About the role
We are looking for a Software Engineer who can work in Tech Support of our live platform to build and extend our virtual event platform & amplify the user experience we deliver to clients. The idea is to keep it bug-free, enhancing our solution with ideas that solve challenging problems our customers face during events.
This is going to be a high-impact role where the deliverable will be used by thousands of users upon release. You will be required to implement software that is accurate, fast, thoughtful, and scalable.
In this role, you’ll be required to follow Support tickets SLAs, and understand business goals and roadmaps from customers/product managers. You will then select the best approach to solve the problem in a generic way that naturally extends the product and implements a solution for reported tickets. We entrust ownership to our engineers and let them run with creative ideas. We also have engineering teams across Pakistan and Dubai that you can look forward to for help and guidance.
Roles & Responsibilities
Qualification & Experience
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