New Remote jobs at Royal Recruiter and many more
Sent out: 8 November 2022

Dear,
We currently have 47923 active remote jobs categorised, it is impossible to feature them all in this newsletter, so please visit our site, when you login you can consult your selection, including up to the minute updates throughout the week.

All jobs are found in the last 7 days on the sites of the employers, a lot of them have not been published anywhere else! check out the others subscriptions on our main page in the footer
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Account Management

29d

Sales Account Executive

WhymLos Angeles, CA Remote
B2Bsalesforcec++

Whym is hiring a Remote Sales Account Executive

Who Are We:

Whym aims to be the brand of consumer trust for social selling. We create confidence, convenience and controls that cause customers to refer to our purchase experience as “addicting.”

Sellers can meet customers wherever they are, and Whym helps to identify intent-to-buy. When the customer is ready to make a purchase decision, Whym is the shortcut during the "take my money" moment.

A brand or business that wants to engage with a customer over text message has 500+ social applications & messaging providers to choose from today. Whym can be used to take payments over any of these channels - no integration needed.

Join us and build the brand of consumer trust for social selling.

https://www.whymwallet.com/

Who Are You:

You’re the best of the best when it comes to SassS sales. You're engaging, well spoken, driven to go above and beyond and always hit your goals.

We operate at an extremely fast past and will expect the same from you. This position will require your full attention & constant communication with our team.

As an AE at Whym, you will be leading the charge to grow our conversational commerce footprint in the market. You must be comfortable cold calling and connecting with business owners and executives at mid market and SMB retailers to sell the benefits and value of commerce + conversation + payments. You should have a genuine curiosity to engage in conversations with potential merchants to understand the levers that drive their business and uncover how Whym can be implemented into, and improve their existing workflows.

You’ll be responsible for outbound prospecting, lead generation, pipeline management, and closing sales with mid market and SMB retailers. Communication and presentation (product demonstration) skills are necessary to be successful in this role.

Requirements:

  • 5-8 years of quota carrying software or technology sales and account management experience
  • 3+ years of B2B SaaS sales experience preferably in conversational commerce and/or payments
  • Proven ability selling technology enabled solutions to Executive, Director and C-level individuals
  • High level of enthusiasm and energy
  • Experience working at a Seed to Series A stage startup
  • Excellent written and verbal communication skills
  • You are a relationship builder
  • Unparalleled organizational & time management skills
  • Familiarity with CRM systems -- Close.io, HubSpot, Salesforce, etc.
  • Comfortable working closely with a remote team

Intangibles:

  • Entrepreneurial mentality
  • Strong Executive Presence
  • Move, adjust, shift, grow and execute at high speed
  • Ready to go above and beyond to achieve our goals
  • Creative and iterative mindset
  • Bias towards action

Who We Are Together:

Together our team creates a world-class experience, challenges the norm, builds groundbreaking new categories and has a great time doing it. You’ll be working closely with the founders to build the Whym brand.

Skills:

  • Consultative selling experience
  • Ability to work in fast-paced, team environment
  • Resourceful
  • Ability to collaborate
  • Strong Communication Skills
  • Strong Business Acumen
  • Competitive Spirit
  • Coachable
  • Drive for results
  • Prospecting Skills
  • Solution Selling Ability
  • Strong Discovery Skills
  • Experience articulating ROI
  • Objection Handling Skills
  • Planning and Closing Skills



Responsibilities:

  • Research, cold call, and network with prospective buyers
  • Develop presentation materials and deliver compelling product demonstration and sales presentation to prospects and customers
  • Provide value-based demonstrations to customers based on business needs
  • Maintain accurate and detailed records of sales & onboarding processes through CRM
  • Report weekly on health of the pipeline, wins/loss and progress against goals
  • Prepare revenue forecasts
  • Maintain relationships to continue to deliver on customer satisfaction via support team
  • Provide product feedback based on input from customers and prospective buyers

The next 12 months:

  • Drive Mid-Market & SMB SaaS sales with target customers across a range of verticals
  • Fill & maintain a high-volume sales pipeline that closes over 50-100 accounts per month
  • Consistently meet and/or beat deadlines, KPIs, and targets

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+30d

Sr. Account Executive

salesforcemobile

Innovapptive is hiring a Remote Sr. Account Executive

Sr. Account Executive - Innovapptive - Career Page

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29d

Account Manager | Hospitality

LYXBIL TechnologiesLos Angeles, CA Remote

LYXBIL Technologies is hiring a Remote Account Manager | Hospitality

Responsibilities:

· Develop and nurture relationships with hotel partners to implement, analyze and optimize guest transportation campaigns, identify new opportunities.

· Expansion of new locations and partner relationships to achieve monthly growth goals.

· Analyze points of influence for hotel partners including personal and/or third party relations with general managers/decision makers.

· Implement initiatives that enhance affiliate productivity, create new growth opportunities and increase ROI.

· Report on performance of acquired traffic in regards to guest booking conversation rates and traffic retention.

· Focus on positioning and funnel optimization.


Qualifications:

· 1+ years experience hotel or hospitality industry is a PLUS, but not required.

· Proven ability to initiate, establish and nurture partner relationships within all communication channels.

· Experience with business to business marketing and connecting with decision makers.

Compensation and Benefits:

  • Recurring commissions
  • Excellent employee advancement options
  • $100 per month car incentives*
  • New Laptop for high performing accounts*
  • Affiliate Discounts on Verizon Wireless products & services

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+30d

Sr. Healthcare Benefits Account Executive

Latitude, Inc. is hiring a Remote Sr. Healthcare Benefits Account Executive

Sr. Healthcare Benefits Account Executive - Latitude, Inc. - Career Page

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+30d

Technical Account Manager

ThrotleRed Bank, NJ, Remote
jira

Throtle is hiring a Remote Technical Account Manager

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+30d

Account Executive, PR Agency Corporate Clients

Finn Partners is hiring a Remote Account Executive, PR Agency Corporate Clients

Account Executive, PR Agency Corporate Clients - Finn Partners - Career Page

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+30d

Key Account Manager (m/f/d) France

c++

StudySmarter is hiring a Remote Key Account Manager (m/f/d) France

Vos tâches
  • Acquisition de clientsAcquérir de nouvelles entreprises clientes dans le domaine du employer branding et du recrutement en communiquant avec les principaux décideurs
  • Identification des clients Développer de nouveaux segments de clientèle, de nouvelles façons de vendre aux clients potentiels et les convaincre de manière proactive des avantages de StudySmarter
  • Fidélisation des clients Assister nos clients sur place ou à distance, et les fidéliser à long terme pour les soutenir au maximum
  • Customer successConseillez vos clients sur la meilleure façon d'atteindre et de persuader leur groupe cible avec StudySmarter
  • Activités de vente Réaliser et contrôler de manière indépendante les activités de vente et de marketing
Votre profil

  • Tu es un vendeur talentueux et tu as une première expérience dans l'acquisition de clients dans le secteur B2B.

  • Tu es motivé(e) par de nouveaux défis et tu cherches à te développer personnellement.

  • Tu veux atteindre tes objectifs et progresser dans ta prochaine étape de carrière.

  • Tu es communicatif, tu aimes le contact avec les gens et tu es toujours à la recherche de la meilleure solution pour nos clients.

  • Tu es orienté vers les objectifs et les chiffres, et tu aimes améliorer constamment ton travail afin d’être performant. 

  • Tu es passionné(e) par le développement d'une jeune entreprise et par notre vision d'un meilleur accès à l'éducation pour tous.

  • Tu es informé des différents besoins des entreprises clientes et travail de manière orientée vers le client. 

Pourquoi StudySmarter?
  • Tu pourras jouer un rôle crucial dans l'histoire de la croissance de l'une des meilleures startups allemandes dans le domaine des technologies de l'éducation et contribuer à la création d'un leader du marché international.
  • Tu travailles avec un produit passionnant qui est déjà la première application éducative dans les app-stores et qui peut permettre l'éducation digitale pour des millions d'étudiants
  • Tu fais partie d'une équipe internationale et dynamique, avec une interaction ouverte et authentique

  • Tu peux prendre la responsabilité de campagnes de vente dès le premier jour et te développer personnellement et professionnellement

  • Tu peux organiser ton environnement de travail de manière flexible. Tu es entièrement libre de décider où tu veux travailler

  • Tu choisis toi-même le matériel fourni (ordinateur portable, écouteurs, etc.)

  • Nous organisons régulièrement des événements et des activités, etc. et nous t’offrons des possibilités de formation supplémentaire

  • Nous t’offrons un salaire compétitif et la possibilité de recevoir des parts de StudySmarter

  • Nous disposons d'un bureau au cœur de Paris (avec ping-pong, PlayStation, fléchettes, snacks et boissons..)

À propos de nous

StudySmarter est une start-up munichoise spécialisée dans les technologies éducatives, qui numérise l'ensemble du processus d'apprentissage des étudiants et des élèves grâce à sa plateforme d'apprentissage intelligente. Non seulement nous avons été reconnus comme la meilleure application d'apprentissage au monde, mais nous avons également pu aider plus de trois millions d'utilisateurs dans leur apprentissage. Grâce à notre nouvel investissement, nous voulons conquérir 12 nouveaux marchés cette année et élargir considérablement notre équipe. 

Notre vision est d'aider chacun à atteindre ses objectifs éducatifs grâce à une technologie de pointe.

30d

MoOM - Wholesale Account Executive

c++

Mutual of Omaha Mortgage is hiring a Remote MoOM - Wholesale Account Executive

MoOM - Wholesale Account Executive - Mutual of Omaha Mortgage - Career PageYou are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or i

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+30d

Account Manager

JushiRemote
B2Bc++

Jushi is hiring a Remote Account Manager

Account Manager - Jushi - Career PageIf yes, include details of each crime, the date of conviction, adjudication or plea, and the penalty imposed. In addition, please include information concerning all crimes to which you were adjudicated guilty or pled nolo contendere. A conviction does

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+30d

Account Executive

HustleRemote
salesforcec++

Hustle is hiring a Remote Account Executive

Account Executive - Hustle - Career PageWe are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disabil

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+30d

Account Manager Benelu

RTB HouseRemote, Amsterdam, Netherlands

RTB House is hiring a Remote Account Manager Benelu

Description

Our Benelux Story

We kicked off in the Netherlands back in 2017 - now based at Schiphol, overlooking the runways. During the global pandemic we were all WFH, but now things are opening up again, we work according to the Hybid+ model: we re-discovered working from our office and mixing it with WFH, working at shared office spaces across the region and even working from another country for up to 2 months a year.

Our Benelux clients include top-notch e-commerce brands in various verticals and clients working across different regions. As said, we’re growing rapidly here in the Benelux and we’re looking for the right people to accompany us on this exciting journey!

About the Benelux Account Management Team

An Account Manager at RTB House is the primary Point of Contact for existing clients that have been acquired by our Sales team. You’ll be the face of RTB House! 

Client retention is a key objective, as is client satisfaction and revenue growth. As a market leader, RTB House develops a range of new products and our Account Managers will be among those who bring these innovative solutions to the market.

You will be joining a team of two Account Managers and will be reporting to the Team Lead of Account Management. This team will expand significantly and we offer you the opportunity to grow and develop with it.

What You'll Do And How You'll Make An Impact:

  • Day-to-day campaign management, both retargeting and branding:
    • Making sure that performance goals are achieved;
    • Keeping an eye on budget realisation;
    • Each Account Manager also has a quarterly target.
  • There’s also space for upselling campaigns and products to ensure growth of the accounts.
  • As an Account Manager you also provide transparency over campaign performance for the client representatives to ensure premium customer service.
  • You also are expected to develop professional technical knowledge related to the solutions offered by RTB House and overall developments in the digital marketing domain.
  • It’s all about teamwork! You will work closely with technical and sales teams within the company to ensure great  performance of the campaigns.

Desired Skills and Experience: 

  • Solid understanding of the online advertising industry, esp. performance marketing. GA must have no secrets for you, bonus points if ‘GTM’ rings a bell!
  • 2+ years of experience in online campaign management in-house or at an agency.
  • We expect you to be self-motivated and to bring along a positive attitude.
  • It would be beneficial to have an analytical background. You will be using these skills almost in every decision you take, every CPC you adjust. 
  • No worries about getting onboard - we’ve got a great team organising (remote) onboardings. But you do need to be able to absorb quite a bit of new information to get ramped up quickly!
  • Be ready to travel (mostly within the Benelux region), 10-20% of the time post-pandemic.
  • Fluency in Dutch and English. French would be an advantage for our Belgian/Wallonian clients.

What You Can Expect From Us:

  • The Netherlands is flat, so is our organisational structure.
  • The chance to work in one of the fastest-growing segments of online advertising.
  • Proven history of customer satisfaction with our AI powered retargeting technology. (check out our client success stories athttps://www.rtbhouse.com/success-stories/).
  • Annual training budget.
  • Hybid+ working model - you can choose to work from home, from the office, shared office spaces, across the region and even from abroad.
  • Healthy work-life balance - possibility of having a 4-day work week.

If you want to join a fast growing technological company and find this role a good fit, apply now!

Who We Are:

RTB House is a global company operating in the Digital Marketing sector that provides state-of-the-art marketing technologies for top brands worldwide.

Founded in 2012, RTB House applied Artificial Intelligence technologies to develop display advertising buying engine (DSP) based on Machine Learning algorithms. Since 2017, we have successfully implemented our proprietary engine based on the Deep Learning algorithms, the next generation of AI. As of now, RTB House is the first and only AdTech company in the world to be powered entirely by the Deep Learning algorithms. This enables our clients to generate outstanding results and reach their short, mid and long-term goals.

RTB House is a recognised fast-growing innovative company, listed among the 1000 Europe's Fastest Growing Companies by the Financial Times and in the Technology Fast 50® by Deloitte.

1000+ specialists, 30+ locations, 3000+ campaigns across the globe: New York, London, Tokyo, Singapore, São Paulo, Berlin, Amsterdam, Moscow, Istanbul, Dubai and Warsaw. 

Growing rapidly, RTB House searches for talented people specialized in digital advertising to make the Benelux market one of the largest ones within RTB House in EMEA. Do you want to become a part of the most exciting success stories in the Ad Tech industry? Join the team of excited and passionate colleagues and start a new great career opportunity.

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30d

Account Executive, SMBs

Designslackpython

Vitable Health is hiring a Remote Account Executive, SMBs

Account Executive, SMBs at Vitable Health (S20)
Affordable primary and urgent care health coverage
Remote
Full-time
About Vitable Health

We're a team of engineers, clinicians, and operators redesigning how healthcare fundamentally works for the 80 million uninsured and under-insured Americans. We started with a simple vertically integrated primary and urgent care health plan through a network of nurse practitioners that come directly to members virtually or through in-home visits. We designed our plan to make high-quality concierge care accessible to everyone - from the Grammy winners that have used us to our uninsured members.

We're growing fast at 5x ARR over the last 6 months and are well-capitalized from world-class investors like Y Combinator, Softbank, and others unannounced along with incredible founders and operators with experience building and funding unicorns like Michael Seibel (YC, Twitch), Immad Akhund (Mercury), Allison Pickens (Gainsight), Jack Altman (Lattice), Dan Folkman (GoPuff) and others.

About the role

About Us

We're a team of engineers, clinicians, and operators redesigning how healthcare fundamentally works for the 80 million uninsured and under-insured Americans. We started with a simple vertically integrated primary and urgent care health plan through a network of nurse practitioners that come directly to members virtually or through in-home visits. We designed our plan to make high-quality concierge care accessible to everyone - from the Grammy winners that have used us to our uninsured members.

We're growing fast at 5x ARR over the last 6 months and are well-capitalized from world-class investors like Y Combinator, Softbank, and others unannounced along with incredible founders and operators with experience building and funding unicorns like Michael Seibel (YC, Twitch), Immad Akhund (Mercury), Allison Pickens (Gainsight), Jack Altman (Lattice), Dan Folkman (GoPuff) and others.

The Role

We are looking for passionate, assertive, and confident sales hunters to join us as account executives selling to SMBs in Delaware and Pennsylvania. Drive real, meaningful change for employers and their employees and work with a team that values hard work and collectively celebrating wins.

We are looking to work with formidable builders that passionately care and are unrelenting in their obsession with solving hard problems. 

Responsibilities

  • Your primary responsibility will be to identify and qualify leads by identifying pain points with the ability to show value of the Vitable solution.
  • After 90-day benchmark is achieved, you will be tasked with reaching a monthly quota with SMB accounts in your assigned territory
  • You will own the sales cycle as follows: Qualify | Discover | Present | Propose | Close 
  • Create and execute a territory plan
  • Qualifying inbound leads from marketing
  • Hunt for new leads in a geographic territory via outbound prospecting
  • Overcome objections which prevent our customers from capturing our benefits
  • Work with our inbound marketing and sales team to refine our message and customer profiles
  • Providing feedback for new product features
  • Be a strong team player and act as an owner of the business
  • Love our customers. We exist to provide value to our customers.

Qualifications

  • Confidence to pick up the phone and make sales calls. Success in this role is directly correlated to time spent on the phone, out in the field, and talking to potential customers.
  • 4-5 years experience in a hunter role. Proven track record. President's Club. A-Players. 
  • An entrepreneurial mindset, curious, and interested in experimenting with new techniques to improve our sales process. Our BDR’s have the freedom to test new techniques to improve the existing sales process.
  • Superior listening skills. Even though we spend a majority of time on the phone, success in this role requires empathy and the ability to hear what customers have to say. Our outbound teams spend over 50% of their time listening, rather than talking.
  • An ability to present real business value to our customers. Our solution solves real, quantifiable problems for our customers. Can you help them see it?
  • Familiarity with modern sales tech stack: CRMs, (we use HubSpot but experience with others are fine) Notion, Slack, etc.
  • Experience in the healthcare industry and/or health insurance industry is a plus.
  • BA/BS from an accredited 4-year university, or equivalent experience

Benefits/What we offer

  • Full Medical, Dental, and Vision coverage

  • A generous equity plan

  • 401K

  • Career coaching through Torch and Wellbeing + Learning & Growth reimbursements

  • Quarterly kickoff Team Offsites

  • Unlimited PTO

  • Macbook and any other hardware you need to get your job done

  • Fun, creative, and collaborative work environment

_ At Vitable, we care deeply about building with empathy and are committed to hiring people from diverse backgrounds, experiences, and skills to help us build delightful healthcare experiences that are truly accessible to everyone. You do not need to match every listed expectation to apply for this position. _

If you're excited about what we're building and think there might be a mutual fit, please apply.

Our Mission

_ To build the most delightful healthcare experience and make it accessible to everyone. _

Technology

We're building on python, vue.js, and flutter.

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29d

Admissions Manager (Account Executive)

PathriseRemote
salesforceDesignslackruby

Pathrise is hiring a Remote Admissions Manager (Account Executive)

Admissions Manager (Account Executive) at Pathrise (S17)
YC for your career
Remote
Full-time
About Pathrise

Pathrise invests in a small number of ambitious university students or recent graduates by coaching them to get a competitive internship or job. The program is completely free upfront. In exchange, Pathrise fellows pay back a share of their first year's salary if and only if they get hired.

For additional context, please feel free to read about us in the news at: https://venturebeat.com/2018/03/09/pathrise-wants-to-be-the-y-combinator-for-tech-students/

About the role

What is Pathrise?

Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help anyone land their next job. On top of that, we're built around aligned incentives. Fellows only pay when they get hired and start working at a job first.

Every day we are expanding our team and our services. We are looking for individuals who are ready to jump into a new role with us. We are a flourishing team and we really enjoy working together to improve our fellows chances of getting the jobs of their dreams!  If this sounds like something you'd be interested we’d like the opportunity to get to know you more.

Our Mission

We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions, and livelihoods. Read more about why we’re driven to do this in our manifesto.

The Role

We’re looking to hire a full time Admissions Manager to ensure a positive candidate experience and increase conversion of program enrollment for eligible leads. This role is a perfect fit for a high-energy individual with outstanding communication, honed customer service and sales skills, and a passion for our mission. You would be managing the enrollment and free trial retention of eligible candidates in 1-2 of our industry tracks.

Responsibilities

  • Conduct onboarding and sales calls and ensure the prospective fellow signs the program agreement 
  • Provide a consultative approach to candidates wanting to join Pathrise by understanding the different offerings of the Pathrise program (e.g. explain our curriculum and program details, answer candidate questions via email and conduct informational and sales-focused phone calls)
  • Build positive relationships with fellows during their trial periods, checking in regularly and conducting calls to ensure increased conversion rates to our program
  • Uphold a high standard of customer support to all candidates interested in Pathrise and provide an inclusive admissions experience for all candidates, regardless of whether we extend them an offer or not to join the program
  • Become a resident expert in 1-2 of our industry tracks, developing relationships with our part-time and full-time mentors and knowing the ins-and-outs of the curriculum and selling points within each track
  • Work closely with our Admissions team to support Pathrise’s growth goals!

Required Qualifications

  • Passionate about Pathrise’s mission (see our manifesto)
  • 2+ years of experience in a sales, business development role 
  • Proven track record of working with various software systems including but not limited to: Salesforce, Pardot, Slack, GSuite, Asana, Airtable, as well as the ability to pick up new systems quickly 
  • Excellent verbal, written, and presentation skills
  • Ability to balance creative and critical thinking to act quickly and efficiently
  • Collaborative, dependable, and enthusiastic both internally and with our fellows
  • Proven track record of hitting monthly/quarterly KPI’s
  • Exceptional time management and multitasking abilities while maintaining a customer-centric focus and meticulous attention to detail

Preferred Qualifications

  • Former experience or interest in admissions, mentorship, education, or career development
  • Former experience or knowledge of our six industry areas: software engineering, data science, product management, product design, sales, and marketing
  • Startup experience
  • Experience working with individuals from diverse backgrounds
  • Understanding of current US Visa requirements 

Benefits & Compensation

  • $40,000 - 60,000/year base, commensurate with qualifications and experience
  • Commission: $20,000 OTE
  • 100% remote work now and in the future!
  • Flexible working hours 
  • Great health, dental and vision benefits
  • Yearly growth target bonuses and equity
  • Unlimited PTO
  • Professional development stipends
  • Bi-annual team building events and monthly virtual happy hours

Pathrise is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pathrise does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Pathrise also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Pathrise will also consider for employment qualified applicants with arrest and conviction records.

If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

Technology

Ruby on Rails Javascript/React (More importantly, a love of mentorship)

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29d

Account Executive, Insurance

c++

Sambasafety is hiring a Remote Account Executive, Insurance

Account Executive, Insurance - Sambasafety - Career PageYou are considered to have

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+30d

Technical Account Manager

OWNZONESRemote, New York, United States
mobileazurec++dockerkubernetesjenkinsAWS

OWNZONES is hiring a Remote Technical Account Manager

Description

Would you like to be part of a team helping some of the industry’s top media and entertainment companies migrate their workflows to the cloud? Ateliere Creative Technologies is leading the shift with the only digital supply chain platform based entirely on the cloud. As an Ateliere Account Manager, you will have the exciting opportunity to deliver innovative solutions that truly change the way people work with content. 

 

If you’re naturally a helper, enjoy assisting people with software application issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.


Your responsibilities will include resolving application issues and providing direct technical support. You will use direct communication, email and chat applications to give clients quick answers to simple technical issues. For more complex problems you will be the customer’s voice to our product and development engineering teams.  


In this role, you will

  • Be the primary point of contact for a customer with technical questions or issues
  • Research, analyze, and diagnose application and related technical problems, and identify solutions
  • Have the ability to quickly understand the root of the problem
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their application is fully functional after troubleshooting
  • Actively assess, maintain and monitor the platform on behalf of clients
  • Track computer system issues through to resolution, within agreed time limits
  • Document technical knowledge in the form of notes and manuals
  • Maintain positive relationships with clients

 

Mandatory Qualifications:

 

  • Positive personality, a sense or awareness of urgency where appropriate, and great communication skills
  • Good understanding of SaaS technologies, computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Ability to prioritize and manage several milestones and projects efficiently
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Professional written and interpersonal skills are essential when communicating with customers and clients
  • Ability to accept constructive criticism and customer feedback regarding their experience with software or IT services


A perfect fit if you have:

 

  • 2+ year experience supporting SaaS cloud applications for large organizations with fast-paced and urgent projects, including working directly with C-level execs
  • Experience with AWS, Azure, and/or Google Cloud
  • Knowledge of Kubernetes, Docker, Jenkins
  • Media and/or Entertainment production experience or experience supporting applications for an M&E company
  • Experience working in a startup environment


Compensation & Benefits

 

  • Competitive Salary
  • Competitive Paid Time Off
  • Benefits including Medical, Dental, Vision, 401K
  • Modern offices in major cities
  • Unlimited PTO, with a great work/life balance
  • Remote work


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+30d

Account Executive

Vital InteractionAustin, TX, Remote
c++

Vital Interaction is hiring a Remote Account Executive

29d

Key Account Manager - UK (m/f/d)

Workaround GmbHLondon, GB Remote

Workaround GmbH is hiring a Remote Key Account Manager - UK (m/f/d)

Why work at ProGlove?

Because at ProGlove we work to make YOU successful from day one. It’s as simple as that: no ifs or buts. You will be working jobs that matter to you. And we are passionate about creating a work environment that truly inspires you. Respect, trust, and no politics!

Who we are?

We are the ones who begin everything with the human worker in mind. Whether it is automotive and manufacturing, logistics, retail and e-commerce or post and parcel – we believe in the human worker. Therefore, we build the smallest and lightest wearable barcode scanners in the world and connect the human workforce to the Internet of Things. Why else would the World Economic Forum have made us a Technology Pioneer and Gartner a Cool Vendor?

ProGlove works with global customers like BMW, DHL, Volkswagen, GAP, Walmart, Audi, DB Schenker or Lufthansa Technik. Driving global rollouts, designing new software products and delivering new business models like SaaS is part of what we do.

What sets us apart?

Diversity is more than a buzzword to us. We live it. That is why we employ more than 350 people from more than 40 countries and of all walks of life. We trust you because we appreciate who you are. That is why we want you to be a part of ProGlove. Work with us and experience the hunger to add a new chapter to a story that matters! Because that is what happens every day at our sites in Munich/Germany, Chicago/USA and Belgrade/Serbia

Your responsibilities include:

  • In charge of Account Growth/Relationship Management, responsible for the revenue and profitability delivered on accounts.
  • Build meaningful strategic relationships with key client decision-makers.
  • Network client relationships to open new revenue opportunities both locally and globally.
  • Develop and grow revenue through consultative selling and effective relationship building.
  • Lead the proposal process; prepare presentations and display visible leadership when mining new business within existing accounts.
  • Participate on all account activities including strategic planning, marketing, builds, and maintenance.
  • Participate in regular short and long-term strategic planning with key clients.
  • Responsible for senior-level communication across multiple projects related to progress, changes, timeline, budget, and client expectations.
  • Consistently understand the client’s short-term and long-term strategic objectives, turning those objectives into executable strategies and ensuring that projects and activities align with these strategies.
  • Ensure all ProGlove solutions are strategically in line with the client’s overall business strategy.
  • Keep abreast of industry and vertical trends
  • Participate in expectation and direction-setting with Country Manager/ Sales Director Southern Europe.
  • Actively participate in account team meetings, performance evaluation activities, template creation, account direction setting, process iteration, and other ad-hoc initiatives.

You are a great fit if …

  • 4+ years experience as a business development manager in the mobility field, rugged hardware experience preferred
  • Prior experience in a growth startup
  • Strong hunter mentality to drive growth
  • Must have a customer-obsessed approach to innovation and quality
  • Prior experience in solution selling
  • Proven ability to work with a variety of customers from a variety of enterprises and industries
  • Strong written and verbal communication skills
  • Self-motivated and drive for excellence
  • Experience in positioning and selling technology in new customers and new market segments
  • Experience in proactively growing customer relationships within an account while expanding their understanding of the customer’s business

Your new environment:

  • Like a Pro: From the very beginning, you will take on responsibility for the demanding tasks of your area with a broad spectrum of creative possibilities and perspectives.
  • Never stop growing: We value innovative spirit, creativity and commitment. You have the chance to propose, test and implement your ideas, your newly learned methods and skills.
  • Better together: Your colleagues are dynamic and motivated. There is no competitive pressure here, but an honest feedback culture.
  • Purpose: Your daily work makes a difference, being it for our customer or our internal colleagues.


SOUNDS LIKE THAT'S YOU?

Skip writing cover letters. Tell us about your most passionate personal project, your desired salary and your earliest possible start date.

The job location is can be anywhere in the United Kingdom.

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+30d

Account Executive

CUORERemote

CUORE is hiring a Remote Account Executive

Account Executive - CUORE - Career Page

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29d

Account Executive (PeopleFluent) UK, Remote

LTGBrighton, GB Remote
salesforcec++

LTG is hiring a Remote Account Executive (PeopleFluent) UK, Remote

As an Account Executive you will be responsible for driving the sales strategy and execution in a designated territory this includes, but is not limited to, speaking and networking with C-Suite executives and net-new customers while articulating the value of our products with a passion and love for the HCM space. The successful candidate will foster relationships and work on the customer’s behalf to deliver a robust solution that meets the customers’ business needs and objectives.

Duties and Responsibilities:

  • Drive entire sales process in designated territory. This includes building the required pipeline to achieve territory goal/quota. Executing on a business outcomes selling approach/methodology related to Qualifying (via in-depth discovery) Developing, and Closing sales opportunities.
  • Establish trusted advisor relationship with prospective customers to determine business need and build partnership with functional/divisional leadership that will provide the basis for current and future business opportunities and a thorough understanding of the business and its objectives
  • Orchestrate resources within our organization and with potential customers to ensure full stakeholder alignment throughout the sales process and into implementation
  • Drive the account strategy for each opportunity providing regular and thorough account updates to Sales Leadership
  • Maintain meticulous details of account information in SalesForce outlining account pipeline, activities, profiles, opportunities and business insights on a timely basis
  • Position the organization to win sales opportunities through the development and execution of sales strategies based upon customer-specific business needs
  • Continuously scour the market for industry trends and competitive analysis to better position the Company against the competition

Skills and Experience:

  • Minimum of 5 years progressive sales experience selling Application Software, On Premise and/or SaaS with at least 2 years at the Enterprise Level.
  • History of Achieving and Exceeding Sales Quota.
  • Effective Planning and Prospecting skills that will bring customers to the table in order to meet with our outstanding team of subject matter experts in the HCM space.
  • Outstanding communication skills (oral and written) and the ability to influence audiences through subject matter expertise and refined listening skills
  • Ability to lead the sales cycle at the enterprise level, be the quarterback, casting a wide net and bringing together all the appropriate decision makers (C-Suite) and internal support staff.
  • Solid experience and appreciation for SFDC or similar software coupled with strong organizational and preparation skills.
  • Self-motivated and highly focused
  • HCM Software experience is a Plus
  • Bachelor’s degree or equivalent successful Sales experience

About the company:

PeopleFluent provides flexible cloud solutions that put learning at the heart of talent strategy. As a market leader in integrated talent management and learning solutions, PeopleFluent helps companies hire, develop, and advance a skilled and motivated workforce. Deployed separately or as a suite, our Recruiting, Onboarding, Performance, Succession, Compensation, and Learning solutions deliver a superior user experience that guides managers and employees with contextual learning – right in the flow of work.

PeopleFluent Learning is part of Learning Technologies Group plc (LTG).

For more information, visit www.peoplefluent.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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29d

Strategic Account Executive

ConvexRemote
Bachelor's degreeB2BoracleDesign

Convex is hiring a Remote Strategic Account Executive

Strategic Account Executive at Convex (W19)
Software for the commercial services industry.
Remote
Full-time
About Convex

At Convex (YC W19), we’re building the leading B2B full-stack software platform for the $400bn+ commercial services market. It's a 100-year-old industry impacting millions of people every day. We already work with some of the largest enterprise companies in the sector and were one of the fastest growing companies in the Winter 2019 YC batch. Our team is a unique mix of industry veterans from Carrier, Siemens, and Honeywell as well as founders from MIT, Harvard, and Georgia Tech. Based in San Francisco, our investors include Emergence Capital, 1984 Ventures, UP2398, Liquid2 (Joe Montana), Y Combinator, the founders of PlanGrid, and others.

About the role

At Convex, we build the leading B2B platform for the fast growing commercial and building services industry. Our software provides rich data on every commercial property in the US (~63M) and workflow software built on top of that. For our users who serve these properties, that data and workflow becomes their secret weapon; there's nothing else like it available in the market today. Our customers rely on Convex to identify, win, and manage new growth opportunities.

We are based in, and love, the seven square miles of San Francisco, but our customers (and employees) live and work in almost every state in America. They include some of the largest enterprises in the country, like Siemens and Carrier, and smaller businesses we care just as deeply about.

Qualifications

  • 8 + years in successful, consultative, provocative, SaaS sales career
  • 3+ years in success in enterprise accounts, national account, global account role
  • Primary success & experience with sales of an "advanced" SaaS platform (annual commitments)
  • Sold “big-ticket” items - above $150k deals with a quota of an average above $1M
  • Sold to and works directly with decision makers
  • Sold in cooperative, team model - with their primary role as quarterback
  • Success in an intense, competitive selling environment
  • Small/midsize Company/Startup/Entrepreneurial background
  • Adopted a "sales philosophy" or "sales methodology", as a seasoned sales professional
  • Knows how to “Hunt” for business leads
  • Expertise in driving towards large, corporate-wide SaaS agreements
  • Outstanding orientation towards value-based approach to deal closure
  • Ability to navigate and lead contract negotiations
  • An orientation to a funnel-based, metric approach to sales
  • Properly executes required sales administration tasks
  • Outstanding interpersonal and collaboration skills
  • Outstanding listening and communication (verbal & written) skills
  • Bachelor's degree in Business or related field

Preferred

  • Sold to sales or marketing departments
  • Sold to any Commercial Services-related vertical
  • An active member of a sales community (LinkedIn, etc.)
  • MBA

Benefits

  • Generous employer contributions towards medical, dental, and vision insurance 

  • Paid parental leave of up to 4 months with 100% pay

  • Flexible & generous time-off plans (including mental health days!)

  • Income protection through short-term and long-term disability plans

  • Tax-favored benefits such as Retirement Savings plans and Flexible Spending Accounts

  • Commuter programs

  • Healthy lunch, drink, and snack options at our corporate office

  • Flexible hybrid & remote work options

About Convex

At Convex (YC W19), we’re building the leading B2B full-stack software platform for the $400bn+ commercial services market. It's a 100-year-old industry impacting millions of people every day. We already work with some of the largest enterprise companies in the sector and were one of the fastest growing companies in the Winter 2019 YC batch. Based in San Francisco, our investors include Fifth Wall, Emergence Capital, GGV, 1984 Ventures, UP2398, Liquid2 (Joe Montana), YCombinator, the founders of PlanGrid, and others.

At Convex, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us!

Convex is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need assistance or an accommodation due to a disability, please let your recruiter know.

Technology

Convex is looking for engineers to help our customers serve an under the radar, but massive and ubiquitous industry, commercial building services. Our customers service the systems that provide air we breathe, the water we drink, as well as the lighting, safety, and security systems that power daily life for billions of people.

We are based in, and love, the seven square miles of San Francisco, but our customers are in every corner of America. We found our foothold in small to medium sized businesses, and have quickly been pulled up-market to some of the largest enterprises in the country, like Siemens and Carrier. We have shipped an impressive amount of product with a lean team, but now we have to scale to meet the demands of our customer base which is growing in both size and sophistication.

That is why we need you.

The Product

Our flagship product, Atlas, is a “consumer grade enterprise product.” Think Apple experience with Oracle utility. Atlas supercharges our users’ work by providing them with information on virtually every commercial property in the country. There is literally no other data source like this available anywhere. All that data is interesting, but it isn’t powerful unless you have the ability to work with it, which is why we are building a full suite of specialized software tools on top of it.

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30d

Account Executive / Ambassador

RocketLevel is hiring a Remote Account Executive / Ambassador

Account Executive / Ambassador - RocketLevel - Career Page

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+30d

Account Manager

Club Capital LLCBethesda, MD

Club Capital LLC is hiring a Remote Account Manager

30d

Enterprise Account Executive

postgresDesignuiUXc++typescriptpythonNode.js

Turing Labs Inc. is hiring a Remote Enterprise Account Executive

Enterprise Account Executive at Turing Labs Inc. (W20)
AI for R&D of consumer brands like P&G to develop better products
Remote
Full-time
About Turing Labs Inc.

Build a better sustainable world!

“Turing Labs is building the Palantir for the CPG industry” - Forbes

Consumer packaged goods (CPG) companies all over the world – including names you already have in your fridge, toiletries bag, make-up case, and pantry – rely on Turing’s AI technology to create new products faster, safer, smarter, and leaner. With our industry-leading platform, we leverage data and combine industry-specific AI technology to create new products 10x faster than the existing physical trial-and-error process.

Turing Labs is a Series A funded company backed by Insight Partners, Y-combinator, Moment Ventures, and several industry leaders.

The Turing team has decades worth of experience and passion for creating the next generation of products. Today, we employ some of the world’s best machine learning algorithms – and the people who create them – to help drive product innovation that impacts billions of people’s lives.

You can learn more about our journey and where we are going on TechCrunch, VentureBeat, The Wall Street Journal, Business Insider, and Forbes.

Join one of the fastest-growing SaaS on the path of becoming the default platform for product development.

About the role

Our Story!

At Turing, we’re driven to build software that helps Consumer Packaged Goods (CPG) companies make products that are safer, smarter, and leaner. Our platform uses data, AI, and technology that enable CPG companies to develop best-quality innovative products 10x faster. 

Simply put, we are disrupting the 120-year process of developing products. Many of the world’s leading brands use Turing to innovate new products. We’re growing quickly; new customers go on the waitlist. We’re remote-friendly, YC backed+other notable SV investors, and well-funded.

Our customers (few of the world's top 7) say Turing is the fastest way to develop new products. Turing has proven to be the most accurate ML engine.

Founders have decades of domain experience and engineered top 1% ML algorithms. Read more about Turing on TechCrunch, Business Insider, Forbes, and WSJ.

You are a business athlete who wants to join a championship team of high-caliber talent, focused and diligent to get the win. You have empathy, grit and a never die attitude. You fight hard for the customer and can add immense value to them through the product. You care deeply about the success of each customer, their clients, and your teammates. You are passionate about helping companies develop products that we use everyday - from detergent, shampoo, perfume, to cookie.

Responsibilities

  • Call inbound leads and schedule discovery calls
  • Qualify leads by understanding customer pain points and conveying how our solution will help.
  • Conduct highly personalized demos tailored to their specific pain points and needs
  • Handle and overcome any and all objections by identifying the root cause.
  • Be able to close and pull deals across the finish line.
  • Overall providing an exceptional and customer centric experience that allows you to control the buying journey from beginning to end.
  • Become an expert in our CRM and make sure pipelines and activities are consistently up to date and accurate to the highest level attention and detail.
  • Work with marketing and customer success to deliver a consistent brand experience with every lead.
  • Track and relay customer requirements to product teams.
  • Most importantly, bring your energy and have fun!

Requirements

  • 3+ years of account executive and sales experience from enterprise SaaS companies - relationship-building, driving revenue and closing business
  • Experience managing accounts. Some experience presenting to C-level or other key decision-maker relationships. We will train you.
  • A growth mindset and complete dedication to mastering the art of selling
  • Grit and the willingness to do whatever it takes to succeed
  • Being coachable, taking extreme ownership and trusting the process.
  • Track record or relevant experience of meeting and exceeding sales goals
  • You are a PHD → Positive, Hungry and Determined!
  • Excellent quantitative, analytical and communication skills
  • Proficient in a CRM, Powerpoint and Excel (We will train you)

Compensation and Perks

  • Mentorship from the pioneers in sales
  • Work directly with founders
  • Culture you would fall in love with
  • Competitive salary with generous equity. You get to join the company at the most advantageous stage
  • Directly impact the growth of the company
  • Play significant role in strategizing the product roadmap
  • Remote-friendly
  • Reimbursement of home-office setup
Technology

Python, Postgres, Typescript, React or Node.js, and Python.

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30d

Enterprise Account Executive

IndicativeNew York, NY Remote

Indicative is hiring a Remote Enterprise Account Executive

DESCRIPTION

Indicative is the only Product Analytics platform that connects to your data warehouse. Understand your customers with Indicative – pinpoint and eliminate areas of friction and identify areas to convert, engage, and keep customers coming back.

We’re growing fast and looking to expand our sales team. Are you an experienced SaaS sales executive interested in joining a rapidly expanding technology company?

RESPONSIBILITIES

We’re looking for a self-motivated person that enjoys technology and working in small teams. You will own the entire sales process and must be comfortable in a dynamic, fast moving environment.

  • Engage prospects to uncover objectives and drive them through the entire sales funnel: qualification, presentation, negotiation, and contract execution
  • Become an expert on Indicative’s products
  • Carefully track performance to drive constant sales process improvements and hit targets
  • Be a customer advocate and Indicative’s link to the market

REQUIREMENTS

  • 5+ years of software sales experience, preferably 2+ years in a SaaS company
  • Proven track record of meeting sales goals
  • Experience building new business opportunities in mid-sized organizations
  • Excellent verbal and written communication skills
  • Ability to articulately explain complex or technical concepts to non-technical audience
  • Gritty, adaptable, and self-motivated

WHY INDICATIVE

  • Create a massive company in an exciting, high-growth market
  • Be part of a growing, energetic, and supportive team
  • Awesome culture: little politics; lots of autonomy
  • A successful management team that has experience building and selling profitable businesses

Are you this person?

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+30d

Account Executive, Mid-Market

ON24Remote, United States
Bachelor's degreeB2B

ON24 is hiring a Remote Account Executive, Mid-Market

Description

ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. 

Role Overview: 

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact? As an Account Executive at ON24, you’ll drive new business for ourbest in classself-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.  

 Responsibilities:   

  • Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.  
  • Conduct online presentations and product demonstrations.  
  • Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.  
  • Achieve and exceed individual activity and revenue targets.  
  • Log sales activity (prospecting, opportunities, revenue, and next steps)inSalesforce.com.  
  • Attend sales seminars, sales meetings or educational activities to stayup-to-dateon the latest developments, trends, and regulations in themarket place 
  • Keep current with all ON24 product information, pricing and contract terms.  

Skills & Experience:   

  • A true “hunter” mentality who strives for the close.  
  • Demonstrated experience driving new business with all levels of contacts withinandorganization.  
  • Successful track record of achieving and exceeding quotas.  
  • Ability to implement and drive sales strategies for ON24 products and/or services.  
  • Must possess highly developed organizational, planning and management skills.  
  • Strong detail orientation with numbers, follow through and contract details.  
  • Must have superior written and oral communication skills.  
  • Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements.  
  • A Bachelor's degree in communication, business, marketing, or related field or relevant experience  
  • 1 - 3 years of direct sales experience, ideally B2B sales at a software company.  
  • SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.  

Perks & Benefits:  

  • Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans   
  • Generous PTO policy and wellness days to log off and recharge    
  • 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days  
  • Employee Stock Purchase Plan   
  • 401K Plan with employer match   
  • Reimbursements covering home office expenses, cell phone use, weekly team lunches, and classes for professional and personal development   
  • Fitness and wellness perks including ClassPass and discounted memberships with 24 Hour Fitness  
EEOC: 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.   

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records 


#LI-CS1
#LI-Remote
#LI-United States

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30d

Account Manager

IntentRemote job, Remote
Commercial experienceB2BDesignmobilec++

Intent is hiring a Remote Account Manager

We’re on the lookout for anAccount Managerto join our amazing Growth Team at intent.

intent has over 10+ years of experience in helping to conceptualize, design and build apps for IoT and connected devices. We are a software house that act as specialized think partner for products at the intersection of physical and digital - from net-new to products looking to enter a competitive and established niche. Some of our clients include Oura, BOSE, and McIntosh audio systems.


As an Account Manager at intent, you will:

  • Build Account Management at intent from scratch: you will receive carte blancheand all the support you need from the C-level and Head of Business Development

  • Take care of existing clients by building and strengthening long-term relationships with them. We don’t work with anyone: you will work closely with the brightest startup entrepreneurs and fantastic corporations.

  • Turn opportunities into business and grow existing accounts through upsells and expanding to other departments/territories. We are not looking for a sales person. We’re looking for a business person that sales

  • Be responsible for contract extensions and staffing. This is the boring part: you will have 100% autonomy to automate/outsource this.

  • Forecast and track key account metrics. You need to have some analytic skills, but people and sales skills are more important here.


What we offer:

  • Salary: 8 - 15K net on a B2B contract, or 6.5 - 12.5K gross on a permanent one (depending on your experience).

  • 20/26 days paid holidays and 10 days sick leave on B2B.

  • Opportunity to shape your own role and environment.
  • Nice and energetic atmosphere, small teams, and space for your own ideas and self-development.

  • Possibility to work fully remotely or from a pet-friendly, modern office in the centre of Warsaw - you choose a preferred way of working.

  • Best tools- MacBook Pro and other tools necessary for your work.

  • Flexible working hours.

  • Private medical care (PZU) and Multisport card.

  • Knowledge sharing - internal and external initiatives, conference budget, English lessons (online and in the office) with a native speaker company.

  • Company events - movie nights, breakfasts, picnics, board games, and fun trips.

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+30d

Account Executive

salesforcec++

Jamba Software is hiring a Remote Account Executive

Account Executive - Jamba Software - Career Page

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29d

Account Manager

Subscribe Pro is hiring a Remote Account Manager

Account Manager - Subscribe Pro - Career Page

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+30d

Senior Strategic Account Manager

IRI UKBracknell, GB Remote
agilesalesforcec++

IRI UK is hiring a Remote Senior Strategic Account Manager

SENIOR Strategic Account Manager (SSAM) EMEA

Supply Chain Solutions Team

Overview

Due to restructuring of our team in line with a growth agenda, this is a new opportunity to join our Global Supply Chain Solutions team, we are seeking to hire a Senior Strategic Account Manager (SSAM) working within our EMEA division.

The role will be based in the UK reporting into the Supply Chain Centre of Excellence (under the leadership of the Senior Director, Customer Success for EMEA). This role will is critical to the success of our business, with key responsibility for Client Health and Relationship Management

Supply Chain is one of the newest capabilities within IRI where we are responsible for driving value through insight and action from factory to shelf via our best in class technology, analytics and data. With supply chain & retail execution so hot right now, and the explosion of Omni-channel and the disruption it is causing, our capabilities have never been so relevant.

This role will include working regularly with clients both remotely, and with occasional travel to their head offices situated within the UK. IRI support agile / home working with expectation to attend periodic team meetings, including quarterly regional gatherings at our Bracknell HQ.Therefore having flexibility for some travel will be critical to the success of this role.

Role & Responsibilities,

You will coach and lead a small team of Account Managers who manage our client relationhips, in addition to managing a portfolio of your own clients:

Leadership

  • Team management (2+ team members, or as assigned).
  • Ability to motivate, coach and grow team members.
  • Proven leadership skills (communication, inspiration, positive attitude, proactive and building trust)

Client Health – via Account Excellence - which leads to renewals

Ensuring clients are adopting our suite of products and services and seeing consistent value is critical to securing renewals and not losing or shrinking business. This will be achieved through account excellence (Building & executing high quality relationships, Joint Business plans, Governance (operating with excellence is critical) and delivering good quality use cases – all of which are core components for delivering success. Within this role you will be responsible for managing a number of our biggest and most important accounts and you will work closely with the Commercial Director (they will own renewals and driving new business, you will own the client relationship) as well as other colleagues across the business from Training, Retail, Client Success Centre etc.

Ignite Growth – via Account Excellence - which leads to growth opportunities

Additionally you will identify opportunities to ignite growth across CPG clients(as you will own the day to day working relationships with them), in partnership with the Commercial Director. Having curiosity for insight, asking questions and understanding unmet needs that can convey to opportunities will be vital as we look to triple the business over the next 3 years.

Continuous Improvement Projects

As we seek to develop and grow; our product offering, our ways of working, and our thought leadership – you will be responsible to lead on projects, building cross functional teams to support and deliver against defined objectives.

Client Health – Driving Account Excellence via our model – it will be critical that you have experience within this space and can demonstrate clear examples of the following:

Envision: Strategic Account Planning & Execution

  • Develop and execute high quality Strategic Business Plans or Joint Business Plans for each account ensuring executional excellence and governance of the plan e.g. regular meetings in place with users and account sponsors e.g. where appropriate; weekly, monthly, quarterly etc.)
  • Provide high quality internal updates once a quarter to senior stakeholders to show progress against the plans and help needed to overcome any challenges.
  • Work with relevant internal stakeholders to help input, align and support your plans e.g. Retailer, Sales or Lead Solution Architect teams.
  • Relationships: Develop relationship matrixes ensuring all customer sponsors (C-suite down) are engaged with RSi at the appropriate levels, plus build out our current relationships into new areas.

Ninety Day Plans (adoption) & Grow Usage

  • Increase usage & adoption for existing accounts by expanding active user base to new personnel. Track and report on this at monthly performance reviews.
  • Be the lead on any new product or solution implementations (including Pilots) to ensure they are adopted within CPG ways of working
  • Manage all new accounts & new starters within your account base in accordance with RSi standard 90 day on-boarding plan
  • Provide training on product functionality, templates and business processes
  • Setup dashboards to stimulate early adoption across full range of users

Articulate with Impact – Communication

External:

  • Respond with speed to any customer query ‘customer first’ mentality.
  • Provide coaching and guidance on Collaborative Business Processes, use cases and methodologies for measuring results.
  • Ensure that your accounts are well informed of new product releases, changes / issues with data, tips and tricks, upcoming events, etc.

Internal:

  • Keep Gainsight (our Customer Relationship Management) platform updated with all key account activity.
  • Share best practices with global peers to help create a share & re-apply culture
  • Work effectively with your sales execs in identifying and providing new opportunities within the account as part of One account teams.

Govern for success – operate with discipline

  • Coordinate with Customer Success Centre team to gather ticket resolution, SLA, and other measures as necessary
  • Monitor our Customer Health System up to date to ensure that existing users remain active, and leverage power users as advocates for new users, escalating any potential changes in behavior via action plans to resolve.
  • Deliver Monthly Performance Reviews with your line manager sharing key insights and performance against core KPIs.

Elevate: Measure, Track and Create Value

  • Each SAM is responsible for producing and publishing success stories that articulate the exceptional value they have delivered from RSi’s solutions and services, call this the procurement test, when we come to renew we should have multiple examples of value & ROI we have created to obtain the renewal or signature for new business.
  • Contribute to RSi marketing efforts related to success stories, awards and best practices.
  • Partner with the Retailer team to ensure that all local CPG accounts are generating value and collect associated documentation as proof points and ensure they are included in regular reviews with your customers.

Key to this will be:

  • Conducting white space (Product & Solution) analysis to identify sales opportunities across your account portfolio
  • Understanding your customer strategy to align white space opportunities achieved through customer curiosity e.g. always asking the right questions to gather insight.
  • Designing a pipeline (list of sales opportunities) and the associated action plan for each initiative including the relevant governance to drive action.
  • Delivering the plan to ensure you hit your target and unlock the associated bonus benefits.

Key skills required for the role:

  • University degree, preferably in Business, Supply Chain Management or Finance
  • Min 3 years experience of working at a CPG/Supplier or a Retailer in a Commercial, Category or Supply Chain Role is essential
  • Working knowledge of related enterprise software applications (e.g. SAP, Retail Link etc.) is highly valued.
  • Experience in working with (EPOS) and syndicated data (e.g. Neilson and IRI) is highly valued.
  • Strong analytical and data analysis skills demonstrated by experience and references
  • Proficiency in Excel and Power-point is a must.Power BI, Salesforce and Gainsight, or other data analysys /mining software experience is highly desirable.
  • Great presentation, oral and written communication skills
  • Solid understanding of forecasting and replenishment policies and practices.
  • Proven project management skills: conceptualizing, planning, estimating and executing.
  • Excellent people skills and ability to build strong relationships with customers levels e.g. Leadership & Operational roles.
  • Proven experience of line management, ability to lead, coach and motivate a team
  • Proven track record of delivering high quality results e.g. Cost savings, Value or Revenue Growth

What IRI can do for you – adverts.

Here at IRI, we focus on outcomes rather than an outdated, one-size-fits-all notion of work, to give each of us the flexibility we need to have fun and balance our overall wellbeing. Through constructive and helpful feedback, we are empowered to take risks, challenge ourselves, reach unprecedented heights and achieve great personal growth.

What this means for you when you join IRI:

  • Agile working – You are able to choose where you work on a given day to best deliver your outcomes on that day, be that at home, in the office, at your client’s office, or in the local coffee shop!
  • Flexibility – Agile working facilitates you managing your work around your life when necessary, should you need to get away early for that weekend away, or start a little early to miss the traffic.
  • State of the art office – We opened our new office in January 2022, with amazing spaces to do dedicated work with peace and quiet, collaborate with your colleagues in open or closed areas, and beautiful meeting rooms you will be proud to host clients in.
  • Me Days – We currently have four days over and above our 25 contracted annual leave days to take time for ourselves, taking our total annual leave to 29 days + Bank Holidays!
  • Growth – You got where you are today by education, determination and plain hard work. Here at IRI, we aim to help you build your skills, explore new interests, and work across different functions, clients and teams. We believe that every career is a work in progress, and we foster each employee’s journey, through a diverse set of experiential, skill-building and mentorship opportunities to learn from the best and brightest in our business.
  • Feedback– To do a great job, you need to know what is expected of you. We pledge to do just that through consistent, timely feedback and coaching to ensure continued growth.
  • Recognition – In addition to cheering on outstanding work on a project, exceptional client service, or performance over and above what is expected, we also applaud consistently great performance and initiative in solving problems, as well as innovation and new ideas. We’re also not afraid of PDAs—public displays of appreciation—as we all celebrate individual victories as part of our shared success.
  • Challenge – Challenge and support are of equal importance, and we strive to deliver the right mix of both through line man
  • agement, peer to peer relationships and an open door policy to the leadership team. A career at IRI, as with life, is what you make it – so if you’re looking for challenge, we can absolutely deliver!
  • Fun–We can promise it will be challenging, rewarding – and fun! We aim to work hard and recognise that’s only achievable with some play as well, with all ideas welcome.

Don’t meet every single requirement? At IRI we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply anyway as we have multiple roles across varying experience levels, you may just be the right candidate for other roles!

Let’s normalize inclusion, starting now.

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