line-height:115.0%;margin:2.0pt .0pt 6.0pt;"><span style="color:rgb(54,95,145);font-family:'Century Gothic';font-size:13.0pt;font-weight:bold;">Trupanion Team DNA:</span></h2><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">At Trupanion, we achieve great things together when we are:</span></p><ul style="margin:.0pt;padding-left:.0pt;"><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">Caring:</span><span style="font-family:'Century Gothic';font-size:12.0pt;">We are kind to each other and assum</span><span style="font-family:'Century Gothic';font-size:12.0pt;">e positive intent.</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">Collaborative:</span><span style="font-family:'Century Gothic';font-size:12.0pt;">We work together to achieve company goals (we not me).</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">Courageous:</span><span style="font-family:'Century Gothic';font-size:12.0pt;">We are determined, take risks, and make bold moves.</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">Curious:</span><span style="font-family:'Century Gothic';font-size:12.0pt;">We seek new information to continually better ourselves and our work.</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">Honest:</span><span style="font-family:'Century Gothic';font-size:12.0pt;">We believe candi</span><span style="font-family:'Century Gothic';font-size:12.0pt;">d communication leads to successful teamwork.</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">Inclusive:</span><span style="font-family:'Century Gothic';font-size:12.0pt;">We welcome and value all people and perspectives.</span></li><li style="font-family:serif;font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt 27.2pt;padding-left:8.8pt;text-indent:.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;font-weight:bold;">Nimble:</span><span style="font-family:'Century Gothic';font-size:12.0pt;">We readily adapt and evolve in pursuit of progress and innovation.</span></li></ul><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">For more information about Trupanion, visit</span><a href="http://trupanion.com/about" rel="nofollow"><span style="color:rgb(0,0,255);font-family:'Century Gothic';font-size:12.0pt;text-decoration:underline;">http://trupanion.com/about</span></a><span style="font-family:'Century Gothic';font-size:12.0pt;"></span><span style="font-family:'Century Gothic';font-size:12.0pt;"></span></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.</span></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:'Century Gothic';font-size:12.0pt;">We will ensure that individuals are provided reasonable accommodation to p</span><span style="font-family:'Century Gothic';font-size:12.0pt;">articipate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.<br><br></span></p><p><span style="color:white;"> #LI-Remote </span></p><p style="font-size:12.0pt;line-height:115.0%;margin:.0pt .0pt 6.0pt;"><span style="font-family:Calibri;font-size:12.0pt;"> </span></p></div><p class="morejobs">See more jobs at <a href="/company/trupanion/">Trupanion</a></p><p class="applyjob"><a href="/r/20/oDvSSmbnK6OMbkryrVjWjr4u/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/junior-specialist-in-customer-support-bcsge/'><div class="l"></div><div class="j"><div class="age">20d</div><p class="job"><a rel="nofollow" href="/jobs/junior-specialist-in-customer-support-bcsge/" class="jobtitle  preventLink"> Junior Specialist in Customer Support</a></p><div><span class="cmp"><a href="/company/airhelp/">AirHelp</a></span><span class="loc">Remote</span></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>AirHelp is hiring a Remote Junior Specialist in Customer Support</b></h1><div class="__r_job_content"><!DOCTYPE html><html><head><title>Junior Specialist in Customer Support - AirHelp - Career Page</title><p class="morejobs">See more jobs at <a href="/company/airhelp/">AirHelp</a></p><p class="applyjob"><a href="/r/20/bcsGeKcqU5bdRIWQLhaN1tJh/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/help-desk-support-tech-remote-6wdvf/'><div class="l"></div><div class="j"><div class="age">20d</div><p class="job"><a rel="nofollow" href="/jobs/help-desk-support-tech-remote-6wdvf/" class="jobtitle  preventLink"> Help Desk Support Tech (Remote)</a></p><div><span class="cmp"><a href="/company/micro-doctor-it/">Micro Doctor IT</a></span><span class="loc">Warren, OH Remote</span></div><div class="t"><a class="tag" href="/f/mobile/remote/">mobile</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Micro Doctor IT is hiring a Remote Help Desk Support Tech (Remote)</b></h1><div class="__r_job_content"><div class="description"><p><strong>Responsibilities</strong><strong>Include:</strong></p><ul><li>Serving as the first level technician for customers seeking technical assistance over the phone or email</li><li>Performing remote troubleshooting through diagnostic techniques and pertinent questions</li><li>Determining the best solution based on the issue and details provided by customers</li></ul><p><strong>Job brief:</strong></p><p>We are looking for a competent <strong>Rapid Response Team Member</strong> to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. This position is 100% remote.</p><p>An excellent Rapid Response Team Member must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first level technician for customers seeking technical assistance over the phone or email</li><li>Perform remote troubleshooting through diagnostic techniques and pertinent questions</li><li>Determine the best solution based on the issue and details provided by customers</li><li>Walk the customer through the problem-solving process</li><li>Direct unresolved issues to the next level of support personnel</li><li>Provide accurate information on IT products or services</li><li>Record events and problems and their resolution in the ticketing system</li><li>Follow-up and update customer status and information</li><li>Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>Identify and suggest possible improvements on procedures</li></ul><p><strong>Requirements</strong></p><ul><li>Proven experience with technology or other customer support role</li><li>Tech-savvy with working knowledge of office automation products, operating systems, networking, and remote control</li><li>Good understanding of computer systems, mobile devices, and other tech products</li><li>Ability to diagnose and resolve basic technical issues</li><li>Excellent communication skills</li><li>Customer-oriented and client-focused.</li></ul></div><p class="morejobs">See more jobs at <a href="/company/micro-doctor-it/">Micro Doctor IT</a></p><p class="applyjob"><a href="/r/20/6wDVfygLIKe7RHzRd1hUVgjR/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-success-manager-remote-us-or-canada-aw87h/'><div class="l"></div><div class="j"><div class="age">21d</div><p class="job"><a rel="nofollow" href="/jobs/customer-success-manager-remote-us-or-canada-aw87h/" class="jobtitle  preventLink"> Customer Success Manager (Remote, U.S. or Canada)</a></p><div><span class="cmp"><a href="/company/slyncio/">Slync.io</a></span><span class="loc">Remote</span></div><div class="t"><a class="tag" href="/f/agile/remote/">agile</a> ● <a class="tag" href="/f/slack/remote/">slack</a> ● <a class="tag" href="/f/api/remote/">api</a> ● <a class="tag" href="/f/c/remote/">c++</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Slync.io is hiring a Remote Customer Success Manager (Remote, U.S. or Canada)</b></h1><div class="__r_job_content"><!DOCTYPE html><html><head><title>Customer Success Manager (Remote, U.S. or Canada) - Slync.io - Career Page</title><p class="morejobs">See more jobs at <a href="/company/slyncio/">Slync.io</a></p><p class="applyjob"><a href="/r/20/Aw87HEFvwhEwk5CjwcxuLbOP/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-experience-associate-1jv3h/'><div class="l"></div><div class="j"><div class="age">22d</div><p class="job"><a rel="nofollow" href="/jobs/customer-experience-associate-1jv3h/" class="jobtitle  preventLink"> Customer Experience Associate</a></p><div><span class="cmp"><a href="/company/lovevery/">Lovevery</a></span><span class="loc">Boise, ID Remote</span></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Lovevery is hiring a Remote Customer Experience Associate</b></h1><div class="__r_job_content"><div class="description"><p>Lovevery is a fast-growing direct-to-consumer startup cofounded by successful serial entrepreneurs and based in Boise, Idaho. Our customers are parents, and our mission is to help them feel confident they are giving their children meaningful development experiences in the critical early years of life. Sometimes, they reach out to us by email, direct message, or phone with a question, concern, or feedback. How we respond to them is fundamental to our success.</p><p>Startup gurus often cite "customer love" and "obsession with customer satisfaction" as one of the most important ingredients in creating a successful, high growth company. A differentiated, best-ever customer experience is one of Lovevery's highest priorities. We are looking for a Customer Experience Associate to work on the front lines with our customers each day and to help create a best-ever customer experience.</p><p><strong>The following attributes in a candidate for this role are more important than prior experience in customer support (which is a plus, but not required):</strong></p><ul><li><em>Communication</em> – Our customers are sometimes exhausted or even overwhelmed with the demands of a new baby in their lives, so empathy conveyed through clear and thoughtful written and spoken communication is critical to every experience they have with Lovevery.</li><li><em>Action</em> – Work ethic, responsiveness, and results orientation matter in every role at Lovevery. They are especially important to ensuring customer satisfaction, where your actions are often expected to turn a negative into a positive.</li><li><em>Curiosity</em> – You must have a desire to learn and be genuinely excited and passionate to understand and communicate the research behind Lovevery.</li></ul><p><strong>Accountabilities</strong></p><ul><li>Act as the voice of Lovevery on the front lines for responses to customer support emails and other customer contact during the Support Experience.</li><li>Answer product questions, make recommendations, coordinate exchanges and returns, and help track down packages.</li><li>Deliver responses and follow up in a timely and efficient manner and with a demonstrated commitment to first contact resolution and overall customer satisfaction.</li><li>Respond to, track, report on, and highlight the support issues encountered</li><li>Create and collaborate with Lovevery’s Boise-based team plus a set of advisors and experts across the country to deliver research-backed information on child development during the Support Experience.</li><li>Respond to, document, and track quality and safety concerns in a timely and caring manner.</li><li>Document trends and work closely with Quality, Engineering, and Compliance teams to ensure products are meeting customer expectations.</li></ul><p><strong>Qualifications and attributes</strong></p><ul><li>You have a proven track record as a top performer, either in a customer support or another customer-facing role that required attention to detail and strong communications skills.</li><li>You think parenthood and early childhood are really inspiring things to work on and you have deep empathy for parents.</li><li>You build rapport easily. You are an organized communicator with a naturally warm tone. Your written, verbal and listening skills are strong, and you bring intention and meaning to each interaction.</li><li>You get the Lovevery brand and can represent it authentically.</li><li>You have a genuine “servant’s heart” and will do whatever it takes to ensure a good customer experience.</li><li>You are not flustered easily and can solve multiple problems in parallel quickly and flawlessly.</li><li>You are fastidious to a fault. You set high standards for yourself and meet them. You take pride in being a responsive and thoughtful person.</li><li>You are a team player with a strong, positive attitude, ready to collaborate to deliver amazing customer support.</li><li>You are discreet and careful with customer and confidential information.</li><li>A Bachelor’s degree is preferred.</li><li>For candidates based in the Boise, Idaho area this role will be expected to to be on-site in the Lovevery office. We are also considering remote candidates who live outside of the Boise area for this role.</li></ul><p><strong></strong><strong>Our Benefits Include:</strong></p><ul><li>Competitive salary, benefits, and stock options package</li><li>The usual paid holidays and a few extras (ex. Election Day)</li><li>Paid maternity or paternity leave</li><li>MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done</li><li>Free/discounted Lovevery products</li><li>Innovative, fast-paced and team-based culture</li></ul><p>Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.</p></div><p class="morejobs">See more jobs at <a href="/company/lovevery/">Lovevery</a></p><p class="applyjob"><a href="/r/20/1jv3HQp6DdP3CIMPRrrQyaG1/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/escalation-engineer-u5nr4/'><div class="l"></div><div class="j"><div class="age">24d</div><p class="job"><a rel="nofollow" href="/jobs/escalation-engineer-u5nr4/" class="jobtitle  preventLink"> Escalation Engineer</a></p><div><span class="cmp"><a href="/company/imperva/">Imperva</a></span><span class="loc">Hybrid Remote,

Vancouver,
 Canada</span></div><div class="t"><a class="tag" href="/f/azure/remote/">azure</a> ● <a class="tag" href="/f/java/remote/">java</a> ● <a class="tag" href="/f/c/remote/">c++</a> ● <a class="tag" href="/f/linux/remote/">linux</a> ● <a class="tag" href="/f/aws/remote/">AWS</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Imperva is hiring a Remote Escalation Engineer</b></h1><div class="__r_job_content"><div class="jv-job-detail-description" ng-non-bindable><p></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);"><strong><span style="font-family:Arial,sans-serif;color:black;">Escalation Engineer </span></strong></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);"><strong><span style="font-size:12.0pt;color:black;">Data Security</span></strong><span style="font-size:12.0pt;color:black;">is essential for any business, large or small, and they need to have a security partner they can trust and grow with. Imperva is that partner.   </span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);"><span style="font-size:12.0pt;color:black;">Imperva is committed to data security and is a recognized leader in both Application and Database security, appearing in the Gartner’s magic Quadrant as a leader in Application Security, WAF, since a WAF quadrant was introduced. Imperva is also recognized as an established leader in Database Security and auditing.</span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);"><strong><span style="font-size:12.0pt;color:black;">The Opportunity</span></strong></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);"><span style="font-size:12.0pt;color:black;">Being a leader in Data Security, Imperva is positioned so that it can protect in any environment; on-sight, public cloud and hybrid. Imperva currently supports the 3 major cloud providers Azure, AWS, and Google Cloud. Imperva’s hybrid solution allows customers to manage an on-sight and cloud deployment from a central management platform.</span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);"><span style="font-size:12.0pt;color:black;">Imperva recognizes that customers are aggressively moving to the cloud, and therefore Imperva is delivering cloud based solutions to ensure they retain and enhance the security profile they had with their on-site deployments.</span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);"><span style="font-size:12.0pt;color:black;">Imperva is looking for individuals who want to be a part of securing these dynamic environments and grow with Imperva as we expand our coverage and provide the latest in security methodologies.</span><span style="font-size:12.0pt;font-family:Arial,sans-serif;color:black;"> </span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);"><strong><span style="font-family:Arial,sans-serif;color:black;">Escalation Engineer </span></strong></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:12.0pt;color:rgb(51,51,51);">This position is for an Escalation engineer who will handle escalations for Imperva’s industry leading products, which are deployed in AWS, Azure, Google Cloud, and on-site. Imperva offers data protection for database and application deployments, using leading edge technology. These deployments may use either physical or virtual appliances, or a combination of both.</span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:12.0pt;color:rgb(51,51,51);">Escalation Engineers comprise the team that handles escalations from Support. As such they perform a critical role in resolving the most complex cases.  An escalation engineer has the responsibility of resolving as many cases as possible at the escalation level, and ensuring all options have been exhausted, before transitioning the case to the Product Development group.</span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:12.0pt;color:rgb(51,51,51);">In order to meet the responsibilities of this role, the person must be able to analyze log files, core dumps, Wireshark traces, Java messages, xml files, data flows, and overall product functionality.</span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:12.0pt;color:rgb(51,51,51);">In addition the Escalation engineer should be able to read code to better understand the workflow and potentially identify the source of the situation.</span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:12.0pt;color:rgb(51,51,51);">Escalation engineers also need to be customer facing and able to communicate complex issues and the resolutions to the customers. </span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:12.0pt;color:rgb(51,51,51);">Escalation engineers are seen as mentors to Support engineers and help them understand the problem at hand. Consistent communication between the escalation engineers across the various regions is also an expectation.</span></p><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><strong><span style="font-size:12.0pt;color:rgb(51,51,51);">Qualifications</span></strong><span style="font-size:12.0pt;color:rgb(51,51,51);">:</span></p><ul><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Earned a BS degree in a technology related field and 3 years as a senior or escalation engineer, or 6 years of equivalent experience. </span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Has demonstrated proficiency as an escalation or lead engineer.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Hands-on experience with Linux, Windows, and Unix OS.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Proven track record in troubleshooting highly complex situations involving TCP/IP, HTTP(S), and SSL. </span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Accomplished at writing and executing scripts.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Established experience using TCPdump, Wireshark, and other diagnostic tools.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Able to work in a high paced, technical environment while meeting the stated SLA.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Must be able to work independently as well as with a team.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Must be able to fit within a team structure.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">At least 2 years experience with Java and XML files</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Proven track record of resolving complex technical situations in a  timely manner.</span></li></ul><p style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><strong><span style="font-size:12.0pt;color:rgb(51,51,51);">Preferred Qualifications:</span></strong></p><ul><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">AWS or Azure Certifications</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Linux administrator </span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Competence with attack methods such as SQLi, XSS and other OWASP Top 10 Attack vectors.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Experience in researching, understanding, and identify mitigations techniques for published CVEs.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Working knowledge of SSL and PKI including ciphers, handshakes, CAs and certificates.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, AWS and Azure.)</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Experience with Load Balancers, Application / Network Firewalls, and similar technologies.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">C and Java programming skills.</span></li><li style="font-size:11.0pt;font-family:Calibri,sans-serif;color:rgb(0,0,0);background-color:white;"><span style="font-size:10.0pt;color:rgb(51,51,51);"><span><span style="font-size:7.0pt;line-height:normal;font-family:'Times New Roman';"></span></span></span><span style="font-size:12.0pt;color:rgb(51,51,51);">Advanced certifications such as CCNP/DBA etc.</span></li></ul><br><p style="margin:5.0pt .0pt;"><span style="font-family:'Times New Roman';font-size:12.0pt;font-weight:bold;">Our Company</span><br><span style="font-family:'Times New Roman';font-size:12.0pt;">Imperva is an analyst-recognized,</span><span style="font-family:'Times New Roman';font-size:12.0pt;">data</span><span style="font-family:'Times New Roman';font-size:12.0pt;">security leader—championing the fight to secure data</span><span style="font-family:'Times New Roman';font-size:12.0pt;">bases</span><span style="font-family:'Times New Roman';font-size:12.0pt;">and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats</span><span style="font-family:'Times New Roman';font-size:12.0pt;">.</span></p><p style="margin:5.0pt .0pt;"><span style="font-family:'Times New Roman';font-size:12.0pt;font-weight:bold;">Legal Notice</span><br><span style="font-family:'Times New Roman';font-size:12.0pt;">Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.</span><span style="font-family:'Times New Roman';font-size:12.0pt;"> </span><span style="font-family:'Times New Roman';font-size:12.0pt;"> </span><span style="font-family:'Times New Roman';font-size:12.0pt;"> </span></p><p style="margin:5.0pt .0pt;"><span style="font-family:'Times New Roman';font-size:12.0pt;">#LI-Remote<br>#LI-VL1</span></p><p style="font-size:12.0pt;line-height:108.0%;margin:.0pt .0pt 8.0pt;"><span style="font-family:'Times New Roman';font-size:12.0pt;"> </span></p></div><p class="morejobs">See more jobs at <a href="/company/imperva/">Imperva</a></p><p class="applyjob"><a href="/r/20/U5nR4qLdBsTUS427hhf4wGO7/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-success-representative-fkk7g/'><div class="l"></div><div class="j"><div class="age">25d</div><p class="job"><a rel="nofollow" href="/jobs/customer-success-representative-fkk7g/" class="jobtitle  preventLink"> Customer Success Representative</a></p><div><span class="cmp"><a href="/company/sambasafety/">Sambasafety</a></span><span class="loc">Remote</span></div><div class="t"><a class="tag" href="/f/c/remote/">c++</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Sambasafety is hiring a Remote Customer Success Representative</b></h1><div class="__r_job_content"><!DOCTYPE html><html><head><title>Customer Success Representative - Sambasafety - Career Page</title>Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. <p class="morejobs">See more jobs at <a href="/company/sambasafety/">Sambasafety</a></p><p class="applyjob"><a href="/r/20/fkk7GmHeCTtwnIUc51aI1K1R/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/head-of-customer-success-igvu6/'><div class="l"></div><div class="j"><div class="age">25d</div><p class="job"><a rel="nofollow" href="/jobs/head-of-customer-success-igvu6/" class="jobtitle  preventLink"> Head of Customer Success</a></p><div><span class="cmp"><a href="/company/pitchupcom/">Pitchup.com</a></span><span class="loc">Remote</span></div><div class="t"><a class="tag" href="/f/b2c/remote/">B2C</a> ● <a class="tag" href="/f/b2b/remote/">B2B</a> ● <a class="tag" href="/f/salesforce/remote/">salesforce</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Pitchup.com is hiring a Remote Head of Customer Success</b></h1><div class="__r_job_content"><!DOCTYPE html><html><head><title>Head of Customer Success - Pitchup.com - Career Page</title><p class="morejobs">See more jobs at <a href="/company/pitchupcom/">Pitchup.com</a></p><p class="applyjob"><a href="/r/20/IgVU6kDqMxRJOVoKMevkW9a5/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/logistics-customer-support-remote-dbasx/'><div class="l"></div><div class="j"><div class="age">26d</div><p class="job"><a rel="nofollow" href="/jobs/logistics-customer-support-remote-dbasx/" class="jobtitle  preventLink"> Logistics & Customer Support (Remote)</a></p><div><span class="cmp"><a href="/company/oddle/">Oddle</a></span><span class="loc">Remote</span></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>Oddle is hiring a Remote Logistics & Customer Support (Remote)</b></h1><div class="__r_job_content"><!DOCTYPE html><html><head><title>Logistics & Customer Support (Remote) - Oddle - Career Page</title><p class="morejobs">See more jobs at <a href="/company/oddle/">Oddle</a></p><p class="applyjob"><a href="/r/20/dbAsxqFsEFB9R3lh3xoq75eT/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/customer-success-manager-d6wi3/'><div class="l"></div><div class="j"><div class="age">27d</div><p class="job"><a rel="nofollow" href="/jobs/customer-success-manager-d6wi3/" class="jobtitle  preventLink"> Customer Success Manager</a></p><div><span class="cmp"><a href="/company/fm-systems/">FM Systems</a></span><span class="loc">Remote</span></div><div class="t"><a class="tag" href="/f/b2b/remote/">B2B</a> ● <a class="tag" href="/f/c/remote/">c++</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>FM Systems is hiring a Remote Customer Success Manager</b></h1><div class="__r_job_content"><!DOCTYPE html><html><head><title>Customer Success Manager - FM Systems - Career Page</title><div class="f <p class="morejobs">See more jobs at <a href="/company/fm-systems/">FM Systems</a></p><p class="applyjob"><a href="/r/20/d6wi3JaeyHteObNKU88H72VH/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/junior-community-support-specialist-m75zd/'><div class="l"></div><div class="j"><div class="age">27d</div><p class="job"><a rel="nofollow" href="/jobs/junior-community-support-specialist-m75zd/" class="jobtitle  preventLink"> Junior Community Support Specialist</a></p><div><span class="cmp"><a href="/company/internations/">InterNations</a></span><span class="loc">Remote or in Munich</span></div><div class="t"><a class="tag" href="/f/remote-first/remote/">remote-first</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>InterNations is hiring a Remote Junior Community Support Specialist</b></h1><div class="__r_job_content"><div class="description-wrapper description-wrapper-shown" data-description-language-wrapper="en" lang="en"><article class="detail-content-block detail-content-block-tasks" rel="nofollow"><h5 class="detail-block-title">About the Role</h5><div class="detail-block-description"><div style="text-align:justify;">The main goal of our Community Support Team is ensuring our members enjoy a trustworthy community experience and helping them understand our product. Through thousands of monthly events and activities in our communities worldwide, millions of InterNations members are able to meet, network, share their passion, and live unique experiences. As a Community Support Specialist, you will provide customer-oriented support, enforce quality assurance measures, maintain our forums and ensure the ongoing satisfaction of our growing member base.</div><div style="text-align:justify;"><br></div><strong>As a Community Support Specialist at InterNations, you will:</strong><ul><li>take ownership for shaping our community, define and enforce our community guidelines and policies</li><li>provide individual support and guidance in English to more than 4.3 million members in 420 cities through multiple channels, including, but not limited to, email and messaging (i.e. social media)</li><li>assist our members with payment inquiries and complaints</li><li>identify and investigate breaches of our community guidelines, take appropriate actions</li><li>report bugs and issues that inhibit the user experience, consolidate and deliver feedback on continuous improvements to Product Teams</li><li>gather and apply experience to identify knowledge gaps and maintain public knowledge bases or improve the member communication</li><li>track forum activity on the platform and address sensitive or potentially offensive content</li><li>identify opportunities for operational efficiency and support cross-functional projects to optimize the user experience of our members</li></ul><br><strong>You meet the following requirements:</strong><ul><li>career starter or 1+ years’ experience in areas such as Customer Support, Online Operations, Community Management (or equivalent)</li><li>fluency in written and spoken English is essential (additional languages are a plus)</li><li>passion for helping people and user-centric mindset</li><li>affinity for social networking applications and platforms</li><li>tech-savviness, analytical-thinking, and problem-solving experience</li><li>communicative, assertive, reliable, and calm under pressure</li><li>open, collaborative, and a team player who enjoys working in an international environment</li></ul><br><strong>Are you the right one for the job?</strong><br>Send us your application (CV and cover letter) today!<br><br><strong>Please note:</strong> We can only accept applications from those who already hold a valid work permit for Germany.</div></article><div class="text-center action-btn-wrapper apply-wrapper"><a id="apply-job-button-top" href="#apply" class="career-btn-shape career-btn-primary" rel="nofollow">Apply for this position</a></div><article class="detail-content-block detail-content-block-about-us" rel="nofollow"><h5 class="detail-block-title">About us</h5><div class="detail-block-description">With over 4 million members in 420 cities worldwide, <a href="https://www.internations.org/" rel="nofollow">InterNations</a> is the largest global community for people who live and work abroad. InterNations offers global and local networking and socializing, both online and face-to-face. At around 6,000 events and activities per month, expatriates can meet other global minds and pursue their interests. Members can also find and exchange tips and information on life abroad through discussion forums and helpful articles based on personal expat experiences. Membership is by approval only to ensure quality and trust in our community. InterNations is part of New Work SE, a group of brands that offer products and services for a better working life.<br><br>Although we have offices in Munich, Germany, we're a remote-first company. All team members are free to work anywhere in Europe — from home, the office, or a combination of both. You can read more about InterNations becoming a remote-first company in our <a href="https://blog.internations.org/" rel="nofollow">company blog</a>.<br><br>You can find more information about InterNations on our <a href="https://www.internations.org/press" rel="nofollow">press page</a>, on our <a href="https://www.internations.org/about-internations/" rel="nofollow">about pages</a>, or in our <a href="https://blog.internations.org/" rel="nofollow">company blog</a>.<br><br><strong>Benefits of working at InterNations:</strong><br><ul><li>a growing, dynamic company with an international team</li><li>a centrally located HQ office in Munich</li><li>the possibility to work fully remote anywhere in Europe</li><li>support with your visa application</li><li>an ongoing <a href="https://www.internations.org/sustainability/" rel="nofollow">sustainability initiative</a> — we’re a climate-neutral company</li><li>a friendly atmosphere and the space to pursue your ideas</li><li>28 paid vacation days and special paid leave</li><li>the option to take a sabbatical after 3 years with InterNations</li><li>part-time work contracts possible</li><li>Albatross Membership for team members and their partners</li><li>XING Premium membership</li><li>regular team bonding events to connect our team members wherever they are</li><li>regular workshops, training sessions, cross-departmental projects & exchanges</li></ul><br>At InterNations, you’ll be working in a friendly atmosphere geared toward bringing out your creativity and independence. With our flat organizational structure, you’ll have lots of room to pursue your own ideas. If you’re a working parent, you’ll find the flexibility you need to support your work-life balance. All team members can work remotely anywhere in Europe, or from our Munich office. And as we value building strong connections between our team members, especially in a remote setting, you can look forward to coffee lotteries, language tandems, department exchanges, and regular team-bonding activities.</div></article></div><p class="morejobs">See more jobs at <a href="/company/internations/">InterNations</a></p><p class="applyjob"><a href="/r/20/m75zdoGBBxmPrh9q5H4P83cA/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/client-relations-representative-9s4ay/'><div class="l"></div><div class="j"><div class="age">27d</div><p class="job"><a rel="nofollow" href="/jobs/client-relations-representative-9s4ay/" class="jobtitle  preventLink"> Client Relations Representative</a></p><div><span class="cmp"><a href="/company/cmdi/">CMDI</a></span><span class="loc">Remote</span></div><div class="t"><a class="tag" href="/f/css/remote/">css</a></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>CMDI is hiring a Remote Client Relations Representative</b></h1><div class="__r_job_content"><!DOCTYPE html><html><head><title>Client Relations Representative - CMDI - Career Page</title><p class="morejobs">See more jobs at <a href="/company/cmdi/">CMDI</a></p><p class="applyjob"><a href="/r/20/9S4ayoxQNKgM2UyA266nmxVl/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div><div class="crd" data-href='/jobs/remote-dispatcher-iuzwq/'><div class="l"></div><div class="j"><div class="age">28d</div><p class="job"><a rel="nofollow" href="/jobs/remote-dispatcher-iuzwq/" class="jobtitle  preventLink"> Remote Dispatcher</a></p><div><span class="cmp"><a href="/company/honorbuilt/">HonorBuilt</a></span><span class="loc">McDonough, GA Remote</span></div></div><div class="__r_job_container"><div class="__r_job_description"><h1><b>HonorBuilt is hiring a Remote Remote Dispatcher</b></h1><div class="__r_job_content"><div class="description"><p>We need a talented, detail orientated person with excellent communication skills to operate as our Service Coordinator. The role requires a high touch and accurate responses to our national restaurant chains and their franchisees. On a daily basis you will handle a variety of high impact or complex escalations to address and work until resolution. This may include any or all of the following, supporting our System Support team, or assistance for POS, IT and Networking issues. Our goal is to resolve problems and implement solutions on the first contact so our customers can get back to feeding hungry people.<br><br><strong>Earn Your College Degree</strong>: HonorBuilt employees are able to earn a FREE college degree while they work! HonorBuilt’s purpose statement is “Together we care more, deliver more, and become more.” As part of our commitment to becoming more, <strong>we offer all employees the opportunity to earn a fully funded degree online from Point University, a fully accredited, private university, based out of West Point, Georgia.</strong><br></p><p><strong>DISPATCHER SHIFT: M-F, 3:30pm-12:00am</strong></p><p>Essential Duties and Responsibilities:</p><ul><li>Dispatch Technicians upon customer escalations.</li><li>Post, schedule, manage & invoice 3rd party Field Service engagements.</li><li>Manage the ticket flow of the Field Service scheduling board.</li><li>Ensure all remote technician updates are added into existing tickets.</li><li>Provide additional updates to internal and external customers as needed.</li><li>Ensure all tickets follow the authorization and requirement process prior to scheduling.</li><li>Review Site history prior to schedule to ensure minimal visits for maximum satisfaction.</li><li>Ensure all visits are completed are predetermined and agreed upon rates.</li><li>Reconcile HonorBuilt and 3rd Party invoices.</li></ul><p>Additional Duties and Responsibilities:</p><ul><li>Complete customer and technician updates in the Document Management System.</li><li>Heavy Administration of the Ticketing and Document Systems.</li><li>Provide updates from the Project Management team to the Support Team.</li><li>Support the Project Management Team with site visits to ensure streamlined visits.</li><li>Assist in training new employees of relevant job functions.</li></ul><p>Candidate Requirements include:</p><ul><li>A proven Customer Service background or Coordination role in a Call/Contact Center.</li><li>Exceptional ability to research and troubleshoot problems.</li><li>Ability to prioritize and handle multiple tasks.</li><li>Excellent written and verbal skills.</li><li>Ability to adapt to changing procedures and equipment.</li><li>A successful background check, drug screening and technical interview.</li></ul><p>Job Type: Full-time<br><br><strong>Please do not call in regards to your application status. Due to the high volume of applicants we receive, we are unable to answer all requests. Our team will reach out once your application is reviewed.</strong><br></p><p>Internal Job Title: Field Service Dispatcher</p></div><p class="morejobs">See more jobs at <a href="/company/honorbuilt/">HonorBuilt</a></p><p class="applyjob"><a href="/r/20/IuzwQ8yd4WbwcPhzcjqhhhx3/" target="_new" class="btn btn-success btn-large">Apply for this job</a></p></div></div></div></div>									</div>
			
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