We are seeking a highly motivated and experienced Product Owner to join our dynamic team. As a Product Owner at eVisit, you will play a critical role in developing and delivering innovative virtual care solutions that address the unique challenges faced by healthcare providers and patients. You will collaborate closely with cross-functional teams to drive product development and ensure that our solutions meet the needs of our users and the market.

Key Responsibilities:

• Work with Product Managers to define and prioritize product features and enhancements based on market research, user feedback, and business goals.
• Manage and communicate product requirements, user stories, and acceptance criteria to the development team, and maintain related documentation.
• Help lead sprint planning meetings with engineering, ensuring the right tickets get prioritized. 
• Collaborate with cross-functional teams, including engineering, design, and marketing, to drive product development from concept to launch.
• Own sprint and release deliverables by testing and validating deliverables meet product user experience and user interface expectations.
• Conduct market research and competitive analysis to identify opportunities and trends in the healthcare industry.
• Define and track key product metrics and use data-driven insights to optimize product performance.
• Work closely with stakeholders to gather feedback and ensure alignment with the product vision.
• Stay informed about industry regulations and best practices to ensure product compliance and quality.
• Perform product, process, and customer workflow analyses

• Excellent Communication and Collaboration Skills: 
• Must possess and demonstrate strong verbal and written communication skills, as well as emotional intelligence.
• Practice humble, productive collaboration, driving towards the best solution possible, understanding when and how to effectively compromise.
• Understand how to “negotiate” with engineering constraints and iterate on a solution 
• Collaborate with product managers and stakeholders to define product vision, goals, and user needs.
• Proactive management and communication of projects
• 2+ years working with product and engineering organizations at SaaS companies.
• Good understanding of healthcare processes, healthcare IT, clinical workflows, and regulatory requirements.
• Familiarity with Agile/Scrum processes and the skills to lead these processes effectively
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills, especially the ability to lead and influence a cross-functional team. 
• Detail-oriented with excellent organizational skills. 
• Clinical experience especially with EHRs is a significant plus.

Software Tool Proficiency

To effectively execute this role, you should have a strong exposure to and familiarity with the following tools:

• Ticket management system: Jira, ClickUp or similar
• Whiteboard Collaboration Tools: Lucid, FigJam, Miro (or similar)
• Design & Prototyping Software: Figma (or experience with similar tools like, ProtoPie, Framer, Adobe XD, etc.)
• Design Systems: Figma Design System, Storybook, or similar
• [Strongly Preferred] Research Tools: Maze, Userzoom, Optimal Workshop (or similar)

Nice to have:

• Bachelor's degree in a related field (e.g., healthcare, business, technology).
• Experience working remotely at a tech startup

• Experience with data analysis tools, especially Tableau 
• Experience creating user flows and journey maps.
• Experience conducting usability tests to gather user feedback and refine designs.
• Degree or certificate in design, user experience, human-computer interaction, or a related field.

• Remote work, occasional travel may be required
• Competitive salary and options based on experience
• 401k match
• Medical insurance 
• Company-contribution to HSA 
• Dental, Vision, Supplemental Insurance Plans
• Company-paid Long Term Disability
• Generous time off plus 10 paid national holidays
• Flexible work schedule
• Excellent opportunity for professional growth

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We are seeking a highly skilled and passionate Product Designer to join our collaborative design team. You will play a pivotal role in shaping the future of healthcare by designing innovative and user-centric digital products.

As a Product Designer, you will own design projects from concept to launch, collaborating closely with cross-functional teams to deliver exceptional user experiences. Day-to-day you’ll work closely with a Product and Engineering manager to deliver solutions that balance business needs, feasibility, and user experience.

You’ll also collaborate with stakeholders in Customer Success, Implementation, Engineering, Product and Marketing to validate solutions.

Key Responsibilities:

• Design intuitive and visually appealing user interfaces leveraging and building upon our design system.
• Create interactive prototypes to test, iterate, and refine design concepts.
• Collaborate with cross-functional teams including product managers, engineers, and clinicians to define product requirements and design objectives.
• Develop high-fidelity visual designs for web and mobile applications, ensuring consistency and coherence across platforms.
• Iterate on designs based on feedback from stakeholders, usability testing, and data analysis.
• Work closely with engineering teams to ensure successful implementation of designs, providing guidance and support throughout the development process.
• Stay up-to-date with industry trends, emerging technologies, and best practices in healthcare software design.
• Champion a user-centric design approach, advocating for the needs and preferences of end users throughout the product development lifecycle.
• Collaborate closely with other designers working on interconnected projects happening in parallel.

Please be ready to Submit a portfolio to showcase your work!

• Excellent Communication and Collaboration Skills: 
• Must possess strong verbal and written communication skills, especially demonstrating emotional intelligence.
• Practice humble, productive collaboration, driving towards the best solution possible, understanding when and how to effectively compromise.
• Understand how to “negotiate” with engineering constraints and iterate on a solution 
• Collaborate with product managers and stakeholders to define product vision, goals, and user needs.
• Proactive management and communication of projects
• 3+ years of experience in product design, with a proven track record of delivering successful products.
• Experience in healthcare or related industry.
• Strong portfolio demonstrating expertise in UX/UI design.
• Desire to work in a growing tech startup

Software Tool Proficiency

To effectively execute this role, you should have a strong exposure to and familiarity with the following design and prototyping tools:

• [Required] Design & Prototyping Software: Figma (or experience with similar tools like, ProtoPie, Framer, Adobe XD, etc.)
• [Required] Design Systems: Figma Design System, Storybook, or similar
• [Strongly Preferred] Collaboration Tools: Lucid, FigJam, Miro (or similar)
• [Strongly Preferred] Research Tools: Maze, Userzoom, Optimal Workshop (or similar)

While proficiency in these tools is essential, we also value candidates who are open to learning and adapting to new technologies as the industry evolves.

Bonus points for any of the following qualifications

• A background in Illustration or graphic design
• Ability to write user-friendly micro-copy, and create/maintain writing a style guide.
• Experience working remotely at a tech startup
• Knowledge of design systems and component libraries.

• Experience creating user flows and journey maps.
• Experience conducting usability tests to gather user feedback and refine designs.
• Degree or certificate in design, user experience, human-computer interaction, or a related field.

Why eVisit?

• Impactful work that improves the lives of patients
• Remote work (occasional travel may be required)
• Competitive salary and options based on experience
• 401k match
• Medical insurance 
• Company-contribution to HSA 
• Dental, Vision, Supplemental Insurance Plans
• Company-paid Long Term Disability
• Generous time off plus 10 paid national holidays
• Excellent opportunity for professional growth

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Company Background

eVisit, headquartered in Mesa, AZ, is a telemedicine software company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. Our HIPAA compliant telemedicine software was built for providers, by medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home, or on the road.

eVisit is the fastest growing telemedicine software platform. The company is comprised of a unique team of talented individuals whose experiences are driven from backgrounds in healthcare and software development fields.

Marketing Specialist

• Collaborate cross-functionally with Sales, Product, Customer Success, People Operations, and other teams across the organization to drive brand awareness, lead generation, and customer engagement campaigns
• Collaborate with other marketing team members to develop high performing campaigns, leveraging testing and data-driven decision making to constantly improve performance
• Manage all strategic and operational elements of multi-channel campaign execution, including ideation, campaign set-up, list strategy and development, project management, campaign tracking, and data analytics
• Work cross-functionally to drive content and campaign effectiveness, prospect/customer engagement, and funnel advancement.
• Experience creating, developing, and delivering Executive Decks to be used in both Internal, external, and public presentations. Familiar using Google Slides.
• Responsible for developing consumer and member engagement strategy, sharing data-driven best practices, creating robust marketing plans, and executing multi-channel marketing campaigns
• Analyze all lead generation campaigns and identify opportunities for campaign optimization and areas in the pipeline requiring additional marketing support
• Work with internal and external shareholders across all Marketing and Sales support initiatives.
• Provide go-to-market planning support to ensure high-quality marketing materials are produced and leveraged in the launch and sales process
• Contribute to overall brand messaging and positioning
• Participate in the development of the overall marketing strategy for all marketing channels across all of eVisit.

• This role requires excellent communication, a collaboration style that brings people together across multiple disciplines, and an ability to craft stories that inspire and motivate both our customers and the populations they serve
• 3-5 years of B2B marketing experience, preferably within a healthcare organization, Healthcare IT, or Marketing Agency supporting these industries.
• WordPress / WordPress Engine experience not required, but an added bonus
• Experience and comfort with marketing technologies (automation, tracking and analytics, etc.) Specifically Hubspot.

• Competitive salary
• Great benefits package including medical, dental, vision, HSA & FSA plans
• 401(k)
• Generous PTO plan, plus 12 paid national holidays
• Fun, collaborative environment where the company is working to define the future of telemedicine
• Excellent opportunity for professional growth

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Company Background

eVisit, headquartered in Mesa, AZ, is a telemedicine software company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. Our HIPAA compliant telemedicine software was built for providers, by medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home, or on the road.

eVisit is the fastest growing telemedicine software platform. The company is comprised of a unique team of talented individuals whose experiences are driven from backgrounds in healthcare and software development fields.

Business Analyst, Technical Configuration

As a member of the customer-facing project implementation team, the Configuration Business Analyst will be responsible for understanding the customer’s telemedicine workflow requirements and translating that to productized technical configurations within the eVisit platform, which supports the success of the hospital and/or healthcare system.

About You:

• You are passionate about technology and its potential to positively impact everyone’s access to higher quality, more convenient healthcare.
• You thrive in a highly-collaborative environment are are motivated by working with other high-performers
• You love authoring the path and advising in the creation of the workflows that will result in scalable, repeatable processes for future iterations of the role.

Job Responsibilities/Major Functions:

• Maintain a comprehensive understanding of the system features and capabilities in order to provide effective support to the implementation teams, both internal and customer facing.
• Working from defined business requirements, configure the eVisit system to drive customer’s outcomes.
• Adhere to user experience guidelines to ensure configurations are simple, effective, and drive customer adoption.
• Complete configuration requests according to the timelines, resources, and scope defined within customer’s contracts and project implementation plans.
• Regularly communicate anticipated project risks to the project manager overseeing impact project.
• Act as a subject matter expert for technical business areas, helping to drive decisions related to system configuration and/or reporting.
• Track incoming requests and issue resolution through productivity monitoring tools.
• Assist with the development of configuration standards and best practice guides for maintaining efficiency, accuracy, and scalability.
• Create user documentation to facilitate customer facing User Acceptance Testing.
• Document and share results of end to end testing processes.
• Identify and communicate impact of system enhancements or configuration changes on integrated systems and processes.
• Track and test new system functionality, enhancements, and bug fixes in production environments for assigned projects
• Maintain ongoing knowledge of security and compliance policies impacting the healthcare industry.
• Establish and maintain positive intradepartmental and interdepartmental working relationships.

Requirements:

• Bachelor’s degree or equivalent practical experience
• 2+ years in a technical, customer-facing role -- SaaS Experience preferred.
• Excellent communication skills; both verbal and written
• Demonstrated ability to create and maintain technical documentation
• Demonstrated ability to translate difficult technical concepts and ideas into practical business solutions
• Strong problem solving and analytical skills
• Experience balancing and managing shifting priorities

• Competitive salary
• Great benefits package including medical, dental, vision, HSA & FSA plans
• 401(k)
• Generous PTO plan, plus 12 paid national holidays
• Fun, collaborative environment where the company is working to define the future of telemedicine
• Excellent opportunity for professional growth

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