Position Title: Incident Manager

Schedule: THURSDAY-MONDAY, 1st shift -7am ET-4pm ET

*Please note that the schedule will initially be Mon-Fri 1st shift for initial training for the first few weeks.

As an Incident Manager on our team, you have the chance to use your hardware and software capabilities along with communications and team building skills to lead technical teams coming together to solve high priority/critical outages at the VA. As part of a two-man Incident Management team, you will work with system owners, application development and infrastructure support teams to investigate and diagnose system problems and defects and evaluate mitigation alternatives to bring systems and infrastructure back online. Your responsibilities include: setting up the Triage call when a high priority incident occurs, notifying and tracking that all required technical teams are present, leading the triage discussion following a script to capture the pertinent status information and coordinating discussions (as well as de-escalating finger-pointing) between technical teams as they work to diagnose the issue and develop mitigation options. You and your Incident teammate will also capture all of the pertinent information discussed on the call for the record and develop status emails/documents to keep Leadership apprised of the current effort.

Grow your skills by merging system knowledge and the use of modern system monitoring tools to improve VA enterprise reliability and improve the quality of services provided to veterans.

This is your chance to develop your skills in enterprise-level triage and incident resolution while gaining experience in VA system infrastructure. This work includes support during weekends or holidays as required.

Key Role:

• Support system SMEs with technical triaging of high priority incidents causing significant user impact; provide technical team leadership expertise; ensure troubleshooting effort is thorough and consistently structured.
• Provide technical expertise to develop executive reports to correctly portray the details of triage efforts.
• Lead technical SMEs in complying with ITIL best practices for Service management and Incident Response.
• Lead distributed technical teams toward resolution of issues through effective engagement and communication with stakeholders
• Exercise sound judgement in evaluation, assignment and escalation of issues
• Document findings and provide analysis of resolved issues to Leadership thought effective written communication

You Must Have:

• 4 years of experience working with IT Incident Response Operations
• Experience with ITIL Service Management and Incident Management
• Good verbal communications to include strong leadership voice
• Good written communication skills
• Strong critical thinking and error assessment capabilities
• Experience using Microsoft Outlook (email, calendaring, meeting setup) to setup meetings, manage calendars and receive, respond and send emails in various formats to include attachments and links.
• Experience using Microsoft Office, including Word, Excel, and PowerPoint to deliver Executive level status reports
• Must be willing to work 1^st or 2^nd shift that can include weekends and/or holidays.
• Bachelor degree in Computer Science, Electronics Engineering, or technical equivalent with 5 years of professional experience or a total of 13 years in lieu of education

Nice If You Have:

• Virtual team management experience

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

VetCentric is looking for an IT Project Liaison who can translate larger program goals into well designed IT plans and schedules, and who can relentlessly communicate across teams and with senior leaders to ensure program milestones are achieved. Utilize your project management expertise to help shape business processes and help lead the roll out of new technologies. In this role, you’ll engage with clients to collect, understand, and define their IT requirements, analyze and translate those requirements into project plans and milestones, and create realistic resource-loaded schedules to manage and report progress. You’ll advise and guide a high-performing IT team on the management of their overall portfolio against a backdrop of competing priorities and limited resources. You will write executive leadership-level communications.
You Have:

• Experience with supporting projects and programs in an IT/cybersecurity environment using project management life cycle methodology
• Experience with Business Process re-engineering and change management
• Experience with gathering, vetting, or prioritizing customer requirements
• Experience with creating executive level briefings and reports using Microsoft Office products
• Ability to provide solutions to complex problems and coordinate multiple projects simultaneously
• Ability to plan and execute IT project schedules and manage critical dependencies
• Ability to consolidate information and present to senior managers
• Ability to communicate with key stakeholders, process owners, and customers to manage expectations, eliminate gaps, and ensure success
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• HS diploma or GED and 18+ years of experience in a professional work environment or BS degree in CS, IT, or Engineering and 10+ years of experience in a professional work environment

Nice If You Have:

• Experience with the Veteran’s Affairs
• Knowledge of Project Online, Project Web Access, or Microsoft PowerAutomate
• Ability to pay strict attention to detail and manage both high profile/visibility tasks and granular project tasks in a fast-paced environment
• Possession of excellent customer service and organization skills
• Possession of excellent verbal and written communication skills
• PMP, CAPM, or ITIL v3 Foundations Certifications

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:
As an ATO System Steward on our team, you’ll use your experience to work with the Veterans Affairs (VA) to discover and mitigate their cybersecurity risks, understand and apply policies to address requests for information on cyber best practices, conduct risk assessments for specialized devices, support ATO activities for RMF steps 0-6, and provide information system security expertise to ensure the appropriate operational security posture is maintained for information systems. You will perform very detail-oriented system documentation and updates and collaborate closely with system owners and ISSOs to execute ATO support duties. You’ll work with your client to translate security concepts into actionable implementable solution recommendations to help the client make informed security decisions. This is your opportunity to act as an information security subject matter expert while broadening your skills in cybersecurity. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Must Have:

• Experience with managing complex system records in the Enterprise Mission Assurance Support Service (eMASS) tool.
• Experience with supporting system Authority to Operate (ATO) processes and creating artifacts, control implementation details, and POAMs.
• Experience with Information Security Continuous Monitoring (ISCM), RMF automation, and Comply to Connect.
• Experience with National Institute of Standards and Technology (NIST) security controls, the Governance, Risk Management, and Compliance (GRC) security documentation tool, Risk Management Framework (RMF), and security compliance processes.
• Experience with Federal Information Security Management Act (FISMA) and Federal Information System Controls Audit Manual (FISCAM) criteria.
• Ability to facilitate meetings, analyze authorization documents and associated artifacts against authorization requirements to identify gaps, establish a schedule to address outstanding authorization requirements, and coordinate directly with system team stakeholders.

Nice to Have:

• Experience with the VA
• Possession of excellent oral and written communication skills

AAbout Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

Work as an Application Performance Monitoring Engineer on our team as we help the customer overcome their most difficult challenges in performance monitoring. Gather customer application data and diagrams, leverage expertise in recommending baseline monitoring thresholds, recommend performance monitoring KPIs and SLAs, and provide monitoring tool infrastructure recommendations. Employ expertise in performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool. Use your customer service expertise to help manage tasks and organize large amounts of data to use for instrumentation into an enterprise monitoring solution. Provide technical solutions to a wide range of difficult problems. Provide on-the-job training to application POCs and event management. Develop and tweak documentation. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Basic Qualifications:

• 10+ years of experience with integration engineering
• 3+ years of experience in at least 2 of the following tools: AppD, Dynatrace, Splunk ITSI, SolarWinds or ScienceLogic with installing agents, forwarders, APIs, performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool
• 3+ years of experience with ServiceNow ITSM
• Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs
• Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution
• Experience with creating technical documentation.
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Ability to provide monitoring tool infrastructure recommendations

Educational Qualifications:

• Bachelors degree degree in Computer Science, Engineering, Math or technical equivalent, 10 years of experience or an additional 8 years of experience in lieu of education.
  

Additional Qualifications:

• Experience with the VA
• Experience with Splunk, SolarWinds or ScienceLogic a plus
• Experience with VA VistA
• Experience with the ServiceNow Visual Task Boards
• Experience in Agile and Scrum
• Ability to work with customers and manage schedules
• Possession of excellent verbal and written communication skills
• Public Trust

Clearance: Applicants selected may be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.​

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks of Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

As a Splunk Systems Engineer, Sr. on our team, you have the chance to implement best in class engineering strategies to support a large distributed clustered Dynatrace and Splunk environment consisting of Search Heads, Indexers, Forwarders, Splunk Enterprise Security (ES) app spanning security, performance, engineering, and operational roles. Be the engineering voice in helping recognize and onboard new data sources into Dynatrace and Splunk along with other monitoring tools, analyze the data for anomalies and trends, and building dashboards highlighting the key trends of the data. Analyze solutions for profiling, monitoring, reporting, and testing on the platform. Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective. Manage application availability, performance, and proactively find performance bottlenecks. Enable integration of Splunk Core, Splunk ITSI and Dynatrace development of the single pane of glass dashboard, including integration with ServiceNow ITSM. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

You Have:

• 4+ years of experience in a Splunk ITSI engineering role supporting SOC or NOC environments
• 3+ years of experience with business and IT Service monitoring, intelligent incident management and machine learning and predictive analytics
• Accredited ITSI Implementation Certification (a higher Splunk ITSI certification) or 3+ years experience in ITSI in a production environment can be substituted for certification
• Experience with Dynatrace or AppD and in data engineering with Splunk ITSI for both ingestion and extraction
• Experience in a production environment with performing and coordinating service decompositions for 2+ years & experience maintaining Splunk and Dynatrace and its underlying infrastructure
• Experience with Windows and Linux Operating systems, services, daemons, containers, and VMs
• Experience with troubleshooting and identifying root cause issues, service tree mapping, experience in alerting Service Now
• Experience in creating and maintaining TA's (technology add on) and UF (Universal Forwarders)
• Ability to support cloud integration efforts with Splunk and Dynatrace
• Masters's degree in Computer Science, Electronics Engineering or technical equivalent and 10 years professional experience or a total of 20 years in lieu of education

​Nice If You Have:

• Experience working with Agile or Scrum
• Ability to work cross-functionally with application teams to modernize applications where appropriate

Clearance:

• Applicants selected may be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

As a Site Reliability Engineer (SRE) on our team, you will use your subject matter monitoring expertise and skills to improve the reliability of the VA’s applications via enterprise monitoring capability tools. You will be responsible for figuring out why an application with enterprise monitoring efforts allowed a high priority incident (HPI) or a critical priority incident (CPI). You'll work with the Enterprise Command Center’s (ECC) Business Line Management (BLM) Teams, the ECC Event Management (EM) Team and the Enterprise Command Operations’ (ECO) Incident Management Team detect, investigate, and diagnose monitoring problems and defects across Enterprise level applications and technology stacks. This position will be on a team dedicated to providing recommendations and instrumenting those approved recommendations in ECC’s monitoring tools to improve VA enterprise reliability and improve the quality of services provided to veterans. The ECC monitoring tools will be focused in Splunk Enterprise/ITSL, AppDynamics, DynaTrace, SolarWinds, ScienceLogic and Aternity. You will be working with system and application owners to obtain existing design and functionality, leverage comprehension of workflow systems and applications processes within multiple system environments and work across technology and development teams to diagnose outages due to inadequate monitoring instrumentation designs and recommend changes to increase reliability.

You Have:

• 6+ years monitoring and troubleshooting experience with two or more of the following monitoring tools, AppDynamics, DynaTrace, Splunk/ITSI, SolarWinds, ScienceLogic or Aternity
• 8+ years of experience working with key indicators for IT system operability, reliability, application performance and code quality
• 8+ years of experience deploying, maintaining and troubleshooting complex applications at an enterprise scale while working with cross-functional teams
• Experience in one or more Technology Areas (Network, Windows, Desktop, Unix/Linux, AWS or Azure Cloud, WebSphere Middleware, Java/JS Development, Microsoft or Oracle Database)
• 1+ years of experience in service virtualization, AWS or Azure Cloud technologies, and SaaS and PaaS implementation.
• 2+ years experience leading teams
• Experience with using Microsoft Office, including Word, Excel, and PowerPoint
• Ability to work independently with little supervision
• Master’s Degree in Computer Science, Engineering, or Equivalent and 10 total years of experience; or 20 total years of experience in lieu of a degree

Nice If You Have:

• Experience with test-driven development, distributed systems, microservices and cloud-native application implementation
• Experience with the following tools: Oracle Enterprise Manager, Power Bi and ServiceNow
• Possession of excellent written and verbal communication skills
• Possession of strong critical thinking and error assessment capabilities
• Experience working in an Agile framework such as KanBan and Scrum.
• Public Trust Clearance

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks of Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

As a Splunk Systems Engineer, Sr. on our team, you have the chance to implement best in class engineering strategies to support a large distributed clustered Dynatrace and Splunk environment consisting of Search Heads, Indexers, Forwarders, Splunk Enterprise Security (ES) app spanning security, performance, engineering, and operational roles. Be the engineering voice in helping recognize and onboard new data sources into Dynatrace and Splunk along with other monitoring tools, analyze the data for anomalies and trends, and building dashboards highlighting the key trends of the data. Analyze solutions for profiling, monitoring, reporting, and testing on the platform. Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective. Manage application availability, performance, and proactively find performance bottlenecks. Enable integration of Splunk Core, Splunk ITSI and Dynatrace development of the single pane of glass dashboard, including integration with ServiceNow ITSM. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

You Have:

• 4+ years of experience in a Splunk ITSI engineering role supporting SOC or NOC environments
• 3+ years of experience with business and IT Service monitoring, intelligent incident management and machine learning and predictive analytics
• Accredited ITSI Implementation Certification (a higher Splunk ITSI certification) or 3+ years experience in ITSI in a production environment can be substituted for certification
• Experience with Dynatrace or AppD and in data engineering with Splunk ITSI for both ingestion and extraction
• Experience in a production environment with performing and coordinating service decompositions for 2+ years & experience maintaining Splunk and Dynatrace and its underlying infrastructure
• Experience with Windows and Linux Operating systems, services, daemons, containers, and VMs
• Experience with troubleshooting and identifying root cause issues, service tree mapping, experience in alerting Service Now
• Experience in creating and maintaining TA's (technology add on) and UF (Universal Forwarders)
• Ability to support cloud integration efforts with Splunk and Dynatrace
• Masters's degree in Computer Science, Electronics Engineering or technical equivalent and 10 years professional experience or a total of 20 years in lieu of education

​Nice If You Have:

• Experience working with Agile or Scrum
• Ability to work cross-functionally with application teams to modernize applications where appropriate

Clearance:

• Applicants selected may be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:
As an ATO System Steward on our team, you’ll use your experience to work with the Veterans Affairs (VA) to discover and mitigate their cybersecurity risks, understand and apply policies to address requests for information on cyber best practices, conduct risk assessments for specialized devices, support ATO activities for RMF steps 0-6, and provide information system security expertise to ensure the appropriate operational security posture is maintained for information systems. You will perform very detail-oriented system documentation and updates and collaborate closely with system owners and ISSOs to execute ATO support duties. You’ll work with your client to translate security concepts into actionable implementable solution recommendations to help the client make informed security decisions. This is your opportunity to act as an information security subject matter expert while broadening your skills in cybersecurity. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Must Have:

• Experience with managing complex system records in the Enterprise Mission Assurance Support Service (eMASS) tool.
• Experience with supporting system Authority to Operate (ATO) processes and creating artifacts, control implementation details, and POAMs
• Experience with Information Security Continuous Monitoring (ISCM), RMF automation, and Comply to Connect
• Experience with National Institute of Standards and Technology (NIST) security controls, the Governance, Risk Management, and Compliance (GRC) security documentation tool, Risk Management Framework (RMF), and security compliance processes
• Experience with Federal Information Security Management Act (FISMA) and Federal Information System Controls Audit Manual (FISCAM) criteria
• Ability to facilitate meetings, analyze authorization documents and associated artifacts against authorization requirements to identify gaps, establish a schedule to address outstanding authorization requirements, and coordinate directly with system team stakeholder

Nice to Have:

• Experience with the VA
• Possession of excellent oral and written communication skills
• Possession of excellent oral and written communication skills

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

The Enterprise Risk Analyst role executes the VA Enterprise Risk Analysis process using a custom ERA tool to identify key cyber security risk factors in network connected medical devices and Special Purpose Systems (e.g., building automation systems, physical security systems, operational technology). These risk factors are summarized, evaluated, and reported using quantitative and qualitative scores to provide a VA authorizing official with awareness of the residual cyber risk prior to connecting these devices to the VA network. The ERA Analyst must acquire, review and leverage system documentation and data gathered through questionnaires and interviews with customers in the field and vendor/manufacturer representatives to accurately document critical security posture elements in a common reporting format. These elements include hardware/software inventory, communications profile, system interconnections, data types and stores, and the presence or lack of security controls, settings and mechanisms for a given device type. The analyst works within the Specialized Device Security Division Risk Management team and is expected to collaborate with Federal and contractor team mates to achieve best outcomes for the ERA process.
You Have:

• Experience with Cybersecurity, risk management, or risk assessment for complex systems
• Experience with NIST SP 800-53 and NIST SP 800-30
• Experience with documenting and depicting network topology and network protocols
• Ability to engage directly with clients, and third parties to facilitate enterprise risk analysis
• BA or BS degree in CS, EE, Engineering, or Technology and 10 years' experience in a professional work environment or 18 years of experience in a professional work environment lieu of education

Nice If You Have:

• Experience with cybersecurity analysis of medical technology or Internet of Things (IoT)
• Experience with Governance, Risk, and Compliance (GRC)
• Experience with Assessment and Authorization (A&A) and eMASS
• Experience with Excel and Visio
• CompTIA Security+ or Certified Risk Management Professional (CRISC) or Certified in Risk and Information Systems Control (CRISC)
• Public Trust clearance

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 10 days of paid Federal Holidays  

• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:
As an ATO System Steward on our team, you’ll use your experience to work with the Veterans Affairs (VA) to discover and mitigate their cybersecurity risks, understand and apply policies to address requests for information on cyber best practices, conduct risk assessments for specialized devices, support ATO activities for RMF steps 0-6, and provide information system security expertise to ensure the appropriate operational security posture is maintained for information systems. You will perform very detail-oriented system documentation and updates and collaborate closely with system owners and ISSOs to execute ATO support duties. You’ll work with your client to translate security concepts into actionable implementable solution recommendations to help the client make informed security decisions. This is your opportunity to act as an information security subject matter expert while broadening your skills in cybersecurity. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Must Have:

• Experience with managing complex system records in the Enterprise Mission Assurance Support Service (eMASS) tool.
• Experience with supporting system Authority to Operate (ATO) processes and creating artifacts, control implementation details, and POAMs
• Experience with Information Security Continuous Monitoring (ISCM), RMF automation, and Comply to Connect
• Experience with National Institute of Standards and Technology (NIST) security controls, the Governance, Risk Management, and Compliance (GRC) security documentation tool, Risk Management Framework (RMF), and security compliance processes
• Experience with Federal Information Security Management Act (FISMA) and Federal Information System Controls Audit Manual (FISCAM) criteria
• Ability to facilitate meetings, analyze authorization documents and associated artifacts against authorization requirements to identify gaps, establish a schedule to address outstanding authorization requirements, and coordinate directly with system team stakeholder

Nice to Have:

• Experience with the VA
• Possession of excellent oral and written communication skills
• Possession of excellent oral and written communication skills

Cyber Project Support Analyst

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 10 days of paid Federal Holidays  

• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

We have an opportunity for a Project Support Analyst to join our team as we provide management tools to the client to support program management and risk reduction objectives. Apply advanced consulting and planning or extensive technical expertise in resolving high-visibility client cybersecurity initiatives. You’ll work with program leadership to monitor cost, schedule, performance, and risk of multiple projects, and have daily interactions with multiple client stakeholders. The real power of program analysis comes from communication, so you’ll create the tools necessary to inform the client and make recommendations for improvement to program leadership. We focus on growing as a team to deliver the best support to our customers, so you’ll have resources for mentoring and learning new skills and tools. This is a chance to directly impact the client organization by contributing to program strategy and helping to eliminate risks across projects. Join us and help improve the cybersecurity posture of our client programs. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

You Have:

• 5+ years of experience with project management, including skills such as stakeholder coordination, business process mapping, written and visual communication
• 5+ years of experience with building, planning, managing and maintaining program schedules and facilitating project activities
• Experience with Risk Management Framework (RMF) and contingency plan creation and testing
• Experience with collecting information/data and implementing business processes, strategy and stakeholder management and providing support to organizational leaders and stakeholders
• Experience with managing complex projects to ensure they meet client expectations and are on time, on-budget, and at the quality level expected
• Experience with Microsoft Office, including Word, Excel, PowerPoint, and SharePoint
• Ability to adapt in a rapidly changing environment, work both independently and in a team environment, facilitate collaboration among a diverse group of stakeholders to achieve a common goal and document the interdependencies
• Ability to gather, analyze data to create program reports and deliverables understand and articulate risk associated with various programs, and define desired end state for various programs, develop roadmaps to achieve the end state, and assist program owners in tracking roadmap activities utilizing excellent oral and written communication skills
• Bachelor degree in Computer Science, Electronics Engineering, or technical equivalent with 5 years of professional experience or a total of 13 years in lieu of education

Nice to Have:

• Experience interacting with and presenting to senior client leadership
• Experience with gathering unstructured inputs from a multitude of sources and synthesizing into a cohesive story

Enterprise Risk Analyst

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 10 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

The ERA Analyst role executes the VA Enterprise Risk Analysis process using a custom ERA tool to identify key cyber security risk factors in network connected medical devices and Special Purpose Systems (e.g., building automation systems, physical security systems, operational technology). These risk factors are summarized, evaluated, and reported using quantitative and qualitative scores to provide a VA authorizing official with awareness of the residual cyber risk prior to connecting these devices to the VA network. The ERA Analyst must acquire, review and leverage system documentation and data gathered through questionnaires and interviews with customers in the field and vendor/manufacturer representatives to accurately document critical security posture elements in a common reporting format. These elements include hardware/software inventory, communications profile, system interconnections, data types and stores, and the presence or lack of security controls, settings and mechanisms for a given device type. The analyst works within the Specialized Device Security Division Risk Management team and is expected to collaborate with Federal and contractor team mates to achieve best outcomes for the ERA process.
You Have:

• Experience with Cybersecurity, risk management, or risk assessment for complex systems
• Experience with NIST SP 800-53 and NIST SP 800-30
• Experience with documenting and depicting network topology and network protocols
• Ability to engage directly with clients, and third parties to facilitate enterprise risk analysis
• BA or BS degree in CS, EE, Engineering, or Technology and 10 years' experience in a professional work environment or 18 years of experience in a professional work environment lieu of education

Nice If You Have:

• Experience with cybersecurity analysis of medical technology or Internet of Things (IoT)
• Experience with Governance, Risk, and Compliance (GRC)
• Experience with Assessment and Authorization (A&A) and eMASS
• Experience with Excel and Visio
• CompTIA Security+ or Certified Risk Management Professional (CRISC) or Certified in Risk and Information Systems Control (CRISC)
• Public Trust clearance

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks of Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 10 days of paid Federal Holidays  

• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

As an ATO Sustainment Analyst on our team, you’ll use your experience to work with the VA to discover and mitigate cyber risks, understand applicable policies, and support ATO sustainment activities for RMF steps 0-6. You’ll provide information system security expertise to ensure the appropriate operational security posture is maintained for information systems. You will collaboratively assess risk arising from research-specific specialized devices. You will work with your client to translate security concepts into actionable implementable solution recommendations to help the client make informed security decisions. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Must Have:

• Experience with NIST 800 series special publications, specifically RMF and NIST security controls (e.g., SP 800-37, SP 800-53)
• Experience with information security and assurance principles
• Experience with supporting system Authority to Operate (ATO) processes, artifacts, control implementation details, and POAMs
• Experience creating and maintaining technical documentation (e.g., standard operating procedures)
• Ability to engage directly with clients
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor's degree in Computer Science, Electronics Engineering or technical equivalent and 5 years professional experience or a total of 13 years in lieu of education

Nice to Have:

• Experience with Enterprise Mission Assurance Support Service (eMASS)
• Experience with the Department of Veterans Affairs
• Experience with cybersecurity for research lab environments
• Experience with cybersecurity analysis of research scientific computing devices or Internet of Things (IoT)
• Ability to validate RMF documentation in eMASS
• Ability to provide excellent verbal and written communication skills
• Public Trust clearance
• Certifications: CompTIA Security+, CAP, CISSP, CISM, PMP, or CCSK

Clearance:

• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 10 days of paid Federal Holidays  

• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

The Network Analyst reviews and evaluates complex planned and existing network systems and makes recommendations based upon network and organizational policy requirements. This resource will provide highly skilled technical assistance in network planning, engineering and architecture, including the review of and engagement in development of change requests. Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems. Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist on the network. Provide monthly metrics for network availability and bandwidth usage as well as other metrics as requested. Responsible for network capacity planning. Use network management tools to discover, map and maintain the network. Responsible for network equipment OS and version upgrades. Responsible for conducting research of new technologies and implementation strategies. Monitor and maintain network interfaces to ensure its highest level of performance and makes modifications and enhancements as needed. Responsible for documenting procedures and keeping network diagrams and related material up to date. Handle escalated user problems, questions, and request on network issues. Work with other groups within IS to resolve network related issues as needed. Leads and directs work of other Network Engineers. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Must Have:

• 5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
• Experience with designing, analyzing, configuring, implementing, and troubleshooting complex network architectures
• Experience with Wi-Fi hardware configuration/ management, network hardware configuration/ management, and issue resolution
• Experience with analyzing network traffic and determining root cause for network issues
• Knowledge of routing protocols and network technologies
• Knowledge of metrics development and monitoring, process development and analysis, and excellent customer service
• Ability to provide excellent customer service and excellent written and verbal communication skills
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor degree in Computer Science, Electronics Engineering, or technical equivalent and 5 years of professional experience or a total of 13 years in lieu of education.

Nice to Have:

• Experience with TIC 3.0
• Knowledge of Zero Trust Architecture
• Ability and possession of strong critical thinking and error assessment capabilities

Clearance:

• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks of Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 10 days of paid Federal Holidays  

• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

As a Splunk Systems Engineer, Sr. on our team, you have the chance to implement best in class engineering strategies to support a large distributed clustered Dynatrace and Splunk environment consisting of Search Heads, Indexers, Forwarders, Splunk Enterprise Security (ES) app spanning security, performance, engineering, and operational roles. Be the engineering voice in helping recognize and onboard new data sources into Dynatrace and Splunk along with other monitoring tools, analyze the data for anomalies and trends, and building dashboards highlighting the key trends of the data. Analyze solutions for profiling, monitoring, reporting, and testing on the platform. Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective. Manage application availability, performance, and proactively find performance bottlenecks. Enable integration of Splunk Core, Splunk ITSI and Dynatrace development of the single pane of glass dashboard, including integration with ServiceNow ITSM. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

You Have:

• 4+ years of experience in a Splunk ITSI engineering role supporting SOC or NOC environments
• 3+ years of experience with business and IT Service monitoring, intelligent incident management and machine learning and predictive analytics
• Accredited ITSI Implementation Certification (a higher Splunk ITSI certification) or 3+ years experience in ITSI in a production environment can be substituted for certification
• Experience with Dynatrace or AppD and in data engineering with Splunk ITSI for both ingestion and extraction
• Experience in a production environment with performing and coordinating service decompositions for 2+ years & experience maintaining Splunk and Dynatrace and its underlying infrastructure
• Experience with Windows and Linux Operating systems, services, daemons, containers, and VMs
• Experience with troubleshooting and identifying root cause issues, service tree mapping, experience in alerting Service Now
• Experience in creating and maintaining TA's (technology add on) and UF (Universal Forwarders)
• Ability to support cloud integration efforts with Splunk and Dynatrace
• Masters's degree in Computer Science, Electronics Engineering or technical equivalent and 10 years professional experience or a total of 20 years in lieu of education

​Nice If You Have:

• Experience working with Agile or Scrum
• Ability to work cross-functionally with application teams to modernize applications where appropriate

Clearance:

• Applicants selected may be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 10 days of paid Federal Holidays  

• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

Position Summary:

The Network Engineer reviews and evaluates complex planned and existing network systems and makes recommendations based upon network and organizational policy requirements. This resource will provide highly skilled technical assistance in network planning, engineering and architecture, including the review of and engagement in development of change requests. Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems. Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist on the network. Provide monthly metrics for network availability and bandwidth usage as well as other metrics as requested. Responsible for network capacity planning. Use network management tools to discover, map and maintain the network. Responsible for network equipment OS and version upgrades. Responsible for conducting research of new technologies and implementation strategies. Monitor and maintain network interfaces to ensure its highest level of performance and makes modifications and enhancements as needed. Responsible for documenting procedures and keeping network diagrams and related material up to date. Handle escalated user problems, questions, and request on network issues. Work with other groups within IS to resolve network related issues as needed. Leads and directs work of other Network Engineers. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Must Have:

• 5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
• Experience with designing, analyzing, configuring, implementing, and troubleshooting complex network architectures
• Experience with Wi-Fi hardware configuration/ management, network hardware configuration/ management, and issue resolution
• Experience with analyzing network traffic and determining root cause for network issues
• Knowledge of routing protocols and network technologies
• Knowledge of metrics development and monitoring, process development and analysis, and excellent customer service
• Ability to provide excellent customer service and excellent written and verbal communication skills
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor degree in Computer Science, Electronics Engineering, or technical equivalent and 5 years of professional experience or a total of 13 years in lieu of education.

Nice to Have:

• Experience with TIC 3.0
• Knowledge of Zero Trust Architecture
• Ability and possession of strong critical thinking and error assessment capabilities

Clearance:

• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

The Network Engineer reviews and evaluates complex planned and existing network systems and makes recommendations based upon network and organizational policy requirements. This resource will provide highly skilled technical assistance in network planning, engineering and architecture, including the review of and engagement in development of change requests. Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems. Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist on the network. Provide monthly metrics for network availability and bandwidth usage as well as other metrics as requested. Responsible for network capacity planning. Use network management tools to discover, map and maintain the network. Responsible for network equipment OS and version upgrades. Responsible for conducting research of new technologies and implementation strategies. Monitor and maintain network interfaces to ensure its highest level of performance and makes modifications and enhancements as needed. Responsible for documenting procedures and keeping network diagrams and related material up to date. Handle escalated user problems, questions, and request on network issues. Work with other groups within IS to resolve network related issues as needed. Leads and directs work of other Network Engineers. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Must Have:

• 5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
• Experience with designing, analyzing, configuring, implementing, and troubleshooting complex network architectures
• Experience with Wi-Fi hardware configuration/ management, network hardware configuration/ management, and issue resolution
• Experience with analyzing network traffic and determining root cause for network issues
• Knowledge of routing protocols and network technologies
• Knowledge of metrics development and monitoring, process development and analysis, and excellent customer service
• Ability to provide excellent customer service and excellent written and verbal communication skills
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor degree in Computer Science, Electronics Engineering, or technical equivalent and 5 years of professional experience or a total of 13 years in lieu of education.

Nice to Have:

• Experience with TIC 3.0
• Knowledge of Zero Trust Architecture
• Ability and possession of strong critical thinking and error assessment capabilities

Clearance:

• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  

• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently.

As a Splunk Systems Engineer on our team, you have the chance to implement best in class engineering strategies to support a large distributed clustered Dynatrace and Splunk environment consisting of Search Heads, Indexers, Forwarders, Splunk Enterprise Security (ES) app spanning security, performance, engineering, and operational roles. Be the engineering voice in helping recognize and onboard new data sources into Dynatrace and Splunk along with other monitoring tools, analyze the data for anomalies and trends, and building dashboards highlighting the key trends of the data. Analyze solutions for profiling, monitoring, reporting, and testing on the platform. Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective. Manage application availability, performance, and proactively find performance bottlenecks. Enable integration of Splunk Core, Splunk ITSI and Dynatrace development of the single pane of glass dashboard, including integration with ServiceNow ITSM. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

You Have:

• 4+ years of experience in a Splunk ITSI engineering role supporting SOC or NOC environments
• 3+ years of experience with business and IT Service monitoring, intelligent incident management and machine learning and predictive analytics
• Accredited ITSI Implementation Certification (a higher Splunk ITSI certification) or 3+ years experience in ITSI in a production environment can be substituted for certification
• Experience with Dynatrace or AppD and in data engineering with Splunk ITSI for both ingestion and extraction
• Experience in a production environment with performing and coordinating service decompositions for 2+ years & experience maintaining Splunk and Dynatrace and its underlying infrastructure
• Experience with Windows and Linux Operating systems, services, daemons, containers, and VMs
• Experience with troubleshooting and identifying root cause issues, service tree mapping, experience in alerting Service Now
• Experience in creating and maintaining TA's (technology add on) and UF (Universal Forwarders)
• Ability to support cloud integration efforts with Splunk and Dynatrace

​Nice If You Have:

• Experience working with Agile or Scrum
• Ability to work cross-functionally with application teams to modernize applications where appropriate

Clearance:

• Applicants selected may be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently available.

Position Title: Strategy Solutions Architect (SE Sr)
Work as a Strategy Solutions Architect on our team as we help the customer overcome their most difficult challenges in performance monitoring. Gather client business needs and requirements with enterprise monitoring tool solutions and processes. Experience gathering data and diagrams, leverage expertise in recommending baseline monitoring thresholds, recommend strategy on performance monitoring KPIs and SLAs, and provide monitoring tool infrastructure recommendations. Have senior expertise in performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool. Use customer service expertise to help manage tasks and organize large amounts of data to use for instrumentation into an enterprise monitoring solution. Provide technical solutions to a wide range of difficult problems, develop and tweak documentation and provide senior level briefing on recommendations and strategy. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.
Basic Qualifications:

• 5+ years of experience with integration engineering and solution architecting.
• 4+ years of experience utilizing three or more tools, including AppDynamics, Dynatrace, Splunk core/ITSI, SolarWinds, or ScienceLogic
• Experience with forwarders, performance monitoring tool alerts, dashboards, or data trend analysis in a monitoring tool
• Experience with recommending baseline monitoring thresholds
• Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution
• Experience with creating technical documentation
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements

Additional Qualifications:

• Ability to provide monitoring tool infrastructure recommendations
• Experience with the VA
• 3+ years of experience with ServiceNow ITSM
• Experience with Splunk Core/ITSI, DynaTrace, AppDynamics, SolarWinds, or ScienceLogic a plus

• Experience with VA applications and environment
• Experience with the ServiceNow Visual Task Boards
• Experience in Agile and Scrum
• Ability to work with customers and manage schedules
• Possession of excellent verbal and written communication skills
• Public Trust

Clearance:

• Applicants selected may be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

About Us:

VetCentric is focused on delivering outstanding services to the federal government.  We have extensive experience in the fields of cyber security, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management.  VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. ​

Perks Working with Us:

• Competitive compensation
• Comprehensive health, vision, dental benefits
• 15 days leave and 11 days of paid Federal Holidays  
• 401(k) with matching plan
• Annual training budget
• Fantastic company culture

Location(s): Anywhere, US. Candidates from HUBZones preferred.

Employment Eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently

Are you passionate about data and creating meaningful visualizations that drive important decisions? Do you have the ability to draw insights from data to identify patterns and trends of significance and display meaningful information in dashboard form? The right approach can make Power BI dashboards easy to use, save time and resources, and help leaders drive meaningful change in their organizations. We’re looking for you, a Power BI developer who will use equal parts skill and vision to build an experience that delivers functionality and efficiency.
We need a self-starter who is on top of emerging trends and be able to identify and develop meaningful visualizations. Understanding Power BI is important, but we also need you to have strong SQL knowledge and no fear of rolling up your sleeves to write some complex queries. This is an opportunity to solve problems at the Department of Veterans Affairs by collaborating to build Power BI dashboards with user-centric design. Your team will ensure accessibility for all users by developing a front-end that functions across browsers, platforms, and devices while meeting accessibility and security requirements. Join us as we build systems to change the Department of Veterans Affairs for the better.

You Have:

The Challenge:
Are you excited at the prospect of unlocking the secrets held by a data set? Are you passionate about data and creating meaningful Power BI visualizations that help leaders drive meaningful change in their organizations and make important decisions? Understanding Power BI is important, but we also need you to have strong Microsoft Access development and SQL knowledge and no fear of rolling up your sleeves and digging into the data and performing some analysis. Data modeling and ETL skills are a plus.
We are building a system that will help the VA make its IT policy directly actionable by bridging the distance between its Technical Reference Model (TRM) and the system inventories provided by BigFix and SCCM. We’re looking for you, an “all-rounder” who will use equal parts skill and vision to build an experience that delivers functionality and efficiency. We need a self-starter who is on top of emerging trends and be able to identify and develop meaningful visualizations and tools. An innovative mindset is welcome. Join us as we build a system to change the Department of Veterans Affairs for the better. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

You Have:

• Self-starter who can work independently while exercising good judgment and discretion
• 5+ years of experience working in a professional work environment
• Experience with Power BI, ingesting, exporting, and visualizing data, models, and relationships.
• Experience with Microsoft Access front-end development
• Experience with SQL Server, including SSIS
• Experience with data analysis, lookup and comparison, including conducting complex SQL queries.
• Possession of excellent verbal and written communication skills

Nice if you have:

• Experience developing and managing complex processes to ensure data accuracy through coordination with data engineers and the ETL processes used to pull data
• Data modeling and experience building a data warehouse
• Experience with the Department of Veterans Affairs or as a government contractor
• Understanding of VA’s Technical Reference Model
• Knowledge of Power Aps and Data Migration
• Experience with software inventory systems – BigFix, SCCM, and their associated reporting capabilities
• Ability to understand front-end users’ requirements with a problem-solving approach
• Experience working with and establishing APIs
• Machine learning experience

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.