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Drips is hiring a Remote Account Executive, Healthcare

Account Executive, Healthcare

Job Overview:

Drips is seeking an experienced Account Executive to lead our sales efforts with health insurers and providers. As the Account Executive, you will be responsible for developing and executing a sales strategy that drives revenue growth, expands our customer base, and solidifies Drips' position as a trusted partner to the healthcare industry.

Duties/Responsibilities:

  • Develop and execute a sales strategy to drive revenue growth and expand our customer base within the healthcare industry.
  • Build and maintain relationships with health insurers and providers and key stakeholders to understand their needs and identify opportunities for partnership.
  • Work with the product team to ensure our offerings align with the needs of the healthcare industry and develop custom solutions as needed.
  • Collaborate with other departments to ensure seamless delivery of services to our healthcare clients.
  • Develop and maintain a deep understanding of the healthcare industry, including trends, regulations, and competitive landscape.

Qualifications:

  • At least 5 years of experience in sales, with a track record of success in selling to health insurers or providers.
  • Strong understanding of the healthcare industry, including key players, trends, and regulatory environment.
  • Proven ability to develop and execute a sales strategy that drives revenue growth and expands customer base.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
  • Strategic thinker with a track record of driving innovation and growth.

About Drips:

Drips enables enterprises to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversations to date, enabling us to deliver automation at a scale that no other competitor in the messaging industry has been able to match. That’s why we’re the platform of choice for some of the world’s most recognizable enterprises.   

Drips’ focus on empowering enterprises to capture intent and drive meaningful conversations has sparked rapid growth since the company was founded in 2016. Drips nearly tripled 2019 sales in 2021. We are well funded and looking to accelerate the next era of growth and expansion of our team. 

However, we’re more than just a high-growth company; we’re also a community. Even though we work remotely, we still embrace the core values that help us achieve personal growth. Every member of the Drips team has a direct impact on our company! If you want to love the product you work on, solve hard problems, and grow your career — we want to talk with you!  

Drips Core Values:

Drips core values are central to how each employee executes their role daily and exceeds. Below are how we exceed in each core value

Lean – We find the right mix between administration and simply doing things. Over complicating tasks can add time without providing benefit, however just doing things without a plan can add time when course correction is required. To exceed, we finish work in a timely manner while reviewing to make sure we are striking the right balance between the two. Implementing streamlining methods to existing processes ensure we evolve and stay lean.

Passion – Expressing passion daily is the desire to do the job but evolving in the job to expand beyond the base role and taking on additional projects and roles to help teams outside your own while maintaining your individual workload. Understanding that all of the activities we take are to enable our clients, and thus Drips as a whole to be successful. Asking the question, “How is what I am doing today, enabling the success of my teammates and my clients”

Happiness – Finding the balance in both your personal and work life. Participating in group and team activities as you see fit but understanding that life is about more than just coming into the office daily. Drips has telecommute possibility available, overall wellness programs and additional benefits that assist. True enthusiasm for what we do is essential but comes from understanding the business overall and how we fit into it.

Improve – Never accepting the status quo and being entrenched in a process or workflow. Finding ways to streamline and innovate while bringing those improvements to leadership. Improvement also means understanding the anticipated benefit and it improves our daily working experience, your teammates and Drips Clients overall.

Team – We support and assist our teammates, even if it is outside of our typical duties. We take on additional projects for their added value whether they impact your day to day work or not. Being part of a team involves being in close contact every day, respecting each other and the work we do is essential however to exceed in Team, we move outside of our direct team, to the company team as a whole and understand how we impact everything and the value we provide.

Drips is an equal opportunity employer and welcomes applicants from diverse backgrounds. We offer a competitive salary, comprehensive benefits, and a dynamic and collaborative work environment. If you are passionate about driving growth in the healthcare industry and have a track record of success in sales, we encourage you to apply.

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9d

Partner Account Manager

SamsaraCanada - Remote

Samsara is hiring a Remote Partner Account Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

About the role:

As a Samsara Partner Account Manager, you'll own the full-cycle relationship and management of large-scale strategic Channel partners in the US and Canada. This is a dynamic, entrepreneurial role in which you will work with VAR’s, DMR’s and Distributors to take Samsara’s Industrial IoT platform to market, enabling Samsara to scale its core mission of increasing the efficiency, safety and sustainability of our customers' operations.

The core activities in the role will include relationship building and management from the C-suite down, program building and execution, marketing, technical and sales training/enablement, and data-oriented practice development done in high-touch collaboration with Samsara’s largest channel partners.

You should apply if: 

  • You want to impact the industries that run our world:Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You have innate curiosity in how businesses work:One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
  • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
  • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
  • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.

Click hereto learn about what we value at Samsara. 

In this role, you will: 

  • Own many of Samsara’s existing Commercial Partner relationships within the US & Canada, with responsibility for Partner business development and ongoing relationship management
  • Own the expansion of our existing Commercial Partnership programs within Canada, as well as the investigation of any new, territory-specific partner requirements
  • Manage our existing Commercial Partner intake process for the US & Canada
  • Identify and implement existing Partner intake process improvements and adjustments to meet regional business requirements
  • Identify priority Partner targets for investigation and onboarding across the US & Canada
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • 8-10 years of combined sales & partnership/partner management experience
  • 5-7 years of partner management experience
  • Strong written & oral communication skills, with the ability to work well with internal & external VP level and above individuals
  • Consistent quota (over)achievement in previous roles
  • Partner management experience in high-growth SaaS and/or technology sales environments
  • Experience growing an existing book of partner business as well as hunting and growing net new partner business
  • Strategic program development and program management experience
  • Ability to work solo and effectively manage ambiguity  
  • Consistent track record of building complex and dynamic programs and working with sales teams
  • Comfort with accountability to multiple internal and external stakeholders, with the ability to effectively prioritize between them
  • Sensitivity to the sales cycle and ability to handle complex customer/partner situations

An ideal candidate also has:

  • French language proficiency
  • Excellent prioritization and time management skills
  • Experience within the Fleet Telematics, Fleet Safety, or Connected Operations spaces

Samsara’s Compensation Philosophy:Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$107,100$138,600 CAD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we haveadopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants.As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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10d

Client Manager

SpongeRemote and Hybrid options available

Sponge is hiring a Remote Client Manager

The opportunity….

An exciting opportunity to support the continued business growth and expansion of Sponge’s Bespoke Learning business. The role of Client Manager is responsible for the rapid growth of commercial relationships with key customers

Who we are…We’re a world leading, digital learning provider, designing and delivering training solutions for global brands across multiple sectors and industries including pharmaceutical, technology, finance, retail, manufacturing, and professional services.  Our exciting client list includes some of the worlds’ biggest brands – AstraZeneca, Coca-Cola, IKEA, Tesco, and Royal Mail, to name but a few.  With strong financial backing, we’re growing fast, focused on being a global leader in learning and development, bringing together a heritage of creativity and technology, and applying the latest thinking in learning science to deliver truly effective digital learning.

Job Specification

  • Design, implement and drive an action orientated growth plan which includes expanding existing and prospect stakeholders at C-Suite level and across function to identify account specific growth opportunities across Enterprise level clients
  • Proactively leverage relationships to enter new functions, divisions and/ or geographies
  • Lead multiple opportunities that span multiple geographies internationally and/ or service and products
  • Lead client research and market analysis with a view to identifying growth opportunities within the client account. Leverage these insights to recommend and co-create value driven solutions for the client.
  • Direct and collaborate with Sponge colleagues to drive growth plan action and deliver client, commercial and operational success.
  • Regularly review progress against Account Growth plan targets and KPIs with sales leadership and, as appropriate, stakeholders (incl. executive management)
  • Partner with clients to bring insight and thought leadership to discussions which drives value for the partnership
  • Direct and maintain accurate and timely pipeline, account, and opportunity data to support sales performance reporting to sales leadership
  • Exceeding personal growth targets (monthly, quarterly, and annual


Qualifications and Experience

  • Minimum of 3 years of account development experience
  • Evidence of success with an agency, preferably in digital services
  • Evidence of consistently exceeding targets or quotas
  • Evidence of growing a specific client account
  • Leading sales of complex projects embracing product, technology, and services
  • Comfortable with the typical culture and demands consistent with a high-growth business in a highly competitive market

Sales attributes

  • Commercially minded; able to confidently develop customer support for complex digital learning business cases and value propositions
  • Willing, hands on, problem solver in pursuit of commercial and learning objectives relevant to Sponge and the customer
  • Can evidence communication skills that engage and influence senior and operational stakeholders
  • Natural ability to engage and motivate colleagues and customers
  • Pro-active and energetic in pursuit of quarterly and annual sales targets
  • Ideally, familiar with formal sales methodologies – notably Challenger sales

Ideal Domain Expertise

  • Confident speaker on the subject of the business case for digital learning initiatives
  • Track record of managing and growing digital services revenue and profitability in a named territory or account(s)
  • Must be able to articulate industry trends and key business and technology influences to all the Sponge Learning customers and partners
  • Proven ability to construct compelling business cases in support of digital initiatives
  • Credibility to apply insights to customer commercial and learning objectives and ensure Sponge continues to be regarded as distinctive and innovative

Professional characteristics

  • A sales professional with a passion for digital services
  • Composed and resilient
  • Makes qualified decisions based on factors that drive success factors for Sponge and its’ clients
  • A self-starter and proactive
  • An active listener
  • Instinctively collaborative
  • Pragmatic - willing to develop alternatives to solve problems, make tough decisions and act quickly when appropriate
  • Ambitious – both personally and for the company

What we can offer you……

  • A competitive salary – our priority is to find the right person 
  • Flexible working hours and the opportunity to work from home some of the week 
  • Pension 
  • Income protection and life assurance  
  • 5 weeks holiday plus bank holidays 
  • Your birthday off 
  • A fabulous health cash plan 

Location – Remote and hybrid working options available

Our new headquarters is in the Bristol area (The Paintworks). We offer a mix of home and office working because we believe both are necessary for a high performing team. We know you need some time to concentrate and avoid constant commuting, so homeworking is essential, but we also feel face-to-face time is important too.

We offer remote and hybrid contracts for this role and offer flexible working options also to help find the right work-life balance for you.

We currently have main offices in the UK in Bristol and in Europe in Berlin and Brussels.

Be you, with us!

At Sponge, we are all different. And that’s what makes us great! We hire talented people with different and diverse backgrounds, stories, and perspectives not just because it’s the right thing to do, but because it makes us stronger.

We are actively working and committed to increasing diversity in our teams and management positions. It’s our ambition to create an inclusive environment where we can allbe ourselves together.

What’s next?

If this sounds like you, then you’re on your way to joining a forward-thinking industry leader and a team of like-minded, exceptionally talented people. Simply send us your CV, and we will be in touch.

We can’t wait to hear from you! 

 

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10d

Inside Sales Account Executive

XplorWest Palm Beach, Florida, Remote

Xplor is hiring a Remote Inside Sales Account Executive

Job Description

The Inside Sales Account Executive for the Clearent by Xplor Pay inside sales channel requires inbound and outbound communication to prospective clients given by the lead generation team. There will also be a need for additional inbound and outbound calling primarily to business association leaders and members with whom we have forged strategic partnerships or have as a prospect for partnership. Gathering data and actively listening to prospective and existing clients by using consultative sales methods to fully understand their business, uncover their problems, and identify impact areas.

DUTIES AND RESPONSIBILITIES:

  • Cold/warm-calling key decision makers to generate sales
  • Thinking strategically to create and deliver solutions that provide value to clients’ bottom line
  • Becoming a subject matter expert by acquiring ongoing marketplace intelligence by researching trends and best practices, reading business publications, seeking out learning and development opportunities and utilizing internal training resources
  • Driving revenue by effectively addressing the client's business need, offering appropriate value proposition solutions, creating urgency, and closing accounts over the phone
  • Building and maintaining a healthy sales pipeline to achieve and exceed monthly sales quota
  • Performs other related duties as assigned by management

Qualifications

  • High School Diploma required; College Degree preferred
  • Industry inside sales/lead generation experience
  • Strong ability to initiate, establish, and nurture meaningful business relationships over the phone
  • Flexible with ability to adapt to change in a highly dynamic work environment
  • Outstanding written and verbal communication, presentation and time management skills
  • Proficiency with Microsoft Office, the Internet, and Basic Math Skills
  • Experience working in Salesforce.com or other CRM experience is a plus

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10d

Account Manager (Real Estate)

HomeAdvisor & Angie\'s listOklahoma - Remote

HomeAdvisor & Angie\'s list is hiring a Remote Account Manager (Real Estate)

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.  

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

About the role

This is a unique role where you will be working with homeowners across the country on large scale and high value home improvement projects. The focus of the role will be full cycle sales (from qualifying the lead through to closing the sale) and will also have exposure to project management (remotely managing the project through to completion). 

Success in this position will come to those with a go-getter attitude with exceptional attention to detail & time management skills who are looking for a mix between the competitive nature of sales & the collaborative nature of building something new.

This role will also give individuals the opportunity to actively help build one of our fastest growing business lines.

 

 What you’ll do

  • Kick off projects by responding to inbound leads from homeowners who have requested services on Angi and HomeAdvisor. Consulting and advising on their project to win their business.
  • Leverage our existing network of Service Providers to find the best fit & value for each project
    • Create new partnerships with Service Providers outside of our network by bringing them more business, and helping them reach more customers through the Managed Services program Managed Services program
  • Coordinate high-volume of home improvement projects. Handling all details, from client and service provider outreach, to scheduling and invoicing
  • Cultivate a pipeline of business from 25+ leads per month while managing & advancing existing accounts
    • Including client & service provider outreach, scheduling, invoicing, escalations
    • Manage your business pipeline and develop a strategy for long-term sustained success
  • Develop multiple relationships at once to help as many customers as possible love their home more than they already do
  • Learn, learn, learn!!! With the potential to specialize in certain categories, develop coaching skills, project management, consultative sales approach, vendor management etc.

 

What we're looking for

  • Successful candidates have come to us with a variety of experience and experience levels in
    customer success, sales or account management (or senior customer service roles)
  • Comfortability selling projects and reaching customers by phone, email, and text. Emphasis on calls
  • Experience and/or excitement around building a book of business, ensuring the management and fulfillment of strategic sales and project completion targets, while building and maintaining relationships with customers and outside vendors/partners
  • Ability to work independently with excellent time management; must be able to multitask and handle high volume of relationships and projects at the same time
  • Excellent written and verbal communication skills
  • Attention to detail and strong organizational skills
  • Someone eager to learn and grow!
  • Knowledge of with home services/skill trades and/or real estate is a plus but not required
  • Experience with Zendesk is a plus but not required
  • A proven track record of exceeding quota attainment is required
    • Comfortability with hitting monthly KPIs is key

 

Compensation & Benefits

  • Competitive base salary commensurate with experience, location, and performance
    • Annual On-Target Earnings: $60K - $75K with uncapped potential on commission
  • Ground floor opportunity with the Managed Services team with additional performance-based bonuses and fast growth opportunities for both aspiring managers and individual contributors
  • Full medical, dental, vision packages to fit your needs
  • The rare opportunity to work with sharp, motivated teammates solving some of the business’ most unique challenges
  • Flexible & remote workplace culture & PTO

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Remote is hiring a Remote Account Executive - ANZ

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as an Account Executive, joining our Sales Team. This is a pure hunting role as an Account Executive, driving net new business for Remote.

What this job can offer you

  • Meet and exceed sales quota.
  • Manage the entire sales cycle from prospecting to close as a hunter.
  • Identify new business opportunities and push through the sales motion and cycle.
  • Presentation to prospective and existing customers on Remote’s suite of services.
  • Own the customer relationship and complete the cycle from sale to business completion.
  • Remain in frequent contact with the customers and build strategic and partnership based customer relationships.
  • Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs.
  • Self-generates leads by contacting prospective customers by telephone, cold call premise visits, networking, and industry events.
  • Work with other cross-functional teams to ensure customer success.

What you bring

Technical capabilities

  • Demonstrated ability to initiate and convert prospects, close deals and achieve sales quotas, specifically for net new logos. Experience selling into ANZ markets is essential and selling to other additional APAC markets is preferable.
  • Ability to confidently make cold calls to build pipeline.
  • Success in qualifying opportunities involving multiple key decision makers.
  • Strong problem identification and objections resolution skills, including ability to handle complex commercial and pricing objections.
  • Strong knowledge of sales processes.
  • Strong knowledge and abilities in using full tech stack (LI, Salesforce, Zoominfo, LeadIQ, Outreach, Clari etc)
  • Possesses strong operational and sales playbooks to push deals through the sales cycle.
  • Previous sales hunting experience, or related SaaS sales experience preferred.
  • In-depth understanding of Remote’s services and its position in the industry.
  • 1-2 years of Account Executive experience preferable.
  • Excellent verbal and written communication skills.
  • Business fluency in English is essential. Additionally, business fluency in an Asian language is preferable.

Desirable characteristics

  • Highly self-motivated with ambitions to be in a closing role.
  • Self-directed and able to work independently and as an active member of the team.
  • Resilience and perseverance with a positive attitude.
  • Able to perform under pressure.
  • High level of integrity and work ethic.
  • Efficient in multitasking, prioritization, and time management.
  • Customer obsessed and clear desire to be in a customer facing role.

Job Responsibilities

  • Create 'Land' opportunity deals that include detailed notes with accurate close dates
  • Maintain a clean and current pipeline of volume based, high velocity opportunities
  • Efficiently present and deliver all information to potential clients
  • Proactively answer potential client questions and follow-up call questions in a prompt manner
  • Internal collaboration and communication with key departments that support client process, experience and support
  • Close sales deals efficiently while kindly guiding clients through process
  • Meet and exceed sales quota based on role level and manage the entire sales cycle
  • Identify new opportunities and manage the entire sales cycle from prospecting to close
  • Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs.
  • Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events.

 

Practicals

  • You'll report to: Senior Manager, Sales - SMB APAC
  • Team: Sales, APAC
  • Location: Australia or New Zealand
  • Start date: As soon as possible

Benefits

  • Remote work culture
  • A fair and competitive salary
  • The equipment/tools you need to do your job well and comfortable (MacBook, screen, peripherals)
  • You and your family come first! Unlimited paid time off
  • Flexible working hours
  • Home office setup
  • Health insurance
  • Training allowance
  • Equity

Application process

  1. (async) Resume review
  2. Interview with Recruiter
  3. Exercise + Interview with Senior Sales Manager, APAC (1 hour)
  4. Interview with VP, Sales
  5. (async) Offer

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $72,407 USD to $81,664 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

 

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

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10d

Customer Success Specialist, Payer

KalderosChicago, IL, Remote
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Kalderos is hiring a Remote Customer Success Specialist, Payer

About Our Organization

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! 

What You’ll Do:

For the Customer Success Specialist, Payer position, we’re looking for someone to ensure state Medicaid agencies have a positive experience through excellent customer service, providing comprehensive support through use of Kalderos’ applications, and developing process improvements to enable Kalderos operations to scale effectively. 

  • Work with state medicaid agencies to help bring transparency, trust, and contract compliance to drug discount programs for commercial managed care.
  • Analyze and perform QC and QA to deliver validated dispute reports to state agencies.
  • Engage US state agencies in dispute resolution on behalf of customers through a timely and comprehensive outreach process including monitoring automated messaging.
  • Minimize customer escalations through proactive state dispute and communication monitoring with an emphasis on accuracy.
  • Maintain a clear understanding of customer success criteria and align with assigned Kalderos business objectives (MBOs).
  • Build and maintain workflows and business processes related to the dispute resolution management process.
  • Position yourself as the voice of the state agencies in order to troubleshoot issues that arise among various drug duplicate discount stakeholders.
  • Maintain knowledge base of industry news and state/federal policy regarding changes to invoicing, dispute resolution, and process guidelines.
  • Be curious, listen deeply, and get creative to ensure that we are providing our clients services that optimize and comply with the Medicaid Drug Rebate Program (MDRP) and the 340B Drug Pricing Program

What You’ll Bring:

  • 1+ years of experience in administering and/or implementing a healthcare data management, medical claims, or similar SaaS/cloud-based product or platform or 2+ years in a customer success related role.
  • Demonstrated project management skills - effectively handle multiple customers, escalations, and priorities at once.
  • High level of proficiency with an office suite (such as Google for Business Applications or Microsoft Office) and Salesforce.
  • Ability to effectively communicate via virtual meeting and collaboration software.
  • Strong analytical skills with the ability to process and interpret data.
  • Excellent organization skills - work independently, prioritize and multi-task with minimal direction.
  • A sense of timeliness and urgency to address issues and resolve them expeditiously.
  • High standards for excellence and strict adherence to policies, controls, procedures, and timelines.

Set Yourself Apart:

  • Bachelor’s degree in business, science, technology, healthcare administration field, or equivalent.
  • Experience with the 340B program, the Medicaid Drug Rebate Program (pharmacies, hospitals, clinics, PBMs, state/federal agencies) and/or commercial managed care pharmacy contracts.
  • Experience with data manipulation/data analysis using Tableau, Power BI, SQL, or equivalent.
  • Advanced degree in pharmacy, life science, healthcare administration, or accounting.
  • A keen appetite for problem-solving coupled with a sharp investigative intuition.

Expected Salary Range: $70,000 - $90,000 + bonus

____________________________________________________________________________________________

Highlighted Company Perks and Benefits

  • Medical, Dental, and Vision benefits
  • 401k with company match
  • Flexible PTO with a 10 day minimum
  • Opportunity for growth
  • Mobile & Wifi Reimbursement
  • Commuter Reimbursement
  • Continuing education reimbursement
  • Donation matching for charitable contributions
  • Travel reimbursement for healthcare services not available near your home
  • New employee home office setup reimbursement

What It’s Like Working Here

  • We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
  • We empower each other and believe in ensuring all voices are heard.
  • We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
  • We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Kalderos participates in E-Verify.

 

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UserTesting is hiring a Remote Global Account Director

We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations  discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

The Opportunity

As our Global Account Director (GAD), you'll  responsible for creating, leading and executing a revenue strategy for some of our largest global customers. The role of the GAD includes both new business growth motions (cross-sell, expansion, upsell) as well as customer retention.  You'll work collaboratively with a cross-functional account team to meet/exceed quota targets.  A successful candidate will effectively generate a healthy pipeline and be able to create and direct winning strategies to drive high retention rates.

Other responsibilities include:

  • Meet or exceed growth quota and retention targets
  • Develop and execute winning strategic account plans in collaboration with the account team (Solutions Consultant, Business Development Representative, and Customer Success Manager/Renewal Manager)
  • Generate healthy pipeline coverage to meet growth revenue targets including self-generated pipeline and by working closely with cross-functional groups.
  • Create value across all levels of highly matrixed organizations from individual contributors to senior leadership.  Communicate effectively with executives to articulate value.
  • Build groundswell and consensus between multiple business units and functions to drive global enterprise revenue
  • Executing end-to-end sales cycles - Prospect, qualify, develop, close & grow customers
  • Managing an accurate sales forecast and delivering against forecast expectations
  • Be a trusted advisor and be able to provide solutions to business challenges that are mutually beneficial.

 

What we're looking for:

  • Extensive enterprise SaaS sales experience as a high performer with a documented track-record of exceeding growth quota performance & account retention goals
  • Experience with Account Management and New Business sales motions (Cross-sell/expansion, upsell) with a heavy emphasis on outbound pipeline generation
  • User Experience domain expertise is highly valued, or ancillary expertise selling within Market Research, Analytics, Customer Experience, Consulting/agency, or Research disciplines
  • Experience selling large deals ($250K - $5M+) within large global organizations
  • Experience in executive communications and selling to senior executives and delivering strong business cases, QBR/EBRs and success plans
  • Experience with strategic consultative selling into UX, Insights, Digital/Online Marketing, and Product teams
  • Experience developing strategic account plans for growth & customer retention
  • Ability/willingness to travel ~ 30%+

To learn more about our team, culture, and customers, check out ourcareers page,company blog, andpress/awards. Aside from a great work environment and the opportunity to make an impact, we’re also growing the team quickly–join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on:talentexperience@usertesting.com.If you need to speak to someone please ask!

******

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailingaskPeopleOps@usertesting.com.

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Advice Media is hiring a Remote Account Executive, Digital Marketing

Account Executive, Digital Marketing - MyAdvice - Career PageSee more jobs at Advice Media

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11d

Account Executive, Commercial

Procore TechnologiesCA - Remote Vancouver, Canada, Remote

Procore Technologies is hiring a Remote Account Executive, Commercial

Job Description

We’re looking for an Account Executive, Commercial to join Procore’s Sales Team. In this role, you’ll be responsible for applying an understanding of Procore’s products, sales methodology, processes, prospecting techniques and customer base while selling to strategic mid-size accounts. In this role you will focus on all that can benefit Procore’s world class project management tool for the construction industry. The primary function of this position is new account acquisition. The aim of this role is to grow revenue with an emphasis on new product sales to our customer base. This includes following up on inbound leads, prospecting, qualifying, solution selling, negotiation and closing.

This position reports into the Manager, Commercial Sales and can be based remotely in Vancouver, Canada. We’re looking for someone to join us immediately.

What you'll do:

  • Timely follow up and qualification of new prospects from either inbound leads or customer requests generated by marketing

  • Develop prospecting plans for territory development to build rapport and create opportunities

  • Research accounts, identify key players, generate interest and obtain business requirements

  • Maintain accurate and up-to-date forecasts

  • Provide sales management with reports on sales activities and projects as requested forecasts

  • Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers

  • Manage and maintain accurate leads, opportunities, and account information within Salesforce

  • Achieve or exceed monthly and quarterly targets

  • Obtain repeat business, referrals, and references by applying understanding of the unique requirements of your customers

  • Networking, relationship building, cold calling, lead follow-up through emails, product demonstrations, and execution of service agreements     

What we're looking for:

  • BA/BS or equivalent experience preferred

  • 3+ years of demonstrated successful saas software sales, preferably B2B, full-cycle sales experience

  • Desire to sell into a new market for Procore

  • Experience using a consultative, solution based sales methodology desired

  • Proven record of success in an inside sales and or outside sales based selling model

  • Proven ability to communicate effectively via telephone and email with customers

  • Ability and resilience to work in a fast paced sales environment

  • Ability to develop trusted relationships

  • Proficiency with Microsoft Office products and online collaboration tools

  • Experience with CRM and opportunity management systems, preferably Salesforce

  • Proven ability to develop and manage pipeline and forecasting

Qualifications

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snowflakecomputing is hiring a Remote Account Executive, Federal

Build the future of data. Join the Snowflake team.

Our Federal team is expanding and we are seeking a qualified Account Executive with expertise in the industry. In this role you will use your creative prospecting skills to strategically pursue net new business and expand business for current customers. 

Your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. 

This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. You will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. Our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. 

AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL:

  • Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers
  • Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace
  • Prospect qualification and the development of new sales opportunities and ongoing revenue streams
  • Land, adopt, expand, and deepen sales opportunities with accounts in your region
  • Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan.
  • Work closely with cross functional teams including sales engineering, professional services, marketing, legal and finance. 

On Day One We Will Expect You To Have:

  • 10+ year’s field sales experience with consistent success meeting or exceeding sales objectives selling technical solutions and software products into the enterprise market.
  • Experience selling within the Fed/SLED/DOD space 
  • Demonstrable experience executing enterprise complex sales strategies and tactics within one of the following spaces Data Warehousing, Business Intelligence, Data Science and/or AI/ML 
  • A familiarity with solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
  • The ability to build our product and company like it’s your own, specificallydefining and executing sales plans to meet strategic & financial targets, leveraging industry, partner & Go-to-Market knowledge
  • This ability to provide open, honest and respectful feedback creating an inclusive work environment 
  • A reputation for Making Each Other Better: Resulting in long standing relationships with internal cross functional partners and the ability to create an inclusive work environment
  • Proven ability to independently manage, develop, and close new client relationships.
  • Experience hitting multi million $ revenue targets on an annual basis.

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Palo Alto Networks is hiring a Remote Major Account Manager FSI - Spain

Job Description

Your Career

The Major Account Manager FSI partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

  • As a Major Account Manager FSI,  you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
  • Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
  • Create clear goals and complete accurate forecasting through developing a detailed territory plan
  • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
  • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
  • Travel as necessary within your territory, and to company-wide meetings

Qualifications

Your Experience

  • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred
  • Experience, knowledge and relationships within FSI Customer Market is required 
  • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
  • Technical aptitude for understanding how technology products and solutions solve business problems
  • Identifies problems, reviews data, determines the root causes, and provides scalable solutions
  • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
  • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
  • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
  • Excellent time management skills, and work with high levels of autonomy and self-direction

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Palo Alto Networks is hiring a Remote Global Account Manager

Job Description

Your Career

The Global Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth.

We know the Cybersecurity platformization opportunity is significant. Our solutions are best-of-breed and tightly integrated at the same time to solve our customers` most complex security problems. Companies are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

  • You will own revenue expansion within Palo Alto Networks’ largest customer(s)
  • You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve customer(s)
  • Your consultative selling experience will identify business challenges and create compelling solutions
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks
  • Create clear goals and complete accurate forecasting through developing a detailed territory plan
  • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
  • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
  • Travel as necessary within your remit

Qualifications

Your Experience

  • Possess a successful track record selling complex-solutions to global enterprises
  • A hunter mentality
  • Experience and knowledge of Cloud/ SaaS-based architectures, ideally in a networking and/or security context
  • Experience cultivating mutually beneficial relationships with partners (system integrators, resellers, consultancies, ISVs) to expand the go-to-market approach for our customers
  • Able to lead all aspects of the sales cycle with the ability to uncover, qualify, develop, and close big tickets as well unlock new growth opportunities
  • Possess a successful track record making/exceeding sales targets
  • Excellent time management skills, and work with high levels of autonomy and self-direction
  • English and German language proficiency - strong communication and presentation skills
  • Willingness to travel

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Suki is hiring a Remote Customer Success Account Manager (Remote)

What we want to accomplish and why we need you

Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

What will you do everyday? 

Help lead the charge growing our Small and Medium Business Segment!  Suki is growing and physicians are excited to learn about our solutions!  Your main objectives will be to focus on responding to, identifying, and closing new business opportunities, growing and expanding our footprint within existing small to medium business accounts and onboarding these users.  

This goal entails:

  • Building, cultivating and leveraging relationships in your targeted accounts to drive and uncover new business opportunities in your region 
  • Cultivating existing relationships while establishing new ones with key clinical/IT stakeholders. 
  • Identifying new Suki users within the SMB/Small Groups in collaboration with your colleagues in Customer Success
  • Work closely with Marketing on campaigns to target new users within SMB/Small Groups accounts
  • Maintain accurate account funnel and forecast in SFDC

As a member of the Customer Success team, your role is to also own and manage a portfolio of SMB/Small Group customers and drive the successful training and adoption of all segments of Suki users. You will be responsible for engaging with external parties such as customer teams, practice managers, and IT support teams to ensure Suki and users are set up for success. You will also be responsible for proactively identifying and driving the resolution of risks and issues that you encounter in the field, and for developing creative solutions that will best meet the needs of our customers. 

We’re looking for a detail-oriented and process-driven Customer Success Manager who will be responsible for ensuring our Group customers thrive with Suki’s products. The Customer Success Manager is responsible for cultivating and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities. You will also translate your learnings from training users into periodic business reviews and engage with our customers on opportunities to expand usage and increase the value of our partnership. You will use metrics, regular interaction, and other attributes to maintain an accurate gauge of customer health, continuously working to improve/maintain a healthy state, measure the success of our deployments, and identify opportunities for deeper engagement. This individual will also take the lead in identifying and solving for customer barriers. They will be responsible for escalations and assuring a strong voice of the customer to internal Suki stakeholders

Ok, you're sold, but what are we looking for in the “perfect” candidate?

  • Results-driven: results matter, winning matters.  You can achieve your goals with minimal supervision and processes.  You can quickly assess how to reach your objectives and who can help you get there.
  • Executive presence and consultative approach: You exude confidence and integrity, have great listening skills, and can translate client’s needs and challenges into a strategy that aligns with them. 
  • Customer Mindset: Manage your portfolio of customers and establish a role of trusted advisor, building relationships at all levels within the organization. Develop an understanding of Suki products and help customers adopt and leverage our products to meet their goals and business needs. 
  • User-focused: You find joy in providing At-The-Elbow training to care providers on our products. You have an innate understanding of user behavior, and ensure users are receiving quality service.
  • Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact.
  • High-Accountability: You can be counted on to consistently deliver high-quality work while representing your team in the field
  • Strong strategic planning, problem-solving, critical thinking, decision-making and analytical skills
  • Technical and clinical acumen necessary to carry meaningful conversations with IT and clinical folks
  • User-centered: You are obsessed with the customer experience. You’re energized by talking to customers and you can’t wait to translate key consumer needs into business and product requirements. You have an innate understanding of user behavior.
  • Data Driven: You use metrics to drive decision making.
  • Self-starter: You are motivated by impossible challenges and energized by creating something new.
  • Process Oriented: Our customer care process will constantly need to be iterated on to ensure our users have the best experience possible, and you’re excited about this.
  • Adaptability:  You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact. Believe that “what got you here, won’t get you there”.
  • Rigor: You are detail oriented and hold others to a high standard.

Qualifications*

  • 3-5+ years selling complex Healthcare IT SaaS to Healthcare Executives into small and medium-sized hospital systems, boutique clinics, and co-ops
  • 3-5+ years of customer facing experience within healthcare SaaS (provider, PBM, Enterprise, or payer interface preferred)
  • Experience leading through customer escalations, executive summaries, and presentations
  • Demonstrated ability to develop strategies to convert competitive accounts  
  • Strong track record of meeting/exceeding sales targets
  • Exceptional communication, presentation, and conflict resolution skills
  • Willingness to travel 25% approximately a week per month
  • Technical understanding of cloud services, EMR integration and understanding of SaaS solutions
  • Familiar and adept with using Salesforce
  • Bachelor’s degree required

* We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Suki

  • On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
  • Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
  • Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale.
  • Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
  • Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
  • Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

 In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $90,000 to 100,000 in CA.  This range is not inclusive of any annual variable targets, discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

 

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Qualtrics is hiring a Remote Federal Enterprise Account Executive - Canada

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Account Executive - Federal - Canada 

Why We Have This Role

Our Canadian team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations and governments in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. The Federal Government is a current customer across multiple departments with tremendous opportunity to expand.

How You’ll Find Success

  • You are known for your strong work ethic
  • Hunter mentality
  • You thrive in a competitive, collaborative environment

How You’ll Grow

  • Structured promotion process/auto promotion process
  • Career Action Planning with Manager
  • Qmobility

Things You’ll Do

  • You sell the Qualtrics platform and become trusted advisors to C-Suite, DM, ADM, Director, and VP level leaders
  • You engage with clients at all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close
  • You drive net-new revenue growth through new logo acquisition and expansion of current accounts
  • You educate clients on packages and options applicable to their situation, demonstrating how features and benefits match their needs
  • You develop and execute strategic plans for your territory and create reliable forecasts
  • You focus on self-development through daily training and enablement

What We’re Looking For On Your

  • You earned a Bachelor's degree
  • You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications
  • You have a proven track record of hitting and exceeding quotas
  • You love closing complex, consultative deals
  • You have experience working with the Federal Government of Canada
  • You are able to travel when necessary
  • You have 8+ years of sales experience 

What You Should Know About This Team

Qualtrics’ team is dedicated to changing the way our customers focus on Experience data. Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that’s a solution you can get behind! 

As an Account Executive, you will focus on growing new revenue through strategic, relationship-based selling, a hunter mentality, and educating prospective and current customers on the value of Qualtrics XM. Our most successful Account Executives have a track record of exceeding quota, acting as trusted advisors to clients, and being passionate teammates. The Corporate Canada team exceeded targets in 2023 with 60% of it's Account Executives being promoted. Come join a winning team!

Our Team’s Favorite Perks and Benefits

  • Salary + Uncapped Commissions and Accelerators
  • 100% Performance based promotions -- not politics or tenure
  • Quarterly team activities, winter and summer parties, and lots of Qualtrics swag

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. 

​​​​

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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MuteSix is hiring a Remote Account Executive, Client Leadership - Remote

Job Description

This is a remote position, must be on the East Cost.

You will report to the Account Supervisor on the team.

You will be an integral part of daily client communication as it relates to important information regarding assets, status meetings, and overall project knowledge and process. You will become a trusted partner to the internal team and clients through your ability to accomplish tasks thoughtfully and work collaboratively towards a common goal. You should always look for more opportunities to work on several types of projects/productions to further develop your skills and demonstrate how you can lead the team through a successful campaign from start to finish. As the Account Executive, you will:

  • Be the daily resource for clients on projects and general inquiries, requests, build a solid rapport with appropriate clients
  • Partner with clients for strategic and executional needs
  • Demonstrate mature leadership in difficult situations, escalate client difficulties
  • Manage projects independently and can creatively resolve issues along the way
  • Understand when and how to keep Account Supervisor informed on important project details, when to get AS management feedback
  • Sell agency strategies, creative and points of view

Qualifications

  • 2+ years account management experience
  • 1+ years creative agency experience
  • Experience maintaining an organized and up-to-date pipeline of opportunities and quality
  • Write concise logical internal and client documents
  • An understanding of the social and digital development processes

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MedTrainer is hiring a Remote Senior Director Customer Success

Job Description

The Customer Success leader is responsible for building, owning and managing the customer experience post-sale.  This leader defines and executes on a strategy that drives customer retention and drives revenue growth with existing customers.  Success will be achieved through defining systems and processes and building a high performing team that is responsible for onboarding, adoption, customer support, retention, upselling and escalation management.  The Customer Success Leader will manage the customer success team in a way that combines the customers’ goals with the business’s goals to form a cohesive, data-led, and customer-informed process.

The ideal candidate will have extensive customer success experience building and managing teams at a high growth SaaS business.  The leader should have the ability to scale the department assuming revenue growth from approximately $30M in ARR to $75M in ARR.  This is a hands-on role that requires building, managing, improving and scaling the operations over time and growing to a VP-level contributor.

Key Responsibilities:

  • Leading the customer success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies.
  • Creating an optimized & data-led model of the customer journey, then making sure all internal stakeholders are aligned to it. 
  • Driving CS Ops team to deploy systems and build processes that provide leverage for customer success managers so that they can be highly efficient and effective in their daily activities. 
  • Determining the metrics, health scores, and KPIs relevant to each account, the entire team, and the entire business. Determine approach and operationalize how to track and report on these metrics at the team, department and company level.
  • Increasing product adoption, customer loyalty and retention, and customer satisfaction while actively setting and contributing to churn reduction tactics.
  • Collaborating with sales and marketing to create and optimize the upsell and cross-sell strategies the CS team uses to increase ROI.
  • Drafting, approving, and implementing compensation plans for the entire CS team with the goal of encouraging effectiveness and performance and rewarding business objectives (i.e. churn reduction and upselling).
  • Collaborating with the product team to resolve customer issues while also identifying and communicating platform improvements to minimize customer churn and maximize value received by the customer.

Qualifications

  • Minimum 5 years of experience working in Customer Success leading a customer success team with proven performance and specific revenue goal achievement as well as managing customer success operations.
  • Process mindset and ability to define, manage, improve and control processes.  Six-sigma and/or LEAN experience is a plus.
  • Hands on attitude and ability to drive productivity but also be productive.
  • Deep understanding of software businesses, with knowledge of both the subscription and renewal models. 
  • Expert communication skills and the ability to hold C-level customer conversations in difficult situations always working towards a mutually beneficial outcome.
  • Business development knowledge and, ideally, experience in a high growth environment.
  • Strong analytical and goal-oriented mindset backed by expert-level project management knowledge and skillset.
  • Advanced business experience and ability to create strategies, guidelines, and objectives and implement them while driving business growth and creating data-driven reports.

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Databricks is hiring a Remote Named Enterprise Account Executive, Denmark

Job Application for Named Enterprise Account Executive, Denmark at Databricks

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Online Labels is hiring a Remote Regional Account Executive - Texas



Role Summary

The Regional Account Executive requires the ability to think strategically while solving complex problems and offering solutions to clients. Additionally, the position will apply pull-through/push through selling techniques. The ideal candidate will demonstrate a successful sales track record of new account acquisition along with acquired customer growth in the labeling/packaging industry. Target customers include emerging to mid-market brands in consumer products, food/drink, health & beauty, automotive, chemicals, nutraceutical, pharmaceutical, medical device. Industry networking and visibility through professional associations as well as trade show participation is required for this role.  

Location: Texas


Pay: Base Salary plus commission

Benefits:

  • Potential Monthly Departmental Bonuses
  • Medical
  • Dental
  • Vision
  • Paid Time Off (PTO)
  • 401(k) with Company match
  • Holiday Pay
  • Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance)

Summary of Responsibilities

  • Compiles and maintains a pipeline of leads/ prospects derived from industry publications, web searches, networking.  
  • Travels throughout assigned territory to call on regular and prospective customers. Conducts virtual presentations/meetings when not traveling. 
  • Assists clients or prospective clients in evaluating current processes. 
  • Develops and delivers presentations. 
  • Manages RFP process and coordinates internal resources to develop quote prices and credit terms. 
  • Assists in developing and implanting the contract process. 
  • Prepares reports of business transactions and keeps expense accounts. 
  • Works with the Operations, Customer Service and Estimating / Planning Teams to keep account activities and customer expectations met. 
  • Coordinates customer training. 
  • Maintains contact management database in CRM. 
  • Investigates and resolves customer problems. 
  • Attending events, tradeshows, sales meetings as needed. 

      Required Skills

      • New business development skills. 
      • Self-starter who aspires for success (not just monetary rewards) with an entrepreneurial edge 
      • Experience working with emerging-mid market brand houses.  
      • Able to converse fluently at all contact levels within an organization (from Entry Level to Owners). 
      • Possess strong persuasive and interpersonal skills and the ability to close sales. 
      • Excellent presentation, organization, verbal, and written communication. 
      • Must subscribe to high work and business ethics and be extremely self-motivated. 
      • Ability to apply market knowledge relative to competition, market share, opportunities, etc. 
      • Demonstrated experience in analyzing trends, pricing and competitive programs. 
      • Computer proficiency. 
      • High degree of organization required to manage internal and external clients. 

          Experience Requirements

          • A minimum of 5 years B2B Outside Sales Experience in Labeling, or Packaging.  

            Educational Requirements

            • Bachelor’s Degree from A Regionally Accredited College/University. 

              Equal Employment Opportunity

              At Online Labels Group, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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              ServiceNow is hiring a Remote Senior Support Account Manager

              Job Description

              What you can expect from us:

              At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey!

              In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs – we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list:

              • Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most.
              • Flexible working culture to support the balance you need in both work and life.
              • Parental leave programs.
              • Childcare and caregiving benefits.
              • A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program.
              • A global, cross-functional mentoring program.
              • We also have team building activities, various employee belonging groups, volunteering, and community outreach programs.

               

              What you get to do in this role: 

              ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work.

              The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service.

              Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.

              • Comfortable presenting to all levels of management, including C-Level stakeholders.     
              • Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
              • Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs.
              • Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
              • Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
              • Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
              • Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
              • Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
              • Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
              • Act as an escalation point for customer impacting business critical issues.

              Qualifications

              To be successful in this role, we need someone who has:

              • Excellent written and oral communication skills
              • Experience dealing with technical support teams
              • Fundamental understanding of ITSM in enterprise environments and global deployments
              • Comfortable interacting with all levels of management
              • Working knowledge of ITIL incident, problem and release management process and procedures
              • Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model
              • Broad technical understanding in a cloud software environment
              • Growth & collaborative mindset

              Nice to have:

              • ServiceNow platform knowledge or experience
              • Project Management capabilities and principles
              • Service delivery account management experience

              For positions in Colorado, we offer a base pay of 80007,400 - 80087,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

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