At In Tandem, our tech solutions—which include OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—work in tandem with families to simplify daily life, fostering connection, organisation, and peace of mind throughout key stages and milestones of family life.

We believe technology can champion deeper connections within families, strengthen bonds, and improve communication. Our family of brands provides a range of solutions that streamline daily routines, offer resources and guidance during challenging times, and help families navigate those challenges with confidence, calm, and ease.

In 2020, we received a private investment round from Spectrum Equity, putting In Tandem in the same neighborhood as Grubhub, Ancestry.com, Headspace, AllTrails, and others. We are looking for passionate team members to join us in accelerating our growth to the next level by reaching the millions of families who can benefit from our technology solutions.

We are seeking a dynamic individual based in Sydney, Melbourne or Adelaide to join our team and help us achieve our aggressive growth goals. As a Business Development Lead for OurFamilyWizard, you will be responsible for increasing growth in co-parent subscriptions by engaging with family law professionals to drive referrals. You will own relationship-building efforts with our current community of family law professionals. You will also support new business growth by developing and owning your end-to-end pipeline, including sourcing, qualifying, and closing new family law professionals. The best part, our product is completely free for family law professionals, so there are no budget objections to overcome!

By expanding the reach of OurFamilyWizard’s platform to parents and professionals who can benefit from more effective communication and collaboration, OurFamilyWizard will continue its mission of empowering families with a blueprint for coparenting.

What you willaccomplish:

• Lead Generation:
  • Research and identify potential referrers through various channels to help us build a presence in AU/NZ (HubSpot, Google, LinkedIn, Industry events, Sales Events, Inbound referrals etc.).
  • Build and maintain relationships with key stakeholders in the legal industry, including law firms, court systems, Bar Associations, FDRP’s, mental health professionals, parent coordinators, court appointed guardians, etc.
• Outbound Reach:
  • Initiate contact with prospects via outbound phone calls, emails, Linkedin, in person events and referrals.
  • Conduct introductory calls to qualify leads and understand their needs.
• Client Relationship Management:
  • Conduct OFW presentations to showcase how it can meet professional needs and help their clients sustain a better co-parenting relationship.
  • Build & maintain long-term relationships with key decision makers and stakeholders, with regular follow up.
  • Check in with professionals to identify referrer challenges/concerns
• Market Research:
  • Stay informed about industry trends, competitor activities, and market developments.
  • Provide feedback to Product Team on product needs and feature requests.

Who you are:

• Mission-driven. Your understanding of and passion for families in transition gives you great pride in the work you do to serve them. It’s what allows you to turn purpose into progress. 
• Team player. You're collaborative by design. You have a unique ability to align common interests and rally folks behind a shared vision and mission. This, coupled with your high level of EQ, enables you to accelerate performance across teams. 
• Relationship-builder. You love building relationships! You thrive off constant communication, learning new things, and facilitating great social and professional experiences. You’re usually the first one at networking events to break the ice (and the last one to leave!).
• Organized and attention-to-detail. You don’t let things slip through the cracks. Your ability to communicate and organize information and data effectively is what allows you to see through projects with great success. 
• Humility & Self-Awareness. You have a PhD in empathy. You have a strong understanding of your customers and colleagues on both an intellectual and interpersonal level.

What you bring:

• We are open to applicants based in Sydney, Melbourne or Adelaide. This role will be a mixture of remote, office work and applicants must be willing to travel at least 25-40% throughout the country.
• The role can include working away from normal working hours and applicants must be flexible with their timings as best as possible.
• Previous software sales experience required.
• Professional exposure to the legal field, legal sales, or previous experience engaging with the legal community.
• Prior account management or relationship management experience.
• Experience with CRM and/or modern sales management platforms.
• A blend of intellect, passion, curiosity, hunger and grit forms the foundation of your character.
• You navigate complex challenges with ease as you exhibit critical thinking and strong decision-making abilities. You are eager to learn and happy to accept a variety of different day-to-day tasks.
• You have a resilient and persuasive personality to overcome obstacles and inspire others along the way and are comfortable working in a fast-paced, self-starter environment.
• Failure doesn’t deter you, and you are always prepared and professional.

Why Join?

Great mission. Creating a safe and productive environment for families to collaborate is extremely important for us; we’ve been doing it for 20+ years and are deeply motivated by adding value to the lives of parents, children, and practitioners.

Growing team. While our family of brands has been around for a while, we continue to evolve and innovate. That’s what keeps us going! You’ll have an opportunity to contribute meaningfully to our organisation as we hit our second stride.

Amazing Culture. In Tandem has a positive and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative.

Come As You Are!

OurFamilyWizard acknowledges the Traditional Custodians of country throughout Australia and Aotearoa New Zealand and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal, Torres Strait Islander, and Māori peoples today.

At In Tandem, our tech solutions—which include OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—work in tandem with families to simplify daily life, fostering connection, organization, and peace of mind throughout key stages and milestones of family life.

We believe technology can champion deeper connections within families, strengthen bonds, and improve communication. Our family of brands provides a range of solutions that streamline daily routines, offer resources and guidance during challenging times, and help families navigate those challenges with confidence, calm, and ease.

In 2020, we received a private investment round from Spectrum Equity, putting In Tandem in the same neighborhood as Grubhub, Ancestry.com, Headspace, AllTrails, and others. We are looking for passionate team members to join us in accelerating our growth to the next level by reaching the millions of families who can benefit from our technology solutions.

We are seeking a dynamic individual based in the United States (Central Time Zone) to join our team and help us achieve our aggressive growth goals. As an Account Executive for OurFamilyWizard, you will be responsible for increasing growth in co-parent subscriptions by engaging with family law professionals to drive referrals. You will own relationship-building efforts with our current community of family law professionals. You will also support new business growth by developing and owning your end-to-end pipeline, including sourcing, qualifying, and closing new family law professionals. The best part, our product is completely free for family law professionals, so there are no budget objections to overcome!

By expanding the reach of OurFamilyWizard’s platform to parents and professionals who can benefit from more effective communication and collaboration, OurFamilyWizard will continue its mission of empowering families with a blueprint for coparenting.

What you willaccomplish:

• Proactively engage with and educate the family law ecosystem through hosted workshops, webinars, curated conversations, industry conferences, and trainings, building greater visibility of the OFW brand within the community
• Generate new sales leads through a mixture of outbound calling and emailing, following up on marketing campaigns
• Turn leads into opportunities and rapidly progress them through the sales process
• Conduct web-based and in-person product demonstrations
• Manage prospect status, data integrity, and forecasting in HubSpot
• Achieve and exceed weekly/monthly metrics
• Close new referrers by getting them to refer OurFamilyWizard to relevant cases
• Maintain and nurture new referrers to turn them into advocates and repeat referrers of OurFamilyWizard
• Record and translate learnings and feedback you receive into actionable recommendations for our customer support, product & engineering teams
• Account management is a critical part of the role, ensuring ongoing referrals including account growth, regular check-ins and acting as a trusted advisor.

Who You Are: 

• Mission-driven. Your understanding of and passion for families in transition gives you great pride in the work you do to serve them. It’s what allows you to turn purpose into progress. 
• Enthusiastic and optimistic. You thrive on positivity and remain unfazed by rejection, always ready to tackle the next challenge.
• Driven to succeed. Your high need for achievement fuels your competitive spirit, and you love nothing more than to compete and win.
• Sales passion and expertise. You have a deep passion for sales and a proven track record of hunting and signing new business using a consultative approach.
• Resourceful and resilient. Obstacles don't deter you; you find ways to go over, under, around, and through them to achieve your goals.
• Coachable. You embrace feedback and consistently implement it to enhance your skills.
• Effective communicator. You excel at clearly conveying the value of OurFamilyWizard through engaging web-based and in-person demos to win new business.
• Team Player. You thrive in a team environment, working collaboratively with team members across multiple departments

What you bring:

• Professional exposure to the legal field is desirable, but not a requirement
• 2+ years in a sales or account management role
• Familiarity with CRM tools
• Strong ability to think on your feet and answer unexpected questions with ease
• Ability to multitask, prioritize and manage time effectively
• Comfortable in a fast-paced, high-energy environment
• Willing to travel regularly throughout your territory (Texas) 50% of your time

Why Join?

Great mission. Creating a safe and productive environment for families to collaborate is extremely important for us; we’ve been doing it for 20+ years and are deeply motivated by adding value to the lives of parents, children, and practitioners.

Growing team. While our family of brands have been around for a while, we continue to evolve and innovate. That’s what keeps us going! You’ll have an opportunity to contribute meaningfully to our organization as we hit our second stride.

Amazing Culture. In Tandem has a positive and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative.

Here’s a list of our key benefits:

• Full Medical: In Tandem Pays 100% of the premium for employee AND additional family members
• 401k: Up to a 4% match with immediate vesting
• 12 weeks paid leave for all new parents
• 12 Paid Company Holidays + Paid Winter Break
• Paid Time Off:
  • 0-1 years of employment: 15 Days
  • 1-3 years of employment: 20 Days
• Learning & Development stipend each year for all employees
• Supportive and flexible working environment – work from anywhere!

Come As You Are!

OurFamilyWizard provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At In Tandem, our tech solutions—which include OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—work in tandem with families to simplify daily life, fostering connection, organization, and peace of mind throughout key stages and milestones of family life.

We believe technology can champion deeper connections within families, strengthen bonds, and improve communication. Our family of brands provides a range of solutions that streamline daily routines, offer resources and guidance during challenging times, and help families navigate those challenges with confidence, calm, and ease.

In 2020, we received a private investment round from Spectrum Equity, putting In Tandem in the same neighborhood as Grubhub, Ancestry.com, Headspace, AllTrails, and others. We are looking for passionate team members to join us in accelerating our growth to the next level by reaching the millions of families who can benefit from our technology solutions.

As a Quality Assurance Analyst with In Tandem, you will ensure we maintain customer trust and delight with every launch, new feature, and change we introduce in our applications. This role will primarily focus on supporting quality for Cozi and Custody Navigator but you will have the opportunity to shift across all platforms. You'll operate as a teammate to developers, product managers, and designers with ownership of a specific domain of our application. You'll play a critical part in shaping the experiences we deliver by developing a deep knowledge of this domain, and an understanding of what problems that our application solves for the families that rely on us to help bring more stability, predictability, and peace of mind through organization, collaboration, and communication tools.

From there, you'll craft and execute test maps that assure new functionality meets our customers' expectations when it lands in their hands. This role will allow you to think both creatively and critically about how we build, verify, and deliver products. Ultimately success is achieved through having empathy for the families and practitioners we serve every day, as well as your teammates.

Please note, we're only accepting applicants located in the United States and are unable to provide sponsorship at this time.

Whatyou’ll accomplish:

• Perform front and back-end system, integration and regression testing for a suite of web-based and mobile applications
• Develop strategy for test cases, test plans, test schedules, automated testing and scripting using Selenium
• Author, implement, and execute individual test cases both manually and through automated tools
• Provide breakdown of QA tasks and time estimates for project planning
• Train team members on application functionality, processes and QA tools
• Attend Product Design meetings and assess testability and suitability of requirements against existing product paradigms and user expectations
• Develop and document both business requirements and test cases
• Attend weekly Development meetings to represent quality assurance process and code stability
• Work with development to triage existing bugs and ensure that bugs, enhancements, and change requests follow the established lifecycle
• Manage lifecycle exceptions to minimize risk and address company needs
• Determine and communicate stability of releases with known risks prior to release ultimately determining when a release is ready for production

Who you are:

• Intellectual Curiosity. Your keen ability to connect the dots in a high-growth organization is what sets you apart.
  Analytical. You’re methodical in how you approach problem solving and you do it in a way that’s evidence based.
• Comfort in Ambiguity. You’re comfortable with the “fork in the road”.
• Self-starter. Your passion for learning and growing is sparked by a high degree of intellectual curiosity. This pushes you to problem-solve challenges, actively take on new initiatives, and raise your hand on mission critical issues.
• Low ego, high integrity. You have a strong desire to find the best answer for our customers and our business vs. be “right".
• Naturally curious. You’re self-motivated with a demonstrated desire to learn new technologies and skill sets.
• Adaptable. You are comfortable taking on a wide range of tasks to fill in any gaps that exist to make a product successful.

What you bring:

• 3+ years of QA experience with web and mobile applications.
• Experience authoring and executing test maps.
• Strong analytic experience and a bias for data-driven decision making.
• Ability to shift to a creative and strategic mindset to shape experiences and explore workarounds.
• Experience with JIRA.
• Experience with developer tools for testing and reproducing issues (API clients, command line tools, etc).
• Familiarity with design and development collaboration tools (inVision, Zeplin, etc.).
• Experience with SQL or general data analysis. Experience with iterative, agile based software delivery processes.
• Experience in legal technology or legal profession in some way.
• Scrum Master / Agile Coach training.

Why Join?

Great mission. Creating a safe and productive environment for families to collaborate is extremely important for us; we’ve been doing it for 20+ years and are deeply motivated by adding value to the lives of parents, children, and practitioners.

Growing team. While our family of brands have been around for a while, we continue to evolve and innovate. That’s what keeps us going! You’ll have an opportunity to contribute meaningfully to our organization as we hit our second stride.

Amazing Culture. In Tandem has a positive and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative.

Here’s a list of our key benefits:

• Full Medical: In Tandem Pays 100% of the premium for employee AND additional family members
• 401k: Up to a 4% match with immediate vesting
• 12 weeks paid leave for all new parents
• 12 Paid Company Holidays + Paid Winter Break
• Paid Time Off:
  • 0-1 years of employment: 15 Days
  • 1-3 years of employment: 20 Days
• Learning & Development stipend each year for all employees
• Supportive and flexible working environment – work from anywhere!

Come As You Are!

OurFamilyWizard provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.