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Alto Pharmacy

A telehealth pharmacy.
Alto is a telehealth pharmacy focused on helping people live healthier by making the prescription experience easier, more supportive, and more affordable. We’re transforming a $500 billion industry by reinventing what a pharmacy can do, for both patients and providers—from hand-delivering medications for free to offering on-call help by text or chat. Over one million deliveries, over a thousand five-star Yelp reviews, and an NPS score of +86 later, we’re proud to say we’ve built a pharmacy that people truly love.

Headquarter Location:
San Francisco, California, USA

Alto Pharmacy is hiring a Remote Director, Human Resources

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

Accelerate Your Career as You

  • Partner with company leadership to facilitate the reinforcement, embodiment, and evolution of our cultural values through all people practices and processes
  • Provide thought leadership on how the people strategy contributes to the business strategy and achievement of the long-term vision
  • Together with executive leadership, drive a shift in organizational capabilities aligned with mid to long term strategy to facilitate scaling to growth
  • Build and develop an impactful team that instills company-wide trust and value for the function and must be able to deliver with operational excellence
  • Continually assess the competitiveness of all programs and practices against the relevant comparable companies, industries, and markets
  • Continues to improve the programs, policies, practices, and processes associated with meeting the strategic and operational people issues of the organization
  • Manage the budget and other financial measures of the People team
  • Work with Leadership Team and key stakeholders to create a diversity and inclusion strategy involving and not limited to people programs, policies, hiring, and training that create an inclusive environment for a diverse workforce to achieve its business goals

A Bit About You

Minimum Qualifications:

  • Undergraduate degree from an accredited university in communications, business, human resources/organizational psychology, law, or other applicable field of study
  • Minimum 6 years of experience advising stakeholders and influencing with/without authority while managing in increasing complexity and scope
  • Experience supporting entry-level leaders and hourly employee client groups of 1000 or more across multiple locations
  • Flexibility to travel to field locations as needed; up to 25%

Preferred Qualifications: 

  • 5+ years of experience in progressive leadership roles
  • Experience in the healthcare, pharmacy, retail, and/or supply chain industries
  • Expertise in one or more of the following: employment law, compensation, organizational planning, organizational development, employee relations, and safety
  • Experience in a startup and/or operations-heavy tech environment, ideally having helped grow a team across multiple locations

Additional Physical Job Requirements

  • Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking & standing are required occasionally. 

Salary and Benefits

Salary Range: $142,500 - $190,000

Commission Eligible: No.

Equity Eligible: Yes

Travel: Yes. Up to 15% of the time. Preferred in-office (or hybrid) in Dallas, Texas. 

Location Requirement:Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: July 24, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote DevOps Engineer

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

As an Engineer on our DevSecOps team at Alto Pharmacy, you will collaborate closely with our engineering, IT, and compliance teams to evolve our technical infrastructure, developer tooling and development and security practices to keep our systems running reliably and securely. Your expertise will help us maintain the highest standards of operational excellence and data security in the online pharmacy space.

Example Projects:

  • Design a Kubernetes operator to manage the lifecycle of complex applications
  • Introducing a new component to our infrastructure (e.g. a new type of database), researching the operational requirements of deploying the component at scale in a production environment and implementing the Terraform modules, Kubernetes resource definitions, etc. needed
  • Build tooling to detect and assist with upgrades of critical packages and infrastructure components

Accelerate Your Career as You

Infrastructure

  • Own our cloud infrastructure including Kubernetes clusters, databases and networks, using Terraform to manage resources as code
  • Keep the components of our infrastructure up-to-date by continuously applying upgrades and leveraging new capabilities as they become available

Observability

  • Equip our engineering team with the tools they need to detect problems and understand their causes quickly and effectively
  • Deploy tools to collect and visualize metrics, traces and logs providing deep insight into the behavior of our system
  • Monitor operational and security alerts, and lead response and remediation efforts

Developer Experience

  • Maintain and enhance the tools we use to test and deploy our applications, including CI/CD pipelines, Helm charts, and Kubernetes operators
  • Eliminate toil with automation to improve developer velocity and satisfaction

Security

  • Apply the Principle of Least Privilege to ensure our users and systems have access to the information they need and nothing more
  • Conduct regular security assessments, vulnerability testing, and infrastructure audits
  • Continuously evaluate and improve our security posture

Collaboration

  • Work across teams to understand the infrastructure needs of our internal and external stakeholders
  • Educate the engineering team on principles for building reliable software and security best practices

A Bit About You

Minimum Qualifications:

  • Bachelor’s degree in Computer Science, Information Security, or a related field; or equivalent experience.
  • 5+ years of experience in DevOps, SRE, or information security, preferably in the healthcare or online services industry.
  • Proficiency in programming languages (e.g., Ruby, Go) and software development processes.
  • Hands-on experience with one or more cloud providers (we use AWS)
  • Experience utilizing Infrastructure as Code tools to manage cloud infrastructure (we use Terraform)
  • Experience with CI/CD platforms (we use Github Actions and Concourse)

Preferred Qualifications:

  • Understanding of best practices for operating a reliable and secure Kubernetes cluster
  • Experience with building infrastructure and tooling for a service-oriented architecture
  • Experience working across teams to identify opportunities to improve developer experience
  • Experience with security tools and technologies, such as firewalls, intrusion detection/prevention systems, and endpoint protection.
  • Familiarity with healthcare-specific security challenges and compliance requirements

Salary and Benefits

Salary Range: $144,000-$180,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 15% of the time. Engineering on/off sites.

Location Requirement:Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 2, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Senior FP&A Analyst

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

About the Role

Navigating the complex landscape of the pharmacy industry, the Senior FP&A Analyst at Alto takes on the pivotal responsibility of steering financial strategy amidst dynamic market forces. Challenges abound, from managing operational costs in the face of rising healthcare expenses to deciphering vast datasets for actionable insights. Strategic planning requires a keen eye for market trends and the ability to adapt to regulatory shifts while balancing the imperative for innovation against cost considerations.

In this role, you'll spearhead growth initiatives, leveraging financial analysis to guide expansion strategies and enhance market competitiveness. Collaborating across departments, you'll foster synergies that drive operational efficiency and enable swift adaptation to industry changes. Embracing innovation, you'll champion initiatives that position Alto as a leader in the Pharmacy industry, propelling us towards our mission of improving health outcomes for all.

Accelerate Your Career as You

  •       Financial Strategy Analysis: Influence the development and implementation of financial strategies aligned with the company's overall objectives and growth plans.
  •       Leadership Interaction: Interact closely with executive and senior leadership teams, providing strategic financial guidance and contributing to high-level decision-making            processes.
  •       Budgeting and Forecasting: Oversee the annual budgeting process and collaborate with key stakeholders to develop accurate forecasts and financial models. Specifically enhance margin analysis and reporting.
  •       Financial Analysis: Conduct in-depth financial analysis to evaluate business performance, identify trends, and recommend areas for improvement or optimization.
  •       Performance Reporting: Prepare and present comprehensive financial reports and analysis to senior management, providing insights into key performance metrics and variances.
  •       Business Partnership: Collaborate closely with cross-functional teams, including Operations, Sales, Marketing, and Supply Chain, to provide financial guidance and support decision-making.
  •       Risk Management: Identify financial risks and opportunities, develop mitigation strategies, and provide recommendations to senior leadership.
  •       Process Improvement: Drive continuous improvement initiatives within the FP&A function to enhance efficiency, accuracy, and effectiveness of financial planning and analysis processes.
  •       Lead through influence: Mentor a team of FP&A professionals, fostering a culture of collaboration, accountability, and excellence.

A Bit About You

Minimum Qualifications:

  • Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or CPA preferred.
  • 7+ years of progressive experience in financial planning and analysis, preferably in the healthcare or pharmaceutical industry.
  • Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis.
  • Proficient in leading through influence with peers and leadership.
  • Thrives in a fast-paced, high-growth environment.
  • Excellent analytical skills with the ability to translate complex financial data into actionable insights.
  • Strategic thinker with a proven ability to influence decision-making at the executive level.
  • Exceptional communication and presentation skills, with the ability to convey financial concepts to non-financial stakeholders.
  • Advanced proficiency in financial systems and software, such as SAP, Oracle, Coupa, and or Sage Intacct

Preferred Qualifications:

  • An understanding of SQL is a plus.
  • An understanding of Looker is a plus.
  • Advanced degree (MBA, MS) in Finance, Accounting, Economics, or related field.
  • Prior experience in the pharmaceutical or healthcare industry, with a deep understanding of industry-specific financial dynamics.
  • Experience in pharmacy economics, specifically COGS, payer and commercial
  • Experience with advanced financial modeling techniques and proficiency in financial software such as SAP, Oracle,

Additional Physical Job Requirements

  •       Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  •       Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  •       Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  •       Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  •       Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally.
  •       Physical Activities:
    •       Occasionally ascending or descending stairs, ramps and the like.
    •       Moving about to accomplish tasks and/or moving from one worksite to another.
    •       Adjusting or moving objects up to 20 pounds in all directions.
    •       Operating motor vehicles.
    •       Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary Range: $[Minimum to Midpoint]

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 10% of the time  

Location Requirement: Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement: Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave. 

Application deadline: August 15, 2024

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Accountant III

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

About the Role

As a General Ledger Accountant, you will play a pivotal role in ensuring accurate financial planning, regulatory compliance, and adherence to best practices in general ledger accounting. Collaborating closely with the accounting manager and various departments, you will be responsible for preparing journal entries, reconciling accounts, and contributing to our financial stability and success.

Accelerate Your Career as You

  • Prepare and record general ledger entries accurately to reflect transactions related to accounts payable, accounts receivable, payroll, revenue and all areas of the general ledger.
  • Assist with month-end and year-end closing procedures
  • Prepare comprehensive account reconciliations and schedules for all areas of the general ledger
  • Conduct flux analysis for assigned accounts to identify trends and anomalies.
  • Collaborate cross-functionally to ensure the accuracy and completeness of operating expense data.
  • Assist in responding to external audit requests and prepare PBC (Provided by Client) items for year-end audits.
  • Collaborate cross-functionally to review and determine actions to improve accounting processes for failed customer payments.
  • Participate in ad-hoc accounting and finance projects to support company initiatives.

 

A Bit About You

Minimum Qualifications:

  • Minimum of three (3) years of experience in general ledger accounting or related roles.
  • Proficiency in using accounting software, with a preference for experience with Intact, Coupa, Concur, or other ERP systems like Netsuite, Oracle or SAP ERP.
  • Bachelor’s degree in accounting or equivalent field
  • In-depth knowledge of general ledger accounting best practices
  • Strong analytical and problem-solving skills to identify financial discrepancies and propose solutions.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Strong attention to detail and the ability to complete tasks thoroughly.
  • Excellent communication skills, both verbal and written.
  • Proven track record of successfully collaborating with cross-functional teams.
  • Advanced proficiency in using GSuite and MS Office Applications.
  • Be a team player
  • Be willing to help out in all areas of the general ledger

Preferred Qualifications: 

  • Start- up experience 
  • Intacct experience 

Additional Physical Job Requirements

  • Reading English, comprehending, and following simple oral and written instructions. 
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
  • Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
  • Physical Activities: 
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another. 
    • Adjusting or moving objects up to 20 pounds in all directions. 
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing/driving/flying

 


 

Salary range: $76,000 - $95,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 10% of the time 

Location Requirement:Employment at Alto is limited to individuals residing in the following states: Washington, California, Nevada, Colorado, Texas, and New York. - Located in Central, Mountain or Pacific time zones only

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 1, 2024

#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Junior Total Rewards Specialist

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

We are seeking a proactive and detail-oriented Junior Total Rewards Specialist to join our dynamic People Team. This role will support the Compensation and Benefits organization by handling administrative tasks, managing employee queries, liaising between third-party partners, and assisting in the development and maintenance of compensation and benefits structures. The ideal candidate will have 2-6 years of relevant experience and be proficient in Excel, google sheets, HRIS systems, particularly Workday, and compensation platforms such as Aon Radford. 

Accelerate Your Career as You

Compensation Administration:

  • Perform staff support activities to develop, implement, and administer compensation policies and programs.
  • Audit jobs for content and prepare job descriptions reflecting job responsibilities, activities, duties, and requirements.
  • Develop and participate in compensation surveys to collect and analyze competitive salary information to determine the company’s competitive position.
  • Review proposed salary adjustments for conformance to established guidelines, policies, and practices.
  • Recommend corrective or alternative actions to resolve compensation-related problems.
  • Formulate recommendations regarding the development of company salary structures, FLSA exemptions, job revisions, and organizational structures.
  • Review requests for new or revised classifications to determine appropriate salary grade assignments.
  • Prepare special studies and make recommendations on subjects such as incentive compensation, bonus plans, sales compensation, or stock options.
  • Assist in equity administration tasks and record keeping in Carta and Workday
  • Ensure company compliance with federal and state laws governing compensation practices.

Benefits Administration:

  • Administer and communicate the company’s benefits program regarding plan options, policy features, enrollment, and other requirements.
  • Survey market data to determine the company’s competitive position in employee benefits.
  • Assist in planning, developing, and redesigning company benefits programs and analyzing benefit costs.
  • Provide technical and analytical contributions while gaining exposure and building expertise in compensation and benefits administration.
  • Handle benefits-related data entry and reporting in Excel and various platforms.
  • Assist with the administration of benefits data feeds and info sharing with carriers, leave of absence intake questions & reporting, open enrollment support, or audit/reporting assistance.
  • Ensure company compliance with federal and state laws governing benefits practices.

Total Rewards Program Support:

  • Contribute to the development of Total Rewards policies and procedures ensuring organized and scalable systems are in place.
  • Partner with the Senior Compensation Analyst to provide recommendations for grading and leveling of positions by analyzing external market data and internal compensation information.
  • Ensure that job architecture including job grades, positions, ranges, and job descriptions are accurately managed in the HRIS system, proactively ensuring data integrity.
  • Provide exemplary customer service and hospitality in every interaction with fellow employees. Support the company in any way possible to ensure a successful and fulfilling work experience for everyone.

General HR Support:

  • Support HR Generalists and People Operations teams with total rewards-related tasks.
  • Utilize ticketing systems to track and manage HR-related requests and issues.
  • Ensure data integrity within the HRIS system and assist with regular audits.

A Bit About You

Minimum Qualifications:

  • Bachelor’s degree in Human Resources, Finance, Accounting, Business Administration, or related field.
  • 2 - 6 years of experience in a  total rewards, compensation and benefits, HR generalist, or people operations role.
  • Strong proficiency in Excel, with the ability to perform data analysis and create reports.
  • Experience with HRIS systems, particularly Workday.
  • Excellent organizational skills and attention to detail.
  • Strong interpersonal and communication skills, with the ability to manage multiple priorities.
  • Ability to handle sensitive and confidential information with discretion.

Preferred Qualifications: 

  • Experience with compensation surveys and market data analysis.
  • Familiarity with benefits administration processes and best practices.
  • Proactive problem-solver with the ability to work independently and as part of a team.

Additional Physical Job Requirements

  • Reading English, comprehending, and following simple oral and written instructions. 
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
  • Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
  • Physical Activities: 
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another. 
    • Adjusting or moving objects up to 20 pounds in all directions. 
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary and Benefits

Salary Range: $65,600 -  $82,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Up to 10% of the time. Leadership or People-team off/on-sites  

Location Requirement:Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: July 26, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Sr. Data Scientist

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

About the Role

To achieve our vision, we continue to invest in our Data Science & Analytics team to make a difference to our patients and providers. Our Data Science team collaborates closely with Product & Engineering to tackle the most challenging and impactful problems transforming retail pharmacy with a focus on prescription processing efficiency and dispensing accuracy. Data Scientists are responsible for the full life cycle model development of ideation, prototyping, testing, deployment, and maintenance. Your expertise in NLP, reinforcement learning, and large language models will be critical in driving innovation and improving the efficiency and accuracy of our supply chain.

Accelerate Your Career as You

  • Be a thought leader in the ML space and continue to identify opportunities to build intelligence and automate prescription processing while maintaining industry leading patient safety standards
  • Design, develop, deploy, and maintain statistical and machine learning solutions leveraging NLP, generative AI, and reinforcement learning
  • Push the envelope on our operational efficiency by continually refining and advancing our algorithms and models
  • Collaborate closely with product managers, software engineers, data scientists, and pharmacists to deeply understand Alto’s business needs and create impactful ML applications
  • Communicate complex technical concepts to non-technical stakeholders.
  • Mentor junior data scientists and contribute to the development of best practices within the Data Science team.

A Bit About You

Minimum Qualifications:

  • Master's degree in a quantitative field, such as Mathematics, Computer Science, Accounting, Engineering, or Economics.
  • Five years or more of experience as a Data Scientist or a BA/BS degree in a quantitative field with at least 7 years of experience as a Data Scientist.
  • Demonstrated experience developing machine learning models with business impact, and shipping ML/AI solutions to production.
  • Demonstrated experience with NLP, LLMs, Generative AI, and/or Reinforcement Learning.
  • Strong programming background in Python, high level of proficiency in SQL and Machine Learning (scikit-learn, XGBoost, Keras/Tensorflow) tools.
  • Strong written and verbal communication skills with the ability to inform and influence a non-technical audience using insights found through complex technical concepts.
  • Strong analytical and critical thinking skills with a strong bias toward actionable insights; love finding insights and getting others to act on them.
  • Expertise using project management fundamentals and applying data-based prioritization and trade-off decision making

Preferred Qualifications: 

  • PhD in a quantitative field, such as Mathematics, Computer Science, Accounting, Engineering, or EconomicsExperience in healthcare or pharmaceutical industry
  • Experience with supply chain optimization, marketplaces, or logistics.
  • Proficiency in using cloud platforms such as AWS, Google Cloud, or Azure leveraging toolkits such as Kubeflow

Additional Physical Job Requirements

  • Reading English, comprehending, and following simple oral and written instructions. 
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
  • Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
  • Physical Activities: 
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another. 
    • Adjusting or moving objects up to 20 pounds in all directions. 
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary Range: $157,600- $197,000 

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 10% of the time  

Location Requirement: Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement: Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 15, 2024

#LI-Remote

 

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Senior Pharmacy Compliance Specialist, Policy & Training

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

Alto Pharmacy is seeking a Senior Pharmacy Compliance Specialist to be a general resource for all pharmacy and healthcare compliance matters. You will be responsible for Alto Policy and Procedure governance, including the creation, revision and storage of all Alto Pharmacy policies and procedures. You will track and assist in the creation of all employee training and education and be a champion for compliance training and a good-will ambassador for the Alto compliance program. You will help assign role-based compliance curriculum and underscore the importance of proper and up-to-date compliance training completion as well as discipline for non-compliance. You will help establish URAC, NABP, and ACHC accreditation and advise the business when policies and practices affect these accreditations. You will also be expected to advise the business on general pharmacy compliance matters that affect our day-to-day operation, including but not limited to controlled substance laws, multi-state pharmacy licensing and shared services.   

Accelerate Your Career as You

  • Help maintain Alto Pharmacy’s compliance program as you:
    • Select a compatible learning management software (LMS) to house and track all compliance and general training
    • Develop and maintain our compliance training program
    • Work with Human Resources to establish role-based curriculum
    • Assist Human Resources in recommending discipline for non-compliance
    • Be a champion and good-will ambassador for our Ethics and Compliance program 
    • Be the primary gatekeeper for Alto’s ethics and compliance hotline.
    • Act as Alto’s accreditation in-house expert
    • Establish a policy and procedure governance program 
    • Help select software that houses all Alto policies and procedures
    • Gain stakeholder input for all existing and new policies and procedures
    • Perform a gap analysis and help create any missing or obsolete policies or procedures
    • Act as a general resource for pharmacy compliance matters that affect daily operation at Alto
  • Work interactively with cross-functional teams to achieve company business and compliance goals/objectives.
  • Stay abreast of evolving regulatory and industry standards that are relevant, and ensure that appropriate action is initiated and communicate these trends to applicable personnel.

A Bit About You

Minimum Qualifications:

  • PharmD or BS in pharmacy
  • Licensed pharmacist in good standing in at least one jurisdiction
  • Experience in monitoring training and education using an LMS
  • Experience in policy management and governance
  • Familiarity with ethics and compliance hotline management
  • Strong knowledge of URAC/NABP/ACHC  accreditation requirements and how to obtain and renew accreditation
  • 3-5 years of experience in pharmacy or healthcare compliance
  • Strong positive attitude, good work ethic, sound clinical acumen and empathy for our patients
  • Extremely organized, analytical, adept at prioritizing, and detail oriented
  • Scrappiness and resourcefulness, and excited about working in a fast-paced, rapidly growing environment
  • Ability to build and scale efficient operations
  • Understands how software can be used to improve business processes
  • Positive and energetic, and uses opportunities to go above and beyond to wow patients.
  • Excellent computer organizational skills including experience with all Google Apps, and database applications
  • Ability to act effectively as a member of a team to resolve problems.
  • Excellent oral and written skills
  • Strong interpersonal skills

Preferred Qualifications: 

  • CHC accreditation from the HCCA
  • Knowledge of multi-state pharmacy operations
  • Knowledge of the shared services pharmacy model
  • Pharmacy licensing knowledge

Additional Physical Job Requirements

  • Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking & standing are required occasionally. 

Salary and Benefits

Salary Range: $133,600 - $167,000 

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes/No - Required up to 10% of the time 

Location Requirement:Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: July 26, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Senior Product Analyst, Supply Chain & Logistics

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

To achieve our vision, we continue to invest in our Data Science & Analytics team to make a difference to our patients and providers. The Analytics team supports our Product, Growth, Marketing, Care, Supply Chain, and Operations teams with insights on better product development and execution to have maximum impact. Product Analysts are responsible for using detailed analyses to guide product strategy and for enabling teams across Alto to answer key business questions. You will work closely with our Product and Operations teams to support and drive high-quality, data-driven decisions.

Accelerate Your Career as You

Perform in-depth analysis on our pharmacy, patient-facing, and provider-facing products to drive key product decisions

  • Partner with our Product and Engineering teams to automate operational processes
  • Optimize driver planning by building operation models
  • Provide insights on driver hiring strategy, performance, and retention
  • Design & build data models that elevate data driven decisioning through speed to insights & data democratization
    • Provide clean, transformed data ready for analysis
    • Apply software engineering best practices to analytics code
    • Maintain data documentation & definitions
    • Uplevel the data team by providing guidance & setting best practices for data modeling & DWH architecture design  
  • Support product roadmap by identifying opportunities and quantifying impact of product launches through A/B experimentation and measurement
  • Design, implement, and launch dashboards using SQL to measure the success of our product initiatives
  • Act as a critical thought partner and collaborate closely with Product, Research, Engineering, Growth, and Operations to provide visibility and recommend solutions to drive meaningful impact to our patients and providers
    • Work with the product team to identify continuous improvement opportunities in procurement, inventory management and fulfillment to drive margins up. 
    • Measure impact of the initiatives launched using various measurement techniques to drive further improvements
  • Ensure data accuracy and reporting consistency by identifying and implementing data analysis best practices
    • Develop data pipelines which help streamline process and increase automation
    • Provide business visibility through reporting/dashboarding in Looker using SQL queries and dbt modeling. 
    • Perform growth and expansion analysis, and plan for new facilities through demand forecasting and inventory planning. 
  • Contribute to defining our team and company data culture through peer collaboration, coaching, and input into the team processes we adopt as we grow the Analytics team together

 

A Bit About You

Minimum Qualifications:

  • Embody Alto’s mission and values - Patients Come First, Leave No Patient Behind, Start With Empathy, Focus On Impact, Think Rigorously, Be Humble
  • Expert fluency in SQL-based data manipulation. Experience in scripting with SQL, extracting large sets of data, and design of ETL flows
  • BA/BS or Master's degree in a quantitative field such as; Statistics, Computer Science, Engineering, Mathematics, Data Science
  • At least 8 years of work experience in an analytics or technical role, using SQL regularly to analyze data and provide insights with a specific focus on operational and supply chain data
  • Closely partner with business, product, engineering, research and design to influence and inform teammates’ decisions throughout the product lifecycle
  • High level of comfort creating dashboards in Looker/Tableau or comparable software
  • Passionate about solving real user problems with data-driven solutions
  • Thrive in a dynamic fast-paced entrepreneurial environment. You're unafraid to dive into an unfamiliar problem but humble enough to make mistakes and iterate

Additional Physical Job Requirements

  • Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally.
  • Physical Activities: 
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another. 
    • Adjusting or moving objects up to 20 pounds in all directions. 
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary and Benefits

Salary Range: $115,200 - $144,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Up to 25% of the time. 

Location Requirement:Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 31, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Senior Director, Customer Success Management [Enterprise Partnerships]

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

The Sr. Director of Customer Success Management is responsible for leading the Enterprise Partnership customer success strategy and, over time with partnership growth, building a team of Customer Success Managers to support the Enterprise Partnership business in alignment with Alto’s Enterprise Partnership sales goals and business objectives. This dynamic position will focus on Enterprise Partnership success while directly driving revenue and gross profit. 

You will work closely with cross-functional internal partners, including Enterprise Partnerships, Product & Technology, Data Science, Operations, Marketing, and Finance teams. You will formulate a vision for the structure and goals of the Customer Success team, design and implement consolidated reporting to monitor partnership health, and provide thoughtful feedback and  recommendations to optimize partner experience. .  You will be a trusted contact both internally and externally who will ensure smooth and effective experience with Alto’s enterprise products and be a primary point of contact for escalations related to the service and customer support. You will be the long term business partner helping these partners realize the value of their partnership with Alto. 

Accelerate Your Career as You:

  • Act as the single named leader owning the relationship with Enterprise level organizations such as pharmaceutical companies, pharmacy benefit managers, hub services,  health plans, and digital health customers to build and foster the relationship and retain their business
  • Implement, launch and manage the success of Enterprise Partners at Alto 
  • Work cross functionally with Alto’s product and supply chain teams to develop and deliver custom patient workflows, integrations and product functionality 
  • Partner with the Enterprise Partnerships team on strategy, revenue forecasting, retention and KPI reporting 
  • Develop insights into our customer data health so we can detect early signals of at-risk renewals and identify upsell opportunities through inspired action and coordinated simultaneous initiatives
  • Partner with the Care Ops team to support Enterprise Partners as well as their affiliated medical practices as an internal expert to support prescribing clinics and providing a better pharmacy experience for both patients and providers.
  • Expand existing relationships and identify new opportunities within assigned accounts by supporting the Alto experience.
  • Identify process automation and improvement opportunities and work with cross-functional teams to drive these initiatives, such as Sales, Marketing, Product, and Finance
  • Conduct face to face and virtual meetings and presentations to drive value for our partners
  • Serve as a liaison between assigned accounts and the centralized resources at Alto to provide exceptional customer service and support
  • Analyze and utilize data through practice management reporting for in-depth evaluation to recognize revenue opportunities and drive patient acquisitions and activations to demonstrate the value Alto delivers to the practice
  • Build strong relationships with your cross functional partners internally at Alto (marketing, finance, product, tech and operations) to manage operational complexities, drive share growth and increase loyalty in key accounts
  • Become expert in Alto’s technology platform and effectively communicate value of specific tools and onboard where appropriate (e.g. AltoConnect) by executing staff training, implementation and perform quarterly usage/scorecard reviews 
  • Demonstrate leadership among peers by consistent application and modeling of the appropriate compliance requirements, Alto vision and values behavior and conduct. Displays Alto’s values as a brand ambassador both in and outside the office.
  • As the Enterprise Partnership segment grows, the Sr. Director of Customer Success Management will expand and build a CSM team to support the evolution of the customers needs

A Bit About You: 

  • You have a proven track record of achieving or exceeding renewal revenue targets and possess strong account management, sales, and customer success skills
  • You are empathetic and can put yourself in other’s shoes, understanding customer needs and pain points to provide solutions
  • You are data driven and financially fluent and use this to size and prioritize opportunities and assess ROI of asks in the context of Alto’s existing business
  • You are creative, persistent, and willing to step outside of your role at times
  • You’re excellent at time management and effective at multitasking across simultaneous activities without getting overwhelmed
  • You are comfortable with ambiguity and are able to build from scratch
  • You are a storyteller who can explain the big picture but you are also able and willing to dig into details to resolve partner or patient issues
  • You have experience with deployments and product launches
  • Effectively work across customer and internal teams to problem solve, define scope, create technical specifications, quantify and track success metrics, and manage against a plan
  • Experience and demonstrated success working across decentralized, complex organizations
  • Experience in consultative and solution based selling as well as service oriented selling and support
  • Experience building, managing and growing a team
  • Solutions oriented mindset in combination with a strong sense of customer service and customer accountability 
  • Passion to educate and implement solutions
  • Possess a strong sense of curiosity and urgency 

Minimum Qualifications:

  • 7+ years of strategic Customer Success experience or account management knowledge
  • 7+ years leading a Customer Success or account management team preferably leading a SaaS Customer Success organization; healthcare sales a plus, but not required
  • Experience with delivering and/or leading CSM, Professional Services and/or tech support and building out new teams
  • Bachelor’s degree and/or equivalent experience in the healthcare/pharmacy field
  • Ability to travel if needs up to ~30% of time
  • Excellent presentation, written, communication and interpersonal skills
  • You’re a collaborative, data-driven, and creative problem-solver who loves diving into the details
  • You thrive in dynamic fast moving environments where you can strategically build systems, processes, and tools to create best-in-class customer experiences
  • Experience working with leadership, and leading cross functional initiatives in large or mid-sized organizations
  • Experience scaling high growth organizations and passion for designing processes that scale
  • Strong project management skills, and a data-driven mindset, with a commitment to process improvement

Preferred Qualifications: 

  • Experience driving partnerships and relationships in a remote-first environment
  • Experience using Salesforce CRM
  • Experience working in a dynamic, fast-paced, high growth startup environment
  • Experience framing up and describing complex customer problems and working collaboratively with cross functional teams to resolve issues
  • Experience in the medical, health information technology, digital health and/or pharmaceutical industries
  • Experience leading a team 

Additional Physical Job Requirements:

  • Reading English, comprehending, and following simple oral and written instructions. 
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
  • Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
  • Physical Activities: 
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another. 
    • Adjusting or moving objects up to 20 pounds in all directions. 
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary and Benefits

Salary Range:

OTE Range: $232,000 - $290,000

Base: $185,600 - $232,000

Variable: $46,400 - $58,000


Commission Eligible: Yes

Equity Eligible: Yes

Travel: Yes - Required up to 30% of the time 

Location Requirement:Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 2, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Pharmacy Compliance Specialist, Pharmacy Licensing and Loss Prevention

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

As an integral member of our Compliance team, the Senior Compliance Specialist, Pharmacy Licensing and Loss Prevention, will assume a central role in upholding pharmacy security and regulatory compliance at the highest level. This multifaceted position encompasses overseeing and directing daily operations concerning drug diversion prevention, education, monitoring, investigation, and reporting. The ideal candidate will collaborate closely with diverse departments, spearheading the implementation of comprehensive surveillance programs and taking the lead in investigating suspected drug diversion incidents. Alongside conducting audits and analyzing risk metrics, the Specialist will be tasked with developing and maintaining robust education programs, policies, and protocols to ensure continuous adherence to licensing requirements and regulatory standards.

Accelerate Your Career as You

  • Lead the way in strategic initiatives by overseeing comprehensive programs and demonstrating innovative leadership.
  • Network and gain diverse experience by collaborating across internal departments and with external partners on crucial pharmacy licensing and security issues.
  • Be the go-to regulatory expert, navigating diverse state-controlled substance requirements and ensuring compliance across the US.
  • Showcase your innovation by developing cutting-edge analytics and tools for identifying medication diversion, contributing to our commitment to excellence.
  • Embrace a multifaceted role, from pharmacy licensing and DEA registrations to audits and staff training, fostering continuous professional development and paving the way for career advancement.

Specifically, you will:

  • Establish and maintain a comprehensive Drug Diversion and Prevention Program across Alto Pharmacy
  • Develop innovative analytics and tools to identify medication diversion, shrink, and margin erosion
  • Conduct onsite audits of controlled substance medications, medication invoices, and shipments
  • Create and implement a controlled substance surveillance program based on regulatory requirements
  • Provide leadership in multidisciplinary education activities related to drug diversion
  • Collaborate with internal and external partners on controlled medication and diversion issues
  • Monitor inventory for all controlled substance medications, correlating electronic inventory with on-hand quantities
  • Lead investigations into suspected or confirmed incidents of controlled substance diversion or theft
  • Work collaboratively with stakeholder teams to implement safeguards
  • Oversee the application, renewal, and maintenance of pharmacy licenses and registrations at state and federal levels.
  • Stay updated on regulatory requirements and ensure pharmacy operations align with licensing regulations and standards.
  • Serve as the primary point of contact for regulatory agencies regarding licensing matters, responding to inquiries and providing necessary documentation.
  • Work closely with pharmacy management to develop and implement policies and procedures that support compliance with licensing requirements.
  • Assist with the licensing process for new pharmacy locations or expansion of existing locations, ensuring compliance with regulations in new jurisdictions.

A Bit About You

Minimum Qualifications:

  • Bachelor’s degree or PharmD
  • Strong analytical skills with experience in data analysis, auditing, and risk management
  • Excellent communication skills, including the ability to deliver business reviews and staff training
  • Experience in developing and maintaining drug diversion prevention, detection, and reporting policies
  • Familiarity with relevant regulations, including the CSA, FD&C, DSCSA, and NABP and URAC accreditations
  • Familiarity with pharmacy  license application process

Preferred Qualifications: 

  • Knowledge of diverse state-controlled substance requirements
  • 8+ years experience in pharmacy compliance oversight
  • 5 years of leadership experience
  • Previous formal leadership experience and certifications such as LPQ, CPP, LPC, CFI are beneficial
  • Proficiency in databases (SQL, MYSQL, Looker) 
  • Proficiency with Google Suite
  • Member of NADDI

Additional Physical Job Requirements

  • Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking & standing are required occasionally. 

Salary and Benefits

Salary Range: 106,400 - 133,000
Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - up to 25% of the time. 

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa. 

Location Requirement:Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 2, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Early Career Product Analyst, Supply Chain & Logistics

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

To achieve our vision, we continue to invest in our Data Science & Analytics team to make a difference to our patients and providers. The Analytics team supports our Product, Growth, Marketing, Care, Supply Chain, and Operations teams with insights on better product development and execution to have maximum impact. Product Analysts are responsible for using detailed analyses to guide product strategy and for enabling teams across Alto to answer key business questions. You will work closely with our Product and Operations teams to support and drive high-quality, data-driven decisions.

Accelerate Your Career as You

  • Perform in-depth analyses using a variety of analytical and statistical measurement techniques to drive key product and business decisions
    • Partner with our Product and Engineering teams to automate operational processes
    • Optimize driver planning by building operation models
    • Provide insights on driver hiring strategy, performance, and retention
    • Perform growth and expansion analyses through demand forecasting and inventory planning
    • Identify opportunities and quantify impact of product launches through experimentation and measurement
  • Architect and build production data models that elevate data-driven decisioning
    • Provide clean, transformed data ready for analysis
    • Maintain data documentation and definitions
    • Define and apply best practices for data modeling and DWH architecture design
  • Act as a critical thought partner and collaborate closely with Product, Research, Engineering, Growth, and Operations
    • Recommend solutions that drive meaningful impact for our patients and partners
    • Measure impact of the initiatives launched using various analytical and statistical techniques to drive further improvements
    • Influence product strategy and drive roadmaps through insights and recommendations
  • Contribute to defining our team and company data culture through peer collaboration, coaching, and input into the team processes we adopt as we grow the Analytics team together

A Bit About You

Minimum Qualifications:

  • BA/BS or Master's degree in a quantitative field such as Statistics, Computer Science, Engineering, Mathematics, or Data Science.
  • Experience in analytics or analytics engineering with a heavy focus on data analysis, data modeling, and providing actionable insights, particularly in operational and supply chain contexts.
  • Proven expertise in SQL and one or more programming languages (e.g., Python)
  • Experience in statistical inference and predictive modeling (e.g., regression analyses)
  • Experience designing and evaluating experiments for software products
  • Experience with data transform systems (e.g., DBT) and working with large, complex datasets
  • Experience with software version control systems (e.g., Git)
  • Demonstrate a strong alignment with Alto’s mission and values: Patients Come First, Ownership, Seek to Understand, Communicate with Candor, Sprint through Two-way Doors, Go  to N=1, Think 10x, Chip Away at it, Always Raise the Bar, Dance in the Storm. 
  • Thrive in a dynamic, fast-paced entrepreneurial environment, with a willingness to tackle unfamiliar challenges and learn from mistakes.
  • Deep passion for addressing real user problems through data-driven solutions.

Additional Physical Job Requirements

  • Reading English, comprehending, and following simple oral and written instructions. 
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
  • Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
  • Physical Activities: 
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another. 
    • Adjusting or moving objects up to 20 pounds in all directions. 
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary and Benefits

Salary Range: $84,800 - $106,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 15% of the time  

Employment Requirement: Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 31, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Fullstack Engineer

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

As a Fullstack Engineer on the Care Team, you will join a team that is working to improve patients’ lives through a better pharmacy experience. The Care Team owns the services that manage all of prescription processing from intake up to the moment we send an order to our pharmacies for fulfillment, as well as integrations with key partners in the healthcare and pharmaceutical industry. The key focus areas for the Care Team include:

  1. Preparing prescriptions for fulfillment and delivery as quickly and accurately as possible through a combination of automation and efficient manual task coordination when third party input is required to advance a fill
  2. Enabling the growth of the business by enabling partners like drug manufacturers, insurers, and individual providers to easily configure billing, benefits, and clinical workflows tailored to their use cases

Example Projects:

  • Increase Alto’s intake automation rate by leveraging LLMs to parse unstructured data from prescriptions
  • Accelerate pharmacist workflows by integrating controlled substance dispensing history and risk scores into our pre-dispense clinical safety and review step
  • Optimize the selection of which drug to dispense to find patients the best price

Accelerate Your Career as You

  • Advance Alto’s automation and workflow orchestration systems to improve system throughput and accuracy
  • Establish the foundations for an extensible pharmacy operations platform to fuel business growth
  • Tackle complex technical and domain problems at the intersection of healthcare and e-commerce

A Bit About You

Minimum Qualifications:

  • 3+ years of software engineering experience in a production environment
  • Expertise in architecting complex systems for long-term maintainability, performance, and scalability
  • Proven commitment to technical best practices, including code style, documentation, code review, bug fixing, and production issue mitigation
  • Strong communication skills and demonstrated experience collaborating with cross functional partners to deliver exceptional products

Preferred Qualifications: 

  • Proficiency in Alto's tech stack: Ruby on Rails, Javascript, React, React Native
  • Demonstrated ability to thrive in a dynamic entrepreneurial environment and maintain a growth mindset
  • A pragmatic approach to problem solving that’s biased towards impact
  • A strong sense of ownership over your work and a desire to uplevel your peers
  • Passion for Alto’s mission and our company values

 

Additional Physical Job Requirements

  • Reading English, comprehending, and following simple oral and written instructions. 
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
  • Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
  • Physical Activities: 
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another. 
    • Adjusting or moving objects up to 20 pounds in all directions. 
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing/driving/flying
    •  

Salary and Benefits

Salary Range: 144,000 - 180,000

Commission Eligible: No.

Equity Eligible: Yes.

Travel: Yes. Up to 15% of the time. 

Location Requirement:Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 2, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Machine Learning Engineer

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

As a Machine Learning Engineer at Alto Pharmacy, you will play a pivotal role in designing, developing, and deploying ML models that drive our business forward. You will collaborate with cross-functional teams, including product, engineering, data science, and operations, to integrate ML solutions into our products and services. Your expertise will help us harness the power of data to improve patient outcomes, optimize operations, and enhance the overall pharmacy experience.

Alto is actively seeking candidates who are interested in solving challenging problems using latest developments in Large Language Models and Artificial Intelligence (AI). We are looking for a talented AI and Machine Learning (ML) engineer with a solid background in the design and development of scalable AI and ML systems and services, deep passion for building ML-powered products, a proven track record of executing complex projects, and delivering high business and customer impact. Your contributions will be instrumental to tackle staffing challenges within Alto's pharmacies.

This role will provide exposure to state-of-the-art innovations in AI/ML systems (including GenAI). Technologies you will have exposure to, and/or will work with, include a  SageMaker, and Foundational Models such as Anthropic’s Claude / Mistral, among others.

The types of initiatives you can expect to work but not limited to include:

  • Developing personalized recommendation systems.
  • Building AI Assistant tools that have cross-Amazon user adoption.

Accelerate Your Career as You:

  • Leadership and Strategy:
    • Develop and drive the ML strategy across the organization.
    • Advocate for and guide the adoption of ML technologies and best practices.
    • Mentor and provide technical leadership to junior ML engineers and data scientists.
  • Model Development and Deployment:
    • Design, build, and deploy scalable ML models for various applications, such as personalized patient care, predictive analytics, and operational efficiency.
    • Ensure models are robust, efficient, and maintainable.
    • Collaborate with software engineers to integrate ML models into production systems.
  • Data Management and Analysis:
    • Work closely with the data engineering team to ensure the availability of high-quality data for model training and evaluation.
    • Perform data exploration, cleaning, and preprocessing.
    • Conduct rigorous testing and validation of ML models.
  • Cross-Functional Collaboration:
    • Partner with product managers to identify opportunities for ML to solve business problems and improve patient outcomes.
    • Collaborate with clinical and operations teams to ensure ML solutions align with business needs and regulatory requirements.
    • Communicate complex ML concepts and results to non-technical stakeholders.
  • Research and Innovation:
    • Stay up-to-date with the latest advancements in ML and AI.
    • Experiment with new algorithms, tools, and techniques to improve existing models and explore new applications.
    • Contribute to the company's intellectual property through patents and publications.

A Bit About You

Minimum Qualifications:

  • Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or a related field.
  • 5+ years of experience in machine learning, data science, applied science engineering or a related field.
  • Proven track record of deploying ML models in production environments at scale.
  • Strong programming skills in Python, R, or a similar language.
  • Experience with ML frameworks and libraries such as TensorFlow, PyTorch, or Scikit-learn 
  • Proficiency in data manipulation and analysis using SQL, Pandas, or similar tools.
  • Experience in designing, training, deploying, and scaling models on Cloud (AWS, GCP, or Azure) leveraging toolkits such as Kubeflow.
  • Excellent problem-solving skills and a strong analytical mindset.
  • Strong written and verbal communication skills with the ability to break down complex technical concepts.

 

Preferred Qualifications: 

  • Experience in the healthcare or pharmaceutical industry.
  • Knowledge of healthcare data standards (FHIR, HL7, NCPDP etc) and regulatory (e.g., HIPAA).
  • Experience with big data technologies such as Snowflake, BigQuery, or similar.
  • Familiarity with natural language processing (NLP) and computer vision techniques.

Additional Physical Job Requirements

  • Reading English, comprehending, and following simple oral and written instructions. 
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
  • Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.

Physical Activities: 

  • Occasionally ascending or descending stairs, ramps and the like.
  • Moving about to accomplish tasks and/or moving from one worksite to another. 
  • Adjusting or moving objects up to 20 pounds in all directions. 
  • Operating motor vehicles.
  • Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary Range: $192,000 - $240,000

Commission Eligible: No

Equity Eligible: Yes
Travel: No

Location Requirement:Employment at Alto is limited to individuals residing in the following states: Washington, California, Nevada, Colorado, Texas, and New York.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 2, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Sr Partnerships Manager, Fertility

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

We are seeking a dynamic and results-driven Partnerships Manager specializing in fertility sales to join our team. The Partnership Manager will be responsible for developing and managing strategic partnerships with fertility clinics, healthcare providers, and other key stakeholders to drive sales and increase market share. This role requires a combination of sales expertise, relationship-building skills, and industry knowledge to effectively promote our products and services.

Accelerate Your Career as You

  • Develop and Implement Sales Strategies: Design and execute sales strategies to achieve revenue targets and maximize market penetration within the fertility industry.
  • Build and Manage Partnerships: Identify, establish, and nurture relationships with fertility clinics, reproductive endocrinologists, OB/GYNs, and other healthcare professionals to drive referrals and sales.
  • Product Promotion and Training: Educate partners on our products, services, and treatment protocols through presentations, training sessions, and marketing materials to ensure effective promotion and utilization.
  • Sales Pipeline Management: Manage the sales pipeline, including lead generation, qualification, and conversion, utilizing CRM tools to track progress and forecast sales performance.
  • Market Analysis and Insights: Stay informed about market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation.
  • Collaboration and Cross-functional Support: Work closely with marketing, medical affairs, and customer support teams to develop promotional materials, resolve customer issues, and optimize customer experience.
  • Attend Conferences and Events: Represent the company at industry conferences, trade shows, and networking events to enhance visibility, build relationships, and generate leads.
  • Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets while adhering to company policies and procedures.

A Bit About You

Minimum Qualifications:

  • Bachelor's degree in business, marketing, life sciences, or related field; advanced degree preferred.
  • Proven track record of success in sales, preferably within the fertility or healthcare industry.
  • Strong understanding of fertility treatments, procedures, and patient pathways.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to build and maintain relationships with key stakeholders at all levels.
  • Self-motivated with a high degree of initiative and ability to work independently.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Willingness to travel as needed.

Preferred Qualifications: 

  • Experience in Assisted Reproductive Technology (ART): Prior experience working in the field of assisted reproductive technology, including knowledge of in vitro fertilization (IVF), intrauterine insemination (IUI), and other fertility treatments, is highly desirable.
  • Existing Network in the Fertility Industry: Demonstrated relationships and connections within the fertility industry, including partnerships with fertility clinics, reproductive specialists, and other key stakeholders, would be advantageous.
  • Experience with Consultative Selling: Experience in consultative selling methodologies, particularly within the healthcare or medical device sector, where understanding customer needs and providing tailored solutions are critical to success.
  • Advanced Clinical or Scientific Background: Candidates with a background in nursing, embryology, reproductive endocrinology, or related clinical or scientific fields may possess deeper insights into fertility treatments and be better equipped to engage with healthcare professionals on technical aspects.

Additional Physical Job Requirements

  • Reading English, comprehending, and following simple oral and written instructions. 
  • Communicating with others to exchange information.
  • Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
  • Physical Activities: 
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another. 
    • Adjusting or moving objects up to 20 pounds in all directions. 
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing.

Salary and Benefits

Salary Range: $148,000 - $185,000

Commission Eligible: Yes - $63,429 - $79,286

Equity Eligible: Yes

Travel: Yes - Required up to 50% of the time 

Location Requirement:Employment at Alto is limited to individuals residing in the following states: Washington, California, Nevada, Colorado, Texas, Florida, Pennsylvania, Maryland and New York.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline  June 30, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Staff Software Engineer [front end + mobile]

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

As a Staff Engineer at Alto, you will join a team that is working to improve patients' lives through a better pharmacy experience. You will own the full stack for our patient applications as well as our internal tools with a focus on frontend technologies for both web and mobile. Use your technical expertise and influential skills to guide the evolution of the full stack with a strong focus on frontend technologies. The ideal candidate will be able to operate at the Director, VP, and CTO level as a key technical adviser. They should be able to provide both architectural guidance and detailed technical direction while biasing for delivering customer value. 

Accelerate Your Career as You

  • Lead the architecture, design, and development of high-quality front-end features and applications.
  • Optimize applications for maximum speed and scalability while ensuring web accessibility standards.
  • Mentor other engineers, encouraging best practices in software development and design.
  • Tackle complex technical and domain problems at the intersection of healthcare and e-commerce.
  • Shape a culture of architectural best practices at Alto

A Bit About You

Minimum Qualifications:

  • Bachelor's degree in Engineering or equivalent experience
  • 10+ years of progressive software engineering experience in a production environment
  • 5+ years of experience working with frontend and mobile technologies
  • Experience with high quality microservices architecture
  • Expertise in architecting complex systems for long-term maintainability, performance, and scalability
  • Drive to build Proof of Concepts boldly leveraging new technologies that give outsized returns for our customers

Preferred Qualifications: 

  • Demonstrated ability to thrive in a dynamic entrepreneurial environment and maintain a growth mindset
  • A pragmatic approach to problem solving that’s biased towards impact
  • Experience designing and implementing modular scalable high volume cloud native architectures with purpose built datastores.
  • Experience with Alto’s frontend technologies: Javascript, React, React Native, React Native Web
  • Experience guiding other engineers to raise the bar

Additional Physical Job Requirements

  • Visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally.

Salary and Benefits

Salary Range: $192,000 - $240,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - May be required up to 15% of the time. Leadership or Engineering on-sites in SF, Den, or Dal.

Location Requirement:Employment at Alto is limited to individuals residing in the following states: Washington, California, Nevada, Colorado, Texas, and New York.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: July 26, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Senior Fullstack Engineer

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

As a Senior Full Stack Engineer on the Care Team, you will join a team that is working to improve patients’ lives through a better pharmacy experience. The Care Team owns the services that manage all of prescription processing from intake up to the moment we send an order to our pharmacies for fulfillment. The key focus areas for the Care Team include:

  1. Preparing prescriptions for fulfillment and delivery as quickly and accurately as possible through a combination of automation and efficient manual task coordination when third party input is required to advance a fill
  2. Enabling the growth of the business by enabling partners like drug manufacturers, insurers, and individual providers to easily configure billing, benefits, and clinical workflows tailored to their use cases

Example Projects:

  • Increase Alto’s intake automation rate by leveraging LLMs to parse unstructured data from prescriptions
  • Accelerate pharmacist workflows by integrating controlled substance dispensing history and risk scores into our pre-dispense clinical safety and review step
  • Optimize the selection of which drug to dispense to find patients the best price

Accelerate Your Career as You

  • Advance Alto’s automation and workflow orchestration systems to improve system throughput and accuracy
  • Establish the foundations for an extensible pharmacy operations platform to fuel business growth
  • Tackle complex technical and domain problems at the intersection of healthcare and e-commerce

A Bit About You

Minimum Qualifications:

  • Bachelor's degree in Engineering or equivalent experience
  • 10+ years of progressive software engineering experience in a production environment
  • Background in backend or full stack technologies
  • Expertise in architecting complex systems for long-term maintainability, performance, and scalability
  • Strong engineering fundamentals
  • Proven commitment to technical best practices, including code style, documentation, code review, bug fixing, and production issue mitigation

Preferred Qualifications: 

  • Proficiency in Alto's tech stack: Rails, Python, Javascript, React, React Native
  • Demonstrated ability to thrive in a dynamic entrepreneurial environment and maintain a growth mindset
  • A pragmatic approach to problem solving that’s biased towards impact
  • A strong sense of ownership over your work and a desire to uplevel your peers
  • Passion for Alto’s mission and our company values
  • Experience designing and implementing service oriented architectures

Additional Physical Job Requirements

  • Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally.

Salary and Benefits

Salary Range: $172,000 - $215,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 15% of the time 

Location Requirement: Employment at Alto is limited to individuals residing in the following states: Washington, California, Nevada, Colorado, Texas, and New York.

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 2, 2024


#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

See more jobs at Alto Pharmacy

Apply for this job

Alto Pharmacy is hiring a Remote Principal Architect, Engineering

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

At Alto, Principal Architects / Engineers are both visionary 10x strategic thought leaders and hands-on builders. You venture beyond the traditional and inspire new approaches to solve complex problems. We are seeking an architect and builders who are experienced at building and scaling high volume high throughput systems. You will have the technical judgment and influential skills to facilitate impactful discussions with technical reason. The ideal candidate will be able to operate at the Director, VP, and CTO level as a key technical adviser. They should be able to provide both architectural guidance and detailed technical direction while biasing for delivering customer value. 

Accelerate Your Career as You

  • Serve as a technical leader on our most complex customer problems, across multiple systems, across the tech stack. 
  • Decompose complex problems into autonomous independent implementable solutions.
  • Understand and make aware of system dependencies and limitations, while relentlessly trying to reduce them.
  • Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
  • Actively mentor and advance the architecture community of practice and continuously raise the bar.
  • Oversee the development of autonomous services exposed via APIs. 
  • Design and guide the implementation of effective service communications through Event Driven Architecture using Cloud Well Architected Frameworks.
  • Leverage cloud technologies to optimize data stores and retrieval.

A Bit About You

Minimum Qualifications:

  • Bachelor's or higher degree in Computer Science, Engineering, or a related field.
  • 10 years of hands-on experience in Enterprise Systems architecture, design, and build.
  • Demonstrated success in driving projects from concept to launch.
  • Ability to influence with sound technical judgment.
  • Drive to build Proof of Concepts boldly leveraging new technologies that give outsized returns for our customers.
  • Experience in high quality, highly scalable cloud native software development, modern programming languages, APIs, Event Driven Architectures, AI/ML mechanisms, Just enough UI frameworks, performant data models.

Preferred Qualifications: 

  • Master's degree or higher in Computer Science, Engineering, or a related field.
  • Experience in leading projects within the healthcare industry.
  • Experience breaking down cloud native monolith high volume applications.
  • Experience implementing machine learning or artificial intelligence solutions.

Additional Physical Job Requirements

  • Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally.

Salary and Benefits

Salary Range: $192,000 - $240,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 15% of the time (Engineering on/off-sites, Leadership on/off-sites)

Location Requirement:Employment at Alto is limited to individuals residing in the following states: Washington, California, Nevada, Colorado, Texas, and New York. 

Employment Requirement:Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: August 2, 2024


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Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here

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