Opy USA (Opy) provides consumers and businesses with point of sale (POS) and ecommerce access to flexible, affordable, and responsible unsecured lending solutions. Opy is part of Australian-based Openpay Group Family and recently launched in the US. Opy connects consumers to merchants and its financing solutions through the Opy App. Opy helps people pay with transparency and confidence—i.e., smarter—for the things that matter most. From healthcare to pet care, maintaining a car, furnishing and maintaining a home, private education and more. Opy also helps businesses to reach more business customers, providing B2B payments and credit solutions via its OpyPro product solutions.

We’re changing the way people pay, for the better, and we’d love you to join us on our mission. You will have a rare opportunity to join both an established multi-national business while at the same time getting to be part of something brand new as we stand up our US business to supercharge our growth.

At Opy, we’re more than just a “buy now pay later” (BNPL) offering. We’re offering next evolution payment and lending solutions. What we call, “buy now pay smarter.”

About the Opportunity:

• Develop and executive creative multi-channel marketing campaign strategies that will gain cut-through and achieve results for both Opy and business partners – tiered by level
• Manage annual calendar of events from trade shows to industry dinners and awards sponsorships to drive demand from merchant prospects and increase industry kudos
• Provide support to Growth team for enterprise and mid level merchant sales efforts including presentations, trade associations and events. ​
• Cultivate strong professional relationships with our top tier merchant partners, including a detailed understanding of their business goals, opportunities and challenges​
• Develop and executive creative multi-channel marketing campaign strategies that will gain cut-through and achieve results for both Opy and business partners – tiered by level​
• Manage annual calendar of events from trade shows to industry dinners and awards sponsorships to drive demand from merchant prospects and increase industry kudos​
• Develop & manage merchant marketing campaign budgets​
• Develop tool kits for merchants and partners, and ensure onsite customer journeys are optimized​
• Work closely with the Customer Success to develop and implement merchant activation marketing strategy and other support, tailored for specific partners.​
• Manage marketing agency resources to drive the end-to-end process for partner digital and POS strategies​
• Measure and report performance of campaigns to internal and external stakeholders
• Manage talent - hire, train & supervise team as we grow in the US

The Team you'll be joining:

Being part of a growing Fintech means you’ll need to be self-starter with high energy, motivation, and focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind. Our team appreciates each other and supports each other (particularly this year) so you’ll want to be part of that team spirit.

We offer:

• The opportunity to be part of a rapidly growing, global fin-tech
• A supportive workplace culture
• Generous paid parental leave entitlements for both primary and secondary careers
• A range of Flexible working options
• Year-round learning and development opportunities
• A health and wellbeing program (including in-person and virtual fitness activities)
• 401(k) with matching
• Dental Insurance, Health Insurance
• Global discounts and recognition program

You should apply if :

• 7+ years marketing experience, ideally in a fintech/ payments / technology industry
• Bachelor degree in marketing or similar
• Competent across the entire marketing mix with focus on merchant marketing, digital marketing, POS and visual merchandising experience
• Experience delivering B2B and B2C campaigns, in store and through ecommerce
• Excellent verbal and written communication skills
• Ability to build relationships with key stakeholders and clients
• Experience in setting up and managing teams with the ability to work across multiple time zones

If you like the sound of us, we'd love to get to know you!

Opy USA is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We are committed to providing a working environment that embraces and values diversity and inclusion. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Opy USA will not accept emails, phone calls and CV's from recruiters. We've got this!

Opy USA (Opy) provides consumers and businesses with point of sale (POS) and ecommerce access to flexible, affordable, and responsible unsecured lending solutions. Opy is part of Australian-based Openpay Group Family and recently launched in the US. Opy connects consumers to merchants and its financing solutions through the Opy App. Opy helps people pay with transparency and confidence—i.e., smarter—for the things that matter most. From healthcare to pet care, maintaining a car, furnishing and maintaining a home, private education and more. Opy also helps businesses to reach more business customers, providing B2B payments and credit solutions via its OpyPro product solutions.

We’re changing the way people pay, for the better, and we’d love you to join us on our mission. You will have a rare opportunity to join both an established multi-national business while at the same time getting to be part of something brand new as we stand up our US business to supercharge our growth.

At Opy, we’re more than just a “buy now pay later” (BNPL) offering. We’re offering next evolution payment and lending solutions. What we call, “buy now pay smarter.”

About the Opportunity:

• Develop and executive creative multi-channel marketing campaign strategies that will gain cut-through and achieve results for both Opy and business partners – tiered by level
• Manage annual calendar of events from trade shows to industry dinners and awards sponsorships to drive demand from merchant prospects and increase industry kudos
• Provide support to Growth team for enterprise and mid level merchant sales efforts including presentations, trade associations and events. ​
• Cultivate strong professional relationships with our top tier merchant partners, including a detailed understanding of their business goals, opportunities and challenges​
• Develop and executive creative multi-channel marketing campaign strategies that will gain cut-through and achieve results for both Opy and business partners – tiered by level​
• Manage annual calendar of events from trade shows to industry dinners and awards sponsorships to drive demand from merchant prospects and increase industry kudos​
• Develop & manage merchant marketing campaign budgets​
• Develop tool kits for merchants and partners, and ensure onsite customer journeys are optimized​
• Work closely with the Customer Success to develop and implement merchant activation marketing strategy and other support, tailored for specific partners.​
• Manage marketing agency resources to drive the end-to-end process for partner digital and POS strategies​
• Measure and report performance of campaigns to internal and external stakeholders
• Manage talent - hire, train & supervise team as we grow in the US

The Team you'll be joining:

Being part of a growing Fintech means you’ll need to be self-starter with high energy, motivation, and focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind. Our team appreciates each other and supports each other (particularly this year) so you’ll want to be part of that team spirit.

We offer:

• The opportunity to be part of a rapidly growing, global fin-tech
• A supportive workplace culture
• Generous paid parental leave entitlements for both primary and secondary careers
• A range of Flexible working options
• Year-round learning and development opportunities
• A health and wellbeing program (including in-person and virtual fitness activities)
• 401(k) with matching
• Dental Insurance, Health Insurance
• Global discounts and recognition program

You should apply if :

• 7+ years marketing experience, ideally in a fintech/ payments / technology industry
• Bachelor degree in marketing or similar
• Competent across the entire marketing mix with focus on merchant marketing, digital marketing, POS and visual merchandising experience
• Experience delivering B2B and B2C campaigns, in store and through ecommerce
• Excellent verbal and written communication skills
• Ability to build relationships with key stakeholders and clients
• Experience in setting up and managing teams with the ability to work across multiple time zones

If you like the sound of us, we'd love to get to know you!

Opy USA is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We are committed to providing a working environment that embraces and values diversity and inclusion. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Opy USA will not accept emails, phone calls and CV's from recruiters. We've got this!

About the opportunity

In this role, you will be responsible for designing and implementing a US Consumer Protection and Privacy Program, across OPY US products and services.

Here are some of the other important tasks you'll undertake:

Oversee Opy’s Compliance Management System

Review product development (modification and new products/channels) for compliance concerns;

• • Oversee Opy’s Compliance Management System
    
  • Review product development (modification and new products/channels) for compliance concerns;
    
  • Attend product, risk management and other meetings as needed;
    
  • Review all marketing (consumer and merchant) and submit to partner bank for approval;
    
  • Coordinate with the Risk department as needed on vendor management;
    
  • Review compliance-related reports (issues, call logs and complaint) and help produce submission to partner bank;
    
  • Draft and/or review responses to testing, examinations, or audits performed by third parties;
    
  • Assist with establishment of credit reporting;
    
  • Review potential regulatory changes that may require Client process and/or product changes;
    
  • Identify and work with the Risk Department to track compliance-related issues;
    
  • Review and work with the Customer Success Department on consumer and merchant complaints and issues reports on an ongoing basis;
    
  • Manage compliance training for staff and merchant partners and relevant vendors;
    
  • Perform compliance testing and monitoring as needed;
    
  • Manage implementation of compliance tools and software;
    
  • Board reporting and training;
    
  • Review and revise policies and SOPs as needed; and
    
  • Attend monthly compliance bank partner meetings.

Experience to include working with regulators or auditors on third-party reviews and knowledge to include: Reg. Z/TILA, Reg B/ECOA, UDAAP, FCRA/FACTA, SCR/MLA, FDCPA, TCPA/TSR, Reg E/EFTA, Reg. P/GLBA/Privacy, CAN-SPAM, E-Sign, ADA.

About you

We believe every new Opy team member has an opportunity to add to our culture – we’re a vibrant team of Podcasters, Ultra-Marathoners, Dancers, Gin-Distillers, Students, Marshall-Artists and more. We’re looking for a talented individual who will thrive, being part of a diverse and ever changing team.

Being part of a rapidly growing Fintech means you’ll need to be self-starter with high energy, motivation and a focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible and willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind. Our team appreciate each other and support each other (particularly this year) so you’ll want to be part of that team spirit.

The skills and experience you'll bring to this role include:

• Bachelor’s Legal degree or equivalent experience in Compliance or Professional degree or certification preferred
• 5-10+ years’ relevant work experience in FinTech / Payment industry with experience in financial compliance , legal requirements regulations
• Knowledge of Consumer Protection Compliance in Financial Services, and other related financial regulations within US (e.g., Payments’ regulations, Lending regulations)
• Strong understanding of the consumer credit and financing markets, including BNPL and credit cards, virtual cards, and associated rules and regulations
• Strong public policy, legislative and regulatory research skills
• Experience as a Subject Matter Expert in designing Consumer Compliance programs, creating business requirements from first principles, advising in the creation of technical specifications, working with Product/Engineering/Data Science in building end-to-end systems, and performing monitoring and adjustments as needed
• Experience working hands-on with cross-functional teams, like lawyers, engineers, product managers, data analysts, operations analysts in building consumer protection processes and systems
• Willingness to roll up sleeves in a start-up like environment
• Ability to adapt to fast growth and organizational expansion

If you like the sound of us, we'd love to get to know you!

At the moment our Team are working remotely, so we will onboard you from the comfort of home! We are serious about growing our presence in the US and this role will be critical in enabling that. We will support you to hit the ground running in our supportive and collaborative environment.

Opy USA is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We are committed to providing a working environment that embraces and values diversity and inclusion. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Opy USA will not accept emails, phone calls and CV's from recruiters. We've got this!

Digital Marketing Manager (REMOTE)

About the job

Opy USA is part of the Openpay Group Family (ASX: OPY). We are a global, diversified payments fintech with b2b and b2c solutions that are highly differentiated. We provide customers with a flexible, flat fee, very low cost BNPL alternative that is significantly fairer and more transparent for borrowers, in-store, online and through the Openpay App. We are launching in the US where we will help people pay smarter pay for the things that matter most: from healthcare to pet care, from remodeling and maintaining a home, to education and buying and maintaining a car and more. In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission. You will have a rare opportunity to join both an established business – one with over 500,000 active customers and 3,400 participating merchants - while at the same time getting to be part of something brand new as we stand up our US business to supercharge our growth.

As a result of growth, we are now seeking a Digital Marketing Manager to join our US Marketing team.

About the Opportunity:

The Digital Marketing Manager role is to plan and manage all B2B, B2C and B2B2C digital marketing assets and campaigns to enhance awareness about the brand, product, and partners; Analyze organic/inorganic digital channel metrics and trends to achieve business goals.

What you'll be doing:

• Plan and execute all organic & inorganic digital marketing initiatives, including SEO/SEM, website and display advertising campaigns​

• Design and maintain the website presence by collaborating with internal teams​

• Measure and report performance of all digital marketing campaigns and assess against business goals, including ROI​

• Brainstorm creative growth strategies: Identify trends and insights, and optimize spend and performance based on insights​

• Collaborate with internal teams, external agencies and vendors, to create landing pages and optimize user experience​

• Evaluate and enhance end-to-end customer experience across multiple channels and customer touch points ​

• Optimize budgets for digital campaigns​

• Capture, market and influence ratings across various platforms like Trustpilot, Yelp, Google, etc.​

The Team you'll be joining:

Being part of a growing Fintech means you’ll need to be self-starter with high energy, motivation and focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind. Our team appreciates each other and supports each other, so you’ll want to be part of that team spirit.

We offer:

• The opportunity to be part of a rapidly growing, global fin-tech

• A supportive workplace culture

• Generous paid parental leave entitlements for both primary and secondary careers

• A range of Flexible working options

• Year-round learning and development opportunities

• A health and wellbeing program

• 401(k) with matching contributions

• Dental Insurance, Health Insurance

• Global recognition program

You should apply if:

• 5+ years of experience in digital marketing, particularly within the fintech / BNPL industry​
• Bachelor’s or master’s degree in digital marketing or a related field​
• Demonstrable experience leading and managing SEO/SEM, website and/or display advertising campaigns​
• Experience in optimizing landing pages and user funnels​
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, etc.)​
• Working knowledge of ad serving tools​
• Experience in setting up and optimizing PPC campaigns on all major search engines​
• Working knowledge of HTML, CSS, and JavaScript development and its constraints​
• Ability to work across multiple time zones​

If you like the sound of us, we'd love to get to know you!

Opy USA is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We are committed to providing a working environment that embraces and values diversity and inclusion. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Opy USA will not accept emails, phone calls and CV's from recruiters. We've got this!

Opy USA is part of the Openpay Group Family (ASX: OPY). We are an omni-channel payment solution that provides customers with flexible, interest-free payment plans, in-store, online and through the Openpay App. Available in Australia, New Zealand, and the UK, we are preparing for our US launch where we will help people pay smarter pay for the things that matter most: from healthcare to pet care, from to furnishing and maintaining a home, to education and buying and maintaining a car and more.In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission. You will have a rare opportunity to join both an established business – one with over 500,000 active customers and 3,400 participating merchants - while at the same time getting to be part of something brand new as we stand up our US business to supercharge our growth.

With this growth, we are looking for a Senior Salesforce Administrator to provide support to our growth and customer success teams to enable the operating infrastructure for pipeline, account and case management. The Sr. Salesforce Administrator is a thought leader who will help transform and optimize sales and boarding operations leveraging Salesforce capabilities. This role will partner closely with Product and Development teams to develop boarding automation and DIY merchant and consumer experiences leveraging Salesforce platforms and capabilities.

About the Opportunity:

• Ensuring optimal performance of Salesforce systems and products.
• Collaboration with technical teams to develop complex requirements to drive integrated automation. Additionally, upgrading and configuring Salesforce systems for optimized integration.
• Maintaining and optimizing the sales process to remove friction, ensure high quality data, and drive efficiency.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Importing sales department leads, contacts, and other data.
• Maintaining the environment including collaboration with other regions on recurring Salesforce releases in the supported region
• Development of workflow and routing processes
• Management of integration requirements for phone systems and 3rd party compatible salesforce solutions.
• Performing database maintenance tasks, ensuring high data quality, executing diagnostic tests and duplicate entry cleansing.
• Delivery of training and support to the user community.
• Documenting processes, including error reports and changes to field history tables.
• Development of salesforce reports and dashboards including pipeline, forecast, boarding, commissions and cases.

• Collaboration with marketing to optimize results for campaigns and promotions

Salesforce Administrator Requirements:

• Salesforce certified administrator or Salesforce advanced administrator certification.
• A bachelor's degree in computer science would be advantageous.
• 2-3 years of experience as a Salesforce administrator in a similar environment.
• Extensive experience in the administration and maintenance of Salesforce systems.
• Experience in performing Salesforce upgrades and ensuring successful integration.
• Exceptional ability to create and maintain Salesforce databases.
• In-depth knowledge of Salesforce products and their functionalities.
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Knowledge of importing sales data and generating Salesforce reports.
• Ability to provide Salesforce training and end-user support.
• Experience with Service Cloud, Financial Services Cloud or Experience Cloud desired.

We offer

• The opportunity to be part of a rapidly growing, global fin-tech
• A supportive workplace culture
• Generous paid parental leave entitlements for both primary and secondary carers
• Year-round learning and development opportunities
• A health and wellbeing program (including in-person and virtual fitness activities)
• 401(k) with matching
• Dental Insurance, Health Insurance
• Global discounts and recognition programs

If you like the sound of us, we'd love to get to know you!

Opy USA is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We are committed to providing a working environment that embraces and values diversity and inclusion. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Opy USA will not accept emails, phone calls and CV's from recruiters. We've got this!

Openpay (ASX: OPY) is an omni-channel payment solution that provides customers with flexible, interest-free payment plans, in-store, online and through the Openpay App. Available in Australia, New Zealand, and the UK, we’re helping people pay smarter across loads of industries including retail, healthcare, automotive, home improvement and more.

In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission. As an established Australian business, we’re continuing to supercharge our growth by turning the UK market Amber. That’s right, “Aussie Amber” (our marketing team nailed that one!) As one of our team takes extend leave on a sabbatical, we are looking for a PR Communications and Events Managerto join us to support our growth in the UK on a 12 month Fixed Term Contract.

About the role

Our PR Communications & Events Manager plays a key role in building awareness (B2B and B2C) and implementing the UK communications strategy to create favourable brand recognition and awareness for Openpay and our mission, vision, and values. You will foster excellent media relations, especially with UK business and mainstream tech publications and will lead our PR Agency to develop and drive PR campaigns in line with marketing and communications priorities, to deliver strong coverage and build brand awareness. Essentially, you will be a strong and consistent advocate and guardian for the Openpay brand, ensuring all communications positively reinforce the core elements of our brand.

You will also manage our events, developing and executing an annual calendar of events from trade shows to industry dinners and awards sponsorships to drive demand from merchant prospects and increase industry kudos.

About you

We're looking for a dynamic individual who can develop and drive an impactful communications program focused on PR, Social and Executive Communications. You'll be a driven communications professional who is not only able to adapt but thrive within a fast-paced working environment. Ideally, you'll bring experience of managing communications programs within an agency environment and/or experience within the technology sector. Of course, you'll be super organised, with strong project and event management skills and experience. You will be highly analytical with strong problem solving abilities, and a self-directed and resourceful nature.

Importantly, you'll be passionate about bringing our mission to life and you'll exemplify our Openpay values in everything that you do.

About our team

We believe every new team member has an opportunity to add to our culture – we’re a vibrant team of Podcasters, Ultra-Marathoners, Dancers, Musicians, Students and more, so we’re looking for people who want to be part of a diverse and ever changing team.

Being part of a growing Fintech means you’ll need to be self-starter with high energy, motivation and focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind. Our team appreciate each other and support each other, so you’ll want to be part of that team spirit.

If this sounds like you, we'd love you to apply now!

At the moment our Team are working remotely, and we will be able to onboard you from home! We are serious about growing our presence in the UK and this role will be critical in enabling that. We will support you to hit the ground running in our supportive and collaborative environment.

Openpay is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Openpay will not accept emails, phone calls and CV's from recruiters.

Openpay (ASX: OPY) is an omnichannel payment solution that provides customers with flexible, interest-free payment plans, in-store, online and through the Openpay App. Available in Australia, New Zealand, and the UK with our launch into the US. Currently underway! As a global fintech company, Openpay is defining the next generation of payments. We believe people and businesses should have freedom and flexibility in how they pay with no hidden catches. In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission. As an established Australian business, we’re continuing to supercharge our growth by turning the world, Amber. That’s right, “Aussie Amber” (our Marketing Team nailed that one!) This Amberfication is led by in-store, mobile app, and online payments.

About the Opportunity:

The Associate QA Engineer evaluates developed software against functional user requirements and non-functional operating standards and apply quality testing techniques based on business and technical requirements.

What you'll be doing:

• You define test conditions for given requirements.
• You design test cases, create test scripts and data, and automate repeated tasks working to the specifications provided.
• You interpret, executes and record test cases in accordance with project test plans.
• You analyse and report on test activities, results, issues, and risks.
• You assist in preparations for acceptance testing of systems, products, or services.

What you'll need:

• Basic programming experience and understanding
• Attention to detail
• Problem-solving mindset
• A degree in Computer Science, Software Engineering, or equivalent experience
• Passion for technology and Coding to work on Automation
• Ability to work as part of a team
• Curious mindset and paying attention to details
• Basic SQL knowledge to extract data for tests, general web development skills, and web services

What We Offer:

• A vibrant, fast-paced, supportive workplace culture
• Brilliant family-friendly policies with paid parental leave entitlements for both primary and secondary carers
• A range of flexible working options
• Year-round learning and development opportunities
• A health and wellbeing program (including in-person and virtual fitness activities)
• The opportunity to be an owner through our team member equity program
• An awesome global discounts and recognition program

The Team you'll be joining:

We believe every new team member has an opportunity to add to our culture – we’re a vibrant team of Podcasters, Ultra-Marathoners, Weightlifters, Chess Players, Students, and more, so we’re looking for people who want to be part of a diverse and ever-changing team.

Being part of a growing Fintech means you’ll need to be a self-starter with high energy, motivation, and focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind - our team appreciates and supports each other (particularly this year) so you’ll want to be part of that team spirit.

If this sounds like you, we'd love to hear from you!

Openpay is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application

Opy USA is part of the Openpay Group Family (ASX: OPY). We are an omni-channel payment solution that provides customers with flexible, interest-free payment plans, in-store, online and through the Openpay App. Available in Australia, New Zealand, and the UK, we are preparing for our US launch where we will help people pay smarter pay for the things that matter most: from healthcare to pet care, from to furnishing and maintaining a home, to education and buying and maintaining a car and more. In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission. You will have a rare opportunity to join both an established business – one with over 500,000 active customers and 3,400 participating merchants - while at the same time getting to be part of something brand new as we stand up our US business to supercharge our growth.

With this growth, we are looking for a Merchant Marketing Manager to provide support to our growth team for enterprise and mid-level merchant sales efforts including presentations, trade associations and events. This role is to cultivate strong professional relationships with our top tier merchant partners, including a detailed understanding of their business goals, opportunities and challenges

About the Opportunity:

• Develop and executive creative multi-channel marketing campaign strategies that will gain cut-through and achieve results for both Opy and business partners – tiered by level
• Manage annual calendar of events from trade shows to industry dinners and awards sponsorships to drive demand from merchant prospects and increase industry kudos
• Develop & manage merchant marketing campaign budgets
• Develop tool kits for merchants and partners, and ensure onsite customer journeys are optimized
• Work closely with Customer Success to develop and implement merchant activation marketing strategy and other support, tailored for specific partners.
• Manage marketing agency resources to drive the end-to-end process for partner digital and POS strategies
• Measure and report performance of campaigns to internal and external stakeholders
• Manage talent - hire, train & supervise team as we grow in the US

The Team you'll be joining:

Being part of a growing Fintech means you’ll need to be self-starter with high energy, motivation, and focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind. Our team appreciates each other and supports each other (particularly this year) so you’ll want to be part of that team spirit.

We offer:

• The opportunity to be part of a rapidly growing, global fin-tech
• A supportive workplace culture
• Generous paid parental leave entitlements for both primary and secondary carers
• A range of Flexible working options
• Year-round learning and development opportunities
• A health and wellbeing program (including in-person and virtual fitness activities)
• 401(k) with matching
• Dental Insurance, Health Insurance
• Global discounts and recognition program

You should apply if :

• 7+ years marketing experience, ideally in a fintech/ payments / technology industry
• Bachelor degree in marketing or similar
• Competent across the entire marketing mix with focus on merchant marketing, digital marketing, POS and visual merchandising experience
• Experience delivering B2B and B2C campaigns, in store and through ecommerce
• Excellent verbal and written communication skills
• Ability to build relationships with key stakeholders and clients
• Experience in setting up and managing teams with the ability to work across multiple time zones

If you like the sound of us, we'd love to get to know you!

Opy USA is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We are committed to providing a working environment that embraces and values diversity and inclusion. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Opy USA will not accept emails, phone calls and CV's from recruiters. We've got this!

Openpay (ASX: OPY) is an omni-channel payment solution that provides customers with flexible, interest-free payment plans, in-store, online and through theOpenpay App. Available in Australia, New Zealand, and the UK, we’re helping people pay smarter across loads of industries including retail, healthcare, automotive, home improvement and more. We’re more than just a “buy now, pay later” offering. We’re pushing the BNPL sector, and our technology, further by offering a solution that evolves to keep people at the forefront of modern payment systems.

We have two opportunities for experienced Customer Service Representatives to join our UK Operations team on an initialFixed Term Contract.

About the role:

Representing Openpay as the main point of contact for customers you will provide the highest level of service for all incoming customer queries, helping them to solve both pre and post purchase issues, as well as various ad hoc requests. The support you provide could be anything from; helping with account balances, updating details, scheduling payments, negotiating payment plans to any and all other incoming queries. You will be part of an expert team, who work closely together to deliver the best service to our customers.

About you:

You’ll bring experience in service delivery – with the confidence to liaise with customers so that queries are managed in a timely manner to deliver a swift resolution for our customers. The majority of your day will be spent on the phone or responding on queries online, so you must be an excellent verbal and written communicator.

We’re a small, passionate team so you’ll need to bring the drive to be part of our growth – understanding the critical role you play in keeping our customers at the heart of what we do. With resilience and your tenacious attitude you will constantly looking for ways to improve.

What is in it for you

• Openpay is global! We’re established in Australia, UK and the USA with our team located around the world.
• We have an innovative culture, our office is dynamic, fast-moving full of high energy team players
• We have fun - we're a pretty easy-going team and work well in a fun environment that is going through an exciting time of growth
• We value open communication – Own it with Passion and have your say
• We celebrate individual differences - Be yourself, bring your own unique value
• We look after ourselves with a wellness program

If this sounds like you, we'd love you to introduce yourself!

You will be onboarded and based remotely initially, with a view to a hybrid working environment when possible. We have offices in Paddington which will be open for team members to use when possible.

Openpay is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Openpay (ASX: OPY) is an omni-channel payment solution that provides customers with flexible, interest-free payment plans, in-store, online and through the Openpay App. Available in Australia, New Zealand, and the UK, we’re helping people pay smarter across loads of industries including retail, healthcare, automotive, home improvement and more.

In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission. As an established Australian business, we’re continuing to supercharge our growth by turning the UK market Amber. That’s right, “Aussie Amber” (our marketing team nailed that one!) As we continue to grow we are looking for a Principal Product Manager to join us to support our growth in the UK.

About the opportunity

We have an opportunity for a Principal Product Manager to join our Global Product & Customer Experience team, based in London. This team is responsible for developing product and product enhancement strategies and innovative product and customer journey concepts for our UK customers.

The Principal Product Manager will be responsible for ensuring that we are continually acting on customer and merchant feedback and optimising their experience with our product. You can expect to contribute to global product initiatives which are aligned to our growth strategy and our core mission of changing the way people pay, for the better. To be successful, you will work collaboratively with our global Engineering, Design, Sales,
Marketing, and Operations teams to ensure everybody is aligned and the right opportunities are being prioritised.

This role is the vital link between our UK market and our central Product development and Technology teams. In this role you will partner with our global teams to drive the end-to-end development of our UK focused products and make sure our goals are aligned with our users’ needs.

About you

To succeed in this role, you should have a strong technical background, with previous experience as a senior product manager or director of product who has been successful in translating business objectives into strategic product concepts and effective customer journeys. You’ll have a natural analytical way of thinking and an ability to explain difficult concepts to non-technical users as well as business concepts to technical staff. What will truly set you up for success is your ability to build connections, bringing people together to understand the ‘why’ and ensuring they are empowered to create the impact we are seeking. Your ability to influence at all levels and across multiple geographies will be critical. We work very collaboratively as one global team, so your ability to listen and prioritise will see you build productive partnerships with all stakeholders.

About our team

We believe every new team member has an opportunity to add to our culture – we’re a vibrant team of Podcasters, Ultra-Marathoners, Dancers, Gin-Distillers, Students, Marshall-Artists and more, so we’re looking for people who want to be part of a diverse and ever changing team.

Being part of a growing Fintech means you’ll need to be self-starter with high energy, motivation and focus on achieving targets. You’ll crave the unknown and be excited by the opportunity to challenge yourself every day. As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind. Our team appreciate each other and support each other (particularly this year) so you’ll want to be part of that team spirit.

If this sounds like you, we'd love you to apply now!

At the moment our Team are working remotely, and we will be able to onboard you from home! We are serious about growing our presence in the UK and this role will be critical in enabling that. We will support you to hit the ground running in our supportive and collaborative environment.

Openpay is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Openpay will not accept emails, phone calls and CV's from recruiters.