Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

The Opportunity:

• FM:Systems is looking for a dynamic and self-motivated Sales Engineer looking to build a solid foundation in sales. The candidate will work on the Sales Enablement team with current and prospective clients as a subject matter expert in developing and communicating solutions to support evolving workplace management strategies.
• The location is flexible for an experienced remote worker.

In this role you will have the opportunity to:

• Serve as a technical subject matter expert that thoroughly understands the FM:Systems solution set, use cases, technical architecture, and competitive landscape
• Collaborate with Sales and Account Managers to design account strategies and tactics for existing and prospective “high priority” clients
• Assist the Sales Team in performing discovery to uncover critical business issues in the client’s current process and validate improvement opportunities
• Lead in the development and coordination of executing impactful client demos and presentations
• Develop and deliver remote product demonstrations as well as on-site demonstrations across multiple industries and for various audiences
• Create presentations and custom demonstrations as well as proof of concepts and guided training sessions when necessary
• Act as a subject matter expert liaison between departments, including Product, Marketing, Support and Services to provide up-to-date market & competitive trends and engage in cross-dept. initiatives
• Manage ongoing improvements and enhancements of demonstration content and delivery techniques
• Contribute to RFI, RFP, Security Questionnaire, SOW and Scoping documentation
• Improve consistency & accuracy of responses to technical/functional questions during the sales process
• Participate in industry meetings, networking, trade show events, webinars, and activities
• Self-educate on current market & competitive trends to effectively provide expertise through the sales cycle

The successful candidate for this role will have the following skills and experience:

• 5+ years’ experience in enterprise SaaS, technical pre-sales
• Experience with Workplace Management, Facilities, IoT and/or Analytics Solutions
• Experience selling into corporate, healthcare, higher education, and government markets
• Self-Motivated - You have a sense of urgency and the ability to multitask in a fast-paced environment. You thrive on “solve it yourself” and the satisfaction it brings.
• Team Player - You understand the need to work as a team for everyone to be successful
• Strong organizational, presentation, communication and teaching skills, including the ability to understand and communicate technical information
• Proven ability to learn new technology and solutions quickly
• Familiarity with AutoCAD and/or Revit, SQL, HTML/CSS, report writing, etc.
• Ability to recognize, suggest and act on new opportunities and projects on their own initiative
• Flexibility in shifting priorities and schedule

FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current, or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

FM:Systems is looking for a Senior .NET Engineer with a strong background developing and maintaining enterprise web applications to join our Product Engineering team.  This role is a senior level position for a very experienced .NET engineer. This person will play a crucial role enhancing and maintaining our web applications as a technology leader as well as expanding our technology teams’ capabilities.  The senior position will require someone who enjoys leading a mostly nearshore / offshore team to bridge product needs to technical solutions.  Initial work will focus on bug fixes and performance improvements but over time will migrate to more significant product enhancements.   The application is written primarily in VB.NET and ASP.NET.  Over time it will be upgraded to other technologies.  You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential.  This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.

About Us

Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today! 

In this role, you will have the opportunity to:

• Work as a senior developer to deliver the right product functionality from UI to middleware/API to database
• Code in VB, C#, .NET, ASP, React and other languages to enhance and maintain our web application.  Our application is a mix of C# and VB
• Guide nearshore, offshore, and other staff to deliver on quarterly and sprint goals in collaboration with the product owner and other team members
• Work with the team to ensure appropriate SDLC processes are followed
• Ensure quality, performance, usability, and maintainability are built into our solutions at the right balance
• Work with other technical leaders to ensure consistency across our applications and development processes
• Communicate and coordinate effectively as a technical delivery leader within the team, across our technology teams, and with our business partners to deliver on top priorities
• Mentor other engineers, encouraging engineering best practices, demonstrating how to create effective designs and write maintainable, reusable code
• Collaborate with UX experts to evolve our SaaS applications

Qualifications:

• Bachelor’s degree in a computer related degree program or equivalent work experience
• 8+ years of professional Software Engineering experience
• 8+ years experience developing in the .NET framework with ASP.NET MVC, ASP.NET, and Web API
• 8+ years of VB.NET or C# development experience.  While the majority of coding will be in VB, we will consider candidates that do not have prior VB.NET experience
• 5+ years of MS SQL experience and ability to demonstrate strength with stored procedures, queries, tuning and debugging
• Experience developing JavaScript, CSS, and HTML with a solid understanding of at least one JavaScript framework
• Strong experience with implementing unit tests
• Experience building and tuning RESTful APIs
• Experience producing designs to represent solutions to product and customer needs
• Experience with deployment methodologies such as CI/CD and Octopus
• A history of successfully implementing software development patterns and best practices such as dependency injection
• Ability to successfully interface with business stakeholders and engineers to deliver the right solution that balances product, quality, technical, and timeline requirements
• Ability to translate technical requirements into elegant code solutions
• Demonstrated skills providing guidance as a senior engineer on a software engineering team to successfully deliver
• Passion for mentoring junior engineers to produce elegant, maintainable technology deliverables
• Excellent written and verbal communication skills
• A self-starter with an acute sense of ownership and the ability, passion, creativity, and confidence to independently problem solve and produce results
• Strong history of moving quality to the left including extensive unit testing experience 
• Experience working with Agile development practices

Desired Skills:

• .NET Core development experience
• Working knowledge of API authorization and authentication protocols such as OAuth2 and OpenId Connect
• Experience building and consuming micro-frontend components
• Experience with React and responsive frameworks
• Familiarity with modern test tools, technologies, and analytics
• Experience using Git or GitHub
• Experience with Jira or similar tools
• Experience with Octopus and other modern dev-ops tools
• AWS deployment and hosting experience

FM:Systems is an equal opportunity employer.  It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law.  We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and crate an employee-centric workplace.

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

We are seeking an experienced Cloud Systems Engineer to perform daily administration and maintenance of physical and virtual servers, build out environments and configure and deploy additional servers as needed.  The environment consists of AWS and SaaS environments within multiple data centers. Because our Engineers work in multiple environments, both Microsoft Windows Server and AWS experience is necessary. 

The ideal candidate possesses the ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance. This person will have the confidence and expertise to define problems, collect data, and formulate solutions both independently and working as a team.  They are considered the “go to person” in their organization.

In this role you will have the opportunity to:

• Architect and deploy new infrastructure in our private/public cloud
• Provide 3rd level support on cloud systems platforms
• Analyze data, establish trends, validate baselines, and identify outliers
• Deploy SaaS applications meeting security and configuration standards
• Manage deployments and configurational changes across staging, test, and production environments
• Troubleshoot and resolve issues in development, test, and production environments
• Develop automated approaches to streamline operations and processes
• Automate the service delivery processes for several fast-growing solution offerings
• Create scripts to provide secure and seamless dataflow within our infrastructure
• Collaborate in the planning, design, development, and deployment of new systems and enhancements to existing systems
• Provide 24x7x365 technical support when required
• Handle escalations related to upgrades or new client provisions
• Respond and mitigate server performance alerts as needed   
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

The successful candidate for this role will have the following skills and experience:

• 7 years' experience in working with AWS cloud and large virtualized and distributed enterprise environments (EC2, load balancing, VPC management, security groups, S3 management. Route53)
• Experience troubleshooting and understand how to setup a geographically redundant service in the cloud
• Experience with CI/CD methodology
• Experience with Cloud Formation, Terraform, Octopus and a scripting language (PowerShell, Python, Bash)
• Proven success automating previously manual processes
• Track record of working with mission critical systems that are client facing
• Ability to conduct research into systems issues and products

FM:Systems is an equal opportunity employer.  It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law.  We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today! 

The Opportunity:

FM:Systems is looking for a DevOps Cloud Lead with a strong background creating pipeline automation and orchestration along with other DevOps systems and processes to join our Product Engineering team.  This role is a hands on position including coding, development, and deployment for a very experienced DevOps engineer.  This person will play a crucial role enhancing and maintaining our CI/CD capabilities as a technology leader as well as growing our technology teams’ capabilities.  The expectation this position will be a hands-on technical lead designing and coding with with sprint deliverables.  You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential.  This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth and advancement.

In this role, you will have the opportunity to:

Technical Responsibilities

• As the lead DevOps engineer, collaborate cross functionally to plan, design, develop and deploy the automation and orchestration that enables the development and hosting teams to deliver new and existing applications
• Design, create, and deploy CI/CD tooling and processes for a consistent, iterative, and automated deployment pipeline from development to production in our private/public cloud in an AWS environment
• Develop, manage, and maintain automated tools to simplify, standardize, and automate common repetitive administration, support, and scaling tasks
• Espouse an infrastructure as code mentality
• Establish monitoring and alerting capabilities to manage production products and services
• Review and analyze the effectiveness and efficiency of existing systems, establish trends, validate baselines, and identify outlier to develop strategies for improving or further leveraging these systems
• Coordinating with the InfoSec team for data security implementation and compliance
• Ensure teams can triage and debug issues in production and non-production environments
• Contribute to disaster recovery processes that will adhere to established RPO and RTO
• Collaborate with technical leaders to deliver architecture and design documentation
• Mentor other engineers, encouraging engineering best practices, demonstrating how to create effective designs and write maintainable, reusable code
• Ensure quality, performance, usability, and maintainability are built into our solutions at the right balance
• Work with other technical leaders to ensure consistency across our applications and development processes
• Communicate and coordinate effectively as a technical delivery leader within the team, across our technology teams, and with our business partners to deliver on top priorities
• Participate in iterative process improvements around design, implementation, and testing to improve efficiency, effectiveness, and quality, leading to achieving desired outcomes
• Provide 3rd level support on cloud platforms for deployment and other issues
• Troubleshoot and resolve issues in development, test, and production environments

The ideal candidate for this role will have the following skills and experience:

• 10+ years of professional DevOps engineering experience
• 5+ years as a DevOps technical lead
• 8+ years working with AWS cloud and large virtualized and distributed enterprise environments
• 8+ years hands on experience designing and delivering solutions for teams to work collaboratively using version control, creating enterprise level CI/CD for enterprise SaaS platform teams and proper change management control practice
• Extensive experience with latest DevOps technologies such as Docker, Kubernetes, GitHub, Octopus, Terraform, PowerShell, etc.
• Deep understanding of concepts related to "infrastructure as code", configuration management, and experience automating manual processes
• Experience troubleshooting and understand how to setup a code delivery system to geographically redundant service in the cloud
• Understanding of application and infrastructure stacks with first-hand knowledge and experience on best practices for replication and handling demand loads
• Proven success automating previously manual processes
• Track record of working with mission critical systems that are client facing
• Working knowledge of Active Directory, MS-SQL Server, and IIS Webserver
• Experience defining KPIs that measure what matters and providing representative analytics
• Bachelor’s degree in a computer related degree program or equivalent work experience
• Ability to successfully interface with business stakeholders and engineers to deliver the right solution that balances product, quality, technical, and timeline requirements
• Passion for mentoring junior engineers to produce elegant, maintainable technology deliverables
• Excellent written and verbal communication skills
• A self-starter with an acute sense of ownership and the ability, passion, creativity, and confidence to independently problem solve and produce results
• Ability to thrive in an environment that requires context switching and juggling many balls simultaneously
• Experience working with Agile development practices

Desired Skills:

• Experience with Jira or similar tools
• Experience with AppVeyor
• Experience with Microsoft Windows Server 2019 and RHEL 8
• Experience with Serverless technologies and managing Lambda functions
• Experience in designing resilient and fault-tolerant systems
• GCP and Oracle experience
• MS SQL Experience

FM:Systems is an equal opportunity employer.  It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current, or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state or local law.  We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

FM:Systems, with a main office location in Raleigh, North Carolina, USA, a leading provider of Integrated Workplace Management Systems (IWMS) and the top performer in space management and workplace services software, is seeking a 100% remote based Sales Order and Renewals Administrator.  This role is in a fast-paced, challenging environment, handling sales administration functions, such as issuing quotes to customers, entering orders, reviewing customer contracts, and analyzing applicable software revenue recognition elements for the Company.  This position has relationships with the sales team, finance team, and legal team.

At FM:Systems, we have 3 guiding values around what we believe and how we behave: Do the right thing, act with urgency, and cultivate a culture of excellence & accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation and invest in our people.

The Sales Order and Renewal Administrator provides support via creating quotations, order entry and contract review for Revenue Accountants and sales professionals on client contracts. This function requires following software revenue recognition standards in accordance with accounting procedures and Company policy.  The position reports to the Revenue Operations Manager.

In this role, you will have the opportunity to:

1. Work directly and collaboratively with members of the sales team to provide custom quotations to our diverse client list. 
2. Review sales opportunities and client contracts with sales team and enter new orders into system in accordance with company policy and accounting rules.
3. Create projects and contracts in Sage Intacct accounting system for issuance of billing and for revenue recognition scheduling.
4. Create and review deferred revenue schedules each month.
5. Provide completed orders to the AR billing team for invoicing and respond to related queries which will require coordination with sales professional(s) to resolve.
6. Each month, close out the  order entry process by ensuring all new sales and renewals are timely entered and processed by accounting month-end deadlines.
7. Assist in continuous process improvement by providing feedback to management
8. Identify all nonstandard contract language and properly document in order entry system as required.
9. Follow guidelines for order entry as it pertains to approvals, payment structures, billing plans, etc. as required by Company policy and/or US GAAP and escalate as appropriate when non-compliant.
10. Assist in other Sales Administration tasks such as deal audits, moving deals to final status for accounting purposes, vendor registration forms, and other various sales administration tasks.
11. Assist with other projects, as needed.

The successful candidate for this role will have the following qualifications:

• 3-5 years of experience in Sales Administration or similar Quoting and Order Entry role, where interaction with sales team was involved.
• Associates degree in related field, preferred or equivalent professional experience.
• Experience in applying software revenue recognition accounting principles (preferably ASC 606) for SaaS or Professional Service organization.
• Experience with SalesForce.com, highly preferred.
• Excellent communication, analytical, and technical skills
• Strong attention to detail and organizational skills
• Flexibility to work under time constraints and adhere to deadlines
• Ability to work independently, yet cooperatively and constructively, in a team environment
• Knowledge of Microsoft Office products

FM:Systems, with a main office location in Raleigh, North Carolina, USA, a leading provider of Integrated Workplace Management Systems (IWMS) and the top performer in space management and workplace services software, is seeking a Sales Administrator based in our office in Raleigh. This role is in a fast-paced, challenging environment, handling sales administration functions, such as issuing quotes to customers, entering orders, reviewing customer contracts, and analyzing applicable software revenue recognition elements for the Company.  This position has relationships with the sales team, finance team, and legal team.

At FM:Systems, we have 3 guiding values around what we believe and how we behave: Do the right thing, act with urgency, and cultivate a culture of excellence & accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation and invest in our people.

The Sales Administrator provides support via creating quotations, order entry and contract review for Revenue Accountants and sales professionals on client contracts. This function requires following software revenue recognition standards in accordance with accounting procedures and Company policy.  The position reports to the Revenue Operations Manager.

In this role, you will have the opportunity to:

1. Work directly and collaboratively with members of the sales team to provide custom quotations to our diverse client list. 
2. Review sales opportunities and client contracts with sales team and enter new orders into system in accordance with company policy and accounting rules.
3. Create projects and contracts in Sage Intacct accounting system for issuance of billing and for revenue recognition scheduling.
4. Create and review deferred revenue schedules each month.
5. Provide completed orders to the AR billing team for invoicing and respond to related queries which will require coordination with sales professional(s) to resolve.
6. Each month, close out the  order entry process by ensuring all new sales and renewals are timely entered and processed by accounting month-end deadlines.
7. Assist in continuous process improvement by providing feedback to management
8. Identify all nonstandard contract language and properly document in order entry system as required.
9. Follow guidelines for order entry as it pertains to approvals, payment structures, billing plans, etc. as required by Company policy and/or US GAAP and escalate as appropriate when non-compliant.
10. Assist in other Sales Administration tasks such as deal audits, moving deals to final status for accounting purposes, vendor registration forms, and other various sales administration tasks.
11. Assist with other projects, as needed.

The successful candidate for this role will have the following qualifications:

• 3-5 years of experience in Sales Administration or similar Quoting and Order Entry role, where interaction with sales team was involved.
• Associates degree in related field, preferred or equivalent professional experience.
• Experience in applying software revenue recognition accounting principles (preferably ASC 606) for SaaS or Professional Service organization.
• Experience with SalesForce.com, highly preferred.
• Excellent communication, analytical, and technical skills
• Strong attention to detail and organizational skills
• Flexibility to work under time constraints and adhere to deadlines
• Ability to work independently, yet cooperatively and constructively, in a team environment
• Knowledge of Microsoft Office products

DevOps Cloud Lead / Manager

FM:Systems is looking for a DevOps Cloud Lead with a strong background creating pipeline automation and orchestration along with other DevOps systems and processes to join our Product Engineering team.  This role is a hands on position including coding, development, and deployment for a very experienced DevOps engineer. The intent is this role will also carry some personnel management responsibilities but applicants not interested in personnel management may still apply as there is some flexibility to this requirement.   This person will play a crucial role enhancing and maintaining our CI/CD capabilities as a technology leader as well as growing our technology teams’ capabilities.  The expectation is the person in this position will lead a DevOps team with 25% management focus and 75% hands-on (design/coding with sprint deliverables) and technical leadership focus.  You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential.  This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.

About Us

FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace. 

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

The successful candidate for this role will have the following skills and experience:

Technical Responsibilities

• As the lead DevOps engineer, collaborate cross functionally to plan, design, develop and deploy the automation and orchestration that enables the development and hosting teams to deliver new and existing applications
• Design, create, and deploy CI/CD tooling and processes for a consistent, iterative, and automated deployment pipeline from development to production in our private/public cloud in an AWS environment.
• Develop, manage, and maintain automated tools to simplify, standardize, and automate common repetitive administration, support, and scaling tasks.
• Espouse an infrastructure as code mentality
• Establish monitoring and alerting capabilities to manage production products and services
• Review and analyze the effectiveness and efficiency of existing systems, establish trends, validate baselines, and identify outlier to develop strategies for improving or further leveraging these systems
• Coordinating with the InfoSec team for data security implementation and compliance.
• Ensure teams can triage and debug issues in production and non-production environments.
• Contribute to disaster recovery processes that will adhere to established RPO and RTO. 
• Collaborate with technical leaders to deliver architecture and design documentation
• Mentor other engineers, encouraging engineering best practices, demonstrating how to create effective designs and write maintainable, reusable code
• Ensure quality, performance, usability, and maintainability are built into our solutions at the right balance
• Work with other technical leaders to ensure consistency across our applications and development processes
• Communicate and coordinate effectively as a technical delivery leader within the team, across our technology teams, and with our business partners to deliver on top priorities
• Participate in iterative process improvements around design, implementation, and testing to improve efficiency, effectiveness, and quality, leading to achieving desired outcomes
• Provide 3rd level support on cloud platforms for deployment and other issues
• Troubleshoot and resolve issues in development, test, and production environments

Managerial Responsibilities

• Serve as the personnel manager for approximately 4 engineers providing leadership, objectives, guidance, training, and performance feedback
• Work with other leaders to provide an engaging work environment where our staff can grow and be highly effective
• Manage day to day development and deployment activities, coordinating with product, development, hosting, and others to enable all our teams to achieve the right outcomes.
• Actively participate in the hiring process

Qualifications

• 10+ years of professional DevOps engineering experience
• 5+ years as a DevOps technical lead
• 8+ years working with AWS cloud and large virtualized and distributed enterprise environments
• 8+ years hands on experience designing and delivering solutions for teams to work collaboratively using version control, creating enterprise level CI/CD for enterprise SaaS platform teams and proper change management control practices.
• Extensive experience with latest DevOps technologies such as Docker, Kubernetes, GitHub, Octopus, Terraform, PowerShell, etc.
• Deep understanding of concepts related to "infrastructure as code", configuration management, and experience automating manual processes
• Experience troubleshooting and understand how to setup a code delivery systems to geographically redundant service in the cloud
• Understanding of application and infrastructure stacks with first-hand knowledge and experience on best practices for replication and handling demand loads.
• Proven success automating previously manual processes
• MS SQL experience
• Track record of working with mission critical systems that are client facing
• Working knowledge of Active Directory, MS-SQL Server, and IIS Webserver
• Ability to analyze, debug, and resolve complex systems and product issues
• Experience defining KPIs that measure what matters and providing representative analytics
• Bachelor’s degree in a computer related degree program or equivalent work experience
• Ability to successfully interface with business stakeholders and engineers to deliver the right solution that balances product, quality, technical, and timeline requirements
• Passion for mentoring junior engineers to produce elegant, maintainable technology deliverables
• Excellent written and verbal communication skills
• A self starter with an acute sense of ownership and the ability, passion, creativity, and confidence to independently problem solve and produce results
• Ability to thrive in an environment that requires context switching and juggling many balls simultaneously
• Experience working with Agile development practices
• 1+ year managing software engineers (if interested in a management role)

Desired Skills

• Experience with Jira or similar tools
• Experience with AppVeyor
• Experience with Microsoft Windows Server 2019 and RHEL 8
• Experience with Serverless technologies and managing Lambda functions
• Experience in designing resilient and fault-tolerant systems
• GCP and Oracle experience

Senior React Software Engineer

FM:Systems is looking for a Senior React Software Engineer with a strong background developing and maintaining enterprise web applications to join our Product Engineering team.  This role is a senior level position for a very experienced web software developer with heavy expertise in React and strong capabilities in .NET. This person will play a crucial role enhancing and maintaining our web applications as a technology leader as well as expanding our technology teams’ capabilities.  The position will require someone who enjoys mentoring other staff to establish our React development principles.  You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential.  This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.

US Citizen and Green Card holders only, we cannot offer sponsorship.

About Us

FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace. 

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

Responsibilities

• Work as a senior developer to deliver the right UI/UX to achieve fantastic product functionality
• Code in React, C#, .NET, ASP.NET and other languages to enhance and maintain our web application.  Our application is primarily ASP.NET but will be incrementally transitioning to React.
• Serve as a React technology expert within the team
• Contribute software from UI to middleware/API to database.
• Actively participate in our evaluation and long-term implementation of technology enhancements
• Contribute substantially to the design of our applications that enables implementation of solid solutions
• Work with the team to ensure appropriate SDLC processes are followed. 
• Ensure quality, performance, usability, and maintainability are built into our solutions at the right balance
• Work with other technical leaders to ensure consistency across our applications and development processes
• Communicate and coordinate effectively within the team, across our technology teams, and with our business partners to deliver on top priorities
• Mentor other engineers on React, encouraging engineering best practices, demonstrating how to write maintainable, reusable code
• Collaborate with UX experts to evolve our SaaS applications

Qualifications

• Bachelor’s degree in a computer related degree program or equivalent work experience
• 8+ years of professional Software Engineering experience
• 4+ years experience building complex web application with React
• Expert level experience developing front-end application with JavaScript, HTML, and CSS to achieve responsive web interfaces
• Strong experience anticipating and debugging cross-browser compatibility issues and client-side performance considerations
• Expertise in front-end routing and communicating via REST APIs
• 4+ years experience developing in the .NET framework with hands on experience in C# and ASP.NET
• Experience with Typescript
• Experience producing designs to represent solutions to product and customer needs
• A history of successfully implementing software development patterns and best practices such as dependency injection
• Ability to successfully interface with business stakeholders and engineers to deliver the right solution that balances product, quality, technical, and timeline requirements
• Ability to translate technical requirements into elegant code solutions
• Passion for mentoring engineers to produce elegant front-end solutions
• Excellent written and verbal communication skills
• A self-starter with an acute sense of ownership and the ability, passion, creativity, and confidence to independently problem solve and produce results
• Strong history of moving quality to the left including extensive unit testing experience 
• Experience working with Agile development practices

Desired Skills

• Experience with Redis and/or Redux
• Relational database experience
• .NET Core development experience
• Strong experience with implementing unit tests
• Experience building and tuning RESTful APIs
• Working knowledge of API authorization and authentication protocols such as OAuth2 and OpenId Connect
• Experience building and consuming micro-frontend components
• Familiarity with modern test tools, technologies, and analytics
• Experience using Git or GitHub
• Experience with Jira or similar tools
• Experience with Octopus and other modern dev-ops tools
• AWS deployment and hosting experience

FM:Systems is looking for a Software Development Engineer in Test (SDET) to join our Product Engineering team.  This role is for an experienced SDET with both strong quality validation and quality automation experience.  This position will work on our next generation development team.  The SDET will have a combined focus of proper validation applied with automated testing.  This is not solely automation programming.  You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where roles are flexible and communication is essential.  This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement. 

About Us

FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace. 

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!US Citizens or Green Card Holders, unfortunately we cannot offer sponsorship

Responsibilities

• Evaluate product changes to determine risk areas.  Create test plans to maximize quality, minimize risk, and balance timeline, features, and validation. 
• Ensure the team is validating the delivery appropriately through proper planning, creation and execution of manual and automated testing. 
• Create, maintain, and perform test automation scripts for web applications
• Create, maintain, and perform manual test scripts for web applications
• Create and maintain test automation framework for web applications
• Follow best practices creating designs and write maintainable, reusable automation code
• Work collaboratively with the team to implement quality processes
• Ensure the team is producing Product Engineering defined metrics that quantitatively measure our quality levels
• Mentor team staff on proper quality methods to plan and execute software product validation
• Ensure the team applies FMS’ automation best practices correctly
• Communicate and coordinate effectively
• Assist with investigating and debugging product issues

Qualifications

• Bachelor’s degree in a computer related degree program or equivalent work experience
• 8+ years of professional Software Engineering validation experience
• 5+ years of professional SDET experience with modern web and mobile test tools and technologies
• 7+ years experience validating web applications
• 3+ years experience with Selenium
• Strong experience with JMeter or similar technologies
• Strong experience with Webdriver.IO or similar technologies
• Consistent track record of successfully delivering the right solution that balances product, quality, technical, and timeline requirements
• Ability to translate product requirements and user flows into test plans that prove we are delivering the right solution
• Strong written and verbal communication skills showing an ability to interface with business stakeholders and engineers
• A self-starter with an acute sense of ownership and the ability, passion, creativity, and confidence to independently problem solve and produce results
• Experience working with Agile development practices
• Strong history of moving quality to the left
• Strong SQL skills

Desired Skills

• Experience with deployment methodologies such as CI/CD and incorporating automated validation into the pipeline
• Experience developing JavaScript
• Experience writing unit tests
• Java or .NET development experience
• Experience with design patterns
• Experience using Git or GitHub
• Experience with Jira and Zephyr Scale
• Experience with Cypress

FM:Systems is an equal opportunity employer.  It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law.  We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

FM:Systems is looking for a Software Development Engineer in Test (SDET) to join our Product Engineering team.  This role is for an experienced SDET with both strong quality validation and quality automation experience.  This position will work on our analytics development team.  The SDET will have a combined focus of proper validation applied with automated testing.  This is not solely automation programming.  You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where roles are flexible and communication is essential.  This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement. US Citizens or Green Card Holders, unfortunately we cannot offer sponsorship

About Us

FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace. 

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

Responsibilities

• Evaluate product changes to determine risk areas.  Create test plans to maximize quality, minimize risk, and balance timeline, features, and validation. 
• Ensure the team is validating the delivery appropriately through proper planning, creation and execution of manual and automated testing. 
• Create, maintain, and perform test automation scripts for web applications
• Create, maintain, and perform manual test scripts for web applications
• Create and maintain test automation framework for web applications
• Follow best practices creating designs and write maintainable, reusable automation code
• Work collaboratively with the team to implement quality processes
• Ensure the team is producing Product Engineering defined metrics that quantitatively measure our quality levels
• Mentor team staff on proper quality methods to plan and execute software product validation
• Ensure the team applies FMS’ automation best practices correctly
• Communicate and coordinate effectively
• Assist with investigating and debugging product issues

Qualifications

• Bachelor’s degree in a computer related degree program or equivalent work experience
• 8+ years of professional Software Engineering validation experience
• 5+ years of professional SDET experience with modern web and mobile test tools and technologies
• 7+ years experience validating web applications
• 3+ years experience with Selenium
• Strong experience with JMeter or similar technologies
• Strong experience with Webdriver.IO or similar technologies
• Consistent track record of successfully delivering the right solution that balances product, quality, technical, and timeline requirements
• Ability to translate product requirements and user flows into test plans that prove we are delivering the right solution
• Strong written and verbal communication skills showing an ability to interface with business stakeholders and engineers
• A self-starter with an acute sense of ownership and the ability, passion, creativity, and confidence to independently problem solve and produce results
• Experience working with Agile development practices
• Strong history of moving quality to the left
• Strong SQL skills

Desired Skills

• Experience with deployment methodologies such as CI/CD and incorporating automated validation into the pipeline
• Experience developing JavaScript
• Experience writing unit tests
• Java or .NET development experience
• Experience with design patterns
• Experience using Git or GitHub
• Experience with Jira and Zephyr Scale
• Experience with Cypress

FM:Systems is an equal opportunity employer.  It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law.  We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Product Owner - Analytics

FM:Systems is looking for a Product Owner with a strong background creating excellent product requirements to enable our engineering team to deliver the right solutions for our customers.  The ideal candidate will possess a unique blend of business and technical savvy, industry knowledge, and the drive and organizational skills to ensure that company vision becomes a reality. Your day to day activities will include defining, documenting, and communicating the product requirements, working as a member of the engineering team to deliver the right solutions on time, and interact with internal and external customers to validate success of the product. This is a highly creative and visible position that will interact with customers and stakeholders at all levels of the business. You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential.  This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.

FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace. 

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

Responsibilities

• Work with the Product Management team to understand the product vision and represent it to the delivery team 
• Work with internal and external stakeholders to thoroughly understand and define product requirements and transform them into epics, user stories, acceptance criteria, and user flow 
• Establish clear quarterly, release, and sprint goals in collaboration with the product manager and delivery team
• Proactively manage and prioritize the backlog accounting for business value, complexity, and expectations.
• Work proactively with the product manager and engineering team to balance and achieve delivery goals
• Be the expert on product detail representation to the delivery team
• Interact with internal staff, customers, and stakeholders to validate product success and opportunities 
• Ensure each iteration/sprint delivers a working product that meets projected expectations
• Provide internal and external communication to improve transparency to stakeholders and customers throughout the process  
• Deliver internal and external presentations about new features and other progress 

Qualifications

• Outstanding ability to create epics, user stories, acceptance criteria, and user experience workflows to clearly document the “what” needs to be built for the engineering team to then build it correctly
• Strong analytical and problem-solving skills with a high attention to detail 
• Technology acuity to interact with the development team and strong ability to understand how technical choices impact requirements implementation
• Flexibility and ability to balance multiple projects and deadlines based on business need 
• Thorough understanding of agile software development methodologies, values, and procedures with experience leading all scrum ceremonies 
• Team-player attitude with the ability to work in a collaborative environment 
• Creative and efficient at proposing solutions to complex, time-critical problems  
• Experience with Analytics applications that aggregate data from multiple sources to represent predictive information
• Excellent interpersonal skills and ability to work with diverse personality types 
• Excellent written and verbal communication skills
• A self-starter with an acute sense of ownership and the ability, passion, creativity, and confidence to independently problem solve and produce results
• Self-motivated person who thrives in a dynamic environment with a capability of context switching while managing multiple priorities and tasks
• Bachelor’s degree in a profession requiring precise documentation creation equivalent work experience 
•  5+ years working as a Product Owner with job requirements similar to the qualifications listed in this job description
• 3+ years using Jira or similar tool

Desired Skills

• Experience in Integrated Workplace Management System (IWMS) or related Facilities Management field
• Experience producing metrics demonstrating current status against plans

FM:Systems is looking for a Lead .NET Engineer with a strong background developing and maintaining enterprise web applications to join our Product Engineering team.  This role is a senior level position for a very experienced .NET engineer. This person will play a crucial role enhancing and maintaining our web applications as a technology leader as well as expanding our technology teams’ capabilities.  The lead position will require someone who enjoys leading the team to bridge product needs to technical solutions.  You should be passionate about building the right solutions right and be comfortable working in a dynamic environment where flexibility and communication is essential.  This is a great opportunity for you to join a growing team that encourages creativity, teamwork, professional growth, and advancement.

About Us

FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace. 

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today! US Citizens or Green Card Holders Only.

Responsibilities

• Work as a lead developer to deliver the right product functionality from UI to middleware/API to database.
• Code in VB, C#, .NET, ASP, React and other languages to enhance and maintain our web application.  Our application is a mix of C# and VB.
• Actively participate in our evaluation and long term implementation of technology enhancements
• Contribute substantially to the architecture and design of our applications that enable implementation of solid solutions
• Work with the team to ensure appropriate SDLC processes are followed. 
• Ensure quality, performance, usability, and maintainability are built into our solutions at the right balance
• Work with other technical leaders to ensure consistency across our applications and development processes
• Communicate and coordinate effectively as a technical delivery leader within the team, across our technology teams, and with our business partners to deliver on top priorities
• Mentor other engineers, encouraging engineering best practices, demonstrating how to create effective designs and write maintainable, reusable code
• Collaborate with UX experts to evolve our SaaS applications

Qualifications

• Bachelor’s degree in a computer related degree program or equivalent work experience
• 8+ years of professional Software Engineering experience
• 8+ years experience developing in the .NET framework with ASP.NET MVC, ASP.NET, and Web API
• 8+ years of VB.NET or C# development experience.  While the majority of coding will be in VB, we will consider candidates that do not have prior VB.NET experience
• 5+ years of MS SQL experience and ability to demonstrate strength with stored procedures, queries, tuning and debugging
• Experience developing JavaScript, CSS, and HTML with a solid understanding of at least one JavaScript framework
• Strong experience with implementing unit tests
• Experience building and tuning RESTful APIs
• Experience producing designs to represent solutions to product and customer needs
• Experience with deployment methodologies such as CI/CD and Octopus
• A history of successfully implementing software development patterns and best practices such as dependency injection
• Ability to successfully interface with business stakeholders and engineers to deliver the right solution that balances product, quality, technical, and timeline requirements
• Ability to translate technical requirements into elegant code solutions
• Passion for mentoring junior engineers to produce elegant, maintainable technology deliverables
• Excellent written and verbal communication skills
• A self-starter with an acute sense of ownership and the ability, passion, creativity, and confidence to independently problem solve and produce results
• Strong history of moving quality to the left including extensive unit testing experience 
• Experience working with Agile development practices

Desired Skills

• .NET Core development experience
• Working knowledge of API authorization and authentication protocols such as OAuth2 and OpenId Connect
• Experience building and consuming micro-frontend components
• Experience with React and responsive frameworks
• Familiarity with modern test tools, technologies, and analytics
• Experience using Git or GitHub
• Experience with Jira or similar tools
• Experience with Octopus and other modern dev-ops tools
• AWS deployment and hosting experience

FM:Systems is an equal opportunity employer.  It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law.  We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

Summary of role:

FM:Systems is seeking a high motivated and entrepreneurial Account Executive to join the rapidly growing Healthcare Practice.  As a new member of the Healthcare Practice, you will focus on new business sales to mid- market hospitals and health systems. The Account Executive will be provided training on the fundamentals of the sales process and the FM: Systems solution portfolio. We are looking for driven, energetic and most of all motivated person who want to jump start their sales career by helping to build the healthcare practice in a rapidly growing business.

Account Executives are tireless individuals who focus on contacting hospitals and health systems all over the country to identify and close new business transactions.

Successful candidates must have a strong work ethic, passion to be part of FM:Systems, and the drive to not only meet but exceed sales targets. Working closely with our Management team and our Senior salespeople will give you the opportunity to develop your career in sales. You will learn from the best by working alongside the top performers on the sales team along with sales leadership. Self-motivated individuals looking to build a solid foundation in sales are an ideal fit for this position.

In this role you will have the opportunity to:

• Identify, engage and close business within mid-market hospitals and health systems.
• Meet and exceed sales quotas through prospecting, qualifying, managing and closing sales opportunities within the assigned accounts.
• Position yourself as a domain expert by understanding customer needs and helping customers drive value through Facilities and Space Management.
• Develop and manage sales pipeline, prospect and assess sales and move multiple transactions simultaneously through the sales pipeline.
• Manage and track customer interaction and transactional information in a Salesforce.com
• Coordinate pre-sales resources throughout the sales cycle.
• Provide presentations, product demonstrations and general support to prospective customers.
• Execute a land-and-expand sales strategy with well thought out enterprise sales strategies.
• Provide regular reporting of prospecting, pipeline and forecast through the CRM system.
• Keep abreast of competition, competitive issues and products.
• Collaborate with internal partners (e.g., product, customer success, operations) to provide accurate use cases from the field, improve internal processes and champion sustained success.

The successful candidate for this role will have the following skills and experience: 

• Core experience. Minimum two years of sales experience with leading SaaS providers in the healthcare vertical.
• Technical. Familiarity with Healthcare IT solutions including SaaS Software and IoT Technologies.
• Proficient in sales CRM platforms, deal lifecycle tracking and data analysis to improve sales processes.
• Enterprise-Level Closer used to carrying a minimum quota of $500k in new SaaS sales.
• Self-Motivated. You have a sense of urgency and the ability to multitask and work many sales opportunities simultaneously.
• Sales Cycle Expert. You develop and lead prospects by applying analytics to specific business issues. You know how to “drive a deal.”
• Team Player. You understand early-stage. You understand the need to work as a team for everyone to be successful. You know there are never enough resources, and every day presents a challenge. You thrive on “solve it yourself” and the satisfaction it brings.
• Excellent Communicator and Listener. You know what to say and more importantly, how and when to say it.  Also, the ability to listen to client needs and translate that into technology solutions.

FM:Systems is an equal opportunity employer.  It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristicsprotected by applicable federal, state or local law.  We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

WizzPass, an FM:Systems company is hiring!

FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and create an employee-centric workplace.

At FM:Systems we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

We are looking for a passionate Junior – Mid level PHP software developer with good PHP MVC experience such as CakePHP. The WizzPass PHP Software Developer will form part of the WizzPass development team and fulfil the responsibility of the execution of PHP development requirements determined during daily sprint meetings. The candidate will need to be flexible and able to adapt to changing circumstances on a daily basis. The ideal candidate has a hands-on approach to problem solving, and is adept at handling multiple tasks on an ongoing basis.

We are a cross-functional team of frontend, backend, and mobile engineers that work across a variety of platforms. Our backend engineers work closely with our product and design team to create new features, and iterate to create great experiences for our customers. We strive to build systems that focus on scale, usability, and performance.

In this role, you would have the opportunity to:

• Be part of the sprint planning process for all sprints involving PHP development.
• Take on an active role in planning of PHP software development sprints.
• Be responsible for the execution of PHP development sprints.
• Conduct full testing of each of your PHP development tickets before taking code to live.
• Take a leading role in the WizzPass team in terms of coming up with new technology approaches and ideas with regard to delivering the products and constantly making it better.
• Maintain a focused approach on quality control of all aspects of the PHP code, and to always put reliability of the system and the code as a priority.
• Be open to learn new areas of the WizzPass system and wherever possible learn more about existing (or possible new) elements of software and hardware.

What you have:

• A university degree/diploma or relevant qualifications in software development or computer science.
• 3 years relevant work experience in software development.
• PHP full stack experience with PHP MVC experience such as CakePHP.
• Experience in MySQL, Bootstrap, JavaScript / jQuery, Postman.
• Worked with AWS or other cloud hosted servers.
• An understanding of Git.
• Good time management and organizational skills.
• Must be able to work independently and at a fast pace due to the nature of the business.
• High level of attention to detail and demonstrate willingness to take initiative.
• Flexible, with ability to multi-task and prioritise daily workload.

Nice to have:

• Worked with AWS or other cloud hosted servers.
• Created and supported APIs (REST, JSON)
• Security training in OWASP top 10

About FM:Systems

Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management, to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today!

Summary of Position

FM:Systems is currently seeking a Technical Implementation Specialist who will spearhead the technical needs of individual client implementations of our FMS:Employee and FMS:Workplace SaaS solution. Using your expertise in; server and software installations, product configurations, migration executions, conversion strategies and custom client solutions. You will trouble shoot technical software environments for a successful implementation of our solutions. Contributing to the adoption and overall satisfaction of our clients. You will have the opportunity to showcase your technical scripting knowledge, single sign on expertise, and your diverse software IT know how.

In this role you will have the opportunity to:

· Become an expert in the software solutions.

· Understand your client business requirements in each project and discover technical needs to provide a complete solution for their implementation success.

· Report progress and updates to the client and your internal teams, regularly.

· Provide technical collaboration and support with customer's IT- implementation staff to achieve a successful deployment and adoption of our products.

· Collaborate closely with your team: internal project managers, implementation consultants and other cross function departments making our customer's success a priority.

· Support and troubleshoot the user's software implementation- such as single sign on, program migrations, data conversions, plus any unique IT environment needs.

· Spearhead legacy data conversions into our Space product suite.

· Be a subject matter expert on implementation methodology and provide this expertise on all your engagements.

· Overcome client and internal obstacles to achieve a timely project completion, leading coordination with other departments to enable solutions through the implementation process.

· Mentor your client in the adoption of best practices for our products success.

· Identify opportunities to position other service offerings.

· Support your team in mentoring new Technical Consultants teammates.

The successful candidate for this role will have the following skills and experience:

· 3+ years of strong/professional consulting experience in software installation

· A knowledge of SQL databases, and window servers.

· Your passion for customer service and understanding that their success is directly tied to our product and company success.

· Ability to provide effective communications to both colleagues and customers. Providing clarity on the technical aspects of an installation, for those non-technical.

· Proven experience in business analysis and requirements gathering; having the innate ability to hone in on a customer needs early to mitigate potential implementation roadblocks.

· Bringing the team together for the success of the project. Previous experience in conflict management and team building.

· Proven ability to ramp on new technology quickly through instruction and self-training.

· Mentor clients in new technologies and processes, for a successful product adoption.

Previous experience with:

· Internet Information Services

· Microsoft SQL Server

· Creating SQL Scripts (Microsoft)

· Data migration experience

· Experience with SAML authentication

· Software Installation

· Server configuration

· Microsoft Outlook

FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.