Digital PR & Outreach Strategist (maternity cover)

Remote/Hybrid/Office (Bolton)

Up to £30,000 per annum

LOVE energy = the UK’s most trusted Energy Comparison Retailer and the highest rated on Glassdoor in Bolton with 4.9/5 across 165 reviews from our staff!

Why Love Energy Savings?

We’re passionate about Simply Saving Businesses Money and have been so since our launch in 2008. We are the UK’s favourite business energy switcher. And it’s not hard to see why, we are rated excellent on Trustpilot by almost 10k reviews because we’ve been behind over ¼ million switches so far, saving UK businesses in excess of £85m.

We’re an entrepreneurial bunch, backed by Private Equity, who like to work at pace. We’re on a journey to be the best in the world at Business Utility Switching. We’re a true omni-channel operation with the customer choosing to interact with us digitally or over the phone. We are the only place you can fully switch your business utilities online form start to finish.

We’re on a journey to build a world class internal marketing team to accelerate our future growth.

The Role

The Digital PR & Outreach Strategist will work closely with our existing team, as well as the Head of SEO to execute and drive our strategy forward.

Day-to-day, you’ll be shaping and defining campaigns to improve brand recognition and awareness, benefiting SEO performance along the way. You’ll also be comfortable in actively seeking and securing high value opportunities from a diverse range of journalists, publications, and influencers to distribute to.

The role will require you to contribute within monthly and quarterly campaign ideation sessions, plan all required content assets, as well as collaborate with other teammates and departments in the execution of the PR & outreach strategy.

The Individual

You’ve learnt your trade in Digital PR being an expert in your field. You’re a natural communicator and able to form strong relationships with key stakeholders. You love coming to work and get a buzz from driving forward results and bouncing off like minded colleagues. This is a hands-on role and requires an enthusiastic individual.

Required

• Proven background in Digital PR with a minimum of 2 years experience
• An excellent understanding of SEO and knowledge of best practices for creating content for link generation
• Experience of News jacking
• Media response requests
• Highly commercial and results focussed
• Highly numerate
• Self-starter who thrives in an entrepreneurial environment

Here’s what you can expect to be doing

• Working in partnership with a full in-house SEO Team including, on-site technical and content creation
• Responsible for supporting 4 internal websites
• Content briefing
• Link building
• Supporting with external sustainable link campaigns

Working at Love has its perks! Take a look at some of our benefits…

• Access to Love Loyalty Club and exclusive shares
• Competitive holiday entitlement
• Additional buy and sell holiday scheme
• Free parking
• State of the art Breakout facility- The Love Shack- delivering food, fun, games, social events, and parties
• Employee discount scheme
• Exciting social events including themed celebrations and parties, charity functions and conferences
• Sociable working hours (Monday-Friday 9am-5pm)
• Fantastic progression opportunity with clear succession planning and the opportunity to complete qualifications
• An experienced and committed Learning and Development team providing a warm welcome, training and on-going coaching
• Regular incentives and rewards including the monthly Buzz Awards recognising best newcomers, top performers and service heroes
• A secure future through our Pension plan
• On-site gym and free group personal training sessions
• Refer a Friend Scheme rewarding up to £300 in vouchers

If you are ready to pursue the road to adventure, grow with a successful, award-winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch!

Office Administrator

We are looking for friendly and dedicated Admin Coordinator who can provide outstanding customer service to join our team at LOVE. Meeting and greeting visitors and adding a bit of extra LOVE to teammates. This role has a wide range of duties that will provide a dynamic and varied opportunity for someone to join the team.

Working Hours - Monday to Friday 8.30 - 4.30

Salary Range - £20 - £24k, dependant upon experience.

Here's What You Can Expect To Be Doing

• Be the first friendly face to visitors providing a warm welcome
• Adding some extra LOVE with organising staff events and incentives
• Providing support to the Operational Board
• Organising meetings for internal and external stakeholders
• General administrative duties

A Few Things About You

• Highly organised and uses initiative
• Attention to detail
• Experienced within a similar role
• Punctual, reliable, and motivated
• Proficient in MS Office

Our Benefits

• Office working, but ability to take advantage of Flexible timings
• 25 days holiday (excluding Bank holidays)
• Auto enrolment pension plan
• Onsite gym
• Onsite canteen
• Free parking
• Employee discount scheme
• Regular incentives and rewards including the monthly Buzz Awards recognising best newcomers, top performers, and service heroes
• Refer a Friend Scheme rewarding up to £300.
• Long service benefits

If you are ready to pursue the road to adventure, grow with a successful, award winning business utilities market place provider, and work in a role you are destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

If you haven’t received a phone call or an invitation to interview after two to three weeks, unfortunately you haven’t been successful on this occasion

Facilities Manager

Here at LOVE we are all about our people. Part of that is providing a great place to work. As we are committed to ever improving our offering to teammates, we would like a committed Facilities Manager to join the team. This is a new role which is diverse, managing HQ in Bolton which is home to a large proportion of teammates that are office based and hybrid, with its onsite gym and Love Shack breakout space/ canteen.

This role will be all encompassing from health and safety, maintenance and making it a great place to work.

Working Hours - Monday to Friday 8.30 - 4.30

Salary Range - Up to £45,000 dependant upon experience.

Here's What You Can Expect To Be Doing

• Developing and delivering a maintenance plan for HQ
• Managing external relationships with third party contractors
• Point of contact for any issues with HQ buildings
• Management of the facilities team, including Love Shack and maintenance teammates
• To be reasonably available outside normal working hours to cover emergency situations
• Health and safety management and record keeping
• Facilities budget control

A Few Things About You

• Highly organised and uses initiative
• Attention to detail
• Experienced within a similar role
• Punctual, reliable, and motivated
• Proven knowledge of H&S regulations
• Conversant with Food standards legislation

Our Benefits

• Office working, but ability to take advantage of Flexible timings
• 25 days holiday (excluding Bank holidays)
• Auto enrolment pension plan
• Onsite gym
• Onsite canteen
• Free parking
• Employee discount scheme
• Regular incentives and rewards including the monthly Buzz Awards recognising best newcomers, top performers, and service heroes
• Refer a Friend Scheme rewarding up to £300 in vouchers.
• Long service benefits

If you are ready to pursue the road to adventure, grow with a successful, award winning business utilities market place provider, and work in a role you are destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

If you haven’t received a phone call or an invitation to interview after two to three weeks, unfortunately you haven’t been successful on this occasion

Supplier Relationship Manager

£35,000 PA

Monday - Friday 35 hours per week - Hybrid Working

Location and Hours

Take advantage of our “Flexible Flexible” Scheme. Flexible location and Flexible Hours. Some of us work from the office, some of us remotely, some of us like a mixture of both! If you're working to target and covering your hours, what works for you, works for us!

The role

Due to continued growth, we have a new and exciting opportunity within the Supplier Relations Team. We are on the hunt for an experienced professional with previous B2B Utilities industry knowledge, of whom will have experience of handling various escalations, have the ability to build new processes and improve various terms across the channel. You will be able to manage a varying workload in a fast-paced environment, whilst continuing to build and maintain strong long term relationships.

Supplier Relationship Manager main duties will include:

• Managing and optimising a portfolio of B2B suppliers.
• Help drive commercial values
• Take ownership of Mid Market supplier relationships
• Building strong internal and external relationships with all departments including Marketing, Sales, IT and Service Teams.
• Holding regular internal meetings with various departments to access supplier processes and review the potential to improve key elements.
• Onboarding of new suppliers and taking ownership of the full end to end journey.
• Handling internal supplier queries – be the first point of contact for the business in all relation supplier queries. Assessing the level of supplier quires and escalating to relevant stake holders within our panel of suppliers
• Updating supplier content throughout the business
• Work in partnership with our in house Marketing Team to continuously develop our supplier product offering.
• Creating and building upon Supplier Reporting using tools such as Power BI
• Support Head of Supplier Relations and the wider Operational Board with key supplier negotiations

Supplier Relationship Manager required skills and experience:

• Excellent communicator, with exceptional verbal & written skills
• Highly organised and able to perform under pressure
• Ability to hold challenging conversations with internal and external stakeholders
• Personable, with an ability to communicate at various levels of authority
• Able to remain calm under pressure and be able to consistently deliver high-quality work within tight deadlines.
• Strong influencing and negotiating skills.
• Keen eye for detail
• Proven experience of working with excel/ power BI
• Demonstrable experience working within the B2B Utility Sector
• Experience of working with supplier pricing is an advantage

Working at Love has it perks! Take a look at some of our benefits…

• Access to Love Loyalty Club and exclusive shares
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
• Exciting social events including themed celebrations and parties, charity functions and conferences
• Sociable working hours
• Fantastic progression opportunity with clear succession planning and the opportunity to complete qualifications
• An experienced and committed Learning and Development team providing a warm welcome, training and on-going coaching
• Regular incentives and rewards including the monthly Buzz Awards recognising best newcomers, top performers and service heroes
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!

If you are ready to pursue the road to adventure, grow with a successful, award winning energy consultancy, and work in a role you are destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

If you haven’t received a phone call or an invitation to interview after two to three weeks, unfortunately you haven’t been successful on this occasion

Role description:

This role is an integral part of the Love Energy Savings marketing team. With the primary purpose of delivering email campaigns from initiation to send through collaborative working with the in-house design team. The role will feed in to the Head of CRM and provides benefit to Love Energy Savings by the way of driving new leads in to the business through best-in-class email communications, and to also drive the renewal base back to the brand to retain our customers.

Key responsibilities:

• Assisting the Head of CRM with all areas of CRM strategy
• Day to day management of the CRM system
• Responsibility for the most efficient use of data through strategic data segmentation
• Working to implement intelligent customer real-time journeys through automated trigger points
• Understand customer interactions across our different energy stores and build an engagement plan to communicate effectively across them
• Contribute new ideas for marketing campaigns, and ability to run campaigns from initiation to execution
• Grow the database size – create own ideas on how we can capture new customers and re-engage lapsed.
• Support the Head of CRM in driving new projects forward
• Assist and own a robust email testing strategy, to include tests across all aspects of the email channel
• Feed in to daily/weekly/monthly lead reports
• Analyse and report on customer behaviours from email campaigns
• Keep up to date on the current market and competitor activity
• Take responsibility for own Personal Development

Key Skills, Knowledge & Experience

Essential

• CRM/Marketing background
• Strong email marketing experience with best practice awareness
• Commercially aware with the ability to spot original marketing opportunities
• Ability to produce reports and maintain, healthy professional relationships with internal stakeholders
• Ability to work independently and as part of a wider team

Desirable

• Marketing degree or similar qualification from further education
• Energy Experience

Note:   This job description is intended as a guide to the scope of the duties and responsibilities of the post and not meant as an inflexible specification. The post holder may be asked, and is expected to, undertake any other duties commensurate to the level of the post within the organisation. The Job Description will be reviewed and updated from time-to-time in consultation with the post holder in line with changing circumstances within the organisation.

If you are ready to pursue the road to adventure, grow with a successful, award-winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

Financial Accountant – 12-month FTC with potential to extend

1st April start date

Love Energy Savings.com

Summary of Position: Following a continued period of growth, we are looking to strengthen and grow our finance team with the recruitment of a Financial Accountant on a 12 month Fixed Term Contract. 

The Requirement

Reporting into our Financial Controller, the Financial Account will be responsible for the:

• Production for the month end accounts including group consolidation

• Production and posting of key journals including accruals, prepayments, accrued and deferred income

• Ensure that balance sheet reconciliations are prepared on a monthly basis, and that all balances are correct, and differences investigated

• Assist with providing explanations to variances to budget, forecast and prior year

• External monthly reporting to funders
• Production of statutory accounts

• Prepare statutory submissions for review for example relating to VAT, PAYE and P11Ds

• Purchase ledger processing and third-party invoices
• Daily treasury and weekly payment run
• Weekly flash reporting

• Commission calculations

• Support the forecasting and budgeting process, providing information and analysis where required

• Supporting with external auditors and tax teams on year end audit, CT and R&D

• Assist with Payroll processing and checking

The Candidate

The successful candidate will evidence the following:

• A qualified accountant (ACCA/ACA)
• Strong technical accountant
• Experience working with Excel to an intermediate (or higher) standard

• Attention to detail
• A self-motivated individual, able to deliver to strict timeframes

Working at Love has it perks! Take a look at some of our benefits…

• Office / Hybrid or Remote working (or a combination of all three) dependant upon experience and performance
• Access to Love Loyalty Club and exclusive shares
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
  
• Sociable working hours
• An experienced and committed Learning and Development team providing a warm welcome, training, and on-going coaching
• Monthly Buzz Awards recognising best newcomers, top performers, and service heroes
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!

If you are ready to pursue the road to adventure, grow with a successful, award-winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

Senior Outbound Account Manager

Basic Salary: £30,000, Average OTE £60,000 - Uncapped

Bolton/ Hybrid/ Remote

Monday-Friday 8:30am-5pm

Due to continued success Love Energy Savings are looking for exceptional Senior Energy Account Managers with demonstratable outbound telesales experience to join our Customer Renewals Team. The Senior Account Manager role is pivotal to ensuring a high level of client retention is maintained through putting the relationship with customers at the heart of the business.

This role is perfect for someone with extensive Outbound Sales / Outbound Sales Account Management experience that would like to move into the B2B Energy market.

The sky is the limit for earnings – we’ll pay you a fantastic basic and give you the opportunity to earn Uncapped commission. What you put in for effort, you’ll get out in £££!!

Renewals Account Manager main duties:

• Proactively engage with existing clients throughout their life cycle building a close relationship that will ultimately allow you to retain them as a Love Energy Savings customer.
• Introduce other exciting products to our existing clients that ensure each interaction with the client is meaningful and memorable.
• Hit SLAs and sales KPIs in-line with the company budget and business plan
• Ensure Love Energy Savings is consistently adopting the 'Treat Customers Fairly’ culture
• Ad-hoc duties as required

Renewals Account Manager skills and experience:

• Demonstrable evidence of high achievement is required
• Must have extensive Outbound Sales / Outbound Sales Account Management experience
• Proven experience of successfully hitting targets with a steady employment history
• Energy background is not essential
• Target Achievement driven
• Professional and consultative with excellent customer service skills

Working at Love has it perks! Take a look at some of our benefits…

• Office / Hybrid or Remote working (or a combination of all three) dependant upon experience and performance
• Access to Love Loyalty Club and exclusive shares
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
• Exciting social events including themed celebrations and parties, charity functions and conferences
• Sociable working hours
• Fantastic progression opportunity with clear succession planning and the opportunity to complete qualifications
• An experienced and committed Learning and Development team providing a warm welcome, training, and on-going coaching
• Regular incentives and rewards including the monthly Buzz Awards recognising best newcomers, top performers, and service heroes
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!

If you are ready to pursue the road to adventure, grow with a successful, award-winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

If you haven’t received a phone call or an invitation to interview after two to three weeks, unfortunately you haven’t been successful on this occasion

Sales Consultant - Business Essentials

We want to pay you what you are worth. A basic of £24,000 + Uncapped Commission – the sky is the limit!

Would you like to work for a company that understands the need for a true work- life balance?  Whether you prefer home comforts or the buzz of the office environment we will help make work work for you! When you join the LES family you will enjoy perks including: 

Flexible working – Take advantage of our “Flexible Working Scheme” Some of us work from the office, some of us remotely, some of us like a mixture of both! If you're working to target and covering your hours, what works for you, works for us! Our Teammates work to live, but LOVE to work with us. Usual hours are Monday – Friday 08:30am – 5pm, however, we operate between 8am to 8pm so you’ll have the opportunity to work flexibly!

Learning & Development – When you are part of our gang, you will be able to take advantage of our full multiproduct sales training, through the continued support of a dedicated learning and development team, to help you to be the best you could ever be. 

Regular Incentives – Including our monthly buzz awards where we recognise our top performers, newcomers, and long service.

State of the art office gym – Free to use for all staff!

About the Role

Love Energy are continuing to skyrocket to success and being the UKs top business utilities comparison service, we are excited to offer fantastic rates within telecoms, water, and waste, as well as energy. We are on the hunt for standout B2B Sales Consultants to join our expanding Business Essentials Hub! This is an exciting opportunity for a customer-focused Sales professional to join us and our story of achievement!

What will you be doing?

• You will be a true direct sales agent closing water deals all day every day and bringing in the revenue which means ££££££ for you!
• You’ll be speaking to prospective businesses via web leads or leads passed from our internals lead generation/ energy sales teams which means qualified leads and NO cold calling.
• You will be creating a pipeline of contacts to continually nurture and treat as your own business, building a budding sales pipeline of clients to nurture and drive engagement
• You will take advantage of our amazing training plan that will develop your skills and knowledge, giving you the ability to effectively multi-sell different products
• You will be fact-finding, and rapport building to establish strong relationships and working towards sales targets

What are we looking for?

• As a Sales Consultant within the Business Essentials Hub, you will be target driven, self-motivated, and hungry for success
• Direct sales experience is essential for this role, you could have worked in the role of B2B Sales, Account Manager, New Business, Telesales, Direct Sales, or Sales Executive
• Telco or water experience preferred but not essential as full product training will be provided
• Steady employment history with evidence of successfully meeting targets is required

Working at Love has it perks! Here are some of our benefits…

• Access to Love Loyalty Club and exclusive shares
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
  
• Sociable working hours
  
• An experienced and committed Learning and Development team providing a warm welcome, training, and on-going coaching
• Monthly Buzz Awards recognising best newcomers, top performers, and service heroes
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!
  

We’d LOVE to talk to you! 

Working for Love Energy Savings, you’ll LOVE your life every day of the week 

SHOW ME THE MONEY!  

Want to earn up to £60k - £90k OTE Uncapped? Starting with a minimum basic salary of £26k, you can expect to be taking home £5k per month! And the best part? We have a NO claw back on commission paid to our employees!

Would you like to work for a company that understands the need for a true work- life balance?  

Whether you prefer home comforts or the buzz of the office environment we will help make work work for you! When you join the LES family you will enjoy perks including: 

Flexible working– Take advantage of our “Flexible Working Scheme” Some of us work from the office, some of us remotely, some of us like a mixture of both! If you're working to target and covering your hours, what works for you, works for us! Our Teammates work to live, but LOVE to work with us. 

Learning & Development– We have a dedicated team who will work to help you improve your skillset.

Regular Incentives– Including our monthly buzz awards where we recognise our top performers, newcomers, and long service.

State of the art office gym– Free to use for all staff! Plus, on-line fitness sessions that remote workers can enjoy.  

What makes our New Business Energy Sales Agent role different…? 

• You’ll be a true B2B sales agent! Closing deals all day every day and bringing in the revenue. What that means to you is ZERO OUTBOUND DIALLING or ADMIN duties at all, fully qualified leads, and an average conversion rate of 1 in 3! 
• 85% of leads are “home grown” so direct through Love Energy websites or trading name websites….
• All leads are “pre-screened” before reaching sales agents which means you will only ever talk to a customer who is a HOT sales opportunity! 
• We have the best suppliers and products on our panel, we have 12 suppliers with 14 products available for you to recommend to customers and convert into sales!
• We are a true “supermarket”, so we have a greater story to tell when dealing with Customers

What do we look for?   

What makes a sales legend? How about someone who is motivated to smash targets consistently and wants to earn the big bucks! If you’re never one to shy away from a challenge, you perform under pressure and love to work in a fast-paced environment (- meaning you’ll be working lead after lead and closing sale after sale) then you’re in the right place! The best of us are money- hungry, resilient and ambitious – and we never ever look back. 

We look for proven direct sales experience with a strong work tenure and a desire to achieve!   

We are forward thinking, always ahead of the competition and on the path to the next big thing! So if you want to be part of an organization that puts its Clients and Teammates first, you want to work hard but be well rewarded for that work and overall you have a desire to succeed, we’d LOVE to hear from you!  

What do our teammates say?  

I’ve just recently started at Love Energy Savings, coming from a bit of mixed sales background. Everyone knows that it can be quite scary walking into an office on your first day with big groups of sales agents, but everyone has made me feel so welcome. It’s a fantastic working environment, flexible working hours, and as much coffee as you can drink!  

Take a peek at some of our other benefits… 

• Access to Love Loyalty Club and exclusive shares
• Flexible working (Remote Hybrid or Office) depending on experience
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
  
• Sociable working hours
  
• Monthly Buzz awards where we recognising best newcomers, top performers and support heros! 
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!
  

If you are ready to pursue the road to adventure, grow with a successful, award-winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch! 

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. 

Pre-Live Concierge

Bolton/Part Remote

Monday-Friday 8:30am-5pm

£19,000

Love Energy are passionate about treating our customers well throughout the full sales process and afterwards, across all channels. We are on the lookout for an experienced, customer-focused Advisor to join our PLT team. Your role will specifically be to manage customers and suppliers of LES' energy product.

The Role
Love Energy Savings are passionate about treating our customers well throughout the full journey and afterwards. Due to continued growth, we are on the hunt for a highly professional Customer Service Specialist, who is well organised and able to manage a busy and varying workload, dependent on the needs of the business.

Pre-Live Concierge, main duties include:

• Assessing the needs of inbound callers and directing them to the appropriate departments
• Meeting essential KPIs in calling handling
• Complete logs on daily activity
• Dealing with all after sale customers to provide an update and/or delegate to the relevant person within PLT
• Being the first point of contact for customers and interacting with team members to provide a clear understanding to the customer
• Raise any issues with management from a customer service perspective

PLT-Live Concierge, skills, and experience:

• Good time management skills
• Excellent inter-personal skills
• Basic understanding of sales processes
• Ability to manage varied queries and identify the needs of the customer
• Excellent attention to detail and ability to review situations holistically
• Strong working knowledge of Excel and Outlook and can quickly learn and utilise several systems
• Excellent verbal and written communication skills
• Adaptable and able to learn quickly
• Team player
• Experience in B2B energy/utilities is an advantage

Working at Love has it perks! Take a look at some of our benefits…

• Access to Love Loyalty Club and exclusive shares
• Flexible working (Remote, Hybris or Office based)
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
  
• Sociable working hours
  
• An experienced and committed Learning and Development team providing a warm welcome, training, and on-going coaching
• Monthly Buzz Awards recognising best newcomers, top performers, and service heroes
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!
  

If you are ready to pursue the road to adventure, grow with a successful, award-winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

If you haven’t received a phone call or an invitation to interview after two to three weeks, unfortunately you haven’t been successful on this occasion.

How about this... A Multiproduct 360 Sales Executive! Can you do it all?

We want you to earn what you deserve, our basic is £24,000. The OTE is £37,000 - Uncapped!

Would you like to work for a company that understands the need for a true work- life balance?  Whether you prefer home comforts or the buzz of the office environment we will help make work work for you! When you join the LES family you will enjoy perks including: 

Flexible working – Take advantage of our “Flexible Working Scheme” Some of us work from the office, some of us remotely, some of us like a mixture of both! If you're working to target and covering your hours, what works for you, works for us! Our Teammates work to live, but LOVE to work with us. Usual hours are Monday – Friday 08:30am – 5pm, however, we operate between 8am to 8pm so you’ll have the opportunity to work flexibly!

Learning & Development – When you are part of our gang, you will be able to take advantage of our full multiproduct sales training, through the continued support of a dedicated learning and development team, to help you to be the best you could ever be. 

Regular Incentives – Including our monthly buzz awards where we recognise our top performers, newcomers, and long service.

State of the art office gym – Free to use for all staff!

About the role

We have an exciting opportunity for 360 sales executives with a genuine hunger to succeed to join our brand-new multi-product sales team. You will be responsible the full sales journey starting with lead generation with a view to pitching our full suite of products, right through to closing the sale.

Love Energy are a true utility marketplace which is excellent for you as we can offer UK based businesses the best products and prices for all their business needs at one time saving them time and maximising your earning potential.

We are always expanding our product offerings, but our marketplace currently includes Energy, Water and Waste.

What can you expect to be doing?

• You’ll be a true 360 sales agent! Outbound dialling and closing deals all day every day whilst bringing in the revenue. What that means to you is being in control of your leads, deals and earnings.
• You’ll be speaking to prospective businesses via outbound sales calls creating a pipeline of contacts to continually nurture and treat as your own business.All leads have been previously engaged by LES either through telephone or email contact meaning no cold calling for you.

• You will gain specific information around the renewal of their business utility contracts and using a consultative approach, offer our fantastic water products and close the sale!
  
• We have the best suppliers and products on our panel available for you to recommend to customers and convert into sales!
• We are a true “supermarket”, so we have a greater story to tell when dealing with customers

What do we look for?   

What makes a sales legend? How about someone who is motivated to smash targets consistently and wants to be in control of their own destiny! If you’re never one to shy away from a challenge, you perform under pressure and love to work in a fast-paced environment (- meaning you’ll be generating lead after lead and closing sale after sale) then you’re in the right place! The best of us are money- hungry, resilient and ambitious – and we never ever look back. 

We look for proven lead generation experience and the capability to close sales. A strong work tenure and a desire to achieve!   

We are forward thinking, always ahead of the competition and on the path to the next big thing! So, if you want to be part of an organization that puts its Clients and Teammates first, you want to work hard but be well rewarded for that work and overall, you have a desire to succeed, we’d LOVE to hear from you!  

Why Love Energy Savings?

Quite simply you’ll not find any other team quite like us!

Grab the opportunity to work for a business that values every team member no matter what the job titles, owning a part of the business that you have helped to build through our LES share scheme.

If you’re lucky enough to join the team you will surely learn from the best, be empowered enough to take on any challenge and confident enough to embrace change whilst having a LOT of fun along the way! We’re an entrepreneurial bunch who love to try new things and everyone is encouraged to put forward new ideas and contribute. We embrace diversity in the workplace, and you can be sure you’ll feel loved and valued.

Take a peek at some of our other benefits… 

• Access to Love Loyalty Club and exclusive shares
• Flexible working (Remote, Hybrid or Office based)
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
  
• Sociable working hours (No nights/ No weekends)
  
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!
  

If you are ready to pursue the road to adventure, grow with a successful, award-winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch! 

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. 

Customer Service Advisor – Business Essential Hub (Water/Telco)

Permanent Contract Bolton/ Part Remote

Monday-Friday 8:30am-5pm

£19,000 + Bonus

Love Energy are passionate about treating our customers well throughout the full sales process and afterwards, across all channels. We are on the lookout for an experienced, customer-focused Advisor to join our PLT team.. Your role will specifically be to manage customers and suppliers of LES' energy product.

As a PLT Advisor advisor, your responsibilities will include:

• Managing relationships between relevant LES departments and suppliers, using your excellent customer service skills and the ability to set expectations across the board, in a clear and concise manner
• Being the first point of contact for suppliers and customers, regarding internal LES Water/Telecoms sales via telephone and email
• Using effective problem-solving and accurately responding to queries in a timely and professional way
• managing any objection and returns lists to ensure an excellent customer journey
• Accurate logging and modifying of customer records and usage details on our internal systems and using various external online platforms; including details of complaints at 1st line and referring to the appropriate departments as necessary
• Always striving to improve pending registration workload to improve live-rate, which is key to achieving business focused revenue targets.
• Dealing with supplier returns which includes updating customers and offering a requote to selling alternate water and telco products where appropriate.
• Being accountable for the conversion of any water or telco sale, until the activation of the water or telco contract.
• Taking customer calls from the concierge team and actively dealing with the query
• Working in support of the whole team to collectively tackle any work back-logs and contribute to an effective operation providing feedback and escalations to Direct Manager) and Assistant Managers. 

PLT Advisor experience required:

• Good attention to detail
• A good level of written and oral English skills
• IT Literate, with the ability to easily pick-up training and operate multiple systems
• Team player, but able to work on own initiative while working in a very fast-paced role
• Excellent customer service skills and the ability to build strong working relationships across multiple stakeholders
• Ability to challenge where necessary and effectively resolve any problems that may occur whilst always remaining polite and professional
• Experience from a customer service/account management role
• Strong administration skills with the ability to multi-task
• Ownership of your own professional development and training, including the the ability to ask for support when required

Working at Love has it perks! Take a look at some of our benefits…

• A competitive commission scheme, when achieving team targets
• Access to Love Loyalty Club and exclusive shares
• Healthcare package
• Competitive Holiday entitlement
• Employee discount scheme
• Exciting social events including themed celebrations and parties, charity functions and conferences
• Sociable working hours
• Fantastic progression opportunity with clear succession planning and the opportunity to complete qualifications
• An experienced and committed Learning and Development team providing a warm welcome, training and on-going coaching
• Regular incentives and rewards including the monthly Buzz Awards recognising best newcomers, top performers and service heroes
• A secure future through our Pension plan
• Refer a Friend Scheme rewarding up to £300 in vouchers!
• Branded Clothing

If you are ready to pursue the road to adventure, grow with a successful, award-winning energy consultancy, and work in a role you're destined to LOVE, don’t hold back! Get in touch!

* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.

If you haven’t received a phone call or an invitation to interview after two to three weeks, unfortunately you haven’t been successful on this occasion.