Head of Generative AI Solutions and Operations 

Remote position - US

Who we are: 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

What you’ll do:

This is a senior leadership position that will have exposure across the entire business, influencing the vision and implementation of Generative AI strategy and in turn, creating impactful solutions for travelers, partners and external syndication. This can take the form of helping our customers plan their perfect trip, book a hotel, engage in experiences or drive efficiency and effectiveness through the latest advances in Generative AI technologies.

The Head of Generative AI Solutions and Operations is a key leadership role responsible for developing and executing a comprehensive Generative AI data strategy to drive business objectives. This role involves partnering with key business stakeholders, all data and engineering teams including AI/ML, Analytics, Data Engineering, Data Platform, Engineering and external vendors/partners to ensure that the organization leverages data effectively to make informed decisions. In this role you will be responsible for driving the growth and success of our practice focused on generative artificial intelligence (AI). This role requires a combination of leadership abilities, industry knowledge and technical expertise to deliver innovative generative AI solutions internally and externally.

What we are looking for?

You bring a minimum of 10 years experience in leadership spanning Business Management, Strategy, Operations and technical areas such as Data Science, Machine Learning,  and software engineering. This role offers a great opportunity for professional growth with the world’s largest travel guidance company. 

Key Responsibilities:

• Develop and implement a comprehensive growth strategy for the generative AI practice, aligned with the company's overall business objectives. Identify new business opportunities and cultivate relationships with key stakeholders interested in generative AI solutions.
• Develop AI features and offerings: Collaborate with internal teams and external partners as needed to define their AI vision and goals. Design customized AI strategies & offerings aligned with their business objectives, industry trends, and technological advancements.
• Develop Gen AI operational plan, ensuring robustness, sustainability, and cost-effectiveness. Evaluate buy vs. build options and decide on custom applications versus 3rd party solutions. Define and collaborate with other technology and infrastructure teams to build Gen AI platform ecosystem.
• Lead Implementation of AI Solutions: Lead the implementation of AI solutions by working closely with cross-functional teams. Define project scopes, timelines, and deliverables. Ensure seamless integration of AI technologies into existing systems and processes.
• Leverage technical expertise and broad experience to provide guidance and direction to senior leadership, colleagues, and staff.
• Evangelize Tripadvisor employees at all levels on the benefits and opportunities associated with generative AI for content creation and production efficiency. Prepare compelling presentation materials and represent the group as an influential authority on the subject, instilling confidence and motivating the organization to take risks and embrace new technologies.
• Develop partnerships with senior leadership, determining and aligning initiatives with Tripadvisor product, business and technology strategies. Establish collaboration and support for investment in new technology directions.
• Maintain open collaboration with similar companies and industry bodies involved in media production. Understand and participate in industry wide production strategies and standard processes.
• Lead AI Transformation: Drive AI transformation initiatives, including change management, training programs, and cultural shifts. Foster a data-driven mindset within organizations and promote the adoption of AI across various departments.
• Stay Current with AI Developments: Continuously research and evaluate emerging AI technologies, frameworks, and methodologies. Keep with industry trends and advancements to provide up-to-date recommendations.
• Measure and Evaluate: Establish key performance indicators (KPIs) and metrics to track the effectiveness of AI initiatives. Regularly monitor progress, evaluate outcomes, and provide insightful reports to clients.

Qualifications:

• Education: Bachelor's or advanced degree in business management, data science, business analytics, computer science, or a related field.
• Experience: Proven experience in developing and implementing data strategies in complex organizational environments.
• Strategic Thinking: Strong strategic thinking and problem-solving skills, with the ability to create high level strategy in new business areas
• Leadership Skills: Demonstrated ability to lead and influence at a senior level, collaborate with diverse stakeholders, and drive results in a dynamic environment with excellent communication and interpersonal skills.
• Industry Knowledge: In-depth knowledge of emerging trends in business applications of Data and AI, latest developments in technical breakthroughs of AI.
• Change Management: Proven experience in driving cultural and organizational change towards a more data-centric mindset.
• Communication: Excellent communication and presentation skills with the ability to convey complex technical concepts to non-technical stakeholders. Showcase strong interpersonal, verbal, written, and presentation skills when presenting to partners and collaborators.
• Project Management: Demonstrate ability to provide direction and oversight to ensure project resources will be optimized and priorities continually reviewed ensuring alignment with strategic and business objectives.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 #LI-AH1

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

What We Offer 

• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• Competitive salary package including performance bonuses and equity plan
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• State-of-the-art offices: dining, coffee points, and leisure areas

The salary range for this role is $70,000 to $80,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is only applicable for jobs to be performed in New York City. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI_JV1

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

#Viator

#LI-Remote

About Bókun:

Bókun, a proud member of the Tripadvisor Inc. family, is looking for an experienced Marketing Director to join our dynamic team. 

We are the fastest-growing reservation system for the tours and activities industry. We operate with the agility of a startup while being supported by the stability of a publicly traded company in Tripadvisor.

Position Overview:

We seek a strategic and dynamic Director of Marketing to lead our marketing efforts at Bókun. This pivotal role involves crafting and executing marketing strategies that enhance brand awareness, drive customer acquisition, and boost revenue growth. You will lead a talented marketing team and collaborate closely with cross-functional departments to establish our SaaS platform as a market leader.

Responsibilities:

• Develop and implement comprehensive marketing strategies, including branding, positioning, messaging, and go-to-market plans.

• Collaborate with Sales, Product, and other Leadership team members to align marketing initiatives with business objectives and growth targets.

• Lead, manage, and mentor a high-performing marketing team, providing leadership, guidance, and opportunities for professional development.

• Design and execute demand generation campaigns to drive customer acquisition, engagement, and retention.

• Build networks within the wider Viator and Tripadvisor businesses to gain traction and support 

• Oversee multi-channel marketing campaigns, including digital marketing, content marketing, events, webinars, and more.

• Bring offline customers online

• Analyse market trends, competitive landscape, and customer insights to refine and adjust marketing strategies.

• Develop compelling marketing content, collateral, and presentations.

• Drive thought leadership initiatives, including whitepapers, industry reports, and relevant speaking engagements.

• Manage the marketing budget, allocating resources effectively to maximise ROI.

• Collaborate with external agencies, partners, and vendors to enhance marketing efforts and expand reach.

• Represent Bókun at industry events and be a brand spokesperson.

• Monitor and report on key marketing performance metrics and KPIs.

• Stay abreast of industry trends, emerging technologies, and best practices to ensure a competitive edge.

• Be willing to travel for industry events, company and customer meetings (at least 20% of the time)

Qualifications and Experience:

• Over 3 years of experience in a Marketing Director role within the SaaS industry.

• Proven success in driving effective marketing strategies and campaigns in a technology/SaaS environment.

• Strong leadership skills with a track record of managing and mentoring marketing teams. You have 5+ years of people management experience, know how to create a trusting environment by providing ongoing constructive, actionable feedback for your team, and foster an open climate for communication.

• Deep understanding of SaaS business models, target markets, and customer personas.

• Strategic thinker with the ability to translate vision into actionable marketing plans.

• Excellent project management skills to handle multiple initiatives and stakeholders. 

• You have a data-driven mindset, can analyse marketing metrics, and make data-backed decisions. You let data win arguments and are comfortable pulling your data across multiple platforms.

• Experience in a “Scale up” business

• Proficiency in digital marketing, demand generation, and marketing automation platforms.

• You have exceptional communication and presentation skills. You’re equally comfortable operating at 10,000 feet and 1 foot, not hesitating to get in the weeds and operate at the lowest level of detail, but just as comfortable thinking long-term and inspiring a team.

• You have strong organisational skills and attention to detail. You roll up your sleeves and do whatever it takes to make things successful.

• Up-to-date knowledge of SaaS and technology industry trends.

• Unafraid of ambiguity, you thrive in rapid change and learning in ambiguous startup environments.

• You are accountable for leading the outcome and positively shaping our most important metrics. You have experience leading projects, hitting goals, and succeeding in a team environment.

Summary:

If you are a seasoned and visionary marketing leader passionate about driving SaaS growth, we invite you to apply for the Director of Marketing position at Bókun. Join us in leading our marketing efforts, enhancing our brand's presence, and contributing to our continued success in the SaaS industry.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message. 

#LI-Remote

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

The Viator Engineering team is distributed across Europe and is responsible for viator.com, the Viator mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

We’re looking for a Software Engineer II to join our fast-growing team. You can work hybrid from the Oxford or London Tripadvisor office's.

Within Viator we have a fun and friendly environment where the key objective is getting things done. Working closely alongside product managers and designers, our engineers are part of the full process from software design, to code, to test, to deployment and back again. Most of our engineers release code to production every few days and we have a daily release cycle.

This is a Full-Stack role. Viator’s web stack includes Java, React, TypeScript, GraphQL,Kubernetes, SQL and NoSQL databases, and runs on AWS. You don’t need to have experience with everything listed but you do need to be hungry to learn. You will need to have experience of a statically typed, object-oriented language such as Java, C# or C++

Perks of Working at Viator

• Competitive compensation packages, including base salary, annual bonus, and equity.
• “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations. 
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values

We aspire to lead; We’re relentlessly curious;... want to know more? Read up on our values: 

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.  

We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.

Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Application process

• 30 minute call with a recruiter to learn more about the role
• 1 hour technical coding interview with someone from the Viator Engineering team
• Three one-hour interviews with members of the team, covering technical topics - including some coding - and what you would bring to Viator.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

#LI-TA1

#Viator

#LI-Hybrid 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisor captured the online travel market 20 years ago as a Boston-based startup before an online travel market existed. The fact that we still dominate the industry proves that we know how to operate a fast-moving technology company and hire the right people who allow us to maintain that lead throughout the many advancements in technology. As we enter the era of Large Language Models and mobile-based internet everywhere, we are poised to innovate again. As a Tripadvisor Engineer, you will work with some of the best and brightest minds that technology offers and learn best practices and engineering methodologies that will empower you for the rest of your career.

The Site Operations team at Tripadvisor maintains and enhances the core systems that power and support the Tripadvisor.com website. This includes systems in private data centers and over a hundred accounts in AWS. Our scope of responsibilities is vast, and listing them here would take an entire page. Suffice it to say that we are the go-to team for questions about the interface boundaries between these two halves of the company and the deep inner workings of our infrastructure.

As a Site Operations Engineer on the SiteOps team, you will be a force multiplier for our engineering and operations teams, delivering tooling & infrastructure that not only has a direct impact on day-to-day operations but also helps contribute to the future evolution of infrastructure and engineering here at Tripadvisor. You'll be part of a dynamic team responsible for ensuring our services' high availability, reliability, and scalability. We seek passionate engineers with experience in Python, Java, Ansible, PostgreSQL, CentOS, and Alma Linux to help us optimize and automate our infrastructure and deployment processes. We are currently involved in several types of systems migrations, within both the scope of on-prem to AWS/cloud-native migrations and on-prem data centers to alternate on-prem data center migrations. As a SiteOps Engineer, you will be involved in designing and implementing how we perform those migrations, testing them, and then performing them with a “no surprises in production” mindset.

What You'll Do:

• Infrastructure Automation: Design, implement, and maintain automated infrastructure provisioning and configuration management using tools like Ansible to ensure consistency and scalability.
• Monitoring and Alerting: Set up monitoring and logging systems to proactively detect and address potential issues, ensuring optimal performance and reliability in environments like on-prem Prometheus/Thanos, Grafana Cloud, and Grafana Cloud Loki.
• Database Management: Manage hundreds of on-prem PostgreSQL databases, including performance tuning, backups, and disaster recovery strategies.
• Collaboration: Work closely with cross-functional teams, including developers and system administrators, to improve the overall development and deployment processes.
• Troubleshooting and Incident Management: Assist in identifying and resolving operational issues and participate in on-call rotations.

Skills and Experience:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• Proven experience as a DevOps Engineer or similar role, focusing on building and maintaining scalable infrastructures.
• Strong proficiency in Python for scripting and automation tasks.
• Expertise in configuration management such as Ansible or Puppet.
• Solid understanding of PostgreSQL and experience in managing PostgreSQL databases.
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, and GitHub Actions.
• Knowledge of containerization technologies like Docker and container orchestration tools like Kubernetes is a plus.
• Understanding of networking concepts such as load balancing and DNS.
• Strong problem-solving skills and the ability to work in a fast-paced, agile environment.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

#LI-AMCVAY

#LI-Remote

#LI-Hybrid

About Tripadvisor 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We believe travel brings out the best in us, opens our eyes to the world and connects us to each other. Millions of people visit our site and app every month, looking for guidance in planning their next trip. Where to go? What will it be like? Will it be worth it? As Product Designers, we can help take the anxiety out of their travel planning, answer their questions, and more importantly, inspire and empower them to explore the world with confidence. 

We’re looking for a Product Designer IIto play a critical role in shaping our product experience. You’ll work alongside a team of world-class designers, engineers, product managers, and content creators to design for the 450 million+ travelers across the globe that travel with us monthly. 

Job Location: Remote with a preference for east coast or the willingness to work an east coast schedule.

This role is a remote position in the United States, preferably east coast. Occasional travel to company offices as necessary.

What You’ll Do

• Partner closely with designers, product managers, engineers, and researchers to translate user goals into elegant, memorable design solutions 
• Help maintain and operationalize the design system
• Manage multiple projects of moderate scope across the product lifecycle, setting the vision for the user experience, and clearly explaining the strategic purpose and user value behind decisions
• Ensure designs and user interfaces deliver core brand strategy and vision
• Collaborate on user research sessions
• Operate across projects with different speeds and effectively balance big thinking and timely execution
• Be the voice of the consumer, advocating for solutions that deliver the best user experience based on data, user research, and industry best practices
• Actively participate and contribute to team culture, and suggest areas of improvement 

Skills & Experience

• 3 to 6 years experience designing at consumer-focused brands or agencies
• Passion for design systems and data-informed product design
• Incredible design chops with proven experience shipping customer-centric products
• Experience designing for iOS and Android platforms
• Ability to manage multiple projects simultaneously, from concept to completion
• Excellent communication skills, conviction, and a strong design point of view
• A passion for travel
• Portfolio that showcases your contribution to digital products and demonstrates originality, innovation, and strong problem solving skills

What We Offer

• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• Competitive salary package including performance bonuses and equity plan
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• State-of-the-art offices: dining, coffee points, and leisure areas

The salary range for this role is $125,000 to $145,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-REMOTE

#LI-EK1

What You'll Do:

• Thrive in the ecosystem of Hotels Meta Auction, Connectivity and the broader Hotel Technology stack.
• Develop products and features that benefit partners and users, while driving the best results for Tripadvisor.
• Understand and influence the product strategy of the Hotels Team; actively contribute to roadmap planning.
• Develop requirements and specifications that are informed by the product strategy, competitive positioning, customer feedback, technical feasibility and your unique insight.
• Lead cross-functional teams throughout the software development lifecycle, owning the product from conception through launch to maturity and support.
• Own your product area end to end: from back-end of working with partners, connecting and sourcing necessary data and resources, all the way to surfacing it to the travelers on the front end.
• Work closely with cross-functional stakeholders, and directly with customers and partners, to ensure a continuous two-way communication.
• Be data driven - always keep your metrics and measurement in mind. Wherever possible, use data to inform and strengthen your argument. Be comfortable to roll up your sleeves and dive into the data.

Skills & Experience:

• 6+ years of high-scale internet product management experience. Experience with two-sided platforms and API technologies is preferred.
• Strong problem-solving, analytical, and decision-making skills. Able to ask the right questions, interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues.
• Strong technical skills. Able to dive into APIs and other software architecture and design tradeoff discussions with engineering teams internally and externally.
• Strong user centricity. Keeping the end user in mind all along and making sure your products and features will improve the user experience.
• Good business judgment when making decisions and understanding the relevance/impact of each decision on the strategic direction of the team and the business.
• Self-motivation, autonomy, and tenacity - you have a track record of taking on complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges. All while staying transparent and knowing when to ask for help.
• Ability to exhibit concise, clear communication across a variety of audiences across the organization. Spanning a variety of seniority levels, with the ability to clearly communicate up, down and across the company.
• High attention to detail and the ability to effectively lead multiple projects simultaneously. 
• Comfortable with and adaptable to change. We work in an innovative fast-growth environment where products and processes evolve rapidly.
• Teamwork skills are essential because we are better together 
• Passionate about travel.

Candidates Based in the US

The salary range for this role is $155,000 to $175,000 in the US. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

Candidates Based in the UK

Candidates in the UK will have a salary range relative to their geographic location.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-REMOTE

#LI-EK1

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We seek an early career Product Manager for our Partner Platform team to help hotels and restaurants leverage our marketplace to the fullest. Our team’s mission is to make partners’ growth effortless. Hotel and Restaurant owners want to stand out on Tripadvisor and we provide them with both free and paid tools to do so. You will have the opportunity to define the vision for how we engage with hoteliers and restaurateurs, build a roadmap, and lead a cross-functional team to deliver delightful experiences to our users.

You are strategic, user-centric, and use hypothesis-driven approaches. You have a bias for action, are motivated by delivering results, and are passionate about solving customer problems. You are a delightful paradox - artist and mathematician, a leaper and a grinder, and able to think about this sprint and the next quarter’s roadmap simultaneously.

Job Location: Remote US with a preference for east coast OR located in the UK, specifically near our London or Oxford offices.

This role is a remote position in the United States with a preference for east coast. Alternatively this could be a remote position in the UK near our London or Oxford office for occasional in-office work. Occasional travel to company offices as necessary.

What You'll Do:

• Understand and help execute on the product strategy of our self-service partner platform team.
• Develop requirements and specifications informed by the product strategy, competitive positioning, customer feedback, technical feasibility, and your unique insight.
• Lead cross-functional teams throughout the software development lifecycle, owning the features from conception through launch to maturity and support.
• Embrace hypothesis testing methodology: work with Data Science, Analytics, and Engineering to define, build and launch tests, internalize the learnings, and iterate to find and roll out wins.
• Work closely with Customer Service and Sales teams to ensure continuous two-way communication, informing, training, and getting feedback.
• Be data-driven - always keep your metrics and measurement in mind. Wherever possible, use data to inform and strengthen your argument. Be comfortable rolling up your sleeves and diving into the data.

Skills & Experience:

• 3-5 years of consumer product management experience, a quantitative educational background like EE, CS, Econ, or an MBA is a plus.  
• Strong problem-solving, analytical, and decision-making skills. Able to ask the right questions, interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues.
• Strong user-centricity and creative skills. Able to dive into the complex design tradeoffs and evolve creative ways to unlock user value.
• Good business judgment when making decisions and understanding the relevance/impact of each decision on the strategic direction of the team and the business
• Self-motivation, autonomy, and tenacity - you have a track record of taking on complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges. All while staying transparent and knowing when to ask for help.
• Excellent communication and interpersonal skills with various audiences across different seniority levels and a spectrum of functions.
• High attention to detail and the ability to effectively lead multiple projects simultaneously. 
• Comfortable with and adaptable to change. We work in an innovative fast-growth environment where products and processes evolve rapidly.
• Teamwork skills are essential because we are better together. 
• Passionate about travel.

Candidates Based in the US:

The salary range for this role is $120,000 to $160,000 in the United States. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

Candidates Based in the UK

Candidates in the UK will have a salary range relative to their geographic location.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com.

#LI-REMOTE

#LI-EK1

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

The Tripadvisor Machine Learning Team is looking for an exceptional individual to lead a team working on designing and building next-generation AI systems to understand our travelers and products and improve customer experience.  Our work will significantly improve our ability to offer travelers the broadest, most relevant travel products.

You will work on a team with other talented machine learning engineers focusing on content-related AI projects. Our initiatives aim to enhance user-generated content accessibility for travelers through AI Review Summaries, Collections, Auto-Tagging & Knowledge Graphs, topic classification, machine translation, and more. This foundational work improves travelers’ exploration of our content and plan their dream vacation! You'll work with cutting-edge technologies including Natural Language Understanding, Large Language Models (LLMs), Knowledge Graphs, and GenAI.

Tripadvisor is the web's leading travel information site.  At Tripadvisor, the Machine Learning Team creates systems that influence the travel decisions of millions of people per day. It applies cutting-edge machine learning techniques to a wide variety of areas, including recommenders, vision, information retrieval, and natural language processing.  To ensure continued success, Tripadvisor promotes a culture of personal development, including social activities, journal clubs, memberships in online learning resources, and participation in industry conferences.  Have a great time while shaping the future of travel!

LOCATION: This position is available for remote work throughout Portugal. Applicants must have the right to work in Portugal, and if residing abroad, must be willing to relocate to Portugal.

What You Will Do

• Collaborate with senior members of the team to design, implement, and deploy machine learning models and systems.
• Participate in all stages of the machine learning development lifecycle, from data collection and preprocessing to model evaluation and deployment.
• Work closely with cross-functional teams to understand business requirements and translate them into machine learning solutions.
• Contribute to the improvement of existing machine learning pipelines and infrastructure.
• Stay up-to-date with the latest trends and technologies in machine learning and share knowledge with the team.

Who You Are

• You are an experienced machine learning engineer with experience in developing and deploying machine learning models.
• You have a solid understanding of machine learning concepts and algorithms, with hands-on experience in at least one framework such as TensorFlow or PyTorch.
• You have strong problem-solving skills and attention to detail.
• You are eager to learn and grow in a collaborative team environment.
• You have good communication skills and can effectively communicate technical concepts to both technical and non-technical stakeholders.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field.
• 2+ years of experience in machine learning engineering or a related field.
• Proficiency in Python and experience with machine learning libraries such as PyTorch/TensorFlow/Jax, spaCy, NLTK, Hugging Face Transformers, etc.
• Familiarity with machine learning algorithms and techniques, including deep learning, reinforcement learning, and natural language processing.
• Experience with data preprocessing, feature engineering, and model evaluation.
• Knowledge of software development best practices, version control systems, and collaborative coding workflows, CI/CD, and automated testing.
• Excellent communication and teamwork skills, with the ability to work effectively in a collaborative environment.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.

#LI-GW1

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

The Tripadvisor GenAI Team is looking for an exceptional individual to design and develop the next-generation AI systems to understand our travelers and products to improve customer experience.  Such work will allow a significant improvement in our ability to offer travelers the broadest, most relevant travel products.This individual will have the opportunity to lead projects on the team, including those related to NLP, recommendations, topic detection, and more.

Tripadvisor is the web's leading travel information site. At Tripadvisor, the Machine Learning Team creates systems that influence the travel decisions of millions of people per day.  It applies cutting-edge machine learning techniques to a wide variety of areas, including recommenders, vision, information retrieval, and natural language processing. To ensure continued success, Tripadvisor promotes a culture of personal development, including social activities, journal clubs, memberships in online learning resources, and participation in industry conferences. Have a great time while shaping the future of travel!

LOCATION: This position is available for remote work throughout Portugal. Applicants must have the right to work in Portugal, and if residing abroad, must be willing to relocate to Portugal.

What You Will Do

• Collaborate with senior members of the team to design, implement, and deploy machine learning models and systems.
• Participate in all stages of the machine learning development lifecycle, from data collection and preprocessing to model evaluation and deployment.
• Work closely with cross-functional teams to understand business requirements and translate them into machine learning solutions.
• Contribute to the improvement of existing machine learning pipelines and infrastructure.
• Stay up-to-date with the latest trends and technologies in machine learning and share knowledge with the team.

Who You Are

• You are an experienced machine learning engineer with experience in developing and deploying machine learning models.
• You have a solid understanding of machine learning concepts and algorithms, with hands-on experience in at least one framework such as TensorFlow or PyTorch.
• You have strong problem-solving skills and attention to detail.
• You are eager to learn and grow in a collaborative team environment.
• You have good communication skills and can effectively communicate technical concepts to both technical and non-technical stakeholders.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field.
• 3+ years of experience in machine learning engineering or a related field.
• Proficiency in Python and experience with machine learning libraries such as PyTorch/TensorFlow/Jax, spaCy, NLTK, Hugging Face Transformers, etc.
• Familiarity with machine learning algorithms and techniques, including deep learning, reinforcement learning, and natural language processing.
• Experience with data preprocessing, feature engineering, and model evaluation.
• Knowledge of software development best practices, version control systems, and collaborative coding workflows, CI/CD, and automated testing.
• Excellent communication and teamwork skills, with the ability to work effectively in a collaborative environment.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.

#LI-GW1

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

The Tripadvisor Machine Learning Team is looking for an exceptional individual to lead a team working on designing and building next-generation AI systems to understand our travelers and products and improve customer experience.  Our work will significantly improve our ability to offer travelers the broadest, most relevant travel products.

You will work on a team with other talented machine learning engineers focusing on content-related AI projects. Our initiatives aim to enhance user-generated content accessibility for travelers through AI Review Summaries, Collections, Auto-Tagging & Knowledge Graphs, topic classification, machine translation, and more. This foundational work improves travelers’ exploration of our content and plan their dream vacation! You'll work with cutting-edge technologies including Natural Language Understanding, Large Language Models (LLMs), Knowledge Graphs, and GenAI.

Tripadvisor is the web's leading travel information site.  At Tripadvisor, the Machine Learning Team creates systems that influence the travel decisions of millions of people per day. It applies cutting-edge machine learning techniques to a wide variety of areas, including recommenders, vision, information retrieval, and natural language processing.  To ensure continued success, Tripadvisor promotes a culture of personal development, including social activities, journal clubs, memberships in online learning resources, and participation in industry conferences.  Have a great time while shaping the future of travel!

LOCATION: This position is available for remote work throughout Portugal. Applicants must have the right to work in Portugal, and if residing abroad, must be willing to relocate to Portugal.

What You Will Do

• Lead the design, development, and deployment of machine learning models and systems in production.
• Develop advanced techniques in natural language understanding (NLU), statistical NLP, language modeling, transfer learning, in-context learning (zero-shot, few-shot, etc.), recommender systems, learning-to-rank models, statistical inference and deep learning.
• Collaborate with cross-functional teams to identify opportunities and develop solutions to complex problems.
• Stay current with the latest advancements in machine learning and apply them to improve existing systems and processes.
• Mentor junior team members and provide technical guidance and expertise.
• Drive innovation and contribute to the overall growth and success of the machine learning team.
• Design A/B tests and analyze their results.

Who You Are

• You are an experienced machine learning engineer with a strong background in developing and deploying production-grade models.
• You have a proven track record of leading projects from conception to completion, delivering high-quality results on time and within budget.
• You thrive in a fast-paced environment and are able to adapt quickly to changing priorities and requirements.
• You are a proactive problem-solver with excellent communication and collaboration skills.
• You are passionate about machine learning and are committed to continuous learning and professional development.

Qualifications

• PhD. or Masters degree in Computer Science, Engineering, Mathematics, or a related field; advanced degree preferred.
• 5+ years of experience in machine learning engineering or a related field.
• Proficiency in Python and experience with machine learning libraries such as PyTorch/TensorFlow/Jax, spaCy, NLTK, Hugging Face Transformers, etc.
• Strong understanding of machine learning algorithms and techniques, including deep learning, reinforcement learning, and natural language processing.
• Solid foundation of data structures and algorithms.
• Experience following Software Engineering best practices including source control, code reviews, CI/CD, and automated testing.
• Ability to write efficient and maintainable SQL queries. 
• Experience deploying machine learning models in production environments using cloud platforms such as AWS or GCP, using Docker and Kubernetes. 
• Experience with distributed computing: Snowflake, Apache Spark, Ray.
• Experience building data pipelines with tools such as Kubeflow, Argo, and Jenkins.
• Experience with model tracking and deployment tools such as MLFlow, Seldon, and Sagemaker.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.
• Experience solving problems in some of the following areas: natural language processing (NLU, NER, word embeddings, LSTM), transfer learning, in-context learning (zero-shot, few-shot etc.), information retrieval, knowledge graphs, and statistical modeling

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

#LI-GW1

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

LOCATION: This position is available for remote work throughout UK and Portugal. Applicants must have the right to work in the UK or Portugal.

About the Role

The Tripadvisor Machine Learning Team is looking for an exceptional individual to lead a team working on designing and building next-generation AI systems to understand our travelers and products and improve customer experience.  Our work will significantly improve our ability to offer travelers the broadest, most relevant travel products.

You will work on a team on computer vision tasks alongside other talented machine learning engineers. Our initiatives aim to enhance how we use image and video formats, from object detection to semantic image search.  This foundational work directly impacts how travelers explore our content and ultimately plan their dream vacation! You'll work with cutting-edge technologies including LLM for vision tasks and GenAI.

Tripadvisor is the web's leading travel information site.  At Tripadvisor, the Machine Learning Team creates systems that influence the travel decisions of millions of people per day. It applies cutting-edge machine learning techniques to a wide variety of areas, including recommenders, vision, information retrieval, and natural language processing.  To ensure continued success, Tripadvisor promotes a culture of personal development, including social activities, journal clubs, memberships in online learning resources, and participation in industry conferences.  Have a great time while shaping the future of travel!

What You Will Do

• Lead and mentor a team of machine learning engineers, fostering a culture of collaboration, innovation, and continuous learning.
• Lead the design, development, and deployment of computer vision models and systems in production. Work on a wide range of projects including image classification, learning-to-rank, image tagging, image captioning, OCR, and image personalization. 
• Set clear goals and expectations for the team, and provide regular feedback and coaching to help them grow both technically and professionally.
• Develop and implement strategies to attract, retain, and develop top talent in the machine learning engineering field.
• Oversee the end-to-end development and deployment of machine learning models and systems, ensuring high quality, reliability, and scalability.
• Collaborate with cross-functional teams including product managers, software engineers, and data scientists to define project requirements, timelines, and deliverables.
• Monitor project progress, identify risks and challenges, and proactively take steps to address them to ensure successful project outcomes.
• Provide technical guidance and expertise to the team, helping to solve complex technical challenges and drive innovation in machine learning algorithms and techniques.
• Stay up-to-date with the latest advancements in machine learning research and technology, and leverage this knowledge to inform decision-making and drive improvements in our products and processes.
• Foster a culture of experimentation and exploration, encouraging the team to explore new ideas and approaches to solving problems.
• Communicate effectively with key stakeholders, including senior leadership, to provide updates on project status, solicit feedback, and align on strategic priorities.
• Act as a liaison between the machine learning engineering team and other departments, ensuring alignment and collaboration on cross-functional initiatives.
• Drive continuous improvement initiatives to optimize team processes, tools, and workflows, with a focus on efficiency, scalability, and quality.
• Foster a culture of data-driven decision-making, leveraging metrics and analytics to measure performance, identify areas for improvement, and drive actionable insights.

Who You Are

• You are an experienced and passionate leader with a deep understanding of machine learning and a track record of success in building and managing high-performing teams.
• You possess strong technical expertise in machine learning algorithms and frameworks, combined with excellent communication and interpersonal skills.
• You thrive in a fast-paced and collaborative environment, and you are driven by a desire to drive innovation and deliver impactful solutions.
• You are a strategic thinker with a growth mindset, always seeking opportunities for continuous learning and improvement.
• You are excited about the prospect of leading a talented team of machine learning engineers to tackle complex challenges and drive innovation in the field.

Qualifications

• Ph.D. or Masters degree in Computer Science, Engineering, Mathematics, or a related field; advanced degree preferred.
• 6+ years of experience in machine learning engineering or a related field.
• Experience solving problems in some of the following areas: computer vision (classification, regression, segmentation),, transfer learning, in-context learning (zero-shot, few-shot etc.), information retrieval..
• Proficiency in Python and experience with machine learning libraries such as PyTorch/TensorFlow/Jax, openCV, PIL/Pillow, timm, Hugging Face Transformers, etc.
• Strong understanding of machine learning algorithms and techniques, including deep learning, reinforcement learning, and natural language processing.
• Solid foundation of data structures and algorithms.
• Experience following Software Engineering best practices, including source control, code reviews, CI/CD, and automated testing.
• Ability to write efficient and maintainable SQL queries. 
• Experience deploying machine learning models in production environments using cloud platforms such as AWS or GCP, using Docker and Kubernetes. 
• Experience with distributed computing: Snowflake, Apache Spark, Ray.
• Experience with databases like Snowflake, ElasticSearch, DynamoDB, Qdrant. 
• Experience building data pipelines using tools like Kubeflow, Argo, and Jenkins.
• Experience with model tracking and deployment tools like MLFlow, Seldon, and Sagemaker.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

#LI-GW1

Position Overview:

Viator is seeking a Customer/Community Marketer to join our marketing team. The ideal candidate will focus on building and nurturing a vibrant community around the Viator brand, both online and offline, to drive customer success, engagement and referrals.

Key Responsibilities:

• Develop and implement strategies to build and grow a thriving community of users and advocates.

• Foster relationships with customers, gathering insights and feedback to inform marketing strategies and enhance customer satisfaction.

• Assist in the release and promotion of new Product updates and roll-outs

• Organize and host community events, both virtual and in-person, to facilitate networking and knowledge-sharing among users.

• Collaborate with partners to create and execute webinars, workshops, and other community-building activities.

• Actively identify and lead new initiatives to enhance customer engagement and loyalty.

• Work closely with the marketing and sales team to integrate community initiatives into broader marketing campaigns.

• Collaborate with the greater Tripadvisor group to leverage synergies and promote the brand within the larger travel community.

The Ideal Candidate:

• Demonstrates a passion for building and fostering communities.

• Understands how community engagement positively impacts customer satisfaction and business goals.

• Keeps abreast of the latest trends in community marketing and customer engagement.

• Has at least 2 years of hands-on experience in community marketing or a related role, with a track record of successful community-building initiatives.

• Can effectively prioritize tasks and adjust strategies based on community feedback and needs.

• Proactively identifies challenges, improves processes, and challenges the status quo.

• Has a keen interest in travel and technology.

What We Offer:

• Competitive salary with performance-based incentives.

• Comprehensive benefits package, including health, dental, and vision insurance.

• Generous vacation and paid time off policy.

• Opportunities for professional growth and development within a rapidly expanding organisation.

• Collaborative and supportive work environment with a team of dedicated professionals.

• The chance to make a real impact in the travel and tourism industry.

Application:

We value diversity, creativity, and collaboration. If you are ready to join us on our mission to transform the tours and activities industry and possess the skills and experience required for this role, we encourage you to apply now.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

#Viator

#LI-Remote

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisor is the world’s largest travel site, enabling hundreds of millions of monthly users to plan, book, and share their perspectives to reach the full potential of every trip. We seek a Vice President for our Traveler Products team to work alongside the Chief Product Officer and lead our vision of helping everyone become better Travelers. You will define the product vision and lead multiple product teams with global reach to deliver delightful experiences for Travelers. Your areas of oversight will include reshaping and growing our app, expanding our industry-leading platform for community-powered travel guidance, continuing to weave AI-powered experiences throughout our product, scaling our Trip Planning product, and introducing integrated advertising throughout the traveler experience.

Who you are

You are a strategic, user-centric product leader with a proven track record of delivering delightful consumer experiences and results at scale. You have a bias for action, are motivated by delivering innovative product experiences, and are passionate about solving customer problems. You can blend the art and science of product management, mixing a strong data-driven orientation with product intuition to push the boundaries of product experience. You also are able to think big over a long-term horizon, but are not afraid to roll up your sleeves and drive execution over the day-to-day. You are passionate about developing product managers and the craft of product management to create a high-performing team.

Job Location: Remote

This role is a remote position in the United States. Occasional travel to company offices as necessary

What You’ll Do

• You’ll be responsible for the journey that motivates travelers to engage deeply with Tripadvisor through consuming travel guidance and recommendations, planning their trip, using our app, and contributing their perspectives to the community.  You’ll define the product strategy across all these areas, working closely with the executive team to align with our overall company strategy.
• You’ll also be responsible for setting a compelling strategic vision for more integrated advertising solutions for large travel partners that go beyond display ads and feel native to our web and app UX, while driving material financial performance. 
• You’ll build, develop, and lead a high-performing team of product leaders, investing in the professional growth of your team so that they invest in theirs – driving execution excellence and accountability, and a strong product culture. We’re reshaping what excellent Product Management looks like within the company and you’ll be an instrumental part of developing a world-class team.
• You’ll collaborate closely with cross-functional leaders across Engineering, Design, User Research, Data Science, Product Marketing, and Operations to ensure alignment on product priorities, manage prioritization and trade-offs, and deliver successful product launches. You’ll be the champion of well-crafted, high-quality products that are delivered at a timely pace.
• You’ll strike a balance between applying a data-driven “test and learn” methodology with an intuitive sense of how to make bold, high-upside bets that are based on an understanding of traveler needs, the competitive market, and emerging technology trends. 
• You’ll lead regular internal communications with the Executive Leadership Team to update on progress, inform of necessary strategic changes, and evangelize the work of your team.
• You’ll represent Tripadvisor and the Traveler product portfolio to external stakeholders.

Skills & Experience

• 12+ years of high-scale internet Product Management experience, with at least 5 years in a leadership role.
• A self-starter who identifies opportunities and brings solutions to the table whose presence truly amplifies the entire team.
• Exhibits an ownership mentality of driving relentless product execution, staying close to the details of what we build, and driving perspectives on how we take those products to market; in doing so, demonstrates accountability to outcomes (both user and financial ones.)
• Unphased in the face of ambiguity and challenges; is able to cut through complexity, understand the impact of decisions on the team and the broader org, comfortable debating with and influencing peers and C-suite leaders. 
• Excellent written and verbal communication skills with the ability to lead, collaborate with, and motivate cross-functional peers and teams to achieve shared goals. 
• Collaborates with others: knows when to express opinions and lead with guidance, and can change perspective as new information emerges
• A strong track record of leading high performing teams through complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges – all while staying transparent and approachable.
• A demonstrated track record of developing, attracting, and mentoring emerging product talent.
• Strong user-centricity and creative skills; is able to dive into the complex design tradeoffs of consumer products and coach others to evolve creative ways to unlock user value.
• Strong problem-solving, analytical, and decision-making skills; is able to interpret data and trends, diagnose problems, and ask the right questions to help your team formulate effective action plans to resolve issues.
• Comfortable with and adaptable to change: able to innovate and evolve processes in an environment that is often changing rapidly

What We Offer

• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• Competitive salary package including performance bonuses and equity plan
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• State-of-the-art offices: dining, coffee points, and leisure areas

This position is US - Remote Eligible. The role will include occasional work at a Tripadvisor office or attendance at offsites. 

The salary range for this role is $285,000.00 to $375,000.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-KR1 

#LI-REMOTE

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

What You’ll Do

This is a pivotal role which requires end-to-end delivery; from capturing campaign requirements through to planning, developing, QA’ing and launching marketing campaigns. You’ll be highly motivated and excel at managing multiple projects simultaneously to test and execute immediate change.

• Participating in a weekly agile sprint cycle with B2B CRM Ops and Engineering
• Coding mobile responsive HTML/CSS email templates, and building audience segment logic based on provided design comps and specs 
• Evaluating template code to adjust for proper rendering and compatibility across a wide range of email clients and devices
• Support building the Customer Lifecycle Management framework in our marketing automation tool
• Working with Data Engineering to integrate data into new marketing templates
• Working with the Marketing and Ops teams to gather campaign requirements
• Writing technical specs, testing and executing on email programs as per Ops team’s priorities
• Assisting the CRM team with testing the CRM programs
• Work with teammates to continuously optimize email programs using email marketing best practices

Skills & Experience

• 1-2 years email-specific HTML & CSS expertise (must be able to code from scratch)
• Extensive knowledge of scripting to achieve complex dynamic content (we currently use Jinja, but experience in other scripting languages will work)
• Knowledge of email client-specific rendering concerns (e.g. Outlook limitations, dark mode support) is preferred
• Enterprise email service provider experience, HubSpot preferred
• Experience working in a CRM role in a high energy online environment
• Proven history of developing high quality digital user experiences
• Experience working with Technology teams to drive technical projects
• Good understanding of information architecture, specifically an understanding of relational database concepts
• Strong communication skills that enable you to engage with senior leaders and internal stakeholders
• Meticulous attention to detail with a clear, methodological approach to problem solving
• Experience with Agile methodology
• Experience with basic SQL to run reports

The salary range for this role is $65,000 to $80,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

#LI-EK1

#LI-REMOTE

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

What we do in Partner Marketing:

The Partner Marketing team supports various business lines offering SaaS and advertising solutions to Tripadvisor partners. Partners we serve include hoteliers, restaurateurs, tour operators, and other businesses interested in engaging our extensive traveler audience. As the global travel sector continues to adapt and transform, our partner solutions are at the forefront in supporting the emerging needs of our business partners.

As a part of the CRM and Growth Marketing teams for the partner side of the business, the Senior Growth Marketing Specialist, B2B is responsible for the design, development, implementation and evaluation of acquisition & retention marketing campaigns across the following channels – email marketing, onsite advertising, paid social, SEM and to a lesser extent brand & PR. This individual will help to drive customer acquisition and growth for SaaS and advertising offerings through direct and indirect marketing channels.

What You’ll Do

• Develop the strategy for multi-channel marketing campaigns to meet self-service revenue and lead generation goals for each supported business line.
• Collaborate with teams supporting paid social, SEM, onsite advertising and email operations to see campaigns to fruition.
• Work closely with partner teams (engineering, product, creative, operations, sales, other internal marketing teams) to align cross-functional growth strategies across various audiences.
• Develop, track and optimize user lifecycle automations for continuous efficiency in the email channel.
• Analyze and report out campaign performance to cross-functional stakeholders at various levels in the business.
• Conduct formal A/B testing plans to optimize campaigns and channels.
• Write creative briefs and give feedback on asset designs to our internal design team

Who you are:

• Customer Centric: You’re constantly putting the user experience at the forefront of everything you do.
• Exceptionally organized: You have knack for to-do lists and project management; and you are able to effortlessly manage multiple projects at once without missing a deadline
• Excellent communicator: You can get the point across both visually and verbally in a clear and direct manner
• Passionate and proactive: You are constantly searching for new innovative ways to drive the business forward 
• Entrepreneurial and accountable: You have a strong sense of ownership and can run with projects with minimal oversight
• Team player: You approach your work, your teammates and unexpected changes with a positive attitude 

Skills & Experience

• 5+ years of professional experience in B2B marketing, with experience in email marketing, SEM, and paid social preferred.
• Clear and persuasive communication skills required
• Strong interpersonal, organizational and stakeholder management skills
• Experience using Hubspot or a comparable marketing automation platform
• Experience using Tableau preferred
• Self-motivated, able to work effectively in an autonomous environment
• Bachelor’s Degree in Marketing or similar required

The salary range for this role is $90,000 to $120,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

#LI-EK1

#LI-REMOTE

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

#Viator

#LI-Remote

#LI-JACOB

Senior Director – Head of Data Engineering - US Remote position with occasional visits to Needham HQ

Who we are:

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

This is a leadership position that will have exposure across the entire business, influencing the vision and implementation of Data Engineering to help business teams drive substantial financial impact with data as a core company asset while helping consumers leverage our product offerings like trip planning, experiences, media, hotels, restaurants, cruise and various content plus GenAI offerings. 

More specifically, Head of Data Engineering is a senior-level leadership position responsible for overseeing and leading the data engineering team within Tripadvisor. This team plays a crucial part in managing the data infrastructure, creating data assets and data products across the company, ensuring data quality and governance, while facilitating data-driven decision-making in partnership with analytics, data science and machine learning teams.

What you’ll do

The Head of Data Engineering is responsible for managing and leading the data engineering team to design, build, and maintain data pipelines, data warehousing, and data infrastructure to support the organization's data needs. This role ensures data quality, availability, and accessibility for various stakeholders, enabling data-driven decision-making across the company

Key Responsibilities:

• Leadership and Team Management:
• Lead and manage a geo-distributed teams of data engineers, data architects, and ETL (Extract, Transform, Load) specialists.
• Provide guidance, mentorship, and professional development opportunities to team members.
• Foster a collaborative and high-performance work culture within the data engineering team.
• Data Architecture and Infrastructure:
• Define and implement the data architecture and infrastructure strategy.
• Oversee the design and development of data pipelines, data warehouses, and data lakes.
• Ensure scalability, reliability, and performance of data systems.
• Data Quality and Governance:
• Establish and enforce data quality standards and data governance practices.
• Implement data validation and cleansing processes to maintain high-quality data.
• Ensure compliance with data privacy and security regulations.
• Data Integration and ETL:
• Manage the development of ETL processes to extract, transform, and load data from various sources.
• Integrate data from diverse systems and sources into a centralized repository.
• Optimize data integration workflows for efficiency and accuracy.
• Technology Stack Management:
• Evaluate and select data engineering tools and technologies.
• Keep up-to-date with industry trends and best practices.
• Manage relationships with vendors and third-party service providers.
• Data Collaboration:
• Collaborate with data science and Analytics Leaders, and business stakeholders to understand data requirements.
• Ensure that data is accessible to those who need it for analysis and reporting.
• Budget and Resource Management:
• Develop and manage the data engineering budget.
• Allocate resources effectively to meet project and organizational goals.

Skills & Experience:

Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, Data Science).

• Proven experience in data engineering, including ETL, data warehousing, and data integration.
• Strong leadership and team management skills.
• Proficiency with data engineering tools and technologies (e.g., SQL, Hadoop, Spark, data warehouses, ETL tools).
• Excellent problem-solving and analytical abilities.
• Knowledge of data privacy and security regulations.
• Strong communication and collaboration skills.
• Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) is often preferred.
• Industry-specific certifications (e.g., AWS Certified Data Analytics, Google Cloud Professional Data Engineer) may be a plus.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

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