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8d

Staff Customer Reliability Engineer

Palo Alto NetworksSanta Clara, California, Remote
postgressqlDesignmongodbazureapielasticsearchlinuxjenkinsAWS

Palo Alto Networks is hiring a Remote Staff Customer Reliability Engineer

Job Description

​​​​​Your Career

Palo Alto Networks Cloud Security Products are the latest in our security platform that bring the power and scale of our products to our customers, and industry. It’s a groundbreaking change in the way the industry views cybersecurity as it relates to our cloud environments, one that is necessary in our mission to protect our way of life in the digital age.

As a Customer Reliability Engineer for Data Security, you will act as a liaison between our Customer Success organization and our product and engineering teams. In this role you will lead troubleshooting and solutions to out customer’s toughest technical challenges, and provide critical data driven design feedback to help Palo Alto Networks products grow and mature. We are approaching customer service in an entirely new fashion, and  are looking for talented, motivated, dedicated individuals to help us define what the future of customer support should be.

Your Impact

  • Work with Global Customer Support to solve customer product issues 
  • Identify customer pain points and influence solutions via training, documentation and product feature refinement
  • Build and maintain internal product tools and telemetry 
  • Communicate status of the systems via automation (customers) and targeted messages (TAC)
  • Voice of the customer during feature development (NPI) providing input on usability, and serviceability 
  • Data Driven technical leader for continuous improvement across all KPI’s

Qualifications

Your Experience

  • Senior engineer in support or similar function with deep understanding of cloud architectures and application monitoring fundamentals
  • Strong understanding of cloud platforms (AWS, GCP, Azure)
  • Knowledge/Understanding in scripting and automation to deliver SRE-type tools
  • Familiarity with REST APIs and latest OpenSource technologies
  • Working knowledge and understanding of SQL, MongoDB, Postgres, Redis, Elasticsearch
  • Scripting skills are a plus (Python/ Bash)
  • Experience with Docker/Kubernetes, Cloud-based platforms, monitoring tools (grafana, datadog), CI tools (Jenkins)
  • Good communicator (written and verbal)
  • Strong troubleshooting skills
  • Development mindset
  • Hands on experience with Linux administration
  • Experience with Cloud services, configuration and management
  • Prior experience in CASB or DLP service is a plus
  • Strong knowledge of networking protocols, PAN OS firewall, DLP, RegEx, Databases, Rest API, and JSON
  • Excellent problem-solving skills and the ability to troubleshoot complex issues
  • Solid understanding of security best practices and compliance standards

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movingimage is hiring a Remote DevOps Engineer (all genders)

We're looking for a DevOps Engineer to join our multinational and dedicated team!

You’lltake on the following responsibilities:

  • Collaborate with engineering and development teams to evaluate and identify optimal cloud solutions
  • Modify and improve existing systems
  • Educate teams on the implementation of new cloud technologies and initiatives
  • Design, develop and deploy modular cloud-based systems
  • Develop and maintain cloud solutions in accordance with best practices
  • Ensure efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security
  • Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues
  • Regularly review existing systems and make recommendations for improvements
  • Interact with software engineering teams, provide cloud support, and make recommendations based on their needs
  • Be part of an on-call rotation, to ensure 24x7 support to the platform.

What we’re looking for:

  • Degree in computer science, software engineering, or a similar field
  • At least 5 years of experience in the field of cloud computing, with proven record of Azure as the main cloud provider
  • Familiarity with Terraform, GitOps, and Everything-as-Code
  • Experience with SysOps
  • Very knowledge in cloud security methods and system hardening.
  • Troubleshooting and analytical skills
  • Good communication and teamwork skills

Additional bonus skills:

  • Experience with CI/CD systems
  • Experience with monitoring solutions, e.g. NewRelic
  • Azure, AWS, or GCP certifications

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slice is hiring a Remote DevOps Engineer

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally-minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

The Challenge to Solve

Continue to provide Slice a best-in-class platform with industry-unrivaled performance and availability in support of millions of orders while empowering Slicers to build, test, and deploy our apps easily, safely, and reliably.

The Role

You will provide technical leadership to an experienced and skilled team of Engineers, where you will be responsible for standardizing and optimizing deployment pipelines to make deployments fast and error-free. You will help keep our infrastructure consistent and reproducible with Terraform, focusing on observability and cost-containment, while also ensuring high availability and reliability of the Slice platform.

The Team

You’ll work with a team of skilled infrastructure engineers daily, partnering with the Data, Security, QA, and Product Engineers to troubleshoot production issues, ensuring our systems are stable, monitored, and secure. You’ll provide input and guidance on our platform, mentor junior engineers, and research solutions to scaling issues. With several optimization projects ahead, you will have the opportunity to lead in their implementation with a high degree of autonomy. This role reports to the Director of Platform Engineering.

The Winning Recipe

We’re looking for creative, driven, entrepreneurial DevOps engineers who are excited to build world-class infrastructure and scale in small businesses. These are the core competencies this role calls for:

  • Minimum of 5 years of experience in a DevOps role.
  • Strong experience with cloud infrastructure and services, primarily AWS.
  • Strong experience with cloud-based  CI/CD pipelines and automation tools such as Github Actions or Gitlab pipelines.
  • Strong knowledge of IAC tools, such as Terraform or CloudFormation
  • Experience with configuration management tools such as Ansible or Chef.
  • Experience with containerization and orchestration using tools such as Docker and Kubernetes.
  • Strong problem-solving skills and ability to troubleshoot complex issues in a production environment.
  • Excellent communication and collaboration skills, with the ability to work in a cross-functional team.

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

  • Access to medical, dental, and vision plans
  • Flexible working hours
  • Generous time off policies
  • £200 per annum employee wellbeing allowance
  • Market-leading maternity and paternity schemes

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.

  • Application
  • 30-minute introductory meeting
  • 30-minute hiring manager meeting
  • 60-minute technical interview
  • CTO meeting
  • Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

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10d

Site Reliability Engineer

ProgressHybrid Remote, Hyderabad, India
agileterraformsqlDesignansibleazureapiqadockerkuberneteslinuxpython

Progress is hiring a Remote Site Reliability Engineer

We’re Progress – we offer the best platform for building and deploying tomorrow’s applications quickly and easily. We are bold, forward-thinking innovators who build things that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other and cheer our wins. Join us as a Senior Site Reliability Engineer in our Product Operations division in Hyderabad.    

As a member of the team you will be expected to:    
  • Data Security and Compliance:
    • Protect systems from data breaches, prioritizing data security.
    • Ensure compliance with PCI-DSS, HIPAA, SOC2, and other compliance policies, standards, and procedures.
    • Participate in the quarterly, bi-yearly, and yearly audit compliance activities.
  • Infrastructure and Security Services:
    • Build and maintain reliable infrastructure and security services for highly available and scalable services by utilizing native Azure/AWS/GCP infrastructure services from Azure/AWS/GCP and other industry leading tools.
  • System Administration and Automation:
    • Perform basic system administration tasks such as configuring servers, setting up HA/DR, automating routine tasks, and backup/restore procedures.
    • Implement automation to minimize manual work and achieve security and compliance objectives.
  • Automation and Tooling:
    • Develop and maintain automation frameworks, tools, and processes to streamline operations and improve efficiency.
    • Champion the adoption of infrastructure as code (IaC) principles for configuration management and deployment automation.
  • Performance Optimization:
    • Analyze system performance and identify opportunities for optimization and efficiency improvements.
    • Implement performance tuning strategies to enhance system reliability and scalability.
  • Monitoring and Observability:
    • Design and implement comprehensive monitoring and observability solutions to proactively identify and address system issues.
    • Utilize advanced monitoring tools and techniques to gain insights into system behavior and performance.
  • Incident Management and Postmortems:
    • Participate in incident management processes, ensuring timely resolution of incidents and minimizing impact on users.
    • Conduct postmortem reviews to identify root causes and implement preventive measures to mitigate future incidents.
  • Capacity Planning and Forecasting:
    • Perform capacity planning and forecasting to anticipate resource requirements and ensure adequate scalability.
    • Develop strategies for optimizing resource utilization and cost-effectiveness.
  • On-call Support and Troubleshooting:
    • Serve on the on-call team, acting as an escalation contact for service incidents.
    • Troubleshoot and resolve issues related to application development, deployment, and operations.
    • Work with Technical Support to troubleshoot customer issues.
  • Collaboration and Agile Support:
    • Work collaboratively with agile software development teams, providing support to developers, QA, and technical support.
    • Collaborate with other team members during our planned scheduled maintenance windows.
  • Customer Account Provisioning:
    • Provision new customer accounts, including handling complex orders in coordination with Progress Sales/Professional Services.
    • Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
  • High-Availability Deployments:
    • Implement automated high-availability deployments, ensuring system reliability and uptime.
  • End-to-End Solution Understanding:
    • Become proficient in understanding how each software component, system design, and configuration are linked to form an end-to-end solution.
To be successful in this role, we need someone who has:      
  • Experience:
    • Proven experience as a Senior Site Reliability Engineer (or similar position) in a production capacity.
    • You understand what it means to operate infrastructure as code and have experience developing services and automation to do so. Chef knowledge would be a plus.
    • You have a great ability to debug and optimize code and automate routine tasks to eliminate toil.
    • You have a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership, initiative, grit, and drive.
    • You have designed and implemented applications and systems that scale, are resilient to failure, and are observable.
  • Technical Expertise:
    • Strong understanding of Windows, Linux, automation tools (Terraform, Ansible, Chef, or Puppet), Azure/AWS services (ECS, EKS, S3, and more), and scripting languages (Shell, Python, PowerShell, or others).
    • Knowledge of databases (Azure SQL, Postgres/RDS, Graph databases), Service Mesh (Linkerd or Envoy), API gateways, authentication services, 3rd party integrations, and more.
    • Proficient in managing containerized environments using Kubernetes, Docker, and Rancher, along with other related tools and technologies.
  • Security Knowledge:
    • Familiarity with security concepts, including cloud authentication, authorization, web attacks, and environment security.
    • Experience with network concepts, including TCP/IP, HTTP, and TLS.
  • Cloud Experience:
    • Experience with cloud-hosted apps/services (Azure/AWS preferred) and translating business requirements into securely implemented capabilities in the cloud.
  • Education:
    • Bachelor’s degree in computer science, Information Systems, or a related field.
  • Compliance and Communication:
    • Proven ability to adhere to policies, standards, and procedures related to change control and operational best practices.
    • Strong written and verbal communication skills for both technical and non-technical audiences.
  • Flexible and Proactive:
    • Willingness to be flexible in responding to customer issues and ability to identify product/deployment improvements for future mitigation.
    • You are interested in designing, analyzing, and troubleshooting large-scale distributed systems.
  • Regulatory Compliance:
    • Experience with PCI, HIPAA, and SOC2 compliance.

Must be willing to work in APAC time zone [7 AM to 4PM IST]  

What we offer in return is the opportunity to join a talented team of bright and nice people and to also enjoy:     
  • 30 days of earned leaves plus an extra day off for your birthday, various other leaves like marriage leave, Casual Leave, Maternity leave, Paternity Leave. 
  • Premium Group medical Insurance for employee and 5 dependents, personal accident insurance coverage, Life insurance coverage
  • Professional development reimbursement 
  • Interest subsidy on loans - either vehicle or personal loans

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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14d

DevOps Engineer (m/w/d)

VeriskCologne, Germany, Remote
agilejiraterraformDesignazurescrumdockerkubernetesjenkinspythonAWS

Verisk is hiring a Remote DevOps Engineer (m/w/d)

Stellenbeschreibung

Wir als Verisk suchen einen DevOps Engineer, der dabei unterstützt, die Best Practices in der Cloud einzuhalten und die Leistungsfähigkeit von Software-Engineering-Teams zu erhöhen. In dieser Rolle wendest du deine Kenntnisse über Cloud-spezifische Technologien an und entwickelst Tools, Automatisierungen und Prozesse zurDurchsetzung von Best Practices bei der Software-Delivery.

Deine Aufgaben:

  • Automatisiertes Deployment von Anwendungen durch Erstellung und Verwaltung von CI/CD-Pipelines
  • Automatisierung und Vereinfachung der Deployment, Monitoring und Maintenance Prozesse zur Verbesserung der Zuverlässigkeit und Effizienz des Gesamtsystems
  • Entwicklung und Wartung von Infrastructure as a Code
  • Entwurf von hochverfügbaren und kosteneffizienten Architekturen
  • Monitoring, Alerting und Support von Produktionsumgebungen, um die Systeme stabil und funktionsfähig zu halten
  • Bereitschaft zu Support auch außerhalb der Geschäftszeiten, um Probleme mit unternehmenskritischen Anwendungen zu beheben
  • Zusammenarbeit mit mehreren Geschäftsbereichen, um neue Ideen und neue Technologien zu entwickeln und Lösungen zu schaffen, welche die nächste Innovationswelle vorantreiben
  • Empfehlung von Lösungen, die den Bedürfnissen und Anforderungen des Unternehmens entsprechen
  • Unterstützung bei der Entwicklung von detaillierten Projektspezifikationen und Implementierungsplänen

Qualifikationen

  • Erfahrung mit dem Aufbau von Lösungen für Large-Scale Enterprise Architekturen, einschließlich Security, High-Availability-Methoden, mehrere Plattformen, Netzwerkdesign, Monitoring, Virtualisierung, Kapazitätsplanung und -Leistung
  • Erfahrung mit AWS Cloud-Architektur und der Migration von Anwendungen in die Cloud
  • Erfahrung mit Monitoring Tools wie Dynatrace, New Relic, etc.
  • Vertraut im Umgang mit Splunk
  • Erfahrung mit Containern und Tools wie Docker und Kubernetes
  • Kenntnisse von Entwicklungsmethoden und Erfahrung mit Python
  • Kenntnisse von Infrastructure-as-Code-Tools und -Methoden, CloudFormation, CDK oder Terraform
  • Erfahrung mit CI/CD- und Konfigurationsmanagement-Tools und -Technologien, einschließlich Azure DevOps, TeamCity, Chef, Jenkins usw.
  • Kreativer und innovativer Ansatz zur Problemlösung und Leidenschaft für kontinuierliche Verbesserung
  • Erfahrung mit agilen Prozessen (Kanban / Scrum) und Vertraut mit JIRA
  • Du sprichst fließend Deutsch und Englisch
  • Amazon Certified SysOps Administrator oder Solutions Architect, Associate oder höher ist ein Plus

#LI-MM3

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Webflow is hiring a Remote Senior Site Reliability Engineer

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior Site Reliability Engineerto improve reliability and stability of Webflow’s customer-facing, production infrastructure, serving millions of page views per hour. Our product is used by over 2 million users world-wide across 190 countries, and you’ll help ensure our platform is secure and scalable for these users as tens of thousands of projects are launched on Webflow each month.

About the role 

  • Location: Remote-first (United States; BC & ON, Canada) 
  • Full-time
  • Exempt status
  • The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $143,000 in our lowest geographic market up to $198,200 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Reporting to the Senior Engineering Manager

As a Senior Site Reliability Engineer, you’ll … 

  • Join our Site Reliability team, which is responsible for infrastructure behind the main Webflow application, as well as the infrastructure required for our hosting plans.
  • Empower engineers on other teams to take control of their services by writing shared infrastructure-as-code tooling and collaborating on internal best practices for infrastructure.
  • Occasionally dive into the main Webflow application in Node, Python, or Go to better discern (and sometimes fix) behavior in production.
  • Work with peers on Webflow’s Customer Support, Partnerships, and Sales teams to enable customers using Webflow’s services in production.
  • Participate in and continuously improve on-call and incident response processes.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Senior Site Reliability Engineer if you …

  • Either a background as an ops engineer with an enthusiasm for code, or a background as a software engineer with an enthusiasm for systems administration.
  • 5+ years of experience building, maintaining, and debugging distributed systems in a customer-facing environment that allows for little to no downtime.
  • Experience navigating and scaling multi-tier cloud environments on either AWS or GCP.
  • Experience with container-centric architectures, built with Docker and tools like Kubernetes (EKS, GKE, AKS, OpenShift, etc.), ECS, Docker Swarm, or Mesos.
  • Experience with infrastructure-as-code tools like Terraform, Pulumi, Ansible, Puppet, or Chef.
  • Experience in contributing to full-stack applications built using tools like React, Node, and MongoDB.
  • Enthusiasm for mentoring and sponsoring less-experienced engineers.

It would be a bonus if you had even one of the following …

  • Experience with Kubernetes, Nginx, Terraform, or Pulumi specifically.
  • Experience improving on-call and incident response processes for Engineering.
  • Experience working in high-compliance environments or a special interest in security engineering. We are not the security team, but we are always looking to improve our security posture!

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.
  • Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
  • Access to mental wellness coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and financial wellness benefits, like CPA or financial advisor coverage
  • Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Protecting your privacy and the security of your data is a longstanding top priority for Webflow. Please consult our Applicant Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

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Square is hiring a Remote Sr. Site Reliability Engineer

Job Description

The Continuous Integration Infrastructure (CII) team at Square is an ensemble of hybrid systems and automation engineers.  The CII team is pivotal to the design and management of our expansive continuous infrastructure. Our CII Site Reliability Engineers (SREs) are dedicated to meticulously building systems with a dual focus on boosting developer productivity and enhancing system performance and reliability. 

CI Site Reliability Engineers have a major impact across Square, and especially in Hardware, through building and operating our on-prem data centers and AWS infrastructure, and optimizing mission-critical internal applications. We’re looking for engineers with strong technical skills and customer-oriented mindset who want to be a part of developing, maintaining, and scaling this infrastructure via software tooling and automation.

You will:

  • Build scalable infrastructure to manage CI systems (both on-prem and AWS) and applications.
  • Minimize risk of reliability related failure outcomes as pertaining to durability, availability, performance.
  • Drive improvement projects and handle incidents in an effective and organized manner.
  • Collaborate across multiple teams including IT Support, Production Platform Engineering, Hardware Engineering, and Devices Software Engineering.
  • Build automation tools to detect and remediate system health, and prevent those issues from reoccurring.
  • Build automation to help with capacity planning to scale our on-prem and CI AWS infrastructure.
  • Perform periodic on-call duty to handle availability and efficiency of the continuous integration infrastructure.
  • Provide support to internal stakeholders with a customer oriented mindset and develop automation solutions to improve customer experience and usage of CI systems.

Qualifications

You have:

  • BS or higher in Computer Science or equivalent technical experience.
  • 5+ years of industry experience architecting, developing, and troubleshooting large scale infrastructure.
  • 3+ years of experience in at least one of the following programming languages: Python, Go, Ruby.
  • Strong system/network debugging skills.
  • Strong experience with building and deploying solutions to the Cloud (AWS)
  • Strong knowledge of TCP/IP networking, network, and application-level security.
  • Experience with management/automation tools such as Chef/Ansible/SALT.
  • Experience with monitoring tools such as Datadog, Prometheus or Grafana.
  • Consistent track record of coordinating or leading large cross-team technical projects.
  • Past experience with CI systems such as Jenkins 

Nice to have:

  • Experience with BuildKite
  • Experience working with containerization technologies like Kubernetes/ Docker

 

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17d

Strategic Initiatives Manager

ServiceNowSanta Clara, CALIFORNIA, Remote

ServiceNow is hiring a Remote Strategic Initiatives Manager

Job Description

 

ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We are the fastest growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start.

The ServiceNow Global Industries and Strategic Growth organization is driving focus on go-to-market powered growth for the company through strategic ways of accelerating revenue, customer acquisition, and enhancing experience across the customer lifecycle. The organization has a multi-faceted approach to grow within our key industries and with our most strategic customers and partners.

The Strategic Initiatives team, within the org, has the mission to spin up and lead new initiatives to support the org’s growth and hit its goals, run the business, bring together a community of cross-functional GTM team members, incubate new growth ideas, and lastly, drive forward an executive sponsorship program and broader executive engagement. As a Strategic Initiatives Manager on the team, you will be responsible for GTM strategy planning and insights building for the leadership and extended teams within the org, expanding our insights and intelligence capabilities, conducting business performance reviews, and build quarterly and annual updates to leadership. Your work will give you exposure to the executive sales team and contribute to our overall strategy and help drive its successful execution. This individual should be able to dive deep into solving problems while maintaining a broad perspective. This role is full-time.

We are looking for a candidate who is a strategic thinker, problem solver, and collaborative team player. The ideal candidate is a self-starter who can thrive in high-growth, fast-paced environments, working across many stakeholders. If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc

Responsibilities:

  • Drive go-to-market strategy and insights for the org in collaboration with other teams including portfolio growth analyses, peer studies, industry and customer deep dives, etc.
  • Lead business performance reviews and support related annual, quarterly, and ad-hoc reporting
  • Lead projects on delivering automated insights and intelligence to the leaders and teams in collaboration with Analytics and our other platform teams
  • Drive best-in-class end to end management for initiatives that drive growth and operational excellence for identified key initiatives
  • Improve operational excellence through identification and execution of initiatives that create efficiency, remove obstacles, or create improved processes and approaches to the business
  • Lead cross-functional teams (e.g. product, field sales, ops) to identify opportunity, unlock productivity and accelerate execution
  • Build consensus with cross-functional collaborators, including proper hand off to relevant stakeholders for execution of strategic initiatives
  • Develop compelling recommendations, communicated in high-quality output & growth results

 

Qualifications

Requirements:

  • 5-7 years of work experience, preferably in management consulting, tech strategy, strategy and operations function, or similar
  • Past experience in strategic analyses, data modeling, and executive storytelling
  • Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions
  • High energy, disciplined execution and prioritization skills, and willingness to do whatever it takes to deliver results
  • Ability to work independently on assignments and complex issues
  • Experience in building trusting relationships and influencing others (incl. executive audiences)
  • Collaborative team player
  • Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
  • Experience in self-serving data through Tableau and / or PowerBI instances a plus
  • Expertise in the enterprise software/ SaaS industry a plus

For positions in California (outside of the Bay Area), we offer a base pay of $147,200 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

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ServiceNow is hiring a Remote Sr Manager Strategic Initiatives

Job Description

 

ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We are the fastest growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start.

The ServiceNow Global Industries and Strategic Growth organization is driving focus on go-to-market powered growth for the company through strategic ways of accelerating revenue, customer acquisition, and enhancing experience across the customer lifecycle. The organization has a multi-faceted approach to grow within our key industries and with our most strategic customers and partners.

The Strategic Initiatives team, within the org, has the mission to spin up and lead new initiatives to support the org’s growth and hit its goals, run the business, bring together a community of cross-functional GTM team members, incubate new growth ideas, and lastly, drive forward an executive sponsorship program and broader executive engagement. As a Strategic Initiatives Sr. Manager on the team, you will be responsible for GTM planning on -top targets across teams, annual planning activities, GTM insights building and sharing, and business reviews. Your work will give you exposure to the executive sales team and contribute to our overall strategy and help drive its successful execution. This individual should be able to dive deep into solving problems while maintaining a broad perspective. This role is full-time.

We are looking for a candidate who is a strategic thinker, problem solver, and collaborative team player. The ideal candidate is a self-starter who can thrive in high growth, fast-paced environments, working across many stakeholders. If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc

 

Responsibilities:

  • Drive analyses and recommendations on customer targeting across multiple teams for GTM effort prioritization
  • Oversee end-to-end annual planning for the business from strategic recommendations, business performance reviews, and working across teams from Finance, Sales Operations, GTM Operations among others
  • Drive best-in-class end-to-end management for initiatives that drive growth and operational excellence for identified key initiatives
  • Improve operational excellence through identification and execution of initiatives that create efficiency, remove obstacles, or create improved processes and approaches to the business
  • Lead cross-functional teams (e.g. product, field sales, ops) to identify opportunity, unlock productivity and accelerate execution
  • Build consensus with cross-functional collaborators, including proper hand off to relevant stakeholders for execution of strategic initiatives
  • Develop compelling recommendations, communicated in high-quality output & growth results

 

Qualifications

Requirements:

  • 9+ years of work experience, preferably in management consulting, tech strategy, strategy and operations function, or similar
  • Past experience in strategic analyses, data modeling, and executive storytelling
  • Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions
  • High energy, disciplined execution and prioritization skills, and willingness to do whatever it takes to deliver results
  • Ability to work independently on assignments and complex issues
  • Experience in building trusting relationships and influencing others (incl. executive audiences)
  • Collaborative team player
  • Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
  • Experience in self-serving data through Tableau and / or PowerBI instances a plus

Expertise in the enterprise software/ SaaS industry a plus

 

 

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Feedonomics is hiring a Remote IT Systems Administrator

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18d

Developer Advocate

InfluxDataremote UK, Germany or Italy

InfluxData is hiring a Remote Developer Advocate

Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.

InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com.

We are looking to hire a Developer Advocate to join the Developer Relations Team under Product at InfluxData. As a Developer Advocate, you'll represent InfluxData to the community and the community to InfluxData. In this role, you will make developers more productive and empowered by creating demos and technical content, giving talks, organizing meetups, and engaging with users online. You will advocate for the community by working with Product and Engineering to help align their efforts with the needs of the community.

InfluxData is a company built by and for developers. The Developer Advocate on the Developer Relations team will be a leader who directly impacts our entire user community.

What you’ll be doing

  • Become an authority on the InfluxDB platform, both Open Source and Commercial
  • Helping developers get started using these platforms to build their own solutions
  • Establish a social media presence representing InfluxData
  • Participate in Influx Community Groups and Slack discussions
  • Regularly present at conferences, meetups and online events showcasing InfluxData products and technology.
  • Build and deliver technical training workshops using Influx software
  • Write sample applications, prototypes, and code samples to showcase the power and flexibility of InfluxDB and its ecosystem.
  • Support and reduce onboarding friction with our user community through code sample creation, debugging, direct partner engagement, and long-tail support channels (forums, office hours, blog posts, etc.).
  • Be an advocate for developers internally and influence InfluxData’s product strategy by working with Product Management, Engineering, PR, Marketing, Business Development and other cross-functional teams.
  • Build relationships with other technical experts and communities around other projects.

What we’re looking for

  • You are a strong public speaker with experience delivering presentations at conferences, meetups, or online events
  • You have 2+ years working with and supporting open source projects, developers, platforms, communities, or user groups
  • You have built technology demonstrations and examples for developers to follow
  • You have knowledge of software development and the ability to learn new technologies and languages

Bonus points if you

  • Experience building and delivering technical training both in person and online
  • Strong technical writing skills
  • Experience contributing code to open-source projects
  • Knowledge and experience with IoT/Edge devices, protocols, and frameworks
  • Have a background with Python, Javascript, Java, etc.

We offer fantastic benefits for full time employees; in the US these include:

  • Medical/dental/vision insurance with 100% coverage for employees and dependents
  • Company contribution to your FSA
  • Flexible Time Off - take the time you need
  • Life Insurance, short and long term disability insurance
  • 401k
  • Wellness programs
  • Annual professional development budget
  • Financial planning and legal advice

Our Core Values

Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:

  • We value each other
  • We get stuff done
  • We believe humility drives learning
  • We embrace failure
  • We are committed to open source

Visit ourcareers pageto learn more about working at InfluxData.

InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law. 

To view our Know Your Rights Poster click HERE

To view our CCPA policies click HERE

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reach out to the recruiting team by emailing apply@influxdata.com

InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.

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iManage is hiring a Remote Site Reliability Engineer

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Invoca is hiring a Remote Senior Site Reliability Engineer

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the team

Reliability Engineering is Invoca's foundation. We provide the infrastructure, tools, and observability for Invoca to build whatever is needed. We ensure stability today and enable growth for tomorrow.

We’re organized around three major needs:
- Consulting with development teams.
- Core service ownership and building the future of Invoca infrastructure.
- Research & development to keep our skills sharp and stay ahead of the industry.

The SRE Group is responsible for production uptime, observability, and platform reliability. Invoca takes a highly balanced approach to engineer on-call requirements and believes strongly in service ownership, allowing engineering teams to have autonomy and accountability for the amazing things they build.

The position’s reporting structure is:
Engineer -> SRE Manager -> Sr. Manager, SRE -> Sr. Director, Software Engineering -> CEO

About the Role

Our engineers are thoughtful, hard-working, friendly, and curious. We recognize that problem-solvers are everywhere and encourage you to apply if you:

  • Are curious, thoughtful, and seek to understand first
  • Understand and apply systems thinking in your day-to-day work
  • Operate with a customer-focused approach 
  • Enjoy building trust & relationships with your team, your peers, and your colleagues throughout the organization
  • Understand reliability engineering principles and can advocate for better practices
  • Want to show up and solve problems

What you will do:

  • Provide observability for infrastructure and services across the Invoca platform including tools like Prometheus, Grafana, and Kibana
  • Provide Kubernetes as a service to development teams
  • Find new and better ways to scale our infrastructure in response to customer (internal and external) needs
  • Help enable multi-region and international presence to meet developer expectations
  • Participate in a one-week on-call rotation for services owned by your team
  • Solve challenging problems presented by the team and the business
  • Use metrics and your team’s collective experience to drive development decisions

Qualifications

  • 2 years experience in an SRE (or equivalent e.g., DevOps, sysadmin, software engineer) role
  • A background in Linux, Docker, and/or Kubernetes
  • Solid experience with configuration management and infrastructure as code
  • Critical thinking and problem solving
  • Exceptional communication skills
  • A strong sense of accountability

Salary, Benefits & Perks:

Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our offerings:

  • Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy, starting at 20 days off, for all full-time employees. We also offer 16 paid holidays, 10 days Compassionate Leave, 3 days volunteer time and more.
  • Healthcare -Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
  • Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
  • Stock options - All employees are invited to ownership in Invoca through stock options.
  • Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkLifeMatters program.
  • Paid Family Leave -Invoca offers up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members
  • Paid Medical Leave - Invoca offers up to twelve weeks 100% paid leave for childbirth and medical need
  • Sabbatical -We thank our long-term team members with an additional week of PTO along with a bonus after 7 years of service.
  • Wellness Subsidy - In further support of your well-being,Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
  • Position Base Range -$$127,000.00 - $174,900.00/year, plus bonus potential

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

#LI-Remote

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Signify Health is hiring a Remote Site Reliability Engineer

Site Reliability Engineer (SRE) at Signify Health

Join Signify Health's vibrant Site Reliability Engineering team as a Site Reliability Engineer. We’re seeking passionate individuals from diverse technical backgrounds. Reporting to the Manager of Site Reliability Engineering, we offer a collaborative environment that values each team member's unique contribution and fosters an inclusive culture.

Your Role:

  • Developing strategies to improve the stability, scalability, and availability of our products.
  • Maintain and deploy observability solutions to optimize system performance.
  • Collaborate with cross-functional teams to enhance operational processes and service management.
  • Design, build, and maintain application stacks for product teams.
  • Create sustainable systems and services through automation.

Skills We’re Seeking:

  • An eagerness to grow and collaborate in the field of Site Reliability Engineering.
  • Intermediate understanding of scripting languages, such as Python or Bash.
  • Strong familiarity with cloud environments (Azure, AWS, or GCP) and a desire to develop further expertise.
  • Intermediate grasp of infrastructure as code, preferably with exposure to Terraform.
  • Intermediate understanding of Kubernetes and containerization technologies.
  • Intermediate understanding of CI/CD principles and willingness to guide and enforce best practices.
  • A proactive approach to identifying problems, performance bottlenecks, and areas for improvement.

The base salary hiring range for this position is $92,000 to $160,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

 Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.



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ReCharge Payments is hiring a Remote Senior DevOps Engineer

Who we are

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and customizable bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 90 million subscribers, including brands such as Blueland, Hello Bello, CrunchLabs, Verve Coffee Roasters, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

Role Overview 

 

A Senior DevOps Engineer is responsible for design, development and support of the cloud Platform using Infrastructure-as-Code methodologies. Senior DevOps Engineers are expected to guide less-senior engineers.

 

Responsibilities & Essential Functions 

  • Live by and champion our values: #accountability, #collaboration, #iteration, #details.

  • Design and support the product platform and operational runtime

  • Collaborate with other departments to improve developer and customer experience through Infrastructure or pipeline improvements

  • Implement new technologies to solve ReCharge's technical challenges as they arise

  • Champion good habits (development techniques, security, tech debt balance, TDD, and agile habits) within your team; improve engineering standards, tooling, and processes

  • Debug production issues across multiple levels of the stack

  • Design and build & maintain enterprise Kubernetes infrastructure to support mission critical applications.

  • Build and maintain CI/CD workflows that boost developer productivity.

  • Find and address performance issues throughout the environment

  • Perform thorough code reviews and troubleshoot complex issues

  • Spend up to 75% of your time working on Platform Design and support

  • Perform maintenance and updates with a high attention to detail and scalability

 

Competencies 

  • 6+ years experience with k8s, IaC, Terraform and Docker

  • 5+ years experience with Monitoring, Metrics and Logging (Splunk) solutions.

  • 5+ years experience in cloud-native environments such as GCP, AWS, or Azure

  • Experience with auto-scaling, serverless infrastructure components.

  • Experience in deploying and configuring Open Telemetry for Logs and metrics.

  • Experience with Git/Gitlab, lint and other development tools

  • Experience with Kubernetes, Helm, Terraform and CI/CD toolsets

  • Experience and willingness to deep dive into code (Python-preferred, Node, JS, Vue, etc)

  • A knack for engineering simple solutions to solve complex problems

  • Willingness to participate in a first line of support on-call rotation

  • Ability to work remotely and desire to make an impact.


Experience/Credentials/Education

  • Typically, 6+ years of relevant infrastructure operations experience in fast paced environments

  • Experience relevant to the technologies required of the role’s domain

  • Bachelor’s degree or equivalent experience

  • Expert in Container orchestration(K8s) and a good cloud computing experience

  • Prior e-commerce experience

 

Our Stack

GCP, Kubernetes, GitLab, CloudSQL/MySQL, Helmfile, Terraform, Ansible, Docker, Nginx, Redis, Python, Flask, React, Vue.js, Snowflake, Looker, Matillion

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment. 

Transparency in Coverage

This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.

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21d

DevOps Team Lead

NECHome Based/Remote, United Kingdom, Remote

NEC is hiring a Remote DevOps Team Lead

Job Description

What you will be doing:

As a Lead DevOps Engineer with NECSWS you will be joining a highly skilled and proficient team that works on mission critical applications contributing to all phases of the DevOps and development process. As a Lead Engineer you will have line management responsibilty for a small number of team memebers.

You will have the ability to manage and maintain the infrastructure supporting large scale public infrastructure helping to secure and maintain high levels of availability and integrity.

Core Responsibilities

• Infrastructure as Code (IaC): Design and implement secure and scalable infrastructure using Terraform. Automate the provisioning and management of AWS resources.

• Continuous Integration and Continuous Deployment (CI/CD): Utilise Circle CI to set up pipelines for automated testing and deployment. Ensure smooth and frequent releases.

• Version Control: Manage code and infrastructure changes using GitHub. Implement branching strategies and ensure code quality.

• Monitoring and Performance: Implement monitoring solutions to track performance, uptime, and resource usage. Respond to and troubleshoot incidents. Additional Responsibilities

• Collaboration and Documentation: Work closely with development teams to understand needs and provide DevOps solutions. Document processes and systems.

• Security and Compliance: Ensure that all infrastructure and applications meet security standards and comply with relevant regulations. Regularly review and update policies.

• Optimisation and Scalability: Continuously evaluate and optimize system performance. Ensure scalability to handle growth and peak demand.

• Research and Development: Stay updated with the latest technologies and trends in DevOps, cloud infrastructure, and automation. Suggest and implement improvements.

Qualifications

Who Are You?

• Experienced DevOps Engineer: You have proven experience with AWS, Terraform, Circle CI, and GitHub. You understand the intricacies of CI/CD, IaC, and version control..

• Problem Solver: You possess strong problem-solving and analytical skills. You're adept at diagnosing and resolving complex issues.

• Communicator and Collaborator: Excellent communication skills enable you to collaborate effectively with cross-functional teams. You understand the importance of documentation and clear processes.

• Learner and Innovator: You're passionate about staying up to date with the latest technological advancements and are eager to implement innovative solutions.

• Security-Conscious: You prioritise the security of infrastructure and applications. You're knowledgeable about best practices and regulatory requirements.

• Efficient and Adaptable: You thrive in a fast-paced, ever-changing environment and are capable of handling multiple responsibilities efficiently. Personal/Team Growth and Development

• Have experience leading a small team.

• Work with the Team Manager to identify training goals.

• Lead and partake in technical discussions within the team.

• Actively identify and complete opportunities for self-training and external training.

• Drive the team’s process of continual improvement. Personal attributes that will help you

• Problem solving - recognition of problems and recasting difficult-to-solve problems in order to find unique and innovative solutions.

• Inquisitiveness - digging into problems and solutions to understand the underlying technology.

• Autonomy - ability to work on a task and solve problems independently.

• Motivation - sets personal challenges and constantly looking to stretch themselves.

• Integrity - honest and transparent in dealing, open to voice and accept criticism, is trustworthy and builds credibility through actions.

• Detail focussed - pays attention to the details and can make a conscious effort to understand causes instead of just the effects.

• Big picture aware - understands the scope and impact of a problem or solution

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Idera, Inc. is hiring a Remote IT Systems Administrator

IT Systems Administrator - Idera, Inc. - Career Page

FuseMachines is hiring a Remote Sr DevOps/MLOps Engineer

Sr DevOps/MLOps Engineer - Fusemachines - Career Page

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Tucows is hiring a Remote DevOps Engineer

Job Application for DevOps Engineer at Tucows

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Celonis is hiring a Remote Senior Site Reliability Engineer

We're Celonis, the global leader in process mining technology, and we’ve delivered enormous value to the world’s largest and most esteemed companies.  To continue to help organizations uncover hidden business value opportunities, reduce carbon emissions, and radically improve customer service, we need you to join us. 

 

The Team

As part of our scaling Actions Platform team, you'll have a huge impact on helping teams and engineers build and operate resilient, reliable and scalable systems. You'll have ownership over our product's health, ensuring end-to-end availability and peak performance.

We are on the path to providing a first-class service, so we want our product to be super healthy and reliable at all times!

The Role

Collaboration is a huge part of our Celonis culture! Within this role, you’ll help teams catch issues before they affect customers, and tie reliability to business outcomes. 

By helping our Product teams understand the reliability of their services and how they can improve it, our teams and engineers will be able to build, deliver, and operate resilient, reliable systems. 

The work you’ll do

  • Take ownership of complex issues related to performance, reliability, and scalability, from idea inception to production, including all required technical and organizational improvements.
  • Help our engineering teams gain full control over the stability and performance of their services.
  • Support and drive the investigation and resolution of incidents and issues in production.
  • Monitor and maintain object and data storage solutions. 
  • Lead postmortems and root cause analysis to facilitate continuous improvement.
  • Design, write, and deliver software that enhances the availability, scalability, and efficiency of our products.
  • Proactively identify, plan, and execute improvement opportunities to minimize risks, address recurrent issues, automate manual processes, improve quality, and streamline our software deliveries.
  • Provide technical leadership on reliability to engineers, managers, and product managers.
  • Improve our monitoring, metrics, and KPIs, as well as define and implement missing SLOs.
  • Implement processes and automation to prevent problem recurrence.
  • Share acquired knowledge and document accordingly while implementing SRE best practices.
  • Guide a technical roadmap for reliability to enable the planning and building of reliable solutions using our infrastructure and developer productivity platform.

The Qualifications You Need

  • Experience in Software Engineering roles, typically with 5+ years of experience.
  • Master’s degree in Computer Science or equivalent experience and skill set.
  • Experience in developing and running large-scale productive services with Docker and Kubernetes.
  • Experience working with in-memory data stores (e.g., Redis), RDBMS (e.g., Postgres), AMQP (e.g., RabbitMQ), and NoSQL (e.g., ElasticSearch).
  • Experience working with various public cloud providers (AWS, Azure, or GCP) and modern cloud monitoring system observability frameworks (e.g., Datadog).
  • Solid knowledge of scripting languages (e.g., Bash, Python, Ruby...).
  • Experience with Java, Javascript, or Spring frameworks would be a plus.
  • Proven problem-solving skills and the ability to troubleshoot complex technical issues.
  • Deep commitment to maintaining high system reliability and availability.
  • Experience in supporting or mentoring other developers in running services reliably in production.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.

What Celonis can offer you:

  • The unique opportunity to work within a new category of technology, Process Intelligence
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here
  • Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, Asians@Celonis, Latinx@Celonis, Veterans@Celonis and more
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world’s largest and most esteemed companies yield immediate cash impact, radically improve customer experience, and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organization has a common language for how the business runs, visibility into where value is hiding, and the ability to capture it. Celonis is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws.  As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.  Different makes us better.

Accessibility and Candidate Notices

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