Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
The Opportunity:
In this role you will have the opportunity to:
The successful candidate for this role will have the following skills and experience:
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current, or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
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FM:Systems is looking for a Senior .NET Engineer with a strong background developing and maintaining enterprise web applications to join our Product Engineering team. This role is a senior level position for a very experienced .NET engineer. This person will play a crucial role enhancing and maintaining our web applications as a technology leader as well as expanding our technology teams’ capabilities. The senior position will require someone who enjoys leading a mostly nearshore / offshore team to bridge product needs to technical solutions. Initial work will focus on bug fixes and performance improvements but over time will migrate to more significant product enhancements. The application is written primarily in VB.NET and ASP.NET. Over time it will be upgraded to other technologies. You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential. This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.
About Us
Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
In this role, you will have the opportunity to:
Qualifications:
Desired Skills:
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
See more jobs at FM Systems
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and crate an employee-centric workplace.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
We are seeking an experienced Cloud Systems Engineer to perform daily administration and maintenance of physical and virtual servers, build out environments and configure and deploy additional servers as needed. The environment consists of AWS and SaaS environments within multiple data centers. Because our Engineers work in multiple environments, both Microsoft Windows Server and AWS experience is necessary.
The ideal candidate possesses the ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance. This person will have the confidence and expertise to define problems, collect data, and formulate solutions both independently and working as a team. They are considered the “go to person” in their organization.
In this role you will have the opportunity to:
The successful candidate for this role will have the following skills and experience:
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
See more jobs at FM Systems
Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
The Opportunity:
FM:Systems is looking for a DevOps Cloud Lead with a strong background creating pipeline automation and orchestration along with other DevOps systems and processes to join our Product Engineering team. This role is a hands on position including coding, development, and deployment for a very experienced DevOps engineer. This person will play a crucial role enhancing and maintaining our CI/CD capabilities as a technology leader as well as growing our technology teams’ capabilities. The expectation this position will be a hands-on technical lead designing and coding with with sprint deliverables. You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential. This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth and advancement.
In this role, you will have the opportunity to:
Technical Responsibilities
The ideal candidate for this role will have the following skills and experience:
Desired Skills:
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current, or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
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FM:Systems, with a main office location in Raleigh, North Carolina, USA, a leading provider of Integrated Workplace Management Systems (IWMS) and the top performer in space management and workplace services software, is seeking a 100% remote based Sales Order and Renewals Administrator. This role is in a fast-paced, challenging environment, handling sales administration functions, such as issuing quotes to customers, entering orders, reviewing customer contracts, and analyzing applicable software revenue recognition elements for the Company. This position has relationships with the sales team, finance team, and legal team.
At FM:Systems, we have 3 guiding values around what we believe and how we behave: Do the right thing, act with urgency, and cultivate a culture of excellence & accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation and invest in our people.
The Sales Order and Renewal Administrator provides support via creating quotations, order entry and contract review for Revenue Accountants and sales professionals on client contracts. This function requires following software revenue recognition standards in accordance with accounting procedures and Company policy. The position reports to the Revenue Operations Manager.
In this role, you will have the opportunity to:
The successful candidate for this role will have the following qualifications:
See more jobs at FM Systems
FM:Systems, with a main office location in Raleigh, North Carolina, USA, a leading provider of Integrated Workplace Management Systems (IWMS) and the top performer in space management and workplace services software, is seeking a Sales Administrator based in our office in Raleigh. This role is in a fast-paced, challenging environment, handling sales administration functions, such as issuing quotes to customers, entering orders, reviewing customer contracts, and analyzing applicable software revenue recognition elements for the Company. This position has relationships with the sales team, finance team, and legal team.
At FM:Systems, we have 3 guiding values around what we believe and how we behave: Do the right thing, act with urgency, and cultivate a culture of excellence & accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation and invest in our people.
The Sales Administrator provides support via creating quotations, order entry and contract review for Revenue Accountants and sales professionals on client contracts. This function requires following software revenue recognition standards in accordance with accounting procedures and Company policy. The position reports to the Revenue Operations Manager.
In this role, you will have the opportunity to:
The successful candidate for this role will have the following qualifications:
See more jobs at FM Systems
FM:Systems is looking for a DevOps Cloud Lead with a strong background creating pipeline automation and orchestration along with other DevOps systems and processes to join our Product Engineering team. This role is a hands on position including coding, development, and deployment for a very experienced DevOps engineer. The intent is this role will also carry some personnel management responsibilities but applicants not interested in personnel management may still apply as there is some flexibility to this requirement. This person will play a crucial role enhancing and maintaining our CI/CD capabilities as a technology leader as well as growing our technology teams’ capabilities. The expectation is the person in this position will lead a DevOps team with 25% management focus and 75% hands-on (design/coding with sprint deliverables) and technical leadership focus. You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential. This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.
About Us
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
The successful candidate for this role will have the following skills and experience:
Technical Responsibilities
Managerial Responsibilities
Qualifications
Desired Skills
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FM:Systems is looking for a Senior React Software Engineer with a strong background developing and maintaining enterprise web applications to join our Product Engineering team. This role is a senior level position for a very experienced web software developer with heavy expertise in React and strong capabilities in .NET. This person will play a crucial role enhancing and maintaining our web applications as a technology leader as well as expanding our technology teams’ capabilities. The position will require someone who enjoys mentoring other staff to establish our React development principles. You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential. This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.
US Citizen and Green Card holders only, we cannot offer sponsorship.
About Us
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
Responsibilities
Qualifications
Desired Skills
See more jobs at FM Systems
About Us
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!US Citizens or Green Card Holders, unfortunately we cannot offer sponsorship
Responsibilities
Qualifications
Desired Skills
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
See more jobs at FM Systems
FM:Systems is looking for a Software Development Engineer in Test (SDET) to join our Product Engineering team. This role is for an experienced SDET with both strong quality validation and quality automation experience. This position will work on our analytics development team. The SDET will have a combined focus of proper validation applied with automated testing. This is not solely automation programming. You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where roles are flexible and communication is essential. This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement. US Citizens or Green Card Holders, unfortunately we cannot offer sponsorship
About Us
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
Responsibilities
Qualifications
Desired Skills
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
See more jobs at FM Systems
FM:Systems is looking for a Product Owner with a strong background creating excellent product requirements to enable our engineering team to deliver the right solutions for our customers. The ideal candidate will possess a unique blend of business and technical savvy, industry knowledge, and the drive and organizational skills to ensure that company vision becomes a reality. Your day to day activities will include defining, documenting, and communicating the product requirements, working as a member of the engineering team to deliver the right solutions on time, and interact with internal and external customers to validate success of the product. This is a highly creative and visible position that will interact with customers and stakeholders at all levels of the business. You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential. This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
Responsibilities
Qualifications
Desired Skills
See more jobs at FM Systems
About Us
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today! US Citizens or Green Card Holders Only.
Responsibilities
Qualifications
Desired Skills
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
See more jobs at FM Systems
Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
Summary of role:
FM:Systems is seeking a high motivated and entrepreneurial Account Executive to join the rapidly growing Healthcare Practice. As a new member of the Healthcare Practice, you will focus on new business sales to mid- market hospitals and health systems. The Account Executive will be provided training on the fundamentals of the sales process and the FM: Systems solution portfolio. We are looking for driven, energetic and most of all motivated person who want to jump start their sales career by helping to build the healthcare practice in a rapidly growing business.
Account Executives are tireless individuals who focus on contacting hospitals and health systems all over the country to identify and close new business transactions.
Successful candidates must have a strong work ethic, passion to be part of FM:Systems, and the drive to not only meet but exceed sales targets. Working closely with our Management team and our Senior salespeople will give you the opportunity to develop your career in sales. You will learn from the best by working alongside the top performers on the sales team along with sales leadership. Self-motivated individuals looking to build a solid foundation in sales are an ideal fit for this position.
In this role you will have the opportunity to:
The successful candidate for this role will have the following skills and experience:
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
See more jobs at FM Systems
WizzPass, an FM:Systems company is hiring!
FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.
At FM:Systems we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
We are looking for a passionate Junior – Mid level PHP software developer with good PHP MVC experience such as CakePHP. The WizzPass PHP Software Developer will form part of the WizzPass development team and fulfil the responsibility of the execution of PHP development requirements determined during daily sprint meetings. The candidate will need to be flexible and able to adapt to changing circumstances on a daily basis. The ideal candidate has a hands-on approach to problem solving, and is adept at handling multiple tasks on an ongoing basis.
We are a cross-functional team of frontend, backend, and mobile engineers that work across a variety of platforms. Our backend engineers work closely with our product and design team to create new features, and iterate to create great experiences for our customers. We strive to build systems that focus on scale, usability, and performance.
In this role, you would have the opportunity to:
What you have:
Nice to have:
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About FM:Systems
Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management, to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.
At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!
Summary of Position
FM:Systems is currently seeking a Technical Implementation Specialist who will spearhead the technical needs of individual client implementations of our FMS:Employee and FMS:Workplace SaaS solution. Using your expertise in; server and software installations, product configurations, migration executions, conversion strategies and custom client solutions. You will trouble shoot technical software environments for a successful implementation of our solutions. Contributing to the adoption and overall satisfaction of our clients. You will have the opportunity to showcase your technical scripting knowledge, single sign on expertise, and your diverse software IT know how.
In this role you will have the opportunity to:
· Become an expert in the software solutions.
· Understand your client business requirements in each project and discover technical needs to provide a complete solution for their implementation success.
· Report progress and updates to the client and your internal teams, regularly.
· Provide technical collaboration and support with customer's IT- implementation staff to achieve a successful deployment and adoption of our products.
· Collaborate closely with your team: internal project managers, implementation consultants and other cross function departments making our customer's success a priority.
· Support and troubleshoot the user's software implementation- such as single sign on, program migrations, data conversions, plus any unique IT environment needs.
· Spearhead legacy data conversions into our Space product suite.
· Be a subject matter expert on implementation methodology and provide this expertise on all your engagements.
· Overcome client and internal obstacles to achieve a timely project completion, leading coordination with other departments to enable solutions through the implementation process.
· Mentor your client in the adoption of best practices for our products success.
· Identify opportunities to position other service offerings.
· Support your team in mentoring new Technical Consultants teammates.
The successful candidate for this role will have the following skills and experience:
· 3+ years of strong/professional consulting experience in software installation
· A knowledge of SQL databases, and window servers.
· Your passion for customer service and understanding that their success is directly tied to our product and company success.
· Ability to provide effective communications to both colleagues and customers. Providing clarity on the technical aspects of an installation, for those non-technical.
· Proven experience in business analysis and requirements gathering; having the innate ability to hone in on a customer needs early to mitigate potential implementation roadblocks.
· Bringing the team together for the success of the project. Previous experience in conflict management and team building.
· Proven ability to ramp on new technology quickly through instruction and self-training.
· Mentor clients in new technologies and processes, for a successful product adoption.
Previous experience with:
· Internet Information Services
· Microsoft SQL Server
· Creating SQL Scripts (Microsoft)
· Data migration experience
· Experience with SAML authentication
· Software Installation
· Server configuration
· Microsoft Outlook
FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
See more jobs at FM Systems