We're looking for a kickass Product (UI/UX) designer to work with our Product team. We are looking for someone with a fresh set of ideas to transform our brand personality. Once you come in, you’ll work with our design team to rebuild the product design from the ground up, come up with new disruptive ideas, and have the patience to iterate based on feedback. All we really need from you is your enthusiasm for problem-solving, curiosity to dig into unexplored areas, and Bradley Cooper’s eye for perfection (from Limitless).

Our vision is to be a design-led company. Join us and make A.I. more human.

Here's what's important to us: Passion>Skills>Education 

No. of Positions -1 

What will you be doing?

• Define the fundamental elements of inFeedo’s Design System, specifying UX, visual interaction and motion components as well as building a document library of user behaviour and usage guidelines. 

• Help create the design language for inFeedo

• In-field research and documentation of user experience through user flows, scenarios, storyboards, mock-ups, and/or prototypes

• Work with PMs and ensure design fidelity in final product

• Find opportunities for improving customer experience and propose new features/solutions and validate assumptions through research

• Review product analytics to derive behavioural insights for adoption, growth and user engagement

Who will you work with?

Varun, Aditya, Aaina, Richard, Yash and of course the rest of the jovial inFeedo team.

inFeedo is looking for a Technical Support Managerwho will be responsible for first line of response on all technical support and related communications internally and externally as related to after sales support. The technical support manager is a go-to technical resource for the customer success team by being a cross functional SPOC to drive successful outcomes through live assistance, behind-the-scenes support, and education on technical issues and challenges.

No. of positions: 1

What will you be doing?

1. Technical trouble-shooting: Conducting L1/L2 checks on product issues, bugs before liaising with tech and engineering teams on successful resolution basis defined SLAs.

2. Technical support lead: Provide leadership for technical support team. Guide technical support associates and develop responses for problem identification and resolution. Develop technical support plans, programs, and staffing schedules to ensure adequate coverage is provided to meet customer needs.

3. Reporting: Leadership reporting on SLAs, prioritisation parameters to identify areas of improvement for product and tech teams

Who will you work with?

Sam, Adi, Akshay, Krithi, DV and of course the rest of the jovial inFeedo team.

We're looking for a Graphic Designer  to work with our Product & Marketing team. We are looking for someone with a fresh set of ideas to transform our brand personality. Once you come in, you’ll work with our lead designer to build the brand from the ground up, come up with new disruptive ideas, and have the patience to iterate based on feedback from across functions. Our vision is to be a design-led company.

Join us and make A.I. more human.

All we really need from you is your enthusiasm for problem-solving, curiosity to dig into unexplored areas, and Bradley Cooper’s (from Limitless) eye for perfection.

No. of positions: 1

What will you be doing?

1. Create Design Language: Participate in brainstorming sessions, creative exploration and development of seasonal/promotional themes that support Brand visual standards, style guides, color palettes and templates. 

2. Design Marketing Collateral: Produce creative assets in support of all marketing campaigns, digital creatives by working closely with Marketing, Customer Success and Sales.

3. Employer Branding: Develop and maintain a consistent brand image and identity across all company materials. Working with a wide range of fabricators, printers, and vendors to convert design concepts into physical products. These could be awards, trophies, souvenirs, mementos; or merchandise such as mugs, t-shirts, calendars, photo frames, clocks, etc.

4. Illustrations & Interactions: Create simple animations and deliver interactions consistent with the branding of the property.

5. User Interface: Occasionally collaborate with the product team to design visual elements for the application.

Who will you work with?

Aaina, Sushrut and of course the rest of the jovial inFeedo team you'll find at the end of this page.

We're looking for Badass Engineers who can take complete ownership of our engineering deliveries, operations, hustle, and get shit done to scale our product at inFeedo. We seek applicants with a passion to learn different technologies, a relentless attitude to juggling multiple problem statements at once, and good communication skills.

You will be a part of the engineering team responsible for upgrading Amber at inFeedo.

No. of positions: 2

What will you be doing?

1. Work in a democratic environment where decisions are driven by logic.
2. Building a product with the platform-level approach which has core components and adapters on top of it.
3. Keeping all engineering fundamentals in mind and solving through first principles.
4. Pattern recognition and solving through automating the mundane problems
5. Consume complexity within and provide the best experience to the users.
6. You will help the existing team to improve the reliability, stability, and quality of the application.
7. You will contribute to inFeedo’s roadmap and help us build a one-of-a-kind employee engagement product.

Who will you work with?

• Captian: Akshay Rastogi, Head of Engineering
• Peers: Kanishk, Aanchal
• CPO + Co-Founder: Varun
• And of course the rest of the jovial inFeedo team you'll find at the end of this page. 

As a Field and Events Marketing Manager at inFeedo, you will be the left brain of our marketing function responsible for creating out-of-the-box mind-blowing event & media experiences. 

What will you be doing?

1. Ideate and Execute Events:Plan, implement, and lead power panels, sponsored events, CXO's podcasts, and company-hosted conferences to gain brand visibility, generate qualified pipeline against global revenue targets, and strategically position inFeedo in the global HR sphere.

2. Managing Annual Event Budgets:Forecast and allocate quarterly and annual budgets for events and regional programs in APAC and NAMER.

3. Work directly with Sales, Customer Success, and CXOs: Build and maintain strong working relationships with the Sales and Customer Success teams at inFeedo to deliver industry-leading event experiences for our product evangelists and attendees.

4. Support Marketing Initiatives: Work closely with Content Specialist to develop and distribute industry-specific thought leadership content and indirectly contribute to lead generation.

5. Plan and Execute Communication Program: Design and roll-out media releases about the product and the company to drive awareness and make inFeedo’s voice heard through major media outlets, including print, online publications, and broadcast media.
   

6. Drive Customer Advocacy:Liaison with customers and the product team to help the content specialist develop case studies and success stories, which will our product reach a wider audience.

Who will you work with?

Tanmaya, Angraaj, Shivangi, Sushrut and of course the rest of the jovial inFeedo team you'll find at the end of this page.

We are looking for a junior security engineer with a real passion for privacy, security, and data protection to join our product team. We need an agile problem solver with privacy and compliance expertise to continue to execute and improve our processes in order to scale with our business and the global regulatory landscape. You will provide privacy guidance to all teams within inFeedo to ensure that our policies address our customers’ needs and our own compliance obligations.

No. of Positions: 1

What will you be doing?

1. Cloud Infrastructure: Own and regularly review our entire cloud infra, accesses, and experience in AWS Firewalls
2. Security Gaps: You will own finding, resolving, and when needed, working with our engineering team to find and resolve security gaps on the cloud and in our application.
3. Threat Analysis: Set up a practice to proactively identify and resolve threats on the cloud and internally in our process, tools, etc.
4. Third-Party Evaluations: Work with all functions while onboarding new partners/tools/vendors etc by conducting pre-onboarding and annual risk assessments.

Who will you work with?

Varun, Seema, Alok Shukla, Akshay, and of course the rest of the jovial inFeedo team.

inFeedo is looking for a Solutions Engineer who can actively liaise with our customers and prospects to work on their technical asks and queries. The Solutions Engineer is a go-to technical resource for customer success, product, engineering & sales teams, by being a cross functional SPOC to drive successful outcomes through live assistance, behind-the-scenes support, and education.

No. of positions: 1

What will you be doing?

1. Product Expertise: Providing a deep level of product knowledge and skilfully answering product-related questions on customer calls in the post sales cycle & during the sales cycle.

2. Technical Project Lead: Acts as the technical project manager/liaison for grasp coordinating internal resources, salesperson, and prospect, and working with internal technical resources to ascertain the feasibility and fit from a technical perspective. (Examples: Integrations, API projects,data requests, email deliverability etc)

3. Training: Working with Customer Success Managers, account executives, account managers on demo techniques, providing inputs on new product features and how to successfully position those features for maximum impact.

4. Bid Management: Supporting the sales team in responding to RFI/RFPs, and preparing custom quotes, statements of work, or pricing when needed.

Who will you work with?

Sam, Adi, Akshay, Ritwik and of course the rest of the jovial inFeedo team.

We're looking for Backend Lead who can take complete ownership of our engineering deliveries, operations, hustle, and get shit done to scale our product at inFeedo. We seek applicants with a passion to learn different technologies, a relentless attitude to juggling multiple problem statements at once, and good communication skills.

You will be a leading the team of backend engineers responsible for upgrading Amber at inFeedo.

No. of positions: 1

What will you be doing?

1. You will mentor & lead the existing teamto help improve the reliability, stability, and quality of the application.
2. Work in a democratic environmentwhere decisions are driven by logic.
3. Building a product with the platform-level approach which has core components and adapters on top of it.
4. Keeping all engineering fundamentals in mind and solving through first principles.
5. Pattern recognition and solving through automatingthe mundane problems
6. Consume complexity within and provide the best experience to the users.
7. You will contribute to inFeedo’s roadmap and help us build a one-of-a-kind employee engagement product.

Who will you work with?

• Captian: Akshay Rastogi, Head of Engineering
• Peers: Kanishk, Aanchal
• CPO + Co-Founder: Varun
• And of course the rest of the jovial inFeedo team you'll find at the end of this page. 

We're looking for Badass Engineers who can take complete ownership of our engineering deliveries, operations, hustle, and get shit done to scale our product at inFeedo. We seek applicants with a passion to learn different technologies, a relentless attitude to juggling multiple problem statements at once, and good communication skills.

You will be a part of the engineering team responsible for upgrading Amber at inFeedo.

No. of positions: 7

What will you be doing?

1. Work in a democratic environment where decisions are driven by logic.

2. Building a product with the platform-level approach which has core components and adapters on top of it.

3. Keeping all engineering fundamentals in mind and solving through first principles.

4. Pattern recognition and solving through automating the mundane problems

5. Consume complexity within and provide the best experience to the users.

6. You will help the existing team to improve the reliability, stability, and quality of the application.

7. You will contribute to inFeedo’s roadmap and help us build a one-of-a-kind employee engagement product.

Who will you work with?

• Captian:Akshay Rastogi, Head of Engineering
• Peers: Kanishk, Aanchal
• CPO + Co-Founder:Varun
• And of course the rest of the jovial inFeedo team you'll find at the end of this page. 

We’re looking for Badass Engineer who can take complete ownership of our engineering deliveries and contribute to scale our product at inFeedo. We seek applicants with a passion to learn different technologies, a relentless attitude to juggling multiple problem statements at once, and good communication skills.

You will be a part of the engineering team responsible for upgrading Amber at inFeedo.

No. of positions: 2

What will you be doing?

• Work in a democratic environment where decisions are driven by logic.
• Design front-end architectures with architectural guidelines in mind (secure, high-performing, scalable, extensible, flexible, simple).
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Hands-on development of complex projects using modern Javascript frameworks (React).
• Work closely with Product and Engineering team on product roadmap and translating designs and wireframes into high quality code.

Who will you work with?

• Captain: Akshay Rastogi, Head of Engineering
• Peers:Ashish, Aanchal, Kanishk
• CPO + Co-Founder:Varun Puri 
  And of course the rest of the jovial inFeedo team you’ll find at the end of this page.

We're a predictive people analytics company making the voice of 300,000+ employees feel heard and valued with our AI-enabled engagement bot for HR – Amber. We've 100+ customers like Byju's, OYO, GE, and Makemytrip with employees in 50+ countries and a strong presence in the APAC market.

After closing our Pre-Series A round of $3.2Mn with Y-combinator, Benjamin Ling (ex-Google, Facebook, Stanford PhD), Girish Mathrubootham (Founder, Freshworks), our goal is to grow 400% YoY to make Amber a friend at work for more than a 100 million employees on this planet. Guided by our 6 core values, we’re a soon to be 100-player strong team of young, ambitious, and relentless individuals breaking all rules and helping HR across the world rewrite the rules of employee experience.

As the Organic Growth Marketing Associate, you will thrive in an environment which will require both your left-brain & the right-brain as you strategize on revenue growth with Sales and ensure a delightful brand experience in new regions.

No. of positions: 1

What will you be doing?

1. Own pipeline targets and end-to-end keyword research, search engine optimization of existing content to drive MQLs and Customers via the organic SEO channel.
2. Leverage regular keyword and trend research and competitor analysis to empower our content team to create strategic content that will rank fast and drive revenue even faster.
3. Empower the content team to create content for Top/Middle/Bottom-of-the-funnel keywords to move our target audience down the funnel with ease.
4. Own localised SEO in international regions such as Singapore, Malaysia, Indonesia and Philippines to achieve international pipeline targets.
5. Collaborate with Sales to expedite closure of deals in pipeline through nurturing & automation
6. Track and analyze the effectiveness of SEO efforts utilizing marketing technology systems and tools

Who will you work with?

Tanmaya, Lakshmi, Sushrut and of course the rest of the jovial inFeedo team. Mentors: Vinod Muthukrishnan, Harj Taggar, Michael Seibel.

We are looking for an experienced individual with a real passion for privacy and data protection to join our product team. We need an agile problem solver with privacy and compliance expertise to continue to execute on and improve our processes in order to scale with our business and the global regulatory landscape. You will provide privacy guidance to all teams within inFeedo to ensure that our policies address our customers’ needs and our own compliance obligations. 

No. of positions: 1

What will you be doing?

1. Develop and deliver data privacy and protection related communications and training internally at inFeedo.
2. Manage submission and compliance obligations related to the privacy-related certifications and data transfer self assessment programs.
3. Partner with our internal teams to identify privacy issues, propose solutions, and translate practices into official procedures.
4. Proactively identify new opportunities in this area and prepare the company to strengthen its value proposition with reference to security and compliance
5. Assist with privacy program, privacy impact, and risk assessment processes and documentation to ensure we are meeting privacy accountability framework requirements.
6. Partner closely with engineering, product and customer success teams as a point of contact and escalation for incident evaluation and response.
7. Support Sales and Customer Success by participating in customer interactions to explain and demonstrate inFeedo's commitment to protecting Customer Data and compliance with different privacy laws.
8. Assist the Legal team with global data privacy-related agreementsfor ensuring we abide by the customer contractual requirements. 

NOTE:This is not a finance role :)

We are looking for a seasoned sales leader with proven track record of successfully leading SaaS products for market expansion. Someone who can drive a global account management team while exceeding targets along key business metrics. The person should be excited in helping their team build strong customer relations, grow inFeedo's presence within current customers via geographical growth and new products, building a mid to long term strategy and helping negotiate complex deals.

To succeed in this role, you must be a strategic thinker with an analytical mind and strong problem-solving skills.

No. of positions: 1

What will you be doing?

1. Revenue leader: Own Net revenue from customer business by helping team proactively identify and close expansion, upsell and cross-sell opportunities within inFeedo's current customer base while managing any expected or unexpected churn and contraction
   
2. Lead and Mentor: No one likes a manager, our team definitely doesn't! Come with the attitude to lead and mentor a team of 5 account managers set to grow to 9 within next 6months 
3. Relationship Driven: Ensure positive relationships with internal stakeholders and external key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown.
4. Account Planning: Work with team to identify, develop and actively pursue a list of targeted Key Accounts globally and create individual plans of action to penetrate these account
5. Forecasting: Accurately forecast sales opportunities via pipeline report. Empower the team to effectively and accurately manage personal revenue pipeline to maximize all business opportunities. Should be proficient in salesforce

Who will you work with?

Bhavan, Sam, Hemant, Gaurav, Khushboo, and of course the rest of the jovial inFeedo team.

inFeedo is looking for experienced SaaS sales professionals to lead all sales efforts within his/her assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal, and contract negotiation through deal closure. The Enterprise Account Executive is expected to meet sales goals established by their inFeedo while delivering the highest standard of integrity, quality, and customer service to our clients.

No. of positions: 2

What will you be doing?

• Generate new leads through networking and prospecting, including cold calling, as well as using marketing and PR activities of the company;
• You will establish, handle, and manage relationships between inFeedo and senior executives of the client and prospect companies;
• Make sales presentations to customers and prospects at all levels and in HR department of Fortune 1,000 companies of other accounts within a prescribed territory. Address product uses, benefits, competitive advantages, and business terms; facilitate technical follow-up to close a sale;
• Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
• Interface and develop professional relationships with existing clients and prospects throughout the organizational levels;
• In collaboration with inFeedo marketing team, develop and execute demand generation campaigns;
• Coordinate and actively participate in contract negotiations;
• Act as representative of inFeedo at industry conferences and association meetings;
• Partner with Marketing on leads from trade shows and campaigns;
• Sales process management;
• Develop and maintain in-depth knowledge of inFeedo solution offerings;
• Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing;
• Meet or exceed quota expectations;
• Participate in sales planning status meetings.

Who will you work with?

 Bhavan, Aru, Lakshay, Vipul, Hemant, and of course the rest of the jovial inFeedo team.

inFeedo is looking for experienced SaaS sales professionals to lead all sales efforts within his/her assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal, and contract negotiation through deal closure. The Enterprise Account Executive is expected to meet sales goals established by their inFeedo while delivering the highest standard of integrity, quality, and customer service to our clients.

No. of positions: 2

What will you be doing?

• Generate new leads through networking and prospecting, including cold calling, as well as using marketing and PR activities of the company;
• You will establish, handle, and manage relationships between inFeedo and senior executives of the client and prospect companies;
• Make sales presentations to customers and prospects at all levels and in HR department of Fortune 1,000 companies of other accounts within a prescribed territory. Address product uses, benefits, competitive advantages, and business terms; facilitate technical follow-up to close a sale;
• Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
• Interface and develop professional relationships with existing clients and prospects throughout the organizational levels;
• In collaboration with inFeedo marketing team, develop and execute demand generation campaigns;
• Coordinate and actively participate in contract negotiations;
• Act as representative of inFeedo at industry conferences and association meetings;
• Partner with Marketing on leads from trade shows and campaigns;
• Sales process management;
• Develop and maintain in-depth knowledge of inFeedo solution offerings;
• Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing;
• Meet or exceed quota expectations;
• Participate in sales planning status meetings.

Who will you work with?

 Bhavan, Aru, Lakshay, Vipul, Hemant, and of course the rest of the jovial inFeedo team.

As a Sr.Product Manager, you will have to closely collaborate with other key functional stakeholders and conduct user behavior research to gain insights and build the right solutions with brutal prioritization.

The direct impact of your work will be empowering CEO & HR leaders in progressive enterprises to make the voice of 2 million employees heard and valued by the end of this fiscal year.
 

No. of positions: 1

What will you be doing?

1. Own & manage the roadmap for a major area of the product. Capture work from a wide range of inputs, understand and prioritise this work so your team is always working on the most impactful projects
2. Deeply know the problems that you’re tackling through research and regular interaction with customers; define and frame those problems for the team
3. Scope these solutions to their smallest coherent state to ship to customers as early as you can
4. Evaluate if your solutions have solved the problem through quantitative and qualitative measures
5. Own & maintain the quality of the product areas your team are responsible for; deliver world-class software in every release.
6. Drive and shape core product foundations while closely working with the head of product and help us improve how the product org operates
7. Lead a cross-functional pod to achieve common OKRs and KPIs

Who will you work with?

Varun, Tanmaya, Aditya, Ajay, and of course the rest of the jovial inFeedo team!

We're looking for a Software Development Engineer in Test. As a part of our Software Quality Team at inFeedo, you're expected to juggle multiple responsibilities simultaneously while still ensuring timely delivery of releases. You must have proven to consistently own deliver quality on technically complicated features/areas.

No. of Positions-1

What will you be doing?

1. Evaluate: The software applications, product code & systems according to specification

2. Collaborate:Work with developers for creating and executing test cases and perform QA validation (manual and automation)

3. Record:Document results and compare to expected results 

4. Document anomalies:Report bugs & errors to the development team 

5. Provide application instructions:Create awareness for all users and meaningful error handling procedures. 

6. Testing: Conduct post-release/ post-implementation testing 

7. Cross-Functional: Work with cross-functional teams to ensure quality throughout the software development life cycle

Who will you work with? 

 Varun, Karan, Rashi and of course the rest of the jovial inFeedo team.

Customer Success Managers are the voice of our customers at inFeedo. We're looking for people who have demonstrated excellent customer retention skills with an ability to translate business needs into product specifications. 

We believe that a key aspect of innovation is to create a diverse culture where individuals from different fields come together. Example: We have an HR person working in sales, a sales person working in HR" and are looking for cross functional experts to join our CS team. "HR/engagement consultantexpertise"OR "SaaS product expertise" preferred!

No. of positions: 2

What will you be doing?

1. Customer Retention:Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn. Conduct EBRs with Amber champions and decision makers.
2. Portfolio expansion: Identifying CSQLs and nurturing relationships for growth of portfolio. Working with AM team on cross selling & upselling opportunities. Qualifying pipeline for future business growth.
3. CSAT:Ensure high customer satisfaction scores, manage customer health status, adherence to tickets SLAs and create a company-wide customer feedback loop.
4. Project Planning: Ensure weekly status updates.
5. Manage Customer Enhancement Requests:Work closely with product/tech teams to explore the feasibility of technical enhancement requests.

This role offers exciting opportunities to interact with some senior industry leaders and build long-lasting customer relationships that create deep customer satisfaction and product adoption. Go for the extra mile, by not only solving their issues but delighting them thanks to your simple, efficient, and caring communication.

Who will you work with?

Sam, Palash, Tanmaya, and of course the rest of the jovial inFeedo team.

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for inFeedo’s sales organisation. There is not a high degree of technical knowledge required for this position. This position lays the foundation for a successful high tech sales career.

You'll be responsible for initiating the inFeedo brand and creating demand that generates revenue for the company. If you want to really help people, are creative, organized, and want to work with an incredible product — we want to hear from you!

No. of Positions-10

What will you be doing? 

• Understand Amber and the employee engagement market
• Learn the tools necessary to be successful: CRM, scripts, WebEx, product info
• Build relationships with your Marketing, Sales, Customer Success and Product Engineering counterparts
• Leverage any opportunity you can to learn the market and the business
• Consistently meet goals for initial presentation setup 6-18 months
• Continue to build on your core skills and product/industry knowledge
• Know what it takes to meet or exceed your goals and maintain the momentum to do so
• Begin to expand your knowledge of Inside Sales duties and responsibilities

• Continue to build on your core skills and product/industry knowledge
• Know what it takes to meet or exceed your goals and maintain the momentum to do so
• Begin to expand your knowledge of Inside Sales duties and responsibilities
• Work with mentors to set goals for yourself to gain consideration for promotion

Who will you work with?

Akilan, Bhavan, Sankalp, Angraaj, Kshitiz, Jagrit and of course the rest of the jovial inFeedo team.

Customer Success Associates are the voice of our customers at inFeedo. As a Customer Success Associate at inFeedo, you will play a definitive role in impacting the customer’s experience by facilitating adoption and usage. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

No. of positions: 1

What will you be doing?

1. CSAT:Ensure high customer satisfaction scores, manage customer health status, adherence to tickets SLAs and create a company-wide customer feedback loop.
2. Customer Retention:Maintain excellent service standards, going above and beyond to increase renewal rates and reduce churn.
3. Manage Customer Enhancement Requests:Work closely with a product/tech team to explore the feasibility of technical enhancement requests. Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product team.

This role offers exciting opportunities to interact with some senior industry leaders (CHRO's, CXO's) and build long-lasting customer relationships that create deep customer satisfaction and product adoption. Go for the extra mile, by not only solving their issues but delighting them thanks to your simple, efficient and caring communication.

Who will you work with?

Sam, Nishank, Palash, Tanmaya and of course the rest of the jovial inFeedo team you'll find at the end of this page.