Director, Demand Generation

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provides a way for their teams to validate their data. 

Director, Demand Gen at a glance

The Director, Demand Gen oversees all demand generation as their primary responsibility, including the development, execution, and performance of all lead gen programs across content, event marketing, digital, strategy, ABM, and channel/partner programs.

What You’ll Do

• Create and execute multi-channel demand generation strategies that are aligned to our company objectives to support pipeline and revenue goals
• Be data-driven and comfortable with experimentation! - Utilize qualitative and quantitative analysis to determine the best positioning, message, and channel combination to drive pipeline and win new business.
• Have proven success generating ROI positive demand through both offline (events, partners) and digital channels (paid, owned, and earned).
• Understand all and diagnose all online traffic activity and measurable interactions to inform decision-making and optimize performance.

• Implement, manage, and improve KPIs across all digital channels to meet quarterly acquisition targets while maintaining CAC targets.  Develop systems/process to report key Marketing metrics and KPIs to the executive team.
• Work closely with the Manager of Data Analytics  to monitor detailed campaign data against KPIs
• Support market research collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports
• Partner with product, business development, and customer support teams to dive deep into customer insights to improve conversions across the funnel

Experience

• 5-7 years of experience in digital marketing; 2-3 years leading demand gen efforts in the B2B marketing space.

• Proven success in supporting a business scaling to $10M ARR and beyond
• Success in supporting new products brought to market; high preference towards category creation and / or design (product marketing background and experience)

Results/Outcomes(what business outcomes will this role be accountable for?)

• Building and executing on the demand gen strategy for Claravine
• Pipeline Measures/Outcomes

The starting salary for this role is $140-170k annually.  

Who we are

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through a web SaaS product that enables customers to set their own data standards and provides a way for their teams to validate their data.

This may be your first time hearing about Claravine, but you have definitely seen ads that used Claravine as part of their creation. Claravine helps several Fortune 500 companies that operate on a global scale.

About Us

We are a team of people who solve difficult problems through web SaaS, which is why we are more interested in smart problem-solvers than experts with specific languages or frameworks. We work in small cross-functional teams that are truly empowered to make a large impact on the entire company.

We work with a lot of data and integrate with other platforms. We currently accomplish this through a tech stack of Kotlin (Spring), PHP (Laravel), React, Node (Typescript), MySQL, AWS, Kubernetes, and remote development environments.

What You Will Do

• Bring up your ideas to help us improve
• Recharge when you need it, not only when you have enough PTO accrued
• Solve complex technical problems through creative solutions
• Directly impact the entire SaaS company through your contributions
• Wear multiple hats and own part of a startup (e.g., code, testing, deployments, etc.)

Job Requirements

• You live within 4 hours time zone of Mountain Standard Time (UTC-7)
• You are looking for full-time (no time-bound contracts, part-time hours, etc.)
• You are fluent in English for both speaking and writing
• You have professional experience running applications in the cloud
• You are interested in working with several different technologies
• You like communicating with others
• You can work on problems without being given instructions for each step

Our Ideal Candidate

• Has 2+ years of experience with core AWS services (RDS, EKS, S3, IAM)
• Has 2+ years of experience with Version Control managed CI/CD configuration (CircleCI, Gitlab, Github Actions, etc.)
• Has at least 1 year of experience working with Kubernetes
• Has at least 1 year of experience with Infrastructure as Code tools (Terraform preferred)
• Has experience with infrastructure & service monitoring
• Has familiarity with the concepts of CDNs and data geo-replication
• Has experience running SOC 2 compliant infrastructure
• Has an interest in wearing multiple hats (e.g., potentially writing some code, assisting with QA automation, etc.)

What We Offer You

• A virtual-first, distributed team model; this role can be performed remotely or in-person from our office in Lehi, Utah
• Opportunity to be a central player in building a high performance partner program
• Upwardly-mobile role in a fast-growing enterprise SaaS company
• Competitive salary and compensation
• Health, dental and vision benefits package, and 401(k) matching program
• Family leave program (Maternity, Paternity) and unlimited PTO
• Regularly planned team outings and company events
• Investment in the tools and technologies you need to succeed 
• Opportunity to work with a fun, collaborative, values-driven team

Our Recruiting Process

• Intro with recruitment
• Meet the Director of Engineering
• Technical and cultural interview with the Engineering team

Starting Salary Range: $105,000 - $115,000

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

About Claravine

Claravine is redefining data integrity for the global enterprise. Our platform, The Data Standards Cloud, makes it easy for teams to standardize, connect, and control data collaboratively, across the organization. Leading brands use Claravine to take greater ownership and control of their data from the start, for better decisions, stickier consumer experiences, and increased ROI. The company is on an impressive growth trajectory and backed by prominent venture firms.

As a Senior Product Manager, you will own the product roadmap for our data platform while working closely with the Customer Success, Marketing, Sales, Engineering, and User Experience teams. You will have responsibility of the full product lifecycle, from strategy to adoption and feature management.  This role will be highly visible and a key to the growth of the company as we help Enterprise customers restore trust in their digital experiences and marketing analytics.

What You’ll Do

• Be the main point of contact to understand customer use cases and develop a product roadmap to help solve those use cases.
• Define and manage the quantitative and qualitative metrics to determine the health of the product portfolio which will be used by leadership.
• Partner with User Experience to understand the competitive landscape and align the product investments to maintain Claravine as a leader.
• Partner with Marketing to optimize the time to product releases by ensuring sales and customer success managers are educated and prepared for new features.
• Be immersed in the product from new feature development, understanding how customers are using the product, and prioritizing customer feature requests or issues.
• Participate in stand-ups, planning sessions, product demos/check-ins, and retrospectives.
• Support sales and customer success team with customer meetings, product feedback meetings, and quarterly business reviews.
• Lead internal training & education sessions on the product.
• Create and maintain essential support and training collateral.
• Lead release testing and pitch in with QA testing where necessary.

 What You’ll Need to Succeed

• Background and familiarity in digital marketing, Ad Tech, and Customer Experience applications and how they are used by customers.  Direct experience with any of the major marketing cloud solutions (Adobe, Salesforce, Oracle) is a plus.
• Familiar with web and mobile technologies.
• Eager to learn and curious to understand more about a problem or how a new technology works.
• Excellent written and verbal skills as you will be working with many different teams and customers.
• Understanding of Agile principles and how those can be applied to product delivery to help teams be more effective.
• Critical thinker and able to analytically solve problems.
• Strong technical orientation to understand customer problems and provide the right solution or recommendation.

What We Offer You

• A virtual-first, distributed team model; this role can be performed remotely or in-person from our office in Lehi, Utah
• Opportunity to be a central player in building a high performance partner program
• Upwardly-mobile role in a fast-growing enterprise SaaS company
• Competitive salary and compensation
• Health, dental and vision benefits package, and 401(k) matching program
• Family leave program (Maternity, Paternity) and unlimited PTO
• Regularly planned team outings and company events
• Investment in the tools and technologies you need to succeed 
• Opportunity to work with a fun, collaborative, values-driven team

Starting Salary Range: $145,000 - $165,000

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. 

What You’ll Do

As a Customer Success Manager, you will be the main point of contact for our large enterprise and Fortune 100 clients and their ad agencies throughout their lifetime with Claravine. Using your experience with agency or enterprise ad ops and marketing workflows, you will coordinate directly with our enterprise and Fortune 100 clients to onboard them to The Data Standards Cloud, train them on best practices and answer day-to-day questions and escalations. We’re looking for a highly-effective communicator that can juggle the needs of many clients, prioritize effectively and role out improvements to our customer success processes at scale. 

What you'll do:

• Manage all post sales activity with Claravine’s enterprise customers, including implementation of our platform and solution design.
• Deliver exceptional customer experience through proactive communication, timely investigation of customer reported bugs and cross-functional collaboration with the right internal resources. 
• Partner with internal product and engineering teams to provide input to feature improvements, validate new features, and roll out new features to customers.
• Become a subject matter expert on The Data Standards Cloud and related integrations. Drive adoption of Claravine products through data insights. Share best practices and progress from baseline through the maturity curve.
• Identify at-risk customers, and work with the extended Claravine team to create and execute on “get well” plans.

What you bring:

• 3+ years experience in customer success, consulting, change management, or technical sales at an enterprise SaaS company. Agency experience is also a plus. 
• Experience support large enterprise clients and their needs. 
• Familiarity with technical integrations and APIs.
• Understanding of digital marketing processes and ecosystem. Experience with Google Campaign Manager, Adobe Experience Manager, Adobe Analytics and/or Google Analytics.
• Experience communicating, training, and presenting to customers. Excellent verbal and written communication skills are required.
• Self-motivated, with strong organizational and time management skills. Ability to manage multiple projects at a time.

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend & one-time office equipment furniture stipend 
• Annual, all-expense paid company events
  
• This is a 100% Remote Position

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company

In this role, you will own the entire post-sales customer lifecycle, coordinating internally with Sales, Solutions Consulting, Product and Engineering to deliver an exceptional client experience. Strong organization and client-facing skills are required. 

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. 

What You’ll Do

As a Customer Success Manager, you will be the main point of contact for our large enterprise and Fortune 100 clients and their ad agencies throughout their lifetime with Claravine. Using your experience with agency or enterprise ad ops and marketing workflows, you will coordinate directly with our enterprise and Fortune 100 clients to onboard them to The Data Standards Cloud, train them on best practices and answer day-to-day questions and escalations. We’re looking for a highly-effective communicator that can juggle the needs of many clients, prioritize effectively and role out improvements to our customer success processes at scale. 

What you'll do:

• Manage all post sales activity with Claravine’s enterprise customers, including implementation of our platform and solution design.
• Deliver exceptional customer experience through proactive communication, timely investigation of customer reported bugs and cross-functional collaboration with the right internal resources. 
• Partner with internal product and engineering teams to provide input to feature improvements, validate new features, and roll out new features to customers.
• Become a subject matter expert on The Data Standards Cloud and related integrations. Drive adoption of Claravine products through data insights. Share best practices and progress from baseline through the maturity curve.
• Identify at-risk customers, and work with the extended Claravine team to create and execute on “get well” plans.

What you bring:

• 3+ years experience in customer success, consulting, change management, or technical sales at an enterprise SaaS company. Agency experience is also a plus. 
• Experience support large enterprise clients and their needs. 
• Familiarity with technical integrations and APIs.
• Understanding of digital marketing processes and ecosystem. Experience with Google Campaign Manager, Adobe Experience Manager, Adobe Analytics and/or Google Analytics.
• Experience communicating, training, and presenting to customers. Excellent verbal and written communication skills are required.
• Self-motivated, with strong organizational and time management skills. Ability to manage multiple projects at a time.

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend & one-time office equipment furniture stipend 
• Annual, all-expense paid company events
• This is a 100% Remote position

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company

In this role, you will own the entire post-sales customer lifecycle, coordinating internally with Sales, Solutions Consulting, Product and Engineering to deliver an exceptional client experience. Strong organization and client-facing skills are required. 

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. 

What You’ll Do

As a Customer Success Manager, you will be the main point of contact for our large enterprise and Fortune 100 clients and their ad agencies throughout their lifetime with Claravine. Using your experience with agency or enterprise ad ops and marketing workflows, you will coordinate directly with our enterprise and Fortune 100 clients to onboard them to The Data Standards Cloud, train them on best practices and answer day-to-day questions and escalations. We’re looking for a highly-effective communicator that can juggle the needs of many clients, prioritize effectively and role out improvements to our customer success processes at scale. 

What you'll do:

• Manage all post sales activity with Claravine’s enterprise customers, including implementation of our platform and solution design.
• Deliver exceptional customer experience through proactive communication, timely investigation of customer reported bugs and cross-functional collaboration with the right internal resources. 
• Partner with internal product and engineering teams to provide input to feature improvements, validate new features, and roll out new features to customers.
• Become a subject matter expert on The Data Standards Cloud and related integrations. Drive adoption of Claravine products through data insights. Share best practices and progress from baseline through the maturity curve.
• Identify at-risk customers, and work with the extended Claravine team to create and execute on “get well” plans.

What you bring:

• 3+ years experience in customer success, consulting, change management, or technical sales at an enterprise SaaS company. Agency experience is also a plus. 
• Experience support large enterprise clients and their needs. 
• Familiarity with technical integrations and APIs.
• Understanding of digital marketing processes and ecosystem. Experience with Google Campaign Manager, Adobe Experience Manager, Adobe Analytics and/or Google Analytics.
• Experience communicating, training, and presenting to customers. Excellent verbal and written communication skills are required.
• Self-motivated, with strong organizational and time management skills. Ability to manage multiple projects at a time.

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend & one-time office equipment furniture stipend 
• Annual, all-expense paid company events
• This is a 100% Remote Position

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company

In this role, you will own the entire post-sales customer lifecycle, coordinating internally with Sales, Solutions Consulting, Product and Engineering to deliver an exceptional client experience. Strong organization and client-facing skills are required. 

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. 

Core role vision

The primary objective of this role is effective partner activation and stimulation of partnership success via marketing, enablement, training (coordination), and general project management responsibilities. At the outset, this role will serve across Technology Partnerships, Referral Partnerships, and Agency Partnerships. It can be alternatively conceived of as a “Partner Success Manager” role.

This role includes key partner marketing work such as strategic design of partner-specific marketing plans (looking out multiple quarters), coordination of resource allocation and execution, and management of follow up deliverables and actions geared toward stimulating opportunity from the work / deliverable. 

What you’ll be doing

• Coordinating direct and referral partnership activities across major and independent agencies as well as systems integrators and technology partners
• Overseeing a detailed consideration and development process for new technology partners
• Developing and executing partner marketing and product marketing concepts in support of pipeline-driving partner activation efforts
• Helping create and deliver enablement & training modules for partner and internal Sales team consumption
• Contributing to the rapid acceleration of partner-driven pipeline and revenue
• Collaborating closely with key adjacent teams including Marketing, Product, Sales, and Client Success
• Managing partner relationships to ensure continued mutual growth and success

What You’ll Need to Succeed

• Background and familiarity in digital marketing, Ad Tech, and Customer Experience applications and how they are used by customers.  Direct experience with any of the major marketing cloud solutions (Adobe, Salesforce, Oracle, Amazon) is a plus
• Background managing partnerships in software and technology 
• Familiar with web and mobile technologies
• Strong project management skills
• Willing to learn and bring curiosity to understand more about a problem or how a new technology works
• Excellent written and verbal skills as you will be working with many different teams and partners
• Critical thinker and able to analytically solve problems
• Strong marketing and enablement orientation to convey and activate joint value props and ensure scalable adoption

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend
• Annual, all-expense paid company events
• Remote position -- with some travel

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company 

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. 

What You’ll Do

The primary objective of this role is the development of new technology partner solutions to serve company goals around pipeline and revenue. 

The right candidate will have ownership over the following: 

• Vetting and consideration process for new potential technology partners and technology partner categories
• Examination of paths to complementary technology visions
• Articulation of the derived partnership stories and value propositions
• Construction of necessary schematics / visuals to aid in comprehension of the story
• Focus work on evolving the Claravine API and applying it in service of partner solutioning
• Enablement and training of Claravine and partner GTM teams
• Collaboration with Product Management to derive Partner Product visions broadly as well as tailored to uniquely scalable individual partnerships

Compensation is a combination of Base Salary, Variable Compensation comprised of a mix between MBOs and Revenue-based goals, equity, and opportunity for revenue-based accelerators.

What You’ll Need to Succeed

• Background and familiarity in digital marketing, Ad Tech, and Customer Experience applications and how they are used by customers.  Direct experience with any of the major marketing cloud solutions (Adobe, Salesforce, Oracle, Amazon) is a plus.
• Familiar with web and mobile technologies.
• Understand API integration requirements and use cases.
• Responsible for evangelizing the API to partners.
• Eager to learn and curious to understand more about a problem or how a new technology works.
• Excellent written and verbal skills as you will be working with many different teams and customers.
• Critical thinker and able to analytically solve problems.
• Strong technical orientation to understand customer problems and provide the right solution or recommendation via joint value propositions with partners.
• Strong partner-facing skills for the purposes of solutioning, training and enablement, and co-marketing.

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend
• Annual, all-expense paid company events
• Remote position -- with some travel

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company 

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. 

What You’ll Do

This is a fully remote role, but all candidates must be able to work in the PST time zone.

As a Customer Success Manager, you will be the main point of contact for our large enterprise and Fortune 100 clients and their ad agencies throughout their lifetime with Claravine. Using your experience with agency or enterprise ad ops and marketing workflows, you will coordinate directly with our enterprise and Fortune 100 clients to onboard them to The Data Standards Cloud, train them on best practices and answer day-to-day questions and escalations. We’re looking for a highly-effective communicator that can juggle the needs of many clients, prioritize effectively and role out improvements to our customer success processes at scale. 

What you'll do:

• Manage all post sales activity with Claravine’s enterprise customers, including implementation of our platform and solution design.
• Deliver exceptional customer experience through proactive communication, timely investigation of customer reported bugs and cross-functional collaboration with the right internal resources. 
• Partner with internal product and engineering teams to provide input to feature improvements, validate new features, and roll out new features to customers.
• Become a subject matter expert on The Data Standards Cloud and related integrations. Drive adoption of Claravine products through data insights. Share best practices and progress from baseline through the maturity curve.
• Identify at-risk customers, and work with the extended Claravine team to create and execute on “get well” plans.

What you bring:

• 3+ years experience in customer success, consulting, change management, or technical sales at an enterprise SaaS company. Agency experience is also a plus. 
• Experience support large enterprise clients and their needs. 
• Familiarity with technical integrations and APIs.
• Understanding of digital marketing processes and ecosystem. Experience with Google Campaign Manager, Adobe Experience Manager, Adobe Analytics and/or Google Analytics.
• Experience communicating, training, and presenting to customers. Excellent verbal and written communication skills are required.
• Self-motivated, with strong organizational and time management skills. Ability to manage multiple projects at a time.

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend & one-time office equipment furniture stipend 
• Annual, all-expense paid company events
• Hybrid position -- fully remote or work in the SLC area office

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company

In this role, you will own the entire post-sales customer lifecycle, coordinating internally with Sales, Solutions Consulting, Product and Engineering to deliver an exceptional client experience. Strong organization and client-facing skills are required. 

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups.We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. 

What You’ll Do

• Work as a member of an agile team to collaborate with others to build and maintain API and UI automation code.
• Create test plans and test cases based off of work in our JIRA system. Documented in XRAY.
• Participate in sprint planning activities, daily stand ups; help ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
• Contribute to process improvements and refinement of QA practices to deliver high quality product

What tech stack?

We’re more interested in problem-solvers than coders. Since you asked though, we use React, Node (Typescript), Kotlin, PHP, MySQL, AWS, Kubernetes, macOS, etc. For automation tools we use Karate for the API testing and Playwright for UI automation, all documented in XRAY for JIRA. We can dig in more when we talk.

Qualifications

Requirements:

• Working time zone within 4 hours of Mountain Standard Time (UTC-7)

• Full-time employment (no time bound contracts, part-time hours, etc.)

• Authorized to work in the US

• Fluency in english for both speaking and writing

• 5+ years experience in QA

• 3+ years professional experience writing enterprise quality code for automation

• 3+ years of exposure to C#/Java object oriented languages

• 2+ years of exposure to scripting languages (Typescript, Javascript, etc.)

• Understanding/Implementation of testing life cycle in CI/CD, test design methodologies, test execution, and defect tracking

Preferred Experience:

• 5+ years professional experience writing enterprise quality code for automation

• Desire to learn and solve problems no matter the technology

• 5+ years experience with Java, C#, or other typed languages

• 3+ years experience with TypeScript, Javascript, or other scripted languages

• Experience with XRAY, JIRA, Playwright, or Karate or similar tools

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend
• Annual, all-expense paid company events
• Remote position -- with some travel

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company 

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Senior Product Manager

About Claravine

Claravine is redefining data integrity for the global enterprise. Our platform, The Data Standards Cloud, makes it easy for teams to standardize, connect, and control data collaboratively, across the organization. Leading brands use Claravine to take greater ownership and control of their data from the start, for better decisions, stickier consumer experiences, and increased ROI. The company is on an impressive growth trajectory and backed by prominent venture firms.

As a Senior Product Manager, you will own the product roadmap for the Integrations into the Martech, AdTech, and Cloud Platform ecosystem while working closely with the Customer Success, Marketing, Sales, Engineering, and User Experience teams. You will have responsibility of the full product lifecycle, from strategy to adoption and feature management.  This role will be highly visible and a key to the growth of the company as we help Enterprise customers restore trust in their digital experiences and marketing analytics.

What You’ll Do

• Be the main point of contact to understand customer use cases and develop a product roadmap to help solve those use cases.
• Define and manage the quantitative and qualitative metrics to determine the health of the product portfolio which will be used by leadership.
• Partner with User Experience to understand the competitive landscape and align the product investments to maintain Claravine as a leader.
• Partner with Marketing to optimize the time to product releases by ensuring sales and customer success managers are educated and prepared for new features.
• Be immersed in the product from new feature development, understanding how customers are using the product, and prioritizing customer feature requests or issues.
• Participate in stand-ups, planning sessions, product demos/check-ins, and retrospectives.
• Support sales and customer success team with customer meetings, product feedback meetings, and quarterly business reviews.
• Lead internal training & education sessions on the product.
• Create and maintain essential support and training collateral.
• Lead release testing and pitch in with QA testing where necessary.

 What You’ll Need to Succeed

• Background and familiarity in digital marketing, Ad Tech, and Customer Experience applications and how they are used by customers.  Direct experience with any of the major marketing cloud solutions (Adobe, Salesforce, Oracle) is a plus.
• Familiar with web and mobile technologies.
• Understand API integration requirements and use cases.
• Responsible for evangelizing the API to both customers and partners.
• Eager to learn and curious to understand more about a problem or how a new technology works.
• Excellent written and verbal skills as you will be working with many different teams and customers.
• Understanding of Agile principles and how those can be applied to product delivery to help teams be more effective.
• Critical thinker and able to analytically solve problems.
• Strong technical orientation to understand customer problems and provide the right solution or recommendation.

What We Offer You

• A virtual-first, distributed team model; this role can be performed remotely or in-person from our office in Lehi, Utah
• Opportunity to be a central player in building a high performance partner program
• Upwardly-mobile role in a fast-growing enterprise SaaS company
• Competitive salary and compensation
• Health, dental and vision benefits package, and 401(k) matching program
• Family leave program (Maternity, Paternity) and unlimited PTO
• Regularly planned team outings and company events
• Investment in the tools and technologies you need to succeed 
• Opportunity to work with a fun, collaborative, values-driven team

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups.We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. 

What You’ll Do

We are looking to hire an Enterprise Account Executive to help us further accelerate our market leadership in this emerging category.  In this role, you will drive incremental revenue into new and existing accounts by leveraging relationships to secure new business. You will help prospective customers and partners understand the power of the Claravine platform and how our solutions can help drive significant business outcomes.

Responsibilities

• Effectively demonstrate The Claravine Platform within the context of the customer’s business needs
• Identify and qualify business opportunities, understand key customer objections, and develop a strategy to sell the value of Claravine across the enterprise
• Work collaboratively with Sales Engineering to develop Client Needs Assessments to fully understand client internal challenges and identify solutions for Claravine’s technology and services to work with those needs.
• Develop & maintain an experienced understanding of the advertising and marketing technology ecosystems, including the technologies that our prospects have invested in and how Claravine would integrate.
• Partner across various teams at Claravine, including Product, Marketing, Engineering, Partnerships and Customer Success.
• Work closely with Customer Success Managers to identify expansion opportunities at existing accounts.
• Align with the Business Development Team to develop territory specific plans to build constant new business pipeline.
• Travel to customer sites, conferences, and other related events as needed.

Qualifications:

• A minimum of 5 years' prior enterprise level outside software sales experience, preferably within digital marketing and advertising solutions. 
• Proven success in exceeding at least a $1M annual quota.
• Proven success in selling to C-Level executives and key business decision makers across marketing organizations.
• Able to identify, cultivate and close deals in new areas.
• Skilled Value seller with proven ability to create win-win proposals.
• Outstanding communication, presentation and negotiation skills (verbal and written).
• Team Player with excellent organizational and time management skills.
• Self-motivated and disciplined. 
• Thorough understanding of the advertising and marketing technology landscape
• Ability to perform well in a highly dynamic, rapidly changing environment.

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend
• Annual, all-expense paid company events
• Remote position -- with some travel

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company 

Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.

Who We Are 

At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns. 

What We Do

At Claravine we help large organizations solve difficult data integrity problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data. You have likely seen ads that use Claravine as part of their creation. Claravine helps one quarter of Fortune 100 companies that operate on a global scale!

What You’ll Do

As a Senior Implementation Consultant you will play a critical role in helping our clients integrate Claravine into their marketing stack. Using your broad knowledge of the digital media space – from current industry trends to technical expertise – you will drive discovery calls with our largest clients and support them in transitioning their marketing taxonomy into our platform.  This is a highly cross-functional role, requiring you to work internally with Sales, Customer Support, Product and Engineering teams and externally with the global marketing and agency teams of our Fortune 100 clients.

The Senior Implementation Consultant will take a hands-on approach to learning about customer marketing and content naming strategies, assessing the flow of data, and returning a standardized, granular recommendation.We’re looking for someone who understands thefundamental importance of clean data thatwill make it their mission to understand customer needs and provide best-in-class implementation recommendations. 

This is a fully remote position (must be US based), and occasional client travel is required.

Responsibilities: 

• Lead client and agency teams through solution design and partner with Customer Support on implementation
• Seek opportunities to clarify what the client needs (not just what they ask for) and look for opportunities to expand client relationships and projects
• Ensure client expectations are met and results are delivered. Develop domain expertise in client’s business space to drive results.
• Articulate complex ideas in a clear and concise manner, both in speech and writing; understand the audience and tailor messages accordingly.
• Escalate client feature requests and bugs to product and engineering. Your work will directly impact the vision of the product.
• Co-create collateral in partnership for Solution specific presentations and demonstrations.
• Collaborate with Product, PMM, Sales and Enablement teams for seamless end-to-end program execution.
• Evangelize theimportance of clean data to empower successful digital marketing initiatives, in support of larger business objectives
• Adapt to a fast-paced work environment and have the ability to overcome technical and business challenges

What you bring: 

• Self-starter with demonstrated success navigating ambiguous problems in a startup environment
• Minimum 5 years of relevant work experience in marketing, consulting, and/or media
• Knowledge and experience in the Paid Social or Paid Search space strongly preferred. Experience working with DSPs (The Trade Desk, Xandr, Dataxu) DMPs (Lotame, Nielsen, Adobe), ad servers (Google Campaign Manager), Match Partners (LiveRamp, Neustar), and Programmatic Advertising is also beneficial.
• Previous work experience with Digital Media tools, such as: Google Analytics, Adobe Analytics, Google Campaign Manager, DV360, SA360, Social Media advertising platforms, Prisma, Workfront
• Experience working with macros and tracking templates
• Experience in digital analytics, optimization, marketing analytics and/or media ad operations.
• Exceptional cross-functional collaborator.
• Able to communicate effectively with technical and non-technical folks, from on the ground ops teams to executives.
• Able to quickly understand and decompose complex questions and concepts.
• Strong critical thinking and problem-solving skills.

What We Offer

Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work. 

• Unlimited PTO, ten paid company holidays, and annual Winter Break
• Top-notch medical, dental, and vision insurance
• HSA, FSA, and Dependent Care FSA options
• Generous parental leave policy & short term disability coverage 
  • 8 weeks 100% paid medical parental leave and 8 weeks 100% paid parental leave (that’s 16 weeks total for those delivering a child!)
• 401k with match (100% of first 1%, 50% of next 5%)
• Monthly technology stipend
• Annual, all-expense paid company events
• Hybrid position -- fully remote or work in the SLC area office

Culture–We see you as a human with amazing capabilities, not as a cog in a machine. 

• Opportunity to experiment and discover new ways of doing your job
• Directly impact the entire company through your contributions
• Speak up about breaking the norm—we’re listening
• Transparently discuss the good, the bad, and the ugly because that’s where good solutions begin
• Be an integral part of a growing, remote-first SaaS company

Claravine is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.