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A selection of jobs from the previous newsleterrs.

K2 Integrity is hiring a Remote Director, Client Solutions

Director, Client Solutions - K2 Integrity - Career PageSee more jobs at K2 Integrity

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ServiceNow is hiring a Remote Business Strategy Manager

Job Description

  • Be a critical member of the Office of Americas President and COO, working directly with them on the highest priority AMS initiatives 
  • Partner with Sales, post-Sales and marketing leadership and cross-functional teams to deliver compelling actionable recommendations to accelerate the growth for AMS Sales 
  • Help manage multiple Go-to-market workstreams that vary in topics and functional partners 
  • Act as the strategic advisor to the AMS Go-to-Market leaders across key initiatives impacting AMS growth 
  • Summarize inputs, identify insights and develop compelling recommendations for Go-to-market leaders 
  • Work with teams to identify opportunity, unlock productivity and accelerate execution 
  • Lead cross-functional teams to identify opportunities, improve productivity, and accelerate execution 
  • Oversee end-to-end work to structure complex problems, develop clear hypotheses, conduct analyses and provide recommendations through a data-driven process 

Qualifications

  • 5+ years total work experience at a top management consulting firm, private equity, or strategy and operations at a technology company (or similar) 
  • Effective communicator, able to convey complex ideas in a clear, concise manner; comfortable in business and technical discussions 
  • Experience in building trusting relationships and influencing others (incl. executive audiences) 
  • Strong people development and leadership skills; able to manage multiple extended or virtual teams 
  • Collaborative team player who is also an independent thinker 
  • Self-starter who thrives and can multitask in fast-paced and often ambiguous environments 
  • Expertise in the enterprise software/ SaaS industry, GTM Strategy and Sales Operations a plus 
  • MBA and Consulting experience a plus 

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SquareTrade is hiring a Remote Fraud Strategy Manager

Job Description

As a member of Fraud Strategy within the Trust & Safety department, this role is accountable for helping to ensure the business can effectively mitigate fraud risk in an ever changing and evolving environment. This role will be accountable for developing fraud strategies that meet the business’s risk appetite and impacting millions of customers globally through partnership, education, analysis, and influence.

Ultimately, the success of this role will:

  • Reduce fraud losses through identification of trends and development of fraud strategies and business rules

  • Improve the efficiency of fraud prevention processes

  • Minimize negative customer experiences by understanding friction points and implementing technology-based solutions to manage trends

What’s Great About This Role?

  • You’ll work to detect various emerging fraud patterns spanning both first and third party fraud types and develop key solutions to prevent them

  • You’ll be highly visible in the organization and communicate and interact with senior leaders and executives globally

  • You’ll identify and implement tools to help the organization identify and address fraud

  • You’ll work on interesting problems that have a real and direct impact on the business

  • You’ll tackle global issues and work on different regional fraud challenges around the world

  • You’ll be part of a highly impactful team that takes ownership of projects and drives change

  • You’ll support the company’s commitment to protect the confidentiality of our customer data and the integrity of our systems

  • With lots of variety in our ever-changing, fast-paced, entrepreneurial org, you won’t get bored

The Opportunity:

  • Analyze fraud vectors across SquareTrade's platform including both first party and third party fraud types to develop strategies that identify the bad actors and improve the experience

  • Develop and maintain metrics and KPI’s that measure risk mitigation strategies and communicate progress to key stakeholders and leadership

  • Coordinate and strategize with our dedicated Fraud Operations team on policies, procedures, and investigative practices

  • Manage and lead strategic initiatives and projects for both fraud prevention and business growth while managing customer experience

  • Collaborate cross-functionally with various teams throughout the business including product, operations, legal, analytics, compliance, and engineering to design and implement fraud detection and prevention controls and processes in support of the organization’s strategic programs and goals

  • Manipulate large amounts of complex data with data-driven analytical techniques to monitor customer behaviors and detect trends in fraudulent activity, and develop strategies to mitigate risk and improve customer experience

  • Proactively identify new opportunities and strategies to strengthen controls, processes, and systems

  • Work with internal teams and 3rd parties to monitor risk trends, follow industry best practices, and meet all compliance and regulatory obligations

Qualifications


You’re our ideal candidate if:

  • You have at least 5 years of experience in developing fraud prevention strategies, policies, and procedures leveraging both internal and 3rd party capabilities, owning them end to end

  • You have experience with various fraud detection capabilities. Experience in fraud prevention rule management systems, device profiling, customer verification, document verification technologies is highly preferred

  • You’re driven to make an impact on the business, and are willing to think outside the box

  • You collaboratively work with functional groups such as Customer Service, Product Management, and Technology to build/enhance tools, data sources, system capabilities, and fraud detection methods

  • You can problem solve and have excellent analytical skills and knowledge of data abstraction (using SQL/R/SAS/Python/etc) with proven ability to process vast amounts of data into meaningful information that drive effective changes

  • You can effectively interact with senior leaders and executives to present complex findings and outline progress, plans, and opportunities to address them

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7d

Operations Coordinator

ProVal TechnologiesAltamonte Springs,Florida,United States, Remote Hybrid

ProVal Technologies is hiring a Remote Operations Coordinator

ProVal Technologies is a consulting firm for Managed IT Service providers, helping them navigate and manage their suite of technology products to support end customers. Our team helps MSP's leverage best practices and efficiencies across their tools and technologies, to make MSP's more efficient and profitable. ProVal also takes on operational capabilities in managing non-customer-facing work for MSP's so they can focus their teams on building customer relationships.

The Operations Coordinator will play a pivotal role in ensuring the seamless day-to-day operations of our business. This role involves coordinating activities across various company functions, including Sales, Service, Finance, IT, and HR. The successful candidate will work closely with management and employees to optimize processes, enhance workflows, and support teams in achieving their goals. This position reports directly to the CEO and involves significant interaction with all department heads.

Job Details:

  • Base Salary range: $50,000 - $70,000
  • Job Type: Full-Time, Hybrid
  • Job requires ability to work in Orlando (Altamonte Springs) office 2-3 times per week

Key Responsibilities:

  • Cross-functional Coordination: Facilitate operations across Sales, Service, Finance, IT, and HR departments to ensure efficient workflow and process optimization.
  • Executive Reporting: Prepare and deliver comprehensive reports across various functions to the CEO.
  • Dashboard Management: Maintain and update company dashboards with key performance indicators (KPIs) and metrics for Service, Sales, Partner Success, Finance, and IT.
  • Project Management: Develop and manage projects, ensuring timely and budget-compliant completion.
  • Compliance Oversight: Monitor and ensure adherence to contracts, agreement terms, and pricing compliance.
  • Communication: Manage company communications, including sending updates to customers and employees.
  • SOP and Documentation: Assist in maintaining standard operating procedures (SOPs) and documentation. Manage the Service Desk tool (Autotask), including the creation of agreements, workflows, automations, and email templates.
  • Communication Bridge: Serve as a liaison between the CEO and department heads to facilitate effective communication.
  • Administrative Support: Perform administrative tasks such as meeting scheduling and customer payment follow-ups.
  • Logistics Coordination: Plan purchases, manage budgeting, and coordinate with vendors.
  • Software Proficiency: Experience with CRM, Service Desk/Ticketing software, customer satisfaction tools, and Microsoft Excel.
  • Data Analytics: Strong analytical skills with proficiency in reporting and data analysis using Microsoft Excel.
  • Detail Orientation: Exceptional attention to detail and organizational skills.
  • Operational Experience: Proven experience in managing operations across various company functions.
  • Organizational Skills: Demonstrated ability to stay organized and planned in a dynamic work environment.

·       Great Team Culture

·       Remote schedule

·       Unlimited Paid Time Off

·       Opportunity for Growth and Advancement

·       Health and Dental Coverage

·       401k with Company Match (up to 4%)

Why ProVal?

At ProVal we have one of the most unique teams around! Our team has experience in several RMM Platforms, including ConnectWise Automate and Kaseya VSA, as well as extensive PSA, Backup, and NOC administration experience. As a new team member, you will have the chance to collaborate with your team to innovate new ideas as you grow within the company!

We offer a benefits package that includes Self-managed PTO (where there is no cap on the hours of PTO you can take per year), medical, dental, and more. We also believe that work/life balance is important, so our hours are Monday through Friday, eight to five, with no on-call expectations!

At ProVal we like to have fun, learn from each other, and help each other grow. We pride ourselves on a positive and enjoyable company culture.

Our Core Values: Passion, Innovation, Growth, Execution, and Integrity

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7d

Chief of Staff

ReincubateLondon, GB - Remote

Reincubate is hiring a Remote Chief of Staff

We’re looking for a Chief of Staff to serve as a trusted advisor and support to the CEO & founder at Reincubate. You’ll have deep access to the senior management and board of a growth software company, getting deep into the business, helping it scale with structure and careful management.

We’re building on the success of Camo (reincubate.com/camo), which helps you easily get great video for meeting, streaming, or recording, and is available on Windows, Mac, iOS, Android, with more platforms in the pipeline. Camo was nominated for an Apple Design Award in 2023 and featured in Microsoft’s Build ‘24 and '23 keynotes. The Verge called it “a solution to all your webcam problems” and users have rated it 4.85/5 on the App Store. Camo has sophisticated AI/ML capabilities, and it takes advantage of NPUs on the latest and greatest Windows AI PCs.

Reincubate’s customers include teams at Apple, Google, Facebook, Microsoft, and Amazon, the world’s top universities, VIPs around the world, and plenty of people who just want to look better online. The company’s work has been recognised by HM King Charles III, and users rate Reincubate as one of the UK’s most-loved software companies (reincubate.com/about).

This role is remote and in UK hours, though you'd be require to visit, meet or host in the company's London office periodically. Here’s Aidan the CEO & founder talking about the role.

You will:

  • Drive internal process, program management and priority setting, running the OKR and goal setting processes and the meeting, dash and schedule around them
  • Take a lead role in people operations, taking the pulse of the team and supporting the design and evolution of the organisation
  • Support special projects and strategic portfolio projects, building plans, guiding the team through them, and managing a number of key relationships
  • Work with the CEO to maximise their capability and effectiveness with a range of tasks around the business

We will:

  • Give you deep access to the business: founder, senior management, and board, and a foundational understanding of how it works – and grows
  • Give you the opportunity to make a profound impact on the business, its team and products
  • Help you set up and contribute to a productive working environment: delight builds on delight
  • Give you autonomy in your work, we trust you to solve hard problems well
  • Help you settle into your role, manage your responsibilities, and grow as a member of the team: progress comes through sustainable growth
  • Provide a space for you to share your opinions and ideas on any topic; integrity and openness are bedrocks of how we interact with one another and our users
  • Provide excellent benefits: competitive salary, 25 days’ paid vacation, flexible hours, remote work, stock options, healthcare, paid parental leave, matched 401(k), equipment, allowances for home-offices, remote work & professional development

You might suit this role if you are:

  • Super organised and process-oriented: excellent time-management, data-driven decision-making, and an eye for detail
  • Focused on getting things done, biassed and enthusiastic towards taking action and finding answers with a reputation for never dropping the ball
  • High trust, and able to work with sensitive and confidential information day to day
  • Capable of thinking strategically and understanding what is important vs. urgent
  • Great at facilitation – synthesising multiple points of view and aligning on direction
  • Capable of becoming a senior leader with the organisation as it evolves
  • Appreciative of our values: creating delight, “it just works”, sustainability, and integrity

You might not suit this role if you

  • Aren’t a complete/finisher, or prefer highly predictable environments
  • Want to go deep in a particular areas rather than going broad in many
  • Want to pursue venture-backed startups or value growth at any cost
  • Don’t relate to the team’s values

You’ll maximise your chances when applying if you:

  • Have a good handle on the Chief of Staff role in tech startups (see 1, 2, 3, 4)
  • Take a time to look at who we are, and what we’re looking for, and give us a great idea of who you are and what you’re about
  • Share examples of you succeeding with the sort of things we’re looking for in your cover letter

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Guardant Health is hiring a Remote Client Services Associate II

Job Description

The Client Services Associate II is responsible for providing exceptional support to Guardant Health customers, the Guardant Health Clinical Laboratory, and Sales Representatives. The Client Services Associate II must possess the ability to communicate professionally and effectively with all individuals, including external customers and internal Guardant Health personnel.

 

Essential Duties and Responsibilities:

  • Perform duties of Client Services Associate.
  • Assist in training new employees.
  • Act as a mentor to the Client Services Associates.
  • Participate and/or support department projects as assigned by Leadership.
  • Ability to handle a higher case load or additional Account Managers as defined by Leadership.
  • Manage elevations when other members of Leadership are not available.
  • Assist Leadership with case audits for trainees as needed

Qualifications

  • Bachelor’s degree preferred.
  • High school diploma, or its equivalent required plus experience.
  • Ability to work as part of a team comprised of internal employees, contractors and
managers.
  • Ability to multitask and take on various projects.
  • Ability to work with self-discipline, good judgment and independence in a dynamic office setting.
  • Excellent written, verbal communication skills are required, as is computer proficiency.
  • Solid experience using Salesforce.com and Microsoft Office.
  • Flexibility with respect to working hours based on operational need.

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Xplor is hiring a Remote Senior Salesforce Business Analyst

Job Description

The Senior Salesforce Business Analyst will work with several stakeholders throughout the entire organization to ensure data integrity, measure campaign success and work on day to day efficiency gains. You will be a critical part of a high-performing and fast-growing team with a strong entrepreneurial mindset. For the right individual, this role can rapidly grow into an advanced position with more strategic responsibilities, autonomy, and interaction across all levels of the organization

RESPONSIBILITIES

  • Work with the project team to gather the business and functional requirements, by scoping, defining, and prioritizing requirements.
  • Translates conceptual user/business requirements into functional requirements in a clear manner that is comprehensible to CIS/SFDC and overall project team.
  • Conducts interviews to gather requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  • Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
  • Works with stakeholders and project team to prioritize collected requirements.
  • Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
  • Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Develops and utilizes standard templates to write requirements specifications accurately and concisely.
  • Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

The average base salary pay range for this position is $80,000 to $120,000

Qualifications

  • Bachelor’s Degree or higher required
  • 3+ years of experience working in a Salesforce Business Analyst capacity
  • Experience using Salesforce Marketing Cloud
  • Experience using Salesforce Sales Cloud
  • Data Migration experience
  • Consultative, team player who enjoys being part of a close-knit team while also working independently with direction on individual projects
  • Exceptional written and verbal communication skills
  • Strong aptitude for learning new systems and processes
  • Excellent attention to detail and results oriented
  • Persistent, organized and highly motivated
  • Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities

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10d

Senior Research Operations Manager

GrammarlyUnited States; Hybrid

Grammarly is hiring a Remote Senior Research Operations Manager

Grammarly is excited to offer a remote-first hybrid working model. Team members work primarily remotely in the United States, Canada, Ukraine, Germany, or Poland. Certain roles have specific location requirements to facilitate collaboration at a particular Grammarly hub.

All roles have an in-person component: Conditions permitting, teams meet 2–4 weeks every quarter at one of Grammarly’s hubs in San Francisco, Kyiv, New York, Vancouver, and Berlin, or in a workspace in Kraków.This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

Grammarly team members in this role must be based in the United States, and they must be able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of theFortune500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for a Senior Research Operations Manager to support our Human Insights team. The Human Insights team at Grammarly is responsible for uncovering insights about users’ needs, attitudes, and behaviors to influence and inspire the company. We work with functions across product, design, and marketing, and our goal is to build our business with users at its center. 

This is an ideal role for someone passionate about operational efficiency and user-centered research. This position will report to the Senior Research Manager on the Human Insights team. 

Your impact

As Senior Research Operations Manager you will work directly with our research team to facilitate participant recruitment and coordinate research studies. Applying your breadth of knowledge in research operations will enable first-class writing and communication research. You will help shape the ideal participant experience, craft an efficient and continuous user learning environment across our company, and help the research team operate efficiently. 

In this role, you will:

  • Identify team needs concerning processes, tools, documentation, asset management, etc.
  • Provide stakeholders with visibility on current work and opportunities for cross-collaboration.
  • Implement or drive changes to ensure researchers are working at a sustainable pace on high-priority and high-impact activities.
  • Maintain healthy and engaged research panels of Grammarly users.
  • Assist our research team by helping recruit users through direct outreach and email deployments.
  • Monitor email communications between Grammarly and research participants.
  • Assist with the distribution of incentives for research conducted.
  • Track and prepare study-specific information using databases, spreadsheets, and other tools (some SQL experience is a bonus).
  • Interface with our Legal, Security, and Procurement teams to onboard and pay vendors, including facilitating statements of work and supporting leadership in negotiating business terms and budgets.
  • Ensure project documentation is completed promptly and maintained in appropriate project files.
  • Provide stakeholders with visibility and updates on current projects and resource use.

We’re looking for someone who

  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
  • Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based.
  • Has a minimum of 5 years of relevant experience working in a project-coordination or customer-support role—ideally working within a research- or design-operations team.
  • Understands project and process management and is able to manage multiple projects simultaneously and adapt to changing priorities and schedules.
  • Has a general knowledge of user experience and market research concepts and/or processes.
  • Can coach and facilitate—is an enabler, not a filter.
  • Consistently focus themselves and the team on the highest-impact activities.
  • Is able to work with a variety of stakeholders.
  • Has strong organization and communication skills. Can effectively distill key information from multiple ambiguous sources and strives to create clarity.
  • Has experience with research software and tools (UserTesting, Qualtrics, DScout, etc.).

Support for you, professionally and personally

  • Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
  • A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching 
  • Paid parental leave
  • Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
  • Home office stipends
  • Caregiver and pet care stipends
  • Wellness stipends
  • Admission discounts
  • Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

United States: 
Zone 1: $180,000 – $215,000/year (USD)
Zone 2: $162,000 – $193,000/year (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-MG1

#LI-Hybrid

All team members meeting in person for official Grammarly business or working from a hub location are strongly encouraged to be vaccinated against COVID-19.

 

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10d

Business Operations Manager

GrammarlySan Francisco; Hybrid

Grammarly is hiring a Remote Business Operations Manager

Grammarly is excited to offer a remote-first hybrid working model. Team members work primarily remotely in the United States, Canada, Ukraine, Germany, or Poland. Certain roles have specific location requirements to facilitate collaboration at a particular Grammarly hub.

All roles have an in-person component: Conditions permitting, teams meet 2–4 weeks every quarter at one of Grammarly’s hubs in San Francisco, Kyiv, New York, Vancouver, and Berlin, or in a workspace in Kraków.This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

Grammarly team members in this role must be based in the United States, and they must be able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity 

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of theFortune500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for a Business Operations Manager to join our Operations team. This role will be uniquely positioned to have a direct and lasting impact while helping to scale a category-defining company. The individual will harness a rare mix of problem-solving, influencing, and organizing skills to accelerate project execution, generate valuable insights through independent analyses, and uplevel functional teams across Grammarly.

Your impact

As a Business Operations Manager, you will partner with senior leadership to address opportunities and challenges that require strong problem-solving, influencing, and organizing capabilities. You will often need to context switch across multiple parallel projects. You will also receive broad functional and senior leadership exposure while focusing on high-stakes efforts and gathering strong pattern recognition for future leadership roles.

In this role, you will:

  • Design and implement mission-critical cross-functional projects, including setting up company operations in new locations and spearheading Grammarly’s partnership launches with LLM providers.
  • Generate quantitative and qualitative insights in collaboration with experts inside and outside the company, including developing and implementing frameworks to assess engineering productivity.
  • Build and infuse new capabilities into existing teams, including building the foundation to drive GenAI adoption within Grammarly.

We’re looking for someone who

  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
  • Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based.
  • Has a Bachelor's degree with 8+ years of work experience or a Master’s with 6+ years of work experience, including at least 2 years on a high-growth SaaS startup’s Business Operations team—as well as prior experience at a consulting firm and experience mentoring analysts and associates across multiple, diverse projects.
  • Can use their judgment to make decisions even in the absence of complete data and consider alternative scenarios.
  • Is comfortable with ambiguity and can take an idea with little to no direction, run with it, and see it through to impeccable execution. 
  • Has experience working cross-functionally, with the ability to bring diverse stakeholders to alignment to drive action.
  • Builds trust within teams and holds teams accountable to commitments and outcomes. 
  • Has a strong leadership presence and can influence at an executive level.
  • Breaks existing setups in favor of more effective or appealing ones.
  • Communicates accurately, clearly, and effectively, especially in writing.
  • Has an analytical mindset and approach to problem-solving.

Support for you, professionally and personally

  • Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
  • A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options401(k) matching (US only)
  • Paid parental leave
  • Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
  • Home office stipends
  • Caregiver and pet care stipends
  • Wellness stipends
  • Admission discounts
  • Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below and may be modified in the future. 

Zone 1: $172,000 - $215,000/yearly (USD)
Zone 2: $155,000 - $194,000 /yearly (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-Hybrid

All team members meeting in person for official Grammarly business or working from a hub location are strongly encouraged to be vaccinated against COVID-19.

 

Apply for this job

10d

Global Client Director

AristaStuttgart, Germany, Remote

Arista is hiring a Remote Global Client Director

Job Description

We have an exciting opportunity for a success driven Sales Leader to fulfil the newly created role of a Client Director within our growing Sales organization in Germany to specifically develop business with German car manufacturers. If you thrive in a fast moving, results-oriented, and rewarding environment, take a closer look at Arista Networks. 

Join a team which is driving the transformation to Software Defined Cloud Networking via automated solutions to a named list of enterprise accounts.

Job Responsibilities include but not limited to the following;

  • The Client Director will be responsible for consultative selling and solution development efforts that best address large enterprise customer needs within a small list of targeted Fortune 500 accounts. 

  • You will identify, develop and close sales opportunities across the Arista product portfolio including Data Centre and Campus Networking platforms including our Cloud based WI-FI and POE switches. In addition, the product portfolio includes the Arista Routing Platform, Cloud Vision (network automation & telemetry), and our DMF Fabric Monitoring, NDR, Endpoint and AI-driven Network Identity Management solutions. 

  • Establishing productive, professional relationships with key personnel in assigned agencies

  • Creating and executing targeted account plans in concert with partner managers and sales engineering team.

  • Establish customer demand through pre-engagement planning, research, and solution alignment to mission.

  • Manage and align year 1 to year 3 business priorities across a named account territory.

  • Create a marketing plan aligned with named accounts and territory.

 

Qualifications

Who Are You?

You are a driven Sales Leader with a proven track record of pursuing and closing large big bet deals within large enterprise organizations. 

Minimum Job Requirements:

  • A minimum of 10+  years of Sales experience with a focus on developing large major Fortune 500 customers in the German market 

  • Working knowledge of selling networking equipment (Router, Switch, SDN, SD-WAN, Campus Networks, Network Virtualization, NFV,), data center, and/or  network automation solutions are prerequisites.

  • Bachelor Degree (BA/BS,CS,BBA) or equivalent. MBA desirable. 

  • Fluent German and English is essential 

  • Currently resident in Germany - we do not offer relocation. This is a home working / field based role

  • Demonstrated leadership skills to lead both internal cross functional teams within Engineering, Legal, Marketing and external partners. 

  • Proven navigation of End User requirements definition through the contracting and resale processes is mandatory.

  •  
  • Demonstrated people skills and ability to cultivate and maintain relationships at all levels.

  • Proven track record of building business plans, documenting the processes, and exceeding sales targets.

  • Travel to our customers and regional partners within the territory

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EquipmentShare is hiring a Remote Regional Director of Operations

EquipmentShare is Hiring a Regional Director of Operations

EquipmentShare is searching for a Regional Director of Operations to help us oversee rental yards throughout the Mountain West region. This person is required to live within the region.

This region includes but is not limited to markets within Idaho, Nevada, Utah, Montana, Wyoming, Colorado, South Dakota and North Dakota. 

At EquipmentShare, we do things differently. We are more than a construction company and you are more than an employee. EquipmentShare, a nationwide construction technology and equipment solutions provider, is looking for skilled, curious hard-working problem solvers to add to our growing team. Despite our growing footprint, we run our company like a small business and put people first —which is why we offer a workplace like no other where team members collaborate, innovate and make meaningful contributions while accessing some incredible perks.

EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country in the next couple of years. 

Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we’ve built into our rental fleet. And it’s just the beginning of our journey to establishing a global presence. 

Your Opportunity to Grow With Us

The EquipmentShare team is a close-knit group of professionals who all share an interest in providing a service and product that improves our customer’s experience. Above all, we care about building something people want, and the only way to do that is by assembling a skilled, passionate and talented team. Our mission is to improve productivity and efficiency throughout the entire construction industry, and our people are how we make achieving that goal possible.

We’re seeking a Regional Director of Operations who loves a challenge and wants the opportunity to grow with a fast-paced company. Industry competitors often have layers of tenured management that create barriers to career advancement. The opportunity for career growth is unparalleled at EquipmentShare, where you’ll find no shortage of challenging yet fulfilling work, chances to build new skills and supportive teammates who will push you to achieve your best.  

Primary Responsibilities

  • Lead by example and inspire others to perform to their highest potential, maintaining a professional appearance at all times
  • Responsible for building a team. Recruiting sources, interview, hire, train and develop amazing people. Conduct reviews and performance evaluations as necessary to produce positive results. Assist location personnel in training for all system requirements.
  • Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. 
  • Ensure branches in your district are successfully conducting safety and property audits each month
  • Assist with your district’s branch logistical management as needed
  • Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction
  • Assist with purchase order and requisition processing as needed
  • Assist with vendor management and vendor onboarding processes as needed
  • Identify areas of conflict and improvement across district and determine and implement the appropriate solution for the situation
  • Establish reasonable and measurable goals with well-defined expectations for your team members
  • Manage District Operations Manager(s) and provide support for the entire team
  • Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations
  • Frequent travel required across the region

 

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Before we bring on new team members, we take the time to really get to know them, their goals, strengths and natural talents, so we can place them in positions that fuel their passions, energy and motivation. We want our team members to experience a new level of fulfillment at work. Your only limitations are the ones you might place on yourself. 

Skills & Qualifications

  • 10+ years of leadership experience in the equipment rental industry required
  • Willingness to live within the specified region required
  • History of working in the geographical area preferred
  • Ability to travel up to 70% of the time required
  • Valid driver’s license and a clean driving record
  • Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
  • Natural leadership skills and desire to take ownership of work
  • Capable of juggling multiple tasks and wearing lots of hats at work
  • Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
  • Strong interpersonal and problem-solving skills
  • Authorization to work in the U.S. without employer sponsorship of a Visa

 Why We’re a Better Place to Work

  • Seriously great culture: Sure, we work hard, but family and personal wellbeing come first. Our workplace is supportive, fun and feels like a family-operated business… because it is!
  • Health benefits and Life Insurance:Full medical benefits, rewards for healthy habits and an onsite gym with personal training available. 
  • Competitive compensation packages plus a 401k match
  • Casual work environment:Flexible and collaborative work environment with in-office and remote positions available
  • Ergonomic setup and new tech
  • Wellness benefits:On-site fitness facility, rock climbing wall, walking trail and chef-prepared meals and snacks.
  • Rewards for your hard work:Gift cards, dinner for your family every month on us, happy hours and fun events to say thanks for your contribution 

 

At EquipmentShare, it’s more than just a job — it’s a calling. Apply today.

EquipmentShare is an EOE M/F/D/V

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11d

Risk Manager

Blockchain.comLondon, UK - Hybrid

Blockchain.com is hiring a Remote Risk Manager

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

The Risk Manager position is a hands-on, high impact role that will require experience in Enterprise risk management, specifically in the financial services industry.  The risk manager will be responsible for the development and ongoing maintenance of an enterprise-wide risk strategy that accommodates the operational, legal, market, credit, regulatory, and technology risks of the various businesses at Blockchain.com.

While our company operates in the crypto currency markets and therefore extensive market risks, this role has a large emphasis on non-financial risks. Non-Financial Risk encompasses risks that could have a potential economic, regulatory, financial reporting, or client impact from i) failed or inadequate processes, data, or controls; ii) infrastructure or environmental factors; or iii) intentional or inadvertent actions of employees or external parties.

In this role, you will:

  • Be accountable for developing, implementing, maintaining and monitoring the Risk Management framework across the Group, through promoting adoption of the Risk Operating Model and promoting a sound control environment
  • Proactively partner with business units and corporate units in driving a balanced approach between business growth and risk management 
  • Support the business units to understand how to identify risks in their areas of specialization and conduct risk assessments 
  • Conduct, document, and regularly evaluate the enterprise risk assessments across the company
  • Implement risk management policies, and create analytics that align company metrics with the risk policies, including the group risk appetite statement
  • Support the team with the production of regular risk reports highlighting key enterprise risks, in addition to identifying risks, issues and critical interdependencies across programs/initiatives
  • Drive the execution of remediation plans to close critical issues sourced internally or externally, as applicable
  • Work closely with Compliance to ensure regulatory requirements are adhered to across the various jurisdictions we operate in
  • Support the delivery of Risk and Control Self-Assessments; provide analysis and reporting that adds value to senior management, Audit & Risk Committees, and the Board

What you need to be successful:

Background: 

  • College Degree in Business, Information Technology, Information Security, Economics, Finance
  • A minimum of 5 years of professional experience in risk management
  • Preference for crypto/fintech experience

Skills: 

  • Excellent communication skills, you strive to work in a start-up environment and it is in your nature to find solutions
  • Ability to present your findings on a high-level and report these to all stakeholders on a cross functional level
  • Confidence when it comes to improving existing processes
  • Fluent in English with ability to work well with colleagues across multiple time zones
  • Strong analytical and problem-solving skills and the ability to provide viable solutions in a time-sensitive environment
  • Data-driven, organized, and detail-oriented
  • Experience in establishing processes, controls and an oversight framework to ensure standardized approach to outsourcing and third party management in line with the organization's risk appetite and strategy

COMPENSATION & PERKS

  • Full-time salary based on experience and meaningful equity in an industry-leading company
  • Hybrid model working from home & awesome office location in the heart of London
  • Unlimited vacation policy; work hard and take time when you need it
  • Apple equipment
  • The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
  • Flexible work culture  

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time.

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Blockchain.com is hiring a Remote Business Operations Manager

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

WHAT YOU WILL DO

  • Drive relationships with regional financial institution partners, including domestic and international banks
  • Drive execution on regulatory and licensing initiatives across EMEA and APAC
  • Drive execution on customer experience optimization initiatives
  • Manage the expansion of a regulated services entities and operations
  • Provide program management that enables Business Operations to implement process standardization and scaling across middle-office and back-office, to enable new product launches and market entries
  • Lead cross-functional project management of banking partner onboarding and diligence refreshes, coordinating across Compliance, Finance, and Corporate Legal
  • Lead cross-functional projects ensuring the seamless integration of regional and local operations requirements with global shared services functions
  • Work with Blockchain.com executives to develop and implement EMEA and APAC product and go-to-market strategies
  • Work with the SVP, Business Operations to identify and execute initiatives intended to maximize regulatory, tax, and strategic partnership opportunities
  • Serve as a board director on relevant subsidiaries in relation to regulated services and operations

 

WHAT YOU WILL NEED

  • Bachelor’s degree
  • Strong interest in and familiarity with both cryptocurrency and traditional financial industries
  • Experience and proven track record in business process management or operations roles
  • Experience bringing structure and clarity to complex, often ambiguous operational issues
  • Experience navigating complex operational hurdles in hyper-growth companies
  • Entrepreneurial mindset with excellent attention to detail and follow through
  • Experience in international markets and working across geographies
  • Strong contextualization and second-order thinking ability
  • Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic
  • Excellent organizational and workload management skills, especially with respect to prioritization and proactive verbal, written and interpersonal communication skills
  • Ability to deconstruct convoluted problems and develop precise plans of action

 

NICE TO HAVE

  • Knowledge of Lean principles, six sigma and/or business process management concepts
  • Intermediate or greater SQL proficiency a major plus

COMPENSATION & PERKS

  • Full-time salary based on experience and meaningful equity in an industry-leading company
  • Hybrid model working from home & awesome office location in the heart of London 
  • Unlimited vacation policy; work hard and take time when you need it
  • Apple equipment
  • The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
  • Flexible work culture  

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time.

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Altisource is hiring a Remote Associate Settlement, Services

Job Description

ROLE AND RESPONSIBILITIES 

FUNCTIONAL/OPERATIONAL:

  • Communicate effectively with external stakeholders like borrowers, selling agent, lenders, and attorneys.
  • Call and objection handling skills for both inbound and outbound calls.
  • Schedule closings with buyers, lenders and arrange notaries.
  • HUD and CD preparations and balancing with lenders.
  • Track closing deadlines and ensure timely completion.
  • Reviewing Title commitment and preparation of closing packages.
  • Reviewing tax statement and should understand how to prorate the taxes.
  • Reviewing HOA and lien payoffs.
  • Disbursements and funding knowledge.
  • Contribute to maintaining positive customer experience throughout the closing process.

Qualifications

  • Graduate in any discipline
  • This position requires a minimum of 2 years’ experience in the REO settlement or Originations process.
  • Detailed knowledge of REO and the settlement function with up-to-date information on state level requirements for closing the transactions in REO space
  • Ability to work on multiple files simultaneously and work closely to achieve SLA
  • Ability to work with cross-functional, multi-cultural teams 

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Employment Hero is hiring a Remote Chief of Staff

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

The role of Chief of Staff, Go-To-Market is a new role, designed to help us optimise our Velocity to BHAG (big, hairy, audacious, goal) as we navigate our increasingly large and complex business. This role will work as an embedded part of the GTM function with the mission to be a force multiplier for the Chief Revenue Officer and a strong partner to the Go-To-Market leaders. 

There are four critical focus areas of this role:

  1. Amplify the impact of our Chief Revenue Officer and improve the outcomes of our GTM engine
  2. Help the CRO to define and deliver the key priorities for our GTM function
  3. Accurately represent the CRO’s views in their absence, allowing them to extend their presence
  4. Enabling our GTM team to prioritise effectively, keeping their focus sharply on ‘whatever moves the needle’

Finally, you’ll be a key, trusted collaborator to our CRO. Your ability to act as a thought partner and support their key decisions is critical. You will be  a masterful communicator and collaborator. This role will have a huge impact on our ability to achieve our vision - to become the world’s largest platform for managing people.

As our Chief of Staff, GTM you'll be accountable for:

Operational Optimisation

  • Streamline internal processes and workflows to increase the productivity and efficiency of our CRO. 
  • Identify areas for improvement within our GTM functions, implementing best practices and new solutions to improve performance.
  • Ruthlessly prioritise on behalf of our CRO. 
  • Create tight agendas for the CRO’s meetings, keeping the discussion on-track and making sure that the key outcomes are delivered. Follow up with attendees as needed to ensure that all key action items are delivered on time and to a high standard

Reporting 

  • Prepare reports, presentations, and other materials as needed. 
  • Track and report on the performance of our regions, helping to identify and unblock any key issues that may impact performance. 

Project Management

  • Manage high priority, special projects as required (from incubating new functions to spearheading GTM campaigns).
  • Drive the performance of a lagging OKR by mobilising team members

Strategic Planning & Execution

  • Partner with the CRO to execute strategic plans to drive revenue growth and enhance market positioning.
  • Assist in setting short-term and long-term goals, tracking progress, and implementing adjustments as needed to ensure goals are met.
  • Provide strategic guidance and support to our GTM leaders. 

Become the “trusted advisor” to the CRO

  • This is the single, most critical accountability. You are to advise and represent the CRO and be a critical GTM team member.

What you will bring:

  • Exceptional problem-solving skills with the tenacity to always find the right solution. 
  • Highly disciplined and focused; sees projects through to completion. 
  • Logical thinker with great reasoning skills. 
  • Proven experience in a fast-paced, high-change environment.
  • Deeply passionate about GTM and building a predictable, scalable revenue engine. 
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders and influence them to achieve great outcomes. 
  • Strong project management skills, with the ability to prioritise tasks, meet deadlines, and deliver results.
  • Demonstrated experience in a cross functional, collaborative environment
  • Strong strategic thinking and analytical skills, with the ability to translate strategy into action
  • Strong cross-functional leadership and influence.

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

  • Revolutionising employment gets your heart racing.
  • You thrive on the flexibility (and responsibility) of a remote-first business.
  • Our values align, and shape how you show up every day.
  • You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

  • A generous budget for your home office.
  • Cutting-edge tools and technology.
  • Reward and recognition programs - because great work should be recognised and rewarded.
  • Cashback offers and discounts on popular brands through our Swag app.
  • Employee Share Option Program: be an owner of Employment Hero.
  • Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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ServiceNow is hiring a Remote GTM Pricing Strategy Manager

Job Description

What you get to do in this role:

You will help develop insights that support the development and execution of GTM pricing strategies to drive top-line growth:

  • Conduct robust analysis to evaluate and redefine commercial policies to accelerate top-line growth. Analysis will include primary and secondary research paired with analytical modeling.
  • Collaborate with key business stakeholders to implement effective and resilient solutions
  • Define, track, and measure pricing KPIs which provide actionable insights on pricing performance both in a regular reporting cadence as well as on an ad-hoc basis
  • Drive continuous improvements and operational efficiencies across GTM pricing strategy

Qualifications

Qualifications

To be successful in this role you have:

  • U.S. Citizen or Greencard holder required.
  • 5+ years of experience in strategy and analytics, product strategy, and/or business operations in a technology company, consulting firm, or financial services business
  • 2+ years of Management Consulting, Investment Banking, or Strategic Finance experience
  • Core foundational training in strategic thinking and communication, financial modeling, and running an organized process with multiple stakeholders
  • Ability to translate complex analysis into well structured business recommendations, with excellent written and verbal communication skills.
  • A curiosity for data and problem structuring
  • A knack for cross-functional collaboration and building relationships across teams
  • Expertise in foundational analytical tools like advanced Excel, Tableau, Power BI, etc...

Optional but desired capabilities include:

  • SaaS/IaaS business knowledge
  • Experience in advanced analytics tools like SQL/ Python is a plus
  • Experience in crafting executive ready presentations is a plus
  • Understand and model the trade-offs of pricing and monetization decisions

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JACOBS DOUWE EGBERTS is hiring a Remote Demand Planning Manager

Job Description

JDE USA is expanding our team with a new Demand Planning Manager role, reporting to the Director of Supply and Demand Planning. 

Responsibilities:

  • Manage monthly demand and sales forecasting process in close collaboration with the sales teams.
  • Lead the Demand Review for monthly IBP (S&OP) cycle and meetings.
  • Develop detailed understanding and ownership of each channel’s demand.
  • Develop analysis models by channel and platform for key insights and recommendations.
  • Analyze, identify, and implement tools and opportunities for improvements to the forecasting process. Improving both the efficiency (streamline) as well as the effectiveness (accuracy) of the process.
  • Liaise with Supply Planning to update and inform of important demand changes.
  • Monitor and improve forecast accuracy through close collaboration with channel leads.
  • Communicate Rolling 12-Mo demand needs for capacity planning.
  • Lead ongoing SKU rationalization process (Phase out/close out).

Qualifications

  • Highly analytical, driven, and curious with a bias towards action.
  • Proven experience leading cross functional teams.
  • Excellent communication and presentation skills.
  • Bachelor’s degree or higher in an analytical field.
  • Minimum 7 years’ experience.
  • Experience in working within a S&OP (IBP) process.
  • Proven experience in demand planning, forecasting and data analysis.
  • Excel super user, experienced with PowerPoint.
  • Experience working with ERP (Netsuite preferred).
  • Experience implementing Demand Planning Tools (JDA/Blue Yonder, Kinaxis, SAP APO, Netsuite)
  • Applicable supply chain certifications/credentials (such as APICS), highly preferred.
  • Applied experience with statistical and numerical data modeling.

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Servos is hiring a Remote Senior ServiceNow Business Analyst

ServiceNow Business Analyst

Location: Wherever you are (Remote)

Do you enjoy helping drive the ServiceNow project lifecycle by collaborating with virtual teams? Are you a go-to resource for applying industry best practices when you are working through requirements with your clients? Do you thrive in environments rooted in relationship building and that focus on bringing ServiceNow to life? If so, Servos would love to chat with you about our Business Analyst role and how we are innovating Digital Services for the Public Sector!

We Are

• A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine)

• A virtual team throughout the United States with headquarters in Virginia

• Devoted to doing the right thing for our clients and team by leading with a human-first culture

• An experienced team of consultants who are dedicated to having fun and adding value

• Open minded and always welcoming new ideas and approaches

You Are

• A seasoned Business Analyst with at least 4 years of your career working with ServiceNow customers

• A strong communicator that is highly capable of working directly with client stakeholders

• Strongly skilled at relationship building, business process improvements, requirements gathering, defining ideal client solutions, and supporting organizational change management

• An optimizer of efficiency who helps automate and streamline during project lifecycles utilizing, both, traditional (waterfall) and agile project methodologies

• Familiar with basic administration of the ServiceNow platform (CSA Preferred) as well as ITIL framework

• Passionate about doing the right thing, no matter how many times it takes

• An adventurer who wouldn’t mind traveling up to 20% of the time

What You’ll Do

• Work with client stakeholders and other team members to gather requirements and translate them for technical delivery

• Assist with, and coordinate, client demos, testing, and workshops to ensure a seamless project lifecycle at every iteration

• Be an advocate for quality and change management while keeping ServiceNow industry standards at the core of the work being performed

• Provide extensive, continuous documentation to communicate requirements and establish visibility to all relevant project information

• Develop a keen understanding of the solutions we implement and our customer’s business

What We Offer

• A family first culture with unlimited PTO after your first year

• Health benefits with free coverage for you and competitive rates for your family

• 401k match and a variety of other benefits

• An investment in your continued growth and development with training opportunities and certifications

• The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world

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16d

Chief of Staff

Plum FintechLondon,England,United Kingdom, Remote Hybrid

Plum Fintech is hiring a Remote Chief of Staff

At Plum, we're on a mission to maximise wealth for all. We’re making saving money effortless and turning investing into something everyone can do

Our journey began back in 2017, when we became one of the first to use artificial intelligence and automation to simplify personal finance. Fast forward to today, and we've already helped people save £2 billion across 10 European markets.

Named the UK's fastest-growing fintech in the Deloitte Technology Fast 50, our success is down to the passion and dedication of our diverse team. Based in our London, Athens and Nicosia offices, 170 talented people work together to empower people to do more with their money. And now, the team is growing!

The role
We are looking for an ambitious and motivated individual to join Plum as the Chief of Staff being the strategic right-hand person to the CEO. In this role, you will help drive strategic projects, align on priorities and cross-departmental collaboration as we continue to grow. This is a fast-paced, think-on-your-feet position as you interact and build key relationships with business leaders across the company.


Ideally You Will

Strategic

  • Lead the strategic quarterly, 6 months and annual planning for the leadership team. Ensure that the OKRs flow through the organisation and ensure there is a framework for monitoring and feeding back on OKR performance. 
  • Create a competitor monitoring framework and bring key findings to the organisation. 
  • Serve as a trusted advisor to the CEO, providing strategic counsel and support on various business matters, assisting on keeping focus, having a deep understanding of the CEO's vision and priorities.

Organisational

  • Drive the weekly leadership meeting and the follow up with the leadership team on behalf of the CEO. 
  • Help identify and resolve organisational challenges and bottlenecks, working to streamline operations and improve overall efficiency.
  • At times represent the CEO in meetings on his behalf.
  • Ensure that the CEO is prepared for various external and internal meetings by preparing the relevant materials and data.
  • Own the all hands meeting monthly.

Special projects

  • Work on a wide range of special projects both external and internal that the CEO and the company determine will be impactful.
  • Drive these projects by collaborating with various departments on the execution and delivery.
  • Be involved in the company’s fundraising activities. 

About You

What We Want To See

  • Proven experience thriving in a work environment where you have earned the trust of leadership.
  • Strong educational background in business.
  • Proven track record in coordinating and leading multiple teams to achieve significant impact.
  • Extensive experience in financial analysis, budget planning, and management.
  • Highly experienced with Excel or Google Sheets for reporting and analytics.
  • Proven track record in creating and executing comprehensive communication strategies, policies, and operational plans

Who You Are

  • Outstanding interpersonal skills and a strong executive presence
  • Change agent who embraces new insights, welcomes challenges, and leads with positive energy
  • Ability to think and act creatively, advocating for and promoting new ideas that align with the goals of the company and the department
  • Ability to work in a flexible manner in line with the company’s objectives and willingness to undertake other duties as reasonably requested
  • Enjoy working in a fast-paced, dynamic, and entrepreneurial environment

Plum's Perks

  • We're all in this together! Own part of the company through stock options ????
  • Private health insurance.
  • Annual training budget.
  • Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in central London for optimal collaboration.
  • Team breakfast on Tuesdays and team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee.
  • Free Plum Premium subscription (normally £9.99 a month).
  • 2 weeks paid sabbatical after four years of service.
  • 25 days holiday a year, excluding bank holidays (33 in total).
  • 45 days work from anywhere.
  • Employee referral scheme up to £4000.
  • 1 day paid leave for volunteering, supporting you giving back to society.
  • Enhanced maternity pay.
  • Team trip to secret destinations once a year ✈️
  • A vibe that’s ????????????

If you think this sounds like a bit of you then don’t hesitate to get in touch!

Thanks,

Plum team ????

*Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

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Repair the World is hiring a Remote Program Associate, Detroit

About

Repair the World mobilizes Jews and their communities to take action to pursue a just world. We believe that service in support of social change is vital to a flourishing Jewish community and an inspired Jewish life. By 2030, Repair will catalyze one million acts of service towards repairing the world.

Repair is building a national Jewish service movement of flourishing Jewish communities that serve in pursuit of a just world. Repair mobilizes young adults to serve in their communities, catalyzes service through deep partnerships within Jewish communal organizations, and inspires people to take action through time-bound thematic national service campaigns. Our mission provides volunteers with an increased connection to meaningful service and learning as a Jewish value, builds capacity for nonprofit partners to meet their missions, and deepens connections across lines of difference.

About Repair The World Detroit

Repair the World provides volunteers with an increased connection to meaningful service and learning as a Jewish value, deepening their connection to Jewish community and peoplehood, building capacity for nonprofit partners by meeting pressing needs to meet their missions, and building bridges across lines of difference.

Repair the World Detroit launched in 2013 and has been the home for Jewish service learning opportunities in the community, offering ongoing volunteering opportunities through strategic partnership with Jewish community partners to engage their constituents in Jewish service. Our programs focus on food sovereignty, education justice, and community building. Examples of service opportunities include food distribution, cooking, and supporting the Detroit Community Fridge; farming with Keep Growing Detroit; and mentoring with Brilliant Detroit, Life Remodeled, and The Konnection.

Position Overview

Detroit Repair is seeking a dynamic Program Associate to support the launch of our service corps—Repair’s signature immersive service experience—a time-bound, stipended cohort program where participants engage in volunteering with a service partner and weekly Jewish learning as a group. The candidate will also plan and facilitate meaningful Jewish service learning programs for non-immersive service participants or for the broader Jewish community, and engage local Repair alumni to recruit their peers in service and learning.

The service corps mobilizes young adults to meet community needs through part-time, time-bound service. Young adults, ages 18-29, serve directly with local partners providing direct services, learn about social change and local context for their service, and Jewish wisdom in community through weekly learning sessions with their peers. Through pairing service with Jewish learning and values, Detroit Repair provides an entry-point to Jewish life for Jewish young adults who may not be traditionally engaged with the broader Jewish community.

In addition to the service corps, the Program Associate will also create and implement dynamic and engaging Jewish service learning programs in partnership with Jewish communal and service partner organizations, as well as with local Alumni Ambassadors.

The successful candidate will be an aspiring experiential Jewish educator, community builder, flexible self-starter and a strong facilitator. They excel at building relationships with individuals and can speak passionately about the intersection of service, social change, and Jewish values.

Schedule will vary each week depending on programs and engagement opportunities on evenings and weekends. Program associate must have a flexible schedule.

This is a full-time exempt position. The Program Associate will report to the Detroit City Director.

Position Responsibilities

Service Corps

  • Recruit and oversee day to day operations of 2-3 cohorts of 10-20 Corps Members per year with the goal of Corps Members becoming integrated with their service partners, connected to Jewish community, and reaching their volunteer goals
  • Identify, build, and sustain existing and new relationships with local Jewish organizations, civic and nonprofit partners for Corps Member placements
  • Coordinate and facilitate learning for Corps Members about local social issues, Jewish values and the skills needed to build Jewish service learning programs.
  • Coordinate and collaborate with Repair the World’s Service Corp staff across the country, to share skills and resources and maintain program alignment.

Program Facilitation

  • Work with the City Director to enact a robust and strategic programming calendar, including service opportunities that match the needs of service partners and the target audience.
  • Plan and execute 1-3 volunteering and/or educational programs per month:
    • Connect with service partners and local Jewish organizations
    • Prepare and gather supplies
    • Facilitate contextual issue area education, Jewish learning, meaningful volunteering, and reflection.
  • Input timely and accurate data in Salesforce upon completion of programs
  • Serve as the primary point person for teen and family-focused programs

Additional Responsibilities

  • Create content scheduled external communication, including community newsletters and social media posts
  • Complete office and administrative responsibilities, and other needs that arise

Position Skills & Core Competencies

We know that you may not have all the skills listed. We encourage you to apply even if you only check some of the boxes.

  • Experience in Jewish Education:Ability and excitement to integrate Jewish values and content into service programs, enriching participants' Jewish identity, engagement, and connection.
  • Service Mindset: Commitment to serving others, grounded in a belief that we can make a difference in making the world better by serving alongside our neighbors to meet community needs.
  • Community Engagement/Relationship Building: Eagerness and excitement to network, build relationships, and actively engage with the local community with the intent of strengthening Repair’s relationships to the community and to Jewish young adults, excited to serve in our programs
  • Program Design Skills: Experience with designing and executing programs that align with our vision, with the flexibility to adapt to community needs while focusing on Jewish learning and social impact.
  • Growth Mindset and Resilience:Shows resilience and a capacity for empathy, ready to adapt to new challenges and learn from them. Approaches problems with a solution-oriented attitude, eager to embrace opportunities for growth and improvement.

Requirements:

1+ years of Experience:Including a track record of:

  • Strong communication, organization and self-management skills
  • Proficiency with technology (Email, G-Suite etc.) as well as comfort with learning new systems (Salesforce, Monday, Slack etc.)

Equity Lens: Sophisticated awareness of poverty, structural racism, power and privilege and ability to facilitate conversations around these issues with diverse groups in ways that empower and open people to learning.

Flexible Schedule: Availability to facilitate evening and weekend programs based on the needs of partners and participants varying schedules.

Repair the World Equal Employment Opportunity Statement

We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish institutions. This includes Black, Latinx, and Asian people, Black Jews, Jews of Color, Sephardi and Mizrachi Jews, lesbian, gay, bisexual, trans, and gender non-conforming people, and people with disabilities. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds..

The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Compensation and Benefits

Compensation at Repair the World is based on the salary band for the role and cost of living for the location. The starting salary range for this full-time exemptrole is $50,000-$52,000 with 1 year of experience. Benefits package includes paid time off for service in addition to vacation, sick time, personal days and holidays. Employer covers 100% of full-time employee’s health premiums (medical/dental/vision) for most plans and 50% for dependents. Additional benefits include, retirement matching, professional development funds, employer-paid short and long term disability coverage plus access to the Jewish Learning Collaborative and our Economic Access Fund. In addition, employees that have been with Repair for at least six months are eligible for 16 weeks of paid parental leave (pro-rated for employees with Repair less than 6 months).

This position is included in Repair’s staff union-represented collective bargaining unit and specific terms and conditions of employment may be subject to a future collective bargaining agreement between Repair the World and the Repair the World Workers’ Union.

Application Process

  • Submit your application at this link including your resume and a thoughtful and concise cover letter responding to this prompt:
    • This role provides an incredible opportunity to be creative and bring yourself to the work that we do. Tell us about a time that your unique approach impacted the outcome of a program you created?
  • Applicants moved forward will continue on to a first round interview with a Repair People & Culture team member.
  • Applicants who are moved to the final round will interview with the Detroit City Director and Regional Director.
  • All finalists will need to provide 2 professional references.
  • The start date for this role is on or around August 1, 2024.

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