• Übernahme von Projekten aus dem Vertrieb und Hauptansprechpartner/in für Partner und Kunden
• Unterstützung der Kunden bei Fragen und Problemen während des Projekts
• Koordination von Projekten, Sicherstellung reibungsloser Kommunikation, rechtzeitiger Termine und Meilensteinverfolgung
• Durchführung von Meetings, Präsentationen, Kick-Offs und Workshops
• Organisation von Schulungen und Vorlagenanpassungen zusammen mit unseren Anwendungsspezialisten
• Koordination der Installation zusammen mit unserer technischen Beratung
• Sicherstellung einer erfolgreichen Implementierung durch Schulungen, Systemeinrichtung und Übergabe
• Aufbau langfristiger, vertrauensvoller Beziehungen zu Kunden und Partnern

• Bachelor- oder Masterabschluss in IT, Betriebswirtschaft oder vergleichbarem Bereich
• Mindestens 5 Jahre Erfahrung im Projektmanagement mit mehreren Projekten gleichzeitig im Healthcare IT Bereich
• Sehr gute Kommunikations- und Präsentationsfähigkeiten
• Zuverlässige, eigenständige Arbeitsweise
• Kundenorientierung und Engagement für den Erfolg der Kunden
• Fließend in Deutsch und Englisch

• Die Möglichkeit, zu einem hochmodernen Medizinsoftware-Produkt beizutragen, das schnelles Wachstum und bedeutende Finanzierung durch erstklassige Investoren und EU-Förderungen erfährt.

• Arbeit an einem sinnvollen Produkt, das das Gesundheitswesen und das Leben der Menschen positiv beeinflusst.
• Sei Teil eines positiven, hochqualifizierten und internationalen Teams.
• Jobticket, Jobrad, Corporate Benefits Portal und weitere Benefits.
• Individuelles Entwicklungsbudget und LinkedIn Learning Lizenz zur Unterstützung deines beruflichen Wachstums.
• Flexible Arbeitszeiten und ein hybrides Arbeitsmodell (bis zu 100% Remote möglich).

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• Create and refine a sales playbook tailored to our key customer segments and products, ensuring the sales team has the tools they need to succeed. 
• Improve and implement processes and tools for customer qualification and discovery.  
• Maintain and further develop the setup of Smart Reporting’s CRM system.  
• Review and optimize our quoting and invoicing processes and establish quoting in our CRM system.  
• Establish and maintain sales dashboards and a reporting framework to facilitate data-driven decision-making.  
• Assist in the development of sales training materials, ensuring the team is well-equipped to meet their goals. 

Additional Information: 

• Duration: This is a contract position for 6 to 12 months, with the potential for a permanent role afterward. 

• Location: This role is eligible for fully remote within Germany or the UK  

• Part-Time Option: We offer flexibility in working hours, with a minimum commitment of 25 hours per week. 

• You have a Bachelor’s degree in Business Administration or a related field or equivalent education.  
• Relevant internship or work experience in sales operations, preferably within a start-up environment. 
• Proficiency in CRM systems, with experience in HubSpot being a significant advantage. 
• Hands-on, independent, and detail-oriented approach to work, with a strong commitment to improving sales processes and outcomes. 
• Business fluent proficiency in English; German is a plus. 

• The opportunity to contribute to a cutting-edge medical software product with rapid growth and significant funding from top-tier investors and EU grants
• Working for a meaningful product that positively impacts healthcare and people's lives
• Joining a positive, highly skilled, and international team
• Individual development budget to support your professional growth
• Jobticket, Jobrad, and further Benefits
• Flexible working hours and up to 100% Remote work possible
• Competitive compensation

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Smart Reporting is an innovative digital health start-up that aspires to change the doctor-patient reporting relationship - globally and forever.

If you are seeking to be part of defining the future of the diagnosis and reporting pathway; if you like to roll-up your sleeves and engage with healthcare professionals in understanding unmet needs in the current reporting practices, improving the current use of data to guide subsequent clinical decisions; and if you like to work in partnership with HCPs, hospital IT specialists, and AI specialists, then we at Smart Reporting would be glad to have you on the team.

Smart Reporting's products are rooted in a deep understanding of clinical workflows and in doing so they enable faster data input at diagnosis and reporting while simultaneously ensuring better output of complete, holistic, and actionable data.

Contribute to something that makes a difference!

Tasks& Responsibilities:

• Serve as the central point of contact for product training and demonstrations
• Improve and develop training concepts, materials, and tools for our Smart Reporting products
• Provide high-quality education on all aspects to customers and partners
• Foster adoption and steer the customer from the first interaction towards happily using our product
• Understand customer's user workflows and interaction with legacy software as well as our new product to ensure best use of our solution
• Support Sales and the Partner Success Team by providing product demonstrations

• Bachelor’s or Master’s degree in IT, Medical Engineering, Radiology or similar; alternatively, experience as an MTRA or in the healthcare sector
• In-depth knowledge of medical terminology and abbreviations
• Experience in training within clinical and technical environments
• Highly hands-on, independent, and customer-focused approach
• Ability to oversee multiple customer projects simultaneously
• Highly reliable with excellent communication skills
• Business fluent proficiency in German and English
• Willingness to travel to customers' site up to 2-3x per month

Preferred Qualifications:

• Experience with Learning Management Systems (LMS)
• Familiarity with clinical workflows in radiology and the use of speech recognition software

• The opportunity to contribute to a cutting-edge medical software product with rapid growth and significant funding from top-tier investors and EU grants
• Working for a meaningful product that positively impacts healthcare and people's lives
• Joining a positive, highly skilled, and international team
• Individual development budget to support your professional growth
• Jobticket, Jobrad, and further Benefits
• Flexible working hours and up to 80% Remote work possible
• Competitive compensation

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