Description

Awarded Inc. Magazine's Best Workplaces 2022 & 2023!

AccountingDepartment.com is the leader in outsourced virtual accounting services for businesses - and our family is growing! Perhaps your next career adventure awaits!

AccountingDepartment.com never settles with status quo. We strive to make sure our staff have plenty of opportunities that broaden skill sets and ultimately enhance career satisfaction while working here. If you're someone who wants to make a difference, is a confident communicator, loves a good challenge, and happily embraces change, then we sound like a perfect match!

It's been an exciting 19 years at AccountingDepartment.com! We hope you will join us as we continue this exciting revolutionary journey we are on.

Your Role:

AccountingDepartment.com’s Administrative Assistant is responsible for ensuring the coordination of Controller Group operations, procedures and resources to facilitate organizational effectiveness. This support role works with the Controller team within the organization to ensure efficient workflow within the group. The position requires the ability to communicate professionally and clearly with all internal and external clients. The Administrative Assistant must be comfortable working with different personality types and ability to take direction from multiple managers. Excellent organizational, prioritizing and attention to detail skills are essential in this position. The ideal candidate will have a passion for helping others, juggling multiple priorities simultaneously within a fast paced environment, is extremely organized and is technology savvy.

How You Will Contribute:

• Track client calls, verify call notes are documented properly, and take call notes when necessary
• Conduct staff time sheet reviews and approvals
• Assist with resource planning related to staffing assignments
• Run and analyze various reports, such as productivity reports
• Verify all completed financial reports are sent and filed
• Monitor status of tasks for Accounting Team to ensure all deliverables are completed in a timely manner
• Keep track and renew all training and license requirements for Controllers
• Updated policies and procedures as directed
• Ensure all staff performance reviews are scheduled and completed in a timely manner
• New Client Setup within project management software
• Maintain closing schedules for clients
• Keep Controllers informed of important information and any significant issues that arise
• Anticipate the needs of others in order to ensure a seamless and positive experience
• Look for efficiencies where possible to enhance current processes

• Excellent verbal and written communication are essential
• Self-motivation and independent thinking. Is resourceful and proactive, with the ability to analyze and monitor internal processes for operational efficiency.
• Proficiency in Microsoft Office including Excel, Word, and Outlook. Must have experience operating within VLOOKUP and Pivot Tables.
• Proven ability to multi-task, while adhering to deadlines and prioritizes accordingly.
• Ability to maintain confidentiality
• Ability to work independently in a virtual environment
• Comfortable interacting on webcam
• Strong technical skills
• Keen attention to detail and high level of accuracy
• Knowledge of Microsoft Office (Outlook, Word, Excel)
• Strong customer service skills with both internal and external customers
• Ability to work in a fast paced, ever changing environment

• High school diploma
• Minimum two years administrative experience
• Previous experience in a CPA firm, or related field is preferable, but not required

• Work from home, W-2 position
• Summer Hours from Memorial Day through Labor Day – opt into working 9-hour days Monday through Thursday so you can leave at noon on Fridays to kick start the weekend early!
• Generous vacation and paid holidays
• Group Medical, Dental, Life, Vision, Accident Insurance
• 401(k) plan
• Virtual employee groups, clubs, and activities throughout the year
• Casual dress

Description

About Benefitfocus:

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs. 

Job Description:

The Program Analyst will be responsible for ongoing deliverables associated with the communication of a new product or product feature. This role will be responsible for monthly release notes, facilitating internal meetings to showcase product roadmap deliverables, analysis of market trends and coordination of product enablement deliverables throughout the organization.

Deliverables may include the tactical execution of product awareness ranging from ongoing monthly release cycle documentation to individual project tasks. This role provides cross-functional communication and bridges organizational gaps between different functional groups, most often between marketing, sales, customer success to drive the overall organizational enablement and awareness of product deliverables.

Responsibilities:

• Perform market research and analyze data to identify product trends
• Collaborate with SMEs and stakeholders across the organization to understand our audiences, their needs and current gaps
• Work with Product Management to support the execution and delivery of enablement materials for the roadmap and go-to-market strategies
• Act as a liaison to the Marketing organization in efforts to bring new products to market
• Work with associates across departments, including product management, legal and marketing, to curate and publish internal and externally-facing release notes each release cycle
• Collaborate with stakeholders on internal and external reoccurring customer deliverables such as release notes and webinars.
• Contribute to the identification of opportunities for cross-product efficiencies and alignment across the product portfolio
• Collaborate to develop and implement measurements of Product success
• Coordinate and facilitate re-occurring internal meetings to share upcoming product features
• Manage multiple projects at once
• Communicate on a regular basis to provide awareness and education of product developments for both internal and external audiences
• Project manage key tasks and milestones to ensure successful product enablement throughout the organization
• Attend internal reviews and communicate regularly with product managers to maintain knowledge and awareness of product developments
• Additional responsibilities, as required

Experience and Skills:

• Bachelor’s Degree and will also accept equivalent of Bachelor’s Degree through any suitable combination of education, training, or experience
• Knowledge of benefits, benefits administration and the benefits industry preferred
• Strong organizational skills
• Self-motivated, quick learner
• Strong verbal and written communication skills
• Ability to manage multiple ongoing projects and work independently
• Strong project management skills with a willingness to roll up your sleeves to get things done

Benefitfocus is committed to providing a diverse and inclusive workplace in which equality, representation and respect create a culture of belonging. It is Benefitfocus’ policy to encourage diversity in hiring, recognizing that this enriches the work environment for all Benefitfocus Associates and that a broad variety of perspectives enhances decision-making and creativity. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability. Benefitfocus is an Equal Opportunity Employer Minority/Female/Disability/Veteran.