The Role

We’re looking for a passionate senior content expert with B2B editorial experience to spearhead content for our key buyer personas: benefits teams and benefits consultants. You'll have a strong healthcare understanding with particular expertise in HR, benefits, and/or health care consulting domains. Ideal candidates will excel at keeping up with industry trends, client needs, educational topics, and mental health issues. As an "Editor-in-Chief," you'll manage external contractors while consulting with our Clinical Strategy & Research, Sales, and Partnerships teams to create and distribute high-value content.

This role, within our high-performing Demand Generation team, is key to scaling Modern Health. You'll execute the content roadmap, distribute assets to internal and external stakeholders, and be accountable for results. A highly organized self-starter driven by impact, you will report to our Director of Demand Generation.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Lead content creation: Research, interview subject matter experts, and develop relevant, compelling content; you’ll lead the creation of primary and derivative assets across our buyers' journeys to fuel campaign-related needs, including account-based marketing (ABM), SEO/digital authority, social media, integrated campaigns with benefits consultants/health plans, and evergreen nurture programs
• Manage content lifecycle: Ideate, write, edit, review (with an eye for health data accuracy), and distribute final assets; you’ll have a dedicated content budget to hire a team of content contractors to help scale yourself
• Be an editorial powerhouse: Develop whitepapers, eBooks, email/website copy, blog posts, reports, and case studies
• Optimize content flow: Implement AI best practices, train colleagues on AI tools, and ensure consistent brand voice
• Collaborate for success: Partner with Demand Gen, Sales, Partnerships, Clinical Strategy & Research, and Product Marketing teams to define content strategy and gather insights
• Be a proactive project manager: Set timelines, coordinate with partners, and source creative resources when needed
• Champion brand standards: Adhere to brand guidelines and become a fluent spokesperson for Modern Health's mission

Who You Are

• Proven content expert: 7+ years in writing & editorial roles, preferably within B2B software, HR benefits or healthcare
• Skilled storyteller: History of high-performing tech content creation (marketing, journalism, communications, etc.)
• Detail-oriented multitasker: Exceptional writing, editing, organizational skills, and the ability to juggle projects
• Strategic thinker: Can develop editorial strategies and manage editorial calendar based on business goals, buying cycles, and personas
• Collaborative and insights-driven: Experience with marketing/sales funnels, persona-based, industry-based, and/or funnel-stage-based content, and data-backed optimization
• Tech-savvy: Comfortable with AI content tools (internal champion for tools like GPT-4, Gemini, etc.) and translating complex ideas for targeted audiences
• Adaptable: Thrive in a remote, fast-paced startup environment with a relentless focus on quality
• Bonus points for experience with benefits consultants / PathFactory tool / SEO

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Modern Health is looking for an experienced Senior Demand Generation Specialist to refine existing marketing channels and develop new campaigns to help us generate new qualified pipeline, accelerate enterprise deals, and grow revenue. You will be key in optimizing our existing inbound and outbound demand generation programs across email, web, content, events, and outbound. This is a highly collaborative, hands-on, and metrics-oriented role for an individual who loves testing demand generation tactics, but also has a proven track record of supporting GTM teams in ABM programs and developing strong demand generation strategies. 

The ideal candidate will have strong experience in deploying account-based marketing (ABM) strategies and tactics that drive pipeline for the business including new business revenue, upsell motion and/or development of partnership channel. This role will be part of the growth team at Modern Health which embraces a high-speed and customer-driven culture.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Develop and execute campaigns to drive pipeline growth and closed revenue leveraging key channels such as webinars, events, content marketing, paid media, website chat, videos, social media, and email marketing
• Partner with Demand Generation Team to deliver on monthly and quarterly MQAs, Meetings, and SQOs by deploying 1: few and 1:many campaigns
• Collaborate with RevOps and Analytics Team to leverage our technology stack to measure, track, and analyze performance across the full sales cycle 
• Build, execute, and test acquisition processes against different personas, size segments, and industries within territory and non-territory accounts
• Collaborate with external agencies and technology vendors to execute on-demand generation programs

Who You Are

• ABM Campaign Guru: 3+ years of digital marketing, virtual events, and demand generation experience in a B2B technology background in an Enterprise sales motion. Proficient in Demandbase One and Salesforce. Working knowledge of Marketo, Zoom Webinars, Vidyard/Vimeo, and Qualified/Drift
• Strategic Thinker with Executing Approach: Strong analytical and quantitative skills with a demonstrated track record of making data-driven decisions to continually optimize and drive customer acquisition, engagement, and retention
• Project Manager: Exceptional at crafting project plans from internal stakeholders and business strategy, then communicates to the greater Marketing Team and organization with updates, metrics, learnings, and success stories
• Adaptable Team Player: Thrive in fast-paced environments, manage multiple projects, and effectively collaborate remotely; self-starter with the ability to work individually and cross-functionally
• Growth Mindset: Eager to learn, adapt, and make a tangible impact on our scaling operations

Bonus Points

• Experience with Customer Upsell motion and/or Partnership Channel Marketing
• Experience with Looker/Tableau, Outreach, data appending tools (Apollo, Zoominfo, Clearbit), or Pathfactory
• Startup experience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We’re looking for a Marketing Tech & Ops expert to optimize our marketing infrastructure and drive data-driven insights for accelerated growth. You'll own our Marketo instance, collaborate across the organization, and transform campaign data into actionable strategies that power our revenue engine. This is a chance to leave your mark on a scaling company on a path to profitability/IPO by refining our execution, reporting, and overall marketing operations efficiency.

We believe in building a diverse and inclusive team to support our mission of mental well-being. If this role excites you, please apply!

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Campaign Execution: Collaborate within the Demand Gen team to build and launch seamless marketing programs across email, webinars, events, videos, website chat, Pathfactory, and paid media
• Own Marketo: Maintain our instance, identify improvements, and ensure optimal performance to support a robust campaign calendar
• Drive Data-Backed Insights: Monitor, analyze, and report on marketing campaign effectiveness, tying results directly to business objectives
• Optimize Lead Flow: Maintain our attribution model, enhance our ABM account scoring/routing, and help boost pipeline conversion rates
• Report on Impact: Deliver regular KPI reports and translate marketing data into insights for decision-makers
• Collaborate for Success: Partner with RevOps, Sales, Partnerships, and Analytics to streamline processes, identify growth opportunities, and complete system integrations
• Creative Problem-Solving Skills:There are many ways to approach a problem, and we’ll expect you to choose the one that’s most likely to get a favorable outcome
• Champion Data Integrity: Uphold database quality standards and implement best practices across our MarTech stack

Who You Are

• Marketo & SaaS Expert: 3+ years in enterprise/SaaS marketing, with at least 2+ years of hands-on Marketo/Hubspot experience; must have performed as a Marketo system owner within an organization
• Systems Thinker: Salesforce expert, comfortable with SFDC integrations and analyzing data across the MarTech stack to define metrics
• Process-Driven Optimizer: Passionate about operational excellence, change management, and building best-in-class frameworks
• Data Translator: Can analyze campaign results and provide clear strategic and tactical recommendations to drive action
• Adaptable Team Player: Thrive in fast-paced environments, manage multiple projects, and effectively collaborate remotely; self-starter with the ability to work individually and cross-functionally
• Growth Mindset: Eager to learn, adapt, and make a tangible impact on our scaling operations

Bonus Points

• Experience inheriting a Marketo instance and successfully enhancing it
• Experience with Looker/Tableau, Demandbase, Outreach, data appending tools (Apollo, Zoominfo, Clearbit), Pathfactory, Qualified, or Vidyard
• Startup experience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Modern Health is hiring a Sales Development Representative for our growing Sales team. You will work hard to prospect and generate qualified leads for our Account Executives. The ideal candidate would also have a deep passion for making a difference in behavioral health. You will be the first point of contact for all of Modern Health’s sales efforts. You’ll generate demand, interest, and excitement for our product while partnering to create a steady pipeline of business to arm your teammates on the Account Executive team. As a Sales Development Representative, you will learn the fundamentals of how to sell, pursue accounts, and generate quality pipeline. Your ideas and innovation will help build a competitive sales culture.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Identify, contact, and qualify the most important accounts and decision maker  
• Excite prospects about the Modern Health platform by communicating the benefits of our world-class technology  
• Maintain superbly clean records in all sales technology including Salesforce, Outreach, Google Drive and others 
• Generate qualified business opportunities for the sales team 
• Contribute to our team-oriented culture 
• Set up demos for our Account Executives and forward the interests of both Modern Health and our prospects  
• Make 50+ dials per day and send hundreds of emails each week to get in touch with makers 
• Consistently exceed qualified lead quota 
• Bring an exceptionally positive attitude and tons of enthusiasm to each day

Who You Are

• BA/BS degree or higher preferred 
• High-energy and fearlessness  
• Excellent written and verbal communication skills 
• Unafraid of rejection 
• Highly results-oriented
• Supremely empathetic
• Grittiness - you will not quit
• An entrepreneurial and persuasive spirit 
• Exceptional organizational skills and attention to detail 
• Tremendous follow through 
• Experience using sales technologies a plus

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

The People Operations team at Modern Health is a critical function that delivers world class HR services and programs to all employees. In this role, you’ll be responsible for the delivery and support of People Operations processes and programs including but not limited to benefits, HR systems and technology, HR compliance, and end-to-end employee life cycle support.

Reporting to the Head of People Operations, the People Operations Specialist will be an experienced People Operations professional who brings a collaborative can-do attitude to supporting People Operations programs that continually ‘Raise the Bar’ and puts ‘People First’. You will also partner seamlessly across functional lines with our Recruiting, Legal, Finance, and IT teams to implement and support scalable processes and policies. 

Our team is composed of passionate, forward-thinking professionals inspired to build an inclusive and diverse culture, key components of mental well-being in the workplace, and that starts with how we build our own team. If you’re excited about this role, we’d love to hear from you!

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Own and support onboarding, offboarding, and other employee life cycle changes
• Partner collaboratively with cross-functional teams such as People Partners, Legal, IT, Recruiting, and Finance/Payroll
• Support employee benefits programs and perks, including time off and leave programs
• Complete contract renewals for benefit programs and perks
• Support visa sponsorships and assist with immigration program management
• Work closely with Finance to ensure accurate and timely payroll across the organization
• Maintain Rippling HRIS; ensure people data accuracy and integrity; run reports
• Assist with the submission of annual compliance reports and filings or audits as needed, such as EEO-1, ACA, CA Pay Data, SOC II, etc
• Manage and organize employee records and HR documentation; be designated representative for legal documentation and retention policy
• Provide support to employee inquiries; and effectively respond to questions and resolve issues in a timely manner
• Assist with cyclical HR programs such as open enrollment and other assignments

Who You Are

• 2+ years of HR/People Operations, and Payroll, Benefits, HRIS or compliance experience
• Experience with HR technology, HRIS and systems integrations
• Experience implementing processes that scale
• Experience administering and supporting benefit programs
• Proficient working in spreadsheets and Google Suite
• Ability to navigate ambiguity and being able to pivot quickly as priorities change
• Knowledge of HR/People laws, compliance and best practices
• Handles sensitive information appropriately adhering to data privacy standards
• Effective communicator both verbally and in writing; ability to communicate with diverse audiences

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Modern Health is looking for a Revenue Enablement Manager, who shares both our company vision to make mental health care accessible to as many people as possible and team vision to supercharge our Go-to-Market Team across Sales, Client Success, and Partnerships.

This role is responsible for building and deploying enablement programs that support repeatable success for our client-facing teams as we continue to scale. You will partner closely with Product, Marketing, Finance, Revenue Operations, Sales, Partnerships, and Customer Success at the leadership, team and rep level. The ideal candidate will bring a deep understanding of sales and client success best practices, and have a knack for driving data-based enablement programs that accelerate business growth. 

The ideal candidate is an enablement generalist, and will bring expertise in all areas of revenue enablement: learning and development best practices to drive behavior change, onboarding best practices for GTM roles, product positioning & messaging, strategy and segmentation, client & competitive intelligence, sales process optimization, sales acumen training (ie: objection handling, upselling etc.) This candidate will be in a highly visible role, having ownership in the end-to-end enablement process; from meeting with key stakeholders, becoming a product / process expert, developing content & strategy, leading enablement sessions, testing new processes, gathering feedback, iterating and making improvements, and more.

Reporting into our Head of Enablement, your ideas and innovation will help define Modern Health’s sales culture!

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Oversee the design and implementation of onboarding, training, and enablement programs that drive best-in-class Go to Market motions
• Build playbooks for all Go-to-Market functions that ensure our team's process is scalable, repeatable, and successful.
• Tactically execute project deliverables, ensuring that revenue enablement efforts deliver against our strategic goals
• Strategize the initiatives that will have the highest impact given available resources, and be able to leverage your organizational skills in order to anticipate roadblocks, juggle priorities, and meet completion deadlines
• Drive end-to-end performance and execution of multiple projects and initiatives, paying close attention to what works well and what doesn’t, with the goal of continuously optimizing existing approaches
• Gather insights, facilitate alignment, and collaborate with cross-functional teams to execute initiatives that improve upon existing sales processes, and drive broader company goals
• Lead pilot and testing initiatives in partnership with GTM, RevOps and Finance
• Measure and evaluate impact, manage performance reporting — tracking revenue enablement metrics and ROI is vital to the growth and success of the enablement function!

Who You Are

• 3+ years of Revenue Enablement Experience
• 5+ years of Sales and/or Client Success Experience as an Individual Contributor, Manager or Enablement Lead; direct sales experience strongly preferred
• Demonstrated knowledge of Sales/CS best practices, buyer’s journey, methodologies, and technologies
• Experience in building and implementing scalable programs and demonstrated ability to drive cross-functional alignment 
• Naturally curious & data-driven experience driving positive impact on business outcomes, i.e. win rate, quota attainment, length of sales cycle, etc
• Excellent (and executive) communicator & collaborator as a listener, speaker, writer, and presenter and have a strong executive presence
• Understanding of how to build trust with peers and stakeholders and ability to navigate ambiguity
• Builder with a bias to action and a results-oriented mindset — you build great programs and teams, are known for measurable impact, and help to improve results in organizations during periods of high growth and change
• First class problem-solver — you can quickly translate ambiguity into insight and actionable recommendations
• Empathetic toward reps and are invested in their success — you understand the pain points experienced by reps at each stage of the sales cycle
• Know how to identify the internal stakeholders that are necessary for success of all enablement initiatives and have experience aligning the team to our overall mission and strategy

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We are looking for a meticulous and well-organized individual to join our team as a Provider Growth Associate. In this role, you'll dive into the heart of recruiting, helping us find the right provider talent to fuel our company's growth. This position offers the opportunity to flex into recruiting while collaborating closely with our marketing associate on the Provider Growth team.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Utilize various traditional sourcing methods, including job boards, social media platforms, and professional networks, to identify and engage potential candidates for our open provider positions
• Scrutinize LinkedIn profiles of potential candidates, extract pertinent information, and update our candidate database accordingly
• Conduct comprehensive research to find contact details of potential candidates, ensuring a robust talent pipeline
• Enter candidate information meticulously into Salesforce or similar CRM systems, ensuring accuracy and completeness
• Collaborate closely with the Provider Network Coverage team to accurately grasp candidate requirements and preferences
• Support the recruitment team by crafting outreach messages to attract candidates
• Uphold data integrity and consistency within our databases through regular audits and proactive updates
• Work with the marketing associate on the growth team, aligning talent acquisition efforts with overarching growth strategies

Who You Are

• A bachelor's degree or equivalent experience in human resources, business administration, or a related field
• Demonstrated experience in talent sourcing, whether in-house or within a staffing agency
• Proficiency in leveraging LinkedIn and other sourcing tools effectively
• Exceptional attention to detail and organizational prowess
• Ability to thrive in an autonomous environment, juggling multiple priorities in a fast-paced setting
• Previous exposure to Salesforce or similar CRM systems is advantageous
• Excellent communication and interpersonal skills to foster effective collaboration with team members and candidates alike

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

In this high-visibility role at a fast-growing company, you will work together with the Senior Director of Strategy & Finance and partner with functional leaders across the company to analyze the business, develop strategic initiatives to scale the company, and work cross-functionally to execute the initiatives you develop. You’ll also shape overall company strategy through helping to define what sustainable, scalable growth means and developing our path to profitability. We’re looking for someone who can pair strong analysis with strategic thinking, who is operationally-minded and loves to build (processes, models, analyses, etc.), and who has a collaborative, team-oriented mindset.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Act as a partner and report into the Senior Director of Strategy & Finance across all initiatives 
• Perform key strategic and financial analyses to support high-impact decisions (e.g., pricing, new products, cost structure analysis, etc.)
• Partner with leaders across the organization to develop a vision for how we scale efficiently, achieve profitability, and improve the financial performance of the business
• Partner with key business stakeholders to support financially sound decision-making (e.g., bringing on new vendors, developing new products, etc.)
• Identify and manage ad hoc projects as needed

Who You Are

• You have 5+ years of experience in banking, PE, VC, and / or Ops / Strategy / Strategic Finance at a startup
• You are a master of Excel and are familiar with data visualization tools 
• You are able to develop and present (via presentations, dashboards, etc.) complex issues in a digestible and compelling manner
• You have a robust understanding of financial statements and have built financial models from scratch
• You have at minimum a basic understanding of accounting concepts 
• You are able to work autonomously with minimal guidance 
• You are humble, scrappy, adaptable, and thrive in fast-paced environments
• You have strong analytical skills and impeccable attention to detail
• You are passionate about building and improving operational processes
• Industry experience in SaaS or digital healthcare industry is a plus
• Pricing and packaging experience is a plus

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role- 

Modern Health is looking for an experienced Senior Partnership Manager to shape and drive our Consultant Program. In this highly visible role, you'll report to and work alongside our VP of Partnerships and own the day-to-day management of our partners and their clients – acting as a liaison between Modern Health and a targeted group of innovative and passionate benefit consultants. You will be responsible for identifying new partnership opportunities, nurturing existing high-value partners (i.e., WTW, Mercer, Aon, Lockton, Aliant, etc.), and representing Modern Health as a leader in the industry to positively impact the lives of millions. The ideal candidate is highly motivated, enthusiastic, relationship-oriented, and mission-driven.

This position is not eligible to be performed in Hawaii.

What You’ll Do-

• Support the growth of Modern Health by driving qualified opportunities from Referral Partners to the Sales team - you will drive the strategic plan and implementation with a set of national firms to ensure consistent referrals to Modern Health are made to their employers/clients
• Own the partner experience and drive operational excellence for ease of doing business with a targeted number of national consulting firms
• In partnerships with the Marketing Liaison, you will implement, lead and create marketing campaigns that generate demand & awareness, and engagement events effectively leveraging referral partners as lead generation engines
• Collaborate with partners to develop a strong GTM plan and manage co-marketing activities such as events, webinars, etc
• Comfortable with developing strong and deep partner relationships both internally and externally as well as collaborate cross-functionally and work closely with leaders from internal teams including Product, Clinical Care, Client Success, and Operations
• Serve as the executive source and day-to-day contact from Modern Health to executive-level stakeholders, subject matter experts, and lead consultants at our partners
• Work closely with our Account Executives and Client Success team members to jointly leverage strong relationships with key contacts in the benefits consultant community to drive sales qualified opportunities and streamline renewal experience
• Build, customize and present our solutions and capabilities, and expand the broader conversation around mental health strategies with key innovation leaders in the benefits broker space

Who You Are-

• 7+ years of experience in the employer healthcare benefit consultant/broker space or experience in partnerships or sales in the vendor space
• Preferred Bachelor's degree with emphasis in business, healthcare, health management, or well-being
• Experience working with benefit consultants and proven track record of developing strong partnership relationships 
• Proven track record meeting monthly and annual goals including either creating sales opportunities and/or meeting annual revenue goals
• High EQ, strong interpersonal and relationship-building skills, polished communications, and a proven track record of success with large, national strategic partners
• Maintains and cultivates a deep understanding of the healthcare/benefits space 
• Attention to detail, superior presentation skills, and the desire to lead national strategic projects with high visibility
• Self-starter, reliable team player with the ability to deliver quality projects on time
• Ability to thrive in a rapidly changing environment, and successfully manage multiple projects with a sense of urgency

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We’re looking to grow our Recruiting team here at Modern Health. In this role, you will own full cycle recruiting and be responsible for partnering with leaders throughout the business to attract the best talent. You will build a pipeline of amazing potential candidates for both business and technical positions across the company.

We are looking for highly-motivated individuals to create a recruitment process that provides a meaningful, positive experience for potential teammates that instills our company values and brand. The ideal candidate is comfortable working on high volume roles and looks forward to the challenge of constantly testing and iterating on processes. Come join our team!

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Manage the full cycle recruitment process at a high volume, including sourcing, interview coordination, and delivering offers
• Facilitate a high quality and exceptional candidate experience from start to finish
• Build relationships and work closely with hiring managers and interviewers across the company
• Partner with broader People team on headcount planning and strategic, equitable hiring
• Develop efficient and scalable recruiting processes and help manage ongoing recruiting programs (referrals, internal mobility, etc)
• Utilize unique sourcing strategies to bring in new team members
• Consider long term needs of hiring teams and recruit strong talent for Modern Health’s long term success

Who You Are

• 4+ years of full cycle recruiting and coordination experience; in house and startup experience strongly preferred
• Strong organizational, time management, prioritization, and problem solving skills
• Experience building strategic partnerships with hiring teams and cross functional stakeholders
• A track record of developing strong relationships with recruiters, hiring managers, and candidates
• Ability to generate a high quality pipeline of candidates under very tight timelines
• Experience with recruiting metrics and using data to guide decisions and strategy
• An interest in developing processes and initiatives that improve candidate experience 
• A passion for diversity and inclusion
• Experience with Greenhouse ATS is strongly preferred

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

This is a high-impact, high-visibility role where you will collaborate closely with the CFO and the leadership team to shape and execute our financial strategy. As the VP of Finance, you will be instrumental in developing and managing our financial strategy, overseeing all financial planning processes, and providing key insights to guide strategic decisions. This role will lead a team and will report directly to the CFO. 

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Work closely with the executive team on continuously crafting, assessing, and executing our financial strategy
• Own and enhance company-wide financial and strategic planning, including forecasting, long-range planning, and budgeting
• Collaborate closely with GTM teams on revenue strategy, planning, and forecasting
• Conduct in-depth financial analyses to support key strategic decisions, including market expansion, mergers and acquisitions, resource allocation, and growth initiatives
• Develop and deliver strategic financial presentations to the executive team and external stakeholders (BoD, investors, etc.)
• Provide strategic guidance on capital allocation, fundraising, and financial risk management
• Serve as a thought-partner to leaders across the organization on strategy and develop a shared vision for how we scale efficiently
• Partner with stakeholders across the org to streamline financial operations

Who You Are

• 10+ years of experience in corporate finance, investment banking, consulting, and/or private equity
• Proven experience in building and leading teams in a fast-paced startup environment
• Background in a high-growth SaaS and/or Healthcare company with >$100M in ARR
• Demonstrated success in leading high-impact cross-functional projects and building efficient processes
• Ability to operate strategically while being hands-on and diving into the details when necessary
• Proficient in developing and presenting complex financial issues in a clear and compelling manner
• Humble, scrappy, and thrive in a dynamic and fast-paced environment

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

As a Client Success Manager in our Mid Market segment, you own Modern Health’s employer relationships from launch through contract renewal. You are responsible for driving product adoption and engagement and, over time, client retention. You partner closely with senior HR executives and business leaders, serving as a product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product teams allows us to continually improve the functionality and benefits of the platform. 

Ideal candidates have prior experience managing large-scale client relationships and are comfortable analyzing data and using it to make strategic and prescriptive recommendations. We’re looking for someone excited to positively impact the lives of millions in a highly visible role. 

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Manage a portfolio of accounts, serving as the face of Modern Health for our customers
• Build and manage strategic relationships with a broad range of stakeholders, including HR Executives, Benefits Managers, and consultants
• Align with clients to define and execute a program strategy for Modern Health that integrates within their broader benefit offerings 
• Partner with clients to meet and exceed their business objectives
• Convert “model” clients into Modern Health champions, leveraging their success for references and case studies
• Drive utilization and engagement; ensure clients and their employees are utilizing key product features to maximize success
• Use account data to understand opportunity/risk
• Drive meaningful outcomes (e.g. improved wellness outcomes, benefits, retention, and renewals, or product expansion)
• Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and drive the successful adoption of Modern Health
• Identify, manage, and resolve client risk areas & escalations and proactively develop solutions to avoid churn 
• Experience working with customers who have employees spread across disparate functions (including warehouse populations)

Who You Are

• 4+ years experience managing relationships or selling to HR leaders or clients within the B2B tech and/or employer benefit space 
• Strong interpersonal, relationship-building, and listening skills
• An owner in everything you do; you lead with independent thinking and autonomy
• A proven track record of success with enterprise or mid-market accounts 
• Experience and comfort using data to share insights and make actionable recommendations  
• Experience managing client launches, renewals, and upsell
• Engaging presentation skills, and a desire to lead projects with high visibility
• Excitement for tackling and building processes around new challenges: you enjoy problem-solving, have keen attention to detail, and are motivated to drive ongoing team improvement
• The flexibility and agility to work cross-functionally in a fast-paced environment with a sense of urgency and demonstrated initiative and independence
• A sincere interest in and empathy for your clients and co-workers
• Experience working in Salesforce, Gainsight, Jira, Google Suite, and Zoom
• Passion for our mission and understanding of the healthcare/benefits space 
• Intellectually curious and a fast learner

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

The benefit of working at a start-up is that you'll be given lots of responsibility and the opportunity to have true ownership as we build out our products. This is a unique opportunity to use your coding powers to make a direct impact in people's lives. We need a full-stack engineer who can pick up and understand complex technical areas quickly, is enthusiastic about building new products, and can develop scalable systems in a maturing service-oriented architecture. We are hiring across Tech to: 

• Create best-in-class member experiences, anchored on sustainable care products that blend innovative cost-effective care modalities, drive positive outcomes, and meaningful engagement.

• Offer enterprise capabilities required to fundamentally change the future of mental health care delivery, and ensure Modern Health drives positive outcomes at scale and across the globe.

• Empower our engineers to deliver software that is high-quality, secure, and scalable. 

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Full stack web application development with a focus on frontend
• Implement web and mobile user experiences using React & React Native
• Build and maintain GraphQL APIs powered by Python services (Django, Flask)
• Engineer efficient and reusable systems that drive complex web and mobile applications 
• Maintain HIPAA and GDPR compliance and general security through best practice implementation 
• Tackle tough design and product problems 
• Lead ambiguous or large projects working collaboratively with design, product, cross-functional partners, and other engineers to deliver delightful user experiences 
• Write and maintain technical documentation, unit tests, and integration tests 
• Be a thought leader in strategic engineering and tech initiatives
• Lead and contribute to cross-team engineering forums and on cross-team engineering projects
• Mentor other engineers to scale your impact both on your home squad and across the engineering department
• Provide compassionate and impactful reviews of technical project plans
• Provide compassionate and impactful code reviews

Our Stack

• React, React Native, Typescript, Redux, Vite
• GraphQL, REST
• Python, Django, Flask, aiohttp 
• PostgreSQL, Redis 
• Docker
• Amazon Web Services (AWS) including ECS, RDS, Cloudfront, etc.

Who You Are

• 8+ years of relevant software development experience in one or more general purpose programming languages 
• At least 2+ years of production experience in full stack web development including working with React, Javascript, React Native, and Python strongly preferred
• Experience building and maintaining GraphQL and/or REST APIs
• Experience with scaling relational databases (e.g. PostgreSQL) and writing performant queries 
• Excellent written and verbal communication skills 
• Ability to work effectively with and mentor a distributed development team
• Passion for building something to improve the lives of others
• Experience leading and architecting large-scale projects as a technical thought leader

Bonus points if you have experience in

• Native mobile development experience
• Real-time messaging
• Notifications flows, including push notifications
• Experience with SQL, bash, or other scripting languages to facilitate debugging or developer experience contributions
• Working with AWS or other cloud platforms
• Working at a high growth startup 
• Working on SaaS software 
• Working in Health Tech or HR

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

The Customer Operations Manager is a highly visible role across Modern Health’s go to market teams. You will play a key role in driving the effectiveness and efficiency of our Customer Success (CS) team including development of strategy & processes and proactively managing the performance of the post-sales business. The role acts as an advisor to the CS leadership team and is responsible for driving performance, forecasting, retention and other high impact activities. This is a unique role where you will both shape leaderships’ thinking around business performance and create the operational frameworks to support Modern Health’s growth.

This position offers a candidate with experience in Consulting, CS/Revenue/Sales Operations, Business Operations, or Strategic Planning an exciting and high-profile opportunity to influence the trajectory of the business, interact with Modern Health’s most senior CS and executive business leaders, and become an impactful operator within Modern Health. In this position, you will report to the Senior Manager, CS Strategy and Operations.

This position is not eligible to be performed in Hawaii.

What You’ll Do

Data

• Develop deep understanding of the metrics that drive Customer Success and manage Client Success data with the goal of driving insights to actions
• Ensure data quality across various systems of record and flag areas of continuous improvement
• Monitor dashboards daily and communicate actionable insights to CS leaders to guide short- and long-term execution of goals

Process

• Provide project/program management and manage day-to-day CS operations tasks (e.g., reporting and analysis)
• Fully document existing and new/improved processes in a centralized location
• Collaborate with cross-functional teams (sales, marketing, product, operations, compliance, etc.) to implement Client experience process improvements

Technology

• Directly contribute to the CS business strategy by designing and implementing new or improved technical processes and workflows within the CS technology stack
• Design and implement digital success programs and journey orchestration within Gainsight for the tech-touch Client segment
• Manage our systems and tools as well as the implementation of new solutions, including requirement gathering, design, testing, training, successful roll out and continuous improvements within the CS technology stack
• Make recommendations to improve effectiveness and efficiencies or our tools through development and adoption of best practices and standardized procedures

Who You Are

• 3+ years in management consulting, Customer Success or Business Operations
• Knowledge and experience with typical CS SaaS tech stack such as SFDC, Gainsight, Marketo, Looker, and Gong with specific expertise in Salesforce and Gainsight
• Experience using and developing reports, metrics and dashboards with Salesforce, Looker or other relevant business intelligence tools
• Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making
• Experience designing and executing complex data analyses to deliver insights on business performance
• Strong project management skills and ability to mobilize cross-functional teams towards common goals
• Experience working in high-growth, performance focused environments
• Able to move seamlessly from big picture thinking to operational tactics
• Experience working in Enterprise SaaS businesses

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Modern Health is looking for a leader for our Revenue Operations team, specializing in Sales Operations. The Director of Revenue Operations will partner with our Sales, Marketing and Partnerships leadership in running a high-performing Sales Operations team, and owning our annual planning process for Go-to-Market.

You will be a critical leader in our go-to-market organization - reporting to our VP of RevOps and partnering with leadership and teams across Marketing, Customer Success, Sales, Finance and Product to drive step-change revenue outcomes and impact. You will help design the strategy, build and maintain our infrastructure, level-up our analytics, and optimize our go-to-market organization across Sales, Customer Success, Partnerships and Marketing. You will help us innovate data-driven approaches to growth, lead your own team, and launch strategic projects to drive revenue at a high-growth B2B SaaS company. 

The ideal candidate has a deep understanding of Revenue Operations best practices in SaaS companies, and has a knack for servant leadership. This position is not eligible to be performed in Hawaii.

What You’ll Do

• Lead and inspire
  • Manage three team members upfront, building up your team over time
  • Act as an effective and caring people-leader -- developing and attracting talent, and helping scaling our team and company culture
• Own forecasting and annual GtM planning 
  • Own and uplevel our sales forecasting and pipeline management 
  • Run our annual GtM planning process across target-setting, coverage plan & team design, quota and incentive plans, etc
  • Own intra-quarter reporting on the state of our revenue funnel and tracking against plan
• Own revenue infrastructure and commissions administration 
  • Be a primary owner of our overall revtech stack, and own the roadmap to keep us two steps ahead 
  • Own our commissions administration process for Sales and Partnerships 
  • Identify systems opportunities, build new processes and capabilities
• Help level-up our insights on our business and market
  • Ideate and evaluate hypotheses for improving outcomes across our revenue funnel
  • Help demystify our prospect to customer journey - codifying actionable learnings in partnership with Enablement
• Own and execute step-change initiatives
  • Partner with our GTM leadership team to identify and launch step-change strategic opportunities - for example, the launch of new channels or greenfield markets
  • Lead cross-functional efforts to improve or reimagine parts of our revenue funnel
  • Key contributor to quarterly prioritization and OKRs
  • Help scale our ‘Revenue Lab’ to continuously test improvements to our prospect through customer journey

Who You Are

• The ideal candidate has a strong background in enterprise Revenue / Sales Operations with 7+ years of experience 
• Builder with a bias to action and a results-oriented mindset. You build great programs and teams, and are known for measurable impact. You help to improve results in organizations during periods of high growth and change
• Excellent collaborator and humble expert
• Experienced with sales and mktg functions in high-growth startups (a builder vs. optimizer) -- and in teaming effectively with multiple revenue functions. You know the standard playbooks but build for situational impact
• Experience building and leading teams -- compassionate, empathetic and effective people leader known for developing your people 
• First class problem-solver - can quickly translate ambiguity into insight and actionable recommendations
• You have empathy for reps and are invested in their success and understand the pain points experienced by reps at each stage of the sales cycle; experience working in sales preferred
• Top-class analytics skills - understand the importance of data and acumen
• Understands the prospect through customer lifecycle -- from a CX, revenue funnel, and staffing perspective 
• Excellent communicator. Can lead sessions with executives, provide clarity to reps and managers, and build effective presentations
• Proficient across the RevTech stack -- SalesForce, forecasting tools, workflow infrastructure such as LeanData, etc. You understand all SFDC admin capabilities (validation rules, process builders, etc.) - and can help guide the team and build yourself when needed
• Experienced with agile methodologies and sprint planning. JIRA familiarity preferred 
• Bachelor’s degree required; MBA a plus
• Financial and/or consulting background a plus

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We are seeking a highly organized and detail-oriented Executive Assistant to provide comprehensive support to our CEO. The successful candidate will be responsible for managing the CEO's schedule, coordinating meetings and appointments, handling correspondence, and ensuring efficient communication across the executive team.  We are looking for an experienced and detail-oriented Executive Assistant who thrives in a fast-paced environment. The ideal candidate will be proactive, strategic, and possess exceptional organizational skills. This role requires the ability to anticipate the needs of the CEO, provide detailed administrative support, and contribute to the overall efficiency and effectiveness of the executive team. This person understands how different priorities come into play on an execs calendar, enjoys making processes more streamlined and efficient, and has a meticulous eye for detail. Additionally, you enjoy planning company events, improving team morale, and care about the cross-functional connections your exec is building with key stakeholders. 

This position is not eligible to be performed in Hawaii.

What You’ll Do

• CEO
  • Manage complex calendars using Google Calendar - including vetting, prioritizing, and providing recommendations to optimize the CEO’s time and productivity 
  • Coordinate domestic and international travel arrangements as needed and process travel expense reports in a timely manner 
  • Follow up and provide reminders on project deadlines, to do items, and deliverables as well as prepare and coordinate materials for meetings, presentations, and reports 
  • Triage and reply to emails, Google comments, Slack channels, and text in a prompt and timely manner
  • Facilitate large meetings, conferences, speaking engagements internally and externally 
  • Act as a liaison between the CEO and internal / external stakeholders to ensure seamless communication and coordination 
  • Manage personal arrangements such as: booking flights, hotel reservations, car service, appointments, etc.
  • Perform research, assist with projects and organization, carry out miscellaneous requests to gather information to support decision making processes 
  • Handle confidential and sensitive information with the utmost discretion and professionalism
• Executive Team 
  • Build trusted partnerships with the Executive Assistant team, the Executive team, and the People team
  • Work closely with the Executive Assistant team and C-suite executive on priorities for the exec team and broader company’s goals 
  • Assist with the scheduling of multiple stakeholder meetings a timely and responsive manner
  • Lead and organize event planning and coordination for team meetings and offsites
  • Plan team morale events as needed
  • Manage the executive team’s offsite and travel budget
  • Contribute to leadership meetings by taking notes and tracking action items in partnership with the Chief of Staff

Who You Are

• Bachelor’s degree or equivalent practical experience
• Minimum 5 years of administrative experience
• Minimum 3 years of experience supporting a VP-level leader in any sized business or a Director-level leader in a global business
• Master at everything Gsuite
• Curious about learning new things - open to work on other projects as needed
• Familiarity with Salesforce, Looker, Okta a plus 
• Experience supporting multiple leaders and stakeholders with efficacy and accuracy
• Top notch communication skills with ability to build strong relationships with both internal and external stakeholders
• Team player that can easily handle changing priorities and multi-task in a fast-paced environment 
• Wiz at prioritizing leaders’ calendars with the ability to make judgment calls and decisions based on a rapidly changing landscape  
• Demonstrated ability to drive projects and programs to successful completion, including building productive, cross-functional relationships and aligned objectives 
• Thrives with owning one-off projects and seeing them through to fruition with minimal oversight
• Impeccable organizational skills with a strong attention to detail
• Prior experience coordinating projects and events
• Discretion to work with confidential information

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

Join a mission driven Member Operations team that is focused on enhancing and supporting the member journey. The ideal candidate thrives in an environment where they are able to both help individual members and build our operational processes that will enable their function to scale. They appreciate the complexity of a member’s mental health journey and will go above and beyond to make it the best possible experience. They love solving complex technical problems, analyzing member trends, and working cross-functionally with other stakeholders. The role will be on the Member Support team and will report to the Member Support Manager.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Develop a deep understanding of the Modern Health member journey and the various support touch points along the way
• Be the expert on the technical side of the Modern Health product and service offering
• Support members and ensure they are receiving the best level of care in a timely manner
• Manage member escalations and find creative solutions to get them access to care
• Assist in developing a long-term support strategy that can enable large enterprise sized launches
• Make recommendations to improve effectiveness and efficiencies or our tools through development and adoption of best practices and standardized procedures
• Complete other special projects as needed

Who You Are

• 1-2 years of support experience at an a technology or healthcare company; early stage start-up experience preferred
• Ability to create clear and thoughtful documentation
• Experience and comfort utilizing a CRM like Zendesk and/or Talkdesk
• Empathetic and loves helping others, especially when it comes to their mental health journey
• Strong verbal and written communication skills
• Works well with different kinds of people and is great at building relationships
• Excellent organizational skills and a keen eye for detail
• Ability to thrive in a rapidly changing environment, continuously learn, and successfully manage projects with a sense of urgency
• Enthusiastic and methodical when it comes to problem solving and then leveraging data to come up with creative and impactful solutions

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We are looking for a tenacious Senior Market Expansion Manager to drive commercial success in our install base. You will serve as the internal face of our expansion motion. With a high level of passion you will thrive on finding innovative solutions to drive expansion within current customers.

To be successful in your role you will be driven to exceed targets, drive innovative approaches to all areas of the role and be a player coach. You are naturally collaborative and possess the ability to drive results through influence. You will be a confident communicator, leader and negotiator.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Overall management of the strategic and operational activity with expansion motions
• Identify opportunities, qualify and manage an opportunity pipeline, collaborating with CSMs and PMs to drive opportunities to success
• Create and implement expansion plans and associated training to achieve our expansion targets
• Influence and secure a pipeline of potential partners
• Network and build internal and external relationships
• Analyze the market potential and understand market trends
• Thoroughly understand and represent our brand, products and services to assist in presenting to clients
• Collaborate with CSMs to understand the entire commercial process
• Lead the strategy and collaborate with CSM Leadership on GTM expansion playbooks
• Produce and present the management information reports to Leadership team when necessary
• Continuously develop expansion engagement strategies and build playbooks for broader consumption

Who You Are

• Sales leadership experience
• Expansion experience through an existing install base
• Strong experience in contract negotiations
• Articulate demeanor and communication skills
• Excellent commercial acumen
• Strong organizational and multitasking skills
• Able to work in an agile and dynamic environment
• Ability to balance both business and customer needs
• Strong initiative skills
• Broker experience a plus

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

We're looking for a Provider Experience Associate to join our Provider Success team. In this role, you will work with a team that supports our global network of providers (coaches, therapists, and Psychiatry & Medication Management providers). This position reports to the head of our Provider Experience team and will work directly with providers in our network as well as cross-functionally with our Clinical Strategy & Research and Tech teams.

What You’ll Do

• Play a central role in managing and supporting our active provider network to deliver an exceptional provider experience
• Develop an understanding of the Modern Health provider journey and the various support touch points along the way
• Communicate with and support providers, ensuring they are set up for success so they can deliver quality care to our members
• Partner with our Member Ops team on member feedback and manage provider escalations, finding creative solutions to get members access to care 
• Create, maintain and improve on our tools, systems and documentation related to Provider Success and Operations
• Collaborate with cross-functional teams to identify process improvement opportunities
• Complete other special projects as needed

Who You Are

• 1-3 years of relevant work experience; start up experience is a plus
• Strong verbal and written communication skills
• Excellent organizational skills and loves checking things off your to-do list
• Structured thinker and a solution oriented problem solver 
• Comfortable working across multiple technical systems and troubleshooting issues 
• Takes initiative, identifies pain points for improvement and successfully manage projects with a sense of urgency
• Works well with different kinds of people and are great at building relationships
• Ability to thrive in a rapidly changing environment and continuously learn

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

The Role

The Senior Provider Growth Associate is pivotal in Modern Health's organization and will report directly to the Head of Provider Growth. With 1-3 years of experience in a related field, this position involves various responsibilities, including lead generation, database management, partnership development, user experience optimization, and direct recruiting. The role entails collaborating with internal teams to enhance the provider database, implementing automated processes for outreach campaigns, refining the signup and onboarding processes, establishing strategic partnerships with universities and organizations, designing engaging landing pages, and recruiting new coaches and therapists into the network. The ideal candidate possesses strong analytical skills, proficiency in Salesforce and database management, and excellent communication abilities. They should also be creative, detail-oriented, and adept at optimizing user experiences and creating compelling online content. This role offers the opportunity to drive growth and contribute to expanding Modern Health's provider network.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Enhance the internal provider database by identifying and incorporating additional relevant data
• Collaborate with Salesforce admin to develop and implement automated processes for targeted outreach campaigns
• Evaluate and refine the provider signup flow, application, and onboarding processes
• Provide constructive feedback on user experience and address inefficiencies to improve overall satisfaction
• Establish partnerships with universities and other organizations to identify providers early in their careers
• Focus on cultivating relationships with providers willing to accept competitive per-session rates
• Build and maintain relationships with external organizations to expand the network of potential providers
• Design and create engaging landing pages to attract providers and facilitate a seamless signup process
• Optimize landing pages for enhanced user engagement and conversion rates
• Recruit new coaches and therapists into the Modern Health network, including outreach, vetting, onboarding, training, and more

Who You Are

• 1-3 years of experience in a related role, demonstrating a strong lead generation and partnership development track record.
• Proficiency in Salesforce and experience with database management.
• Have experience in using Outreach and Looker
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Creative mindset with the ability to optimize user experiences and create compelling online content

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement