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  • Last Edited: 2021-06-03 09:28:40

  • Last User:  james

Paul Davis Restoration, Inc.




+30d

Commercial Account Manager

Paul Davis Restoration, Inc.Jacksonville, FL, Remote
c++

Paul Davis Restoration, Inc. is hiring a Remote Commercial Account Manager

 
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? 

Join the Paul Davis Team! 

 
Commercial Account Manager 
 
This position serves as the Commercial Account Manager (CAM) overseeing the day-to-day incremental growth opportunities with the network’s top commercial clients. Strategic collaboration between the commercial team, the network and client partners to identify and improve daily function, partnership and overall satisfaction with the client experience and growth for the network.  
 
The CAM works closely with assigned client point of contact on all aspects of coordination the Commercial database administrator for accurate record keeping. The CAM is also responsible to build on the trusted business partner “indispensable” model which ensures successful implementation and ongoing management and maintenance of these accounts with key commercial partners.
               
  • Medical, Dental, Vision & 401(k) benefits
  • Paid Holiday, Vacation & Sick Days
  • Advancement Opportunities
 
RESPONSIBILITES:
  • Day-to-day point of contact for commercial clients and the network
  • Coordinates feedback between the network, commercial team, and Brand Experience Center
  • Project/action plan monitoring and follow up
  • Account scorecarding, Service Metrics Reporting, NPS/Webpunch monitoring and reporting
  • Provide and implement SLA and key metric customer service analysis/solutions 
  • May attend client meetings 
  • Facilitate network trainings and communications regarding commercial partners
  • Report communication to commercial clients
  • Facilitate meetings/calls with commercial clients
  • Project manager for commercial processes and strategy to obtain growth
  • Participates in company or team development events and meetings, including owner school and Meet the Team presentations on behalf of commercial division
  • Complete needed contract amendment, monitor expiration and facilitate renewals
  • Customer Satisfaction and conflict resolution with commercial clients and network
  • Other duties as assigned
  
Competency – Knowledge, Skills and Abilities:
  • Has a thorough understanding of systems used in the dispatch and reporting of claim transactions, including XactAnalysis and other systems as required
  • General knowledge of the commercial industry and Emergency Services
  • Restoration industry experience a plus
  • Obtains necessary industry trade certifications
  • High level of initiative, dependability, and self-motivation
  • Effectively able to communicate both verbally and in writing
  • Ability to analyze, diffuse and solve problem situations
  • Ability to demonstrate initiative, accountability and leadership
  • Ability to organize and schedule assignments to meet known priorities and critical work deadlines
  • Strategic and analytical thinking
  • Demonstrated attention to detail and communication skills
Required Education and Experience:
  • Bachelor’s Degree in business or related field 
  • Experience leading teams, offices, and/or groups 
  • 5 plus years’ experience of running a business or understand the proficiency relating to running a business  
  • Experience with achieving results and exceeding goals 
Preferred Education and Experience: 
  • Experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 
 
Physical Requirement
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Must be able to stay in a stationary position up to 75% of the time 
  • The person in this position needs to occasionally move about inside offices to review franchisees business setup/model 
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with franchisees over the phone and in person
  • Occasionally will lift up to 10 lbs.  
  • Ability to safely operate a company vehicle  
 
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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+30d

Regional Business Coach

Paul Davis Restoration, Inc.Jacksonville, FL, Remote
c++

Paul Davis Restoration, Inc. is hiring a Remote Regional Business Coach

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 370 franchises across North America. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com ]

This position is instrumental to the success of our franchises and, in turn, the success of our corporation. The Operations Manager is responsible for the growth, quality, and profitability of their franchises through strategic planning, business consulting, coaching, and dissemination of best practices.  

 
KEY RESPONSIBILITIES
  • Primary point of contact between franchisee and franchisor
  • Perform operational business assessment and sales audits
  • Assist (when needed) with field training for re-sales or new sales
  • Facilitate training sessions at Paul Davis National Training Center
  • Provide field training for Re-sales and New franchises
  • Determine operational effectiveness and compliance during site visits
  • Provide operational and sales support to Franchisees
  • Act as coach, business advisor and consultant assisting franchisees with their needs
  • Assistance in the implementation, and operation of national insurance company programs
  • Position requires travel
  
WORK EXPERIENCE, EDUCATION & SKILLS 
  • Must be skilled in leadership, problem solving, coaching, and conflict resolution
  • Must be conceptual, analytical, organized, and detail oriented
  • Must have a well-developed understanding of marketing and sales process
  • Must have a professional presentation as well as excellent writing and verbal communication skills
  • Must be optimistic, enthusiastic, persuasive, and service oriented
  • Must be organized and self-sufficient
  • Must be highly proficient with technology
  • Industry or claims handling experience a plus
  • Certified in IICRC Fire & Water Mitigation, ASD Procedures, and Mold Remediation preferred.
  • Undergraduate degree, graduate work or degree preferred
 

This is a remote position.

Compensation: $70,000 to $80,000 per year, plus bonus opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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+30d

Regional Sales Manager

Paul Davis Restoration, Inc.Milwaukee, WI, Remote
c++

Paul Davis Restoration, Inc. is hiring a Remote Regional Sales Manager

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm, and other disasters. The Paul Davis Network is made up of more than 330 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network. 

The Regional Sales Manager (RSM) is an outside sales position that will prospect and build new account relationships while growing and maintaining the existing account base in the property mitigation and restoration industry. The RSM will develop and implement Direct Partner Programs with insurance carrier residential/commercial in an assigned territory. The RSM role relies on maintaining and enhancing revenues and increasing market share, while helping to provide a superior level of service by working closely with quality assurance and operations to support and assure that offices are delivering on promises and commitments made.

Remote position must reside in IN, IL, MI, MN, or WI

ESSENTIAL RESPONSIBILITIES
  • Build and secure new accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages
  • Expand market share opportunities within a defined list of existing accounts in assigned areas 
  • Communicate with, train, and motivate network offices to understand and support the Business Development department    
  • Prospect, qualify, and generate strong leads 
  • Update Luxor records with account details 
  • Negotiate and complete MSAs (Master Service Agreements) with property insurance carriers
  • Develop and deliver sales presentations in a professional and effective manner by 
    • Making regular sales calls to develop relationships and follow up on leads 
    • Acting to close deals and finalize agreements 
    • Meeting established sales quotas and revenue and growth goals 
  • Responsible for developing business relationships and residential/commercial programs with Tier two and three prospective property insurance carriers in assigned areas and defined as carriers who are top carrier in a state or a region outside of the top 100 in the country 
  • Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements 
  • Work with the PDRI Business Development team to facilitate service opportunities 
  • Understands the services and products offered by Paul Davis Restoration 
  • Assists in marketing initiatives and communicates regularly with the VP of Business Development 
  • Analyzes and recommends programs and procedures that are in the best interest of all parties
  • All other duties as assigned  
WORK EXPERIENCE, EDUCATION & SKILLS
 
  • Computer literacy – MS Office Suite, Teams, Zoom, SharePoint, One Drive, etc. 
  • Sales experience with demonstrated negotiation and marketing skills 
  • General knowledge of the insurance industry/claims 
  • Obtains necessary industry trade certifications. 
  • High level of initiative, dependability, and self-motivation 
  • Effectively able to communicate both verbally and in writing 
  • Ability to analyze, diffuse and solve problem situations 
  • Knowledge of cost analysis techniques 
  • Ability to make decisions on own and evaluate judgments 
  • Possesses valid driver’s license 
  • Ability to demonstrate initiative, accountability, and leadership 
  • Ability to organize and schedule assignments to meet known priorities and critical work deadlines 
  • Strategic and analytical thinking 
  • Demonstrated attention to detail and communication skills 
  • Ability to influence without authority 
  • Self-driven 
  • Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics 
 
PREFERRED EDUCATION AND EXPERIENCE 

  •  Bachelor’s Degree (4-year degree or equivalent experience) 
  • Sales Experience 5+ years a plus

PHYSICAL REQUIREMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer. 
  • Must be able to observe and perceive information on a computer and in documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs 
  • Ability to safely operate a company vehicle

TRAVEL 

This position may require up to 50% travel for vendor sites, business visits as well as for team meetings and trainings.
 
REASONABLE ACCOMMODATION FOR DISABILITY 
 
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
 
 DISCLAIMER 
 
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

This is a remote position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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+30d

Contracts Manager

Paul Davis Restoration, Inc.Jacksonville, FL, Remote
swift ● c++

Paul Davis Restoration, Inc. is hiring a Remote Contracts Manager

This position supports the Legal Department in managing and streamlining the contract review process, safeguarding data accuracy, and facilitating regulatory compliance.


Key Responsibilities :

  • Manage the entire contract negotiation process, from initial request and review to negotiation and execution. Ensure data integrity and adherence to company policies, procedures, and legal requirements throughout the negotiation process. 
  • Spearhead the implementation, governance, and ownership of our Contract Lifecycle Management (CLM) system. This involves ensuring swift approvals, seamless negotiations, and timely contract executions. 
  • Review, redline, analyze, and negotiate a wide range of contracts, including master service agreements, technology agreements, construction agreements, and NDAs. 
  • Identify and assess potential risks associated with contractual terms, ensuring that contract terms are fair, reasonable, and aligned with the company’s risk tolerance. 
  • Demonstrate strong communication skills with the ability to communicate with business owners across the enterprise as well as external suppliers, vendors, and partners. 
  • Responsible for creating reports, summarizing findings in presentations, collecting metadata, and suggesting ways to reduce risks and boost efficiency. 
  • Develop internal compliance programs to ensure regulatory, statutory, and contractual compliance and enforcement across the enterprise, including stringent insurance compliance measures. 
  • Perform administrative tasks such as mailing, document copying and binding, scheduling, etc., as needed. 
  • Provide other Legal support to all business units within the company.  


Work Experience and Skills :

  • Minimum of five years of in-house experience in Contract Management, preferably within a highly regulated industry.  
  • Having in-depth knowledge of contracting, from interpreting and understanding standard commercial contracts to redlining complex agreements and drafting simple addendums, Statement of Works, or termination notices. 
  • Having a working knowledge of data privacy regulations and compliance requirements.  
  • Prior experience in implementing and managing a Contract Lifecycle Management Tool; Experience with Ironclad or other similar CLM is strongly preferred. 
  • Team player with excellent communication, collaboration, and problem-solving skills; capable of prioritizing requests appropriately while excelling in a fast-paced environment with time-sensitive deadlines. 
  • Ability to communicate complex contract issues effectively and to collaborate successfully with stakeholders, colleagues, and third parties. 
  • Hands-on experience collaborating cross-functionally with multiple stakeholders aligning on organizational objectives and driving actions to achieve project completion. 
  • Strong project management skills, including the ability to manage multiple time-sensitive projects simultaneously. 
  • Knowledge of the construction/restoration business sectors is a strong plus. 
  • Superior planning and organizational skills. 
  • Ability to adapt to constantly changing priorities and manage a wide variety of projects. 
  • Strong listening skills. 
  • Ability to balance urgency with thoroughness. 

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Disclaimer:    
 
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Flexible work from home options available.

Compensation: $70,000.00 - $100,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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