We seek a passionate Go backend Software Engineer to join our Analytics team and help us build our new data platform fueling business-critical features. You will mainly write new services in Go which run on Google Cloud Platform (GCP) and Kubernetes, interacting with SQL databases, Kafka, and other services.

Part of your job will be to ensure the eventual consistency of data across multiple databases, high availability, good observability, and efficiency of services. The ability to read Python code is crucial since a significant part of the platform code is written in it and some existing features will be moved from the existing Python code base to new Go services.

The team is working remotely in the Central European Timezone. We are more than happy to meet you in Brno (Czechia) or in Bratislava (Slovakia) where our headquarters is located.

If we piqued your interest, you can chat with Milan, the team's Engineering Manager, or go ahead and apply ????.

Responsibilities

1. Develop, design, maintain, and test our services written in Go.
2. Work with GCP, Kubernetes, Kafka, ClickHouse, and many other technologies.
3. Work with SQL interface for efficient interaction with multiple databases.
4. Design distributed systems ensuring data consistency, high availability, observability, and efficiency.
5. Assist and troubleshoot during the service lifecycle, including design, deployment, and operation stages (build it and run it).
6. Work as part of the L3 support to handle and resolve production incidents.

Qualifications

1. Prior experience in software development, specifically with Go.
2. Proficiency in reading Python code.
3. Solid grasp of engineering principles and practices.
4. Experience working with GCP, Kubernetes, cloud-based services, and distributed systems.
5. Familiarity with OLAP SQL databases.
6. High problem-solving capabilities for tackling complex software development issues.
7. Experience being part of a live production on-call rotation is preferred.
8. Familiarity with Data Lakehouses is a plus.
9. Interest in Rust or C++ will be your advantage.

Our stack

• Go, Python, C++ (you will mostly work in Go and read Python)
• ClickHouse, Apache Kafka, MongoDB, and more … 
• Kubernetes (GKE)
• Google Cloud Platform
• Gitlab CI/CD, Prometheus and Grafana

Compensations

• Salary ranges from 3500 EUR gross/month based on your seniority and it can get much higher later depending on your performance.
• There's a bonus based on company performance and your salary.
• You will be entitled to restricted stock units ????that will truly make you a part of Bloomreach.
• You can spend 1500 USD per year on the education of your choice (books, conferences, courses, ...).
• You can count on free access to Udemy courses.
• We have 4 company-wide disconnect days throughout the year during which you will be encouraged not to work and spend a day with your friends and family "disconnected".
• You will have an extra 5 days of paid vacation ????. Extra days off for extra work-life balance ????.
• Food allowance!
• Sweet referral bonus up to 3000 USD based on the position.

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on yourfirst tasks. We will help you to get familiar with our infrastructure, release process, tools, and product.
• During the first 90 days, you will participate in yourfirst, more complex projects. You will help the team find solutions to various problems, break the solution down into smaller tasks, and participate in implementation. You will learn how we identify problems, prioritize our efforts, and deliver value to our customers.
• During the first 180 days, you’ll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will learn how we write technical documents and drive async cooperation. You will help us mitigate your first incidents, troubleshoot your first issue in production, and eventually even join the L3 support. You will get a sense of where the team is heading and you’ll help us toshape our future.

We are looking for a dedicated and ambitious team player who is not only passionate about coding but also up-to-date with the latest programming trends. This role is ideal for someone who is looking for a challenging yet rewarding role in a fast-growing environment. We are fueling a limitless e-commerce experience. Join us!

Become an Engineering Manager for Bloomreach! Lead our Artificial Intelligence team in unlocking omni-channel personalization with ML techniques. Your leadership and strategic direction will impact hundreds of millions of customers in the online space across dozens of different verticals in the e-commerce industry. Salary starts at 4000€ gross / month,along with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you´ll become a core part of the Engineering Team.

What challenge awaits you?

As the Engineering Manager for the Artificial Intelligence team, you will be tasked with the critical responsibility of balancing engineering and product needs. Your challenge will be to lead a team of talented engineers in developing and maintaining high-throughput and high-performance APIs for data inference as well developing and maintaining ML models and data processing pipelines for them. Your job will be also ensuring that the product's strategic objectives are met.

Your job will be to:

1. Guiding the team in delivering
   and balancing new features and maintenance tasks
2. Developing your team members
3. Collaborating with wider Product and Engineering departments

a. Guiding the team in delivering and balancingnew features and maintenance tasks

• Lead a team of software engineers in the design, development, testing, and deployment of high-throughput and high-performance APIs and client-side scripts.
• Clarify scope and help the team to break down the projects into manageable tasks.
• Assure engineering and quality best practices are applied throughout the development process.
• Lead the team in continuous delivery and testing, ensuring that all products meet our high standards of quality.
• Elevate team needs and guide them on how to address maintenance tasks and tasks addressing technical depth.

b. Developing your team members

• Manage a team of people (6-10), coordinating the team to work towards a common goal, establishing a working plan, allocating resources, and assigning responsibilities.
• Foster a culture of continuous learning and improvement, providing opportunities for team members to develop their skills and knowledge.
• Take responsibility for the personal development and training of your team members, providing regular feedback and guidance to help them grow in their roles.
• Encourage team members to take ownership of their work, promoting accountability and a sense of pride in their contributions.
• Recognize and celebrate the achievements of team members, fostering a positive and motivating work environment.

c. Collaborating with wider Product and Engineering departments

• Contribute to the product roadmap, helping to define the strategic direction and mission for the team.
• Prepare for upcoming projects and participate in the prioritization process to ensure efficient workflow and resource allocation.
• Collaborate with the product team beyond the technical development and delivery process, assisting with product launch and adoption to ensure successful rollout and user engagement.
• Communicate and collaborate with other Engineering Managers and their teams, identifying and managing dependencies to ensure seamless integration and coordination.
• Represent the team in various discussions with internal stakeholders, advocating for the team's interests and contributing to company-wide decision-making processes.

What technologies and tools does the Artificial Intelligence team work with?

• Programming languages - Python 
• Google Cloud Platform services - Dataproc, VertexAI 
• Data Storage and Processing - Spark, TensorFlow 
• Software and Tools - Grafana, Sentry, Gitlab, Jira, Productboard, PagerDuty 

The owned area encompasses various domains such as Recommendations, Predictions, Contextual bandits, MLOps. Therefore, having experience in these areas would be beneficial. The team also works with large amounts of data and utilizes platforms and algorithms for model training and data processing pipelines. Experience in these areas is highly valued.

Your success story will be:

• In 30 Days: Gain understanding of company processes, team dynamics, and key features. Establish regular 1-on-1 meetings with team members.
• In 90 Days: Participate in project preparation and prioritization. Balance feature completeness, technical quality, and delivery speed in project execution. Ensure transparency in plans, progress, and findings.
• In 180 Days: Set and support personal development goals for team members. Become a trusted expert in your field. Identify and optimize efficient paths to achieve your goals and the goals of your team.

You have the following experience and qualities:

1. Professional— Proven experience in engineering leadership, project management, and software architecture.
2. Personal — Demonstrates strong initiative, ability to work independently, excellent communication skills, and a commitment to continuous learning and improvement.

Professional experience

• Proven experience as an Engineering Manager or similar role in a software development setting.
• Strong analytical and problem-solving skills, with the ability to break down complex situations and evaluate alternative solutions.
• Experience in leading a team in continuous delivery and testing, ensuring high-quality output.
• Demonstrated ability to contribute to product roadmaps and strategic direction.
• Experience in preparing for upcoming projects and participating in the prioritization process.
• Strong knowledge of software architecture principles and practices.
• Experience with Agile planning and methodologies.

Personal qualities

• Excellent communication and collaboration skills, with the ability to tailor communication to diverse audiences and build consensus.
• Proactive and persistent, with a strong initiative to seize opportunities and contribute to achieving goals.
• Ability to foster a culture of continuous learning and improvement within a team.
• Strong leadership skills, with the ability to set personal development goals for team members and guide them on their career paths.
• Ability to balance feature completeness, technical quality, and speed of delivery in project execution.
• Ability to identify and optimize efficient paths to achieve personal and team goals.

Excited? Join us and transform the future of commerce experiences.

Become an Engineering Manager for Bloomreach! Lead our Web Experience team in unlocking personalization on our clients’ websites (and mobile apps) to optimize end customer journeys while supporting quick experiments and multi-variant testing. Your leadership and strategic direction will impact hundreds of millions of customers in the online space across dozens of different verticals in the e-commerce industry. Salary starts at 4000€ gross / monthalong with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you´ll become a core part of the Engineering Team.

What challenge awaits you?

As the Engineering Manager for the Web Experience team, you will be tasked with the critical responsibility of balancing engineering and product needs. Your challenge will be to lead a team of talented engineers in developing and maintaining high-throughput and low-latency APIs and client-side scripts, while also ensuring that the product's strategic objectives are met.

Your job will be to:

1. Guiding the team in delivering
   and balancing new features and maintenance tasks
2. Developing your team members
3. Collaborating with wider Product and Engineering departments

a. Guiding the team in delivering and balancing
new features and maintenance tasks

• Lead a team of software engineers in the design, development, testing, and deployment of high-throughput and high-performance APIs and client-side scripts.
• Clarify scope and help the team to break down the projects into manageable tasks.
• Assure engineering and quality best practices are applied throughout the development process.
• Lead the team in continuous delivery and testing, ensuring that all products meet our high standards of quality.
• Elevate team needs and guide them on how to address maintenance tasks and tasks addressing technical depth.

b. Developing your team members

• Manage a team of people (6-10), coordinating the team to work towards a common goal, establishing a working plan, allocating resources, and assigning responsibilities.
• Foster a culture of continuous learning and improvement, providing opportunities for team members to develop their skills and knowledge.
• Take responsibility for the personal development and training of your team members, providing regular feedback and guidance to help them grow in their roles.
• Encourage team members to take ownership of their work, promoting accountability and a sense of pride in their contributions.
• Recognize and celebrate the achievements of team members, fostering a positive and motivating work environment.

c. Collaborating with wider Product and Engineering departments

• Contribute to the product roadmap, helping to define the strategic direction and mission for the team.
• Prepare for upcoming projects and participate in the prioritization process to ensure efficient workflow and resource allocation.
• Collaborate with the product team beyond the technical development and delivery process, assisting with product launch and adoption to ensure successful rollout and user engagement.
• Communicate and collaborate with other Engineering Managers and their teams, identifying and managing dependencies to ensure seamless integration and coordination.
• Represent the team in various discussions with internal stakeholders, advocating for the team's interests and contributing to company-wide decision-making processes.

What technologies and tools does the WX team work with?

• Programming languages - GO, Python, and TypeScript
• Google Cloud Platform services - Kubernetes, Bigtable, BigQuery
• Data Storage and Processing - MongoDB, Redis, Kafka
• Software and Tools - Grafana, Sentry, Gitlab, Jira, Productboard, PagerDuty

The owned area encompasses various domains such as multi-variant testing, no-code/low-code web layer design, non-blocking JavaScript and, high-performance client-side scripts, high-throughput and low-latency API, tracking user behavior on websites, delivering third-party scripts into websites, tag management, and data layer. Therefore, having experience in these areas would be beneficial.

Your success story will be:

• In 30 Days: Gain understanding of company processes, team dynamics, and key features. Establish regular 1-on-1 meetings with team members.
• In 90 Days: Participate in project preparation and prioritization. Balance feature completeness, technical quality, and delivery speed in project execution. Ensure transparency in plans, progress, and findings.
• In 180 Days: Set and support personal development goals for team members. Become a trusted expert in your field. Identify and optimize efficient paths to achieve your goals and the goals of your team.

You have the following experience and qualities:

1. Professional— Proven experience in engineering leadership, project management, and software architecture.
2. Personal — Demonstrates strong initiative, ability to work independently, excellent communication skills, and a commitment to continuous learning and improvement.

Professional experience

• Proven experience as an Engineering Manager or similar role in a software development setting.
• Strong analytical and problem-solving skills, with the ability to break down complex situations and evaluate alternative solutions.
• Experience in leading a team in continuous delivery and testing, ensuring high-quality output.
• Demonstrated ability to contribute to product roadmaps and strategic direction.
• Experience in preparing for upcoming projects and participating in the prioritization process.
• Strong knowledge of software architecture principles and practices.
• Experience with Agile planning and methodologies.

Personal qualities

• Excellent communication and collaboration skills, with the ability to tailor communication to diverse audiences and build consensus.
• Proactive and persistent, with a strong initiative to seize opportunities and contribute to achieving goals.
• Ability to foster a culture of continuous learning and improvement within a team.
• Strong leadership skills, with the ability to set personal development goals for team members and guide them on their career paths.
• Ability to balance feature completeness, technical quality, and speed of delivery in project execution.
• Ability to identify and optimize efficient paths to achieve personal and team goals.

Excited? Join us and transform the future of commerce experiences.

About the Role:

Become a Senior Business Consultantat Bloomreach! If you want to help top e-commerce businesses boost their performance, serve clients and get experience globally and have immediate, tangible results, join our Professional Services team as a Senior Business Consultant. 

As a Senior Business Consultant, your primary responsibility will be to deliver value to Bloomreach’s clients by deploying and utilizing the Engagement Platform effectively. You will support clients during the implementation phase by gathering business requirements, preparing data structures, managing data migration processes and deploying automated programs. Additionally, you will serve as a key advisor on e-commerce, analytics, data management, digital marketing, marketing automation and email + mobile technologies.

Building strong client relationships is crucial. You will continuously enhance their businesses, maximize platform utilization, and improve key performance indicators (KPIs) and return on investment (ROI). Collaborating with Customer Success Managers, you will develop business strategies and roadmaps aligned with clients’ goals and metrics.

You will develop a robust understanding of the Engagement Platform. Becoming an expert in the platform empowers you to guide clients and internal stakeholders effectively. Your responsibilities in client onboarding, platform adoption and feature utilization are crucial. Collaborating with internal teams to enhance product-focused services and drive process improvements is essential for success.

What you’ll do:

• Become a SME on the Bloomreach Engagement platform
• Provide leadership and guidance to the business consultancy practice in the US
• Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops; design, manage and evaluate AB tests; propose changes to enhance customer experience and raise conversion rates).
• Communicate with clients, teach them how to use the CDP platform, suggest improvements to their products, prepare reports for their business decisions and project evaluation.
• Oversee implementation to clients’ applications, websites or online shops. 
• Communicate regularly with clients through online channels and on-site visits.

What you'll need:

• 4-6 years in B2B and/or B2C SaaS OR in-hour eCommerce experience.
• Working knowledge of Bloomreach Engagement platform features is preferred. 
• Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalization, campaign optimization, customer lifetime value, email automation, reactivation, attribution modeling, prediction, product recommendations, and e-commerce is beneficial.
• Strong consulting skills, including clear communication, presentation abilities, confidence in engaging stakeholders, exceptional organizational and problem-solving skills, and the ability to handle challenging situations professionally are essential. Keeping expertise up to date by deepening knowledge of the Bloomreach Engagement platform through continuous learning and self-study is expected.
• Independence, self-organization, ability to navigate ambiguous situations.
• Understanding of technology around marketing cloud solutions.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $105,000-$135,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

What challenge awaits you?

As the QA Engineer in the Engineering team, you will take care of the quality of our product. Our engineering teams are collocated around some business features and sub-domains of our complex product. Therefore we want to empower the team with a dedicated QA Engineer who will entirely focus on this area and help us adopt the principle of continuous testing.

You will be responsible for managing test scenarios and test suites, executing them, and finding ways to automate them. You will influence the QA strategy for the team by defining best practices and quality gates. 

We are building teams with a product mindset, so every member needs to care about quality. We need someone who will help us accelerate this and have QA in mind and heart. You will show our software engineers the importance and beauty of quality assurance and test automation, and they will help you deal with complex technical challenges. 

(Your salary start from 2000€ per month with stock options and other benefits included. Working in one of our Central Europe offices or from home on a full-time basis.)

Your job will be to:

1. Working within the team to deliver projects
2. Improve QA strategy in the team
3. Maintain test scenarios and test suites
4. Cooperate with the Central QA team

Working within the team to deliver projects

• Cooperate with the team during the whole project life-cycle and be responsible for assuring the quality of the delivered solution.
• Perform manual E2E testing (UI, API) of delivered features.
• Automate test scenarios (UI, API) and build test suites for future regression testing.

Improve QA strategy in the team

• Help the team to adopt the idea of continuous testing.
• Ensure we track, classify, and manage defects found during development or production.
• Bring new ideas and principles (like performance API testing, contract testing, …), evaluate their benefits and adapt them to QA strategy.
• Ensure all team members understand what testing layers we have and how they can use them during development to assure quality.

Maintain test scenarios and test suites

• Make sure we do have reasonable test suites for critical features.
• Regular monitoring and debugging of existing automated tests (UI, API).
• Evaluation of test results, reporting possible issues and proactively improving the stability and reliability of our tests. 

Cooperate with the Central QA team

• Share best practices and ideas with the Central QA team (both directions)
• Make sure the engineering team is following the overall QA strategy.
• Be an active member of our QA community. 

Your success story will be:

• In 30 days, you will participate in projects as a QA engineer and ensure the quality of delivered solutions with help from the Central QA team.
• In 90 days, you will manage test scenarios and test cases of main features, and you will be able to automate some of them.
• In 180 days, you will be able to come up with ideas on how to improve QA strategy in a team. 

You have the following experience and qualities:

1. Professional— professional experience in Quality Assurance, including test automation
2. Personal— independence, pro-activity and can-do attitude; and fluency in English

Professional experience

• You have experience with Quality Assurance in software engineering, ideally from a cross-functional team (mix of software engineers and QA engineers).
• You can automate tests (UI or API) and ideally have some knowledge of JavaScript, Python or Go.
• Ideally, you should be familiar with API testing (manual and automated), API performance testing, and mocking servers. 
• Familiar with Continuous Testing, Lean, Agile, DevOps, CI/CD principles and tools like Jira and GitLab.
• Knowledge and experience with tools like Selenium, Cypress, PostMan, K6, and LambdaTest, MockServer are also welcomed.

Personal qualities

• Pro-activity during problem-solving and learning new things and principles.
• Can-do attitude - confident and willing to deal with problems or new tasks.
• Independence and self-organization to navigate you through ambiguous situations.
• Fluency in English and exceptional communication skills for leading your team.

#LI-DU1

Do you love frontend development and are you good at it? Would you like to build a large-scale & fast evolving app using Angular & TypeScript? Would you like to talk about why we might be the best team for you to join right now?? Curious? Read on!
(Your salary starts from 3300€ per monthwith stock options and other benefits included. Working in one of ourCentral Europe offices or from homeon afull-time basis.)

What tech stack do we have for you?

• Typescript and Javascript
• Angular
• SCSS/CSS
• NodeJS
• RxJS
• Karma/Jasmine/Cypress
• GIT

Become a Revenue Operations Specialist for Bloomreach! In this role, you will collaborate closely with our sales and customer success teams to enhance communication efficiency and lead cross-functional initiatives to achieve our business goals. The salary range starts at 2,000€ gross per month,along with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Product Team.

What challenge awaits you? 

The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy.  Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan.

We are seeking a highly skilled Revenue Strategy and Operations Specialist to join our dynamic team. You will work in a small team of 2, but will play a pivotal role in optimizing revenue generation strategies, streamlining operational processes, and driving profitability across the organization. As a key member of the Revenue Operations team, you will collaborate with cross-functional stakeholders to identify opportunities for revenue enhancement and implement data-driven solutions to achieve our business objectives.

This role requires a strategic thinker with strong technical expertise in Salesforce administration, a passion for process optimization, and a collaborative mindset to work cross-functionally with various teams.

Your job will be to:

• Provide actionable insights and recommendations to senior leadership based on data analysis of our internal data and/or market research to drive our sales pipeline (For example by setting goals and target accounts and identifying best opportunities for expansion).
• Deploy operating processes that drive compliance/efficiency and ensure rigorous adoption across the Go-To-Market organization (e.g. pipeline hygiene, pipeline velocity, account ownership, account planning, etc.
• Implement and manage sales performance dashboards and reporting tools to provide real-time insights into revenue performance and identify areas for improvement.
• Monitor key performance indicators (KPIs) and performance metrics to track progress towards revenue targets and identify opportunities for improvement.

Other

• Conduct comprehensive analysis of sales performance metrics, revenue trends, and market dynamics to identify areas for optimization and growth.
• Maintain robust forecasting models to accurately predict revenue outcomes and inform strategic decision-making.
• Collaborate with Sales, Marketing, and Finance teams to align revenue goals, optimize pricing strategies, and maximize profitability.
• Lead initiatives to improve sales efficiency and effectiveness through process optimization, automation, and sales enablement strategies.
• Stay current with industry trends, best practices, and emerging technologies related to revenue operations and suggest opportunities for improvement.

Preferred skills and experience 

• Data-driven decision making
• Effective communication
• Familiarity with common software platforms like Salesforce, Tableau, Clari is a plus
• 1+ years of experience as business analyst in SaaS business or technology is a plus

#LI-DU1

About the role: 

Bloomreach is seeking a Sales Development Representative to actively educate new markets and prospects about opportunities with Bloomreach. Our Sales Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are relentless, tenacious, entrepreneurial, and collaborative.

The Sales Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels of an organization and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses.  Most importantly, the Sales Development role at Bloomreach is a launch pad for many other roles in Bloomreach, including Sales, Customer Success, Marketing, and Operations.  

Your job will be to:

• Represent Bloomreach’s products and services
• Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities
• Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests
• Generate sales qualified leads 
• Research organizations and relationships between prospects to create an account penetration strategy
• Educate and qualify prospects within Target Accounts – developing sales-ready opportunities
• Address and convert inbound leads with speed and rigor
• Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals
• Leverage all of Bloomreach to win customers 
• Partner with account executives and channel managers to identify key players and accounts to develop
• Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities
• Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making
• Identify and share best practices 
• Develop and revise calling scripts and email cadences
• Support your peers to win as a team

You have the following experience and qualities:

• 2+ years post-college experience in a sales, marketing, or customer-facing role with a track record of exceeding goals
• Proficiency with sales processes and tools (e.g., CRM, outbounding)
• A tenacious and entrepreneurial spirit with a passion for winning
• Strong organizational and time management skills, always working with a sense of urgency
• Excellent written and spoken communication skills
• Comfort with cold calling and managing objections / rejections
• Willingness to travel to internal and customer-facing events up to 2x per quarter
• Strong desire and ability to move up within a sales organization
• BA/BS degree or equivalent
• Bonus:1+ year of E-commerce Martech and/or B2B SaaS industry experience (Ideal, but not required)

Excited? Join us and transform the future of commerce experiences.

The on target earnings (OTE) range for this position is $70,000-$80,000, consisting of base plus commission. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

Currently expanding our Customer Success team, we’re looking for a new colleague as Customer Success Manager (CSM) for Central Europe. Could you be one of them?

• Help top e-commerce businesses boost their performance.
• Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm.

Your starting salary will be 2500€ per month, along with restricted stock units and other benefits. Working in one of our Central European offices or from home on a full-time basis,  you’ll become a core part of the Client Services Team.

Tasks and responsibilities:

As a Customer Success Manager you will be expected to:

• Build long-term relationship with your clients
• Act as a trusted advisor & industry expert able to challenge  the status quo
• The role of CSM is to act as a guardian for both, client & Engagement product.
• On the client side, the CSM’s main role is to ensure that Engagement delivers value to the client at every moment of the cooperation.
• As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that Engagement is fully aligned with their client’s goals & strategy.
• On the other hand, the CSM should ensure that the cooperation is a win-win for both sides.

What we expect of the candidate:

• 3-5 years of work experience. Ideally 2+ years in B2B SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role. Advantage is also experience from media or advertising agency.
• Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
• Familiarity with the following emerging sectors (the more the better) – online analytics, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modelling, prediction.
• In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast.
• Knowledge of e-commerce, marketing and the current trends in the industry.
• Working proficiency in English, French & Slovak/Czech.

Regional benefits:

• Monthly lunch entitlement by up to 110€ per month
• Pension scheme or Health insurance depending on region

#LI-DU1

About the Role

Customer Success Managers at Bloomreach are the customers' advocate and key to a successful client partnership. All our Customer Success teams are focused on retention, customer satisfaction, and identifying new opportunities to expand our relationships with our customers to drive ‘win, win’ relationships. Customer Success Managers run a portfolio of accounts of varying sizes (number of accounts and ARR value), tiers and industries (e.g. retail, hospitality, subscription, finance). 

What you'll do:

• Build long-term relationship with your clients
• Act as a trusted advisor & industry expert able to challenge the status quo
• Act as a guardian for both, client & Bloomreach Engagement
• On the client side, the CSM’s main role is to ensure that we deliver value to the client at every moment of the cooperation.
• As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client’s goals & strategy.
• On the other hand, the CSM should ensure that the cooperation is a win-win for both sides.
• The CSM will run all required CSM duties including success planning, business reviews and status sessions
• Ability to identify risk and manage ‘path to green’ and proactively engage all relevant stakeholders in the process
• Independence, self-organization, ability to navigate ambiguous
• Ability to  discuss Content and Discovery pillars

What you'll need:

• 2-5 years in B2B and/or B2C SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role.
• In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast.
• Knowledge of e-commerce, marketing and the current trends in the industry.
• Experience of leading teams and projects 
• Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modeling, prediction.
• Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
• Understanding of technology around marketing cloud solutions.
• Independence, self-organization, ability to navigate ambiguous situations.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $70,000-$110,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

About the Role

Bloomreach is seeking a Senior Customer Success Managerto be the customers' advocate and key to a successful client partnership. All our Customer Success teams are focused on retention, customer satisfaction, and identifying new opportunities to expand our relationships with our customers to drive ‘win, win’ relationships. Customer Success Managers run a portfolio of accounts of varying sizes (number of accounts and ARR value), tiers and industries (e.g. retail, hospitality, subscription, finance). 

What you'll do:

• Build long-term relationship with your clients
• Act as a trusted advisor & industry expert able to challenge the status quo
• Act as a guardian for both, client & Bloomreach Engagement
• On the client side, the CSM’s main role is to ensure that we deliver value to the client at every moment of the cooperation.
• As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client’s goals & strategy.
• On the other hand, the CSM should ensure that the cooperation is a win-win for both sides.
• The CSM will run all required CSM duties including success planning, business reviews and status sessions
• Ability to identify risk and manage ‘path to green’ and proactively engage all relevant stakeholders in the process
• Independence, self-organization, ability to navigate ambiguous
• Ability to discuss Content and Discovery pillars

What you'll need:

• 4-7 years in B2B and/or B2C SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role.
• In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast.
• Knowledge of e-commerce, marketing and the current trends in the industry.
• Experience of leading teams and projects 
• Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modeling, prediction.
• Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
• Understanding of technology around marketing cloud solutions.
• Independence, self-organization, ability to navigate ambiguous situations.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $85,000-$130,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

What challenge awaits you? 

The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy.  Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan. 

We are seeking a skilled and experienced Senior Salesforce CPQ Administrator to join our Revenue Operations team. In this role, you will play a crucial part in optimizing our new Salesforce CPQ platform to support our sales, pricing, and quoting processes. The ideal candidate will have a strong understanding of Salesforce CPQ functionality, a proven track record of successfully implementing and managing CPQ solutions, and the ability to collaborate effectively with cross-functional teams to drive business objectives.

This role requires a strategic thinker with strong technical expertise in Salesforce administration, a passion for process optimization, and a collaborative mindset to work cross-functionally with various teams.

Your job will be to:

• Administer and configure Salesforce CPQ to support sales workflows, pricing models, product configurations, and quoting processes.
• Collaborate with Sales, DealDesk, Finance, Product and Service teams to gather requirements, design solutions, and implement changes in Salesforce CPQ.
• Manage product catalog, price books, discount schedules, and pricing rules within Salesforce CPQ.
• Customize and maintain CPQ templates, quote documents, and contract generation processes to meet business needs.
• Develop and maintain Salesforce CPQ reports and dashboards to provide insights into sales performance, pricing trends, and quoting efficiency.
• Conduct regular audits and quality checks to ensure data accuracy and system integrity within Salesforce CPQ.
• Provide user training, support, and documentation to enable sales teams to effectively utilize Salesforce CPQ.
• Stay informed about Salesforce CPQ best practices, new features, and industry trends to continuously optimize system performance and capabilities.
• Collaborate with Salesforce administrators, developers, and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless integration with other systems.
• Collaborate with internal stakeholders and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless processes for DocuSign CLM. 

You have the following experience and qualities:

Professional experience

• 3+ years of experience as a Salesforce CPQ Administrator in a SaaS or technology-driven environment.
• Salesforce Certified CPQ Specialist certification required.
• Proficient understanding of Salesforce Sales Cloud and Salesforce Lightning Experience.
• Previous CLM software (DocuSign CLM, Conga etc) is a plus.  
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Experience working in Agile or iterative development methodologies is a plus.
• Bachelor's degree in Business Administration, Information Technology, or related field.

Personal qualities

• Strong analytical skills with the ability to understand and solve complex problems, troubleshoot issues, and optimize system performance.
• Excellent communication skills with the ability to interact effectively with stakeholders at all levels, translate technical concepts to non-technical audiences, and foster collaboration across teams.
• Self-motivated and proactive with a strong sense of ownership and accountability, capable of managing multiple priorities in a fast-paced environment.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $90,000-$130,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

We want you to join us as a full-timeSenior Data Engineer into our Data Pipelineteam. We work remotely first, but we are more than happy to meet you in our nice office in Bratislava or Brno. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin.

Intrigued? Read on ????…

Your responsibilities

• You will develop and maintain Data LakeHouse on top of GCP platform using Apache IceBerg, BigQuery, BigLake tables, DataPlex and DataProc in the form ofApacheSpark/Flink with open file formats like AVRO and Parquet
• You will help to maintain a streaming mechanism on how data from Apache Kafka gets into the Data LakeHouse
• You will optimise the Data LakeHouse for near-real-time and non-real-time analytical use-cases primarily for customer activation and scenarios/campaign evaluation 
• You should help with areas like data discovery and managed access to data through the data governance layer and data catalog using DataPlex so our engineering teams can leverage from this unified Data LakeHouse
• You feel responsible for DataModeling and schema evolution
• You should help us with adopting the concepts from Data Fabrics and Data Mesh to run data as a product to unlock the potential the data can unleash for our clients
• You should bring expertise into the team from similar previous projects to influence how we adopt and evolve the concepts mentioned above and as an addition to that to topics like Zero-copy or reverse ETL to increase the ease of integration with client’s platforms
• You will also help to maintain the existing data exports to Google’s BigQuery using google’s DataFlows and Apache Beam 
• You will help us run and support our services in production handling high-volume traffic using Google Cloud Platform and Kubernetes.
• You will review the code of your peers and they'll review yours. We have high code quality standards and the four-eyes principle is a must!

Your qualifications

• You have production experience with building and operating a DataLake, Data Warehouse or Data LakeHouses
• You have a taste for big data streaming, storage and processing using open source technologies
• You can demonstrate your understanding of what it means to treat data as a product
• You know what are Data Mashes and Data Fabrics and what is critical to make sure for them to bring value
• You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.
• You knowdata structures,you knowPython and (optionaly) Go.

Our tech stack

• Google Cloud Platform, DataFlow, Apache Beam, BigQuery, BigLake Table
• Open formats IceBerg, Avro, Parquet
• DataProc, Spark, Flink, Presto
• Python, GO
• Apache Kafka, Kubernetes, GitLab
• BigTable, Mongo, Redis
• … and much more ????

Compensations

• Salary range starting from 3500 EUR gross per month,going up depending on your experience and skills

• There's a bonus based on company performance and your salary.
• You will be entitled to restricted stock options ????that will truly make you a part of Bloomreach.
• You can spend 1500 USD per year on the education of your choice (books, conferences, courses, ...).
• You can count on free access to Udemy courses.
• We have 4 company-wide disconnect days throughout the year during which you will be encouraged not to work and spend a day with your friends and family "disconnected".
• You will have extra 5 days of paid vacation????. Extra days off for extra work-life balance ????.
• Food allowance!
• Sweet referral bonus up to 3000 USD based on the position.

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on yourfirst tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will participate in yourfirst, more complex projects. You will help the team to find solutions to various problems, break the solution down into smaller tasks and participate in implementation. You will learn how we identify problems, how we prioritize our efforts, and how we deliver value to our customers.
• During the first 180 days, you’ll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will help us mitigate your first incidents and eventually even join the on-call rotation. You will get a sense of where the team is heading and you’ll help us toshape our future.
• Finally, you’ll find out that our values are truly lived by us ????. We are dreamers and builders. Join us!

About the Role:

We are currently expanding our Channel Team in North America and are hiring a Senior Manager, Agency Channel Sales. This role will report to the Senior Director, Channel Sales.  

The Senior Manager, Agency Channel Sales will be responsible for managing a team of partner managers focused on creating sourced agency pipeline and driving sourced and influenced booked revenue for Bloomreach.  

This person will support their team’s efforts in recruiting, onboarding, enabling system integrators and digital agencies in North America who will implement, refer and manage Bloomreach solutions.  They will be critical to helping Bloomreach become a partner-first company, ensuring that the partner motion is supported by relevant teams throughout Bloomreach including presales, sales, services, account management, marketing and others. 

This is a quota carrying, highly visible and critical role to Bloomreach. 

 What you’ll do:

• Be a builder.  Someone with enormous energy who thrives on building trusting partnerships that are mutually beneficial for both Bloomreach and the partners 
• Create processes, procedures and playbooks to scale the channel 
• Collaborate with c-level executives at enterprise digital marketing and commerce agencies
• Solve problems and negotiate - work through challenging scenarios with comfort. 
• Drive sourced and influenced business  
• Support development of strategic business plans with partners that drive revenue; including enablement, marketing, sales, use case development and deployment 
• Have a desire to learn, be ever curious and strive towards excellence
• Inspire your team, coaching, mentoring and leading with servant style leadership 
• Develop strong relationships with internal partners to meet objectives and targets 
• Lead the GTM on partner accelerators 

Your success story will be:

• In 30 days you will learn the Bloomreach stack, meet with your team and understand the existing plans in place to drive towards the agency team’s goals.
• In 60 days meet with the majority of Bloomreach’s focus partners and introduce yourself.  Understand who your internal stakeholders are and how they can help you achieve your goals. 
• In 90 days you will be actively participating in plan building, pipeline building and strategic planning. 

What you’ll bring:

• 1+ year of managing a channel sales team 
• Quota-carrying experience in Channel Sales selling software or software-as-a-service (SaaS)
• 5+ years of selling or partnerships in Commerce or Marketing agency or technology companies 
• Marketing background is a plus 
• Thrives in a challenge, is an innate builder keen to perfect processes, build strategy and focus on success
• Deep knowledge of online/internet/digital marketing technology
• A proven track record of meeting and exceeding revenue quota
• Well-established presence in the industry with a strong network to leverage
• Detail oriented, relationship-building skills with a passion for building new relationships and drive towards mutual benefits and goals
• The ability to adapt to new environments 
• Excellent written and verbal communication skills, including high-caliber presentation skills
• Highly organized, excellent time management skills, positive attitude

What you’ll like about the role:

• Joining a successful team with a strong and positive culture 
• Be at the front of new partner-first motion at Bloomreach, where partners are becoming key to the company success
• High visibility across all departments, one that is pivotal role with ability to make a material difference 
• Grow a territory and build a new market for Bloomreach 
• High levels of autonomy

Excited? Join us and transform the future of commerce experiences.

The on-target-earnings range for this position is $200,000-$250,000 (base with commission). The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Become a Deal Desk Analystin ourFinance Departmentfor Bloomreach! The salary range starts at 1 900€ gross per month, along with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Finance Team.

What challenges awaits you? 

As Deal Desk Analystyou will play a pivotal role in driving revenue growth and optimizing deal structures. You will collaborate with cross-functional teams, including Sales, Finance, Legal, and Operations, to ensure that deals are structured in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role. 

Your job will be to:

• Support sales on large volume of standard and complex Salesforce Configure Price Quote (CPQ) configurations and custom pricing
• Partner with the Business Operations team to support Salesforce CPQ rollout and help end-users with  data mapping and migration to the new system;
• Review and ensure CPQ accuracy on contract requests;
• Help to maintain data integrity in CPQ by conducting regular audits and quality checks on the data in Salesforce to ensure accuracy and consistency;
• Support end to end contracting process which can include creating, updating and sending contracts, identifying opportunities to optimize Salesforce CPQ;
• Developing and documenting standards, guidelines, and procedures for both administrators and end-users.
  

 You have the following experience and qualities:

• Bachelor's degree in Business, Finance, Management, or a related field.
• Have 2+ years of experience in a Deal Desk, Accounting support or GTM Operations or Rev Ops function with a global sales team, in the SaaS industry.
• High level of understanding contractual impacts on billing and revenue as well as pricing concepts and frameworks.
• Demonstrated CRM experience, preferably in Salesforce (CPQ).
• Strong analytical skills with the ability to analyze financial data and provide actionable insights. 
• Experience with contracts 
• Proficiency in G-Suite and Microsoft Office Suite, particularly Excel.
• Time zone flexibility to collaborate with US region

You are perfect for this role if you: 

• Thrive in a fast paced environment.
• Demonstrate proactive execution, sound business judgment and strategic focus. 
• Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management
• Self-motivated with prior experience in handling intricate and complex tasks.
• Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows.
• Embrace a growth mindset with the ability to navigate ambiguity.
• Have an understanding of the sales professional’s role.

#LI-DU1

We want you to join us full-time in our Data Pipelineteam. We work remotely first, but we are more than happy to meet you in our nice office in Bratislava or Brno. And if you are interested in who will be your engineering manager, check out Vaclav's Linkedin.

Intrigued? Read on ????…

Your responsibilities

• You will develop a data pipeline processing a large amount of data reliably and at a high rate using Python, Go, MongoDB, GCP and much more.
• For example, our clients feed their visitors’ behavior through real-time tracking to our platform. The data then can be analyzed and used for marketing automation. We process tens of thousands of requests per second????. You may help improve the efficiency of our workers, improve monitoring or help with autoscaling of our infrastructure.
• Imports are critical for our clients to utilize our platform to the fullest. You may help us to improve the throughput and reliability of our importsas we need to import millions of rows of data or help us implement integration with another data storage.
• We also are responsible for exporting data from our platform to Google’s BigQuery using google’s DataFlows and Apache Beamallowing data access by our clients

From a new projects, we are building Data LakeHouse to serve data for various non-real time analytical usecases, using Google BigLake Manged tables, IceBerg open table format, AVRO with Parquet open file formats with DataProc (Spark, Flink, Presto) on top of it.

• You will help us run and support our services in production handling high-volume traffic using Google Cloud Platform and Kubernetes.
• You will review the code of your peers and they'll review yours. We have high code quality standards and the four-eyes principle is a must!
• You will start on easier, self-contained projects and once you feel at home, you can move to real beasts. Challenging, complex projects that will leave a mark - we have plenty of those ????.
• Later you might help us by participating in on-call rotation keeping our services up and running ????.

Your qualifications

• You have experience with Python and a solid grasp of engineering practices ????.
• If you have an experience with Go, that's a big advantage ????.
• You have a taste for big data storage and processing using open source technologies
• You know how to behave in remote-first environment 
• You are able to learn and adapt. It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes.

Our tech stack

• Python, GO
• Apache Kafka, Kubernetes, GitLab
• Google Cloud Platform, DataFlow, Apache Beam, BigQuery, BigLake Table
• Open formats IceBerg, Avro, Parquet
• DataProc, Spark, Flink, Presto
• Mongo, Redis
• … and much more ????

Compensations

• Salary ranges from 3500 EUR gross / month based on your seniority and it can get much higher later depending on your performance.
• There's a bonus based on company performance and your salary.
• You will be entitled to stock options ????that will truly make you a part of Bloomreach.
• You can spend 1500 USD per year on the education of your choice (books, conferences, courses, ...).
• You can count on free access to Udemy courses.
• We have 4 company-wide disconnect days throughout the year during which you will be encouraged not to work and spend a day with your friends and family "disconnected".
• You will have extra 5 days of paid vacation????. Extra days off for extra work-life balance ????.
• Food allowance!
• Sweet referral bonus up to 3000 USD based on the position.

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on yourfirst tasks. We will help you to get familiar with our codebase and our product.
• During the first 90 days, you will participate in yourfirst, more complex projects. You will help the team to find solutions to various problems, break the solution down into smaller tasks and participate in implementation. You will learn how we identify problems, how we prioritize our efforts, and how we deliver value to our customers.
• During the first 180 days, you’ll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will help us mitigate your first incidents and eventually even join the on-call rotation. You will get a sense of where the team is heading and you’ll help us toshape our future.
• Finally, you’ll find out that our values are truly lived by us ????. We are dreamers and builders. Join us!

#LI-DU1

About the Role:

Bloomreach is solving one of the digital world’s most fundamental problems: helping people instantly find what they need when they need it. We are seeking a Senior Software Engineerto join our Search Intelligence team, who will play a crucial role in advancing our search and personalization capabilities. The team focuses on designing, building, and enhancing semantic understanding, query parsing and processing, and language modeling within the search system. Your contributions will include the development of new recall and ranking search algorithms, as well as the implementation of machine learning and LLM models to optimize the digital experience for commerce. You will be responsible for designing and architecting core components for new features, aiming to improve the performance of existing high-traffic, highly available search APIs. You will be at the forefront of developing innovative solutions to enhance search capabilities, utilizing cutting-edge technologies to ensure users can instantly access what they need. This role offers an exciting opportunity to contribute to the core of our product, applying your expertise to improve search functionalities and redefine the digital shopping experience.

What you'll do:

• Design and implement recall and ranking search algorithms, leveraging the latest LLM models to optimize the digital experience for commerce
• Build, maintain, and scale data processing pipelines for Search in an efficient and reliable way
• Partner with the Product team to understand requirements and use cases, Lead and engage cross-functional engineering teams to plan and drive end to end execution of projects
• Participate in lean and agile development process in an automation- and monitoring-driven environment, from planning, scoping, estimation all the way to optimization, maintenance, and support
• Acquire proficiency and apply GenAI/LLM technologies to enhance search relevance, ultimately boosting revenue for Bloomreach customers
• Steward an extremely high bar of technical excellence for the company to drive innovation in the search and personalization space

What you'll need:

• Bachelor's or Master's degree in Computer Science or related fields.
• 4+ years of hands-on experience in Java or another object-oriented language, working with cloud providers (AWS, GCP) and building enterprise software products.
• Experience with open source search engines (Solr, ElasticSearch) as well as big data and large-scale data processing technologies (Hadoop, Spark, Kafka).
• Proven track record in developing and maintaining distributed systems at scale in a production environment.
• Extensive background in data structures and algorithms with strong software architecture skills.
• Familiarity with the machine learning algorithms and tools, and keen interest for staying up-to-date with the latest advancements in search/GenAI/LLM  technologies, and related fields.
• Experience working with Data Science teams to implement ML models in real-time serving is a plus.
• Startup experience in a fast-paced growth company is highly desirable but not required.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $135,000-$185,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

Bloomreach is seeking a seasoned Machine Learning Engineer to own the design and implementation of cutting-edge AI and GenAI driven algorithmic components for search, recommendation and behavioral insights that are used to personalize digital experiences for our customers. You can work remotely or from one of our local offices. The salary starts at €2,500  gross per month, along with stock options and other benefits. Working in our Bloomreach offices or from home on a full-time basis.

Our centralized data science team spanned across multiple geographies, is responsible for the data science modules that power all the products of the company, including Search Relevance, Recommendation, User Personalization, User Segmentations, Content Intelligence and Conversational Commerce. We invent and apply machine learning, data mining, and information retrieval algorithms to understand, identify, and improve web content discovery. We have built industry leading algorithms in search and recommendations for the commerce space that serve the most relevant experiences using Artificial Intelligence with the goal-building AI driven experiences beyond commerce.

We are currently allowing flexibility for all our employees to work from anywhere for the respective region. 

Responsibilities:

• Design, develop, and enhance ML/AI models which mainly power Search and Recommendation.
• Process historical data, search queries, product catalog, and images to extract hidden relations and features.
• Conduct research to explore ongoing cutting-edge ML techniques (especially deep learning) and conduct a quick POC.
• Work closely with Data Engineers and Senior Data Scientists to integrate and scale ML components to a production-level that can handle terabytes of data.
• Continuously learn and stay up to date with the current state-of-the-art techniques by reading research papers and attending AI/ML conferences.

Qualifications:

• BS/MS degree in Computer Science or a related discipline with a strong mathematical foundation and excellent programming skills (primarily Python)
• 1-5 years experience building ML-driven fast and scalable ML/analytical algorithms in a corporate/startup environment.
• Strong awareness and understanding of recent trends in Generative AI and LLMs. Experience in working with GenAI stack will be treated as strong credentials.
• Strong understanding of various machine learning and natural language processing technologies, such as classification, information retrieval, clustering, knowledge graph, semi-supervised learning and ranking.
• Excellent exploratory data analysis skills with the ability to slice and dice data at scale using SQL in Redshift/BigQuery.
• Good problem solving and analytical skills. Ability to learn and adapt to newer ML technologies.
• Exposure to deep learning stack (PyTorch/Keras/TensorFlow) and techniques (Representation/Transfer Learning, RNN/LSTM, Transformers).
• Experience working with Big Data in a cloud based production environment (AWS/GCP/Azure).
• Effective communication skill in English, both verbally and in written form.

What challenge awaits you?

As the Bloomreach Head of Pricing & Packaging,this role will drive the pricing and packaging strategy for all Bloomreach products. The ideal candidate will be comfortable working cross-functionally with a variety of teams and have a passion for data analysis, financial modeling, and commercial strategy. In this role, you will need to be able to balance a variety of opinions, be customer-focused, and have the ability to work independently. Strong candidates will have a proven track record in delivering successful Pricing and Packaging strategies for enterprise SaaS software products and have delivered these strategies in a fast-paced business environment.

Your job will be to:

• Define and drive monetization (pricing and packaging) strategy for all Bloomreach products, and build/maintain a coherent monetization roadmap for our product portfolio
• Work with CPO and Product Management to understand product roadmap and feature functionality to develop pricing and packaging recommendations
• Partner with Sales and Customer Success to provide strategic and analytical support on negotiations
• Keep an eye on the market and competition to keep us a step ahead and understand which product levers we’re in the best position to monetize
• Get executive buy-in and alignment around new Pricing and Packaging strategies
• Develop Pricing and Packaging collateral and tools in the form of presentations, FAQs, etc. to enable the Sales and Customer Success teams
• Liaison between GTM, Sales, Operations, Legal, Product, and IT to manage and deploy all SKUs and contribute to the new product introduction processes
• Build, develop and grow a team of highly talented individuals 

You have the following experience and qualities:

• 5+ years of Pricing, Product Marketing, Consulting and/or Corporate Strategy experience focused on enterprise software products
• Able to analyze data and distill into actionable insights for senior leadership
• High level of attention to detail and ability to juggle multiple projects at once
• Proven ability to effectively collaborate and communicate  across Product, Sales, Marketing, Customer Success, Operations, and Finance
• Experience with product-led offerings (freemium or free trial) a plus
• Experience with Salesforce CPQ a plus

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $200,000-$270,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits 

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution

#LI-AB1

We are currently expanding our Application Platform team and we are looking for a Senior Backend Software Engineer. The Application Platform team is at the heart of the organization and builds the platform that enables our engineers to deliver new features more effectively and efficiently. The salary starts at €3,500  gross per month, along with stock options and other benefits. Working in our Bloomreach offices or from home on a full-time basis, you'll become a core part of the Engineering team.

Why should you join us?

• Wide and high impact – we build systems that are used by other developers or our customers. Sometimes both. 
• Sculpting the product– we work in close cooperation with the product team so you can shape the final product.
• Build it and run it – we are in charge of running and maintenance of our software. That allows us to design it properly and it also brings interesting challenges. 
• Innovation at the core – since we build the platform for other engineers, we also drive innovation in the engineering organization and decide which tools to adopt.

Our stack

• Python & Go (In 90% cases, we use Python)
• MongoDB, Redis, Apache Kafka
• Kubernetes (GKE)
• Various Google Cloud Platform services (Pub/Sub, BigTable, DataFlow, ...)
• Cloudflare workers
• Gitlab CI/CD, Prometheus and Grafana

What would your day look like?

You start your day with a code review of your colleague’s tasks while sipping a cup of fresh-brewed tea or coffee, looking for any signs of problems and possible optimizations. Then you join your teammates on a quick daily sync to figure out technical challenges, discuss design proposals or just chat with the colleagues. 

After the meeting, you get into “the zone” and spend a few undisturbed hours working on the new authentication framework while making sure it’s safely covered by a suite of unit tests. With a few clicks you quickly spin up a brand new instance of the system in the development cluster, deploy your change and notify the frontend engineer that it’s ready.

You grab a snack and take a little break from coding. Instead, you help a fellow backend engineer from another team figure out the best way to integrate their new service with the audit logging platform. In the meantime the frontend engineer gets back to you and confirms that all the new endpoints work as expected, so you create a merge request and ask your teammates for a code review. It’s a complex piece of code, so you go through it together.

After your code is approved, you merge it, automatically deploying it to the staging environment where it receives further testing by the QA team and automated integration tests before being released to production.

Still interested? You can work remotely or from one of our local offices. The salary starts at €3,500 based on your experience level.

Your responsibilities

• Designing the overall structure of the software system, ensuring that it meets the user's requirements and can be efficiently developed and maintained.
• Mentoring of junior members of the team
• Implementation of product features
• Maintaining high quality standards of systems and providing critical and constructive feedback on the code and designs.

What do we expect from you

• At least 3 year experience developing in Python or Golang
• Designing and implementing production-grade REST APIs 
• Experience using (not operating) database systems of different kinds (for example, MongoDB, Redis, Apache Kafka)
• Having experience with operating services in production is beneficial
• Ability to guide and shape rough product ideas into tangible product features

#LI-DU1