Our team members are committed to building a community where great people want to work long term by living our values of accountability, Integrity, collaboration, empowerment, and respect. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions.

About us: Company is healthcare’s leading provider of payment reimbursement solutions. Our mission, “We Simplify Healthcare Payments” has driven us to simplify, streamline and digitize claim payments, insurance premium payments and patient payments to their providers. We are intensely proud of our wonderful team members, who wildly outperform our competition by delivering 95-99% conversion of claim payments from checks to electronic methods including ACH and virtual cards, whereas the industry average is just 74% and the next best competitors are at about 80%. Our multi-lingual, omni-channel Premium Payments platform delivers outstanding member satisfaction and excellent conversion of member payments to efficient online and IVR channels, generating higher revenue, faster cashflow and lower support costs for insurers. Our Patient Financial Engagement solutions enable providers to engage with patients to help them make payments when and how they can best do so, optimizing propensity to pay, days sales outstanding, and reducing the costs of invoicing and processing payments. 600 health plans, 1.2M providers, 450M claims/year… the numbers speak to our scale, experience and the trust our customers have in us. Company, Inc. is proud to be Certified™ by Great Place to Work® on our first-year attempt. The prestigious award is based entirely on what current employees say about their experience working at Company, Inc. This year, 92% of employees said it’s a great place to work – 35 percentage points higher than the average U.S. company at 57%. Our Glassdoor ratings of 4.4 with 90% of employees saying they would recommend Company to a friend speak to our culture and character. 

Job Title:
Vice   President Payments and eSolutions (Sales) – Individual Contributor  

Summary of Job:
Develop and manage a direct sales   initiative working primarily with Health Plans, TPAs and managed care   organizations for the purpose of using Company’s ’ payment platform solutions and services. This position will include prospecting for   new clients, consultative selling, presenting to influencers and key   decision-makers, as well as facilitating contracts and rates, building and   maintaining payer relationships as well as attending approved industry forums   and conventions.  

Reporting Relationship:
SVP Healthcare   Payment/eSolutions and Client Success (Sales) 

Essential Functions:
Develop strategies, in conjunction with Company’s   SVP of Payer Sales, for health plan client development through analysis and   market knowledge· Prospect and present Company Solution suite   to targeted health plans.· Effectively presents the value   proposition of Company’s solutions to targeted clients· Accurately report sales pipeline   activity · Work with our Company leadership,   Information Technology, and Account Management teams to develop company   specific contractual templates; negotiate rates and contract language for   execution· Attend industry conferences and trade   shows· Performs other duties as assigned· Maintains awareness of and ensures   adherence to our client’s standards 

Subordinates:
None 

Requirements

Technical Skills / Knowledge:· 

Demonstrates expertise in Company’s suite   of solutions and information conveyed in order to maximize sales· Familiarity working with CRM HubSpot· Demonstrates strong understanding of payer   market needs· Computer proficiency and technical   aptitude with MS Office applications (strong understanding of Word, Excel and   PowerPoint)· Works on assignments that are complex in   nature in which judgment and initiative are required in resolving problems· Thorough knowledge of company and   departmental policies and procedures

Independence/   Accountability:· Requires minimal   supervison· Achieves personal   production goals · Receives detailed   instruction on new assigments and determines next steps  in collaboration with SVP of Payer Sales.· Regularly reviews goals   and objectives with SVP of Payer Sales· Ability to manage and prioritize   multiple tasks· Ability to work under pressure and meet deadlines

Communication Skills:· Must work well with others· Ability to transfer knowledge to staff   with different backgrounds, educational experiences and learning styles· Effectively   communicates ideas and information to   others by giving and receiving feedback· Actively participates iand   adds value/input to meetings· Must have excellent   communication and presentation skills to effectively interface with representatives   from the payer community

Education and Experience:· College degree preferred with a minimum   of 10 years sales or business development experience in the health care payer   sector· Ideal candidate will have knowledge of   the operational processes of healthcare payers with an understanding of their   goals and objectives.· Fast learner with the ability to operate   within the highest levels of our target market· Strong knowledge of MS Office products· Travel – up to 75%

 Additional Information and Benefits:Company is an amazing place to work. We are leading in the healthcare payments industry, experiencing growth, and have some of the most brilliant and talented people working for us. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions. Below you will find what we have to offer.

• Competitive salary and benefits
• Personal and professional learning
• Inclusive, diverse work environment
• Resources and volunteer opportunities to give back to your community
• Paid holidays
• Medical, dental, vision insurance with dependent paid coverage 
• 100% paid STD/LTD & group Term Life insurance
• Flexible/unlimited paid time off
• Professional development assistance
• Retirement plan with matching
• Employee assistance program
• Flexible schedule
• Tuition reimbursement
• Casual dress code for on-site employees
• Employee Recognition Programs
• Team Socials
• Company events

Company, Inc. is an Equal Opportunity Employer. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse and inclusive environment. Employment at Company is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state, or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.   

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

About our client:

Our team members are committed to building a community where great people want to work long term by living our values of accountability, Integrity, collaboration, empowerment, and respect. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.
 

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions.

Company is healthcare’s leading provider of payment reimbursement solutions. Our mission, “We Simplify Healthcare Payments” has driven us to simplify, streamline and digitize claim payments, insurance premium payments and patient payments to their providers. We are intensely proud of our wonderful team members, who wildly outperform our competition by delivering 95-99% conversion of claim payments from checks to electronic methods including ACH and virtual cards, whereas the industry average is just 74% and the next best competitors are at about 80%. Our multi-lingual, omni-channel Premium Payments platform delivers outstanding member satisfaction and excellent conversion of member payments to efficient online and IVR channels, generating higher revenue, faster cashflow and lower support costs for insurers. Our Patient Financial Engagement solutions enable providers to engage with patients to help them make payments when and how they can best do so, optimizing propensity to pay, days sales outstanding, and reducing the costs of invoicing and processing payments. 

600 health plans, 1.2M providers, 450M claims/year… the numbers speak to our scale, experience and the trust our customers have in us. Company, Inc. is proud to be Certified™ by Great Place to Work® on our first-year attempt. The prestigious award is based entirely on what current employees say about their experience working at Company, Inc. This year, 92% of employees said it’s a great place to work – 35 percentage points higher than the average U.S. company at 57%. Our Glassdoor ratings of 4.4 with 90% of employees saying they would recommend Company to a friend speak to our culture and character.

Content Marketing Manager

Content Marketing Manager will be responsible for all marketing content initiatives (planning, creating, monitoring), across multiple platforms and formats, to aid in driving measurable new and current business. This individual is an expert in all things related to content and channel optimization, brand consistency, thought leadership, website content and meaningful measurement. 

Essential Duties and Responsibilities:

• Develop, train & manage standards, systems, workflows and best practices for content creation, distribution, maintenance, and repurposing; including real-time implementation of content strategies

• Leverage research, customer, and key stakeholder insight to develop content themes/topics and execute a plan to develop the assets that support Company’s point of view, value proposition, competitive differentiation and educates the market

• Plan, execute and measure all thought leadership opportunities, including speaking engagements, webinars, podcasts, whitepapers, blogs, articles, etc.

• Create ongoing curated content (e.g. “Best of” lists) for website 

• Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content

• Supervise freelance writers, editors, and creative, as necessary; bring in best practices in grammar, messaging, writing, and style.

Requirements

 • A strong understanding of the relationship between content, targeted to the right audience, in the right channel, creating compelling messages for different target demos

• Exceptional writing and editing skills, and ability to efficiently write, edit, produce and curate content

• Desire to learn and assimilate these learnings of the company’s technology in a manner that create self-sufficiency in criticizing and creating content

• Natural curiosity for new advertising technology, and ability to creatively apply new media to business problems

• Ability to exercises good judgment with little direction, self-motivated, with a demonstrable passion for the work

• Knowledge of webinar and sharing tools such as Webex, GoToMeeting, SlideShare, etc.

• Detail and process oriented, with strong project management and organizational skills

• Highly motivated individual who thrives in a fast-paced team environment, and is readily adaptable to changing market and organizational requirements

• Knowledge and experience with social ad dashboards and PMDs a plus

Additional Information and Benefits:

Company is an amazing place to work. We are leading in the healthcare payments industry, experiencing growth, and have some of the most brilliant and talented people working for us. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions. Below you will find what we have to offer.

• Competitive salary and benefits

• Personal and professional learning

• Inclusive, diverse work environment

• Resources and volunteer opportunities to give back to your community

• Paid holidays

• Medical, dental, vision insurance with dependent paid coverage 

• 100% paid STD/LTD & group Term Life insurance

• Flexible/unlimited paid time off

• Professional development assistance

• Retirement plan with matching

• Employee assistance program

• Flexible schedule

• Tuition reimbursement

• Casual dress code for on-site employees

• Employee Recognition Programs

• Team Socials

• Company events

Company, Inc. is an Equal Opportunity Employer. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse and inclusive environment. Employment at Company is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state, or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. 

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

Company is a leading FinTech firm focused on healthcare payment processing with accounts receivable, accounts payable and specialized healthcare claim payment services for health insurers, providers and consumers.   Company’s software as a service and transaction processing platforms in 2019 processed $100B in transactions and 480M in claims while serving over 600 health plans, 1.3M providers, and 350k members.  Company’s platforms process electronic funds transfers, checks, credit cards, debit cards, virtual cards and enhanced ACH in compliance with SOC1, SOC2, PCIDSS, EHNAC and HITRUST compliance frameworks.

A private equity-backed firm, Company invests heavily in people, process and technology in pursuit of our mission to simplify healthcare payments through creation of innovative proprietary platforms that deliver services for the billing, payment, communication, and cost-reduction needs of our customers.

The Project Manager will lead implementations for small to large scale clients, product enhancements and company initiatives.

Responsibilities:

• Lead multiple successful implementations, establishing timelines and budget requirements
• Ensure each project is implemented within contractual obligations and regulatory requirements
• Actively participate in meetings and conference calls to orientate new clients, present new functionality, perform training, and collaborate with clients
• Assess/evaluate client requirements against scope of project
• Responsible for scope management, change management, estimating impacts of scope change (timeline and cost) as well as managing project resources
• Coordinates and prioritizes project tasks, manages timelines and communicates status to leadership and to those impacted by project
• Generate and update documentation, which may include project schedules, project plans, benchmark metrics, communication documents, etc
• Assist team in updating deliverables as required with new functionality roll-outs
• Document instructions for successful transition to the projects to the production support teams
• Create and document best practices and lessons learned
• Ensure customer satisfaction through follow-up, responsiveness. and thorough communication
• Ability to manage multiple clients and projects/tasks simultaneously
• Ensure that teams are employing principles of collaboration, prioritization, team accountability, and visibility
• Facilitate productivity by ensuring that teams have the appropriate tools to succeed, escalating as needed
• Work with Product Management team to assist in creating and refining user stories, maintaining the product backlog, prioritization of defects, coordination of backlog estimation
• Motivate the team and keep them excited to move forward
• Investigate, analyze, and make recommendations to management regarding technology improvements, upgrades, and modifications
• Actively work with individuals involved on projects to ensure functional and technical design specifications meet or exceed expectations, and serves to recognize potential design gaps

Knowledge and Skills:

• Must have excellent client management skills in order to create and maintain positive relations
• Must possess leadership skills and subject matter expertise
• Strong communication skills including the ability to work with all levels of the organization (leadership, sales, analysts, development, QA, finance, operations, etc.)
• Ability to work with a team and as an individual contributor
• Ability to proactively detect potential issues and risks, along with implementing solutions when issues threaten to delay the timeline or impact budget or business operations
• Must possess initiative to identify areas in need of improvement and take action
• Ability to work in a fast-paced, dynamic environment

Requirements:

• Bachelor's degree (B.A.) required, Master’s degree preferred
• PMP preferred
• 3+ years in project management
• 5+ years of professional experience in Healthcare, Insurance and/or Financial Services
• Strong knowledge of PM industry practices and performance measurements
• Knowledge of project management processes, such as Scrum and Agile
• Demonstrated project management skills, including ability to prioritize, meet deadlines, and follow through on completion of complex, high-profile projects
• Detail oriented with aptitude to implement quality controls throughout work processes
• Ability to work well with minimal direction
• Demonstrated problem solving, decision making, and leadership skills
• Advanced knowledge of Microsoft Suite (Excel, Work, PowerPoint, Outlook, MS Project, and Visio)
• Strong organizational, presentation, interpersonal and consultative skills
• Ability to travel 10-25%

Company, Inc. is an Equal Opportunity Employer. Employment at Company, Inc. is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

We are the nation’s leading provider of healthcare reimbursement and payment automation services, leveraging the largest healthcare network to drive value-based care reimbursement, improve the patient experience and reduce costs for health plans and providers. Company connects more than 750 health plans, 1.3 million provider payees and 100+ million consumers to facilitate alternative payment and reimbursement solutions and the exchange of meaningful healthcare information.

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions.

Digital Marketing Manager

The Digital Marketing Manager will play a critical role in building awareness and driving demand for Company. You will work closely with key stakeholders to develop innovative demand generation campaigns and lead nurturing strategies that include multiple marketing disciplines to generate and drive qualified leads through to pipeline. You have a natural ability to utilize multiple CRM and marketing automation systems to deliver, manage and measure the effectiveness of those campaigns and proactively review and optimize our approach.

Essential Duties and Responsibilities:

• Plan and execute digital marketing campaigns, including web, SEO/SEM, email, social media, ABM and display advertising
• Maintain our digital content strategy across all digital channels and along the customer journey
• Measure and report on the performance of all digital marketing campaigns
• Collaborate with team to build and implement content marketing techniques across campaigns, including audience segmentation, search engine optimization (SEO), and persona-based marketing
• Develop and maximize website strategy for improved awareness and lead generation
• Innovate and improve existing marketing systems to drive and enhance campaign deliverables and results (measured by sales qualified leads)
• Build and present campaign and pipeline reports with a demonstrated ability to take initiative
• Manage and develop vendor relationships that support and enhance the marketing automation strategy
• Attention to detail with excellent follow-through skills and ability to manage and execute multiple projects
• Administrative management of marketing and sales automation tools
• Identify trends and insights in marketing and digital automation, and optimize spend and performance based on the insights
• Stay up-to-date with the latest trends and best practices in  online marketing and measurement
• Additional administrative tasks as assigned

Requirements

•    Strong interpersonal skills
•  An excellent command of analytics platforms with the ability to interpret and reporting on results to senior management.
• Strong computer skills required with sound knowledge of Microsoft Office Applications: PowerPoint, Word, and Excel.
• Proficient in digital marketing and measurement applications (such as Adobe, Hubspot, Google Analytics, Salesforce, and more).
• Team player with ability to work cohesively with other internal and external partners.
• Experience in Financial Services and/or Software as a Service a plus

Required Education and Experience:

• A Bachelor’s Degree in Marketing or related field is preferred, but not required. 
• Minimum of 5-8 years work experience 

Company, Inc. is an Equal Opportunity Employer. Employment at Company is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state, or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

As a Customer Success Associate, reporting to our Customer Success Manager, you will be responsible for supporting our growing client base. Our client’s software platform is available in a Self Service and Full-Service offering. As a member of the Product team you’ll contribute to thought leadership and maximize community value for Fortune 500 companies in industries such as media, technology, financial, consumer product goods, automotive, and more. This role includes all Customer Success activities including but not limited to support, services, adoption, advocacy, retention, etc. and outcomes ie. upsells, renewals, and more.

Our client was recently recognized by INC5000 as one of the Fastest Growing Private Companies and ranked in the 2021 GRIT report as #6 Best Technology Provider. Our client was also listed as one of LA’s Best Places to Work for 2022 by BuiltinLA. At Company we foster a culture of customer obsessed individuals who empower each other to work passionately and deliver an extreme impact to our customers.

Where You’ll Make An Impact:

• Engage in customer success activities including onboarding, training, customer support, project management, renewals, and cross-sells / up-sells

• Proactively support customer lifecycle by understanding customer journey and strategy, responding to listening points, developing relationships with users, and establishing success plans that clarify client goals

• Manage client health metrics with technology(Salesforce, Pendo or Internal dashboards)

• Build customer advocacyby turning clients into Company champions

• Work directly with Marketing to support initiatives that will promote client growth

• Review client feedback with Product team to support product roadmap and platform updates

• Partner with Sales and Finance teams for achieving retention, cross-sells, up-sells, and forecasting

You’ll Be Successful If You Have:

• Bachelor’s degree in related field preferred

• Minimum one-year in a customer success/account management role

• Experience in market research preferred

• Able to identify and measure both quantitative and qualitative signals of client renewal

• Comfortable leading meetings and presenting in front of groups of colleagues, partners or customers

• Exceptional verbal and written communication skills

• Strong intellectual capacity coupled with constant curiosity

• Team player with demonstrated communication and leadership skills

• Extreme energy, highly self-motivated and passionate about success

• Able to travel occasionally

What We Offer:

Health/Dental/Vision Insurance

401K match

Flexible Work Schedule

Generous Parental Leave

Generous PTO Policy

Commuter Benefits/Free Parking

Pet Friendly Office

Fully Stocked Kitchen

Awarded recognition for: Professional Development, Diversity, Company Culture, Fastest Growing Private Company

About Company

Our client’s award-winning Market Research Cloud is the leading all-in-one market research and experience management platform on the market today. We help the world’s most customer-centric brands such as Google, Hulu, Facebook and Amazon to engage directly with their consumers and deliver actionable insights through our online communities and suite of agile solutions.  By integrating human insight with critical business data, and through automated quantitative and qualitative research solutions, Company’s Market Research Cloud powers product innovation, brand intelligence, and enhanced user experience. Breakthroughs require action. We built Company to ignite it.

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

Our client is the leading all-in-one market research cloud platform. We help the world’s most customer-centric brands such as Google, Hulu, Church & Dwight, Viacom, Facebook, USAA and more engage directly with their consumers and capture actionable insights through our online communities, panels, product exchanges, and more.  As an Implementation Specialist, you will cultivate exceptional experiences and sustained value for Company customers by acting as their guide throughout our onboarding process. You will consult with customers on their goals and priorities and then assist in implementing the ideal configuration to achieve those goals. You will also train customers on the platform, so they can effectively manage their Company community and research long term.  

Our client was recently recognized by INC5000 as one of the Fastest Growing Private Companies and ranked in the 2021 GRIT report as #6 Best Technology Provider. Company was also listed as one of LA's Best Places to Work for 2022 by BuiltinLA. At Company we foster a culture of customer obsessed individuals who empower each other to work passionately and deliver an extreme impact to our customers. 

Where You'll Make An Impact:

• Oversee the entire onboarding process of a rotating portfolio of customers, from contract close through the completion of their technical implementation. This requires a working knowledge of integrations, how to get them set up, and the ability to troubleshoot and correct issues.
• Build strong customer relationships by maintaining high levels of engagement and communication; be the customer’s proactive guide and advocate through the onboarding process
• Clearly translate technical requirements to non-technical customers to ensure clarity and confidence in decisions
• Accurately ascertain customer goals and translate them into an implementation plan that will provide initial value in a timely fashion.
• Advise customers on best practices for designing, implementing, and launching their Market Research Community
• Proactively manage both the customer and internal Company staff to ensure timelines are met
• Coordinate and deliver basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability
• Resolve customer issues, alone and through collaboration with other Company teams; approach all situations with curiosity and creativity. This includes querying databases and working with SQL to diagnose complex data issues.
• Drive customer advocacy in the form of references, referrals, and case studies
• Contribute towards the development of a strong team environment by upholding high work standards
• Willingness to go the extra mile to ensure our customers are successful.
 

You'll Be Successful If You Have:

• BA/BS degree or equivalent work experience
• 2+ years’ experience in Implementation/Onboarding, Account Management, or SaaS Customer Success role.
• Experience with implementation via APIs and/or Javascript
• Technical knowledge as it pertains to software integrations and a working knowledge of SQL. If no direct experience, must be ready to learn these concepts.
• Strong analytical problem-solving skills; a verifiable track record of quality decision making based on a mixture of analysis, experience and judgement
• Strong project management skills; ability to break down work into steps and to develop and maintain schedules and task/people assignments
• Ability to accurately scope length and difficulty of projects. Ability to anticipate and adjust for problems and roadblocks
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications and data integrations and able to explain complex data relationships in non-technical terms. Must be comfortable with learning at a fast pace and learning on the job.
• Ability to manage multiple priorities while maintaining strict attention to details
• Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of Salesforce.com/CRM structures.
 

What We Offer:

• Health/Dental/Vision Insurance 
• 401K match 
• Flexible Work Schedule 
• Generous Parental Leave 
• Generous PTO Policy 
• Commuter Benefits/Free Parking 
• Pet Friendly Office 
• Fully Stocked Kitchen
• Awarded recognition for: Professional Development, Diversity, Company Culture, Fastest Growing Private Company

About our Client

Our Clients award-winning Market Research Cloud is the leading all-in-one market research and experience management platform on the market today. We help the world’s most customer-centric brands such as Google, Hulu, Facebook and Amazon to engage directly with their consumers and deliver actionable insights through our online communities and suite of agile solutions.  By integrating human insight with critical business data, and through automated quantitative and qualitative research solutions, Company’s Market Research Cloud powers product innovation, brand intelligence, and enhanced user experience. Breakthroughs require action. We built Company to ignite it. 

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

Our client is healthcare’s leading provider of payment reimbursement solutions. Our mission, “We Simplify Healthcare Payments” has driven us to simplify, streamline and digitize claim payments, insurance premium payments and patient payments to their providers. We are intensely proud of our wonderful team members, who wildly outperform our competition by delivering 95-99% conversion of claim payments from checks to electronic methods including ACH and virtual cards, whereas the industry average is just 74% and the next best competitors are at about 80%. Our multi-lingual, omni-channel Premium Payments platform delivers outstanding member satisfaction and excellent conversion of member payments to efficient online and IVR channels, generating higher revenue, faster cashflow and lower support costs for insurers. Our Patient Financial Engagement solutions enable providers to engage with patients to help them make payments when and how they can best do so, optimizing propensity to pay, days sales outstanding, and reducing the costs of invoicing and processing payments. 

600 Health plans, 1.2M providers, 450M claims/year… the numbers speak to our scale, experience and the trust our customers have in us. Glassdoor ratings of 4.4 with 90% of employees saying they would recommend Company to a friend speak to our culture and character.

Data Analyst I

A Data Analyst I collects and stores data on sales numbers, market research, logistics, linguistics, or other behaviors. They bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help people, businesses, and organizations make better decisions. The Data Analyst I, is an entry level position.

Essential Duties and Responsibilities:

• Evaluate design and technical layouts for purposes of data mapping, integration analysis, scripting, testing and software conversion 
• Primary project focused on client Change Requests 
• Conduct full lifecycle analysis to include requirements, activities and design. 
• In collaboration with the rest of the development team, ensure that the proposed solution addresses all of the client’s business requirements
• A minimum of 3 years of EDI working with EDI in a high- volume data processing environment.
• Demonstrate basic knowledge of ANSI specifications (ANSI 834, 835, 837, 820, 277) and ability to determine ANSI related problems/errors
• Basic understanding operating rules for:
• NACHA rules, policies, and operations that impact 835, 
• Ability to learn other transaction types as defined by business needs 
• Perform quality review checks on project deliverables
• Import or Export, research and interpret ANSI X12 files coming from various sources. Formats include: 837I, 837P, 835, 834, 278 and 999.
• Communicate with payers to get clarification on requirements.
• Support application testing, implementation, and training activities
• Ability to recognize issues, provide solutions, and drive positive change
• A relentless commitment to contributing to a team culture that is focused on exceptional client service, high quality products, effective communication, and collaboration

 Knowledge, Skills and Abilities Required:

• Proficient in all Microsoft Office programs including, but not limited to: MS Word, MS Excel, MS Outlook, Power Point and Visio.
• Work experience as a data analyst or in related field.
• Ability to work with stakeholders to assess potential risks.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• Ability to translate business requirements into non-technical, lay terms.
• High-level experience in methodologies and processes for managing large scale databases.
• Demonstrated experience in handling large data sets and relational databases.
• Understanding of addressing and metadata standards.
• High-level written and verbal communication skills.

Required Education and Experience:

• Bachelor’s Degree is preferred
• Prior experience as a Data Analyst preferred but not required

Additional Information and Benefits:

Company is an amazing place to work. We are leading in the healthcare payments industry, experiencing growth, and have some of the most brilliant and talented people working for us. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions. Below you will find what we have to offer.

• Competitive salary and benefits
• Personal and professional learning
• Inclusive, diverse work environment
• Resources and volunteer opportunities to give back to your community
• Paid holidays
• Medical, dental, vision insurance with dependent paid coverage 
• 100% paid STD/LTD & group Term Life insurance
• Flexible/unlimited paid time off
• Professional development assistance
• Retirement plan with matching
• Employee assistance program
• Flexible schedule
• Tuition reimbursement
• Casual dress code for on-site employees
• Employee Recognition Programs
• Team Socials
• Company events

Company, Inc. is an Equal Opportunity Employer. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse and inclusive environment. Employment at Company is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state, or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

Company is healthcare’s leading provider of payment reimbursement solutions.   Our mission, “We Simplify Healthcare Payments” has driven us to simplify, streamline and digitize claim payments, insurance premium payments and patient payments to their providers.   We are intensely proud of our wonderful team members, who wildly outperform our competition by delivering 95-99% conversion of claim payments from checks to electronic methods including ACH and virtual cards, whereas the industry average is just 74% and the next best competitors are at about 80%.   Our multi-lingual, omni-channel Premium Payments platform delivers outstanding member satisfaction and excellent conversion of member payments to efficient online and IVR channels, generating higher revenue, faster cashflow and lower support costs for insurers.   Our Patient Financial Engagement solutions enable providers to engage with patients to help them make payments when and how they can best do so, optimizing propensity to pay, days sales outstanding, and reducing the costs of invoicing and processing payments. 

600 Health plans, 1.2M providers, 450M claims/year…  the numbers speak to our scale, experience and the trust our customers have in us.   Glassdoor ratings of 4.4 with 90% of employees saying they would recommend Company to a friend speak to our culture and character

Our Platform

Our AR platform is a multi-lingual patient payment platform currently serving the healthcare industry and capable of expanding to other markets. The accounts payable capabilities include:

• Automatic and self-service payment portals
• Automated online invoice presentment, payment processing and platform integration, and reconciliation
• Web portal and interactive voice response interfaces
• Multiple payment options: credit card, debit card, FSA/HSA cards, ACH 
• Point of Purchase (In office Payments)

Company’s accounts receivable customers include health insurers, hospitals, large providers, small providers and others. Known for excellent service and innovation, Company creates value for customers by balancing print and digital payment channels to optimize cost and outcomes and raise member satisfaction. Company aims to unify the accounts payable and accounts receivable data flows for customers to provide transparency and control over cash.

Sr Developer, Payments

Reports To: Senior Director, Payments

Direct Reports: 0

Grade: TBD

Description

The Sr Developer, Payments is a senior-level role focusing on ensuring that all technical and architecture decisions are optimized for the platform to achieve Company’s corporate and team key results in service to the mission of ‘Deliver the greatest sustainable business in the shortest lead time, with the highest quality to teams and customers’. Distributed Software development expertise, strategic thinking, excellent inter-personal and communication skills are ‘critical, requiring any successful applicant to have extensive experience including a mature, disciplined and collaborative personality. In this role the applicant will plan and develop the Architectural Runway in support of new business Features and Capabilities. 

The applicant will also act as a change agent on the human system that creates the technology to ensure greater agility and effectiveness. You must be an exemplary model for optimism, bringing solutions to surfaced problems, and coaching others to do the same when required. Good to have technical leadership experience

Essential Duties and Responsibilities:

• 60% Hands-on development

• Designs, modifies, develops, writes and implements software programming applications following established architecture standards as well as software development and project management methodologies.

• Experience working in an Agile Methodology development organization.

• Effective verbal and written communication skills

• Should have strong analytical and decision-making skills

• Monitor skills and capabilities of individuals across their discipline and suggest to leadership areas people are exceeding expectations/ready for promotion and could improve/grow

• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives

• Enable the Continuous Delivery Pipeline through appropriate design guidelines and investment advocacy

• Actively participate in the Continuous Exploration process as part of the Continuous Delivery Pipeline

• Define subsystems and their interfaces, allocate responsibilities to subsystems, understand solution deployment, and communicate requirements for interactions with solution context

• Provide oversight and foster Built-In Quality and Team and Technical Agility

Skill Set Required

• Must be proficient in Java, SprintBoot, SOA/Mircoservice development

• Experience developing multithreaded applications.

• Should be proficient in writing RESTful APIs, Hibernate, LINQ

• Must have experience with at least one of the security protocols: OAuth2 & SAML SSO

• Should have experience on Messaging Technologies like RabbitMQ / Kafka or anything similar

• Strong knowledge of OOD, design patterns, software architecture, systems integration concepts and frameworks.

• Should be highly proficient writing T-SQL procedures, functions using MS SQL Server 2018 – 2020

• Good to have experience – Redis cache, NoSQL (MongoDB/Cassandra/CouchDB), GraphQL 

• Debugging and troubleshooting skills

Highly Desired Skills

• Exposure to Microservice Architecture.
• Experience with containerized application development using Docker, Kubernates.
• Development experience using AWS/Azure Cloud 

Work Conditions:

· Willingness to travel up to 10% of time to visit partners, other offices, etc.

· Ability to work in offices some days to facilitate teamwork and rapid collaboration 

Requirements

• Minimum 10 years of professional experience in Software Design, Software Development, or Software Architecture with a demonstrated track record of technical innovation

• Experience in software development using Java programming language

• Hands on technical leadership experience 

• Experience with high availability designs and parallel/horizontal scale-out architectures

• Experience in FinTech a plus 

• Expertise in the software development lifecycle process, including analysis and design, APIs, development tools and technologies, release and version control, contemporary testing methodologies and deployment management

• Passionate about delighting customers, and an excellent understanding of enterprise workloads

• Ability to motivate others to act by creating a shared sense of vision or purpose, creates a compelling vision for the future, communicates clearly, and has a collaborative leadership approach

• Ability to think in a strategic manner to develop innovative product solutions

• Demonstrated expertise working with one or more of the following: Infrastructure, Machine Learning, Mobile Application Development, Microservices, APIs, Front End Development, Security and Privacy.

• Teach and mentor engineers in technical and non-technical growth, learning, development, and leadership

Education Requirements:

· Bachelor’s degree in technology, MIS or computer science, or 10 years of equivalent work experience 

Additional Information and Benefits:

Company is an amazing place to work. We are leading in the healthcare payments industry, experiencing growth, and have some of the most brilliant and talented people working for us. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions. Below you will find what we have to offer.

•             Competitive salary and benefits

•             Personal and professional learning

•             Inclusive, diverse work environment

•             Resources and volunteer opportunities to give back to your community

•             Paid holidays

•             Medical, dental, vision insurance with dependent paid coverage 

•             100% paid STD/LTD & group Term Life insurance

•             Flexible/unlimited paid time off

•             Professional development assistance

•             Retirement plan with matching

•             Employee assistance program

•             Flexible schedule

•             Tuition reimbursement

•             Casual dress code for on-site employees

•             Employee Recognition Programs

•             Team Socials

•             Company events

Company, Inc. is an Equal Opportunity Employer. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse and inclusive environment. Employment at Company is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state, or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

Director, Partnerships

As Director of Partnerships, you will be reporting to the CPO, while leading all areas of revenue generating activities and operations regarding Company’s Strategic Partnership. 

You will succeed through successful strategic planning, building a channel-originated sales pipeline and driving new business revenue by leading and managing efforts from partner enablement through sales close.  

The critical role requires a creative, results-oriented, energetic sales professional with a passion for the job and the skills to deliver exceptional results and scale the business. You must be a true sales hunter with knowledge and experience in market research, and a passion for technology. This person must have a proven track record for delivering or exceeding revenue goals, highly motivated, organized, and team oriented. Importantly, partnership leaders prioritize long-term value creation for Company by forming relationships that produce mutual wins. 

Key Responsibilities

• Lead revenue generation strategy, organization and operating plan for Strategic Partnerships  
• Collaborate with Company leadership to identify, target, and contract with partners that allow us to drive incremental revenue, value to customers, and increased win rates. 
• Build and scale a team over time to effectively achieve partnership revenue targets 
• Negotiate new partnership agreements and establish go-to-market frameworks 
• Work with Company leadership to eliminate channel conflict and establish clear rules of engagement between Company and partners 
• Develop joint success plans with mutually agreed upon KPIs, maintain quarterly business reviews with key partners 
• Ensure optimal sales performance through training, mentorship, and motivation, creating a culture that clearly understands the mission of the company. Develop and prescribe metrics-driven accountability and techniques to provide the basis for management decisions and controls. 
• Develop and maintain strong relationships with senior-level Account contact targets and champions 
• Create an exceptionally positive experience for partners that enables Company products to drive new revenue streams 
• Partner cross functionally with Marketing and Product to establish and execute on shared goals and ensure full-funnel effectiveness specific to Strategic Partnerships  
• Engage with internal stakeholders to collaborate on opportunities, share best practices and partner with cross-functional teams 
• Forecast revenue projections and hiring needs based on sales performance and productivity 
• Identify and assimilate industry and competitive data to maintain a competitive position in the marketplace 
• Report to executive team monthly via written reports, presentations, and executive meeting participation upon request 

Requirements

• Track record of developing strong, collaborative relationships at the executive level within a partner organization 
• 7+ years in a partnerships role in the market research, customer experience, or user experience research industry  
• Entrepreneurial spirit, willing to work in an organization that values action above talk 
• Bachelor’s degree, MBA preferred 
• Willingness to travel 
• Alignment with Company’s core values: Customer Obsessed, Extreme Impact, Endless Curiosity, and Team Before Self 

What We Offer

• Health/Dental/Vision Insurance 
• 401K match 
• Flexible Work Schedule 
• Generous Parental Leave 
• Generous PTO Policy 
• Commuter Benefits/Free Parking 
• Pet Friendly Office 
• Fully Stocked Kitchen
• Awarded recognition for: Professional Development, Diversity, Company Culture, Fastest Growing Private Company

About the Company

This company is an award-winning Market Research Cloud is the leading all-in-one market research and experience management platform on the market today. We help the world’s most customer-centric brands such as Google, Hulu, Facebook and Amazon to engage directly with their consumers and deliver actionable insights through our online communities and suite of agile solutions.  By integrating human insight with critical business data, and through automated quantitative and qualitative research solutions, Company’s Market Research Cloud powers product innovation, brand intelligence, and enhanced user experience. Breakthroughs require action. We built Company to ignite it. 

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

Our client is healthcare’s leading provider of payment reimbursement solutions.   Our mission, “We Simplify Healthcare Payments” has driven us to simplify, streamline and digitize claim payments, insurance premium payments and patient payments to their providers.   We are intensely proud of our wonderful team members, who wildly outperform our competition by delivering 95-99% conversion of claim payments from checks to electronic methods including ACH and virtual cards, whereas the industry average is just 74% and the next best competitors are at about 80%.   Our multi-lingual, omni-channel Premium Payments platform delivers outstanding member satisfaction and excellent conversion of member payments to efficient online and IVR channels, generating higher revenue, faster cashflow and lower support costs for insurers.   Our Patient Financial Engagement solutions enable providers to engage with patients to help them make payments when and how they can best do so, optimizing propensity to pay, days sales outstanding, and reducing the costs of invoicing and processing payments.  

600 Health plans, 1.2M providers, 450M claims/year…  the numbers speak to our scale, experience and the trust our customers have in us.   Glassdoor ratings of 4.4 with 90% of employees saying they would recommend Company to a friend speak to our culture and character. 

Our Platform 

Our AR platform is a multi-lingual patient payment platform currently serving the healthcare industry and capable of expanding to other markets.   The accounts payable capabilities include: 

• Automatic and self-service payment portals 
• Automated online invoice presentment, payment processing and platform integration, and reconciliation 
• Web portal and interactive voice response interfaces 
• Multiple payment options: credit card, debit card, FSA/HSA cards, ACH  
• Point of Purchase (In office Payments) 

Company’s accounts receivable customers include health insurers, hospitals, large providers, small providers and others. Known for excellent service and innovation, Company creates value for customers by balancing print and digital payment channels to optimize cost and outcomes and raise member satisfaction.  Company aims to unify the accounts payable and accounts receivable data flows for customers to provide transparency and control over cash. 

.Net Full Stack Developer – Atlanta GA / Jacksonville, FL / Remote 

We are looking for an experienced .Net Full Stack Developer with a proven track record of building multi-tiered SOA based software applications and websites. Candidate should have experience in high performance multi-tiered environment.  Candidate will use your deep understanding of Angular, JavaScript, HTML, and CSS to improve the Payments web client. You will be designing, building, and delivering highly scalable software systems to meet the application and business requirements. Candidate should collaborate closely with Product, and Quality Engineers to spec, build, test, and deploy new features. 

Developer will be designing, building, and delivering highly scalable distributed software systems to meet the application and business requirements. Should have strong experience building RESTful APIs with C#, .NET Core, SQL.  

Principal Duties and Responsibilities 

• Designs, modifies, develops, writes and implements software programming applications following established architecture standards as well as software development and project management methodologies. 
• Codes software applications to adhere to designs supporting business requirements and customers. 
• Strong troubleshooting abilities in distributed multi-tier enterprise environment. 
• Ability to start new code projects from scratch or to fix / debug / update existing projects. 
• Collaborates well with the business product owners to define the requirements and specifications. 
• Create automated unit tests for both existing code and new projects. 
• Responsibility for the overall quality of product from a code and architecture standpoint. Set and maintain high individual and team expectations 
• Working in an Agile team. Participating in Agile team meetings. 

Requirements

 Skill Set Required 

• Proficiency in Angular 9+, HTML, CSS.  
• Highly proficient Microsoft .Net 4.8+ , .NET Core 3+ using C# programming language 
• Should be proficient in writing RESTful APIs, Entity Framework or Dapper, LINQ 
• Must have experience with at least one of the security protocols: OAuth2 & SAML SSO 
• Should have experience on Messaging Technologies like RabbitMQ / Kafka or anything similar 
• Strong knowledge of OOD, design patterns, software architecture, systems integration concepts and frameworks. 
• Should be highly proficient writing T-SQL procedures, functions using MS SQL Server 2018 – 2020 
• Good to have experience – Redis cache, NoSQL (MongoDB/Cassandra/CouchDB), GraphQL  
• Debugging and troubleshooting skills 
• Experience developing multithreaded applications. 
• Experience working in an Agile Methodology development organization. 
• Effective verbal and written communication skills 
• Should have strong analytical and decision-making skills 

Highly Desired Skills 

• Exposure to Microservice Architecture. 
• Experience with containerized application development using Docker, Kubernates. 
• Identify Management tools like Okta/Auth0 
• Development experience using AWS/Azure Cloud  

Work Conditions: 

• Willingness to travel up to 5% of time to visit partners, other offices, etc. 
• Ability to work in offices some days to facilitate teamwork and rapid collaboration 

Additional Information and Benefits: 

Company is an amazing place to work. We are leading in the healthcare payments industry, experiencing growth, and have some of the most brilliant and talented people working for us. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions. Below you will find what we have to offer. 

•             Competitive salary and benefits 

•             Personal and professional learning 

•             Inclusive, diverse work environment 

•             Resources and volunteer opportunities to give back to your community 

•             Paid holidays 

•             Medical, dental, vision insurance with dependent paid coverage  

•             100% paid STD/LTD & group Term Life insurance 

•             Flexible/unlimited paid time off 

•             Professional development assistance 

•             Retirement plan with matching 

•             Employee assistance program 

•             Flexible schedule 

•             Tuition reimbursement 

•             Casual dress code for on-site employees 

•             Employee Recognition Programs 

•             Team Socials 

•             Company events 

Company, Inc. is an Equal Opportunity Employer. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse and inclusive environment. Employment at Company is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state, or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.  

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

We are the nation’s leading provider of healthcare reimbursement and payment automation services, leveraging the largest healthcare network to drive value-based care reimbursement, improve the patient experience and reduce costs for health plans and providers. Company connects more than 750 health plans, 1.3 million provider payees and 100+ million consumers to facilitate alternative payment and reimbursement solutions and the exchange of meaningful healthcare information.

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service while spending each day engaged in meaningful and challenging work. At Company you will be supported in your professional growth and recognized for your contributions.

Digital Marketing Manager

The Digital Marketing Manager will play a critical role in building awareness and driving demand for Company. You will work closely with key stakeholders to develop innovative demand generation campaigns and lead nurturing strategies that include multiple marketing disciplines to generate and drive qualified leads through to pipeline. You have a natural ability to utilize multiple CRM and marketing automation systems to deliver, manage and measure the effectiveness of those campaigns and proactively review and optimize our approach.

Essential Duties and Responsibilities:

• Plan and execute digital marketing campaigns, including web, SEO/SEM, email, social media, ABM and display advertising
• Maintain our digital content strategy across all digital channels and along the customer journey
• Measure and report on the performance of all digital marketing campaigns
• Collaborate with team to build and implement content marketing techniques across campaigns, including audience segmentation, search engine optimization (SEO), and persona-based marketing
• Develop and maximize website strategy for improved awareness and lead generation
• Innovate and improve existing marketing systems to drive and enhance campaign deliverables and results (measured by sales qualified leads)
• Build and present campaign and pipeline reports with a demonstrated ability to take initiative
• Manage and develop vendor relationships that support and enhance the marketing automation strategy
• Attention to detail with excellent follow-through skills and ability to manage and execute multiple projects
• Administrative management of marketing and sales automation tools
• Identify trends and insights in marketing and digital automation, and optimize spend and performance based on the insights
• Stay up-to-date with the latest trends and best practices in  online marketing and measurement
• Additional administrative tasks as assigned

Requirements

•    Strong interpersonal skills
•  An excellent command of analytics platforms with the ability to interpret and reporting on results to senior management.
• Strong computer skills required with sound knowledge of Microsoft Office Applications: PowerPoint, Word, and Excel.
• Proficient in digital marketing and measurement applications (such as Adobe, Hubspot, Google Analytics, Salesforce, and more).
• Team player with ability to work cohesively with other internal and external partners.
• Experience in Financial Services and/or Software as a Service a plus

Required Education and Experience:

• A Bachelor’s Degree in Marketing or related field is preferred, but not required. 
• Minimum of 5-8 years work experience 

Company, Inc. is an Equal Opportunity Employer. Employment at Company is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state, or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.