Description

Location: This role is in Kosovo

Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving over 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recently selected for Crain's Best Places to Work in Chicago, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and directly impact the future of the company.

Come join a driven team of product professionals dedicated to helping customers and internal stakeholders focus on what matters. We are looking for an enthusiastic, self-motivated, and energetic product owner to join our team and help push our products to the next level of excellence.

Key Responsibilities

• Develop a deep understanding of the products your teams create and support.
• Act as the “messenger of the market” from the outside-in to the rest of the organization.
• Analyze various market segments and collaborate with leadership to choose the best ones to pursue.
• Develop and maintain a three-year roadmap for our products to illustrate our vision and plan into the future.
• Collaborate with other stakeholders such as product marketing, sales and customer success on the creation of positioning for your products.
• Create detailed user stories for current and future products based on the market’s problems.
• Facilitate release and sprint planning processes, scrum ceremonies, and empower team commitments for release and sprint delivery.
• Collaborate with teams, monitor and track release and sprint milestones, and facilitate mitigation of issues and risks.
• Manage the entire product line life cycle from sunsetting legacy products to prototyping and testing new features/products and ideas.
• Know why we are winning and losing in the market, and drive changes to our product and processes to create improvement.
• Keep a finger on the pulse of our competition, and develop strategies and tactics to reduce the threat.

About you

• At least 4 years of experience as a product manager or product owner in agile
  environments, although more experience is welcome.
• Tech savvy and passionate about building products.
• Comfortable using collaboration and CRM tools such as Teams, M365, JIRA, Confluence and Salesforce.
• You have excellent communication skills, written and verbal, with the ability to take complex business requirements and translate them into a form that’s widely understandable.
• Metrics-driven: Strong analytical and synthesis skills are a must, including the ability to absorb and process large amounts of data into actionable information.
• Experience with best practice agile scrum development and lean startup principles.
• You can think through and advise about how small changes or requests can have strategic impacts across all levels of the business.
• You’re comfortable speaking with a wide range of stakeholders, willing to travel when appropriate, and able to seek out conversations and discussions yourself.
• You are self-motivated with curiosity about how our customers work, and passionate about delivering great user experiences.
• You’re comfortable balancing competing priorities while working with and solving problems for customers. You don’t shy away from awkward situations or being clear when you can’t commit to something.
• You have attained a bachelor’s degree or higher.
• Bonus if you have experience in the legal or legal technology industries, especially experience with legal Document Management Systems and/or M365.

What Sets us Apart?

• Work with a team that has a proven track record
• Our company growth will challenge, and encourage you to broaden your skills
• Generous allocation of paid time off, and flexible work hours
• Available merit-based cash bonus plan
• Many opportunities for rewards and recognition

Description

Location: This role is in North America

Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving over 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recently selected for Crain's Best Places to Work in Chicago, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and directly impact the future of the company.

Come join a driven team of product professionals dedicated to helping customers and internal stakeholders focus on what matters. We are looking for an enthusiastic, self-motivated, and energetic product owner to join our team and help push our products to the next level of excellence.

Key Responsibilities

• Develop a deep understanding of the products your teams create and support.
• Act as the “messenger of the market” from the outside-in to the rest of the organization.
• Analyze various market segments and collaborate with leadership to choose the best ones to pursue.
• Develop and maintain a three-year roadmap for our products to illustrate our vision and plan into the future.
• Collaborate with other stakeholders such as product marketing, sales and customer success on the creation of positioning for your products.
• Create detailed user stories for current and future products based on the market’s problems.
• Facilitate release and sprint planning processes, scrum ceremonies, and empower team commitments for release and sprint delivery.
• Collaborate with teams, monitor and track release and sprint milestones, and facilitate mitigation of issues and risks.
• Manage the entire product line life cycle from sunsetting legacy products to prototyping and testing new features/products and ideas.
• Know why we are winning and losing in the market, and drive changes to our product and processes to create improvement.
• Keep a finger on the pulse of our competition, and develop strategies and tactics to reduce the threat.

About you

• At least 4 years of experience as a product manager or product owner in agile
  environments, although more experience is welcome.
• Tech savvy and passionate about building products.
• Comfortable using collaboration and CRM tools such as Teams, M365, JIRA, Confluence and Salesforce.
• You have excellent communication skills, written and verbal, with the ability to take complex business requirements and translate them into a form that’s widely understandable.
• Metrics-driven: Strong analytical and synthesis skills are a must, including the ability to absorb and process large amounts of data into actionable information.
• Experience with best practice agile scrum development and lean startup principles.
• You can think through and advise about how small changes or requests can have strategic impacts across all levels of the business.
• You’re comfortable speaking with a wide range of stakeholders, willing to travel when appropriate, and able to seek out conversations and discussions yourself.
• You are self-motivated with curiosity about how our customers work, and passionate about delivering great user experiences.
• You’re comfortable balancing competing priorities while working with and solving problems for customers. You don’t shy away from awkward situations or being clear when you can’t commit to something.
• You have attained a bachelor’s degree or higher.
• Bonus if you have experience in the legal or legal technology industries, especially experience with legal Document Management Systems and/or M365.

What Sets us Apart?

• Work with a team that has a proven track record
• Our company growth will challenge, and encourage you to broaden your skills
• Generous allocation of paid time off, and flexible work hours
• Available merit-based cash bonus plan
• Many opportunities for rewards and recognition

Description

Our Story
Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

The Opportunity
The AccountExecutive - Large Law is responsible for selling the full suite of Litera’s solutions to drive new revenue. This is a high impact position that contributes to Litera’s overall growth by delivering sales results within a defined territory through influence, relationship-building, and value-based selling. An Account Executive at Litera will work with other Litera team members to build and cultivate relationships to identify and execute on new growth opportunities, including substantial expansion within current clients.  Account Executives are expected to manage the deal process, from discovery through close. Litera believes in customer-centric growth. What matters is that our customers understand and realize the value of Litera’s solutions.

A Day in the Life

• Earn credibility as a trusted advisor for key contacts within each firm in your territory
• Actively listen, understand customer objectives, and articulate relevant technology and business trends and benefits
• Represent Litera at events to influence sales opportunities
• Work cross-functionally to develop a territory plan and sales initiatives to grow the business within each firm
• Build and cultivate customer relationships at multiple levels at law firms
• Manage sales pipeline and provides timely and accurate sales forecasts
• Maintain accurate records of all prospecting and sales activities within the company’s systems, including Salesforce

Role Progression

Within 1 Month, You Will:

• Complete new hire onboarding including eLearning courses, instructor led training, role specific mentorship and more
• Begin outreach to build and cultivate customer relationships with CIOs, Managing Partners, IT Directors, Individual Partners, as well as key stakeholders in the business side of a law firm (BD, Marketing, LegalOps etc.)
• Be prepared to effectively manage all steps in the sales process and track progress in CRM system
• Learn best practices, processes, and business tools used including Salesforce and Microsoft Outlook

• Be executing on a strategic territory growth plan, built in collaboration with your manager
• Feel confident to create and deliver presentations, proposals, and product demonstrations with support from Pre-Sales and other team members
• Know how to effectively prospect to create new revenue opportunities
• Be well-versed in how to coordinate with internal teams including Sales, Marketing, Customer Success, and Sales Engineering to support selling activities

• Complete sales activities with a high degree of independence and seek direction from management as required for complex issues
• Work new sales opportunities from beginning to end, resulting in new business
• Create innovative outreach approaches
• Participate in bi-annual performance review process

About You

• You have a strong desire to learn new technologies in a fast moving company
• You are keen on organization, getting things done, and routinely meet metric-based and quota goals
• Comfortable with a quickly changing environment
• Thrive on open transparency, communication, and collaboration internally and externally
• Travel is required (when safe and appropriate)
• A strong desire to keep learning new things!
• 3+ years experience selling to large enterprises
• Experience of working with or for law firms preferred (not required)
• Reside within territory - AR, KS, LA, MO, NM, OK, TX (preferred)

What Sets Us Apart?

• Have direct contact and work directly with our upper management team
• Work with a team that has a proven track record year after year
• You will be challenged and encouraged to broaden your skills
• Regular social & philanthropic events
• Access to personal development courses and tools in our internal learning management system
• Great health benefits, PTO and holiday policies, & more!

Description

Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, Litera’s software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, Litera believes professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment.

CPOMeredith Johnson is looking for an experienced and dynamic product and design leader – a self-starter effective at driving excellence in people, processes, and systems for a rapidly growing company. The ideal candidate will be technically proficient and have demonstrated proven success in driving process improvement and developing high-performing teams to the measurable results of improving the customer experience and the value derived from our products.

As part of the Chief Product Officer's leadership team, the Vice President of Platform Innovation, Data, & Design will lead the strategic transformation of how Litera customers get value from a connected ecosystem of workflows, data insights, and products, ensuring seamless, integrated, high-quality, scalable solutions delivered via the Cloud.

The Vice President of Platform Innovation, Data, & Design will be responsible for optimizing and monetizing the Litera product portfolio to help achieve customer needs in a way that grows the Litera business, including the leadership and management of non-negotiable requirements, the development of monetizable data and insights, and the assurance of intuitive and delightful product designs that modernize and optimize the user experience in ways that drive adoption and usage resulting in increased value to customers. This is an opportunity to enable a strategic rationalization of the portfolio (a mix of legacy, acquired, and new products) to realize high-quality, high-value solutions that are measurably differentiated in the market and achieve financial objectives in a fixed time frame.

What You'll Be Doing

• Defining and driving our platform strategy, prioritizing, and ensuring the execution of NNRs
• Rationalizing current "platform" level technology to reduce duplication, risk, and barriers to customer value and Litera growth
• Identifying and quantifying opportunities with our customers and generating patterns and solutions with our development teams and partners based on best-practice, modern technologies
• Understanding customer and partner requirements across different customer segments to identify infrastructure priorities, assemble the right internal and external partners to execute related initiatives, and work with product teams on planning and driving an integration plan across a multitude of platform components
• Executing on a product strategy that delivers horizontal platform services that can scale to meet the needs of multiple products and personas
• Driving innovation in the market by turning data into predictive insights that gives Litera a sustainable competitive advantage and drives more meaningful value to customers
• Implementing a design framework and system that standardizes and optimizes a range of user experience best practices to ensure more intuitive and delighted user experiences
• Driving customer adoption and usage to continue to grow the customer base products that leverage the Platform, unique data/insights, and Litera core applications
• Establishing clear objectives and observable key results that are performance focused across teams and the portfolio (measuring the right things at the right level for the right reasons to know we are being successful)
• Showing a daily bias for the quick creation of best-practice process and practices to ensure focused execution of key milestones and deliverables to achieve operational and financial objectives in a fixed time frame
• Assembling and developing a strong team via leading and coaching with extreme clarity and aligning employees across all levels and geographies

What You Bring (Qualifications)

• At least 10 years in leading global product teams with at least 7 years of experience leading or managing UX/Design
• Experience in attracting, hiring, and retaining top product and design talent
• Managing multi-disciplinary teams of product leaders, UX researchers, UX designers, and technical writers, across several geographies
• Experience and results in driving a Cloud-first development culture and playbook for key set of initiatives required to drive transformation
• Experience in leading and executing a product strategy that delivers horizontal platform services that can scale to meet the needs of multiple products and personas
• Background in establishing data platforms to scale data into predictive insights to strength the value of products and commercial offers
• Experience in implementing design frameworks and systems
• Playbook for maturing a cross-portfolio UX/Design practice (inc. UX Research, technical communications)
• Portfolio of relevant design work that includes software products (B2B / enterprise highly desirable), either executed by yourself or a team
• Keen attention to detail to provide designers timely feedback to enable them to consistently deliver quality designs and grow their design skills
• Ability to grow your team’s technical capabilities/skills
• Experience working with leaders in the Product Management and Technology teams to drive strategy, vision, and execution
• Comfortable juggling a wide range of responsibilities at the same time

Description

Our Story:Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

The Opportunity:

As a Senior Product Support Executive, you will have several key responsibilities in addition to providing front-line problem solving and document triage for our customers. Your responsibilities will be focused on answering customer and prospective customer questions related to installation, implementation or standard product usage via the phone, email, chat and ticketing system while under little to no supervision.  Your support efforts will be focused on mastery of Litera's solutions while also  becoming the expert in troubleshooting environmental issues such as network problems, install package challenges and so on.  You will manage customers who require special or extended support. You will also be a leader within our team and will provide support and guidance regularly to the team members while mentoring the associate & product support executives to help them  build their skills to reach the next level.

Key responsibilities:

• Attend or watch recordings of Sprint Reviews and Product Specific training to support clients on up and coming feature releases
• Train colleagues on technical topics.
• Focus on escalations and determine the information required by development to help them work to find solutions to different issues that are raised from cases
• Manage escalated customer and prospect issues effectively.
• Provide support to customers for software installation, configuration, database and network issues as they relate to Litera’s products.
• Provide expert troubleshooting for issues regarding Litera’s software products.
• Work closely with Engineering team to resolve customer and prospective customer issues.
• Management of key client relationships strategic to the growth of the business
• Act as an advocate for clients / customers through a deep understanding of clients’ business and technical challenges.
• Responsible for overall accountability for client satisfaction with Product Support
• Work closely with other departments to ensure client and prospective satisfaction.
• Work on building skills for the next step SME
• Ensure high quality case details are in place for others in the organization to understand what issues have been reported, what status the case is in at any time, and understand next steps to solution
• Experience with Microsoft Word styles and formats
• Extensive experience with Litera’s products
• Document management system experience
• InstallShield/.MSI installation and scripting
• Knowledge of XML and HTML required
• Focus on building skills around more complex cases such as DMS integration, Deployment Scripts, Registry key issues, etc.
• VBA experience a plus
• XML experience a plus
• Be on call at times to ensure 24x7 support is managed.

Description

Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

Role: 

The Solutions Engineer is responsible for managing complex enterprise software implementations including: ETL processes; customizing SQL scripts, explaining how our software manages and manipulates data with in various systems; explaining our server and cloud architecture and performance requirements; product training and system configurations

You will be the primary technical contact for the duration of the implementation projects and contribute to the overall project success and customer satisfaction.

This role requires: knowledge of and experience with legal time and billings systems, document management systems and information barrier software; exceptional communication skills; professional services or consulting experience; and, strong SQL scripting experience.

This role needs to be highly knowledgeable of our applications’ features, functions, and technical architecture while also understanding how the applications support a law firm’s practice and business processes.

This role may also assist in QA testing of new and enhanced features and functionality and provide operational and usability feedback to the development team.

The role requires that technical skills and law firm line-of-business applications knowledge be kept up-to-date. This role must also to contribute to ongoing learning, training, and process improvement initiatives within the Litera Services team.

Responsibilities:

• Translate business requirements into functional use
• Collaborate and or act as business analysts and project managers to define scope and goals, track milestones, delegate priorities, and report regularly to senior management
• Ensure data integrity and quality in database systems
• Conveys customer feedback to product development staff
• Develops and delivers hands on technical training & documentation for clients
• Develop database functions, scripts, stored procedures and triggers to support application implementation and data analysis
• Provide technical assistance to resolve all database and application issues related to performance, capacity and access
• Promotes and maintains a high quality, professional, service-oriented company image among users
• Remain flexible with duties and shift hours to cover times as may be required by our clients
• Perform additional tasks when required by Litera Management to directly support Litera goals and objectives

Qualifications:

• Bachelor's Degree or equivalent experience
• 2-4+ yrs experience in a technology-oriented company or functional role
• Product/software implementation experience in legal is a highly preferred
• Proficiency in back end tools:
  • SQL Server databases
  • Knowledge of DMS (iManage or NetDocs)
  • Knowledge of MS Teams a plus
  • Working knowledge of Active Directory
  • Working with Data warehousing and ETL
  • Cloud applications such as MS Azure and AWS
• Strong understanding of the data ecosystem: relational databases, data warehouses, ETL, data integrity, and the flow of data within an enterprise architecture
• Excellent understanding of data security best practices
• Experience with legal line-of-business systems and processes (e.g., time and billing, document management, contact management, risk management) highly desirable
• Familiarity with information architecture and governance in the legal space
• Outstanding attention to detail
• Excellent written and verbal communication skills are a must; this position involves a significant amount of direct customer interaction
• Excellent organizational and administrative skills; candidates must be detail-oriented
• Results oriented, resourceful, comfortable working under tight deadlines with a demanding set of internal and external customers
• Self-starter with a demonstrated ability to multi-task
• Excellent PC skills including MS Office – Word, Excel and PowerPoint; knowledge of and experience with development tools
• Account management, customer service, and/or project management experience a plus

Description

Our Story

Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

We are looking for a proven and commercially orientated monetization professional to lead and manage Pricing & Packaging for Litera. The role will involve both running strategic pricing and packaging initiatives to drive revenue growth and overseeing price realization across the business. The role will ensure we enhance customer lifetime value through improved retention, upsell, and cross sell, as we increase new business win rates. The role owns and is accountable for the achievement of the annual price uplift target as aligned with Litera’s growth objectives. The role will report to Litera’s Chief Product Officer and will work closely with Product, Marketing, Finance, and Sales and require close collaboration with the Executive team.

Key Responsibilities & A Day in the Life

• Define and execute a best-practice and scalable framework for how we set price, get price, and monitor price; to include pricing strategy and monetization models by product, strategic cross-portfolio packaging, discount guidance and approval process, and dashboard(s) to observe price increase realization
• Create, prioritize, and manage an inventory of value-based pricing initiatives; to include investigation and determination of alternative business models where necessary to drive value to customer and capture revenue expansion
• Lead the development, testing, and in-life management of value-based pricing, bundling, and packaging propositions for existing and new propositions, including establishing foundational elements and key steps to execute
• for packaging and pricing design of new product launches and future acquisitions; to include pricing and successful commercial integration of new acquisitions
• Work cross-functionally to set list prices and manage price lists, monitoring price achievement, and systematically reviewing as required
• Update packaging & pricing for new features and products as they are developed, as aligned with tiered launch framework
• Manage pricing approval process; monitor intake, compliance, and governance of offer-level pricing
• Support the development of offer and pricing proposals for larger deals with strategic customers
• Work cross-functionally to establish reporting, tooling, and automation to drive program efficacy, price uplift realization, and repeatable scale
• Manage regular pricing performance analyses and provide insights to the executive team and proposed price realization improvement interventions
• Establish consistent monitoring, with action tracking for quick decisions and necessary adjustments to execution plans via dashboard to monitor price Increase at product group level; ensure data consistency in the pricing system and driving further improvements.
• Ensure processes and practices are in place to periodically capture and analyze competitive intelligence and relevant customer feedback to optimize price/value fit for key sales plays
• Partner with Marketing to launch pricing promotions, related campaigns, ROI analyses, and development of related calculators and marketing collateral to drive customer acceptance and adoption
• Roll out tools, processes and systems and managing ongoing improvements to create a best-in-class pricing and offer development toolkit for our sales and customer success teams
• Chair Pricing Steering Committee, strategically leading with clarity, consistency, and influence, and bringing updates on ongoing basis regarding backlog, prioritization, and performance as part of a standard governance framework
• Report regularly, proactively, and with a high sense of professionalism and confidence to senior leadership team, executive team, Pricing Steering Committee, and Board of Directors

Role progression

Within 1 month, you will:

• Complete our corporate onboarding process
• Meet the team and learn the nuts and bolts of our business, and where we are going
• Familiarize yourself with our solutions by working with leaders of our business units
• Start to review market, pricing, and commercial data available
• Access key data analytics systems and begin to learn what information is available and what it means
• Have defined the draft framework for how we set price, get price, and monitor price
• Have completed your first cut of inventory of prioritized value-based pricing initiatives
  

Within 3 months, you will:

• Have a good understanding of the value Litera provides customers, and how that value can be extended to other markets
• Collaborate regularly with leadership on proposed changes, market impact, and market opportunity
• Have established relationships with key leaders across Litera to learn the market, products, needs, and opportunities
• With guidance you will also have completed your first set of pricing and packaging analyses
• Have prepare for and chaired your first Pricing Steering Committee

Within 6 months, you will:

• Established many of your own processes, and update/refine existing ones
• Create new data repositories and/or views to summarize pricing and market data
• Experiment and run studies around different options to price, bundle, and approach the market
• Provide key insights and information to help Litera leadership prioritize and make better decisions on our packaging, pricing and discounting strategies
• Define the standard key metrics to track, goals around metrics, and measure success of previous product and market decisions

About you

• Significant experience in building, implementing and realizing pricing strategies in a B2B (and ideally software) environment. Experience in LegalTech a bonus
• You are curious and have the desire to get your hands dirty to discover, solve problems, and derive value
• You are not afraid of diving in independently, experimenting and failing, debating pros and cons of your and other ideas, making recommendations, and being able to defend your position.
• Enjoys digging into data to derive information and trends
• Not afraid to use and/or learn a variety of technology platforms to help create information, trends, and value
• Passionate about maximizing value, providing strategies to do so, and measuring success
• Strong analytical and modelling skills, with advanced Excel required. Expertise in other software tools such as Tableau, PowerBI and Salesforce would be a bonus
• Confident and comfortable debating and defending your position and recommendation
• Strong leadership and strategic influencing skills to drive quick progress, unity various stakeholders to a common objective
• Excited to present your ideas and recommendations to the executive team

What sets us apart?

• Be part of leadership team at proven, fast-growing, industry-leading tech company
• Have direct contact and work directly with the executive team
• Work with a team that has a proven track record of successfully executing
• You’ll be challenged and encouraged to broaden your skills
• Participation in management development program
• Your own personal development budget

Description

Our Story:Litera is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

The Opportunity:Come join a relentless team of software engineers dedicated to helping the legal world collaborate on their strategic goals and identify new business opportunities within their existing clients. You will help grow our development team by participating in the full SDLC (Software Development Lifecycle) from preliminary system analysis to testing and deployment. This hybrid-engineering role includes building high quality and fully performing software that meets quality and software development standards alongside a great group of smart, motivated people, with a focus on customer delight.

A Day in the Life:

• Take ownership of product features from estimates to design and development
• Write clean, maintainable code that is extensible with minimum number of defects
• Refactor and improve existing software
• Collaborate with cross-functional teams (PM, QA) to complete tasks
• Manage individual task priorities, deadlines, and deliverables
• Provide guidance on modern software engineering techniques and methodologies for code reviews
• Coach and mentor less experienced team members

Role progression:

Within 1 month, you will:

• Complete our Engineering onboarding plan
• Meet the team and learn the details of our business, as well as where we are headed
• Familiarize yourself with our Software Development Life Cycle and our specific flavor of Scrum
• Participate in Scrum ceremonies

Within 3 months, you will:

• Gain insight into the Department goals, and how they relate to the overall Company vision
• Develop Personal Objectives in conjunction with your manager which align to the Department’s objectives
• Start participating in Sprint planning and contributing to Sprint work in your Scrum team

Within 6 months, you will:

• Contribute, as a fully integrated member of your Scrum team
• Complete assigned tasks within the given timeframe
• Write code that is readable, extensible, well commented, and that does not require multiple iterations to correct issues found by QA
• Require minimal supervision for assigned tasks
• Assist, guide, advise, and help team members:
  • to complete their assignments within the given timeframe
  • to adhere to processes (code reviews), coding standards, and best practices (technical debt burndown)
  • ensure written code meets quality standards (minimal rejections by QA)
  • identify areas for improvement (performance, readability, stability, etc.) in code for other team members

About You:

Requirements

• Good knowledge of development using JS/React/CSS at a mid-senior level (4+ years)
• Good knowledge of development using PHP & Laravel at a mid-senior level (4+ years)
• Ability to work with legacy PHP & JS code
• Good understanding of design patterns and OOP concepts
• Good knowledge of building and extending REST APIs
• Good knowledge of SQL database design
• Knowledge of source control with Git, especially branching/merging as needed
• Familiar with Atlassian products – JIRA
• Familiarity with agile techniques
• Experience with unit/integration/acceptance tests

Desirable

• Experience of CI/CD (DevOps)
• Experience of Design Systems

Soft Skills

• Comfortable working in an Agile environment and have a working experience with Agile/Scrum
• Ability to work independently without instructions on most tasks, but would know when to ask for help
• Comfortable with recommending which modern software development techniques and methodologies to use
• Enthusiastic about problem solving, digging into issues, and owning tasks to completion
• Extensive understanding of software development principles (object-oriented design, SOLID, etc.)
• Experience delivering solutions that scale

What Sets us Apart?

• Work with a team that has a proven track record
• Our company growth will challenge, and encourage you to broaden your skills
• Access to ongoing, online technical training courses
• Generous allocation of paid time off, and flexible work hours
• Available merit-based cash bonus plan
• Access to our Employee Assistance Programme
• Employer pension contributions
• Private medical insurance plan