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62 exciting remote jobs on file from 2500+ top remote companies.

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A selection of jobs from the previous newsleterrs. is hiring a Remote Customer Success Manager

Customer Success Manager - Telemedicine - Career PageMeet with customers regularly to undertake quarterly busine

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Minerva Surgical is hiring a Remote Customer Experience Manager

Customer Experience Manager - Minerva Surgical - Career Page

Furnished Quarters is hiring a Remote Guest Services Manager

Guest Services Manager - Furnished Quarters - Career Page I understand that this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment. I further unde

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emocha Mobile Health Inc. is hiring a Remote Enrollment Specialist

Enrollment Specialist - Scene Health - Career Page
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  • Qardio, Inc. is hiring a Remote Customer Experience Associate (Remote, Medtech)

    Customer Experience Associate (Remote, Medtech) - Qardio, Inc. - Career Page

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    OnlineMedEd is hiring a Remote Enterprise Support Specialist

    Enterprise Support Specialist - OnlineMedEd - Career PageSee more jobs at OnlineMedEd

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    Invaluable is hiring a Remote Customer Care Representative

    Customer Care Representative - Invaluable - Career Page

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    CharterUP is hiring a Remote Operations Support Agent (Remote, US)

    Operations Support Agent (Remote, US) - CharterUP - Career Page

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    CharterUP is hiring a Remote Operations Support Agent

    Operations Support Agent - CharterUP - Career Page

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    Tiger Pistol is hiring a Remote Client Operations Specialist

    Client Operations Specialist - Tiger Pistol - Career Page

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    Omatic is hiring a Remote Senior Customer Support Manager

    Senior Customer Support Manager - Omatic - Career Page

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    Principal Consultant, Melbourne

    ImpervaRemote, Melbourne, Victoria

    Imperva is hiring a Remote Principal Consultant, Melbourne

    About Imperva

    Imperva is the comprehensive digital security leader on a mission to help organizations protect their data and all paths to it. With an integrated approach combining edge, application security, and data security, customers around the world trust Imperva to protect their applications, data, and websites from cyberattacks. Imperva Threat Research and our global intelligence community keep Imperva ahead of the threat landscape and integrate the latest security, privacy, and compliance expertise into our solutions.

    Why Imperva? 

    • We have experienced the following growth and achievements:
    • Selling to over 6200 customers worldwide
    • 500 partners in 100+ countries worldwide
    • We are now a certified Great Place to Work®in Singapore. 
    • Imperva has been named one of the coolest Cloud Security Vendors of 2023 by CRN!
    • Imperva has been in the Leader’s Quadrant of the Gartner Magic Quadrant for 8 consecutive years in Web Application and API Protection
    • Imperva is also a leader in the Forrester Wave for DDoS Mitigation Solutions in 2021 with the highest score in the “current offering” category

    To be successful in this role, the person will need to perform the following responsibilities and possess the following qualifications.

    You will be people-oriented by nature and enjoy working in a collaborative environment with your team. You should be driven toward constant improvement of the practice, the product and the organization.

    Beyond your great attention to your clients, you will:

    • Ensure that Imperva products are deployed and operating to meet customers’ expectations
    • Provide customers with progress reports and other project documentation
    • Troubleshoot technical issues with the help of the Support Team

    To be successful, you should have:

    • Strong technical skills and solid experience working with Internet Security, Networking Technologies and Relational Databases
    • Experience delivering training to post-sales customers and partners
    • Ability to scope, design, document and implement integration requirements
    • Self-starter and independent, but also able to work within a team environment, helping out when needed on various deployments
    • An aptitude for mastering new software applications
    • Ability to understand and communicate concepts quickly, succinctly and accurately
    • Highly motivated, driven and passionate about technology, training and customer success
    • Able to plan for and deliver a project on a specific deadline

    Successful candidates will have at least two of the following:

    • Reasonable knowledge of Databases such as MS-SQL, Oracle, MySQL, DB2, Big Data or NOSQL platforms
    • Reasonable knowledge of operating systems such as Linux, Windows, and VMware ESX
    • Reasonable knowledge of Web Servers such as IIS, Apache and Tomcat

    The qualifiers for the role include these items:

    • 3+ years of experience in a Consulting or similar position
    • Security clearance (or the ability to obtain) desired.
    • Understanding the function of TCP/IP, HTTP, Load balancers, proxies and firewalls. Expertise is not required, but an overall understanding of how they work is necessary.
    • Required travel (approximately 80%within the region, and internationally when needed
    • Fluent in English -- both written and verbal—required; Additional languages highly desired.
    • Willing and capable of working from home

    Our Company:

    Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of you business. 

    Learn more:, our blog, on Twitter


    Rewards:Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at and career opportunities at


    Legal Notice:Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.  



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    CHILI publish is hiring a Remote Client Success Manager (EU/Global)

    CHILI publish is a fast-growing SaaS companywith the most advanced and flexible online editor to automate repetitive tasks for graphic designers, reducing bottlenecks in the production phase for brands, agencies and printers. CHILI publisher is the preferred creative automation tool for over 230 companies globally including Mars, Philips, HH Global, Oliver Marketing,… and can easily integrate with all their existing marketing automation, eCommerce, CRM, Workflows, DAM or PIM solutions.

    Every year we onboard about 60 new customers to our platform. To keep offering the best customer experience and maintain an excellent NPS, we’re looking for astrategic and problem-solvingClient Success Manager for SMB. 

    What will you do?

    Our Client Success Managers are asked to ensureassigned clients retention and revenue expansion.

    The Client Success Manager is a high-touch, Client advocate responsible for ensuring clients are successful leveraging our product into their solutions. This role drives higher renewal rates, additional upsell/cross-sell opportunities and increased number of references and/or case studies.

    What do we want you to take on?

      • Be the main point of contact for the Client from Sales handoff through to renewal of the subscription
      • Welcome and onboard newly assigned Client, ensure proper technical training and primary instructions are delivered for stellar onboarding
      • Analyze clients needs, understand their use case of CHILI publisher and manage their expectations
      • Build strong and trustorthy relationships with clients, acting as a knowledgeable and trusted advisor for current product offering as well as future expansion opportunities.
      • Conduct proactive client/account health checks and escalate matters as required
      • Help drive new case studies, use cases and references with assigned clients
      • Consult with clients and create a user adoption plan for each assigned one
      • Communicate new features development, improvements and updates on the software into a comprehensive Client language
      • Responsible for the onboarding and implementation of our product/technology to meet the unique needs of the client and ensure it helps to solve their problems, with a need of partner if required
      • Establish trustworthy and close connection with your Client and partners through multiple pro-active communication to stay on top of their needs
      • When the renewal date of a contract approaches, you know what it takes to retain the Client and even what type of upselling could even improve his user experience
      • Make recommendations on how new and existing features fit within clients’ use cases, providing best practices and guidance
      • Participate in Client-requested meetings and conduct monthly/quarterly business reviews (onsite and/or remotely)
      • Provide proactive status updates on product issues resolution/new feature development to required partie
      • Leverage knowledge of your clients’ solutions and use case to assist technical Support, Product & Delivery, and product marketing in better serving your clients
      • Travel to client locations as (approximately 35% percent)
      • Participate in project-based, consultant-led architectural and design discussions to ensure CHILI publish integration is optimal for the client(s)
      • Flexible to handle Clients escalation calls outside business hours
      • Work with cross-functional teams to ensure smooth execution of training, issues resolutions, and technical support
      • Build strong relationships resulting in high levels of client engagement with assigned accounts
      • Communicate new business development opportunities and customer intelligence to local Sales pod
      • Work to constantly mitigate churn
      • Act as an escalation liaison between the client, Technical Support, and Product Development to help resolve technical issues blocking product adoption
      • Provide feedback to Product Management on key features or product limitations that are inhibiting usage and growth.
      • Responsible for delivering high levels of client satisfaction
      • Perform other duties as assigned

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    iManage is hiring a Remote Customer Success Manager (LATAM)

    Customer Success Manager (LATAM) - iManage - Career PageGranting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for seconda

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    The League is hiring a Remote Customer Service Representative

    Customer Service Representative - The League - Career Page

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    Head of Customer Success

    UENIRemote job, Remote

    UENI is hiring a Remote Head of Customer Success

    The Head of Customer Experience will be responsible for driving customer satisfaction, retention, and growth for our SaaS subscription service. They will use user-interaction data to define the most effective customer success playbook, manage a team of agents and account managers, and oversee the implementation of tools to improve the quality, efficiency, and effectiveness of the customer success team. The primary objectives of this role will be to leverage the team to improve customer onboarding, increase customer satisfaction to drive upsells, increase customer retention on our subscription products, and maximize customer lifetime value.

    You are an ambitious customer success professional, with a fire in the belly to make the customer win! 

    This is a fully-remote role open between GMT-5 and GMT+2

    Key Responsibilities:

    • Develop and implement customer success strategies for our SaaS product with a focus on improving onboarding, customer retention, upsells, and customer lifetime value

    • Leverage user-interaction data to optimize customer outreach and engagement

    • Manage a team of onboarding agents, customer success agents and account managers in making sure that each is accountable for customer satisfaction and customer retention

    • Run onboarding, customer success and account management within the budgetary constraints of our low-cost product (we have to run lean to keep our prices low)

    • Incorporate tools and technologies to improve team performance and achieve objectives

    • Recruit, train, and manage a remote team of agents and account managers dedicated to customer satisfaction, retention, and growth

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    Litera is hiring a Remote Associate Customer Success Manager


    The Associate Customer Success Manager is an extremely strong multi-tasker who wants to grow their customer success experience and face one of the toughest challenges in the business. This role is part of our tech touch team, supporting a wide network of Litera’scustomers across multiple segments.

    This role will combine a focus on pioneering high-volume customer success processes, strategies and messaging for many of our customers (over 12,000 law firms). You’ll take what we know works across our more hands-on customer base and work with CS leadership, revenue, marketing, and product to build a best-in class low-touch success model.

    Ultimately your job is about executing the tech touch playbook, handling day-to-day account needs across the business line including responding to NPS feedback, addressing customer inquiries, and directing customers to the correct resource. You’ll also serve internally as the voice of the customer. Your success will be measured on NPS (happy customers) and Gross Retention (loyal customers).

    Key Responsibilities

    • Respond to NPS feedback and apply learning to the responsibilities below to create a more efficient engagement strategy
    • Analyze inbound requests from small and corporate customers and provide timely communications to these same customers
    • Drive engagement across the small law base through automated strategies that help you develop and execute
    • Help build the playbook for our tech touch strategy and use sub playbooks in Gainsight to manage each scenario with groups of customers
    • Help shape future product trainings and resources by taking on feedback and sharing it with the customer enablement team
    • Work extremely closely with Customer Communications manager so that customers know exactly who to reach out to for what and are never without a voice
    • Represent small law/corporate customers and drive the awareness of key resources via omnichannel (social media, website, email, marketing, events, etc)

    Key Requirements

    • Be able to embrace change with optimism and positivity!
    • Friendly, optimistic, and an extremely good communicator
    • Organized with the ability to multi-task with multiple customer scenarios
    • Experience managing large volumes of customers a benefit
    • Customer facing experience - Great written English skills
    • Technology-minded, comfortable with Salesforce, MS Word, MS Excel, and similar tools
    • Creative mindset to identify the needs of our customers, help work with the team to identify communication strategies, and execute on those strategies
    • Team player who is confident to share your own unique superpower

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    iManage is hiring a Remote Customer Support Agent (Contract)

    Customer Support Agent (Contract) - iManage - Career PageNo answer

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    DealerOn, Inc. is hiring a Remote Sr Manager of Customer Support

    Sr Manager of Customer Support - DealerOn, Inc. - Career PageSee more jobs at DealerOn, Inc.

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    Cantada is hiring a Remote Customer Service

    Customer Service - Cantada - Career Page

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