ACT Consulting has an immediate need for a Contract Specialistwith our direct client.
Please take a moment to review the job description. If this is something you are interested in, please send a copy of your resume to firstname.lastname@example.org or contact us at 860-924-1755 for additional details.
Duration:Long term contract
Client - Gartner Inc
Rate - $55/hr on W2
This contractual role will be focused on the processing order agreements through internal procurement and order tracking systems, validating and ensuring data accuracy, and timely support in communicating errors or other concerns. The ideal candidate will have previous experience working in a client-facing support role, have experience dealing with contract matters, and working with sales, legal & procurement departments. Strong communications skills, both written and verbal, are a must, as well as experience working with data, especially legal systems and database tools. Experience with project management, especially overseeing the transition of manual processes into automated workflows using technology solutions, is a plus.
What you’ll do: Contract Administration
Responsible for entering product and pricing data into internal systems from client contract documents while recognizing non-standard terms that require modification or correction, in accordance with internal SLAs.
Manage incoming service and renewal agreements and contracts for 100% compliance. This includes, but is not limited to: 1. Inputting metadata into internal systems, 2. Document comparison and confirm for approvals, 3. Process signature, & 4. Process for uploading into systems.
Liaise with internal associates in relation to client legal forms and requests
Ensure compliance with Gartner corporate governance regarding document administration, including any non-standard items, such as legal term changes, non-standard SDs, non-standard pricing, and non-standard billing terms have been approved.
Act as intake for contracts requiring negotiation and escalation to legal
Work to make processes more efficient, automate repetitive tasks and enhance ease of work for everyone within the team
Suggest process and technology improvements to provide greater support and coverage for internal teams, while completing other tasks as required.
Fair, honest, professional, friendly and collaborative approach with all stakeholders including remote team members and manager (Sales, Legal, Operations, Corporate, etc.)
Execute any and all special ad hoc projects initiated to fulfill business requirements.
High work ethic and integrity
Effective communicator, with strong verbal and written skills in the English language.Impact of Role and Expectations:
Protect the Gartner brand and vendor relationships by ensuring 100% accuracy when processing legal documentation
Understanding when to escalate concerns appropriately to management.
Ability to handle pressure from management in relation to processing agreements within set SLAs
Ability to take a “hands-on” approach, willing to tackle to any task assigned in the spirit of helping the broader team
Ability to manage adapt to the use of multiple technology solutions
Effectively process a high volume and variety of incoming requests by multi-tasking, and creative problem-solving.
Ability to work directly with internal teams to ensure all details are accurate, in a timely fashion.
Internal: Collaborative approach with Sales, Sales Leadership, Corporate Billing & Financial Services, Corporate Legal, while ensuring contract accuracy and developing new approaches to processing data.