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Fringe




Fringe is hiring a Remote Customer Success Manager

We have a strong commitment to building a diverse team. If you’re from a background that’s underrepresented, we’d particularly love to meet you.


About our Team

Fringe is a fast-growing HR technology company based in Virginia. Founded in late 2018, Fringe is the first ever platform for personalized lifestyle benefits. At Fringe, we are a relentlessly people-focused group revolutionizing the way employers care for their people in the benefits space. We’re a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding client experience.

What You Get to Do

As a member of the Fringe success team, you will work with Fringe clients to ensure they’re receiving the tools and resources they need to achieve their company goals. As the Customer Success manager you will be a part of the clients’ entire lifecycle from onboarding to ongoing business reviews with leadership.

Some of your responsibilities will include:

  • Onboarding new clients and their people onto Fringe.
  • Being the voice of the customer to all Fringe employees by organizing, analyzing and sharing pertinent information learned from clients.
  • Fostering a relationship between clients and our support team to solve technical issues for their employees.
  • Delighting customers with a positive, customer-centric attitude.
  • Understand and align with customers on the outcomes they expect from offering Fringe to employees.
  • Following up on contract renewals to reduce the potential of churn and create loyal, ongoing customer relationships.
  • Provide knowledgeable guidance, insights and recommendations that help customers optimize their Fringe offerings.
  • Execute regular review cadences with customer contacts and perform any necessary follow up.
  • Develop knowledge of the Fringe brand, tools, customer use cases and vendor offerings.
  • Working with our sales team to strategize on ways to meet individual clients ongoing goals and deliver more value through up-selling.
  • Working with our success team to further develop our client success strategy.
  • Working with Salesforce to maintain accurate records of all customer details, dialog and opportunities.

What We’re Looking For

  • Empathetic candidates with a positive attitude who desire to help our customers reach their goals.
  • 1+ years of experience working with customers in a Customer Success position.
  • Exceptional communication skills, highly organized and collaborative.
  • Experience building and maintaining relationships, while working to drive engagement and mitigate churn.
  • Flexible approach to work that can adapt effectively with uncertainty and change.

Holistic Benefits.

At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

  • Competitive salary for all full-time employees
  • Employer paid medical, dental, and vision insurance
  • Paid time off, paid holidays and paid parental leave
  • Stock Options so you can participate in our success
  • Your choice of monthly Fringe lifestyle benefits ranging from Hulu and Spotify to child care, meal delivery and fitness.



About Fringe

We built Fringe to give companies a better way to show love and care to their people. Because we believe it’s the people who really matter.

Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

Practically this means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flex, collaborate, celebrate each other, win together and lose together.

We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

If that doesn’t sound like your cup of cold brew, no hard feelings. But that’s exactly who we are and what you can expect when you work at Fringe.

Still interested? We’d love for you to apply.

See more jobs at Fringe

Apply for this job

Fringe is hiring a Remote Software Engineer - Back End Jr.


Jr. Back End Software Engineer

At Fringe

About Our Team
At Fringe, we are a relentlessly people-focused, venture backed startup, revolutionizing the way employers care for their people in the benefits space. We’re a supportive, down-to-earth team fully committed to changing benefits forever.

What You Get to Do
As a member of the Fringe product team you will get to help build Fringe products and tech stack, directly impacting users. You will get to dive head first into new features for the product, design and strategize for future products, all while working to handle our scale; at Fringe, you will have an impact!

Some of your responsibilities will include:

  • Working closely with product designers to build and deploy new features and products
  • Working closely with other engineers to write robust code
  • Maintaining and helping to improve the existing code base
  • Building integrations to external systems

We’re Looking For

  • Someone with a passion for software and a thirst to grow their skillset.
  • Experience with a typed language, preferably Java; experience with relational databases
  • Your curiosity for learning new things, desire to improve, and a passion to innovate.
  • Positive attitude and adaptability, we change a lot and very quickly!
  • Exceptional communication skills, someone who is highly organized and collaborative.

Holistic Benefits.

At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

  • Competitive salary for all full-time employees
  • Employer paid medical, dental, and vision insurance
  • Paid time off, paid holidays and paid parental leave
  • Stock Options so you can participate in our success
  • 401k match
  • Company-sponsored happy hours and team events
  • Your choice of monthly Fringe lifestyle benefits ranging from Hulu and Spotify to child care, meal delivery and fitness apps.



About Fringe

We built Fringe to give companies a better way to show love and care to their people. Why? Because we believe it’s the people who really matter.

Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

What does this practically look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flex, collaborate, celebrate each other, win together and lose together.

We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

If that doesn’t sound like your cup of cold brew, no hard feelings. But that’s exactly who we are and what you can expect when you work at Fringe.

Still interested? We’d love for you to apply.

See more jobs at Fringe

Apply for this job

+30d

Web Developer

FringeRichmond, VA Remote

Fringe is hiring a Remote Web Developer

At Fringe

Richmond, VA (Remote)

We have a strong commitment to building a diverse team. If you’re from a background that’s underrepresented, we’d particularly love to meet you.

About Our Team

Fringe is a fast-growing HR technology company based in Virginia. Founded in late 2018, Fringe is the first ever platform for personalized lifestyle benefits. At Fringe, we are a relentlessly people-focused group revolutionizing the way employers care for their people in the benefits space. We’re a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding client experience.

What You’ll Do on the Team

We are looking for a passionate designer with the skills to build and maintain our website. This dynamic "Swiss Army Knife" developer will be a part of our Marketing team, and responsible for the design, coding, and maintenance of our website. You should be able to write clean code and ensure your programs run properly. We also expect you to be passionate about building software and perform well working in a team, along with both developers and marketers.

Web Development Responsibilities:

  • Produce well designed, testable, efficient code by using best software development practices

  • Build custom website layout/user interface by using standard HTML/CSS practices

  • Utilize data from various back-end services and databases

  • Conducting software analysis, programming, testing, and debugging

  • Prepare and maintain software documentation

  • Maintain, expand, and scale our site as assigned

  • Leverage templates to quickly launch landing pages for marketing campaigns

  • Keep up-to-date with emerging technologies and industry trends and apply them into operations and activities

  • Work together with designers to match visual design intent

  • Bonus but not required: CI/CD

Web Design Responsibilities:

  • 4+ years' experience of working on a Web Developer or Web Programmer

  • Excellent knowledge of how web applications work including security, session management, and best development practices

  • Excellent knowledge of modern HTML/CSS/Java

  • Experience managing a CMS: Craft (preferred) or Wordpress

  • Understanding of Search Engine Optimization process

  • Leverages Design Thinking with an understanding of basic design principles

  • The ability to clearly communicate the reasoning behind design choices

  • Proficient designing in Digital (primarily) and Print (secondarily)

  • Strong problem solving skills with a creative approach

  • Work with internal stakeholders to design

  • Work in all design phases, from Lo-Fi wireframes to final drafts ready to publish

  • Use and build on our library of design assets to be repurposed for other marketing material

  • Partner with the Marketing team to run growth experiments and support marketing campaigns

  • Editing, writing, or designing Website content, and collaborating with team members who produce content.

What we're Looking for:

  • Experience working in modern design platforms like InVision or Sketch
  • Deep expertise and hands-on experience developing web pages with HTML, CSS, JavaScript, CRAFT
  • 4-6 years of relevant experience
  • Ability to thrive in a fast-paced environment.

Why Fringe?

“Fringers” Love Working Here.

With a dynamic startup culture and awesome benefits, there’s a lot to love about working with Fringe.

Clients Love Our Product.

Fringe is committed to offering an amazing product and experience to all of the clients we serve. (It’s true, people love Fringe. It’s fun. It’s personal. It’s improving the relationship between employer and employee.) Together, let’s continue to improve the employee experience and enhance the world of lifestyle benefits.

Holistic Benefits.

At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

  • Competitive salary for all full-time employees
    • Salary range for this position is $45,000 - $55,000 (base rate + uncapped commission) or commensurate with experience.
  • Employer paid medical, dental, and vision insurance
  • Unlimited paid time off, paid holidays and paid parental leave
  • Stock Options so you can participate in our success
  • Regular company-sponsored happy hours and team events (in person and virtually
  • Your choice of monthly Fringe lifestyle benefits ranging from Netflix, Hulu and Spotify to child care, meal delivery, fitness and more.
  • DoorDash DashPass
  • Company wellness program

About Fringe

We built Fringe to give companies a better way to show love and care for their people. Why? Because we believe it’s the people who really matter.

Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

What does this look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flexible and collaborative. They celebrate each other, win together and lose together.

We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

If that doesn’t sound like your cup of cold brew, no hard feelings. But that’s exactly who we are and what you can expect when you work at Fringe.

Interested? We’d love for you to apply.

See more jobs at Fringe

Apply for this job

Fringe is hiring a Remote Sales Development Representative (SDR)

Sales Development Representative (SDR)

At Fringe

Richmond, VA

We have a strong commitment to building a diverse team. If you’re from a background that’s underrepresented, we’d particularly love to meet you.

About Our Team

Fringe is a fast-growing HR technology company based in Virginia. Founded in late 2018, Fringe is the first ever platform for personalized lifestyle benefits. At Fringe, we are a relentlessly people-focused group revolutionizing the way employers care for their people in the benefits space. We’re a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding client experience.

What You’ll Do on the Team

As a member of the Fringe broker partner team, you will work under the Director of Broker Partnerships to develop new leads with potential benefits broker partners and to build more relationships with our existing partners. As a Broker Development Representative, you will manage outbound email cadences and LinkedIn prospecting to new broker partners, update the broker partner pipeline, and book meetings with new potential partners for the Broker Partner team.

Some of your responsibilities will include:

  • Creating target list of broker prospects, based on Broker Team priorities, and managing outbound email cadences using SalesLoft to book meetings with key partners
  • Following up on inbound Broker Partner leads to book meetings and provide appropriate levels of information at the right time for interested partners
  • Educating and developing partners leading to hand-off to the Director of Broker Partnerships
  • Ensuring successful follow-through of broker partner pipeline by maintaining accurate activity and partner information in Salesforce CRM
  • Working alongside the Broker Partner team to build strategic, long-term relationships with our current and new Broker Partners (benefits brokers and consultants).
  • Working together with our Broker Partners to provide support and training to their sales and account management teams on best practices for selling Fringe.
  • Working with our Sales team to ensure collaboration between our Broker Partners and their clients & prospects interested in Fringe.

What We’re Looking For:

  • Driven candidates who are self-starters, taking initiative each day to reach out to broker partners through email, LinkedIn, and phone calls to book as many meetings for the Director of Broker Partners as possible.
  • Fast learners who can figure out a way to “get it done” without always having step-by-step instructions.
  • Exceptional communication skills, empathetic and collaborative.
  • Flexible approach to work with the ability to adapt effectively to change.
  • Experience with CRM tools (Salesforce, SalesLoft, LinkedIn Navigator, and Seamless are a plus!)
  • Bachelor's degree preferred or relevant experience in sales / prospecting.

Why Fringe?

“Fringers” Love Working Here.

With a dynamic startup culture and awesome benefits, there’s a lot to love about working with Fringe. Really, we’re more like a family...

Clients Love Our Product.

Fringe is committed to offering an amazing product and experience to all of the clients we serve. (It’s true, people love Fringe. It’s fun. It’s personal. It’s improving the relationship between employer and employee.) Together, let’s continue to improve the employee experience and enhance the world of lifestyle benefits.

Holistic Benefits.

At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

  • Competitive salary for all full-time employees
    • Salary range for this position is $45,000 - $55,000 (base rate + uncapped commission) or commensurate with experience.
  • Employer paid medical, dental, and vision insurance
  • Unlimited paid time off, paid holidays and paid parental leave
  • Stock Options so you can participate in our success
  • Company-sponsored happy hours and team events
  • Your choice of monthly Fringe lifestyle benefits ranging from Netflix, Hulu and Spotify to child care, meal delivery and fitness.

About Fringe

We built Fringe to give companies a better way to show love and care for their people. Why? Because we believe it’s the people who really matter.

Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

What does this look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flexible and collaborative. They celebrate each other, win together and lose together.

We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

If that doesn’t sound like your cup of cold brew, no hard feelings. But that’s exactly who we are and what you can expect when you work at Fringe.

Still interested? We’d love for you to apply.

See more jobs at Fringe

Apply for this job

+30d

Social Media Coordinator

FringeRichmond, VA Remote

Fringe is hiring a Remote Social Media Coordinator

Social Media Coordinator

We have a strong commitment to building a diverse team. If you’re from a background that’s underrepresented, we’d particularly love to meet you.

About Our Team

Fringe is a fast-growing HR technology company based in Virginia. Founded in 2018, Fringe is the first-ever platform for personalized lifestyle benefits. We’re a people-focused team revolutionizing the way employers care for their people. We’re a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding culture and client experience.

What You’ll Do on the Team

To be a great fit as our Social Media Coordinator you'll be focused on using social media to create value for our audience, improve our relationships with followers, and extend our brand's reach across multiple social platforms. You'll play a critical part in our growth and success. The Social Media Coordinator will be expected to adjust and help execute the delivery of online content in a variety of channels.

Turning fans into customers. Turning customers into advocates.

Some of your responsibilities will include:

- Develop, manage and evolve the company brand voice across major social media channels including Facebook, Twitter, Instagram, Podcasts, and LinkedIn

- Prepare a holistic SMM strategy to address business objectives

- Create content for our CEO’ LinkedIn profile

- Provide support to the Product Manager in producing and managing information to further Fringe’ marketing and communications Strategic Plan, and in implementing related plans and programs

- Plan and manage paid social; Develop and provide analytical reports

- Create a content calendar and promote content through social advertising and podcasts

- Integrate all channels of marketing (social media, SEO, content marketing, email, print, and digital marketing)

- Analyze key metrics and tweak strategy as needed

- Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate

    What We’re Looking For:

      • Experience sourcing and managing content development and publishing for podcasts.
      • Exhibits the ability to jump from the creative side of marketing to the analytical side, able to demonstrate why their ideas are analytically sound.
      • Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, LinkedIn etc.), and how each platform can be deployed in different scenarios
      • Doers who take initiative and responsibility
      • Positive attitude
      • Adaptability and the willingness to be part of a small team that wears many hats
      • Exceptional communication skills, someone who is highly organized and collaborative
      • 2+ years experience creating and implementing strategic marketing campaigns on established social media platforms such as Twitter, Reddit, Instagram, YouTube, etc. with a Portfolio of social media content (posts, blog posts, articles etc.)
      • Experience with writing full copy for social, blogging, and press releases is highly preferred

      Why Fringe?

      “Fringers” Love Working Here.

      With a dynamic startup culture and awesome benefits, there’s a lot to love about working with Fringe. Really, we’re more like a family...

      Clients Love Our Product.

      Fringe is committed to offering an amazing product and experience to all of the clients we serve. (It’s true, people love Fringe. It’s fun. It’s personal. It’s improving the relationship between employer and employee.) Together, let’s continue to improve the user experience and enhance the world of lifestyle benefits.

      Holistic Benefits.

      At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

      • Competitive salary for all full-time employees
      • Employer-paid medical, dental, and vision insurance
      • Unlimited paid time off (2 weeks minimum!), paid holidays, and parental leave
      • Stock Options so you can participate in our success
      • Company-sponsored team events
      • Your choice of monthly Fringe lifestyle benefits ranging from Netflix, Hulu and Spotify to child care, meal delivery and fitness.

      About Fringe

      We built Fringe to give companies a better way to show love and care for their people. Why? Because we believe it’s the people who really matter.

      Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

      What does this look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flexible, and collaborative. They celebrate each other, win together and lose together.

      We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

      If that doesn’t sound like your cup of cold brew, no hard feelings. That’s who we are and what you can expect when you work at Fringe.

      Still interested? We’d love for you to apply.

      See more jobs at Fringe

      Apply for this job

      +30d

      Billing Representative

      FringeRichmond, VA Remote

      Fringe is hiring a Remote Billing Representative

      We have a strong commitment to building a diverse team. If you're from a background that's underrepresented, we'd particularly love to meet you.


      About Our Team

      Fringe is a fast-growing HR Technology company based in Virginia. Founded in late 2018, Fringe is the first ever platform for personalized lifestyle benefits. At Fringe, we are a relentless people-focused group revolutionizing the way employers care for their people in the benefits space. We're a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding client experience.


      What You Get to Do

      As a member of the Fringe Finance Team, the Billing Representative will serve alongside the customer success team and vendor team to create, streamline and support processes for payments, transactions and reporting each month.


      Some of your responsibilities would include:

      • Working alongside Fringe finance to perform quality control over financial invoicing, transactions and reporting each month.
      • Inputting payments received and following up with customers with outstanding invoices and deadlines.
      • Communicate with customers and collect any information needed for receiving payments. Setting up and monitoring payment portals or platforms based on customer needs.
      • Learn advanced reporting techniques and utilize the data gathered to aid in better processes and provide customer solutions.
      • Manage vendor reporting and process payments to vendors.


      What We’re Looking For

      • Prior job experience working successfully with people and processes.
      • Ability to effectively diagnose problems and work towards resolution.
      • Experience and intermediate knowledge of Excel and Google Sheets.
      • Detailed-oriented with strong organizational and administrative skills.
      • The ability to effectively communicate with external parties to answer questions.

      Holistic Benefits

      At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

      • Competitive salary for all full-time employees
      • Employer paid medical, dental, and vision insurance
      • Paid time off, paid holidays and paid parental leave
      • Stock Options so you can participate in our success
      • Company-sponsored happy hours and team events
      • Your choice of monthly Fringe lifestyle benefits ranging from Netflix, Hulu and Spotify to child care, meal delivery and fitness.


      About Fringe

      We built Fringe to give companies a better way to show love and care to their people. Why? Because we believe it’s the people who really matter.

      Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

      What does this practically look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flex, collaborate, celebrate each other, win together and lose together.

      We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

      If that doesn’t sound like your cup of cold brew, no hard feelings. But that’s exactly who we are and what you can expect when you work at Fringe.

      Still interested? We’d love for you to apply.

      See more jobs at Fringe

      Apply for this job

      Fringe is hiring a Remote Customer Service Representative

      At Fringe

      Richmond, VA

      We have a strong commitment to building a diverse team. If you’re from a background that’s underrepresented, we’d particularly love to meet you.

      About Our Team.

      Fringe is a fast-growing HR technology company based in Virginia. Founded in late 2018, Fringe is the first ever platform for personalized lifestyle benefits. At Fringe, we are a relentlessly people-focused group revolutionizing the way employers care for their people in the benefits space. We’re a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding client experience.

      What You Get to Do.

      As a member of the Fringe customer service team, you will work as the main line of communication between our team and our users. The Customer Service Representative will be in constant communication with our users, helping with basic troubleshooting issues as well as more complex problems that arise.

      Some of their responsibilities will include:

      • Respond promptly, courteously, and knowledgeably to customer service chats
      • Stay up to date on onboarding clients, new and existing vendors and any product updates.
      • Have an extensive knowledge and understanding of the Fringe platform
      • Take ownership of customers' issues and follow problems through to resolution
      • Go the extra mile to enhance the user experience
      • Work with the success team to provide a top notch customer service experience to our users and clients
      • Follow communication procedures, guidelines, and policies

      What We’re Looking For.

      • Empathetic, clear communicator that desires to understand and resolve cases
      • Proactive problem solver with the ability to understand and determine root causes to user issues
      • Ability to work independently and in a team setting
      • Strong commitment to customer happiness and satisfaction
      • Flexible approach to work that can adapt effectively with uncertainty and change.
      • Advanced troubleshooting and multi-tasking skills

      Holistic Benefits.

      At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

      • Competitive salary for all full-time employees
      • Employer paid medical, dental, and vision insurance
      • Paid time off, paid holidays and paid parental leave
      • Stock Options so you can participate in our success
      • Company-sponsored team events
      • Your choice of monthly Fringe lifestyle benefits ranging from Netflix, Hulu and Spotify to child care, meal delivery and fitness.

      About Fringe.

      We built Fringe to give companies a better way to show love and care to their people. Why? Because we believe it’s the people who really matter.

      Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

      What does this practically look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flex, collaborate, celebrate each other, win together and lose together.

      We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

      If that doesn’t sound like your cup of cold brew, no hard feelings. But that’s exactly who we are and what you can expect when you work at Fringe.

      Still interested? We’d love for you to apply.

      See more jobs at Fringe

      Apply for this job

      Fringe is hiring a Remote Customer Operations Analyst

      We have a strong commitment to building a diverse team. If you're from a background that's underrepresented, we'd particularly love to meet you.

      About Our Team

      Fringe is a fast-growing HR Technology company based in Virginia. Founded in late 2018, Fringe is the first ever platform for personalized lifestyle benefits. At Fringe, we are a relentless people-focused group revolutionizing the way employers care for their people in the benefits space. We're a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding client experience.

      What You Get to Do

      As a member of the Fringe Team, the Customer Operations Specialist will serve alongside the customer success team, vendor team and Salesforce Developers to create and support processes for customer success, benefit enrollment and customer data analysis.

      Some of your responsibilities would include:

      • Diagnosing operational workflow issues and engaging with the wider operations team to resolve them.
      • Working with CSMs to onboard new companies to Fringe, setup and refine new client programs and address eligibility changes for those enrolled in Fringe.
      • Executing select benefit enrollments and resolving enrollment issues with varying stakeholders.
      • Learn advanced reporting techniques and utilize the data gathered to aid in better processes for other teams in Fringe (customer service, finance, vendor, success team, etc.)

      What We’re Looking For:

      • Prior job experience working successfully with people and processes.
      • Ability to effectively diagnose problems and work towards resolution.
      • 2+ years' experience of working in a position surrounding data and operational processes.
      • Experience and intermediate knowledge of Excel and Google Sheets.
      • Detail-oriented with strong organizational and administrative skills.
      • B.S. in Business, Operations or Substantial Relevant Experience.

      Holistic Benefits

      At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

      • Competitive salary for all full-time employees
      • Employer paid medical, dental, and vision insurance
      • Paid time off, paid holidays and paid parental leave
      • Stock Options so you can participate in our success
      • Company-sponsored happy hours and team events
      • Your choice of monthly Fringe lifestyle benefits ranging from Netflix, Hulu and Spotify to child care, meal delivery and fitness.


      About Fringe

      We built Fringe to give companies a better way to show love and care to their people. Why? Because we believe it’s the people who really matter.

      Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

      What does this practically look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flex, collaborate, celebrate each other, win together and lose together.

      We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

      If that doesn’t sound like your cup of cold brew, no hard feelings. But that’s exactly who we are and what you can expect when you work at Fringe.

      Still interested? We’d love for you to apply.

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      +30d

      Executive Assistant

      FringeRichmond, VA Remote

      Fringe is hiring a Remote Executive Assistant

      At Fringe

      Richmond, VA

      We have a strong commitment to building a diverse team. If you’re from a background that’s underrepresented, we’d particularly love to meet you.

      About Our Team

      Fringe is a fast-growing HR technology company based in Virginia. Founded in late 2018, Fringe is the first ever platform for personalized lifestyle benefits. At Fringe, we are a relentlessly people-focused group revolutionizing the way employers care for their people in the benefits space. We’re a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding client experience.

      What You Get to Do

      As a member of the Fringe team, you will provide support with ongoing tasks for our Head of Growth & Strategy to ensure corporate procedures are well-organized and performed in time.

      Some of your responsibilities will include:

      • Managing information for internal and external communication including emails, schedules, presentations and reports.
      • Helping our Head of G&S to arrange their daily schedule by setting up meetings, speaking engagements as well as ensuring they have everything they need to follow their agenda.
      • Managing a follow-up process with sales prospects and potential partners.
      • Managing Head of G&S calendar to ensure that meetings and non-meeting tasks are equally prioritized throughout the week.
      • Developing an understanding of the nature of inbound requests in terms of their urgency and importance -- reprioritizing as necessary.
      • Helping our Head of G&S to care for, support, and encourage the members on their team.
      • Other duties as assigned.

      What We’re Looking For

      • Exceptional communication skills, highly organized and collaborative.
      • Confidentiality and discretion.
      • Experience building and maintaining relationships.
      • Flexible approach to work that can adapt effectively with uncertainty and change.

      Holistic Benefits.

      At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

      • Competitive salary for all full-time employees
      • Employer paid medical, dental, and vision insurance
      • Paid time off, paid holidays and paid parental leave
      • Stock Options so you can participate in our success
      • Company-sponsored happy hours and team events
      • Your choice of monthly Fringe lifestyle benefits ranging from Netflix, Hulu and Spotify to child care, meal delivery and fitness.

      About Fringe

      We built Fringe to give companies a better way to show love and care to their people. Why? Because we believe it’s the people who really matter.

      Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

      What does this practically look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flex, collaborate, celebrate each other, win together and lose together.

      We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

      If that doesn’t sound like your cup of cold brew, no hard feelings. But that’s exactly who we are and what you can expect when you work at Fringe.

      Still interested? We’d love for you to apply.

      See more jobs at Fringe

      Apply for this job

      Fringe is hiring a Remote User Engagement

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      Fringe is hiring a Remote Brand Development Representative

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      +30d

      Brand Partnership Manager

      FringeRichmond, VA Remote

      Fringe is hiring a Remote Brand Partnership Manager

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      Fringe is hiring a Remote Sales Account Executive

      We have a strong commitment to building a diverse team. If you’re from a background that’s underrepresented, we’d particularly love to meet you.

      About Our Team

      Fringe is a fast-growing HR technology company based in Virginia. Founded in late 2018, Fringe is the first-ever platform for personalized lifestyle benefits. We’re a people-focused team revolutionizing the way employers care for their people in the benefits space. We’re a supportive, down-to-earth team fully committed to the belief that relationships fuel outstanding culture and client experience.

      What You’ll Do on the Team

      As a member of the Fringe sales team, you will work alongside sales development representatives and channel partnership managers to guide clients and prospects through the journey of discovering, evaluating, and ultimately purchasing the Fringe platform. As an Account Executive, you will play a key role in building the initial relationship between prospects and Fringe.

      Some of your responsibilities will include:

      • Managing the entire sales cycle from finding a potential client to securing a deal
      • Supporting the SDR team to develop both inbound and outbound leads.
      • Networking through social channels to develop potential client leads.
      • Working with the Channel Partnerships team to ensure collaboration between clients and their benefits brokers and consultants.
      • Working with the Client Success team to ensure seamless onboarding of clients.
      • Supporting the Client Success team with upselling and contract expansion opportunities.
      • Working with the Marketing team to develop sales enablement resources.
      • Negotiating client agreements and maintaining records of sales and data.

      What We’re Looking For:

      • Driven and resilient candidates with a positive attitude who desires to help our clients reach their goals and establish Fringe as the marketplace leader in lifestyle benefits.
      • Resourceful, gritty, and able to creatively solve problems.
      • Exceptional communication skills, empathetic and collaborative.
      • Flexible approach to work that can adapt effectively in a fast-paced and changing environment.
      • Experience with CRM tools (Salesforce is a plus!)
      • Familiarity with MEDDIC sales process
      • 3+ years of sales and/or business development experience (B2B SaaS sales experience is a plus!)

      Why Fringe?

      “Fringers” Love Working Here.

      With a dynamic startup culture and awesome benefits, there’s a lot to love about working with Fringe. Really, we’re more like a family...

      Clients Love Our Product.

      Fringe is committed to offering an amazing product and experience to all of the clients we serve. (It’s true, people love Fringe. It’s fun. It’s personal. It’s improving the relationship between employer and employee. Together, let’s continue to improve the user experience, and enhance the

      Holistic Benefits.

      At Fringe, we care about lifestyle benefits. It’s our entire business! Our desire is to be able to support each and every Fringe employee inside and outside of work. Our benefits include:

      • Competitive salary for all full-time employees
        • Salary range for this position is $120,000 - $160,000 (base rate + uncapped commission) or commensurate with experience.
      • Employer-paid medical, dental, and vision insurance
      • Unlimited paid time off, paid holidays, and parental leave
      • Stock Options so you can participate in our success
      • Company-sponsored team events
      • Your choice of monthly Fringe lifestyle benefits ranging from Netflix, Hulu and Spotify to child care, meal delivery and fitness.

      About Fringe

      We built Fringe to give companies a better way to show love and care for their people. Why? Because we believe it’s the people who really matter.

      Companies exist because of the products and services they offer, but we believe the people within them should come first. At Fringe, this is the way we live.

      What does this look like? It means we hire people who care about their teammates just as much as (if not more than) themselves. We hire people who are genuine, humble, willing to learn, ready to teach, able to adapt, flexible and collaborative. They celebrate each other, win together and lose together.

      We’re a startup, and that means we must be a courageous group. We solve problems all day, but we also mess up sometimes. We extend grace to each other, and we try again. We aren’t looking for perfect people. We’re looking for people who own their faults, play to their strengths, and have the courage to simply be the same person all the time.

      If that doesn’t sound like your cup of cold brew, no hard feelings. That’s who we are and what you can expect when you work at Fringe.

      Still interested? We’d love for you to apply.

      See more jobs at Fringe

      Apply for this job

      Fringe is hiring a Remote Sales Development Representative

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      Fringe is hiring a Remote Jr. Customer Success Manager

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      +30d

      Front End Software Engineer

      FringeRichmond, VA Remote
      DesignuidockercsskubernetesAWSjavascript

      Fringe is hiring a Remote Front End Software Engineer

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