Strikingly, Inc.
Strikingly, Inc. is hiring a Remote Bilingual (Finnish-English) Customer Support
Job Description
We are looking for full-time bilingual Finnish customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.
This is a permanent remote, so you can work from anywhere!
Roles:
- support and understand our users' demands
- assist our users in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs
- answer questions about getting student discounts
- make our users' page look great
- e-commerce and form solutions
- translation tasks and product testing
Qualifications
We're looking for someone who:
- loves making customers happy!
- has great Finnish (native level) and English communication skills, both written and oral
- has customer support experience in a fast-paced environment
- knows how to deal with difficult customers/clients
- has good analytical and problem-solving skills
- has good accurate records keeping
- is a good team player
- is able to prioritize and multitask
- can work with minimal supervision
- can work during holidays and the weekends
- can work remotely and full-time (at least 40 hours per week; GMT+8 time zone); with own laptop/computer and a stable internet connection
Knowledge of Domains, SEO, and Analytics is a plus!
See more jobs at Strikingly, Inc.
Bilingual (Korean-English) Customer Support
Strikingly, Inc. is hiring a Remote Bilingual (Korean-English) Customer Support
Job Description
We are looking for full-time bilingual Korean customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.
This is a permanent remote, so you can work from anywhere!
Roles:
- support and understand our users' demands
- assist our users in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs
- answer questions about getting student discounts
- make our users' page look great
- e-commerce and form solutions
- translation tasks and product testing
Qualifications
We're looking for someone who:
- loves making customers happy!
- has great Korean (native level) and English communication skills, both written and oral
- has customer support experience in a fast-paced environment
- knows how to deal with difficult customers/clients
- has good analytical and problem-solving skills
- has good accurate records keeping
- is a good team player
- is able to prioritize and multitask
- can work with minimal supervision
- can work during holidays and the weekends
- can work remotely and full-time (at least 40 hours per week; GMT+8 time zone); with own laptop/computer and a stable internet connection
Knowledge of Domains, SEO, and Analytics is a plus!
See more jobs at Strikingly, Inc.