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snowflakecomputing


There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.

snowflakecomputing is hiring a Remote Principle Sales Engineer

Build the future of data. Join the Snowflake team.

We are looking for a Sales Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. In this role it is crucial to bridge the gap between data and business and demonstrate how data will help achieve business goals. As a thought leader, the ideal candidate will possess a unique blend of technical expertise and business acumen, with a proven track record in data and analytics leadership roles.

As a Snowflake Sales Engineer you must share our passion about reinventing the data management space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. 

In this role you will get to:

  • Present Snowflake technology and vision to executives and technical contributors at prospects and customers
  • Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation
  • Immerse yourself in the ever-evolving industry, maintaining a  deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them.
  • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing

On day one we will expect you to have: 

  • 7-8 years of industry experience with a minimum of 3 years within a pre-sales environment
  • Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
  • Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies 
  • Hands-on expertise with SQL and SQL analytics
  • Ability to connect a customer’s specific business problems and Snowflake’s solutions
  • University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred 
  • Experience with GSIs (EY, Deloitte, Accenture, etc),  would be beneficial, but not required.
  • Experience on mapping business challenges to data solutions

About Our Team: 

Our Sales Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone.

About Snowflake: 

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  

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snowflakecomputing is hiring a Remote Senior Cloud Support Engineer - US Public Sector (Weekend Shift)

Build the future of data. Join the Snowflake team.

Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections.  

Snowflake’s values are key to our approach and success in delivering world-class Support.  Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do.

Snowflake’s Support team is expanding! We are looking for a Senior Cloud Support Engineerwho likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking.

MANDATORY REQUIREMENTS FOR THE ROLE:

  • The position may require access to U.S. export-controlled technologies, technical data, or sensitive government data.
  • Employment with Snowflake is contingent on Snowflake verifying that you: (i) may legally access U.S. export-controlled technologies, technical data, or sensitive government data; or (ii) are eligible to obtain, in a timely manner, any necessary license or other authorization(s) from the U.S. Government to allow access to U.S. export-controlled technology, technical data, or sensitive government data.

SPECIAL REQUIREMENTS:

  • Participate in pager duty rotations during nights, weekends, and holidays
  • Applicants should be flexible with schedule changes to meet business needs

As aSenior Cloud  Support Engineer, your role is to delight our customers with your passion and knowledge of the Snowflake Cloud Data Platform.  Customers will look to you for technical guidance and for advice in addressing their product usage and issue needs.  You will be the voice of the customer into Snowflake’s product and engineering teams for product feedback and improvements.  You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements.  Ideally, you have worked in a 24x7 environment, handled all tiers of support issues, been on-call during weekends, and are familiar with Salesforce Service Cloud.

Based on business needs, you may be assigned to work with one or more Snowflake Priority Support customers.You will develop a strong understanding of the customer’s use case and how they leverage the Snowflake platform. You will deliver exceptional service, enabling them to achieve the highest levels of continuity and performance from their Snowflake implementation.

YOU WILL:

  • Provide email, web, and phone support to Snowflake customers and partners
  • Utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues 
  • Document known solutions to internal and external knowledge base
  • Submit well-documented bugs and feature requests arising from customer submitted requests and work with Engineering towards a resolution. 
  • Work on technical and non-technical projects
  • Provide support coverage during holidays and weekends based on business needs
  • This will be a First Shift weekend role. Hours: Saturday - Wednesday 7am - 4pm PST.

OUR IDEAL SENIOR CLOUD SUPPORT ENGINEER WILL HAVE:

  • Bachelor's or Master's degree in Computer Science or equivalent discipline
  • 5+ years experience in a Technical Support environment or a similar technical function in a customer-facing role
  • Experience in a designated customer-focused support role providing a personalized support experience with a deeper knowledge of customer environment
  • Good understanding of Amazon AWS (SQS, SNS, API Gateway, S3, Route 53) and/or similar services in Microsoft Azure ecosystems, Google Cloud
  • Experience in ETL, ELT tools like AWS Glue, EMR, Azure Data Factory, Informatica, Data Pipelines
  • Experience in Spark, Kafka systems
  • Experience in using 3rd Party troubleshooting tools like Wireshark, Fiddler, Process Monitor/Explorer
  • Experience in analyzing the tcpdump, Fiddler Trace. Capturing the heap dump and analyzing the heap dump
  • Capturing the Stack trace and analyzing the trace
  • Foundational SQL experience/usage
  • Experience troubleshooting database connectivity issues using a variety of methods (client software, drivers/connectors)
  • Experience in Configuring/Troubleshooting Drivers like ODBC, JDBC, GO, .Net 
  • Excellent ability to troubleshoot on a variety of operating systems (Windows, Mac, *Nix) 
  • Good understanding of the technical fundamentals of the Internet. You should have knowledge of internet protocols such as TCP/IP, HTTP/S, SFTP, DNS as well as the ability to use diagnostic tools to troubleshoot connectivity issues
  • Debugging / Development experience in  Python, Java or Scala 
  • Excellent writing and communication skills in English with an attention to detail
  • Strong teaming skills in a highly collaborative environment and the ability to function in global arenas

NICE TO HAVES:

  • Experience working with big data and/or MPP (massively parallel processing) databases
  • Understanding of Data Warehousing fundamentals and concepts
  • Database migration and ETL experience
  • Scripting/coding experience In any of the following: .Net, NodeJS, R, GO
  • Experience supporting applications running on either Amazon AWS or MS Azure
  • Experience with virtualization solutions (VMware, Docker, Virtualbox, etc)
  • Understanding of cloud computing security concepts

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Educational Services Coordinator

Build the future of data. Join the Snowflake team.

Snowflake is seeking an Educational Services Coordinator (Japan) dedicated to supporting all aspects of technical training delivery and providing customer support primarily for our customers/partners/internal teams located in APAC, with a focus on the Japan region.

This position will be part of the Education Services Operations team and work closely with delivery, curriculum development, and other program teams to manage the day-to-day of a fast-paced customer training business. This role requires solid experience with LMS and eCommerce administration, coordination of virtual and onsite training events, public class management, customer support, and financial and analytical reporting.

Primary Responsibilities:

  • LMS administration to create and support public and private training events in multiple timezones, regions, currencies, etc. as well as other training offerings like On-Demand Courses and Certification Exams. 
  • Provide support for the SnowPro Certification program including candidate inquiries, account management, exam registrations, badge issuance, and policy enforcement.
  • Manage regional public and private class schedules, instructor assignments, facility/classroom reservations, student registration, class rosters, post-class surveys, and instructor-led class logistics.
  • Provide eCommerce support and assist with customer payment issues, refunds, discounts, invoicing, and general inquiries.
  • Provide support as needed for global customers and internal teams which will require after/off-hours support. 
  • Accurately maintain monthly/quarterly revenue, expense, utilization, and enrollment data and reports.
  • Accurately maintain backlog reports and ensure customers are notified of unused purchases and expiration dates.
  • Create and maintain internal “How To” articles, process documentation, notification templates, etc.
  • Provide internal LMS system support by responding to inquiries regarding instructor assignments and system access.
  • Coordinate the distribution of training materials to customers via the LMS platform in accordance with Snowflake policies.
  • Manage the provision and distribution of student lab access as required.
  • Basic Salesforce knowledge of opportunities, quotes, accounts, contacts, etc., and the ability to build and maintain Salesforce reports.
  • Communicate with regional sales teams to provide public schedule updates, promotions, course updates/releases, and other announcements as needed.
  • Provide timezone-specific coverage for Japan as needed.

Key Focus Areas:

  • Customer support: Providing exceptional support to our current and potential customers and partners through cases, email, chat, documentation and FAQs.  
  • Customer Training Business Knowledge: Keen understanding of the business requirements to meet revenue and margin goals. Familiarity with technical training techniques and methodology that creates a highly effective end-user training experience.  
  • Provide excellent customer and instructor support for Japan deliveries along with general coverage for all global clients.
  • Training delivery: Participate in weekly scheduling meetings with Delivery management and provide required data for keep/cancel decisions, confirm and communicate instructor assignments, and ensure the LMS, Instructor Schedule and all related reports are accurate. 

Our Ideal Candidate:

  • BA/BS degree and 3-5 years of experience with resource and customer training coordination.
  • Exceptional communication skills while multitasking in a fast-paced environment
  • Able to provide bilingual support in Japanese and English
  • Self-starter who can prioritize and accurately complete work on concurrent projects and tasks with minimal supervision
  • Acute attention to detail
  • Learns quickly and takes both initiative and responsibility for their work
  • Adept at process formulation and cross-functional collaboration
  • Knowledge of SeerTech (LMS), Salesforce/Financial Force, GSuite (ex. google sheets/docs, Gmail, groups, calendar), Slack, Salesforce Cases (or other case management tools), MS Excel, SurveyMonkey, Tableau (or other BI tools) is a big plus!

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snowflakecomputing is hiring a Remote Sr. Service Practice Manager

Build the future of data. Join the Snowflake team.

 

AS A SR. SERVICES PRACTICE MANAGER YOU WILL :

  • Report to a Practice Director on the Americas team, aligned to a specific region
  • Be aligned to Sales District Managers and Account Executives in your region
  • Be responsible for both services sales enablement/execution and services delivery success for your accounts, focus on both quarterly bookings targets (for Professional Services & Training) and utilization targets
  • Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team, you will also be
  • Be the Professional Services point of contact for your accounts, through the following:
    • Help create and execute on the overall vision for services - both sales and delivery 
    • Own the services delivery roadmap (proposals, closing services opportunities and delivery)
    • Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients
    • Develop scope and associated SOWs for customer services engagements
    • Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success
    • Understand and help optimize business operations processes for services sales
    • Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team)
    • Provide bookings forecast and demonstrate strong command of your book of business
    • Align services engagements to key customers business outcomes
    • Drive alignment with executive sponsors and/or customer stakeholders
    • Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery
    • Serve as the initial point of escalation for customer and project team 
    • Own project outcomes and manage project financials (revenue forecasting and expense management)
    • Maintain a high level of customer satisfaction as reflected in customer survey scores
    • Collaborate with Education Services team for training delivery 
    • Provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc)
    • Deep collaboration with AE/SEs on the account for account strategy
  • Own and contribute to internal process improvements across the enterprise teams and broader Professional Services organization

OUR IDEAL SR. SERVICES PRACTICE MANAGER WILL HAVE :

  • 10+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting
  • Direct experience in a Data Warehousing, Business Intelligence and/or Cloud field
  • Proven track record of meeting booking, utilization, and consumption (or similar) targets
  • Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
  • Strong organizational skills, ability to work independently and manage multiple projects simultaneously
  • Bonus Points: Experience in a client support and advisory technical role (solution architect, system administrator, technical account manager or equivalent)

WHY JOIN OUR PROFESSIONAL SERVICES TEAM :

  • Unique opportunity to work on a truly disruptive software product
  • Get unique, hands-on experience with bleeding edge data warehouse technology
  • Develop, lead and execute an industry-changing initiative
  • Learn from the best! Join a dedicated, experienced team of professionals

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snowflakecomputing is hiring a Remote Solutions Architect, AI/ML

Build the future of data. Join the Snowflake team.

We are looking for people who have a strong background in data science and cloud architecture to join our Professional Services team to help create exciting new offerings and capabilities for our customers! This team will be working with customers using Snowflake to expand their use of the Snowflake Data Cloud to bring data science pipelines from ideation to deployment, and beyond using Snowflake's features and its extensive partner ecosystem. The role will be more strategic, advising our clients on best practices and advice to implement Data Science workloads on Snowflake.  You will be designing solutions based on requirements and coordinating with customer teams, and where needed Systems Integrators, while maintaining oversight and direction to ensure successful outcomes

AS A SOLUTIONS ARCHITECT - AI/ML AT SNOWFLAKE, YOU WILL :

  • Be a technical expert on all aspects of Snowflake in relation to the AI/ML workload.
  • Provide customers with best practices and advise as it relates to Data Science workloads on Snowflake
  • Build, deploy and ML pipelines using Snowflake features and/or Snowflake ecosystem partner tools based on customer requirements.
  • Work hands-on where needed using SQL, Python, Java and/or Scala to build POCs that demonstrate implementation techniques and best practices on Snowflake technology within the Data Science workload.
  • Follow best practices, including ensuring knowledge transfer so that customers are properly enabled and are able to extend the capabilities of Snowflake on their own
  • Maintain deep understanding of competitive and complementary technologies and vendors within the AI/ML space, and how to position Snowflake in relation to them
  • Work with System Integrator consultants at a deep technical level to successfully position and deploy Snowflake in customer environments
  • Provide guidance on how to resolve customer-specific technical challenges.
  • Support other members of the Professional Services team develop their expertise.
  • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing.

OUR IDEAL SOLUTION ARCHITECT - AI/ML WILL HAVE : 

  • Minimum 10 years experience working with customers in a pre-sales or post-sales technical role.
  • Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
  • Thorough understanding of the complete Data Science life-cycle including feature engineering, model development, model deployment and model management.
  • Strong understanding of MLOps, coupled with technologies and methodologies for deploying and monitoring models. 
  • Experience and understanding of at least one public cloud platform (AWS, Azure or  GCP)
  • Experience with at least one Data Science tool such as AWS Sagemaker, AzureML, Dataiku, Datarobot, H2O, and Jupyter Notebooks,
  • Hands-on scripting experience with SQL and at least one of the following; Python, Java or Scala.
  • Experience with libraries such as Pandas, PyTorch, TensorFlow, SciKit-Learn or similar.
  • University degree in data science, computer science, engineering, mathematics or related fields, or equivalent experience

BONUS POINTS FOR HAVING : 

  • Experience with GenerativeAI, LLMs and Vector Databases,
  • Experience with Databricks/Apache Spark
  • Experience implementing data pipelines using ETL tools
  • Experience working in a Data Science role
  • Proven success at enterprise software 
  • Vertical expertise in a core vertical such as FSI, Retail, Manufacturing etc.

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snowflakecomputing is hiring a Remote Professional Services Solutions Director

Build the future of data. Join the Snowflake team.

The Solutions Director role is part of the Snowflake Professional Services Team. Our purpose is to accelerate customer adoption and drive customer business objectives. We do this through a portfolio of services, delivered by world class consultants that leverage our leading practices, methodologies and tools. 

The Solutions Director is responsible for the health and growth of the service offerings for Snowflake Professional Services and the coordinated global go-to-market strategy.

This leader develops the right offerings, formulates the pricing strategy, analyzes portfolio performance, and recommends improvements. Working with Professional Services leadership, Sellers and Delivery consultants you will maintain and build a thriving offering portfolio with a focus on customer success and driving healthy adoption. You will craft the positioning and messaging of offerings and ensure they are included in relevant marketing and enablement efforts across Snowflake. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits will be essential.

The environment is fast-paced, upbeat, high growth, and highly collaborative. The right candidate seeks opportunities to be strategic, produce results, and receive recognition for outstanding work.  This is a highly influential, individual contributor role, reporting directly to the VP of Americas Professional Services.

RESPONSIBILITIES

  • Services product and programs: create, manage, and measure effective service offerings solving real customer problems in ways that drive product adoption, customer success and value realization.
  • Product lifecycle management: identify and intake new opportunities; build the business case; gather requirements as the advocate of the customer; help coordinate the standard bill of materials including scope and statement of work; refresh offerings bringing in efficiencies and driving costs down; and prioritize the roadmap for the portfolio with a 1–2-year vision.
  • Get results: take initiatives from conception to completion; tackle sophisticated problems in what can be at times an ambiguous environment; lead and influence cross functional teams; oversee portfolio offerings world-wide; provide insights and encourage standard methodologies; present strategy to key influencers and senior leadership.
  • Offering intelligence: become the authority on the buyers and users of your offerings. Use data (quantitative and qualitative) to form hypotheses and shape your portfolio strategy.  Determine methodology for attributing product consumption to PS offerings.
  • Product expertise: understand deeply how Snowflake is sold, branded, and consumed by customers. Work with product teams, learn the product roadmap and how new features may impact your offerings.
  • Marketing support and sales enablement: partner with product marketing to develop customer programs and incentives. Influence and support sales enablement by communicating the value proposition of your services.
  • Work with Partner Account team to develop Partner strategies to co-deliver and scale services delivery of offerings and network with implementation partners 
  • Work with the Professional Services teams to identify opportunities for new service offerings aligned with customer needs and define the value position, scope of services, and collateral for new offerings to present to leadership
  • Create and publish regular communication on the successful delivery of the offerings; harvest and promote both internal and external win stories

REQUIREMENTS :

On Day One We Will Expect You To Have: 

  • Bachelor’s degree, MBA preferred.
  • 10+ years of professional services experience, including experience in senior leadership roles
  • Services portfolio / product management experience including product lifecycle management
  • Outstanding analytical abilities with a strong financial and business sense.
  • Strong communication and presentation abilities tailored for different levels of the organization.
  • Proven leadership and management skills. Ability to plan, organize, negotiate, and establish priorities to achieve results. Rally local and remote teams around a vision.
  • Demonstrable track record of relevant accomplishments.
  • Self-motivated and well-organized; able to successfully manage multiple priorities and aggressive business goals.
  • High degree of intellectual curiosity and ability to learn and apply new concepts and technologies quickly.
  • Willing to travel up to 25%.

KEY PERFORMANCE INDICATORS :

  • Professional Services revenue and profitability of offerings
  • Achievement of KPIs for each offering and portfolio as a whole
  • Successful, just in time alignment of PS offering portfolio with Snowflake platform capabilities
  • PS offerings impact on Snowflake consumption revenue
  • Effective management of functional objectives

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snowflakecomputing is hiring a Remote Partner Development Director - Deloitte Americas

Build the future of data. Join the Snowflake team.

Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products.

The Partner Development Director role involves driving and nurturing relationships with our System Integrator (SI) partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these partners to drive growth. 

In this role you will be responsible to lead the relationship with Deloitte across the Americas.  The success of these partnerships is demonstrated by driving growth with our joint customers, delivering key Go-To-Market (GTM) programs, establishing critical executive relationships, enabling partners to grow their Snowflake competency, and delivering customer success.  

Your success depends on your ability to drive compelling business strategies, GTM motions and relationships with Deloitte. Strong communication, experienced strategic alliance leadership, and problem-solving skills are vital to excel in this role. 

KEY RESPONSIBILITIES:

  • Strategic Go-to-Market: Work closely with Deloitte to build comprehensive joint business plans.  Collaborate on joint GTM strategies including strategic objectives and target markets/industries.  Define joint industry solutions and offerings with that demonstrates capability while differentiating the partner. Achieve partnership goals including sales quota and marketing activities; this is a quota carrying position.
  • Practice Development: Inspire Deloitte to grow their practices with Snowflake. Evaluate their expertise, capabilities, and delivery quality and activate the GTM programs accordingly. Define certification growth plans and support enablement of the partner. Cultivate strong and lasting relationships with key Sr executives and decision-makers at the partner.
  • Results-oriented Partner Management: Effective and proven Partner Management skills will be necessary to manage the alliance development lifecycle.   This will require the ability to be a self-starter focused on building and owning the 360-degree relationship.
  • Cross-Functional Collaboration: Collaborate with other departments, such as product development, sales, sales engineering, professional services, legal and marketing, to ensure a seamless partner & customer experience. Share partner & customer feedback and insights with relevant teams to drive continuous improvement. This candidate will collaborate with a team of technical experts to drive solution building with our partners.
  • Co-Marketing Initiatives: Coordinate and execute co-marketing activities, including events, webinars, and content creation, to increase brand visibility and generate leads.
  • Deal Support: Assist Deloitte in navigating Snowflake’s partner program & sales process, including deal registration, proposal support, reporting and alignment with Sales Leadership. Collaborate with internal teams to ensure a smooth and efficient sales cycle.
  • Deliver on Performance: Monitor the performance and success of Deloitte related to specific metrics.  Important to have the ability to shift priorities, take risks and think outside of the box to deliver on key criteria.  

DESIRED EXPERIENCE:

  • A minimum of 15 years of partner experience, strategic alliances, sales, marketing, business development in technology 
  • Bachelor's degree (MBA preferred)
  • 8+ years channel sales or channel program management experience with accountability for revenue targets
  • Track record of success and established relationships with Snowflake’s System Integrators.
  • Working knowledge of Cloud environments is preferred.
  • Ability to manage global and regional business plans, track and articulate partner progress.
  • Strong executive presence and polish.
  • Excellent written and verbal communication skills. Strong problem-solving skills and ability to organize priorities in a dynamic environment.
  • Travel Required:  Estimated at 25-50% (variable)

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Director, PS&T Global Operations

Build the future of data. Join the Snowflake team.

The Snowflake Director of Professional Services & Training Global Operations is the ultimate hybrid and focuses on a mix of responsibilities within multiple areas of critical focus and required competence. They will be expected to work across and have experience in project and delivery management, quality assurance and delivery validation, operations field support, technology infrastructure as well as legal and compliance, financial management, and marketing and business development. The ability to effectively recruit, manage, and grow a team of skilled professionals and work cross-functionally with leaders across PS&T is critical.

The ideal candidate will possess an Operations background in the technology industry at a global scale and be comfortable engaging with senior stakeholders. The candidate must also have experience in presenting compelling presentations and demonstrate the ability to think strategically.  

RESPONSIBILITIES: 

Team Enablement:

  • Create training and development programs to enhance employee skills and knowledge 
  • Develop an approach to measure the effectiveness of programs and to proactively identify skill gaps or other areas of focus for future programs
  • Present a quarterly plan to be reviewed and validated across PS&T leadership for global enablement support among others

Project and Delivery Management: 

  • Own the tool infrastructure and methodologies to plan, execute, and monitor client projects
  • Allocate resources to ensure optimal utilization of staff
  • Implement risk management strategies to identify and mitigate potential project issues via data insights/reporting
  • Develop a “delivery methodology” built on Snowflake practices and products

Quality Assurance and Delivery Validation: 

  •  Ensure quality control processes to maintain service standards and deliverables 
  •  Continuously improve initiatives to enhance service delivery efficiency and effectiveness 

Ops Field Support:

  • Ensure “Ops partners” are aligned at the geo level globally and enact “dotted line” reporting to geo leads

Technology Infrastructure: 

  • Develop or maintain systems for day-to-day operations focused on in-house capabilities where possible to tune/specialize the business supporting infrastructure

Legal and Compliance: 

  • Oversee contract management support to streamline the execution of contracts and SOWs 
  • Focus on risk assessment and management to identify and address potential legal and compliance issues 

Financial Management: 

  • Work within accounting systems to manage invoices, expenses, and financial reporting 
  • Oversee budgeting and forecasting to plan for future growth and investment, including departmental budgeting in motion with Finance
  • Own reporting insights to drive business decisions based on team needs, trends, predictions, hot spots, etc. and ensure regular execution and delivery against the roadmap

Marketing and Business Development: 

  • Leverage Demand-gen Marketing support to promote services and attract new business as well as Internal Marketing support to promote services within internal functions 
  • Fulfill the Services Product marketing function within PS&T to own Services Products (collateral, positioning, value) and align them with Snowflake Marketing and Enablement functions 
  • Oversee the overall yearly plan for Marketing, comprised of individual marketing campaigns that will be run to fulfill priority goals, and develop an approach to measure the effectiveness of campaigns

Business Improvement: 

  • Program manage Snowflake PS&T’s business improvement initiatives (i.e. Operating Pillars) while embedding into the business and anticipating/driving initiatives forward in conjunction with leadership

REQUIREMENTS:

On Day One We Will Expect You To Have:

  • 15+ years of relevant industry experience in the Services Operations and/or Financial Planning & Analysis
  • Deep leadership and team management experience at a global scale, including hiring, onboarding, up-skilling and providing clear feedback to ensure employee engagement and growth
  • Experience developing tool infrastructure and methodologies to enable flawless project management
  • Ability to assess needs and allocate resources to ensure optimal utilization of staff, including a proactive supply & demand management to forecast future resource underages and/or overages
  • Hands-on experience in budgeting and forecasting, contract management, and working with or building project delivery and accounting tools to manage delivery, invoicing, expenses, and financial reporting 
  • Experience leveraging reporting insights to drive business decisions based on team needs, trends, predictions, hot spots, etc. and documentation of regular execution and delivery against the roadmap

WHY JOIN OUR PROFESSIONAL SERVICES TEAM AT SNOWFLAKE?

  • Unique opportunity to work on a truly disruptive software product
  • Hands-on experience with bleeding edge data warehouse technology
  • Develop, lead and execute an industry-changing initiative
  • Learn from the best! Join a dedicated, experienced team of professionals

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Enablement Platform Engineer

Build the future of data. Join the Snowflake team.

As an Enablement Platform Data Engineer, you will play a pivotal role in translating raw data into actionable insights and tool efficiency within the sales enablement ecosystem utilizing Snowflake’s world-class Data Platform. Collaborating closely with your peers across the Enablement team, you will leverage advanced analytics to optimize & then automate our Content Management System (CMS), Knowledge Management System (KM), Learning Management System (LMS), and integrate data from Salesforce (CRM) and other relevant sources.

AS ANEnablement Platform Data EngineerAT SNOWFLAKE, YOU WILL:

  • Engage with sales teams, sales engineers, product marketing, and other stakeholders to understand their specific needs
  • Clean, preprocess, and validate raw data for accuracy and completeness in Snowflake
  • Analyze large, complex datasets across systems (CMS, LMS, KM, etc.) to optimize data flows within the sales enablement platform
  • Collaborate with data scientists, engineers, and domain experts to refine models, automation, and reporting
  • Develop predictive models to solve business problems such as personalized enablement, gamification, etc
  • Implement data-driven recommendations, improvements, reporting, and automation 
  • Clearly communicate technical concepts and results to both technical and non-technical stakeholders

 

OUR IDEALEnablement Platform Data EngineerWILL HAVE:

  • Master's in a quantitative field (Statistics, Mathematics, Computer Science, etc.) or relevant work experience
  • Proficiency in Python and SQL programming languages
  • Experience in consuming REST APIs
  • Strong understanding of statistical modeling, machine learning algorithms, and data visualization techniques.
  • Experience with relevant tools and frameworks such as TensorFlow, PyTorch, or scikit-learn.
  • Excellent problem-solving skills and the ability to thrive in a fast-paced, collaborative environment
  • Working knowledge of OLAP systems (such as Snowflake) and visualization software (such as Tableau or Streamlit)
  • Certifications or knowledge of sales enablement or relevant technologies (CMS, LMS, KM, etc.)
  • Knowledge of CRM systems and their integration with sales tools
  • Familiarity with content management and creation tools (Slido, Kahoot, etc.)

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Industry Field CTO, Retail

Build the future of data. Join the Snowflake team.

Are you passionate about taking new ideas and innovation to market? Have you successfully applied technology to solve business problems in the Retail & CPG industry? If so, we have a strategic opportunity to use your expertise across Data, Cloud and AI to drive transformational changes in the Retail & CPG industry in a highly visible role collaborating with internal and external leadership.

Snowflake is actively seeking an Industry Field CTO for Retail & CPG to join our Field CTO Organization. In this role,  you will work side-by-side with Snowflake’s strategic Retail & CPG customers. You will partner with our  Retail & CPG sales team, industry GTM, marketing, product management, and channel partners to create compelling solution offerings for customers. You will also drive co-innovation programs with customers via Snowflake’s technology and solutions sharing best practices, providing guidance around design patterns and  architecture.

You will act as a visionary and an innovative industry expert and have the opportunity to apply your successful track record of architecting, building, and  taking solutions to market that are applicable to various sub verticals in the industry, including apparel, department stores, e-commerce and CPG

IN THIS ROLE YOU WILL GET TO: 

  • Have direct involvement with our most strategic Retail & CPG customers and partners building trusted relationships with technical stakeholders, participate in product and solution briefings and lead workshops
  • Be the voice of the customer identifying industry trends, functional requirements and technical gaps to partner with product management for prioritization
  • Drive repeatability by creating Retail & CPG specific technical selling assets (reference architectures, use cases, demos, customer case studies and solutions)
  • Collaborate with our industry go-to-market team to prioritize  industry-specific capabilities in future product roadmaps and drive Snowflake’s Retail & CPG product vision into the market
  • Collaborate with counterparts in Global and Regional System Integration partners to jointly define Snowflake centric offerings for the Retail & CPG industry
  • Enable technical sales team and Retail & CPG communities of practice on industry trends, partner capabilities and solution offerings
  • Contribute and participate in industry marketing activities such as webinars, conferences, blogs etc.

ON DAY ONE WE WILL EXPECT YOU TO HAVE:

  • 10+ years of architecture experience building, consulting to, or implementing technology for the Retail & CPG industry
  • Are well-versed in the overall challenges impacting the Retail & CPG industry and application of use cases such as Inventory Management & Fulfillment, Customer 360 & Personalization, Marketing Optimization, Point of Sale Data Hub etc.
  • Broad range of experience with technical and design direction including large-scale database and/or data warehouse technology, ETL, analytics and public cloud technologies
  • Understanding of Data Science & Machine Learning concepts and applications in Retail & CPG industry
  • Familiarity with data providers and data aggregators (eg:, IRI, Nielsen, Epsilon etc)
  • Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
  • Experience working with C-level executives and an ability to quickly establish credibility with senior leadership
  • Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred
  • The ability to travel to customer sites, industry events and other related events as required

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Healthcare Director, Sales Engineering

Build the future of data. Join the Snowflake team.

Our Sales Engineering organization is seeking a Healthcare Director, Sales Engineering to lead a highly skilled pre-sales team focusing on our  federal practice. In this role you will act as a second line manager, managing a team of SE managers  as well as work directly with our sales team to understand the needs of our customers, strategize on how to navigate sales cycles, lead a team of sales engineers who provide value-based evaluation scenarios including demonstrations, labs, POCs, and pilots to close business. 

Reporting to the Industry VP, Sales Engineering, you will play a hands-on role in building a team of sales engineers and owning the revenue and consumption responsibilities for the group. 

This role requires experience within the federal/DOD/SLED space and to be located in the Greater DC Area. 

IN THIS ROLE YOU WILL GET TO:

  • Build and lead a team of sales engineers and SE managers who serve as our core product introduction, evaluation and education experts 
  • Coordinate cross functional dotted line resources to achieve your team goals
  • Partner with sales leadership to achieve regional quota and consumption targets and ensure customer success
  • Provide guidance to revenue leaders on sales strategy, product obstacles/gaps and represent the team’s needs to executive staff
  • Interpret complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions 
  • Collaborate and maintain a close working relationship with product, engineering, sales, marketing and services 
  • Play an active role in sourcing and screening potential candidates and managing the entire interview process 
  • Act as a player/coach working with your team on and delivering compelling presentations to customers and prospects
  • Innovate and implement strategies that will uplevel your teams skills

ON DAY ONE WE WILL EXPECT YOU TO HAVE:

  • 15+ years of industry experience in a pre-sales capacity with 5+ years of direct line management experience (hiring, training and retaining top talent)
  • Deep rooted knowledge and experience working within the Federal, DOD, SLED space
  • Located in the Greater DC Area 
  • Industry expertise within Data Warehousing, Business Intelligence, Data Analytics, Cloud Computing, and/or SaaS Solutions
  • Knowledge of and experience with the technical aspects of a SQL database ecosystem
  • Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
  • Ability to connect a customer’s specific business problems to Snowflake’s solutions
  • University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred 

ABOUT OUR TEAM:

Our Sales Engineers are customer obsessed and we believe in the unique business value we can add.  We value both transparency and uncompromising integrity.  We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone.

ABOUT SNOWFLAKE:

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.   

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Education Services AI Content and Advocacy Intern - Summer 2024

Build the future of data. Join the Snowflake team.

There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.

We’re looking for dedicated students who share our passion for ground-breaking technology and want to create a lasting future for you and Snowflake. The Snowflake Education Services team plays a crucial role in the mission of providing top-notch educational resources and training.  As part of Snowflake’s commitment to empower the next generation of data and AI professionals, we offer an education program for university students and professors with a wide range of learning resources.  

We are looking for a data science or machine learning student who is skilled in Python programming,  presentation and communication skills to assist in creating, curating, and presenting technical assets (tutorials, code-labs, presentations, and workshops) aimed at university students and professors. This role will create/curate and deliver Snowflake AI contents and drive awareness among academic students and developers on university campus and AI clubs.  While the candidate will be mentored in technical content development and presentation, given the potential remote nature of this position, it's essential that the candidate be able to work independently, seek guidance proactively, manage tasks and timeline appropriately.

WHAT WE OFFER:

  • Paid, full-time internships in the heart of the software industry
  • Post-internship career opportunities (full-time and/or additional internships)
  • Exposure to a fast-paced, fun and inclusive culture
  • A chance to work with world-class experts on challenging projects
  • Opportunity to provide meaningful contributions to a real system used by customers
  • High level of access to supervisors (manager and mentor), detailed direction without micromanagement, feedback throughout your internship, and a final evaluation

 

WHAT WE EXPECT:

  • Must be actively enrolled in an accredited college/university program during the time of the internshipDesired Class Level: JuniorDesired majors: Data Science, Machine Learning
  • Required coursework: Python Programming, AI/Machine Learning Concepts 
  • Recommended coursework:  Generative AI
  • Bonus Experience: Students who have been involved in university student AI/ML clubs.  Have done projects featuring AI/ML, Streamlit.    Have created technical tutorials, code-labs,  blogs; or created symposium posters for data science projects.  Publishing experience.  
  • Good written and verbal communication skills.  Programming skills:  Python, some SQL

 

WHAT YOU WILL LEARN/GAIN:

  • Snowflake AI skills 
  • Technical Content Development and Curation skills
  • Presentation and delivery skills

 

POSSIBLE TEAMS/WORK FOCUS AREAS:

  • Assist in creating or curating and presenting tutorials and code-labs that aim to teach machine learning and generative AI basics using Snowflake and Python. 

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snowflakecomputing is hiring a Remote Partner Incentives Program Analyst

Build the future of data. Join the Snowflake team.

We are seeking a highly motivated financial Analyst to join our team and support our partner incentive portfolio. In this role, you will be responsible for analyzing the financial data related to partner incentives, assisting in management of partner programs, and providing insights to optimize partner performance.

 RESPONSIBILITIES:

  • Support the fiscal month-end close processes, reconciliations and performing the variance analysis for partner programs.
  • Assist with monthly and quarterly financial reporting for partner programs. Process monthly incentive payment accurately and in a timely manner, ensuring compliance with established policies and procedures.  
  • Investigate and resolve discrepancies or issues related to incentive payments, working closely with internal and external teams as needed.  
  •  Review and approve the POs for partner payments in accordance with established policies, budgets, and procedure
  •   Collaborate with cross functional teams, including Finance, Sales Operations, IT and Legal to drive process improvements and automation initiatives.. 
  •   Document procedures, workflows and best practices related to partner programs, financial processes and reconciliation.  
  • Support ad-hoc analysis for annual planning and budgeting cycles related to partner programs.   
  •  Work with accounting teams on tracking and reporting partner program impact

QUALIFICATION:

  •  Bachelor’s degree in finance, Accounting, Business Administration or related field. Advanced degree or professional certification (CFA, CPA) is a plus
  • Strong attention to detail and organizational skills, with the ability to manage priorities and meet deadlines in a fast-paced environment.  
  • Excellent communication skills and interpersonal skills, with the ability to collaborate effectively with cross functional teams
  • Minimum five years prior experience in Sales Finance & Operations, Finance, Channel Finance 
  • Prior experience supporting Channel/Alliances/Partner organizations and/or GTM investments is a plus
  •  Proficiency in MS office Suite and G-Suite   
  • Experience with BI and Data Visualization tools is a plus

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snowflakecomputing is hiring a Remote Partner Development Manager

Build the future of data. Join the Snowflake team.

Snowflake is experiencing exponential growth, and we are expanding our AMER GTM team for our application ecosystem. We’re hiring a Partner Development Manager to drive partners' success in building applications that are Powered by Snowflake.  The Partner Development Manager will be part of the Data Cloud Product team within Alliances and focus on the partnership with strategic vertical organizations who design, build,  launch & monetize new data applications that leverage the Snowflake Data Cloud and marketplace.  The Partner Development Manager will play a pivotal role in leading the GTM capabilities of these partners in the US.  We are looking for a builder, team player and future leader to win the hearts and minds of our Data Cloud Product Partners.

AS A PARTNER DEVELOPMENT MANAGER, YOU WILL:

  • Be accountable for the success of our Powered by Snowflake partners, measured through validated applications, consumption, pipeline generation, solution adoption and co-selling with the Snowflake field.
  • Engage directly with strategic customers and partners as a primary point of contact.
  • Develop innovative business models that align with Snowflake and partner objectives.
  • Work collaboratively with the customer executive team to build a comprehensive joint business plan.
  • Collaborate with Marketing and Sales teams to build joint go-to-market plans, marketing engines and sales strategies.
  • Develop joint sales plays that effectively position partner solutions in conjunction with the core benefits of Snowflake.
  • Drive sales enablement efforts around partner solutions across the global Snowflake sales organization; be the partner evangelist within the Snowflake sales organization.
  • Build effective and collaborative relationships with our sales teams.

OUR IDEAL PARTNER DEVELOPMENT MANAGER WILL HAVE THE FOLLOWING:

  • Minimum 8 -10 years of relevant sales, business development or alliances experience.
  • Proven success in directly managing customer and partner relationships toward business outcomes.
  • Strong business and financial acumen and an ability to forge creative solutions.
  • You have demonstrated the ability to effectively collaborate across functional teams to support customer/partner success.
  • An understanding of usage-based business models.
  • Strong skills in multitasking, communication, negotiation, organization, and teamwork.
  • An ability to work independently to solve problems and deliver growth metrics.
  • Strong strategic selling/business development skills.
  • Snowflake is one of the fastest-growing technology companies in history.  We need talent who can navigate the chaos that comes with speed and change.
  • A growth mindset and a can-do attitude.
  • Experience in the cloud data and analytics market.
  • An MBA or advanced degree alongside a background working with or support Financial Services clients or partners is a plus.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Data Cloud Architect, Data Science

Build the future of data. Join the Snowflake team.

We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration.

Snowflake is rapidly growing our Systems Integrators Go To Market Initiatives . Systems Integrators are an integral part of Snowflake business to help customers unlock Power of Snowflake Data Cloud . We are looking for a self-driven, go-getter to help grow these SI's into profitable revenue streams and accelerate the growth of the business. 

Success in this position requires the candidate to be a ninja at managing relationships, execute programs, set goals and metrics, track and ensure progress. The candidate will also need help shape and deliver on a strategy to build mind share among Snowflake SI Partners.

We are seeking a candidate with a proven track record of successfully working with large SI  partners (it’s easy when everything is going fine) and strong business acumen in growing a business/ channel/ partnership. Candidate with knowledge on broader Platform ecosystem , products, competition  to influence and be the partner’s  trusted advisor 

As a DATA CLOUD ARCHITECT - SI PARTNERS, YOU WILL:

  • Help  Solution Providers/Practice Leads with the technical strategies that enables them to sell their offerings on Snowflake
  • Forward Strategic thinking -  quickly grasp the essence of new concepts and business value messaging 
  • Strong understanding of how SI make revenue through the Industry priorities & complexities they face and influence where Snowflake products can have the most impact for their product services
  • Help develop and launch joint differentiated solution offerings with SI Partners
  • Conversations with other technologists, providing presentations at the C-level.
  • Forward Strategic thinking -  quickly grasp the essence of new concepts and business value messaging

OUR IDEAL DATA CLOUD ARCHITECT - SI PARTNERS WILL HAVE:

  • Providing technical product and deep architectural expertise & latest product capabilities with our Partner Solution Architect community
  • Expertise and hands-on experience in developing and deploying Machine Learning models through the full Data Science life cycle (data wrangling, feature engineering, model development, model deployment and monitoring).
  • Experience building ML models using machine learning frameworks and libraries such as scikit-learn.
  • Expertise in data science programming languages including Python, SQL, Scala, and/or Spark.
  • Hands-on experience with Cloud ML platforms such as Sagemaker, Azure ML, VertexAI, and/or MLFlow.
  • Experience building and deploying ML model pipelines using serverless and containerized computing including AWS Lambda, Azure Functions, Google Cloud Functions, Docker, Kubernetes etc.
  • Familiarity with MLOps and CI/CD processes and tools, such as GIT, Azure DevOps, Sagemaker Pipelines, Google Cloud Build 
  • Experience with developing AI/ML use cases including communicating AI/ML strategy and business value
  • Experience using Big Data or Cloud integration technologies such as Matillion, Azure Data Factory, AWS Glue, AWS Lambda, etc.
  • Experience with database technologies 
  • Strong experience with major cloud platforms and tooling, especially Azure or AWS, or Google Cloud
  • Strong CS fundamentals, including proficiency with data structures, algorithms, and distributed systems.
  • Fluency in multiple programming languages is a big plus.
  • Experience working with cross teams and product managers.
  • BS/MS/PhD in Computer Science or related majors.

MENTORSHIP:

We have a diverse team across the globe with different set skills , experience and tenureship. We have a team who celebrates the upleveling of their colleagues  in Knowledge across all areas and see you being successful with your Partners.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Practice Director, Professional Services

Build the future of data. Join the Snowflake team.

The Snowflake Professional Services Practice Director is the ultimate representation of extreme ownership for his/her designated Region/Vertical.  Operating in an environment of both direct reports and matrixed relationships, the ideal candidate will have a proven track record of successful leadership of Professional Services engagements in consulting or product services companies.

This position brings a mix of responsibilities with multiple areas of critical focus and required competence.  Practice Directors maintain relationships at all levels with Customers, Leadership, Sales Teams, Delivery Teams, Operations Teams, and Key Partners. Practice Directors are expected to sustain KPIs across multiple disciplines including, but not limited to Forecasts, Bookings, Revenue, and Staffing.

RESPONSIBILITIES :

Serving Customers:

  • Build deep, technical relationships with Customers to ensure Snowflake PS can serve the specific needs of current and future engagements
  • Coordinates pre-sales scoping of engagements to support customer’s services needs
  • Accountable for Customer Satisfaction and successful post sales delivery of engagements against scope and timelines in Services statements of work

Partnering with Sales:

  • Builds and maintains close relationships with Product Sales teams to build a continual pipeline of leads and opportunities for Professional Services and Education within territory
  • Leads the Professional Services Go-to-Market strategy and the Services and Product Education Sales activities for assigned territory
  • Provides technical and/or business consultative leadership for a specific practice at the pre- or post- sales level
  • Communicates pipeline activity to Professional Services leadership frequently on progress toward targets, and leverages executives appropriately and strategically to gain alignment and overcome Customer objections
  • Accountable for quarterly booking targets for Professional Services and Education

Practice Readiness:

  • Ensures appropriate levels of specialization in the practice are being achieved by utilizing online and in person training opportunities for the teams
  • Communicates pipeline activity to the Delivery teams and Resource Management to ensure visibility to upcoming resource needs
  • Recruits, hires, and drives performance for employees who can help grow and drive Snowflake's Professional Services' strategy, including senior and junior consultants, architects, Practice Managers, and Services Engagement Managers
  • Proactively provides input into the development of Practices' policies, procedures, and standards
  • Monitors Resource job performance and provides coaching, counseling, and motivation to maximize practice performance
  • Coordinates with Delivery Directors and Resource Management to staff Professional Services engagements with appropriate skills

Technical Expertise:

  • Demonstrates detailed Snowflake product knowledge from the vision of Snowflake and how it serves Customers of all sizes to how we solve for specific technical use cases
  • Understands the technical complexities of Cloud Computing, the competitive environment, and can confidently address Customer concerns and insecurities around Cloud adoption and migrations
  • Provides strong consultative skills and understanding of the services engagement model

REQUIREMENTS :

On Day One We Will Expect You To Have: 

  • Sales Minded individual with 10+ years of experience within the SaaS or cloud computing space, specifically within professional services/ delivery experience
  • Knowledge of the data warehousing, data management, analytics and/or cloud computing space
  • Experience selling professional services and managing to sales targets, working closely with cross functional teams including sales, pre-sales, legal, marketing and finance 
  • Experience with documenting scope, deliverables, and timelines in statements of work and managing service delivery to meet the expectations of executed contracts
  • Comfortable with Salesforce or other leading CRM tools
  • Experience presenting to internal and external key stakeholders, speaking to both  business and technical audience 
  • Ability to prioritize projects and deliverables (project management)

KEY PERFORMANCE INDICATORS :

  • Quarterly practice Professional Services and Education booking targets
  • Hire to Headcount targets within given timeframes
  • Snowflake consumption targets
  • Practice revenue targets
  • Engagement delivery quality
  • Effective management of Practice objectives

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snowflakecomputing is hiring a Remote Senior Sales Engineer, Retail/CPG

Build the future of data. Join the Snowflake team.

We are  looking for a Sales Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. 

As a Snowflake Sales Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. 

IN THIS ROLE YOU WILL GET TO:

  • Present Snowflake technology and vision to executives and technical contributors at prospects and customers
  • Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation
  • Immerse yourself in the ever-evolving industry, maintaining a  deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them.
  • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing

ON DAY ONE WE WILL EXPECT YOU TO HAVE: 

  • 7-8 years of industry experience with a minimum of 3 years within a pre-sales environment
  • Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
  • Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies 
  • Hands-on expertise with SQL and SQL analytics
  • Ability to connect a customer’s specific business problems and Snowflake’s solutions
  • University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred 
  • Experience with GSIs (EY, Deloitte, Accenture, etc),  would be beneficial, but not required

ABOUT OUR TEAM: 

Our Sales Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone.

ABOUT SNOWFLAKE: 

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.   

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

See more jobs at snowflakecomputing

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snowflakecomputing is hiring a Remote Senior Sales Engineer, Automotive

Build the future of data. Join the Snowflake team.

We are  looking for a Sales Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. 

As a Snowflake Sales Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. 

IN THIS ROLE YOU WILL GET TO:

  • Present Snowflake technology and vision to executives and technical contributors at prospects and customers
  • Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation
  • Immerse yourself in the ever-evolving industry, maintaining a  deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them.
  • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing

ON DAY ONE WE WILL EXPECT YOU TO HAVE: 

  • 7-8 years of industry experience with a minimum of 3 years within a pre-sales environment
  • Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
  • Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies 
  • Hands-on expertise with SQL and SQL analytics
  • Ability to connect a customer’s specific business problems and Snowflake’s solutions
  • University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred 
  • Experience with GSIs (EY, Deloitte, Accenture, etc),  would be beneficial, but not required

ABOUT OUR TEAM: 

Our Sales Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone.

ABOUT SNOWFLAKE: 

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.   

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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snowflakecomputing is hiring a Remote Account Executive, Federal

Build the future of data. Join the Snowflake team.

Our Federal team is expanding and we are seeking a qualified Account Executive with expertise in the industry. In this role you will use your creative prospecting skills to strategically pursue net new business and expand business for current customers. 

Your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. 

This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. You will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. Our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. 

AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL:

  • Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers
  • Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace
  • Prospect qualification and the development of new sales opportunities and ongoing revenue streams
  • Land, adopt, expand, and deepen sales opportunities with accounts in your region
  • Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan.
  • Work closely with cross functional teams including sales engineering, professional services, marketing, legal and finance. 

On Day One We Will Expect You To Have:

  • 10+ year’s field sales experience with consistent success meeting or exceeding sales objectives selling technical solutions and software products into the enterprise market.
  • Experience selling within the Fed/SLED/DOD space 
  • Demonstrable experience executing enterprise complex sales strategies and tactics within one of the following spaces Data Warehousing, Business Intelligence, Data Science and/or AI/ML 
  • A familiarity with solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
  • The ability to build our product and company like it’s your own, specificallydefining and executing sales plans to meet strategic & financial targets, leveraging industry, partner & Go-to-Market knowledge
  • This ability to provide open, honest and respectful feedback creating an inclusive work environment 
  • A reputation for Making Each Other Better: Resulting in long standing relationships with internal cross functional partners and the ability to create an inclusive work environment
  • Proven ability to independently manage, develop, and close new client relationships.
  • Experience hitting multi million $ revenue targets on an annual basis.

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snowflakecomputing is hiring a Remote Sales Engineering Communications Manager

Build the future of data. Join the Snowflake team.

Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more.

This SE Communications Manager role will be responsible for managing both executive and sales engineer communications programs to achieve desired business results.  This includes developing and delivering robust and innovative content and communications models and assets that enable and educate sales engineers and other Snowflake teams about Snowflake Sales Engineering.  In addition, this role will also help manage communication programs for our Strategy and Operations team.

This critical role is part of the SE Organization team and reports into the SE Strategy and Operations team.

  • Develop and implement and communications programs, channels and strategies that enable and educate the Snowflake Sales Engineering organization and monitor their success
  • Be the communications expert for the SE Executive Leadership Team
  • Implement strategic communications campaigns in partnership with other departments that will help further organizational goals 
  • Manage the creation of communications collateral for Snowflake Sales Engineering and ensure that it is consistent with the Snowflake brand and all other relevant guidelines
  • Be a part of and manage communications for technical programs that contribute to the success of the Sales Engineering organization
  • Leads cross functional teams to drive value added content creation, maintenance, and publication of our communications assets that enable our internal and external stakeholders
  • Write and contribute content to various external and internal newsletters, onboarding programs, and all other communications and enablement programs
  • Collaborate effectively with key stakeholders and subject matter experts to understand the needs of our customers and employees, and drive continuous optimization of our enablement and communications programs
  • Ability to participate in critical business or customer issues to help with communication

PREFERRED EXPERIENCE:

  • A bachelor's degree in computer science or business or equivalent 6-10 years work experience.
  • 7+ years of communications management and collaboration experience in the technology industry 
  • 7 + years of program management experience leading technology and/or communications programs
  • Excellent verbal and written communication skills. This includes skill in collaborating with subject matter experts and managers to help deliver business results.
  • A demonstrated ability to adapt to new technologies and learn quickly. 
  • High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both clients and internal teams alike, continuously striving for mutually-beneficial solutions.
  • Proficiency in Google toolsets (Google Docs/Sheets/Slides) and common communication and project management platforms eg. Wrike, Confluence, Coda.
  • Ability to apply critical thinking to complex concepts in a multi functional environment. 
  • Understanding of Data Warehouse fundamentals and concepts.
  • Excellent team player, able to work with virtual and global cross-functional teams.

ABOUT SNOWFLAKE: 

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.   

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

See more jobs at snowflakecomputing

Apply for this job