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Recruiting Pals




Recruiting Pals is hiring a Remote Account Manager

ACCOUNT MANAGER – JOB DESCRIPTION                                                            

Position Overview

Provide and maintain excellent service to clients and support commercial lines team and producers in processing all lines of commercial insurance in accordance with the guidelines of the Commercial Lines Procedure Manual.

Essential Duties and Responsibilities

  • Make presentations for renewals or other coverage related topics, attend claims reviews and be available for other off-site client meetings as required
  • Process renewals and new business, issue certificates of insurance, cancellations, audits, and endorsement requests
  • Negotiate coverage and premiums with carriers
  • Provide producer with accurate renewal proposals
  • Check policy coverages, endorsements and audits for accuracy
  • Handle or delegate insureds' and underwriters' questions or requests
  • Invoice policies, audits, endorsements, cancellations and other appropriate transactions
  • Assist producer, accounting department and client in the reconciliation of client accounts
  • Be responsible for account rounding
  • Pursue a program for professional development consistent with your position
  • Work efficiently and effectively with a positive attitude in a team environment
  • Maintain excellent communication, attitude and rapport with internal and external clients, utilizing intuitive behaviors to work with various personalities and styles
  • Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues
  • Work with clients to become a “trusted advisor” or “consultant”
  • Work effectively with Risk Services personnel in the development of a risk management program for clients
  • Adhere to commercial lines procedures
  • Develop and maintain excellent relationships with our partners, carriers and vendors
  • Demonstrate good judgment when handling complex issues
  • Perform other specific duties as requested

 

Educational & Position Requirements

  • High School Diploma and life-long learner; Bachelor’s Degree Preferred
  • 5-8 years in similar role
  • Valid State of California P&C License Required 
  • CPCU or CIC a plus
  • Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
  • Agency Software (TAM) including CSR24

Physical Requirements

  • Computer and phone work and sitting at desk for multiple hours of the work day
  • Ability to travel to clients for meetings and presentations (5-10%)

Benefits:  You will be eligible to participate in and receive all benefits available under DISI plans and programs to DISI employees of your level and responsibility, holidays designated by DISI, healthcare (medical including multiple PPO, HMO and HSA plans, dental and vision) insurance, LTD, group life insurance, 401K plan, FSA plan, Critical Illness Plan and Long Term Care (LTC) coverage.  Employees receive a $850 monthly benefits contribution stipend from DISI.  Eligibility begins the 1st of the month following 1 month from your date of hire.  The 401K plan has a different eligibility schedule which is three months following your date of hire.

 

Vacation and Sick Leave:  As a non-exempt employee, you will accrue two week’s paid vacation and 6 days sick leave at DISI according to the firm’s policy.

 

Ethics Standards:  You will be expected to abide by the State of CA Code of Ethics and conduct yourself with all clients and colleagues by that code.  DISI employees are held to the highest standards and we expect you to maintain those standards during your employment with us. As a Senior Account Manager, all of your actions reflect on yourself and the agency. It is expected that you will maintain integrity and fiduciary responsibility in all business dealings.

 

Candidates should ensure that his/her CA Insurance License is maintained and all continuing education, including the Ethics portion, is up to date.  The firm pays for Continuing Education Units.

 

At-Will Employment:  Employment with DISI will be “at-will”.  Either you or DISI may terminate your employment at any time, for any reason, with or without cause or notice.  DISI may make other employment decisions and may change any terms and conditions of your employment, including the terms and conditions set forth in this letter, at any time, for any reason, with or without cause or notice.  This “at-will” relationship may be changed only by an express written agreement, signed by both you and Robert J. Kelly.

 

 

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Recruiting Pals is hiring a Remote Client Success Leader - Remote

About the Role

The Client Success team works with our clients (pharmaceutical manufacturers) to maximize success for products launched on our platform (programs). The Program Manager is an integral part of this team, partnering with clients and internal teams to ensure successful launch and sustained growth of programs.

Key responsibilities include:

● Own client engagement and overall plan for a successful launch - identify key drivers of success, and partner externally and internally to deliver key pre-launch milestones

● Work consultatively with clients to nail down business rules/key decisions and ensure these decisions are well documented, communicated and tested internally

● In the early days of a launch, organize internal teams to review early scripts, monitor for bugs and drive resolutions with a sense of urgency

● Own monitoring of performance against key success metrics to proactively identify value levers. This will require partnering internally to build repeatable dashboards and decks, as well as custom analyses as needed

● During launch and beyond, own overall client relationship - joint sessions to align on goals, narrative around program success and areas for improvement. Partner with clients where client investment is required and navigate areas where client push back may be needed.

Ideal Candidate Background

● 4+ years experience within either management consulting (healthcare focus) or health tech startup in a client-facing role serving pharmaceutical clients

● Strong communication skills - able to partner with clients and internally to align on joint goals, messaging program outcomes and driving improvement areas. Able to navigate tough conversions as needed, including getting the client to deliver on their pieces

● Data driven mindset - structured approach to identifying key levers and driving custom analyses as needed where existing tools don’t provide the required insights

● Overall demonstrated ability to drive results and outcomes, both through direct actions and influencing others

● Able to think in terms of scale; make proactive recommendations around how to get smarter and use resources (tooling, process and people) more efficiently with each program

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Recruiting Pals is hiring a Remote Microsoft Systems Administrator

Microsoft Systems Administrator

Essential Responsibilities:

Our Client is searching for a Microsoft Systems Administrator to support the US region. The individual in this role will be responsible for the health and exploitation of our Windows platform along with all products related to the server, paying particular attention to the operational activities, proactive capacity management and the surveillance of events. He will also contribute to the execution of various projects and will provide a second level support for Microsoft systems under his responsibility.  The individual coordinates various areas within the organization to drive all aspects of change management plan that is leveraged for key regional and global change initiatives, working under the direction of the Director of Information Systems and Technology.  This is a hands-on role focused on effectively driving IT forward and enforcing a high-quality change control process for Our Client. 

Job Duties:

  • Responsible for the functioning of Microsoft systems under his supervision such as Active Directory (including on-prem and Azure AD, DNS, ADFS, PKI, DFS, DHCP), Exchange, SCOM, SharePoint, SCCM;
  • Install, maintain and update the operating systems on the physical and virtual servers as well as the Microsoft server software;
  • Oversee the system events to ensure its proper functioning, the maximum availability of the systems and quality of service;
  • Participate in the recovery and backup of Microsoft systems;
  • Perform advanced diagnostics during emergency situations; must be available to work flexible hours and overtime when necessary;
  • Perform system and application updates as well as equipment firmware updates;
  • Maintain the documentation regarding configurations, operations and diagnostic procedures for the Microsoft platform;
  • Participate in the definition of standards, procedures, best practices and metrics as indicated;
  • Assist in the evaluation of new needs, design techniques and standards;
  • Apply and use the tools and work methodologies in place;
  • Answer user questions and service requests;
  • Execute email and network migrations for newly acquired companies;
  • Builds and maintains a detailed understanding of system functionality, operating procedures, related processes, and knowledge base articles.
  • Perform all other related tasks as requested by CTO and Director of Information Systems and Technology;
  • Travel required

 

 You Must Have/We Value:

  • Bachelor's degree preferred in Computer Science or equivalent combination of education and work experience required.
  • 5+ years of relevant work experience, with 3-4 years of Microsoft Infrastructure experience
  • Experience with email and network migrations
  • Outstanding track record managing and leading complex technical implementations
  • Collaborative, flexible approach to problem solving.
  • Outstanding people skills and ability to work effectively in a global team environment.
  • Able to work independently, manage multiple work streams, and have an eye for detail.
  • Full working knowledge of Microsoft Word, Excel, Access, PowerPoint, SharePoint, Power BI, Azure or AWS.
  • Must possess strong analytical, financial, verbal, and written communication skills.
  • Strong communication skills and an assertive approach, whilst maintaining your ability to be vocally self-critical
  • A business focused thinking with a strong hands-on, results-driven mentality combined with a high desire to work strategically

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

What’s In It For You:

  • Perks/Benefits

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Our Client and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

About Us:

Our Client’s vision is to be the global leader in preventive pest control. Since we were founded in Sweden in 1934 we have been at the forefront of our field, offering the best solutions available in order to give our customers peace of mind.

At the heart of Our Client, are our people and our mutual values. By offering excellent service we build long relationships based on trust and respect. We continuously look at how we can improve our offering to give our customers a competitive advantage in their business. We are passionate about what we do and enjoy sharing our knowledge to help others.

With this as a base, we are proud to be the modern pest control company, offering modern solutions for a modern society. Our definition of modern is in our approach and how we operate. We work with prevention, using our in-depth knowledge and experience, to minimize the risk of problems occurring.

We embrace new technology, enabling us to offer our customers a more efficient, accommodating and environmentally friendly service. We also strive for sustainable solutions so that our customers can be assured that what we provide is aimed to last.

Our Client and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Our Client and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.

 

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Recruiting Pals is hiring a Remote Program Manager - Remote

About the Role

The Client Success team works with our clients (pharmaceutical manufacturers) to maximize success for products launched on our platform (programs). The Program Manager is an integral part of this team, partnering with clients and internal teams to ensure successful launch and sustained growth of programs.

Key responsibilities include:

● Own client engagement and overall plan for a successful launch - identify key drivers of success, and partner externally and internally to deliver key pre-launch milestones

● Work consultatively with clients to nail down business rules/key decisions and ensure these decisions are well documented, communicated and tested internally

● In the early days of a launch, organize internal teams to review early scripts, monitor for bugs and drive resolutions with a sense of urgency

● Own monitoring of performance against key success metrics to proactively identify value levers. This will require partnering internally to build repeatable dashboards and decks, as well as custom analyses as needed

● During launch and beyond, own overall client relationship - joint sessions to align on goals, narrative around program success and areas for improvement. Partner with clients where client investment is required and navigate areas where client push back may be needed.

Ideal Candidate Background

● 4+ years experience within either management consulting (healthcare focus) or health tech startup in a client-facing role serving pharmaceutical clients

● Strong communication skills - able to partner with clients and internally to align on joint goals, messaging program outcomes and driving improvement areas. Able to navigate tough conversions as needed, including getting the client to deliver on their pieces

● Data driven mindset - structured approach to identifying key levers and driving custom analyses as needed where existing tools don’t provide the required insights

● Overall demonstrated ability to drive results and outcomes, both through direct actions and influencing others

● Able to think in terms of scale; make proactive recommendations around how to get smarter and use resources (tooling, process and people) more efficiently with each program

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Recruiting Pals is hiring a Remote Benefits Specialist (Remote/ Full Time Consultant)

Company Overview

HR Pals was founded by former Human Resources Executives in response to the challenge we heard from business owners who were asking for a more responsive, cost effective and qualified alternative to their traditional in-house HR department and the expensive recruiting firms they were using. So we built a better model, an outsourced and virtual solution, to help business leaders and HR departments meet their HR and recruiting needs with a high-quality service at an affordable price.

  • We are a team of HR, Payroll, Compliance, and Recruiting experts with multi-industry and multi-state experience
  • We believe that every organization has unique needs, so customize each engagement around the needs of the client
  • We strive to create a client-focused experience that feels like we’re an embedded part of your team, as opposed to feeling like an outsourced vendor

Due to the great reception our services have received in the marketplace, our HR and Payroll practice has tripled in size over the past two years. 

Position Overview

The Benefit Specialist supports a group of 5-10 of our clients across multiple industries. In this role, you will partner with our HR Director to support day to day benefit and retirement programs, including but not limited to medical, dental vision, life insurance, disability, flexible spending account and retirement plans.  You will also be the primary point of contact for the client's employees in regards to benefits.

The successful candidate will have the ability to multi-task and prioritize in a fast-paced environment with a “can-do” attitude, a strong attention to detail, and top-notch communication skills (both written and verbal). 

Work Schedule/Expectations

This is a remote, work from home position.

Although there is inherent schedule flexibility built into the role, it is expected that the Benefit Specialist be on call and available to clients as needed. Although this typically involves working during typical business hours, on occasion the Benefits Specialist may be asked to support client needs early in the morning or evenings. It is imperative that clients feel supported and that they can contact the Benefits Specialist anytime and get a very quick response (ideally immediately, but no greater than 2 hours).  Customer focus and responsiveness is a must in this position.

Essential Job Functions (As a Consultant to our Clients)

  • Working closely with the HR Director to develop the skills necessary to serve as a hands-on benefit expert for the client and their employees
  • With guidance from the HR Director, complete daily operations for assigned client/employee base including but not limited to:
    • Ensuring the accuracy of all benefit enrollments to provide carriers with accurate eligibility information
    • Providing new hires with benefits overview
    • Responding to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
    • Acting as liaison between employees and carriers
    • Assisting with open enrollment process
    • Processing all life status changes and disability paperwork
    • Maintaining highly confidential client and employee information
    • Reviewing deduction on a monthly basis to ensure accuracy
    • Assisting with the reconciliation of health plan monthly eligibility reports
    • Ensuring compliance with ACA and other Federal/state statues as it relates to employee benefits
    • Helping implement and maintain Wellness programs
  • Build and maintain healthy relationships with all team members
  • Other duties as assigned

Required Education, Experience, Skills and Abilities

  • 5+ years of benefits administration experience
  • Demonstrated track record of establishing relationships and earning credibility with client groups
  • Quickly adapts to new systems and processes as implemented
  • Must be able to effectively multi-task and re-evaluate priorities throughout the day
  • Able to handle stressful situations with ease as they arise
  • Has accurate data entry skills for database software
  • Resourceful and creative problem-solving skills
  • Excellent communication and writing skills with internal and external contacts
  • Very organized, and great at documenting workflows, and repeatable processes is a plus!
  • Ability to identify with people and provide solutions that work for their situation
  • Experience using the Microsoft Office Suite/365
  • Strong attention to detail

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Recruiting Pals is hiring a Remote Technical Project Manager - Remote

Position Overview - software experience needed

The Project Manager will manage complex projects from planning through delivery. This individual will report directly to the VP, Product & Design and liaise between project members, cross functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.

Responsibilities

  • Partner with product managers and engineers to plan and manage the execution of product deliverables
  • Develop and monitor Key Performance Indicators (KPIs) related to project execution
  • Recommend process improvements and share best practices with product and engineering leadership
  • Communicate project statuses and timelines to all levels of the organization
  • Ensure resource availability and allocation
  • Perform risk management to minimize project risks
  • Measure project performance using appropriate systems, tools and techniques.

Requirements

  • 3+ years of project management experience in a technical environment
  • Strong understanding of product development methodologies
  • Ability to work cross functionally across multiple roles and stakeholders
  • Collaborate well in a fast-paced, interdisciplinary team
  • Healthcare product and/or startup working experience preferred but not required

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech
  • Competitive compensation (commensurate with experience) including stock options
  • Full benefits (medical, dental, vision)
  • 401(k) contribution opportunity
  • Full time remote as an option

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Recruiting Pals is hiring a Remote Project Manager - Remote

Position Overview

The Project Manager will manage complex projects from planning through delivery. This individual will report directly to the VP, Product & Design and liaise between project members, cross functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.

Responsibilities

  • Partner with product managers and engineers to plan and manage the execution of product deliverables
  • Develop and monitor Key Performance Indicators (KPIs) related to project execution
  • Recommend process improvements and share best practices with product and engineering leadership
  • Communicate project statuses and timelines to all levels of the organization
  • Ensure resource availability and allocation
  • Perform risk management to minimize project risks
  • Measure project performance using appropriate systems, tools and techniques.

Requirements

  • 3+ years of project management experience in a technical environment
  • Strong understanding of product development methodologies
  • Ability to work cross functionally across multiple roles and stakeholders
  • Collaborate well in a fast-paced, interdisciplinary team
  • Healthcare product and/or startup working experience preferred but not required

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech
  • Competitive compensation (commensurate with experience) including stock options
  • Full benefits (medical, dental, vision)
  • 401(k) contribution opportunity
  • Full time remote as an option

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Recruiting Pals is hiring a Remote Customer Success Manager - Remote

What you will do in this role?

This role will suit an intermediate professional with proven experience SaaS customer success. You will be entrusted with scaling our customer support team to evolve into a customer success function. You will be required to be self-driven and self-managed and adopt new ideas and technologies along the way.

What are some of the responsibilities in this role?

Customer onboarding, training, and support

Firefighting during account escalations

Providing high-quality product support for customers, partnering with them to effectively resolve their issues through email, chat, and phone

Creation of Knowledge base content (articles, gifs, loom videos)

Analyzing key account statistics and performance metrics to identify pain points and educate clients to drive campaign improvement

Gathering customer feedback and sharing it internally to improve the product and/or establish better Customer Support practices

Analyzing customer data and helping them discover aspects of the product that are most beneficial to them

Carrying out periodic health checks to avoid churn

Leading the knowledge sharing effort derived from the voice of the customer between all departments of our company

Liaising with supporting teams (technical support, professional services, billing, and more) on behalf of our clients

Developing and ensuring continuous in-depth knowledge of the platform

Demonstrating the continuous value of our solutions by successfully renewing annual customers

Communicating thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies.

Diagnosing software issues and resolve escalated customer complaints engage using established processes

Providing support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)

Qualifications and experience:

A bachelors degree

SaaS experience

Intercom experience

SMS experience beneficial

Native level English, spoken and written - a must!

A proven track record of retaining and growing client relationships.

Ability to work in hyper-fast paced and changing environment

More about who we are looking for:

We are looking for someone who is:

A thoughtful and excellent at communicating through a variety of channels that require both written and verbal skills

A team player with the ability to manage multiple priorities and work with cross-functional team members at all levels within the business 

A creative thinker who is willing to challenge the status-quo professionally 

Passionate about  startups with a good understanding of the startup ecosystem, with strong work ethic and motivation to continuously contribute in a growing and fast-paced environment

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Recruiting Pals is hiring a Remote Program Manager

About Us:

Founded in 2015, Phil is a San Francisco-based Series C health-tech startup, pioneering a

software platform connecting all the key stakeholders in the specialty Pharma ecosystem

(patients, pharmacies, doctors, insurers and manufacturers). By solving a systemic problem with a holistic solution that engages all stakeholders, the Phil Platform delivers better outcomes while lowering systemic costs. We are a group of like-minded individuals from varying backgrounds with a passion to create a new and innovative healthcare platform, focused on patient experience and overall human wellbeing.

Ready to join our team of mission-driven, analytical, and passionate people? Currently, we are looking for a Program Manager to join our team!

Position Overview:

As a Program Manager, you will be seen as the primary point of contact and owner of customer relationships. The Program Manager will be responsible for oversight of existing client programs as well as the on-boarding of new customer programs. The Program Manager will be tasked with managing the pharmaceutical program as it relates to overall design and execution by providing excellent service and insights that will ensure success. This position is ideal for candidates that have excellent communication/project management skills and enjoy working with a diverse group of individuals in a fast-paced environment.

Job Duties:

  • Serve as the pharmaceutical manufacturers primary point of contact for all program needs and communications
  • Oversee successful launch of new pharmaceutical manufacturer program launches, including sharing and development of program assets, brainstorming ideas and process design
  • Cross functional leadership of internal teams as it relates to new and existing pharmaceutical programs and on-going needs
  • Collaborate internally on technology and process improvements for our platform and existing pharmaceutical manufacturer programs
  • Facilitate meetings both internal and client facing
  • Manage client reporting requests, scheduled and ad-hoc
  • Oversight of program repositories to ensure documents are organized and up to date
  • Provide program insights and areas for improvement by analyzing data on a regular cadence
  • Other duties as assigned

Our ideal candidate will possess the following:

  • Previous program/project management experience
  • Strong critical thinking skills; ability to make informed decisions quickly
  • Experience building and maintaining relationships, while working to drive continued engagement
  • Empathetic, positive attitude with a desire to help our team and clients reach their goals
  • Results-driven mentality, with the ability to problem solve and recommend solutions
  • Strong leadership skills with the capability to stay flexible in a fluid environment

Requirements:

  • 3+ years in a Program Management, Project Management, Operations Management,
  • or similar role
  • 3+ years working with pharmaceutical customers with a customer success and/or account management background
  • Must have exceptional communication skills, be highly organized, and able to collaborate effectively
  • Experience with Excel preferred

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+30d

Product Designer

Recruiting PalsSan Francisco, CA
B2CB2BDesignuiUX

Recruiting Pals is hiring a Remote Product Designer

Founded in 2015, Phil is a San Francisco-based Series D health-tech startup, pioneering a software therapy deployment platform for Specialty Pharmaceuticals that treat complex health conditions. Partnering with pharmaceutical manufacturers, Phil offers digital patient access services to improve health outcomes for patients by delivering affordable and timely access to high-cost Specialty therapeutics. We recently completed our Series D financing led by Warburg Pincus, with $122M in capital raised to date.

We are a group of like-minded individuals from varying backgrounds with a passion to create an innovative healthcare platform, focused on patient experience and wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Currently, we are looking for an exceptional Product Designer to join our team to help define and design the next generation of Phil platform to keep pace with our exponential growth.

For more information on Phil, visit https://phil.us/

 

Responsibilities

● Provide UX solutions for a wide range of products serving patients, doctors, pharmacists, and manufacturers

● Create pixel perfect UI for responsive web applications

● Contribute to the design system and brand guidelines

● Assist in user testing when necessary

● Occasional branding and marketing design tasks

 

Requirements

● 2+ years of product design experience

● Portfolio of UX and UI design for B2C or B2B products

● Good understanding of user interactions, and a keen eye for layout and color

● Collaborate well in a fast-paced, interdisciplinary team

● Healthcare product and/or startup working experience preferred but not required

 

Benefits

● Ground floor opportunity with one of the fastest-growing startups in health-tech

● Competitive compensation (commensurate with experience) including stock options

● Full benefits (medical, dental, vision)

● 401(k) contribution opportunity

● Full time remote as an option

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Recruiting Pals is hiring a Remote Strategic Account Director

Purpose of the Role:

This is a highly strategic role, responsible for overall client success and growth. The Strategic Account Director will be focused on managing an assigned book of business, developing relationships within the client organization, and driving revenue opportunities. The role is also responsible for gaining extensive knowledge of client strategy, operational goals, business needs, and other internal factors that provide opportunity for product adoption.

The Strategic Account Director will manage a client services team. As such, a big part of this role is to maintain the margins and profitability for their organization and growing the team as needed.

The Strategic Account Director is responsible for increasing and reporting on revenue per client as well as maintaining a Strategic Account Growth Plan for each client. This role is also responsible for assisting in the creation and maintenance of implementation and growth management tools required to accurately forecast and report on client revenue performance.

 

Duties and Responsibilities:

- Responsible for account retention, growth, and managing contract renewals for an assigned book of business

- Manage and mentor a client service team

- Accountable for the assigned book of business and its profitability and margins

- Develop strategic business plans to grow revenue through existing client growth

- Build “Trusted Advisor” relationships with key stakeholders and executive sponsors

- Assist clients in identifying, planning, and achieving short- & long-term strategic goals

- Identify new business expansion and adoption opportunities

- Manage internal resources efficiently to achieve client and company goals

- Leverage comprehensive understanding of company products and services to provide relevant adoption and recommendations for client solutions with ROI

- Interface with other internal teams to drive innovation and collaboration

- Build strong cross-functional relationships within client accounts

- Create high level SOWs as needed

- Lead business review meetings and create roadmaps with clients

- Understand and share industry trends, competitors, compliance

- Consult on product innovation and improvements

- Up to 30% travel

 

Skills, Abilities, and Experience:

- Management and P&L experience preferred

- Achieves growth and profitability goals

- Demonstrated success in client relationship planning, management, and growth strategy

- Prior experience in cross-functional roles and team collaboration

- Very Strong analytical and problem-solving skills

- Expertise in leading client adoption, measurement, and achievement of ROI

- Excellent organizational skills, ability to multi-task, and self-motivating

- Technical aptitude with ability to adapt, learn quickly, and teach others

- Excellent communication skills

 

Minimum Experience:

- 8+ years healthcare industry experience in sales, consulting, or strategic account management

- Experience working with healthcare related technologies, data, and software(s)

- Proficient use of MS Office Suite, Salesforce.com, project management tools, etc.

*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.

Behavioral Competencies:

- Attention to Detail

- Independent Self-Starter

- Highly Organized

- Critical Thinker

- Problem Solver

- Excellent Communicator

- Ability to Prioritize

- Teamwork & Collaboration

- Multi-Tasker with Strong Sense of Urgency

 

The Perks:

§  Enjoy Flexible PTO and flexible work hours

§  Full Vision, Dental and Healthcare - selected individual premiums paid by the company! 

§  401K Program with a 4% match

§  3 Weeks Paid Maternity/Paternity Leave

§  Weekly team lunches to celebrate victories

§  Paid Parking as well as Carpooling incentives

§  Laptop fitness stations

§  Ping pong conference table and Foosball

§  Free snacks and drinks

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Recruiting Pals is hiring a Remote National Sales Director

Purpose of the Role:
Sales “Hunter” role focused on driving net new MRR (Monthly Recurring Revenue) and annual revenue (ARR) for the organization. Prospect and close new business in a defined vertical, identifying new opportunities and selling within the healthcare vertical. Secure MSAs with new clients negotiating, price, term, scope, etc. Coordinate all sales resource needs (technical, legal, consulting and financial) as needed to support closing deals. Support recently closed sales for defined period of time to complete implementation and grow revenue through additional upselling and cross-selling within the customer.

*This will be a remote position with options to work in the MN or CA office.

Duties and Responsibilities:

  • Achieving & exceeding individual sales quota
  • Develop and manage relationships internally as well as within your respective industry vertical
  • Create and maintain a strategic sales plan
  • Prospect, identify, qualify, and close new sales opportunities
  • Create enterprise level proposals, contracts, and value assessments
  • Present to C-level executives and manage complex sales-cycles
  • Help build account plans with account team and strategies for each target account
  • Uncover customer needs and align to company solutions
  • Creatively identify new ROI-driven use cases
  • Accurately forecast sales activity and revenue achievement through quarter business reviews and weekly forecast calls
  • Share market insights, including product and competitive.

Skills, Abilities, and Experience:

  • Experience selling into the healthcare environment (payers, providers, hospitals/IDN, wellness)
  • Bachelor's degree
  • 5-10 years direct sales experience in a quota-carrying role in the software/technology sector
  • Experience in SaaS preferred
  • Experience managing and closing complex sales-cycles at all organizational levels
  • Track record of success in carrying a quota of $1m at a minimum
  • Track record of over-achieving quota (top 10%+ of company) in past positions
  • Proficient in MS Office, Salesforce.com, and other business software
  • Willingness and ability to travel approximately50%

Minimum Experience:

  • Bachelor’s Degree in Business, Healthcare or other related field
  • 5 years direct sales and/or business development experience in a quota-carrying role in the software/technology sector
  • Experience managing and closing complex sales-cycles at all organizational levels
  • Track record of success in carrying a quota of $1m at a minimum
  • Proficient in MS Office, Salesforce.com, and other business software
  • Experience selling into the healthcare environment (payers, providers, hospitals/IDN, wellness)


Behavioral Competencies:

  • Attention to Detail
  • Independent Self-Starter
  • Highly Organized
  • Critical Thinker
  • Problem Solver
  • Excellent Communicator
  • Ability to Prioritize
  • Team Work & Collaboration

• Medical insurance

• Dental insurance

• Vision insurance

• 401K

• 401K with company match

• Life Insurance

• Health Spending Account (HSA)

• Flex Spending Account (FSA)

• Flexible work schedule

• Paid holidays

• Paid time off

• Phone/Internet Stipend

• Employee Referral Program

• Parking available

• Community service programs

• Prescription drug coverage

  • Enjoy Flexible PTO and flexible work hours
  • Full Vision, Dental and Healthcare - all individual premiums paid by company!
  • 401K Program with a 4% match
  • 3 Weeks Paid Maternity/Paternity Leave
  • Weekly team lunches to celebrate victories
  • Paid Parking as well as Car Pooling incentives
  • Laptop fitness stations
  • Ping pong conference table and Foosball

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