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Paul Davis Restoration, Inc.




Paul Davis Restoration, Inc. is hiring a Remote Executive Assistant

Position Summary

The Executive Assistant will be working directly with the EVP of Business Development. The Executive Assistant will provide high-level administrative support to the EVP and support the PDRI Business Development team with ongoing sales efforts.


Essential Duties/Responsibilities

· Coordinate travel and meetings for the EVP
· Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
· Maintaining comprehensive and accurate records
· Performing minor accounting duties such as weekly T/E reports for EVP
· Organizing meetings, including scheduling, sending reminders, and organizing events and catering when necessary
· Answering phone calls in a polite and professional manner
· Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters
· Assist in the onboarding new Business Development Team Members
· Manage special projects for the Team including strategy sessions and hospitality events
· Communicate with clients

Competency – Knowledge, Skills and Abilities:
· Knowledge of Microsoft Office applications (Outlook, Word, Excel)
· Customer Service Skills
· Communication skills
· Typing skills
· Administration skills
· Priority Management
· High organizational skills
· Ability to learn and operate our primary operating systems: PDConnect, ADP, SharePoint, and One Drive
· Ability to create documents
· Ability to write, review and documents
· Ability to answer and communicate with customers and staff over the phone
· Ability to work office equipment (fax, scanner, printer, phone system, computers)
· Ability to work independently
· Maintain a level of confidentiality
· Ability to plan and coordinate meetings
· Ability to maintain a satisfactory background check
· Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

Required Education and Experience
· Associate/College Degree or equivalent experience
· Vocational courses, college courses or certification(s) in office administration or office management
· Three plus years’ experience as a senior level Executive Assistant

Preferred Education and Experience
· Associate degree in administrative assisting
· Bachelor’s degree in a business-related field.
· Certifications or completed coursework on administrative software
· Experience with the Microsoft Office suite

Physical Requirement
· Must be able to stay in a stationary position up to 100% of the time
· Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
· Must be able to observe and perceive information on a computer and documents
· Must be able to communicate and converse with customers over the phone
· Occasionally will lift up to 20lbs

Work Environment
The employee will be working at our office in Jacksonville Florida, with flexibility for remote/hybrid.

Travel
This position may require limited travel up to 5% travel. This position may require travel to strategy session, annual conference and other department meetings and events.

Reasonable Accommodation for Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
Compensation: $55,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Paul Davis Restoration, Inc. is hiring a Remote Marketing Assistant

Position Summary
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 320 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network.  The Marketing Assistant will work directly with the Chief Marketing Officer. The Marketing Assistant will provide high-level administrative support to the CMO and support the corporate Marketing team with ongoing sales and marketing efforts.  

Essential Duties/Responsibilities
  • Consistently, proactively, and efficiently support the CMO and coordinate requests 
  • Organize meetings, including scheduling and sending reminders
  • Organize team events, including hotel selection, team member logistics, restaurants, and catering
  • Marketing training administration to include set-up and upload of training videos
  • Monitor marketing email inbox and respond/forward as needed
  • Assist with shipping and other admin tasks
  • Assist with onboarding Marketing team members
    • Coordinate with vendors with marketing materials for new hires, meetings, and conferences
    • Support photographer and any other admin tasks during Owners School
    • Edit files and coordinate print and shipping of business cards for corporate team members
    • Update content on internal WordPress sites 
    • Ensure marketing invoices are coded appropriately, approved and submitted on time
  • Assist with compiling and organizing design databases (design files and photo library)
  • Use design software (Adobe InDesign) to update template content (i.e., update photos, verbiage, translations, etc.)
  • Convert designs to editable Microsoft Word and PPT templates
  • Distribute design content as needed (i.e., image assets or other files)
  • Assist with writing content / content curation for marketing materials
  • Weekly Goal Setting & Review sessions with Team Leader
  • Any other duties and responsibilities assigned on a needed basis
 
Competency – Knowledge, Skills and Abilities: 
  • Strong written and verbal communication skills, copywriting experience a plus
  • Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Adobe)
  • Excellent organizational and priority management skills
  • High level of thoroughness and urgency
  • Ability to work independently and as a team player
  • Maintain a level of confidentiality 
  • Ability to meet or exceed deadlines
  • Ability to plan and coordinate meetings
  • Ability to maintain a satisfactory background check 
  • Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics 
Required Education and Experience 
 
  • Associate/College Degree or equivalent 
  • 1+ year marketing and/or communications and/or event management experience
  • Experience with Microsoft Office suite
  • Well versed in modern online website platforms 
Preferred Education and Experience
 
  • Degree in marketing, communications, or writing a plus
  • Design skills (Adobe Suite and Adobe Premiere Pro) a plus
  • Social media management experience (Facebook, Instagram, LinkedIn, TikTok) a plus
  • WordPress experience a plus 
Physical Requirement 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Must be able to stay in a stationary position up to 75% of the time 
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with corporate team members and franchisees over the phone, Zoom, Microsoft Teams, via email, and face to face  
  • Occasionally will lift up to 20lbs. 
 
Work Environment  
The employee will be working in the confines of an office setting. The employee will be subjected to air conditioning and heat within the office. Most work will be conduct over email, video conferencing, and telephone. The successful person must be productive with minimal supervision. The employee will be required to travel to a few events a year and be exposed to outdoor temperatures during travel. 
 
Travel   
 This position may require up to 10% travel.  This position requires limited travel to conferences and team meetings.  
 
Reasonable Accommodation for Disability   
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
 
Disclaimer    
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation: $40,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





See more jobs at Paul Davis Restoration, Inc.

Apply for this job

Paul Davis Restoration, Inc. is hiring a Remote Senior Business Intelligence Analyst

Position Summary
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 320 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network.  The Senior Business Analyst is a member of the Business Intelligence team and will provide data analysis on the financial health of our offices. The position is also responsible for documenting the business requirements of our reports and presenting those reports to the business leaders. This individual will be responsible for gathering detailed requirements on business requests, managing projects, and creating training documentation to enable the BI team to effectively deliver its initiatives and meet team goals.  

Essential Duties/Responsibilities
 ·        Gather and analyze data to capture business opportunities
·        Create detailed requirements documents on team projects
·        Create and update training documents for reporting tools
·        Assist with project management for selected projects
·        Coordinate with different departmental teams to produce better business outcomes
·        Develop applications in the Quick Base platform
·        Develop insightful business intelligence reports
·        Other duties as assigned
 
Competency – Knowledge, Skills and Abilities: 
·        Ability to analyze a balance sheet
·        Ability to analyze an income statement
·        Ability to analyze a cash flow statement
·        Ability to analyze financial metrics and KPIs
·        Advanced Excel skills
 

Required Education and Experience 
  • Four-year college degree in Accounting, Finance, or Technology
 
Preferred Education and Experience
 ·        3+ years’ experience in financial evaluation
·        2+ years' experience in developing data visualization reports
·        2+ years’ experience in advanced Excel usage

Physical Requirement 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
•     Must be able to stay in a stationary position up to 100% of the time 
•     The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
•     Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer
•     Must be able to observe and perceive information on a computer and documents 
•     Must be able to communicate and converse with customers over the phone 
•     Occasionally will lift up to 10lbs
•     Ability to safely operate a company vehicle  
 
Work Environment  
The employee will be working in a corporate office environment. Most work will be conduct over email, video conferencing, and telephone. The successful person must be productive with minimal supervision.
 
Travel   
 This position may require up to 10% travel.  This position may require travel for company meetings/events and trainings.   
 
Reasonable Accommodation for Disability   
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
 
Disclaimer    
 Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation: $65,000.00 - $90,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





See more jobs at Paul Davis Restoration, Inc.

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Paul Davis Restoration, Inc. is hiring a Remote Claims Team Manager

Position Summary 
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 320 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network.  This Quality Assurance Team Manager will serve as a member of the Quality Assurance team. The primary responsibility of the Quality Assurance Manager is to lead a team of QA members in performance management, SMART goal creation, and team meetings with collaborations between QA and Business Development and partnering with Operations; all designed to strategically place Paul Davis at the top of each carrier’s score card. Work standards for the Manager and the team are focused on accuracy, speed, and customer service. The QA Team Manager will support the team with claim management escalations and oversight.   
 
Essential Duties/Responsibilities
  • Recruits, onboards, and trains new QA team members
  • Completes monthly meetings with team members for performance coaching and management
  • Completes monthly Goal Setting & Review (GS&R) Meetings with team members focusing on continuous improvement
  • Supports team members’ growth with creation of SMART Goals and development paths
  • Facilitates and conducts team calibration meetings 
  • Assists direct reports during claim spikes to help with coordination of claims, reviews of mitigation, contents, and reconstruction estimates, and estimating through the FAST Program
  • Communicates effectively with direct reports, supervisor, franchisees and insurance carrier partners
  • Provides trend analysis of internal performance to supervisor and participates in problem solving sessions to address gaps
  • Partners with Account Management and Business Development VPs on specific accounts to review carrier scorecards and creation action plans, where necessary, to improve ranking
  • Provides updates to Operations team when escalations are necessary, based on franchise responsiveness and performance
  • Creates opportunities for team building through engaging meetings and events, strengthening the cohesiveness of the team and creating the opportunity for a high level of support to the network
  • Approves timecards for direct reports 
  • Approves expense reports for direct reports
  • Other projects or duties as assigned
Competency – Knowledge, Skills and Abilities: 
  • Proficient use of a laptop and operating accessories
  • Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint Word, Excel)
  • Knowledge of the insurance industry, including mitigation, contents, and reconstruction concepts and verbiage 
  • Assertive, Professional Communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written
  • Ability to assertively embrace the Continuous Improvement model and provide feedback necessary to move the business forward 
  • Proficient use of technology applications, including the creation of new documents
  • Ability to independently problem solve, resolve conflict, and manage priorities 
  • Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role
  • Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, and reconstruction estimates in a timely manner
  • Ability to complete multiple reviews within a given time frame 
  • Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software 
  • Knowledge of estimating principles for the insurance industry 
  • Ability to learn and operate our primary operating systems 
  • Ability to successfully pass required industry and company certifications on first attempt
  • Ability to answer and communicate with PDRI, Independent franchises and PDO offices via phone and email 
  • Ability to work office equipment (fax, scanner, printer, phone system, computers) 
  • Ability to work in our main operating systems 
  • Ability to work independently 
  • Ability to pass and maintain a satisfactory background check
  • Ability to maintain a level of confidentiality 
Required Education and Experience 
  • High School Diploma or GED
  • Bachelor’s Degree or equivalent experience in insurance claims or related field 
  • 1 plus years’ experience with estimation principles for the insurance industry
  • 2 plus years’ experience with contracting and/or field work for a given trade 
  • 3 plus years’ experience with personnel management or coaching
Preferred Education and Experience
  • Experience serving in a customer service role.
  • 5 plus years’ experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 
  • 5 plus years’ personnel management or coaching experience
Physical Requirement 
  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs
  • Ability to safely operate a company vehicle  
Work Environment 
The employee will be working indoors.  The employee will be exposed to air conditioning and heat.  The employees will be exposed to normal noises throughout the office. 
 
Travel   
This position may require up to 10% travel.  This position may require travel to franchise locations, trainings, and team meetings.   
 
Reasonable Accommodation for Disability   
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
 
Disclaimer    
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation: $54,000.00 - $68,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





See more jobs at Paul Davis Restoration, Inc.

Apply for this job

Paul Davis Restoration, Inc. is hiring a Remote Regional Sales Manager Mideast

Remote with up to 50% travel

MUST RESIDE IN ONE OF THE FOLLOWING STATES (DC,MD,VA,WV,PA,NJ,DE)

The Regional Sales Manager (RSM) is an outside sales position that will prospect and 
build new account relationships while growing and maintaining the existing account
base in the property mitigation and restoration industry. The RSM will develop and 
implement Direct Partner Programs with insurance carrier residential/commercial in an 
assigned territory. The RSM role relies on maintaining and enhancing revenues and 
increasing market share, while helping to provide a superior level of service by working 
closely with quality assurance and operations to support and assure that offices
are delivering on promises and commitments made.

 ESSENTIAL RESPONSIBILITIES

  • Build and secure new accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages
  • Expand market share opportunities within a defined list of existing accounts in assigned areas
  • Communicate with, train, and motivate network offices to understand and support the Business Development department
  • Prospect, qualify, and generate strong leads
  • Update Salesforce records with account details
  • Negotiate and complete MSAs (Master Service Agreements) with property insurance carriers 
  • Develop and deliver sales presentations in a professional and effective manner by
    1. Making regular sales calls to develop relationships and follow up on leads
    2. Acting to close deals and finalize agreements
    3. Meeting established sales quotas and revenue and growth goals
  • Responsible for developing business relationships and residential/commercial programs with Tier two and three prospective property insurance carriers in assigned areas and defined as carriers who are top carrier in a state or a region outside of the top 100 in the country
  • Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements
  • Work with the PDRI Business Development team to facilitate service opportunities
  • Understands the services and products offered by Paul Davis Restoration
  • Assists in marketing initiatives and communicates regularly with the VP of Business Development
  • Analyzes and recommends programs and procedures that are in the best interest of all parties
  • All other duties as assigned

WORK EXPERIENCE, EDUCATION & SKILLS

  • Sales experience with demonstrated negotiation and marketing skills
  • General knowledge of the Insurance industry/claims
  • Obtains necessary industry trade certifications
  • High level of initiative, dependability, and self-motivation
  • Effectively able to communicate both verbally and in writing
  • Ability to analyze, diffuse and solve problem situations
  • Knowledge of cost analysis techniques
  • Ability to make decisions on own and evaluate judgments
  • Possesses valid driver’s license
  • Ability to demonstrate initiative, accountability and leadership
  • Ability to organize and schedule assignments to meet known priorities and critical work deadlines
  • Strategic and analytical thinking 
  • Demonstrated attention to detail and communication skills
  • Ability to influence without authority
 

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s Degree (4-year degree or equivalent experience)
  • Restoration industry experience a plus

PHYSICAL REQUIREMENT 


  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs
  • Ability to safely operate a company vehicle  

TRAVEL

This position may require up to 50% travel for vendor sites, business visits. as well as for team meetings and trainings.  




 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





See more jobs at Paul Davis Restoration, Inc.

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Paul Davis Restoration, Inc. is hiring a Remote Regional Sales Manager Midsouth

Remote with up to 50% travel

MUST RESIDE IN ONE OF THE FOLLOWING STATES (KY,TN, or OH)

The Regional Sales Manager (RSM) is an outside sales position that will prospect and 
build new account relationships while growing and maintaining the existing account
base in the property mitigation and restoration industry. The RSM will develop and 
implement Direct Partner Programs with insurance carrier residential/commercial in an 
assigned territory. The RSM role relies on maintaining and enhancing revenues and 
increasing market share, while helping to provide a superior level of service by working 
closely with quality assurance and operations to support and assure that offices
are delivering on promises and commitments made.

 ESSENTIAL RESPONSIBILITIES

  • Build and secure new accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages
  • Expand market share opportunities within a defined list of existing accounts in assigned areas
  • Communicate with, train, and motivate network offices to understand and support the Business Development department
  • Prospect, qualify, and generate strong leads
  • Update Salesforce records with account details
  • Negotiate and complete MSAs (Master Service Agreements) with property insurance carriers 
  • Develop and deliver sales presentations in a professional and effective manner by
    1. Making regular sales calls to develop relationships and follow up on leads
    2. Acting to close deals and finalize agreements
    3. Meeting established sales quotas and revenue and growth goals
  • Responsible for developing business relationships and residential/commercial programs with Tier two and three prospective property insurance carriers in assigned areas and defined as carriers who are top carrier in a state or a region outside of the top 100 in the country
  • Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements
  • Work with the PDRI Business Development team to facilitate service opportunities
  • Understands the services and products offered by Paul Davis Restoration
  • Assists in marketing initiatives and communicates regularly with the VP of Business Development
  • Analyzes and recommends programs and procedures that are in the best interest of all parties
  • All other duties as assigned

WORK EXPERIENCE, EDUCATION & SKILLS

  • Sales experience with demonstrated negotiation and marketing skills
  • General knowledge of the Insurance industry/claims
  • Obtains necessary industry trade certifications
  • High level of initiative, dependability, and self-motivation
  • Effectively able to communicate both verbally and in writing
  • Ability to analyze, diffuse and solve problem situations
  • Knowledge of cost analysis techniques
  • Ability to make decisions on own and evaluate judgments
  • Possesses valid driver’s license
  • Ability to demonstrate initiative, accountability and leadership
  • Ability to organize and schedule assignments to meet known priorities and critical work deadlines
  • Strategic and analytical thinking 
  • Demonstrated attention to detail and communication skills
  • Ability to influence without authority
 

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s Degree (4-year degree or equivalent experience)
  • Restoration industry experience a plus

PHYSICAL REQUIREMENT 


  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs
  • Ability to safely operate a company vehicle  

TRAVEL

This position may require up to 50% travel for vendor sites, business visits. as well as for team meetings and trainings.  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





See more jobs at Paul Davis Restoration, Inc.

Apply for this job

Paul Davis Restoration, Inc. is hiring a Remote Regional Sales Manager Midwest

Remote with up to 50% travel

MUST RESIDE IN ONE OF THE FOLLOWING STATES ( ND, MN, WI, IL, IN, MI)

The Regional Sales Manager (RSM) is an outside sales position that will prospect and 
build new account relationships while growing and maintaining the existing account
base in the property mitigation and restoration industry. The RSM will develop and 
implement Direct Partner Programs with insurance carrier residential/commercial in an 
assigned territory. The RSM role relies on maintaining and enhancing revenues and 
increasing market share, while helping to provide a superior level of service by working 
closely with quality assurance and operations to support and assure that offices
are delivering on promises and commitments made.

 ESSENTIAL RESPONSIBILITIES

  • Build and secure new accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages
  • Expand market share opportunities within a defined list of existing accounts in assigned areas
  • Communicate with, train, and motivate network offices to understand and support the Business Development department
  • Prospect, qualify, and generate strong leads
  • Update Salesforce records with account details
  • Negotiate and complete MSAs (Master Service Agreements) with property insurance carriers 
  • Develop and deliver sales presentations in a professional and effective manner by
    1. Making regular sales calls to develop relationships and follow up on leads
    2. Acting to close deals and finalize agreements
    3. Meeting established sales quotas and revenue and growth goals
  • Responsible for developing business relationships and residential/commercial programs with Tier two and three prospective property insurance carriers in assigned areas and defined as carriers who are top carrier in a state or a region outside of the top 100 in the country
  • Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements
  • Work with the PDRI Business Development team to facilitate service opportunities
  • Understands the services and products offered by Paul Davis Restoration
  • Assists in marketing initiatives and communicates regularly with the VP of Business Development
  • Analyzes and recommends programs and procedures that are in the best interest of all parties
  • All other duties as assigned

WORK EXPERIENCE, EDUCATION & SKILLS

  • Sales experience with demonstrated negotiation and marketing skills
  • General knowledge of the Insurance industry/claims
  • Obtains necessary industry trade certifications
  • High level of initiative, dependability, and self-motivation
  • Effectively able to communicate both verbally and in writing
  • Ability to analyze, diffuse and solve problem situations
  • Knowledge of cost analysis techniques
  • Ability to make decisions on own and evaluate judgments
  • Possesses valid driver’s license
  • Ability to demonstrate initiative, accountability and leadership
  • Ability to organize and schedule assignments to meet known priorities and critical work deadlines
  • Strategic and analytical thinking 
  • Demonstrated attention to detail and communication skills
  • Ability to influence without authority
 

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s Degree (4-year degree or equivalent experience)
  • Sales Experience 5+ years
  • Restoration industry experience a plus



PHYSICAL REQUIREMENT 


  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs
  • Ability to safely operate a company vehicle  

TRAVEL

This position may require up to 50% travel for vendor sites, business visits. as well as for team meetings and trainings.  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





See more jobs at Paul Davis Restoration, Inc.

Apply for this job

Paul Davis Restoration, Inc. is hiring a Remote Regional Sales Manager Northeast

Remote with up to 50% travel

MUST RESIDE IN ONE OF THE FOLLOWING STATES (ME,NH,VT,NY,MA,CT,RI)

The Regional Sales Manager (RSM) is an outside sales position that will prospect and 
build new account relationships while growing and maintaining the existing account
base in the property mitigation and restoration industry. The RSM will develop and 
implement Direct Partner Programs with insurance carrier residential/commercial in an 
assigned territory. The RSM role relies on maintaining and enhancing revenues and 
increasing market share, while helping to provide a superior level of service by working 
closely with quality assurance and operations to support and assure that offices
are delivering on promises and commitments made.

 ESSENTIAL RESPONSIBILITIES

  • Build and secure new accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages
  • Expand market share opportunities within a defined list of existing accounts in assigned areas
  • Communicate with, train, and motivate network offices to understand and support the Business Development department
  • Prospect, qualify, and generate strong leads
  • Update Salesforce records with account details
  • Negotiate and complete MSAs (Master Service Agreements) with property insurance carriers 
  • Develop and deliver sales presentations in a professional and effective manner by
    1. Making regular sales calls to develop relationships and follow up on leads
    2. Acting to close deals and finalize agreements
    3. Meeting established sales quotas and revenue and growth goals
  • Responsible for developing business relationships and residential/commercial programs with Tier two and three prospective property insurance carriers in assigned areas and defined as carriers who are top carrier in a state or a region outside of the top 100 in the country
  • Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements
  • Work with the PDRI Business Development team to facilitate service opportunities
  • Understands the services and products offered by Paul Davis Restoration
  • Assists in marketing initiatives and communicates regularly with the VP of Business Development
  • Analyzes and recommends programs and procedures that are in the best interest of all parties
  • All other duties as assigned

WORK EXPERIENCE, EDUCATION & SKILLS

  • Sales experience with demonstrated negotiation and marketing skills
  • General knowledge of the Insurance industry/claims
  • Obtains necessary industry trade certifications
  • High level of initiative, dependability, and self-motivation
  • Effectively able to communicate both verbally and in writing
  • Ability to analyze, diffuse and solve problem situations
  • Knowledge of cost analysis techniques
  • Ability to make decisions on own and evaluate judgments
  • Possesses valid driver’s license
  • Ability to demonstrate initiative, accountability and leadership
  • Ability to organize and schedule assignments to meet known priorities and critical work deadlines
  • Strategic and analytical thinking 
  • Demonstrated attention to detail and communication skills
  • Ability to influence without authority
 

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s Degree (4-year degree or equivalent experience)
  • Restoration industry experience a plus

PHYSICAL REQUIREMENT 


  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs
  • Ability to safely operate a company vehicle  

TRAVEL

This position may require up to 50% travel for vendor sites, business visits. as well as for team meetings and trainings.  




 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Paul Davis Restoration, Inc. is hiring a Remote Regional Sales Manager

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? 

Join the Paul Davis Team! 

 
Regional Sales Manager
 
The Regional Sales Manager (RSM) is an outside sales position that will prospect and build new account relationships while growing and maintaining the existing account base in the property mitigation and restoration industry. The RSM will develop and implement Direct Partner Programs and grow revenue with residential and commercial insurance companies in an assigned territory. The RSM role will collaborate with local offices in the assigned territory to grow revenues and increasing market share, while helping to provide a superior level of service and support to our franchise locations through collaboration with multiple teams within the organization. 
 
 $10$85K-$110K Salary 
               
  • Medical, Dental, Vision & 401(k) benefits
  • Paid Holiday, Vacation & Sick Days
  • Advancement Opportunities

 
RESPONSIBILITES:       
·        Build and secure new accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages
·        Expand market share opportunities within a defined list of existing accounts in assigned areas
·        Communicate with, train, and motivate network offices to understand and support the Business Development department
·        Update Salesforce records with account details
·        Negotiate and complete MSAs (Master Service Agreements) with property insurance carriers 
·        Develop and deliver sales presentations in a professional and effective manner by:
o       Making regular sales calls to develop relationships and follow up on leads
o       Acting to close deals and finalize agreements
o       Meeting established sales quotas and revenue and growth goals
·        Responsible for developing business relationships and residential/commercial programs with Tier two and three prospective property insurance carriers in assigned areas and defined as carriers who are top carrier in a state or a region outside of the top 100 in the country
·        Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements
·        Work with the PDRI Business Development team and other teams in a cross functional team environment. 
·        Analyzes and recommends programs and procedures that are in the best interest of all parties
·        All other duties as assigned
 
 
Competency – Knowledge, Skills and Abilities:
 
  • Sales experience with demonstrated negotiation and marketing skills
  • General knowledge of the Insurance industry/claims
  • Obtains necessary industry trade certifications
  • High level of initiative, dependability, and self-motivation
  • Effectively able to communicate both verbally and in writing
  • Ability to analyze, diffuse and solve problem situations
  • Ability to make decisions on own and evaluate judgments
  • Possesses valid driver’s license
  • Ability to demonstrate initiative, accountability and leadership
  • Ability to organize and schedule assignments to meet known priorities and critical work deadlines
  • Strategic and analytical thinking 
  • Ability to influence without authority
Preferred Education and Experience: 
  • Bachelor’s Degree (4-year degree or equivalent experience)
  • Sales Experience 5+ years a plus
 
Physical Requirement
  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs
  • Ability to safely operate a company vehicle  
 
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Compensation: $85,000.00 - $110,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Paul Davis Restoration, Inc. is hiring a Remote Regional Business Consultant

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 370 franchises across North America. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com ]
This position is instrumental to the success of our franchises and, in turn, the success of our corporation. The Operations Manager is responsible for the growth, quality, and profitability of their franchises through strategic planning, business consulting, coaching, and dissemination of best practices.  
 
KEY RESPONSIBILITIES
  • Primary point of contact between franchisee and franchisor
  • Perform operational business assessment and sales audits
  • Assist (when needed) with field training for re-sales or new sales
  • Facilitate training sessions at Paul Davis National Training Center
  • Provide field training for Re-sales and New franchises
  • Determine operational effectiveness and compliance during site visits
  • Provide operational and sales support to Franchisees
  • Act as coach, business advisor and consultant assisting franchisees with their needs
  • Assistance in the implementation, and operation of national insurance company programs
  • Position requires travel
  
WORK EXPERIENCE, EDUCATION & SKILLS 
  • Must be skilled in leadership, problem solving, coaching, and conflict resolution
  • Must be conceptual, analytical, organized, and detail oriented
  • Must have a well-developed understanding of marketing and sales process
  • Must have a professional presentation as well as excellent writing and verbal communication skills
  • Must be optimistic, enthusiastic, persuasive, and service oriented
  • Must be organized and self-sufficient
  • Must be highly proficient with technology
  • Industry or claims handling experience a plus
  • Certified in IICRC Fire & Water Mitigation, ASD Procedures, and Mold Remediation preferred.
  • Undergraduate degree, graduate work or degree preferred
 
Compensation: $70,000 to $80,000 per year, plus bonus opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Paul Davis Restoration, Inc. is hiring a Remote Claims Analyst

Remote with some travel

Position Summary Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.     Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network.  This Quality Assurance Analyst will serve as a member of the Quality Assurance team. The primary responsibility of the Quality Assurance Analyst is to complete estimate and documentation reviews on mitigation assignments for Service Level Compliance to carrier partner guidelines and based on industry standards, with work standards focused on accuracy, speed, and customer service. This position will also assist with support of the department and network during a Catastrophe Event.  

Essential Duties/Responsibilities 

  • Complete accurate and timely estimate and documentation reviews through our main technology platforms; XactAnalysis, Symbility, CMS (NextGear product), and other estimating/claim management platform
  • Accuracy of work is measured by internal reinspection
  • Timeliness of work is measured by automated reporting between documented events
  • Estimate and documentation reviews for mitigation assignments, which include, but is not limited to: water, mold, tarping, board-up, and other emergency services
  • These reviews include utilization of knowledge of industry standards, carrier guidelines, and estimating best practices to ensure adherence to carrier service level agreements
  • Communicate directly with franchisees and insurance carriers, to ensure that these requirements are being met
  • Communication expectations include inbound and outbound phone calls, claim management system notes, email, MS Teams, and other potential applications
  • Coach franchises on opportunities to improve their estimating and documentation performance 
  • Identify and communicate trends to Team Managers, Account Managers, and Regional Business Consultants
  • Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms
  • The support provided to the franchise network and carrier partners provides an opportunity for Paul Davis to obtain more jobs through improved scorecard performance
Competency – Knowledge, Skills and Abilities: 

  • Proficient use of a laptop and operating accessories
  • Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint Word, Excel)
  • General knowledge of the insurance industry, including mitigation, contents, and reconstruction concepts and verbiage 
  • Assertive, Professional Communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written
  • Proficient use of technology applications, including the creation of new documents
  • Ability to independently problem solve, resolve conflict, and manage priorities 
  • Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role
  • Ability to review water, mold, fire, and temporary repair mitigation estimates in a timely manner
  • Ability to complete multiple reviews within a given time frame 
  • Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software 
  • Knowledge of estimating principles for the insurance industry 
  • Ability to learn and operate our primary operating systems 
  • Ability to successfully pass required industry and company certifications on first attempt
  • Ability to answer and communicate with PDRI, Independent franchises and PDO offices via phone and email 
  • Ability to work office equipment (fax, scanner, printer, phone system, computers) 
  • Ability to work in our main operating systems 
  • Ability to work independently 
  • Ability to pass and maintain a satisfactory background check
  • Ability to maintain a level of confidentiality 
Required Education and Experience 

  • High School Diploma or GED
  • Bachelor’s Degree or equivalent experience in insurance claims or related field 
  • 1 plus years’ experience with document review or similar analytical job experience  
Preferred Education and Experience 

  • Experience serving in a customer service role.
  • Experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction.  
Physical Requirement 

  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs
  • Ability to safely operate a company vehicle   
Work Environment  
The employee will be working indoors.  The employee will be exposed to air conditioning and heat.  The employees will be exposed to normal noises throughout the office.  

Travel    
This position may require up to 10% travel.  This position may require travel to franchise locations, trainings, and team meetings.     

Reasonable Accommodation for Disability    
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. 

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.

Disclaimer    
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation: $44,000.00 - $46,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Paul Davis Restoration, Inc. is hiring a Remote Regional Marketing Manager - West Coast U.S.

 
 
About Paul Davis:
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 300 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]  In our business, marketing is critical to the continued success of the Network. 
Position:  Regional Marketing Manager - West Coast U.S. 
Reports to: Director of Marketing
Location:  Remote - West Coast  (WA, OR, NV, AZ, UT, ID, CA, MT, WY, CO, SD, NE, KS, MO, IA, AK, LA, OK, NM, TX) 
Summary:
  • To define and increase awareness of the Paul Davis Restoration brand and protect its integrity by ensuring that it communicates clear, consistent messaging
  • To communicate the organization’s marketing objectives to Paul Davis Restoration franchisor staff and franchisees
  • To promote Paul Davis Restoration services
  • Field Marketing Manager supports the Director of Marketing in fulfilling these objectives in a defined region with collaboration with the Regional Business Consultant
Responsibilities:
  •       Manages program adoption of the Marketing Activity Plan
  •       Generates and drives leads through goal setting with local franchisees
  •       Visits and trains owners and marketing/business development team members on their local marketing and sales strategy
  •       Ensures franchisees use the Paul Davis brand correctly in accordance with the Brand Standards
  •       Builds meaningful relationships across the franchise network 
  •       Promotes and shares best practices of marketing software, collateral, email campaigns and advertising to all franchisees in the territory
  •        Understands and utilizes franchisee data to determine current state/future state for growth goals
  •        Works closely with other Regional Marketing Managers to provide a consistent experience across the network
  •        Presents at district meetings, training courses, roundtables, and conference sessions 
  •        Assists with all assigned duties at the annual Paul Davis Conference
  •        Supports operations, business development and any other franchisor teams as needed
  •        Completes leadership development and personal development training courses
  •        Weekly Goal Setting & Review sessions with team leader
  •        Contributes to weekly and monthly team calls
  •        Lives true to the Paul Davis Vision, Mission, Values, Serving Basics and Brand Promise
  •        Any other duties and responsibilities may be assigned on a needed basis
Competency – Knowledge, Skills and Abilities: 

  •         Strong verbal and written communications – presentation skills a must
  •         Strategic thinking and planning
  •         Project management
  •         Excellent knowledge of Microsoft Office
  •         Working knowledge of Zoom for virtual meetings
  •         Strong organizational skills
  •         Assertive, direct and confident
  •         Ability to hold tension and accountability on goals and results
  •         High level of urgency
  •         Personable, presentable and professional
Required Education and Experience
 
  • 3+ years marketing and business development experience 

Preferred Education and Experience
 
  • Bachelor’s Degree in marketing a plus
  • Background in restoration, franchising, and/or insurance a plus 

Physical Requirement
 
  • Constantly operates a computer 
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with franchisees over the phone and face to face
  • Must be able and available to travel  
 
Work Environment 
 
The employee will be working remote over 50% of the time. A quiet environment with working internet is a must for virtual meetings. The employee will be required to travel 30-40% and be exposed to air travel, ground travel, and varying outdoor temperatures.
 
Travel   
 
This position requires travel on average of 2-3 times per month, 2-3 days per trip, averaging 30-40% travel.
 
Reasonable Accommodation for Disability   
 
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
 
Disclaimer   
 
Paul Davis Restoration is an equal opportunity.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation: $65,000.00 - $85,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





See more jobs at Paul Davis Restoration, Inc.

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