Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
- Discovery, offering AI-driven search and merchandising
- Content, offering a headless CMS
- Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
We are looking for a Product manager to join the Bloomreach Discovery product team. Bloomreach empowers ecommerce businesses to deliver personalized experiences across their digital channels. By combining the power of unified customer and product data with the speed and scale of AI optimization, Bloomreach ensures the right product is put in front of the right customer, every time. Customers get a shopping experience that’s tailored to who they are and what they want. Businesses drive increased revenue, higher conversion rates, and above all, customer loyalty that lasts. Transformative commerce experiences, powered by personalization.
Salary range starts at 3 500 EUR per month, along with restricted stock units and other benefits. Working in one of our Central European offices or from home on a full-time basis, you’ll become a core part of the Product Team.
You will be responsible for our commerce connectors as well as scaling up and professionalizing our growth activities. Our e-commerce Search and Recommendations product is an industry leading product - recognized by Forrester as a Leader in the Commerce Search & Discovery Wave. We power 25% of US & UK online retail traffic and are significantly investing into improving our e-commerce focused product suite utilizing the latest AI technologies. This role is part of our Discovery product team and will report into our head of product for Merchandising and Growth.
Your responsibilities:
- You will spearhead product-led growth strategies, optimizing product success through advanced analytics, user tracking, and best practices in feature adoption tracking. Setting the best practices and establishing processes for the product team to track and understand how our product is being used and working with PMs to validate their hypotheses.
- You will be the driver of Commerce integrations with our partners - to integrate pixel and feed data through commerce backends like Shopify, BigCommerce, Magento, Commercetools, Salesforce, SAP etc. Taking into consideration work on our SDKs and how to make integration easier for our partners.
- You will be closely involved with pricing roll-out, ensuring our product is set up for scalability to enable features, activate them with accurate pricing data and to ensure usage can be reported on
- You will collaborate with designers, engineers, and PMs to implement data-driven processes for product development and user experience enhancements.
- You will engage in operations to ensure impactful feature launches, leveraging your expertise to support cross-functional teams.
- You will define our ways of working in growth operations, setting the standard for how features will be delivered to customers, driving adoption and customer satisfaction
- You will monitor and report on key metrics, using data to inform decisions and adapt strategies for continuous business growth.
- You will drive new growth features and business cases from inception to launching.
- You will regularly report on our business outcomes and proactively share your insights with relevant stakeholders
You have the following experience and qualities:
- Professional Experience
- 3-6+ years’ experience in B2B SaaS Product Management, with a focus on product success/growth operations.
- Demonstrated expertise in product-led growth principles and a successful track record of launching impactful features.
- You know your way around technical commerce integrations, with good technical knowhow and expertise to guide developers looking to integrate their pixel and product feed into their commerce systems
- You have a proven track record of establishing process and ways of working for setting up an organization for growth, being comfortable coaching teams to adopt new ways of working
- Experience collaborating with global teams, fostering a culture of innovation and accountability.
- Strong communication skills, analytical mindset, and the ability to empathize with users and stakeholders.
- Personal Qualities
- Analytical way of working infused with deep empathy for users and stakeholders.
- Growth Mindset, highly collaborative, comfortable in a high ownership/high accountability environment with eagerness and curiosity to learn
- Excellent oral and written communication skills to tailor and convey your thoughts on product vision, decisions made and value propositions to stakeholders, customers and partners
- Empathy for users, stakeholders and deeply understanding customer needs and challenges
- You are self-steered, proactive and entrepreneurial, laser-focussed on creating value
- Strong analytical skills to use data, market trends and evidence in decision making
- Resilience and perseverance in the face of challenges and setbacks with a positive attitude towards solving problems
Your success story will be:
- In your first 30 days you will focus on getting familiar with the organization
Focus on exploring the Discovery product, the commerce connectors and organization, establishing relationships with key stakeholders, and the current product roadmap. You will deep dive into feature flagging and our pricing model while participating in quarterly product reviews evaluating how we track feature adoption to form a hypothesis on how we can improve our product growth practices.
- In your first 60 days you will have a strategic framework to think about the improvements you’ll want to make
You will have your first data dashboards created, working with the first team to adopt a data-driven approach to feature adoption tracking. You will start running your first project to professionalize our feature flagging approach and research requirements for multi-site commerce integrations. You are starting to understand what it means to rally the teams behind our growth goals and continue defining the requirements to professionalize our growth product operations.
- In your first 90 days you will have a good feel for how to start executing and conviction around your product strategy
You have successfully added your first couple of feature flags and track these successfully, generating invaluable insights into our practice. Also, you’ll start work to build out our growth strategy and roadmap together with product leadership. You are familiar with the different stakeholders and worked with the customer facing teams to identify gaps in our current connectors. You are starting to become the go-to person for in-product analytics to launch impactful features working closely with each PM in the team to prepare for quarterly product reviews.
After this you will keep full product ownership of your product features, taking priority calls with conviction that is founded in feedback to drive meaningful business outcomes.
More things you'll like about Bloomreach:
Culture:
A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
We have defined our5 valuesand the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
We believe in flexible working hours to accommodate your working style.
We work remote-first with several Bloomreach Hubs available across three continents.
We organize company events to experience the global spirit of the company and get excited about what's ahead.
- We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
TheBloomreach Glassdoor pageelaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our resident communication coachIvo Večeřais available to help navigate work-related communications & decision-making challenges.*
Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
Subscription to Calm - sleep and meditation app.*
We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
Everyone gets to participate in the company's success through the company performance bonus.*
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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