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DataVisor is hiring a Remote Quality Assurance Engineer- China

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real-time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering the total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

Responsibility:

1. According to product design or requirements, conduct requirement analysis, design, implement and execute test cases

2. Help to improve the product user experience

3. Work with the product manager, development engineers, and project manager to solve the problem on time

4. Maintain and optimize the existing automation framework

5. Assist in building the interface of the automation framework

6. Design, implement, and maintain automated UI and API test code

  1. Computer Science or related major, bachelor's degree is required
  2. 1-2 years of Java experience
  3. Strong communication and interpersonal skills.
  4. 1-3 years as an automation test engineer and experience in IT, big data, or finance area
  5. Ability to work independently and as part of a team.
  6. Detail-oriented and intellectually curious.

Full benefits include PTO, Insurance and retirement plan.

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DataVisor is hiring a Remote Senior Quality Assurance Engineer- Japan

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real-time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering the total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

DataVisor, we are looking for a software Developer, senior level is preferred, who can constantly challenge himself and surpass himself. We hope that candidates have a solid development foundation and broad front-end or full-stack development experience, experience in front-end framework, and early start-up technology company experience is preferred.

What you'll do in general:

  • Analyze information to recommend and plan the installation of new systems
    or modifications of an existing system.
  • Evaluate simple interrelationships between programs such as whether a
    contemplated change in one part of a program would cause unwanted results
    in a related part.
  • Program software to predefined specifications for internet applications.
  • Write, modify, integrate, and test software code for internet applications.
  • Develop, implement, modify, and maintain features that integrate effectively
    into existing software.
  • Write documentation for new and updated software.

Responsibility:

1. According to product design or requirements, conduct requirement analysis, design, implement and execute test cases

2. Help to improve the product user experience

3. Work with the product manager, development engineers, and project manager to solve the problem on time

4. Maintain and optimize the existing automation framework

5. Assist in building the interface of the automation framework

6. Design, implement, and maintain automated UI and API test code

1. Computer Science or related major, bachelor's degree is required

2. 5+ years of Java experience

3. 3+ years as an automation test engineer and experience in IT, big data, or finance area

4. Solid knowledge of quality management

5. Experienced in UI automation and API automation and framework

6. Excellent in communication, analysis

7: Willing to move to Japan

Full benefits include PTO, Insurance and retirement plan.

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21d

Senior Quality Assurance Engineer - US/Canada

DataVisorVancouver,British Columbia,Canada, Remote
Designuiapi

DataVisor is hiring a Remote Senior Quality Assurance Engineer - US/Canada

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real-time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering the total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

DataVisor, we are looking for a software Developer, senior level is preferred, who can constantly challenge himself and surpass himself. We hope that candidates have a solid development foundation and broad front-end or full-stack development experience, experience in front-end framework, and early start-up technology company experience is preferred.


What you'll do in general:

  • Analyze information to recommend and plan the installation of new systems
    or modifications of an existing system.
  • Evaluate simple interrelationships between programs such as whether a
    contemplated change in one part of a program would cause unwanted results
    in a related part.
  • Program software to predefined specifications for internet applications.
  • Write, modify, integrate, and test software code for internet applications.
  • Develop, implement, modify, and maintain features that integrate effectively
    into existing software.
  • Write documentation for new and updated software.


Responsibility:

1. According to product design or requirements, conduct requirement analysis, design, implement and execute test cases

2. Help to improve the product user experience

3. Work with the product manager, development engineers, and project manager to solve the problem on time

4. Maintain and optimize the existing automation framework

5. Assist in building the interface of the automation framework

6. Design, implement, and maintain automated UI and API test code


1. Computer Science or related major, bachelor's degree is required

2. 5+ years of Java experience

3. 3+ years as an automation test engineer and experience in IT, big data, or finance area

4. Solid knowledge of quality management

5. Experienced in UI automation and API automation and framework

6. Excellent in communication, analysis

Full benefits include PTO, Insurance and retirement plan.

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21d

Chief Information Security Officer

DataVisorMountain View,California,United States, Remote Hybrid

DataVisor is hiring a Remote Chief Information Security Officer

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

Job Summary

As the Chief Information Security Officer (CISO), you will be responsible for developing and implementing a robust security strategy to protect customer data, DataVisor Services and systems. You’ll work closely with executive leadership to ensure security initiatives align with our business objectives. This critical leadership role requires a forward-thinking leader, with strong communication skills, and well-versed in the latest cybersecurity threats, trends, and technologies. 

Key Responsibilities

  • Strategic Security Leadership: Develop and implement a comprehensive information security strategy to protect sensitive data and systems.
  • Risk Management: Identify, assess, and mitigate cybersecurity risks across all areas of the business and services. 
  • Compliance and Governance: Ensure compliance with applicable laws, regulations, and industry standards (e.g., SOC 2, PCIDSS, ISO 27001, etc.. ).
  • Incident Response: Establish and lead the incident response team, coordinating efforts during security incidents or breaches.
  • Security Policies and Procedures: Develop, implement, and regularly update security policies and best practices across the organization.
  • Budgeting and Resource Allocation: Oversee the cybersecurity budget and resource allocation to ensure effective risk mitigation within budget constraints.
  • Vendor Management: Assess and manage security aspects of third-party vendors and partners.
  • Collaboration: Work closely with eng, Legal, Risk Management, and other departments to align security initiatives with business objectives.
  • Customer communications: Communicate with customers regarding our security policies and strategies, and facilitate business teams in completing customer’s security questionnaires and relevant due diligence requirements.  Collaborate with customers on pentest and audit requirements wherever applicable. 
  • Awareness and Training: Lead initiatives to educate and train employees on security best practices and awareness.
  • Continuous Improvement: Stay up-to-date with the latest security technologies, threats, and trends, incorporating them into the security strategy as needed.
  • Experience: 10+ years of experience in information security, with at least 5 years in a senior leadership role. Engineering background and site reliability experience are a plus. 
  • Education: Bachelor’s degree in Computer Science, Information Security, or related field (Master’s degree preferred).
  • Certifications: CISSP, CISM, CISA, or other relevant certifications strongly preferred.
  • Technical Expertise: Strong knowledge of cybersecurity frameworks (e.g., NIST, ISO/IEC 27001) and security operations (SIEM, firewalls, IDS/IPS).
  • Leadership Skills: Proven ability to hire, lead, influence, and inspire cross-functional teams and manage change effectively.
  • Communication and Collaboration Skills: Strong communication skills to translate complex security concepts into business-friendly language.  Ability to collaborate with different internal and external teams effectively and smoothly. 
  • Analytical Skills: Strong analytical and problem-solving skills to assess and address cybersecurity challenges.
  • Strategic Vision: Ability to align security initiatives with business goals and adapt strategies to changing threat landscapes.

Preferred Qualifications

  • Prior experience as a CISO or similar executive role in a high-growth or technology-driven organization.
  • Knowledge of cloud security, especially with AWS, Azure, or Google Cloud environments
  • Experience in implementing zero-trust architectures and leading security transformation programs.
  • Experience in all aspects of security: compliance, application level security, vulnerability testing, and detection and response. 
  • Experience working with banking sectors, regulatory bodies or in highly regulated environments.
    • Top executive level position with competitive salary, stock options,  and benefits package.
    • Opportunity to build a secure and robust next-gen fraud and risk services for the largest transaction players in the world. 
    • A collaborative work environment with an emphasis on innovation and security.

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25d

Senior Site Reliability Engineer - US/Canada

DataVisorResearch Triangle Park,North Carolina,United States, Remote

DataVisor is hiring a Remote Senior Site Reliability Engineer - US/Canada

DataVisor is a next generation security company that utilizes industry leading unsupervised machine learning to detect fraudulent activity for financial transactions, mobile user acquisition, social networks, commerce and money laundering. Our solution is used by some of the largest internet properties in the world, including Pinterest, FedEx, AirAsia, Synchrony Financial, Zomato and Ping An, to protect them from the ever-increasing risk of fraud. Our award-winning software is powered by a team of world-class experts in big data, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

We are seeking a Senior Site Reliability Engineer (SRE) to join our growing team. The ideal candidate will have a passion for building reliable systems, experience with automation, and a solid understanding of large-scale distributed systems. You will work closely with the engineering team to improve reliability, scalability, and performance across our infrastructure.

You will report to CTO direclty and be working with a team of seasoned engineers to automate, increase the reliability and enhance the security of our production environment. Projects include scaling our global, multi-cloud footprint, optimize our large real-time decision platform and improve the reliability of our global cloud footprint.

5+ years of experience with production environment running Linux

3+ years of experience working with cloud solutions such as AWS, Azure or Aliyun

Familiar with big data technology such as Spark and/or Flink

Love to automate tasks through coding and scripting

Experience with algorithms, data structures, complexity analysis and software design

Code well on Python, Java and Bash

Key Responsibilities:

  • Design, implement, and maintain release automation pipelines to streamline the deployment process.
  • Develop systems for proactive monitoring, auto-diagnosis, and incident resolution in production environments.
  • Work with big data platforms such as Apache Spark or Apache Flink, optimizing and scaling our data processing pipelines.
  • Perform maintenance and troubleshooting for databases, with preference for experience in Yugabyte, ClickHouse, and MySQL.
  • Ensure the reliability of cloud infrastructure using Kubernetes on AWS or GCP.
  • Participate in on-call rotation to ensure system reliability, with a focus on automation to minimize manual intervention.
  • Collaborate with engineering teams to improve system performance and manage capacity planning.

PREFERRED EXPERIENCE

  • Familiar with container technology such as Docker, Kubernetes
  • Experience with database system best practices on Yugabyte, Clickouse and MySQL etc.
  • Strong understanding of security best practices
  • Completed a SOC 2/PCI certification in the past is a big plus
  • Health insurance
  • PTO and sick days
  • 401K Plan

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DataVisor is hiring a Remote Senior Front End Engineer

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering the total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

At DataVisor, we are working hard to find excellent web front-end engineers who can constantly challenge ourselves and surpass ourselves. We hope that candidates have a solid development foundation and broad front-end or full-stack development experience. Mature experience in front-end framework, early start-up technology company experience is preferred, we look forward to furthering communication with you!

1. BS degree in Computer Science or relevant field of study

2. 3+ years of web development experience, proficient in HTML, CSS, Javascript core fundamentals

3. 2+ of experience in notable front-end frameworks such as Angular (preferred), React etc.

4. Familiar with web testing framework, Selenium Webdriver, experienced in writing E2E test cases/test suites and Unit Tests for frontend code to further extends to existing applications and have certain experience in performance tuning

5. NodeJS server-side development, database interface development experience

6. Good English reading, writing skills, and communication

Preferred:

1. Familiar with annotated Javascript such as Typescript and other related knowledge(SCSS, mixin etc.)

2. Experience in data visualization as well SQL programming proficiency

3. Experienced in Java/Spring programming, familiar with Web back-end development, and big data analysis

4. Proficiency in using git, Jenkins and other tools(etc. kubernetes)

5. Background working with Agile sprints, backlogs in Jira

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan

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DataVisor is hiring a Remote Software Engineer - Infrastructure team-Japan

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe. Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

The software engineer - infrastructure team is the backbone of DataVisor. Without our distributed and highly robust systems, business would stop. We tackle important challenges: clients require sub-second response times while we find relationships in terabytes of data. We’ve created, and continually improve, our massive cluster infrastructure, allowing highly computationally expensive jobs to run smoothly. We love using and learning about the latest technologies such as Spark, Cassandra, K8s, and Docker. We’re excellent software engineers building new infrastructure for our clients as well as other engineering teams within DataVisor.

As a software engineer in the infra team, you will be part of the team that manages releases and deploys to a global, multi-cloud footprint. You will be responsible for automating our code deployment and infrastructure management process, and for helping us scale to real-time responses with huge client datasets. You will be instrumenting monitors to ensure that our systems adhere to the strictest of SLA, and help us reduce our cost footprint by optimizing the way we run jobs across multiple cloud providers globally. You will be looking for the root cause for an issue and make code changes to improve the reliability and scalability of our systems.

  • 2+ years experience with infrastructure software engineering or production system operation experiences
  • 2+ years experience with Amazon Web Services or other cloud service providers
  • Strong understanding of the Linux environment and systems configurations
  • Experience with Java and Python
  • Experience with Kubernetes, docker
  • Has basic knowledge about networking
  • Open to work remotely

Preferred experience:

  • Experience with Apache Spark, Cassandra, Flink
  • Experience with Grafana, Loki, ELK

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DataVisor is hiring a Remote Quality Assurance Engineer Internship - Canada

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real-time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering the total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

DataVisor, we are looking for a senior quality assurance engineer who can constantly challenge himself and surpass himself. We hope that candidates have a solid development foundation and broad front-end or full-stack development experience, experience in front-end framework, and early start-up technology company experience is preferred.


Responsibility:

1. According to product design or requirements, conduct requirement analysis, design and execute test cases

2. Help to improve the product user experience

3. Work with product manager, development engineers and project manager to solve the problem on time

4. Maintain and optimize the existing automation framework

5. Assist in building the interface of automation framework

6. Design, implement and maintain automated test code


1. Currently co-op students or students enrolled in a post-secondary program (BS or MS) who are majoring in computer science, mathematics, statistics, information management, or a related field of Canada Canada-based college or university.

2. Canadian citizen, permanent resident, or person with refugee protection given under the law and legal bale to work in Canada according to the laws and regulations of the province or territory where you live.

2. 1-2 years of Java experience

3. Strong communication and interpersonal skills.

4. Ability to work independently and as part of a team.

5. Detail-oriented and intellectually curious.

6. Solid knowledge of quality management

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DataVisor is hiring a Remote Senior Software Engineer-Japan

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering the total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

Summary:

As platform engineers, we are building a next-generation machine learning platform, which incorporates our secret sauce, UML (unsupervised machine learning) with other SML (supervised machine learning) algorithms. Our team works to improve our core detection algorithms and automate the full training process.

As complex fraud attacks become more prevalent, it is more important than ever to detect fraudsters in real-time. The platform team is responsible for developing the architecture that makes real-time UML possible. We are looking for creative and eager engineers to help us expand our novel streaming and database systems, which enable our detection capabilities.

We continue to push the boundary of what's possible in fraud detection and data processing at scale. Join us to help usher in more innovative solutions to the fraud detection space.

What you'll do:

  • Design and build machine learning systems that process data sets from the world’s largest consumer services
  • Use unsupervised machine learning, supervised machine learning, and deep learning to detect fraudulent behavior and catch fraudsters
  • Build and optimize systems, tools, and validation strategies to support new features
  • Help design/build distributed real-time systems and features
  • Use big data technologies (e.g. Spark, Hadoop, HBase, Cassandra) to build large scale machine learning pipelines
  • Develop new systems on top of real-time streaming technologies (e.g. Kafka, Flink)
  • 5+ years software development experience
  • 5+ years experience in Java, Shell, Python development
  • Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) is a plus
  • Experience in Cassandra, HBase, Flink, Spark or Kafka is a plus.
  • Experience in the Spring Framework is a plus
  • Experience with test-driven development is a plus
  • Must be located in Japan

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DataVisor is hiring a Remote Junior Front End Software Engineer - Canada

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe. Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven.

We are looking for excellent web front-end engineers who can constantly challenge theirselves and surpass themselves. We hope that candidates have a solid development foundation and broad front-end or full-stack development experience. Mature experience in front-end framework and early start-up technology company experience is preferred, we look forward to furthering communication with you!

Responsibility:

1. Develop DataVisor user analysis interface, including data visualization and database interface functionality, and complete the development efficiently tasks;

2. Constantly participate in the development of the Web front-end, back-end development, API interface, etc. of the DataVisor big data analysis platform;

3. Focus on business, and business goals, and exert self-creativity and productivity to achieve business needs

Basic Qualifications:

  •  BS degree in Computer Science or relevant field of study
  •  2+ years of web development experience, proficient in HTML, CSS, Javascript, Typescript and other related knowledge
  •  2+ years of front-end frameworks (such as Angular, React), etc., experience in data visualization is preferred
  •  Familiar with web testing framework, Java Selenium, experienced in writing E2E test cases/test suites and Unit Tests for frontend code, and also to be able to extend existing applications and have certain experience in performance tuning
  • Experienced in Java/Spring programming, familiar with Web back-end development and big data analysis experience is preferred.
  •  NodeJS server-side development, database interface development experience and SQL proficiency are preferred.
  • Proficiency in using git, jenkins and other tools
  • Good communication skill including reading and writing skills

Health Insurance, PTO and retirement plan

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DataVisor is hiring a Remote Bilingual (Chinese) Saas Technical Project and System Release Manager - Canada

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

What You Will Be Doing:

  • Scrum master: Be able to manage and drive end-to-end sprint process for various engineering teams, facilitate product managers and engineering managers to conduct sprint planning, clarify requirements and prioritize tasks, drive team stand-up, monitor development progress, coordinate cross-team collaborations, organize QA testing and drive bug resolution; Work with stakeholders to deliver product new features and improvements on time and in high quality.
  • Engineering operation metrics runner: Own and run metrics for the entire engineering team to monitor team and individual's development productivity and support efficiency. Deliver and analyze the metric every sprint and drive the improvement initiatives.
  • QA testing coordinator: Coordinate QA efforts for engineering developments and bug fixing in order to meet the system release schedule.
  • System release scope controller: Per engineers' development progress and product managers' demands, keep track control the system release scope for both quarterly main release and ad-hoc hot fixes. Become the go-to person of what will be released, and more importantly, drive engineers to line up with the release schedule, manage code cherry-picks, manage different code branches.
  • Drive cross-team special engineering projects.
  • System release facilitator and organizer: Own system release process, organize and oversee each system release activities with hands-on leadership. Manage the engineering war room and customer service team communications. Effectively anticipate and plan for risks and contingencies, proactively documenting and communicating them to stakeholders.
  • Drive the incident response process, handling communications and postmortems to mitigate similar problems in the future.
  • Facilitate and participate in regular status meetings to capture meeting minutes, drive follow-ups and prepare status reports for senior leadership.
  • Bachelor’s degree in Computer Science or STEM discipline or experience in software environment
  • Hands-on technical system operation experiences
  • Hands-on enterprise cloud software experiences
  • Experience with good understanding of agile software development methodology, e.g. Scrum. Good experience with Jira at the administrator level.
  • Ability to break down complex projects and requirements into trackable milestones
  • Ability to work with technical and non-technical stakeholders at all levels within an organization
  • Exceptional verbal and written communication skills
  • Obsession with process, deadlines and accountability
  • Resourceful, detailed-oriented, self-motivated and proactive mentality
  • Bilingual language skills (English / Chinese)


Bonus Points:

  • Background in machine learning or data science
  • Familiarity with cloud services (AWS etc.) and/or big data infrastructure
  • Skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, and transparency
  • Work remotely, PTO, Health Benefits, Retirement Plan.

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